Whirlpool Electric Hob Troubleshooting guide

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INSTRUCTIONS FOR USE
BEFORE USING THE GLASS CERAMIC
HOB
INSTALLATION
ELECTRICAL CONNECTIONS
USING THE HOB
ENERGY SAVING TIPS
SAFEGUARDING THE ENVIRONMENT
PRECAUTIONS AND GENERAL
RECOMMENDATIONS
CARE AND MAINTENANCE OF THE
GLASS CERAMIC HOB
TROUBLESHOOTING GUIDE
AFTER-SALES SERVICE
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BEFORE USING THE GLASS CERAMIC HOB
IMPORTANT: This hob complies with all
applicable safety and electromagnetic
compatibility legislation.
WARNING: individuals fitted with a heart
pacemaker should maintain a safe distance
from the appliance. This is because there is no
guarantee that all pacemakers on the market
comply with the standards in compliance with
which this appliance was tested, so it is not
possible to provide an absolute guarantee of
the absence of potentially harmful
interference.
• To make the most of your new appliance,
please read the user instructions carefully and
keep them handy for future consultation.
INSTALLATION
Hob
• The hob must be set into a worktop between 38 mm and
60 mm deep
• For the distance between the underside of the glass ceramic
hob and the cupboard or separating panel below, observe the
dimensions given in figure “A”.
• If the hob is to be installed next to a column unit, leave a
distance of at least 100 mm from the edge of the hob.
• Cut an opening in the countertop to the dimensions shown in the
installation sheet provided separately.
• Clean the hob surface, then (if not already in place) fit the seal
provided.
• If the worktop is made of marble, fit the hob using the special
installation kit, to be ordered from the after-sales service. To
guarantee correct operation, the appliance must be installed on a
perfectly flat surface.
Important
In order to prevent the electronic circuits from overheating, and
consequently being damaged, we recommend the following:
• Do not install the hob near the dishwasher or washing
machine, thus protecting the electronic circuits from coming
into contact with steam and moisture, which could damage
them.
If an oven (which must be of our manufacture) is to be installed under
the hob, ensure it is equipped with a cooling system and observe the
distances given in figure “B”. There must be nothing between the hob
and the oven (cross rails, panels, brackets, etc.)
If the oven has a self-cleaning function (pyrolysis), do not use the hob
whilst this function is selected.
Should the temperature of the electronic circuits exceed the
maximum permitted temperature, the hob will switch off
automatically; in this case, wait for a few minutes until the internal
temperature of the electronic circuits reaches a tolerable level, at
which point it will be possible to switch the hob on again.
• Switch the hob off after use.
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Rear wall
Front
A
B
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ELECTRICAL CONNECTIONS
Electrical connection must be made before connecting the
appliance to the electricity supply. The appliance must be
installed by a qualified electrician who is fully aware of current
safety and installation regulations. Specifically, installation must be
carried out in compliance with the regulations of the local
electricity company. Make sure that the voltage shown on the
rating plate is the same as the power supply voltage in your
home. Regulations require that the appliance is earthed: use
conductors (including the earth conductor) of the appropriate
size only. The manufacturer declines all liability for injury to
persons or animals and for damage to property resulting from
failure to observe the above regulations. For the electrical
connection use an H05 RR-F type cable as indicated in the table
below:
Power supply voltage.
Wires
Amount x size
230V ~ +
3 X 2.5 mm2
230-240V ~ +
3 X 2.5 mm2 (Australia only)
230V 3~ +
4 x 1.5 mm2
400V 3N ~ +
5 X 1.5 mm2
400V 2N ~ +
4 x 1.5 mm2
The connection can be made directly to the mains by
means of an all-pole disconnect switch with minimum
contact gap of 3 mm.
Important: the power supply cable must be long enough to
allow the hob to be removed from the worktop and must be
positioned so as to avoid damage or overheating caused by
contact with the base.
Connecting to the terminal board
Note: the yellow/green earth wire must be connected to the
terminal with the symbol
and must be longer than the other
wires.
• Strip approx. 70 mm of sheath from the power supply cable
(B).
• Strip approx. 10 mm of sheath from the wires. Next insert the
power supply cable into the cable clamp and connect the
wires to the terminal board as indicated in the diagram next to
the terminal board itself.
• Secure the power supply cable (B) by means of the cable
clamp.
• Close the terminal board with the cover (A) securing it with
the screw provided.
• After the electrical connection, fit the hob from the top and
hook it to the support springs, following the diagram.
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USING THE HOB
2
3
4
1
5
1.
2.
3.
4.
5.
Induction cooking zone Ø 210
Radiant cooking zone Ø 145
Radiant double cooking zone Ø180
Induction cooking zone Ø 145
Display
Important:
To avoid permanently damaging the glass ceramic
hob, do not use:
- pots with bottoms that are not perfectly flat.
- metal pots with enamelled bottom.
Any aesthetic defects (scratches, marks etc.) must
be reported at the time of installation.
TYPE: PLEAM 230 V~/400 V 3N ~ 50 Hz 6.6 kW
TYPE: PLEAM 230 V~ 50 Hz 6.6 kW (for UK only)
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C
B
D
C
B
A
C F B
E
C
B
G
C
B
A
On/Off
E
Safety
B
C
Heat setting increase
Heat setting decrease
F
G
Timer
Activates/deactivates the dual cooking zone
D
Fast boil
IMPORTANT: Before switching on the hob, deactivate the SAFETY DEVICE by pressing button “E”.
To switch the hob on, keep button “A” pressed for approx. 2 seconds. The 4 cooking zone displays show “0”.
If within about 10 sec. none of the cooking zones is activated, the hob switches itself off automatically on safety
grounds.
Press one of the buttons “B” corresponding to the cooking zone you intend to use.
Select the heat setting required with buttons “B” or “C”. The other selectable cooking settings go from 1 - 9.
IMPORTANT: After setting the required power level, the induction cooking zone is deactivated within 60
seconds if a cooking pot or pan is not placed on it.
To modify the power of a cooking zone, press the buttons “B” or “C”.
If the cooking zone is on, it can be switched off by pressing the buttons “B” and “C” at the same time.
Press button “A” to switch off all activated plates.
The CHILD SAFETY function is switched on by holding down button “E” until a dot lights up above the
function button. This function locks all the buttons except the hob switching off button “A”. The function
remains on even after the hob is switched off and on again and can be deactivated by pressing button “E” again
until the dot above the function button goes off.
The TIMER function (if available) can be used as a clock and also for programming the operation of the required
cooking zones. To activate the function, press the button with the clock symbol “F”. To programme the timer
for a given cooking zone, first select the desired cooking zone using one of the buttons “B”. A dot lights up
next to the display of the selected cooking zone. Within 10 seconds, set the cooking time using buttons “F”
+/- (99-10 min).
The Timer function begins automatically and the red indicator dot remains lit.
At the end of the set cooking time, an acoustic signal sounds. If the cooking zone has been programmed to
operate with the timer, it is switched off and the indicator dot switches off too.
The timer function can only be used to activate one cooking zone.
To use the “minute minder” function, press the button with the clock symbol “F”, set the power of the cooking
zone to 0 (zero) and then press buttons “F” +/- to set the desired time.
When the set time has elapsed, an acoustic signal sounds.
The FAST BOIL function sets a heating level higher than max. to bring water rapidly to the boil.
To activate the function, select a cooking zone with button “B” and press button “D”.
A “P” appears on the display.
DUAL COOKING ZONE function (if available). Press button “G” to deactivate or activate the outer ring of
the double cooking zone.
H
RESIDUAL HEAT INDICATOR.
When the cooking zone is switched off, the residual heat indicator “H” remains on or flashes alternating with
“0” until the temperature of the hob returns within safety levels.
IMPORTANT: The hob's safety features include an automatic switching off function. Prolonged use of the same heat
setting causes switching off of the cooking zone (e.g. after approx. 1 hour at maximum heat setting, the cooking zone
switches off).
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ENERGY SAVING TIPS
• Use pots and pans with the bottom diameter equal to, or
slightly larger than that of the cooking zone.
• Only use flat-bottomed pots and pans.
• If possible, keep pot lids on when cooking.
• Cook vegetables, potatoes, etc. with a small amount of water
in order to cut down cooking time.
• Using a pressure cooker saves even more energy and
shortens the cooking time.
TO OBTAIN THE BEST RESULTS:
• Make sure you place the pot or pan in the centre of the
cooking zone outlined on the glass ceramic induction hob.
Induction hobs only work when used with pans and pots made of
magnetic material. Pans made of enamelled cast iron or special
steel may also be suitable: producers of pots and pans mark the
bottom of their products with the word “INDUCTION”,
indicating they are suitable for use on induction hobs.
Induction hobs DO NOT WORK with pots and pans made of
ordinary stainless steel, glass, ceramic, copper or aluminium.
To check that pots and pans are made of ferrous (magnetic)
material, use a magnet.
- The hob will offer excellent performance if used with pots and
pans compatible with induction cooking and having a bottom
diameter equal to or slightly larger than the cooking zone
outlined on the glass ceramic induction hob.
SAFEGUARDING THE ENVIRONMENT
1. Packaging
• The packaging material is entirely recyclable, as
confirmed by the recycling symbol ( ).
2. Domestic appliances
• This appliance is marked according to the
European directive 2002/96/EC on Waste
Electrical and Electronic Equipment (WEEE).
By ensuring this product is disposed of
correctly, you can help prevent potential
negative consequences for the environment
and human health.
The symbol
on the product or
accompanying documentation indicates that
this product should not be treated as domestic
waste but must be taken to a suitable centre for
collection and recycling of electrical and
electronic equipment. Dispose of the appliance
in full compliance with local authority
regulations governing waste disposal.
For further information on the treatment,
recovery and recycling of this product, contact
the competent local authority, the domestic
waste collection service or the store where you
purchased the appliance.
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Declaration of conformity CE
• This hob is suitable for contact with foodstuffs
and complies with EEC (CE) Regulation
n. 1935/2004.
• The appliances are designed solely for use as
cooking appliances. Any other use of the
appliances (e.g. for room heating) is considered
as improper use and potentially dangerous.
• The appliances are designed, built and sold in
compliance with:
• the safety objectives of the “Low Voltage”
Directive 2006/95/CE (which replaces 73/23/
CEE and subsequent amendments).
• the protection requirements of
Directive 89/336/CEE pertaining to
“Electromagnetic Compatibility”.
• the requirements of Directive 93/68/EEC.
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PRECAUTIONS AND GENERAL
RECOMMENDATIONS
Warning: Accessible parts become very hot
when the appliance is in operation. Keep
children away from the appliance in order to
avoid the risk of scalding and burns.
Do not allow children or infirm persons to
operate the induction hob without
supervision.
Make sure that children do not play with the
appliance.
Use of this appliance is not recommended for
persons (including children) with physical,
sensorial or mental impairment, unless
supervised or previously instructed in use of
the appliance by those responsible for their
safety.
• Always disconnect the appliance from the
electrical power supply before any
maintenance.
• Keep children away from the hob when it is in
use and when it has just been switched off.
• The appliance must be repaired or adjusted
exclusively by a qualified technician.
• Make sure that the electrical wires of other
electrical appliances near the hob do not come
into contact with hot parts.
• In the even the pot or pan is not of the correct
diameter or cannot be magnetically detected,
the cooking zone will not switch on. In this case
the appliance display will start flashing. The
cooking zone will only start heating when a
suitable pot or pan is placed on it. If this
operation takes more than 60 sec the relative
cooking zone will switch off automatically.
• Do not switch on the hotplates/cooking
zones when there is no pan in position.
• Never use steam cleaners.
• If liquid spills or boils over, the hob may switch
off: to enable it to be switched back on again,
carefully dry the controls zone.
• Do not place metal objects such as knives,
forks, spoons or lids on the surfaces of the hob
as they can become hot.
To avoid permanently damaging the glassceramic top, do not use:
- Pots with bottoms that are not perfectly
flat;
- Metal pots with enamelled bottom.
- When you finish cooking, press button
.
• Do not use the hob as a work surface or a
support surface.
• Do not leave the appliance unattended when
frying food - risk of fire.
• If the glass-ceramic surface should break or
crack to due violent impact (falling objects,
etc.), disconnect the appliance from the mains
and contact the After-sales Service
immediately.
• Do not place food wrapped in aluminium foil,
plastic containers or cloths on the hot cooking
zones.
• Do not drag pans across the glass-ceramic
surface- risk of scratches
• Avoid spilling sugar and similar substances on
the hob. When necessary, clean the hob
immediately following the care and
maintenance instructions in this handbook.
• Never heat canned foods directly in the can on
the hob.
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CARE AND MAINTENANCE OF THE GLASS
CERAMIC HOB
It is good practice to clean the hob after each use. Before any
cleaning operation, wait for the hob to cool down completely. This
will prevent the build-up of dirt and make cleaning easier.
Important: Never use steam cleaners.
• Use a clean cloth, absorbent kitchen wipes and a mild washing
up liquid or a specific glass ceramic cleaner.
• Remove baked-on dirt with the supplied scraper tool and
specific cleaning products.
• Any food spills should be cleaned off before they dry.
• Foods with high sugar content (toffee, fruit juice, jam, etc.)
that boil over while cooking, or spattered sugar stains must be
immediately removed using a scraper.
• Do not use abrasive products, bleach, oven-cleaner spray or
pan scourers.
The hob should be treated periodically with a proprietary brand
of protective wax for glass-ceramic hobs.
Important
Periodically check for dust under the appliance, near the cooling
air inlet or the outlet openings. Dust build-ups can hinder
ventilation and cooling of the electronic module and impair
proper operation of the hob.
TROUBLESHOOTING GUIDE
The hob does not work
•
•
•
1.
2.
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When pressing the control buttons, did you
follow the instructions in the section “Using
the hob” in the enclosed “Product
Description Sheet”?
Is there a power cut?
Did you dry the hob carefully after cleaning it?
If, when switching on or during normal
operation of the hob, the display shows a
flashing letter “F” alternating with the
numbers 1 - 2 - 3 - 4 - 5 - 9, contact the Aftersales Service and report the flashing code
number.
If the hob fails to work following prolonged
use, it may be that the hob internal
temperature is too high. Wait a few minutes
for the hob to cool down before trying to
switch it on again.
Important!
In the event you are unable to turn the glassceramic hob off after using it, disconnect it
immediately from the power supply.
Cooling fan
The hob is equipped with a cooling fan which runs
according to the internal temperature. Should the
temperature exceed a set level, the power supply
to the cooking zones is automatically and gradually
reduced.
If necessary, the entire hob will be switched off
automatically and the control buttons will be
blocked until the temperature has returned below
the safety level.
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AFTER-SALES SERVICE
Before contacting After-Sales Service
1. Try to solve the problem (see
“Troubleshooting Guide”).
2. Turn off the appliance and switch it back on
again to see if the fault persists.
If after the above checks the fault still occurs,
get in touch with the nearest After Sales
Service
Give the following information: a short
description of the fault,
• the type and exact model of the appliance,
• the serial number (number after the word
“Service” on the dataplate located on the
underside of the hob. The serial number is also
indicated on the warranty booklet)
• your complete address and phone number.
If any repairs are required, please contact an
authorized after-sales service centre from
those indicated on the warranty booklet.
Failure to comply with these instructions may
compromise the safety and quality of the
product.
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