Cisco (Tandberg) Profile User Guide

What’s in this guide?

Getting started Making calls Using the phone book In-call features Contact information

The next generation

1080p HD team collaboration solution.

The TANDBERG

Profile brings colleagues face to face at the touch of a button through a userfriendly interface.

Easily share presentations and multimedia to spark ideas and generate better discussions.

D14386.01 USER GUIDE TANDBERG Profile—FEBRUARY 2009

User Guide

TANDBERG Profile

www.tandberg.com

1

Profile 42

Profile 52

Profile 52 Dual

Getting started Making calls

What’s in this user guide?

Getting started

Waking up the system..................................... 4

The TRC5 remote control ................................ 5

Navigating in the menus .................................. 7

If there is no menu shown... ........................ 7

Entering text in text fields ............................... 8

What happens when you press a number key? .................................... 8

Using the number keys in text fields ............ 8

Special characters ........................................ 8

Screen layout ................................................... 9

Tip: Adding wallpaper to your screen ........... 9

Setting the ring tone volume ......................... 10

Selecting ring tone ........................................ 10

Choosing image source—camera or PC ....... 11

Setting Autoanswer to On or Off .................. 12

Setting the Default bitrate ............................. 12

Language settings ...........................................13

System information ....................................... 13

Setting date and time manually ...................... 14

Setting date and time automatically ............... 14

Entering the Administrator settings ............... 15

Restarting the system ................................... 15

Making calls

Making calls by dialing the number ............... 17

When someone is calling .............................. 17

Terminating an ongoing call ........................... 17

Making calls using phone book ..................... 18

Method 1 .................................................... 18

Using the phone book In-call features Contact information

Method 2 .................................................... 18

Making calls using the recent calls list .......... 19

The icons used ........................................... 19

Phone book usage

Basic phone book features ............................ 21

Navigating in the phone book ..................... 21

Calling an entry in the phone book ............. 21

Opening the phone book: ........................... 21

Searching in the phone book ......................... 22

Entering text in the search field .................. 22

Quick search by letters ............................... 22

Adding new contacts to the phone book ...... 23

Adding an entry from recent calls or the phone book ...................................... 23

Adding an entry manually to My contacts .. 23

Editing existing entries in the phone book .... 24

Editing entries in the phone book ............... 24

In-call features

BestView—Face recognition ......................... 26

Using Best view ......................................... 26

Where to find it .......................................... 26

Running a presentation .................................. 27

Contact information


2


Making calls Using the phone book In-call features Contact information


Chapter 1

Getting started

3


Making calls

Waking up the system

To make a call you need to wake up the system from standby.

However, if someone calls you, the system will wake up by itself.

UÊ To wake up the system just pick up the remote control or press any key. You may have to point the remote control towards the system to make it discover you.


After wake-up, the screen will typically look like this:

The IP number of your system is the dial-in number of your system.

Date and time of day.

!"#$%&'()*%+"!)*,-.$(-/!).&$(-

UÊ The system will now show the welcome screen, which contains the main menu and it will display the main camera image in the background.

UÊ The IP number (whenever applicable) and the system name are displayed in the upper left corner.

UÊ The IP number is the dial-in number of your system.

UÊ The screen will also indicate if there are any calls you have missed.

Softkeys (described on the following pages).

Should the system fail to respond to the remote control or to incoming calls, make sure that:

UÊ The system is connected to line voltage

UÊ The remote control has working batteries

UÊ The internal cables, such as the monitor cable and/or the camera cables are properly connected, cf. the installation sheet.


4


Making calls

The TRC5 remote control

The

FUNCTION

keys in the upper part of the remote control reflects the softkeys on screen...

... and the middle part of the remote control is used to handle the video part of the call

... while the lower part of the remote control resembles very much the keypad of a cell phone.

Using the phone book

FUNCTION KEYS:

Each key reflects a soft key on screen and represents shortcuts and advanced functions.

In-call features

MICROPHONE:

Press the key to toggle the microphones on/off.

PRESENTATION:

Press the key to show/hide a presentation.

VOLUME: Press the + or – on the

key to adjust the volume.

ZOOM: Press the + or – on the

key to zoom the camera in and out.

Contact information

ARROW UP/DOWN: Use the and arrow keys to navigate in the menu and to move the camera (pan, tilt) when the menu on screen is not displayed.

ARROW LEFT:

Press the arrow key to go one step back in the menu or to move to the left in a text field.

ARROW RIGHT:

Press the arrow key to expand the selected menu item or to move to the right in a text field.

OK/SELECT: Press the key to confirm your choice or selection.


5


Making calls Using the phone book In-call features Contact information

PHONE BOOK: Press the key to display the phone book.

LAYOUT: Press the key to display the

Layout menu, then select a view in the menu.

HOME: Press the key to go back to the Home menu.

CALL: Press the

key to display the R

ECENT

C

ALLS menu. Select one or more contacts and press the key to initiate the call.

CLEAR: Press the key to remove characters in a text field.

END CALL /

STANDBY: Press the

key to end a call or—when idle—to go into standby mode.

Alphanumeric keypad: Use the keypad in the same way as you would use a cell phone.

0-9, a-z, period (.), @,

space, *: Press a key repeatedly to toggle between the options displayed on each key.

abc/123 #: Press the # key to toggle between lower case characters and numbers.


6


Making calls

Navigating in the menus

Your TANDBERG Profile is operated by means of the remote control. All you need to know to get started are a few basic navigation principles.

UÊ Press the

HOME

key ( ) to show the

HOME

menu.

UÊ The

ARROW

keys in the center of the upper part of the remote control are used to navigate in the menus.

UÊ When the system shows the

HOME

menu only, pressing

HOME

key ( ) will hide the menu. To bring it back, press the

HOME

key ( ) again.

UÊ In an input field pressing

CANCEL

will delete characters/numbers to the left of the cursor position.


Example showing a submenu produced by pressing the right

ARROW key.

Use the

LEFT ARROW

key to collapse the menu expansion, i.e. to go back one level.

The little triangle indicates that there are further submenus available.

Use the right

ARROW key or to show this submenu.

Use the

HOME

key ( ) to exit all menus and return to showing the

HOME

menu only.

The element currently selected is indicated by an orange rectangle.

Use the vertical

ARROW

keys to navigate up and down in a menu.

Press the key to produce the

HOME menu on the screen.

The little triangle indicates that a submenu is available.

If there is no menu shown...

Wake up the system by lifting the remote control and press the key to produce the

HOME

menu.

Softkeys not used in a given context are shown ghosted.

Context sensitive softkeys corresponding to the function keys of the remote control.


7


Making calls

Entering text in text fields

Some menu fields expect text information to be entered. Apart from the need to enter the number or identity of the person you want to call, you will also—among other things—need this ability to search and maintain your list of contacts in the phone book.

What happens when you press a number key?

UÊ Pressing a number key outside calls will cause the

CALL

menu to be shown.

UÊ When the cursor is positioned inside an entry field expecting text entries, the system automatically switches to text mode (ABC). Entering letters is similar to as on a cell phone—see right.

UÊ When the cursor is positioned inside an entry field requiring number entries, the system automatically switches to number mode (123) allowing numbers to be dialed with the number keys as usual.


Special characters

In-call features Contact information

Using the number keys in text fields

Whenever text entries are expected by the system, a small abc or

ABC appears in the right lower corner of the entry field. For entry fields expecting numbers, 123 will appear instead. In text mode, entries from the number keys are automatically interpreted as text entries in the same way as on a cell phone.

Guidelines:

UÊ Press the key that corresponds to the required letter as many times as needed to produce that letter

UÊ Switch between lower case (abc) and upper case (ABC) letters with the

# a/A key

UÊ Switch between text mode (abc) and number mode (123) by keeping the # abc/123 key depressed for more than a second

UÊ To insert space, press the 0 _ key

UÊ To insert the @ sign, press the 1-key twice, while the keypad is in text mode

UÊ To insert the . sign, press the number mode

*

.-key once, while the keypad is in

UÊ To write digits and numbers in a text input field, repeatedly press the corresponding key until the digit appears.

UÊ To erase erroneous inputs, use the C key.

Special characters

Sometimes you will need to make use of special characters, e.g. when entering names in

My contacts.

Whenever it is likely that special characters are needed, the softkey

SPECIAL CHARACTERS

(see the left Fig.) giving you access to the special characters menu will be displayed.


8


Making calls

Screen layout

The layout of the screen can be changed as shown to the right.

UÊ To produce display options screen, press the

LAYOUT

( ) key

UÊ Use the

ARROW

keys to move between the alternatives and use to select the alternative you want to use

UÊ Note that you may, or may not, include selfview (i.e. the outgoing video signal from your own system)

UÊ You set whether to include selfview or not by means of the left-most softkey.

Tip: Adding wallpaper to your screen

In the

HOME

menu, navigate down to

Settings and press the

key.

In the

SETTINGS submenu navigate down to Wallpaper.

Press again.

Using the phone book In-call features

Layout control outside a call is limited to the choice between showing selfview and showing a wallpaper...

However, if you already have activated the selfview, the menu will give you these options when you enter the menu again.

Contact information

Layout control used during a call gives you the possibility to include selfview...

Layout control when in a call provides the choice of showing selfview or full screen participant...

Select between the options available and press the key to leave the menu putting your choice into effect.

However, if you already have activated the selfview, you may select where the selfview should appear in the image when you enter the menu again.


9


Making calls

Setting the ring tone volume

The system lets you set the ring tone volume.

Starting from the Home menu, navigate down to Settings and press the key.

Then navigate to Ring tone volume and press the key again. Use the

LEFT and

RIGHT

arrow keys to set the volume.

Press the key to exit the menu putting changes into effect or the

LEFT

ARROW

key to leave the menu going one step back.


Selecting ring tone

The system lets you choose between a multitude of ring tones and the ring tone volume.


Then navigate to Ring tones and press the key again. Use the

UP

and

DOWN

arrow keys to move about the ring tones. Each ring tone will be played as you position the cursor at it.


LEFT

ARROW



10


Making calls

Choosing image source—camera or PC

The system lets you choose between sending out the image as viewed by the camera image or the image as shown on your PC screen.

You may also set the system to send out the image as captured by a secondary camera whenever you have two cameras connected.

The latter feature may come in handy if someone uses a whiteboard located elsewhere in the room for a presentation.


Then navigate to System settings, press the key, navigate to Main source and press the key again. Use the

UP

and

DOWN

arrow keys to select.


LEFT

ARROW



In configurations like this you may want to use a secondary camera to be able to cover any presentation made using the whiteboard.

Your video system Whiteboard


11


Making calls

Setting Autoanswer to On or Off

You may specify whether the system shall answer incoming calls automatically or not. When set to Off all incoming calls must be answered manually.


Then navigate to Call settings followed by Autoanswer and press the key again. Use the

UP

and

DOWN



LEFT

ARROW



Setting the Default bitrate

You may specify the default bitrate to be used in calls.


Then navigate to Call settings followed by Default bitrate and press the key again. Use the

UP

and

DOWN

arrow keys to select the setting.


LEFT

ARROW


Setting the Autoanswer to On or Off: Selecting the Default bitrate:

All settings are in kbps.


12


Making calls

Language settings

This will allow you to specify the On-Screen Display (OSD) language. The following languages are supported: Russian, Japanese, German, French, and English.


Then navigate to Language and press the key again. Use the

UP

and

DOWN



LEFT

ARROW



System information

The System information display will provide you with information on the system, including URI, network addresses, any gatekeepers involved,

HW serial numbers, SW versions etc. Whenever in a call, vital call status information is displayed as well.


Then navigate to System information and press the key again. Use the

UP

and

DOWN



LEFT

ARROW



13


Making calls

Setting date and time manually

You may specify date and time zone settings along with date and time format and the date and time of day itself.

Starting from the Home menu, navigate down to Settings and press the key. Then navigate to Date and time and press the key.

Use

ARROW

keys and the key in the usual manner to set everything as required.


Setting date and time automatically

You may have the date and time of day set automatically. However, you must still specify time and date formats along with the time zone.

Starting from the Home menu, navigate down to Settings and press the key. Then navigate to Date and time and press the key.

Use

ARROW

keys and the key in the usual manner to set everything as required.


14


Making calls

Entering the Administrator settings

Your video system has a separate set of Administrator settings intended to be used by system administrators only. These settings are protected by a password.

Starting from the Home menu, navigate down to Settings and press the key. Then navigate to Administrator settings and press the key.

Key in the password and use

ARROW

keys and the key in the usual manner to make your selection.


Restarting the system

Some changes in the system settings, network settings and the infrastructure configurations may call for a system restart.

Starting from the Home menu, navigate down to Settings and press the key. Then navigate to Restart and press the key.

Use

ARROW

keys and the key in the usual manner to make your selection.


15


Getting started Using the phone book In-call features Contact information


Chapter 2

Making calls

16


Getting started

Making calls by dialing the number

Observe that the term “number” has a wide definition here; you may use the procedure outlined on this page to call people by their alphanumeric address as well, for example:

“[email protected]”


When someone is calling

Respond to an incoming call by pressing the key on the remote control to accept it, or press the key to reject it.


CALL menu, if needed. Position the cursor at

Call and press to produce the submenu.

Press the

key on the remote control to answer an incoming call

Press the

key on the remote control to reject an incoming call

Terminating an ongoing call

Terminating an ongoing call is similar to terminating calls on a cell phone— just press the key on the remote control.

Key in the “number” to call. If needed, switch to alphanumeric setting by means of the

abc/123/ABC softkey.

Press the softkey

Special characters to access non-standard

characters, if needed. See

Special characters on page 8 for more on

this.

Press followed by or, press twice to start calling.

Press the key on the remote control to terminate an ongoing call


17


Getting started

Making calls using phone book

Making use of the phone book is time saving and prevents you from inadvertently calling the wrong number.

The entries, often referred to as contacts, are sorted alphabetically.

Using the phone book In-call features

Method 2:


CALL

menu, if needed. Position the cursor at

Call and press to produce the submenu…

Contact information

Method 1:

Press the

Phone

book key…

… to show the

PHONE BOOK

.

...then navigate down to Phone book and press to display the phone book.

If you know your way, navigate down to the folder required and press to produce the contents of that folder. Use the

ARROW

keys to locate whom to call and press to place the call.

Alternatively, you may search for an entry in the phone book.

This is described in the section

Phone book usage.


18

If you know your way, navigate down to the folder required and press

to produce the contents of that folder. Use the

ARROW

keys to locate whom to call and press to place the call.

Alternatively, you may search for an entry in the phone book. This is described in the section

Phone book usage.


Getting started

Making calls using the recent calls list

If you have called somebody, or somebody has called you, this will be listed in the list of recent calls.

To gain access to the

RECENT CALLS

list, just press the key on the remote control.

You may also copy entries in the recent calls list to your phone book—see

Using the phone book for details.


The icons used

The icon is used to denote calls made by you.

The icon is used to denote calls received.

The icon is used to denote missed calls.


19

Select what type of recent calls to show; All recent calls, just the missed calls, just the placed calls or just the received calls, by means of the softkeys.


Getting started Making calls In-call features Contact information


Chapter 3

Phone book usage

20



Basic phone book features

Your TANDBERG Profile contains a phone book functionality, which is very similar to what you find in a mobile phone.

It contains a section in which you can add your own list of contacts, and most corporate solutions will also include a corporate phone list.

This latter list is normally installed and maintained from remote by your system administrator through a management system like the TANDBERG

Management Suite (TMS), which is available separately.

You cannot edit the corporate list yourself, but you may add entries to My

Contacts. These may be edited ad libitum.

Navigating in the phone book

UÊ Basic navigation in the phone book is done in the usual way.

UÊ When positioned at a line with a small folder icon in front, press the right

ARROW

key to produce the contents of this folder. Repeat, if needed, if there are more levels.

UÊ Whenever you are at a lower level, use the left

ARROW

key to move one level back.

Calling an entry in the phone book

Once an entry is located, just press the key to place the call.

Need to search for an entry in the phone book? See Searching in

the phone book on the next page.


21

In-call features

Opening the phone book:

Contact information

Press the

PHONE BOOK

key…

This will cause the

PHONE BOOK

menu to open…

The phone book typically contains your own My contacts and a corporate phone book.

In My contacts you may enter your own contacts.



Searching in the phone book

While the My contacts may contain up to 200 entries, the entire phone book (which may include server based corporate directories) can be virtually unlimited in size. Consequently, using the arrow keys as the only navigation device can easily become a cumbersome task. What to do?

Enter Quick Search by Letters. Whenever you are inside the phone book navigating in the list of entries, the numerical keypad automatically switches from 123 mode to ABC mode. To locate a specific entry, just type in the first letter as with a cell phone. The system will then display all matches. Add more letters to refine your search. The search will be done within the folder your cursor at present is located and inside any subfolders within this folder.


Quick search by letters

To search for an entry in the phone book, navigate to where you assume the entry resides. Any search will be done within the folder your cursor at present is located and inside any subfolders within this folder.

If in doubt, remain at the top level (called root in computer terminology) and do your search from there.

Just type the letter (or switch to

123

mode by pressing the

# key to key in digits) and the

Search field will be activated immediately. The phone book will then look something like this:

Entering text in the search field

Example: How do I write Alice 123 in the Search input field in the phone book?

Do as follows:

1. Press the 2-key once to get an A

2. Press the #-key once to switch between upper and lower case letters

3. Press the 5-key three times to get an l

4. Press the 4-key three times to get an

I

5. Press the 2-key three times to get a c

6. Press the 3-key twice to get an e

7. Press the 0-key once to get space

8. Press the 1-key three times to get a 1

9. Press the 2-key four times to get a 2

10. Press the 3-key four times to get a 3.


22

The search will begin immediately. Add more letters to narrow and refine your search.

Example: Keying in da, will return entries like Dave Olson and David

Jones, but also John Dahl and Vittorio Dalmazzino. There is no case sensitivity here.

How to open the phone book is described Basic phone book features, which can be found on the previous page.



Adding new contacts to the phone book

New contacts can be added to My contacts only. Other entries must be entered by you system administrator.


Adding an entry manually to My contacts:

Open the phone book by pressing the key on the remote control.

Navigate to My contacts:

Adding an entry from recent calls or the phone book

While you are inside the phone book or the list of recent calls, navigate to the entry you would like to copy to My contacts and press the key or the

RIGHT ARROW

key to show the

OPTIONS

menu:

Press the key to show the contents of

My contacts. A softkey named

New contact will now appear along the bottom line of the display:

Press the corresponding

FUNCTION

key on the remote control to enter the

Edit dialog box.

Navigate down to Save to my contacts and press the key to open the

EDIT

dialog box. This is similar to when entering a new contact manually (see right for details), but in this case the name and “number” of the copied contact has been filled in already by the system. If you want to edit the information entered you may do so. Remember to save before leaving the menu.

How to open the phone book is described Basic phone book features, which can be found two pages back.


23

Enter name and “number” of the new contact. After you have entered this information, the

Save field will no longer appear ghosted and you may navigate down to this field and press the key to save your new entry.

Alternatively, navigate down to

Cancel and press the key to exit the dialog box without saving the new entry.



Editing existing entries in the phone book

You may edit and delete entries in My contacts any time. Since updates in the corporate phone book(s) made by your system administrator will not affect My contacts, you may have to use this feature from time to time when corporate phone book changes are made.


Editing entries in the phone book

Open the phone book. Since entries in My contacts are the only ones that may be subject to editing, navigate to

My contacts and press the key to open it.

Navigate to the entry to edit and press the key again. In the submenu that now appears, navigate to Edit and press the key to open for editing of the entry.

You will now see a dialog box similar to this: in which the name and “number” of the entry selected for editing has already been inserted.

Edit as required and navigate down to Save and press the key to put the changes into effect.


24


Getting started Making calls Using the phone book


Chapter 4

In-call features

25



BestView—Face recognition

The TANDBERG Profile is capable of doing face recognition.

The face recognition system aims to search for faces in order to optimize the picture frame, and is therefore called BestView. Once a face or group of faces has been detected camera zoom and camera angle will be changed accordingly to obtain an optimal representation on the screen.

Kindly observe the following:

UÊ The Best view feature is still a preview feature.

UÊ The Best view optimization process may take up to 5 seconds.

UÊ The detection of faces works better when people look towards the camera.

UÊ The area from the eyebrows down to just below the lips should be uncovered.

UÊ Beard is normally not a problem.

Using Best view

1. Press the key on the remote control to display the Layout menu.

Select

Selfview to be shown as required

2. Press the key on the remote control to display the Home menu and select

Camera control

3. In the Camera control menu, locate the

Best view button at the bottom of the screen

4. Press the corresponding

Function key on the remote control to start the

Best view optimization process. Look towards the camera for about five seconds

5. The system will now look for faces and adjust the zoom and camera angle to obtain a best fit.


Where to find it:

The

Best view feature is found in the

Camera

control menu


26

!"#$%&'"(%)*"$+, -.'$

Use this softkey to exit

Best view



Running a presentation

The presentation functionality in the system enables you to show other available video sources in addition to your main camera.

This is perfect for meetings where you would like to share a PowerPoint presentation, for example.

After you have connected your presentation source you may have to configure your source to make it supply a signal to your video system.

The ability to do such presentations requires the optional Natural Presenter

Package. If in doubt consult your administrator.


Do as follows:

Connect your presentation source(s) to the

I/O panel on the codec, located in the base module.

Press the

Presentation

mode key on the remote control

To specify which source to serve for the presentation select it as shown here. Note that the name of each source can be changed, consult your administrator for details on this.


27


Getting started Making calls Using the phone book In-call features


Chapter 5

Contact information

28

U.S. HEADQUARTERS

TANDBERG

1212 Avenue of the Americas

24th Floor

New York, NY 10036

Telephone: +1 212 692 6500

Fax: +1 212 692 6501

Video: +1 212 692 6535

E-mail: [email protected]

EUROPEAN HEADQUARTERS

TANDBERG

Philip Pedersens vei 20

1366 Lysaker

Norway

Telephone: +47 67 125 125

Fax: +47 67 125 234

Video: +47 67 126 126

E-mail: [email protected]

Copyright © TANDBERG 2008. All rights reserved.

INTELLECTUAL PROPERTY RIGHTS

The TANDBERG Profile video endpoint covered by this User Guide is protected under copyright, patent, and other intellectual property rights of various jurisdictions. Any applicable software licenses and any limited warranty are located in the License Information section of the corresponding version of the TANDBERG Administrator Guide for this product.

Cisco (Tandberg) Profile User Guide

User Guide

TANDBERG Profile

www.tandberg.com

What’s in this user guide?

Getting started

Making calls

Phone book usage

In-call features

Contact information

Chapter 1

Getting started

Waking up the system

The TRC5 remote control

Navigating in the menus

If there is no menu shown...

Entering text in text fields

What happens when you press a number key?

Using the number keys in text fields

Special characters

Screen layout

Tip: Adding wallpaper to your screen

Setting the ring tone volume

Selecting ring tone

Choosing image source—camera or PC

Setting Autoanswer to On or Off

Setting the Default bitrate

Language settings

System information

Setting date and time manually

Setting date and time automatically

Entering the Administrator settings

Restarting the system

Chapter 2

Making calls

Making calls by dialing the number

When someone is calling

Terminating an ongoing call

Making calls using phone book

Method 2:

Method 1:

Making calls using the recent calls list

The icons used

Chapter 3

Phone book usage

Basic phone book features

Navigating in the phone book

Calling an entry in the phone book

Opening the phone book:

Searching in the phone book

Quick search by letters

Entering text in the search field

Adding new contacts to the phone book

Adding an entry manually to My contacts:

Adding an entry from recent calls or the phone book

Editing existing entries in the phone book

Editing entries in the phone book

Chapter 4

In-call features

BestView—Face recognition

Using Best view

Where to find it:

Running a presentation

Do as follows:

Chapter 5

Contact information

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