Dacor RENAISSANCE RDW24I Product data

Use and Care Manual
Renaissance® Built-In Dishwasher
Models RDW24S and RDW24I
Style varies, model RDW24S with Epicure® style handle shown.
Table of Contents
Important Safety Instructions................................... 1
Getting to Know Your Dishwasher........................... 3
Loading Your Dishwasher ...................................... 4
Operating Your Dishwasher .................................. 8
Care and Cleaning ............................................ 13
Before You Call for Service ................................. 16
Warranty and Service......................................... 20
Warranty Card....................................... Back Cover
Part No. 105672 Rev. C
© 2011 Dacor, all rights reserved
Important Safety Instructions
Installer: Leave these instructions with the appliance.
About Safety Instructions
Consumer: Read this use and care manual
completely before using this appliance. Save it for
future reference. It contains important use and care
The Important Safety Instructions and warnings
in this manual are not meant to cover all possible
problems and situations that can occur. Use common
sense and caution when installing, maintaining or
operating this or any other appliance.
For warranty and service information, see
page 20.
If you have any questions (other than warranty
questions), call:
Always contact the Dacor Customer Service
Team about problems or situations that you do not
Dacor Customer Service
(800) 793-0093 (U.S.A. and Canada)
Monday - Friday 6:00 am to 5:00 pm Pacific Time
Immediate hazards that WILL result in severe
personal injury or death.
Web site: www.dacor.com
Have the complete model and serial number
identification of your appliance ready. The model
and serial number are on the product data label. See
page 3 for location. Record these numbers below
for easy access.
Hazards or unsafe actions that COULD result in
severe personal injury or death.
Model number _______________________________
Serial number _______________________________
Hazards or unsafe actions that COULD result in
minor personal injury or property damage.
Date of purchase ____________________________
Since we continuously improve the quality and
performance of our products, we may make changes
to the appliance without updating this manual. Visit
www.dacor.com to download the latest version of this
Tips that help you to get the most out of the
• Make sure that the dishwasher has been properly installed and
grounded by a qualified installer according to the accompanying
installation instructions. Have the installer show you the location of the
electrical outlet or circuit breaker and the water supply valve so that you
know where and how to turn off power and the water supply.
• To prevent child entrapment, always remove the door from an old
dishwasher when removing it from service. Leave the racks in place.
Cut the prongs off of the power cord. Cut off the power cord completely
and discard.
Important Safety Instructions
General Safety Precautions
WARNING - To reduce the risk of fire, electric shock, serious injury or death when using your appliance, follow
basic safety precautions, including the following:
• Do not run the dishwasher when you are out
of the building.
• Under certain conditions hydrogen gas may
be produced in a hot water system that
has not been used for two weeks or more.
Hydrogen gas is explosive. If the hot water
system has not been used for a period of
time, turn on all hot water faucets and let the
water flow for several minutes to release any
accumulated hydrogen gas. Do not smoke or
use an open flame during this process.
• Read all instructions before using the
dishwasher. Use the dishwasher only for its
intended purpose (to wash dishes, flatware,
pots and pans). This appliance is not
intended for commercial use.
• If you receive a damaged product,
immediately contact your dealer or builder.
Do not install or use a damaged appliance.
• The dishwasher must be mounted in a
completely enclosed cabinet.
• Repairs should be performed only by a
qualified technician. Disconnect the power
before servicing.
• Make sure individuals who use the
dishwasher are able to operate it properly.
• Do not leave children alone or unattended
in the area around the dishwasher, even
when it is not in use. Do not allow children
to play with the controls or other parts of the
• Never allow anyone, including children, to sit,
stand or climb on any part of the dishwasher.
Stepping or sitting on any part of it may result
in tipping, damage, serious injury or death.
• Many surfaces within the dishwasher achieve
high temperatures. Do not touch the interior
surfaces or items inside the dishwasher
during or immediately after use. Exercise
caution when opening the door. Let hot air
and steam escape before looking or reaching
• Clean the dishwasher only as instructed in
this manual.
• Do not operate the dishwasher unless all
enclosure panels (guard plate, access panel,
toe kick etc.) are in place.
• Do not store or use combustible materials,
liquids or gases near this or any other
• Store all detergents and rinse agents out of
the reach of children.
• Use only detergents and rinse agents
designed for use with a residential
• Do not tamper with the controls.
• Use the dishwasher to wash flatware and
cookware ONLY. Washing other items may
damage or discolor the dishwasher. Wash
only the types of dishes and cooking utensils
indicated in this manual. Take care with
certain materials. Read the Loading Your
Dishwasher section before use.
• To prevent household mold and mildew
damage, periodically check the inlet and
drain hoses for leaks.
• Turn off the water supply valve if the
appliance will not be used for an extended
period of time.
• When loading items to be washed:
◊ Locate sharp items so that they are not
likely to damage the door seal.
◊ Load sharp knives with the handles up to
reduce the risk of cut-type injuries.
• Store the dishwasher where the temperature
remains above freezing. Avoid long transport
distances in very cold weather.
• Transport the dishwasher only in the upright
position or laying on its back.
Getting to Know Your Dishwasher
Top rack
Dish washing
Top spray arm
Product data
Bottom spray arm
Filter system
(under bottom rack)
Silverware basket
Bottom rack
Rinse agent
Door latch
Main power key
Control panel
Dry cycle key
Wash Temperature key
Delay Start key
About the Control Panel
The control panel touch keys only react when the
door is open. It takes a moment for the keys to
reactivate after opening the door.
If no keys are touched for two minutes, the
control panel goes into energy saving mode.
Close and reopen the door, or hold your finger
the main power key to reactivate the panel.
If you touch any of the control panel touch keys,
except the main power key when the lock is
activated, “LOC“ will appear on the display, with
no other effect on the control panel. See page
12 for child lock activation instructions.
To start the dishwasher while the lock is
activated: Touch the Temperature and Dry
keys at the same time. The child safety lock will
deactivate for two minutes, allowing you to set
and start the dishwasher normally. The lock will
re-engage automatically after two minutes.
Child Safety Lock
This dishwasher is equipped with an electronic
child safety lock. When the child lock is engaged,
the control panel keys do not work normally,
making it more difficult to program and start.
Loading Your Dishwasher
• Place sharp objects in the silverware basket
or knives in the knife stand (see page 6).
If it is not possible to load sharp objects in
the silverware basket, load them with the
sharp end toward the back of the dishwasher.
Locate these items where they will not
damage the door seal or cause personal
• When loading the silverware basket, insert all
sharp or pointed objects with the handles up.
Do not wash plastic items unless they are
marked “dishwasher safe.” Always check the
manufacturer’s recommendation before washing
plastic items that are not marked.
If the load will sit for a while before washing, run
the Rinse and Hold cycle to reduce the chance
of food hardening. Doing so will also reduce the
risk of acidic foods damaging metal surfaces.
Load sharp objects with handles up
What Can Be Washed
What Should Not Be Washed
Some cookware is not dishwasher safe.
Other materials (especially glassware)
cannot withstand high temperatures, others
can be damaged by dishwasher detergent.
Items that you can safely wash in your
dishwasher are:
For safety reasons and to prevent damage,
do not wash the following items in your
„„ Aluminum
„„ Antique crystal
„„ Any item with fragile or unglazed
„„ China (except delicate china)
„„ Cookware with non-stick coatings
„„ Brass
„„ Crystal (except antique crystal)
„„ Bronze
„„ Glass
„„ Cast iron
„„ Plastic (dishwasher safe only)
„„ Silver and silver plate
„„ Cutlery and flatware with bonded
„„ Stainless steel
„„ Delicate china
„„ Stoneware
„„ Disposable plastic items
„„ Wood (dishwasher safe only)
„„ Gold
„„ Pewter
„„ Tin
„„ Wood that is not dishwasher safe
Loading Your Dishwasher
Loading the Silverware Basket
• To prevent damage, do not load utensils and
silverware made of different materials (for
example silver and stainless steel) in the
same compartment of the silverware basket.
• For best results:
◊ Do not nest utensils in the silverware
◊ Load silverware with the handles down.
◊ Spread knives and large utensils out as
much as possible.
Covered Compartment
Pull up on tab in center,
then fold down
To prevent small, light items from falling out of the
rack when sprayed with water, put them in the
covered compartment. To cover the compartment:
1. Put small items into one of the middle
compartments of the silverware basket.
2. Lift up on the tab in the center of the basket to
expose the cover.
3. Snap the cover shut over the compartment.
NOTE: For convenience, you may also insert
silverware or small utensils into the slots on top of the
covered compartment. Insert them with the handles
Silverware Basket Placement
Put the silverware basket in the bottom rack in the
front, in the direction shown. It fits over the two front
sets of tines.
Place silverware basket in front of
bottom rack, over tines
Silverware slots in top
(see note)
Loading Your Dishwasher
Loading the Racks
Do not block spray arms
• Always place large or heavy items (such as
pots, pans and large dishware) in the bottom
• To avoid damage to the racks, do not let
sharp edges come into contact with them.
• To minimize breakage and chipping, do not
allow fragile items to touch each other
• The spray arms must spin freely. Do not allow
items sticking out of the racks to block them.
• Do not load cookie sheets and large platters
in the front of the bottom rack. Doing so will
prevent water from dissolving the detergent in
the detergent dispenser. See diagram below.
Fold down wine
glass/cup shelf
Cup rack
Do not put cookie sheets or large
platters in the front of bottom rack
Knife stand
Top Rack Features
Loading Your Dishwasher
Place glasses, cups, bowls, small plates and
saucers in the top rack. Put wine glasses on the
wine glass shelf or lean them against it. Place
long knives in the knife stand.
Scrape off leftover food items and non-food
items, like toothpicks and napkins, before
loading. It is not necessary to rinse items under
running water before loading them.
Do not stack dishes, glasses or pots and pans.
Stacking will prevent water from getting to soiled
Load all items so that the open ends face down
as much as possible. Load items that are not
completely face down so that the open end is
toward the center of the rack. Good drainage
provides the best drying.
Place dinner plates, side plates, serving dishes,
pots and pans on the bottom rack.
Load crystal and glass so that it does not knock
together during the wash cycle. Use the lowest
wash temperature and shortest wash and dry
cycles possible.
To minimize noise, do not allow pots and pans to
touch. Also keep large items from touching the
sides of your dishwasher.
Top Rack
Bottom Rack
Operating Your Dishwasher
Filling the Detergent Dispenser
Water hardness is measured in grains per gallon
(gpg). Contact your water company for the water
hardness in your area. 12 gpg and higher is
extremely hard water and detergent alone may
not be enough. You may need to use a water
softener to maximize dishwasher performance
at a water hardness above 12 gpg. Also, in
areas with 9 gpg and higher water hardness,
you may need to wash at a lower temperature to
prevent hard water deposits from forming in the
Different brands of dishwasher detergent have
different amounts of phosphorous for softening
water. In some areas with hard water, you may
need to use more detergent if it has less than
an 8.7% phosphorous content or change to
a granular (powdered) detergent with more
After loading both compartments according to the
table below, close the detergent dispenser lid.
• Do not use hand dishwashing detergents.
They will create excessive foaming that
interferes with proper operation.
• Using too much dishwashing detergent, can
cause a permanent film called etching.
• Do not use detergent that is clumped or has
been wet. Store dry detergent in a cool dry
place to prevent caking.
• Fill the detergent dispenser just prior to
starting your dishwasher. Detergent will
harden if it sits too long. Also check the
package for detergent that is expired.
• Dacor recommends granular (powdered),
unscented automatic dish washing detergent.
“All-in-one”, “multi-purpose” or “complete” dish
washing detergents are not recommended.
Pre-wash compartment
Main wash compartment
If the detergent dispenser lid is closed, press the
(left) release button to open it.
Release button
Dispenser lid
The detergent dispenser has two compartments;
the smaller pre-wash compartment, and the
main wash compartment (see diagram at
right). The pre-wash compartment empties into
the dishwasher when the door is closed. The
main wash compartment releases detergent
automatically during the main wash cycle.
NOTE: When running the Quick Wash cycle,
Dacor recommends that you do not add
detergent to the pre-wash compartment.
Detergent Usage Table
Water Hardness
Soft (0-3)
See the Detergent Usage Table for the amount
of detergent recommended. The recommended
amounts shown are intended to provide properly
cleaned dishes, free of film and spotting for the
water hardness in your area. You may need to
adjust the detergent by small amounts until you
get the best results. Harder water requires more
Medium (4-8)
Hard (9 and over)
Amount of Detergent
Pre-wash: 1 teaspoon
Main wash:
1 - 1½ tablespoons
Pre-wash: 1 teaspoon
Main wash: 1 - 2 tablespoons
Pre-wash: 1 teaspoon
Main wash:
2 - 3 tablespoons
Operating Your Dishwasher
Changing the Amount of Rinse Agent
Filling the Rinse Agent
See page 12 for instructions to change the amount
of rise agent dispensed.
When to increase the amount dispensed:
• Rinse agent is important to the drying process
of the dishware. It also reduces spotting.
Dacor recommends that you keep the rinse
agent dispenser full at all times. However,
some customers with soft water may not
need rinse agent. If you have soft water, your
dishes may dry better without rinse agent.
• If you use a dishwashing detergent containing
a rinse agent additive, do not fill the rinse
agent dispenser to avoid a film on the dishes.
When the rinse aid dispenser needs to
be refilled, this symbol appears on the
The rinse agent dispenser must be properly
adjusted. Too little rinse agent will allow spotting
and drying problems. Too much rinse agent will
cause foaming and streaking.
When the water hardness exceeds 3 gpg, you
should use rinse agent with citric acid (acid rinse
When the dishes have water marks.
When to decrease the amount dispensed:
When the dishes have a sticky white/blue film.
When the dishes are streaked.
If heavy foaming occurs.
NOTE: If you have very soft water and still
experience streaking when the dispenser is set to
1, you can dilute the rinse agent with water up to a
50:50 mix before pouring it into the dispenser to get
acceptable results.
To refill the rinse agent dispenser:
1. Press the (right) release button to open the rinse
agent compartment lid.
Release button
2. Carefully pour the rinse agent into the filler hole
until the rinse agent
level is even with the
end of the MAX arrow
inside. Do
not overfill.
3. Wipe up any spillage.
4. Close the rinse agent
compartment lid firmly.
NOTE: After filling the rinse agent dispenser, it may
take a few washes before the rinse agent indicator
on the display goes off.
Operating Your Dishwasher
During Operation
Starting Your Dishwasher
During the cycle, the dishwasher’s computer
monitors the amount of soil left on the dishes
(by monitoring amount of soil in the water). The
amount of time required for the cycle to complete
varies based on the amount of soil left on the
dishes and the water temperature.
If power to the dishwasher is turned off at the
main power switch or if there is a power outage
before the wash cycle completes, the selected
cycle will continue when the power is restored.
However, if power is interrupted or the door is
open more than two minutes during drying, the
cycle will end.
If the dishwasher drain line is connected to
a garbage disposal, run the disposal before
operating the dishwasher for proper drainage.
1. Open the door and hold your finger
on the main power touch key until
the control panel lights.
2. Touch the PROGRAM key
repeatedly until the symbol for the desired wash
cycle appears on the display. See the facing
page for a description of the wash cycles. NOTE:
The estimated wash time will also appear.
Standby Mode
Once the cycle is finished, the dishwasher will beep
and End will appear on the display. When the cycle
completes the dishwasher draws a very small amount
of power. Open the door and hold your finger on the
main power key to turn power off completely.
3. If you want to change the wash
temperature setting, touch the Wash
Temperature key repeatedly to
toggle between the “normal” setting
and the “high” setting. The light below the Wash
Temperature key is lit when the temperature
is set to “high.” See the facing page for a
description of the temperature settings.
Saving on Water and Energy Costs
4. If you want to change the dish drying
time, touch Dry repeatedly to toggle
between the “normal” and “high”
setting. The light below the Dry
cycle key is lit when the dry time is set to “high.”
NOTE: When set to “normal”, the rinse water
temperature is lower, causing the dishes to take
longer to dry. Change the setting to “high” if the
dishes do not dry properly. NOTE: This option is
not available for the Rinse and Dry and Rinse
and Hold cycles.
5. If you want to delay the start of
the dishwasher, touch Delay Start
repeatedly to set the delay time on
the display (in hours). You can select
a delay of up to 24 hours. NOTE: Odd numbered
hours above 10 are not programmable.
To save energy, wait to run the wash cycle until
the dishwasher is full.
Use the Rinse and Hold cycle to rinse the
dishes if there are any unpleasant odors while
you wait for the dishwasher to become fully
If the dishes are only lightly soiled, use the
normal temperature and/or dry setting. For best
results after the normal dry cycle, leave the door
open slightly after the end of the cycle.
Do not rinse dishes under running water. Simply
scrape off large food particles before loading.
Adding a Dish After You Start
You can add a dish, if needed, after starting your
dishwasher. Dacor recommends that you only add
items during the first five minutes of operation to
make sure they get clean.
6. To start, hold your finger on the START/STOP
key. The display will flash three times, then the
door open symbol will appear
on the display, indicating that
the dishwasher is ready to
start. Touching START/STOP
Door open
for more than three seconds
a second time will cancel the
delay start option (if it was selected), but the
selected cycle will still run.
To add a dish:
1. Slowly open the door. The dishwasher will stop
operating. Wait a moment for the steam to clear.
2. Without touching any of the hot surfaces or
racks, insert the item into one of the racks,
following the normal loading instructions.
3. Close the door. Push on the door handle to make
sure that the door is completely shut. Operation
will resume.
7. Close the door and push in gently on the top
until it clicks shut. If the door is not closed within
two minutes, the display will return to the cycle
setting that was run previously.
Operating Your Dishwasher
Changing the Wash Cycle After You
Stopping Your Dishwasher During
You can change the cycle, or any of the other settings
after you start your dishwasher.
Open the door and touch the START/STOP key for
three seconds. The dishwasher will stop operating.
1. Open the door, then hold your finger on the
START/STOP touch key for three seconds. The
dishwasher will stop operating.
Wash Temperature Table
2. If the detergent dispenser door has opened, add
more detergent.
3. Touch PROGRAM repeatedly until the symbol for
the desired wash cycle appears on the display.
4. If you want to change the wash temperature
or dry setting or select the delay option, touch
the key for that function repeatedly to toggle
between settings.
5. Hold your finger on START/STOP until the
display flashes, then close the door.
Wash Cycle
Normal Setting
High Setting
Heavy Wash
130°F (55°C)
160°F (70°C)
Normal Wash
130°F (55°C)
150°F (65°C)
Daily Wash
140°F (60°C)
150°F (65°C)
Quick Wash
85°F (30°C)*
140°F (60°C)
Super Quick
85°F (30°C)*
140°F (60°C)
Delicate Wash
105°F (40°C)
120°F (50°C)
ECO Wash
120°F (50°C)
140°F (60°C)
* Higher if water supply temperature is above 85°F.
Wash Cycles
Heavy Wash
Use for heavily soiled dishes like pots, pans, casserole dishes, etc. Additional
smaller items may be added after the larger items if there is still space to
conserve water and energy.
Normal Wash
Use for normally soiled plates, glasses, bowls, serving dishes and lightly
soiled pans. This cycle is best for normally soiled mixed loads.
Daily Wash
Use for dishes that are washed on a daily basis. This cycle can also deal
with dried food, though the short pre-washes are not designed for dishes with
burned on food.
Quick Wash
Use for very lightly soiled loads that are washed immediately after use. This
cycle can also be used for lightly soiled glass, coffee cups, china or other
delicate items.
Super Quick
A short cycle lasting about 15 minutes. Use for very lightly soiled loads that
are washed immediately after use. This cycle can also be used for very lightly
soiled glass, coffee cups, china or other delicate items.
Delicate Wash
Use for glasses and porcelain that have just been used and as such do not
require such a powerful wash cycle. This cycle is also good for fragile dishes.
Select normal dry with this cycle if you want to be especially cautious.
Eco Wash
Use when you want to save energy when washing normally soiled loads.
Rinse and Dry
This cycle consists of a rinse with heating and drying. It is suitable for rinsing
and heat cleaning glass jars immediately before jam making and similar uses.
Rinse and Hold
Use to rinse dishes that you plan to wash later that day or for rinsing the
dishes while waiting for the machine to be filled. The wash temperature
setting cannot be changed for this cycle.
Operating Your Dishwasher
Control Panel Settings
Main power key
Menu #
SET symbol
Dry key
Various functions and settings on your dishwasher
can be configured by the user. To change one of the
4. Touch START/STOP repeatedly until the menu
number for the desired function appears on the
display (see above).
1. Open the door slightly. If the display is lit, hold
your finger on the main power key until the
display turns off. After the control panel lights go
out, wait about five seconds.
5. Touch PROGRAM repeatedly until the desired
setting for the function being set appears on the
display (see above).
6. Touch START/STOP repeatedly to save the
setting and exit the menu. Repeat the above
steps to change the settings for a different
2. Hold your finger on the main power key until the
display lights up again.
3. Within five seconds of the display lighting, touch
the PROGRAM and Dry keys at the same time.
Keep your fingers on both keys until the SET
symbol (shown above) appears on the display.
Menu #
Child lock
0 (off) or
1 (on)
When the child safety lock is engaged, the control panel touch keys do
not work normally, making it more difficult to program and start. See
page 3 for instructions on how to temporarily bypass the child lock.
End beep
0 (off) to 4
Changes the volume of the beep used to indicate when a program is
finished or when a fault has occurred.
Touch key
beep volume
0 (off) to 4
Changes the volume of the beep emitted each time a touch key on the
control panel is touched.
Not used on this model.
-1 to 3
Rinse aid
0 (off) to 6
Adjusts the contrast of the display.
Adjusts the amount of rinse aid dispensed during each cycle.
Care and Cleaning
Cleaning the Interior
Clean only those parts of the dishwasher listed
in this manual. Clean them only in the manner
instructed. Use only the cleaning solutions
specified. Other cleaning solutions could produce
dangerous fumes, cause corrosion of the metal
parts and could permanently damage the
Cleaning the Door
• Exercise caution when cleaning around the
the control panel and door latch areas. Do not
spray water or cleaners of any kind around
these areas. Doing so may create an electric
shock hazard and damage the electrical parts.
• Always wipe stainless steel surfaces with the
The dishwashing compartment of your Dacor
dishwasher is constructed of high quality
stainless steel. It remains clean during normal
use. However, if you have hard water, a white or
gray film may form inside over time. To remove
these hard water deposits, run a normal wash
cycle with two tablespoons of citric acid or
dishwasher cleaner in the dishwasher detergent
compartment (with no dishes loaded).
The control panel and the racks may be wiped
clean, if necessary, with a soft damp rag.
Food particles on the silverware basket can be
rinsed clean under a faucet with warm water.
Strainer Basket and Filter System
Do not operate the dishwasher without the
strainer, the drain outlet cover and the filter
system completely in place. The strainer, the
drain outlet cover and filter system are designed
to keep large food particles out of the mechanical
1. Make sure the main power is off to avoid
activating any buttons unintentionally.
2. Wipe the buttons and display clean with a dry or
slightly damp cloth. To prevent scratches, never
use cleaners. Keep the display and touch buttons
clean and free from grease.
The strainer basket portion of the filter system should
be cleaned whenever food particles begin to build
up. Food that builds up in the other parts of the filter
system is rinsed away during each wash cycle so that
the entire filter system only needs to be cleaned twice
a year.
3. To clean the rest of the door, use only a soft
cloth dampened slightly with a solution of mild
detergent and warm water. Do not use a spray
bottle especially around the main power switch,
the door latch and the control panel.
Cleaning the Strainer Basket
4. To prevent odors caused by food build up, gently
clean around the door seal and corners at the
front edge of the dishwashing compartment. Use
a dish brush and a low-lather detergent.
1. Open the door and remove the bottom rack.
2. Lift the strainer basket straight up by the handle.
3. Rinse it out under running water in the sink.
Replace it by pressing it firmly into the hole in
the center of the filter system. The handle goes
toward the door. Replace the rack.
Door seal
Strainer basket
Filter system
Door latch
Dishwasher floor
Control panel
Care and Cleaning
Cleaning the Entire Filter System
6. Lift the fine particle filter out of the dishwasher. warning
To avoid an electric shock hazard, disconnect
power to the dishwasher when cleaning the
entire filter system.
1. Disconnect the dishwasher power plug from the
electrical outlet or turn off power at the circuit
breaker panel.
2. Open the door and remove the bottom rack.
3. Turn the handle on the strainer basket once
Fine particle filter
7. Clean the filters in the kitchen sink with a soft
sponge and mild kitchen detergent under warm
water. Rinse any food particles out of the strainer
8. Remove the drain outlet cover located to the
left of the drain bottom (see diagram below). To
remove it, grasp it and pull it to the right, out of
the hole.
4. Pull the strainer basket and the attached tubular
filter up and out.
Drain outlet
9. Insert your finger into the drain outlet hole. Turn
the pump blade inside the hole with your finger
to loosen anything clogging it. Pull out any large
bits of food that are loosened.
5. Pull the strainer basket free
from the tubular filter.
Strainer basket
Tubular filter
Care and Cleaning
10. Reinstall the drain outlet cover.
Cleaning the Spray Arms
11. Center the fine particle filter over the hole in the
bottom of the dishwasher.
The holes and bearings on the spray arms can
sometimes become blocked. Clean them as follows
to restore proper operation.
1. Open the door and remove the bottom rack.
2. Pull the bottom spray arm straight up to release.
12. Re-attach the strainer basket to the tubular filter.
3. Remove any deposits using a needle or
something similar. The washer arms also have
holes underneath.
4. To reinstall, center the base of the spray arm in
the hole and push straight down until it clicks into
13. Insert the tubular filter assembly into the hole
with the handle pointing toward the front of the
dishwasher. Turn the handle once clockwise until
it stops to secure it in place.
5. Replace the bottom rack.
6. To release the top spray arm, first remove the
top rack. Pull the top rack out until it stops. Turn
both rack stops outwards on the rack mounting
rails (see diagram). Pull the rack toward you to
remove it.
Rack stop
14. Replace the bottom rack.
15. Reconnect power to the dishwasher.
7. Remove the top spray arm in the same way as
the bottom arm and clean it. Reinstall the top
spray arm the same way as the bottom one.
8. Reinstall the top rack by inserting the rollers on
the base of the rack into the slots on the rack
mounting rails. Turn both rack stops inward to
lock the rack into place.
Before You Call for Service
Error messages
Below is a list of the possible error messages that may appear on the display in some cases and the suggested
Error Message
May Be Caused By
What to Do
Call Dacor Customer Service.
Water outlet fault
See “Water left in bottom of dishwasher” below.
Water inlet fault
Make sure water supply valve is on.
Inlet valve leakage
Turn off the water supply valve and call Dacor
Customer Service.
Problem Solution Guide
Before you call for service, please review the Problem Solution Guide below.
May Be Caused By
What to Do
Dishwasher will not start Main power switch is off
(control panel is not lit)
Open door and turn on main power switch on top
of door before selecting cycle. See page 10.
Power is disconnected
Make sure power is on at the circuit breaker panel
and that the power plug is properly connected to
electrical outlet (if applicable).
Blown fuse or tripped circuit
Replace fuse or reset circuit breaker. Remove
other appliances from circuit.
Power failure
Contact electric company.
Dishwasher will not start Door not completely closed
(control panel is lit)
(horizontal lines appear on
Control panel keys do
not react when touched
Gently push in on front of door until you hear a
Controls not set
Make sure dishwasher controls are properly set
and door is closed. See page 10.
Control panel keys dirty
Clean keys with soft, slightly damp cloth.
No water supply
Make sure water valve is turned on.
Water supply line blocked
Make sure water supply line to dishwasher is not
Drain pump clogged (loud
buzzing sound)
Disconnect power and clean entire filter system
and drain pump. See page 14. Reconnect power
and attempt to restart. If problem persists, shut off
the water supply, disconnect power and call for
Child lock activated
See page 3 to bypass. See page 12 to
You have touched the keys too Wait a moment then try again.
soon after opening the door.
Dirt on the keys
Clean with a dry or slightly damp cloth.
Water backs up in sink
Garbage disposal or sink trap
when dishwasher drains full
Run garbage disposal to eliminate food and
obstructions in sink. Make sure sink drains
Before You Call for Service
Water left in bottom of
dishwasher near filters,
dishwasher will not drain
May Be Caused By
Dishwashing cycle not
What to Do
Allow dishwasher to complete cycle.
Obstruction in the drain hose Check for kinked drain hose. Disconnect end of
or air gap is plugged
drain hose. Check for debris in hose or any other
part of drain/plumbing system. NOTE: Coneshaped part of hose must be at least 1/2” (1.3 cm).
Filter system clogged
Clean entire filter system. See page 14.
Debris in the drain pump
Clean the drain pump/filter system. See page 14.
Door will not close
Racks not slid in all the way
Check to make sure there is nothing blocking the
rack(s) from rolling all the way into the dishwasher.
1 minute appears on the
The program is taking longer None. Next time the program is run, the corrected
than estimated.
time will be displayed.
Unusual noise
Improper loading
Utensils may not be secure or something small
may have dropped from the rack. Water may cause
utensils to rattle. Make sure dishware is secure.
Spray arms not rotating
Make sure that both spray arms rotate freely. Make
sure that items do not obstruct movement of spray
arms. If necessary, clear any obstructions.
Make sure holes in spray arms are not blocked. If
necessary, clean spray arms. See page 15.
Overflow protection has engaged and is pumping
Drain pump makes droning
sound that can be heard
water out of the dishwasher. Turn off water valve,
from outside dishwasher and disconnect power and call for service.
does not stop when main
power switch is turned off
Bad odor in washing
Door seal and surrounding
area (corners) dirty
See instructions for cleaning door on page 13.
Low temperature cycles
have been selected for a
prolonged period
Run a cycle with a higher temperature about once
a month.
Detergent left in detergent Dispenser lid blocked
compartment (detergent
compartment will not
Old detergent
Detergent lid may not be opening. Check for items
blocking it.
Do not use detergent that is hard or caked inside
box. Use only fresh detergent. Add detergent to
dishwasher just before starting it.
Spray arms do not rotate
Make sure that both spray arms rotate freely. Make
sure that items do not obstruct movement of spray
arms. If necessary, clear any obstructions.
Make sure holes in spray arms are not blocked. If
necessary, clear holes with a pointed object and
rinse under water.
Dishes not dry
Drying option needed
Select the Drying option for higher temperature
rinse and better drying.
No rinse agent or rinse
agent dispenser not set
Fill rinse agent dispenser. Rinse agent helps dishes
to dry faster. Check rinse agent dispenser setting.
Plastic items
Certain plastic materials are difficult to dry. Plastics
may need to be towel dried. Also try opening door
after cycle is complete.
Before You Call for Service
Problem Solution Guide (Continued)
Dishes not dry (cont.)
May Be Caused By
What to Do
Improper loading or
Do not overload, under-load or nest items. Make sure
dishwasher is loaded according to instructions starting
on page 6.
Dry cycle interrupted
Door opened too soon. Make sure dry portion of cycle
is complete before opening door.
Chipping or breaking
of glassware
Improper loading
Do not overload. Load between rack prongs, not
over them. Glasses loaded over prongs will not be
supported and may chip or break. Make sure glassware
is secure and can’t come loose. Always use the top
rack for delicate items.
Dishes are not clean
Spray arms do not rotate
Make sure that both spray arms rotate freely. Make
sure that items do not obstruct movement of spray
arms. If necessary, clear any obstructions.
Make sure holes in spray arms are not blocked. If
necessary, clean spray arms. See page 15.
Incorrect detergent use
Use only correct amount of dishwasher detergent
according to water hardness. See page 8. Fill
dispenser only when ready to start the dishwasher.
Do not use old or caked detergent. Store dishwasher
detergent in dry place and in a closed container.
Change the dishwasher detergent if results are still
Cycle selected is too short
Select normal or heavy wash cycle.
Incorrect loading
Make sure dishes and flatware are loaded properly.
See Loading Your Dishwasher section. Make sure
all items are loaded securely and do not tip over. Avoid
placing very tall glasses in the corners of the rack.
Filter system clogged or not Make sure filter system is clean and properly installed.
installed properly
See page 14.
Detergent build-up in
dishwashing compartment
Pour a teaspoon to tablespoon of citric acid crystals
or white vinegar into the pre-wash compartment in
the detergent dispenser. Run a normal cycle with no
Chucks of food left on
dishes or in dishwasher
compartment due to drain
outlet cover being removed
Check to make sure drain outlet cover is in place. See
page 14.
Whitish-blue sticky film To much rinse agent
on dishes
See page 12 to change rinse agent dispenser
setting. If water is very soft, you may need to dilute the
rinse agent, see page 9.
Using liquid rinse agent
with a detergent that
already contains rinse
Do not use rinse agent with detergent that contains
rinse agent or change detergent type.
Distortion of plastics
Plastic item not dishwasher
Do not wash plastic items in dishwasher that are not
“dishwasher safe.”
Marks on melamine
and plastics
Porous material
Use a special cleaner for plastic.
Before You Call for Service
Spotting and filming
May Be Caused By
Hard water/incorrect use
of dishwasher detergent
What to Do
Use correct amount of dishwasher detergent or
change detergent type. See page 8. NOTE:
phosphate free detergents do not work well with hard
You may need a home water softener.
No rinse agent
Make sure rinse agent dispenser is full.
Rinse agent dispenser not See pages 9 and 12.
set correctly
Too little water
Make sure water valve is fully open. Make sure that
water pressure is between 4.2 and 140 psi and flow
rate is a minimum of 3.0 gpm.
Spray arms do not rotate
Make sure that both spray arms rotate freely. Make
sure that items do not obstruct movement of spray
arms. If necessary, clear any obstructions.
Make sure holes in spray arms are not blocked. If
necessary, clear holes with a pointed object and rinse
under water.
Marks, discoloration or
other stains
Yellow or brown marks
Strainer blocked
Check strainer. Clean if necessary.
Washing at too high a temperature and/or using too
much detergent can cause etching on (crystal) glass
(a permanent condition). To prevent damage, wash
(crystal) glass at “normal” temperature and dispense
dishwasher detergent according to page 8.
Aluminum utensils
rubbing against items
during wash cycle
Be sure aluminum utensils, especially light weight, foiltype pans, do not touch dishes.
Lipstick and tea can be
difficult to remove
Change to a dishwashing detergent with bleach.
Iron or manganese in
To remove spots, use a non-abrasive cleaner.
Temporary solution:
Pour a teaspoon to tablespoon of citric acid crystals
in place of the pre-wash detergent in the detergent
dispenser. Follow this pre-wash with a full detergent
wash. Use the Heavy Wash cycle.
Permanent solution: Install an iron removal system in
the water supply.
Discoloration of stainless
steel, silver plate
Washing copper with
sterling silver
Yellow film on sterling silver results when you wash
copper utensils in the same load. Silver polish will
usually remove this type of stain.
Tea or coffee (tannic acid)
Remove tea or coffee stains by hand using a solution
of ½ cup bleach and three cups warm water. Do not
use on sterling silver or silver plate.
Allowing salty or acidic
foods to remain on
Rinse flatware that is to stand several hours before
washing or run Rinse and Hold cycle.
Silver contacting stainless
steel or aluminum
Do not put flatware made of different materials in the
same silverware basket compartment. Direct contact
to stainless steel can cause permanent damage to
Warranty and Service
Getting Help
Before you request service:
1. Review the Before You Call For Service section of this manual starting on page 16.
2. Use the helpful tips found in our Problem Solution Guide
3. Become familiar with the warranty terms and conditions of your product.
4. If none of these tips or suggestions resolves your problem, call our Customer Service center at the number
Dacor’s Customer Service center is available
6:00 am - 5:00 pm Pacific Time.
For warranty repairs or questions and for Dacor Distinctive Service (DDS) in the US and Canada
Phone: (800) 793-0093, extension 2822
For non-warranty repairs or questions in the US and Canada
Phone: (800) 793-0093, extension 2813
Contact us through our web site at:
What is Covered:
Service will be provided by a Dacor designated service
company during regular business hours. Please note
service providers are independent entities and are not
agents of Dacor.
Dealer display and model home display products with a
production date greater than 5 years, products sold “As
Is,” and products installed for non-residential use, which
include but are not limited to religious organizations,
fire stations, bed and breakfast and spas carry a one
year parts warranty only. All delivery, installation, labor
costs and other service fees are the responsibility of the
The warranty applies only to the Dacor appliance sold to
the first use purchaser, starting from the date of original
retail purchase or closing date for new construction,
whichever period is longer. Warranty is valid on products
purchased brand new from a Dacor Authorized Dealer or
other seller authorized by Dacor.
Warranty will be null and void on product that has
altered, defaced or missing serial numbers and tags.
If your Dacor product fails to function within one year of
the original date of purchase, due to a defect in material
or workmanship, Dacor will remedy it without charge to
The owner must provide proof of purchase or closing
statement for new construction upon request. All Dacor
products must be accessible for service.
All cosmetic damage (such as scratches on stainless
steel, paint/porcelain blemishes, etc.) to the product or
included accessories must be reported to Dacor within
60 days of the original purchase date to qualify for
warranty coverage.
Warranty is null and void if non-ETL, non-CUL or nonCSA approved product is transported from the U.S.A.
Consumable parts such as filters and light bulbs are not
covered and are the responsibility of the purchaser.
If your Dacor product fails to function within one year of
the original date of purchase due to a defect in material
or workmanship, Dacor will furnish a new part, F.O.B.
factory to replace the defective part.
On rust-through of stainless steel tank and door.
All delivery, installation, labor costs and other service
fees are the responsibility of the purchaser.
Warranty and Service
What is Not Covered:
Out of Warranty
Slight color variations may be noticed because of
differences in painted parts, kitchen lighting, product
placement and other factors; this warranty does not
apply to color variation.
Service calls to educate the customer on proper use
and care of the product.
Should you experience a service issue beyond
the standard warranty period, please contact us.
Dacor reviews each issue and customer concern
to provide the best possible solution based on the
Service fees for travel to islands and remote areas,
which include but are not limited to, ferries, toll roads
or other travel expenses.
Consequential or incidental damage, including but
not limited to food or medicine loss, time away from
work or restaurant meals.
Failure of the product when used for commercial,
business, rental or any application other than for
residential consumer use.
Failure of the product caused by improper product
Replacement of house fuses, fuse boxes or resetting
of circuit breakers.
Damage to the product caused by accident, fire,
flood, power interruption, power surges or other acts
of God.
Liability or responsibility for damage to surrounding
property including cabinetry, floors, ceilings and other
structures or objects around the product.
Some states do not allow limitations on how long an
implied warranty lasts, or do not allow the exclusion or
limitation of inconsequential damages, therefore the
above limitations or exclusions may not apply to you.
This warranty gives you specific legal rights, and you
may also have other rights that vary from state to state.
Breakage, discoloration or damage to glass, metal
surfaces, plastic components, trim, paint or other
cosmetic finish caused by improper usage, care,
abuse or neglect.
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PO BOX 90070
Please visit www.dacor.com to activate your warranty online.
Please rest assured that under no conditions will Dacor sell your name or any of the information on this form for mailing list purposes. We
are very grateful that you have chosen Dacor products for your home and do not consider the sale of such information to be a proper way
of expressing our gratitude!
Owner’s Name:
Last (Please Print or Type)
Purchase Date:
cut here
Your warranty will not be activated until you activate it online or return this form to Dacor. If you have purchased more
than one Dacor product, please return all forms in one envelope or activate the warranty for each product online.
Your willingness to take a few seconds to fill in the section below will be sincerely appreciated. Thank you.
1. How were you first exposed to Dacor products? (Please check one only.)
 A. T.V. Cooking Show
 F Builder
 B. Magazine
 G. Architect/Designer
 C. Appliance Dealer Showroom
 H. Another Dacor Owner
 D. Kitchen Dealer Showroom
 I. Model Home
 E. Home Show
 J. Other
 D. Builder
 E. Other
3. For what purpose was the product purchased?
 A. Replacement only
 B. Part of a Remodel
 C. New Home
 D. Other
4. What is your household income?
 A. Under $75,000
 B. $75,000 – $100,000
 C. $100,000 – $150,000
 D. $150,000 – $200,000
 E. $200,000 – $250,000
 F. Over $250,000
5. What other brands of appliances do you have in your kitchen?
A. Cooktop
C. Dishwasher
B. Oven
D. Refrigerator
6. Would you buy or recommend another Dacor product?
 Yes
 No
Thank you very much for your assistance. The information you have
provided will be extremely valuable in helping us plan for the future
and giving you the support you deserve.
Web site:
Corporate phone:
(800) 793-0093
Item No.: 80 933 26 Rev. 03
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2. Where did you buy your Dacor appliances?
 A. Appliance Dealer
 B. Kitchen Dealer
 C. Builder Supplier