Belgacom IDS 260 Belgacom ForumTM 700

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Belgacom IDS 260
Belgacom ForumTM 700
First
APRGR000-001
User guide
1
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How to use this guide ?
APRGR000-005
How
You have a Belgacom IDS 260 digital telephone. The alphabetic keypad, the screen
and the icons will help you use your telephone easily and make optimum use of
the many functions offered.
• Actions
• Audio keys
Lift the receiver.
Loudspeaker.
Hang up.
Hands free.
Description of an action
or context.
Adjustment “reduce”.
Adjustment “increase”.
• Display
Smith John
Partial view of display.
• Programmable keys and icons
2
• Other fixed keys
Line key.
Fixed key.
Icon corresponding to
key.
MENU key.
Key programmed by
technician to access
service.
• Keypad
• Other symbols used
Numeric keypad.
OR
Alternative to action
sequence.
Alphabetic keypad.
Specific key on numeric
keypad.
Important information.
These symbols can be supplemented by small icons or text. All default or
customized function codes are given in the table of codes in the appended sheet.
The features described in this manual and indicated with an asterisk (*) can only
be accessed with some software versions.
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Contents
generated
Toc
Getting to know your telephone . . . . . . . . . . . p.4
1.
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . p.6
Identify the terminal you are on. Making and receiving a call.
Initializing your voice mailbox. Consulting your voice mailbox.
Adjusting your telephone settings: ringer and brightness.
Programming direct call keys. Installing the programmable key
label.
2.
Using your telephone . . . . . . . . . . . . . . . . . . . . p.9
Making a call. Receiving a call. Using call by name. Calling from
your personal directory. Redialling*. Requesting automatic
callback if internal number is busy.
3.
During a conversation . . . . . . . . . . . . . . . . . . . . p.11
Sending DTMF signals. Calling a second person during a
conversation. Receiving a second call. Switching between two
calls (Broker call). Transferring a call. Three-way conference.
Store a number*.
3
4.
Programming your telephone . . . . . . . . . . . . . p.13
Programming your personal directory. Customising your voice
greeting. Personal assistant: reaching you with one number only.
Modifying your personal code.
5.
Keep in touch . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15
Diverting your calls to your voice message service. When you
return, consult recorded messages. Divert your calls to another
number. When you return, cancel all diversions. Activate/disable
the personal assistant.
6.
Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.17
Call pick-up. Answering a general bell. Manager/secretary
filtering. Send a voice message copy.
Declaration of compliance . . . . . . . . . . . . . . . . p.19
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Getting to know your telephone
Telephone
APRGR000-010
To check or modify your key programming
Light indicating messages
received.
Display
The screen displays several pages of information concerning
Calling from your personal directory
n Programmable keys and icons
To make a call, activate a service or manage your calls.
Icons are associated with each of these keys:
Line icons:
Incoming call (flashing).
Call in progress
Mute key so that your
correspondent can no
longer hear you.
Intercom so that your
terminal automatically
answers a call without
having to lift the
receiver.
Call on hold.
Call on common hold.
Function icons:
Function active
Function requiring action.
Terminal or line busy.
Hang-up key
To terminate a call or
programming.
Preprogrammed function keys:
Display new page.
Divert your calls to another terminal.
three-way conference
n Alphabetic keypad
n Audio keys
Loudspeaker:
to share a conversation
to reduce
loudspeaker or
receiver volume
to increase
loudspeaker or
receiver volume
Protected by a flap, used
for call by name, message
service and programming.
You have a self-adhesive
'Memo' label to stick
inside the flap.
Automatically redial the last number dialled.
Access the various mail services.
Transfer call to another terminal.
Hands free:
to make or answer a call without lifting the receiver.
;
4
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Telephone
generated
y programming.
Light indicating messages
received.
Display
The screen displays several pages of information concerning the present call.
irectory
n Programmable keys and icons
To make a call, activate a service or manage your calls.
Icons are associated with each of these keys:
Line icons:
Incoming call (flashing).
Call in progress.
Call on hold.
Call on common hold.
Function icons:
Function active.
Function requiring action.
Terminal or line busy.
Preprogrammed function keys:
Display new page.
Divert your calls to another terminal.
Three-way conference.
n Alphabetic keypad
er:
rsation
to increase
loudspeaker or
receiver volume
Protected by a flap, used
for call by name, message
service and programming.
You have a self-adhesive
'Memo' label to stick
inside the flap.
Automatically redial the last number dialled.
Access the various mail services.
Transfer call to another terminal.
e
ut lifting the receiver.
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1
Getting started
APRGR010-010
Other
1.1
Identify the terminal you are on
APRGR010-020
Press this key twice.
APRGR010-030
1.2
Making and receiving a call
• To make a call:
OR
lift the
receiver
hands free
for an
outside line
dial the number for
your call
• To answer:
6
OR
lift the
receiver
1.3
hands free
Initializing your voice mailbox
light flashes
enter your personal code then
record your name according to voice
guide instructions
Your personal code is used to access your voice mailbox
and to lock your telephone.
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1
1.4
Getting started
APRGR010-040
Consulting your voice mailbox
APRGR010-050
display of sender’s identity and
message broadcasting
personal code
OR
select message
1.5
replay message
Adjusting your telephone settings: ringer and
brightness
OR
7
ringer
for the ringer, press
repeatedly on
brightness
OR
choose
ringer
choose
volume
apply
for brightness, press
repeatedly on
choose
brightness
apply
7
Get
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1
APRGR010-060
1.6
Programming direct call keys
APRGR010-070
0_. . . . . . .
press
programmed key
present value of
selected key
enter the
number
apply
1.7
Installing the programmable key label
A printed label is supplied with the terminal. This should be installed beneath the
programmable keys.
8
1.
2.
3.
4.
8
Insert a flat “ blade ” into the slot (1 slot per key block).
Raise the cover.
Slide the printed label into position.
Replace the cover.
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2
Using your telephone
APRGR020-010
Other
2.1
Making a call
APRGR020-020
OR
lift the receiver
APRGR020-030
OR
OR
hands free
programmed line
key
dial the
number for
your call
For an outside line, dial '0' before the number.
For the operator, dial '11'.
2.2
9
Receiving a call
OR
lift the receiver
2.3
hands free
Using call by name
display the correspondent’s
identity
enter the first
letters of the
name
9
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2
APRGR020-040
2.4
Calling from your personal directory
APRGR020-050
directory
APRGR020-060
directory number
required (0 to 9)
To program your personal directory, refer to the
paragraph 'Programming your personal directory'.
2.5
Redialling*
OR
OR
10
select the
'Redial'
function
2.6
select the No. in the last ten
issued
call required number
Requesting automatic callback if internal number is
busy
internal number busy
OR
“Automatic callback if
terminal busy” programmed key
or function code
10
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3
During a conversation
APRGR030-005
During a conversation, different operations like calling a second person or
transferring a call to another number can be done.
APRGR030-010
3.1
APRGR030-020
During a conversation you sometimes have to send DTMF signals, such as with a
voice server, an automated attendant or a remotely consulted answering machine.
The function is automatically cancelled when you hang up.
Other
Sending DTMF signals
during a conversation
OR
APRGR030-030
“DTMF End to End”
programmed key or function
code
3.2
same key to
cancel
Calling a second person during a conversation
During a conversation, to call a second person.
11
dial number
required
3.3
the first call is on
hold
OR
OR
enter the
first letters
of the name
line key
Receiving a second call
During a conversation, another person is trying to call you.
the first call is on hold
Smith John
caller's name or number
flashing for 3 seconds
press line key with icon
flashing
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3
APRGR030-040
3.4
Switching between two calls (Broker call)
During a conversation, a second call is on hold.
To accept the second call:
APRGR030-050
the first call is on hold
APRGR030-060
press line key with
icon flashing
APRGR030-070
3.5
Transferring a call
During a conversation, to transfer the call to another number.
12
number to
be called
3.6
transfer
Three-way conference
During a conversation, a second call is on hold.
three-way
conference
3.7
cancel conference and return to first
correspondant
hang up on all
correspondents
Store a number*
To store the displayed number in the personal directory while a communication
is in progress:
select a record in the
directory
12
enter the name of
your correspondent
apply
(twice)
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4
Programming your telephone
APRGR040-010
Other
4.1
Programming your personal directory
APRGR040-020
Name :
directory number
(0 to 9)
present value
displayed
enter correspondent’s
number
erase
present
value
enter new label
erase
present
value
internal or
outside number
to be entered
13
4.2
Customising your voice greeting
You can replace the greeting message by a personal message.
Recording ...
voice message
service
recording
Are you sure
?
end of recording
OR
apply
to return to the default
message
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4
APRGR040-030
Personal assistant: reaching you with one number
only
4.3
APRGR040-040
personal assistant select type of
diversion
dial an
outside line
number
14
4.4
dial number of
your DDS or
DECT
dial number of a
colleague or your
secretary
activate/
deactivate
transfer to
operator
Modifying your personal code
Your personal code is used to access your voice mailbox and to lock your
telephone. As long as your voice mailbox has not been initialized, personal code
is 0000.
options
new code
(4 digits)
14
apply
personal
code
old code
(4 digits)
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5
APRGR050-005
Keep in touch
Other
If you do nothing, Belgacom Forum 700 diverts calls to your voice mailbox.
5.1
Diverting your calls to your voice message service
5.2
When you return, consult recorded messages
APRGR050-010
APRGR050-020
The light indicates that messages have been received.
display number of new and old
messages
personal code
15
message
broadcasting
OR
replay message
OR
OR
call sender of
message
erase message
OR
select message
OR
copy message
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5
APRGR050-030
5.3
Divert your calls to another number
APRGR050-040
divert
APRGR050-050
5.4
number to be
called
When you return, cancel all diversions
OR
5.5
programme another
type of diversion
Activate/disable the personal assistant
16
personal assistant display
status
personal assistant
OR
to activate
personal assistant
16
to deactivate
personal assistant
apply
3eh21002.fm Page 17 Mardi, 8. octobre 2002 10:30 10
6
Sharing
APRGR060-010
Other
6.1
Call pick-up
APRGR060-020
OR
'Terminal call pick-up'
programmed key or
function code
APRGR060-030
6.2
number of
telephone ringing
Answering a general bell
If the operator is absent, to answer incoming calls to the operator.
General bell is
ringing
'General bell'
programmed key
17
6.3
Manager/secretary filtering
incoming calls are filtered by a
chosen person (secretary, etc.)
“Filter”
programmed key
same key to
cancel
17
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6
APRGR060-040
6.4
Send a voice message copy
display number of new and old
messages
OR
personal code
select message to copy
copy message
OR
number to
be called
correspondent’s
name
apply
18
OR
OR
add a
correspondent
18
record a
comment
send message
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Declaration of compliance
APRGR070-010
howtoc
We,
Alcatel Business Systems,
hereby declare that we assume
Digital terminal IDS 260 (Alcatel Reflexes 4020)
product to be compliant with the essential requirements of Directive 1999/5/CE
of the European Parliament and Council.
Any unauthorised modification to the product shall render this declaration of
compliance null and void. A copy of the original of this declaration of compliance
can be obtained by post from:
3
ALCATEL BUSINESS SYSTEMS
Technical Services - Approvals Manager
1, route du Dr. Albert Schweitzer
F 67408 Illkirch - France
3EH 21029 UCAB Ed.01
19