Cortelco 2500 Instruction manual

OWNER’S
INSTRUCTION MANUAL
FOR
THANK YOU
PURCHASING THIS TELEPHONE
Your new telephone was made by
people who take a great deal
of PRIDE in producing quality
products to assure you years
of trouble-free service.
We want you to know all about your new
telephone, how to install it, the features it
provides, and the services you can expect
from its use. We have included this information in your Owner’s Instruction Manual.
PLEASE READ BEFORE INSTALLING
AND USING YOUR NEW TELEPHONE.
TELEPHONE SERVICE PROBLEMS
If you have any problems with your telephone service,
determine if the problem is with your telephone or the telephone
company lines. BEFORE CALLING THE TELEPHONE COMPANY,
be aware that they may charge you for a service call if the
problem is caused by your telephone.
NO DIAL TONE
• Unplug your telephone from the wall jack. Plug a
substitute telephone that is known to work properly into
the same wall jack.
• If the problem persists when using the substitute
telephone, notify the telephone company.
• If the substitute telephone works properly, you must have
your telephone repaired before reconnecting it to the wall
jack.
DIAL TONE BUT NO RINGING
• Check that the RINGER VOLUME CONTROL is not set to
OFF.
• Set the RINGER VOLUME CONTROL to HIGH and have
someone on another line call you. Before answering the
call, set the RINGER VOLUME CONTROL to the desired
volume.
DIAL TONE BUT NO DIALING
If your telephone has a TONE/PULSE switch:
• Set the TONE/PULSE switch. You cannot dial out in
TONE position if you have Rotary Dial Service.
• For Rotary Dial Service, set the switch to PULSE position.
• For Tone Dial Service, set the switch to TONE position.
• Try both positions if you are not sure.
IMPORTANT SAFETY INSTRUCTIONS
Always follow basic safety precautions
when using your telephone equipment to
reduce the risk of fire, electrical shock, and
injury.
1. Read and understand all instructions
in the Owner’s Instruction Manual.
2. Read all warnings and follow all instructions marked on the product.
3. Unplug this product from the wall
outlet before cleaning. Use a damp
cloth for cleaning. Do not use liquid
or aerosol cleaners.
4. Do not use the telephone near water.
For example, do not use near a bathtub,
wash bowl, kitchen sink, laundry tub,
swimming pool, or in a wet basement.
5. Do not place this product on an
unstable cart or stand. The product
may fall causing serious damage to the
product.
6. Do not place any objects on the telephone line cord. Do not locate the
telephone where the line cord will be
walked on.
7. Do not block or cover ventilation slots
and openings in the bottom of the
telephone. The openings should never
be blocked by placing the telephone on
a bed, sofa, rug, or other similar
surfaces. This telephone should never
be placed near or over a radiator or heat
register. This telephone should never
be placed in a built-in installation unless
proper ventilation is provided.
8. Never spill liquid on the telephone or
push objects of any kind through
ventilation slots. Liquid or objects may
touch dangerous voltage points or short
out parts that could result in a risk of fire
or electrical shock.
9. Do not disassemble this product.
Opening or removing covers may
expose you to dangerous voltages or
other risks. Incorrect reassembly can
cause electrical shock when the product
is subsequently used.
10. Avoid using a telephone during a
local thunderstorm. There may be a
remote risk of electrical shock from
lightning.
11. Do not use a telephone in the vicinity
of a gas leak to report the leak, or
otherwise.
12. Unplug the telephone from the wall
outlet and refer servicing to qualified
service personnel under the following
conditions:
•
When the line cord is frayed or plugs
damaged.
•
If liquid has been spilled into the
telephone.
•
If the telephone has been exposed to
rain or water.
•
If the telephone does not operate
properly by following the operating
instructions.
•
If the telephone has been dropped or
the housing damaged.
•
If the telephone exhibits distinct
change in performance.
SAVE THESE INSTRUCTIONS
15-101-613
INSTALLING YOUR TELEPHONE
DESK INSTALLATION
To install a desk telephone, use the long modular line
cord supplied with your telephone. Plug one end of the
line cord into the connector on the back of your telephone
and the opposite end into the modular wall jack. Your
telephone is ready to use.
To disconnect your telephone,
press the spring clip on the line
cord plug and pull out.
WALL INSTALLATION
To install a modular wall telephone, refer to the diagram to
the right.
• Fit the plug (1) on the back of the
telephone into the jack (2).
• Align slotted holes (3) on the
back of the telephone over the
mounting studs (4).
• Gently pull down on the telephone until it locks in place.
NUMBER CARD
PUSH-BUTTON DIAL TELEPHONES
Write or type correct telephone number on
number card and fit into number card slot
in the telephone faceplate. Insert one end
of the clear plastic retainer in one end of
the slot and, holding the retainer as shown
at right, bend the opposite end down into
the slot and let it snap into place. To
remove the retainer, insert a straightened paper clip into the small
slot in the retainer and pry outward.
ROTARY DIAL TELEPHONES
Rotate the finger wheel clockwise as far as it will go and hold
in this position gently. Insert the straightened end of a paper clip
or similar tool into the pin hole of finger wheel which is now
about 1/4 inch to the left of the finger stop. Press down firmly
on the paper clip and rotate the finger wheel further clockwise until paper clip is aligned with the "9" position on the
number dial. Now lift finger wheel from dial.
INSTALLING YOUR TELEPHONE
Write or type correct telephone number on number card and
fit into finger wheel, aligning notch in number card midway in
the space between the "0" and the "1" hole of the finger wheel.
Position the finger wheel gently under the finger stop. Align the
"0" or "Operator" finger hole at the "9" position on the number
dial. Let the finger wheel drop into position. Now rotate finger
wheel counterclockwise until it clicks into place.
BEFORE USING YOUR TELEPHONE
This telephone includes a Handset with Receiver Volume Control
that complies with FCC Part 68 requirements mandated by the
Hearing Aid Compatibility Act of 1988.
The Volume Control is a small rotary knob that protrudes from the
inside of the Handset handle. The rotary knob may be
conveniently operated with the thumb, index, or middle finger
while holding the handset.
Rotating the knob toward the Receiver (upper) end of the
Handset will increase the loudness from the Receiver.
Rotating the knob toward the Microphone (lower) end of the
Handset will decrease the loudness from the Receiver.
The Volume Control will not disable the Receiver. The minimum
loudness setting of the Volume control will usually produce a
comfortable listening level for persons with no hearing
impairment.
1. Set the ringer volume control. If the control is set to
OFF, you will not hear the ringer when someone calls you.
2. If your telephone has a TONE-PULSE switch. Set the
switch to match the dialing service from the telephone
company.
• If you have pulse service, set the Tone-Pulse switch
to PULSE.
• If you set the switch for TONE service, you must
have TONE service or you cannot dial.
• If you set the switch for PULSE service and you
have TONE service, you can dial numbers, but you
cannot use distant services, such as bank-by-phone,
unless you press the TONE button.
• If you have PULSE service and your telephone has
a TONE-PULSE switch, you can set the switch to PULSE
and dial a distant service, and then set the switch to TONE
to use the service. BE SURE TO SET THE SWITCH TO
PULSE WHEN YOU FINISH THE CALL.
INSTALLING YOUR TELEPHONE
MODULAR JACKS
To install your telephone, you must have a modular wall jack
at the desired location. If your telephone line does not have a
modular jack, you must have one installed.
DANGER: To reduce the risk of electrical shock
and personal injury, observe the following when
installing station wiring:
1. Never install telephone wiring during a
lightning storm.
2. Never install telephone jacks in wet locations
unless the jack is specifically designed for
wet locations.
3. Never touch uninsulated telephone wires or
terminals unless the telephone line has been
disconnected at the network interface.
4. Use caution when installing or modifying
telephone lines.
Various types of modular wall
jacks are shown to the right.
The USOC RJ11C modular
wall jack is for desk telephones and the USOC RJ11W
modular wall jack is for modular wall telephones.
The USOC RJ11W modular
wall jack must be in the correct mounting position before
mounting a modular wall telephone. Check to make sure it
is in the position shown.
REPAIR OF YOUR TELEPHONE
DO NOT ATTEMPT TO REPAIR THE TELEPHONE YOURSELF.
Telephones manufactured by CORTELCO must be returned to
us for repair.
You can return your telephone to CORTELCO for repair or
replacement in accordance with our LIMITED WARRANTY.
DATE-OF-PURCHASE CORTELCO warrants telephones against
defects in material and workmanship in accordance with our
LIMITED WARRANTY. If your telephone is returned for repair,
include a copy of your sales receipt containing the date-ofpurchase. DO NOT INCLUDE THE ORIGINAL SALES RECEIPT.
If date-of-purchase is not included, the factory date printed
on the label on the bottom of your telephone will be used as the
date-of-purchase. The factory date allows six months for
distribution and sale of the telephone.
If you return your telephone for repair, the warranty period
is not extended. The original date-of-purchase continues to
apply to your warranty.
OUT-OF-WARRANTY REPAIR We will repair this telephone for
a nominal fee after the LIMITED WARRANTY has expired if you
send it to us in a complete and undamaged condition. The repaired
telephone will be shipped to you C.O.D., freight collect.
FOREIGN ATTACHMENTS Remove all attached devices, such
as adapter plugs or long cords, from your telephone before
returning for repair. We do not assume responsibility for repair
or return of attachments. Check our LIMITED WARRANTY.
RETURN-FOR-REPAIR PACKAGING If you are returning a
telephone to us for repair, package it carefully, preferably in the
original carton. Be sure to include your return address, a copy
of the sales receipt showing date-of-purchase, and a note
describing the problem you have with your telephone. Shipping
must be prepaid. If the telephone is in warranty, it will be repaired
or replaced, at our option, at no cost to you, and it will be returned
shipping prepaid.
Ship telephones (shipping prepaid) to:
CORTELCO REPAIR CENTER
1703 SAWYER ROAD
CORINTH, MS 38834
MAINTENANCE INFORMATION
Treat your telephone with care for trouble-free performance. Avoid dropping the handset. Carefully place the handset
on-hook after use.
Clean your telephone with a damp cloth. Stains may be
removed with a mild soap. Do not use liquid or aerosol detergents
or cleaning agents.
THE FCC WANTS YOU TO KNOW
DESIGN COMPLIANCE Your telephone is designed to comply
with FCC Rules and Regulations, Part 68. It can be connected to
the telephone network as FCC-registered terminal equipment.
The registration number is printed on the label on the bottom of
your telephone.
NOTIFICATION TO THE TELEPHONE COMPANY As a
customer of the local telephone company, you must, if they ask,
tell them before connecting your telephone to the telephone
company lines. The telephone company may need the FCC
registration number and the ringer equivalence of the telephone.
This information is printed on a label on the bottom of your
telephone.
RINGER EQUIVALENCE The ringer equivalence indicates the
amount of power that your telephone draws from the telephone
company line during ringing. The number is printed on the label
on the bottom of your telephone.
If you have more than one telephone (or other terminal device)
connected to the telephone company line, you should total the
ringer equivalence numbers (REN’s), and be sure that the total
is not more than five. Your telephones may not ring if the total is
more than five. Also, in some rural locations, your telephone may
not ring if the REN total is more than three.
RESTRICTIONS You must not connect your telephone to coinoperated lines or party lines.
INTERFERENCE POTENTIAL If your telephone has a pushbutton dial, it may generate radio frequency energy. If not
properly used, it may interfere with radio and television reception. If the telephone does cause interference with reception,
move the radio or television to another electrical circuit or another
location. If necessary, you may need to seek advice from an
experienced technician.
INSTALLATION This model telephone must be connected to the
telephone company lines through a modular jack. The required
USOC for the modular jack is RJ11C for desk mounting and RJ11W
for wall mounting. The USOC number is printed on the label on
the bottom of your telephone.
TYPE OF DIALING If your telephone has a push-button TONE
dial, you must have TONE service from your telephone company
to use your telephone for dialing. If your telephone has a rotary
dial, you are not required to have TONE service. Note that you
will usually be charged extra for TONE service.
HEARING-AID COMPATIBILITY The handset on your telephone will work with magnetically-coupled hearing aids. You
can use a hearing aid equipped with a T (Telephone) switch.
IN CASE OF TROUBLE If your telephone should cause
problems on the telephone line, the telephone company can
temporarily disconnect your service. The telephone company
must then notify and allow you to correct the problem.
The telephone company may from time to time change its lines or
equipment. They must notify you if planned changes will affect
your telephone service, to allow you to take steps to prevent
interruptions.
This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.
Warning: Changes or modifications to this unit not
expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with
the limits for a CLASS B digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one
or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and
receiver.
- Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
- Consult the dealer or an experienced radio TV technician for
help.
LIMITED WARRANTY
If this telephone was purchased by you new in the U.S.
or Puerto Rico, CORTELCO warrants the telephone
against defects in material and workmanship for a period
of two (2) years* from the date of original purchase. This
warranty is in lieu of all other express warranties. During
the warranty period, CORTELCO agrees to repair or, at
its option, replace the defective telephone, or any part
of it without charge for parts or labor. This is your
exclusive remedy. This warranty does not cover damage resulting from accident, misuse, abuse, improper
installation or operation, lack of reasonable care, the
affixing of any attachment not provided by CORTELCO
with the telephone and loss of parts. The warranty is
voided in the event any unauthorized person alters or
repairs the telephone.
Telephone companies use different types of equipment
and offer various types of services to
customers. CORTELCO does not warrant that this
telephone is compatible with the type of equipment of any particular phone company or the
services provided by it.
CORTELCO DISCLAIMS ANY IMPLIED WARRANTY,
INCLUDING
THE
WARRANTY
OF
MERCHANTABILITY AND THE WARRANTY OF
FITNESS FOR A PARTICULAR PURPOSE, AS OF THE
DATE ONE YEAR FROM THE ORIGINAL
PURCHASE OF THE TELEPHONE. CORTELCO
ASSUMES NO RESPONSIBILITY FOR ANY SPECIAL,
INCIDENTALORCONSEQUENTIALDAMAGES.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL
RIGHTS, AND YOU MAY HAVE OTHER RIGHTS
WHICH VARY FROM STATE TO STATE. SOME STATES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
SPECIAL, INCIDENTAL OR CONSEQUENTIAL
DAMAGES OR LIMITATIONS ON HOW LONG A
IMPLIED WARRANTY LASTS, SO THE ABOVE
EXCLUSION AND LIMITATION MAY NOT APPLY TO
YOU.
If failure occurs and your telephone is in warranty,
service shall be provided by returning the telephone to
CORTELCO - Repair Center, 1703 Sawyer Road,
Corinth, Mississippi 38834, shipping prepaid. The
telephone will be repaired or replaced if examination by
us determines the telephone to be defective. Telephones
received damaged as a result of shipping will require you
to file a claim with the carrier.
* Model 2500 and 2554 Warranty is for a period of five
(5) years (Except -25M Model).
51-100-101
Issue 8