It’s Under Control
Installation & Operation Guide
Capture System
Universal Infrared
© 2006 Remote Technologies Inc. All rights reserved. Printed in Taiwan.
7651 Anagram Drive
Eden Prairie, MN 55344
Tel: 952-253-3100
Fax: 952-253-3131
Remote Technologies Incorporated
Professional Infrared Code Capture System
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may not
cause harmful interference and (2) this device must accept any
interference received, including interference that may cause
undesired operation.
T4 Universal System Controller
For environmental reasons, your T4 universal system
controller uses “environmentally sound” Lithium-ion
rechargeable batteries. These batteries do not contain
any poisonous heavy metals that can damage the
In the interest of recycling, please do not dispose of these ba tteries
in the household waste at the end of their useful life. Instead,
dispose of them at an appropriate collection site.
Read Instructions. Read all safety and operating instructions
before operating the unit.
Heat. Keep the unit away from heat sources such as radiators,
heat registers, stoves, etc., including amplifiers that produce heat.
Power Sources. Connect the docking station only to the power
supply that was included with the unit. Recharge the battery only
with the docking station that was included with the unit.
Power Cord Protection. Route power supply cords so that they
are not likely to be walked on or pinched by items placed on or
against them, paying particular attention to the cords at power
receptacles and at the point at which they exit from the unit.
Nonuse Periods. Unplug the power supply from the outlet when
the unit is to be left unused for a long period.
Water and Moisture. Do not use the unit near water—for
example, near a sink, in a wet basement, near a swimming pool,
near an open window, etc.
Object and Liquid Entry. Do not allow objects to fall or liquids to
be spilled into the enclosure through openings.
Cleaning. The unit should be cleaned only as recommended in the
operating guide.
Servicing. Do not attempt any service beyond that described in
the operating guide. Refer all other service needs to qualified
service personnel.
Damage Requiring Service. The unit should be serviced by
qualified service personnel when:
The power supply cord or the plug has been damaged.
Objects have fallen or liquid has been spilled into the unit.
The unit does not appear to operate normally or exhibits a
marked change in performance.
Remote Technologies Incorporated warrants its products for a
period of one (1) year from the date of purchase from Remote
Technologies Incorporated or an authorized Remote Technologies
Incorporated distributor.
This warranty may be enforced by the original purchaser and
subsequent owners during the warranty period, so long as the
original dated sales receipt or other proof of warranty coverage is
presented when warranty service is required.
Except as specified below, this warranty covers all defects in
material and workmanship in this product. The following are not
covered by the warranty:
Damage resulting from:
1. Accident, misuse, abuse, or neglect.
2. Failure to follow instructions contained in this Guide.
3. Repair or attempted repair by anyone other than Remote
Technologies Incorporated.
4. Causes other than product defects, including lack of skill,
competence or experience of user.
5. Shipment of this product (claims must be made to carrier).
6. Being altered or which the serial number has been defaced,
modified or removed.
T4 Universal System Controller
Remote Technologies Incorporated is not liable for any damages
caused by its products or for its failure of its products to perform,
including any lost profits, lost savings, incidental damages, or
consequential damages.
Remote Technologies Incorporated is not liable for damages based
upon inconvenience, loss of use of the product, loss of time,
interrupted operation, commercial loss, any claim made by a third
party or made by you for a third party.
Remote Technologies Incorporated’s liability for any defective
product is limited to repair or replacement of the product, at our
If your T4 needs service, please contact Remote Technologies
Incorporated by telephone, fax or e-mail for return information.
Please do not return products to RTI without return
All rights are reserved. No part of this document may be
photocopied, reproduced, or translated without the prior written
notice of Remote Technologies Incorporated.
The information contained in this document is subject to change
without notice. Remote Technologies Incorporated shall not be
liable for errors or omissions contained herein or for consequential
damages in connection with the furnishing, performance, or use of
this guide.
Microsoft and Windows are registered trademarks of Microsoft
Corporation. Other brands and their products are trademarks or
registered trademarks of their respective holders.
T4, It’s Under Control, TheaterTouch , and the RTI logo are
trademarks of Remote Technologies Incorporated.
Federal Communications Commission Notice-----------------------i
Battery Disposal ----------------------------------------------------------- ii
Safety Suggestions -------------------------------------------------------- ii
Limited Warranty -------------------------------------------------------- iii
Disclaimer------------------------------------------------------------------ iv
Contents------------------------------------------------------------------------ v
Chapter 1. Welcome --------------------------------------------------------- 1
Compatibility Note-------------------------------------------------------- 2
Unpacking and Inspection ---------------------------------------------- 2
Product Contents---------------------------------------------------------- 2
Software Requirements -------------------------------------------------- 2
Chapter 2. Introduction ---------------------------------------------------- 3
Features---------------------------------------------------------------------- 3
Important Notes ----------------------------------------------------------- 4
Cleaning--------------------------------------------------------------------- 5
Battery and Docking Station -------------------------------------------- 5
Getting Started------------------------------------------------------------- 7
Remote Reference --------------------------------------------------------- 8
Chapter 3. Operation-------------------------------------------------------- 9
The Touchscreen Display------------------------------------------------ 9
The Control Panel Page ------------------------------------------------ 10
Backlight Level-------------------------------------------------------- 11
Time Out---------------------------------------------------------------- 13
Set Clock---------------------------------------------------------------- 14
Sound-------------------------------------------------------------------- 15
T4 Universal System Controller
Calibrate Touchscreen----------------------------------------------- 16
Tilt Switch-------------------------------------------------------------- 17
Battery------------------------------------------------------------------- 18
Network Information------------------------------------------------ 19
The Web Browser-------------------------------------------------------- 20
Chapter 4. Programming------------------------------------------------- 21
Programming The T4 --------------------------------------------------- 21
Chapter 5. Troubleshooting--------------------------------------------- 23
Display is Dim, Blank or Unreadable ------------------------------- 23
USB Communication Problems -------------------------------------- 23
IR Code Problems ------------------------------------------------------- 24
Chapter 6. Service and Support ---------------------------------------- 25
Updates and New Products------------------------------------------- 25
Contacting Remote Technologies Incorporated ------------------ 25
RTI Technical Support-------------------------------------------------- 25
Specifications--------------------------------------------------------------- 27
Chapter 1. Welcome
Thank you for purchasing the T4 universal controller. The T4 is an
advanced wireless universal system controller that provides a selfcontained control system for controlling audio/video
components, lights, and other electronic systems in the home. Its
design maintains the perfect balance between display size and
resolution. At 6.4 inches the LCD is small enough to be a truly
hand-held device, yet it provides the full VGA resolution
necessary for displaying video windows and web pages. The T4
interface is fully programmable using RTI’s TheaterTouch
Designer™ software, making it easy to display custom buttons,
text, graphics, and animations.
Programming is easy and convenient thanks to the Windows®
based TheaterTouch Designer™ software. Because RTI’s remote
control products are sold only through professional
installers/programmers, and never directly to consumers, it is our
philosophy to not incorporate programming capability directly
into our products. Instead, we are committed to providing our
dealers with the hardware and software tools that allow them to
create re-usable programming databases and templates in the
most efficient and reliable way possible.
The T4 is capable of both infrared and radio frequency output.
Optional RF receivers are available for transmission through walls
and cabinets. The RF receivers connect to an RTI control system
for the ultimate in control reliability and flexibility. RTI control
systems provide many advanced features such as IR routing, local
macro execution, power sensing, and RS-232 control.
The T4 can be used as a stand-alone device or as part of an
expandable central control system. When used with the available
RTI accessory devices, the T4 is capable of infrared routing, relay
control, power sensing, and RS -232 communications for advanced
T4 Universal System Controller
The T4 and TheaterTouch Designer™ software are compatible with
infrared (IR) commands with carrier frequencies between 15KhZ
and 460KhZ, as well as those commands that do not use a carrier.
This covers virtually all of the remotes that exist to date.
After unpacking your new T4 universal system controller, save all
of the packing materials in case you ever have to ship the unit.
Thoroughly inspect the T4 and packing materials for signs of
damage. Report any damage to the carrier immediately. Report
any equipment malfunctions to Remote Technologies
Incorporated or an authorized Remote Technologies Incorporated
Contents within the box include the following items:
One (1) T4 universal system controller
One (1) Docking Station
One (1) Universal Power Supply
One (1) Operation guide
The recommended minimum system requirements needed to run
the TheaterTouch Designer software are as follows:
Windows 98SE®, Windows ME®, Windows 2000®, Windows
XP® or later version.
A free USB port.
At least 64 Megabytes of RAM.
At least 100 Megabytes of free disk storage.
Chapter 2. Introduction
The T4 provides superior quality and reliability as well as these
specific features:
Ergonomic design permits effortless operation.
Full color TFT LCD to display custom buttons, text,
graphics, and animations.
Integrated 802.11 WiFi.
Integrated high--resolution touchscreen.
Powerful 32--bit, 400MHz XScale processor.
32MByte of Flash Memory
Tilt switch can automatically turn on backlight when
picked up.
Extremely bright, backlit display and keys with adjustable
Stereo speakers.
Thirteen assignable/programmable keys.
Transmits IR and RF (or both -on a single button or within
a macro).
Optional RF receiver allows you to transmit through walls,
cabinets, etc.
Includes a Lithium--Polymer Battery and docking station.
Extremely wide IR transmitting frequency range.
Optional VESA mounting module with Power-OverEthernet and analog video inputs.
Optional ‘Voltage’ and ‘Video’ power sensing modules.
T4 Universal System Controller
Optional interface for RS-232 controlled equipment.
Interchangeable front and back bezel colors.
Non--volatile Flash memory stores your program even
when power is lost.
Easy--to-use Windows based software for programming
and customization.
Field upgradeable firmware.
USB Programming.
Please read these important notes about the T4:
The T4 should be placed in an area where it is around
normal room temperature (between 60°F to 90°F). If the
temperature is too hot, the display appears dim. If the
temperature is too cold, the display appears dark and may
respond slowly.
Avoid installing the T4 in a location where it can come in
contact with direct sunlight.
Do not use sharp objects on the touchscreen. It is designed to
operate with a touch of your finger.
Do not let the T4 get wet. It should not be handled with wet
hands or placed in an area where it could get wet.
Do not subject the T4 to smoke, dust, or vibrations. The
display may be damaged from excessive shock or vibration.
Only use the power supply that is specified for the T4. Using
the wrong type of power supply may result in damage.
Do not disassemble the unit. Service of the T4 should be
performed by authorized personnel only.
Occasional cleaning may be required, depending on use. It is
recommended that you create a “Clean” button somewhere on the
Home page of the T4. This button should link to a page that does
not contain commands or macros that could be inadvertently
executed while cleaning the unit.
To clean your T4, lightly dampen a lint-free cloth with a glass
cleaner or mild detergent, and wipe the touchscreen, buttons, and
outer surfaces.
The T4 uses a Lithium-polmer rechargeable battery. This battery
does not exhibit any type of “Memory Effect” from being charged
too often. Since the T4 can safely be charged after each use, a
docking station is included for convenience. If left out of the
T4 Universal System Controller
docking station, the T4 will remain in sleep mode for 1 – 2 months
before shutting down. At that point the battery must be
If the T4 battery capacity is reduced to approximately 25 percent,
the low battery LED located on the front bezel of the T4 will
illuminate red.
Alternatively, if the keypad backlights are programmed to be
disabled, a low battery icon will appear in the top center of the
The low battery icon will change color to red if the battery
capacity becomes critically low:
At this point the T4 must be placed into the docking station to
recharge the battery.
The docking station LED illuminates red to indicate a charge in
progress. The LED will turn green when the battery in the unit is
fully charged.
A fully discharged battery will take approximately 4-5 hours to
completely re-charge.
The T4 can remain in the docking station indefinitely without
damage to the battery.
The T4 is turned-on by simply sliding the power switch (located
in the battery compartment) into the ‘ON’ position. If the unit
shows no activity, the battery may need to be re-charged.
After power is applied, the T4 will take approximately ten seconds
to load the operating system, the application software, and the
user program. This long delay only occurs from a power-down
state. During normal use the T4 turns-on instantly from its power
down mode.
After powering down, the T4 is turned-on by touching any area of
the display or any keypad button. If the tilt sensor is enabled,
picking up the unit will also turn it on.
The power switch should be in
the ON position, and the battery
connector should be attached.
T4 Universal System Controller
Low Battery
Ambient Light
Touchpanel LCD
Wireless Network
Link Indicator
Hard Buttons
Front View
Front Bezel
Stereo Speakers
Infrared Output
Rear Bezel
Rear View
Power Switch
Battery Charging
Chapter 3. Operation
The T4 touchscreen display is organized into a series of pages.
Normally each page contains objects (buttons, text, graphics, etc.)
that are related in some way. For instance, they may all display
information necessary for controlling a particular CD player.
By default, the T4 has one Home page—all other pages are
normally accessed from links on the Home page. In addition, any
page can contain buttons with a link to any other page.
Normally the Home page is used to display the names of the A/V
sources and other devices being controlled. The T4 will support
200 pages including the Home page.
A representation of a programmed Home page is shown below:
T4 Universal System Controller
The Control Panel page can be displayed by pressing and holding
the touchscreen while sliding the power switch from the ‘OFF’
position to the ‘ON’ position. Continue to hold the touchscreen
until the Control Panel appears.
You can also access the Control Panel page by assigning a
“Control Panel” page link to a button using the TheaterTouch
Designer™ software.
A representation of the Control Panel page is shown below:
To return to the user program, press Exit.
This button displays a window that allow s you to adjust the
backlight brightness and enable/disable the Ambient Light
If the light sensor is disabled, there is only one backlight level to
adjust. Press the left arrow or right arrow buttons to adjust. Press
the OK button when finished.
With the light sensor disabled, the backlight brightness will
always stay at the same level whenever the T4 is turned-on.
T4 Universal System Controller
If the light sensor is enabled, there are two backlight levels to
adjust. Press the left arrow or right arrow buttons to adjust. Press
the OK button when finished.
With the light sensor enabled, the backlight brightness will
automatically change between the two levels, depending upon the
ambient lighting conditions.
Non-zero values for the backlight level in Idle
mode can be entered, but will be ignored unless
the T4 is on the docking station. Also, the
maximum idle mode backlight setting is 30%
while on the docking station.
This button displays a window that allows you to adjust the
amount of time the unit stays awake after the last button press.
The time is variable from 1 second to 120 seconds (the default is 10
seconds). Press the arrows to the left or right of the Time Out
setting to adjust the time.
If the backlight is programmed to turn off in idle mode, it is a
good idea to ignore the initial press of the touchscreen that turns
the backlight on. This will prevent unwanted button activations
from occurring (since you can’t see what you’re pressing on the
touchscreen when the backlight is off). Select On to ignore the first
press, or Off to accept the first press.
Press the OK button when finished.
T4 Universal System Controller
This button displays a window that allows you to adjust the
settings for the built-in real time clock and calendar. You may
never need to adjust these settings manually since the T4 will
automatically sync with a PC or an internet NTP server when
Press the OK button when finished.
This button displays a window that allows you to adjust the
volume of the audible speakers. The speaker sound provides
feedback that a button was pressed. Press the arrows to the left or
right to adjust the volume.
Press the OK button when finished.
There are six discrete volume settings. The lowest setting disables
the speaker.
T4 Universal System Controller
This button runs a routine that allows you to calibrate the
touchscreen. Since it normally should not be necessary to calibrate
the touchscreen, this routine is included as a precaution only.
Warning: Do not attempt to calibrate the touchscreen
with your fingertip. Proper calibration requires
a stylus or other fine tip. Do not use metal
objects such as ball point pens or
screwdrivers that can damage the surface of
the touchscreen.
Press the Calibrate button to continue.
Follow the directions on the display to complete the calibration
process. You can cancel the calibration by pressing the ‘exit’
keypad button on the T4.
This button displays a window that allows you to adjust the
settings for the built-in tilt sensor. The tilt switch is a motion
detector that turns the remote on when activated.
On means the tilt switch is active and will wake-up the T3 when it
is moved.
Off means the tilt switch is inactive.
Press the OK button when finished.
T4 Universal System Controller
This button displays a window that allows you to adjust the
relative amount of time that the low battery icon appears on the
display. This setting will determine how much time you have
between the appearance of the low battery warning and the
battery becoming completely depleted. Press the OK button when
This button displays a window that allows you to view the
Ethernet network information. This is mainly for troubleshooting
Press the OK button when finished.
§ The "Mode" field will show “Static” or “DHCP”
for the IP addressing mode if the network
adapter is
active. For the Hardwired
adapter, it will show "Not Installed" if there is
no expansion module present. For the
Wireless adapter, it will show "Disabled" if it is
disabled or "Not Connected" if it is enabled but
does not have an active wireless connection.
§ The Enable button does not take effect until
the OK button is pressed. If you are
enabling the adapter and want to see the
T4 Universal System Controller
signal strength - press ON, then press OK,
then choose the "Network Information" control
panel again.
§ Since the T4 can be programmed with the
settings for more than one network, the SSID
field shows which wireless network is currently
The T4 includes Internet Explorer® for web browsing on the
internet. Although most website content is compatible with the
T4, please note that plug-ins such as JAVA ® and Flash®, streaming
video, and persistent cookies are not supported.
A graphical representation of a keyboard will automatically popup on the display whenever text entry is required. The keyboard
can be dragged around the display by using its title bar. It can be
dismissed by touching anywhere on the display that is outside of
the keyboard.
Chapter 4. Programming
The T4 is programmed using RTI’s TheaterTouch Designer™
software. RTI dealers can download the software free of charge
A PC running Windows® 98SE or higher with a USB port is
required. The required USB cable is included with the RTI IR-PRO
dealer kit.
In addition to using the USB port, the T4 can also be programmed
wirelessly via a LAN connection to its 802.11 card. This allows
you to update multiple T4 units from one location, either at the
site or remotely.
The T4 must be initially programmed using its
USB port so that the network information can be
T4 Universal System Controller
Chapter 5. Troubleshooting
If you are having problems with your T4, please read these
troubleshooting tips before contacting technical support.
If you continue to have problems, see Chapter 6 for more
information on contacting RTI technical support.
Make sure the external power supply is properly secured to the
T4, and it is functioning properly.
Try adjusting the backlight level from the Control Panel page
(Refer to Chapter 3 for more details).
By nature, the contrast of an LCD screen changes with
temperature, so if the display is cold it will appear dark and will
return to normal as it warms.
Verify that your PC is running Windows® 98SE or higher.
Verify that the T4 USB driver was installed the first time the T4
was connected to your PC.
Verify that the T4 is present in the Device Manager within the
Windows® Control Panel.
Make sure you are using the programming cable that was
supplied by RTI and that both ends are connected securely.
Make sure the PC detects the presence of the T4. If it doesn’t,
unplug the USB cable, wait for about ten seconds, and plug it in
If the download fails after some data has been transferred, try resending the program.
T4 Universal System Controller
If you are using an IR repeater system, ma ke sure it is working
correctly with the original OEM remote. If not, you will need to
troubleshoot the IR repeater system.
If you are still having problems, try adjusting the IR code
“Minimum Repeats” value in the TheaterTouch Designer
programming software.
If the IR code is executed inside a macro that contains multiple IR
codes, try inserting a small time delay before the problem code. If
there already is a delay, try increasing it.
Chapter 6. Service and Support
For news about the latest updates, new product information and
accessories, please visit our web site at:
For general info, you can contact RTI at:
Remote Technologies Incorporated
Tel. (952) 253-3100
Fax (952) 253-3131
At RTI, customer service and satisfaction is an utmost priority. If
you are encountering any problems or have a question about your
RTI product, please contact RTI Technical Support for assistance.
RTI provides technical support by telephone, fax or e-mail. For the
highest quality service, please have the following information
ready, or provide it in your fax or e-mail.
Your Name
Company Name
Telephone Number
E-mail Address
Product model and serial number (if applicable)
T4 Universal System Controller
If you are having a problem with hardware, please note the
equipment in your system, a description of the problem, and any
troubleshooting you have already tried.
If you are having a problem with software, please note what
version you have installed, the operating system on your PC, a
description of the problem, and any troubleshooting you have
already tried.
If you are calling about a software or programming question or
problem, please be at you computer when you place your call.
This will considerably speed up the troubleshooting process.
For Technical Support or assistance with your RTI product,
contact RTI at:
(952) 253-3137
For questions regarding Service or Repair of your RTI product,
contact RTI at:
(952) 253-3136
Please do not return products to RTI without return authorization.
7.2 VDC, 4000 mAh
Li-polymer Battery Pack
Power Management
Automatic On/Off
(tilt switch)
Infrared Control Range
30 Feet (9.1m) @ 60
Infrared Frequency Range
15kHz – 460kHz
Radio Frequency Control Range
Up to 100 Feet (30.5m)
(with optional receivers)
Radio Fr equency Carrier
- 433MHz (control)
- 2.4 GHz (802.11)
Operating Temperature
+32°F to +122°F
(+0°C to +50°C)
Operating Humidity
5% to 95% Non-condensing
- High-brightness color
- Full VGA (640 x 480
pixels) with 65K colors
- 300:1 contrast ratio
High-resolution resistive
Display size
6.4 in. (162mm) diagonal
- White CCFL (Display)
- Blue LED (Keypad)
T4 Universal System Controller
Nominal Run Time on Full Charge
3½ hours min. continuous
(5 - 7 days average use)
Standby Time on Full Charge
30 Days
Battery Charge Time
4-5 Hours
Total System Memory
32MByte Flash
Device Capability
Total number of devices
limited only by memory
Macro Capability
- Up to 64 steps per
- Total number of macros
limited only by
- Macros allowed on
every button
USB programming port
Height: 6.2 in. (158mm)
Width: 9.4 in. (239mm)
Depth: 2.6 in. (66mm)
High-impact molded ABS
32 oz. (907g)
with battery pack
One Year Parts & Labor
(90 days on battery pack)
All specifications are subject to change without notice.
It’s Under Control
Installation & Operation Guide
Capture System
Universal Infrared
© 2006 Remote Technologies Inc. All rights reserved. Printed in Taiwan.
7651 Anagram Drive
Eden Prairie, MN 55344
Tel: 952-253-3100
Fax: 952-253-3131
Remote Technologies Incorporated
Professional Infrared Code Capture System