Citizen PMU2300III User`s manual

PRINTER PRESENTER UNIT
MODEL PMU2300III
User’s Manual
WEEE MARK
En
If you want to dispose of this product, do not mix it with general household waste. There is a
separate collection systems for used electronics products in accordance with legislation under
the WEEE Directive (Directive 2002/96/EC) and is effective only within European Union.
Ge
Wenn Sie dieses Produkt entsorgen wollen, dann tun Sie dies bitte nicht zusammen mit dem
Haushaltsmüll. Es gibt im Rahmen der WEEE-Direktive innerhalb der Europäischen Union
(Direktive 2002/96/EC) gesetzliche Bestimmungen für separate Sammelsysteme für gebrauchte
elektronische Geräte und Produkte.
Fr
Si vous souhaitez vous débarrasser de cet appareil, ne le mettez pas à la poubelle avec vos
ordures ménagères. Il existe un système de récupération distinct pour les vieux appareils
électroniques conformément à la législation WEEE sur le recyclage des déchets des
équipements électriques et électroniques (Directive 2002/96/EC) qui est uniquement valable
dans les pays de l’Union européenne.
Les appareils et les machines électriques et électroniques contiennent souvent des matières
dangereuses pour l’homme et l’environnement si vous les utilisez et vous vous en débarrassez
de façon inappropriée.
Sp
Si desea deshacerse de este producto, no lo mezcle con residuos domésticos de carácter
general. Existe un sistema de recogida selectiva de aparatos electrónicos usados, según
establece la legislación prevista por la Directiva 2002/96/CE sobre residuos de aparatos
eléctricos y electrónicos (RAEE), vigente únicamente en la Unión Europea.
It
Se desiderate gettare via questo prodotto, non mescolatelo ai rifiuti generici di casa. Esiste
un sistema di raccolta separato per i prodotti elettronici usati in conformità alla legislazione
RAEE (Direttiva 2002/96/CE), valida solo all’interno dell’Unione Europea.
Du
Deponeer dit product niet bij het gewone huishoudelijk afval wanneer u het wilt verwijderen. Er
bestaat ingevolge de WEEE-richtlijn (Richtlijn 2002/96/EG) een speciaal wettelijk
voorgeschreven verzamelsysteem voor gebruikte elektronische producten, welk alleen geldt
binnen de Europese Unie.
Da
Hvis du vil skille dig af med dette produkt, må du ikke smide det ud sammen med dit almindelige
husholdningsaffald. Der findes et separat indsamlingssystem for udtjente elektroniske produkter
i overensstemmelse med lovgivningen under WEEE-direktivet (direktiv 2002/96/EC), som
kun er gældende i den Europæiske Union.
Por
Se quiser deitar fora este produto, não o misture com o lixo comum. De acordo com a legislação
que decorre da Directiva REEE – Resíduos de Equipamentos Eléctricos e Electrónicos (2002/
96/CE), existe um sistema de recolha separado para os equipamentos electrónicos fora de
uso, em vigor apenas na União Europeia.
Pol
Jeżeli zamierzasz pozbyć się tego produktu, nie wyrzucaj go razem ze zwykłymi
domowymi odpadkami. Według dyrektywy WEEE (Dyrektywa 2002/96/EC)
obowiązującej w Unii Europejskiej dla używanych produktów elektronicznych
należy stosować oddzielne sposoby utylizacji.
—1—
Declaration of Conformity
This printer conforms to the following Standards:
The Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC, the RoHS
Directive 2002/95/EC, and the WEEE Directive 2002/96/EC.
LVD : EN60950-1
EMC: EN55022
EN61000-3-2
EN61000-3-3
EN55024
Class A
This declaration applies only to the 230-V model.
IMPORTANT: This equipment generates, uses, and can radiate radio frequency
energy and if not installed and used in accordance with the instruction manual, may
cause interference to radio communications. It has been tested and found to comply
with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC
Rules, which are designed to provide reasonable protection against such interference
when operated in a commercial environment. Operation of this equipment in a
residential area is likely to cause interference, in which case the user at his own
expense will be required to take whatever measures may be necessary to correct the
interference.
CAUTION: Use shielded cable for this equipment.
Sicherheitshinweis
Die Steckdose zum Anschluß dieses Druckers muß nahe dem Gerät angebracht und
leicht zugänglich sein.
For Uses in Canada
This Class A digital apparatus complies with Canadian ICES-003.
This digital apparatus does not exceed the Class A limits for radio noise emissions
from digital apparatus, as set out in the radio interference regulations of the Canadian
department of communications.
Pour L’utilisateurs Canadiens
Cet appareil numérique de la Classe A est conforme à la norme NMB-003 du Canada.
Cet appareil numérique ne dépasse pas les limites de carégorie a pour les émissions
de bruit radio émanant d’appareils numériques, tel que prévu dans les réglements sur
l’interférence radio du départment Canadien des communications.
—2—
GENERAL PRECAUTIONS
 Before using this product, be sure to read through this manual. After
having read this manual, keep it in a safe, readily accessible place for
future reference.
 The information contained herein is subject to change without prior
notice.
 Reproduction or transfer of part or all of this document in any means is
prohibited without permission from Citizen Systems.
 Note that Citizen Systems is not responsible for any operation results
regardless of omissions, errors, or misprints in this manual.
 Note that Citizen Systems is not responsible for any trouble caused as a
result of using options or consumables that are not specified in this
manual.
 Except explained elsewhere in this manual, do not attempt to service,
disassemble, or repair this product.
 Note that Citizen Systems is not responsible for any damage attributable
to incorrect operation/handling or improper operating environments that
are not specified in this manual.
 Data is basically for temporary use and not stored for an extended period
of time or permanently. Please note that Citizen Systems is not
responsible for damage or lost profit resulting from the loss of data
caused by accidents, repairs, tests or other occurrences.
 If you find omissions, errors, or have questions, please contact your
Citizen Systems dealer.
 If you find any pages missing or out of order, contact your Citizen Systems
dealer for a replacement.
—3—
SAFETY PRECAUTIONS ...WHICH SHOULD BE STRICTLY OBSERVED
Before using this product for the first time, carefully read these SAFETY PRECAUTIONS.
Improper handling may result in accidents (fire, electric shock or injury).
In order to prevent injury to operators, third parties, or damage to property, special
warning symbols are used in the User’s Manual to indicate important items to be strictly
observed.
 After having read this Manual, keep it in a safe, readily accessible place for future
reference.
 Some of the descriptions contained in this manual may not be relevant to some printer
models.
The following describes the degree of hazard and damage that could occur if the printer
is improperly operated by ignoring the instructions indicated by the warning symbols.
WARNING
Neglecting precautions indicated by this symbol may result in fatal or serious injury.
CAUTION
Neglecting precautions indicated by this symbol may result in injury or damage to
property.
This symbol is used to alert your attention to important items.
This symbol is used to alert you to the danger of electric shock or electrostatic
damage.
This symbol denotes a request to unplug the printer from the wall outlet.
This symbol is used to indicate that the power supply must be grounded.
This symbol is used to indicate useful information, such as procedures,
instructions or the like.
This symbol is used to indicate prohibited actions.
—4—
PRECAUTIONS ON PRINTER INSTALLATION
WARNING
 Do not use or store this product in a place where it will be exposed to:
* Flames or moist air.
* Direct sunlight.
* Hot airflow or radiation from a heating device.
* Salty air or corrosive gases.
* Ill-ventilated atmosphere.
* Chemical reactions in a laboratory.
* Airborne oil, steel particles, or dust.
* Static electricity or strong magnetic fields.
• Neglecting these warnings may result in printer failure, overheating,
emission of smoke, fire, or electric shock.
 Do not drop any foreign object nor spill liquid into the printer. Do not
place any object on the printer either.
 Do not drop any metallic object such as paper clips, pins or screws
into the printer.
 Do not place a flower vase, pot, or anything containing water on the
printer.
 Do not spill coffee, soft drinks, or any other liquid into the printer.
 Do not spray insecticide or any other chemical liquid over the printer.
• Dropping a metallic foreign object into the printer, may cause printer
failure, fire, or electric shock. Should it occur, immediately turn the
printer off, unplug it from the supply outlet, and call your local Citizen
Systems dealer.
Do not handle the printer in the following ways:
 Do not subject the printer to strong impacts or hard jolts (e.g., being
stepped on, dropped or struck).
 Never attempt to disassemble or modify the printer.
• Neglecting to handle properly may result in printer failure,
overheating, emission of smoke, fire, or electric shock.
 Install, use, or store the printer out of the reach of children.
• Electric appliances could cause an unexpected injury or accident if
they are handled or used improperly.
• The plastic bag the printer came in must be disposed of properly or
kept away from children. Wearing it over the head may lead to
suffocation.
—5—
CAUTION
Do not use the printer under the following conditions.
 Avoid locations subject to vibration or instability.
 Avoid locations where the printer is not level.
• The printer may fall and cause an injury.
• The quality of printing may deteriorate.
 Do not place anything on the printer.
 Do not cover or wrap the printer in cloth or blankets.
• Doing so could cause heat to build up and deform the case or start a
fire.
 Avoid using the printer with a device that is a strong source of noise.
• The printer may have an adverse effect on nearby radio or TV
transmissions. There may also be cases when nearby electrical
appliances adversely influence the printer, causing data errors or
malfunction.
 Installed in any orientation other than those specified.
• Malfunction, failure, or electric shock may result.
 Connect the printer to a ground.
• Electric leakage may cause an electric shock.
 Before connecting or disconnecting the grounding lead to or from the
printer, always unplug it from the electric outlet.
—6—
PRECAUTIONS IN HANDLING THE PRINTER
WARNING
Please observe the following precautions for power source and power
cord:
 Use the printer only at the specified supply voltage and frequency.
 Check to make sure that the supply outlet from which the printer is
powered has a sufficient capacity.
 Do not use a deformed or damaged power cord.
 Do not attempt to modify the power cord unnecessarily.
—7—
CAUTION
To prevent possible malfunction or failure observe the following.
 Avoid operating the printer without paper properly loaded.
 Avoid the use of paper not complying with specifications.
• May result in poor print quality.
 Avoid using torn pieces of paper or paper spliced with plastic adhesive
tape.
 Avoid forcibly pulling already loaded paper by hand.
 Be sure to firmly insert the cable plugs into their mating sockets.
• A cross connection may damage the printer’s internal electronics or
the host system’s hardware.
—8—
CAUTION
To prevent injury and printer failures from worsening, observe the following:
 Do not touch the printing surface of the thermal head.
 Do not touch any of the moving parts (e.g., paper cutter, gears, active
electric parts) while the printer is working.
 In case of trouble do not attempt to repair the printer. Ask Citizen
Systems service for repair.
 Be careful of the sharp edges on the printer. Do not allow them to
injure you or damage property.
• May result in electric shock, burn, or injury.
If the printer emits smoke, an odd smell, or unusual noise while
printing, immediately abort the current print session and
unplug the printer from the electric outlet.
DAILY MAINTENANCE
Observe the following precautions for daily maintenance.
 When cleaning the printer, always turn it off and unplug it from the
electric outlet.
 Use a soft, dry cloth for cleaning the surface of the printer case.
For severe stains, use a soft cloth slightly dampened with water.
Never use organic cleaning solvent, paint thinner, trichloroethylene,
benzene, or ketone. Never use a chemically processed cleaning cloth.
For cleaning the presenter and platen, wet a towel with a small amount
of ethanol and wipe the dirt on the roller.
 To remove paper dust, use a soft brush.
CAUTION
• The thermal head is at a dangerously high temperature immediately after printing.
Allow it to cool off before starting maintenance work.
Visit the following site to get documentation, drivers, utilities, and other
information.
http://www.citizen-systems.co.jp/english/support/index.html
—9—
THE TABLE OF CONTENTS
1. GENERAL OUTLINE .................................................................. 11
1.1
1.2
1.3
1.4
Features ........................................................................................ 11
Unpacking .................................................................................... 12
Model Classification .................................................................... 13
Basic Specifications..................................................................... 14
2. EXPLANATION OF PRINTER PARTS ....................................... 15
2.1 Printer Appearance...................................................................... 15
2.2 PMU2300III Series........................................................................ 18
2.3 Options ......................................................................................... 21
3. SETUP........................................................................................ 22
3.1
3.2
3.3
3.4
3.5
3.6
Paper Holder Attachment Position............................................. 22
How to set the paper holder ....................................................... 23
Connecting Interface Cables ....................................................... 27
Precautions for Installing the Printer ......................................... 29
Setting the DIP Switch on the Serial Interface Board ............... 31
Adjusting the Paper Near-end Sensor ....................................... 32
4. MAINTENANCE AND TROUBLESHOOTING........................... 34
4.1
4.2
4.3
4.4
4.5
4.6
How to Set Paper (Replacement) ............................................... 34
How to Release Cutter Lock (Cutter Error)................................. 36
How to Remove Paper Jam ........................................................ 37
Self-printing ................................................................................. 40
Hexadecimal Dump Printing....................................................... 41
Error Messages ............................................................................ 42
5. OTHER ....................................................................................... 44
5.1 External Views and Dimensions................................................. 44
5.2 Printing Paper .............................................................................. 50
5.3 Setting of Memory Switches ...................................................... 51
— 10 —
1. GENERAL OUTLINE
The PMU2300III is a printer designed for use with a broad array of terminal
equipment including data, measuring instruments, outdoor information, or as a
presenter for issuing various kinds of tickets and coupon tickets.
With extensive features, it can be used in a wide range of applications.
To obtain the best results from the PMU2300III printers, please read the
instructions in this manual thoroughly.
1.1 Features
(1)
(2)
(3)
(4)
(5)
(6)
(7)
The down-sizing is realized.
High-speed 150mm/s printing
High resolution printing with 8 dots/mm
Supports paper width of 80mm
Supports long life printer head, highly-reliable simple mechanism
Operating temperature range -10°C to +60°C
Simple head / paper maintenance by adopting the new head open
mechanism.
(8) Interface serial, parallel, USB (printer class, virtual COM).
(9) OEM available
(10) Black mark (factory option)
(11) Equipped with presenter function that enables the discharge / recovery of
printed or cut paper.
(12) Lights up printing paper discharge port by bezel LED display.
(13) Supports paper holder with a large diameter (ø203mm)
— 11 —
1.2 Unpacking
Make sure the following items are included with your printer.
 Printer
1
 Installation Manual 1
 Power cord
1
 Parallel cable
1
(For Parallel I/F model only)
Printer
Power cord
Parallel cable
Installation
Manual
CAUTION
 Use the printer under stable condition without any vibration.
 Do not set the printer close to a heater or in location under direct sunlight.
 Do not print in the state where moisture is present on the head surface due to
condensation, etc.
 Avoid condensation. Do not turn on the power until condensation is clear.
— 12 —
1.3 Model Classification
Model numbers indicate printer features according to the following system.
1.3.1 Model Name
PMU2300 III P B - RS U M1
Specification of mechanism
S: Standard
P: Standard+presenter
Sensor (Black Mark)
No mark : No sensor
M1: Black Mark (left)
M2: Black Mark (right:Platen open lever
side)
Bezel
N: Not equipped with Bezel
B: Equipped with Bezel
Interface (Serial, Parallel, USB; See P26, P27)
RS: Serial (RS-232C compliant)
PA: Parallel (IEEE1284 compliant)
UB: USB
Destination
J : Japan
U : North America / Europe
1.3.2 Optional (Paper holder)
PHU - 102 S
Maximum paper diameter
102: ø102mm
203: ø203mm
Paper insertion direction
S : Side insertion
T : Top insertion
1.3.3 Precautions
–Registration in the printer main unit–
Following items has been registered in the printer main unit as a factory option
depending on the model and they cannot be changed by a user.
• Model name of self printing (See page 40)
• ROM version of self printing (See page 40)
• Initial value when it is shipped from factory (initial value of command “reset
all contents set by GS (E function: 255 printer function setting mode) to the
factory-setting status”, varies depending on the model)
* It is possible to change the setting to the same setting as that of other model
by memory switch setting.
— 13 —
1.4 Basic Specifications
Items
PMU2300IIISN
PMU2300III Series
PMU2300IIISB
PMU2300IIIPN
PMU2300IIIPB
Printing Method
Line thermal (thermal printing method)
Dot configuration (Max.) 72mm/576 dots
Dot density
8 dots / mm
MAX 150mm/sec. (1200 dot line / sec.)
Printing speed *1
Paper feed
0.125mm
Printing line columns
FontA : 48 digits FontB : 64 digits FontC : 72 digits
(Max.)
Kanji FontA : 24 digits Kanji FontC : 36 digits
Printing size
Character type
User memory
Bar codes
Line feed rate
Printing paper
Interface
Presenter
Input buffer
Power source
Weight
Operating temperature
Storage temperature
Machine reliability
Safety standard *2
FontA : 12 × 24 dots 1.50 × 3.00mm FontB : 9 × 24 dots 1.13 × 3.00mm
FontC : 8 × 16 dots 1.00 × 2.00mm
Kanji Font A : 24 × 24 dots 3.00 × 3.00mm
Kanji Font C : 16 × 16 dots 2.00 × 2.00mm
As the space in the character font is included, the actual character is smaller
than the size shown above.
Alphanumeic,International Characters (12 characters × 16 countries),
Code 437, 850(858), 852, 857, 858, 860, 863, 864, 865, 866
WPC1252, Katakana, Thai code18 Kanji (JIS Category 1, 2),
kana, JIS C 6226-1983
256KB(User generated character, created logo can be registered)
UPC-A/E, JAN(EAN)13digits/8digits, ITF, CODE39, CODE128, CODABAR,
CODE93 PDF417, QR code
4.25mm (approx.1/6 inch) can be set with command
Paper width : 80mm
Paper thickness PMU2300III : 60 to 87µm
Serial (RS-232C C compliant) Parallel (IEEE 1284 C compliant)
USB (Printer class, Virtual COM)
Minimum length of ticket :
75mm (Valid at setting MSW11-6)
—
—
Number of paper discharge:
1 million times (65µm)
4K / 45 byte (only 4K for parallel)
Input voltage DC24V±10% power consumption 1.9A (9A at peak)
*Optional AC Adapter 36AD1 compliant
0.9kg
1.0kg
1.2kg
1.2kg
-10 to 60°C (*36AD1 0 to 45°C when in operation)
10 to 80% (no condensation)
-25 to 65°C 10 to 90% (no condensation)
Printer head life : 100km, 100 million pulse (normal temperature, normal
humidity, recommended paper)
Auto cutter life : 1 million cut (normal temperature, normal humidity,
thickness 65µm when full cut)
VCCI Class A
UL, C-UL, FCC Class A
TUV-Bauart, CE Marking
Notes:
*1: - The printing speed above should be under the conditions of voltage at 24.0V, 25°C, printing
Duty12.5%
- The printing speed may be slow depending on the setting of printing condition or combination
of commands.
*2: - The above specification applies exclusively when using dedicated AC adapter (36AD1)
— 14 —
2. EXPLANATION OF PRINTER PARTS
2.1 Printer Appearance
Names of parts
Auto cutter
Tension bar
Printer
Mechanism
FFC
Main board
cover
Platen open lever
Platen holder
Operation section
FEED Switch
POWER LED
ERROR LED
BM sensor (optional)
Power
connector
Printing
head
DIP Switch
Interface connector
Serial I/F
Parallel I/F
USB
I/F
Platen
— 15 —
 Main board cover
The main board can be exposed by unscrewing one screw that fixes the main
board cover and removing it by sliding it.
 Auto cutter
Automatically cuts the paper when printing is finished.
 Platen open lever
Used in an instance of cutter error or paper jam.
 Tension bar
Absorbs the shock at the rotation of paper roll.
 Printing head
Prints characters and graphic data on paper (paper rolls).
 Interface connector (3 types)
Serial, Parallel, USB cable are connected to the interface connector. The serial
interface board is equipped with a DIP switch.
 Power connector (Input voltage : DC24V±10%)
Refer to 4.2 How to Release Cutter Lock (Cutter Error)
— 16 —
Operation Section
POWER LED
ERROR LED
FEED Switch
 POWER LED
Lights when the power is on, turns off when the power is off.
Flashes when data is incoming or a memory error has occurred.
 ERROR LED
Flashes if the print head is hot, the paper cover is open, a cutter lock occurs,
and so forth.
 FEED Switch
Press this switch to feed paper.
In case of a cutter lock, remove the cause of the lock, close the platen cover,
and then press the FEED switch.
The printer enters the mode for setting memory switches and running selfprinting.
Refer to 4.4 Self-printing
Refer to 4.6 Error Messages
Refer to 5.3 Setting of Memory Switches
— 17 —
2.2 PMU2300III Series
This printer is equipped with a function for controlling the bezel LED during
standby / printing / discharge. This function can be switched to valid / invalid
using the memory switch.
- For the bezel, two types; for main unit and for presenter are available. For the
bezel for the main unit, the bezel paper detection sensor is attached in the
bezel and the paper can be detected.
* For details on each command, refer to the command reference.
 When the bezel is attached
Bezel
Bezel (for Presenter)
 Presenter section
Cover unit
Presenter unit
Cover unit fixing screw
Presenter paper detection sensor
(when the cover is removed)
Presenter roller
Presenter paper retract sensor
— 18 —
2.2.1 Memory switch setting (Presenter function)
The presenter function can be set with MSW11.
1.
MSW11-1: Presenter
Function : Validity/invalidity of presenter function is selected.
Operation at OFF (Invalid): The presenter function is disabled.
The setting of MSW11-2~MSW11-6 is disabled.
Operation at ON (Valid):
The Presenter function is enabled.
The setting of MSW11-2~MSW11-6 is enabled.
2.
MSW11-2: Retract Function
Function : Validity/invalidity of recovery operation is selected.
Operation at OFF (Invalid): The recovery operation is disabled.
Operation at ON (Valid):
The recovery operation is enabled.
After ejecting paper, the function performs
paper recovery either in forward ejection or rear
side recovery after a certain time passed with
the setting of MSW11-3 (Retract Direction).
By the execution of Retracting receipt
immediately Command GS R 0, conducts
instant recovery operation.
- The recovery time can be set with the Setting Command, GS ( E, of
customized value. Also, the recovery time until power being OFF is
changeable with the setting command, GS R 1, of the Receipt Recovery
Timer value.
Initial Value of Recovery Time: 5s
3.
MSW11-3: Retract Direction
Function : Selects recovery direction at Retract Function Valid (MSW11-2 = ON)
Operation at OFF (Rear): Recovers paper from rear side.
Operation at ON (Forward): Ejects paper forward.
4.
MSW11-4: Store and eject
Function : Selects valid/invalid of ejection after accumulation.
Operation at OFF (Invalid): When paper is reached to Presenter Roller,
synchronizes with printing line-feed without
paper sagging and conducts paper ejection.
Operation at ON (Valid):
Paper ejection does not occur even when the
paper reaches to the Presenter Roller and
conducts paper ejection after paper sagging
of maximum 220 mm.
5.
MSW11-5: No print with paper
Function : When recovery sensor is detecting paper, selects valid/invalid of the next
printing/ejecting operation.
Operation at OFF (Invalid): Even when the recovery sensor detects paper,
conducts the next printing/ejection operation.
Operation at ON (Valid):
When the recovery sensor is detecting paper,
waits the next printing/ejection operation
until the sensor fails to detect paper.
6.
MSW11-6: Min Receipt Length
Function : Selects minimum receipt length.
Operation at OFF (75mm): Sets the minimum length at 75mm.
Operation at ON (120mm): Sets the minimum length at 120mm.
— 19 —
2.2.2 Memory switch setting (Bezel function)
The bezel function can be set by MSW12.
1.
MSW12-1: Bezel Function
Function : Validity / invalidity of bezel function is selected.
OFF operation at (invalid) :The bezel function is disabled
Setting of MSW12-2 to MSW12-6 is disabled.
ON operation at (valid) : The bezel function is enabled.
Setting of MSW12-2 to MSW12-6 is enabled.
2.
MSW12-2: LED Control
Function : Validity / invalidity of bezel LED control (during standby / during printing /
during discharge) is selected.
OFF operation at (invalid): The bezel LED control is disabled.
ON operation at (valid) : The bezel LED control is enabled.
- The bezel LED display status, bezel lighting time during standby, and
bezel blinking time can be set by setting of customized value GS ( E
Command.
Initial value of bezel LED display
During standby : OFF
During printing : lights up
During discharge : blinks
Initial value of bezel lighting time during standby
0: continuously lights up
Initial value of bezel blinking ON/OFF time
5: 500ms
- The bezel LED display can be changed by controlling bezel LED
command GS R 2 regardless of setting of MSW12-2.
3.
MSW12-5: Show Error by LED
Function : Validity / invalidity of LED abnormal display is selected.
When an error is generated, the bezel LED is displayed by synchronizing it
with the error LED
OFF operation at (invalid): LED abnormal display is disabled.
ON operation at (valid): LED abnormal display is enabled.
4.
MSW12-6: No print with paper
Function : When the bezel paper detection sensor detects the paper, validity /
invalidity of next printing / discharge operation is selected.
This function becomes effective only when the bezel for the main unit is
attached.
OFF operation at (invalid): Even if the bezel paper detection sensor
detects the paper, the next printing /
discharge operation is carried out.
ON operation at (valid): If the bezel paper detection sensor detects the
paper, the next printing / discharge operation
is carried out after the sensor does not detect
the paper.
— 20 —
2.3 Options
Paper holder (optional)
 Paper holder unit / kit: option
- There are two types of paper holder as shown below.
- The selectable paper insertion direction varies depending on the type of
paper holder.
1.
Horizontal paper insertion holder kit for maximum paper diameter ø102mm: PHU102S (part number: ZF98901)
Attach the paper shaft
at this position
Paper Shaft
Shaft stopper
2.
PNE Sensor
Attach the PNE sensor
at this position
Cord holder
Vertical paper insertion holder kit for maximum paper diameter ø203mm: PHU-203T
(part number: ZF98903)
Paper Shaft
PNE Sensor
Dumper
— 21 —
3. SETUP
3.1 Paper Holder Attachment Position
The paper holder attachment position to the printer main unit varies depending
on the paper diameter / insertion direction as shown in the table below.
* The paper holder is attached in the direction of figure in the table below for
Paper holder attachment position.
(3)
(2)
(1)
(1)
Left side
(2)
(3)
Right side
Paper holder attachment
Paper holder attachment position
Paper diameter/
Insertion direction
Left side
(3)
(2)
Right side
(1)
(1)
(2)
(3)
—
—
1: ø102mm/Left
—
—
2: ø102mm/Right
—
Paper diameter/
Insertion direction
Left side
(3)
Right side
(1)
3: ø203mm/Upper
— 22 —
(1)
(3)
3.2 How to set the paper holder
Paper holder ø203mm/Upper insertion
1. Turned the power OFF and open the main board cover with a driver.
2. Insert the PNE sensor cable through the outlet in the main unit and plug in to the socket.
3. Attach the paper holder into the hole (1) & (3) with M3 screws.
4. Close the main board with the M3 screws.
— 23 —
Paper holder ø102mm/Left insertion
1. Attach the cord holder on the outer side of paper holder. Adjust the cable at  mark
indicated on the holder.
2. After opening the main board cover, insert the PNE sensor cable through the outlet in
the main board and plug in to the connector. Attach the paper holder into the hole (2)
& (3) with M3 screws.
— 24 —
3. Place the paper shaft onto the holder
hole and attach it in the uppermost hole
with M4 screw.
4. Attach the shaft stopper through (2)
hole in the main unit with M3 screw.
5. Close the main board with the M3
screws.
— 25 —
Paper holder ø102mm/Right insertion
1. Attach the cord holder on the outer side of paper holder. Fix it with M3 screw.
2. Insert the PNE sensor cable through the outlet in the main unit and plug in to the
connector.
3. Attach the paper holder into the hole (2) & (3) with M3 screws. Place the paper shaft
onto the holder hole and attach it in the uppermost hole with M4 screw.
4. Attach the shaft stopper through (1) hole in the main unit with M3 screw. Close the
main board with the M3 screws.
— 26 —
3.3 Connecting Interface Cables
1.
2.
Turn off the power.
Orient the interface cable correctly and insert it into the interface connector.
CAUTION
 Be sure to carry out the work after pulling out the paper, interface, and the power
supply connector.
 If you make a connection to the connector other than above, check the status of each
signal and connect it correctly. Failure to do so may damage the host PC.
 When disconnecting the cable, always hold the connector. Wiring disconnection fault
may occur if you hold the cable.
 To connect more than one printer to a single computer via a USB interface you must
change the serial number of the USB interface.
 Do not use CN401 for any purposes other than communication. The wrong use may
damage the printer and negatively affect the human body and the peripheral
equipment etc.
 Place the interface cable so people do not trip on it.
Use a serial interface cable with the connection layout shown below.
Printer
CN301
Host
9pin Serial I/F
Printer
CN301
Host
25pin Serial I/F
2
RD
TD
3
2
RD
TD
2
3
TD
RD
2
3
TD
RD
3
4
DTR
DSR
6
4
DTR
DSR
6
5
GND
GND
5
5
GND
GND
7
6
DSR
DTR
4
6
DSR
DTR
20
7
RTS
CTS
8
7
RTS
CTS
5
CN401 exists on the main board. The main board can be exposed by unscrewing
one screw that fixes the main board cover and removing it by sliding it.
— 27 —
Use a parallel cable with the connection layout shown below.
Printer
CN401
Host
36pin Parallel I/F
Printer
CN401
Host
25pin Parallel I/F
1
STB
1
1
STB
1
2
DATA0
2
2
DATA0
2
3
DATA1
3
3
DATA1
3
4
DATA2
4
4
DATA2
4
5
DATA3
5
5
DATA3
5
6
DATA4
6
6
DATA4
6
7
DATA5
7
7
DATA5
7
8
DATA6
8
8
DATA6
8
9
DATA7
9
9
DATA7
10
ACK
10
10
ACK
10
9
11
BUSY
11
11
BUSY
11
12
PE
12
12
PE
12
13
SELECT
13
13
SELECT
13
14
AUTOFD
14
14
AUTOFD
14
15
INIT
15
INIT
16
FAULT
16
FAULT
15
17
SELSECT IN
17
SELSECT IN
16
18(19)
GND
20
N.C
19-30
31
18(19)
GND
17
20
N.C
18-25
32
36


CAUTION
 Pull out the wiring external using the space .
 After the wiring, fix the cable with a cord keeper etc. using the hole  preventing the
cable from being pulled from external.
 Take care not to clip cables etc. when the main board cover is closed.
 After the work, be sure to close the main board cover and do not use the product
when it is exposed.
 If you make a connection to the connector other than above, check the status of each
signal and connect it correctly.
— 28 —
3.4 Precautions for Installing the Printer
 The printer should be installed on the flat surface (flatness 0.3 or less) with a
sufficient strength.
 Take care not to be injured by an edge of plate when you install the printer.
 Do not move the printer by holding a weak part such as harness because it
may cause an unexpected accident.
 This printer should be secured by four screws (M3x6 to 10mm) at the position
shown below.
 If the printer main unit does not contact the metallic part when you install it,
make the ground connection using the FG connection screw shown below.
 When you install to the wall (position A indicated Fig page 30), the wall inside
should be smooth and flat face so as not to be caught by the edge of paper.
 Under lower temperature environment, paper jam may occur while rear paper
collection as well as minimum length of ticket is set at 75mm. Set accordingly
at 120mm. (Refer to 2.2.1 Memory switch setting (Presenter function))
Installation example
PMU with Paper holder: PHU-102S
FG fixing screw position
PMU with Paper holder: PHU-203T
— 29 —
Allow a space for removal in the
upper section of the cover unit.
A
Allow a space accordingly as
indicated below (unit: mm)
Center of paper
90 min. (*)
62.90
A
95 min.
120 min.
3.20
(*) The dimension indicate paper retract forward mode.
At Rear retract mode, keep height enough so as not to
hinder the dropping paper.
Also consider the accumulation of the dropping paper.
CAUTION
Do not use the printer under the following conditions.
 Locations subject to vibration or instability.
 Locations that are very dirty or dusty
 Locations where the printer is not level.
• The printer may fall and cause an injury.
• The quality of printing may deteriorate.
 Oriented other than as specified.
• The printer may malfunction, be damaged, or cause an electric shock.
Precautions for model with no Presenter
 Do not set cutting to full cut. Doing so may cause cutter jams.
— 30 —
3.5 Setting the DIP Switch on the Serial
Interface Board
1.
2.
3.
4.
Turn off the printer and unplug the power cord from the electric outlet.
Remove the mounting screw of the main board cover. (Be sure not to have the screw
lost)
Slide the main board cover and remove it from the printer.
Set the DIP switch according to the following table.
DIP switch (SW301)
CAUTION
 Use care in handling the edged part (especially cutter blade) of the components of the printer.
 When setting the DIP switch, do not remove any screws except the serial interface
board mounting screws.
 Turn the power OFF when changing the DIP switch setting.
 Do not use any pointed object for setting.
 Do not leave the interface board open when using.
The function of each switch is shown below. (Shaded values are factory
settings. However, factory settings differ depending on the destination market.)
DIP Switch
Switch no.
Function
1
Communication
condition setting
2
Hand shake
3
Bit length
4
Parity check
5
Parity selection
6
7
Baud rate
selection
8
INIT
ON
OFF
According to DIP switch settings
According to memory switch
settings
XON/XOFF
DTR/DSR
7 bits
8 bits
Yes
No
Even parity
Odd parity
Refer to table below.
Reset
Invalid
Baud rate selection
Switch no.
Baud rate (bps)
6
7
OFF
OFF
4800
ON
OFF
9600
OFF
ON
19200
ON
ON
2400
When switch no. 1 is set to OFF, you can use a command or a memory switch
to select 1200, 38400, 57600, or 115200 bps.
— 31 —
3.6 Adjusting the Paper Near-end Sensor
3.6.1 Adjustment method
As the position of PNE sensor can be set at an arbitrary position, use the product
by setting it to the optimum position.
Loosen the screw slightly, and then slide the position of the PNE sensor (use 
mark and scale as a guide). If you decide the detection position, tighten the
screw.






PHU-102S scale position / adjustment method
PHU-203T scale position / adjustment method
 mark
Scale position
External diameter of paper remaining amount when it is
detected by PNE sensor (reference)

Scale that is 1st closest to shaft

Scale that is 2nd closest to shaft
ø37

Scale that is 3rd closest to shaft
ø42
ø32
— 32 —
3.6.2 Precautions
- The PNE sensor may malfunction due to ambient light, so when you use
the PNE sensor, consider the installation of light shielding cover etc. for
preventing the ambient light from entering.
- The value of "external diameter of roll paper when it is detected by PNE
sensor" varies depending on the model and the type of roll paper, so use
it as a referential value.
- Do not use the PNE sensor other than that is made by our company. The
wrong use may damage the printer and negatively affect the human body
and peripheral equipment etc.
— 33 —
4. MAINTENANCE AND TROUBLESHOOTING
4.1 How to Set Paper (Replacement)
Follow the steps below to replace paper
4.1.1 Paper Holder: PHU-102S
1. Remove shaft stopper. If paper core is
remained, pull out the core.
2. In case if the end of paper for replacement is
not aligned, cut straight cleanly with
scissors, etc.
3. After confirming the winding direction of
paper, insert the core into the paper shaft to
the position getting over a guard and pressin shaft stopper securely until it is locked.
4. Insert the paper end into paper inlet.
Automatic loading is started. (Automatic
loading does not start when MSW4-2 is OFF)
CAUTION
 Be sure to use designated paper
 If you use paper other than designated, there may be the case of printing quality and
life, etc, are not guaranteed.
 Set paper straight without any slackness
— 34 —
4.1.2 Paper Holder: PHU-203T
1. After confirming the winding direction of
paper, insert the paper core into the paper
shaft and set the paper shaft to the U-shaped
gutter of paper holder.
2. In case if the end of paper for replacement is
not aligned, cut straight cleanly with
scissors, etc.
Tension Bar
3. Insert the paper end into paper inlet after
slipping through underneath of tension bar.
Automatic loading starts. (Automatic
loading does not start when MSW4-2 is OFF)
CAUTION
 Be sure to use designated paper
 If you use paper other than designated, there may be the case of printing quality and
life, etc, are not guaranteed.
 Set paper straight without any slackness.
— 35 —
4.2 How to Release Cutter Lock (Cutter Error)
Follow the steps below to release cutter lock (cutter error).
1. Turn the power OFF, rotate the cutter motor
with driver and store the cutter blade.
2. Open platen holder. Pay attention not to
place fingers underneath to avoid nipping.
3. Remove the cause of cutter lock such as
paper jam.
4. Close the platen holder. Securely press until
it locks, then turn the power ON and set the
paper again.
CAUTION
 Pay sufficient attention not to touch the blade part of cutter because there is the case
of moving blade of cutter being jumped out.
 Pay attention not to touch the print head with hands because the head becomes high
temperature just after printing.
 Do not touch the surface of print head heating element with bare hands, metal, etc.
 If the above procedure does not retract the auto cutter, contact your Citizen Systems
dealer.
— 36 —
4.3 How to Remove Paper Jam
Follow the steps below to remove paper jam.
4.3.1 When Presenter is not installed
1. Turn the power OFF and cut the paper
2. Open platen holder and remove the cause of
paper jam.
3. Close the platen holder. Press the holder
securely until it locks.
4. Turn the power ON and set the paper again
CAUTION
 Be sure to conduct paper jam removal after the power being OFF.
 Pay attention not to touch the print head with hand because the head becomes high
temperature just after printing.
 Do not touch the surface of print head heating element with bare hands, metal, etc.
— 37 —
4.3.2 Presenter Installed
1. Turn the power OFF and cut the paper
2. Open platen holder and remove the cause of
paper jam.
3. Remove locking screw for cover unit by
turning the screw.
4. Slide the cover unit to the arrow mark
direction and release the lock.
CAUTION
 Be sure to conduct paper jam removal after the power being OFF.
 Pay attention not to touch the print head with hand because the head becomes high
temperature just after printing.
 Do not touch the surface of print head heating element with bare hands, metal, etc.
— 38 —
5. Remove the cover unit.
6. Remove the cause of paper jam.
7. Close the platen holder. Press-in securely
until it locks.
8. Load the cover unit by sliding with the
opposite procedures of removing and fix the
cover unit by turning the locking screw.
9. Turn the power ON and set the paper again.
CAUTION
 Be sure to conduct paper jam removal after the power being OFF.
 Pay attention not to touch the print head with hand because the head becomes high
temperature just after printing.
 Do not touch the surface of print head heating element with bare hands, metal, etc.
 Before starting to do maintenance work, be sure to turn off the printer and unplug the
power cord from the electric outlet.
 The print head is hot immediately after printing. Do not touch it.
 Do not touch the print head with bare hands or metal objects.
— 39 —
4.4 Self-printing
While paper is loaded, press and hold the FEED switch while turning the power
on. Hold the FEED switch down for about one second and then release it to start
self-printing. The printer prints its model name, version, DIP switch settings,
memory switch settings, and a list of built-in fonts.
Note:
*: Only serial interface specification are equipped with DIP switches, so DIP switches do not appear in
the self-printing printout.
PMU2300IIIPB
-RSJ
DC20-XXXX
BOOT : XXX.XX
FONT : XXX XX
Model
Firmware version
SW2
1 2 3 4 5 6 7 8
ON 0 0
0
OFF
0 0 0 0 0
SW3
1 2 3 4 5 6 7 8
ON
OFF 0 0 0 0 0 0 0 0
Serial Interface
Baud rate
: 9600 bps
: 8 bits
Data bit
: None
Parity
Handshaking : DTR/DSR
I/F condition
(Serial interface model
only)
Buffer Size
4K Bytes
Buffer size
SW4
1 2 3 4 5 6 7 8
ON 0 0 0
OFF
0 0 0 0 0
Dip switches
DS1
1 2 3 4 5 6 7 8
ON
OFF 0 0 0 0 0 0 0 0
DIP switch setting
SW5
1 2 3 4 5 6 7 8
ON
0
OFF 0 0
0 0 0 0 0
Memory switches
SW1
1 2 3 4 5 6 7 8
ON
OFF 0 0 0 0 0 0 0 0
Memory switch setting
— 40 —
SW11
1 2 3 4 5 6 7 8
ON 0 0 0 0 0
OFF
0 0 0
Memory
switch
setting
4.5 Hexadecimal Dump Printing
Print received data in hexadecimal. If problems such as missing or duplicated
data occur, this function allows you to check whether or not the printer is
receiving data correctly.
How to do hexadecimal dump printing
1.
2.
3.
Load paper.
While the platen holder is open, press and hold the FEED switch while turning the
power on, and then close the platen holder.
The printer prints “HEX DUMP PRINT MODE” followed by the received data printed
in hexadecimal numbers and some characters.
How to stop hexadecimal dump printing
Do one of the following to stop printing.
 Press the FEED switch three times in a row. In this case, it prints out as
“completed” and enters into standby mode after initialization.
 Turn off the power
 Receive a reset command from an interface
CAUTION
 The printer prints “.” if there is no character corresponding to the data.
 None of the commands function during hexadecimal dump printing.
 If print data does not cover a complete line, press the FEED switch to advance the
paper.
Print example
HEX DUMP PRINT MODE
61 62 63 64 65 66 67 0A 0D 0D 0D 0D abcdefg.....
0D 0D 0D
.....
— 41 —
4.6 Error Messages
 Paper-end
The end of the roll of paper is detected at two stages, paper near-end and
paper-end.
 Paper near-end
When paper near-end is detected, the POWER LED lights. Prepare a new
paper roll.
 Platen open
Do not open the platen cover during platen feeding or printing. If the platen
cover is opened, the ERROR LED lights or flashes.
 Cutter locked
If the auto cutter cannot move because of a paper jam or something else, the
ERROR LED flashes. Remove the cause of the trouble and press the FEED
switch. If the auto cutter still does not operate and the paper cover does not
open, refer to “4.2 How to Release Cutter Lock (Cutter Error)”.
Refer to 4.2 How to Release Cutter Lock (Cutter Error)
 Presenter error
This error occurs when the presenter cannot eject paper or it cannot collect
the ejected paper.
 Print head hot
When you print dense characters, dark images, or for an extended time in a
hot environment, the print head temperature increases. If the print head
exceeds a specified temperature, the printer stops printing and waits for the
print head to cool. When this happens, the ERROR LED flashes. Printing
resumes automatically when the print head cools.
Refer to 4.3 How to Remove Paper Jam
— 42 —
The status display for various messages is shown below.
POWER LED
(Green)
Description
1) Error to recover
automatically
2) Restorable error
ERROR LED
(Red)
1. Head overheat error
ON
2. Platen open error
(MSW3-8 OFF:
Recover automatically)
1. Platen open error
(MSW3-8 ON:
At the setting of
recoverable feature)
2. Cutter lock error
ON
ON
ON
3. Presenter error
ON
3)Error impossible
to restore
1. Memory check error
ON
2. Low voltage error
ON
3. High voltage error
ON
4)Other conditions
1. Paper near- end
2. Paper-end
3. Platen open
5)Black mark
specification
ON
ON
ON
ON
ON
ON
4. Waiting for a macro
execution
ON
1. Black mark paper
detection error
ON
— 43 —
5. OTHER
5.1 External Views and Dimensions
5.1.1 PMU2300IIISN Outline Drawings
1.
2.
3.
Size (mm)
Weight: Approx.
Outline drawing
: W113 × H98 × D182
: 0.9kg
(Unit: mm)
— 44 —
5.1.2 PMU2300IIISB Outline Drawings (Bezel equipped model)
1.
2.
3.
Size (mm)
Weight
Outline drawing
: W113 × H98 × D208
: Approx.1.0kg
(Unit: mm)
— 45 —
5.1.3 PMU2300IIIPN Outline Drawings (Presenter equipped model)
1.
2.
3.
Size (mm)
Weight
Outline drawing
:W139 × H98 × D234
:Approx.1.2kg
(Unit: mm)
— 46 —
5.1.4 PMU2300IIIPB Outline Drawings (Bezel/Presenter equipped model)
1.
2.
3.
Size(mm)
Weight
Outline drawing
:W139 × H98 × D260
: Approx.1.2kg
(Unit: mm)
— 47 —
5.1.5 PMU2300IIISB Outline Drawings (Bezel equipped)Holder PHU-102S attached
(Unit: mm)
— 48 —
5.1.6 PMU2300IIIPB Outline Drawings (Bezel/Presenter equipped) Holder PHU-203T attached
(Unit: mm)
— 49 —
5.2 Printing Paper
Use the paper shown in the following table or paper of the same quality.
Paper width
Paper
Core diameter
Paper size
Item
Description
Max. paper diameter
Paper width
Core
diameter
ø203mm:diameter, Holder PHU-203T
ø102mm:diameter, Holder PHU-102S (applicable for Holder 203)
80 +0/-1 mm
Inner
ø25.4±1 mm
Exterior
ø31.4±1 mm
CAUTION
Use paper material for the core. Do not use any plastic materials.
Manufacturer
Product name
Nippon Paper
TF50-KS-E2D
Mitsubishi Paper
HP220AB-1
Nippon Paper
TF62KS-E
Features
Paper thickness
(µm)
normal type
67
high quality preservation
type
75
normal type
87
CAUTION
Use paper that is wound as follows:
 Not creased and fits tight to the core.
 Not folded.
 Not glued to the core.
 Rolled with the printable side out.
— 50 —
Remarks
5.3 Setting of Memory Switches
Memory switches are used to set various printer settings. The memory switches
can be set manually (set by hand on the printer) or by commands. This section
explains how to perform manual settings.
For information on how to set the memory switches using commands, please
refer to the Command Reference.
Entering the memory switch setting mode
Set the memory switches individually.
Do the settings while confirming the memory switch function and settings on
the printout.
1.
2.
3.
Load paper.
While the platen holder is open, press and hold the FEED switch while turning the
power on.
Press the FEED switch twice and close the platen holder.
The printer enters the mode for setting memory switches individually.
The printer prints “Memory SW (1)” and the current setting, 0 (off) or 1 (on).
Current memory switch
4.
Current setting
Press the FEED switch.
The list of memory switches cycles through in order from “Memory SW (1)” 
“Memory SW (2)”  ... “Memory SW (12)”  “Save To Memory”  “Memory SW
(1)”  each time the FEED switch is pressed.
Press the FEED switch until the number for the memory switch you want to change is
printed.
Moreover, by detecting the paper by applying the paper to the recovery sensor and
pressing the FEED switch short in a same way, the memory switches to be set shift in
the reverse order of order shown below. At that time, the status of the selected
memory switch is printed. When “Save To Memory” is selected, the confirmation of
flash memory writing is printed.
— 51 —
5.
Press the FEED switch for at least two seconds.
A setting for the memory switch is printed, through the cycle, each time the FEED
switch is pressed for at least two seconds.
Press the FEED switch for at least two seconds to cycle through the list until the
function of the memory switch you want to change is printed.
Memory switch function
Current setting
6.
Press the FEED switch.
A setting is printed each time the FEED switch is pressed in order through the cycle.
When the current settings are printed, the ERROR LED lights.
Press the FEED switch until the setting you want is printed.
7. Press the FEED switch for at least two seconds.
The selected settings are set.
The next memory switch function and settings are printed.
8. Repeat steps 5 to 7 to change different functions for the current memory switch
number.
9. Open the platen holder and close it.
The changed memory switch settings are printed.
10. Repeat steps 4 to 9 to change functions for a different memory switch number.
11. Press the FEED switch until “Save To Memory” is printed.
12. Press the FEED switch for at least two seconds.
The changed memory switch settings are saved and a list of them is printed.
The printer exits memory switch setting mode when printing is finished.
Memory switch initialization
Set all the memory switches to the factory settings.
1.
2.
3.
4.
5.
Do steps 1 through 3 of the procedure to enter individual setting mode.
Press the FEED switch until “Save To Memory” is printed.
Open the platen holder.
Press the FEED switch for at least two seconds.
All memory switches change to the factory settings.
Close the platen holder.
— 52 —
The function of each memory switch is shown in the following table. (Shaded
values are factory settings.)
No.
Function
OFF
ON
MSW1-1
Power ON Info
Valid
Not Send
45 bytes
MSW1-2
Buffer Size
4K bytes
MSW1-3
Busy Condition
Full/Err
Full
MSW1-4
Receive Error
Print “?”
No Print
LF
MSW1-5
CR Mode
Ignored
MSW1-6
Reserved
Fixed
—
MSW1-7
DSR Signal
Invalid
Valid
MSW1-8
Reserved
Fixed
—
MSW2-1
Reserved
—
Fixed
MSW2-2
Auto Cutter *1
Invalid
Valid
MSW2-3
Spool Print
Invalid
Valid
MSW2-4
Full Col Print
Line Feed
Wait Data
MSW2-5
Resume aft PE
Next
Top
MSW2-6
Reserved
Fixed
—
MSW2-7
Reserved
Fixed
—
MSW2-8
PNE Sensor
Valid
Invalid
Invalid
MSW3-1
Resume Cttr Err
Valid
MSW3-2
Reserved
Fixed
—
MSW3-3
Parallel 31 Pin
Valid
Invalid
MSW3-4
Paper Select *2
Thermal
Black MK
MSW3-5
Column Number
48 col
42 col
MSW3-6
Reserved
Fixed
—
MSW3-7
CBM1000 Mode
Invalid
Valid
MSW3-8
Resume Open Err
Close
Command
MSW4-1
Auto Length
Invalid
Valid
MSW4-2
Auto Loading
Invalid
Valid
MSW4-3
Feed & Cut at TOF
Invalid
Valid
MSW4-4
Reserved
—
—
MSW4-5
Reserved
Fixed
—
MSW4-6
Reserved
Fixed
—
MSW4-7
Reserved
Fixed
—
MSW4-8
Partial Only *3
Invalid
Valid
MSW5-1
Reserved
Fixed
—
MSW5-2
Reserved
Fixed
—
MSW5-3
USB Mode
Virtual COM
Printer Class
MSW5-4
Reserved
Fixed
—
MSW5-5
Reserved
Fixed
—
MSW5-6
Speed / Quality
Speed
Quality
MSW5-7
Reserved
Fixed
—
MSW5-8
Reserved
Fixed
—
— 53 —
No.
Function
OFF
ON
MSW11-1
Presenter *4
Invalid
Valid
MSW11-2
Retract Function
Invalid
Valid
MSW11-3
Retract Direction
Rear
Front
Valid
MSW11-4
Store and eject
Invalid
MSW11-5
No print with paper
Invalid
Valid
MSW11-6
Min Receipt Length
75mm
120mm
MSW11-7
Reserved
Fixed
—
MSW11-8
Reserved
Fixed
—
MSW12-1
Bezel Function *5
Invalid
Valid
MSW12-2
LED Control
Invalid
Valid
MSW12-3
Reserved
Fixed
—
MSW12-4
Reserved
Fixed
—
MSW12-5
Show Error by LED
Invalid
Valid
MSW12-6
No print with paper
Invalid
Valid
MSW12-7
Reserved
Fixed
—
MSW12-8
Reserved
Fixed
—
…Default(factory setting)
Notes:
*1: When the presenter function is set to valid (MSW11-1=ON), the full cut operation is carried out
regardless of the setting of auto cutter operation (MSW2-2).
*2: The default setting of the paper selection varies depending on the model.
Standard: OFF (Thermal) black mark specification: ON (Black MK)
*3: When the presenter function is set to valid (MSW11-1=ON), the full cut operation is carried out
regardless of the setting of forcible partial (MSW4-8).
*4: The default setting of the presenter function varies depending on the model.
presenter is not attached: OFF (invalid) presenter is attached: ON (valid)
*5: The default setting of the bezel function varies depending on the model.
bezel is not attached: OFF (invalid) bezel is attached: ON (valid)
Customize value
Customize value can be set by the GS ( E command.
No.
Function
MSW7-1
Baud Rate
Value
1200bps
2400bps
4800bps
9600bps
19200bps
38400bps
57600bps
115200bps
8 bits
MSW7-2
Data Length
7 bits
MSW7-3
Stop Bit
1 bit
2 bit
MSW7-4
Parity
NONE
EVEN
ODD
—
MSW7-5
Flow Control
DTR/DSR
XON/XOFF
MSW7-6
Reserved
MSW7-7
VCom Protocol
—
— 54 —
PC Setting
DTR/DSR
XON/XOFF
—
No.
Function
MSW9-1
Code Page
Value
PC437
Katakana
PC850,858
PC860
PC863
PC865
PC852
PC866
PC857
WPC1252
Spacepage
PC864
Thai
MSW9-2
Int'Char Set
U.S.A
France
Germany
England
Denmark
Sweden
Italy
Spain
Japan
Norway
Denmark2
Spain2
Latin America
Korea
Croatia
China
MSW9-3
Kanji
ON
OFF
MSW9-4
JIS/ShiftJIS
JIS
ShiftJIS
MSW10-1
Print Density
70%
75%
80%
85%
90%
95%
100%
105%
110%
115%
120%
125%
130%
135%
140%
MSW10-2
Print Speed
Level 1
Level 2
Level 3
Level 4
Level 5
Level 6
Level 7
Level 8
Level 9
MSW10-3
Reserved
—
…Default(factory setting)
— 55 —
ZF74903-00F
0413-30468_2_E_G