Dell 2300MP Operating Instructions Manual user guide


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Dell 2300MP Operating Instructions Manual user guide | Manualzz

Dell 2300MP Projector

Dell™ 2300MP Projector

Safety Instructions (Read before connecting the projector)

About Your Projector

Installation

Using Your Projector

Troubleshooting

Specifications

Regulatory Notices

Contacting Dell

Notes, Notices, and Cautions

NOTE: A NOTE indicates important information that helps you make better use of your projector.

NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

Information in this document is subject to change without notice.

©2004 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; DLP and Texas Instruments are trademarks of Texas Instruments Corporation; Microsoft and Windows are registered trademarks of Microsoft

Corporation; Macintosh is a registered trademark of Apple Computer, Inc.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

Restrictions and Disclaimers

The information contained in this document, including all instructions, cautions, and regulatory approvals and certifications, is based upon statements provided to Dell by the manufacturer and has not been independently verified or tested by Dell. Dell disclaims all liability in connection with any deficiencies in such information.

All statements or claims regarding the properties, capabilities, speeds, or qualifications of the part referenced in this document are made by the manufacturer and not by Dell. Dell specifically disclaims any knowledge of the accuracy, completeness, or substantiation for any such statements.

July 2004 Rev. A00

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Safety Instructions: Dell 2300MP Projector

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Safety Instructions: Dell™ 2300MP Projector

CAUTION

Use the following safety guidelines to help protect your projector from potential damage and to ensure your own personal safety:

To reduce the risk of fire from the intense light emitted by the lens, do not put any object in front of or near the lens during operation.

Lamp(s) inside this product contain mercury and must be recycled or disposed of according to local, state or Federal Laws. Or contact the electronic industries alliance: www.eiae.org for more information.

The surface beneath the projector might be hot with use. Be careful in handling the unit.

The lamp becomes very hot with use. Do not attempt to replace the lamp after use until the projector has been allowed to cool down for at least 30 minutes, and follow all instructions in "

Changing the

Lamp

."

Do not touch the bulb or the lamp glass at any time. The bulb may explode due to improper handling, including the touching of the bulb or the lamp glass.

Remove lens cap before turning on projector. Failure to do so may cause the lens cap to reach high temperatures.

To avoid damaging the projector and lamp, allow the cooling fan to run for 2 minutes before turning off the projector.

Do not block the ventilation slots and openings on the projector.

Disconnect the power cord from the electrical outlet if the projector is not used for a long period of time.

Do not use the projector in an extremely hot, cold, or humid environment.

Do not use the projector in areas susceptible to excessive dust and dirt.

Do not use the projector near any appliance that generates a strong magnetic field.

Do not place the projector in direct sunlight.

Do not look into the lens while the projector is on; the bright light may hurt your eyes.

To reduce the risk of fire or electric shock, do not expose the projector to rain or moisture.

To prevent electric shock, do not open or disassemble the projector further than what is needed for lamp replacement.

To avoid damaging the projector, ensure that the zoom lens and elevator foot are fully retracted before moving the projector or placing the projector in its carrying case.

Turn off the projector and disconnect it from the electrical outlet before cleaning it. Use a soft cloth moistened with mild detergent to clean the display housing. Do not use abrasive cleaners, waxes, or solvents.

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Safety Instructions: Dell 2300MP Projector

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About Your Projector: Dell 2300MP Projector

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About Your Projector: Dell™ 2300MP Projector

Features

Equipment

Main Unit

Control Panel

Connection Ports

Remote Control

Features

Single chip 0.7" Texas Instruments DLP™ technology

High contrast, double data rate (DDR) digital micro mirror device

True XGA, 1024 x 768 addressable pixels

4.7 lbs (2.14 kgs) lightweight compact design

2300 ANSI lumens brightness (Max)

2000:1 full on / full off contrast ratio

1.2x manual zoom lens

Built in 2W speaker

Auto image re-sizing (Auto-Sync) to 1024 x 768 full screen with scaling compression compatibility for

UXGA, SXGA+, SXGA, XGA, SVGA, VGA, MAC

Preset and user defined video modes for optimum video and graphic settings

Self-diagnostic for video troubleshooting

State-of-the-art motion adaptive hardware deinterlacing with 3:2 and 2:2 pull down

200-watt user-replaceable UHP 2000-hour lamp

Eco Mode allows end user to extend lamp life to 2500 hours by reducing the lamp wattage and brightness

Full connectivity - Includes PC (VGA), S-Video, Composite Video, Component Video and RS-232 connectors

Monitor loop through to connect to PC monitor

Compatibility with Macintosh® computers

Compatibility with NTSC, NTSC4.43, PAL, PAL-M, PAL-N, SECAM, and HDTV (1080i, 720p, 576i/p,

480i/p)

User-friendly, multi-language on-screen display (OSD)

Advanced electronic keystone correction

User-friendly control panel with backlight

Remote control and Dell drop-tested carrying case included

*Based on ANSI/NAPM IT7.228-1997 tests of 100 units, June 2004, with average ANSI Lumens 2100. Bulb brightness degrades with usage. Dell recommends replacing your bulb after 2000 hours usage.

Equipment

Your projector comes with all the items shown below. Ensure that you have all the items, and

contact Dell

if anything

is missing.

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About Your Projector: Dell 2300MP Projector

Main unit 1.8m Power cord

(3.0m in Americas)

1.8m VGA cable

(D-sub to D-sub)

2.0m S-video cable 1.8m USB cable 1.8m Composite Video cable

1.8m D-sub to YPbPr cable 1.8m RCA to Audio cable 1.8m mini pin to mini pin cable

Remote control

Dell 2300MP Projector

User's Guide

Dell 2300MP Projector Quick Start

Card

Warranty Guide

Owner's Manual

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Carrying case

About Your Projector: Dell 2300MP Projector

Batteries (2)

Main Unit

Control Panel

3

4

1

2

5

6

Control panel

Elevator button

Remote control receiver

Lens

Focus ring

Zoom tab

1 Power button

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About Your Projector: Dell 2300MP Projector

7

8

5

6

9

2

3

4

Connection Ports

Source

Keystone adjustment

Resync

Temperature warning light

Lamp warning light

Four directional keys

Keystone adjustment

Menu

1

2

3

4

5

6

7

8

9

IR receiver

VGA out (monitor loop-through)

VGA in (D-sub) connector

USB connector

S-video connector

Composite video connector

Audio input connector

RS232 connector

Kensington lock hole

Remote Control

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About Your Projector: Dell 2300MP Projector

1 Video Mode button

2 Next Page button (page down)

5

6

3

4

7

Menu button

4:3/16:9 (aspect ratio) button

Hide button

Volume button

Keystone Correction button

8

9

Resync button

Source button

10 Four Direction buttons

11 Previous Page button (page up)

12 Power button

13

Light

Battery Disposal: Your projector remote control uses zinc-manganese batteries. If you need to replace the batteries, see your Dell 2300MP Projector Quick Start Card.

Do not dispose of used batteries along with household waste. Contact your local waste

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About Your Projector: Dell 2300MP Projector disposal agency for the address of the nearest battery deposit site.

Back to Contents Page

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Installation: Dell 2300MP Projector

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Installation: Dell™ 2300MP Projector

Connecting the Projector

Powering On/Off the Projector

Adjusting the Projected Image

Changing the Lamp

Connecting the Projector

A. To Computer

1

2

3

Power cord

D-sub to D-sub cable

USB to USB cable

B. To DVD Player: There are three possible methods of connecting to a DVD player.

1. Connecting with component cable:

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Installation: Dell 2300MP Projector

1

2

Power cord

D-sub to HDTV/Component cable

2. Connecting with S-video cable:

1

2

Power cord

S-video cable

3. Connecting with composite cable:

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Installation: Dell 2300MP Projector

1

2

Power cord

Composite video cable

C. Professional Installation Options:

Installation for wired RS232 remote control: There are two possible ways to connect with RS232 cable.

1a) Connection with PC:

1

2

Power cord

RS232 cable

1b) Connection with Commercial RS232 control box:

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Installation: Dell 2300MP Projector

1

2

3

Power cord

RS232 cable

Commercial RS232 control box

Note: RS232 cable not provided by Dell. Consult professional installer for cable and RS232 remote control software.

Refer to

RS232 pin assignment and commands

.

Powering On/Off the Projector

Powering On the Projector

NOTE: Turn on the projector before you turn on the source.

1. Ensure that the lens cap has been removed.

2. Ensure that the power cord and appropriate signal cable(s) are securely connected. The power button light will blink green.

3. Press the power button to turn on the projector. The Dell logo will be displayed for 30 seconds.

4. Turn on your source (computer, notebook, DVD, etc.). The projector automatically detects your source.

If the "Searching for signal..." message appears on the screen, ensure that the appropriate signal cable(s) are securely connected.

If you are connecting multiple sources to the projector simultaneously, press the Source button on the

remote control

or

control panel

to select the desired source.

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Installation: Dell 2300MP Projector

1

2

Power button

Lens cap

Powering Off the Projector

DO NOT UNPLUG THE PROJECTOR BEFORE PROPERLY SHUTTING DOWN USING THE FOLLOWING STEPS.

Powering off procedures

1. Press the power button to turn off the projector.

2. Press the power button again. The cooling fans continue to operate for 90 seconds.

3. If the LAMP light is solid orange, replace the lamp.

4. If the TEMP light is solid orange, the projector has overheated. The display automatically shuts down. Turn the display on again after the projector cools down. If the problem persists,

contact Dell

.

5. If the TEMP light is blinking orange, a projector fan has failed and the projector will automatically shut down. If

this problem persists,

contact Dell

.

6. Disconnect the power cord from the electrical outlet and the projector.

7. If you press the power button while the projector is running, the "Power Off the Lamp?" message appears on the screen. To clear the message, press any button on the control panel or ignore the message; the message will disappear after 5 seconds.

Adjusting the Projected Image

Adjusting the Projector Height

To raise the projector:

1. Press the elevator button.

2. Raise the projector to the desired display angle, and then release the button to lock the elevator foot into position.

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Installation: Dell 2300MP Projector

3. Use the tilt adjustment wheel to fine-tune the display angle.

To lower the projector:

1. Press the elevator button.

2. Lower the projector, and then release the button to lock the elevator foot into position.

1

2

3

Elevator button

Elevator foot

Tilt adjustment wheel

CAUTION: To avoid damaging the projector, ensure that the zoom lens and elevator foot are fully

retracted before moving the projector or placing the projector in its carrying case.

Adjusting the Projector Zoom and Focus

1. Rotate the zoom tab to zoom in and out.

2. Rotate the focus ring until the image is clear. The projector focuses at distances from 3.9 ft to 39.4ft (1.2 m to 12 m).

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Installation: Dell 2300MP Projector

1 Zoom tab

2 Focus ring

Adjusting Projection Image Size

Screen

(Diagonal)

Max.

Min.

29.3" (74.4cm)

24.4" (62.0cm)

82.9" (210.6cm)

69.1" (175.5cm)

134.1" (340.6cm) 187.7" (476.8cm) 238.9" (606.8cm) 292.5" (743.0cm)

111.7" (283.7cm) 156.4" (397.3cm) 199.1" (505.7cm) 243.8" (619.3cm)

23.4"X17.6" 66.3"X49.7"

Max.

(WxH)

(59.4cmX44.7cm) (168.4cmX126.2cm)

107.3"X80.4" 150.2"X112.6" 191.1"X143.3" 234.0"X175.5"

(272.5cmX204.2cm) (381.5cmX286.0cm) (485.4cmX364.0cm) (594.4cmX445.8cm)

Screen

Size

19.5"X14.6" 55.3"X41.4"

Min.

(WxH)

(49.5cmX37.1cm) (140.5cmX105.2cm)

89.4"X67.0" 125.1"X93.9" 159.3"X119.5" 195.0"X146.3"

(227.1cmX170.2cm) (317.8cmX238.5cm) (404.6cmX303.5cm) (495.3cmX371.6cm)

Distance

3.9'(1.2m)

* This graph is for user reference only.

11.2'(3.4m) 18.0'(5.5m) 25.3'(7.7m) 32.2'(9.8m) 39.4'(12.0m)

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Installation: Dell 2300MP Projector

Changing the Lamp

Replace the lamp when you see " Lamp is approaching the end of its useful life in

full power operation. Replacement suggested!

" message on the screen by carefully following these instructions. If this problem persists,

contact Dell

.

CAUTION: The lamp becomes very hot with in use. Do not attempt to replace the lamp after use until the projector has been allowed to cool down for at least 30 minutes.

Lamp Changing Procedure:

1. Turn off the projector and disconnect the power cord.

2. Let the projector cool for at least 30 minutes.

3. Loosen the 2 screws that secure the lamp cover, and remove the cover.

4. Loosen the 2 screws that secure the lamp.

5. Pull up the lamp by its metal handle.

6. Reverse steps 1 through 5 to install the new lamp.

7. Reset the lamp by usage time selecting the left Lamp Reset icon in the OSD

Management

tab.

NOTE: Dell may require that lamps replaced under warranty be returned to Dell. Otherwise, contact your local waste disposal agency for the address of the nearest deposit site.

NOTE: The lamp contains mercury. Disposal of this material may be regulated due to environmental considerations. For disposal or recycling information, please contact your local authorities or the Electronic Industries Alliance: www.eiae.org.

CAUTION: Do not touch the bulb or the lamp glass at any time. The bulb may explode due to improper handling, including the touching of the bulb or the lamp glass.

Back to Contents Page

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Using Your Projector: Dell 2300MP Projector

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Using Your Projector: Dell™ 2300MP Projector

Control Panel

Remote Control

On-Screen Display

Control Panel

Power

See "

Powering On/Off the Projector

."

Volume

Increase or decrease the speaker volume.

Video Mode

Switch the display mode within PC Mode, Movie Mode, Game Mode, sRGB Mode, User Mode per your preference.

Source

Press to step through Analog RGB, Composite, Component-i, S-video, and Analog YPbPr sources when multiple sources are connected to the projector.

Resync

Press to synchronize the projector to the input source.

Resync will not operate if the

OSD

(On-Screen Display) is displayed.

Menu

Press to activate the

OSD

. Use the directional keys and Menu button to navigate through the OSD.

Four Directional Keys

The four directional keys can be used to toggle through the tabs in the

OSD

.

Keystone Adjustment

Press or button to adjust image distortion caused by tilting the projector. (±16 degrees)

Remote Control

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Using Your Projector: Dell 2300MP Projector

Power

See "

Power On/Off the Projector

."

Source

Press the Source button to switch between Analog RGB, Digital RGB, Composite, Component-i, S-video, and

Analog YPbPr sources.

Resync

Press Resync to synchronize the projector to the input source.

Resync will not operate if the

OSD

(On-Screen Display) is displayed.

Directional Keys

Use or to select OSD items, use "left" and "right" button to make adjustments.

Hide

Press Hide button to hide the image, press again to resume display of the image.

Video Mode

The Dell 2300MP Micro-projector has preset configurations that are optimized for displaying data (PC Graphics) or video (movies, games, etc.). Press Video Mode button to toggle between PC mode, Movie mode, Game Mode,

sRGB, or User mode (for user to setup and save preferred settings). Pressing the Video Mode button once will show the current display mode. Pressing the Video Mode button again will switch between modes.

Previous Page

Press the Previous Page button to step to previous page.

Next Page

Press the Next Page button to step to next page.

Menu

Press the Menu button to activate the

OSD

. Use the directional keys and Menu button to navigate through the OSD.

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Using Your Projector: Dell 2300MP Projector

4:3/16:9

Press 4:3/16:9 button to switch aspect ratio 1:1, 16:9, 4:3 as described

below

.

Volume +/-

Press the Vol+ button to increase the volume, press the Vol- button to reduce the volume.

Keystone

Adjusts image distortion caused by tilting the projector. (±16 degrees)

On-Screen Display

The projector has a multi-language On-Screen Display (OSD) that can be displayed with or without an input source present.

The OSD allows you to make image adjustments and change a variety of settings. If the source is a computer, the OSD allows changes to the Computer Image tab. When using a video source, the OSD allows changes to the Video Image tab. The projector automatically detects the source.

When the OSD is on the screen, press or to navigate through the OSD tabs.

Example: All Images--> Computer Image--> Audio--> Management--> Language--> Factory Reset. To make a selection in a tab, press on keypad or "Menu" on remote controller.

Press or to make a selection and adjust the settings by pressing or on keypad or Left and

Right button on the remote controller. When an item is selected, the color of the item will change to dark gray.

To exit the OSD, go to "Exit" tab and press button on keypad or "Menu" on remote controller.

All Images Menu

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Using Your Projector: Dell 2300MP Projector

Brightness

Adjust the brightness of the image.

Press to darken the image.

Press to lighten the image.

Contrast

Control the degree of difference between the brightest and darkest parts of the picture.

Adjusting the contrast changes the amount of black and white in the image.

Press to decrease the contrast.

Press to increase the contrast.

Color Temp.

Adjust the color temperature. With the higher temperature, the screen looks more blue; with the lower temperature, the screen looks more red. User mode activates the values in the "color setting" menu.

Color Setting

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Using Your Projector: Dell 2300MP Projector

This mode allows for manual adjustment of red, green, and blue color settings. Modifying these values will automatically change the color temperature to "user".

Keystone

Adjusts image distortion caused by tilting the projector. (±16 degrees)

Aspect Ratio

Select this function to fit 1:1, 16:9 or 4:3 aspect ratio. In order to use the 1:1 aspect ratio, the input must be a computer signal (through VGA cable) less than XGA (1024 x 768), component 576p/ 480i / 480p, S-Video, or Video (composite). If the input signal is a computer signal greater than XGA or component 1080i / 720p, only 16:9 or 4:3 aspect ratio will be available. When an icon is selected, the color of the icon will change to dark blue.

1:1: The input source will be displayed without scaling.

16:9: The input source will be displayed in wide screen mode (16:9). The source will be scaled to fit the width of the screen.

4:3: The input source will be scaled to fit the screen.

Video Mode

Select this function to optimize the display image for home use (Movie Mode or Game

Mode), conference use (PC Mode) or as user preferable settings (User Mode), or use

sRGB mode for more accurate color representation. When an icon is selected, the color of the icon will change to dark blue. Adjusting the settings of White Intensity or Degamma tab, will select User Mode automatically.

White Intensity

White Intensity can be adjusted between 0 and 10.

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Using Your Projector: Dell 2300MP Projector

Setting 10 will maximize the brightness.

Setting 0 will maximize color reproduction quality.

Degamma

Degamma can be adjusted between 1 and 4. Default setting is 3 (Recommended).

Adjustment of the setting will change the color performance of the display.

Audio Menu

Audio

Volume

Mute

Press to decrease the volume.

Press to increase the volume.

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Using Your Projector: Dell 2300MP Projector

Select the left icon to mute the volume.

Select the right icon to un-mute the volume.

Management Menu

Management

Menu Location

Select the location of the OSD on the screen.

Projection Mode

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Using Your Projector: Dell 2300MP Projector

Front Projection-Desktop

The default setting.

Rear Projection-Desktop

The projector reverses the image so you can project from behind a translucent screen.

Front Projection-Ceiling Mount

The projector turns the image upside down for ceiling-mounted projection.

Rear Projection-Ceiling Mount

The projector simultaneously reverses and turns the image upside down. You can project from behind a translucent screen with a ceiling-mounted projection.

Signal Type

Manually select signal type RGB, YCbCr, YPbPr.

Lamp Hour

Display operating hours since lamp timer reset.

Lamp Reset

Use this function only after a new lamp is installed in the projector. Select the left Lamp

Reset icon (light bulb and arrow under the icon), and press the Enter button to reset the lamp timer.

Power Saving Menu

Power Saving

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Using Your Projector: Dell 2300MP Projector

Use this function to select the power saving delay period. Press "Yes" to go into the "set time" sub menu.

Set Time (Min)

Set the power saving delay period as you prefer. When the projector is not receiving an input signal for the selected period of time, the projector will automatically enter power saving mode, and turn off the lamp. After a one-minute cooling period, the projector will turn back on with detection of an input signal or by pressing the "Power" button. After two hours the projector will turn off and must be turned on by pressing the power button on the control panel or remote.

Auto Source

The projector will always automatically search for available input signals when Auto

Source is On, which is the default setting. Press the Source button with Auto Source

On to automatically search for the next available input signal. Selecting Off will lock on the current input source. Set Auto-Source to Off to step through the different input signals manually.

Eco Mode

Select On to operate the projector in lower power (150 Watts) for providing longer lamp life and quiter operation with dimmer luminance output on the screen.

Select Off to resume the operation in normal power (200 Watts).

Language Menu

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Using Your Projector: Dell 2300MP Projector

Language

Language

Press or to select the preferred language.

Factory Reset Menu

Factory Reset

Select Yes to reset the projector to its factory default settings. Reset items include both computer image and video image settings.

Computer Image Menu

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Using Your Projector: Dell 2300MP Projector

Computer Image-

NOTE: This menu is only available with a computer input signal connected.

Frequency

Change the display data clock frequency to match the frequency of your computer graphics card. If you see a vertical flickering bar, use the frequency control to minimize the bars. This is a coarse adjustment.

Tracking

Synchronize the phase of the signal of the display with that of the graphic card. If you experience an unstable or flickering image, use the Tracking function to correct it. This is a fine adjustment.

NOTE: Adjust the Frequency first and then the Tracking.

Hor. Position (Horizontal Position)

Press to move the image to the left.

Press to move the image to the right.

Ver. Position (Vertical Position)

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Using Your Projector: Dell 2300MP Projector

Press to move the image down.

Press to move the image up.

Video Image Menu

Video Image-

NOTE: This menu is only available with S-video, Video (composite) signal connected.

Saturation

Adjust a video image from black and white to fully saturated color.

Press to decrease the amount of color in the image.

Press to increase the amount of color in the image.

Sharpness

Adjust the sharpness of the image.

Press to decrease the sharpness.

Press to increase the sharpness.

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Using Your Projector: Dell 2300MP Projector

Tint

Adjust the color balance of red and green.

Press to increase the amount of green in the image.

Press to increase the amount of red in the image.

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Troubleshooting: Dell 2300MP Projector

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Troubleshooting: Dell™ 2300MP Projector

No image appears on the screen

Partial, scrolling, or incorrectly displayed image

The screen does not display your presentation

Image is unstable or flickering

Image has vertical flickering bar

Image color is not correct

Image is out of focus

The image is stretched when displaying 16:9 DVD

Image is reversed

Lamp is burned out or makes a popping sound

Self-diagnostic for video

The remote control is not operating smoothly or operating in very limited range

If you experience problems with your projector, see the following troubleshooting tips. If the problem persists,

contact

Dell

.

No image appears on the screen

Ensure that the lens cap is removed and the projector turned on.

Ensure the external graphics port is enabled. If you are using a Dell portable computer, press . For other computers, consult your owner's manual.

Ensure that all the cables are securely connected as described in "

Connecting the

Projector

."

Ensure that the pins of the connectors are not bent or broken.

Ensure that the lamp is securely installed (see "

Changing the Lamp

").

Run "Self-diagnostic test" (see "

Self-diagnostic for video

") for preliminary diagnostic on projection problem for video. Ensure that the colors of the test pattern are correct.

Partial, scrolling, or incorrectly displayed image

Press the Resync button on the

remote control

or the

control panel

.

If you are using a Dell portable computer (for other computers consult your owner's manual):

1. Set the resolution of the computer to XGA (1024 x 768):

1a) Right click on the unused portion of your Windows desktop-» Properties-»

Settings tab.

1b) Verify the "Screen area" slide bar is set to 1024x 768 pixels for the external

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Troubleshooting: Dell 2300MP Projector monitor port.

2. Press .

If you experience difficulty in changing resolutions or your monitor freezes, restart all the equipment and the projector.

The screen does not display your presentation

If you are using a Dell portable computer, press

Image is unstable or flickering

Adjust the tracking in the OSD Computer Image tab.

.

Image has vertical flickering bar

Adjust the frequency in the OSD Computer Image tab.

Image color is not correct

If your graphic card output signal is "sync on Green", and you would like to display VGA at

60Hz signal, please go into "OSD--> Management --> Signal Type" and select "RGB".

Run "Self-diagnostic test" (see "

Self-diagnostic for video

") for preliminary diagnostic on image color problem. Ensure that the colors of the test pattern are correct.

Image is out of focus

Adjust the focus ring on the projector lens.

Ensure that the projection screen is within the required distance from the projector (3.9ft

[1.2m] to 39.4ft [12m]).

The image is stretched when displaying 16:9 DVD

The projector automatically detects 16:9 DVD and adjusts the aspect ratio to full screen with a 4:3 (letter-box) default setting.

If the image is still stretched, adjust the aspect ratio as follows:

If you are playing a 16:9 DVD, select 4:3 aspect ratio type on your DVD player if capable.

If you cannot select 4:3 aspect ratio type on your DVD player, select 4:3 aspect ratio in the

"All Images" menu within the OSD function.

Image is reversed

Select

Management

from the OSD and adjust the projection mode.

Lamp is burned out or makes a popping sound

When the lamp reaches its end of life, it may burn out and may make a loud popping sound. If this occurs, the projector will not turn back on, and will display "Lamp Defective" in

the LCD display until the lamp is replaced. To replace the lamp, see "

Changing the Lamp

".

Self-diagnostic for video

Dell 2300MP Projector provides self-diagnostic test of the projector video display (for Video,

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Troubleshooting: Dell 2300MP Projector

S-video, Component-i). Use this advanced feature for preliminary self-diagnostic on your projector when encountering a display problem for video.

After turning on the projector, press "+" and "-" buttons on the control panel simultaneously and release the buttons when screen goes blank.

Press "+" and "-" buttons again to exit the diagnostic mode.

While in Self-diagnostic mode, the screen will run a seven-color-cycle test as following:

"Red--> Green--> Blue--> White--> Watchet Blue--> Dark Green--> Yellow." Ensure that the colors of the test pattern are correct. Contact Dell if the colors are not displayed correctly.

The remote control is not operating smoothly or operating in very limited range

The battery may be low. If so, replace with 2 new AA batteries.

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Specifications: Dell 2300MP Projector

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Specifications: Dell™ 2300MP Projector

Light Valve

Brightness

Contrast Ratio

Uniformity

Lamp

Number of Pixels

Displayable Color

Color Wheel Speed

Projection Lens

Projection Screen Size

Projection Distance

Video Compatibility

H. Frequency

V. Frequency

Power Supply

Power Consumption

Audio

Noise Level

Weight

Dimensions (W x H x D)

Environmental

Regulatory

Single-chip DLP™ DDR (double data rate) technology

2300 ANSI Lumens (Max)

2000:1 Typical (Full On/Full Off)

80% Typical (Japan Standard - JBMA)

200-watt user-replaceable UHP 2000-hour lamp(up to 2500 hours in eco mode)

1024 x 768 (XGA)

16.7M colors

100~127.5Hz(2X)

F/2.4~2.65, f=28.04~33.59mm with 1.2x manual zoom lens

24.4-292.5 inches (diagonal)

3.9~39.4 ft (1.2m–12m)

NTSC, NTSC 4.43, PAL, PAL-M, PAL-N, SECAM, and HDTV

(1080i, 720p, 576i/p, 480i/p) compatibility

Composite video, Component video and S-video capability

15kHz-70kHz (Analog)

56Hz-85Hz (Analog)

Universal 100-240V AC 50-60Hz with PFC input

250 Watts full power (typical) , 190 Watts in eco mode

1 speaker, 2 Watts RMS

36dB(A) Full-on mode, 33dB(A) Eco-mode

4.7 lbs (2.14 kgs)

External 10.91 x 8.13 x 3.64 ± 0.04 inches (277 x 206.5 x 92.5

± 1mm)

Operating temperature: 5 o

C–35 o

C (41 o

F–95 o

F)

Humidity: 80% maximum

Storage temperature: –20 o

C to 60 o

C (–4 o

F to 140 o

F)

Humidity: 80% maximum

FCC, CE, VCCI, UL, cUL, TüV- GS, ICES-003, MIC, C-Tick,

GOST, CCC, PSB, NOM, TüV-S/Argentina

I/O Connectors Power: AC power input socket

Computer input: one D-sub for analog/component, HDTV input signals

Computer output: one 15-pin D-sub

Video input: one composite video RCA and one S-video

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Specifications: Dell 2300MP Projector

USB input: one USB connector

Audio input: one phone jack (diameter 3.5mm)

One mini-DIN RS232 for wired remote projector control from

PC

RS232 Pin Assignment

RS232 Protocol

Communication Settings

Connection settings

Baud Rate:

Data Bits:

Parity

Stop Bits

Value

19200

8

None

1

Control command Syntax (From PC to Projector)

[H][AC][SoP][CRC][ID][SoM][COMMAND]

Example: power on the projector

Enter the following code: 0xBE 0xEF 0x10 0x05 0x00 0xC7 0xBF 0x11 0x11 0x01 0x00 0x02

Control Commands List

Control

Commands Code

List

Address

(BYTE)

0xefbe 0x10

Size of the

Payload

(WORD)

0x0005

CRC16 for the entire packet

(WORD)

MsG ID

(WORD)

0x3fc0

0xfe00

0xbe01

0xffc3

0xbfc2

0x7e02

0x3fca

0x7fcb

0x3e09

0xffc6

0xbfc7

0x7e07

0x3fc5

0xfe05

0xbe04

0x7fc4

0x1111

MsG size

(WORD)

0x0001

Command code (BYTE)

Command Description

0x01

0x02

0x03

0x04

0x05

0x06

0x07

0x08

0x09

0x0A

0x0D

0x0E

0x0F

0x10

0x13

0x14

Power

Menu

Up

Down

Left

Right

Resync

Source

Volume+

Volume-

Mute

Freeze

Hide

Video Mode

V. Keystone Up

V. Keystone Down

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Specifications: Dell 2300MP Projector

0x7e08

0x3e0c

0xffcc

0xbfcd

0x7e0d

0xbe1f

0x7fdf

0xbfd9

0x7e19

0x3fdb

0xfe1b

0xbe1a

0x7fda

0x3e12

0x7e46

0x17

0x18

0x19

0x1A

0x1B

0x22

0x23

0x2A

0x2B

0x2C

0x2D

0x2E

0x2F

0x30

0xFF

Compatibility Modes

Mode Resolution

XGA

XGA

XGA

*SXGA

*SXGA

*SXGA+

*UXGA

MAC LC13*

MAC II 13*

MAC 16*

MAC 19*

VGA

VGA

SVGA

SVGA

SVGA

SVGA

SVGA

XGA

VGA

VGA

VGA

VGA

VGA

VGA

VGA

640X350

640X350

640X400

640X480

640X480

640X480

640X480

720X400

720X400

800X600

800X600

800X600

800X600

800X600

1024X768

1024X768

1024X768

1024X768

1280X1024

1280X1024

1400X1050

1600x1200

640X480

640X480

832X624

1024X768

Downloaded From projector-manual.com DELL Manuals file:///C|/Venkat%20Shared/Projectors/2300MP/EN/specs.htm[11/30/2012 2:18:59 PM]

75

60

60

66.66

66.68

74.55

75

70

75

85

60

72

75

85

60

V. Frequency

(Hz)

70

85

85

60

70

85

56

60

72

75

85

(ANALOG)

48.1

46.9

53.7

48.4

56.5

60

68.7

63.98

79.98

63.98

75

34.98

35

49.725

60.24

H. Frequency

(KHz)

31.5

37.9

37.9

31.5

37.9

37.5

43.3

31.5

37.9

35.2

37.9

Aspect ratio (4:3/16:9)

Power OFF

Source-VGA Analog

Source-VGA YPbPr

(480p/576p/720p/1080i)

Source-VGA YCbCr

(480i/576i)

Source-S-Video

Source-Composite

ECO Mode ON

ECO Mode OFF

Auto Source ON

Auto Source OFF

Factory Reset

Lamp Hour

Firmware Version

System status

Specifications: Dell 2300MP Projector

*MAC 1152X870

MAC G4

IMAC DV

640X480

1024X768

* Compressed computer image.

Back to Contents Page

75.06

60

75

68.68

31.35

60

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Regulatory Notices: Dell 2300MP Projector

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Regulatory Notices: Dell™ 2300MP Projector

Federal Communications Commission (FCC) Notice (U.S. Only)

FCC Declaration of Conformity

CE Declaration of Conformity for a Class B Digital Device

Canadian Regulatory Information (Canada Only)

EN 55022 Compliance (Czech Republic Only)

VCCI Class 2 Notice (Japan Only)

MIC Notice (South Korea Only)

Polish Center for Testing and Certification Notice

NOM Information (Mexico Only)

Regulatory Listing

Federal Communications Commission (FCC) Notice (U.S. Only)

NOTICE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:

This device may not cause harmful interference.

This device must accept any interference received including interference that may cause undesired operation.

Instructions to Users: This equipment complies with the requirements of FCC (Federal Communication

Commission) equipment provided that the following conditions are met.

1. Power cable: Shielded power cable must be used.

2. Video inputs: The input signal amplitude must not exceed the specified level.

NOTICE: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

FCC Declaration of Conformity

According to 47 CFR, Part 15 of the FCC Rules

* For the following named product:

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Regulatory Notices: Dell 2300MP Projector

DLP Projector

2300MP/DELL CHC7229

* Manufactured at:

Coretronic Corporation

We hereby declare that this device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired operation.

* FCC Rules:

* Test site at:

* Responsible Party for Product

Compliance:

Tested to comply with FCC part 15, class B

Advance Data Technology Corporation

No.81-1, Lu Liao Keng, 9 Ling, Wu Lung Tsung, Chiung Lin Hsiang, Hsin Chu

Hsien, Taiwan

Coretronic Corporation

No 11, Li Hsing Rd, Science-Based Industrial Park, Hsinchu, Taiwan

Tel: 886-3-5772000 Fax: 886-3-5790066

* Manufacturer Information:

Coretronic Corporation RD Center

No 11, Li Hsing Rd, Science-Based

Industrial Park, Hsinchu, 300,

Taiwan

Technology Engineering

Associate Vice President

July 01, 2004

Hsinchu, July 01, 2004 Mr. Vincent Lin

CE Declaration of Conformity for a Class B Digital Device

Directives to which conformity is declared:

EMC Directives 89/336/EEC and Amending Directive 92/31/EEC

And

Low Voltage Directive 73/23/EEC

Standards to which conformity is declared

EN55022: 1998+A1:2000, Class B; EN55024: 1998+A1:2001; EN60950: 2000;

EN61000-3-2: 2000; EN61000-3-3: 1995+A1:2001

Manufacturer's Name: Coretronic Corporation

Manufacturer's Address: No 11, Li Hsing Rd, Science-Based Industrial Park, Hsinchu, Taiwan

Importer's Address: Dell Products Europe BV

Raheen Industrial Estate, Limerick, Ireland

Type of Equipment: DLP Projector

Model Number(s): 2300MP

Reference Report Number:

Previously Declared Models:

I, the undersigned, hereby declare that the equipment specified above conforms to the above Directive(s) and standards.

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Regulatory Notices: Dell 2300MP Projector

Hsinchu, Taiwan

July 01, 2004 Mr. Vincent Lin Head of RD Center

Canadian Regulatory Information (Canada Only)

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

Note that Industry Canada regulations provided, that changes or modifications not expressly approved by Dell Inc.

could void your authority to operate this equipment.

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil numerique de la classe B respecte toutes les exigences du Reglement sur le materiel brouilleur du

Canada.

Canada RSS-210/CNR210 (RF Remote Controller)

To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing.

To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (EIRP) is not more than that required for successful communication.

The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry

Canada approved the equipment.

EN 55022 Compliance (Czech Republic Only)

This device belongs to Class B devices as described in EN 55022, unless it is specifically stated that it is a Class A device on the specification label. The following applies to devices in Class A of EN 55022 (radius of protection up to

30 meters). The user of the device is obliged to take all steps necessary to remove sources of interference to telecommunication or other devices.

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Regulatory Notices: Dell 2300MP Projector

VCCI Class 2 Notice (Japan Only)

This equipment complies with the limits for a Class 2 digital device (devices used in or adjacent to a residential environment) and conforms to the standards for information technology equipment that are set by the Voluntary

Control Council for Interference for preventing radio frequency interference in residential areas.

Class B ITE

MIC Notice (South Korea Only)

B Class Device

Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas.

Polish Center for Testing and Certification Notice

The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All equipment that works together (computer, monitor, printer, and so on) should have the same power supply source.

The phasing conductor of the room's electrical installation should have a reserve short-circuit protection device in the form of a fuse with a nominal value no larger than 16 amperes (A).

To completely switch off the equipment, the power supply cable must be removed from the power supply socket, which should be located near the equipment and easily accessible.

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Regulatory Notices: Dell 2300MP Projector

A protection mark "B" confirms that the equipment is in compliance with the protection usage requirements of standards PN-93/T-42107 and PN-89/E-06251.

NOM Information (Mexico Only)

The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM)

Exporter:

Importer:

Dell Inc.

One Dell Way

Round Rock, TX 78682

Dell Computer de México,

Paseo de la Reforma 2620, 11th Floor

Col. Lomas Altas

México DF

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Regulatory Notices: Dell 2300MP Projector

Ship to:

Supply voltage:

Frequency:

Current consumption:

CP 11950

Dell Computer de Mexico,

S.A. de C.V. al Cuidado de Kuehne & Nagel de México S. de R.I., Avenida Soles No. 55

Col. Peñon de los Baños, 15520 Mexico, D.F.

> 100–240 VAC

50–60 Hz

3 A

Regulatory Listing

Safety Certifications:

UL 60950 cUL

NOM

CE Mark--EN60950: 2000

IEC 60950:1999

TüV GS

GOST

CCC

PSB

TüV-S

TüV-S/Argentina

EMC Certifications:

FCC Part 15 Class B

CE Mark--EN55022:1998+A1: 2000 Class B, EN55024: 1998+A1:2001, EN61000-3-2: 2000, EN61000-3-

3:1995_A1: 2001

ICES-003

C-Tick

VCCI Class B ITE

MIC

Back to Contents Page

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Contacting Dell

Back to Contents Page

Contacting Dell

To contact Dell electronically, you can access the following websites:

www.dell.com

support.dell.com (technical support) premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers)

For specific web address for your country, find the appropriate country section in the table below.

NOTE: Toll-free numbers are for use within the country for which they are listed.

When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.

Country (City) International

Access Code Country Code

City Code

Department Name or Service Area, Website and E-mail Address

Anguilla

Antigua and Barbuda

Argentina (Buenos Aires)

General Support

General Support

Technical Support and Customer Care

International Access Code:00

Sales

Country Code:54

City Code:11

Tech Support Fax

Customer Care Fax

Aruba

Australia (Sydney)

Website: www.dell.com.ar

General Support

E-mail (Australia): [email protected]

E-mail (New Zealand): [email protected]

International Access

Code:0011

Country Code:61

Home and Small Business

Government and Business

City Code:2

Preferred Accounts Division (PAD)

Area

Code

Customer Care

Corporate Sales

Transaction Sales

Fax

Local Numbers,and

Toll-Free Numbers

toll free:800-335-0031

1-800-805-5924 toll free: 0800 444

0733 toll free: 0810 444

3355

11

4515-7139

11

4515-7138 toll-free:800-1578

1-300-65-55-33 toll free: 1-800-633-

559 toll free: 1-800-060-

889 toll free: 1-800-819-

339 toll free: 1-800-808-

385 toll free: 1-800-808-

312 toll free: 1-800-818-

341

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Contacting Dell

Austria (Vienna)

International Access

Code:900

Country Code:43

City Code:1

Bahamas

British Virgin Islands

Switchboard

Home/Small Business Sales

Home/Small Business Fax

Home/Small Business Customer Care

Preferred Accounts/Corporate Customer Care

Home/Small Business Technical Support

Preferred Accounts/Corporate Technical Support

Website: support.euro.dell.com

E-mail: [email protected]

General Support

Barbados

Belgium (Brussels)

General Support

Technical Support

International Access Code:00

Customer Care

Home/Small Business Sales

Country Code:32

Corporate Sales

City Code:2

Fax

Switchboard

Website: support.euro.dell.com

Bermuda

Bolivia

Brazil

E-mail: [email protected]

E-mail for French Speaking Customers:

support.euro.dell.com/be/fr/emaildell/

General Support

General Support

Customer Support, Technical Support

International Access Code:00

Technical Support Fax

Country Code:55

Customer Care Fax

City Code:51

Sales

Website: www.dell.com/br

General Support

Brunei

Country Code:673

General Support

Customer Service (Penang, Malaysia)

Transaction Sales (Penang, Malaysia)

Automated Order-Status System Canada (North York,

Ontario)

International Access

Code:011

AutoTech (Automated technical support)

Customer Care Home & Home Office & Small

Business

Customer Care Medium, Large, Commercial,

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01

491 040

01

795676-02

01

795676-05

01

795676-03

0660-8056

01

795676-04

0660-8779 toll-free:1-866-278-

6818

1-800-534-3142

02

481 92 88

02

481 91 19 toll free: 0800 16884

02

481 91 00

02

481 92 99

02

481 91 00

1-800-890-0748 toll free: 800-10-0238 toll free: 0800 90

3355

51 481-5470

51 481-5480 toll free: 0800 90

3390 toll-free:1-866-278-

6820

604 633 4966

604 633 4949

604 633 4955 toll free: 1-800-433-

9014 toll free: 1-800-247-

9362

1-800-847-4096

1-800-326-9463

Contacting Dell

Government (100+ Employees)

Technical Support Home & Home Office & Small

Business

Technical Support Medium, Large, Commercial,

Government (100+ Employees)

Sales (direct-from outside Toronto)

Sales (direct-from within Toronto)

Sales (federal government, education, and medical)

Tech Fax

General Support

Sales, Customer Support, and Technical Support

Cayman Islands

Chile (Santiago)

Country Code:56

City Code:2

China (Xiamen)

Country Code:86

City Code:592

Tech Support website: support.ap.dell.com/china

Tech Support E-mail: [email protected]

Tech Support Fax

Projector Technical Support Phone

Customer Experience

Home and Small Business

Preferred Accounts Division

Large Corporate Accounts North

Large Corporate Accounts North Government and

Education

Large Corporate Accounts East

Large Corporate Accounts East Government and

Education

Large Corporate Accounts Queue Team

Large Corporate Accounts South

Large Corporate Accounts West

Large Corporate Accounts GCP

Large Corporate Account Key Accounts

Large Corporate Accounts Spare Parts

Downloaded From projector-manual.com DELL Manuals file:///C|/Venkat%20Shared/Projectors/2300MP/EN/contact.htm[11/30/2012 2:19:00 PM]

1-800-847-4096

1-800-387-5757

1-800-387-5752

416-758-2200

1-800-567-7542 toll free: 1-800-950-

1329

1-800-805-7541 toll free: 1230-020-

4823

818-1350 toll free: 800 858

2920 toll free: 800 858

2060 toll free: 800 858

2222 toll free: 800 858

2062 toll free: 800 858

2999 toll free: 800 858

2955 toll free: 800 858

2020 toll free: 800 858

2669 toll free: 800 858

2572 toll free: 800 858

2355 toll free: 800 858

2811 toll free: 800 858

2055 toll-free:800-858-

2628 toll free: 800-858--

2621

Contacting Dell

Colombia

Costa Rica

General Support

General Support

Czech Republic (Prague) Technical Support

International Access Code:00

Customer Care

Fax

Country Code:420

TechFax

City Code:2

Switchboard

Website: support.euro.dell.com

E-mail: [email protected]

Denmark (Horsholm) Technical Support

International Access Code:00

Customer Care(Relational)

Home/Small Business Customer Care

Country Code:45

Switchboard (Relational)

Fax Switchboard (Relational)

Switchboard (Home/Small Business)

Fax Switchboard (Home/Small Business)

Website: support.euro.dell.com

Dominica

E-mail Support (portable computers): [email protected]

E-mail Support (desktop computers): [email protected]

E-mail Support (servers):

[email protected]

General Support

Dominican Republic

General Support

Ecuador

El Salvador

Finland (Helsinki)

International Access

Code:990

Country Code:358

City Code:9

General Support

General Support

Technical Support

Technical Support Fax

Relational Customer Care

Home/Small Business Customer Care

Fax

Switchboard

Website: support.euro.dell.com

E-mail: [email protected]

France (Paris) (Montpellier)

Home and Small Business

International Access Code:00

Technical Support

Customer Care

Country Code:33

Switchboard

City Code:(1)(4)

Switchboard (calls from outside of France)

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980-9-15-3978

0800-012-0435

02 22 83 27 27

02 22 83 27 11

02 22 83 27 14

02 22 83 27 28

02 22 83 27 11

70230182

70230184

32875505

32871200

32871201

32875000

32875001 toll free: 1-866-278-

6821 toll free: 1-800-156-

1588 toll-free 999-119

01-889-753-0777

09 253 313 60

09 253 313 81

09 253 313 38

09 693 791 94

09 253 313 99

09 253 313 00

0825 387 270

0825 823 833

0825 004700

04 99 75 40 00

Contacting Dell

Sales

Fax (calls from outside of France)

Website: support.euro.dell.com

E-mail: support.euro.dell.com/fr/fr/emaildell/

Corporate

Technical Support

Customer Care

Fax

0825 004 700

04 99 75 40 001

0825 004 719

0825 338 339

01 55 94 71 01

Switchboard

Sales

Germany (Langen)

International Access Code:00

Country Code:49

Technical Support

Home/Small Business Customer Care

Global Segment Customer Care

Preferred Accounts Customer Care

Large Accounts Customer Care

Public Accounts Customer Care

Switchboard

Grenada

Guatemala

Guyana

Hong Kong

International Access

Code:001

Country Code:852

01

01

55 94 71 00

55 94 71 00

06103 766-7200

0180-5-224 400

06103 766-9570

06103 766-9420

06103 766-9560

06103 766-9555

Website: support.euro.dell.com

E-mail: [email protected]

General Support

General Support

General Support

Technical Support (Dimension™ and Inspiron™ )

Technical Support (OptiPlex™, Latitude™, and

Dell Precision™)

Customer Service (non-technical, post-sales issues)

06103 766-7000 toll free:1-866-540-

3355

1-800-999-0136 toll free:1-877-440-

6511

296-93188

296-93191

800-93-8291

Transaction Sales

Large Corporate Accounts HK

Large Corporate Accounts GCP HK

Technical Support

India

Ireland (Cherrywood)

Sales

Ireland Technical Support

International Access Code:16

UK Technical Support (dial within UK only)

Home User Customer Care

Country Code:353

Small Business Customer Care

Corporate Customer Care

UK Customer Care (dial number within UK only)

Ireland Sales

UK Sales (dial within UK only)

01

01

0870

01

0870 toll free: 800 96 4109 toll free: 800 96 4108 toll free: 800 90 3708

1600-33-8045

1600-33-8044

1850 543 543

1870 908 0800

01 204 4095

204 4444

204 4003

906 0010

204 4444

907 4000

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Contacting Dell

Sales Fax

Fax

Switchboard

Website: support.euro.dell.com

Italy (Milan)

E-mail: [email protected]

Home and Small Business

International Access Code:00

Technical Support

Customer Care

Country Code:39

Fax

City Code:2

Switchboard

Jamaica

Japan (Kawasaki)

International Access

Code:001

Website: support.euro.dell.com

E-mail: support.euro.dell.com/it/it/emaildell/

Corporate

Technical Support

Customer Care

Fax

Switchboard

Website: support.euro.dell.com

E-mail: support.euro.dell.com/it/it/emaildell/

General Support (dial from within Jamaica only)

Web site: support.jp.dell.com

Technical Support

Country Code:81

Korea (Seoul)

Technical Support Outside of Japan

Customer Care

Technical Support

International Access

Code:001

Sales

Country Code:82

City Code:2

Customer Service (Penang, Malaysia)

Latin America

Customer Service (Seoul, Korea)

Fax

Switchboard

Customer Technical Support (Austin, Texas,

U.S.A.)

Customer Service (Austin, Texas, U.S.A.)

Fax (Technical Support and Customer Service)

(Austin, Texas, U.S.A.)

Sales (Austin, Texas, U.S.A.)

Sales Fax (Austin, Texas, U.S.A.)

01 204 0144

01 204 5960

01 204 4444

02 577 826 90

02 696 821 14

02 696 821 13

02 696 821 12

02 577 826 90

02 577 825 55

02 577 035 30

02 577 821

1-800-404-9205

44 toll free: 0120-981-

690

44 556-3468

44 556-4240 toll free: 080-200-

3800 toll free: 080-200-

3600 toll free: 604-633-

4949

080-200-3800

2194-6202

2194-6000

512 728-4093

512

512

512

728-3619

728-3883

728-4397

512 728-4600 or 728-

3772

02 481 92 88 Luxembourg International Technical Support (Brussels, Belgium)

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Contacting Dell

Access Code:00 Country

Code:352

Macao

Country Code:853

Malaysia (Penang)

Home/Small Business Sales (Brussels, Belgium)

Corporate Sales (Brussels, Belgium)

Customer Care (Brussels, Belgium)

Switchboard (Brussels, Belgium)

Fax (Brussels, Belgium)

Website: support.euro.dell.com

E-mail: [email protected]

Technical Support

Customer Service (Penang, Malaysia)

Transaction Sales

Technical Support

International Access Code:00

Customer Service

Country Code:60

City Code: 4

Mexico

International Access Code:00

Country Code:52

Montserrat

Transaction Sales

Corporate Sales

Customer Technical Support

Sales

Customer Service

Main

General Support toll free: 080016884

02 481 91 00

02 481 91 19

02 481 91 00

02 481 92 99 toll free: 0800 582

4

604 633 4949 toll free: 0800 581 toll free: 1 800 888

298

633 4949 toll free: 1 800 888

202 toll free: 1 800 888

213

001-877-384-8979 or

001-877-269-3383

50-81-8800 or 01-

800-888-3355

001-877-384-8979 or

001-877-269-3383

50-81-8800 or 01-

800-888-3355 toll free:1-866-278-

6822

001-800-882-1519

20 674 4500

20 674 5500

20 674 4775

20 674 4200

Netherlands Antilles

Netherlands (Amsterdam)

General Support

Technical Support

International Access Code:00

Home/Small and Medium Business

Home/Small and Medium Business Fax

Country Code:31

City Code:20

Home/Small and Medium Business Customer

Care

Corporate

Corporate Fax

Corporate Customer Care

Website: support.euro.dell.com

New Zealand

E-mail: support.euro.dell.com/nl/nl/emaildell/

E-mail (New Zealand): [email protected]

E-mail (Australia): [email protected]

Home and Small Business

Government and Business

Sales

20 674 5000

20 674 4779

20 674 4325

0800 446 255

0800 444 617

0800 441 567

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Contacting Dell

Nicaragua

Norway (Lysaker)

Fax

General Support

Technical Support

International Access Code:00

Relational Customer Care

Home/Small Business Customer Care

Country Code:47

Switchboard

Fax Switchboard

Website: support.euro.dell.com

E-mail Support (portable computers): [email protected]

E-mail Support (desktop computers): [email protected]

E-mail Support (servers): [email protected]

Panama

Peru

Poland (Warsaw)

International Access

Code:011

Country Code:48

General Support

General Support

Customer Service Phone

Customer Care

Sales

Switchboard

Customer Service Fax

Reception Desk Fax

22

22

22

22

22

22

0800 441 566

001-800-220-1006

671 16882

671 17514

231 62298

671 16800

671 16865

001-800-507-0962

0800-50-669

57 95 700

57 95 999

57 95 750

57 95 999

57 95 806

57 95 998

Portugal

International Access Code:00

Country Code:35

Puerto Rico

St. Kitts and Nevis

St. Lucia

St. Vincent and the

Grenadines

Singapore (Singapore)

International Access

Code:005

Country Code:65

Website: support.euro.dell.com

E-mail: [email protected]

Technical Support

Customer Care

Sales

35 800 834 077

800 300 415 or 800

834 075

800 300 410 or 800

300 411 or 800 300

412 or 121 422 07 10

35 121 424 01 12

1-800-805-7545

Fax

E-mail: support.euro.dell.com/es/es/emaildell/

General Support

General Support

General Support

General Support

Technical Support

Customer Service (Penang, Malaysia)

Transaction Sales toll free:1-877-441-

4731

1-800-882-1521 toll free:1-877-441-

4740 toll free: 800 6011

051

604 633 4949 toll free: 800 6011

054

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Contacting Dell

South Africa

(Johannesburg)

International Access

Code:09/091

Country Code:27

City Code:11

Southeast Asian/Pacific

Countries

Spain (Madrid)

Sweden (Upplands Vasby)

International Access Code:00

Country Code:46 City Code:8

Switzerland (Geneva)

Corporate Sales

Technical Support

Customer Care

Sales

Fax

Switchboard

Website: support.euro.dell.com

E-mail: [email protected]

Customer Technical Support, Customer Service, and Sales (Penang, Malaysia)

Home and Small Business

International Access Code:00

Technical Support

Country Code:34

Customer Care

Sales

City Code:91

Switchboard

Fax

Website: support.euro.dell.com

E-mail: support.euro.dell.com/es/es/emaildell/

Corporate

Technical Support

Customer Care

Switchboard

Fax

Website: support.euro.dell.com

E-mail: support.euro.dell.com/es/es/emaildell/

Technical Support

Relational Customer Care

Home/Small Business Customer Care

Employee Purchase Program (EPP) Support

Fax Technical Support

Sales

Website: support.euro.dell.com

E-mail: [email protected]

E-mail Support for Latitude™ and Inspiron™:

[email protected]

E-mail Support for OptiPlex: [email protected]

E-mail Support for Servers: [email protected]

Technical Support (Home and Small Business)

011 709 7710

011 709 7707

011 709 7700

011 706 0495

011

604 toll free: 800 6011

053

709 7700

633-4810

91 902 100 130

91 902 118 540

91 902 118 541

91 902 118 541

91

91

91

91

91

902 118 539

902 100 130

902 118 546

722 92 00

722 95 83

08 590 05 199

08 590 05 642

08 587 70 527

20 140 14 44

08 590 05 594

08 590 05 185

22 0844 811 411

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Contacting Dell

International Access Code:00

Technical Support (Corporate)

Customer Care (Home and Small Business)

Country Code:41

Customer Care(Corporate)

City Code:22

Switchboard

Fax

Website: support.euro.dell.com

Taiwan

E-mail:[email protected]

E-mail for French-speaking HSB and Corporate

Customers:

support.euro.dell.com/ch/fr/emaildell/

Technical Support (portable and desktop computers)

International Access

Code:002

Technical Support (Servers)

Country Code:886

Transaction Sales

22 0844 822 844

22 0848 802 202

0848 821 721

22 799 01 01

22 799 01 90

Thailand

International Access

Code:001 Country Code:66

Corporate Sales

Technical Support

Customer Service (Penang, Malaysia)

Sales

Trinidad and Tobago

General Support

Turks and Caicos Islands

General Support

U.K. (Bracknell)

Technical Support (Corporate/Preferred

Accounts/PAD [1000+ employees])

International Access Code:44

Technical Support (Direct/PAD and general)

Country Code:44

Global Accounts Customer Care

Uruguay

Corporate Customer Care

Preferred Accounts (500-5000 employees)

Customer Care

Central Government Customer Care

Local Government & Education Customer Care

Health Customer Care

Home/Small Business Sales

Home/Small Business Customer Care

Corporate/Public Sector Sales

Website: support.euro.dell.com

Customer Care website:

dell.co.uk/lca/customerservices

E-mail: [email protected]

General Support toll free: 00801 86

1011 toll free: 0080 60

1256 toll free:0800 651 228 or 0800 33 556 toll free: 0080 651

227/ 0800 33 555 toll free: 088 006 007

604 633 4949 toll free: 088 006 009

1-800-805-8035 toll free:1-866-540-

3355

0870 908 0500

0870 908 0800

01344 373 185 or 373 186

0870 908 0500

01344 373 196

01344 373 193

01344 373 199

01344 373 194

0870 907 4000

0870 906 0010

01344 860 456 toll free:000-413-598-

2521

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Contacting Dell

U.S.A. (Austin, Texas)

International Access

Code:011

Country Code:1

U.S. Virgin Islands

Venezuela

Back to Contents Page

Automated Order-Status System

AutoTech (portable and desktop computers)

Projectors Technical Support

Customer Service

Dell Sales

Dell Outlet Store (Dell refurbished computers)

Software and Peripherals Sales

Spare Parts Sales

Extended Service and Warranty Sales

Fax

Dell Services for the Deaf, Hard-of-Hearing, or

Speech-Impaired

General Support

General Support toll free: 1-800-433-

9014 toll free: 1-800-247-

9362 toll free: 1-877-459-

7298 toll free: 1-800-624-

9897 toll free: 1-800-289-

3355 or toll free: 1-

800-879-3355 toll free: 1-888-798-

7561 toll free: 1-800-671-

3355 toll free: 1-800-357-

3355 toll free: 1-800-247-

4618 toll free: 1-800-727-

8320 toll free: 1-877-

DELLTTY (1-877-

335-5889)

1-877-673-3355

8001-3605

Downloaded From projector-manual.com DELL Manuals file:///C|/Venkat%20Shared/Projectors/2300MP/EN/contact.htm[11/30/2012 2:19:00 PM]

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