HP Compaq Evo D310 Troubleshooting guide

Compaq Evo D310
Micro Desktop
technical
reference
manual
www.hp.com/go/support
Notice
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited
to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall
not be liable for errors contained herein or for incidental or consequential damages in connection with
the furnishing, performance, or use of this material.
This document contains proprietary information that is protected by copyright. All rights are reserved.
No part of this document may be photocopied, reproduced, or translated to another language without
the prior written consent of Hewlett-Packard Company.
Compaq™, the Compaq logo™, and Evo™ are trademarks of Compaq Information Technologies Group,
L.P. in the U.S. and other countries.
Acrobat ™ is a trademark of Adobe Systems Incorporated.
Microsoft®, Windows® and Windows XP® are U.S. registered trademarks of Microsoft Corporation.
Intel®, Celeron® and Pentium® are registered trademarks of Intel Corporation.
Analog Devices® and SoundMax® are registered trademarks of Analog Devices Incorporated.
ATI™ and RADEON™ are trademarks of ATI Technologies Inc.
HP France
Business Desktop Division
38053 Grenoble Cedex 9
France
© 2002 Hewlett-Packard Company
© 2002 Compaq Information Technologies Group, L.P
Information Roadmap
Use the
icon in Acrobat Reader to search for information in this PDF.
The following types of information are available for HP Compaq Business PCs:
Installing, Configuring and Upgrading
See the HP Compaq Service Handbook Chapter or the HP Compaq Upgrade Guide.
The Service Handbook Chapter, available in PDF format on the HP support web site
(www.hp.com/go/support), provides information on:
•
HP Compaq Business PC configurations
•
Replacement parts
•
Available accessories.
The Upgrade Guide will help you upgrade and replace components in your HP Compaq Business PC,
including the hard drive, memory, battery, power supply, and optical drives. More information is available
on the HP support web site (www.hp.com/go/support).
Troubleshooting
See the HP Compaq Troubleshooting Guide.
The Troubleshooting Guide, available in PDF format on the HP support web site
(www.hp.com/go/support) will help you:
•
Troubleshoot your HP Compaq Business PC
•
Find out where to get more information.
Discover and use your product
See the HP Compaq Quick Start card and HP Compaq Quick User’s Guide.
The Quick Start card provided with your HP Compaq Business PC will help you:
•
Set up and begin using your HP Compaq Business PC for the first time
•
Upgrade and replace components in your HP Compaq Business PC, including the hard drive, processor
memory, add-on cards and optical drives. More information is available on the HP support web site
(www.hp.com/go/support).
•
Find out where to get more information.
The Quick User’s Guide provided with your HP Compaq Business PC includes basic troubleshooting
information, technical specifications, warranty and legal information.
Evo D310 Micro Desktop 3
Your computer’s online information
Your computer may contain online help information on the hard disk. It includes information on:
•
Troubleshooting and how to use HP Instant Support
•
Linking to useful HP web sites.
Information on the hp support web site
Refer to the HP support web site (www.hp.com/go/support) for a wide range of information,
including:
•
Downloadable documentation
•
Service and support options
•
The latest BIOS, drivers and utilities
•
Answers to Frequently Asked Questions.
System recovery cd-roms
Used for a full system recovery or alternative OS installation. Includes instructions on how to recover
your preloaded software including operating system, drivers and utilities.
4 Evo D310 Micro Desktop
Finding Information
Use the following table to determine where to locate particular types of information:
Type of Information
•
Support phone numbers
Location
Quick User’s Guide
Technical support contact information
• Warranty information
•
•
How to set up your computer
Quick Start Card (details)
Quick User’s Guide (general information)
•
Operation of your computer
Operating system and application manuals
•
Diagrams and detailed instructions on installing add-on devices
• Internal wire connections for adding hard drives, CD-ROM, etc.
• Memory expansion and replacing devices
Upgrade Guide
LAN configuration
• LAN controller
Technical Reference Manual
•
•
Identifying the problem
Troubleshooting Guide
Information on errors
• Problem solving
• Troubleshooting
•
Parts list
• Accessories list
•
•
BIOS
Service Handbook Chapter
Technical Reference Manual
Connectors
• IRQ
• POST setup
•
Specifications
• System board layout
• Technical diagrams
•
Evo D310 Micro Desktop 5
Bibliography
Datasheets and other information can be obtained at:
❒ Intel Chipsets
developer.intel.com
❒ Intel Dynamic Video Memory Technology
www.developer.intel.com/business/products/chipsets/dvmt_white.pdf
❒ Pentium 4 Processors
www.intel.com/design/pentium4
❒ Analog Devices AD1981A
www.analogdevices.com
❒ Intel LAN card
www.intel.com/support/network
❒ ATI graphics cards
www.ati.com
❒ Hewlett-Packard white papers are available on a variety of subjects including AGP graphics and
SDRAM memory at:
www.hp.com/go/library
6 Evo D310 Micro Desktop
Table of Contents
System Overview
System Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Package Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Rear Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Inside the PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11
11
12
12
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Physical Characteristics. . . . . . . . . . . . . . . . . . . . . . . . . . .
Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . .
Acoustic Noise Emission. . . . . . . . . . . . . . . . . . . . . . . . . . .
Power Consumption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
13
13
13
14
System Features
System Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
System Board Components . . . . . . . . . . . . . . . . . . . . . . . 17
Chipset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Main Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Intel 845G System Block Diagram:. . . . . . . . . . . . . . . . . . . 19
Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Intel Pentium 4 (Socket 478) . . . . . . . . . . . . . . . . . . . . . . . 20
Intel Celeron (Socket 478) . . . . . . . . . . . . . . . . . . . . . . . . . 20
Main Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Accessory Board Slots . . . . . . . . . . . . . . . . . . . . . . . . . . 22
PCI Slot Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
System Board Switches . . . . . . . . . . . . . . . . . . . . . . . . . 23
Hard Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Ultra-ATA/100 Hard Disk Drives. . . . . . . . . . . . . . . . . . . . . 24
Floppy Disk Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Optical Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Features of the CD-RW Drive . . . . . . . . . . . . . . . . . . . . . . . 25
Features of the DVD-ROM Drive . . . . . . . . . . . . . . . . . . . . . 26
Features of the CD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . 29
Evo D310 Micro Desktop 7
Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Intel 845G Chipset Integrated Graphics . . . . . . . . . . . . . . . 30
ATI Radeon 7000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
ATI Radeon 7500. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Analog Devices AD1981A . . . . . . . . . . . . . . . . . . . . . . . . . 33
LAN Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
LAN Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
USB 2.0 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Serviceability
Evo D310 Micro Desktop . . . . . . . . . . . . . . . . . . . . . . . . 38
BIOS Overview
BIOS Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Entering the Configuration and Diagnostics menu . . . . . . . . 40
Using the PC Setup Program . . . . . . . . . . . . . . . . . . . . . . . 41
Power Management and Wake Up Events . . . . . . . . . . . . 43
BIOS Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
System Memory Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
HP I/O Port Map (I/O Addresses Used by the System) . . . . . 44
POST Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
HP e-DiagTools Preboot Diagnostics (Beep Codes) . . . . . 52
Drivers and Software
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
e-DiagTools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
BIOS Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
8 Evo D310 Micro Desktop
Status
1
System Overview
This chapter introduces the internal and external features, and lists the specifications of the
Compaq Evo D310 Micro Desktop PC.
System Overview
System Features
Component
Package
Description
Description
1 front-accessible shelf for CD-ROM, DVD-ROM or CD-RW drive.
1 internal shelf for standard 3.5in hard disk drive (one pre-installed).
4 accessory board slots (3 PCI, 1 AGP).
Width: 35.9cm (14.36in.) Height: 13.7cm (5.48in.) Depth: 41cm (16.4in.).
Processor
Intel Pentium 4: 1.7GHz and above (400/533MHz FSB).
Intel Celeron: 1.7GHz and above (400MHz FSB).
System Board:
Chipset
Integrated I/O
Graphics
Intel 845G.
6 USB 2.0 connectors (2 front, 4 rear), 2 serial ports (1 optional), 1 parallel port, audio (microphone, line in, line
out).
Integrated Intel graphics solution.
Optional graphics card:
- ATI Radeon, 7000 32MB
- ATI Radeon, 7500 64MB
Audio
Integrated Analog Devices AD1981A AC’97 SoundMAX CODEC.
LAN
Integrated Intel Pro/100 VE Network Adapter (10 Base-T/100 Base-TX LAN Interface) or 3COM LAN controller.
Choice of hard disk drives:
Ultra ATA/100: 20GB (5400 rpm), 20GB (7200 rpm), 40GB (7200 rpm), 80GB (7200 rpm).
Floppy drive: standard 1.44MB 3.5” (or alternative second hard drive).
Mass storage
CD-ROM drive: 48X IDE.
DVD-ROM drive: 16X, 40X IDE (WinDVD MPEG2 decoding software from InterVideo included).
CD-RW drive: 40X, 10X, 40X IDE (DLA and MyCD software from Veritas included).
Main memory
Two DDR-SDRAM sockets using: 128MB, 256MB and 512MB 266MHz DDR-SDRAM. Maximum of 1GB.
Input devices
Compaq PS/2 keyboard and scrolling mouse.
Power supply
Input Voltage: 100-127V 6A max.
200-240V 4A max ac (voltage selection switch).
Input Frequency: 50/60 Hz.
Connectors
Keyboard, mouse, VGA, parallel, serial, video, 6 x USB (4 rear, 2 front), 1 Ethernet port, 3 x audio (stereo-in,
stereo-out, microphone-in).
BIOS
Based on American Megatrends Inc. (AMI) core 7.00T. BIOS, Version: JH.01.yy. This BIOS is not localized.
10 Evo D310 Micro Desktop
System Overview
Package Features
Rear Connectors
Mouse
Network (LAN)
connector
25-pin Parallel Connector
Line In
Line Out
Microphone
Keyboard
Serial
Connector
Video
Connector
4 USB 2.0
Connectors
Front Panel
2 USB 2.0
Connectors
Hard disk drive activity light Power on status light On/Off power Disk activity light
(yellow)
(green)
button
(amber)
Evo D310 Micro Desktop 11
System Overview
Inside the PC
Processor covered by fan
CD-ROM, CD-RW drive, or
DVD drive
Main Memory
Sockets
Accessory board slots
Hard disk drive
Rear View
Location of the voltage switch and
power connector on the desktop
AGP Graphic card (available as an option)
12 Evo D310 Micro Desktop
System Overview
Specifications
Physical Characteristics
Characteristic
Compaq Evo D310 Micro Desktop
Weight (configuration with 1 CD-ROM
drive, excluding keyboard and display)
10.2kg (22.5 pounds)
Dimensions
Width: 36cm (14.2in.)
Height: 13.5cm (5.3in.)
Depth: 41cm (16.2in.)
0.16m2 (1.78 sq ft)
Footprint
Environmental Specifications
Environmental Specifications (System Processing Unit, with Hard Disk)
NOTE
Operating Temperature
+5°C to +35°C (+41°F to 95°F)
Storage Temperature
-40°F to +70°F (-40°C to +158°C)
Operating Humidity
15% to 80% (relative)
Storage Humidity (operating)
15% to 80% (relative), non-condensing at 40°C (104°F)
Storage Humidity (non operating)
8% to 85% (relative), non-condensing at 40°C (104°F)
Operating temperature and humidity ranges may vary depending on the mass storage devices installed. High humidity
levels can cause improper operation of disk drives. Low humidity ranges can aggravate static electricity problems and
cause excessive wear of the disk surface.
Acoustic Noise Emission
Characteristic
Acoustic noise emission (IS O7779)
Compaq Evo D310 Micro Desktop
Sound pressure level at operator position
LpA ≤ 27 dB(A)
•
Idle (typical)
LpA ≤ 29 dB(A)
•
LpA ≤ 39 dB(A)
•
LpA ≤ 41 dB(A)
Operating with hard disk access
Operating with floppy disk access
• Operating with CD access
Sound power level1
Idle (typical)
• Operating with hard disk access
•
•
•
Operating with floppy disk access
Operating with CD access
LwA ≤ 3.5 B(A)
LwA ≤ 3.8 B(A)
LwA ≤ 4.7 B(A)
LwA ≤ 4.8 B(A)
1.LwAd = LwA + 3 dB(A).
Evo D310 Micro Desktop 13
System Overview
Power Consumption
As an ENERGY STAR partner, HP has determined that this product meets the ENERGY STAR guidelines
for energy efficiency (Windows 2000 only). This value is only achieved when “Suspend to RAM” (S3
mode) is enabled. To enable Suspend to RAM, enter the PC’s Setup program by pressing F2 during
startup and select the Power menu.
In normal mode power consumption will be around 50W.
Characteristic
Compaq Evo D310 Micro Desktop
Power Supply
Input voltage
• Voltage selection switch
• Input frequency
•
Power consumption
•
Maximum Operating
Typical
• Sleep (suspend)
• Off
•
NOTE
100-127V 6A max
200-240V 4A max
50/60Hz
115V/60Hz and 230V/50Hz
120W
50W
<5W
<5W
The power consumption figures given in the table above are valid for the standard configuration as shipped. For more
information, refer to the product’s data sheet at HP’s web site: www.hp.com/go/desktops
When the computer is turned off with the power button on the front panel, the power consumption falls below 5W, but it
is not zero. The special on/off method used by these computers considerably extends the lifetime of the power supply. To
reach zero power consumption in “off” mode, either unplug the power outlet or use a power block with a switch.
14 Evo D310 Micro Desktop
Status
2
System Features
This chapter describes core components of the Compaq Evo D310 Micro Desktop such as the
chipset, processor, mass storage devices, graphics controllers, audio controllers, network features and input devices.
System Features
System Board Layout
The Compaq Evo D310 Micro Desktop system board features two DDR-SDRAM main memory slots, three
PCI slots and an AGP slot.
16 Evo D310 Micro Desktop
System Features
System Board Components
The following diagram shows where the different slots and connectors are located on the system board:
PS/2 Keyboard
Parallel,
PS/2 Mouse
Serial
and Video
connectors
LAN
2 x USB,
Ethernet
connector
Chassis intrusion switch connector
System fan connector
LAN
2 x USB
AGP Slot
(for AGP card)
Processor
socket (see page 20)
Processor fan
connector
Microphone-in
Line-in
Line-out
CD audio
connector
Power connector
Heat sink covering
Intel i845G chipset
Internal
speaker
connector
PCI Slot 1
Serial port
connector
(not used)
DD
DD R1
R2
PCI Slot 2
PCI Slot 3
Floppy connector
Power supply
connector
Battery
IDE connectors
USB connector
SCSI LED connector
Switch block (see page 22)
Status panel
connectors
WARNING
There is a risk of explosion if the battery is not replaced by the correct type. Make sure you dispose of used batteries
according to instructions provided.
Evo D310 Micro Desktop 17
System Features
Chipset
The Compaq Evo D310 Micro Desktop features the Intel i845G chipset.
The 845G chipset offers the available bandwidth of DDR-SDRAM 266 MHz main memory, coupled with a
533 MHz Front Side Bus (FSB) and high speed USB 2.0 connectivity to allow for high PC performance.
The 845G chipset consists of two controller hubs:
•
The 82845G Graphics Memory Controller Hub (GMCH) supports both 400 and 500 MHz system bus
designs, PC133 or DDR200/DDR266 SDRAM memory, and the new integrated graphics architecture.
It features Intels Dynamic Video Memory Technology (DVMT) and Zone Rendering Technology (ZRT).
•
The 82801DB I/O Controller Hub (ICH4) brings high speed USB 2.0, offering upto 40X greater
bandwidth for I/O intensive applications.
Main Features
•
Support for Intel Pentium 4 processor
•
mPGA478 socket
•
32 bpp true color support for high resolution texture
•
Flat panel monitors and TV-out support via 3rd party DVO devices
•
Memory bandwith DDR200/266 SDRAM support
•
2.0 GB Max memory
•
2 DIMM, no ECC
•
ICH4 I/O Connectivity
•
Six high speed USB 2.0 ports offering upto 40 X greater bandwith over original USB 1.1
•
Enhanced audio
•
400 and 533 Mz system bus compatability
•
AGP4X interface providing the most advanced graphics support available
•
LAN connect Interface (LCI) provides flexible network solutions
•
Dual Ultra ATA/100 controllers
•
Communication and Networking Riser (CNR) card capability
•
Low power sleep mode.
18 Evo D310 Micro Desktop
System Features
Intel 845G System Block Diagram:
Celeron/Pentium 4
processor
Front Side Bus 400/533 MHz
System Bus 3.2GB/s
Memory Bus
>1 GB/s
Intel 845G
AGP 4X
Main Memory
266MHz
DDR-SDRAM
Integrated 845G
graphics controller
2 UATA 100 Disks
Hard Disk
Hard Disk
2 pairs of 2 rear USB 2.0 Slots
ICH4 chip
2 IDE Drives
DVD/CD-RW/Zip
2 front USB 2.0 Slots 3 PCI Slots
CD-ROM
PCI Bus
Audio
ADI AC’97
Super I/O
Flash BIOS
Serial/Parallel/FDD/PS2
Integrated Intel® Pro/100
VE Network Adapter
(10 Base-T/100 Base-TX
LAN Interface)
Evo D310 Micro Desktop 19
System Features
Processor
478B PGA
Socket
The Compaq Evo D310 Micro Desktop is equipped with either a socket 478B
Intel Celeron or Pentium 4 processor. The processor is connected to the
system board through a Pin Grid Array (PGA) 478B Socket.
A heatsink and fan (not shown) cover the processor to prevent it from
overheating. If the heatsink is removed, the thermal interface material
between the heatsink and the processor must be replaced by a new one. If no
thermal interface is used or the old one is re-used, then cooling may be
impaired and the processor damaged.
Intel Pentium 4 (Socket 478)
The Intel Pentium 4 processor has the following features:
•
Speeds ranging upto 2.4GHz
•
Data bus frequency of 400MHz
•
Dual Independent Bus architecture, which combines a dedicated 64-bit L2 cache bus (supporting
256KB or 512KB) plus a 64-bit system bus that enables multiple simultaneous transactions
•
MMX2 technology, which gives higher performance for media, communications and 3D applications
•
Dynamic execution to speed up software performance
•
Internet Streaming SIMD Extensions 2 (SSE2) for enhanced floating point and 3D application
performance
•
Uses multiple low-power states, such as AutoHALT, Stop-Grant, Sleep and Deep Sleep to conserve
power during idle times.
The Pentium 4 processor is packaged in a pin grid array (PGA) that fits into a PGA478B socket. The
Pentium 4 integrates the following cache memories on the same die as the processor cache:
•
A trace instruction and L1 data cache. The trace cache is 4-way set associative
•
A 256KB or 512KB L2 cache. The L2 cache is 8-way associative.
Intel Celeron (Socket 478)
The “new” Celeron (socket 478) processor is based on the Pentium 4 architecture. It is supported by the
Intel 845GL chipset. The “new” Celeron processor also features the following:
•
Processor speeds ranging from 1.7 to 1.8GHz
•
Front side bus 400MHz
•
128K cache.
20 Evo D310 Micro Desktop
System Features
Main Memory
DIMM slots There are two memory module slots on the system board for installing main
memory. You can install 266MHz DDR-SDRAM modules, these are available in
128, 256 and 512MB memory modules. You can install a maximum of 1GB
(2 x 512MB modules).
You can only use non-ECC memory modules.
Short for Double Data Rate-Synchronous DRAM, DDR-SDRAM is a type of SDRAM that supports data
transfers on both edges of each clock cycle, effectively doubling the memory chip's data throughput.
DDR-SDRAM also consumes less power. DDR-SDRAM is also called SDRAM II.
While the new memory module is clocked at the same speed as normal SDRAM, it is able to transport
double the amount of data by using the rising as well as falling edge of the clock signal for data transfers.
DDR-SDRAM has another important enhancement over SDRAM. Its voltage supply uses only 2.5 V,
instead of 3.3 V. This and the lower capacities inside the memory chips lead to significantly reduced
power consumption.
DDR-SDRAM DIMMs are not compatible with SDRAM DIMMs . The new DDR-DIMMs come with 184
instead of the 168 pins used by SDRAM-DIMMs. The module itself looks almost identical to SDRAM, but
it has only one notch on its connector surface instead of the two notches found on SDRAM-DIMMs.
Evo D310 Micro Desktop 21
System Features
Accessory Board Slots
The Compaq Evo D310 Micro Desktop has four accessory board slots: three
PCI slots and one 1.5V AGP slot.
AGP
The PCI slots are PCI 2.2 compliant and each slot supports a maximum total
current of 375 mA.
An optional graphics card can be installed in the AGP slot. The 1.5V AGP slot
is backward compatible with AGP 1x, 2x and 4x modes. A latch on one end of
the AGP slot locks the graphics card in place.
PCI 1
PCI 2
PCI 3
PCI Slot Numbers
Your PC uses logical slot numbers in the BIOS Setup program. You need to know these logical slot
numbers if you want to change the PCI slot configuration in the Setup program.
Compaq Evo D310 Micro Desktop PCI Mapping Table
Bus
Device
PCI Device
Slot#
0
0
MCH: Host bridge
Not Applicable
0
2
MCH: AGP bridge
Not Applicable
0
30
ICH: Hub interface to PCI bridge
Not Applicable
0
31
ICH: PCI to LPC bridge
Not Applicable
0
31
ICH: IDE controller
Not Applicable
0
31
ICH: USB controller
Not Applicable
0
31
ICH: SMBUS controller
Not Applicable
0
31
ICH: AC97 audio controller
Not Applicable
2
9
PCI slot 1
1
2
10
PCI slot 2
2
2
11
PCI slot 3
3
1
0
AGP device
AGP slot
1
8
LAN controller
Embedded
22 Evo D310 Micro Desktop
System Features
System Board Switches
The following table gives the functionality and default position of switches on
the system board switch block:
System Board
switches
Switch
Default Position
Function
1-4
OFF
Reserved
5
OFF
ON = Clear CMOS
6
OFF
ON = Clear Password
7
OFF
ON = BIOS crisis mode recovery
8
OFF
Not used
9
ON
OFF = Boot block FLASH protect
10
OFF
Not used
Evo D310 Micro Desktop 23
System Features
Hard Disk Drives
A 3.5-inch hard disk drive is supplied on an internal shelf in some models. These hard drives can be
provided with the PC. To see which other hard disk drives can be purchased as accessories for the
Compaq Evo D310 Micro Desktop , refer to www.hp.com/go/pcaccessories.
20GB
Ultra ATA 100
20GB
Ultra ATA 100
40GB
Ultra ATA 100
80GB
Ultra ATA 100
Average Seek Time (ms)
8.9 to 12.1
8.5 to 8.9
9.5
Track-to-Track Seek TIme (ms)
1.5
1.2
0.95
Full Stroke Seek Time (ms)
20 to 25
15
-
Rotational Speed (RPM)
5400
7200
7200
Buffer Size (MB)
2
2
2
Ultra-ATA/100 Hard Disk Drives
ATA (AT Attachment) is a disk drive implementation designed to integrate the controller into the drive
itself, thereby reducing interface costs, ATA is also known as IDE (Integrated Drive Electronics).
Ultra ATA/100 is the latest generation of the ATA interface, it increases burst data rates significantly over
previous versions of the protocol. Also known as Ultra DMA/100 and Feature ATA, Ultra ATA/100 allows
host computers to send and receive data at 100MB/s. The result is maximum disk performance under
PCI local bus environments.
At its fast burst data rates, Ultra ATA/100 removes bottlenecks associated with data transfers, especially
during sequential operations. Ultra ATA/100 also delivers heightened data integrity to the EIDE interface
through use of a 40-pin 80-conductor cable, and CRC (Cyclic Redundancy Check) error detection code.
The 80-conductor cable reduces crosstalk and improves signal integrity by providing 40 additional
ground lines between the 40-pin IDE signal and ground lines. The connector is plug-compatible with
existing 40-pin headers, and the incremental cost for the cable should be minimal.
By increasing the burst transfer rates of IDE drives, Ultra ATA/100 brings the effective transfer rate of
the system's bus and a drive's internal data rate that much closer into balance. Ultra ATA/100 allows
greater system throughput, particularly for long sequential transfers required by audio/visual
applications.
Ultra ATA/100 hard drives are 100 percent backwards compatible with Ultra ATA/66, Ultra ATA/33, and
DMA, as well as with existing EIDE/IDE hard drives, CD-ROM drives, and host systems.
NOTE
S.M.A.R.T. or Self Monitoring Analysis and Reporting Technology allows the hard disk drive to report certain types of degradation or
impending failure. This allows the operating system to take the necessary precautions and warn the user. The system is comprised of
software that resides both on the disk drive and on the host computer. The disk drive software monitors the internal performance of
the motors, media, heads, and electronics of the drive, while the host software monitors the overall reliability status of the drive. The
reliability status is determined through the analysis of the drive's internal performance level and the comparison of internal
performance levels to predetermined threshold limits.
Floppy Disk Drives
All models are supplied with a 3.5-inch floppy disk drive.
24 Evo D310 Micro Desktop
System Features
Optical Drives
The Compaq Evo D310 Micro Desktop is available with a choice of optical drives:
•
CD-RW drive: 40X, 10X, 40X IDE (DLA and MyCD software from Veritas included)
•
DVD-ROM drive: 16X, 40X IDE (WinDVD MPEG2 decoding software from InterVideo included)
•
CD-ROM drive: 48X IDE.
These drives can also be purchased as accessories. Refer to www.hp.com/go/pcaccessories.
Features of the CD-RW Drive
•
•
Supported CD-ROM formats:
•
CD-ROM Mode-1 data disc
•
CD-ROM Mode-2 data disc
•
CD-ROM XA
•
CD Audio disc
•
Video CD
•
CD-I
•
CD-I Ready
•
CD-I Bridge
•
CD-WO
•
Enhanced Music CD (CD Plus)
•
Photo CD Multi-session.
Interface type: E-IDE/ATAPI.
Description
Data Transfer Rate
(1 KB=210 byte=1,024 bytes)
Sustained Data Transfer Rate
(1 MB=220 byte=1,048,576 bytes)
Writing CD-R - 10✕ = 1,500 KB/s (Max)
Writing CD-RW - 40✕ = 6,000 KB/s (Max)
Reading - 40✕= 6,000 KB/s (Max)
CD-RW Technology
CD-RW drives use a technology known as optical phase-change. It does not use magnetic fields like the
phase-change technology used with magneto-optical technology. The media are generally distinguishable
from CD-R discs by their metallic grey color. The basic structure of the discs, however, is the same as a
CD-R disc but with significant detail differences. A CD-RW disc's phase-change medium consists of a
polycarbonate substrate, moulded with a spiral groove for servo guidance, absolute time information and
other data, on to which a stack (usually five layers) is deposited. The recording layer is sandwiched
between dielectric layers that draw excess heat from the phase-change layer during the writing process.
In place of the dye-based recording layer on a CD-R disc, CD-RW commonly uses a crystalline compound
made up of a mix of silver, indium, antimony and tellurium. This mix, when heated to a certain
temperature and then cooled becomes crystalline, but if heated to a higher temperature it becomes
amorphous when it cools down again. The crystalline areas allow the metallized layer to reflect the laser
light better while the non-crystalline portion absorbs the laser beam, and is therefore not reflected.
Evo D310 Micro Desktop 25
System Features
CD-RW devices use three different laser powers to achieve these effects in the recording layer:
•
•
•
the highest, called 'Write Power', creates a non-crystalline (absorptive) state on the recording layer
the medium, 'Erase Power', melts the recording layer and converts it to a reflective crystalline state
the lowest, 'Read Power', does not alter the state of the recording layer, so it can be used for reading
the data.
During writing, a focused 'Write Power' laser beam selectively heats areas of the phase-change material
above the melting temperature (500-700o C), so all the atoms in this area can move rapidly in the liquid
state. Then, if cooled sufficiently quickly, the random liquid state is 'frozen-in' and the so-called
amorphous state is obtained. The amorphous version of the material shrinks, leaving a pit where the
laser dot was written, resulting in a recognizable CD surface. When an 'Erase Power' laser beam heats
the phase-change layer to below the melting temperature but above the crystallization temperature
(200o C) for a sufficient time (at least longer than the minimum crystallization time), the atoms revert
back to an ordered state (the crystalline state). Writing takes place in a single pass of the focused laser
beam, sometimes referred to as 'direct overwriting' and the process can be repeated several thousand
times per disc.
Once the data has been burned the amorphous areas reflect less light, enabling a 'Read Power' laser
beam to detect the difference between the lands and the pits on the disc. One compromise here is that
the disc reflects less light than CD-ROMs or CD-Rs and consequently CD-RW discs can only be read on
CD players that support the new MultiRead specification.
CD-RW drives are dual-function, offering both CD-R and CD-RW recording, so the user can choose the
best media for a particular job.
Although UDF (Universal Disc Format) allows users to drag and drop files to discs, CD-RW is still not as
easy to use as a hard disk. Initially limitations in the UDF standard and associated driver software meant
that when data was deleted from a CD-RW, those areas of the disc were merely marked for deletion and
were not immediately accessible. A disc could be used until all its capacity was used, but then the entire
disc had to be erased to reclaim its storage space using a 'sequential erase' function. In hardware terms
erasing a disk is accomplished by heating up the surface to a lower temperature, but for a longer time,
which returns it to the crystalline state.
Evolution of the UDF standard and developments in associated driver software have improved things
considerably, making CD-RW more like hard drives or floppy disks.
Features of the DVD-ROM Drive
•
Supported CD-ROM formats:
•
CD-ROM Mode 1 and 2 data disc
•
Photo-CD Multisession
•
CD Audio disc
•
Mixed mode CD-ROM disc (data and audio)
•
CD-ROM XA
•
CD-I
•
CD-Extra
•
CD-R
•
CD-RW
26 Evo D310 Micro Desktop
System Features
•
•
Supported DVD-ROM formats:.
•
DVD-ROM
•
DVD-R (4.7GB/3.9GB)
•
DVD-RW
•
DVD + RW.
Interface: E-IDE/ATAPI, Support Ultra DMA 66.
Description
Data Capacity: Capacity DVD-ROM
Up to 8.5 GB/side
Capacity DVD-RAM
4.7 GB/side
Capacity DVD-R
4.7 GB/side
Capacity CD
650 MB
Data Transfer Rate
16✕ (maximum) DVD
40✕ (maximum) CD-ROM
Loading Type
Motorized tray
Access Time
120 ms (DVD)
90 ms (CD-ROM)
NOTE
Buffer Memory Size
512 KB
Acoustic Noise
52 dB
Rotational Speed
Approx. Variable (Approx 7,300 rpm max.)
If a disk is still in the drive after power failure or drive failure, the disk can be reclaimed by inserting a straightened paperclip into the small hole at the bottom of the door.
Digital Versatile Disk (DVD) Technology
Digital Versatile Disc (DVD) is a medium for the distribution of from 4.7 to 17GB of digital data on a
120-mm (4.75 inch) disc. This huge volume of data (CD-ROMs can store 680MB) can be used to store up
to nine hours of studio quality video and multi-channel surround-sound audio, highly interactive
multimedia computer programs, 30 hours of CD-quality audio, or anything else that can be represented
as digital data.
A DVD looks like a CD-ROM: it is a silvery disc, 4.75 inches in diameter, with a hole in the center. Like a
CD, data is recorded on the disc in a spiral trail of tiny pits, and the discs are read using a laser beam. The
DVD's larger capacity is achieved by making the pits smaller and the spiral tighter, and by recording the
data in as many as four layers, two on each side of the disc.
To read these tightly packed discs, lasers that produce a shorter wavelength beam of light are required,
as are more accurate aiming and focusing mechanisms. In fact, the focusing mechanism is the technology
that allows data to be recorded on two layers. To read the second layer, the reader simply focuses the
laser a little deeper into the disc, where the second layer of data is recorded.
Not only are two layer discs possible, but so are double-sided discs. The availability of four layers is what
gives DVD its 17GB capacity.
Evo D310 Micro Desktop 27
System Features
DVD
CD
Diameter
120mm
120mm
Thickness
0.6mm
1.2mm
Track Pitch
0.74nm
1.6nm
Minimum Pit Length
0.40nm
0.834nm
Laser Wavelength
640nm
780nm
Data Capacity (per layer)
4.7GB
0.68GB
Layers
1,2,4
1
Audio features of DVD-Video
A DVD-Video disc can have up to 8 audio tracks (streams). Each track can be in one of three formats:
•
Dolby Digital (Dolby AC-3): 1 to 5.1 channels
•
MPEG-2 audio: 1 to 5.1 or 7.1 channels
•
LPCM: 1 to 8 channels.
Dolby Digital is multi-channel digital audio, using lossy AC-3 coding technology from original PCM with a
sample rate of 48 kHz at up to 24 bits. The bitrate is 64 kbps to 448 kbps, with 384 being the normal rate
for 5.1 channels and 192 being the normal rate for stereo (with or without surround encoding).
MPEG audio is multi-channel digital audio, using lossy compression from original PCM format with
sample rate of 48 kHz at 16 bits. Both MPEG-1 and MPEG-2 formats are supported. The variable bitrate
is 32 kbps to 912 kbps, with 384 being the normal average rate. MPEG-1 is limited to 384 kbps.
Linear PCM is uncompressed (lossless) digital audio, the same format used on CDs and most studio
masters. It can be sampled at 48 or 96 kHz with 16, 20, or 24 bits/sample. (Audio CD is limited to 44.1
kHz at 16 bits.) There can be from 1 to 8 channels. The maximum bitrate is 6.144MBps.
DVD Region Codes
After setting the DVD region (by playing a DVD video for the first time), the DVD region can be changed
a further four times; after that the DVD drive will only play DVD videos from the last DVD region that
was set.
Regional Codes
Region
1
USA & Canada
2
Europe (excluding former USSR countries), Japan, Near East (including Iran and Egypt), South Africa
3
South East Asia, South Korea
4
Latin America & Oceania (Australia, New Zealand)
5
Africa (excluding Egypt and South Africa), Eastern European countries, Sub-Indian continent
6
China
28 Evo D310 Micro Desktop
System Features
Features of the CD-ROM Drive
•
Supported CD-ROM formats:
CD-ROM Mode 1 and 2 data disc
• Photo-CD Multisession
•
CD Audio disc
• Mixed mode CD-ROM disc (data and audio)
•
CD-ROM XA
• CD-I, CD-Extra, CD-R, CD-RW.
•
•
Interface: E-IDE/ATAPI.
Description
Loading Type
Motorized tray
Data Transfer Rate
Outer side 7,200 KB/s (48x)
Access Time
Average stroke (1 / 3) 110ms
Full Stroke 180ms
Buffer Memory Size
128KB
Rotational Speed
Approx. 11,100 rpm maximum
Evo D310 Micro Desktop 29
System Features
Graphics
The Compaq Evo D310 Micro Desktop has an Integrated Intel graphics solution. It also has an AGP slot
where an ATI Radeon 7000 or ATI Radeon 7500 graphics card can be installed:
Intel 845G Chipset Integrated Graphics
The Intel 845G chipset offers integrated graphics with Dynamic Video Memory Technology (DVMT).
Some memory (8MB) is reserved at boot time from the main memory; further memory is allocated as
needed.
Key Features
•
Dynamic Video Memory Technology: Ensures most efficient system memory usage for optimal 2D/3D
graphics and system performance
•
Zone Rendering Technology: Significantly reduces the memory bandwidth by up to 11x which results
in much higher 3D performance
•
Tiled Memory Addressing: Performs Address Remapping in hardware for all graphics surfaces which
increases page coherency and improves memory efficiency
•
Dynamic Multi-Context Switcher: Provides deeply pipelined operations in both 2D and 3D allowing
overlapping operations with no need to flush between modes of operation
•
Intelligent Memory Manager: Fourth generation UMA Memory Manager that provides faster accesses,
adequate burst sizes and smart page closing policies
•
4x Blit Engine for 2D operations: 256 bit wide Blitter fills at a much greater rate than memory
bandwidth which speeds up operations like drop down menus
•
Deep Display Buffers: Buffer for screen refreshes which enables higher system performance by
reducing the CPU latency as well as decreasing the total transactions handled by the CPU
•
Non-blocking and multi-tier cache structures: Dedicated internal caches for textures, colors, Z and
vertices which significantly reduces memory bandwidth and improves core performance
•
Single-Pass Quad Texture Support: Supports up to blending operations for up to four textures in a
single pass which reduces memory bandwidth requirements and CPU loading
•
Texture Decompression: Provide up to 8x compression and consequent reduction in bandwidth and
footprint.
Memory Usage with Dynamic Video Memory Technology
At boot time the system BIOS dedicates 8MB of system memory for graphics display. When more memory
is needed the Intel 845 graphics driver submits a request to the operating system, the operating system
grants the request based upon available system memory. When the application is closed, the OS will
reallocate system memory back for generic use. The quantity of additional memory which can be
allocated for video by the operating system is limited, the limit depends on the quantity of memory
installed on the system and on the driver version (the latest drivers can be downloaded from the web).
The quantity of system memory allocated by the BIOS and the maximum limit cannot be modified by the
user.
30 Evo D310 Micro Desktop
System Features
ATI Radeon 7000
The ATI Radeon 7000 graphics card is powered by the Radeon 7000 graphics processor and 32MB of
DDR-SDRAM memory; Radeon 7000 features HYPER Z technology to increase effective memory
bandwidth and PIXEL TAPESTRY for fast image rendering. It also has industry leading, built-in DVD
playback capability.
Key Features
•
Powered by the Radeon 7000 graphics processor
•
ATI HYPER Z technology reduces memory bandwidth consumption resulting in improved 3D
performance
•
Powerful 3D graphics performance with ATI PIXEL TAPESTRY 3D rendering engine
•
DVD playback with integrated motion compensation and iDCT
•
Supports 3D resolutions (32-bit color) up to 2048x1536
•
Excellent 3D quality
•
High resolution 2D graphics
•
Radeon 7000, with powerful double data rate memory, delivers enhanced 3D and 2D performance
•
PIXEL TAPESTRY, the Radeon 7000 rendering engine, powers 1.6 gigatexels/ second for high fill
rates in 32-bit at high resolutions.
•
Supports DirectX and OpenGL allowing for superior graphics and 3D textures
•
Features VIDEO IMMERSION technology for industry leading video playback
•
Process full-frame rate, full-screen DVD or MPEG-2 video
•
Built-in DVD playback saves the expense of buying a separate MPEG-2/DVD decoder card
Supported Resolutions
The following 2D resolutions and refresh rates are supported:
Resolutions
Refresh Rates
(256, 65K and 16.7M colors)
640x480
200 Hz
800x600
200 Hz
1024x768
200 Hz
1152x864
160 Hz
1280x1024
120 Hz
1600x1200
100 Hz
1920x1080
90 Hz
1920x1200
90 Hz
1920x1440
75 Hz
2048x1536
60 Hz
Maximum 3D resolutions are as follows:
65K colors
1920x1440
16.7M colors
1920x1200
Evo D310 Micro Desktop 31
System Features
ATI Radeon 7500
HDVI to VGA adapter
The ATI Radeon 7500 graphics card is is powered by
the Radeon 7500 GPU and 64MB of DDR-SDRAM
memory providing high performance acceleration of
Analog connector 3D graphic applications. Its dual head provides one
VGA output (analog) and one HDVI output (Digital
(VGA)
for Flat panel). The HDVI connector can be converted
to a classical VGA by adding an external converter.
Digital/Analog
connector (HDVI)
Key Features
Dual monitor and video output support
• 64MB DDR memory accelerates the latest 3D and 2D games and applications
•
HYPERZ increases graphics memory bandwidth
• VIDEO IMMERSION for industry-leading DVD playback
• High-resolution 32-bit 3D graphics up to 2048x1536
•
Powered by the Radeon 7500 GPU and 64MB DDR-SDRAM memory for advanced 3D graphics
• Delivers immersive, realistic 32-bit color graphics without PC performance decline
• Full support of DirectX and OpenGL applications
•
•
PIXEL TAPESTRY, the Radeon 7500 rendering engine, powers 1.74 gigatexels/second for the
highest fill rates in 32-bit at high resolutions
Process full-frame rate, full-screen DVD or MPEG-2 video
• Hardware DVD saves the expense of buying a separate MPEG-2/DVD decoder card
• Motion compensation and iDCT allow for DVD decoding with minimum CPU usage
•
Supported Resolutions
The following 2D resolutions and refresh rates are supported:
Resolutions
Refresh Rates
(256, 65K and 16.7M colors)
640x480
200 Hz
800x600
200 Hz
1024x768
200 Hz
1152x864
100 Hz
1280x1024
160 Hz
1600x1200
120 Hz
1920x1080
100 Hz
1920x1200
100 Hz
1920x1440
85 Hz
2048x1536
75 Hz
Maximum 3D resolutions are as follows:
32 Evo D310 Micro Desktop
65K colors
2048x1536
16.7M colors
2048x1536
System Features
Audio
The audio solution on the Compaq Evo D310 Micro Desktop is the Integrated Analog Devices AD1981A
AC’97 SoundMAX CODEC. The AD1981A interfaces directly with the South Bridge chip and performs all
digital operations, such as sample rate conversions and synthesis, as well as mixing and processing the
analog signals.
All models have a Line In jack, Line Out jack and Microphone In jack connector located on the rear panel.
These external jacks are standard connectors.
Line out / speaker
connector
Line in connector
Microphone
connector
Analog Devices AD1981A
Feature of the AD1981A include:
•
S/PDIF output, 20 bits data format, supporting 48 kHz, 44.1 kHz and 32 kHz
•
Integrated stereo headphone amplifier
•
Variable sample rate audio
•
External audio power down control
•
Greater than 90 dB dynamic range
•
16 bit stereo full duplex CODEC
•
20 bit resolution output DACs
•
Three analog line level stereo inputs for: line in, AUX and CD
•
Mono line level phone input
•
Mono MIC input with built in programmable pre-amp
•
High quality CD input with ground sense
•
Mono output for speakerphone or internal speaker
•
Power management support.
Other Enhanced Features include:
•
Built in digital equalizer function for optimized speaker sound
•
Full duplex variable sample rates from 7040 Hz to 48 kHz with 1 Hz resolution
•
Multiple CODEC configuration options.
Evo D310 Micro Desktop 33
System Features
LAN Controller
The Compaq Evo D310 Micro Desktop has an Integrated LAN controller, either an Intel Pro/100 VE
Network Adapter (10 Base-T/100 Base-TX LAN Interface) or a 3COM LAN controller.
If you install a LAN card, integrated LAN is not automatically disabled. However you can disable the
integrated LAN controller in the PC’s Setup program.
The Intel LAN boot ROM setup can be launched by pressing CTRL-S while booting your PC.
3COM LAN Controller Features
LAN Interface
• 32 bits PCI 10 Base-T/100 Base-TX
• RJ 45 LAN port
Power
Management
• RPO (Remote Power-On) and RWU (Remote Wake-Up) for APM Windows 95 and Windows 98
(SR # 1 only), Windows NT 4.0; RWU for ACPI Windows 98SE and Windows 2000
• On Now 1.0; APM 1.2; ACPI 1.0
• PCI Power Management 1.1, PCI 2.2
Manageability
• DMI 2.0 Component Code
• WfM 2.0 Bootrom
Diagnostics
• Production Diag
• MAC address DOS report tool
• User Diag for MS-DOS, Windows 95, Windows 98 and Windows NT 4.0
Drivers
Windows 2000, Windows 95, Windows 98, Windows NT 4.0, Novell support
Specifications
Network
Interface
• 10 Mbps Ethernet 10BASE-T: Ethernet IEEE 802.3 industry standard for a 10 Mbps baseband
CSMA/CD local area network.
• 100 Mbps Ethernet 100BASE-TX: Ethernet IEEE 802.3u industry standard for a 100 Mbps baseband CSMA/CD local area network.
Intel PRO 100 VE Network Adapter Features
LAN Interface
• 32 bits PCI 10 Base-T/100 Base-TX
• RJ 45 LAN port
Power
Management
•
•
•
•
Manageability
• DMI 2.0 Component Code
• WfM 2.0, PXE 2.1 and RPL2.73 boot on LAN
Diagnostics
• Production Diag
• MAC address DOS report tool
• User Diag for MS-DOS and Windows NT 4.0
Drivers
RPO (Remote Power-On) for Windows 98SE, Windows NT 4.0, Windows 2000, Windows XP.
RWU (Remote Wake-Up) for Windows 98SE, Windows 2000, Windows XP
On Now ACPI 1.0b
PCI Power Management 1.1, PCI 2.2
Windows XP, Windows 2000, Windows 98, Windows NT 4.0, Novell support
Specifications
Network
Interface
• 10 Mbps Ethernet 10BASE-T: Ethernet IEEE 802.3 industry standard for a 10 Mbps baseband
CSMA/CD local area network.
• 100 Mbps Ethernet 100BASE-TX: Ethernet IEEE 802.3u industry standard for a 100 Mbps baseband CSMA/CD local area network.
34 Evo D310 Micro Desktop
System Features
LAN Connector
The 10 Base-T/100 Base-TX LAN connector is located on the rear of the PC.
LEDs
10 Base-T/100 Base-TX connector
There are two LEDs on the 10 Base-T/100 Base-TX connector as indicated in the graphic above. The
following table provides a status summary of these LEDs:
Status
LED
Description
Flashing
On
Off
Green
Speed LED
N/A
100 Base-TX connection
between NIC and hub
10 Base-T connection
between NIC and hub
Yellow
Link Integrity and
Activity LED
Link integrity OK and
network traffic present
Link integrity OK and no
network traffic
No connection
between NIC and hub
Evo D310 Micro Desktop 35
System Features
USB 2.0 Connectors
The Compaq Evo D310 Micro Desktop features 6 USB 2.0 connectors (4 rear and 2 front).
USB 2.0 extends the speed of the connection from 12 Mbps on USB 1.1 to 480 Mbps on USB 2.0,
providing an attachment point for next-generation peripherals for use with higher performance PCs and
user applications. USB 2.0 is both forwards and backwards compatible with USB 1.1 and uses the same
cables and connectors as USB 1.1. Externally USB 2.0 system looks no different from a USB 1.1 system.
USB 1.1's data rate of 12 Mbps is sufficient for many PC peripherals. These peripherals will continue to
operate with no change in USB 2.0 systems. The higher bandwidth of USB 2.0 permits the use of PC
peripherals with wider functionality. The higher bandwidth supports the most demanding PC user
applications, where multiple high-speed peripherals are running simultaneously. When using a USB hub
it is important to make sure that you use a USB 2.0 compliant hub.
USB 2.0 drivers are not preloaded on the software image, they can be downloaded from HP’s Support
web site at: www.hp.com/go/support.
36 Evo D310 Micro Desktop
Status
3
Serviceability
This chapter introduces the enhanced serviceability features of the Compaq Evo D310 Micro
Desktop PC. It shows how easily you can open the PC and remove or add system components
using the serviceability features developed for these PC models.
For further service information refer to the motherboard serviceability label delivered with
your PC.
Serviceability
Evo D310 Micro Desktop
How to rotate the
drive bay upwards
How to remove the retaining clip
to add/remove accesory boards
How to remove
the hard disk
How to remove the DVD,
CD-RW, or CD-ROM drive
38 Evo D310 Micro Desktop
Status
4
BIOS Overview
This chapter describes the BIOS features of the Compaq Evo D310 Micro Desktop PC.
BIOS Overview
BIOS Summary
The Compaq Evo D310 Micro Desktop PC BIOS (Basic Input Output System) is based on the American
Megatrends Inc. (AMI) core 7.00T. The system ROM contains the POST (power-on self-test) routines,
and the BIOS: the System BIOS, video BIOS, and Intel LAN boot ROM.
The system BIOS is identified by the version number JH.01.yy.
The latest BIOS version for your PC and instructions for updating the BIOS can be downloaded from the
support Web site at: www.hp.com/go/support.
This section covers:
•
The BIOS Setup program
•
Power saving
•
BIOS addresses
•
POST tests
•
Beep codes.
Entering the Configuration and Diagnostics menu
To enter the Configuration and Diagnostics menu on your Evo D310 PC, restart the computer and keep F8
pressed. The Configuration and Diagnostics menu displays the default order of devices the PC will start
(boot) from. This order can be modified in the boot menu of the Setup program, see “Using the Setup
Program” below. The standard boot order is as follows: CD-ROM, Hard Disk Drive, LAN and Floppy
Drive.
Press F12 to boot (start) on the network. This option will only work if your PC and the network is
configured correctly.
Alternatively, press Esc to view the summary configuration screen. By default, this remains on the
screen for 20 seconds, but by pressing the Pause key once, it can be held on the screen indefinitely until
any key is pressed.
Press F10 to run the Diagnostics tool.
40 Evo D310 Micro Desktop
BIOS Overview
Using the PC Setup Program
In the Configuration and Diagnostics menu press F2 to run the Setup program.
The Setup screen comprises six menus: Main, Advanced, Security, Boot, Power and Exit. These are selected
using the left and right arrow keys.
A list of the menus and submenus in the Setup screen is given below. See Setup Help for a description of
each field.
Main Menu
The Main menu is comprised of the following fields:
•
Date
•
Time
•
BIOS Version
•
Plug & Play O/S
•
Reset Configuration Data
Advanced Menu
The Advanced menu is comprised of the following fields:
•
Spread Spectrum
•
Processor and Cache Options
•
Flexible Disk Drive
•
IDE Devices
•
Integrated USB Interface
•
Integrated I/O Ports
•
Integrated Audio Interface
•
Integrated Network Interface
•
PCI Configuration
Security Menu
The Security menu is comprised of the following fields:
•
User and Administrator Passwords
•
Hardware Protection
•
Boot Device Security
Evo D310 Micro Desktop 41
BIOS Overview
Boot Menu
The Boot menu is comprised of the following fields:
•
Quick Boot Mode
•
Boot-Time Diagnostic Screen
•
Display Option ROM Message
•
Boot on LAN after RPO
•
Boot Device Priority
Power Menu
The Power menu is comprised of the following fields:
•
State After Power Failure
•
Power-up on PCI Bus Activity
•
Advanced Power Management
Exit Menu
The Exit menu is comprised of the following fields:
•
Exit Saving Changed
•
Exit Without Saving Changes
•
Load Default Settings
42 Evo D310 Micro Desktop
BIOS Overview
Power Management and Wake Up Events
You can reduce the PC’s overall power consumption by using Power Management to slow down the PC’s
activity when it is idle.
ACPI Power Management Modes
(Windows 98, Windows 2000 and Windows XP)
•
Idle (s1):
The processor is shutdown.
•
Standby (s3):
All components of the system are shut down except for the system memory which remains active. This
management mode is also known as “Suspend to RAM”.
•
Hibernation (s4):
System memory is copied to the hard disk. All components of the system are shut down. This
management mode is also known as “Suspend to Disk”.
•
Off (s5):
All components of the system are shut down.
The following table lists the possible Wake Up Events for the different power management modes,
activity on any one of these events will cause the system to wake up from it’s current power state:
Wake Up Event
Power State
s1 (Idle)
s3 (Standby/Suspend to RAM)
Windows 98
Windows 2000/XP
RTC (Real Time Clock)
LAN
RI# (Ring Indicator)
USB
PS/2 Keyboard
Power Button
s4 (Hibernation/Suspend to Disk)
Not Applicable
RTC (Real Time Clock)
LAN
RI# (Ring Indicator)
USB
Power Button
s5 (Off)
Power Button
LAN
Power Button
Evo D310 Micro Desktop 43
BIOS Overview
BIOS Addresses
This section provides a summary of the main features of the HP system BIOS.
System Memory Map
Reserved memory used by accessory boards must be located in the area from C8000h to EFFFFh.
0000 0000 - 0000 03FF
Real-mode IDT
0000 0400 - 0000 04FF
BIOS Data Area
0000 0500 - 0009 FC00
Used by OS
0009 FC00 - 0009 FFFF
Extended BIOS Data Area
000A_0000 - 000B_FFFF
Video RAM or SMRAM (not visible unless in SMM)
000C 0000 - 000C 7FFF
Video ROM
000C 8000 - 000E 0000
Adapter ROM, RAM, memory-mapped registers
000E 0000 - 000F FFFF
System BIOS (Flash/Shadow)
10 0000 - FF FFFF
Memory (1MB to 16MB)
100 0000 - 1FF FFFF
Memory (16MB to 32MB)
200 0000 -3FF FFFF
Memory (32MB to 64MB)
400 0000 -1FFF FFFF
Memory (64MB to 512MB)1
FFF80000 - FFFF FFFF
512KB BIOS (Flash)
1.The last MB of memory in this area is used as Unified Memory Architecture (UMA) embedded memory.
HP I/O Port Map (I/O Addresses Used by the System)
Peripheral devices, accessory devices and system controllers are accessed via the system I/O space,
which is not located in system memory space. The 64KB of addressable I/O space comprises 8-bit and 16bit registers (called I/O ports) located in the various system components. When installing an accessory
board, ensure that the I/O address space selected is in the free area of the space reserved for accessory
boards (100h to 3FFh).
Although the Setup program can be used to change some of the settings, the following address map is
not completely BIOS dependent, but is determined partly by the operating system. Note that some of the
I/O addresses are allocated dynamically.
44 Evo D310 Micro Desktop
BIOS Overview
I/O Address Ports
Function
0000 - 000F
DMA controller 1
0020 - 0021
Master interrupt controller (8259)
002E - 002F
NS360 Configuration registers
0040 - 0043
Timer 1
0060, 0064
Keyboard controller (reset, slow A20)
0061
Port B (speaker, NMI status and control)
0070
Bit 7: NMI mask register
0070 - 0071
RTC and CMOS data
0080
Manufacturing port (POST card)
0081 - 0083, 008F
DMA low page register
0092
PS/2 reset and Fast A20
00A0 - 00A1
Slave interrupt controller
00C0 - 00DF
DMA controller 2
00F0 - 00FF
Co-processor error
0170 - 0177
IDE secondary channel
01F0 - 01F7
IDE primary channel
0278 - 027F
LPT 2
02E8 - 02EF
Serial port 4 (COM4)
02F8 - 02FF
Serial port 2 (COM2)
0372 - 0377
IDE secondary channel, secondary floppy disk drive
0378 - 037A
LPT1
03B0 - 03DF
VGA
03E8 - 03EF
COM3
03F0h- 03F5
Floppy disk drive controller
03F6
IDE primary channel
03F7
Floppy disk drive controller
03F8 - 03FF
COM1
04D0 - 04D1
Interrupt edge/level control
0678 - 067B
LPT2 ECP
0778 - 077B
LPT1 ECP
0CF8 - 0CFF
PCI configuration space
DMA Channel Controllers
Only “I/O-to-memory” and “memory-to-I/O” transfers are allowed. “I/O-to-I/O” and “memory-to-memory”
transfers are disallowed by the hardware configuration.
The system controller supports seven DMA channels, each with a page register used to extend the
addressing range of the channel to 16 MB. The following table summarizes how the DMA channels are
allocated.
Evo D310 Micro Desktop 45
BIOS Overview
DMA controller
Channel
Function
0
Free
1
Free if not used for parallel port in Setup
2
Floppy disk controller
3
Free if not used for parallel port in Setup
4
Used to cascade DMA channels 0-3
5
Free
6
Free
7
Free
Interrupt Controllers
The Interrupt Requests (IRQs) are numbered sequentially, starting with the master controller, and
followed by the slave.
Windows 2000 and Windows XP
IRQ
(Interrupt Vector)
Interrupt Request Description
INTR
ISA0
System Timer
ISA1
Standard 101/102-Key or Microsoft Natural PS/2 keyboard
ISA3
Communication Port (COM2)
ISA4
Communication Port (COM1)
ISA6
Standard Floppy Disk Controller
ISA8
System CMOS/real time clock
ISA9
Microsoft ACPI-Compliant System
ISA12
PS/2 Compatible Mouse
ISA13
Numeric data processor
ISA14
Primary IDE Channel
ISA15
Secondary IDE Channel
PCI5
Intel(R) 82801BA/BAM SMBus Controller - 2443
PCI17
Intel(R) 82801BA/BAM AC’97 Audio Controller - 2445
PCI19
Intel(R) 82801BA/BAM USB Universal Host Controller - 2442
PCI20
Intel(R) PRO/100 VE Network Connection
PCI 23
Intel(R) 82801BA/BAM USB Universal Host Controller - 2444
46 Evo D310 Micro Desktop
BIOS Overview
PCI Interrupt Request Lines
PCI devices generate interrupt requests using up to eight PCI interrupt request lines. PCI interrupts can
be shared; several devices can use the same interrupt. However, optimal system performance is reached
when minimizing the sharing of interrupts.
Devices
Chipset
PCI INT
lines
AGP
PCI1
PCI2
PCI3
PIRQA
INTA
INTB
PIRQB
INTB
INTC
PIRQC
INTD
PIRQD
INTA
PIRQE
INTD
INTC
PIRQF
INTA
INTD
PIRQG
INTB
INTA
PIRQH
INTC
INTB
AC97
Internal
LAN
USB
controller
1
USB
controller
2
USB
controller
3
SMBus
POST Tests
The POST is executed each time the system is powered on, or a reset is performed. The POST process
verifies the basic functionality of the system components and initializes certain system parameters.
The POST starts by displaying a graphic screen of the Hewlett-Packard logo when the PC is started.
Devices, such as memory and newly installed hard disks, are configured automatically. The user is not
requested to confirm the change. Newly removed hard disks are detected, and the user is prompted to
confirm the new configuration by pressing F4.
NOTE
The POST does not detect when a hard disk drive has been otherwise changed.
During the POST, the BIOS and other ROM data is copied into high-speed shadow RAM. The shadow
RAM is addressed at the same physical location as the original ROM in a manner which is completely
transparent to applications. It therefore appears to behave as very fast ROM. This technique provides
faster access to the system BIOS firmware.
The following table lists the POST checkpoint codes written at the start of each test:
Checkpoint
Code
POST Routine Description
D0
NMI is Disabled. CPU ID saved. Init code Checksum verification starting.
D1
To do DMA init, Keyboard controller BAT test, start memory refresh and going to 4GB flat mode.
D3
To start Memory sizing.
D4
To comeback to real mode. Execute OEM patch. Set stack.
D5
E000 ROM enabled. Init code is copied to segment 0 and control to be transferred to segment 0.
Evo D310 Micro Desktop 47
BIOS Overview
Checkpoint
Code
POST Routine Description
D6
Control is in segment 0. To check <CTRL><HOME> key and verify main BIOS checksum. If either
<CTRL><HOME> is pressed or main BIOS checksum is bad, go to check point E0 else go to check point D7.
D7
To pass control to Interface Module.
D8
Main BIOS runtime code is to be decompressed.
D9
Control to be passed to main BIOS in shadow RAM. Boot Block Recovery Code Check Points.
E0
OnBoard Floppy Controller (if any) is initialized. To start base 512K memory test.
E1
To initialize interrupt vector table.
E2
To initialize DMA and interrupt controllers.
E6
To enable floppy and timer IRQ, enable internal cache.
ED
Initialize floppy drive.
EE
Start looking for a diskette in drive A: and read 1st sector of the diskette.
EF
Floppy read error.
F0
Start searching 'AMIBOOT.ROM' file in root directory.
F1
'AMIBOOT.ROM' file not present in root directory.
F2
Start reading FAT table and analyze FAT to find the clusters occupied by 'AMIBOOT.ROM' file.
F3
Start reading 'AMIBOOT.ROM' file cluster by cluster.
F4
'AMIBOOT.ROM' file not of proper size.
F5
Disable internal cache.
FB
Detect Flash type present.
FC
Erase Flash.
FD
Program Flash.
FF
Flash program successful. BIOS is going to restart. Runtime code is uncompressed in F000 shadow ram.
03
NMI is Disabled. To check soft reset/power-on.
05
BIOS stack set. Going to disable Cache if any.
06
POST code to be uncompressed.
07
CPU init and CPU data area init to be done.
08
CMOS checksum calculation to be done next.
0B
Any initialization before keyboard BAT to be done next.
0C
KB controller I/B free. To issue the BAT command to keyboard controller.
0E
Any initialization after KB controller BAT to be done next.
0F
Keyboard command byte to be written.
10
Going to issue Pin-23,24 blocking/unblocking command.
11
Going to check pressing of <INS>, <END> key during power-on.
12
To init CMOS if "Init CMOS in every boot" is set or <END> key is pressed. Going to disable DMA and Interrupt
controllers.
13
Video display is disabled and port-B is initialized. Chipset init about to begin.
14
8254 timer test about to start.
19
About to start memory refresh test.
1A
Memory Refresh line is toggling. Going to check 15us ON/OFF time.
23
To read 8042 input port and disable Megakey GreenPC feature. Make BIOS code segment writeable.
48 Evo D310 Micro Desktop
BIOS Overview
Checkpoint
Code
POST Routine Description
24
To do any setup before Int vector init.
25
Interrupt vector initialization about to begin. To clear password if necessary.
27
Any initialization before setting video mode to be done.
28
Going for monochrome mode and color mode setting.
2A
Different BUSes init (system, static, output devices) to start if present.
2B
To give control for any setup required before optional video ROM check.
2C
To look for optional video ROM and give control.
2D
To give control to do any processing after video ROM returns control.
2E
If EGA/VGA not found then do display memory R/W test.
2F
EGA/VGA not found. Display memory R/W test about to begin.
30
Display memory R/W test passed. About to look for the retrace checking.
31
Display memory R/W test or retrace checking failed. To do alternate Display memory R/W test.
32
Alternate Display memory R/W test passed. To look for the alternate display retrace checking.
34
Video display checking over. Display mode to be set next.
37
Display mode set. Going to display the power on message.
38
Different BUSes init (input, IPL, general devices) to start if present.
39
Display different BUSes initialization error messages.
3A
New cursor position read and saved. To display the Hit <DEL> message.
40
To prepare the descriptor tables.
42
To enter in virtual mode for memory test.
43
To enable interrupts for diagnostics mode.
44
To initialize data to check memory wrap around at 0:0.
45
Data initialized. Going to check for memory wrap around at 0:0 and finding the total system memory size.
46
Memory wrap around test done. Memory size calculation over. About to go for writing patterns to test memory.
47
Pattern to be tested written in extended memory. Going to write patterns in base 640k memory.
48
Patterns written in base memory. Going to find out amount of memory below 1M memory.
49
Amount of memory below 1M found and verified. Going to find out amount of memory above 1M memory.
4B
Amount of memory above 1M found and verified. Check for soft reset and going to clear memory below 1M for soft
reset. (If power on, go to check point# 4Eh).
4C
Memory below 1M cleared. (SOFT RESET) Going to clear memory above 1M.
4D
Memory above 1M cleared. (SOFT RESET) Going to save the memory size. (Goto check point# 52h).
4E
Memory test started. (NOT SOFT RESET) About to display the first 64k memory size.
4F
Memory size display started. This will be updated during memory test. Going for sequential and random memory test.
50
Memory testing/initialization below 1M complete. Going to adjust displayed memory size for relocation/shadow.
51
Memory size display adjusted due to relocation/ shadow. Memory test above 1M to follow.
52
Memory testing/initialization above 1M complete. Going to save memory size information.
53
Memory size information is saved. CPU registers are saved. Going to enter in real mode.
54
Shutdown successful, CPU in real mode. Going to disable gate A20 line and disable parity/NMI.
57
A20 address line, parity/NMI disable successful. Going to adjust memory size depending on relocation/shadow.
58
Memory size adjusted for relocation/shadow. Going to clear Hit <DEL> message.
Evo D310 Micro Desktop 49
BIOS Overview
Checkpoint
Code
POST Routine Description
59
Hit <DEL> message cleared. <WAIT...> message displayed. About to start DMA and interrupt controller test.
60
DMA page register test passed. To do DMA#1 base register test.
62
DMA#1 base register test passed. To do DMA#2 base register test.
65
DMA#2 base register test passed. To program DMA unit 1 and 2.
66
DMA unit 1 and 2 programming over. To initialize 8259 interrupt controller.
7F
Extended NMI sources enabling is in progress.
80
Keyboard test started. clearing output buffer, checking for stuck key, to issue keyboard reset command.
81
Keyboard reset error/stuck key found. To issue keyboard controller interface test command.
82
Keyboard controller interface test over. To write command byte and init circular buffer.
83
Command byte written, Global data init done. To check for lock-key.
84
Lock-key checking over. To check for memory size mismatch with CMOS.
85
Memory size check done. To display soft error and check for password or bypass setup.
86
Password checked. About to do programming before setup.
87
Programming before setup complete. To uncompress SETUP code and execute CMOS setup.
88
Returned from CMOS setup program and screen is cleared. About to do programming after setup.
89
Programming after setup complete. Going to display power on screen message.
8B
First screen message displayed. <WAIT...> message displayed. PS/2 Mouse check and extended BIOS data area
allocation to be done.
8C
Setup options programming after CMOS setup about to start.
8D
Going for hard disk controller reset.
8F
Hard disk controller reset done. Floppy setup to be done next.
91
Floppy setup complete. Hard disk setup to be done next.
95
Init of different BUSes optional ROMs from C800 to start.
96
Going to do any init before C800 optional ROM control.
97
Any init before C800 optional ROM control is over. Optional ROM check and control will be done next.
98
Optional ROM control is done. About to give control to do any required processing after optional ROM returns control
and enable external cache.
99
Any initialization required after optional ROM test over. Going to setup timer data area and printer base address.
9A
Return after setting timer and printer base address. Going to set the RS-232 base address.
9B
Returned after RS-232 base address. Going to do any initialization before Coprocessor test.
9C
Required initialization before Coprocessor is over. Going to initialize the Coprocessor next.
9D
Coprocessor initialized. Going to do any initialization after Coprocessor test.
9E
Initialization after Coprocessor test is complete. Going to check extd keyboard, keyboard ID and num-lock.
A2
Going to display any soft errors.
A3
Soft error display complete. Going to set keyboard typematic rate.
A4
Keyboard typematic rate set. To program memory wait states.
A5
Going to enable parity/NMI.
A7
NMI and parity enabled. Going to do any initialization required before giving control to optional ROM at E000.
A8
Initialization before E000 ROM control over. E000 ROM to get control next.
A9
Returned from E000 ROM control. Going to do any initialization required after E000 optional ROM control.
50 Evo D310 Micro Desktop
BIOS Overview
Checkpoint
Code
POST Routine Description
AA
Initialization after E000 optional ROM control is over. Going to display the system configuration.
AB
To build MP table if needed.
AC
To uncompress DMI data and execute DMI POST init.
B0
System configuration is displayed.
B1
Going to copy any code to specific area.
00
Copying of code to specific area done. Going to give control to INT-19 boot loader.
Evo D310 Micro Desktop 51
BIOS Overview
HP e-DiagTools Preboot Diagnostics (Beep Codes)
When your PC starts up, its BIOS performs a Power-on Self Test (POST) to test your hardware
configuration for any problems. If a problem is detected during the POST, an error is displayed on your
PC’s monitor.
If, however, your PC is unable to display an error message (for example, when your graphics controller
has failed), it will emit a buzzing sound. This is the e-DiagTools preboot diagnostic. In the event of a
problem with your PC immediately after the buzzing sound, a series of beeps is emitted.
If you hear a series of beeps, you should count them as this will help you detect the cause of the problem.
Number of Beeps
0
Meaning
• If you hear the buzzing audio signal: system OK
• No buzzing audio signal: no power, PC is unplugged, power supply is down or system board has failed.
1
Processor absent, not correctly connected or processor socket not closed
2
Power supply is in protected mode1
3
No memory, bad memory modules, incompatible memory module
4
Graphics solution problem
5
PnP/PCI initialization problem
6
Corrupted BIOS. You need to activate crisis recovery procedure.
7
Defective system board
1.Typically this is as a result of a system board problem, and not a power supply unit fault.
Note that for Memory (code 3), Video Card (code 4), and PnP/PCI (code 5) errors, e-DiagTools preboot
diagnostic will only detect them after a 15-second timeout.
If you miss the beep code, turn off the PC. Then press the on/off power button for five seconds or more
and listen for the signal again.
The e-DiagTools preboot diagnostics, as well as emitting a beep sequence, also encodes troubleshooting
information (such as the PC model, serial number and failing components) into a coded audio signal.
During a support call, this coded signal can then be decoded by the HP Service Provider to provide
immediate and effective assistance.
52 Evo D310 Micro Desktop
Status
5
Drivers and Software
This chapter describes the drivers and software preloaded with the Compaq Evo D310 Micro
Desktop PC.
Drivers and Software
Drivers
You can download up-to-date versions of drivers required for the Compaq Evo D310 Micro Desktop PC
from the “Software and Drivers” section of HP’s Support web site at:
www.hp.com/go/support.
Software
Compaq Evo D310 Micro Desktop PCs come preloaded with the following software. You can download
the most up-to-date versions from the “Software and Drivers” section of HP’s Support web site at:
www.hp.com/go/support.
Operating System
Choice of operating systems:
•
Windows 2000
•
Windows XP Professional Edition
•
Windows XP Home Edition.
Software
•
WinDVD MPEG2 decoding software (on CD-ROM) from InterVideo included on DVD models. This
software allows you to play movies on your PC.
•
DLA (Drive Letter Access) software (on CD-ROM) from Veritas included on CD-RW models. This
software allows you to add/remove data to a CD-RW.
•
MyCD software (on CD-ROM) from Veritas included on CD-RW models.
•
HP e-Diagtools hardware diagnostic solution.
•
HP Instant Support tuner.
•
HP Image Creation and Recovery CD-ROM (OS installation and hard disk preparation).
•
HP Image Library and Diagnostics CD-ROM (drivers and utilities installation and diagnostics).
•
Sound Blaster applications (on CD-ROM).
e-DiagTools
HP e-DiagTools, the hardware diagnostics utility can help you diagnose hardware-related problems on
your HP PC. For more information about this utility, refer to the e-Diagtools User's Guide. The
e-Diagtools User's Guide is available on HP’s Support web site: (www.hp.com/go/support).
e-DiagTools is installed on the HP protected partition on the PC’s hard disk drive, is provided on the HP
Image Library and Diagnostics System CD-ROM (that came with your PC) from where it can be installed,
and is available on the HP e-DiagTools CD-ROM (you can order this CD-ROM from HP’s Support web
site) from where it can be run.
54 Evo D310 Micro Desktop
Drivers and Software
BIOS Updates
The system BIOS is identified by the version number JH.01.yy. The latest BIOS version for your PC and
instructions for updating the BIOS can be downloaded from the HP Support Web site at:
www.hp.com/go/support.
Evo D310 Micro Desktop 55
Drivers and Software
56 Evo D310 Micro Desktop
Created in: France
Date: 06/2002