ATEN Altusen KVM on Net KN2108 User manual

TM
8/16 Port KVM over the NET
KN2108 / KN2116
User Manual
www.altusen.com
2005-08-24
KN2018 / KN2116 User Manual
Regulatory Information
1. This is an FCC Class A product. In a domestic environment this product
may cause radio interference in which case the user may be required to
take adequate measures.
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial
environment. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
2. All contents of this package, including products, packing materials and
documentation comply with ROHS.
ii
2005-08-24
KN2018 / KN2116 User Manual
User Notice
All information, documentation, and specifications contained in this manual
are subject to change without prior notification by the manufacturer. The
manufacturer makes no representations or warranties, either expressed or
implied, with respect to the contents hereof and specifically disclaims any
warranties as to merchantability or fitness for any particular purpose. Any of
the manufacturer’s software described in this manual is sold or licensed ‘as
is’. Should the programs prove defective following their purchase, the buyer
(and not the manufacturer, its distributor, or its dealer), assumes the entire
cost of all necessary servicing, repair and any incidental or consequential
damages resulting from any defect in the software.
The manufacturer of this system is not responsible for any radio and/or TV
interference caused by unauthorized modifications to this device. It is the
responsibility of the user to correct such interference.
The manufacturer is not responsible for any damage incurred in the operation
of this system if the correct operational voltage setting was not selected prior
to operation. PLEASE VERIFY THAT THE VOLTAGE SETTING IS
CORRECT BEFORE USE.
iii
2005-08-24
KN2018 / KN2116 User Manual
Safety Instructions
General
M Read all of these instructions. Save them for future reference.
M Follow all warnings and instructions marked on the device.
M Do not place the device on any unstable surface (cart, stand, table, etc.). If
the device falls, serious damage will result.
M Do not use the device near water.
M Do not place the device near, or over, radiators or heat registers.
M The device cabinet is provided with slots and openings to allow for
adequate ventilation. To ensure reliable operation, and to protect against
overheating, these openings must never be blocked or covered.
M The device should never be placed on a soft surface (bed, sofa, rug, etc.)
as this will block its ventilation openings. Likewise, the device should not
be placed in a built in enclosure unless adequate ventilation has been
provided.
M Never spill liquid of any kind on the device.
M Unplug the device from the wall outlet before cleaning. Do not use liquid
or aerosol cleaners. Use a damp cloth for cleaning.
M The device should be operated from the type of power source indicated on
the marking label. If you are not sure of the type of power available,
consult your dealer or local power company.
M The device is equipped with a 3-wire grounding type plug. This is a safety
feature. If you are unable to insert the plug into the outlet, contact your
electrician to replace your obsolete outlet. Do not attempt to defeat the
purpose of the grounding-type plug. Always follow your local/national
wiring codes.
M Do not allow anything to rest on the power cord or cables. Route the
power cord and cables so that they cannot be stepped on or tripped over.
M If an extension cord is used with this device make sure that the total of the
ampere ratings of all products used on this cord does not exceed the
extension cord ampere rating. Make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes.
iv
2005-08-24
KN2018 / KN2116 User Manual
M To help protect your system from sudden, transient increases and
decreases in electrical power, use a surge suppressor, line conditioner, or
un-interruptible power supply (UPS).
M Position system cables and power cables carefully; Be sure that nothing
rests on any cables.
M When connecting or disconnecting power to hot-pluggable power
supplies, observe the following guidelines:
M Install the power supply before connecting the power cable to the
power supply.
M Unplug the power cable before removing the power supply.
M If the system has multiple sources of power, disconnect power from
the system by unplugging all power cables from the power supplies.
M Never push objects of any kind into or through cabinet slots. They may
touch dangerous voltage points or short out parts resulting in a risk of fire
or electrical shock.
M Do not attempt to service the device yourself. Refer all servicing to
qualified service personnel.
M If the following conditions occur, unplug the device from the wall outlet
and bring it to qualified service personnel for repair.
M The power cord or plug has become damaged or frayed.
M Liquid has been spilled into the device.
M The device has been exposed to rain or water.
M The device has been dropped, or the cabinet has been damaged.
M The device exhibits a distinct change in performance, indicating a need
for service.
M The device does not operate normally when the operating instructions
are followed.
M Only adjust those controls that are covered in the operating instructions.
Improper adjustment of other controls may result in damage that will
require extensive work by a qualified technician to repair.
v
2005-08-24
KN2018 / KN2116 User Manual
Rack Mounting
M Before working on the rack, make sure that the stabilizers are secured to
the rack, extended to the floor, and that the full weight of the rack rests on
the floor. Install front and side stabilizers on a single rack or front
stabilizers for joined multiple racks before working on the rack.
M Always load the rack from the bottom up, and load the heaviest item in the
rack first.
M Make sure that the rack is level and stable before extending a device from
the rack.
M Use caution when pressing the device rail release latches and sliding a
device into or out of a rack; the slide rails can pinch your fingers.
M After a device is inserted into the rack, carefully extend the rail into a
locking position, and then slide the device into the rack.
M Do not overload the AC supply branch circuit that provides power to the
rack. The total rack load should not exceed 80 percent of the branch
circuit rating.
M Ensure that proper airflow is provided to devices in the rack.
M Do not step on or stand on any device when servicing other devices in a
rack.
vi
2005-08-24
KN2018 / KN2116 User Manual
Package Contents
The complete KN2108 / KN2116 package consists of:
M 1
KN2108 or KN2116 KVM over the NET™ KVM Switch
M 1
Power Cord
M 1
User Manual
M 1
Rack Mount Kit (4 pcs.)
M 1
Footpad Set (4 pcs.)
M 1
Quick Start Guide
M 1
Registration Card
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the switch or to any other
devices on the KN2108 / KN2116 installation.
®
© Copyright 2004-2005 ATEN International Co., Ltd.
Manual Part No. PAPE-XXXX-XXXX
Printed in Taiwan 08/2005
ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other
brand names and trademarks are the registered property of their respective owners.
vii
2005-08-24
KN2018 / KN2116 User Manual
Contents
Regulatory Information
User Notice . . . . . .
Safety Instructions . . .
General . . . . . .
Rack Mounting . .
Package Contents . . .
About This Manual . .
Overview . . . . .
Conventions . . . .
Getting Help . . . . . .
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ii
iii
iv
iv
vi
vii
xi
xi
xii
xii
Chapter 1
Introduction
Overview . . . . . . .
Features . . . . . . . .
System Requirements .
Remote Computers
Computers . . . . .
Cables . . . . . . .
Components . . . . . .
Front View . . . .
Rear View . . . . .
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.1
.3
.4
.4
.4
.5
.6
.6
.8
Chapter 2
Hardware Setup
Overview . . . . . . . . . .
Before You Begin . . . . . .
Stacking . . . . . . . . .
Rack Mounting . . . . .
Single Station Installation . .
Two Stage Installation . . . .
Hot Plugging . . . . . . . . .
Port ID Numbering . . . . .
Powering Off and Restarting
Port Selection . . . . . . . .
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11
11
12
13
15
18
20
20
21
21
viii
2005-08-24
KN2018 / KN2116 User Manual
Chapter 3
Administration
Overview . . . . . . . . .
The Local Console . . . .
The Administration Page
General . . . . . . .
User Management: . . . .
Network . . . . . . . . .
Access Port . . . . .
IP Address . . . . . .
Log Server . . . . . .
Security . . . . . . . . .
Customization . . . . . .
Set Port . . . . . . . . . .
Quick View Status .
Port Name . . . . . .
Date/Time . . . . . . . .
Upgrading the Firmware .
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23
23
25
25
26
28
28
29
29
30
32
33
33
34
35
36
Chapter 4
Browser Operation
Overview . . . . . . . . . . .
Logging In . . . . . . . . . .
Web Page Layout . . . . . .
The General Dialog Box
Web Page Icons . . . . .
Web Page Buttons . . .
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37
37
39
39
40
40
Chapter 5
The Windows Client
Activating the OSD . . . . . . . . . . . .
The Main Page . . . . . . . . . . . . . . .
Port Operation . . . . . . . . . . . . . . .
The OSD Toolbar . . . . . . . . . . .
Recalling the OSD . . . . . . . . . .
The Toolbar Icons . . . . . . . . . . .
Hotkey Operation . . . . . . . . . . .
Windows Client Control Panel . . . . . .
Hotkeys . . . . . . . . . . . . . . . .
Video Adjustment . . . . . . . . . . .
Panel Array Mode . . . . . . . . . . .
Keyboard and Mouse Considerations
The Configuration Page . . . . . . . . . .
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41
43
45
45
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46
47
49
50
52
55
57
59
ix
2005-08-24
KN2018 / KN2116 User Manual
Chapter 6
The Java Client
Activating the OSD . . . . . .
The Java Client Control Panel .
Video Adjustment . . . . .
Keyboard . . . . . . . . .
Mouse . . . . . . . . . . .
Lock Key LEDs . . . . . .
Resolution . . . . . . . . .
Panel . . . . . . . . . . .
Port Operation . . . . . . . . .
Hotkey Operation . . . . . . .
The Configuration Page . . . .
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61
62
63
63
64
64
64
65
66
66
66
Chapter 7
The Log File
The Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Chapter 8
The Log Server
Installation . . . . . . . . . . . . . .
Starting Up . . . . . . . . . . . . . .
The Menu Bar . . . . . . . . . . . .
Configure . . . . . . . . . . . .
Events . . . . . . . . . . . . . .
Options . . . . . . . . . . . . .
The KN2018 / KN2116 Main Screen
Overview . . . . . . . . . . . .
The List Panel . . . . . . . . . .
The Tick Panel . . . . . . . . .
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69
70
71
71
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74
75
75
76
76
Appendix
Troubleshooting . . . . . . . . . . .
General Operation . . . . . . .
The Java Client . . . . . . . . .
The Windows Client . . . . . .
Specifications . . . . . . . . . . . .
OSD Factory Default Settings . . . .
Administrator Login Failure . . . .
ALTUSEN Technical Support .
Product Information . . . . . .
ALTUSEN Authorized Resellers
Limited Warranty . . . . . . . . . .
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x
2005-08-24
KN2018 / KN2116 User Manual
About This Manual
This User Manual is provided to help you get the most from your KN2108 /
KN2116 system. It covers all aspects of installation, configuration and
operation. An overview of the information found in the manual is provided
below.
Overview
Chapter 1, Introduction, introduces you to the KN2108 / KN2116 System.
Its purpose, features and benefits are presented, and its front and back panel
components are described.
Chapter 2, Hardware Setup, provides step-by-step instructions for setting
up your installation, and explains some basic operation procedures.
Chapter 3, Administration, explains the administrative procedures that are
employed to configure the KN2108 / KN2116’s working environment, as well
as how to operate the KN2108 / KN2116 from the local console.
Chapter 4, Browser Operation describes how to log into the KN2108 /
KN2116 with your browser, and explains the the functions of the icons and
buttons on the KN2108 / KN2116 web page.
Chapter 5, The Windows Client, explains how to connect to the KN2108
/ KN2116 with the Windows Client software, and describes how to use the OSD
to access and control the computers connected to the switch.
Chapter 6, The Java Client, describes how to connect to the KN2108 /
KN2116 with the Java Client software, and explains how to use the OSD to
access and control the computers connected to the switch.
Chapter 7, The Log File, describes how to use the log file utility to view all
the events that take place on the KN2108 / KN2116.
Chapter 8, The Log Server, describes how to install and configure the Log
Server.
An Appendix at the end of the manual provide technical and other important
information regarding the KN2108 / KN2116.
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KN2018 / KN2116 User Manual
Conventions
This manual uses the following conventions:
Courier
Indicates text that you should key in.
[]
Indicates keys you should press. For example, [Enter] means
to press the Enter key. If keys need to be chorded, they
appear together in the same bracket with a plus sign between
them: [Ctrl+Alt].
1.
Numbered lists represent procedures with sequential steps.
M
Bullet lists provide information, but do not involve sequential
steps.
>
Indicates movement through a menu. For example, Start >
Run means to open the Start menu, and then select Run.
Indicates critical information.
Getting Help
For additional help, advice, and information, ALTUSEN provides several
support options. If you need to contact ALTUSEN technical support with a
problem, please have the following information ready beforehand:
M Product model number, serial number, and date of purchase.
M Your computer configuration, including operating system, revision level,
expansion cards, and software.
M Any error messages displayed at the time the error occurred.
M The sequence of operations that led up to the error.
M Any other information you feel may be of help.
xii
2005-08-24
Chapter 1.
Introduction
Overview
The KN2108 and KN2116 are IP-based KVM control units that allow both
local and remote operators to monitor and access multiple computers from a
single console. For example, a single KN2116 can control up to 16
computers. By cascading up to 16 KH88 KVM switches from its KVM ports,
up to 128 computers can be controlled on a complete installation.
Since the switches use TCP/IP for their communications protocol, they can
be accessed from any computer on the Net - whether that computer is located
down the hall, down the street, or half-way around the world.
Remote
Remote
KN2108 / KN2116
Local
Access to any computer connected to the installation from the local console
is easily accomplished either by entering hotkey combinations from the
keyboard, or by means of a powerful mouse driven OSD (On Screen
Display) menu system. A convenient Auto Scan feature also permits
automatic scanning and monitoring of the activities of all computers running
on the installation one by one.
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KN2018 / KN2116 User Manual
Remote consoles connect to the KN2108 or KN2116 via its IP address.
Software utilities provided with the switch make remote access smooth and
efficient. A menu driven OSD Administration function enables system
administrators to handle a multitude of maintenance tasks with ease - from
installing and running GUI applications, to BIOS level troubleshooting,
routine monitoring, concurrent maintenance, system administration,
rebooting and even pre-booting functions.
Remote operators can log in from anywhere on the net via their browser.
Once they successfully log in, operators can take control using either the
Windows Client or Java Client utility. Inclusion of a Java-based client allows
the switches work with Java 2 enabled operating systems.
The client software allows operators to exchange keyboard, video and mouse
signals with the computers attached to the KN2108 or KN2116 just as if they
were present locally and working on the equipment directly. With the Panel
Array feature, the video output of up to 8 or 16 computers can be displayed at
the same time.
The switches feature RJ-45 connectors allowing them to use CAT 5 cable to
link to the computers. This space-saving innovation means a full 8 or 16 port
switch can be conveniently installed in a 1U system rack, and the installation
can take advantage of the internal network wiring built into most modern
commercial buildings..
Setup is fast and easy; plugging cables into their appropriate ports is all that
is entailed. Because the switches intercept keyboard input directly, there is no
need to get involved in complex software installation routines, or to be
concerned with incompatibility problems.
Since the firmware is upgradeable over the Net, you can stay current with the
latest functionality improvements simply by downloading firmware updates
from our website as they become available.
With its advanced security features, the KN2108 and KN2116 provide the
fastest, most reliable, most cost effective way to remotely access and manage
widely distributed multiple computer installations.
2
2005-08-24
Chapter 1. Introduction
Features
M 8 (KN2108) or 16 (KN2116) port, remote access, KVM switch - monitor and
control up to 8 or 16 computers from a single KVM (Keyboard, Video,
Mouse) console
M Supports 3 bus sessions (1 Local; 2 Remote) - 3 different users can access
3 different ports at the same time
M No distance limitations - remotely access computers via LAN, WAN, or
the Internet; control your installation when and where you want - from
down the hall, down the street, or half-way around the world
M Analog access at the rack; anywhere, anytime digital access over IP
M Internet browser access; Windows client and Java client provided; Java
client works with all operating systems
M Graphical OSD and graphical toolbars for convenient, user friendly operation
M Uses the same management interface for the data center and branch offices
M Panel Array Mode - view all 8 or 16 ports at the same time
M Up to 32 (KN2108) or 64 (KN2116) user accounts (graphic OSD and
Windows based)
M Three level security: multiadministrator; mutiuser; multiviewer
M Advanced security features include password protection and advanced
encryption technologies - 1024 bit RSA; 56 bit DES; 256 bit AES; and
128 bit SSL
M Flash upgradeable firmware
M “Over IP” single solution - remote power control for attached Power over
the Net™ devices - BIOS level rebooting / power cycling
M Remote Dial In support
M Supports all major server platforms and VT100 based serial devices
M Supports multiplatform server environments including PS/2, USB, and Sun
M Supports 10Base-T, 100Base-T, TCP/IP, HTTP
M High video resolution: up to 1280 x 1024 @ 75Hz (Remote consoles);
1600 x 1200 @ 60Hz (Local console)
M Designed for high-density installations: Fits in 1U racks - front panel can
separate from main chassis for convenient front and rear installation RJ-45 connectors allow for 16 ports - CAT 5 cable reduces cable bulk
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KN2018 / KN2116 User Manual
System Requirements
Remote Computers
M For best results, computers that remotely access the switch should have at
least a P III 1 GHz processor, with their screen resolution set to 1024 x
768.
M Users who want to access the switch with the Windows Client must have
DirectX 7.0 or higher installed.
If you don’t already have it, DirectX is available for free download from
Microsoft’s web site: http://www.microsoft.com/downloads.
M Users who want to access the switch with the Java Client must have Sun’s
Java 2 (1.4 or higher) runtime environment installed. Java is available for
free download from the Sun Java website: http://java.sun.com
M Browsers must support 128 bit SSL encryption.
Computers
The following equipment must be installed on the computers that connect to
the KN2108 or KN2116’s KVM ports:
M A VGA, SVGA or Multisync port.
M A 6-pin mini-DIN (PS/2 style) keyboard port.
M A 6-pin mini-DIN (PS/2 Style) mouse port.
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2005-08-24
Chapter 1. Introduction
Cables
The following cables are required for use with the KN2116:
Function
Cable
KN2116 to KVM Adapter Cable (see label 2, p. 16)
Cat 5 (or higher) cable
KVM Adapter Cable to cascaded KH88
KA9120
KVM Adapter
Cable to
computers
For PS/2 ports
KA9120
For USB ports
KA9170
For Sun Legacy Computers
KA9130
For Sun USB Computers
KA9131
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KN2018 / KN2116 User Manual
Components
Front View
KN2108:
1
2
3
4
3
4
6
5
KN2116:
1
2
6
5
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Chapter 1. Introduction
No.
Component
Description
1
Power LED
Lights when the KN2116 is powered up and ready to
operate.
2
Port LEDs
The Port LEDs provide status information about their
corresponding CPU Ports. There is one pair of LEDs for
each Port. The one on the top is the On Line LED; the one
on the bottom is the Selected Port LED:
M An On Line LED lights GREEN to indicate that the
computer attached to its corresponding port is up and
running.
M A Selected LED lights ORANGE to indicate that the
computer attached to its corresponding port is the one
that has the KVM focus. The LED is steady under normal
conditions, but flashes when its port is accessed under
Auto Scan Mode (see p. 60).
M When the KN2116 is first powered on, the On Line and
Selected LEDs blink in sequence as the Switch performs
a self-test.
3
Link LED
Flashes GREEN to indicate that a Client program is
accessing the device.
4
10/100 Mbps
Data LED
M The LED lights ORANGE to indicate 10 Mbps data
transmission speed.
M The LED lights GREEN to indicate 100 Mbps data
transmission speed.
5
Reset Switch
M Pressing and holding this switch in while powering on the
KN2116 restores the switch to the factory installed
firmware version.
M Pressing and holding this switch in for more than two
seconds performs a system reset.
Note: This switch is recessed and must be pushed with a
thin object - such as the end of a paper clip, or a ballpoint
pen.
6
Port Switching
Buttons
M Press Port DOWN to switch from the current port to the
previous port on the installation.
M Press Port UP to switch from the current port to the next
port on the installation.
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KN2018 / KN2116 User Manual
Rear View
KN2108:
1
2
3
4
5
6
KN2116:
1
2
4
3
6
5
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2005-08-24
Chapter 1. Introduction
No.
Component
Description
1
Power Socket
The power cable plugs in here.
2
Power Switch
This standard rocker switch powers the unit on and off.
3
PON Port
This connector is provided for a Power over the Net (PON)
unit to plug into. A PON device allows computers attached
to the KN2116 to be booted remotely over the net. Contact
your dealer for more details.
4
LAN Port
The cable that connects the KN2116 to the Internet plugs in
here.
5
Local Console
Section
The KN2116 can be accessed via a local console as well
as over the Net. The cables for the local console (keyboard,
monitor, and mouse) plug in here. Each port is color coded
and marked with an appropriate icon to indicate itself.
6
KVM Ports
The CAT 5 cables that link the KN2116 to the KVM Adapter
cables that connect to the computers plug in here.
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KN2018 / KN2116 User Manual
Notes:
10
2005-08-24
Chapter 2.
Hardware Setup
Overview
For convenience and flexibility that allows mixing the PS/2 and USB
interfaces, as well as multiple platforms, the KN2108 / KN2116’s design
utilizes KVM Adapter Cables, that serve as intermediaries between the switch
and the computers (refer to the installation diagram on p. 16)
A separate KVM adapter cable is required for each computer connection.
The model numbers of the KVM adapter cables are given in the Cables
section on p. 5.
Before You Begin
1. Important safety information regarding the placement of this
device is provided on p. iv Please review it before proceeding.
2. Make sure that power to all the devices you will be connecting
up have been turned off. You must unplug the power cords of
any computers that have the Keyboard Power On function.
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KN2018 / KN2116 User Manual
Stacking
The KN2108 / KN2116 can be placed on any appropriate level surface that
can safely support its weight plus the weight of its attached cables. To place
the KN2108 / KN2116, or to stack units if you are daisy chaining them,
remove the backing material from the bottom of the rubber feet that came
with this package, and stick them onto the switch’s bottom panel at the
corners, as shown in the diagram, below:
Note: To ensure adequate ventilation, allow at least 5.1 cm on each side, and
12.7cm at the back for power cord and cable clearance.
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2005-08-24
Chapter 2. Hardware Setup
Rack Mounting
The KN2108 / KN2116 can be installed in most standard 19" (1U) racks. To
rack mount the unit do the following:
1. Separate the front and rear modules by removing the four module
attaching screws:
Phillips hex head
M3X10
2. Use the screws you just removed, and the ones supplied with the rack
mounting kit to screw the rack mounting brackets into both modules:
Phillips Hex Head
M3 x 10
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2005-08-24
KN2018 / KN2116 User Manual
3. Position the device in the rack and align the holes in the mounting
brackets with the hole in the rack.
4. Screw the mounting brackets to the rack.
Note: Cage nuts are provided for racks that are not prethreaded.
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2005-08-24
Chapter 2. Hardware Setup
Single Station Installation
In a Single Stage installation, there are no additional KVM switches
cascaded down from the KN2108 / KN2116. To set up a single stage
installation, refer to the installation diagrams starting on p. 16 (the numbers
in the diagram correspond with the numbers of the instruction steps), and do
the following:
1. Plug your Local Console’s keyboard, mouse, and monitor into the unit’s
Console Ports.
Note: The distance between the console and the KN2108 / KN2116 must
not exceed 20m.
2. Use Cat. 5 cable to connect any available KVM port to a KVM adapter
cable that is appropriate for the computer you are installing (see the table
on p. 5 for details).
Note: The distance between the KN2108 / KN2116 and the KVM
adapter cable must not exceed 20m.
3. Connect the KVM adapter cable to the computer.
Plug the connectors on the KVM adapter cable into the appropriate ports
of the computer you are installing.
4. Plug the cable from the LAN or WAN into the KN2108 / KN2116’s
RJ-45 socket.
5. Plug the female end of the power cord into the KN2108 / KN2116’s
Power Socket; plug the male end into an AC power source.
6. Turn on the power to the KN2108 / KN2116.
After the KN2108 / KN2116 is powered up, you can turn on the computers.
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2005-08-24
KN2018 / KN2116 User Manual
5
6
2
4
1
EN
AT
by
2
LE
U 20
D
O 91
M KA
U .
P O
C N
/2 EL
S
P OD
M
K
LIN
3
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2005-08-24
Chapter 2. Hardware Setup
USB Cable Connection:
3
PS/2 Cable Connection:
3
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2005-08-24
KN2018 / KN2116 User Manual
Two Stage Installation
To control even more computers, up to 8 or 16 KH88 units can be cascaded
from the KVM ports of the KN2108 or KN2116. As many as 64 (KN2108)
or 128 (KN2116) computers can be controlled in a complete two stage
installation. The cascaded KH88s that connect back to the KN2108 /
KN2116 (First Stage) unit are considered Second Stage units.
Note: The installation cannot be cascaded beyond the second stage.
To set up a two stage installation, refer to the diagram on p. 19, and do the
following:
1. Make sure that power to all the devices you will be connecting up,
including all preexisting devices on the installation, have been turned off.
2. Use Cat 5 cable to connect any available KVM Port on the First Stage
unit (the KN2108 / KN2116) to a PS/2 style KVM adapter cable (as
described in the Cables section, p. 5)
3. Plug the adapter cable’s KVM connectors to the Keyboard, Video, and
Mouse Console ports of the Second Stage unit.
Note: The distance between the Second Stage unit and the KN2108 /
KN2116 must not exceed 20m.
4. Use KVM cable sets (as described in the Cables section of the KH88’s
User Manual), to connect any available KVM port on the Second Stage
unit to the Keyboard, Video, and Mouse ports of the computer you are
installing.
5. Plug the power cord that came with the KH88 package into the KH88’s
Power Socket, and then into an AC power source.
6. Repeat these steps for any other Second Stage units you wish to connect.
18
2005-08-24
Chapter 2. Hardware Setup
7. Power on the Second Stage unit(s), then power on the First Stage unit.
8. Turn on the power to all the computers.
Note: The Power On sequence requires that all Second Stage units be
powered on first. After all the Second Stage units have been
powered on, the First Stage unit must be powered on next. After
the Second and First stage units have been powered on, the
computers can be powered on.
KA9120
KH88
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KN2018 / KN2116 User Manual
Hot Plugging
The KN2108 / KN2116 supports hot plugging - components can be removed
and added back into the installation by unplugging and replugging their
cables from the ports without the need to shut the unit down.
If you change computer positions, however, in order for the OSD menus to
correspond to the KVM port changes, you must manually reedit the Port
Names to have the OSD to reflect the new Port information. See Edit Port
Names (p. 33) for details.
Note: If the computer’s Operating System does not support hot plugging,
this function may not work properly.
Port ID Numbering
Each computer on the installation is assigned a unique Port ID. The Port ID
is a one or two segment number that is determined by the Stage Level and
KVM Port number of the KVM switch that the computer is connected to.
The first segment represents the KVM Port number of the First Stage unit;
the second segment represents the KVM Port number of the Second Stage
unit.
A computer attached to a First Stage unit has a one segment Port ID (from 1 16), that corresponds to the KVM Port number that the computer is connected to.
A computer attached to a Second Stage unit has a two segment Port ID:
M The second segment (from 1 - 8), represents the KVM Port number on the
Second Stage unit that the computer is connected to. The first segment
(from 1 - 16) represents the KVM Port number on the First Stage unit that
the Second Stage unit links back to.
M For example, a Port ID of 12 - 3 refers to a computer that is connected to
KVM Port 3 of a Second Stage unit that links back to KVM Port 12 of the
First Stage unit.
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2005-08-24
Chapter 2. Hardware Setup
Powering Off and Restarting
If it becomes necessary to power off the KN2108 / KN2116, or if the switch
loses power and needs to be restarted, wait 10 seconds before powering it
back on. The computers should not be affected by this, but if any of them
should fail, simply restart them.
Port Selection
Port Selection is accomplished by means of the OSD. OSD Operation details
are discussed in Chapters 5 and 61.
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KN2018 / KN2116 User Manual
Notes:
22
2005-08-24
Chapter 3.
Administration
Overview
The OSD’s Administration page lets the Administrator (and users with
administration permission - see User Management, p. 26) configure and
control overall KN2108 / KN2116 operations. The tab that activates the page
is disabled (grayed out) for users who do not have administration permission.
The Local Console
Once the KN2108 / KN2116 has been cabled up, the next step that the
Administrator needs to perform is setting the unit up for user operation. The
most convenient way to do this for the first time is from the local console.
After the local console has been connected up and the KN2108 / KN2116
turned on, a login prompt appears on the console monitor:
Since this is the first time you are logging in, use the default Username:
administrator; and the default Password: password. For security purposes,
we strongly recommend you use the User Management function (see p. 26)
to remove these and give yourself a unique Username and Password with the
appropriate permissions.
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KN2018 / KN2116 User Manual
After you successfully log in, the Local Console OSD comes up:
The OSD consists of four pages:
M The Administration page is the subject of this chapter and is discussed in
the sections that follow.
M The Main and Configuration pages are the ones that govern port access
and control. Since they are the same as the ones for the Windows and Java
Client OSDs, their use is discussed in Chapters 5 and 6 (see pp. 41 and 61).
M Clicking the Log tab brings up the contents of the log file. The log file is
discussed in Chapter 7.
There are three buttons at the right of the title bar:
M The one at the left is a Transparency button. Clicking this button makes
the OSD display semi transparent, allowing whatever the OSD screen is
covering to show through. Clicking the button again, returns the OSD
screen to normal opacity.
M Clicking the middle button closes the OSD display and logs you out of the
KN2116 session.
M Clicking the right button closes the OSD display but does not log you out
of the session. You can bring the display back with the OSD hotkeys (see
OSD Hotkey, p. 60).
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2005-08-24
Chapter 3. Administration
The Administration Page
When you click the Administration tab, the Administration page comes up.
Each of the administrative functions is represented by an icon at the left of
the page. Clicking the icon brings up its associated dialog box. When the
Administration page first comes up the General dialog appears without
having to click its icon:
General
The General Page presents four items of information. This is the same
information that displays after you log in from a browser, or when you click
the General icon at the top left of the browser main page.
The Device Name field lets you give the switch a unique name. This can be
convenient when you need to differentiate among several devices in multi
station installations.
The MAC Address: item displays the KN2108 / KN2116’s MAC address.
The Firmware Ver: item displays the current firmware version number. You can
reference it to see if there are newer versions available on the Altusen website.
If the switch is on a network that uses DHCP assigned IP addresses, the Last
IP from DHCP Server: item is a convenient way of ascertaining what its IP
address is, to inform the Users which IP to use when logging in.
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KN2018 / KN2116 User Manual
User Management:
The User Management dialogs are used to create and manage user profiles.
Up to 64 user profiles can be established.
M To delete a user profile, select it in the list box, and Click Remove.
M To modify a user profile, select it and Click Edit.
M To add a user, Click New.
If you choose Edit or New, a dialog box similar to the one below appears:
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Chapter 3. Administration
Fill in the required information for a new User profile, or modify the existing
information to edit a previous profile. A description of the field headings is
given in the table below:
Heading
Description
Username
A minimum of 6 and a maximum of 15 characters is
allowed.
Password
A minimum of 8 and a maximum of 15 characters is
allowed.
Confirm Password
To be sure there is no mistake in the password you are
asked to enter it again. The two entries must match.
Description
Additional information about the user that you may wish to
include.
Permissions
By default, all users may access the KN2108 / KN2116 via
the Windows Client software.
1. Checking Administration gives a User administration
privileges, which allows him to set up and modify the
KN2108 / KN2116’s Administration page settings.
2. Checking Java client allows a User to access the
KN2108 / KN2116 via the Java Client software.
Port Access
This function allows the Administrator or a User with
Administration permission to define the selected User’s
access to the computers on a Port-by-Port basis.
For each User profile, select a port and click it to cycle
through the choices:
Full: (Full access)
View: (View Only)
Null: (No access rights — the Port will not show up on
the User’s list on the Main Screen).
Repeat until access rights have been set for all the ports.
The default is Full for all users on all Ports.
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Network
The Network dialog is used to specify the KN2108 / KN2116’s network
environment. The box is divided into three panels: Access Port; IP Address;
and Log Server.
Access Port
As a security measure, if a firewall is being used, the Administrator can specify the
port numbers that the firewall will allow, and set the firewall accordingly. Users
must specify the port number when they log in to the KN2108 / KN2116. If an
invalid port number (or no port number) is specified, the KN2108 / KN2116 will
not be found.
Note: If there is no firewall (on an Intranet, for example), it doesn’t’ matter
what these numbers are set to, since they have no effect.
An explanation of the fields is given in the table below:
Field
Explanation
Program:
This is the port number that must be specified when connecting
from the Windows Client software program. Valid entries are
from 1024 - 60,000. The default is 9000.
Java:
This is the port number used for Java Client connections. Valid
entries are from 0 - 65535. The default is 9002.
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IP Address
The KN2108 / KN2116 can either have its IP address assigned dynamically
(DHCP), or it can be given a fixed IP address.
M For dynamic IP address assignment, select the Obtain an IP address
automatically, radio button.
M To specify a fixed IP address, select the Set IP address manually, radio
button and fill in the IP address.
Log Server
Important transactions that occur on the KN2108 / KN2116, such as logins
and internal status messages, are kept in an automatically generated log file.
You specify the MAC address and a Port number for the computer that the
Log Server resides on in this panel.
Installation and operation of the Log Server is discussed in Chapter 8. The
Log File is discussed on page 67.
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Security
The Security page controls access to the KN2108 / KN2116.
M The Default web page name lets the Administrator specify an addition to
the IP address that the user must include when he accesses the KN2108 /
KN2116 with a browser. For example:
192.168.0.126/test.htm
M The user must include the forward slash and the string that represents the
page name in the IP address. For security purposes, we recommend that
you change the name of this page from time to time.
Note: 1. If no page name is specified here, anyone will be able to access the
KN2116 with the Windows client using the IP address alone. This
is a very insecure situation.
2. If no page name is specified here, the KN2108 / KN2116
cannot be accessed with the Java Client.
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M IP and MAC Filters control access to the KN2108 / KN2116 based on the
IP and/or MAC addresses of the computers attempting to connect. A
maximum of 100 IP filters and 100 MAC filters are allowed. To enable IP
and/or MAC filtering, Click to put a check mark in the IP Filter Enable
and/or MAC Filter Enable checkbox.
M If the include button is checked, all the addresses within the filter range
are allowed access; all other addresses are denied access.
M If the exclude button is checked, all the addresses within the filter range
are denied access; all other addresses are allowed access.
M To add a filter, Click New. A dialog box similar to the one below appears:
Note: Each IP filter can consist of a single address, or a range of
addresses. To filter a single IP address, key in the same address in
both the From and To fields. To filter a continuous range of IP
addresses, key in the start of the range in the From field; key in
the end of the range in the To field.
After you specify the filter addresses, Click OK.
M To delete a filter, select it and Click Remove.
M To modify a filter, select it and Click Edit. The Edit dialog box is similar
to the New dialog box. When it comes up, simply delete the old address
and replace it with the new one.
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Customization
An explanation of the Customization parameters is given in the table below:
Parameter
Explanation
Login Failures
Allowed: sets the number of consecutive failed login
attempts that are permitted from a remote computer.
Timeout: sets the amount of time a remote computer must
wait before attempting to login again after it has exceeded
the number of allowed failures.
Working Mode
If Stealth Mode is enabled, the KN2116 cannot be pinged.
Reset on exit
Placing a check here causes the KN2116 to reset itself and
implement all the new changes when you log out. Following
the reset, wait approximately 30 to 60 seconds before
logging back in.For example, if you change the IP address
in the Network dialog box, you must open this page and
enable Reset on exit before logging out. Otherwise, the
change will not take effect.
Reset Values
Clicking this button undoes all changes that have been
made to the Configuration and Administration pages
(except for the Port Names that were assigned to the Ports
- see Set Ports, p. 33) and returns the parameters to the
original factory default settings (see Factory Default
Settings, p. 81).
Clear Name List
This function is similar to Reset Values. The difference is
that it also clears the Port Name settings at the same time
that it undoes all changes and returns the setup to the
original factory default settings.
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Set Port
This dialog box lets the administrator enable/disable Quick View status for
selected ports, and to create, modify, or delete names for each of the ports.
Quick View Status
Selecting certain ports as Quick View ports is a way of limiting which ports
are included when the KN2116 is in auto scan mode. If the KN2108 /
KN2116 is configured to only auto scan ports that have Quick View status
(see p. 60), designating a port as a Quick View port in this dialog box means
that it will be included when auto scanning is in effect.
The spacebar toggles a port’s Quick View status. To select/deselect a port,
highlight it and press the spacebar. When a port has been selected as a Quick
View port, a magnifying glass symbol displays in the QV column to indicate
so. When a port isn’t selected, there is no magnifying glass symbol.
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Port Name
To help remember which computer is attached to a particular port, every port
can be given a name. This field allows the Administrator to create, modify, or
delete port names.
To Edit a port name:
1. Select the port you want to edit.
2. Click Edit.
The dialog box changes, and the Port Name entry field becomes active:
3. Key in the new Port Name, or modify/delete the old one.
The maximum number of characters allowed for the Port Name is 19.
Legal characters include:
M All alpha characters: a - z; A - Z
M All numeric characters: 0 - 9
M + - / : . and Space
Case does not matter; the OSD displays the Port Name in all capitals no
matter how they were keyed in.
4. When you have finished editing the port name, Click Update. To
abandon your editing changes, Click Cancel..
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Date/Time
The Date/Time dialog box lets the Administrator set up the KN2108 / KN2116’s
time parameters:
M To establish the time zone that the KN2116 is located in, drop down the
Time Zone list and choose the city that most closely corresponds to where
it is at.
M To set the year and day, use the Calendar graphic.
M Clicking << or >> moves you backward or forward a year.
M Clicking < or > moves you backward or forward a month.
M After you have set the year and month, click on the day.
M To set the time, use the 24 hour HH:MM:SS format.
M The Synchronize button, is only effective from the Local Console.
Clicking it synchronizes the KN2108 / KN2116’s time to the time of the
Local Console’s computer.
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Upgrading the Firmware
As new versions of the KN2108 / KN2116 firmware become available, they
can be downloaded from our website at:
http://www.altusen.com
Check the web site regularly to find the latest information and packages.
Note: Although upgrading the firmware isn’t on the OSD Administration page,
it is an administration function, so we will discuss it in this chapter.
To upgrade the firmware, do the following:
1. Download the new firmware file to a computer that is not part of your
KN2108 / KN2116 installation.
2. From that computer, open your browser and log in to the KN2108 / KN2116.
3. Click the Firmware icon (see p. 37) to open the Firmware configuration
dialog box:
4. Click Browse; navigate to the directory that the new firmware file is in
and select the file.
5. Click Upload.
6. After the upload completes, click the Logout icon to exit and reset the
KN2108 / KN2116.
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Chapter 4.
Browser Operation
Overview
KN2018 / KN2116 computer control and switching operations are governed
by an On Screen Display (OSD) interface. The OSD can be accessed
remotely with a Windows-based client, or a Java-based client.To connect to
the switch and bring up its OSD you must log in from an internet browser.
Logging In
To log in from an internet browser:
1. Open the browser and specify the IP address of the KN2018 / KN2116
you want to access in the browser’s URL location bar.
Note: If you don’t know the IP address, get it from the administrator.
2. When the Security Alert dialog box appears, accept the certificate.
3. A login page appears:
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4. Provide a valid Username and Password (set up by the administrator), then
Click Login to continue.
Note: 1. If you supply an invalid login, the authentication routine will
return a message stating, Invalid Username or Password.
Please try again. If you exceed the number of login failures set
by the administrator, a message stating that The page cannot be
displayed, appears. This is done to confuse and discourage
hackers from trying to discover a valid Username and
Password. If you see this message, try logging in again being
careful with the Username and Password.
2. If you are the Administrator and are logging in for the first
time, use the default Username: administrator; and the default
Password: password. For security purposes, we strongly
recommend you remove these and give yourself a unique
Username and Password (see User Management, p. 26).
After you have successfully logged in, the KN2018 / KN2116 Main Web
Page appears with the General dialog box displayed:
Note: This is the same dialog box that appears whenever you click the
General icon at the top left of the page.
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Web Page Layout
The General Dialog Box
An explanation of the dialog box fields is given in the table below:
Field
Purpose
Device Name:
To make it easier to manage installations that have more than
one KN2018 / KN2116, each one can be given a name. The
name that was assigned by the administrator to this unit
displays here.
MAC Address:
The KN2018 / KN2116’s MAC Address displays here.
Firmware Version:
Indicates the KN2018 / KN2116’s current firmware version
level.
Reset on Exit:
To save any configuration/administration changes that you
have made in the OSD, place a check here to have the
KN2018 / KN2116 implement the changes you have made and
reset itself when you log out.
Note: This checkbox is only enabled for users who have
administration privileges
Note: New versions of the KN2018 / KN2116’s firmware can be
downloaded from our website as they become available, (see p. 36 for
details).
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Web Page Icons
The purpose of the other icons at the top of the web page are explained in the
table below:
Icon
Function
Sync
Click this icon to sync your computer time with the
KN2116’s time.
Firmware
Click this icon to install new versions of the KN2116’s
firmware. See p. 36 for details.
Note: The Firmware icon only displays for users with
administrative permission. It doesn’t appear on the web
pages of users who don’t have the proper permission.
Logout
Click this icon to log out and end your KN2116 session.
Web Page Buttons
The purpose of the buttons at the left of the web page are explained in the
table below:
Icon
Purpose
Windows Client
Allows users to connect to the KN2018 / KN2116 using
Windows software, and to remotely control the connected
server (or servers via a KVM switch).
Java Client
For platform independence, the Java client allows users
that have Java installed to connect to the KN2018 /
KN2116 and to remotely control the connected server (or
servers via a KVM switch). See p. 62 for details.
Log Server
Clicking this button allows the administrator to download
and install the Log Server application. See Chapter 8 for
Log Server details.
PON
If a Power on the NET™ (PON) module is connected to
the KN2018 / KN2116, clicking this icon will bring up its
interface.
Log
All the events that take place on the KN2018 / KN2116
are recorded in a log file. Clicking this icon displays the
contents of the log file.
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The Windows Client
Activating the OSD
After you have successfully logged in (see p. 37), to activate the Windows
Client OSD do the following:
1. Click the Windows Client button at the left of the web page.
Note: You must have DirectX 7.0 or higher installed on your computer.
If not, the Windows Client will not load. If you don’t already have
it, DirectX is available for free download from Microsoft’s web
site: http://www.microsoft.com/downloads.
2. Accept the security certificates.
3. When the browser dialog asks what to do with the program file, click
Open.
Note: 1. If the browser cannot run the file, save it to disk, instead. Then,
with your browser still open to the KN2018 / KN2116 web
page, run the file from your disk.
2. If you use the save to disk method, for security purposes, you
cannot simply run a previously downloaded version of the
program. Each time you want to access the KN2018 / KN2116,
you must log in to the web page with a valid username and
password to download a fresh copy of the program.
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4. When a connection to the KN2018 / KN2116 has been established the
following screen appears:
Note: 1. If Full Screen Mode is enabled (there is a checkmark in the box),
the remote display fills the entire screen of your local monitor.
2. If Full Screen Mode is not enabled (there is no checkmark in
the box), the remote display appears as a window on your
desktop. If the remote screen is larger than what is able to fit in
the window, move the mouse pointer to the screen border that
is closest to the area you want to view and the screen will scroll.
3. If Keep Screen Size is not enabled (there is no checkmark in the
box), the remote screen is resized to fit the resolution of your
local monitor.
4. If Keep Screen Size is enabled (there is a checkmark in the
box), the remote screen is not resized.
M If the remote resolution is smaller, its display appears like a
window centered on your screen.
M If the remote resolution is larger, its display is centered on
your screen. To access the areas that are off screen, move the
mouse to the corner of the screen that is closest to the area
you want to view and the screen will scroll.
5. Click on Switch to bring up the OSD.
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The Main Page
The OSD comes up with the Main page visible:
Note: 1. The Administration tab is disabled for users who don’t have
administration permission. For those who do have administration
permission, administration operations are discussed in Chapter 3.
2. There is a small Windows Client Control Panel at the lower right.
The control panel is discussed in detail on p. 49.
There are two buttons at the upper right of the dialog box:
M Clicking the left button closes the OSD display and logs you out of the
KN2018 / KN2116 session.
M Clicking the right button closes the OSD display but does not log you out
of the session. You can bring the display back with the OSD hotkeys (see
OSD Hotkey, p. 60).
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The Main Page lists all of the KN2018 / KN2116’s ports. You access the
computers connected to the its ports by selecting them on this page. The
meanings of the page headings are given in the table below:
Heading
Port No.
Explanation
This column lists the Port Numbers for all the CPU ports on the
installation. To access a particular computer use the Up and Down
Arrow keys to move the highlight bar to it, then press Enter, or Double
Click it.
After you select a port, the remote system’s video output is captured
and displayed on your monitor, and your local keystroke and mouse
input is captured and sent to the remote system.
Note: If you select a port that you do not have access rights to (see
Port Access, p. 27), you will switch to that port, but the screen will be
blank.
Port operation is discussed in detail on p. 45.
QV
If a port has been selected for Quick View scanning (see p. 33), a
magnifying glass symbol displays in this column to indicate so.
PW
The computers that are powered on and are On Line have a sun
symbol in this column to indicate so.
Name
If a port has been given a name (see Edit p. 33), its name appears in
this column.
Note: If you return to the Main Page from one of the other pages
(Configuration, for example), and the Arrow keys don’t work for
moving the highlight bar, press the Tab key, to move through the
choices.
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Port Operation
Select a port on the OSD Main Screen either by moving the highlight bar to it
with the Up and Down Arrow keys and pressing Enter, or by Double
Clicking it. Once you select a port, its screen displays on your monitor, and
your keyboard and mouse input affects the remote system.
The OSD Toolbar
The OSD provides a toolbar to help you control the KN2018 / KN2116 from
within the captured port. To bring up the toolbar, tap the OSD Hotkey (Scroll
Lock or Ctrl), twice. The toolbar appears at the upper left corner of the
screen:
Depending on the settings that were selected for Port Display Mode (see p.
60), the Port Number and/or the Port Name display at the right of the toolbar.
Note: When the toolbar displays, mouse input is confined to the toolbar area
and keyboard input has no effect. To carry out operations on the
computer connected to the port, you must recall the OSD and select
the port again.
Recalling the OSD
To dismiss the toolbar and bring back the OSD display (the Main,
Configuration, and Administration pages), tap the OSD Hotkey once. The
OSD Toolbar disappears, and the main OSD display reappears.
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The Toolbar Icons
The meanings of the toolbar icons are explained in the table below.
Drag this icon to move the toolbar to a different location.
Click to skip to the first accessible port on the entire installation without
having to invoke the OSD.
Click to skip to the first accessible port previous to the current one without
having to invoke the OSD.
Click to begin Auto Scan Mode. The KN2018 / KN2116 automatically
switches among the ports that were selected for Auto Scanning under the
Configuration Scan Select function (see p. 60). This allows you to monitor
their activity without having to switch among them manually.
Click to skip from the current port to the next accessible one without
having to invoke the OSD.
Click to skip from the current port to the last accessible port on the entire
installation without having to invoke the OSD.
Click to bring up the OSD.
Click to close the toolbar.
Click to logout and exit the Windows Client application.
Note: The administrator selects which ports are accessible to each user with
the User Management function, (see p. 26 for details).
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Hotkey Operation
Hotkeys allow you to provide KVM focus to a port directly from the
keyboard. The KN2018 / KN2116 provides the following hotkey features:
M Auto Scanning
M Skip Mode Switching
The hotkeys are: A and P for Auto Scanning; and the Arrow Keys for Skip Mode.
Note: In order for hotkey operations to take place, the toolbar must be
visible (see Port Operation, p 45). To use the hotkey keys for normal
purposes, close the toolbar.
Auto Scanning:
The Auto Scan function automatically switches among all the ports that are
accessible to the currently logged on User at regular intervals, so that he can
monitor their activity automatically. (See Scan Select, p. 60 for information
regarding accessible ports).
Setting the Scan Interval:
The amount of time Auto Scan dwells on each port is set with the Scan
Duration setting (see p. 60).
Invoking Auto Scan:
To start Auto Scanning, tap the A key. The Auto Scan function cycles
through the ports in order - starting from the first port on the installation. An
S appears in front of the Port ID Display to indicate that the port is being
accessed under Auto Scan Mode.
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Pausing Auto Scan:
While you are in Auto Scan Mode, you can pause the scanning in order to
keep the focus on a particular computer by pressing P. During the time that
Auto Scanning is paused, the S in front of the Port ID blinks On and Off.
Pausing when you want to keep the focus on a particular computer is more
convenient than Exiting Auto Scan Mode because when you Resume
scanning, you start from where you left off. If, on the other hand, you were to
exit and restart Auto Scan Mode, the scanning would start from the very first
computer on the installation. To resume Auto Scanning, press any key except
Esc or the Spacebar. Scanning continues from where it left off.
Exiting Auto Scan:
While Auto Scan Mode is in effect, ordinary keyboard functions are
suspended. You must exit Auto Scan Mode in order to regain normal control
of the keyboard. To exit Auto Scan Mode press Esc or the Spacebar. Auto
Scanning stops when you exit Auto Scan Mode.
Skip Mode:
Skip Mode allows you to switch ports in order to monitor the computers
manually. You can dwell on a particular port for as long or as little as you
like - as opposed to Auto Scanning, which automatically switches after a
fixed interval. The Skip Mode hotkeys are the four Arrow keys. Their
operation is explained in the table below:
←
Skips from the current port to the first accessible port previous
to it. (See Scan Select, p. 60, for information regarding
accessible ports.)
→
Skips from the current port to the first accessible port that comes
after it.
↑
Skips from the current port to the very first accessible port on
the installation.
↓
Skips from the current port to the very last accessible port on the
installation.
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Windows Client Control Panel
The control panel consists of an icon bar at the top, with two text bars below
it. Initially, the text bars display the video resolution and IP address of the
device at the remote location. As the mouse pointer moves over the icons in
the icon bar, however, the text bar information changes to describe the icon’s
function. The functions that the icons perform are described in the table
below.
Icon
Function
Drag the OSD display to another position on the screen by clicking
and holding on the hand while you move the mouse.
Click to bring up the Hotkey Setup dialog box (see p. 50 for details).
Click to bring up the Video Adjustment dialog box. Right click to do
a fast Auto Sync (see p. 52 for details).
Click to enable Panel Array Mode (see p. 55 for details).
Click to exit the Windows Client control of the remote unit.
(Space)
Hover over the space to see the video resolution and IP address of
the device at the remote location.
These LEDs show the Num Lock, Caps Lock, and Scroll Lock
status of the remote computer. Click on the icon to toggle the
status.
Note: When you first connect, the LED display may not be
accurate. To be sure, click on the LEDs to set them.
The Hotkey Setup, Video Adjustment, and Panel Array functions are
discussed in the sections that follow.
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Hotkeys
Various configuration actions related to the keyboard, video, and mouse can
be performed via hotkey combinations. The Hotkey setup utility is accessed
by clicking the Keyboard icon on the Control Panel. The actions performed
by the Hotkeys are listed in the left column; the currently defined keys that
invoke the actions are shown in the column to the right.
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An explanation of the actions is given in the table, below:
Action
Explanation
Exit remote location
Breaks the connection to the KN2116 and returns you to
local operation.
Adjust Video
Brings up the video adjustment utility.
Toggle OSD
Toggles the OSD display Off and On.
Toggle mouse display
If you find the display of the two mouse pointers (local and
remote) to be confusing or annoying, you can use this
function to shrink the non-functioning pointer down to a
barely-noticeable tiny circle - which can be ignored. Since
this function is a toggle - use the hotkeys again to bring the
mouse display back to its original configuration.
Adjust mouse
This utility synchronizes the local and remote mouse
movements following a video resolution change. After
invoking this utility, simply click the local mouse pointer on
top of the remote mouse pointer.
Substitute Alt key
Although all other keyboard input is captured and sent to
the KN2116, [Alt + Tab] and [Ctrl + Alt + Del] work on your
local computer. In order to implement their effects on the
remote system, a function key is be substituted for the Alt
key. If you substitute the F12 key, for example, you would
use [F12 + Tab] and [Ctrl + F12 + Del].
Note: To invoke an action, you must press and release the keys one key at a time.
If you find the default Hotkey combinations inconvenient, you can configure
them to whatever suits your taste, as follows:
1. Highlight the Action, then Click Start
2. Key in the Function keys (one at a time). The key names appear in the
Key field as you press them.
3. When you have finished keying in your sequence, Click Stop
4. Click Set
5. Repeat for any other actions you wish to set up
Note: You can use the same function keys for more than one action, as long
as the first key is not the same. For example, you can use F1 F2 F3
for one action; F2 F1 F3 for another; F3 F2 F1 for a third, etc.
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Video Adjustment
You can adjust the placement and the picture quality of the remote screen (as
displayed on your local monitor) with the Video Options function. To do so,
either click on the Hammer icon on the Control Panel, or use the Adjust
Video hotkeys (see p. 51). The following screen appears:
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The meanings of the adjustment options are given in the table below:
Option
Usage
Screen Position
Adjust the horizontal and vertical position of the remote
computer window by Clicking the Arrow buttons.
Auto-Sync
Click Auto-Sync to have the function detect the vertical and
horizontal offset values of the remote screen and automatically
synchronize it with the local screen.
If the local and remote mouse pointers are out of sync, in most
cases, performing this function will bring them back into sync.
Note: This function works best with a bright screen.
If you are not satisfied with the results, use the Screen Position
arrows to position the remote display manually.
RGB
Drag the slider bars to adjust the RGB (Red, Green, Blue)
values. When an RGB value is increased, the RGB component
of the image is correspondingly increased.
Gamma
This section allows you to adjust the video display’s gamma
level. This function is discussed in detail in the next section,
Gamma Adjustment.
Video Quality
Drag the slider bar to adjust the overall Video Quality. Values
can be from 20 to 100. The larger the value, the clearer the
picture and the more video data goes through the network.
Depending on the network bandwidth, a high value may
adversely effect response time.
Bandwidth Control
This setting adjusts the ratio between picture quality and
network speed. For slow data connections, drag the slider bar
to a lower setting to decrease the amount of video data
transferred. This ensures screen refresh at workable speeds.
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Gamma Adjustment:
If it is necessary to correct the gamma level for the remote video display, use
the Gamma function of the Video Adjustment dialog box.
Under Basic configuration, there are 7 preset levels to choose from. Drop
down the list box and choose the most suitable one.
For greater control, clicking the Advanced button brings up the following
dialog box:
M Click and drag the diagonal line at as many points as you wish to achieve
the display output you desire.
M Click Save As to save up to four configurations derived from this method.
Saved configurations can be recalled from the list box at a future time.
M Click Reset to abandon any changes and return the gamma line to its
original diagonal position.
M Click OK to save your changes and close the dialog box.
M Click Cancel to abandon your changes and close the dialog box.
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Chapter 5. The Windows Client
Panel Array Mode
Clicking on the Control Panel’s Panel icon invokes Panel Array Mode. Under
this mode, the OSD divides your screen into a 2 x4 grid of 8 panels (KN2018),
or a 4 x 4 grid of 16 panels (KN2116):
M Each panel represents one of the KN2018 / KN2116’s ports. Starting with
Port 1 at the upper left; going from left to right; top to bottom; Port 8
(KN2018), or Port 16 (KN2116), is at the lower right.
M When the Array is first invoked, it scans through each of the ports that
were selected for Auto Scanning under the Configuration page’s Scan
Select function (see p. 60), and displays information about the port (port
name, resolution, on line status, port access status), at the bottom of the
panel.
M The number of panels in the array (16, 9, 4, or 1) can be selected by
clicking Show More Ports, and Show Fewer Ports on the panel array
toolbar.
M If the computer connected to a port is on line, its screen displays in its
panel, otherwise the panel is blank.
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KN2018 / KN2116 User Manual
M Only ports that are accessible to the currently logged in user display (see
Port Access, p. 27), otherwise the panel is blank.
M If you move the mouse pointer over a panel, information about the port
displays at the bottom of the panel.
M You can access a computer connected to a port by moving the mouse
pointer over its panel and clicking. You switch to the computer exactly as
if you had selected it from the OSD Main screen.
M The panel array toolbar, at the lower right of the screen, provides shortcut
navigation and control of the panel array as described in the diagram
below:
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Chapter 5. The Windows Client
Keyboard and Mouse Considerations
Keystrokes:
Except for [Alt + Tab] and [Ctrl + Alt + Del], which are retained on the local
system to switch among applications and to recover from disaster, keyboard
input has no effect on the local computer. All keystrokes are captured and
operate on the remote system
In order to provide the [Alt + Tab] and [Ctrl + Alt + Del] functions to the remote
system, one of the Function Keys is used as a Substitute key for the [Alt] key.
For example, the F12 key could substitute for the Alt key, in which case [F12
+ Tab] substitutes for [Alt + Tab]; and [Ctrl + F12 + Del] substitutes for [Ctrl
+ Alt + Del]. See Configuring the Hotkeys on p. 51 for details on setting up a
substitute key.
Note: 1. While any Function Key can be used for the Substitute key, you
must not use one that is being used for another action.
2. When the KN2018 / KN2116 is being accessed with Win 98 under
Full Screen Mode, if you mistakenly press Ctrl + Alt + Del, you
will have to exit the Windows Client (by clicking the arrow on the
Windows Client control panel), and restart the Windows Client
from the KN2018 / KN2116 Main Web Page.
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Mouse Synchronization:
Until you close the KN2018 / KN2116 connection, mouse movements have
no effect on your local system, but are captured and sent to the remote
system, instead.
From time to time, especially if you change video resolution, the local mouse
movement may no longer be synchronized with the remote system’s mouse
pointer. There are three methods that can be used to bring the two pointers
back into sync:
M Moving the mouse pointer into the Control Panel and then moving it back
out again
M Performing an Auto Sync with the Video Adjustment function (see Video
Adjustment, p. 52 for details).
M Invoking the Adjust Mouse function (see Adjust Mouse, p. 51 for details)
If none of the above procedures resolve the problem, see Additional Mouse
Synchronization Procedures, p. 78 in the Troubleshooting section of this manual.
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Chapter 5. The Windows Client
The Configuration Page
The OSD Configuration page allows users to set up their own, individual,
working environments. The KN2018 / KN2116 stores a separate
configuration record for each user profile, and sets up the working
configuration according to the Username that was keyed into the Login
dialog box.
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The Configuration page settings are explained in the following table:
Setting
Function
OSD Hotkey
Selects which Hotkey controls the OSD function: [Scroll Lock]
[Scroll Lock] or [Ctrl] [Ctrl]. Since the Ctrl key combination may
conflict with programs running on the computers, the default is
the Scroll Lock combination.
ID Display
Selects how the Port ID is displayed: the Port Number alone
(PORT NUMBER); the Port Name alone (PORT NAME); or the
Port Number plus the Port Name (PORT NUMBER + PORT
NAME). The default is PORT NUMBER + PORT NAME).
ID Duration
Determines how long a Port ID displays on the monitor after a
port change has taken place. You can choose an amount from 1
- 255 seconds. The default is 3 Seconds.
Scan Select
Selects which computers will be accessed under Auto Scan
Mode (see pp. 46 and 47). Choices are: ALL - All the Ports
which have been set Accessible (see p. 27); POWERED ON Only those Ports which have been set Accessible and are
Powered On; QUICK VIEW - Only those Ports which have been
set Accessible and have been selected as Quick View Ports (see
p. 33); QUICK VIEW + POWERED ON - Only those Ports which
have been set Accessible and have been selected as Quick View
Ports and are Powered On. The default is ALL.
Scan Duration
Determines how long the focus dwells on each port as it cycles
through the selected ports in Auto Scan Mode (see pp. 46 and
47). Key in a value from 1 - 255 seconds. The default is 5
seconds; a setting of 0 disables the Scan function.
Screen Blanker
If there is no input from the console for the amount of time set
with this function, the screen is blanked. Key in a value from 1 30 minutes. A setting of 0 disables this function. The default is 0
(disabled).
Logout Timeout
If there is no Operator input for the amount of time set with this
function, the Operator is automatically logged out. A login is
necessary before the KN2116 can be accessed again.
Beeper
When set to ON, the beeper sounds whenever a Port is changed;
when activating the Auto Scan function (see pp. 46 and 47); or
an invalid entry is made on an OSD menu. The default is ON.
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Chapter 6.
The Java Client
Activating the OSD
After you have successfully logged in (see p. 37), to activate the Java Client
OSD do the following:
1. Click the Java Client button at the left of the web page.
Note: You must have Sun’s Java 2 JRE 1.4 or higher installed on your
computer. Java is available for free download from the Sun Java
website: http://java.sun.com
2. Accept the security certificates.
3. When the browser dialog asks what to do with the program file, click
Open.
Note: 1. If the browser cannot run the file, save it to disk, instead. Then,
with your browser still open to the KN2018 / KN2116 web
page, run the file from your disk.
2. If you use the save to disk method, for security purposes, you
cannot simply run a previously downloaded version of the
program. Each time you want to access the KN2018 / KN2116,
you must log in to the web page with a valid username and
password to download a fresh copy of the program.
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When you bring up the OSD, the Main Screen comes up in the center of your
monitor.
This is the same OSD Main Screen that appears when the Windows Client is
invoked. For an explanation of this screen refer to the discussion in the
Windows Client Main Page section, p. 43.
The Java Client Control Panel
Instead of a control panel like the one that the Windows Client uses, the Java
Client has a hidden control panel, located at the bottom center of the screen. The
Java Control Panel becomes visible when the mouse pointer is moved over it.
Keyboard
Adjust Video
Lock LEDs
Mouse
Panel
Resolution
Exit
Help
The functions of the Control Panel icons are described in the sections that
follow.
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Chapter 6. The Java Client
Video Adjustment
Clicking this button brings up the Video Adjustment dialog box:
This is similar to the Windows Client Video Adjustment dialog box. See p.
52 for details.
Keyboard
Some keyboard combinations cannot be captured and sent to the KN2018 /
KN2116. In order to implement their effects on the remote system, this
function provides a one-click implementation of some common window
control combinations.
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Mouse
At times the local mouse movement may lose sync with the remote mouse
movement. The Mouse Synchronization function gets them back into sync.
There are two methods available to bring the pointers into sync:
1. Click the Mouse Synchronization button; wait for the remote mouse
pointer to move to the upper left corner of the screen; move your local
mouse pointer directly on top of the remote pointer, and Click.
2. Move your local mouse pointer over the Java Client Control Panel, and
Click.
Lock Key LEDs
These LEDs show the Num Lock, Caps Lock, and Scroll Lock status of the
remote computer. They turn Green when the Lock status is On. Click on the
icon to toggle the status.
Note: When you first connect, the LED display may not be accurate. To be
sure, click on the LEDs to set them.
Resolution
The video resolution of the device at the remote location displays directly
below the Lock LEDs.
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Chapter 6. The Java Client
Panel
Click to enable Panel Array Mode. This is very similar to the Windows Client
Panel Array Mode (see p. 55 for details), except for some differences in the
toolbar. The Java Client Panel Array Mode Toolbar is shown in the figure below:
Skip Back 4 Ports
Pause
Skip Back 1 Port
Show More Ports
Show Fewer Ports
Skip Ahead 4 Ports
Skip Ahead 1 Port
Exit
Toggle Ratio
Note: When you click Pause, the Array stops scanning the ports. The button
changes to an arrowhead and its caption changes to Resume. To
resume scanning, click the Resume button.
Question Mark:
Clicking this button brings up the online help screen.
Exit:
Clicking Exit terminates Panel Array Mode.
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Port Operation
Java Client port operation is the same as for the Windows Client. See page
45 for port operation details.
Hotkey Operation
Hotkey operation is the same as for the Windows Client. See page 59 for
configuration details.
The Configuration Page
The Java Client Configuration Page is the same as for the Windows Client.
See page 59 for configuration details.
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Chapter 7.
The Log File
The Main Screen
The KN2018 / KN2116 logs all the events that take place on it. Following a
reset, it writes them to a log file, which is a searchable database. To view the
contents of the log file, click the Log icon at the left of the web page. A
screen similar to the one below appears:
To clear the log file, click on the Clear Log icon at the lower right of the file.
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Notes:
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Chapter 8.
The Log Server
The Windows-based Log Server is an administrative utility that records all
the events that take place on selected KN2018 / KN2116 units and writes
them to a searchable database. This chapter describes how to install and
configure the Log Server.
Installation
1. From the computer that you want to use as the Log Server, open your
browser and log into the KN2018 / KN2116 (see p. 37).
2. Click the Log Server button at the left of the web page to start the Log
Server installation program.
3. When the browser dialog asks what to do with the program file, click
Open.
Note: If the browser cannot run the file, save it to disk, instead, and run
the file from your disk.
The Log Server installation screen appears:
4. Click Next, and follow the on-screen instructions to complete the
installation and have the Log Server program icon placed on your desktop.
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Starting Up
To bring up the Log Server, either double click the program icon, or key in
the full path to the program on the command line. The first time your run it, a
screen similar to the one below appears:
Note: The MAC address of the Log Server computer must be specified on
the Network page of the Administrator Utility (see p. 28) .
The screen is divided into three components:
M A Menu Bar at the top
M A panel that will contain a list of KN2116 units in the middle (see p. 75 for
details).
M A panel that will contain an Events List at the bottom
Each of the components is explained in the sections that follow.
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The Menu Bar
The Menu bar consists of four items:
M Configure
M Events
M Options
M Help.
These are discussed in the sections that follow.
Note: If the Menu Bar appears to be disabled, click in the KN2018 /
KN2116 List window to enable it.
Configure
The Configure menu contains three items: Add; Edit; and Delete. They are
used to add new KN2018 / KN2116 units to the KN2018 / KN2116 List; edit
the information for units already on the list; or delete KN2018 / KN2116
units from the list.
M To add a KN2018 / KN2116 to the list, click Add.
M To edit or delete a listed KN2018 / KN2116, first select the one you want
in the List window, then open this menu and click Edit or Delete.
When you choose Add or Edit, a dialog box, similar to the one below,
appears:
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A description of the fields is given in the table, below:
Field
Explanation
Address
This can either be the IP address of the KN2018 / KN2116 or its DNS
name (if the network administrator has assigned it a DNS name).
Port
The Port number assigned to the KN2018 / KN2116 (see p. 28).
Description
This field is provided so that you can put in a descriptive reference for
the unit to help identify it.
Limit
This specifies the number of days that an event should be kept in the
Log Server’s database. Events that exceed the amount of time
specified here can be removed with the Maintenance function (see p.
74 for details).
Fill in or modify the fields, then click OK to finish.
Events
The Events Menu has two items: Search and Maintenance.
Search:
Search allows you to search for events containing specific words or strings.
When you access this function, a screen, similar to the one below, appears:
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Chapter 8. The Log Server
A description of the items is given in the table, below:
Item
Explanation
New search
This is one of three radio buttons that define the scope of
the search. If it is selected, the search is performed on all
the events in the database for the selected KN2018 /
KN2116.
Search last results
This is a secondary search performed on the events that
resulted from the last search.
Search excluding last
results
This is a secondary search performed on all the events in
the database for the selected KN2018 / KN2116 excluding
the events that resulted from the last search.
KN2018 / KN2116
List:
KN2018 / KN2116 units are listed according to their IP
address. Select the unit that you want to perform the
search on from this list. You can select more than one unit
for the search. If no units are selected, the search is
performed on all of them.
Priority
Sets the level for how detailed the search results display
should be. 1 is the most general; 3 is the most specific.
Start Date
Select the date that you want the search to start from. The
format follows the MM/DD/YYYY convention, as follows:
05/11/2002
Start Time
Select the time that you want the search to start from. The
format follows the HH:MM:SS convention, as follows:
13:45:08
End Date
Select the date that you want the search to end at.
End Time
Select the time that you want the search to end at.
Pattern
Key in the pattern that you are searching for here. The
multiple character wildcard (%) is supported. E.g., h%ds
would match hands and hoods.
Results
Lists the events that contained matches for the search.
Search
Click this button to start the search.
Print
Click this button to print the search results.
Exit
Click this button to exit the Log Server.
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Maintenance:
Records are not automatically erased when their time limit (set with the Limit
setting of the Edit function - see p. 72), comes due. They still remain in the
database even though they have exceeded their expiration time.
Clicking this menu item removes those records from the database.
Options
Network Retry allows you to set the number of seconds that the Log Server
should wait before attempting to connect if its previous attempt to connect
failed. When you click this item, a dialog box, similar to the one below,
appears:
Key in the number of seconds, then click OK to finish.
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The KN2018 / KN2116 Main Screen
Overview
The KN2018 / KN2116 Main Screen is divided into two main panels.
M The upper (List) panel lists all of the KN2018 / KN2116 units that have
been selected for the Log Server to track (see Configure, p. 71).
M The lower (Tick) panel displays the tick information for the currently
selected KN2018 / KN2116 (the highlighted one - if there are more than
one). To select a KN2018 / KN2116 unit in the list, simply click on it.
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The List Panel
The List panel contains six fields:
Field
Recording
Expalanation
Determines whether the Log Server records the ticks for
this KN2018 / KN2116, or not. If the Recording checkbox is
checked, the field displays Recording, and the ticks are
recorded. If the Recording checkbox is not checked, the
field displays Paused, and the ticks are not recorded.
Note: Even though a KN2018 / KN2116 is not the currently
selected one, if its Recording checkbox is checked, the Log
Server will still record its ticks.
Address
This is the IP Address or DNS name that was given to the
KN2018 / KN2116 when it was added to the Log Server
(see Configure, p. 71).
Port
This is the Port number assigned to the KN2018 / KN2116
(see Configure, p. 71).
Connection
If the Log Server is connected to the KN2018 / KN2116,
this field displays Connected.
If it is not connected, this field displays Waiting. This means
that the Log Server’s MAC address has not been set
properly. It needs to be set on the Network page of the
Administrator Utility (see p. 28).
Days
This field displays the number of days that the KN2018 /
KN2116’s events are to be kept in the Log Server’s
database before expiration (see Configure, p. 71).
Description
This field displays the descriptive information given for the
KN2018 / KN2116 when it was added to the Log Server
(see Configure, p. 71).
The Tick Panel
The lower panel displays tick information for the currently selected KN2116.
Note that if there are more than one KN2018 / KN2116s, even though they
aren’t currently selected, if their Recording checkbox is checked, the Log
Server records their tick information and keeps it in its database.
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Appendix
Troubleshooting
General Operation
Symptom
Possible Cause
Action
Mouse and/or
Keyboard not
responding.
Improper mouse
and/or keyboard
reset.
Unplug the cable(s) from the console
port(s), then plug it/them back in.
Sudden loss of
network connection.
Local reset of the
KN2018 / KN2116.
Close your KN2018 / KN2116
connection. Wait approximately 30
seconds, and log in again.
The Java Client
For mouse synchronization problems, refer to the discussion on page 64. For
connection and operation problems, see the table below:
Problem
Resolution
Java Client won’t
connect to the
KN2018 / KN2116.
1. Java 2 JRE 1.4 or higher must be installed on your computer.
2. Make sure to include the correct name of the web page
when you specify the KN2018 / KN2116’s IP address.
3. Close the Java Client, reopen it, and try again.
Pressing the
Windows Menu
key has no effect.
Java doesn’t support the Windows Menu key.
Java Client
performance
deteriorates.
Exit the program and start again.
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The Windows Client
Problem
Resolution
Windows Client won’t
connect to the KN2018
/ KN2116.
DirectX 7.0 or higher must be installed on your computer.
Remote mouse pointer
is out of sync.
1. Use the AutoSync feature (see Video Adjustment,
p. 52), to sync the local and remote monitors.
2. Use the Adjust Mouse feature (see Mouse
Movement, p. 58) to bring them back in sync.
3. See additional procedures, below.
Part of remote window
is off my monitor.
Use the AutoSync feature (see Video Adjustment, p. 52),
to synch the local and remote monitors.
Additional Mouse Synchronization Procedures:
If the mouse synchronization procedures mentioned in the manual fail to
resolve mouse pointer problems for particular computers, try the following:
Note: These procedures are to be performed on the computers attached to
the KN2018 / KN2116’s ports - not on the computer you are using to
access the KN2018 / KN2116 with.
1. Windows 2000:
Set the mouse speed to the middle position; set the mouse acceleration to
None (Control Panel → Mouse → Mouse Properties → Motion):
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Appendix
2. Windows XP / Windows Server 2003:
Set the mouse speed to the middle position; disable Enhance Pointer
Precision (Control Panel → Printers and Other Hardware → Mouse →
Pointer Options):
3. Windows ME:
Set the mouse speed to the middle position; disable mouse acceleration
(click Advanced to get the dialog box for this).
4. Windows NT / Windows 98 / Windows 95:
Set the mouse speed to the slowest position.
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Specifications
Function
Computer Connections
Port Selection
Connectors
Switches
LEDs
KN2018
8
KN2116
16
OSD / Hotkey
Console VGA
1 x HDB-15 F
Console K/M
2 x 6 pin mini DIN F (KB - Purp; M - Grn)
CPU Ports
8 x SPDB-15 F
LAN
1 x RJ-45
16 x SPDB-15 F
PON Port
1 x DB-9 male
Power Socket
3 pin AC power jack
Power
1 x Rocker switch
Reset
1 x Semi-recessed pushbutton
Port Up / Port
Down
2 x pushbutton
On Line
8 (green)
16 (Green)
Selected
8 (Orange)
16 (Orange)
Link
1 (Green)
10 / 100Mbps
1 Orange / Green
Power
1 (Blue)
I/P Rating
100V~240V, 50/60Hz; 250mA
O/P Rating
120V / 60Hz 12W; 230V / 50Hz 12W
Keyboard / Mouse Emulation
PS/2
Scan Interval
User Specified: 1 - 255 secs.
Video
1600 x 1200; DDC2B
Environment
Operating Temperature: 0 - 50° C
Storage Temperature: -20 - 60° C
Humidity: 0 - 80% RH
Housing
Metal
Weight
4.2 kg
Dimensions (L x W x H)
43.72 x 26.0 x 4.4 cm (19" 1U)
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Appendix
OSD Factory Default Settings
The factory default settings are as follows:
Setting
Default
OSD Hotkey
[Scroll Lock] [Scroll Lock]
Port ID Display
Port Number + Name
Port ID Display Duration
3 Seconds
Scan/Skip Mode
All
Scan Duration
5 Seconds
Screen Blanker
0 Minutes (disabled)
Beeper
On
Accessible Ports
F (Full) For all Users on all Ports
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Administrator Login Failure
If you are unable to perform an Administrator login (because the Username
and Password information has become corrupted, or you have forgotten it,
for example), you can clear the login information with the following
procedure:
1. Power off the KN2018 / KN2116 and remove its housing.
2. Short the jumper labeled J8.
3. Power on the switch.
4. When the Link and 10/100Mbps LEDs flash, power off the switch.
5. Remove the jumper cap from J8.
6. Close the housing and start the KN2018 / KN2116 back up.
After you start back up, you can use the default Username and Password
(see p. 23) to log in.
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Appendix
ALTUSEN Technical Support
North America Technical
Phone Support
Registered ALTUSEN product owners are entitled
to telephone technical support. Call the ALTUSEN
Technical Support Center: 949-453-8885.
International Technical
Phone Support
1. Contact your local dealer.
2. Call the ALTUSEN Technical Support Center:
(886-2) 8692-6959.
Email Support
Email your questions and concerns to:
support@altusen.com
Online Troubleshooting
The ALTUSEN website:
http://www.altusen.com
provides online troubleshooting that describes the
most commonly encountered problems and offers
possible solutions to them.
Online Documentation
User Manuals are available electronically at the
ALTUSEN website:
http://www.altusen.com
Software Updates
Download the latest drivers and firmware for your
product from the ALTUSEN website:
http://www.altusen.com
Product Information
For information about all of ALTUSEN’s products and how they can help
you connect without limits, visit ALTUSEN on the web at
http://www.altusen.com
ALTUSEN Authorized Resellers
ALTUSEN provides the following ways to find an authorized reseller in your
area:
M In the United States of America, call: 866-ALTUSEN (258-8736)
M In Canada and South America, call: 949-453-8885
M In all other locations, call: 886-2-8692-6789
M Visit ALTUSEN on the web at http://www.altusen.com for a list of
locations and telephone numbers
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Limited Warranty
ALTUSEN warrants this product against defects in material or workmanship for a period of one (1)
year from the date of purchase. If this product proves to be defective, contact ALTUSEN’s support
department for repair or replacement of your unit. ALTUSEN will not issue a refund. Return requests
can not be processed without the original proof of purchase.
When returning the product, you must ship the product in its original packaging or packaging that
gives an equal degree of protection. Include your proof of purchase in the packaging and the RMA
number clearly marked on the outside of the package.
This warranty becomes invalid if the factory-supplied serial number has been removed or altered
on the product.
This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse,
abuse, negligence or modification of any part of the product. This warranty does not cover damage
due to improper operation or maintenance, connection to improper equipment, or attempted repair
by anyone other than ALTUSEN. This warranty does not cover products sold AS IS or WITH
FAULTS.
IN NO EVENT SHALL ALTUSEN’S LIABILITY EXCEED THE PRICE PAID FOR THE
PRODUCT. FURTHER, ALTUSEN SHALL NOT BE RESPONSIBLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, OR ITS DOCUMENTATION. ALTUSEN SHALL NOT IN ANY WAY BE RESPONSIBLE FOR, WITHOUT LIMITATION, LOSS OF DATA, LOSS OF PROFITS, DOWNTIME, GOODWILL, DAMAGE OR
REPLACEMENT OF EQUIPMENT OR PROPERTY, AND ANY EXPENSES FROM RECOVERY, PROGRAMMING, AND REPRODUCTION OF ANY PROGRAM OR DATA.
ALTUSEN makes no warranty or representation, expressed, implied, or statutory with respect to its
products, contents or use of this documentation and all accompanying software, and specifically
disclaims its quality, performance, merchantability, or fitness for any particular purpose.
ALTUSEN reserves the right to revise or update its product, software or documentation without
obligation to notify any individual or entity of such revisions, or update.
For details about extended warranties, please contact one of our dedicated
value added resellers.
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Index
A
Adjust video
Windows Client . . . . . . . . . . . .
Administration . . . . . . . . . . . . . . .
Administration page . . . . . . . . . . .
Administrator Login Failure. . . . .
Administrator Utility
Customization page . . . . . . . . .
Auto Scanning . . . . . . . . . . . . . . .
Invoking Auto Scan . . . . . . . . .
Pausing Auto Scan . . . . . . . . . .
Scan Duration. . . . . . . . . . . . . .
Setting the Scan Interval . . . . .
F
51
23
25
82
32
47
47
48
60
47
Factory Default Settings. . . . . . . . 81
Features . . . . . . . . . . . . . . . . . . . . . 3
Firmware
Upgrading . . . . . . . . . . . . . 32, 36
Forgotten Password . . . . . . . . . . . 82
Front view . . . . . . . . . . . . . . . . . . . 6
G
Gamma adjustment . . . . . . . . . . . 54
General dialog box . . . . . . . . . . . . 39
H
B
Browser log in . . . . . . . . . . . . . . . 37
Browser operation . . . . . . . . . . . . 37
C
Cables . . . . . . . . . . . . . . . . . . . . . . . 5
Clear Name List . . . . . . . . . . . . . . 32
Components
Front View . . . . . . . . . . . . . . . . . 6
Rear View . . . . . . . . . . . . . . . . . 8
Configuration
Java Client . . . . . . . . . . . . . . . . 66
Configuration page . . . . . . . . . . . . 59
Configure
Log Server . . . . . . . . . . . . . . . . 71
Control Panel
Java Client . . . . . . . . . . . . . . . . 62
Windows Client . . . . . . . . . . . . 49
Corrupt Password . . . . . . . . . . . . . 82
Customization settings . . . . . . . . . 32
D
Hardware Setup . . . . . . . . . . . . . . 11
Hot Plugging . . . . . . . . . . . . . . . . 20
Hotkey
OSD . . . . . . . . . . . . . . . . . . . . . 60
Hotkey operation . . . . . . . . . . 47, 66
auto scanning . . . . . . . . . . . . . . 47
Hotkeys
Windows Client . . . . . . . . . . . . 50
I
Installation
Single Station. . . . . . . . . . . . . . 15
Two Stage . . . . . . . . . . . . . . . . 18
Invalid login . . . . . . . . . . . . . . . . . 38
J
Java client. . . . . . . . . . . . . 61, 63, 65
Keypad. . . . . . . . . . . . . . . . . . . 63
Lock key LEDs . . . . . . . . . . . . 64
Troubleshooting. . . . . . . . . . . . 77
Java client control panel. . . . . . . . 62
Date/Time setting . . . . . . . . . . . . . 35
L
E
List Panel . . . . . . . . . . . . . . . . . . . 76
Local Console. . . . . . . . . . . . . . . . 23
Lock key LEDs . . . . . . . . . . . . . . 64
Edit Port Names . . . . . . . . . . . . . . 33
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KN2018 / KN2116 User Manual
Log file . . . . . . . . . . . . . . . . . . . . .
Main Screen . . . . . . . . . . . . . . .
Log Server
Configure . . . . . . . . . . . . . . . . .
Events. . . . . . . . . . . . . . . . . . . .
Installation . . . . . . . . . . . . . . . .
KN2116 Main Screen . . . . . . .
Main Screen . . . . . . . . . . . . . . .
Maintenance. . . . . . . . . . . . . . .
Menu Bar . . . . . . . . . . . . . . . . .
Options. . . . . . . . . . . . . . . . . . .
Search. . . . . . . . . . . . . . . . . . . .
Starting Up. . . . . . . . . . . . . . . .
Logging in . . . . . . . . . . . . . . . . . .
Login
Failure . . . . . . . . . . . . . . . . . . .
Invalid login. . . . . . . . . . . . . . .
67
67
71
72
69
75
70
74
71
74
72
70
37
32
38
M
Main page . . . . . . . . . . . . . . . . . . . 43
Main web page . . . . . . . . . . . . . . . 38
Mouse Synchronization . . . . . 58, 64
N
Network settings. . . . . . . . . . . . . . 28
O
OSD
activating - Java . . . . . . . . . . . . 61
activating - Windows. . . . . . . . 41
configuration page . . . . . . . . . . 59
Factory Default Settings . . . . . 81
Hotkey . . . . . . . . . . . . . . . . . . . 60
main page. . . . . . . . . . . . . . . . . 43
Overview . . . . . . . . . . . . . . . . . . . . 1
Numbering. . . . . . . . . . . . . . . .
Port ID display mode . . . . . . . . . .
Port names . . . . . . . . . . . . . . . . . .
Port operation
Java Client . . . . . . . . . . . . . . . .
Windows Client. . . . . . . . . . . .
Port Selection . . . . . . . . . . . . . . . .
Powering Off and Restarting . . . .
20
60
34
66
45
21
21
Q
Quick View status . . . . . . . . . . . . 33
R
Rack mounting . . . . . . . . . . . . . . . 13
Safety information. . . . . . . . . . . vi
Rear view . . . . . . . . . . . . . . . . . . . . 8
Reset on exit. . . . . . . . . . . . . . 32, 39
Reset Values. . . . . . . . . . . . . . . . . 32
S
Safety Instructions . . . . . . . . . . . . . iv
Scan Duration. . . . . . . . . . . . . . . . 60
SCAN/SKIPMODE . . . . . . . . . . . 60
Screen Blanker . . . . . . . . . . . . . . . 60
Security settings . . . . . . . . . . . . . . 30
Set Port . . . . . . . . . . . . . . . . . . . . . 33
Setting the Auto Scan Interval. . . 47
Single Station Installation . . . . . . 15
Skip Mode . . . . . . . . . . . . . . . 48, 60
Specifications. . . . . . . . . . . . . . . . 80
Stacking . . . . . . . . . . . . . . . . . . . . 12
Substitute keys . . . . . . . . . . . . . . . 57
System Requirements
Cables . . . . . . . . . . . . . . . . . . . . 5
Computers . . . . . . . . . . . . . . . . . 4
Remote Computers . . . . . . . . . . 4
P
Panel Array Mode
Java Client . . . . . . . . . . . . . . . . 65
Windows Client . . . . . . . . . . . . 55
Port ID
T
Tick Panel . . . . . . . . . . . . . . . . . . 76
Toolbar
Windows Client. . . . . . . . . . . . 45
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Index
Troubleshooting
General operation. . . . . . . . . . .
Java Client . . . . . . . . . . . . . . . .
Windows Client . . . . . . . . . . . .
Two Stage Installation . . . . . . . . .
77
77
78
18
U
Upgrading firmware . . . . . . . . . . . 32
Upgrading the Firmware . . . . . . . 36
User Management. . . . . . . . . . . . . 26
Java Client . . . . . . . . . . . . . . . . 63
Windows Client . . . . . . . . . . . . 52
W
Web page
buttons . . . . . . . . . . . . . . . . . . . 40
icons. . . . . . . . . . . . . . . . . . . . . 40
layout . . . . . . . . . . . . . . . . . . . . 39
Windows Client . . . . . . . . . . . . 2, 41
Hotkeys . . . . . . . . . . . . . . . . . . 50
Troubleshooting. . . . . . . . . . . . 78
V
Video Adjustment
87
2005-08-24