EnGenius DuraFon 4X User`s manual

Digital
Long Range Industrial Cordless
Phone Systems
DuraFon PRO & DuraWalkie
User's Manual
Safety Instructions..................................................4
General Safety Instructions............................................4
Product Safety Instructions.............................................5
Battery Safety Instructions............................................ .. ..7
Regulatory Information............................................8
Congratulations.....................................................10
Equipment Checklist...............................................11
Handset Illustration................................................13
Handset Features...................................................14
Basic Handset Features..................................................14
Additional Handset Features..........................................16
Base Illustration....................................................21
Base Features...........................................................21
Basic Base Station Features .................... ........................21
Additional Base Station Features....................................22
Administrator Features....................................................22
Charger Illustration................................................24
Charger Features..................................................24
Getting Started.......................................................26
Base Station Installation....................................................26
1
Handset and Charger Installation..............................29
Basic Operations.......................................................30
Operation Modes.....................................................30
Making a Telephone Call(For DuraFon PRO only).......34
Making a 2-Way/ Intercom Call..................................34
Making a Broadcast.................................................35
Redial(For DuraFon PRO only).................................36
Receiving a Telephone Call(For DuraFon PRO only). . . 3 6
Receiving an Intercom Call.......................................37
Ending a Call...........................................................38
Adjusting Receiver (Earpiece) Voice Volume..............38
Placing a Call On Hold(For DuraFon PRO only).......... 38
Mute.......................................................................39
Do Not Disturb (Silent Ring)......................................39
Key Guard...............................................................39
To View Missed Call(s) (For DuraFon PRO only).........39
To Call back from Call Log (For DuraFon PRO only). . . . . 4 0
Battery Recharge and Replacement..........................40
Advanced Operations................................................41
Handset Registration................................................41
2
Advanced Registration.............................................42
Handset Group Subscription.....................................43
Call Transfer(For DuraFon PRO only)........................44
3-Way Conferencing(For DuraFon PRO only).............45
Base Select (For DuraFon PRO only)..................... ..45
Call Waiting(For DuraFon PRO only).........................46
Auto-Attendant(AA)................................................47
AA Configuration by Administrator............................48
Change AA Parameters...........................................48
Line Dedication.......................................................50
Outbound Line Selection (For DuraFon PRO only)......50
Change System Settings by Administrator..................51
Phonebook Operations............................................52
Broadcast through PBX............................................55
Menu Operations.....................................................57
Technical Specifications...........................................66
3
Caution: Your wireless telephone gives you freedom and flexibility
to stay in touch while you move around. However, the safe and
responsible use of the phone depends entirely on you.
When using your phone equipment, safety instructions should be
followed to avoid the risks of fire, electric shock, injury to person,
and damage to property.
General Safety Instructions
1. When using your wireless phone, ensure your safety and the safety of
others:
a. Always watch where you are walking and standing.
b. Don't let a phone call distract you from working safely.
2. In an emergency:
a. If an emergency occurs, dial the emergency phone number.
Remember: If you are in an area where your phone does not have a
clear signal from the base, it is highly probable that the call may not
go through. Locate the nearest landline telephone or other
communications device to call for help.
b. Emergency calls may not automatically provide emergency
personnel with your name, phone number or location. Tell the
operator
i) Your name and phone number.
ii) The nature of the emergency.
iii) Whether police, fire, or medical assistance is needed.
iv) The exact location of the emergency, including address, cross
streets, mileposts or landmarks.
3. Notice to Hearing Aid Users: This phone system is compatible with
inductively coupled hearing aids.
4. Notice to Cardiac Pacemaker Users: Preliminary studies done by the
US FDA and others have shown that, although interference to the
implanted cardiac pacemaker may occur when operating very closely,
wireless telephones '' do not seem to pose a significant problem for
4
pacemaker wearers '' .
However, until more is known, FDA suggests that people with
pacemakers may want to take precautions when using or carrying a
wireless telephone to ensure that there is ample distance between the
telephone and the pacemaker. Do not carry the handset in a breast
pocket. If you have any reason to suspect that interference is taking
place, turn off your handset immediately.
Product Safety Instructions
1. Read and understand all instructions.
2. Follow all warnings and instructions including those marked on the
product.
3. Changes or modifications to this product not expressively approved by
the manufacturer will void the warranty and the FCC authorization to
operate the equipment. Use only manufacturer provided accessories.
4. Do not use the telephone near water. Never spill liquid of any kind on
this product.
5. Unplug the product from the wall telephone jack and power outlet
before cleaning. Do not use liquid or aerosol cleaners. Use damp cloth
for cleaning.
6. Do not place this product on an unstable cart, stand or table. The
product may fall and cause personal injury or damage to the product or
other property. Place the base station and the charger on hard, flat
surfaces.
7. Power Outage:
In the event of a power outage, your handset charger will not recharge
the handset battery, and the base station will not allow you to make an
outgoing call or take an incoming call. Both the charger and the base
station require electricity for operation.
You should have a telephone, that does not require electricity,
available for use during power outage, or have a temporary backup.
5
power supply.
8. Slots or openings in the product's housing are provided for ventilation.
These openings must not be blocked or covered. Placing the product
on a bed, carpeting, or other similar surface may block these openings
and should be avoided. This product should never be placed near or
over a radiator or heat register, or in a built-in installation unless proper
ventilation is provided.
9. Never push objects of any kind into this product through housing slots/
openings as they may damage the product, touch dangerous voltage
points or short out parts that could result in fire, electric shock, or injury.
10. This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power
supply to your home, consult your dealer or local power company.
11. Do not overload wall power outlets and extension cords as this may
result in fire or electric shock.
12. To avoid electric shock or burn, do not disassemble this product. Send
this product to an authorized service center when service or repair
work is required. Call Customer Service for locations near you.
Opening or removing covers may expose you to dangerous voltages,
electrical currents or other risks. Incorrect reassembling of the product
may cause electric shock when the product is subsequently used.
13. Avoid using the product during a storm. There may be a risk of electric
shock from lightning.
14. Do not place the product where persons can step, trip, or fall on the
product.
15. Do not place conductive objects over or near the antenna.
16. Do not use the product to report a gas leak while in the vicinity of the
leak.
6
17. Do not install the base station or the handset charger near microwave
ovens, radios, TV sets, speakers, or other electrical equipment.
These appliances may cause interference to the product or
experience interference from the product.
18. Unplug the base station or the charger adaptor from the wall power
outlet and refer servicing to an authorized service center under the
following conditions:
a. If liquid had been spilled into the product.
b. When the power supply cord or plug is damaged or frayed.
c. If the product has been exposed to rain or water.
d. If the product does not operate normally by following the operating
instructions.
e. If the product has been dropped or housing has been damaged.
f. If the product shows a distinct change in performance.
Battery Safety Instructions
1. Use only manufacturer approved Lithium-Ion (Li-Ion) rechargeable
batteries and charger. Do not use other types of rechargeable batteries
or non-rechargeable batteries. The batteries could short-circuit, and
the battery enclosure may be damaged causing a hazardous condition.
2. Follow the charging instruction in this manual and instruction labels
and markings in the handset and charger compartments.
3. Battery must be recycled or disposed of properly. Do not dispose the
battery in a fire. The cells may explode.
4. Do not dispose of the battery in municipal waste. Check with local
codes for disposal instructions.
5. Exercise care in handling the batteries in order not to short-circuit the
battery with conductive materials such as rings, bracelets, keys,
pocketknife, and coins. The battery or conductive material may
overheat and cause burn or fire.
6. Do not expose batteries to rain or water.
7. Do not open or mutilate the battery. Released electrolyte is corrosive
and may cause injury to eyes or skin. The electrolyte may be toxic if
swallowed.
8. During charging, the battery heats up. This is normal and is not
dangerous.
7
DuraFon PRO & DuraWalkie
FCC ID: NI3-SP922
IC: 3616A-SP922
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions:
1) this device may not cause harmful interference, and
2) this device must accept any interference received, including
interference that may cause undesired operation.
Privacy of communications may not be ensured when using this
phone.
1. The term “IC”: before the radio certification number only signifies that
Industry of Canada technical specifications were met.
2. This telephone system complies with rules of the FCC Part 68 and
Canadian IC/DOC CS-03. On the bottom of the base station is a label
that contains, among other information, the FCC Registration Number,
Ringer Equivalence Number (REN) and the Universal Service Order
Code, which is RJ-11C in the U.S. or CA-11A in Canada. Your
telephone company may ask you for this information.
3. The REN is useful to determine the quantity of devices you may
connect to your telephone line and still have all devices ring when your
telephone number is called. In most, but not all, areas the sum of the
REN's of all devices connected to one line should not exceed 5.0. To be
certain of the number of devices you may connect to your phone line,
you should contact your local telephone company for the maximum
REN in your area.
4. If your telephone equipment causes problems to the telephone
network, the telephone company may ask you to disconnect your
phone system from the line until the problem has been corrected.
Consult with your local phone company for your rights if this happens.
8
5. Your telephone company may make changes in its facilities, equipment,
operations, or procedures that could affect the proper functioning of
your telephone system. Consult with your local phone company for
your rights if this happens.
6. This telephone system may not be used on coin service provided by
the telephone company. Connection to party lines is subject to state
tariffs.
7. This telephone system has been tested and found to comply with the
limits for Class B digital devices, pursuant to Part 15 of the FCC Rules
and RSS210 of the DOC Rules. These limits are designed to provide
reasonable protection against harmful interference in a general public
installation. Operations of these devices may still encounter
interference from/to nearby TV's, VCR's, radios, computers, or other
electronic devices. To minimize or prevent such interference, the
telephone system should not be placed or operated near other
electronic devices. If interference occurs, moving the base station and
the handset farther away from them will often reduce or eliminate the
interference.
8. However, there is no guarantee that interference will not occur in a
particular installation. If this telephone system does cause
interference to other electronic devices, which can be determined by
turning the system off and on, the user is encouraged to try to correct
the interference by one or several of the following measures:
a. Increase the space separation between the handset or base station
and the device that is experiencing interference. We recommend at
least 1 meter (about 3 feet) between the system and other electronic
devices.
b. Connect the base station to a power outlet on a circuit separate from
that used by the device experiencing interference.
c. Consult the dealer or an experienced electronic technician for help.
9
You have purchased an exceptional business communications tool from a
leading telephone system manufacturer.
The EnGenius DuraFon PRO 4-port Industrial Cordless Telephone
System is ideal for the users in various business settings. The DuraFon
PRO is the longest range, multi-base, multi-line telephone and 2-way
radio communications system providing users unparallel mobility and
flexibility. The EnGenius DuraWalkie handset provides long range 2-way
intercom and broadcast communication, without telephone capability.
With sophisticated digital signal processing and high quality hardware
designs, the DuraFon PRO provides long-range telephone connections,
multi-base installation and 2-way handset-to-handset communications in
a wide variety of business settings from multi-level office buildings,
factories, hotels/resorts, convention facilities, warehouses, farms,
business complexes, construction sites, school, car dealerships, grocery,
retail stores and other demanding business environments.
The unique 2-way radio feature allows handsets to communicate with
each other as digital, full-duplex 2-way radios. Members of work group(s)
can be in contact with their co-workers while leaving phone lines available
for incoming and outgoing calls. Handsets that are within range of each
other can use the 2-way feature even while out of range of the base station.
DuraFon PRO can support up to 90 handsets.
Important Warranty Note:
U.S. customers: This EnGenius product has NO manufacturer's warranty
unless purchased from an EnGenius Authorized Reseller. To verify a
reseller is authorized, please visit our website at: www.engeniustech.com
or contact us at 714-432-8668.
10
Equipment Checklist
1. In a Base + Handset package(DuraFon PRO), please find the
following components:
a. Base Station x 1
b. Base Antenna x 1
c. Base AC/DC Adaptor x 1
d. Handset x 1
e. Low Profile Handset Antenna x 1
f . Optimal Performance Handset Antenna x 1
g. 1700mA Li-ion Battery Pack x 1
h. Charger x 1
i . Charger AC/DC Adaptor x 1
j . Telephone Cord x 4
k. Audio-in Cable x 1
l . Belt Clip x 1
m. User's Manual, Quick Guide, and Warranty Card
2. In a Handset package(DuraFon PRO HC or DuraWalkie), please
find the following components:
a. Handset x 1
b. Low Profile Handset Antenna x 1
c. Optimal Performance Handset Antenna x 1
d. 1700mA Li-ion Battery Pack x 1
e. Charger x 1
f . Charger AC/DC Adaptor x 1
g. Belt Clip x 1
h. Quick Guide, and Warranty Card
3. In a Base package(DuraFon PRO BU), please find the following
components:
a. Base Station x 1
b. Base Antenna x 1
c. Base AC/DC Adaptor x 1
d. Telephone Cord x 4
e. Warranty Card
f . Audio-in Cable x 1
11
Equipment Checklist
4. Optional Accessories
a. Outdoor Antenna Kit (including antenna and cable)
b. Lightning Protection Kit (including cable)
c. DuraPouch
d. Belt Clip
e. Spare Battery
f . Low Profile Handset Antenna
g. Optimal Performance Handset Antenna
h. Antenna Splitter (including cable)
12
Handset Features
6
7
14
1
2
3
4
5
8
9
10
11
12
13
15
1
2
3
4
5
6
7 Receiver
4-Line LCD
Volume control/ 8 Right soft key
9 END &
Scrolling
Power ON/OFF
Left soft key
10 2-WAY//Intercom
BROADCAST
11 Microphone
TALK/
12 Travel/charger jack
(For PRO)
13 Headset jack(2.5mm)
KEY LOCK/
14 Belt Clip holder
(For Walkie)
15 Battery pack
Antenna
13
Handset Features
Basic Handset Features
1. 4-line LCD (Liquid Crystal Display)
(6)
(1) (2) (3) (4) (5) (7) (8) (9)
d
d
REDIAL
e
MENU
e
a. The LCD display has LED (Light Emitting Diode) for backlighting.
b. The 1 st line of LCD consists of icons.
c. Icons explanation from left to right.
(1) RSSI (Receive Signal Strength Indicator)
During a call, the number of bars is proportional to the radio signal
strength received.
◎ (2) Call in-progress (ON/OFF-Hook)
Indicates if phone line mode is active.
(3) Intercom in-progress
Indicates if Intercom mode is active.
(4) Handset ID
Displays a handset icon and a 2-digit Handset ID.
(5) Text Envelope
Indicates if there is new text message.
◎ (6) Two-Digit Address Index
Shows address index when viewing contents of the call logs,
text messages or phonebook.
◎ (7) Line Indicator
Indicates the number of the line being accessed by the handset.
(8) Speaker phone
Indicates if speaker phone is active.
(9) Battery Strength
* Number of bars is proportional to the amount of battery time
remaining.
* Indicates charging when in charger cradle.
14
Handset Features
d. The 2 nd and 3 rd lines of the LCD, maximum 14 characters each,
display status, message, menu selections, or user-editable
alphanumerical characters.
e. The last line displays the left and right soft keys.
Re: There is only right soft key in idle mode of DuraWalkie.
Note: “◎” means only shown on DuraFon PRO handset.
2. Ringer
a. Rings to an incoming call.
b. Distinctive alert sounds indicating various events:
i. Single Beep: successful key entry.
ii. Double beep: failed operation or invalid key entry, also indicates
power on/off.
iii. Periodic 1-Long-2-Short Beeps (repeat every 10 seconds):
low battery warning.
iv. Periodic 1-Long-2-Short Beeps (repeat every 30 seconds):
indicates a call is on-hold.
3. TALK/ SPEAKERPHONE (
) (For DuraFon PRO only)
a. Places or answers a telephone or intercom call.
b. Sends a Flash signal to phone line to retrieve a dial tone after the
call ends, or to perform the call waiting feature provided by local
phone companies during a call.
c. Press and hold the key for one second to enable/disable
speakerphone.
4. KEYLOCK(
) (For DuraWalkie only)
a. In Idle mode, press to lock up the keypad.
b. In 2-Way/Intercom mode, press and hold
speakerphone.
to enable/disable
5. 2-WAY/INTERCOM(
)
a. Places an intercom call to another handset ID or a group ID.
b. Intercom calls are digital, full duplex, and are conducted without the
assistance from the base.
c. Press and hold
for one second to enable/disable
speakerphone.
15
Handset Features
6. BROADCAST(
)
a. Half duplex broadcasting to handsets for immediate announcement.
7. Left/Right (
/
) Softkeys
a. Make menu selection.
8. Up(
) /Down(
) Scrolling Keys
a. Scroll through records and menu selections.
b. Adjust receiver voice volume when in Talk mode.
9. END; On/Off (
)Key
a. Ends a call.
b. Leaves current menu operation, up one level.
c. Press for 3 seconds to off the power.
Additional Handset Features
1. Multiple handsets registration
a. Up to 90 handsets.
b. ID 10 and 11 are the first two ID's assigned by the base and are
designated “administrators” who can change base settings such as
greeting message and other base administrative functions.
Note: Unless necessary, it is better not to assign ID 10 and 11 to
DuraWakie handsets.
c. ID 01-07: Group IDs. Handsets can “subscribe” from the handset
menu to group(s) and be paged when a landline caller or an intercom
caller enters a Group ID.
2. Ringer / Vibrator
a. Six ringer volume selections
(high/medium/low/vibrate/vibrate-and-ring/off).
b. Four ringer type selections.
16
Handset Features
3. Caller ID(For DuraFon PRO only)
a. Displays incoming call phone number and name on the LCD(needs
Caller ID service from local telephone company).
Note: If behind a PBX or Key system, Caller ID information will only
be recognized if the PBX or Key system passes that
information through the analog ports.
4. Call Waiting with Caller ID(For DuraFon PRO only )
a. Displays 2 nd incoming call information on the same phone line when
1 st call is in progress (needs Call Waiting with Caller ID service from
local telephone company).
Note: If behind a PBX or Key system, Caller ID information will only
be recognized if the PBX or Key system passes that
information through the analog ports.
5. Name Tagging with Caller ID(For DuraFon PRO only )
a. Matches the Caller ID with the phone book entries; once matched,
the LCD screen will display the name or nickname instead of pure
Caller ID info (needs Call Waiting with Caller ID service from local
telephone company).
Note: If behind a PBX or Key system, Caller ID information will only
be recognized if the PBX or Key system passes that
information through the analog ports.
6. DND (Do Not Disturb, i.e., Silent Ring)
Silences the incoming call ring for current call only.
7. Three Call Logs(For DuraFon PRO only )
a. Called Log: Stores 10 phone numbers (up to 28 digits each) dialed
most recently. Can perform last-number redial on all 10 numbers.
b. Received Call Log: 10 entries (14-digit phone number, 14-character
names, and time stamp), needs Caller ID service from local
telephone company.
Note: If behind a PBX or Key system, Caller ID information will only
be recognized if the PBX or Key system passes that
information through the analog ports.
17
Handset Features
c. Missed Call Log: 10 entries (14-digit phone number, 14-character
names, and time stamp), needs Caller ID service from local
telephone company.
Note: If behind a PBX or Key system, Caller ID information will only
be recognized if the PBX or Key system passes that
information through the analog ports.
d. Phone numbers and names can be saved into phonebook while in
display.
8. Any Key Answer (except END, Silent Soft Key)
9. Key-guard
10. Dialing Prefix(For DuraFon PRO only )
a. Up to 14 digits, including pause(s), one access code can be preprogrammed to be added automatically in front of the dialed
number when dialing from call logs, phonebook, and dial-and-send
dialing.
11. Call Hold(For DuraFon PRO only )
a. Places call on hold.
b. Battery Hot Swap: Change battery while call is on hold.
12. Mute
13. Phonebook
a. 90 entries, each stores a phone number or handset ID (up to 28digit) and name (up to 14-character).
b. Alphabetically sorted display and searched by letter.
c. Dial from display.
d. During the stand-by mode, you can enter the phonebook by
pressing or scrolling key.
e. Phone book transfer via wireless link.
i. Transfer specific phonebook to one handset or all registered
handsets.
ii. Transfer all phonebooks to one handset or all registered
handsets.
Re: For DuraWalkie, it can only store 2-digit handset ID(or Group
ID).
18
Handset Features
14. Key Tone
a. Three key-tone volume selections (high/low/off).
b. Four key-tone type selections.
15. Call Timer(For DuraFon PRO only )
a. Display call time duration for current call during and immediately
after the call.
16. Call Transfer
a. Direct Transfer: transfer a telephone call to another handset
without announcement.
b. Announced Transfer a telephone call to another handset before
transferring a telephone call.
17. Call Conferencing(For DuraFon PRO only )
a. 2-handset and 1-line conferencing.
b. 1-handset and 2-line conferencing.
18. Line Selection(For DuraFon PRO only )
a. When enabled from the handset menu, a handset user will be
prompted to select from a list of available lines before making an
outgoing call.
19. PBX option transfer(For DuraFon PRO only )
a. PBX options transfer via wireless link.
b. Transfer specific PBX option to one handset or all registered
handsets.
c. Transfer all PBX options to one handset or all registered handsets.
20. Base Selection ( For DuraFon PRO only )
When enable from the handset menu, a handset user can manually
select the base which is the nearest one with user before making
an outgoing call.
19
Base Illustration
Base Features
AUDIO
L4
L3
Line in
L2
L1
DC IN
Audio in DC IN
Antenna
POWER
Power LED
LINE 1
LINE 2
LINE 3
Digital 4-Line
Wireless Telephone System
LINE 4
REG Button
Reset Button
Line Status LED's
Basic Base Station Features
1. Antenna
a. The antenna port has a reverse thread connector; to remove
antenna or cable, turn clockwise; to install, turn counterclockwise.
Improper installation may damage the connector.
b. When using an outdoor antenna, locate the antenna (not the base
station itself) as high as possible for a clear transmission path.
2. LED
a. Power: Indicates base station has power.
b. In-Use: Indicates an active telephone line.
21
Base Illustration
3. Reset Button
a. Restores base station to factory settings.
b. Reset button is indented to prevent accidental system reset.
c. All handsets (including administrator) and additional base(s)
need to be re-registered after a base station reset.
4. Registration Key (REG)
Enters registration mode along with handset, assigns handset ID
(10-99).
5. L1~L4
Standard RJ-11C/CA-11A connector to plug in the telephone line.
6. Audio-in Jack (3.5mm)
7. DC In: to plug in the power adaptor
Additional Base Station Features
1. 4-channel Auto-Attendant
a. 4 Auto-Attendant can be active at the same time in case of 4
simultaneous incoming calls.
b. Allows private paging to a single handset (with individual
Handset ID) or group paging to a group of handsets (with Group
ID).
c. Per line AA enable/disable by administrator.
When disabled for a line, the administrator can set all handsets
to ring with an incoming call on that line, or a particular
Handset/Group ID (either one; not simultaneously) can be
assigned to have both incoming and outgoing call privileges
on that line. See AA Configuration by Administrator.
d. Up to 128 seconds customizable main greeting message.
e. Default of 4 lines AA is OFF.
22
Charger Illustration
Charger Features
Spare Battery
Charging Slot
Spare Battery
Charging Indicator
Handset Charging
Slot
DC IN
24
Charger Features
1. DC In
Connects to Charger AC Adaptor.
2. Handset Charging Slot
a. Charge handset battery when handset is placed in cradle.
b. Refer to the handset LCD for charging status.
i. Charging: LCD screen showed “Charging”.
ii. Fully Charged: battery status bar stands still and the LCD screen
would display “Fully Charged”.
iii. Charge Fail: Should an error occur during charging mode, the
LCD screen would display “Charge Fail”.
3. Spare Battery Charging Slot
a. Charge spare battery when battery is placed in slot.
B. LED as the spare battery charging indicator.
i. Slot is empty and the power is on: LED is Green light.
ii. Charging: LED is Orange light.
iii. Fully Charged: LED returns to Green light.
4. It is impossible to overcharge the battery using this charger.
5. The AC adapter can be used as a travel charger and plugged directly
into the handset’s DC port (located next to the headset port).
However, you can not turn off the power while charging with
the travel charger. A Warning message: “Unplug Travel Charger then
OFF” will be shown on the LCD display.
Notes:
1. Fully charge battery packs before first use.
2. Both handset and spare batteries can be charged at the same time.
3. Handset will be “power on” automatically when placing on the
charging slot.
4. However, if you run down the battery, it will take around one
minute for handset to auto power on.
5. Removing a ringing handset from the charging cradle will auto
answer the call.
25
Getting Started
Base Station Installation
For best performance, maintain a distance of at least 1 meter (about 3
feet) between the base station and other electronic devices (e.g., TV,
computer, stereo, fax machine, answer machine, cordless phone, etc.).
1. Install base station antenna.
The base station's antenna port has a reverse-thread connector; to
install antenna or cable, turn counter-clockwise; to remove, turn
clockwise. Improper installation may damage the connector.
2. Plug the transformer end of the base station AC/DC adaptor into a
standard AC electrical power outlet, plug the other end into the “DC In”
jack on the back of the base station.
a. The base adaptor's DC plug is larger in dimension than the charger's
DC plug. The charger adaptor's DC plug will not fit into the base's
DC In jack.
b. The base station's power supply (DC Adaptor) and telephone line
should be plugged into a surge protector with phone line protection.
3. Plug one end of the phone cord into one of the 4 phone jacks marked L1
~ L4 and plug the other end into the telephone outlet. Since DuraFon
PRO has the built-in “line detection” feature, it is okay to plug in the
phone jacks in random order.
4. Connect an external telephone answering device by following the
instructions that come with the answering device. An exemplary
configuration: install the external answering device in-between the
wall phone jack(s) and the Base Station. Either a multiple of singleline answering devices or a multiple-line answering device can be
used.
26
Getting Started
5. To use the Music/Message-On-Hold feature: Connect one end of a
standard audio cable into a radio or audio player, and plug the other
(3.5 mm) end into the MOH jack on back of the base.
Notes:
Recommended phone line features from the local phone company:
Multiple phone lines “ hunt group” is a useful feature and works well
with this phone system. This feature “ties” multiple phone lines to a
single phone number. When an outside caller calls this common
phone number, the phone company automatically finds a free line.
In a hunt group, the Call Waiting and the Caller ID with Call Waiting
(or called Type II Caller ID) features are unnecessary because a 2 nd
call will come in on a separate line, rather than on the same line. For
a 2 nd call coming in on a separate line, the phone system's built-in
Call Waiting feature will alert the user and allow the user to toggle
between 2 lines.
Multi-base setups:
EnGenius DuraFon PRO has the capability to expand the coverage or
capacity.
Re: For best performance, maintain a distance of at least 10 meters
(about 30 feet) between any two base stations.
* Expanding coverage :
Parallel connects all L1/L2/L3/L4 in each base as below schematic
(up to 8 bases), the use coverage will be several times increased.
Note: Telephone calls cannot be handed off between base units.
Legacy
PBX
1234
1234
1234
Base-1
Base-2
Base-3
27
Getting Started
Re : when a call is coming in from L1, any handset can pick up the
call, as long as the handset are in the coverage of base1~3.
1. Handset Registration.
a. Press REG button on Base “00” (default), four LEDs will light up in
setting mode.
6
1 (It will complete the
b. Handset operation: Press MENU
registration process).
c. Repeat, as needed, to add handsets.
Note: Additional handsets should be added to the system before
adding additional base units.
2. Establishing additional Base Units:
a. Press REG button on new Base.
b. Use Handset 10 or 11 to add base :
8
1 .
Press MENU
c. Enter 01~07 (Base ID).
d. Repeat, as needed, to add base units.


10

Select Mode
1.Add Base
10
Added Base
Number: **
CANCEL
Notes:
1. Only Handset 10, 11 can assign Base ID.
2. Base ”00” is a primary base. All handsets must register only on
Base “00”.
*Expanding capacity:
User capacity can be
increased by adding
additional base units.
Up to 8 base units can
be supported.
Legacy
PBX
1234
1234
Base-1
28
Base-2
1234
Base-3
Getting Started
Re : Handsets can answer calls from any port or line, unless port is
dedicated to a specific handset or group.
1. Handset Registration.
a. Press REG button on Base “00” (default), four LEDs will light up in
setting mode.
6
1.
b. Handset operation: Press MENU
(It will complete the registration process).
c. Repeat, as needed, to add handsets.
2. Establishing additional Base Units:
a. Press REG button on new Base.
b. Use Handset 10 or 11 to Add base :
8
1.
Press MENU
c. Enter 01~07 (Base ID).
d. Repeat, as needed, to add base units.


10

Select Mode
1.Add Base
10
Added Base
Number: **
CANCEL
Notes:
1. Only Handset 10, 11 can assign Base ID.
2. Base“00” is a primary base. All handset must register only on Base
“00”.
3. To avoid interference, the interval between any two bases should
be at least 10 meters (about 30 feet).
Handset and Charger Installation
1. Plug the transformer end of the Charger AC/DC adaptor into a standard
AC electric power outlet, plug the other end into the “DC In” jack on the
back of the Charger.
2. Install battery pack onto the handset.
3. Install handset antenna.
4. Place handset onto the charger front slot.
5. The phone system is now ready to perform basic functions such as
making and receiving phone calls and intercom calls. No base station
handset programming is needed for basic operations.
29
Basic Operations
Operation Modes
Both the base station and handset have levels of operation at which time
only certain procedures of functions can be performed.
Re: The main difference between DuraFon PRO and DuraWalkie is the
handset of DuraFon PRO has the capability to make telephone calls,
and the handset of DuraWalkie does not.
A. Base Operation Modes
1. IDLE mode- this is the default mode. The “Intercom”, “Broadcast”, and
“Volume keys” are active in IDLE mode.
2. TALK mode- the base operates in this mode during a phone call,
intercom use, and broadcast operation. The “In Use” , “Intercom”, and
“Broadcast” LED will light up respectively.
3. REGISTRATION mode- the base enters this mode by pressing the REG
button for three seconds. There are no active base unit keys once this
mode has been entered. Four LEDs will light up in Registration mode.
B. Handset Operation Modes
1. IDLE mode- this is the default mode.
a. If there is no on-going activity, the handset automatically goes into
SLEEP/IDLE mode to save battery power.
b. The handset can be turned off completely by holding down the END
key for 3 seconds.
c. The idle screen display (custom name) can be edited.
d. The 2-digit number represents the handset ID.
2. Menu mode
a. Press the (Right softkey) function key to activate MENU mode.
b. In MENU mode, the handset settings and information contained in
memory can be changed.
c. The functions available through the MENU selection are covered in
greater detail from page 53.
d. The MENU structure display as below:
30
Basic Operations
6. Charging cradle may be wall mounted, but an “ L” bracket should be
used for support under the cradle to avoid breaking mounting slots.
An “L” bracket is not included, but can be purchased from a local home
center.
Note:
1. The handset packaged along with a Base Station is pre-registered
at the factory. If you have a new handset, you will need to register
the handset with the base station in order to be recognized as a
member handset by the base and by other handsets. See Handset
Registration.
2. Fully charge battery packs before the first usage.
31
Basic Operations
DuraFon PRO
Main menu
Sub-menu
1.Dialed
2.Received
3.Missed
1.KeyGuard
1.Ring Volume
2.Ring Tone
3.Key Volume
4.Key Tone
2.PhoneBook
3.Call Logs
1.Dial Prefix
2.Group Select
3.Base Select
4.Clear
5.Naming
6.Contrast
7.Backlight
8.Line Select
9.PBX Options
0.Language
#.PA On/Off
.Phone Reset
4.Sound
5.Settings
6.Registration
7.Unused
1.Register
2.Deregister
3. Remote REG
8.Multi-base
Select Mode:
1.Add Base
9.Admin
Admin:
1.System
2.Line Setting
3.Auto Attndnt
32
Basic Operations
DuraWalkie
Main menu
Sub-menu
1.KeyGuard
1.Ring Volume
2.Key Volume
3.Key Tone
2.PhoneBook
1.Group Select
2.Clear
3.Naming
4.Contrast
5.Backlight
6.Language
#. PA On/Off
. Phone Reset
3.Unused
4.Sound
5.Settings
1.Register
2.Deregister
3.Remote REG
6.Registration
7.Unused
8.Multi-base
Select Mode:
1.Add Base
9.Admin
Admin:
1.System
2.Line Setting
3.Auto Attndnt
33
Basic Operations
Making a Telephone Call (For DuraFon PRO only)
1. Press TALK , wait for dial tone, and then enter phone number.
2. Alternatively, you can enter phone number first then press TALK Key.
When using this method, you can use the CLEAR (Left) and DELETE
(Right softkeys) to edit the number entered. “Delete” erases the last
digit entered. “Clear” erases the entire line but remains in the dialing
mode.
3. Speed dial by access the entries in the phone book.
a. Press
or
scrolling key to enter the phone book.
b. Press TALK to dial the number.
4. To abort dialing, press END key.
5. During the call, press and hold the TALK Key to activate the
speakerphone.
Notes:
1. After a link is established, the Base ID will appear on the upperright corner.
If no Base ID shows up, it implies that you are approaching the
boundary of the coverage.
2. If the line is occupied, the LCD shows “No Line Available” and
handset returns to standby mode.
3. If a link cannot be established, the LCD will show “No Connection”
after a 12-second time out.
4. A call duration timer will start displaying the length of the call after
link is established.
Making a 2-Way/ Intercom Call
The EnGenius Industrial Cordless Phone System offers private,
Intercom/2-way radio calls independent of the base station.
Intercom/2-way communication can be placed from handset to handset.
Handset to Handset Calls.
34
Basic Operations
1. Press INTERCOM key followed by a two-digit handset ID or Group ID.
2. Press END key to end the call.
3. During the call, press and hold the TALK Key, the speakerphone is
active.
Notes:
1. Intercom calls can be made regardless if the Base Station is
present.
2. If a Group ID is entered, the first handset (belonging to that group)
that answer will establish a link with the caller. See Handset
Group Subscription.
3. If a link cannot be established, the LCD shows “No Connection”
after a 12-second time out.
Making a Broadcast
1. Broadcasting all handsets.
a. Press & hold BROADCAST key from one handset.
b. A series of beeps will indicate initiation of handset broadcast to all
handsets within communication coverage.
c. Begin speaking after the series of beeps has ended.
d. Release BROADCAST key to end the broadcasting.
2. Broadcasting a group of handsets.
a. Enter the Group ID and then press & hold BROADCAST key.
b. A series of beeps will indicate initiation of handset broadcast to all
handsets within communication coverage.
c. Begin speaking after the series of beeps has ended.
d. Release BROADCAST key to end the broadcasting.
3. Broadcasting an individual handset.
a. Enter the Handset ID and then press & hold BROADCAST key.
b. A series of beeps will indicate initiation of handset broadcast to all
handsets within communication coverage.
Re: When the handset is in use with a call or put a call on hold, it can’t
be enabled with broadcast.
35
Basic Operations
Notes:
1. You need to continuously press BROADCAST key when doing
broadcast. The broadcast will be over once user release the key.
2. You need to notice that there is no bi-bi-beep sound when
receiving a broadcast.
3. You can press the SILENT (Left softkey) if you choose to ignore
the call. The SILENT key operation is valid only for the current
call. You can silent all broadcast by turning off the ringer to set
auto-silence from the handset menu.
Redial (For DuraFon PRO only)
1. Press REDIAL (Left softkey).
2. The LCD shows the last phone number dialed. To dial this number,
press DIAL (Left softkey).
3. Use Up or Down Arrow Key to scroll through the last 10 phone numbers
dialed. Select and press DIAL key.
Note:
Intercom numbers (Handset ID) are not stored in the last 10 numbers
dialed log.
Receiving a Telephone Call (For DuraFon PRO only)
1. When an incoming call arrives, the handset will ring or vibrate unless
the ringer has been turned off.
2. If the handset is on the charger cradle (ringer will be temporarily
switched to “Ring” if it has been set to “Vibrate” ), lift the handset and
start the conversation.
3. If the handset is not on the cradle, press any key (except END , and the
SILENT softkey) to answer.
4. During the call, press and hold the TALK Key, the speakerphone is active.
Re:DuraWalkie handset can’t receive a telephone call directly, but it can
receive a transferred telephone call from PRO handset.
36
Basic Operations
Also it can transfer the same telephone call to other DuraWalkie or
PRO handset. (Details refer to call transfer)
Notes:
1. You can press SILENT (Left softkey) if you choose to ignore the
call.
Unlike turning off the ringer (from the handset menu), the SILENT
key operation is valid only for the current call.
2. If Caller ID service is available, the LCD will display the incoming
call information. If the LCD shows “Private” or “Unknown” , the
caller's information may have been blocked by the caller or the
originating phone company.
Receiving an Intercom Call
1. When an intercom call arrives, the handset will ring or vibrate unless
the ringer has been turned off. Press TALK key to answer the intercom
call.
2. If the handset is on the charger cradle (ringer will be temporarily
switched to “Ring” if it has been set to “Vibrate” ), lift the handset and
start the conversation.
3. If the handset is not on the cradle, press any key (except END and the
SILENT softkey) to answer.
4. During the call, press and hold the TALK Key, the speakerphone is
active.
Notes:
1. The LCD displays the caller's Handset ID.
2. You can press the SILENT if you choose to ignore the call. Unlike
turning off the ringer the SILENT key operation is valid only for
the current call.
37
Basic Operations
Ending a Call
To end a telephone or intercom call, press END key or place handset into
charging cradle.
Adjusting Receiver (Earpiece) Voice Volume
1. Voice volume can only be adjusted during a call.
2. There are 6 levels of volume selections. Default as volume 4. Use
and
scrolling key to adjust.
3. The new setting remains effective for all future calls until changed
or handset is power down.
Placing a Call On Hold (For DuraFon PRO only)
1. For calls held at DuraFon PRO Base only
2. When a call is in progress, it can be put on hold by pressing the HOLD
(Right softkey).
3. To return to the conversation, press UNHOLD .
Notes:
1. The call being placed on hold can only be removed from HOLD by
the handset that puts it on hold.
2. Handset LCD displays a call is being on hold. An alert tone (double
beep) every 30 seconds will remind the handset that a call is being
on hold.
3. If the operation (e.g., call transfer) after putting a call on-hold fails,
the held call may be dropped.
4. You can power off the handset (e.g., change battery) while call is
on hold.
5. After power on again, you can continue the call by pressing
UNHOLD (Left softkey) or select 3 from the Option menu to
terminate the hold state. You can only unhold the call when within
38
Basic Operations
the coverage area of the base. Once you're out of the base
coverage, you can return to stand-by using “Clear hold” function
in the “OPTION” list item #3.
Mute
1. After a link is established, you can press OPTION (Left softkey) and
press 0 to mute the handset microphone.
2. When mute is active, the other party will not hear your voice, but you
can still hear the other party.
3. To end the mute, press OPTION (Left softkey) and press 0 to unmute
the handset microphone.
Re: If established an intercom call, when end the mute, press
UNMUTE (Left softkey).
Do Not Disturb (Silent Ring)
Sounds
Ring Volume , then
1. Enter the key sequence MENU
select “Off” . Press SAVE to confirm your choice. This will turn off the
ringer until it is turned on again from the menu.
2. For temporary silencing the ringer when an incoming call arrives, press
SILENT (Left softkey).
Key Guard
1. To prevent accidental dialing, you can press MENU (Right softkey),
then press 1 to select KeyGuard option. The handset keypad is
locked. No key entry is accepted except the power on/off key.
2. To unlock the keypad, press UNLOCK (Left softkey) then within 2
seconds, press the digit 1 to unlock.
3. Key Guard is in effect until unlocked or powered off.
To View Missed Call(s) (For DuraFon PRO only)
1. Whenever you have missed incoming call(s), you can press VIEW
softkey to enter the call logs information.
39
Basic Operations
2. You need to subscribe the caller ID service from local telephone
company to retrieve this data.
To Call back from Call Log (For DuraFon PRO only)
1. When you review missed incoming call(s), you can directly call back by
pressing TALK Key.
2. The displayed CID number in most cases will be a 10-digit number with
the 3-digit area code followed by the 7-digit telephone number. If the
area code is unnecessary for calling back, you can follow below rule to
adjust the calling back number:
a. Press FORMAT key once, the 3-digit area code will be removed.
b. Press FORMAT key twice, “1” will be added in front of the displayed
number.
c. Press FORMAT key three times, it will loop back original displayed
number.
Re: The CID default is 10 digits, when press FORMAT key, it will be
7-digit
11-digit
10-digit in circle.
3. After the displayed number chosen, press the TALK key to call back.
Battery Recharge and Replacement
1. Charge the battery when one or several of the following happen:
a. Phone beeps twice every two seconds.
b. Battery icon is empty.
c. Phone does not respond when a key is pressed.
d. LCD and backlighting become dim.
e. A decrease in coverage is experienced.
2. You can replace the handset battery after placing the call-in-progress
on hold.
3. Battery talk time and standby time vary depending on the talk/standby
pattern and the operating distance. Returning the handset back to the
charging cradle as often as possible is recommended for best
performance. Use only manufacturer provided battery and charger!
40
Advanced Operations
Handset Registration
1. If your handset is purchased as part of a system, it has been preregistered with the base station at the factory.
2. If the Handset ID reads “00”, that means it is a new handset or the ID
has been erased. You need to register the handset with the base
station. In certain situations, you may want to change a handset's ID.
For example, you want to change a particular handset from a user to an
administrator (ID 10 or 11), or vice versa. Or in some rare occasions,
you find another handset having the same Handset ID.
3. Registration:
a. Press MENU -6 to enter the registration mode
b. Press and hold the base's Registration REG button for 2 seconds
until the L1, L2, L3, and L4 LED come on.
c. Press handset key 1 , this completes the registration process.
The base station will assign a handset ID between 10 and 99. The
assigned ID will be displayed on the handset LCD, indicating
successful registration.
d. Repeat above steps for all additional handsets.
e. The first two handsets registered will be given ID 10 and 11, which
gives them administrator privileges.
Re : Base “00” is a primary base. All handsets must register to
Base “00”.
4. De-registration:
a. You can de-register a handset from a base. De-registration will reset
the Handset ID to 00, erase the system security code, and free up the
old ID for future registration.
b. After deregistration, the handset will not be able to use the base to
make or receive phone calls, nor can it use the intercom to reach
other handsets.
c. Press handset MENU (Right softkey).
d. Press the handset number key 6 , this will enter the handset
registration menu.
e. Press and hold the base's REG button for 2 seconds until L1, L2, L3,
and L4 LED come on.
41
Advanced Operations
f. Press the handset number key 2 , this completes the de-registration
process. Upon successful de-registration, the handset will show ID “00”.
Notes:
1. The base has a 30 second registration timeout starting from
pressing the REG button. The handset has a 12 second registration
timeout starting from the time registration or de-registration option
has been selected. The base and handset will automatically exit
registration mode after timeout.
2. Repeat registration or de-registration process if unsuccessful.
Advanced Registration
1. Advanced registration functions can be performed by administrator
handsets (ID 10 and 11) only.
2. Administrator handsets can perform advanced registration function
as long as it is within range with the base station. The base station
does not need to be in registration mode.
3. De-register a Handset ID by administrator:
a. Make sure that the administrator handset is within the coverage
range of the base station.
b. Press administrator handset MENU (Right softkey) .
c. Press number 9 , this will enter the handset administration menu.
d. Press number 1 , handset enters system setting menu.
e. Press number 2 , and enter the two-digit Handset ID to be cleared.
f. Upon successful operation, the handset LCD will display “Done”,
otherwise it will show “Message not received, try again”.
4. Obtain a Specific Handset ID:
a. If a particular Handset ID is preferred over sequentially assigned ID,
the administrator can “tel” the base in advance what the next ID
assignment should be.
b. Press administrator handset MENU (Right softkey).
c. Press the number 9 , this will enter the handset administration menu.
d. Press number 1 , handset enters system setting menu.
e. Press number 5 , and enter the two-digit Handset ID to be assigned
next by the base.
f. Upon successful operation, the handset LCD will display “Done” ,
otherwise it will show “Message not received, try again”.
42
Advanced Operations
g. If the handset ID is already in use by another handset, the
administrator will be alerted. In that case, the administrator can
choose another ID or asks the handset having the desired ID to
vacate by de-registering with the base.
h. Perform registration immediately afterward for the handset desiring
a specific ID to ensure that the ID is not taken by another handset.
5. Remotely register Handset:
a. If base install in ceil or higher location, administrator handsets can
perform remote registration.
b. Press administrator handset MENU (Right softkey).
c. Press the number 6 , this will enter registration mode.
d. Press the number 3 , this will replace the procedures to press & hold
the base REG button until the L1, L2, L3 and L4 LED come on.
e. Proceeding the handset registration process for new handsets.
Notes:
1. De-registration by the administrator will disable a handset's ability
to use the base station to make or receive phone calls. This also
frees up the ID for future registration.
2. Handsets de-registered by the administrator can still perform
intercom to other handsets.
Handset Group Subscription
1. Up to seven handset groups (01-07) can be defined and handsets can
decide which group(s) they want to be in.
2. For example, Group 1 represents the Customer Service Group, Group
2 represents the Sales Group, and Group 3 is the Marketing Group.
Suppose that Handset 11 wants to receive incoming rings for all Sales
and Marketing related calls. Then handset 11 will need to “subscribe”
to Group 2 and Group 3.
43
Advanced Operations
3. Group Selections:
5 to enter the handset setting menu
a. Press handset MENU
b. Press number 2 , handset enters group select menu.
c. Press ADD softkey and enter two-digit group number (01~07) to
add membership in a group.
d. Repeat for all desired groups.
e. Delete group selections by pressing DELETE (Right softkey) and
enter group number.
Notes:
1. The handset can change group affiliations at any time.
2. The base (administrator) is not responsible for group assignments.
Consequently, it cannot unsubscribe a handset from a group.
Call Transfer (For DuraFon PRO only)
1. While a telephone call is in progress, you can place it on hold and
transfer the call.
2. Press HOLD softkey to put call on hold.
3. Press OPTION softkey to enter feature list for selection.
4. Press number 2 and enter a two-digit Handset ID to call another
handset extension.
a. Un-announced Call Transfer:
Press END before the destination handset answers, the call is
automatically transferred to the destination handset.
b. Announced Call Transfer:
(1) Speak to the destination handset.
(2) Press XFER softkey or the END to end announcement. The call
is transferred to the destination handset.
Notes:
1. If the destination handset does not answer after handset paging
timeout, the call is routed back to the originating handset.
2. Above described “Call Transfer” is for DuraFon PRO handset-tohandset call transfers.
44
Advanced Operations
3-Way Conferencing (For DuraFon PRO)
1. While a telephone call is in progress, you can place call on hold and
bring in another phone line or another handset for a 3-way conference.
2. Press HOLD (Right softkey) to put the current call on hold.
3. Press OPTION (Right softkey) to enter selection menu.
4. 3-Way Conferencing with a Second Handset:
a. Press number 2 and enter a two-digit Handset ID to call another
handset extension.
b. After the second handset answers, press the CONF ( Left softkey).
c. Two handsets and one phone line can now talk simultaneously.
Any one party can drop out of the 3-way conferencing, leaving the
remaining two parties still connected.
5. 3-Way Conferencing with a Second Phone Line:
a. Press number 1 and enter a phone number to call another phone
line.
b. After the second line answers, press the CONF (Left softkey).
c. One handset and two phone lines can now talk simultaneously.
i. If one phone line hangs up, the handset continues talking to the
remaining phone line.
ii. If the handset presses END key, the 2nd phone line will be
dropped.
The handset and the first phone line continue conversation.
Notes:
1. 3-way conferencing between 3 handsets is not supported.
2. Unlike 3-way conferencing provided by the phone company, 3-way
conferencing involving 2 phone lines will take up two physical lines,
leaving only two lines left available for other handsets.
The handset must have access to a second line.
Base Select (For DuraFon PRO only)
1. A handset can manually select the desired base station before access
outbound line.
2. Press handset MENU (Right softkey).
3. Press the number 5 , this will enter the handset setting menu.
45
Advanced Operations
4. Press number 3 , handset enters Base Select setting mode.
5. Use
or
arrow to scroll up and down the selection (On/Off)
6. Make a selection (default =off), and press SAVE (Left softkey).
Re: When turns on the Base Select, you must enter 2-digit Base
ID after press the TALK key.
Notes:
1. Because this setting allows handset manually select the base
station, the handset must be in range with the desired base station.
Call Waiting (For DuraFon PRO only)
1. A handset, while talking on one phone line, can be informed of the
arrival of a new incoming phone call.
2. For example, suppose that Handset 15 is talking on Line 1. When a
new call comes in on Line 4 and the caller enters extension number
*15* when prompted by the AA, or if the call is set to be routed to
Handset 15 when AA is disabled.
3 . The base station recognizes that Handset
15 is busy. Instead of announcing to Line 4 that Handset 15 is busy, the
base sends an alert to Handset 15.
4 . Upon receiving the alert, the handset sounds an audible double beep
alert and LCD displays “New call on Line 4”.
5 . Handset 15 can:
a. Ignore the new call; continue talking to Line 1.
b. Press Switch key to switch to Line 4.
c. Subsequent pressing of FLASH key will toggle between Line 1 and
Line 4.
d. Press END key while talking to a line will terminate that particular
call and automatically switch back to talking to the remaining line.
Notes:
1. This built-in call waiting is separate from the Call Waiting feature
available from the local phone company. The phone company
provided Call Waiting functions on the same phone line, while the
DuraFon Call Waiting functions on two separate phone lines.
2. This feature only works for 2 lines, if a 3 rd phone call comes for the
same handset, the call will not be routed to the handset.
46
Advanced Operations
3. It is recommended to order from the local phone company Hunt
Group feature for all your lines and not subscribe to the Call Waiting
feature.
Auto-Attendant (AA)
1. When enabled by the administrator, an automated attendant would
greet a telephone line incoming call.
2. The caller will be prompted by the greeting message to enter a two-digit
extension number (Handset ID) or press 0 for operator.
3. The greeting message is user programmable. The Handset ID that is
designated as the operator is also user programmable.
i. Default greeting message (Main OGM): “Please enter the extension
number or press 0 for the operator”.
ii. Default operator: Handset 10.
4. AA will ask for another handset ID if the first entry is invalid (no
registered handset with that ID) with the announcement (OGM2): “The
extension you entered is invalid, please try another extension or press
0 for the operator”.
5. If there is no entry time out, AA will announce (OGM3): “Please hold,
your call is being transferred to the operator”. And automatically ring
the operator handset.
6. If the destination handset does not answer (busy, power off, or out of
range) after handset paging time out, the AA prompts the caller for
another extension number by announcing (OGM5): “The extension
you’ve entered is busy or not available. Please enter another extension
number or press 0 for the operator”.
7. If the 2 nd try is still not successful, AA will announce (OGM4): “Sorry,
nobody can answer your call right now. Please try again later, goodby”.
Then drops the call.
8. When the DURAFON PRO base station is connected to wired PBX
extension lines, calls addressed/routed to the AA operator can be sent
back to the operator of the wired PBX system. From an administrator
handset, up to 10 keys/digits are allowed to program a specific code in
order to transfer the calls back to the wired PBX. This feature can only
be enabled and pre-programmed by an administrator handset (Handset
ID 10 or 11). Consult with the wired PBX manual for operation instructions
and correct key sequence for transfer calls to the operator from an
extension.
47
Advanced Operations
Notes:
1. Intercom calls are not routed by Auto-Attendant.
2. Routing messages OGM2,3,4 and 5 are not user programmable.
3. The timeout is 5 seconds for entering extension number.
4. The calls can be routed to either a Handset ID or an extension
number of the wired PBX system, There can be only one operator
for the AA, which is either an DURAFON PRO handset or the wired
PBX operator.
5. Call routing is at most 2 hops. That is, if both the 1st and th 2 nd
handsets do not answer, the call will be terminated if the operator
does not answer.
AA Configuration by Administrator
1. Administrator can change the following AA settings:
a. Record/playback new main greeting message.
b. Set number of rings before AA picks up a call.
c. Turn on/off the AA line-by-line.
d. Set Designated Handset ID for AA disabled line(s). Either the
Designated Handset ID or the Group ID can use that particular line
for incoming and outgoing calls. Which means this specific line(s)
will be dedicated to a particular handset (Handset ID 10-99) or a
calling group (Group ID 01-07).
e. Designate an operator, the handset which would answer un-routable
calls or when the caller chooses “Operator” when prompted.
Change AA Parameters:
a. From an administrator handset (Handset 10 or 11), press Menu
(Right softkey).
b. Press number 9 , this will enter administration menu.
c. Press 3 , handset enters AA setting menu.
i. Press 1 and follow instruction to record new greeting message.
ii. Press 2 to playback the current greeting message.
iii. Press 3 to set number of rings before the AA picks up a call. Use
Up/Down arrow to choose between 2 and 9 rings.
48
Advanced Operations
iv. Press 4 to turn AA On/Off. This can be done separately for each
phone line by using Up/Down arrows to scroll through Line 1 to
Line 4, and press On or Off softkey to turn AA On/Off.If turning
off the AA may be useful when:
The line is not used by a group of people.
External answering machine is to be attacked to the line.
v. Press 5 and select from the following two options to set Operator
for AA:
“Handset” : assign a specific handset as operator by entering a
two-digit handset ID (default=Handset 10) as operator for all
calls addressed to the operator when AA is on, or
“PBX” : transfer calls to be answered by the operator back to the
designated wired PBX operator. System administrators must
know the proper programming and “call transfer” feature code
(available from the user manual of the wired PBX system) in
order to perform this function correctly.
The following example is the instruction to route a call back to
the brand N’s PBX system by pressing “Flash-7-0-1-8-3-0”,
where a Flash key is pressed followed by the call transfer code
“70”, then enter the extension number “1830” immediately.
Confirm the set up by press SAVE using the (Left softkey).
Notes:
1. Only administrator can change AA settings.
2. Because AA setting is stored on the base station, the handset must
be in range with the base to make changes.
3. The maximum recording time for the greeting message is 128
seconds.
4. Allowing each line’s AA to be turned on or off separately is useful if
different lines are used for different purposes.
5. When AA is disabled, the line can be dedicated to either an
individual Handset ID or a Group ID.
6. The operator can be any individual handset or a group; it doesn’t
need to be an administrator handset (Handsets 10 and 11).
7. The minimum number of rings before the AA picks up cannot be
lower than two for the purpose of receiving the Caller ID message.
49
Advanced Operations
Line Dedication
1. Line dedication function can be performed by administrator handsets
(ID 10 and 11) only.
2. By default all incoming calls will ring all handsets .
9
2
2 for
3. With the administrative handset, press MENU
Line Dedication setting.
4. It will first show Line 1 and status. If you wish to dedicate line 1 to a
specific handset or group, you need to press OK . To dedicate lines 2-4
use
or
scrolling key on the keypad.
5. After choosing a line, it will show YES and NO , when choosing
YES , you need to enter the handset ID or group ID for extension
number. If you choose NO , it will go back to Line setting menu.
Notes:
1. When entering Line Dedication setting, it will show line and status.
If line is already dedicated to a specific handset or group, it will
show the handset or group ID behind the line. If line isn't dedicated
to a specific handset yet, it will show “ALL HS” behind the line.
2. When setting Line Dedication, make sure the handset or group ID
is correct to avoid losing calls sents to an DuraWakie handset or
invalid ID.
3.Handsets dedicated to a port will also receive calls from nondedicated line as well as the handset’s dedicated line. Use Line
Dedication for a group on other lines to further manage calls.
Outbound Line Selection (For DuraFon PRO only)
5
8 while the phone is in standby to enter Line
1. Press MENU
Select menu.
2. Use
or
to switch between On and Off, default = Off.
3. If set to On, when pressing TALK or entering a phone number followed
by pressing TALK Key, the handset LCD display will show “Select Line”
followed by available lines (1~4). Select from one of the available lines
i.e. press 1 to select line 1 and press 2 to select line 2.
4. This feature is also supported when selecting a second line during call
conferencing.
50
Advanced Operations
Change System and Line Settings by Administrator
1. There are two system parameters that can be changed by the
administrator: clear (de-register) handset ID and set the next handset
ID to be assigned by the base.
2. From an administrator handset (Handset 10 or 11), press MENU
(Right softkey).
3. Press number 9 , this will enter the administration menu.
4. Press number 1 , handset enters System setting menu.
a. Dial tone:
Press 1 to set up the dial tone to be either “Tone” or “Pulse” . Press
1 to choose “Tone” or press 2 to choose “Pulse”.
b. Flash time:
Press 2 to set up the flash time from 100ms, 200ms, to 900ms (9
levels to choose from.) For example, press 2 if the desired flash
time is 200ms. Default flash is 600ms.
c. Line Detect:
Press 3 to set up the line detect to be either “On” or “Off” Press 1
to choose “On” or press 2 to choose “OFF”. Default is ON .
d. Clear Handset ID:
Press 4 and enter a two-digit Handset ID when prompted to clear
this ID for later assignment.
e. Set next Handset ID to be assigned:
Press 5 and enter a two-digit Handset ID when prompted. This is
the ID that will be given out by the base to the next handset
registering with the base.
5. Press number 2 , handset enters Line Setting menu.
a. Enter Base ID(00~07) to access base.
b. Press 1 to enter Broadcast setting.
i. Press
or
to select L3 or L4 (the status of setting will be
displayed on LCD)
ii. Press CHANGE to enter the setting mode, and the base ID will be
displayed on LCD.
iii. Press ON (Left softkey) to enable the broadcast function. Press
OFF (Right softkey) to disable the broadcast function.
51
Advanced Operations
iv. After setting broadcast, press ON (Left softkey) to enable the AA.
Press OFF (Right softkey) to disable the AA.
Re: L3 and L4 can be setting as two broadcast lines, repeated
above items for setting 2 broadcast line.
c. Press 2 to enter Line dedication setting.
i. Select base's line and press handset OK (Right softkey).
ii. Line Dedicate confirm:
Press NO (Right softkey) to go back Line Setting Menu.
Press YES (Left softkey) then enter extension number.
nd
Notes:
1. De-registration by the administrator will disable a handset's ability
to use the base station to make or receive phone calls. This also
frees up the ID for future registration.
Phonebook Operations
1. You can store up to 90 entries in the phonebook. Each entry can
contain a phone number or handset ID (up to 28 digits) and a name
(up to 14 characters).
Re: For DuraWalkie, each entry can store 2 digits handset ID or Group
ID.
2. To access phonebook, press MENU followed by 2 or
or
scrolling key when handset in standby mode.
3. To add a new entry:
a. Press ADD softkey.
b. Enter a phone number when LCD prompts “Number?” Use DELETE
softkey to delete the last digit entered. Press SAVE when
completed.
c. You will then be prompted to enter a name for the phone number just
entered.
(1) Press SAVE softkey to enter a phone number without a name.
All records without a name will be placed on top of the list, in the
order they are entered.
(2) To enter the name, press the corresponding keypad number one
or more times according to the order of the character on the key.
(3) Use DELETE softkey to delete the last character entered. When
completed, press SAVE softkey to confirm your selection.
52
Advanced Operations
Notes:
1. When entering a phone number, the cursor automatically advances
to the next digit field. Use
or
scrolling key to move the
cursor backward or forward to insert or delete.
2. When entering a name, the cursor automatically advances to the
next character field if you press a different key for the next
character. If you need to enter consecutive characters from the
same key, you can wait for the cursor to advance or use
or
scrolling key to move the cursor backward or forward manually.
Also use
or
to move the cursor to insert or delete.
3. By default, all letters are entered in the upper case. Use the key
to toggle between upper and lower cases.
4. A “Pause” entry represents a 2.8 second delay in dialing the
following digits, which is useful when calling a sequence of
segmented numbers (e.g., access code, credit card number, autoattendant entries, etc.) Pause is entered by pressing the * key
twice (LCD displays P).
Entering pause twice (PP) will result in 5.6 seconds pause in the
dialing.
4. The entries are alphabetically sorted and stored as a list in an
ascending order (A to Z) from the top of the list.
a. If the phonebook is entered from the menu, the first entry displayed
is from the top of the list.
b. If the phonebook is entered using the
arrow, the first entry
displayed is from the top of the list.
c. If the phonebook is entered using the
arrow, the first entry
displayed is from the bottom of the list.
5. The first line of LCD display shows name and the 2 nd line shows the
phone number. If the phone number is longer than 14 digits, press
OPTION softkey and select Option 3 to view the complete number.
6. To search for a record:
a. Use
or
scrolling key to enter the Phone Book mode.
b. Press a key that corresponds to the first character of the name you
are looking for.
53
Advanced Operations
c. For example, you are looking for “EnGenius”, and then press the
number 3 once.
d. Use
or
scrolling key to locate the exact record you are
looking for .
7. To erase phonebook entry:
a. Use
or
scrolling key or the alphabetical search method to
located the record to be erased.
b. Press OPTION softkey to enter editing menu.
c. Press 1 to erase the designated phone entry.
d. LCD shown “Are you sure?” Press Yes to double confirm your change.
8. To edit phonebook entry:
a. Use
or
scrolling key or the alphabetical search method to
locate the record to be edited.
b. Press OPTION softkey to enter editing menu.
c. Press 2 to edit the designated phone entry.
9. Dial from display:
a. Press TALK or Intercom to dial the phone number or Handset ID
displayed.
10. To transfer (cloning) phonebook:
To transfer phonebook, both parties have to enter the phonebook
transfer mode firstly by following below:
a. Press OPTION follow by 4 or
or
scrolling key when
handset in phonebook mode.
b. For phone sending party, press 1 to enter sending mode.
i. Either press TX ALL (Left softkey) to transfer all phonebook
entries to another handset(s).
ii. Or press TX ONE (Right softkey) to transfer one entry to another
handset(s).
iii. Press 2-digit handset ID or group ID, then select all phonebook
entries or one entry to be transferred.
Re : “00” means all handsets
iv. During phonebook transferring, LCD shows “Sending” and 2digit countdown on the LCD to indicate the phonebook numbers
which are waiting for sending.
54
Advanced Operations
c. For phonebook receiving party, press 2 to enter receiving mode.
i. When entering the receiving mode, LCD shows “Ready”.
ii. Start to receive phonebook, LCD shows “Get phonebook from
Ext. # : xx” .
iii. A beep emitted when receiving each phonebook.
iv. When the phonebook receiving, 2-digit countdown on the LCD
to indicate the phonebook numbers which are waiting for
receiving.
Re: The phonebook transfer through the wireless interface, it
may partially miss transmission by interference.
Notes:
Character Table:
Key
Characters and Orders
1
'+,.*()&1
3
DEF3
5
JKL5
8
TUV8
0
0
#
Toggle case when in
character editing
* P (Pause) when in
number editing
Key
2
4
7
9
*
Characters and Orders
ABC2
GHI4
PQRS7
WXYZ9
Space when in
character editing
# when in number
editing
Broadcast through PBX
1. DuraFon PRO and DuraWalkie both have the broadcast function, each
can broadcast another handset without going through the base station,
as long as the handsets are connecting. However, when setting up the
multi-base, the broadcast feature may not be available due to the
coverage range. In that case, you can use the function of “Broadcast
through PBX” to broadcast.
2. From an administrator handset (Handset 10 or 11), press MENU
(Right softkey).
3. Press number 9 , this will enter administration menu.
55
Advanced Operations
4. Press number 2 , handset enters Line setting menu.
a. Enter Base ID (00~07) to access base.
b. Press 1 to enter Broadcast setting.
i. Press
or
to select L3 or L4 (the status of setting will be
displayed on LCD)
ii. Press CHANGE to enter the setting mode, and the base ID will be
displayed on LCD.
iii. Press ON (Left softkey) to enable the broadcast function. Press
OFF (Right softkey) to disable the broadcast function.
iv. After setting broadcast, press ON (Left softkey) to enable the AA.
Press OFF (Right softkey) to disable the AA.
Re: L3 and L4 can be setting as two broadcast lines, repeated
above items for setting 2 broadcast line.
5. When calling through the line 3 or 4, the caller will be prompt ed by the
greeting message to enter a two-digit extension number ( “01” ~ “07”
for Group ID: “10” ~ “99” for Handset ID: “00” for all).
a. The greeting message: “Please enter the extension number” .
b. If there is no entry after 5 seconds, the broadcast will be enabled to
all handsets.
nd
Note:
1. Line 3 and or 4 can be reserved for broadcast function.
2. For a single broadcast port; reserve Line 3 for broadcast and
line dedicate (see pg. 46) Line 4 to a non-existent handset (ie:
99).
3. A base unit configured with a single broadcast port Lines 1 and
2 may be used as standard telephone ports or lines.
4. For dual broadcast ports; reserve Line 3 and 4 for broadcast and
line dedicate Lines 1 and 2 to a non-existent handset (ie: 99)
5. Broadcast is limited to 30 seconds.
56
Advanced Operations
Menu Operations
DuraFon PRO
Main menu
Sub-menu
1.Dialed
2.Received
3.Missed
1.KeyGuard
1.Ring Volume
2.Ring Tone
3.Key Volume
4.Key Tone
1.Dial Prefix
2.Group Select
3.Base Select
4.Clear
5.Naming
6.Contrast
7.Backlight
8.Line Select
9.PBX Options
0.Language
#.PA On/Off
.Phone Reset
2.PhoneBook
3.Call Logs
4.Sound
5.Settings
6.Registration
7.Unused
1.Register
2.Deregister
3.Remote REG
8.Multi-base
Select Mode:
1.Add Base
9.Admin
Admin:
1.System
2.Line Setting
3.Auto Attndnt
57
Advanced Operations
1. Press MENU (Right softkey) while the phone is in standby.
2. Press 1 to lock keypad (see Key Guard).
3. Press 2 to view, search, erase, edit and transfer the phonebook
(see Phonebook).
4. Press 3 to view the last 10 numbers called, received, or missed.
Records can be erased or edit/save into the phonebook.
a. Press 1 to view the last 10 phone numbers dialed, starting from the
most recent one. Use
or
to scroll through the list.
i. Press OPTION (Right softkey) for options.
* Press 1 and confirm to erase the current record.
* Press 2 to edit and save or save without editing into the
phonebook.
* Press 3 to view the complete number if the phone number is
longer than 14 digits.
b. Press 2 to view the last 10 phone numbers received, starting from
the most recent one. Use
or
to scroll through the list.
i. Press OPTION (Right softkey) for options.
* Press 1 and confirm to erase current record.
* Press 2 to view the arrival date and time of the call.
* Press 3 to edit and save or save without editing into the phonebook.
c. Press 3 to view the last 10 phone numbers received but not
answered, starting from the most recent one. Use
or
to
scroll through the list.
i. Press OPTION (Right softkey) for options.
* Press 1 and confirm to erase current record.
* Press 2 to view the arrival date and time of the call.
* Press 3 to edit and save or save without editing into the phonebook.
d. The two-digit index on the upper right corner of the LCD display
shows the location in ascending order, with 01 being the most recent
call.
e. While viewing any of the three call logs, press DIAL (Left softkey) to
dial the phone number.
Notes:
1. Only phone numbers are stored in the three call logs. Intercom
calls are not recorded.
58
Advanced Operations
2. Caller ID service is required from your local phone company in
order to receive phone numbers, names and time stamps on
incoming calls. The Received and Missed Call Logs will register
no incoming calls if Caller ID service is not available.
3. The Caller ID feature may not be supported by all PBX or Key
systems’ analog ports, check with your equipment provider.
5. Press 4 to set sound-related settings:
a. Press 1 to select ringer volume: Use
or
to scroll through 6
options: Low, Medium, High, Vibrate, Vib and Ring, Off. Press SAVE
(Left softkey) to save selection. Default = High.
b. Press 2 to select ringer tone: Use
or
to scroll through 4
options: 0, 1, 2, and 3. Press SAVE (Left softkey) to save selection.
Default = 0.
c. Press 3 to select key volume when a key is pressed: Use
or
to scroll through 3 options: High, Low, and Off. Press SAVE
(Left softkey) to save selection. Default = Low.
d. Press 4 to select key tone: Use
or
to scroll through 4
options: 0, 1, 2, and 3. Press SAVE (Left softkey) to save selection.
Default = 0.
6. Press 5 to change handset settings:
a. Press 1 to set dialing prefix:
i. Use
or
to scroll and select to turn on or off the dialing
prefix feature. Default = Off.
ii. If “On” is selected, the handset is prompted to enter a prefix, up to
14 digits.
iii. Use DELETE (Right softkey) and
or
to edit prefix.
iv. When this feature is turned on, the LCD will prompt the user on
each outgoing phone call except during redial or dialing by
pressing the TALK key first whether to use the dialing prefix. The
current prefix is also displayed. Press YES (Left softkey) or NO
(Right softkey) to add the prefix to the beginning of the number.
v. This feature is useful for access code, calling card, and credit
card calls, etc.
b. Press 2 to Group Select: see Handset Group Subscription.
c. Press 3 to set or turn Base Select on or off. Default = Off.
See Base Select.
59
Advanced Operations
d. Press 4 to clear call logs and phonebook:
i. Press 1 and confirm to delete the entire phonebook.
ii. Press 2 and confirm to clear the three call logs (Called,
Received, and Missed).
e. Press 5 to edit the name of Custom or Line:
e-1. Press 1 to change the power-up LCD display to show, e.g.,
customer name or other greeting message:
e-2 Press 2 to change the name of line, when calls coming, it will
indicate the calls came from which line.
i. Use
or
to move the cursor backward or forward to insert
(to the left of the cursor) or delete (the character above the cursor,
or left of the cursor if cursor is on the right of the last character).
ii. Enter characters using the Character Table and method discussed
in the Phonebook section.
iii. When finished, press SAVE (Left softkey) to save change.
f. Press 6 to change LCD display contrast:
i. Use
or
to scroll through values 1 to 12. Pick one that is
most suitable to you. Default = 10.
ii. Press SAVE (Left softkey) to save setting.
g. Press 7 to change the LCD backlight:
i. Use
or
to scroll through options: On, Off, and 8 Seconds.
Default = 8 seconds, meaning that the backlight is always on.
The 8-second option will turn off the backlight after 8 seconds of
inactivity.
ii. Press SAVE (Left softkey) to save setting.
h . Press 8 to change the Line selection:
i. Use
or
to scroll through options: On or Off. Default = Off,
meaning that you can not select the other available lines to dial.
ii.Press SAVE (Left softkey) to save setting.
i. Press 9 to change the PBX options:
i. Press ADD soft key to edit a PBX feature to be memorized and key
in the name of the PBX features just like editing a phonebook entry.
ii. Press SAVE (Left softkey) to save setting.
iii. Press OPTION and 1 following by entering PBX options mode,
you can erase the PBX option.
iv. Press OPTION and 2 following by entering PBX options mode,
you can edit the PBX option.
v. Press OPTION and 3 following by entering PBX options mode,
60
Advanced Operations
you can transfer the PBX options to other handset(s).
Re: To transfer PBX options, both parties have to enter the PBX
option mode firstly by following bellow:
For sending party, press 1 to enter sending mode.
* Either press TX ALL (Left softkey) to transfer all PBX
options to another handset(s).
* Or press TX ONE (Right softkey) to transfer a specific entry
to another handset(s).
* Press 2-digit handset ID or group ID, then select all PBX
options or a specific entry to be transferred ( “00” means all
handsets)
* During PBX options transferring, LCD shows “Sending” , and
2-digit countdown on the LCD to indicate the numbers of PBX
options which are waiting for sending.
For receiving party, press 2 to enter receiving mode.
* When entering the receiving mode, LCD shows “Ready” .
* Start to receive PBX options, LCD shows “Get PBX options
from Exit. #: x mm x” .
* When the PBX options is receiving, 2-digit countdown on the
LCD indicates the number of PBX options which are waiting to
be received.
Note:
1. Different PBX makers use different analog codes to control PBX
function, like call transfer, call park, etc.; Please refer to your PBX
maker’s manual for this information.
2. Errors may occur in PBX options and phonebook entries transferred
wirelessly due to interference. Please re-enter entry manually if
problems occur with a entry.
J. Press 0 to change Language:
i. Use
or
to scroll through options: English, Spanish, and
French. Default = English, meaning the LCD display shows in
English.
ii. Press SAVE (Left softkey) to save setting.
61
Advanced Operations
K. Press # to turn Broadcast On/Off.
i. Press ON (Left softkey) to turn on the broadcast function
(including the broadcast of handset to handset and base
to handset).
ii. Press OFF (Left softkey) to turn off the broadcast function
Re: When broadcast setting “Off”, there is an icon indicated
in the display, side of the battery icon.
I. Press to make phone Reset.
i. Press 1 to clear all setting and return to default (all phonebooks,
CID logs, handset registration will be cleared).
ii. Press 2 to clear all setting but keep handset registration as will.
7. Press 6 to register or de-register handset: See Handset Registration.
8. Press 8 to add new bases:
From an administration handset (Handset 10 or 11) to set new Base 01
~07.
Maximum bases is up to 8. Before adding a new base, the Handset must
be registered in master base (Base ID=00).
A. Press REG button on new Base.
8
1
B. Use Handset 10 or 11 to Add base: Press MENU
c. Enter 01~07 (Base ID).
9. Press 9 to change system and Line setting: See System setting and
Line Setting.
62
Advanced Operations
DuraWalkie
Main menu
Sub-menu
1.KeyGuard
1.Ring Volume
2.Key Volume
3.Key Tone
2.PhoneBook
3.Unused
1.Group Select
2.Clear
3.Naming
4.Contrast
5.Backlight
6.Language
#.PA On/Off
.Reset Phone
4.Sound
5.Settings
1.Register
2.Deregister
3.Remote REG
6.Registration
7.Unused
8.Multi-base
Select Mode:
1.Add Base
9.Admin
Admin:
1.System
2.Line Setting
3.Auto Attndnt
63
Advanced Operations
1. Press MENU (Right softkey) while the phone is in standby.
2. Press 1 to lock keypad (see Key Guard).
3. Press 2 to view, search, erase, edit and transfer and edit the
phonebook (see Phonebook).
4. Press 4 to set sound-related settings:
a. Press 1 to select ringer volume: Use
or
to scroll through
6 options: Low, Medium, High, Vibrate, Vib and Ring, Off. Press
SAVE (Left soft key) to save selection. Default = High.
b. Press 2 to select ringer tone: Use
or
to scroll through 4
options: 0, 1, 2, and 3. Press SAVE (Left softkey) to save selection.
Default = 0.
c. Press 3 to select key volume when a key is pressed: Use
or
to scroll through 3 options: High, Low, and Off. Press SAVE
(Left softkey) to save selection. Default = Low.
d. Press 4 to select key tone: Use
or
to scroll through 4
options: 0, 1, 2, and 3. Press SAVE (Left softkey) to save selection.
Default = 0.
5. Press 5 to change handset settings:
a. Press 1 to Group Select: see Handset Group Subscription.
b. Press 2 to clear phonebook:
i. Press 1 and confirm to delete the entire phonebook.
c. Press 3 to change the power-up LCD display to show, e.g.,
customer name or other greeting message:
i. Use
or
to move the cursor backward or forward to insert
(to the left of the cursor) or delete (the character above the cursor,
or left of the cursor if cursor is on the right of the last character).
ii. Enter characters using the Character Table and method discussed
in the Phonebook section.
iii. When finished, press SAVE (Left softkey) to save change.
d. Press 4 to change LCD display contrast:
i. Use
or
to scroll through values 1 to 12. Pick one that
is most suitable to you. Default = 10.
ii. Press SAVE (Left softkey) to save setting.
64
Advanced Operations
e. Press 5 to change the LCD backlight:
i. Use
or
to scroll through options: On, Off, and 8 Seconds.
Default = 8 seconds, meaning that the backlight is always on.
The 8-second option will turn off the backlight after 8 seconds of
inactivity.
ii. Press SAVE (Left softkey) to save setting.
f. Press 6 to change Language:
i. Use
or
to scroll through options: English, Spanish, and
French. Default = English, meaning the LCD display shows in
English.
ii. Press SAVE (Left softkey) to save setting.
g. Press # to turn Broadcast On/Off:
i. Press ON (Left softkey) to turn on the broadcast function
(including the broadcast of handset to handset and base to
handset).
ii. Press OFF (Right softkey) to turn off the broadcast function.
Re: When broadcast setting “Off ”, there is an icon indicated in
the display, side of the battery icon.
h. Press
to make Reset Phone:
i. Press 1 to clear all setting and return to default (all phonebooks,
CID logs, handset registration will be cleared).
ii. Press 2 to clear all setting but keep handset registration as well.
6. Press 6 to register or de-register handset: See Handset Registration.
7 . Press 8 to add new bases:
From an administrator handset (Handset 10 or 11) to set new Base 01~
07. Maximum additional bases is up to 8. Before adding a new base,
the Handset must be registered in master base (Base ID =00).
a. Press REG button on new Base.
8
1
b. Use Handset 10 or 11 to Add base: Press MENU
c. Enter 01~07 (Base ID).
8 . Press 9 to change system and Line setting: See system setting and
Line Setting.
65
Technical Specifications
Electrical Specifications
Frequency
RF Power
Channel Spacing
Number of Channels
Modulation
Multiple Access
Frequency Hopping Rate
TDMA Frame Length
Number of Slots/Frame
Number of Users/Carrier
Receiver Sensitivity
Antenna Connector
Antenna Gain
TX Power Control Range
Telephone Interface
Speech Coding
Channel Coding
Transmission Data Rate
User Data Rate
Duplex
Voice Quality
No. of System ID
Ring Signal
Auto-Attendant Coding
Flash Time
Power Source
Charger Current
Charge Time
Regulation Compliance
Operating Temperature
Storage Temperature
Humidity
Dimension without antenna
Weight
Base Station
902-928 MHz
Peak: 708 mW
Average: 304 mW
200 kHz
128
GMSK
Frequency Hopping TDMA
100 per second
Portable Handset
902-928 MHz
Peak: 708 mW
Average: 76 mW
200 kHz
128
GMSK
Frequency Hopping TDMA
100 per second
10 ms
8
4
< -108 dBm (@ BER 10 -2)
Reverse TNC
2 dBi
6 dBi External (optional)
NA
RJ11 x 4
8 kbps G.729A
8 kbps Convolutional + CRC
170.678 kbps
128 kbps duplex
Time Division Duplex (TDD)
TIA/EIA-470B
65,536
20-50 Hz, 12-90 Vrms
8 kbps G.729
100-900 ms programmable
120V/7V AC/DC Adapter
10 ms
8
4
< -108 dBm (@ BER 10-2 )
Non-standard
2 dBi (Long)
0.5 dBi (Short)
100-708 mW
NA
8 kbps G.729A
8 kbps Convolutional + CRC
176.678 kbps
128 kbps duplex
Time Division Duplex (TDD)
TIA/EIA-470B
65,536
NA
8 kbps G.729
NA
3.6V, 1700 mAh Li-ion
Battery
500 mA
4 hours (from empty)
FCC Part 15, Part 68
-10 ~ 60 C
-10 ~ 70 C
20 75 %
161 x 58 x 31 mm
6.3 x 2.2 x 1.2 inch
175 grams
NA
NA
FCC Part 15, Part 68
-10 ~ 60 C
-10 ~ 70 C
20 75 %
280 x 215 x 53 mm
8.5 x 11.0 x 2.1 inch
907 grams
Notes:
1. NA = Not Applicable.
2. The manufacturer reserves the right to change designs and
specifications without notice.
66
Index
2
Call Waiting with Caller ID, 17
Caller ID, 17, 18, 27, 37, 40, 56
Cardiac Pacemaker, 4
Charger Features, 24, 25
2-WAY/INTERCOM, 13, 15,19, 34
3
3-Way Conferencing, 44, 45
D
A
Adjusting Receiver (Earpiece) Voice
Volume, 38
Administrator Features, 22
Audio-in Jack, 22
Auto Attendant, 47,48,49
B
Base Select, 45
Base Station Features, 21, 22
Base Station Installation, 26
Battery, 5, 7, 11, 12, 13, 14, 15, 18, 25,
29, 30, 31, 38, 40, 59, 63, 65
Battery Recharge and Replacement, 40
Battery Strength, 14
BROADCAST, 13, 16, 30, 35, 36, 48, 49,
52, 53, 58, 59, 63
Broadcast through PBX, 52
Broadcasting a group of handsets, 35
Broadcasting all handsets, 35
Broadcasting an individual handset, 35
C
DC In: Jack, 22
De-registration, 41, 42, 43, 49
Dialing Prefix, 18, 56
DND, 17
Do Not Disturb (Silent Ring), 39
E
emergency, 4
Ending a Call, 38
Equipment Checklist, 11, 12
Expanding coverage, 27
Expanding capacity, 28
External telephone answering
device, 26
F
FCC, 5, 8, 9, 65
FDA, 4, 5
G
Group ID, 15, 16, 19, 35, 47,
51, 53, 58, 59, 64
H
Call Conferencing, 20, 48
Call Forwarding, 19, 45, 46, 56
Call Hold, 18
Call in-progress, 14, 40
Call Timer, 19
Call Transfer, 19, 23, 38, 44, 58
Call Waiting, 15, 17, 27, 46, 47
Handset and Charger
Installation, 29
Handset Charging Slot, 24, 25
Handset Features, 13, 14, 15,
16, 17, 18, 19, 20
Handset Group Subscription,
43, 56, 62
67
Index
O
Handset ID, 14, 15, 18, 19, 22,
30, 35, 36, 37, 41, 42, 43, 44,
45, 49, 51, 53, 58, 59, 64
Handset Registration, 28, 29,
41, 59, 63
Handset to Handset Calls, 34
Headset Jack, 13
Hearing Aid Users, 4
outdoor antenna, 12, 21, 22
P
PBX option, 20, 57, 58
PBX option transfer, 20
Phonebook, 14, 18, 49, 50, 51,
52, 55, 57, 59, 62, 63
Placing a Call On Hold, 38
Power Outage, 5
I
IC, 8
IDLE mode, 15, 30
Intercom in-progress, 14
interference, 4, 5, 7, 8, 9, 29, 52, 58
R
Receiving a Telephone Call, 36
Receiving an Intercom Call, 37
Redial, 17, 36, 56
Registration, 8, 22, 28, 29, 30,
31, 41, 42, 43, 49, 59, 63
Registration Key, 22
REGISTRATION mode, 22, 30,
41, 42
Regulatory Information, 8
REN, 8
Reset Button, 22
Restores base station to factory
settings, 22
Reverse thread connector, 21
Ringer / Vibrator, 15, 16, 36, 37,
39, 56, 62
RSSI, 14
K
Key Guard, 39, 55, 62
Key-guard, 18
L
Line Dedication, 47, 49
Line Indicator, 14
Line Selection, 20, 47, 57
Lithium-Ion (Li-Ion), 7
M
Making a 2-Way/ Intercom Call, 34
Making a Broadcast, 35
Making a Telephone Call, 34
MENU mode, 30
Multi-base setups, 27
Multiple handsets registration, 16
Mute, 18, 39
S
Safety Instructions, 4, 5, 7
Spare Battery Charging Slot,
24, 25
Speaker phone, 14, 15, 34,
35, 37
Speed dial, 34
N
Name Tagging, 17
68
Index
T
TALK mode, 16, 30
TALK/SPEAKERPHONE, 15
Technical Specifications, 65
Text Envelope, 14
Text Messaging, 14, 19, 59, 60, 63, 64
Three Call Logs, 17, 55, 57
To Call back from Call Log, 40
To View Missed Call(s), 39
Transformer, 26, 29
Two-Digit Address Index, 14, 55
V
Vibrator, 16
Volume, 16, 19, 30, 38, 39, 59, 60, 64
W
Wall mounted, 31
69
P/N:6709A0243140
Literature order number: 120-0009-01
Addendum -- DuraFon PRO User Manual
1. Menu Display Hidden
a. To avoid undesirable setting in the “Settings”(MENU-҂), these settings can be
hidden by “Menu Display Hidden”.
b. Password is required while enter “Menu Display Hidden”, the default password is “ѽ
ѽѽѽ”.
c. When enable the “Menu Display Hidden”, the “Settings (MENU-҂)” will be no longer
displayed, unless disable them by entering “Menu Display Hidden” again.
Enter “Menu Display Hidden” menuΚ
a. Press MENUˀϞˀϞ-Ϡ, then enter 4 digits password (Note: default password: ѽѽ
ѽѽ).
b. Press Ѿ to change password.
c. Press ѿ to turn ON or OFF the “Settings(MENU-҂)” menu. Use φ or χto select
ON or OFF . Then press SAVE left soft key to confirm the setting.
2. Backlight timer
In “Advanced Operation” (MENU-҂-҄), the default of LCD backlight timer extended from 8 to
20 seconds.
3. Factory reset in handset
When you press MENU-҂-Ϡ to enter reset menu, press Ѿ (Clear all) to clear all settings or
press ѿ (Keep Reg) to clear all except the registration. After the reset, no need to restart the
handset.
4. Show AA status
a. In admin handset #10 or #11, enter MENU -҆-Ѿ-Ҁ to enter the “Auto Attndnt” menu
setting.
b. Then select desired base ID (00 to 07). Press ҁ to enter “AA On/Off” menu to see current
setting of AA in L1 line.
c. Use φ or χ to select other lines.
~end