Zebra Eltron Card Printer User`s manual

Card
Printer
Solutions
P420 Plastic Card Printer
General information
Getting started
Welcome to your new
Operation
Printing a card
P420 User's Manual
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
User's Manual No. 980292-001
© 2003 ZIH Corp
Rev. B
Card
Printer
Solutions
P420 Plastic Card Printer
FOREWORD
General information
This manual contains installation and operation information for the Zebra P420 by
Zebra Technologies Corporation.
Getting started
RETURN MATERIALS AUTHORIZATION
Operation
Printing a card
Before returning any equipment to Zebra Technologies Corporation for
in-warranty or out-of-warranty repair, contact Repair Administration for a Return
Materials Authorization (RMA) number. Repack the equipment in the original packing
material and mark the RMA number clearly on the outside. Ship the equipment,
freight prepaid, to the address listed below:
For USA, and Latin America
Zebra Technologies Corporation
Card Imaging Division
1001 Flynn Road
Camarillo, CA. 93012-8706. USA
Phone: +1 (805) 579 1800
Fax: +1 (805) 579 1808
Toll Free in US: (800) 452-4056
Cleaning
Troubleshooting
Specifications
Appendix A
For Europe, Asia and Pacific:
Zebra Technologies France
Card Imaging Division
Zone Industrielle, Rue d’Amsterdam
44370 Varades, France
phone: +33 (0) 240 097 070
Fax: +33 (0) 240 834 745
Appendix B
Appendix C
COPYRIGHT NOTICE
This document contains information proprietary to Zebra Technologies Corporation.
This document and the information contained within is copyrighted by Zebra
Technologies Corporation and may not be duplicated in full or in part by any person
without written approval from Zebra. While every effort has been been made to keep
the information contained within current and accurate as of the date of publication,
no guarante is given or implied that the document is error-free or that it is accurate
with regard to any specification. Zebra reserves the right to make changes, for the
purpose of product improvement, at any time.
TRADEMARKS
P420 is a service mark and Zebra is a registered trademark of Zebra Technologies
Corporation. Windows and MS-DOS are registered trademarks of Microsoft Corp. All
other marks are trademarks or registered trademarks of their respective holders.
Card
Printer
Solutions
P420 Plastic Card Printer
PRODUCT WARRANTY STATEMENT
General information
Getting started
Operation
Printers
All Zebra Card Printers are warranted against defects in material or
workmanship for twelve (12) months from the purchase date.
Proof of purchase or shipment date is required to validate the warranty
period. The warranty becomes void if the equipment is modified,
improperly installed or used, damaged by accident or neglect, or if any
parts are improperly installed or replaced by the user.
Printing a card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
Note: Products returned must be packaged in the original or
comparable packing and shipping container. In the event equipment is
not so packaged, or if shipping damage is evident, it will not be
accepted for service under warranty. Surface transportation charges
for return to customers in the continental United States is paid by
Zebra. Otherwise, Zebra pays CPT (carriage paid to) nearest airport,
customer pays customers, duties, taxes, and freight from airport to
destination. If Zebra determines that the product returned for warranty
service or replacement is not defective as herein defined, the customer
will pay all handling and transportation costs.
Printheads
Since printhead wear is part of normal operation, the original printhead
is covered by a twelve (12) month warranty. Warranty period begins on
purchase date.
To qualify for this warranty, the printhead must be returned to the
factory or to an authorized service center. Customers are not required
to purchase Zebra supplies (media and/or ribbons) for warranty
qualification. However, if it is determined that the use of other
manufacturer supplies has caused any defect in the printhead for which
a warranty claim is made, the user is responsible for Zebra’s labor and
material charges required to repair the defect. The warranty becomes
void if the printhead is physically worn or damaged; also if it is
determined that failure to follow the preventive maintenance schedule
listed in the User’s Guide has causes defect in the thermal printhead for
which a warranty claim is made.
Spare Parts
All parts, maintenance kits, options kits, and accessories are warranted
to be free of defects in material and workmanship for 90 days (except
where otherwise denoted) from date of purchase. This warranty
become void if the item is modified, improperly installed or used, or
damaged by accident or neglect.
Card
Printer
Solutions
P420 Plastic Card Printer
DECLARATIONS OF CONFORMITY
General information
Getting started
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
European Council Directive
Compliance to Standards
89/336/EEC
modified by
92/31/EEC and
93/68/EEC
EMC Directive
EN 55022-B
RF Emissions
control
EMC Directive
EN 500082-1,1992
Immunity to
Electromagnetic
Disturbances
73/23/EEC modified
by 93/68/EEC
Low voltage
Directive
EN 60950
Product safety
Model: P420 conforms to the following specification:
FCC Part 15, Subpart A, Section 15.107(a) and Section 15.109(a) Class
B digital device
Supplemental Information:
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference , and
(2) this device must accept any interference received, including interference that may
cause undesired operation.
Appendix A
Appendix B
Appendix C
Note:
This equipment has been tested and found to comply with the limits for a class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmfull interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmfull interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmfull
interference in which case the user will be required to correct the interference at his
own expense.
INDUSTRY CANADA NOTICE
This device complies with Industry Canada ICS-003 class A requirements.
Cet équipement est conforme à l’ICS-003 class A de la Norme Industrielle
Canadienne.
Card
Printer
Solutions
P420 Plastic Card Printer
INTRODUCTION
General information
Thank you for choosing the Zebra P420 Plastic Card Printer.
Getting started
These printers produce cards ideal for personalized identification, access control,
visitor, membership, promotion and luggage card, badges and tags.
Operation
This manual guides you to an efficient start up and operation of your new Card
Printer.
Printing a card
Cleaning
Troubleshooting
Specifications
P420 PRINTER MODELS
The Zebra Product Number tells a story:
Here is a quick review of the Zebra Card Printer Series numbering and lettering
system to help you.
The P420 Plastic Card Printer employs Dye Sublimination and Resin Thermal Transfer
Technologies. Model numbers include identifiers that specify options are shown
using the following lettering conventions:
Appendix A
Appendix B
P420 - XXXXX-XXX
Appendix C
Smart card :
O = No
E = Yes
Magnetic encoder:
O = No
M = Yes
Magnetic encoder option:
O = No
1 = Stripe Down HICO
2 = Stripe Down LOCO
3 = Stripe Up HICO
4 = Stripe Up LOCO
Memory :
O = Standard
Interface :
P = Parallel (Centronics 36 broches)
U = USB + Centronic Parallel
Software :
O = Demo software
Languages :
D = Drivers & Documentation CD’s
Power cord:
O = None
I = 120 VAC - 220 VAC
U = UK
Card
Printer
Solutions
General information
P420 Plastic Card Printer
ICONS
Throughout this manual, different icons highlight
important information, as follows:
Getting started
Operation
Printing a card
Important general information.
Cleaning
Troubleshooting
Specifications
Mechanical hazard, such as one associated with
moving parts, capable of resulting in equipment
damage or personal injury.
Appendix A
Appendix B
Electrical hazard, such as an exposed voltage point,
capable of causing electrical shock and personal
injury.
Appendix C
An area where electrostatic discharge (ESD) can
cause component damage. Use a grounding wrist
band.
Elevated temperature hazard, capable of producing
a burn.
Keep Card Printer clean by minimizing cover open
time.
Card
Printer
Solutions
General information
Getting started
Operation
Printing a card
P420 Plastic Card Printer
1
2
GETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
1 • 1 Unpacking your card printer . . . . . . . . . . . . . . . . . . . . . . . . . .
1 • 2 Indicators and control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 • 3 Printer Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
3
4
OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5
2 • 1 Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 • 2 Loading ribbons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 • 3 Loading cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A - Card Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B- Card Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . .
C - Card Thickness Control Lever . . . . . . . . . . . . . . . . . . . . . . .
D - Card Output Hopper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 • 4 Reject Card Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 • 5 Feeding one card at a time . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 • 6 Printing a test card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 • 7 Printer menu information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5
6
8
8
9
10
10
11
13
14
15
PRINTING A SAMPLE CARD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18
A - Install Driver on windows 95/98 . . . . . . . . . . . . . . . . . . . . .
B- Install Driver on windows NT4.0 . . . . . . . . . . . . . . . . . . . . .
C - Set Printer Driver Options . . . . . . . . . . . . . . . . . . . . . . . . . .
D - Printing a Sample Card . . . . . . . . . . . . . . . . . . . . . . . . . . . .
19
20
20
21
CLEANING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
22
4 • 1 Cleaning system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4 • 2 Cleaning the print head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4 • 3 Card Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
23
24
25
TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
27
5 • 1 Interpreting LCD Display messages . . . . . . . . . . . . . . . . . . . .
5 • 2 Print Quality Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
27
30
TECHNICAL SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
33
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
Table of contents
3
4
5
6
Card
Printer
Solutions
P420 Plastic Card Printer
APPENDIX A - MAGNETIC CARD STRIPE ENCODER . . . . . . . . . . .
37
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A - Media Loading Orientation . . . . . . . . . . . . . . . . . . . . . . . . .
B- Magnetic Encoder Cleaning . . . . . . . . . . . . . . . . . . . . . . . .
37
38
38
APPENDIX B - SMART CARD CONTACT STATION . . . . . . . . . . . .
40
Operation
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A - Media Loading Orientation . . . . . . . . . . . . . . . . . . . . . . . . .
B- Magnetic Encoder Cleaning . . . . . . . . . . . . . . . . . . . . . . . .
40
41
41
Printing a card
APPENDIX C - ACCESSORIES AND SUPPLIES . . . . . . . . . . . . . . . .
42
General information
Getting started
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
Ribbons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
42
Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
43
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
44
Card
Printer
Solutions
P420 Plastic Card Printer
General information
Getting started
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
Appendix A
GETTING STARTED
1•1 Unpacking your card printer
Appendix B
Appendix C
Your P420 printer ships in a carton and protective anti-static bag. Keep all
packing material in case you need to move or re-ship the printer.
While unpacking, inspect the carton to ensure that no damage occurred
during shipping.
Please ensure that you have a clean and nearly dust free environment for
proper operation and storage of the printer.
Card
Printer
Solutions
General information
P420 Plastic Card Printer
In addition to user documentation, make sure the following items are included with
your P420 printer:
Getting started
Operation
Printing a card
Cleaning
CLEANING KIT
CARD OUTPUT HOPPER
Troubleshooting
Specifications
Appendix A
Appendix B
POWER CABLE
CLEANING CARTRIDGE
Appendix C
PRINTER DRIVER DISK (floppy or/and CD)
Centronic Parrallel
If any items are missing, please contact your dealer.
To reorder, please refer to Appendix C of this manual.
Card
Printer
Solutions
P420 Plastic Card Printer
1•2 Indicators and Control
General information
Your P720 printer has an LCD Display, two LED’s and two Panel Buttons.
Getting started
Operation
LCD Display
Printing a card
Cleaning
Clear Button “Select”
Troubleshooting
Menu Button “Next”
Specifications
Alert LED
Power LED
Appendix A
Appendix B
LCD
Display:
Appendix C
LEDs:
Panel
Buttons:
The 16 character LCD Display is used for:
• Showing the printer’s current status
• Providing operator and service messages (chapter 5)
The two LEDs are used for:
• Green: Power LED
• Amber: Alert LED (with Beeper)
This Alert LED is on when an error condition exists.
The Beeper will sound three alert "Beeps" and the LCD
Display will show the associated error message.
The Menu Button (left) is a push button used for:
• Bringing printer into Menu Mode when pressed with the
printer showing READY on the LCD Display.
• Using in Menu Mode to scroll through Menu Options.
The Clear Button (right) is a push button used for:
• Clearing an error status (when LCD Display shows an
error and Alert LED is on).
• Invoking automatic retry of the operation which gave the
error.
• Selecting a Menu Option when in Menu Mode.
Note: The buttons beep when pressed.
Card
Printer
Solutions
P420 Plastic Card Printer
1•3 Printer Installation
General information
Getting started
Operation
Printing a card
Cleaning
The following will guide you through the installation of your P420 printer.
CAUTION: Limit AC power supplied to the P420 Printer
to 110 - 230 V AC, 60 - 50 Hz for an associated 680 mA
- 310 mA. Limit excess current draw to 16 amps or
less, using an associated circuit breaker or other such
device. Never operate the printer in a location where
operator, computer, or printer can get wet. Personal
injury could result. The printer must be connected to
an earthed electrical power supply and properly
protected against electrical surges and grounding
faults.
Troubleshooting
Specifications
Appendix A
Appendix B
1.· Place the printer in a location that allows easy
access to all sides. The printer should never be
operated while resting on its side or upside down.
Appendix C
2.· Place the printer's power swith in the OFF (0)
position.
3.·Insert the power cable to the printer power socket
and attach to grounded electrical socket of the proper
voltage and type.
4.·Attach interface cable to printer and computer and
then secure.
5.·Switch power on.
CAUTION: Intermittent or unpredictable operation may
occur from unsecured connectors. If damaged, the
power cable must be replaced by an exact equivalent.
Use only Parallel Cable under 3 Meters in length.
Card
Printer
Solutions
P420 Plastic Card Printer
General information
Getting started
OPERATION
Operation
Printing a card
Cleaning
Troubleshooting
2•1 Printer Features
The following shows the features found on your P420 Printer:
Specifications
1
9
Appendix A
8
Appendix B
2
7
3
Appendix C
5
A
6
4
B
STANDARD FEATURES
OPTIONAL FEATURES
1.
2.
3.
4.
5.
6.
7.
8.
9.
A. Magnetic Encoding Station
B. Smart Card Contact Station
Print Head
Print Head Unlock Lever
Manual Holder
Card Output Hopper
Card Cleaning Cartridge
Rejected Card Box
LCD Display & 2 Panel Buttons
Card Feeder + cover
Card Thickness Control Lever
PLEASE NOTE: Any blue items inside the printer can be operated by the user.
Card
Printer
Solutions
P420 Plastic Card Printer
2•2 Loading Ribbons
General information
Getting started
The P420 Printer requires approved ribbons (see Appendix C). The Resin Thermal
Transfer and Dye Sublimation ribbons and Lamination are specifically designed for
your P420 Printer.
Operation
Printing a card
Cleaning
DO NOT TOUCH the print head or the electronic
components on the print head carriage. Discharges of
electrostatic energy that accumulates on the surface of
the human body or other surfaces can damage the
print head and other electronic components used in
the device.
Troubleshooting
Specifications
Appendix A
1.· Remove ribbon from packaging.
Appendix B
Appendix C
2.· With printer power ON and READY status,
open cover and press down on the Print Head
Unlock Lever to open the print head carriage. The
print head carriage will pop open.
Continued on next page .......
Card
Printer
Solutions
P420 Plastic Card Printer
General information
SUPPLY SPINDLE
Getting started
Operation
3. Load ribbon onto the supply spindle (under print
head carriage) and empty core (with tape attached)
onto the take-up spindle. Make sure the ribbon comes
off of the top of the supply spindle and feeds to the
top of the take-up spindle.
Printing a card
Cleaning
Troubleshooting
TAKE-UP SPINDLE
Specifications
Appendix A
`CLICK'
4. Push down on the Print Head Lock Lever until an
audible 'click' signals the locked-down position.
Appendix B
Appendix C
5. Close Cover.
The card flipper will not operate and an error will be
indicated if you try to flip a card when the cover is
open.
Card
Printer
Solutions
P420 Plastic Card Printer
2•3 Loading Cards
General information
To help you load, print, and collect cards, the P420 has the following items:
Getting started
A - CARD FEEDER
This items is used for loading cards.
Operation
Printing a card
Cleaning
Troubleshooting
1.· Open Card Feeder Cover by putting your
fingers on both sides and rotating the cover in a
clockwise direction to the open position.
Specifications
Appendix A
Appendix B
Appendix C
2.· Install cards into Feeder* as shown.
3.·Close Card Feeder Cover.
DO NOT bend cards or touch print surfaces as this can
reduce print quality. The surface of the cards must
remain clean and dust free. Always store cards in an
enclosed container. Ideally, use cards as soon as
possible. If cards stick together, carefully shuffle them.
* See Chapter 6, Technical Specifications, for card requirements and capacities.
Card
Printer
Solutions
P420 Plastic Card Printer
General information
Getting started
B - INSTALL CARD CLEANING CARTRIDGE
This item is used to clean the cards entering the printer.
Operation
Printing a card
Cleaning
1.· Remove Card Cleaning Cartridge from
packaging.
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
2.· Open Printer cover and remove the yellow
reminder tape from the location for the Cleaning
Cartridge.
3.· Make sure the arrow on top of the assembly is
facing toward the rear of the printer.
Hook assembly into slot on printer and rotate
down.
Ensure the assembly locks in place.
Card
Printer
Solutions
P420 Plastic Card Printer
C - CARD THICKNESS CONTROL LEVER
General information
This item is operated by the user to prevent more than one card feeding into the
printer at the same time and causing a jam.
Getting started
Operation
Printing a card
Open Cover, and adjust lever to correct position.
Repeat for different card thickness.
(Factory setting is for 30mil (0.762mm) card
thickness). See diagram below:
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Card Thickness:
A - 60mil (1.524mm) to 50mil (1.27mm)
B - 40mil (1.016mm)
C - 30mil (0.762mm)
D - 20mil (0.508mm)
E* - Less than 20 mil (0.508mm)
* Start at lowest position and move lever
up to match card thickness.
Appendix C
For other card thickness, start lever at
lowest position and move up until cards
feed.
D - CARD OUTPUT HOPPER
This item is used for collecting printed cards.
Install Card Output Hopper onto printer by
hooking over bottom edge of card exit aperture.
Card
Printer
Solutions
P420 Plastic Card Printer
2•4 Rejected Card Box
General information
Getting started
The P420 Printer is equipped with a Rejected card Box. When an encoding can not be
completed, the card is ejected into the Rejected Card Box. The P420 Printer counts the
number of cards which go into the Reject Card Box. After 20 cards the printer stops,
the Amber LED Flashes and a LCD Message is displayed indicating the need to empty
the reject box.
Operation
Printing a card
Cleaning
Troubleshooting
REJECT BOX
FULL
WHEN TO MAINTAIN
When the LCD screen reports message
Specifications
Appendix A
Appendix B
HOW TO MAINTAIN
1.·Press the top of the Rejected Card Box Door as
Appendix C
shown. Allow the door to swing down and open.
2.·Remove all cards from the Rejected Card Box.
Card
Printer
Solutions
General information
Getting started
P420 Plastic Card Printer
3.·Swing the Rejected Card Box Door and press the
top. An audible “click” signals the locked position.
Operation
Printing a card
Cleaning
Troubleshooting
4.·Press the Clear Button on the front panel to reSpecifications
Appendix A
Appendix B
Appendix C
start the current printer job and to clear the rejected
cards counter.
Card
Printer
Solutions
P420 Plastic Card Printer
2•5 Feeding one card at a time
General information
Getting started
A Manual Feed Slot is avalable on the side of the Card Feeder cover for feeding
single cards. Cleaning Cards are fed manually through this slot.
The Feeder must be empty for manual card feeding to work properly.
Operation
Printing a card
Cleaning
For one-at-a-time printing, feed cards through slot
on side of Feeder.
Troubleshooting
Do not feed more than one card at a time.
Specifications
Appendix A
Appendix B
Appendix C
Card
Printer
Solutions
P420 Plastic Card Printer
2•6 Printing a Test Card
General information
With ribbon and cards loaded, your P420 printer is ready to print. To check the
operation of the printer you should print a test card.
Getting started
Operation
1. When the printer displays READY, press
the “Next” button (left) on your Control Panel
to “SELF TEST CARD MENU” , then the
“Select”button (right).
Printing a card
Cleaning
Troubleshooting
2. Press “Next” to the SELF TEST CARD Print
parameters, and then “Select”.
Specifications
Appendix A
Appendix B
3. A test card will print after a few seconds.
LCD display will show printing status.
Test Card is printed on both sides of the card.
Appendix C
This is an example of the test card.
Front Side
Back Side
Card
Printer
Solutions
P420 Plastic Card Printer
2•7 Printer Menu Information
General information
Getting started
Operation
The printer is equipped with a LCD Display and two key buttons which gives access
to printer menus.
Press the Menu button to enter the Menu Mode
Menu Button
[NEXT]
Clear Button
[SELECT]
Printing a card
Cleaning
The top line display shows menu information. The second line of display clarifies the function
of the two [NEXT] and [SELECT] key buttons relative to the current menu item.
Troubleshooting
The printer will return to READY Mode if either of the two key Buttons is not pressed
within ten seconds of entering Menu mode.
Specifications
See next page:
Appendix A
P420 LCD Menu Tree
Appendix B
*If the printer is equiped with a Magnetic Stripe Encoder
Appendix C
Card
Printer
Solutions
P420 Plastic Card Printer
READY
General information
N: NEXT
S: SELECT
N
N
Getting started
PRINTER INFO
S
Printer Model number
N
Printer Firmware Version
Operation
Number of Impressions
Printing a card
Reject Box status
To show the number of cards remaining
in the reject box
Cleaning
Troubleshooting
Specifications
Appendix A
S
CLEANING
MENU
S
GO TO MAIN MENU
N
CLEAN PRINT HEAD
To clean the Thermal Print Head and card
transport system
N
N
S
To run
cleaning
Appendix B
Appendix C
S
SELF TEST
MENU
S
CLEAN MAG. HEAD*
To clean the magnetic Encoder Head
S
GO TO MAIN MENU
N
N
TEST PATTERN
To print a printer test card
PRINT PARAMETERS
To print a test card showing the operating
parameter settings of the printers
MAG PARAMETERS*
To print a test card showing the operating
parameter settings of magnetic encoder.
S
GO TO MAIN MENU
S
S
To run
printing
S
N
PRINTER
DEFAULT
…/…
Card
Printer
Solutions
General information
Getting started
P420 Plastic Card Printer
PRINTER
DEFAULT
(Condt.)
S
N
Ribbon Type
To show the type of ribbon installed.
It may not match the ribbon physically
installed until the installed ribbon has been
selected through the driver.
Operation
Printing a card
Offset X: aa-Y:bb
To show the X print
location offset value in pixels (aa)
To show the Y print
location offset value in pixels (bb)
Cleaning
Troubleshooting
Specifications
Mag. Option: cccc
To show the setting of the magnetic
encoder as (cccc), which can be:
-HICO (high coercivity)
-LOCO (low coercivity)
-NONE (no encoder present)
Appendix A
Appendix B
Appendix C
Color Parameters
To show the intensity values of yellow (Y),
Magenta (M) and Cyan (C) panels and
contrast value of black Resin (K) panel.
S
GO TO MAIN MENU
N
Card
Printer
Solutions
P420 Plastic Card Printer
General information
nting
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
Appendix A
PRINTING A SAMPLE CARD
Appendix B
Appendix C
Printing with the P420 Printer requires the Windows Printer Driver, your card
design/issuing Windows software or printer command level programming through
the printer interface.
The P420 Card Printer can be used with any Windows 95/98/ME/XP/Win 2000,
Windows NT 4.0 software application program, using the drivers provided on CD
with the printer.
This section contains information on the printing of a dual-sided card in color (using
the 6-Panel color ribbon YMCKOK) and the Windows Printer Driver.
BEFORE installing updated printer driver versions,
always delete the existing printer driver version from
your computer.
Card
Printer
Solutions
General information
P420 Plastic Card Printer
3 • 1.To install the P420 Printer Driver automatically on all
Operating systems, use the install wizard.
The wizard will:
nting
- Automatically launch when the driver CD is inserted.
Operation
Printing a card
Cleaning
Troubleshooting
- Check to see which operating system you are using
- Delete previous versions of the driver and clean up any necessary Reistry entries.
- You must select “Remove” from he install options to remove any previous driver
versions.
- Shut down of PC if necessary.
- Install the new driver files and Registry entries to their correct locations.
Specifications
Appendix A
- Shutdown of PC is not required, but it is advised.
The install Wizard will walk you through the appropriate steps.
Appendix B
Appendix C
Do not power the printer with USB attached.
The driver will prompt you for USB installation.
Card
Printer
Solutions
P420 Plastic Card Printer
3 • 2 Set Printer Driver Options:
General information
To open the P420 Printer screen, right mouse click on your driver icon and select
Properties.
Getting started
Change the options as follows:
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
1• On the Device Settings tab the magnetic encoder feature is automatically
enabled. If you need to change ettings for a Magnetic Encoder, select Encoder
settings button.
2• On the General tab select card orientation:
Landscape or portrait - Select “Landscape”.
(in NT, this is located under Document Defaults when you right mouse click from
your driver icon. In Windows 2000 and XP, it is located under Print preferences.)
3• In the Ribbon section, the ribbon type is automatically detected and enabled for
you.
3a• You can click on “ribbon Info” and see how many panels are left.
4• In the same tab, go to Black Panel area and select Text Only. This option allows the
text printing using the Black Resin Panel from the Color Ribbon.
5• Close the Zebra P420 Printer screen.
Now that you have loaded media and set up the printer driver, the P420 Printer is
ready to print.
Card
Printer
Solutions
P420 Plastic Card Printer
3•3. Printing a sample card:
General information
Follow the steps to print your first card
- Go to the Microsoft Word Software.
Getting started
Operation
Printing a card
Cleaning
Troubleshooting
- If the printer was not selected as the default printer, go to the File menu and Select
Printer and choose Zebra P420 Card Printer in the printer names list. Then Close the
print dialog box.
- Come back to File menu and choose Page Setup.
- Select Paper Size tab and in Paper Size choose Card. Then select the orientation:
"landscape".
- Go to Margins tab, put the Top, Bottom, Left and Right margins with O values.
- Press OK to close Page Setup window.
Specifications
Appendix A
Appendix B
- The card appears on the screen.
- Design a card with 2 sides as follow:
Front Side
Appendix C
Back Side
- Once you are ready to print, go to File and point Print
- The printer will feed in a card and start printing ( the data download time will vary
depending on the complexity of the card design and the processing speed of your
computer).
- Once the printing job is achieved the card is ejected from the printer.
Card
Printer
Solutions
P420 Plastic Card Printer
General information
Getting started
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
Appendix A
CLEANING
Appendix B
Appendix C
PROTECT YOUR FACTORY WARRANTY!
The recommended maintenance procedures must be
performed to maintain your factory warranty.
Other than the recommended cleaning procedures
described in this manual, allow only Zebra authorized
technicians to service the P420 Printer.
NEVER loosen, tighten, adjust, or bend, etc. a part or
cable inside the printer.
NEVER use a high pressure air compressor to remove
particles in the printer.
Card
Printer
Solutions
P420 Plastic Card Printer
General information
4•1 Cleaning System
Getting started
Your P420 Printer includes a simple cleaning system using the Pre-Saturated
Cleaning Cards provided. The regular use of these cards will clean and maintain
important parts of your printer: including the Print Head, and Transport Rollers.
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
CLEAN
PRINTER
WHEN TO CLEAN
When LCD screen reports message.
HOW TO CLEAN
1. Leave power on.
Open Cover and release Print Head Bracket to remove
ribbon.
Close Print Head bracket.
Close Cover. Remove cards from Card Feeder.
2. Insert one Pre-Saturated Cleaning Card (provided)
through slot on the side of the Card Cartridge.
Appendix C
3. Press the right Panel Button for a few seconds. The
card will feed into printer and carry out the cleaning
process. Repeat the process with a new Cleaning Card
if necessary.
Note: For a printer cleaning prior to the WHEN TO CLEAN signal, press the Left
Panel Button until the LCD screen shows "CLEANING MENU". Press the right Panel
Button to select and one more time again to run the cleaning process (Repeat first
steps 1 & 2 above).
Although the CLEAN PRINTER message is
displayed until the cleaning process has been
performed, the printer will continue to operate.
Card
Printer
Solutions
General information
Getting started
P420 Plastic Card Printer
4•2 Cleaning the Print Head
A cleaning using the Cleaning System with cards usually suffices. However, a
separate Print Head cleaning using swabs can remove more stubborn deposits when
print anomalies persist. To avoid deposits, only use foam-tipped swabs.
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
1.·Raise Print Head and remove the Ribbon.
Appendix A
Appendix B
Appendix C
2. · Clean Print Head by moving alcoholmoistened swab tip side-to-side across Print
Head elements. Only use moderate force. (To
reorder swabs see Appendix C).
Never use a sharp object to scrape deposits from the
print head. Permanent damage will result.
Card
Printer
Solutions
General information
Getting started
Operation
Printing a card
Cleaning
P420 Plastic Card Printer
4•3 Card Cleaning Cartridge
Your P420 Printer also has a Card Cleaning Cartridge. This item cleans the cards
entering the printer. To ensure print quality, the cleaning roller requires periodic
replacements.
CLEAN
PRINTER
WHEN TO MAINTAIN
When LCD screen reports message.
Run a printer cleaning first .
(see 4.1 Cleaning System for more instructions.)
Troubleshooting
Specifications
HOW TO MAINTAIN
1.·Open Cover and locate Cleaning Cartridge.
Appendix A
Appendix B
Appendix C
2.·Gently remove Cleaning Cartridge by rotating
up and away from printer.
Continued on next page...
Card
Printer
Solutions
P420 Plastic Card Printer
General information
Getting started
3. ·Remove Cleaning Roller from Cartridge and
discard.
Operation
Printing a card
Cleaning
Troubleshooting
4. ·Install new Cleaning Roller into Cartridge*. To
avoid contamination, always hold the Cleaning
Roller assembly by the ends.
Specifications
Appendix A
Appendix B
Appendix C
5. ·Carefully peel off wrapper from new Cleaning
Roller while in Cartridge.
SLOT
6.· Replace Cartridge into printer. Make sure the
arrow on top of the assembly is facing toward the
rear of the printer. Hook assembly into slot on
printer and rotate down. Ensure the assembly locks
in place.
DO NOT touch the roller surface that contacts the
cards.
7.·Close Cover.
* See Appendix C for replacement Cleaning Rollers.
Although the CLEAN PRINTER message is
displayed until maintenance has been
performed, the printer will continue to operate.
Card
Printer
Solutions
P420 Plastic Card Printer
General information
Getting started
Operation
TROUBLESHOOTING
Printing a card
Cleaning
Troubleshooting
Specifications
Appendix A
This section offers solutions to potential problems you may experience with your
P420 printer. The table below lists the screen messages that will be displayed on the
printer's LCD, both during normal operation and to alert operator of any error
conditions. There is also some additional information dealing with quality issues
concerning printing onto cards.
5•1 Interpreting LCD Display messages
Appendix B
SCREEN MESSAGE
Appendix C
INITIALIZING
READY
MEANING
The printer is performing
an internal test before use
ACTION
Wait for the ready message
Ready for use
WAIT TEMPERATURE
Print Head cool down
mode
Wait for READY message
SELF TEST
Self test card printing
Wait for test card
The card data is being
Wait for card printing to start
DOWNLOADING DATA transmitted
PRINTING YELLOW
PRINTING MAGENTA
PRINTING CYAN
The yellow panel is being
printed
The magenta panel is
printing
The cyan panel is printing
Card
Printer
Solutions
General information
P420 Plastic Card Printer
SCREEN MESSAGE
MEANING
ENCODING ERROR
Data cannot be written or
read from the card’s
magnetic stripe
Check that the cards are
loaded with the magnetic
stripe in the correct
orientation. Check whether
high or low coercivity
cards have been specified.
Check that the data
conforms
to
ISO
specifications.See
Appendix A of this manual
for further information.
READING ERROR
Data cannot be read from
the card’s magnetic stripe
Check that the cards are
loaded with the magnetic
stripe in the correct
orientation. Check whether
high or low coercivity
cards have been specified.
Check that the data
conforms
to
ISO
specifications.See
Appendix A of this manual
for further information.
REJECT BOX FULL
The reject box is full
Empty the reject card box
and press the right panel
button
MAGNETIC ERROR
The printer cannot detect a
magnetic stripe on the card
Check the card orientation
Getting started
Operation
Printing a card
Cleaning
Troubleshooting
ACTION
Specifications
Appendix A
Appendix B
Appendix C
FLASH ERROR
NO ACCESS
Contact your dealer for
technical support
Card
Printer
Solutions
General information
Getting started
P420 Plastic Card Printer
Ribbon Errors: Check that the print ribbon has not 'run out'. Lock and then unlock the
print head assembly; this resynchronises the ribbon automatically. When using a
color ribbon, it should advance automatically so that the leading edge of the Yellow
panel is beneath the print head. Ensure that the correct ribbon type has been
specified in the Windows driver.
Operation
Card Feed & Mechanical Errors: Ensure that the card thickness adjustment has been
set-up correctly to allow one card to feed.
Printing a card
Cleaning
Magnetic Encoding Errors: Check that the cards are inserted correctly in the printer.
Ensure that the cards are low or high coercivity as required, and are set-up correctly
in the printer driver.
Troubleshooting
Cleaning Alert: The printer has counted the number of cards printed and has
automatically flagged that a cleaning routine needs to be carried out. (See Chapter 4).
Specifications
Appendix A
Appendix B
Appendix C
Card
Printer
Solutions
P420 Plastic Card Printer
5•2 Print Quality Issues
General information
Getting started
Operation
Printing a card
Cleaning
This section will help you resolve print quality problems. The print quality is
dependent on several factors. The two most important factors that will increase your
print quality are cleanliness and card stock. To diagnose and fix print quality
problems,follow the troubleshooting procedure below:
• Small spots appear on the printed card with a non-printed area or a different color.
Possible Cause
A • Contamination on the card surface.
B • Dust inside the printer and/or dirty Cleaning
Roller.
Troubleshooting
Specifications
Appendix A
> > Solution
A 1 • Check that cards are stored in a dust free environment
A 2 • Use a different supply of cards.
B 1 • Perform a Cleaning of the printer (see Cleaning section).
B 2 • Replace Cleaning Roller (see Cleaning section)
Appendix B
Appendix C
• There are non-printing horizontal lines (white) on the card surfaces.
Possible Cause
A • Ribbon is not correctly positioned.
B • Print Head may be dirty.
C • Print Head elements may have been damaged
(e.g. scratched or burnt).
> > Solution
A 1 • Open cover and press down the Print Head Unlock Lever to open the
Print Head carriage. The Print Head will move up.
A 2 • Check that the ribbon is properly rolled onto the ribbon cores and there
are no wrinkles in the ribbon.
A 3 • Push down on the Print Head Lock Lever until an audible “click” signals
the locked-down position.
A 4 • Ribbon will automatically synchronize.
A 5 • Print again.
B 1 • Perform a Cleaning of the Print Head (see 4 • 2 Cleaning the Print Head).
C 1 • Call service for Print Head replacement information.
Card
Printer
Solutions
P420 Plastic Card Printer
• Printing shows very pale or inconsistent results.
General information
Possible Cause
A • Ribbon may have been stored improperly or is
damaged.
B • Cards may not meet specifications.
C • Contrast and/or Intensity may be set to values
which are too high.
D • Dust or embedded contamination on elements of
the Print Head.
Getting started
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
>>
A1
B1
C1
D1
Solution
• Change ribbon and print again.
• Use a different supply of cards.
• Adjust Contrast and/or Intensity values in software.
• Perform a Cleaning of the Print Head (see 4 • 2 Cleaning the Print Head
• Printing shows blurry printed image.
Possible Cause
A • Ribbon may not be correctly positioned.
B • Ribbon may not synchronized on the correct color
panel position.
C • Cards may not meet specifications.
D • Dust inside the printer and/or dirty Cleaning
Roller.
> > Solution
A 1 • Open cover and press down the Print Head Unlock Lever to open the
Print Head carriage. The Print Head will move up.
A 2 • Check ribbon is properly rolled onto the ribbon cores.
A 3 • Push down on the Print Head Lock Lever until an audible “click” signals
the locked-down position.
A 4 • Ribbon will automatically synchronize.
A 5 • Print again.
B 1 • Open cover and press down the Print Head Unlock Lever to open the
Print Head carriage. The Print Head will move up.
B 2 • Push down on the Print Head Lock Lever until an audible “click” signals
the locked-down position.
B 3 • Ribbon will automatically synchronize.
B 4 •Print again.
C 1 • Use a different supply of cards.
D 1 • Perform a cleaning of the Print Head (See 4 • 2 Cleaning the Print Head).
D 2 • Replace Cleaning Roller (See 4 • 3 Cleaning Cartridge).
Card
Printer
Solutions
P420 Plastic Card Printer
• No printing on the card.
General information
Getting started
Possible Cause
A • Ribbon may not be installed in the printer.
B • Cards may not meet specifications.
C • Cable on Print Head may be disconnected.
D • Print Head elements may be scratched or burnt.
Operation
Printing a card
> > Solution
A 1 • Check for ribbon in the printer.
Cleaning
B 1 • Use a different supply of cards.
C 1 • Power off the printer and check the Print Head cable connections.
Troubleshooting
D 1 • Call Service for Print Head replacement information.
Specifications
Appendix A
Appendix B
Appendix C
For optimum print quality, always keep cover of the
printer closed except during ribbon loading and card
thickness control procedures.
The card flipper will not operate and an error will be
indicated if you try to flip a card with the cover open.
Card
Printer
Solutions
P420 Plastic Card Printer
General information
Getting started
TECHNICAL
Operation
Printing a card
SPECIFICATI0NS
Cleaning
Troubleshooting
General
• High speed printing, over 102 cards/hour edge to
edge in full color (YMCKOK) throughput
• Small footprint
• Windows Drivers for 98 and NT 4.0, Win 2000,XP,ME
• One year printer warranty
• One year print head warranty
Color Printing
• Color dye sublimation or monochrome thermal
transfer printing
• 35 seconds per card 2 sides (YMCKOK) throughput
• 300 dpi (11.8 dots/mm) print resolution
• Edge to edge printing standar
Specifications
Appendix A
Appendix B
Appendix C
Bar Codes
Fonts
•
•
•
•
•
•
Code 39
Code 128 B & C with & without check digit
2 of 5 & 2 of 5 industrial
UPCA
EAN8 &EAN13
PDF 417 2D bar code and other symbologies available
via WindCard Classic utility tool (option)
• True Type fonts available via Windows Driver
*Use only Zebra-approved card and ribbon media. Using
non-approved card or ribbon media can void your
warranty.
Refer to the accessories section for more information
about Card and Ribbon Media available from Zebra
Technologies corp.
Card
Printer
Solutions
P420 Plastic Card Printer
CARD DIMENSIONS
General information
Getting started
ISO STANDARD DIMENSIONS FOR PLAIN CARD
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
ISO STANDARD DIMENSIONS FOR MAGNETIC STRIPE CARD
Appendix A
Appendix B
Appendix C
CHIP POSITION FOR SMART CARD
0.221 in (5.62mm) max.gap
0.01 in
(2.54 mm)
Min.gap
0.210 in 0.631 in
(3.54mm) (7.54mm)
0.218 in
(5.54mm) Max.
0.623 in
(15.82mm) Min.
0.395 in (8.25mm)
0.790 in 21.87mm
0.782 in (19.87mm) Min.
0.403 in (10.25mm) Max.
Card
Printer
Solutions
P420 Plastic Card Printer
Cards*
• Types PVC, Composite
• Card width/length: ISO CR-80 - ISO 7810, 2.125”
(54mm) by 3.375” (86mm)
• Option: Magnetic Stripe - ISO 7811
• Option: Smart Card - ISO 7816-2
• Card thickness: 0.25mm to 1.524m
• Card Feeder capacity: up to 300 cards (10mil), up to
100 cards (30mil)
• Card Output Hopper capacity: 300 cards (10mil), up to
100 cards (30mil)
Ribbons*
• Monochrome: 1500 cards/roll
• Monochrome colors: back, red, blue, green, yellow,
silver, gold, white.
• K-resin + O: 800 cards/roll
• K-dye + O: 800 cards/roll
• YMCKO: 330 cards/roll
• YMCKOK: 170 cards/roll
General information
Getting started
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
Overlay Varnish
Appendix A
Appendix B
Appendix C
Interfaces
Mechanical
Electrical
• Thermal transfer
• 4 microns thick
• Clear and holographic options:
- Clear
- Genuine/Secure Hologram
- Custom Hologram
• Centronics Parallel Standard
• RS-232C Serial (Optional)
• USB port (Optional)
•
•
•
•
Width: 20.9” (523mm†)
Depth: 10.17” (254.3mm†)
Height: 10.76” (269mm†)
Weight: 27.5 Ibs (12.5 kg)
• 110 ~ 230 Volts AC, 60 ~ 50 Hz
• FCC Class A, CE, UL, and CUL approved
Card
Printer
Solutions
P420 Plastic Card Printer
Environmental
General information
Getting started
Operation
Printing a card
Cleaning
• Operating Temperature: 60 to 86°F (15 to 30°C)
• Operating Humidity: 20 to 65% non condensing
• Storage Temperature: -23 to 158°F (-5 to 70°C)
• Storage Humidity: 20 to 70% non condensing
• Ventilation: Free air
* Thermal transfer (Resin) ribbons offer more durability
than dye sublimation, with greater resistance to
scratches and UV-induced fading.
Dye sublimation printing requires dye sublimation
ribbons,with either black or cyan, magenta, and
yellow (plus black resin) panels.
† Measured without card output hopper.
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
Card
Printer
Solutions
P420 Plastic Card Printer
General information
APPENDIX A
Getting started
Operation
Printing a card
Magnetic Card Stripe Encoder
Cleaning
Troubleshooting
This section contains information on the additional operations of the P420 Printers
with Magnetic Card Stripe Encoder.
(See Chapter 2 for location.)
Specifications
Appendix A
Appendix B
Appendix C
INTRODUCTION
Operation and maintenance requirements for the P420 Printer with the optional
magnetic card stripe encoder.
(See Chapter 2 for location.)
The magnetic encoder can be set for either high or low coercivity.
Card
Printer
Solutions
P420 Plastic Card Printer
A . ·MEDIA LOADING ORIENTATION
General information
The magnetic encoder is a factory installed item with
the read/write head positioned below the card path,
available with HICO encoding (P420 CM1 or P420
CEM1) or LOCO encoding (P420 CM2 or P420 CEM2).
Getting started
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
STRIPE
DOWN
When loading cards into the Card Cartridge, please
ensure that the magnetic stripe is facing down and
closest to the rear.
Also available are Printer models with the Magnetic
Read/Write head positioned above the card path, with
HICO encoding (P420 CM3 or P420 CEM3) or LOCO
encoding (P420 CM4 or P420 CEM4)
Appendix A
Appendix B
Appendix C
STRIPE
UP
NOTE:
M1 = Stripe Down HICO
M2 = Stripe Down LOCO
When loading cards, please ensure that there is a
magnetic stripe.
M3 = Stripe up HICO
M4 = Stripe up LOCO
Approved HICO & LOCO PVC cards are available. (See Appendix C).
ONLY USE cards that comply with ISO 7810 & 7811
standards for magnetic stripe cards. The magnetic
stripe must be flush to the surface of the card to work
properly. Never use taped-on magnetic stripes.
Card
Printer
Solutions
P420 Plastic Card Printer
B.·MAGNETIC ENCODER CLEANING
General information
Getting started
Operation
There exists two different processes to clean the Magnetic Stripe Encoder.
The first process consists of a standard cleaning of the printer. This cleans the most
important parts of the printer; including the Print head, Transport Roller and
Magnetic Stripe Encoder (refer to chapter 4 "Cleaning" for more instructions).
The second process consists of a cleaning of the Magnetic Encoder using the Menu
Button from the LCD Display.
To access the Magnetic Encoder Cleaning Menu proceed as below:
Printing a card
1.·Leave power on.
Cleaning
2.·Remove cards from the Card Feeder
Troubleshooting
3. ·Insert one Pre-Saturated Cleaning Card
(provided) through slot on the side of the Card
Cartridge.
Specifications
4. ·Press the Menu button until the LCD screen
shows CLEANING MENU.
Appendix A
5.·Press the Select button to select.
Appendix B
6. ·Press the Menu button again until the LCD
screen shows CLEAN MAG HEAD.
7.·Run this operation by pressing the Select button.
Appendix C
ISO STANDARD ENCODING
Track #
Field Separator
Track density
1
^
210 BPI*
Valid Characters
# of characters
Alphanumeric
79‡
(ASCII 20~95†)
2
=
75 BPI*
3
=
210 BPI*
Numeric
(ASCII 48~62)
40‡
Numeric
(ASCII 48~62)
107‡
* Bit per inch
† Except the ‘?’ character
‡ Including Start, Stop and LCR characters. Also note that these 3 characters are
automatically managed by the magnetic encoder according to the ISO Standard
Norms.
NOTE: Refer to the Card Printer Programmer’s Manual for complete programming
information.
Card
Printer
Solutions
P420 Plastic Card Printer
General information
APPENDIX B
Getting started
Operation
Printing a card
Cleaning
Smart Card Contact Station
This section contains information on the additional operations of the P420 Printers
with Smart Card Contact Stations. (See Chapter 2 for location.)
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
INTRODUCTION
Smart Cards can have a built-in microcomputer and a battery. Card Memory can
store fingerprints, voice recognition patterns, medical records and other such data.
The P420 printer may be equipped with an optional contact station for programming
Smart Cards (ISO 7816). This printer model responds to commands that position the
cards at the contact station, where the printer connects to the contacts on the Smart
Cards. All other printer operations remain the same as the standard P420 model.
Card
Printer
Solutions
P420 Plastic Card Printer
A . ·MEDIA LOADING ORIENTATION
General information
Getting started
Position the cards with the Smart Card Chip at the top
of the card and towards the printer.
Operation
Printing a card
Cleaning
B.·SMART CARD CONTACT STATION INTERFACE
Troubleshooting
When a command to the parallel printer interface
sends a card to the Smart Card Contact Station, the
printer connects the Smart Card Contact Station to
the female DB-9 connector on the rear of the
printer.
Specifications
Appendix A
An attached external Smart Card Programmer can
be used to program Smart card chips.
Appendix B
Appendix C
DB - 9
PINS
SMART CARD
CONTACT POINTS
DB - 9
PINS
SMART CARD
CONTACT POINTS
1
CI (VCC)
6
C6 (Vpp)
2
C2 (Reset)
7
C7 (I/O)
3
C3 (Clock)
8
C8 (RFU)
4
C4 (RFU)
9
(GND when chip is at station)
5
C5 (GND)
Refer to the Card Printer Programmer’s Manual for complete programming information.
DO NOT position printing over the Smart Card Chip.
Card
Printer
Solutions
P420 Plastic Card Printer
APPENDIX C
General information
Getting started
Operation
Printing a card
Accessories & supplies
Please contact your Zebra-authorized dealer to place an order for accessories and
suplies.
RIBBONS
The following ribbons may be used in the P420 Printer:
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Monochrome Resin Ribbons (Sold by the Roll)
Part Number
Description
800015-101
800015-102
800015-103
800015-104
800015-106
800015-107
800015-109
800015-185
Black
Red
Green
Blue
Gold
Silver
White
Scratch-off Grey
1000 images
1000 images
1000 images
1000 images
1000 images
1000 images
1000 images
1000 images
800015-301
Black
1500 images
Appendix C
Color Ribbons (Sold by the Roll)
Part Number
Description
800015-448
800015-440
800015-450
800015-460
6-Panel Color Ribbon (YMCKOK)
5-Panel Color Ribbon (YMCKO)
2-Panel Black Ribbon (K Dye + O)
2-Panel Resin Ribbon (K Resin + O)
170 images
200 images
500 images
600 images
800015-540
800015-640
5-Panel Color Ribbon (YMCKO)
5-Panel Color Ribbon (YMCKO)
250 images
Value Pack: 20 rolls/pack
Note: Y = Yellow, M = Magenta, C = Cyan, K = black, O = Overlay
Card
Printer
Solutions
P420 Plastic Card Printer
CARDS
General information
The following plain white plastic cards are available for use in the P420 printers:
Getting started
Operation
Printing a card
Cleaning
Blank White Cards (Sold by the box)
Part Number
104523-114
104523-010
104523-111
104523-112
104523-113
Premier Grade PVC
Card, 10 mil † ‡
Card, 10 mil ‡ adhesive back
Card, 30 mil †
Card, 30 mil -low coercivity Mag. Stripe
Card, 30 mil -High coercivity Mag. Stripe
104524-101
104524-102
104524-103
Premier Plus Grade (PVC composite 60/40)
Card, 30 mil
(5 packs of 100)
Card, 30 mil -low coercivity Mag. Stripe
(5 packs of 100)
Card, 30 mil -High coercivity Mag. Stripe (5 packs of 100)
Troubleshooting
Specifications
Description
(5 packs of 200)
(5 packs of 200)
(5 packs of 100)
(5 packs of 100)
(5 packs of 100)
Appendix A
Appendix B
Appendix C
Notes:
† 10mil = 0.254mm;30 mil = 0.762mm
‡ 10mil cards are recommended for single side printing monochrome only.
Many other card types are also available; ask your dealer for more information.
Card
Printer
Solutions
General information
Getting started
P420 Plastic Card Printer
ACCESSORIES
Accessories available for P420 Printers appear below. Always refer to the part
number when placing an order.
Printer Supplies
Operation
Printing a card
Part Number
300320-001
105909-112
Cleaning
Troubleshooting
Specifications
Appendix A
Description
Centronics Parallel Cable (36 pins)
Replacement Print Head Kit
Cleaning Supplies
Part Number
105909-169
105912-003
105912-002
105909-055
105909-057
Description
Premier Cleaning Kit (25 swabs, 50 cards)
Adhesive Cleaning Roller Kit (set of 5)
Cleaning Cartridge, complete
Cleaning Card Kit (box of 100 cards)
Cleaning Swab Kit (box of 25 swabs)
Appendix B
Miscellaneous
Appendix C
Part Number
806503-001
104527-001
Description
Card Punch (slots card for lapel clip)
Lapel Clips (pack of 100 clips)
Card
Printer
Solutions
P420 Plastic Card Printer
World Wide Sales and Support:
General information
Getting started
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
Zebra Technologies Corporation
Card Imaging Division
1001 Flynn Road
Camarillo, CA. 93012-8706.USA
Phone:+1 (805) 579 1800
Fax.:+1 (805) 579 1808
Toll Free in US: (800) 452-4056
e-mail: cards@zebracard.com
Zebra Technologies Corporation
Card Imaging Division, (Europe, Middle East, Africa)
The Valley Centre, Gordon Road, High Wycombe
Buckinghamshire HP13 6EQ, England
Phone: +44 (0) 870 241 1527
Fax.: +44 (0) 870 241 0765
e-mail: eurosales@zebracard.com
Zebra Technologies Corporation
Card Imaging Division, Latin America
6175 NW 153rd Street, Suite # 121
Miami Lakes, FL 33014 USA
Phone: +1 (305) 558 8470
Fax: +1 (305) 558-8485
e-mail: latinsales@zebracard.com
Zebra Technologies Corporation
Card Imaging Division, Asie/Pacific
1 Sims Lane #06-11
387355 Singapore
Phone:+65 84 20 322
Fax.:+65 84 20 514
e-mail: asiasales@zebracard.com
C ORPORATE HEADQUARTERS
Zebra Technologies Corporation
333 Corporate Woods Parkway
Vernon Hills, IL 60061-3109 USA
Phone: +1 (847) 634 6700
FAX: +1 (847) 913 8766
e-mail: sales@Zebra.com
Website: www.zebracard.com