E-SERIES HOT TUBS
We sincerely hope your spa life is a pleasant experience. If problems should
arise, contact your authorized Marquis Spas® dealer. Or contact Marquis Corp.
at any of the following:
Email: service@marquiscorp.com
Web: www.marquisspas.com
Marquis Corp.
596 Hoffman Road
Independence, OR 97351, USA
This manual is provided to enhance your enjoyment of your spa and to prevent
non-warranty situations. It is your sole responsibility to read, understand and
comply with the instructions in the owner’s manual. Please save your original
sales receipt for reference in case of a future warranty claim. Failure to use,
maintain or install the spa in compliance with this owner’s manual could result in
loss of warranty coverage.
PRODUCT REFERENCE
SERIAL NUMBER LOCATION
You will find the serial number in the equipment area.
PLEASE FILL OUT AND KEEP FOR FUTURE REFERENCE
Name of Purchaser________________________________________________
Date of Purchase _________________________________________________
Address ________________________________________________________
City _____________________Country/Province_________________________
Own er’s
Manua l
OWNER’S MANUAL INDEX
IMPORTANT SAFETY INSTRUCTIONS
All Spa Models ........................................................................................ 2
Personal Safety...................................................................................... 2
INSTALLATION INSTRUCTIONS
Location.................................................................................................. 3
Filter Cartridges...................................................................................... 3
Electrical Requirements.......................................................................... 4
STARTING YOUR SPA ............................................................................... 4-5
SPA CONTROL OPERATION
All Models…………….............................................................................. 5-6
Audio System........................................................................................... 7
EQUIPMENT DIAGRAMS
All Models…………………….............................................................
9
SPA MODELS
750…………………………………………………………………………….. 10
660…....................................................................................................... 10
545........................................................................................................... 11
530……………………………………………………………………………... 11
524……………………………………………………………………………... 12
435........................................................................................................... 12
425…………………………………………………………………………….. 13
322………................................................................................................ 14
Postal Code _____________________________________________________
TROUBLESHOOTING................................................................................. 15
LCD Diagnostic Messages ......................................................................15
Maintenance Reminders.......................................................................... 15
Spa Model/Colour _________________________________________________
MAINTENANCE........................................................................................... 15-16
Spa Serial No.____________________________________________________
WATER CARE
Water Care Troubleshooting.................................................................... 17
Pack Serial No.___________________________________________________
Dealer’s Name ___________________________________________________
E-SERIES HOT TUBS WARRANTY......................................................... 18
AUDIO SYSTEM LIMITED WARRANTY..................................................... 19
Dealer’s Address _________________________________________________
City _____________________Country/Province_________________________
Postal Code _____________________________________________________
Telephone _______________________________________________________
Every effort has been made to ensure the accuracy of this manual. However,
Marquis Spas® reserves the right to improve its product without notice. This
could create a minor variation between this manual and the actual product you
receive. We apologize for any inconvenience this may cause.
WARNUNG: Bevor Erhaltenzugriff auf Terminale, müssen alle
Versorgungskreisläufe abgeschaltet werden.
WARNING: Before obtaining access to terminals, all supply circuits must be
disconnected.
SEPARATE WASTE COLLECTION
This symbol indicates the need for separate waste
collection of electronic and electrical equipment.
Please do your part in protecting the environment and
human health by reusing and recycling used electronic
equipment whenever possible. Please do not dispose
of such equipment as unsorted municipal waste. This
product was put on the market after August 13, 2005.
Marquis Spas® is fully compliant with the European Union Council Directive
2002/95/EC (restriction of Hazardous Substances – RoHS).
Additionally, products are marked according to Annex IV of Council Directive
2002/96/EC (Waste Electrical and Electronic Equipment – WEEE) which
addresses the handling of products at the end of their useful life.
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SAFETY INSTRUCTIONS
The following instructions contain important safety information. We strongly
encourage you to read and apply them.
IMPORTANT SAFETY INSTRUCTIONS
WHEN INSTALLING AND USING THIS ELECTRICAL EQUIPMENT, BASIC
SAFETY PRECAUTIONS SHOULD ALWAYS BE FOLLOWED, INCLUDING THE
FOLLOWING:
1. READ AND FOLLOW ALL INSTRUCTIONS.
2. WARNING: To reduce the risk of injury, do not permit children to use this
product unless closely supervised at all times.
3. DANGER: RISK OF CHILD DROWNING. Extreme caution must be
exercised to prevent unauthorized access by children. To avoid accidents,
ensure that children cannot use the spa or hot tub unless they are
supervised at all times.
4. WARNING: Disconnect all supply circuits before obtaining access to the
terminal.
5. A ground/earth terminal is provided on the terminal block located on the
outside of the control box. To reduce the risk of electric shock, connect this
terminal to the grounding/earth terminal of your electrical service or supply
panel with a continuous green/yellow, insulated copper wire. The wire must
be equivalent in size to the circuit conductors supplying the equipment. In
addition, a bonding terminal (pressure wire connector) is provided on the
outside of the control box for bonding to local ground/earth points. To
reduce the risk of electric shock, this connector should be bonded with a
No. 8 AWG (8.42mm2) solid copper wire to any metal ladders, water pipes,
or other metal within five feet (1.5m) of the spa to comply with local
requirements.
6. Your spa uses ground fault circuit interrupters (GFCIs) or residual current
devices (RCDs) in the electrical sub-panel. Before each use of the spa and
with the unit operating, press the Test button on each breaker. The switch
should click over to the “Trip” position. Wait thirty seconds and reset each
RCD breaker by switching it completely off and then completely on. The
switch should then stay on. If either of the interrupters does not perform in
this manner, it is an indication of an electrical malfunction and the possibility
of an electric shock. Disconnect the power until the fault has been identified
and corrected.
7. Install the spa so proper drainage is provided for the compartment
containing the electrical components.
8. DANGER: RISK OF ELECTRIC SHOCK. Do not permit any appliance,
such as a light, radio, telephone, or television within 1.5m of the spa or hot
tub.
9. WARNING: TO REDUCE THE RISK OF INJURY.
• The water in the spa should never exceed 40° C. Water temperatures
between 38° C and 40° C are considered safe for a healthy adult. Lower
water temperatures are recommended for extended use (exceeding 10
minutes) and for young children.
• Since excessive water temperatures have a high potential for causing
fetal damage during the early months of pregnancy, pregnant or possibly
pregnant women should limit spa water temperatures to 38° C.
• Before entering a spa, the user should measure the water temperature
with an accurate thermometer since the tolerance of temperatureregulating devices may vary as much as +/- -3° C.
• The use of drugs, alcohol, or medication before or during spa use may
lead to unconsciousness with the possibility of drowning.
• Persons suffering from obesity or with a medical history of heart disease,
low or high blood pressure, circulatory system problems or diabetes
should consult a physician before using the spa.
• Persons using medications should consult a physician before using a spa
since some medication may induce drowsiness while other medication
may affect heart rate, blood pressure, and circulation.
10. DANGER: TO REDUCE THE RISK OF INJURY TO PERSONS. Do not
remove the suction fittings.
11. DANGER: RISK OF INJURY. Never operate a spa if the suction fitting(s)
are broken or missing. Never replace a suction fitting with one rated less
than the flow rate marked on the original suction fitting. The suction fittings
in the spa are sized to match the specific water flow created by the pump.
Should the need arise to replace the suction fittings or the pump, be sure
that the flow rates are compatible.
12. DANGER: Children are especially sensitive to hot water. At no time should
children have unsupervised access to the spa. Children must not be
allowed to climb onto the spa cover. All Marquis Spas are equipped with a
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locking safety cover. Always lock the child resistant locks after using the
spa for your children’s safety.
13. CAUTION: To reduce the number of airborne bacteria in an enclosed spa
area, proper ventilation must be provided.
14. WARNING: The design and construction of this spa are in accordance with
all applicable regulations. Modifying or adding spa components may affect
proper spa functioning, and may void the compliance markings.
15. SAVE THESE INSTRUCTIONS.
PERSONAL SAFETY
Prolonged immersion in hot water can result in HYPERTHERMIA, a dangerous
condition which occurs when the internal temperature of the body reaches a
level above normal (37°C). The symptoms of hyperthermia include dizziness,
fainting, drowsiness, lethargy, and a body temperature above 37°C. The
physical effects of hyperthermia include unawareness of impending hazard,
failure to perceive heat, failure to recognize the need to exit the spa, physical
inability to exit the spa, fetal damage in pregnant women, and unconsciousness
resulting in a danger of drowning.
WARNING: The use of alcohol, drugs, or medication can greatly increase the
risk of fatal hyperthermia in hot tubs and spas.
Persons taking medications which induce drowsiness such as tranquilizers,
antihistamines, or anticoagulants should not use the spa. Pregnant women and
persons with a medical history of heart disease, diabetes, or high blood pressure
should consult a physician before using the spa.
PERSONAL SAFETY DOS:
• Be sure your spa is connected to the power supply correctly – use a
licensed contractor.
• Disconnect the spa from the power supply before draining the spa or
servicing the electrical components.
• Test the RCD monthly.
• Test the water temperature with your hand before entering the spa to be
sure that it’s a comfortable temperature.
• Do not use the spa if water temperature is outside of set temperature.
• Remember that wet surfaces can be very slippery. Take care when
entering and exiting the spa.
• Use the safety cover when the spa is not in use, whether it is empty or full
of water.
• Keep the water clean and sanitized with correct chemical care.
• Turn on the jets when adding ANY spa water chemicals.
• After running the pump for three consecutive 15 minute periods (if so
desired), allow for a 30 minute cool-down period.
• Clean the filter cartridge(s) monthly to remove debris and mineral buildup
which may affect the performance of the hydrotherapy jets, limit the flow,
or trip the high limit thermostat which will turn off the entire spa.
PERSONAL SAFETY DON’TS:
• Don’t use the spa with the equipment compartment door removed.
• Don’t use the spa for long periods of time at water temperatures in excess
of 40°C.
• Don’t allow the jet pump(s) to operate for an extended period of time with
the cover in place. Extended pump operation will cause a slow heat
buildup due to water friction. The spa equipment controls are equipped
with a built-in safety timer that will automatically shut off the jet pump(s)
after 15 minutes of continuous operation should it have been left on
inadvertently.
• Don’t operate the spa at any time with the filter cartridge(s) removed.
• Don’t lift or drag the cover by using the tie-down straps or cover skirting;
always lift and carry by using the external handles.
• Don’t store chemicals in the spa’s equipment compartment.
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INSTALLATION INSTRUCTIONS
LOCATION
For your portable spa to function properly and safely, it must be located on a
hard, flat, level surface. Inground spas require special installation techniques
and should be planned in conjunction with your authorized Marquis Spas®
dealer. Improper installation can result in structural damage to the spa and the
voiding of your spa warranty. Items to discuss with your dealer include: local
construction codes, electrical service requirements, serviceability of equipment,
existing underground obstructions such as gas, water, and telephone lines,
safety measures such as fences and locks, and visibility of the spa installation
from the home, street, and neighbours.
• Do not shim your spa. If your pad is not level you must pour a top cap:
contact a professional.
• Allow for sufficient water drainage around the spa to help preserve the
equipment and support structure. This includes indoor installations.
• A filled spa can weigh up to 2268 Kg and the location must support the
weight of the filled spa.
• Locate the equipment compartment where it will be accessible. Your spa
MUST be installed to permit access for servicing the equipment above and/or
below any decks or floors. Access is essential and must allow adequate room
for service. To facilitate repairs, Marquis Corp. or its agent may require
access to spa equipment. It is your responsibility to provide unencumbered
access. See spa diagrams for location of power supply.
• Leave access to the circuit breakers in the sub panel.
• Be sure the spa is level and in the final position BEFORE filling with water.
Check for power cords, tools, and hoses that may be caught underneath the
spa.
• Do not apply power to the spa before it is completely filled with water.
Damage to the pumps, heater and sensors may result.
• IMPORTANT: DO NOT LET AN EMPTY SPA REMAIN EXPOSED TO
DIRECT SUNLIGHT. Spa surface temperatures can reach in excess of 82°C
if left exposed to the sun. Significant damage can occur if this is allowed to
happen, including warping and blistering of the surface and components.
Damage that occurs as a result of this exposure is not covered under the
warranty.
• CAUTION: Never try to move a spa that has not been fully drained. To do so
could result in damage to the spa and physical injury to the mover.
• Cracks in the spa surface, exterior siding or DuraBase due to improper
transport or support of the spa are not covered under the warranty.
OUTDOOR AND PATIO INSTALLATION
To install the spa outdoors, we recommend a reinforced concrete pad at least 10
cm thick. The reinforcing material should be grounded per electrical codes.
If you place the spa on the ground, even temporarily, place the spa empty of
water on concrete pavers under the entire bottom of the spa. The concrete
pavers should be at least 5 cm thick and level across the entire surface. The spa
will inevitably settle and become out of level on this surface, thus it is important
to get the spa onto a solid foundation as soon as possible.
INSTRUCTIONS FOR PREFABRICATED SPA PADS
If you are using a prefabricated spa pad for a foundation, please use the following guidelines:
1. Designate the area where the spa is to be installed. Please make sure the
ground is flat and level.
2. Using 2”x 6” weather resistant lumber and 3” outdoor deck screws, build a
frame large enough for the prefabricated spa pad to fit inside with minimum
1” clearance on all sides.
3. Install the frame in the area that has been leveled.
4. Using pea gravel, please fill the frame to the top.
5. Lay a straight piece of lumber across the frame and level any high spots in
the gravel by pushing the straight lumber across the frame. Fill in any low
areas with more gravel and re-level using the straight piece of lumber.
6. Compact the gravel to make the surface is hard and flat. You may need to
add more gravel to bring the level back up to the top of the frame. If so,
please re-level and re-compact until you have a hard, flat level surface that is
even with the top of the frame.
7. Place the prefabricated spa pad on top of the gravel. Please be careful not to
disturb the hard, flat, level surface.
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8. Please make sure no portion of the spa pad is sitting outside or on top of the
framing.
9. Place the spa on top of the pad and fill the spa with water.
DECK INSTALLATION
Be sure the deck can support the weight of your filled spa by checking the
deck’s maximum load capacity. Consult a qualified building contractor or
structural engineer. Minimum requirement is 45.36 Kgs. per 9.3 cm.
Modular spa foundations may not be used to support the spa. Use of modular
foundations without proper preparation and installation can cause your spa to
settle over time and could cause the spa to crack. Cracks caused by lack of
support are not covered by warranty.
If you are using a prefabricated spa pad for a foundation, please follow
guidelines:
1. Designate spa installation area. Make sure the ground is flat and level.
2. Using 2”x 6” weather resistant lumber and 3” outdoor deck screws, build a
frame large enough for the prefabricated spa pad to fit inside with minimum
1” clearance on all sides.
3. Install the frame in the area that has been leveled.
4. Using crushed gravel, fill the frame to the top.
5. Lay a straight piece of lumber across the frame and level any high or low
spots. Re-level using the straight piece of lumber.
6. Compact gravel to make surface hard, flat and even with the top of the
frame.
7. Place prefabricated spa pad on top of the gravel. Don’t disturb level surface.
8. Make sure no portion of the spa pad is sitting outside or on top of the
framing.
9. Place the spa on top of the pad and fill the spa with water.
INDOOR INSTALLATION
There are special requirements if you place your spa indoors. Flooring material
must provide adequate traction when wet. Proper drainage is essential to
prevent water pooling. To avoid increased humidity, you need to provide proper
ventilation to the area. The addition of a ventilation system is recommended.
SHUT-OFF VALVES
Your spa is equipped with shut-off valves (see EQUIPMENT DIAGRAM) that
shut off the water flow to the equipment system for authorized Marquis Spas®
dealer service. At times, a new spa or one that has recently been serviced may
have the shut-off valves partially closed which can restrict the water flow and hinder
jet performance. Be sure the valves are fully open.
FREEZE PROTECTION
When a freeze condition is detected (which occurs when the temperature in the
heater housing drops to 13°C), the jet pump(s) is automatically activated. In
areas with extremely cold winter conditions, your spa should be fine as long as it
is left running at normal operating temperatures. If you plan to turn the spa off,
follow the instructions in this manual (see SUSPENDED USE OR
WINTERIZING YOUR SPA).
OVERHEATING
In the case of extended hot weather, the spa water temperature may reach and
maintain 40°C to 41°C or higher. This is due to the ambient temperature and the
full insulation in the spa cabinet. You may have the option of shortening the
pump-run time. (See SPA CONTROL OPERATION for available options.)
FILTER CARTRIDGE(S)
Your portable spa features one or two Vortex filters.
Filter cartridges and filter lids are warranted to be free of defect at time of
delivery and do not qualify for labor coverage under the warranty. These parts
can be purchased or exchanged at your authorized Marquis Spas® dealer.
NOTE: It is very important that the components of these filtration systems be
installed properly in the proper part of the spa.
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1. Hold the Vortex filter cartridge and center it in the opening of the filter
housing.
2. Use the filter handle and turn the filter cartridge clockwise to screw it in
place. (Use caution not to over tighten as damage may occur to threads
and is not covered under warranty.)
3. Grasp the edge of the Vortex skimmer lid or Waterfall tray, center it over
the rings and gently snap in place. For Show spa, gently place the tray in
position resting the center point in the groove.
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has been repaired. Consult your authorized Marquis Spas® dealer for
assistance on such repair.
Electrical Diagram: 322, 435, 545, 660
SUCTION GUARDS
The suction fitting(s) in the footwell of your spa is an opening through which the
jet pump(s) draws water. Suction fittings are equipped with a safety guard.
Suction through the fittings can be strong. The safety guard(s) must remain in
place and undamaged. A fitting with a damaged guard(s) can be dangerous,
especially to small children or people with long hair. Should any part of the body
become drawn to a fitting, immediately turn the jet pump(s) off. Long hair should
be restrained. Never allow long hair to float freely in the spa. Replace any
missing or damaged suction guard(s).
NOTE: It is normal for the flow rates of the suction fittings to vary from strong to
barely noticeable.
ELECTRICAL REQUIREMENTS
It is the responsibility of the spa owner to ensure that all electrical connections
are made in accordance with all electrical codes in effect at the time of
installation including proper bushings (at least 1 mm in diameter) at the spa
control and at the appliance openings. The recommended spa operating
environment is -5°C to +45°C, at 20-80 percent of relative humidity. Fuses are
covered to be free of defect at time of installation only.
Electrical Supply:
Insert the incoming electrical service line through
one of the access holes on either side of the spa
base (remove plastic plug). Then insert the service
through the electrical access hole of the control
box (see diagrams).
A pressure wire connector is located on the exterior of the control box. If the
installation includes a common bonding grid (reinforced concrete slab,
ground/earth plate beneath the spa, or any metal water pipe connection), this
pressure wire connector should be bonded to any metal ladder, water pipe, or
other metal, within 1.5 m of the spa and in accordance with pertinent electrical
codes.
Improperly wired spas are beyond Marquis Corp. control and are not covered
under the warranty. Other items beyond Marquis Corp. control include, but are
not limited to, damage resulting from: improper connections; accidents; failure to
follow procedures and instructions defined in the Marquis Spas® printed
instructions; cleaning agents; and natural occurrences including but not limited
to rodent or insect infestation, mold, lightning and other acts of nature.
220-240V AC, 50 Hz:
Connections shall be made in accordance with the wiring diagram found on the
inside of the control box cover. Connections should be made with copper
conductors only – aluminum wiring should not be used with this system. All
conductors, circuit breakers, and/or fuses must be sized in accordance to the
input ratings shown below:
220-240 V AC, 50 Hz:
• Permanently connected
• Rated 220-240V AC – 50 Hz
• One and two pump spas are rated 16A for low amp setting (heater off
during high-speed) and 32A for high amp setting (heater on during highspeed).
Improperly wired spas can cause irreversible damage resulting in blown fuse
and melted terminal block, and to other electrical components. Also, damage
caused to components or equipment caused by high or low voltage, brown outs
or electric surges is not covered under warranty.
Electrical Service Connections at Terminal Block, Inside Spa Controller:
The spa must be supplied through a single MCB with a certified residual current
device (RCD) with a rated current trip not exceeding 30 mA. Means for spa
disconnection from supply must be incorporated in the fixed wiring.
Recommended supply conductor nominal cross sectional area is 4mm2 for 16A
rating, 6 mm2 for 32A rating.
NOTE: If the power cord on any piece of electrical equipment, such as a jet
pump or ozone generator, becomes damaged, do not use the spa until the cord
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STARTING YOUR SPA
START-UP PROCEDURE
Your spa is equipped with solid-state Comfort Controls specific to your spa
model. (See SPA CONTROL OPERATION for your specific spa model.)
To start your spa, you need a spa water test kit or test strip and an underwater
thermometer. It is important to follow each of these steps when starting your spa.
Once you have completed the following steps, refer to the instructions in your startup kit for proper start-up water maintenance, or see MARQUIS SPA CARE.
NOTE: Your spa has been filled and test-run at the factory. The first time your
spa is filled with water, some discoloration from residual test water may appear.
This will disappear when the spa is completely filled and the filtration system is
functioning.
WARNING: Spa must be completely filled with water before turning on power.
Test the water for the proper chemical balance and adjust as necessary.
Marquis SpaCare™ products are recommended. (See WATER TREATMENT.)
PROPER CHEMICAL BALANCE IS IMPORTANT for your safety and the
longevity of your spa.
In the case of relocating your spa, it is imperative to follow the instructions in the
owner’s manual. These instructions must remain with the spa. Damage caused
by relocating spa is not covered under warranty.
THERAPY PUMP(S)
Start-up procedure for all models
1.
Place spa on a hard, flat, level surface. Make sure the power supply is
off.
2.
Make sure the suction guard(s) in the footwell are in place and
undamaged.
3.
Open the equipment door. Tighten all disconnects and open all shut-off
valves.
NOTE: Keep the drain valve closed at all times except when draining the spa
(do not rely on the cap to stop the flow of water). Not doing so could
result in damage to the drain valve due to freezing water.
4.
Install filter cartridges. (See INSTALLATION INSTRUCTIONS, Filter
Cartridges.)
5.
Fill the spa with water to two-thirds of the way up the Vortex skimmer
openings.
The use of a Fill Filter is recommended, especially in areas with high
mineral content in the water.
6.
Turn the power on.
7.
Your spa is now displaying “LINK” in the LCD window on the control
panel.
8.
Press the TEMP button to start the spa and LINK will disappear.
9.
The spa is now displaying “RUN PMPS PURG AIR” in the LCD
window, press the JET 1 button to run the pump and purge the air from
the plumbing.
10. After a few minutes the system will go into standard operations.
11. The temperature factory default is 37°C; you can change the temperature by pressing the TEMP button. The maximum set point is 40°C.
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reaching above 40 km/h. If your spa is located in an area susceptible to high
winds, additional cover lock straps may be necessary to minimize cover
damage.
Open the spa cover:
1.
Unfasten all cover lock straps.
2.
Place one hand under the cover skirting, between the spa and cover,
to break the cover’s vacuum seal. Do not use cover handles to break
vacuum seal.
3.
Fold the front half of the cover over onto the back half.
NOTE: Unlock and release all cover locks before attempting to open cover.
Damage caused by attempting to open the cover while locked or by wind is not
covered under warranty. Do not walk, stand, climb, or sit on the vinyl cover or
retractable cover system. Do not use hard, sharp, or metal objects, such as a
windshield scraper, to remove ice. Such objects can cut, mar, or puncture the
cover’s vinyl surface.
Close the spa cover:
1.
Place one hand on the upper corner of the cover and gently push
forward in the direction of the spa. The cover will rotate forward to
cover half of the spa.
2. Unfold the cover by lifting the handle located on the top (front) half of
the cover. Allow the unfolded half to fall down onto the spa.
3. Secure the cover lock straps to the spa and lock them.
NOTE: When opening a cover with a cover removal mechanism, use one of the
manufacturer’s recommended methods. Do not attempt to open the cover in any
other way. Damage caused by improper opening or closing of the cover is not
covered under the warranty.
Fading, staining, torn stitching of the spa cover and broken foam cores are not
covered under the warranty for any reason. Spa covers do not qualify for labor
coverage under the warranty. These parts can be purchased or exchanged
under warranty at your authorized Marquis Spas® dealer.
ENERGY COVER
When the spa is not in use, the cover should be kept on the spa to retain the
water’s heat and to keep out dirt, leaves, etc. Your Marquis spa must be
equipped with a Marquis energy cover to receive full acrylic shell warranty.
Other covers may not provide adequate protection. Fading and staining of the
spa cover and broken foam cores are not covered under warranty for any
reason. Spa covers do not qualify for labor coverage under warranty. Purchase
or exchange parts under warranty at authorized Marquis dealer.
For your safety and convenience, the cover is equipped with adjustable straps,
safety locks, and handles. Use the exterior handles to remove and replace your
cover. Never attempt to open or remove the cover by grasping or pulling on the
cover skirting or cover lock straps as the skirting will tear.
Marquis suggests you use the safety locks to help keep out unintended users
and prevent covers from being blown off in windy conditions. The cover and
retractable cover system are not recommended for use in wind conditions
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SPA CONTROL OPERATION
All models
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Soak
Pressing the Soak button will turn off all pump operation. This is a useful feature
when soaking in the hot water with no jets running is desired. The Soak feature
will last 60 minutes and then resume normal operation. Pressing any jet button
will override the soak feature and turn on the pumps or you can simply press the
Soak button to exit the mode. Turning the LED lights on and off will not affect
the quite soak mode. The yellow LED indictor light under the LCD display will
illuminate anytime this feature is engaged.
Note: If the system is heating it will take a few moments for the Quiet Soak
feature to engage.
START-UP
1. At initial power up, the LCD display on the panel will flash “LINK”. Press any
on the buttons on the control panel to link the panel to the control box and
remove the “LINK” message from the display.
2. “RUN PMPS PURG AIR -- -- -- --” will be displayed on the panel. This is an
opportunity to run the pumps and purge any air from the system and
associated plumbing lines. This period will last 4-5 minutes or can be exited
by pressing the Temp +/- button.
3. “SET TIME” will be displayed on the panel window. To enter the time, press
the listed buttons in the following sequence. Button presses must occur
within 3-5 seconds of each other.
a. Temp +/b. Light: Press until you see “TIME” displayed in the LCD display on the
c. Temp +/- To display clock
d. Temp +/- To adjust hour (note the AM – PM indicator in the display)
e. Light: To move to minutes
f. Temp +/- To adjust minutes
g. Light: To hold and exit or wait 10 seconds for automatic exiting
Note: In the event of a power interruption/loss, the start-up sequence
will need to be repeated.
OPERATING THE SPA
Jets 1
Press Jets 1 button to turn on pump one to low speed. Pressing a second time
will turn the pump on to high speed. Pressing a third time will turn the pump off.
The high speed of pump 1 will run for 15 minutes and then switch to low speed.
Once on low speed, the pump will run for 15 minutes and then shut off. The
high and low speed operation will stop after 15 minutes of use. If the system is
in a filter cycle or calling for heat, low speed will continue to run. To restart the
pump, press the Jets 1 button.” The yellow LED indictor under the LCD display
will illuminate anytime the pump is running.
Jets 2 (Two Pump Models Only)
Press Jets 2 button to turn on pump two high speed. Pressing a second time will
turn the pump off. The high speed of pump 2 will run for 15 minutes and then
turn off. To restart the pump, press the Jets 2 button.
Adjusting temperature (factory default 38° C)
To adjust the temperature of the water, press the Temp +/ – button. The display
always shows actual water temperature. The first press of the button will display
the set temperature and begin to flash. Continue to press or hold the Temp +/ –
to reach the desired set temperature. Once the display stops blinking the new
temperature setting will be set. The factory default setting is 38° C. The
minimum temperature that can be set is 27° C and the maximum temperature
that can be set is 40° C. If a lower set temperature is desired, see User
Programming section – Dual Temperature Range.
Timer
Press the Timer button to start the timer. The display will start at E00 and begin
timing how long you have been in the spa or using a certain feature. “E” is for
elapsed and the two trailing characters track time in one minute intervals. The
display will alternate with the current water temperature every 10 seconds. The
timer will continue to run up to 60 minutes. To turn off, press the Timer button
one time. The yellow LED indictor below the LCD display will illuminate anytime
this feature is running.
Light
Press the Light button to turn the interior spa lights on and off. Pressing the
button repeatedly (within 2-3 seconds of each press) will allow for color scrolling
of the LED lights. If left on the lights will run for 60 minutes and then turn off
automatically.
panel.
USER PROGRAMMING
The following features allow for additional control and setting of the on-board
electronics. In most cases the factory default settings are adequate for normal
use and operation. To access any of the following features press Temp +/- and
then Light: then scroll through the features by continuing to press the Light
button.
You exit the programming mode at any time by continuing to press the Light
button until you arrive back at the temperature display or by simply pausing for
10 to 20 seconds.
Dual Temperature Range (Factory default “Range ” recommended)
The system supports the choice of two temperature ranges for controlling heat.
This feature can be useful if you plan on being gone for an extended period of
time or anticipate infrequent use of the spa. The temperature range indicator is
located on the bottom half of the LCD display and will be shown as “Range ”
for high range or “Range ” for low range. The default temperature range, or
high range, is 27° C to 40° C. The optional low range is 13° C to 27° C. To
change the range setting, press the listed buttons in the following sequence.
Button presses must occur within 3-5 seconds of each other.
1.
2.
3.
4.
Temp +/Light – until “TEMP” is displayed in the LCD window
Temp +/- to change range setting to  for high or  for low.
Light – to select and exit. To return the display to the original position, follow
the same sequence.
Mode (Ready mode is factory default - recommended)
This feature can be used for periods of when you are planning on being gone for
an extended amount of time and don’t want the spa running more regularly.
Putting the unit in “Ready” mode will ensure the spa is at full temperature and
ready for use at any time. Putting the unit in “Rest” mode will only allow the spa
to heat during a scheduled filtration cycle. To access and change the mode,
press the listed buttons in the following sequence. Button presses must occur
within 3-5 seconds of each other.
6
E-SERIES HOT TUBS®
OWNE R ’S
M ANUAL
1. Temp +/2. Light: Press until “MODE” appears in the LCD display
3. Temp +/- To toggle between ready and rest options. The options will
appear in the bottom of the LCD display in small print
4. Light: To select and exit
Hold
This is a feature that can be used while servicing your spa such as cleaning the
spa shell or the filter. The Soak button on the panel can also perform the same
function. If you choose to use the Hold mode, press the listed buttons in the
following sequence. Button presses must occur within 3-5 seconds of each
other.
Time
Use this function to reset or change the internal time clock. Note that this
feature is not an actual clock that will display on the panel. The clock feature
is used as a basis for running filter cycles during the correct time of the day.
To set or adjust the clock, press the listed buttons in the following sequence.
Button presses must occur within 3-5 seconds of each other.
1. Temp +/2. Light: Press until you see “TIME” displayed in the LCD display on the panel.
3. Temp +/- To display clock
4. Temp +/- To adjust hour (note the AM – PM indicator in the display)
5. Light: To move to minutes
6. Temp +/- To adjust minutes
7. Light: To hold and exit
1. Temp +/2. Light: Press until you see “HOLD” in the LCD display.
3. Temp +/- to engage the hold mode. The panel will scroll “HOLD – ING –
FOR – 0:60” and continue to count down. LCD display will read “DONE”
4. Light: To stop and exit the hold mode at any time. LCD display will read
“DONE”
“FLIP” (Invert Display)
Your spa will come preset from the factory with the display viewable from
inside the spa (recommended). The system will allow the LCD display on the
panel to invert or “FLIP” to allow reading the display from outside of the spa if
desired. To “FLIP” the display, press the listed buttons in the following
sequence. Button presses must occur within 3-5 seconds of each other.
1. Temp +/2. Light: Until the word “FLIP” appears in the LCD
3. Temp +/- to invert the display
4. Light: To select and exit
To return the display to the original position, follow the same sequence
Temperature Lock or Panel Lock (Unlocked is the factory default Recommended)
The electronic controls can be locked in two levels, temperature lock and
panel lock. Temperature lock will lock the temperature control/button only.
Panel lock will lock all of the controls and buttons on the panel. These choices
can be a useful feature to keep others from accidentally changing the settings
or operating functions available through the control panel. To engage
temperature lock, press the listed buttons in the following sequence. Button
presses must occur within 3-5 seconds of each other.
1. Temp +/2. Light: Until you see the word “LOCK” in the LCD display
3. Temp +/- Which will display “TEMP” on the first press. Continue pressing to
change between on and off
4. Light: To select and exit
To engage panel lock, press the listed buttons in the following sequence.
Button presses must occur within 3-5 seconds of each other.
1. Temp +/2. Light: Press until you see the word “LOCK” in the LCD display
3. Temp +/- to enter the menu, “TEMP” will be displayed
4. Light: To display “PANL” in LCD display
5. Temp +/- to display on/off choice
6. Light: To select and exit
To unlock either temperature or panel lock feature, use the following directions.
1. Press and hold down the Temp +/- button
2. While holding down the Temp +/- button, press the Light button two (2) times
3. The LCD display will read “UNLK” restoring the panel buttons to full
operation.
Filtration Cycles (Factory default is 2 hours one time per day)
The electronic controls will allow for additional control for up to two
independent filtration cycles to be set. This can be useful if your usage
patterns vary from light to heavy and/or you need more or less filtration time
to aid in maintaining clean water. To adjust the filtration times, press the
listed buttons in the following sequence. Button presses must occur within
3-5 seconds of each other.
1. Temp +/2. Light: Press until you see the word “FLTR” with a small “1” in the LCD
screen
3. Temp +/- Which will change display to “BEGN”. This will be when the cycle
starts during the day or night.
4. Temp +/- To show time. Continue to press to adjust the hour in one hour
intervals
5. Light: To change the display to minutes
6. Temp +/- To change minutes in increments of 15 intervals
7. Light: To set and move to next screen which will be “RUN HRS”. This is
how long the cycle will run.
8. Temp +/- To choose the number of hours you want the spa to filter in one
hour intervals
9. Light: To change the display to minutes
10. Temp +/- To choose the number of minutes you want the spa to filter in 15
minute intervals.
11. Light: To set and show end time. This will be displayed in the LCD window
as “F 1 – ENDS – TIME”
12. Light: To move on to filter cycle 2 which will be displayed in the LCD
window as “FLTR” with a small “2”.
13. Temp +/- to choose on or off. If on is chosen, repeat steps 3 through 11 to
set filter cycle 2.
14. Light: To exit.
Light Timer (Factory default is off – Recommended)
The LED spa lights can be set to come on and go off at specified times
during the day or night. To set the light timer, press the listed buttons in the
following sequence. Button presses must occur within 3-5 seconds of each
other.
1. Temp +/2. Light: Press until you see the word “LITE TIMR” in the LCD display
3. Temp +/- To toggle between on and off
4. Light: To set and change the display to “BEGN”. This is when the timer will
start.
5. Temp +/- To display hour window and change hour in increments of 1 hour
intervals
6. Light: To set and move to next screen which will be minutes.
7. Temp +/- To choose the number of minutes to run in 15 minute intervals.
8. Light: To set and display “RUN HRS” This is how long the timer will run.
7
E-SERIES HOT TUBS®
9. Temp +/- To display hour window and change hours to run in 1 hour
increments.
10. Light: To set and show minutes
11. Temp +/- to choose minutes of operation in 15 minutes intervals.
12. Light: To set, LCD display will show “TIMR – ENDS – XX:XX” XX:XX being
the time the light will turn off.
13. Temp +/- to exit the mode
Preferences
Fahrenheit or Celsius to be displayed on the LCD panel (F is the default)
1. Temp +/2. Light: Press until you see “PREF” in the LCD screen
3. Temp +/- Which will show F/C in the LCD display
4. Temp +/- To toggle between F (Fahrenheit) or C (Celsius)
5. Light: To set and exit
24 hour or 12 hour clock (12 hour is the default)
1. Temp +/2. Light: Press until you see “PREF” in the LCD screen
3. Temp +/- Which will show “24-12” in the LCD display
4. Temp +/- To toggle between 24HR and 12HR
5. Light: To set and exit
Clean-Up Cycle (0 to 4 hour choice – factory default 1 hour)
1. Temp +/2. Light: Press until you see “PREF” in the LCD screen
3. Temp +/- Which will show “CLN-- UP” in the LCD display
4. Temp +/- To toggle between 0 (Off) and up to 4 hours in 30 minute intervals
5. Light: To set and exit
OWNE R ’S
M ANUAL
• These units are not provided with an outdoor antennae; it should be installed in
accordance with Article 810 of the National Electrical Code, ANSI/NFPA 70.
• Do not service this product yourself as opening or removing covers may
expose you to dangerous voltage or other risk of injury. Refer all servicing to
qualified service personnel.
• If the power supply connections or power supply cord(s) are damaged; if water
is entering the audio compartment or any electrical equipment compartment
area; if the protective shields or barriers are showing signs of deterioration; or if
there are signs of other potential damage to the unit, turn off the unit and refer
servicing to a qualified service personnel.
• This unit should be subjected to periodic routine maintenance (for example,
once every three months) to make sure that the unit is operating properly.
Audio Expansion Port
The built-in audio expansion port allows you to connect optional accessories.
Use the supplied 3.5 cm cord to attach MP3 player. NOTE: The 3.5 cm auxiliary
jack is designed for input only from devices such as an MP3 player operating at
4.5V or less.
Tempo Audio System
This system will support a wide range of personal audio players with 3.5mm
jacks operating at 4.5V or less. Typically this would be the headphone jack on
the device. To use, pull on the recessed handle of the device drawer that is
located on the door of the spa. Once fully extended, open the lid of the drawer
exposing the supplied 3.5mm cable and plug in the personal audio player. Song
selection, volume, and tone are controlled by the personal audio device. Once
the unit is playing, stow the personal audio device in the drawer, close the lid
and push the drawer back in place. This will ensure the personal audio device is
protected during use.
Utilities
The information listed in the Utilities section is system information only. These
are features normally used for service technicians and should not need to be
accessed by the consumer.
TEMPO AUDIO SYSTEMS
Audio System
The audio system is easy to operate with logical push button controls and
function keys. Please refer to the manufacturer’s owner’s manual for features,
operation, and troubleshooting.
NOTE: Avoid water splashing on the stereo face. Never insert a disk or operate
the stereo with wet hands. Moisture can damage internal components. Water
intrusion into stereo is not covered under warranty. See manufacturer’s owner’s
manual for coverage information. Consult your Limited Warranty for more
information about coverage.
Speakers
Gently push the top of the self-rising speakers to raise them. Hold the speaker
top, avoiding the speaker screens, and gradually rotate the speakers as desired.
To lower the speakers gently push the speaker top until it is completely closed.
Make sure speakers are in the down position before closing the spa cover.
Speaker lift mechanism is manufacturer-warranted against failure to lift due to
manufacturing defects only. Closing the spa cover with speakers in the up
position or forcing the speaker down too rapidly can result in damage.
• CAUTION - Risk of Electric Shock. Do not leave compartment door open.
• CAUTION - Risk of Electric Shock. Replace components only with identical
components.
• Do not operate the audio controls while inside the spa.
• WARNING – Prevent Electrocution. Do not connect any auxiliary components
(for example, cable, additional speakers, headphones, additional audio/video
components, etc.) to the system, except as provided by the following: The 3.5
mm auxiliary jack is designed for input only from devices such as an MP3 player
operating at 4.5 V or less.
8
OWNE R ’S
E-SERIES HOT TUBS®
M ANUAL
EQUIPMENT DIAGRAMS
MODEL 660
# Component
1 Control box and heater
2 Two-speed pump
3 One-speed pump
4 Slice valves
5 Pump unions
6 Pump plugs
7 Motor mounts
8 Hose bib drain
9 Light bulb
10 Ozone fitting
11 Check valve
12 Ozonator (optional)
13 Stereo power supply (optional)
14 Stereo MP3 plug (optional)
15 Stereo head unit (optional)
Quantity
1
1
1
2
4
2
8
1
1
1
1
1
1
1
1
MODEL 750, 545 & 530
# Component
1 Control box and heater
2 Two-speed pump
3 One-speed pump
4 Slice valves
5 Pump unions
6 Pump plugs
7 Motor mounts
8 Hose bib drain
9 Light bulb
10 Ozone fitting
11 Check valve
12 Ozonator (optional)
13 Stereo power supply (optional)
14 Stereo MP3 plug (optional)
15 Stereo head unit (optional)
Quantity
1
1
1
2
4
2
8
1
1
1
1
1
1
1
1
MODEL 435 & 425
# Component
1 Control box and heater
2 Two-speed pump
4 Slice valves
5 Pump unions
6 Pump plug
7 Motor mounts
8 Hose bib drain
9 Light bulb
10 Ozonator fitting
11 Check valve
12 Ozonator (optional)
13 Stereo power supply (optional)
14 Stereo MP3 plug (optional)
15 Stereo head unit (optional)
Quantity
1
1
2
2
1
4
1
1
1
1
1
1
1
1
MODEL 322
# Component
1 Control box and heater
2 Two-speed pump
3 Slice valves
5 Pump unions
6 Pump plug
7 Motor mounts
8 Light bulb
9 Hose bib drain
10 Ozonator fitting
11 Ozonator (optional)
12 Check valve
13 Stereo power supply (optional)
14 Stereo MP3 plug (optional)
15 Stereo head unit (optional)
Quantity
1
1
2
2
1
4
1
1
1
1
1
1
1
1
U
U
U
U
660 EQUIPMENT
750 & 545 EQUIPMENT
530 EQUIPMENT
435 & 425 EQUIPMENT
322 EQUIPMENT
9
OWNE R ’S
E-SERIES HOT TUBS®
M ANUAL
750 ZONES
750™
PUMP 1 ZONE 2
# Component Identification
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
200 Series Neck Jets
200 Series Jets
300 Series Jets
400 Series Jets
Control Panel
Jet Selectors
Air Control
Waterfall Valve
Waterfall features
Filter Canisters
Suction Fittings
Floor Drain
Light
Stereo Speakers (option)
Neck Jet Valve
Physical Specifications
Dimensions/mm
Height/mm
Seating Capacity/Positions
Weight Dry/Kgs.
Weight Full/Kgs.
Water Capacity/Litres
Total Therapy Jets
U
Qty.
2
21
23
4
1
2
1
1
2
2
3
1
1
2
1
Size
2286 X 2286
864
7/7
363
1762
1400
50
PUMP 1 ZONE 1
PUMP 2 ZONE 2
PUMP 2 ZONE 1
10
OWNE R ’S
E-SERIES HOT TUBS®
660 ZONES
660™
#
1
1N
2
3
4
5
6
7
8
9
10
11
12
13
14
U
Component Identification
200 Series Jets
200 Series Neck Jets
300 Series Jets
400 Series Jets
Control Panel
Jet Selectors
Air Control
Waterfall Valve
Waterfall features
Filter Canisters
Suction Fittings
Floor Drain
Light
Stereo Speakers (option)
Neck Jet Valve
Physical Specifications
Dimensions/mm
Height/mm
Seating Capacity/Positions
Weight Dry/Kgs.
Weight Full/Kgs.
Water Capacity/Litres
Total Therapy Jets
U
M ANUAL
Quantity
33
2
21
4
1
2
1
2
2
2
3
1
1
2
1
Size
2286 X 2286
864
6/6
354
1829
1476
60
JETS 2
ZONE 2
JETS 2
ZONE 1
JETS 1
ZONE 2
JETS 1
ZONE 1
11
OWNE R ’S
E-SERIES HOT TUBS®
M ANUAL
545 ZONES
545™
JETS 2 ZONE 2
#
1
1N
2
3
4
5
6
7
8
9
10
11
12
13
14
U
Component Identification
200 Series Jets
200 Series Neck Jets
300 Series Jets
400 Series Jets
Control Panel
Jet Selector
Air Controls
Waterfall Valve
Waterfall features
Filter Canisters
Suction Fittings
Floor Drain
Light
Stereo Speakers (option)
Neck Jet Valve
Physical Specifications
Dimensions/mm
Height/mm
Seating Capacity/Positions
Weight Dry/Kgs.
Weight Full/Kgs.
Water Capacity/Litres
Total Therapy Jets
U
Quantity
27
2
12
4
1
1
2
1
2
2
3
1
1
2
1
Size
2134 X 2134
864
4/5
336
1660
1325
45
JETS 1 ZONE 2
JETS 1 ZONE 1
12
OWNE R ’S
E-SERIES HOT TUBS®
M ANUAL
524™
# Component Identification
1
2
4
5
6
7
8
9
10
11
12
200 Series Jets
300 Series Jets
Control Panel
Jet Selector
Air Control
Waterfall Valve
Waterfall feature
Filter Canister
Suction Fittings
Floor Drain
Light
Qty.
12
12
1
1
1
1
1
1
2
1
1
Physical Specifications
Size
Dimensions mm
Height mm
Seating Capacity/Positions
Weight Dry/Lbs.
Weight Full/Lbs.
Water Capacity/Gallons
Total Therapy Jets
1930 R
864
5/6
249
1195
946
24
13
OWNE R ’S
E-SERIES HOT TUBS®
530™
#
1
1N
2
3
4
5
6
7
8
9
10
11
12
13
14
U
Component Identification
200 Series Jets
200 Series Neck Jets
300 Series Jets
400 Series Jets
Control Panel
Jet Selector
Air Controls
Waterfall Valve
Waterfall features
Filter Canisters
Suction Fitting
Floor Drain
Light
Stereo Speakers (option)
Neck Jet Valve
Physical Specifications
Dimensions/mm
Height/mm
Seating Capacity/Positions
Weight Dry/Kgs.
Weight Full/Kgs.
Water Capacity/Litres
Total Therapy Jets
U
M ANUAL
530 ZONES
Quantity
16
2
10
2
1
1
2
1
2
2
1
1
1
2
1
Size
2134 X 2134
864
6/6
336
1660
1325
30
14
OWNE R ’S
E-SERIES HOT TUBS®
M ANUAL
435 ZONES
435™
ZONE 2
#
1
1N
2
3
4
5
6
7
8
9
10
11
12
13
Component Identification
200 Series Jets
200 Series Neck Jets
300 Series Jets
400 Series Jets
Control Panel
Jet Selector
Air Control
Waterfall Valve
Waterfall Feature
Filter Canister
Suction Fittings
Floor Drain
Light
Stereo Speakers (option)
Physical Specifications
Dimensions/mm
Height/mm
Seating Capacity/Positions
Weight Dry/Kgs.
Weight Full/Kgs.
Water Capacity/Litres
Total Therapy Jets
U
Qty.
13
2
16
4
1
1
2
1
1
1
2
1
1
2
ZONE 1
Size
1956 X 1956
864
4/5
227
1399
1173
35
15
OWNE R ’S
E-SERIES HOT TUBS®
M ANUAL
425 ZONES
425™
ZONE 1
#
1
1N
2
3
4
5
6
7
8
9
10
11
12
13
Component Identification
200 Series Jets
200 Series Neck Jets
300 Series Jets
400 Series Jets
Control Panel
Jet Selector
Air Control
Waterfall Valve
Waterfall Feature
Filter Canister
Suction Fittings
Floor Drain
Light
Stereo Speakers (option)
Physical Specifications
Dimensions/mm
Height/mm
Seating Capacity/Positions
Weight Dry/Kgs.
Weight Full/Kgs.
Water Capacity/Litres
Total Therapy Jets
U
Qty.
10
2
11
2
1
1
2
1
1
1
2
1
1
2
ZONE 2
Size
1956 X 1956
864
4/5
215
1350
1136
25
16
OWNE R ’S
E-SERIES HOT TUBS®
M ANUAL
322 ZONES
322™
ZONE 2
#
1
2
3
4
5
6
7
8
9
10
11
12
13
Component Identification
200 Series Jets
300 Series Jets
400 Series Jets
Control Panel
Jet Selector
Air Control
Waterfall Valve
Waterfall Feature
Filter Canister
Suction Fitting
Floor Drain
Light
Stereo Speakers (option)
Physical Specifications
Dimensions/mm
Height/mm
Seating Capacity/Positions
Weight Dry/Kgs.
Weight Full/Kgs.
Water Capacity/Litres
Total Therapy Jets
U
Qty.
9
11
2
1
1
1
1
1
1
1
1
1
2
ZONE 1
Size
2134 x 1524
749
3/4
186
810
623
22
17
OWNE R ’S
E-SERIES HOT TUBS®
TROUBLESHOOTING GUIDE
PLEASE NOTE: The following corrective actions may be performed by the spa
owner. If the trouble cannot be corrected in the steps below, please contact your
authorized Marquis spa dealer for service. (Improper servicing by an unauthorized
service provider or spa owner could result in damage not covered by the warranty and
could cause serious injury.)
EQUIPMENT WILL NOT OPERATE
• Check the control panel LCD window for diagnostic code.
• Check the circuit breaker on the main circuit panel.
• Check the condition of the power cord.
INADEQUATE JET ACTION
• Be sure the shut-off valves are completely open.
• Open the jets by turning the jet face to allow for maximum water flow.
• Check for obstruction or restrictions at suction guard(s) or filters, such as
leaves.
• Check that the water is at proper level, 2/3 up the Vortex skimmer
opening(s).
• Inspect the filter cartridge(s) for dirt and debris.
NO HEAT
• Check temperature displayed in the LCD window for desired temperature setting.
• Inspect the filter cartridge(s) for dirt and debris.
• Check that the water is at proper level, 3” above skimmer opening(s).
• Check to make sure spa is in High Range and not in SLEEP MODE.
• Lower ambient temperatures may result in heat loss.
NOTE: Do not expect instant hot water from the jets. It will take the heater 12-24
hours to heat the water to the temperature you desire.
LIGHT DOES NOT WORK
• Press the LIGHT pad on the control panel.
• Reposition the light bulb in the socket. (See REPLACING LIGHT BULB.)
• Replace the light bulb with similar component only.
LCD DIAGNOSTIC MESSAGES
The advanced technology built into the spa allows it to perform a number of selfdiagnostic system checks and it can display a variety of messages in the LCD
window on the control panel.
TOO COLD: Freeze protection has been activated and no correction action is
required. This normal on a fresh fill.
WATR TOO HOT: One of the sensors has reached 110°F. Do not enter the
water; contact your dealer for service.
HTR FLOW LOSS: There is not enough water flow through the heater. Clean or
install new filter(s) and check that the slice valves or fully open. Call dealer for
service.
HTR MAY BE DRY: There is little to no water flow through the heater. Check
that the slice valves are fully open. Contact dealer for service.
HTR TOO HOT: One of the sensors has reached 118°F. Do not enter the water.
Contact dealer for service.
PRES BTTN TO RSET: Some codes require a button press or power to be
removed and restored.
SNSR BAL-- ANCE: The sensors are reading a temperature of 2°F or more.
This can occur on a fresh fill, no corrective action required. Contact dealer for
service.
SNSR A: Sensor A is non-functional. Contact dealer for service.
SNSR B: Sensor B is non-functional. Contact dealer for service.
MEM FAIL: There is a problem with the firmware. Contact dealer for service.
MEM RSET: Memory has failed. Contact dealer for service.
CLOK FAIL: Clock has failed. Contact dealer for service.
CNFG FAIL: Contact dealer for service.
M ANUAL
STUK PUMP: Water may be overheated (DO NOT ENTER THE WATER).
Contact dealer for service.
HOT FALT: A pump may be stuck on. Contact dealer for service.
CHEK PH: Maintenance reminder to check the water pH. Comes up every 7
days, press any button to reset.
CHEK CHEM: Maintenance reminder to check the water sanitizer level. Comes
up every 7 days, press any button to reset.
CLN FLTR: Maintenance reminder to clean the filter. Comes up every 30 days,
press any button to reset.
CHNG WATR: Maintenance reminder to change the water. Comes up every 90
days, press any button to reset.
CLN COVR: Maintenance reminder to clean the cover. Comes up every 180
days, press any button to reset.
CHNG FLTR: Maintenance reminder to change the filter. Comes up every 365
days, press any button to reset.
MAINTENANCE
WEEKLY MAINTENANCE
1. Removing Debris
Remove any debris and leaves from the Vortex skimmers and suction
guard(s) on the inside of the spa. Blocked intakes can impede the flow of
water through the jetting system.
2. Water Level
Replenish the water level if necessary so that it is approximately two-thirds
up the Vortex skimmer opening. (See STARTING YOUR SPA.) Low and
high water levels can damage your spa. It is important to check your water
level often.
MONTHLY MAINTENANCE
1. Filter Care
We cannot stress enough the importance of a clean filter for proper water
filtration. Dirty filters can restrict water flow, cause hazy water, and prevent
your chemicals from working properly. Dirty filters can also cause low flow
from jets, poor water clarity and sensors to activate error codes. It is
important to clean filters regularly. Many water treatment products clear or
clarify the water by clumping microscopic particles and minerals together so
that these larger particles can be effectively trapped in the filter. A filter
clogged with debris and calcium deposits does not trap particles properly.
The Maintenance Reminder on the spa-side Control Panel indicates a CL
every 30 days to remind you to clean your filter.
EVERY THREE TO FOUR MONTHS
Leakage Detection
Open the equipment door and check for signs of water leakage around the
pump(s). Pump seals wear out over time, especially with improper water
chemistry. Early detection of pump seal failure can significantly reduce repair costs.
Ozonator Operation
The ozonator functions whenever the system is running on filter or clean up
cycles. Check to see if the bulb is lighted. The end cap of the ozonator should
glow if functioning properly. If not, the bulb has burned out. Contact your dealer
for service.
Draining and Filling the Spa
On average, a spa needs to be drained every three to four months. After months
of continually adding chemicals to the water and introducing body oils and
lotions, the water can be difficult to manage and chemicals are not as effective
as usual. You may also notice excessive foaming. More frequent draining may be
required depending on use.
Draining the Spa
A. Turn off the power to the spa.
B. Open the equipment compartment (see EQUIPMENT DIAGRAM).
Remove the hose bib cap from the connection and attach a hose.
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C. Open the drain valve. Gravity causes the water to drain out of the hose.
D. When the spa is empty, close the drain valve and remove the hose.
Reinstall the hose bib plug.
NOTE: Keep the drain valve closed at all times except when draining the
spa (do not rely on the cap to stop the flow of water). Not doing so could
result in damage to the drain valve due to freezing water.
AS NEEDED MAINTENANCE
Cover Care
Proper care of the cover increases the life and keeps it looking great in even the
harshest conditions. NOTE: Do not use regular household products or products
that contain silicone, alcohol, steel wool, or bleach.
Synthetic Exterior Care
Clean the exterior of the spa with a mild soap and water solution. Cleaners that
contain alcohol or high levels of solvents, along with Acetone, Nitrobenzene, and
Cyclohexanol, can dissolve and discolor the synthetic exterior.
Clean the Acrylic Interior
Once the spa is drained, clean the acrylic interior thoroughly – especially at the
water line. Bleach (diluted) is the recommended cleaning agent for acrylic –
other products should be avoided except as stated below.
To maintain the high gloss of the acrylic surface just follow these simple steps:
For normal care and cleaning use a soft cloth or sponge and water. Rinse well
and dry with a soft, clean cloth. Never use abrasive cleaners. Do not allow your
acrylic surface to come into contact with products such as ketones or esters
such as acetone or ethyl acetate (nail polish remover), Wintergreen oil (methyl
salicylate), nail polish, dry cleaning solution or other chlorinated organic
solvents, lacquer thinners, gasoline, aromatic solvents, citrus cleaners, pine oil,
etc. Remove dust and dry dirt with a soft, damp cloth. Clean grease, oil, paint
and ink stains with diluted isopropyl (rubbing) alcohol (do not let alcohol pool or
remain on acrylic). Dry with a clean, soft cloth. Avoid using razor blades or other
sharp instruments that might scratch the surface.
NOTE: Due to the high-gloss, fine finish of the acrylics, imperfections in the
surface texture may occur. A natural aging process in acrylic can lead to a
process called crazing. Fine spider web-like lines can form on the cosmetic
surface of acrylic over time after exposure to the elements and chemicals.
Crazing represents no structural weakening of acrylic and is not covered under
the warranty. Fading, staining and discoloration may also occur but represent no
structural degradation and are not covered under warranty.
NOTE: Do not leave an empty spa uncovered. Direct sunlight on the spa surface
can cause severe damage or blemishing and cause fittings to discolor and can
result in the voiding of any surface warranties.
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SUSPENDED USE OR WINTERIZING THE SPA
If you decide to discontinue the use of your spa for any extended period of time,
we suggest you follow the steps below.
NOTE: During long periods of inactivity, damage can occur to equipment from
condensation within the equipment compartment.
1. Turn off the power to the spa.
2. Drain the spa. (See DRAINING AND REFILLING THE SPA.)
3. Remove all residual water from the seating and footwell. If necessary, bail
out the remaining water then dry the spa with towels. A wet/dry vacuum is
recommended for best results.
4. Using the wet/dry vacuum, place vacuum nozzle over each jet nozzle to
remove water from plumbing lines, starting with the highest jet and finishing with
the lowest jet.
5. Unscrew the pump plug(s) from the pump(s). (See STARTING YOUR SPA.)
6. Again, using the wet/dry vacuum, place nozzle over the exposed pump
opening(s) to remove excess water. The pump(s) should be removed from
the spa and stored in a climate-controlled room.
7. Clean the spa interior.
8. Clean the filter cartridges.
9. Reinstall the spa cover and lock in place.
NOTE: Direct sunlight on the spa surface can cause severe damage or
blemishing and can result in the voiding of any surface warranties.
IMPORTANT CHEMICAL SAFETY PROCEDURES
1. Always keep chemicals out of reach of children.
2. Read product labels carefully prior to use.
3. When dissolving, always add chemicals to water, do not add water to
chemicals. Some dry chemicals should be dissolved prior to adding them to
the spa. Using a clean container, dip some water from the spa. Mix until
dissolved, then add to circulating water.
4. CAUTION: Do not mix chemicals together. Add them separately to the spa
water.
5. All chemical products should be stored in a cool, dry, well-ventilated area
where the average temperature does not exceed 90°F (32°C). Keep storage
area clean of debris such as rags, newspaper, and combustible materials.
6. Keep chemicals away from open flame or other heat source. Do not smoke
near chemicals. If a dry chlorine chemical fire should occur, use water only.
Do not use a dry chemical fire extinguisher to attempt to put out the fire.
7. When adding chemicals, always keep the water circulating in the spa with
jets in a downward circular pattern for better chemical distribution. Add
chemicals to the spa water one at a time. Allow several minutes between any
new chemical additions using the jet action to evenly distribute throughout
the spa.
8. After adding chemicals, wait the amount of time recommended on the
chemical container before retesting your water for an accurate reading.
Retest your spa water before using.
9. If you have any questions or concerns about the correct procedures for
handling chemicals, please contact your authorized dealer.
Excess Debris
Grit and debris tracked into the spa should be removed with a spa vacuum.
Water Line
To avoid buildup of oils and lotions at the water line, clean the interior when
needed. We suggest the Glove Sponge to clean without scratching.
NOTE: Do not use the same brush or sponge to clean the exterior of the spa
and the interior of the spa. Soap and other product residue used on the outside
of the spa can cause foaming of the spa water and scratches to the spa surface.
Light Bulb Replacement
A. Turn off the power to the spa.
B. Remove the equipment area door to find the light access. (See
EQUIPMENT DIAGRAM.)
C. Remove the lamp socket from the back of the light assembly by turning
counterclockwise and pulling at the same time.
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WATER CARE
There are three things necessary for clean safe water:
1. CIRCULATE: Water has to be circulated regularly; it can not be stagnant.
2. FILTER: Water has to be filtered to remove particulate and debris.
3. SANITIZE: Water has to be sanitized to kill organisms like algae, bacteria and
virus.
The control system in your spa will automatically circulate and filter. (See SPA
CONTROL OPERATION.) The sanitation requires minimal effort if done
consistently and properly.
To sanitize spa water, three things are required:
1. BALANCE: The water must be balanced so the sanitizer can work and spa
equipment is protected.
2. SHOCK: Shock to oxidize organics and maximize sanitizer efficiency.
3. SANITIZE: Maintain a proper level of sanitizer at all times.
WATER CARE TROUBLESHOOTING
P: Problem
S: Solution
Cloudy Water
P: Inadequate filtration or dirty filter.
S: Ensure that the filter is securely installed. Clean or replace filter.
Increase the length of clean up and/or filter cycles.
P: Water is not balanced.
S: Test water and adjust pH, alkalinity, and sanitizer as needed. Shock to
oxidize and destroy organics in the water.
P: Unfiltered particles or chemically saturated.
S: Use Water Clarifier to combine particles.
P: High total dissolved solids
S: Drain, clean, and refill the spa.
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High Sanitizer Reading
P: Too much chlorine or bromine added or dispensed into the spa.
S: Remove spa cover and activate jets and air control. Allow jets to run for 30
minutes. Test water to see if desired level has been reached. Reduce
bromine level.
Eye or Skin Irritation
P: Contaminants or excessive amount of chloramines/bromamines in water.
S: Treat water with Spa Shock. Adjust sanitizer level.
P: pH is low.
S: Adjust as needed.
Corrosion of Metal
P: Low pH.
S: Adjust pH with pH and Alkalinity Up.
Green Water/Algae
P: Low sanitizer level or high pH.
S: Adjust pH and shock as necessary.
Erratic pH
P: Alkalinity and/or calcium hardness are too low causing pH “bounce”.
S: Test and adjust alkalinity and/or calcium hardness to bring them into the ideal
range.
Chemical Odour
P: Too many chloramines/bromamines in the water.
S: Treat water with Spa Shock then adjust sanitizer level as necessary.
P: Dull looking water, difficult to manage. High total dissolved solids
(TDS) may be the cause.
S: Drain and refill with fresh water.
Musty Odour
P: Not enough sanitizer in water – bacteria or algae in water.
S: Add sanitizer as necessary and shock. Readjust sanitizer level if necessary.
Yellow Water
P: Low pH and/or low alkalinity.
S: Test and adjust pH with pH and Alkalinity Up. Adjust alkalinity if necessary.
Foaming
P: High concentration of body oils, lotions or soaps, as well as excessive
organics.
S: Use Spa Defoamer and adjust pH and sanitizer as needed.
Scum Line in Spa
P: Body oils and dirt.
S: Use Glove Sponge to clean the spa. Test and adjust the sanitizer and pH if
necessary. Increase the clean up cycle.
No Sanitizer Reading
P: Sanitizer level is too low.
S: Shock until the sanitizer registers in the recommended range.
P: Test strip remains “white” even after sanitizer has been added.
S: Sanitizer level could be extremely high. It can bleach the reagents on the test
strip and give a false reading. Remove spa cover and activate jets and air
control. Allow jets to run for 30 minutes. Test water to see if desired level has
been reached.
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LIMITED WARRANTY
WHAT THE MARQUIS CORP. LIMITED WARRANTY COVERS
Marquis Corp. warrants that our products will be free from defects in materials
and workmanship for the term set forth exclusively in this warranty. Accessories
purchased from Marquis Corp. or a Marquis Corp. authorized dealer and added
to the spa after manufacture of the spa are not covered under this warranty but
may have other warranties. Refer to owner’s manual for proper use,
maintenance and installation of your spa. The Limited Warranty is made only to
the original purchaser of the spa and is not transferable.
[5] STRUCTURE: The fiber glass structure is warranted for five years not to
leak. Fittings and attachments are not included.
[2] SURFACE: The acrylic surface is warranted for two years against blisters,
cracks and delamination.
[2] PLUMBING: Plumbing and fittings are warranted against water loss for two
years. Warranty coverage does not include gaskets or seals.
[2] EQUIPMENT: Electronic equipment is warranted against defects in materials
and workmanship for two years. Equipment includes equipment packs, PC
boards, pumps, control panels, heater and heat sensors.
[1] EXTERIOR: The synthetic skirt exterior is warranted against cracking and
peeling for one year.
[1] COMPONENTS: The ozonator and GFCI are warranted against defects in
material and workmanship for one year.
[1] PARTS: LED lights, remote controls, valves, spa cover, stereo components,
jet inserts and overlays are warranted for one year. These parts do not
qualify for labor coverage under this warranty. Fuses, non-LED lights, filter,
filter lid, cushioned headrests and other items not specifically mentioned in
this warranty are warranted to be free from defects in materials and
workmanship at time of delivery. These parts do not qualify for labor
coverage under this warranty.
TERM OF THE MARQUIS CORP. LIMITED WARRANTY
The term of your warranty begins on the date the product is sold to you and
continues for the term described in this warranty for each component.
WHAT YOU SHOULD DO IF YOU EXPERIENCE A PROBLEM
Unless otherwise designated in writing by Marquis Corp., Marquis Corp. or its
agent are the only parties authorized to perform warranty service on Marquis
Corp. spas. Upon experiencing a problem, please contact your authorized
dealer. You will be asked to provide the following information when requesting
warranty service: your name, address and contact information; serial number; a
description of your spa and a description of the problem. You will be required to
provide proof of purchase of your spa prior to receiving warranty service.
WHAT MARQUIS CORP. WILL DO IN THE EVENT OF A PROBLEM
Marquis Corp. agrees to repair any plumbing or surface defects and to repair or
furnish a replacement for any factory-installed component covered under this
warranty which, upon test and examination by Marquis Corp., proves to have
manufacturing defects. All materials for examination must be returned to
Marquis Corp. freight prepaid. Marquis Corp. will provide parts and labor where
applicable (according to predetermined schedule) at no charge to repair or
replace components that fail due to manufacturing defects. Responding
authorized dealer may charge additional service and travel fees. In the event
that Marquis Corp. or its agent determines that your problem can be addressed
by providing a replacement part to you for installation in your spa, a replacement
part will be provided to you at no charge when you return the defective part. All
replacement parts assume the original warranty status of the spa into which they
are installed, including time remaining on warranty, and have no separate or
independent warranty of any kind. To facilitate repairs, Marquis Corp. or its
agent may require access to spa equipment. It is your responsibility to provide
unencumbered access.
WHAT THE MARQUIS CORP. LIMITED WARRANTY DOES NOT COVER
No warranty will apply to any spa that has been (i) modified, altered or adapted
without Marquis Corp.’s written consent; (ii) maltreated or used in a manner
other than in accordance with the spa owner’s manual; (iii) repaired by any third
party not authorized by Marquis Corp.; (iv) improperly installed by any party; (v)
used with equipment not covered by this warranty, to the extent that problems
are attributable to such use; (vi) relocated to the extent that problems are
attributable to the relocation; (vii) located on any support surface other than
specified in the spa printed instructions; and (viii) damage caused by pH level
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outside the range of 7.4 to 7.6 and other chemical abuse. Refer to instructions in
the owner’s manual for proper use, maintenance and installation of your spa.
Other items not included in this warranty are freight expenses; labor and
material cost associated with removal and or replacement of the spa; damage to
or fading of the spa surface and staining of the spa surface or equipment caused
by impact, scratching, abrasive or corrosive cleaners; damage due to extreme
water temperatures outside the range of 32°F to 120°F (0°C to 49°C) even if
the damage was the result of a covered failure; or damage to the spa surface or
equipment caused by acts of nature, including wind and power surges. Damage
to the spa surface and fittings caused by leaving the spa uncovered and empty
of water with direct exposure to sunlight may cause solar heat distress and also
invalidates this warranty.
Other costs not associated with the direct repair of the spa, such as phone
charges and missed work are not included in this warranty. In the event that the
Marquis Corp. serial number tag on the spa has been removed or tampered
with, the warranty will be void. Customer may not dismantle spas, and any
attempt to dismantle systems, other than described herein, constitutes a
modification or alteration of the spa which voids the applicable warranty.
LIMITATIONS
Your sole and exclusive remedy and Marquis Corp.’s entire liability in connection
with manufacture and sales of its spa products is repair or replacement (at
Marquis’ option) of a defective part, as expressed in the limited warranty. Any
other express or implied representation or warranty, including the implied
warranties of merchantability and of fitness for a particular purpose as well as
non-infringement, is excluded to the maximum extent permitted by law.
Except as may be required by applicable law, Marquis Corp. shall not be liable
for injury, loss, or damage to person or property, however arising, in connection
with manufacture or sale of its spa products. This includes indirect, punitive,
special, incidental, or consequential damages (including but not limited to loss of
use) whether the claim for such injury, loss, or damage is based on breach of
contract, breach of warranty, or tort, even if Marquis Corp. has previously been
advised of the possibility of such damages.
This limited warranty gives you specific legal rights, and you may also have
other rights which vary from state to state.
STEREO SYSTEM ONE YEAR LIMITED WARRANTY
Marquis Corp. warrants to the original retail purchaser, the components of the
stereo system will be free from defects in material and workmanship for a period
of one year from date of purchase. One year coverage includes parts. Labor is
covered for 90 days and is based on a predetermined schedule. Optional remote
and IR/RF sending unit not included in this warranty: other warranties may apply
from the original manufacturer of the optional remote. The stereo system Limited
Warranty is made only to the original purchaser of the spa and is not
transferable.
In no event shall any obligation of Marquis Corp. extend beyond the original
period of any applicable warranty determined according to the effective warranty
date of the original purchaser.
PERFORMANCE OF WARRANTY
Marquis Corp. agrees to repair or furnish a replacement for any defects in stereo
system material or workmanship which upon test and examination by Marquis
Corp. proves defective. Stereo components including CD player/radio, speakers,
subwoofer, mechanical speaker lift device, stereo access door, power supply
are warranted against defects in material and workmanship for one year. Labor
to replace stereo components is covered for 90 days. Water intrusion of any kind
is not covered. All materials for examination must be returned to Marquis Corp.
freight prepaid. Your authorized Marquis Dealer reserves the right to assess
travel charges for service calls.
INVALIDATION OF WARRANTY
This warranty is void if the stereo system has been subjected to alteration,
misuse or abuse or if any repairs on the stereo system are performed or
attempted by anyone other than an authorized Marquis Corp. service center.
Alteration is defined as any component change, electrical conversion or the
addition of any alternative sound system components which contribute to
component failure.
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Misuse and abuse shall include without limitation any external power source
attached to the stereo system other than approved source, or use in a particular
manner that the stereo system was not designed, or operation of the stereo
system other than in accordance with Marquis Corp. printed instruction (located
in the Owner’s Manual) that leads to any component failure. Under no
circumstances shall Marquis Corp. or any of its representatives be held liable for
injury to any person or damage to any property, however arising.
Other costs not associated to the direct repair of the spa, such as phone
charges, missed work, and damage caused to the stereo system beyond
Marquis’ control, are not included in this warranty. Items beyond Marquis control
include but are not limited to damage resulting from: improper connections,
accidents, failure to follow procedures defined in the Owner’s Manual, damaged
from excessive wattage to the system, lightning, extreme temperatures or any
other natural occurrences.
DISCLAIMERS
There are no additional warranties, express or implied, which extend beyond the
terms of this limited warranty. Marquis Corp. makes no warranty of
merchantability of the goods or the fitness of the goods for a particular purpose.
No other person or entity has been authorized to make any warranty,
representation or promise of performance not included in this express written
warranty, and Marquis Corp. shall not be bound by any such additional warranty,
representation or promise.
IMPORTANT: Some jurisdictions do not allow the exclusion or limitation of
incidental or consequential damages, therefore the limitation or exclusions may
not apply to you.
©Copyright Marquis Corp. 11/2010
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