Calphalon Model HE400SC User guide

4 Qt. Digital Slow Cooker
Model HE400SC
Thank you for choosing a Calphalon 4 Qt. Digital Slow Cooker.
The Calphalon Kitchen Electrics collection features our exclusive
Opti-Heat System. Designed to provide accurate temperature control
and even heat delivery, Opti-Heat ensures that foods cook evenly and
thoroughly, for reliable results you can count on – every time.
We know you are excited to begin using your slow cooker; this User Guide
is designed to help you make the most of your new appliance.
Be sure to carefully review this guide before using your slow cooker and
keep it handy for future reference should you have any questions about
your slow cooker’s operation.
Safety 1
Getting to Know Your Slow 5
Parts & Features.................................................................................................................. Operating Your Slow 6
Before the First Use............................................................................................................ Setting the Controls............................................................................................................ Tips for Successful Operation........................................................................... page 10
Cleaning and 11 12
Frequently Asked 12
Warranty.................................................................................................................. page 14 16
NOTE: If you have additional questions or concerns, or wish to return
product(s), please contact Calphalon Customer Service at
1-800-809-7267. Please do not return this product to the store.
The safety instructions appearing in this guide are not meant to cover
all possible situations that may occur. Caution must be exercised when
installing, maintaining or operating this appliance. Contact your dealer,
distributor, service agent or manufacturer with any issues you do not
Recognize Safety Messages
Always read and obey the safety messages included in this guide. Look for
the following safety symbols, which will alert you to potential hazards.
WARNING – Hazards or unsafe practices which COULD result in severe
personal injury or death.
CAUTION – Hazards or unsafe practices which COULD result in minor
personal injury.
ATTENTION! The slow cooker may emit a light smoke or odor as it heats
up during the first few minutes of operation. This will dissipate quickly and is
not a reason for concern.
When using electrical appliances, basic safety precautions should always
be observed, including the following:
1. READ ALL INSTRUCTIONS in this guide before attempting to operate
your appliance.
2. This product is designed for household use only. Do not use appliance
for other than its intended purpose.
3. Do not use outdoors nor around water.
4. Do not touch hot surfaces of slow cooker. Appliance surfaces are hot
during and after use. To prevent burns or personal injury, use handles
or knobs and use hot pads or oven mitts when in contact with the unit.
5. To protect against electrical shock do not immerse cord, plug, or slow
cooker base in water or other liquid.
6. Close supervision is necessary when any appliance is used by or
near children.
7. Always use slow cooker on a dry, level surface. Do not place on sink
drain board.
8. Do not operate the unit on furniture with wood finishes.
9. Allow air circulation around the slow cooker, keeping it away from
window treatments, walls, towels or other combustible materials.
10. Do not let cord hang over edge of table or counter, or touch
hot surfaces.
11. Unplug slow cooker from electrical outlet and cool completely when
not in use and before cleaning. Allow to cool before putting on or
taking off parts.
12. Do not operate any appliance with a damaged cord or plug or after
any part of the appliance malfunctions or is damaged in any manner.
Contact Calphalon Customer Service at 1-800-809-7267 for
examination, repair, or adjustment.
13. Do not place on or near a hot gas or electric burner, or in a
heated oven.
14. The use of accessory attachments not recommended by Calphalon
may cause injuries. Use only the provided ceramic crock inside the
stainless steel base.
15. Never plug in or turn on the slow cooker without the removable
ceramic crock in place.
16. Extreme caution must be used when an appliance contains hot liquids
or foods. Do not move while cooking.
17. Only place foods in the removable ceramic crock of slow cooker (not
directly in the stainless steel base/liner) to avoid risk of electric shock.
18. Do not place removable crock and lid in the microwave or on
the stovetop.
19. When hot, do not place removable ceramic crock on any surfaces that
are not heat resistant.
20. Do not operate the slow cooker when the crock is empty. Make sure it
is at least ½ to ¾ full before operating.
21. Do not refrigerate foods in the removable ceramic crock and then
place directly in the slow cooker to begin cooking. Instead, refrigerate
foods in separate storage containers.
22. Do not reheat foods using your slow cooker.
23. The slow cooker is not designed to operate via a separate remote
control system or external timer.
24. Always operate the slow cooker with the lid in place for the
recommended amount of time. Do not use any other type of cover on
the slow cooker during cooking or storage.
25. Prevent steam burns when removing the lid from a hot slow cooker by
angling the lid away from you when removing it.
26. It is safe to use metal, nylon, wood, and plastic utensils with your slow
cooker. Utensils could get hot if left in the crock. Please use
with caution.
27. Do not chop, cut, blend, or mix in the crock.
28. Keep the slow cooker clean by following the recommended Cleaning
and Care instructions found on page 11.
Avoid Electric Shock
This appliance has a polarized plug with one blade wider than the other. To
reduce the risk of electric shock, this plug is intended to fit into a polarized
outlet only one way. If the plug does not fit into the outlet completely,
reverse the plug. If it still does not fit, contact a qualified electrician. Do not
attempt to modify the plug in any way.
Short Cord Instructions
Your Calphalon Slow Cooker has a short power supply cord as a safety
precaution to prevent personal injury or property damage resulting from
becoming entangled with a longer cord. Do not allow children to be near
this appliance without adult supervision. Longer detachable extension cords
are available and may be used if care is exercised in their use.
If an extension cord is used:
1. The marked electrical rating of the cord set or extension cord should be
at least as great as the electrical rating of the appliance.
2. The cord should be arranged so that it will not drape over the
countertop or tabletop where it can be pulled on by children or tripped
over unintentionally.
Parts and Features
Brushed, Stainless Steel Exterior – durable and sleek
Tempered Glass Lid – seals in heat and allows for viewing during the cooking process
Four Quart Ceramic Crock – is removable for easy cleaning in the dishwasher
Cool Touch Handles – stay cool, easy and comfortable to grasp
Digital Display and Timer – easy to read 24 hour digital timer allows you to prepare
meals up to one day in advance
6. Mode – offers a choice of High, Low, and Warm settings
7. Cord – wraps underneath for convenient storage
Appliance surfaces are hot during and after use. Always wear protective,
insulated oven mitts when touching a hot slow cooker.
Before the First Use
1. Carefully remove all the pieces of the slow cooker from the packaging
and place on counter near a suitable electrical outlet. (See Electrical
Requirements on page 4.)
2. Before the first use, hand wash the removable crock and lid in hot,
soapy water. Rinse and dry thoroughly.
3. Insert ceramic crock into slow cooker base.
4. Place slow cooker on a level, dry surface. Allow air circulation around
the slow cooker, keeping it away from window treatments, walls,
towels, etc.
5. Plug power cord into two-prong electrical outlet. The slow cooker will
chime once to indicate the slow cooker is ready for operation.
Setting the Controls
Step 1: LOAD
Make sure the slow cooker is assembled with the ceramic crock in place,
that it is on a dry, level surface, and it is plugged into a suitable electrical
outlet. (See Electrical Requirements on page 4.)
To make clean up easier, spray the inside of the ceramic crock with nonstick
cooking spray.
Fill the ceramic crock between ½ and 2/3 full with ingredients and cover with
lid. This meets food safety standards and ensures that your food will cook
thoroughly. Spread the ingredients evenly across the bottom of the crock.
Here are a few tips regarding ingredients:
• REFRIGERATE perishable foods before placing them in a slow cooker
• THAW any frozen ingredients, such as poultry and meats before placing
them in the slow cooker.
• CUT large pieces of meat (such as roasts or whole poultry) into pieces
and remove skin and excess fat to ensure thorough and even cooking.
• BROWN meats, including ground meats, before adding them to the slow
cooker for additional flavor, if desired.
• LAYER foods according to how quickly they cook. Meats cook more
quickly than vegetables in a slow cooker. So, layer vegetables first, then
meat, and pour any cooking liquids over top.
Each time the slow cooker is powered on, you will
notice it displays a default setting of the High cooking
mode and six hours of cooking time. However, you
may adjust the settings to suit your specific cooking
needs. The display will blink until the cooking
cycle begins.
To modify the cooking mode, press the Mode button to select between
High, Low and Warm.
Most slow cooker recipes provide cooking times for either Low or High
settings, so use these as your guide. Consider the following general tips for
selecting a heat setting.
High – Use this setting when time is short and you need food done within
a few hours. In general, one hour of cooking time on High is equal to two
hours on the Low setting.
Low – Choose this setting when you want to place food in the slow cooker
in the morning and serve dinner in the evening. Many main dish recipes
cooked on the Low setting take eight to ten hours.
Warm – Use this setting to keep cooked foods warm until serving. DO
NOT use the Warm setting to reheat leftovers or to cook foods (as the
temperature is not hot enough to do so).
Press the Time button to select desired cooking time (in
30 minute increments) or hold Time button for one minute
Your slow cooker is equipped with a digital timer with a
maximum cook time of 24 hours.
NOTE: The slow cooker does not begin cooking
until you press the Start/Cancel button.
The time remaining will be displayed and count down until
there is no time remaining. The slow cooker chimes three
times to indicate the cooking cycle is complete.
To Change Cooking Mode: If you decide you’d like to change the
cooking mode or time during the cooking process, you may press the
corresponding buttons or arrows to adjust accordingly. The time will adjust
by 30 minute increments. If you hold down the arrow button the time will
adjust in one minute increments.
To Cancel a Cycle: If you need to cancel a cooking cycle for any reason,
simply press the Start/Cancel button and the slow cooker will reset. The
default cooking modes will reappear and the display will blink.
At the end of the designated cooking time the slow cooker chimes three
times and automatically switches to the Warm setting until serving (up to
four hours). After four hours, the slow cooker automatically turns off.
• DO NOT cook foods using the Warm setting. Doing so may result in food
poisoning. The Warm setting is intended to keep cooked, hot foods warm
until serving.
• DO NOT reheat leftovers in a slow cooker. Doing so may result in food
poisoning. Instead, reheat leftovers on the stove top or in a microwave
until steaming hot, and then move to the slow cooker to keep warm
for serving.
Before serving, press the Start/Cancel button if the slow cooker is still
operating. Next, grasp the electrical plug securely and remove it from
the outlet.
Use caution when opening the slow cooker lid. Be sure to use the cool
touch handles and hot pads and oven mitts whenever touching the base of
the slow cooker. Carefully tilt the lid away from you to avoid burns from
escaping steam.
Use hot pads to remove the crock from the slow cooker, if desired. Never
place the hot slow cooker or crock directly on a wooden table or other nonheat resistant surface.
Once serving is complete. Remove any left over food and refrigerate in
storage containers. Do not use your ceramic crock for food storage.
If this slow cooker malfunctions during use, immediately press the
Start/Cancel button to cancel the cycle. Unplug the power cord from
the electrical outlet by grasping the plug. Do not use or attempt to repair
the slow cooker. Contact Calphalon Customer Service at
1-800-809-7267 for examination, repair, or adjustment.
As you become familiar with your new small appliance, we want to share
a few suggestions for adapting your traditional recipes for the slow cooker.
You may want to begin by referring to slow cooker cookbooks for recipes
similar to those you want to adapt. They will serve as a guide for cooking
times and temperatures. Refer to our handy “Suggested Slow Cooker
Settings” in the Quick Start Guide.
Why Moist Heat?
In general, slow cooking is a moist heat method of cooking. Steam
accumulates under the lid during cooking, which naturally adds more
moisture during the cooking process. This type of cooking is especially
suitable for foods that benefit from simmering in liquids over several hours to
tenderize and/or develop flavors.
• When using traditional recipes for the slow cooker, reduce the liquid by
about one-half, unless making soup or long grain rice.
• If you lift the lid at the end of the cooking time and discover there is too
much liquid that has accumulated during cooking, remove the lid. Set
the slow cooker on high for about 30 minutes and some of the liquid will
simmer away.
• Cut vegetables into approximately one-inch pieces so that they are bitesized and cook evenly.
• Reserve tender vegetables (such as broccoli and asparagus), pasta, and
quick cooking rice, and add in the final 30 minutes of cooking time.
• Dairy products tend to break down when using a long cooking process.
So, wait and stir them in about 30 minutes before the end of the
cooking time.
• Seafood should be added during the last hour to avoid overcooking.
• Brown meats, including ground meats, before slow cooking for added
flavor. And, slice larger cuts of meat (such as pot roast) into pieces
before placing in slow cooker.
• When slow cooking a roast, add approximately one cup of liquid (i.e.,
beef or vegetable broth) to the ceramic crock for a 2½ to 3 pound roast.
• The temperature, size and density of ingredients will affect cooking times.
Check cooked foods with a meat thermometer, if possible, to make sure
they reach an internal temperature of 160˚F.
Don’t Peek!
Remember to keep the lid in place while slow cooking. Each time you
remove the lid, the temperature drops, extending the cooking time.
Unplug slow cooker before cleaning. Failure to do so may result in risk of
serious injury and electric shock.
Before Cleaning
1. UNPLUG – Carefully unplug the slow cooker’s power cord from
electrical outlet by firmly grasping the plug.
2. REMOVE LEFTOVERS – Remove any leftover food and place in
storage containers; refrigerate. Do not store leftovers in the crock.
3. COOL – Let the slow cooker cool completely before attempting any
cleaning. The stainless steel base will be hot after use.
Cleaning the Slow Cooker
• Allow the slow cooker to cool and then remove the crock.
• Wash the crock and lid in the dishwasher, if desired. Or, wash in hot
soapy water. Rinse and dry thoroughly.
• Wipe the slow cooker base with a clean, damp cloth. DO NOT use
abrasive cleaners or scouring pads, as they may scratch the surface of
the slow cooker. DO NOT immerse the slow cooker base, cord or plug in
• Place crock in slow cooker base and put lid on top.
Note: Do not operate the slow cooker without the ceramic crock in place.
Wrap the electrical cord around the cord storage wrap under the slow
cooker for easy storage. Store the slow cooker upright on a clean, dry level
surface. Do not store anything on top of the slow cooker.
My slow cooker is not heating up; what am I doing wrong?
Be sure the power cord is plugged into a suitable outlet. See Electrical
Requirements on page 4. Then, check to make sure you’ve selected
both the cooking mode and time. Finally, press the Start/Cancel button to
start the cooking process.
How do I know which heat setting to choose? Refer to our handy
“Suggested Slow Cooker Settings” in the Quick Start Guide. Also, you may
want to look at existing slow cooker recipes. They provide suggested cook
times and heat settings. Most foods may be cooked on either the Low or the
High setting. It depends on the amount of time available for cooking and
how tender you want the food to become. The longer the cook time, the
more tender the food.
I’ve cooked my food for the designated time, but it’s not
steaming hot. How could this be? Check to make sure you didn’t start
with frozen ingredients. All foods you place in the slow cooker should be
thawed before using. Also, determine if you’ve overloaded the slow cooker.
The USDA recommends filling a slow cooker between ½ and ¾ full. Finally,
make sure you cut large pieces of meat or poultry into smaller pieces
before cooking.
My new slow cooker seems to cook faster than my previous
slow cooker that I bought 20 years ago. Could this be? Yes. To
keep up with food safety standards, slow cookers manufactured today cook
at slightly higher temperatures than older models. So, you will find that
foods become hot and steamy more quickly.
While cooking family dinners I often run out of room in my
regular oven. Can I use my slow cooker to serve dishes such
as mashed potatoes? If so, what setting should I use? Yes.
Simply spray your ceramic crock with nonstick cooking spray and spoon
in the mashed potatoes. Cover with the lid and set the slow cooker on
the Warm setting. This will keep the potatoes (or other side dishes) warm
without scorching them.
The power went out, and I discovered my cold slow cooker
full of food has been sitting on the counter for several hours.
If I heat the food to steaming hot, will it be safe? Food that sits
at room temperature for more than two hours is no longer safe to eat and
should be discarded.
Register your Slow Cooker - It’s Easy!
Please register your product to ensure that we have the correct information
in our system for any warranty inquiries. Retain the original sales
receipt. Without registering your product or having the
original sales receipt, we will consider the warranty start date
to be the date of manufacture.
Taking a few moments to register your product greatly expedites warranty
inquiries and helps us continue to develop new products and services that
make your culinary experience even better. Please visit for complete details.
Limited One Year Warranty
Calphalon will repair or replace any slow cooker found defective in
material or workmanship within one year of the original purchase with
the original sales receipt. This warranty applies when the slow cooker is
put to normal household use and is operated and cared for according
to the instructions. This excludes damage from misuse or abuse, such as
improper cleaning, neglect, accident, alteration, fire, theft, or use in a
commercial establishment. Minor imperfections, surface markings as a
result of shipping, and slight color variation are normal. This warranty
excludes all incidental and consequential damages, except in those
states that do not allow the exclusion or limitation of these damages.
Without an original sales receipt or having registered your product
with Calphalon, the warranty start date will be considered the date of
manufacture. This warranty gives you specific legal rights, and you may
have other rights that vary from state to state.
Customer Service
We at Calphalon want to hear from you. If you have a question, comment,
or a recommendation that will help us help you, please contact us via our
web site, phone, fax or mailing address.
Please do not return the product to the store. Please contact us
directly with questions or comments about your slow cooker.
Thank you!
Web site
Write Us
Calphalon Customer Service
PO Box 583 Toledo, Ohio 43697-0583
(Please, DO NOT send returns to this address)
Toll Free Phone
(Monday-Friday 8:00am – 5:00pm EST)
Chicken Cacciatore
Serves 8
¼ c. all-purpose flour
Salt and pepper, to taste
8 large chicken thighs, excess fat trimmed
1 Tbsp. olive oil
1 c. chopped onions
2 cloves garlic, minced
1 red bell pepper, seeded and cut into 1” pieces
1 green bell pepper, seeded and cut into 1” pieces
2 sprigs fresh thyme
1 sprig fresh rosemary
2 c. canned plum tomatoes, coarsely chopped
½ c. chicken stock
¼ c. white wine
8 oz. cremini mushrooms, sliced thick
Combine flour, salt and pepper in a shallow dish. Coat chicken thighs in
flour mixture and transfer pieces to a plate. Heat a 12” Calphalon nonstick
omelette pan over medium-high heat. Add olive oil and heat for about 1
minute or until hot. Add chicken to pan and brown on all sides; transfer
browned chicken to slow cooker crock. Add onions, garlic, peppers, thyme,
tomatoes, stock, wine and a pinch of salt and pepper to crock. Cover with
lid and cook 3 hours on High. Remove lid, add mushrooms and continue
to cook for 30 minutes on High. Remove sprigs of thyme and rosemary.
Reseason sauce with salt and pepper and serve chicken with cooked rice
or noodles.
Chili con Carne
Serves 6
2 lbs. lean ground beef (or ground turkey)
1 Tbsp. olive oil
1½ c. onions, finely diced
3 cloves garlic, pureed
1 Tbsp. ground cumin, toasted
3 Tbsp. chili powder (Try chili blends such as ancho and chipotle)
Pinch cayenne pepper
1 scant Tbsp. canned Chipotle chilies in adobo sauce, chopped
3 c. canned plum tomatoes, coarsely chopped
¼ c. beef stock
1 bay leaf
Stems of cilantro tied with cotton kitchen twine
1 c. canned red kidney beans, rinsed and drained
1 c. canned white kidney beans, rinsed and drained
¼ c. fresh cilantro leaves, finely chopped
1 c. Monterey Jack cheese, grated
1 c. sour cream
1 bunch green onions, finely chopped
2 limes, cut into wedges
Tortilla chips
Heat a 12” Calphalon nonstick omelette pan over medium heat. Add olive
oil and heat one minute. Add beef and brown. Pour off excess fat and
transfer beef to slow cooker crock. In same pan, add onions and cook
until transparent, about 2-3 minutes. Add garlic and continue to cook over
medium heat for another minute. Be careful not to burn garlic.
Transfer to slow cooker crock. Add cumin, chili powder, cayenne, chipotle
chilies, tomatoes, beef stock, bay leaf and stems of cilantro. Cover with lid
and cook 1 1/2 hours on high and 30 minutes on Low. Add beans, season
with salt and pepper and cook 30 additional minutes on Low. Remove
cilantro stems and stir in chopped cilantro and mix well. Serve with garnish
of Monterey Jack cheese, sour cream, green onion, limes and chips.
© 2011