R A D I O N I C S D9112 Control/Communicator Installation and Troubleshooting Quick Reference Introduction This reference contains the very basic information a trained installer needs to install and troubleshoot a D9112 system. See the D9112 Operation and Installation Manual (74-06144-000) for a complete description of the D9112 and detailed installation instructions. Installing Optional Modules? Do not use the instructions packaged with the D128 Phone Line Switcher, D8125 POPEX Module, D8128A OctoPOPIT Module, D8129 OctoRelay Module, or D811 Arm Status Relay Module. The D9112 Operation and Installation Manual (74-06144-000) contains instructions for installing these modules. Basic Troubleshooting ........................................ Command 5 7 Toggles Default Idle Text .......... Command 5 9 Shows Firmware Revision ........ Service Walk Test Shows Extra Points ............ Problems with Points ....................................... 2 2 2 2 4 System Wiring Diagram, Issue A ........................ 6 Troubleshooting Continued ................................ 8 Problems with Points (Continued from page 5) .................................. 8 Problems with Command Centers ................... 8 Problems Programming the Panel ................... 9 Phone Line Trouble........................................ 10 Communications Failure ................................ 10 Quick Reference Terminal Description ............ 12 74-06666-000-B 12/93 D9112 Installation and Troubleshooting Quick Reference Page 1 © 1993 Radionics Basic Troubleshooting Command 5 7 Toggles Default Idle Text Command 5 7 allows technicians who might not be familiar with the custom idle text to confirm whether an area is armed, ready to arm, or not ready to arm. The default idle text displays are: AREA # IS ON AREA # IS OFF Follow the procedure below to toggle between custom and default idle text. 1. Ensure the command center is at idle text. 2. Press COMMAND 5 7. 3. The display will change to default idle text for 5 seconds and then revert to its original idle text. Command 5 9 Shows Firmware Revision Command 5 9 displays the revision of firmware currently installed in the panel. 1. Ensure the command center is at idle text. 2. Press COMMAND 5 9. 3. The current revision of firmware displays ( 9112 REV # # - # # ) for 5 seconds and returns to idle text. Service Walk Test Shows Extra Points The Service Walk Test differs from the standard Walk Test in that POPITs whose switches are set for a point number not programmed in the panel appear in the test. Service Walk Test only available at command centers with panel wide scope: See Command Center in the D9112 Control/Communicator Program Entry Guide (74-06145-000) for a description of command center scope. Warning, fire and other 24-hour points do not transmit reports during Service Walk Test! The steps below outline a simple Service Walk Test procedure. The flow chart on the next page shows all the Service Walk Test options. 1. Choose a command center with panel wide scope to conduct the test. Be certain the display shows the idle disarmed text. 2. Press 9 9 ENT to display the first item in the Service Menu. 3. Press NEXT to step through the menu items until SERVICE WALK? appears in the display. 4. Press ENT. 5. ENTER PASSCODE appears in the display if you programmed Service Walk Test access to be restricted by authority level. Enter a passcode assigned an authority level with access to the Service Walk Test function. Press ENT. 6. The display shows ### PTS TO TEST . Test the first detection device. 7. As you fault the detection devices, the command center emits a brief tone, briefly displays the point text for the point tested, and returns to the points to test display. 74-06666-000-B 12/93 D9112 Installation and Troubleshooting Quick Reference Page 2 © 1993 Radionics Extra Points display default text: If you incorrectly set the switches on a POPIT to a point number that is not in your program for the panel, the default text for that point number (POINT ###) displays when you fault the point. The D9112 Program Record Sheet shows the default text for all points. Faulting the point a second time produces the tone and displays thepoint text, but does not reduce the PTS TO TEST count. 8. During the Service Walk Test you may want to see the points that remain untested. When point text is displayed, press ESC. The display shows ## PTS TO TEST. Press the ESC key. VIEW UNTESTED ? is displayed. Press ENT. ## PTS UNTESTED is displayed. Press NEXT to see a list of the points that have not yet been tested. Move through this list by pressing the NEXT key. To resume the Fire Test, press ESC. ## PTS UNTESTED is displayed. Press ESC. ## PTS TO TEST is displayed. Resume testing points. To end the Service Walk Test, press ESC twice . 9. After testing the last point, 0 PTS TO TEST displays. Press ESC. The display momentarily shows ALL PTS TESTED before returning to idle text. Automatic time-out returns the system to idle text: If there is no point or command center activity for 20 minutes, the walk test ends automatically. The command center returns to idle text. SERVICE WALK ? ENT 134 PTS TO TEST Test a device POINT TEXT (Text displays 60 seconds) 133 PTS TO TEST Test a device POINT TEXT ESC (Text displays 60 seconds) 132 PTS TO TEST Test a device POINT TEXT 1 PTS TO TEST Test a device 0 PTS TO TEST ESC IDLE TEXT VIEW UNTESTED ? ENT ESC # PTS UNTESTED ESC NEXT POINT TEXT 74-06666-000-B 12/93 D9112 Installation and Troubleshooting Quick Reference Page 3 © 1993 Radionics Problems with Points If you incorrectly set the switches on a POPIT you may create both a missing and extra point. When you find a missing point, perform a Service Walk Test to search for extra points. See the Security System Owner’s Manual (71-06633-000) for test instructions. Symptom Point appears as missing at command centers and in reports to the receiver. Diagnosis POPIT is not connected or incorrectly connected to the data expansion loop. Remedy Verify the a POPIT module programmed for the missing point number is connected to the data expansion loop of the correct ZONEX module. Points 9 to 71 connect to ZONEX module 1. Points 73 to 135 connect to ZONEX module 2. Meter each POPIT to verify the polarity of the data expansion loop. Voltage should be 9 to 13 VDC at each POPIT. Sensor loop switch (1 to 8) is turned off on OctoPOPIT. If the sensor loop switch on an OctoPOPIT is turned off for a programmed point, the point reports as missing. Switch 12 ON for more Connect only one OctoPOPIT with switch 12 than one OctoPOPIT ON to ZONEX 1 or ZONEX 2. connected to ZONEX If ZONEX 1 or ZONEX 2 is connected to a 1 or ZONEX 2. D8125, turn switch 12 OFF for all OctoPOPITs Switch 12 ON for connected to that terminal. OctoPOPIT connected to same ZONEX as a D8125. POPIT is not Verify that the switches on the POPIT are set programmed correctly. for the missing POPIT number. Switches set incorrectly can cause both missing and extra POPITs. Performing a Service Walk Test to search for extra points may help diagnose the problem. Points intermittently appear as missing. Points are erratic. 74-06666-000-B 12/93 Problem with data expansion loop. See Problems with Data Expansion Loop. Debounce Count parameter set at 1. If an off-board point is in transition between normal and faulted conditions as the panel scans it, it appears as missing. Radionics recommends that the Debounce Count be left at the default of 2. Decreasing the Debounce Count to 1 may cause points to appear as missing. Increasing the Debounce may cause missed alarms. D9112 Installation and Troubleshooting Quick Reference Page 4 © 1993 Radionics Problems with Points (Continued) Symptom One or more points remain in trouble or alarm with all devices connected to the sensor loops normal. Faulted points do not generate alarms or troubles as programmed. Panel transmitts PT BUS TROUBLE reports. Erroneous alarm and/or trouble reports may follow PT BUS TROUBLE report. Erroneous alarm and/or trouble events for off-board points appear at command centers. Diagnosis The sensor loop is open, shorted, or grounded. Opens,shorts, or grounds cause troubles or alarms depending on point programming. Remedy Remove the sensor loop from the D9112 or POPIT and meter it for continuity. There should be no more than 100• resistance, plus the value of the end of line resistor on the wires. If you meter less resistance than the value of the end of line resistor, check the wiring for shorts. With the wires for the loop removed, meter them for continuity to ground. A ground before the end of line resistor on an on-board point's sensor loop is interpreted as a short. A ground on a sensor loop for a POPIT point is interpreted as an open. Command 47 pressed at the time the alarm or trouble was generated. The D9112 ignores input from all points in the same area programmed for sensor reset during sensor reset (Command 47). Two points are programmed with the same address. Points programmed with the same address do not function correctly. Check to be certain that you have not duplicated point addresses. Short on D8125 POPEX module’s Data Expansion Loop or short on D9112’s ZONEX data terminals (25 & 26, or 27 & 28). A short on either the Data Expansion Loop or the ZONEX data terminals generates a PT BUS TROUBLE report. While the short remains, the panel responds as though the sensor loop for each point connected to the POPEX module was shorted. Check wiring for shorts. A POPIT has its switches set incorrectly and it’s sensor loop is shorted. Check to be certain all POPIT switches are set correctly. An OctoPOPIT assigned to points 65 to 71, or 129 to 135 has switch 8 turned on. Sensor loop is shorted Check to be certain that switch 8 is turned of for any OctoPOPIT assigned to points 65 to 71 or 129 to 135. The D9112 reserves points 72 and 136 for monitoring the ZONEX Point Bus (Data NCI #215 Expansion Loop). Problems with Points continue on page 8 74-06666-000-B 12/93 D9112 Installation and Troubleshooting Quick Reference Page 5 © 1993 Radionics System Wiring Diagram, Issue A D122 DUAL BATTERY HARNESS AS REQUIRED + - D126 BATTERY 12V 7Ah 16 VAC 40 VA 60 HZ TRANSFORMER + D126 BATTERY 12V 7Ah D1640 P LEDs Off When Normal S D8132 BATTERY CHARGER D126 BATTERY 12V 7Ah D8004 TRANSFORMER ENCLOSURE YEL Charging Status RED Low Battery Reference Ma Reference Do D192A D126 BATTERY 12V 7Ah 1 2 3 4 5 6 7 8 9 10 P AUX PWR ALARM TRIG COM SUPV IN ALARM CKT P S + - P LINE SNIFFER SELECT Loop Start Ground Start S LISTED AUDIBLE SIGNALING DEVICES RATED AT 10.2 TO 13.8 VDC (DO NOT USE VIBRATING TYPE HORNS) TELCO CORD J3 D128 or D928* P P S MODEL No. D161 GROUND START Requires Relay #D136 In J5 RED PHONE LED ON WHEN COMMUNICATING OFF WHEN IDLE 11 12 13 14 S P S TO RJ31X FOR PRIMARY PHONE LINE ECL DEVICE 15-03130-001 TO RJ31X FOR SECONDARY PHONE LINE 1 10 3 4 2 or 5 LOOP B D125 *The D9112 is compatible with either the D128 or the D928 Dual Phone Line Switcher. The D128 is compatible with firmware revision 2.91 or lower, and with control panel board hardware revision 04-05958-003 or lower. The D928 is compatible with firmware revision 2.94 or higher and with control panel board hardware revision 04-05958-004 or higher. 74-06666-000-B 12/93 P = POWER LIMITED P S S = SUPERVISED D9112 Installation and Troubleshooting Quick Reference Page 6 - + - + P S 6 7 5 1 2 3 D129 4 1 0 11 1 L O O P A © 1993 Radionics PARALLEL PRINTER D9131 PARALLEL PRINTER INTERFACE ARMING STATION D1255 UP TO EIGHT SUPERVISED 17-05823-000 UP TO 63 D8126 U/T OR D8127 U/T POPITS D9112 Operation Monitor Pulses When Normal Flickers When Ringing Solid When Held In Reset Digital Alarm Communicator Transmitter P P GRN P anual #74-06144-000 figure #19 For Wiring Diagram ocument #73-06143-000 for Compatible Smoke Detectors Reset Pin Disable All Except Battery Charging And Local Programming P D8125 POPEX 1 P + CONNECT UP TO EIGHT OCTORELAYS S P S P DATA AUX GND 28 27 26 25 24 23 GND AUX OUT IN 32 31 30 29 S P S OR D811 ARM STATUS RELAY D8129 OCTORELAY P P UP TO 63 D8126 U/T OR D8127 U/T POPITS PROG CONN EXP PORT 4 15 16 17 18 19 20 21 22 IN OUT AUX GND D8125 POPEX 2 D105 FL EOL DEVICE 8 9 TYPICAL INITIATING DEVICES ARE DOOR CONTACTS NO/NC, FLOOR MATS, MOTION SENSORS, GLASS BREAK DETECTORS, ETC. DATA AUX GND (FOR TYPICAL BURGLAR ALARM APPLICATIONS) D105 FL EOL DEVICE + CONNECT UP TO EIGHT OCTORELAYS D8128A OCTORELAY OR D811 ARM STATUS RELAY SUITABLE FOR VALVE TAMPER AND OTHER TYPES OF EXTINGUISHING SYSTEM SUPERVISION. 9 12 13 D129 PROVIDES OPTIONAL WATERFLOW ALARM RETARD FEATURE. NOT SUITABLE FOR 2-WIRE SMOKE DETECTORS. NOTE: USE ZERO RETARD EXCEPT FOR WATERFLOW. 74-06666-000-B 12/93 D9112 Installation and Troubleshooting Quick Reference Page 7 © 1993 Radionics Troubleshooting Continued Problems with Points (Continued from page 5) Symptom All off-board points are MISSING. Diagnosis Short on Aux Power, terminal 3 or ZONEX power, terminal 24. Remedy Terminals 3 and 24 share a common circuit breaker. Check wiring and devices connected to these terminals for shorts or grounds. If only one POPEX Check POPEX module for correct connections module is connected to the D9112 and the Data Expansion Loop. to the D9112, POPEX module may be incorrectly connected to the D9112 or Data Expansion Loop may be disconnected from POPEX module. Symptom Diagnosis Command centers A supervised address show erratic behavior. has been entered in more than one For example, the pip command center. that confirms you pressed a key "echoes" or the back lighting flashes off and on. One or more of the keys is stuck under the faceplate Remedy Entering a supervised address in more than one command center causes erratic behavior. Use a supervised address in one command center only. Press each of the keys on the command center to be certain none of them is stuck. Data connections Check to be sure that the yellow and green (yellow and green data wires are correctly connected at all wires) on one or more command centers. command centers are reversed, or only one wire is connected. NO AUTHORITY displays at command center when you enter your passcode to perform a function. Check the User Interface section of the program to be sure the function is enabled for Authority Level assigned to the passcode in the Passcode Work sheet section of the program. Check the Passcode Worksheet section of the program to be certain the passcode is assigned to the area where you are attempting to perform the function. Check the Passcode Worksheet section of the program to see if the passcode is restricted by a user window. Check the Area Parameters section of the program to be certain the area you are attempting to perform the function in is turned on. 74-06666-000-B 12/93 D9112 Installation and Troubleshooting Quick Reference Page 8 © 1993 Radionics Problems Programming the Panel Before attempting to program the D9112, you should be familiar with the basic operation of the D5200 programmer. See the D5200 Operation Manual (74-06176-000). If you still experience problems, check for the symptoms below. Symptom The programmer displays PLUG IN 9112 when you press SEND or RECV. Diagnosis The programmer is not correctly connected to the D9112. Remedy 1. Verify that the data/power cord is plugged into the COMMUNICATOR port on the D5200. 2. Verify that the data/power cord is plugged securely into the D5200 programmer. 3. Check each conductor in the data/power cord for continuity. After plugging in the programmer, the panel transmits SDI trouble reports for supervised SDI devices (command centers, printer interface modules, etc.). All SDI devices stop operating. 74-06666-000-B 12/93 AC induction through the on-board point sensor loops, the DATA BUS, or the ZONEX BUS. 1. Verify a proper earth ground at terminal 10. You haven’t entered the D9112 handler within 30 seconds of plugging in the programmer. Enter the D9112 handler within 30 seconds of plugging in the programmer. 2 Disconnect on-board point sensor loops, the DATA BUS (terminals 30, 31), and the ZONEX BUS (terminals 25, 26,27,28). Once the SDI reports are generated, entering the handler or disconnecting the programmer returns the SDI devices to normal operation. D9112 Installation and Troubleshooting Quick Reference Page 9 © 1993 Radionics Phone Line Trouble Phone line problems can result in the D9112 going into Communications Failure. Symptom SERVC PH LINE #1 (or 2 if two lines are used) appears in command center display. Diagnosis D9112's phone line monitor detects a phone line as faulted. Remedy 1. Verify that the telephone cord is correctly connected to the RJ31X and the D9112. 2. Verify the Ground Start Jumper is in the correct position. 3. If using a ground start phone line, verify D136 relay is in socket K6/J5. 4. Verify that the RJ31X jack is wired correctly. The incoming phone line must be wired to terminals 4 and 5. The in house phone system must be wired to terminals 1 and 8. 5. Verify that all telephones are on-hook. Leaving a telephone on hold after the other party hangs up creates an off-hook condition. Verify that no phones are on hold. If completing the steps above does not restore the phone line, meter the phone lines. You should meter at least 7.5 VDC when the line is idle (on-hook). You should meter at least 13 mA of current when the line is active (off-hook). If your readings are below the minimum values, contact your telephone company repair service. Communications Failure Follow the Phone Line Trouble procedure to verify that there is no problem with the phone lines at the D9112 installation. If the phone lines are good, monitor the lines (preferably at the receiver) for the symptoms listed below. Symptom The receiver answers the call and provides an initial “handshake” acknowledgment, but does not acknowledge the D9112's report transmission with a “kiss-off” acknowledgment . Diagnosis The receiver is not compatible with the D9112's transmission format. Verify that the receiver is compatible with the format the D9112 is using (either BFSK or Modem II). See Phone in the D9112 Program Entry Guide (74-06145-000). Modem II requires D6500 MPU and Line Card EPROM revision 6.00 or higher. Noisy phone lines are interfering with report transmission. 74-06666-000-B 12/93 Remedy Try making a voice call to the receiver on the line to verify the noisy condition. It may be necessary to have the phone company check the lines. D9112 Installation and Troubleshooting Quick Reference Page 10 © 1993 Radionics Communications Failure (Continued) Symptom The line rings but the D6500 receiver does not pick up. Diagnosis Line is not ringing at the receiver. 1. Verify that the lines are correctly connected to the receiver. 2. Verify that correct prefixes and phone numbers for the receiver have been programmed into the D9112. RING indicator on line card does not light. Can not hear ring with headset at receiver location. The line rings but the receiver does not pick up. Remedy If completing the steps above does not correct the problem, contact your telephone company repair service. Line card in receiver may be faulty. Review receiver manuals for trouble shooting procedures. Calls are not reaching the receiver. 1. Verify that correct prefixes and phone numbers for the receiver have been programmed into the D9112. RING indicator on line card lights. Can hear ring with test set at receiver location. The D9112 reaches a busy signal for all ten attempts to reach the receiver. The receiver answers the call and provides an acknowledgment tone, but the communicator does not transmit reports. 74-06666-000-B 12/93 2. Verify that the phone lines are not shorted between the phone company's equipment and the receiver by placing a call to the number for the receiver. If you hear the line ring, but the ring detector doesn't light, or if you hear a busy signal and the green on line (OL) indicator is not lit, call the phone company for service. The receiver's call load is too great. Additional line cards and phone lines may be needed for the receiver. The receiver is not producing the correct acknowledgement tone. Verify that the receiver is producing a 1400 Hz, 2300 Hz, or Modem II acknowledgment tone. The D136 relay in J10 for ground start phone systems is inserted incorrectly. Insert the D136 relay in socket J10 correctly. See the Relays section of this manual for instructions. D9112 Installation and Troubleshooting Quick Reference Page 11 © 1993 Radionics Quick Reference Terminal Description Terminal 1, 2 Name CLASS 2 Description Connect 16.5 VAC, 40 VA transformer for primary power supply. TRANSFORMER 3 +AUX POWER 4 BATTERY NEGATIVE ONLY 5 (+) BATTERY POSITIVE ONLY 6 (+) + STEADY OR PULSED + ALTERNATE 7(+) + SWITCHED 8 (+) AUX POWER 9 COMMON 10 11, 13, 14, 16, 17, 19, 20, 22 12, 15, 18, 21 23 (-) 24 (+) EARTH GROUND ON-BOARD POINTS (inputs) ON-BOARD POINTS (common) ZONEX COMMON ZONEXPOWER+ 25 26 ZONEX IN 2 ZONEX OUT 2 27 28 29 (-) 30 31 ZONEX IN 1 ZONEX OUT 1 32 (+) POWER + COMMON DATA BUS B DATA BUS A Supplies up to 1.4A at 10.0 VDC to powered devices. Use terminal 9 for common. Shares circuit breaker with terminal 24 and the Expansion Port (J4). Connect 12V, 7Ah rechargeable lead acid type battery’s negative terminal (-) to terminal 4. Connect 12V, 7Ah rechargeable lead acid type battery’s positive terminal (+). Supplies up to 2 A at 10.0 VDC to 13.9 VDC for steady or pulsed alarm output. Use terminal 9 for common. Programmed as Relay A. Shares circuit breaker with terminals 7 and 8. Supplies up to 2 A at 10.0 VDC to 13.9 VDC for steady or pulsed alarm output. Use terminal 9 for common. Programmed as Relay B. Shares circuit breaker with terminals 6 and 8. D136 Plug-in Relay required: Install a D136 in socket K3 for output at terminal 7. Supplies up to 1.4 Amps at 10.0 VDC to 13.9 VDC . Use terminal 9 for common. Programmed as Relay C Continuous output interruptedby CMD 47 or alarm verification. Shares circuit breaker with terminals 6 and 7. D136 Plug-in Relay required: Install a D136 in Socket K1 for output at terminal 8. Terminal 9 is common for Auxilliary Power, Alternate Alarm Power, and Switched Aux Power (terminals 3, 6, 7 and 8). Connect to earth ground. A cold water pipe or grounding rod is preferred. Do not connect to telephone or electrical ground. Connect normally open and/or normally closed detection devices to loop wiring. 1 k Ω resistor required at end of loop. Loop returns for on-board points. Use terminals 23 and 24 to power ZONEX modules such as the D8125 POPEX module, the D8128A OctoPOPIT, and the D8129 OctoRelay. Shares circuit breaker with terminal 3 and the Expansion Port (J4). Connect ZONEX modules for points 73 to 135 and relays 65 to 128 to these terminals. Connect ZONEX modules for points 9 to 71 and relays 1 to 64 to these terminals. Common terminal for SDI devices Terminals 30 and 31 are a two wire bus that drives the command centers, printer interface, and other SDI devices. Power for command centers, printer interface and other SDI devices. This separate protected power output for SDI devices is not affected by shorts on any other terminal. © 1992 Radionics, Inc., Salinas, CA, U.S.A. All rights reserved. ™ The Radionics logo is a registered trademark of Radionics, Inc., Salinas, CA. Radionics, Inc., 1800 Abbott Street Salinas, CA, 93901, U.S.A.