VidCom Rental Equipment Catalogue

VidCom Communications Ltd
Rental Equipment Catalogue
January 2014
VidCom has an extensive inventory of rental equipment for your production & post-production needs. VidCom specializes
in video streaming equipment, as well as NewTek TriCaster live-production switchers and 3Play live-action replay systems.
We also have high-capacity shared data storage servers, LTO tape archiving appliances, video switchers, digital video recorders, cameras & support gear, lighting, monitors, test & measurement equipment, signal converters, and more.
VidCom specializes in solution rentals. Our knowledgeable staff can help you determine the right solution for your needs,
and we can provide you with customized turn-key rental packages to fit your budget. VidCom can provide pre-configuration
of equipment, on-site installation and training. If you are renting a variety of equipment, we can arrange discount pricing on
custom rental packages. We also provide outstanding customer support during your rental.
VidCom can ship rental equipment across North America and internationally. Our staff will be happy to help arrange shipping of your rental equipment to wherever you need it, across the continent or around the world.
Don’t See What You Need?
Contents
If you are looking for something that is not in our catalogue, contact
us to let us know what your needs are. We may be able to arrange
rentals of other products from our suppliers if your requirements
meet certain conditions. Call or email us to discuss your needs.
Live Production & Web Streaming
Page 2
Data Storage & Archiving
Page 4
Recording Devices
Page 5
Capture & Conversion
Page 6
Cameras
Page 7
Lenses, Tripods & Accessories
Page 8
Lighting & Sound
Page 9
Measurement & Monitors
Page 10
Colour Correction & Calibration
Page 11
Miscellaneous Equipment
Page 12
Rental Policies
Page 13
VidCom Communications Ltd
#100—77 West 8th Ave
Vancouver BC V5Y 1M8
Ph: 604-732-9711
rentals@vidcom.ca
Prices effective Jan 1, 2014 and subject to change without notice. Prices listed in Canadian dollars and
subject to taxes where applicable. See our Rental Policies (page 13) for details.
Visit our website at www.vidcom.ca/rentals
VidCom Communications Ltd
Rental Equipment Catalogue
January 2014
Live Production & Web Streaming
TriCaster 460 Production Switcher
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TriCaster is a complete live production studio in a
single robust and easy to use box
Combine HD/SD SDI, component, Y/C, and
composite inputs with up/down conversion
14-channel switcher with live keying, DVE scaling & positioning, 4 mix/effects buses and 2 downstream keys give you the ability to build rich multi-source video layering effects
2-channel playback DDR, program out recording, and 4-source ISO recording
Network input sources let you use video from other PCs or Apple AirPlay devices via LAN connection
Internal character generator and virtual set creator—all you need is a green screen!
Integrated live web-streaming lets you broadcast to the internet without additional hardware
Turn-key packaged with professional control panel & monitor in a rugged portable flight case
TriCaster 40 Production Switcher
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With a lower cost but many of the same powerful features as the TriCaster 455, a TriCaster 40 can
make your lower budget live productions look amazing!
HD/SD component, Y/C & composite inputs and outputs, for those who do not need SDI
Program out recording and live web-streaming
Network inputs, live keying, virtual sets, virtual inputs, DVE scaling and positioning
Turn-key packaged with professional control panel & monitor in a rugged portable flight case
3Play 425 Live Replay System
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Network-quality replay production in native HD.
4 HD-SDI and composite inputs, 2 independent
outputs.
Compact, 2 rack unit design
Includes control unit with T-bar, speed pre-sets
and jog wheel
Great for live sports events
Don’t See What You Want?
Planning a more complicated project? Want to rent a higher model
NewTek product? VidCom is a NewTek Elite Partner, and our stock is
often updated. We have access to the TriCaster 860 & 8000 models,
and the 3Play 4800. Contact us for availability & pricing!
We can also supply full live-production packages with TriCasters,
cameras, tripods, lights, and more. Contact us for a quote!
Prices are subject to change without notice, please contact us for a quote
www. vidcom.ca/rentals | 604-732-9711 | rentals@vidcom.ca
Page 2
VidCom Communications Ltd
Rental Equipment Catalogue
January 2014
Live Production & Web Streaming
StreamZHD High Definition Streaming Server
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Multi-format video ingest, encoding, transcoding and live streaming
HD/SD SDI input
Dual stream models available, stream 2 sources to 2 destinations
StreamZ Live Streaming Server
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Ingest/encode to files or live streams, transcode existing media files
Simultaneous output to multiple formats, bitrates and resolutions
TouchStream Web SDI Streaming Appliance
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SD SDI compact streaming appliance, ideal for live production & field use
Touch-screen interface saves space; no monitor, mouse or keyboard required
Setup Support
VidCom can provide extensive setup support for all streaming hardware. We can set up your encoding,
streaming and other configuration parameters, and ship you a turn-key unit that’s ready to use. Contact us
for a quote!
AG-HMX100P Video Switcher/Mixer
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HD-SDI video switcher with 3D capability
9 video and 12 audio inputs
Integrated audio mixer, audio follows video on cuts & effects
Built-in digital effects, keying & down-stream keying
SDI, HDMI, DVI, composite and XLR inputs
Daily
Weekend
Four-day
Weekly
Digital Rapids StreamZ Live encoder
$550.00
$825.00
$1650.00
$2200.00
Digital Rapids StreamZHD encoder
$700.00
$1050.00
$2100.00
$2800.00
Digital Rapids TouchStream Web SDI encoder
$350.00
$525.00
$1050.00
$1400.00
NewTek 3Play425 recorder/slow-mo player
$600.00
$900.00
$1800.00
$2400.00
NewTek TriCaster 40 video switcher/mixer
$300.00
$450.00
$900.00
$1200.00
NewTek TriCaster 460 or 455 video switcher/mixer
$700.00
$1050.00
$2100.00
$2800.00
Panasonic AG-HMX100P video switcher/mixer
$250.00
$375.00
$750.00
$1000.00
Live Production & Web Streaming
Need it longer? Contact us for monthly or longer term pricing on any Live Production & Web Streaming product.
Prices are subject to change without notice, please contact us for a quote
www. vidcom.ca/rentals | 604-732-9711 | rentals@vidcom.ca
Page 3
VidCom Communications Ltd
Rental Equipment Catalogue
January 2014
Data Storage & Archiving
TerraBlock 24D
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Shared storage system for post-production workflows
48TB RAID provides massive shared storage capacity
Simultaneous multi-platform access from Mac, PC or Linux workstations with no additional software or licensing required!
Easy integration with Avid, Final Cut Pro and Premiere projects
Connect via 8/16Gb Fibre or 1/10Gb Ethernet with multiple methods of connectivity
High bandwidth provides throughput for shared access for HD to 2K formats, and single-user 4K throughput
System management tools for volume assignment, user management and data protection
Pro-Cache5
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LTO-5 LTFS archiving, for up to 3TB (compressed) of data per tape.
USB/SAS/eSATA/1GB Ethernet connectivity.
Easy-to-use browser-based interface
Archive & read LTFS or Cache-A TAR formats
Ingest from LTO for post, deliver to networks or other companies, and archive for insurance purposes
GT 062e
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 Production quality external 1.5 or 3TB RAID drives
 Connect via eSATA, FireWire or USB 2.0
 Cool & quiet with internal fan and efficient airflow design
Built-in health management features to warn of any issues that could affect data
Includes rugged field carry case for productions on the go
Daily
Weekend
Four-day
Weekly
Cache-A Pro-Cache5
$225.00
$337.50
$675.00
$900.00
Glyph GT062e 1.5 TB
$25.00
$37.50
$75.00
$100.00
Glyph GT062e 3.0 TB
$40.00
$60.00
$120.00
$160.00
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$1500.00
Data Storage & Archiving
Facilis TerraBlock 24D
Need it longer? Contact us for monthly or longer term pricing on any Storage & Archiving product.
Prices are subject to change without notice, please contact us for a quote
www. vidcom.ca/rentals | 604-732-9711 | rentals@vidcom.ca
Page 4
VidCom Communications Ltd
Rental Equipment Catalogue
January 2014
Recording Devices
Ki Pro
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Portable file-based HD/SD recorder and player
Records 10-bit 4:2:2 ProRes files
Up/down/cross convert SD, 720p, and 1080i signals
SDI, Component, HDMI, XLR and RCA input and output
Removable KiStor module connects directly to edit system by FireWire
Ki Pro Mini
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Mini form-factor HD/SD recorder and player
Many of the same features as the Ki Pro, in a fraction of the size
Record to Compact Flash (CF) cards, 2 slots available
SDI and HDMI input and output, XLR audio in
HyperDeck Studio
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SSD based HD/SD recorder and player
Records Uncompressed QuickTime, ProRes 422 or Avid DNxHD
SDI and HDMI input and output
Dual hot-swap SSD slots for continuous recording
VTR controls, shuttle/jog wheel, LCD preview monitor
V1 HD
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HD/SD stereo recorder and player
4:2:2 Uncompressed HD Video, JPEG 2000
Dual input - stereo 3D capable
Slow motion playback, shuttle/jog wheel
Daily
Weekend
Four-day
Weekly
AJA Ki Pro video recorder/player with 250GB drive
$200.00
$300.00
$600.00
$800.00
AJA Ki Pro Mini video recorder/player
$150.00
$225.00
$450.00
$600.00
$75.00
$112.50
$225.00
$300.00
Doremi V1HD stereo video recorder/player
$400.00
$600.00
$1200.00
$1600.00
Panasonic AG-HPG20P P2 card recorder
$125.00
$187.50
$375.00
$500.00
Panasonic AJ-HD1400 DVCProHD VTR
$275.00
$412.50
$825.00
$1100.00
Panasonic AJ-HPM110P P2 HD mobile recorder/player
$250.00
$375.00
$750.00
$1000.00
Sony HVR1500A HDV/DV/DVCam VTR
$225.00
$337.50
$675.00
$900.00
Recording Devices
Black Magic HyperDeck Studio
Prices are subject to change without notice, please contact us for a quote
www. vidcom.ca/rentals | 604-732-9711 | rentals@vidcom.ca
Page 5
VidCom Communications Ltd
Rental Equipment Catalogue
January 2014
Capture & Conversion
IO XT Portable Video Capture Device
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Small and lightweight video capture, perfect for field or on-set use
Thunderbolt connectivity to capture directly to Mac or PC
Capture uncompressed HD and SD 4:2:2 and 4:4:4 capable video
3G/Dual Link/HD/SD-SDI and HDMI inputs
HD/SD-SDI, HDMI and Component outputs for monitoring
Up/down/cross conversion
Balanced 8 channel output via DB25 port
IO Express Portable Video Capture Device
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Similar to IO XT, but with PCIe connectivity
Single HD/SD-SDI and HDMI inputs
Single analog audio output via RCA ports
FS2 Converter / Frame Synchronizer
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Dual-channel conversion and frame synchronizing
Up/down/cross-conversion, aspect ratio conversion
Dual SD/HD/3G SDI, Fibre, HDMI, Component & composite input & output
AES/EBU, 16-ch. embedded, and 8-ch. balanced analog audio
Control by front panel, web interface, RS-422, GPI
FS1 Converter / Frame Synchronizer
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Single channel version of FS2. Up/down convert SD & HD
Simultaneous HD & SD output including 2x SDI, Component,
Y/C, Composite
Mini-Converters
We have a wide variety of AJA and Blackmagic mini-converters available for signal conversion, up/down/
cross conversion, distribution amplification and more. Contact us for availability and pricing.
Daily
Weekend
Four-day
Weekly
AJA IO XT Portable Video Capture Device
$75.00
$112.50
$225.00
$300.00
AJA IO Express Portable Video Capture Device
$50.00
$75.00
$150.00
$200.00
AJA FS2 Converter / Frame Synchronizer
$225.00
$337.50
$675.00
$900.00
AJA FS1 Converter / Frame Synchronizer
$175.00
$262.50
$525.00
$700.00
Capture & Conversion
Mini-Converters
Contact us for availability and pricing
Prices are subject to change without notice, please contact us for a quote
www. vidcom.ca/rentals | 604-732-9711 | rentals@vidcom.ca
Page 6
VidCom Communications Ltd
Rental Equipment Catalogue
January 2014
Cameras
AJ-HPX3700G
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P2 HD VariCam
High-end HD camera-recorder for cinema and video production
RGB 4:4:4 output, P-10Log Gamma
Seven gamma modes including VariCam Film-Rec
Variable frame rate from 1fps to 30fps
Chromatic Aberration Compensation, Dynamic Range Stretch
AG-HPX170P
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P2 based HD Camcorder
Small, lightweight professional camera
DVCPro HD Recording up to 1080/60i, 720/60p, 480i, variable frame rates
1/3" progressive 3-CCD imager system, 4:2:2 sampling
HD-SDI output for live production use
Component, Composite, Firewire and USB connections
Hero HD
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Versatile portable & wearable HD video camera
1080p/960p/720p, 30/60 fps recording
Waterproof housing, various mounting options
Great for extreme sports & small spaces
Daily
Weekend
Four-day
Weekly
$25.00
$38.00
$75.00
$100.00
Panasonic AG-AF100P camera body
$195.00
$292.50
$585.00
$780.00
Panasonic AG-DVX100B camcorder
$100.00
$150.00
$300.00
$400.00
Panasonic AG-HPX170P camcorder
$175.00
$262.50
$525.00
$700.00
Panasonic AG-HVX200P camcorder
$150.00
$225.00
$450.00
$600.00
Panasonic AJ-HDX900P camcorder
$295.00
$442.50
$885.00
$1180.00
Panasonic AJ-HPX3700G camera body
$595.00
$892.50
$1785.00
$2380.00
Cameras
GoPro HD Hero w/waterproof housing and harness
Complete camera packages available including cameras, lenses, tripods, & accessories. Contact us for a quote.
Prices are subject to change without notice, please contact us for a quote
www. vidcom.ca/rentals | 604-732-9711 | rentals@vidcom.ca
Page 7
VidCom Communications Ltd
Rental Equipment Catalogue
January 2014
Lenses, Tripods & Accessories
KJ 21ex7.6B IRSE Lens
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Multi-purpose Telephoto HD Lens
21x zoom with 2.0x extender
2/3" CCD, 16:9
7.6 - 160mm focal length, 15.2 - 320mm in 2.0x mode
Chromatic Aberration Compensation
Miller 483 Studio Tracker Dolly
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Turn your tripod into a studio dolly
Cable guards keep cables out of the way
Track Lock for straight line dollying
Rotate dolly by engaging a single wheel
Marksmen DSLR Mounting Kit
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Mount your DSLR video camera on your shoulder
Customizable rig for run & gun shooting and indie production
Features base-plate, shoulder mount, grip and more
Daily
Weekend
Four-day
Weekly
$300.00
$450.00
$900.00
$1200.00
Bebob FOXI-DVX-HD Focus/iris remote
$50.00
$75.00
$150.00
$200.00
Bebob ZOE-DVXL Zoom control
$50.00
$75.00
$150.00
$200.00
Bebob ZOE-ENG-8 Zoom control
$50.00
$75.00
$150.00
$200.00
Chrosziel SD412 Matte box kit
$65.00
$97.50
$195.00
$260.00
Miller 1744 Sprinter II Tripod w/Arrow 25 fluid head
$75.00
$112.50
$225.00
$300.00
$100.00
$150.00
$300.00
$400.00
Miller DS10 telescoping tripod w/DS10 fluid head
$50.00
$75.00
$150.00
$200.00
Zacuto Marksman DSLR mounting kit
$50.00
$75.00
$150.00
$200.00
Zacuto Follow Focus with whip
$35.00
$52.50
$105.00
$140.00
Lenses, Tripods & Accessories
Canon KJ 21ex7.6B IRSE camera lens
Miller Cat 483 studio tracker dolly
Prices are subject to change without notice, please contact us for a quote
www. vidcom.ca/rentals | 604-732-9711 | rentals@vidcom.ca
Page 8
VidCom Communications Ltd
Rental Equipment Catalogue
January 2014
Lighting & Sound
LEDZ Trio Lighting Kit
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All-purpose LED lighting kit for multiple applications
Includes MiniPar, Brute 9, & Brute 16 lights
Minipar has 3 interchangeable lenses for focus control
5500k colour temp, low power consumption, high output
Hard Pelican carry case
Lowel Rifa eX Pro 44 Lighting Kit
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Ideal interview lighting kit
Includes 250w Rifa 44 softlight, 1 250w Pro-light, two stands and gels
Lightweight kit in a compact size with sturdy plastic carry case
Sennheiser Evolution G2 100 Wireless Microphone Kit
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Includes EK100G2 Receiver, SK100G2 Bodypack Transmitter
1400 tunable frequencies with 4 quick presets
ME2 omni-directional lavalier mic
SKP100G2 Plug-In Transmitter connects to any mic or XLR output source
Sound Devices SD442 4-channel audio field mixer
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4 mic or line-level XLR inputs, line/tape/mic level output, LED level meter
Powered by four AA batteries or external 5 - 18 VDC
Provides Phantom or T-power to mics if needed
Includes weatherproof harness
Daily
Weekend
Four-day
Weekly
$25.00
$37.50
$75.00
$100.00
$150.00
$225.00
$450.00
$600.00
Lowel Rifa eX Pro Lighting Kit
$50.00
$75.00
$150.00
$200.00
Panasonic AJ-MC700P Shotgun Mic 3-pin XLR
$25.00
$37.50
$75.00
$100.00
Panasonic AJ-MC900P Shotgun Mic 5-pin XLR
$35.00
$52.50
$105.00
$140.00
Sennheiser Evolution G2 100 Wireless Microphone Kit
$50.00
$75.00
$150.00
$200.00
Sound Devices SD442 4-Channel Audio Field Mixer
$40.00
$60.00
$120.00
$160.00
Videssence Shooter Fluorescent Lighting Kit
$75.00
$112.50
$225.00
$300.00
Lighting & Sound
Audio Technica AT8410a Mic Shockmount & Boom Pole
LEDz Brute Trio Lighting Kit
Prices are subject to change without notice, please contact us for a quote
www. vidcom.ca/rentals | 604-732-9711 | rentals@vidcom.ca
Page 9
VidCom Communications Ltd
Rental Equipment Catalogue
January 2014
Measurement & Monitors
Leader LV 5330 Multi-SDI Test Monitor
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6.5” Portable LCD Monitor with Anton Bauer Batter Mount
2 HD-SDI inputs, 1 SDI output
Picture, waveform, vector, audio, and status screens
Individual or multi-screen views
Cinelite and Cinezone display modes
Leader LV 7330 Multi-HD/SDI Rasterizer
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6.5” Portable LCD Monitor with Anton Bauer Batter Mount
2 HD-SDI inputs, 1 SDI output
Picture, waveform, vector, audio, and status screens
Individual or multi-screen views
Cinelite and Cinezone display modes
Broadcast Video Monitors
Monitor your live or field production with professional broadcast quality
monitors. We have a variety of Panasonic HD broadcast monitors ranging
from 17” to 50” sizes, with SDI, Component, and composite inputs with passthrough outputs. DVI and Y/C inputs available on some models.
Rugged design to withstand field use. Features include safe-area markers,
wave-form & vectorscope display, audio level metering, split-screen dual
input view and more. Some models also feature DC power via 4-pin XLR for
field cart use. Contact us for specifications and availability.
Daily
Weekend
Four-day
Weekly
Leader LV 5330 Multi-SDI Test Monitor
$200.00
$300.00
$600.00
$800.00
Leader LV 7330 Multi-HD/SDI Rasterizer
$250.00
$375.00
$750.00
$1000.00
$75.00
$112.50
$225.00
$300.00
Panasonic BT-LH1760P 17” LCD Monitor
$150.00
$225.00
$450.00
$600.00
Panasonic BT-LH2550P 25.5” LCD Monitor w/DC power supply
$250.00
$375.00
$750.00
$1000.00
Panasonic BT-LH2600WP 26” LCD Monitor
$150.00
$225.00
$450.00
$600.00
Panasonic TH-50PF-11UK 50” Plasma Monitor
$200.00
$300.00
$600.00
$800.00
Measurement & Monitors
Marshall V-LCD70XP 7” HDMI/Component Monitor
Need it longer? Contact us for monthly or longer term pricing on any Measurement & Monitoring product.
Prices are subject to change without notice, please contact us for a quote
www. vidcom.ca/rentals | 604-732-9711 | rentals@vidcom.ca
Page 10
VidCom Communications Ltd
Rental Equipment Catalogue
January 2014
Colour Correction & Calibration
Cine-tal Davio Monitor & Video Calibrator
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Display calibration, colour gamut mapping, output display emulation
Reads look-up tables from CF card
3G HD-SDI, HDMI and DVI inputs and outputs
Tangent CP300 Wave Colour Grading Control Surface
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Professional control surface for fast colour grading
Features trackballs, shuttle/jog wheels, multiple function buttons, LED
display
USB 2.0 connection
Compatible with Resolve, Surface, Scratch, etc
Tangent CP200-BK Colour Grading Control Surface
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Professional control surface for fast colour grading
Features trackballs, rotary dials, function buttons, LED display
USB 2.0 connection
Compatible with Resolve, Surface, Scratch, etc
Colour Correction & Calibration
Daily
Weekend
Four-day
Weekly
Cine-tal Davio Monitor & Video Calibrator
$150.00
$225.00
$450.00
$600.00
Tangent CP300 Wave Colour Grading Control Surface
$100.00
$150.00
$300.00
$400.00
Tangent CP200-BK Colour Grading Control Surface
$250.00
$375.00
$750.00
$1000.00
Need it longer? Contact us for monthly or longer term pricing on any Colour Correction & Calibration product.
Prices are subject to change without notice, please contact us for a quote
www. vidcom.ca/rentals | 604-732-9711 | rentals@vidcom.ca
Page 11
VidCom Communications Ltd
Rental Equipment Catalogue
January 2014
Miscellaneous Equipment
Daily
Weekend
Four-day
Weekly
Anton Bauer Dionic 90 Battery 6 amp
$25.00
$37.50
$75.00
$100.00
Anton Bauer 2722 Dual Batter Charger System
$25.00
$37.50
$75.00
$100.00
Panasonic CGA-D54 Battery 5400 mAh
$10.00
$15.00
$30.00
$40.00
Daily
Weekend
Four-day
Weekly
AJA Ki-Stor250 250GB Ki-Pro Storage Module w/Firewire
$50.00
$75.00
$150.00
$200.00
AJA Ki-Stor500 500GB Ki-Pro Storage Module w/Firewire
$75.00
$112.50
$225.00
$300.00
Panasonic AJ-P2CO32AG 32GB P2 Media Card
$25.00
$37.50
$75.00
$100.00
Panasonic AJ-P2CO64AG 64GB P2 Media Card
$35.00
$52.50
$105.00
$140.00
Panasonic AJ-PCD2G P2 USB2.0 Media Card Reader
$35.00
$52.50
$105.00
$140.00
SanDisk SDCFXP-064G 64GB Compact Flash Card UDMA6
$15.00
$22.50
$45.00
$60.00
Batteries & Power
Recording Media
Cables
SDI Cables, 3 to 30 meter lengths (10 to 100 feet)
XLR Cables, XLR splitters, XLR to 1/4” phono cables
Contact us for availability and pricing
Component video cables 10 meters (30 feet)
Don’t See What You Need?
If you are looking for something that is not in our catalogue, contact us to let us know what your needs are. We
may be able to arrange rentals of products from our suppliers if your requirements meet certain conditions. Call
or email us to discuss your needs.
VidCom Communications Ltd is headquartered in Vancouver, BC, Canada. We are a leading systems integrator of high-end
hardware and software, serving customers across North America and internationally. For over 30 years, VidCom has been
providing expertise in the broadcast, video, film, streaming and graphics industries, enabling our customers to elevate their
ability to deliver on their unique talents.
For sales, rentals, integration, training and support, contact VidCom Communications for all of your professional video needs.
Prices are subject to change without notice, please contact us for a quote
www. vidcom.ca/rentals | 604-732-9711 | rentals@vidcom.ca
Page 12
VidCom Communications Ltd
Rental Equipment Catalogue
January 2014
Rental Policies
Prices, Currency and Taxes
Prices are listed in Canadian Dollars. Payment in other currencies will be subject to conversion at the rate of the day, plus any applicable conversion fees. Rentals to Canadian persons or companies are subject to Goods and Services Tax (GST.) Rentals to persons or companies or for use in British Columbia are also subject
to the BC Provincial Sales Tax (PST.) Rentals outside of Canada are not subject to Canadian taxes, but may be subject to local taxes in your jurisdiction. Any such
taxes outside of Canada are the responsibility of the Renter, and VidCom cannot be held liable for not charging or remitting said taxes on your behalf.
Prices are subject to change without prior notice. VidCom will make reasonable efforts to keep the latest prices available on our website, but any pricing in the
catalogue may be revised. Contact us for current pricing and a firm quote for your needs.
VidCom will make reasonable efforts to meet our competitors’ pricing. If you have a quote from any competitor, and would like a second quote for comparison,
please contact us, we would be happy to try to earn your business.
Packaging discounts are available to customers renting a variety of equipment. Please contact us for a quote on your needs.
Requirements For Renting
All rentals will be COD for customers who do not have previously approved credit terms with VidCom. We accept company cheques with valid ID, certified
cheques, major credit cards and debit card. To arrange credit terms with us, please contact us.
Proof of insurance will be required for all rentals. We will require an Insurance Certificate listing VidCom Communications Ltd. as the “Beneficiary” or “Loss
Payee” or “Additional Insured”. If you cannot obtain this through your own insurance company, we can provide you contact information for companies that
specialize in selling production rental insurance on a per-rental basis. For short-term lower value rentals, a credit card pre-authorization hold can be used to
insure the replacement value of the equipment. Any damage outside of “normal wear and tear” will be discussed with and billed to the Renter.
All other requirements are listed on our website at http://vidcom.ca/files/VidCom-Rental-Requirements.pdf
All rentals will be subject to the terms and conditions of the Rental Agreement to be signed prior to the commencement of the rental period.
Pick-up, Local Delivery and Long Distance Shipping
Pickup is available at our Vancouver, BC office during normal business hours. Local delivery to customers in the Greater Vancouver area can be arranged by local
courier; VidCom will include courier delivery on your invoice. Delivery by VidCom staff within the Greater Vancouver area can also be arranged, and may be
subject to a delivery fee. Shipping to other locations can be arranged by VidCom at the customer’s expense. A shipping and handling fee will be added to your
invoice. All customers duties, brokerage and shipping insurance are the responsibility of the Renter.
Rental Period
Our standard pickup time is between 2:00 and 4:00 pm on the date agreed upon for the rental. Upon pickup or staff delivery, the Renter or an authorized agent
will be required to sign the Rental Agreement if this has not been done in advance of the pickup. The individual picking up or receiving the equipment may be
required to produce valid government-issued photo identification, which may be photocopied or photographed by VidCom. Rentals being shipped by courier will
require the Rental Agreement to be signed and returned in advance of the rental period.
Our standard return time is by 10:00 am on the date agreed upon for the rental. Any changes to the standard pickup and return times must be approved by
VidCom in advance. Late returns will be subject to a penalty fee, which is normally our full daily rate for the equipment rented.
Technical Support
VidCom will make all reasonable efforts to ensure that equipment is in normal working order before a rental commences. It is the Renter’s responsibility to know
and understand the equipment they are renting, to know and understand how to integrate it with other equipment being used, and to provide adequate time
between their rental pickup and their actual production time to test the equipment properly. VidCom cannot be held responsible for any losses incurred to the
Renter for the use, misuse or malfunction of the rental equipment.
VidCom can provide customer training in advance of a rental period, on-site installation and on-site training. These services are each available for an additional
fee, please contact us to arrange in advance of your rental period.
Technical support via telephone or email is available during normal business hours (8:30 am to 5:00 pm Pacific Standard Time) Monday to Friday except statutory
holidays. Emergency after-hours support is available by email to your sales rep. VidCom makes no guarantee of response time to after-hours support requests
but will make reasonable efforts to assist you.
Prices are subject to change without notice, please contact us for a quote
www. vidcom.ca/rentals | 604-732-9711 | rentals@vidcom.ca
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