Watts Premier DELUXE PLUS Troubleshooting guide

INSTALLATION, OPERATION AND MAINTENANCE MANUAL
Warning
Please read carefully before proceeding with installation. Your failure to follow any attached instructions
or operating parameters may lead to the product’s failure.
Save manual for future reference
MODELS
DELUXE PLUS
RO-TFM-4SV
PREMIER 25
RO-TFM-5SV
ULTRA 5
PUR-TEK
System tested and certified by NSF International against NSF/
ANSI Standard 58 for the reduction of the claims specified on the
performance data sheet.
EPA / ETV Test verified performance.
Physical removal of microbial
contamination agents in drinking water.
Refer to enclosed warranty for operating parameters to ensure proper use with your water supply.
Watts Premier, Inc.
Phone: 800-752-5582
P/N 199348
1725 W. Williams Drive C-20
www.wattspremier.com
Page 1
Phoenix, AZ 85027
Fax: 623-931-0191
Manual Edition: 12/05/08
This page has been left blank intentionally.
Page 2
Thank you for your purchase of a state of the art Watts Premier Reverse Osmosis (RO) water treatment system. Water
quality concerns are becoming more of a focus for the public. You may have heard about contaminants in the drinking water,
such as Arsenic, Chromium, Cryptosporidium or Giardia. There may also be some local water issues such as high levels of
Lead and Copper. This Watts Premier water treatment system has been designed and tested to provide you with high quality
drinking water for years to come. The following is a brief overview of the system.
Your Reverse Osmosis System:
Osmosis is the process of water passing through a semi permeable membrane in order to balance the concentration of
contaminants on each side of the membrane. A semi permeable membrane is a barrier that will pass some particles like clean
drinking water, but not other particles like arsenic and lead.
Reverse osmosis uses a semi permeable membrane; however, by applying pressure across the membrane, it concentrates
contaminants (like a strainer) on one side of the membrane, producing crystal clear water on the other. This is why RO
systems produce both clean drinking water and waste water that is flushed from the system. This reverse osmosis system also
utilizes carbon block filtration technology, and can therefore provide a higher quality drinking water than carbon filtration
systems alone.
Your system is a four or five stage RO which is based upon separate treatment segments within the one complete water
filtration system. These stages are as follows:
Stage 1 – Sediment filter, recommended change 6 months.
The first stage of your RO system is a five micron sediment filter that traps sediment and other particulate matter
like dirt, silt and rust which affect the taste and appearance of your water.
Stage 2 and 3 – Carbon filters, recommended change 6 months.
The second and third stages each contain a 5 micron carbon block filter. This helps ensure that chlorine, chloramines
and other materials that cause bad taste and odor are greatly reduced.
Stage 4- Membrane, recommended change 2-5 years.
Stage four is the heart of the reverse osmosis system, the RO membrane. This semi permeable membrane will
effectively take out TDS & Sodium and a wide range of contaminants such as Percholate, Chromium, Arsenic,
Copper, Lead as well as Cysts, such as Giardia and Cryptosporidium. Because the process of extracting this high
quality drinking water takes time, your RO water treatment system is equipped with a storage tank.
Stage 5- Carbon in-line filter, recommended change 6 - 12 months.
The final stage is an in-line granular activated carbon (GAC) filter. This filter is used after the water storage tank,
and is used as a final polishing filter.
Note:
Filter & Membrane life may vary based upon local water conditions and/or use patterns.
System Maintenance
Just because you can not taste it, does not mean that it is not there. Contaminants such as Lead, Chromium and Arsenic are
undetectable to the taste. Additionally, over time if you do not replace the filter elements, other bad tastes and odors will
be apparent in your drinking water.
It is important to change out your filters at the recommended intervals as indicated in this system manual. When replacing
the filter elements, pay special attention to any cleaning instructions. Should you have any further questions please refer to
our web site at www.wattspremier.com or call our customer service department at 1-800-752-5582.
Page 3
** Before installation, please take a moment to fill out the warranty card on page 25.
With proper installation and maintenance, this system will provide you with high quality water for years
to come. All of Premier’s water enhancement products are rigorously tested by independent laboratories
for safety and reliability. If you have any questions or concerns, please contact our customer service
department at 1-800-752-5582 (outside USA 623-931-1977) or refer to our on-line troubleshooting guide
at www.wattspremier.com.
Table of Contents
Operational Parameters ........................................................................................................................ 5
Contents of Reverse Osmosis System .................................................................................................. 5
Tools Recommended For Installation .................................................................................................... 5
Drill a Hole for the Faucet in a Porcelain Sink ....................................................................................... 6
Punch a Hole for the Faucet in a Stainless Steel Sink .......................................................................... 6
Watts Premier Standard Faucet Installation .......................................................................................... 7
Adapt-a-Valve Installation ..................................................................................................................... 8
Drain Saddle Installation ....................................................................................................................... 8
Drill hole and Connect 3/8” Black Tube from Faucet to the Drain Saddle ............................................. 9
Green Tube Connection ........................................................................................................................ 9
Reverse Osmosis Module Mounting ..................................................................................................... 9
Red 1/4” Tube Connection (From Faucet) .......................................................................................... 10
Tank Tee Installation ........................................................................................................................... 10
Blue Tube Connection (From System) ................................................................................................ 10
Blue Tube Connection (From Faucet) ..................................................................................................11
Final Filter Installation ..........................................................................................................................11
Start up Instructions ............................................................................................................................ 12
Six Month Maintenance ....................................................................................................................... 13
Annual Maintenance ........................................................................................................................... 14
Membrane Replacement .................................................................................................................... 15
Check Air Pressure in the Tank ........................................................................................................... 16
Procedure for Extended Non-Use (More than 2 months) .................................................................... 16
Trouble Shooting ................................................................................................................................ 17
5 Stage Reverse Osmosis System (Diagram) ..................................................................................... 18
California Certification ......................................................................................................................... 19
Performance Data Sheet ..................................................................................................................... 20
Arsenic Fact Sheet .............................................................................................................................. 21
Other Products from Watts Premier ............................................................................................... 22-24
Warranty Registration ..................................................................................................................... 25-26
Service Record .................................................................................................................................... 27
Limited Warranty ................................................................................................................................. 28
Page 4
Operational Parameters
Do not use with water that is micro biologically unsafe or of unknown quality without adequate disinfection
before or after the system. System is intended to be installed on the cold water line only.
Operating Temperatures:
Operating Pressure:
pH Parameters:
Iron:
TDS (Total Dissolved Solids)
Turbidity
Maximum 100°F (37.8°C)
Maximum 85 psi (6.0 kg/cm2)
Maximum 11
Maximum 0.2 ppm
< 1800 ppm
< 5 NTU
Minimum 40°F (4.4°C)
Minimum 40 psi (2.80 kg/cm2)
Minimum 2
Hardness: Recommended hardness not to exceed 10 grains per gallon, or 170ppm. System will
operate with hardness over 10 grains but the membrane life may be shortened. Addition of a water
softener may lengthen the membrane life.
Water Pressure: The operating water pressure in your home should be tested over a 24 hour
period to attain the maximum pressure. If the incoming water pressure is above 85 psi a pressure
regulator is recommended and if over 100 psi then a pressure regulator is required. Should you
need a gauge to check your water pressure, see page 23 (item no. 261003).
Copper Tubing: Reverse Osmosis water should not be run through copper tubing as the purity of
the water will leach copper causing an objectional taste in water and pin holes may form in the tubing.
Watts Premier supplies speciality filters (part number 107008) that can be used if copper tubing
follows the Reverse Osmosis unit. Be sure to follow any state or local regulations during installation.
Contents of Reverse Osmosis (RO) System
5 Stage RO System has 3 vertical bowls. 4 Stage RO System has 2 bowls.
1 Tank – Blue or White
1 Module – Blue or White (Filters Pre-Installed)
1 Parts Bag – With a 6” or 10” Final Filter
1 Faucet Bag
1 Manual
If any of the items are missing please contact Premier prior to installing.
Tools Recommended For Installation
√ 1 1/4" Hole Saw Bit for Faucet opening
√ Round Knock out Punch for Stainless Sinks 1/2” & 1¼”
√ Adjustable Wrench
√ Sharp Knife
√ 1 / 2" & 5/8" Open End Wrenches
√ Phillips Screw Driver and bit
√ Needle Nose Pliers – Adjustable Pliers
√ Electric Drill
√ 1/8", 1/4" & 3/8" Drill Bits
Page 5
Drill a Hole for the Faucet in a Porcelain Sink
Note:
Most sinks are pre drilled with 1 ½” or 1 ¼” diameter hole that you can use for your
RO faucet. (If you are already using it for a sprayer or soap dispenser, see step 1)
Porcelain sinks are extremely hard and can crack or chip easily.
Use extreme caution when drilling. Watts Premier accepts no responsibility for
damage resulting from the installation of faucet. Diamond tip bit recommended.
Step 1
Determine desired location for the RO faucet on your sink and place
a piece of masking tape over where the hole is to be drilled. Mark the
center of the hole on the tape.
Step 2
Using a variable speed drill set on the slowest speed, drill a 1/8“ pilot
hole through both porcelain and metal casing of sink at the marked
center of the desired location. Use lubricating oil or liquid soap to keep
the drill bit cool (If drill bit gets hot it may cause the porcelain to crack
or chip).
Step 3
Using a 1 ¼” hole saw, proceed to drill the large hole. Keep drill speed
on the slowest speed and use lubricating oil or liquid soap to keep the
hole saw cool during cutting.
Step 4
Make sure the surroundings of the sink are cooled before mounting the
faucet to the sink after drilling and remove all sharp edges.
Punch a Hole for the Faucet in a Stainless Steel Sink
Note:
If mounting faucet to a Stainless Steel Sink you will need a 1/2” &
1 ¼” Hole Punch. The faucet opening should be centered between
the back splash and the edge of the sink, ideally on the same side
as the vertical drain pipe.
Step 5
Drill a ¼” pilot hole. Use a 1/2” Hole Punch and an adjustable wrench to
punch the hole in the sink. Change to the 1 ¼” Hole Punch to enlarge
the hole.
The faucet can now be installed.
Page 6
WATTSPremier Standard Faucet Installation - Part# 116001
Step 7
Remove nut (item 11) and blue tubing (item 12) from faucet (Leave the nut and plastic delrin
sleeve (item 10) on the blue tube).
Step 6
Feed both the red and black tubing through the pre drilled hole in the sink/counter until faucet
is seated.
Step 8
Under the sink - on to the threaded faucet stem in order first slide on the rubber gasket (item
6), the slotted washer (item 7), the white spacer with the open end UP (item 8), the hex nut
washer (item 9), and lastly secure with nut (item 11).
Step 8
Make sure the plastic delrin sleeve (item 10) is on the end of the blue tube, push the white
plastic insert (item 13) into the end of blue tubing with the delrin sleeve, insert the blue tube
(item 12) into the faucet stem and secure with nut (item 11).
Note:
DO NOT overtighten nut.
Page 7
Adapt-a-Valve Installation - Part# 134007
Configuration for 1/2”
compression fittings
Configuration for 3/8”
compression fittings
Hot
Supply
Step 11
Cold
Supply
Turn off the cold water supply to the faucet by turning the angle stop valve completely off.
Step 12 Attach the adapt-a-valve as illustrated in the three photos above, choosing the configuration
that fits your plumbing. (When attaching the adapt-a-valve to straight pipe threads, use Teflon
tape on the threads without the rubber washer.)
Caution: Water supply line to the system must be from the cold water supply line only.
Hot water will severely damage your system.
Drain Saddle Installation - Part# 164016
Drain Saddle fits standard 1 ¼” – 1 ½” drain pipes
Caution: If you have a garbage disposal, do not install the drain saddle near it.
Installation of the drain saddle must be either above the garbage disposal, or
if a second sink drain is available, install it above the cross bar on the second
drain. Installation of the drain saddle near a garbage disposal may cause
the drain line to plug. If no other installation of drain line is available, Watts
Premier offers drain line installation kit (part number 164020) that can be used
with garbage disposals.
Step 13 Gather the pieces of the drain saddle
1 Black compression nut
2 Screws
2 Nuts for screws
1 Semicircle bracket with opening
1 Foam gasket
1 Semicircle bracket
Step 14 The small square black foam gasket with a circle cut out of the middle
must be applied to the inside of the drain saddle. Remove sticky tape
backing and stick to the drain saddle as shown.
Step 15 The drain saddle must be mounted at least 1 ½” above the nut of the
P-trap or cross bar from the garbage disposal to insure proper drainage.
Assemble the drain saddle around the drain pipe at the best available
location. Using Phillips screw driver tighten screws evenly and securely
on both sides of the drain saddle. Keep the plastic compression nut off
at this time.
Caution: Do not over tighten the screws. It may crack the drain saddle.
Page 8
Drill hole and Connect 3/8” Black Tube from Faucet to the Drain Saddle
IMPORTANT:
The black 3/8” drain tube must be as SHORT and STRAIGHT as possible to the drain
saddle, making a downward slope from faucet to drain saddle to allow for proper
drainage. This is a gravity fed line and if there is any bend or dip in the tube, the rinse
water will not flow into the drain properly. Water may back up and come out the air
gap hole in the back of the faucet.
Step 16 With the drain saddle secured onto the drain pipe, using a 1/4”
drill bit installed in your electric drill, insert the drill bit through the
opening in the drain saddle and drill through the drain pipe.
Caution: It is very important to keep the drill centered to prevent
damage of the drain saddle while drilling.
Step 17 Measure the 3/8” black tube from faucet to the drain saddle on the
drain pipe and make a straight cut to the correct length.
Step 18 Slip black tube through black compression nut. Insert black tube
into the opening in the drain saddle and hand tighten the black nut,
and add 1/4 turn with a wrench.
Green Tube Connection
Step 19 Locate green tube from the RO Module. Remove a brass nut, plastic
sleeve and brass insert from the parts bag. To assemble, place the
brass nut on the green tube first, then the sleeve (small tapered end
of sleeve must point to the end of tube) and then push the brass
insert all the way into the end of the tube. (See Picture)
Step 20 Insert the green tube into the ¼” opening on the adapt-a-valve until
it stops. Slide the brass nut and sleeve down and thread onto the
male pipe threads. Use a ½” wrench to securely tighten the nut.
Adapt-a-Valve - Part # 560070
Reverse Osmosis Module Mounting
Step 21 Determine best location for the RO module to be mounted to allow
for future system maintenance. The parts bag has 2 self tapping
screws. Using an electric drill with a Phillips bit, screw them into
the cabinet wall 6” apart and 16” from the bottom of the cabinet.
Note:
Do not cut any RO system tubes at this time
Page 9
Red 1/4” Tube Connection (from faucet)
Step 1
Using the white plastic union found in the parts bag, determine where
the 1/4” red tubing from the faucet and the 1/4” black tubing from
the RO membrane housing would join together comfortably. Cut
to length leaving a straight cut edge on both tubes. Insert the red
tube in one end of the white plastic union and the black tube in the
other end. Use a 5/8” wrench to tighten both of the white plastic
nuts securely.
Tank Tee Installation - Part# 131023
Step 1
Teflon tape must be applied in a clockwise direction. Wrap 7 to 12
turns around the male pipe threads (MPT) on the Stainless Steel
fitting on top of the tank.
Step 2
Thread the brass tee (supplied in the parts bag) onto the brass
connection on the top of the tank and tighten using an adjustable
wrench.
Caution: Do not apply Teflon tape to the tee’s compression fitting
threads. If taped, it will leak.
Blue Tube Connection (From System)
Step 1
Position the RO storage tank in a desired location. You may stand it
upright or lay it on its side (using the black plastic stand included).
Step 2
Locate the blue tube from the RO module. Measure the tube from
the unit over to the storage tank and cut it to desired length. Remove
a brass nut, plastic sleeve and brass insert from the parts bag. To
assemble, place the brass nut on the tube first, then the sleeve (small
tapered end of sleeve must point to the end of tube) and then insert
the brass insert all the way into the end of the tube. (See Picture)
Step 3
Push the assembled blue tube into the brass tank tee until it stops.
Slide brass nut and plastic sleeve down until you can thread nut
onto the tee. Use a wrench to securely tighten the brass nut while
continuing to push the tube into the tee.
Page 10
Blue Tube Connection (From Faucet)
Step 1
Locate the blue tube from the RO faucet. Measure the tube from the
faucet over to the storage tank and cut it to desired length. Remove
a brass nut, plastic sleeve and brass insert from the parts bag. To
assemble, place the brass nut on the tube first, then the sleeve (small
tapered end of sleeve must point to the end of tube) and then insert
the brass insert all the way into the end of the tube. (See Picture)
Step 2
Push the assembled blue tube into the open brass tank tee until it
stops. Slide brass nut and plastic sleeve down until you can thread
nut onto the tee. Use a wrench to securely tighten the brass nut
while continuing to push the tube into the tee.
Final Filter Installation
Step 1
Remove the seal caps from both ends of the final filter.
Step 2
Thread the two white plastic connectors into the final filter and tighten
with a wrench.
Note:
Do not overtighten these connectors as it may damage them
or the final filter.
Step 3
Cut the blue tubing between the RO faucet and the storage tank at
a desired location to splice in the in-line final filter.
Step 4
With directional flow arrow on the filter pointing towards the faucet,
insert blue tubing from faucet into the fitting on the final filter (make
sure tube is pushed all the way into the fitting). Tighten with a 5/8”
wrench securely. Repeat this step to connect the blue tube from the
tank into inlet side of the final filter.
Note:
A connection to a refrigerator / ice maker may be tee’d into this blue tube and should
be spliced in between the final filter and the RO faucet.
Watts Premier offers an ice maker install kit part # 500010 (See Page 22).
Page 11
Congratulations!
You have completed the installation of new your Reverse Osmosis system.
Please Follow the Startup Instructions.
Start up Instructions
Step 1
Turn on the incoming cold water at the angle stop valve. Open the needle valve on the brass
Adapt-a-Valve by turning counter clockwise. Check the system for leaks and tighten any fittings
as necessary. (Check frequently over the next 24 hours to ensure no leaks are present).
Note:
If you have connected your RO system to a refrigerator / ice maker, make sure the ice maker
is off (do not allow water to flow to the ice maker) until flushing (Step 5) is complete and the
tank has been allowed to fill completely. Connection from the RO to the ice maker system
should have an in-line valve installed before the ice maker so it can easily be closed to prevent
water flowing to the ice maker during start up and periodic maintenance. Your RO tank must
be allowed to fill up fully in order for the ice maker system to work properly.
Step 2
Open the RO faucet and leave it open until water begins to trickle out (it will come out
slowly).
Step 3
Close the RO faucet allowing the storage tank to fill with water. It may take 4 to 6 hours to
fill the tank completely depending on the production capability of the membrane, local water
temperature and water pressure.
Note:
During the fill period you may hear water trickling due to the Reverse Osmosis Process.
Step 4
After the Tank has filled, open the RO Faucet to flush the tank completely. You will know that
the tank is empty when the flow rate from the RO faucet is down to a trickle. Repeat this step
two more times. The fourth tank can be used for drinking.
Note:
Flushing of the tank 3 times is only necessary during the initial startup and after replacing the
membrane.
Don’t Forget To Register!
Register by phone, fax, mail or internet. Watts Premier uses this information only to provide
you with a filter change reminder service. Pre-filters should be changed every 6 months and
the final in-line filter annually. You may register your system via our web site at
www.wattspremier.com or call 1-800-752-5582 (within USA only) / FAX#: 623-931-0191.
For Warranty card Please see page 25-26.
Page 12
6 Month System Maintenance
*Order filters by calling 1-800-752-5582 or buy online at www.wattspremier.com.
Items needed:
√ Stage 1 - Sediment Filter (part #: 104017)
√ Stage 2 & 3 - Carbon Block Filter (part #: 101009-White End Caps)
Note:
The filter wrench pictured (Part # 164003) may be purchased from Watts Premier to aid with
twisting off filter housings but is not required.
Step 1
Turn off the incoming water supply to the RO by turning the needle valve on the adapt-a-valve
clockwise until it stops.
Step 2
Open the RO Faucet and allow water to drain from the tank until it is completely empty.
Note:
Water may be saved in a container for drinking or to rinse system parts.
Step 3
Let system sit for a few minutes after the tank is empty to let the system depressurize
before attempting to remove filter housings.
Step 4
For more leverage you may leave the RO module attached to wall of
cabinet. If you are unable to access the module while it is mounted,
remove it prior to changing filters. Starting with the closest housing
(Stage 1), remove it by turning it clockwise (left), empty water, then
discard filter. Continue on to the 2nd housing (Stage 2) and 3rd housing
(Stage 3).
Note:
If you own a four stage system it will not have the third stage.
A four stage system has two vertical housings instead of three.
Step 5
Clean the filter housings (bowls) with a mild soap solution and rinse
with water. Check O-rings and lubricate with water soluble lubricant.
KY Jelly® or other water based lubricants may be used. Petroleum
based lubricants (such as Vaseline®) must not be used.
Loosen
Caution: Before re-installing the filter bowls back on to the system, check Orings to make sure they are still in place. *
Step 6
Insert a new sediment filter (cloth like appearance) into the 1st filter
housing which is the one on the water inlet side (green tubing from
the adapt-a-valve) of the RO system and re-install housing.
Step 7
Insert the new Carbon Block filter (White end caps & plastic netting)
into the second and third filter bowls and re-install housings.
Step 8
Turn water supply on to the unit by turning the needle valve on the
adapt-a-valve counter clock wise.
Step 9
Open the RO faucet and leave it open until water begins to trickle out
(it will come out slowly).
Step 10
Close the RO faucet allowing the storage tank to fill with water. It
may take 4 to 6 hours to fill the tank completely depending on the
production capability of the membrane, local water temperature and
water pressure.
Page 13
*
Annual Maintenance
*Order filters by calling 1-800-752-5582 or buy online at www.wattspremier.com.
√ Stage 1 - Sediment Filter (part #: 104017)
√ Stage 2 & 3 - Carbon Block Filter (part #: 101009-White end caps)
√ Stage 5 - 10” Final Polishing filter (part # 560010)
√ 1/2 Cup of hydrogen peroxide or 2 tablespoons of common household bleach.
Note:
Sanitizing of unit is recommended.
Step 1
Perform steps 1 through 5 in the Six Month System Maintenance (Page 13).
Note:
If not sanitizing the system skip to step 8.
Step 2
Remove the RO membrane from its housing and rest in a clean sanitary place. (Refer to
“Membrane Replacement” section on page 15 for directions on removing the membrane).
Replace cap onto empty membrane housing and re-connect green tubing.
Step 3
Leaving the filters out, replace stage 2 and 3 empty filter housings (hand tight) onto unit.
Measure & pour either 1/2 cup of hydrogen peroxide or 2 tablespoons of common household
bleach into the 1st filter housing (Stage 1) and hand tighten onto unit.
With the RO faucet in the closed position turn on the incoming water supply to the system by
turning the adapt-a-valve counter clockwise. Wait 1 minute for the unit to pressurize. Turn
on the RO faucet and let the water run for 30 seconds. Turn off the RO faucet and let the unit
rest for 2 minutes. Finally, open the RO faucet and let the water run for 5 more minutes.
Turn off the incoming water supply to the system by turning the adapt-a-valve clockwise
until it stops. Keep the RO faucet open until the storage tank is completely drained.
Open the membrane housing and re-install the RO membrane while making sure not to kink
the O-rings. (Refer to “Membrane Replacement” section on page 15 for directions on
installing the membrane). Tighten the cap back on the housing and reconnect green tubing.
Remove filter housings Stage 1, 2 and 3 and empty of water.
Step 4
Step 5
Step 6
Step 7
Caution: Before re-installing the filter bowls back on to the system , check O-rings to make sure
they are still in place and lubricate with water soluble lubricant.
Step 8
Step 9
Insert the new sediment filter (cloth like appearance) into the 1st filter housing which is the one
on the water inlet side (green tubing from the adapt-a-valve) of the RO system and
re-install housing.
Insert the new Carbon Block filter (White End Caps) into the 2nd and 3rd housing and
re-install housing.
Step 10
The final in-line filter is located on the blue tube between the storage tank and the RO faucet.
Remove it by loosening the compression fittings on both ends of the filter and replace with
new filter. (Discard used final filter after santizing)
Note:
The arrow on the final filter must be pointing towards the RO faucet / away from the
RO storage tank.
Tip:
This is a good time to check the air pressure in your storage tank. For instructions
please see page 16.
Step 11
Follow Steps 8 through 10 in the Six Month System Maintenance (Page 13) for startup
directions.
Page 14
This reverse osmosis system contains a replaceable component (the RO membrane) which is critical to the efficiency of
the system. Replacement of this reverse osmosis membrane should be with one of identical specifications as defined by
Watts Premier to assure the same efficiency and contaminant reduction performance.
Membrane Replacement
Membranes have a life expectancy between 2 and 5 years, depending on the incoming water conditions and
the amount the RO system is used. This reverse osmosis membrane is critical for effective reduction of total
dissolved solids (TDS). The product water should be tested periodically to verify that the system is performing
satisfactorily.
Normally, a membrane would be replaced during a semiannual or annual filter change. However, if at any time
you notice a reduction in water production or an unpleasant taste in the reverse osmosis water, it could be time
to replace the membrane. Watts Premier recommends replacing the membrane when TDS reduction falls below
75%.
A water sample may be sent to Watts Premier for a free diagnosis of your membrane
Note:
performance. To send a water sample, use two (2) clean containers and fill ½ cup of tap water
in one container and ½ cup of reverse osmosis water in 2nd container. Clearly label each
sample. Send the samples to the address listed on the cover of this manual attention “Water
Samples”. Watts Premier will test the water and mail or call you with the results.
Step 1
Step 2
Turn off the incoming water supply to the RO by turning the needle
valve on the adapt-a-valve clockwise until it stops.
Open the RO Faucet and allow water to drain from the tank until it
is completely empty.
Removing the membrane:
Step 1
Use a 5/8” wrench to remove the Green Tube fitting on the left side
of the horizontal membrane housing (end with one elbow).
Remove the cap from the membrane housing by turning it counter
Step 2
clockwise to loosen.
A double sided wrench may be purchased from Premier to aid with
Note:
loosening the cap / filter housings. (Part # 164003)
Step 3
Remove membrane housing from the holding clips. Using a pair of
pliers, grip the PVC tube of the RO membrane and pull firmly on the
membrane to remove from the housing and discard.
Installing the membrane:
Step 4
Lubricate the O-rings on the new membrane with a water soluble
lubricant such as KY Jelly ®. Insert the end with the two black
O-rings first into the housing.
Step 5
Once membrane has been inserted into the housing you must take
your thumbs and give a firm push to properly seat the membrane.
Replace membrane housing cap and tighten.
Step 6
After replacing membrane housing into clips, attach the green tube
to the elbow on cap using 5/8” wrench.
Step 7
The flow restrictor must be replaced each time you change the
Membrane and is located on the black tube above the membrane
housing. To remove it, loosen and remove the white compression
nuts on each end. Remove flow restrictor and replace with a new one.
Make sure the flow direction arrow is pointing toward the faucet.
Step 5
Follow the Start Up Instructions on page 12.
Page 15
Loosen
Check Air Pressure in the Tank
Important:
Check air pressure only when tank is empty of water!
Check air pressure in the storage tank when you notice a decrease in available water from
the RO system. Air can be added with a bicycle pump using the schrader valve that is located
on the lower side of the tank behind the blue plastic cap.
Step 1
Turn off the incoming water supply to the RO by turning the needle
valve on the adapt-a-valve clockwise until it stops. (Follow the green
tube away from the RO system to find the adapt-a-valve.)
Step 2
Open the RO Faucet and allow water to drain from the tank until
it is completely empty.
Tip:
When water from the RO faucet slows to a trickle, with the faucet still in the open position, you
may add air to the tank to purge any left over water, this will ensure that the tank is completely
empty.
Step 3
Once all water in the tank is purged, check air pressure using an air pressure gauge, it should
read between 5 - 7 PSI. (Digital air pressure gauge is recommended)
Step 4
Follow startup procedure on page 12.
Procedure for Extended Non-Use (More than 2 months)
Turn off the water supply by turning the “T” on the adapt-a-valve clockwise until it stops and
open the RO faucet to empty the storage tank (Save a few ounces of RO water). Once the
storage tank is empty, remove the membrane and place it in a sealed plastic bag with the RO
water saved earlier and store in your refrigerator.
For restart, reinstall membrane (See page 15 for membrane installation procedure) and follow
startup procedure on page 12.
Page 16
TROUBLE SHOOTING
Problem
Cause
1. Low/Slow Production
Low Water Pressure
Solution
Assure a minimum of 40 psi incoming water pressure.
Premier sells a booster pump if home water pressure is
low. Make sure water supply is turned on and Adapta
Valve is all the way open.
Check tubing and straighten or replace as necessary.
Replace pre-filters.
Replace membrane and flow restrictor.
Crimps in tubing
Clogged pre-filters
Fouled membrane
2. Milky colored Water
Air in system
Air in the system is a normal occurrence with initial
start up of the RO system. This milky look will
disappear during normal use within 1-2 weeks. If
condition reoccurs after filter change, drain tank 1 to 2
times.
3. Water constantly
running, unit will not
shut off
Low water pressure
See #1 Above
Crimp in supply tube
High water pressure
Check tubing and straighten or repair as necessary.
Check incoming water pressure to make sure it does
not exceed 80 psi. A pressure relief valve may be
necessary.
Empty storage tank of water. Set tank air pressure
between 5-7 psi. See previous page.
Use a Digital Air Gauge for best results. The empty
tank pressure should be 5-7 psi. See page 16.
High pressure in Tank
Low Pressure in Tank
4. Noise from faucet or drain
Crimp in drain line
Restriction in drain line
Check tubing and straighten or repair as necessary.
Straighten all drain lines. Clear blockage. Cut off any
Excess tubing
Caused from dishwasher or garbage disposal.
Disconnect the 3/8” black line at the drain, clean the
3/8” black line out with a wire, then reconnect. Blowing
air through the line will not always remove the clog.
Drain tube clogged
5. Small amount of water in
storage tank
System starting up
Normally it takes 4-6 hours to fill tank. Note: low
incoming water pressure and/or temperature can
drastically reduce production rate.
See #1 above.
Tank air pressure should be 5-7 psi when empty of water.
If below 5 psi add air or bleed if above 7 psi.
Check only when tank is empty of water.
See previous page.
Low water pressure
To much air in tank
6. Water leaks from the blue
or white filter housing
Not properly tightened
Kinked O-ring
Tighten the bowl.
Turn off the water supply and release the pressure.
Replace the O-ring if necessary. Then lubricate it and
make sure the O-ring is seated in the filter bowl
properly before reinstalling the filter bowl.
7. Low water flow from faucet
Check air pressure in tank
Use a Digital Air Gauge for best results. The empty
tank pressure should be 5-7 psi. See page 16.
Page 17
Stage Reverse
Reverse Osmosis
Osmosis System
System
55 Stage
88
Green
Green
22
22
21
Green
Green
Blue
Blue
BlueBlue
Red
Red
Blue
Blue
12
12
Red
Red
Black
Black
Blue
Blue
Blue
Blue
9
9
5-7 PSI
28
28
a
b
a
b
a
b
a
b
a
a
b
a
b
100004
100014
104017
101009
100036
110004
110009
113002
113005
113019
113021
113032
116001
119004
119007
122004
122017
125002
125017
125031
125034
Description
10
11 Black
Black
10 11
13
13
13
13
77
26
26
20
20
a
b
11
11
44
16
16
17
17
18
18
12
12
1
1
2
3
3
4
4
5
5
6
6
7
8
9
9
10
10
11
12
13
14
Black
Black
27
27
11
Item # Part #
16
15
GAC-IL-6”-1/4 F
GAC-IL-10”-1/4 F
SED-SPUN-10”-5M-CTG
CARBONBLOCK-10”-5M-CTG
GAC 10” - 56 Cu In
*MEM-18 GPD
*MEM-25 GPD
LID-BLACK 1/4” FPT
LID-WHITE 1/4” FPT
HOUSING-FILTER 10” BLUE
HOUSING-FILTER 10” WHITE
VESSEL-MEMBRANE-HOUSING
FAUCET-AG-CHROME
TANK-PRESURE-3 GAL-BLUE
TANK-PRESURE-3 GAL WHITE
FLOW RESTRICTOR 150 ML
FLOW RESTRICTOR 250 ML
NUT-PLASTIC-1/4C-WHITE-CELCON
CONNECTOR-PLASTIC-1/4CX1/4M
ELBOW-PLASTIC-1/4CX1/8M-90
ELBOW-PLASTIC-1/4CX1/4M-90
14
55
19
19
22
Green
Green
66
16
16
17
17
18
18
22
22
Item # Part #
15
16
17
18
19
20
21
22
22 a
23 a
23 b
24
25
26
27
28
29
30
31
32
33
Page 18
125041
131002
131012
131017
131021
131023
134003
134007
146025
137013
137026
146001
146004
164006
164016
119028
113029
199348
610109
610113
610117
23
23
55
33
19
19
5529
33
66
Description
14
14
29
66
UNION-PL-1/4CX1/4C
NUT-BR-1/4C”
SLEEVE-PLASTIC-1/4”
INSERT-BRASS-1/4”
HEX NIPPLE-BRASS-1/4
TEE-TANK-BRASS-1/4CX1/4CX1/4F
VALVE-SHUT OFF 1/4MPT QUICK CONNECT
ADAPTA VALVE
ADAPTA VALVE WASHER
BRACKET-4SV-STEEL-WHITE
BRACKET-5SV-STEEL-WHITE
SCREW-#10-3/4” PHIL PANHEAD X 6 (Filter Lid)
SCREW-#10-1” PHIL PANHEAD X 2 (Mem. Clip)
CLIP-MTG-MEM-VESSEL
DRAIN SADDLE 3/8”
TANK STAND
O-RING FILTER HOUSING
MANUAL 4SV & 5SV PR-14
GREEN TUBING 1/4”
BLACK TUBING 1/4”
BLUE TUBING 1/4”
California Certification
State of California
Department of Health Services
Water Treatment Device
Certificate Number
00 - 1452
Date Issued: October 17, 2005
Trademark/Model Designation
Watts Premier Deluxe Plus
Watts Premier Ultra 5
Watts Premier PUR-TEK
Watts Premier Watts 25
Watts Premier RO-TFM-5SV
Watts Premier RO-TFM-4SV
Watts RO-4
Watts RO-5
Watts Premier WP-5
Watts Premier WP-4
Watts Premier KP-4
Watts Premier KP-5
Watts Premier RO-4M
Watts Premier RO-5M
Replacement Elements:
sediment prefilter: 5M-10
carbon prefilters: 5M-CB or 56 cu.in. GAC
membrane: TFM-24
post filter: 1M-6 or 1M-10
Manufacturer: Watts Premier, Inc.
The water treatment device(s) listed on this certificate have met the testing requirements pursuant to Section
116830 of the Health and Safety Code for the following health related contaminants:
Microbiological Contaminants and Turbidity
Inorganic/Radiological Contaminants
Cysts
Turbidity
Arsenic1
Barium
Cadmium
Chromium (hexavalent)
Chromium (trivalent)
Copper
Fluoride
Lead
Radium 226/228
Selenium
Perchlorate (< 100 ug/L)2
Organic Contaminants
None
Rated Service Capacity: not applicable
Rated Service Flow: 9 gallons per day
Do not use where water is microbiologically unsafe or with water of unknown quality, except that systems
certified for cyst reduction may be used on disinfected waters that may contain filterable cysts.
Claims for arsenic reduction shall only be made on water supplies maintaining detectable residual free chlorine at the
reverse osmosis (RO) system inlet. Water systems using an in-line chlorinator should provide a minimum of 1 minute
chlorine contact time before the RO system.
1
2
This system is acceptable for treatment of influent perchlorate concentrations of no more than 100 ug/L.
Page 19
Watts Premier Inc.
1725 W. Williams Drive C-20
Phoenix, AZ 85027 USA
California Certification # 00-1452
5 SV Deluxe, CRO-TFM-5SV, Ultra 5 and Pur-Tek, Watts 25, Watts RO-4, Watts RO-5, RO-TFM-4SV, RO-TFM-5SV
System conforms to NSF Standard 58 for specific claims.
GENERAL USE CONDITIONS:
1. System to be used with municipal or well water sources treated and tested on regular basis to insure bacteriological safe quality. DO NOT use with water that
is micro biologically unsafe or unknown quality without adequate disinfection before and after the system. Systems certified for cyst reduction may be used on
disinfected water that may contain filterable cysts.
2. Operating Temperature:
Maximum: 100°F (40.5°C)
Minimum: 40° (4.4°)
3. Operating Water Pressure:
Maximum: 100 psi (7.0kg/cm2)
Minimum: 40 psi (2.8kg/cm2)
4. pH
2 to 11
5. Maximum iron present in incoming feed water supply must be less than 0.2 ppm.
6. Hardness of more than 10 grains per gallon (170 ppm) may reduce membrane life expectancy.
7. Recommend TDS (Total Dissolved Solids) not to exceed 1800 ppm.
RECOMMENDED REPLACEMENT PARTS AND CHANGE INTERVALS:
Note: Depending on incoming feed water conditions replacement time frame may vary.
Description
Change time Frame
Sediment Pre-filter: #5m-10
6 Months
Carbon Pre-filter:
#5MCB
6 Months
Final Carbon filter
#1m-6/#1M-10
12 Months
R.O. Membrane:
#TFM-24
2 to 5 years
Cost
$ 3.50
$10.50
$6.75 / $9.50
$64.95
* All Prices Subject to change without notice
This system has been tested according to NSF/ANSI 58 for reduction of the substances listed below. The concentration of the indicated substances in water
entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system as specified in NSF/ANSI 58. This
system has been tested for the treatment of water containing pentavalent arsenic (also known as As (V), As (+5), or arsenate) at concentrations of 0.30 mg/L or
less. This system reduces pentavalent arsenic, but may not remove other forms of arsenic. This system is to be used on water supplies containing a detectable free
chlorine residual at the system inlet or on water supplies that have been demonstrated to contain only pentavalent arsenic. Treatment with chloramine (combined
chlorine) is not sufficient to ensure complete conversion of trivalent arsenic to pentavalent arsenic, Please see the Arsenic Facts section of the Performance Data
Sheet for further information.
Avg. In.
Avg. Eff.
% Reduction pH
Pressure
Max Eff.
Inf. challenge
Max Allowable
(mg/L)
(mg/L)
mg/L
concentration
concentration
mg/L
mg/L
Arsenic (Pentavalent)
334.62 ug/L
5.039 ug/L
98.4%
50psi
19 ug/L
0.30±10%
0.010 mg/L
Barium Reduction
10.2
0.13
98.7%
7.24
50psi
0.27
10.0±10%
2.0
Cadmium Reduction
0.031
0.0001
99.7%
7.49
50psi
0.0009
0.03±10%
0005
Chromium (Hexavalent)
0.30
0.006
98.0%
7.24
50psi
0.013
0.03±10%
0.1
Chromium (Trivalent)
0.30
0.003
99.0%
7.24
50psi
0.008
0.03±10%
0.1
Copper Reduction
3.0
0.04
98.7%
7.64
50psi
0.06
3.0±10%
1.3
Cysts
222,077#/ml
10 #/ml
99.99%
50psi
58
minimum 50,000/mL
N/A
Fluoride Reduction
8.0
0.33
95.9%
7.49
50psi
0.47
8.0±10%
1.5
Lead Reduction
0.15
0.004
97.3%
7.49
50psi
0.008
0.15±10%
0.0107
Perchlorate
0.10
0.003
96.5%
7.39
50 psi
0.005 mg/L
0.10±10%
0.006
Radium 226/228
25pCi/L
5pCi/L
80.0%
7.24
50psi
5pCi/L
25pCiL±10%
5pCiL
Selenium
0.10
<0.001
99.0%
50psi
<0.001
0.10±10%
0.05
TDS
760
85
88.0%
5.94
50psi
100
750±40mg/L
187
Turbidity
81 NTU
0.15 NTU
99.8%
50psi
0.28 NTU
11±1 NTU
0.5 NTU
Recovery - 16.2%
Daily Production Rate - 9.56 GPD
Efficiency - 9.58%
Depending on water chemistry, water temperature, and water pressure Watts Premier’s R.O. Systems production and performance will vary.
Efficiency rating means the percentage of the influent water to the system that is available to the user as reverse osmosis treated water under
operating conditions that approximate typical daily usage. Recovery rating means the percentage of the influent water to the membrane portion of
the system that is available to the user as reverse osmosis treated water when the system is operated without a storage tank or when the storage
tank is bypassed. There is an average of 4 gallons of reject water for every 1 gallon of product water produced.
REFER TO OWNER’S INSTALLATION/SERVICE MANUAL FOR FURTHER MAINTENANCE REQUIREMENTS AND WARRANTY INFORMATION.
Phone: (623) 931-1977
Fax: (623) 931-0191
Page 20
Email: wpmail@watts.com
Arsenic Fact Sheet
Arsenic (As) is a naturally occurring contaminant found in many ground waters. Arsenic in water
has no color, taste or odor. It must be measured by an arsenic test kit or lab test.
Public water utilities must have their water tested for arsenic. You can obtain the results from your
water utility contained with in your consumer confidence report. If you have your own well, you
will need to have the water evaluated. The local health department or the state environmental
health agency can provide a list of test kits or certified labs.
There are two forms of arsenic: pentavalent arsenic (also called As (V), As (+5)) and trivalent
arsenic (also called As (III), As (+3)). In well water, arsenic may be pentavalent, trivalent, or a
combination of both. Although both forms of arsenic are potentially hazardous to your health,
trivalent arsenic is considered more harmful than pentavalent arsenic.
RO systems are very effective at removing pentavalent arsenic. A free chlorine residual will
rapidly convert trivalent arsenic to pentavalent arsenic. Other water treatment chemicals such
as ozone and potassium permanganate will also change trivalent arsenic to pentavalent arsenic.
A combined chlorine residual (also called chloramine) where it does convert trivalent arsenic to
pentavalent arsenic, may not convert all the trivalent arsenic in to pentavalent arsenic. If you get
your water from a public water utility, contact the utility to find out if free chlorine or combined
chlorine is used in the water system.
This Watts Premier reverse osmosis system is designed to remove up to 98% of pentavalent
arsenic. It will not convert trivalent arsenic to pentavalent arsenic. Under laboratory standard
testing conditions, this system reduced 0.30 mg/L (ppm) pentavalent arsenic to under 0.010
mg/L (ppm) (the USEPA standard for drinking water). Actual performance of the system may
vary depending on specific water quality conditions at the consumer’s installation. In addition to
the independent laboratory standard testing conditions Watts Premier has conducted additional
field testing on our reverse osmosis units to determine trivalent arsenic reduction capabilities.
Based upon Watts Premier field testing, it has been determined that the RO units are capable
of reducing up to 67% of trivalent arsenic from the drinking water.
The RO membrane component of this Watts Premier reverse osmosis system must be maintained
according to its recommended maintenance cycle. Specific component identification and ordering
information can be found in the installation/operation manual maintenance section, by phone at
1-800-752-5582 or online www.wattspremier.com
California Proposition 65 Warning
WARNING: this product contains chemicals known to the State of California to cause cancer
and birth defects or other reproductive harm. (Installer: California law requires that this warning
be given to the consumer). For more information: www.watts.com/prop65.
Page 21
Other Products from Watts Premier
Watts Premier has other fine water filtration products and accessories to enhance your water and to
compliment your existing RO System. Listed on the next several pages are only a few of the items we
offer. Visit our web site at www.wattspremier.com or call our Customer Service Representatives at
1-800-752-5582 (inside USA) 1-623-931-1977 (outside USA) for more products.
Watts Premier offers a filter change kit which includes all replacement filters needed.
Call 1-800-752-5582 or buy on-line at www.wattspremier.com.
Top Mount Faucets by Watts Premier
These attractively designed faucets feature a long reach spout to compliment
all styles of kitchen decor. The unique top mount design allows for easy above
counter installation. The Monitored version of this faucet has an LED light that
turns red to notify you for filter replacement.
Part No. 116000 - Chrome (Non-Monitored)
*$49.95 each
116072 - Brushed Nickel (Non-Monitored)
*$59.95 each
116074 - Chrome (Monitored)
*$69.95 each
116098 - Brushed Nickel (Monitored)
*$79.95 each
Ice Maker Installation Kit
1/4 inch connection kit includes 30 feet of 3/8” tubing, ball valve, and fittings.
Part No. 500010
*$16.95/ea
Watts Premier Hot Water Recirculation System
Bring convenience and saving to your home, giving you hot water instantly at
every faucet, when you need it. This unique product is easy to install and not
only provides you with the convenience of hot water when you need it, but
saves an average of over 15,000 gallons per year.
Part No. 500800
*$229.99 each
50 GPD Membrane
Compatible with Watts Premier Reverse Osmosis systems, this 50 GPD
membrane generates a greater amount of water per day for your RO system.
Good application for households with higher levels of Nitrites & Nitrates.
Contact Watts Premier if you are in need of a Nitrite/Nitrate test kit.
Part No. 560006 (Membrane)
*$ 80.95/ea
*All prices subject to change without notice.
Page 22
Premium Plus Annual Filter replacement kit
Compatible with all Watts Premier Reverse Osmosis and water filtration
systems. These filters provide an extra level of filtration by allowing for more
contact between the carbon media and your water. Includes a 10” Final in-line
Filter, Sediment Filter, Two Carbon Block Filters and a Filter Wrench.
Part No. 560067
*$33.95 each
PERMEATE PUMP KIT
Using only the available energy from the brine water (otherwise lost to the
drain), the pump forces product water into the storage tank. This process
effectively reduces membrane back pressure to less than 5 psi and allows the
membrane to maximize its use of the available feed pressure.
· Fills product tank up to 4 times more rapidly
· Lowers “TDS creep”
· Reduces waste water by as much as 80%
· NSF approved (Standard 58)
Part No. 560041
*$65.95/ea
Pocket Total Dissolved Solids (TDS) Monitor
Test water electronically to verify reverse osmosis membrane effectiveness.
Carrying case included.
Part No. 273001
*$39.95/ea
Water Pressure Gauge
This gauge mounts onto your outside hose connection to accurately show your
home’s water pressure up to 300 psi. A red needle shows peak overnight
pressure, which may exceed readings during the day. High pressure readings may
indicate the need for pressure regulator to prevent damage to appliances.
Part No. 261003
*$14.95 each
Whole House Filter
Great for sediment problems such as in well water supply or areas where dirt
and rust particles are a problem. Includes three 50 micron sediment filters and
wrench (3/4” ports)
Part No. 500223
Replacement filter
Part No. 304007
*$42.95/ea
*$ 4.50/ea
Whole House High Performance Water Pressure Regulator
Provides water pressure control solutions for residential, commercial, and industrial applications. Offers durability and years of continuous trouble free operation.
Part No. 107001
*$69.95/ea
*All prices subject to change without notice.
Page 23
Removing chlorine from your shower
Special Chlorgon & KDF media – More effective then carbon medias with
hot water applications in the removal of the following.
√
√
√
√
√ Iron oxide (rust water)
Free Chlorine (CL-)
Combined Chlorine (Sodium Hypochlorite) √ Dirt, sediment
√ Odors
Hydrogen Sulfide (Rotten egg smell)
Plus, its pH balanced.
Deluxe Shower Handle with Built in Filter
5-Way Massaging Spray
72” Reinforced Hose
High Strength Bracket
Triple Plated Finish
Reversible Filter Cartridge (Model HHC)
Cartridge Life Rating: 3 months
Part No. 107070
WHITE
*$38.95
Part No. 107091
CHROME
*$44.95
Part No. 107092
GOLD
*$44.95
Replacement filters 2PK
Part No. 107075 *$15.95/pk
Shower Falls Deluxe Shower Handle with Built in Filter
Curved Ergonomic Shower Handle
Replacement filters 2PK
Filter Handle Extension
Dual Swivel Adjustment
Ultra Deluxe 5 Way Massaging Spray
72” Reinforced Hose
Chrome Plated Brass Bracket & Swivel Ball Extension
Triple Plated Finish
Reversible Filter Cartridge (Model HHC)
Cartridge Life Rating: 3 months
Part No. 107095 CHROME *$55.95
Part No. 107075 *$15.95/pk
All-In-One reversible High-Flow Filter
Deluxe 5-Way Massaging Spray
Soft-Touch Adjustment Pads
Anti-Scaling Spray Nozzle
High Strength Housing
Triple Plated Finish
Cartridge Life Rating: 6 months
Part No. 107098 White/Chrome
*$39.95
Replacement filter
Part No. 107080 *$13.95/ea
*All prices subject to change without notice.
Page 24
WARRANTY REGISTRATION
Thank you for selecting Watts Premier for your water filtration needs.
4 Ways to Register
1. On-line at www.wattspremier.com
Register your product on-line and receive a 5% discount on your next on-line order, Plus receive reduced shipping.
2. Call in your information 1-800-752-5582
Call and we will enter your information.
3. Fax in your information
Fax this form directly to us.
623-931-0191
4. Mail in the information.
Please complete the form below. Mail to: Watts Premier
1725 W. Williams Dr. C-20
Phoenix, AZ 85027
Registering will
insure you receive Watts
FREE
Filter
Reminder
Service
Watts Premier Inc. is concerned for the safety of your personal information. Watts Premier collects personal information when you register with
Watts Premier. This information is stored in our data base and we do not rent, sell, or share personal information with other people or nonaffiliated
companies. We reserve the right to send you certain types of communications such as direct mail, email, or by telephone relating to our products
or products that you have purchased. We limit access to your personal information to those employees who will directly provide you with services
or products in order to do their jobs. We want to offer you four ways to communicate with us. 1.Online, 2.Fax, 3.Telephone, and 4. Mail the form
below. By registering your product you will receive the full benefit of our warranty. Watts Premier will also send you a semiannual filter change
reminder beginning six months from date of installation. To insure the highest quality of your water, filters should be replaced every 6 months. If
you have any questions or comments please give us a call at 1-800-752-5582 M-F 8:00am -5:00pm MST.
First Name:_________________________ Last Name:____________________________
Address: ________________________________________ City: ____________________
State: _______________________________________ Zip Code: ___________________
Country:
USA
CANADA
MEXICO
OTHER ____________
Phone # ______-__________ -__________
Email Address: ______________________
Date of Purchase: ___________________
Date of Install: _______________________
Installed By:
SELF
Plumbing Professional
Model Number: _______________________
Watts Premier, Inc.
Phone: 800-752-5582
Where Purchased: ____________
Serial Number: ____ - __________
XXXXX XXXXXX
1725 W. Williams Drive C-20
www.wattspremier.com
Page 25
Phoenix, AZ 85027
Fax: 623-931-0191
WARRANTY REGISTRATION
Please Fill out and keep for your Records
First Name:_________________________ Last Name:____________________________
Address: ________________________________________ City: ____________________
State: _______________________________________ Zip Code: ___________________
Country:
USA
CANADA
MEXICO
OTHER ____________
Phone # ______-__________ -__________
Email Address: ______________________
Date of Purchase: ___________________
Date of Install: _______________________
Installed By:
SELF
Plumbing Professional
Model Number: _______________________
Where Purchased: ____________
Serial Number: ____ - __________
XXXXXX
XXXXX -
Iowa Department of Public Health - Sales in Iowa require this to be completed, signed and returned.
These signatures will be retained on file for two years.
Insert into envelope and return to Watts Premier
Watts Premier
1725 W. Williams Dr. C-20
Phoenix, AZ 85027
Page 26
Service Record
Date of Purchase:__________ Date of Install:___________ Installed by:__________________
Date
1st stage
Sediment
(6 months)
2 nd stage
Carbon
(6 months)
3rd stage
Carbon
(6 months)
NOTES:
Page 27
Final Filter
Carbon
(1 year)
TFM
Membrane
(2-5 years)
Limited Warranty
What your Warranty Covers:
If any part of your WATTS PREMIER Reverse Osmosis System is defective in workmanship (excluding replaceable
filters and membranes), return unit after obtaining a return authorization (see below), less tank, within 3 years of original
retail purchase, WATTS PREMIER will repair or, at WATTS PREMIER’S option, replace the system at no charge.
How to obtain Warranty Service:
For warranty service, call 1-800-752-5582 for documentation and a return authorization number. Once the return
authorization number has been created, ship your Reverse Osmosis unit (less tank) to our factory, freight and insurance
prepaid, with proof of date of original purchase. Include a note stating the problem experienced and include your name,
address and your return authorization number. No returns will be accepted with out the proper return authorization
number. Premier will repair it, or replace it, and ship it back to you prepaid.
What this warranty does not cover:
This warranty does not cover defects resulting from improper installation, (contrary to WATTS PREMIER’s printed
instructions), from abuse, misuse, misapplication, improper maintenance, neglect, alteration, accidents, casualties, fire,
flood, freezing, environmental factors, water pressure spikes or other such acts of God.
This warranty will be void if defects occur due to failure to observe the following conditions:
1. The Reverse Osmosis System must be hooked up to a potable municipal or well cold water supply.
2. The hardness of the water should not exceed 10 grains per gallon, or 170 ppm.
3. Maximum incoming iron must be less than 0.2 ppm.
4. The pH of the water must not be lower than 2 or higher than 11.
5. The incoming water pressure must be between 40 and 85 pounds per square inch.
6. Incoming water to the RO cannot exceed 105 degrees F (40 degrees C.)
7. Incoming TDS/Total Dissolved Solids not to exceed 1800 ppm.
8. Do not use with water that is micro biologically unsafe or of unknown quality without
adequate disinfection before or after the system.
This warranty does not cover any equipment that is relocated from the site of its original installation.
This warranty doe not cover any charges incurred due to professional installation.
This warranty does not cover any equipment that is installed or used outside the United States of America and Canada.
LIMITATIONS AND EXCLUSIONS:
WATTS PREMIER WILL NOT BE RESPONSIBLE FOR ANY IMPLIED WARRANTIES, INCLUDING THOSE OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PREMIER WILL NOT BE RESPONSIBLE
FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING TRAVEL EXPENSE, TELEPHONE
CHARGES, LOSS OF REVENUE, LOSS OF TIME, INCONVENIENCE, LOSS OF USE OF THE EQUIPMENT, AND
DAMAGE CAUSED BY THIS EQUIPMENT AND ITS FAILURE TO FUNCTION PROPERLY. THIS WARRANTY
SETS FORTH ALL OF PREMIER’S RESPONSIBILITIES REGARDING THIS EQUIPMENT.
OTHER CONDITIONS:
If PREMIER chooses to replace the equipment, WATTS PREMIER may replace it with reconditioned equipment. Parts
used in repairing or replacing the equipment will be warranted for 90 days from the date the equipment is returned
to you or for the remainder of the original warranty period, whichever is longer. This warranty is not assignable or
transferable.
YOUR RIGHTS UNDER STATE LAW:
Some states do not allow limitations on how long an implied warranty lasts, and some states do not allow the exclusion
or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply. This warranty
gives you specific legal rights, and you may have other legal rights which vary from state to state.
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