AXIS 2100
Network Camera
Now with support for AXIS 2191 Audio Module!
User’s Guide R2.0
AXIS 2100 User’s Guide
2
About This Document
Liability
This document is intended for administrators and users of
the AXIS 2100 Network Camera, and is applicable for
firmware release 2.30. Although many of the operational
aspects of the product are described in the on-line help, this
guide does contain information for configuring, managing
and using the unit in your networking environment, as well
as a general overview of the product functionality.
Every care has been taken in the preparation of this manual; if
you detect any inaccuracies or omissions, please inform your
local Axis office. Axis Communications AB cannot be held
responsible for any technical or typographical errors and
reserves the right to make changes to the product and manuals
without prior notice. Axis Communications AB makes no
warranty of any kind with regard to the material contained
within this document, including, but not limited to, the implied
warranties of merchantability and fitness for a particular
purpose. Axis Communications AB shall not be liable nor
responsible for incidental or consequential damages in
connection with the furnishing, performance or use of this
material.
Readers are recommended to use this document as a
supplement to the Wizards and other online information
available via the Web-based interface. Later versions of this
document will be posted to the Axis Website, as required.
Safety Notices
Please observe all safety markings when using this product.
Caution! - Potential hazard that can damage the product.
Important! - Potential hazard that can seriously impair
operation.
Do not proceed beyond any of the above notices until you
have fully understood the implications.
Legal Considerations
Camera surveillance can be prohibited by laws that vary
from country to country. Check the laws in your local
region before using the AXIS 2100 for surveillance.
Electromagnetic Compatibility (EMC)
USA - This equipment generates, uses, and can radiate
radio frequency energy and if not installed and used in
accordance with the instruction manual, may cause
interference to radio communications. It has been tested
and found to comply with the limits for a Class A
computing device pursuant to Subpart B of Part 15 of FCC
rules, which are designed to provide reasonable protection
against such interference when operated in a commercial
environment. Operation of this equipment in a residential
area is likely to cause interference, in which case the user at
his/her own expense will be required to take whatever
measures may be necessary to correct the interference.
Shielded cables should be used with this unit to ensure
compliance with the Class A limits.
Europe
- This digital equipment fulfills the
requirements for radiated emission according to limit B of
EN55022/1994, and the requirements for immunity
according to EN55024/1998 residential, commercial, and
light industry.
AXIS COMMUNICATIONS
<Product
Name> Quick User’s Guide
Trademark Acknowledgments
Acrobat, Adobe, Boa, Ethernet, IBM, Internet Explorer, LAN
Manager, Linux, Macintosh, Microsoft, Netscape Navigator,
OS/2, UNIX, Windows, WWW are registered trademarks of the
respective holders. Java and all Java-based trademarks and
logos are trademarks or registered trademarks of Sun
Microsystems, Inc. in the United States and other countries.
Axis Communications AB is independent of Sun Microsystems
Inc.
Support Services
Should you require any technical assistance, please contact
your local dealer. If your questions cannot be answered
immediately, your dealer will forward your queries through the
appropriate channels to ensure you a rapid response. If you are
connected to the Internet, you can obtain on-line manuals,
technical support, software updates, application software and
general corporate information from www.axis.com.
AXIS 2100 User’s Guide
Revision 2.0
Dated: November 2001
Copyright © Axis Communications AB,
1996 - 2001
AXIS 2100 User’s Guide
Table of Contents
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Assembling Your Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Checking the Hardware Inventory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connecting the AXIS 2100 to a Mounting Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Installing Your Camera on a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Quick Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Verifying the Installation From Your Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Using Your Camera with a Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Initial Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Connecting Your Computer Using the Null Modem Cable . . . . . . . . . . . . . . . . . . . . . . 16
Creating a Dial-up Networking Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Refining the Dial-up Networking Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Initiating the Dial-up Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Verifying the Modem Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Configuring Your Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Configuration Using the Wizards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
The Administration Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Reinstating the Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Choosing Your Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Networking Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Modem Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Adjusting the Camera Focus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
The Focus Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Replacing the Lens . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
The AXIS 2191 Audio Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Features and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Installing the Audio Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Configuring the Audio Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Using the Audio Module with Your Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Technical Specifications for the AXIS 2191 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Appendix A - Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
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4
AXIS 2100 User’s Guide
PINGing Your IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Problems, Possible Causes and Remedial Actions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Appendix B - Other IP Setup Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Using the AXIS IP Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Notes for Macintosh Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Appendix C - Updating the Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Appendix D - The Unit Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Appendix E - High-Speed Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Appendix F - Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
AXIS 2100 User’s Guide
Overview
Overview
The AXIS 2100 is a digital TCP/IP network camera that includes all of the required
networking connectivity for distributing images or live video over an intranet, or the
Internet. With its own built-in Web server, it allows high-quality remote surveillance
images to be viewed directly from any browser on the network, and provides full
Web-based control of the various management and configuration functions.
Use the camera for intruder detection, process control, industrial and public surveillance,
visual security, image archiving, or any other application requiring remote monitoring.
Designed using an open-network structure, the AXIS 2100 minimizes the need for costly
and complex coaxial cabling - to press your installation overheads and provide you with
an advanced yet cost-effective network imaging solution. None of the hidden accessories
normally associated with digital cameras are required.
5
6
Overview
AXIS 2100 User’s Guide
Features and Benefits
Easy to Use - The AXIS 2100 is completely independent of any other server and requires no
other special hardware or software such as PC frame grabber cards or viewing software. All
you need is Netscape Navigator 4.x or above. Alternatively, you can use the Axis ActiveX
component for Microsoft Internet Explorer 4.x or above. If your computer does not allow
you to use ActiveX components, use the Java Applet instead. The AXIS 2100 has complete
plug-and-picture functionality - all you need do is assign a valid IP address.
Simple Installation - Connecting directly to Ethernet or Fast Ethernet networks, the AXIS
2100 is a standalone digital camera that will also connect to your local Internet Service
Provider using an external modem. Its Web-based interface features several user-sensitive
Wizards that simplify the installation process, and provide for a seamless and automated
integration into your networking and application environments.
Built-in Support for the AXIS 2191 Audio Module - The AXIS 2100 can be used directly with
this add-on component, which enables live audio on your camera. The AXIS 2191 is
supplied separately.
Open Standards Environment - Supporting TCP/IP, SMTP e-mail, HTTP and other protocols,
the AXIS 2100 can be used in mixed environments, such as Windows, UNIX, Macintosh
and OS/2. Integrates easily into other WWW/Intranet applications and CGI scripts.
Simple Administration - Configuration and management via the product’s own Web-based
Administration Tools. Image control, time stamping and text overlays are all accessible
from the tools.
Standard Image Format - The AXIS 2100 delivers complete, high-quality pictures in standard
JPEG format, which can be viewed using any standard browser.
High Compression and Sensitivity - The fully configurable compression features afforded by
the AXIS ARTPEC chip allow a normal quality image to be compressed to around 8 kbytes.
Actual file sizes vary according to lighting conditions; although the product works well
even in dark environments - right down to 3 lux.
Standard Lens - Standard CS wide-angle lens with rotational focus control. A C-lens can
also be used together with a CS-C adaptor. Any other lens conforming to the same
standard can also be used.
External Device Connection - Can be used with IR-sensors, switches and alarm relays.
AXIS 2100 User’s Guide
Overview
ISP and Modem - The Point to Point Protocol (PPP) support allows you to use your AXIS
2100 remotely over a serial link, just as if it were located on your local network. Initially
setting up the unit using a computer connected by the supplied Null Modem cable, you can
quickly configure the unit for remote use using an external modem; whereby your video
images can even be uploaded to your preferred Internet Service Provider (ISP) to allow
global access to your live images from any browser on the Internet. Select any of the
supported ISPs in the Web-based Wizards, or use your own ISP as storage for your live
images.
Security - The AXIS 2100 includes a self-contained Web server, which means that digital
images can be secured like any other Internet host. Data protection is normally
implemented by your Network Administrator using the unit’s security settings in
combination with an organization’s Internet firewall. The Administrator can decide
whether individuals, groups, the whole company or the whole world may access your
camera. The AXIS 2100 supports multi-user password protection.
Network Camera Servers Developer's Pages - The Camera Division at Axis maintains a specialist
site for network camera developers. New ideas and tools for software developers are often
added. Follow the camera links and check it out at: www.axis.com
Linux Operating System - Including a Boa Web server, the Linux operating system provides a
stable platform for open-source development in future releases of the product. In
accordance with the GNU General Public License, Axis have published the kernel for this
product at http://developer.axis.com/. Axis would like to thank Paul Phillips, who wrote
Boa; and Larry Doolittle, who is now enhancing and maintaining this free software published at www.boa.org.
AXIS Technology - Axis renowned chipset technology is built upon an open architechture
that is streamlined to provide device connectivity independent of any file server. The AXIS
2100 is driven by a powerful AXIS ETRAX 32-bit RISC processor and includes the
industry's first dedicated digital video remote monitoring compression chip - the AXIS
ARTPEC-1.
Compression and Performance - With an adaptive frame rate dependent on the prevailing
lighting conditions, the AXIS 2100 delivers Motion-JPEG images at up to 10 images per
second, as well as single JPEG images that feature user-defined compression levels. See
also Picture frequency for Networking Applications, on page 27.
Complimentary Software -
• AXIS IP Installer - for quick installation of multiple units
• AXIS Camera Control (Axis’ ActiveX component software, required for Microsoft Internet
Explorer).
• Java Applet for use with Internet Explorer when ActiveX cannot be used.
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Physical Description
AXIS 2100 User’s Guide
Physical Description
Read the following information to familiarize yourself with the AXIS 2100, making
particular note of where the connectors and indicators are located. This information
provides a useful reference during the installation of the product.
Front Panel
Status Indicator
Used in conjunction with the Focus Assistant, this multi-colored indicator can be configured for use as a local focusing aid (for further details please refer to Adjusting the Camera
Focus, on page 36). Under normal conditions however, this indicator shows the operational
status of the camera, as described below:
• green - the indicator flashes briefly and momentarily displays orange during the
start-up and self-test routines. The indicator then displays green to indicate a
healthy unit status.
• red - the indicator will display red only if a problem with the AXIS 2100 has
occurred. Refer to Appendix A - Troubleshooting.
Note: The Status indicator also displays orange when re-setting to the factory default settings, as described in page 24. The Status Indicator can also be made to flash whenever
images are displayed in a browser. See the on-line help for more information.
Control Button
Located to the left of
the lens assembly; this
button is recessed
within the product casing. Using a suitably
pointed object, press
this button to restore
the factory default settings as described in ,
on page 24; or enable
the Focus Assistant, as
described in Adjusting
the Camera Focus, on
page 36.
Lens Assembly
Includes a wide
angle lens with
rotational focus
control.
The supplied lens is
removable and can
be replaced with
any standard C/CS
lens.
Serial Number
Located on the underside label of the
AXIS 2100, the serial number is identical
to the Ethernet address of the unit.
Caution!
The AXIS 2100 Network Camera is intended for indoor use only. Prolonged exposure to direct sunlight or
halogen light may damage the CCD. The Axis warranty does not cover CCD damage caused by prolonged
exposure to strong light.
AXIS 2100 User’s Guide
Physical Description
Rear Panel
Network Connector
The AXIS 2100 is designed
for 10 Mbps Ethernet and
100 Mbps Fast Ethernet
networks and connects to
the network via a twisted
pair category 5 cable
(10baseT and 100baseTX)
terminated using a standard RJ-45 connector. Supporting NWAY, the AXIS
2100 detects the speed of
the local network segment
and varies the speed of
data communication
accordingly, between 10
Mbps and 100 Mbps.
Network Indicator
After completion of the startup and self test routines, this
multi-colored indicator flashes independently, as follows:
• yellow - activity on a 10Mbps network
• green - activity on a 100Mbps network
• red - no physical connection to the network
I/O Connector
Provides the physical interface to a digital output, and a single digital photo-coupled
input that is used for connecting a variety of external alarm devices to the AXIS 2100;
including, IR-sensors, switches and alarm relays. In combination with the configurable
alarm facilities, you can quickly develop a variety of security applications that are triggered on time - or alarm based - events. The connector can also be utilized as an alternative connection point for DC supply to the unit.
Note:
Power Indicator
Normally lit when
power is applied. If it
is not lit, or it flashes,
there is a problem
with the AXIS 2100
external power
source.
Power Supply
Connector
A single Jack socket
(PS-D) for connection
of AXIS 2100 power
supply. The terminal
block connector provides an auxiliary connection point for AC
or DC power to the
unit.
RS-232 Serial
Connector
The serial connector provides
the RS-232 interface for a
modem. Alternatively it provides the connection for the
AXIS 2191 Audio Module.
The power supply supplied with your AXIS 2100 is country specific. Please check that the type of
power supply you are using is correct. See page 10.
9
10
Assembling Your Camera
AXIS 2100 User’s Guide
Assembling Your Camera
The information provided in this section will help you unpack and assemble your product;
you are then ready to proceed with the installation and configuration of the product into
your application environment, as described in the following sections of this document.
Checking the Hardware Inventory
Unpack and check all the items against the itemized list below. You should contact your
dealer immediately if you find anything is missing or damaged.
Hardware
Model Variants
Digital Camera
AXIS 2100
0106-001-01
Null Modem Cable
-
16954
Mounting Assembly
-
15104
Europe
14233
UK
14234
Australia
14255
USA
14253
Japan
14254
PS-D Extension Cable
3.3 meter
15187
Printed Materials
AXIS 2100 Installation Guide 1.0 (or later)
17824
AXIS 2100 Warranty
17438
AXIS Network Camera CD 1.1 (or later)
-
Power Supply (PS-D)
Media
Part Number
Connecting the AXIS 2100 to a Mounting Assembly
Caution!
When assembling your camera, please note that the AXIS 2100
is specifically intended for indoor use only, and that the
charged coupled device (CCD) in the camera will become permanently damaged if the lens is exposed to too much direct
sunlight or halogen light! The Axis warranty does not cover
CCD damage caused by prolonged exposure to strong light.
The mounting assembly supplied with your AXIS 2100
features a screw head that attaches to the underside of the
product. Fasten the AXIS 2100 to the mounting assembly and position it appropriately for
your application; three holes in the base unit allow the product to be securely fastened to
any wall or ceiling.
Note:
If you need to mount your camera upside-down, the AXIS 2100 can be configured to flip images
through 180o.
AXIS 2100 User’s Guide
Installing Your Camera on a Network
Installing Your Camera on a Network
• Macintosh users - Please refer to Notes for Macintosh Users, on page 56.
• Easy installation - Use The AXIS IP Installer. See Using the AXIS IP Installer, on page 55.
• Quick installation- Follow the instructions below to install the AXIS 2100 on an Ethernet network.
Quick Installation Procedure
Follow the instructions below to quickly install the AXIS 2100 onto an Ethernet network:
Important!
•
•
•
To install the AXIS 2100 to a modem, see Using Your Camera with a Modem, on page 14
Do not use the default or IP address featured in the following examples when installing your AXIS 2100. Acquire
an unused IP address from your Network Administrator.
Server Privileges: Although no special privileges are required for Windows 95/98, you do need Administrator
privileges for Windows NT/2000, and Root privileges on UNIX.
❶ Note
the Serial number
Note the Serial number on the underside of the unit. You need to know this to set the IP
address:
Serial number same as
Ethernet number; e.g.
00408c100086 =
00-40-8c-10-00-86
❷ Assign
an IP Address
Using an appropriate method for your operating system, assign your AXIS 2100 with an IP
Address from a computer on your network using the ARP command, as follows:
Windows only - Start a Command Prompt and type these
commands:
UNIX only - Type these commands in your
command line:
Syntax:
Syntax:
arp -s <Camera IP address> <Ethernet address> <myPC IP address>
ping -t <Camera IP address>
arp -s <IP address> <Ethernet address> temp
ping <IP address>
Example:
Example:
arp -s 172.21.1.200 00-40-8c-10-00-86 172.21.1.193
ping -t 172.21.1.200
arp -s 172.21.1.200 00:40:8c:10:00:86 temp
ping 172.21.1.200
You will now see the message ‘Request timed out...’, repeatedly returned in the window.
Notes:
•In Windows you can find out the IP address of your workstation by running winipcfg (Win
95/98/ME) or ipconfig (Win NT/2000) from the command line.
•See also Other IP Setup Methods, on page 54.
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12
Installing Your Camera on a Network
AXIS 2100 User’s Guide
❸ Connect an Ethernet cable to your AXIS 2100
and attach it to the network.
❹ Attach the external Power Supply to
the unit and connect it to your local
mains supply.
❺ Approximately 10-15 seconds after connecting the power supply, the message ‘Reply from 172.21.1.200...’ - or
similar, is returned in the Command Prompt. Ensure that the
Power Indicator is permanently lit and that the Network Indicator
flashes intermittently.
Network Indicator
❻ Exit ping. The installation is complete, and you are now ready to
access the AXIS 2100 from your browser, as described in the next
section.
Power Indicator
AXIS 2100 User’s Guide
Installing Your Camera on a Network
Verifying the Installation From Your Browser
Having completed the installation procedure above, you should then verify the connection
between the AXIS 2100 and the network, as follows:
1. Start your browser (see note below) and enter the name or IP address of your camera:
Example!
http://172.21.1.200
The Home Page for your AXIS 2100 is now displayed:
2. Continue the setup and configure your application using the Installation Wizard or
Administration Tools, as described in Configuring Your Camera, on page 38.
Important!
• To enable the updating of images in Microsoft Internet Explorer, you must set your browser to allow
ActiveX controls, and perform a once-only installation of the Axis ActiveX component onto your
workstation. However, if your computer environment restricts the installation of additional software,
you can alternatively set your AXIS 2100 to use a Java applet for updating the images. This is done
from Image - Settings.
• When accessing the Admin Tools for the first time in a browser, you will not be prompted for a username or password. You will be assumed to be the Administrator and will automatically be logged on
as such, with the username root and the default password pass. This root password must, however,
be changed as soon as possible, to enable the security function. Also, all Axis products are shipped
with the same password as default. For more information, see System Security, on page 24.
13
14
Using Your Camera with a Modem
AXIS 2100 User’s Guide
Using Your Camera with a Modem
The information in this section describes how to set up the AXIS 2100 for use with a serial
modem for transmitting images over a standard Dial-up connection.
Initial Steps
Before you can set up and access a modem-connected AXIS 2100 from a browser, you
must first create a local connection to it. This connection is only required for the initial
setup, and can be created using the network or the supplied Null Modem Cable.
Using the Network
The easiest and best way to configure the camera for use with a modem is to first install it
onto a local network, if there is one available. See Installing Your Camera on a Network,
on page 11 for more information. You can then use the Wizards and Administration tools
to configure the modem connection and the application.
Using the Null Modem Cable
When there is no network available, the alternative is to connect a local computer to the
AXIS 2100 using the supplied Null Modem Cable. You then create a Dial-up connection
and establish the basic settings, using the Wizards and Administration Tools. See the
following pages for more information. This type of connection is only a temporary
solution that provides initial access to the camera. Once you have set up the camera for
modem access, then all configuration can be done via the modem connection instead and
you will not need to use the cable again.
Important!
Please note that the Null Modem Cable is only intended for the initial configuration of modem applications when there is no Ethernet Network available. It is not possible to use the cable as a serial connection for using the AXIS 2100 as a "PC webcam".
Quick Start For Advanced Users:
Follow these abbreviated instructions if you are experienced with Windows Dial-up
Networking:
1. Connect the camera to the Ethernet Network if available, and use a browser to open the
IP address you set for your AXIS 2100. Proceed to step 5. If no network is available,
use the Null Modem Cable and proceed to step 2.
AXIS 2100 User’s Guide
Using Your Camera with a Modem
2. Set up an existing session to 115 200bps, using the physical COM port to which you
have connected your AXIS 2100.
3. Log on with user ID root and password pass. The phone number you enter are
irrelevant at log on and you should thus use dummy numbers for completing these
dialogs.
4. Start your Dial-up Networking session and enter any URL: the AXIS 2100 emulates a
DNS server and will respond to this regardless.
5. Start the Installation Wizard and Administration Tools to further configure the product,
as described in Configuring Your Camera, on page 38.
15
16
Using Your Camera with a Modem
AXIS 2100 User’s Guide
Connecting Your Computer Using the Null Modem Cable
Important!
•
•
The information and screen examples shown in this section are from Windows NT. Although similar to the
Dial-up implementations in other Windows versions, small differences in the dialog instructions for other operating systems should be expected. Refer to your system information for further information on creating a
Dial-up modem connection if you are using any other operating system.
Windows Dial-up Networking and TCP/IP must be correctly installed prior to commencing with the modem cable
connection. Detailed information on how to check this is provided in the Microsoft Windows Help.
Follow the steps below to configure a serial modem connection for your AXIS 2100:
❶ Connect the supplied Null Modem
❷ Connect the power supply to the
Cable between the COM port on the
AXIS 2100 and the serial port on your
computer.
camera and check that the Power
Indicator is lit.
❸ From the Start menu, open the
❹ If a Standard Modem is already set up and
Control Panel and double click the
Modems icon.
displayed in the Modem Properties dialog (see
right) you should proceed directly to step 8.
❺ Check the box: Don’t detect my
modem, I will select it from a list.
Click Next>.
❻ Select the Standard 28800
modem from the displayed list of
modems. Click Next>.
❼ Select the serial port to which
your AXIS 2100 is now connected
via the Null Modem cable. Click
Next>.
❽ A Standard 28800 modem
connection is now available for
the AXIS 2100. Click Finish to
close the Install New Modem
Wizard.
❾ Click the Properties button to finally check that the
displayed Communications Port is set correctly; that is, set
to the same port as you have connected the AXIS 2100.
Click OK.
❿ Click Close.
AXIS 2100 User’s Guide
Using Your Camera with a Modem
Creating a Dial-up Networking Connection
To create a Dial-up networking connection to your AXIS 2100, follow these steps:
❶ Double-click My Computer and
then double-click the
Dial-Up Networking icon.
❷ Double-click the Make New
Connection icon.
❸ Provide the connection with a
name (AxisCamera is the name
used in the subsequent
examples).
❹ From the drop down list,
❺ To significantly improve
select the Standard Modem
previously created for the AXIS
2100 as the selected device.
Click Configure...
the performance of your AXIS
2100 when using the
Null-Modem cable, set the
Maximum Speed to 115200.
❻ Click OK to return to the Make New
Connection dialog. Click Next>.
❽ You have now successfully created your
dedicated Dial-Up Networking connection
for your AXIS 2100. Click Finish.
❼ The telephone numbers requested in the
following dialog are not required for use in
the logical connection to your camera. To
bypass the wizard error correction, simply
enter any dummy number into the Area
code, Telephone number and Country code
fields. Click Next>.
The Dial-up Network connection
is displayed. You are now ready
to refine the Dial-Up networking
properties, as described in the
next section.
17
18
Using Your Camera with a Modem
AXIS 2100 User’s Guide
Refining the Dial-up Networking Properties
Having created the Dial-up connection for your AXIS 2100, follow the steps below to
refine the connection properties:
❶ From the Dial-up Networking dialog, right click the dedicated
Dial-up connection previously created for you camera
(AxisCamera was the connection created used in this and
previous examples). Select Properties.
❺ Click TCP/IP settings and then check
the Server assigned IP address, and Server
assigned name server addresses radio
buttons.
❷ Click the Server Types tab. From the
drop-down dialog, select PPP as the
Type of Dial-Up Server.
❻ Check the Use IP header
❸ In the Advanced options field, check
Enable software compression. All other
check boxes should remain unchecked.
❹ In the Allowed network protocols field,
check the TCP/IP check box. NetBEUI and
IPX/SPX check boxes should remain
unchecked.
compression and Use default gateway
on a remote network check boxes.
Click OK.
❼ Click the Scripting tab and ensure that the Start
terminal screen minimized check box is checked. Click OK
to exit Dial-Up Networking Properties.
Initiating the Dial-up Connection
Important!
If you have problems connecting via the Null Modem Cable, go back through the instructions provided
above and check that the connection is correctly configured.
❶ Double-click My Computer
❸ Enter a Username and
and then double click the
Dial-Up Networking dialog.
Password using the default root
and pass respectively.
❷ Double-click the Dial-Up
❹ Click Connect to start the
connection icon that was
previously created for your AXIS
2100. AxisCamera was used in
this and previous examples.
Dial-Up connection.
AXIS 2100 User’s Guide
Using Your Camera with a Modem
Verifying the Modem Connection
Having initiated your Dial-up connection, as described above, you can quickly check the
connection by accessing the AXIS 2100 with a standard Web browser; such as Netscape or
Internet Explorer as follows:
❶ Since the AXIS 2100 emulates a DNS server, type in any URL
containing a period into your browser to display the AXIS 2100
Home Page, as shown here.
❷ Now configure the unit using the Installation
Wizard or the Administration Tools.
19
20
Configuring Your Camera
AXIS 2100 User’s Guide
Configuring Your Camera
Important!
Javascript must be enabled in your Web browser for the AXIS 2100 Web-based interface to work.
Before You Begin
Successful installation of the product is prerequisite to configuring the unit; therefore, it is recommended that you
read the following information before commencing with this section:
• Choosing Your Application, on page 26, and then...
• Installing Your Camera on a Network, on page 11...or
• Using Your Camera with a Modem, on page 14
Having chosen the type of application you want to develop and having installed the
product accordingly, your AXIS 2100 will now be attached directly to a local area network,
or connected to a PC using the supplied Null Modem Cable. You are now ready to proceed
with the unit’s configuration.
This section describes how to use the Wizards for configuring and integrating the AXIS
2100 into your application environment, and provides a general overview of the
Web-based Administration Tools.
Configuration Using the Wizards
For speedy development of your application, the AXIS 2100 provides two easy-to-use
Wizards that are recommended for both novice and advanced users alike: the Installation
Wizard and the Application Wizard. Depending on your choice of application, you can run
each of these Wizards either consecutively or independently of one another.
Important!
Prior to accessing the Installation Wizard or Administration Tools over a network, you must first set the
IP address, as described in Installing Your Camera on a Network, on page 11.
AXIS 2100 User’s Guide
Configuring Your Camera
The Installation Wizard
The Installation Wizard provides a quick and easy method with which to define the
System, Security, Image and Layout settings for your application - as defined in the
Administration Tools Overview, on page 23.
Starting the Installation Wizard
1. With reference to the information provided in the On-line Help
, click the
Installation Wizard from the Home Page and follow the Wizard to complete your
configuration.
2. Click the Finish button to save the defined application settings to the camera.
Tip!
Having used the Installation Wizard to initially configure your application, refer to the on-line Help and
use the Administration Tools to refine the application to meet your specific needs.
The Application Wizard
The Application Wizard can be started from the final page of the Installation Wizard, or
independently from the Administration Tools. It provides a quick and easy way of
defining the settings for your application - as defined in the Administration Tools
Overview, on page 23.
Starting the Application Wizard
1. With reference to the information provided in the On-line Help
, click the
Application Wizard link from within the Administration Tools to start the Wizard.
2. Click the Finish button to save the defined application settings to the camera.
21
22
Configuring Your Camera
AXIS 2100 User’s Guide
The Administration Tools
The Web-based Administration Tools are used for configuring and managing your AXIS
2100. After initially setting up the AXIS 2100 with the Installation Wizard, these tools are
ideal for use by more advanced users when reviewing and refining the configuration.
Important!
• When accessing the Administrator Tools for the first time during a session, you will be assumed to be
the administrator and will be logged in as such, with the username root and default password pass.
• You must change the root password as soon as possible. Until this has been done, the security features in the product be will not be enabled. Furthermore, all Axis products are shipped with the same
password by default. For further information, refer to System Security, on page 24.
Accessing the Tools
Follow the instructions below to access the Administration Tools from a standard browser:
1. Start your browser and enter the name or IP address of the AXIS 2100 (or any DNS
name if you are accessing the unit via the Null Modem Cable).
Example!
http://172.21.1.200/
2. The AXIS 2100 Home page is now displayed. Click Administration Tools.
Link to the Administration Tools.
AXIS 2100 User’s Guide
Configuring Your Camera
The Administration Tools are now presented as links in the margin of the Administration
Page. Simply click the relevant link for the parameters you want to configure.
As an Administrator, you configure and modify the system directly from this page.
Tools Overview
The table below provides an overview of the Administration Tools:
Settings
Image
Tool Description
Focus the camera using the Focus Assistant, and define the image attributes for your AXIS 2100.
Network
Configure TCP/IP and SMTP E-mail settings, and make Notification settings.
System
Set the Date and Time, create and delete Users and passwords, and change the Administrator’s password.
External
Devices
Set the COM-Port on the AXIS 2100 to use a modem or the AXIS 2191 Audio Module (supplied separately). For
information on how to configure and use the audio module, see The AXIS 2191 Audio Module, on page 40.
Applications
Operation
Tool Description
Choose to run your AXIS 2100 in Sequential or Alarm Mode; determine when and how often images are taken
using the Scheduler; and define when the images are uploaded to an ISP, or target FTP/Web server.
Determine the Layout for the Web page in which your images will appear. Customize the page to your own design
and include your own logos, links and title texts, and enable or disable specific function buttons.
Layout
Wizards
Installation
Application
Support
General
Help
Tool Description
The Installation Wizard helps you quickly get the product up and running. Recommended for use by both novices
and experienced users.
This Wizard will guide you through the process of setting up your application.
Tool Description
Displays various useful information about how and where to get help, as well as providing tools for restarting and
resetting the unit.
Starts the product’s on-line help
23
24
Configuring Your Camera
AXIS 2100 User’s Guide
System Security
To prevent any unauthorized use of the AXIS 2100, the AXIS 2100 supports multi-user
password protection and access is restricted to defined users only. The system
Administrator(s) has exclusive access to the camera’s Administration Tools and can
determine the registration, and access rights for all users.
User Access Rights
As an Administrator, click System and then Users to perform any of the following tasks:
• define or edit the administrator (root) password
• define, add and delete user names and passwords
• assign individual access rights to a selected user, where each user is given one or all of the following levels of access:
•Admin: a user granted Admin rights has exclusive access to the camera’s Administration
Tools and can consequently determine the registration of all users.
•Dial-in: provides the user with dial-in modem access to the AXIS 2100 only.
•View: provides the lowest level of access, which allows the user to view the images only.
Adding at least one such user will disallow anonymous users.
Important!
• The Administrator’s default username and password (set to root and pass) can be used for logging in
to the unit for the first time, but the default password must be changed to enable the camera’s security functions. All Axis products are shipped with the same password as default.
• By default, the AXIS 2100 is set for anonymous user access, which means that anybody on the Internet/intranet can view the video images from a browser. To restrict open access, simply register a single authorized user with viewing rights. This effectively revokes the anonymous user service and
restricts camera access to specified users. If the anonymous user service is satisfactory for your
application, simply do not add any other users.
AXIS 2100 User’s Guide
Configuring Your Camera
Reinstating the Factory Default Settings
In certain circumstances, it may be necessary to reinstate the Factory Default settings for
your AXIS 2100. This is performed by clicking the Support link in the Administration
Tools and then selecting Restart/Reset, or by pressing the Control Button. Follow the
instructions below to reinstate the product factory default settings using the Control
button:
1. Switch off the AXIS 2100 by disconnecting the power cable.
2. Press and keep the Control Button pressed, and then reconnect the power supply cable.
3. Keep the Control Button pressed until the Status Indicator displays yellow (note that
this may take up to 15 seconds), then release the button. When the Status Indicator
displays green (which can take up to 1 minute) the AXIS 2100 will then have been reset
to the original factory default settings.
Notes:
•Reinstating the original default settings will cause all parameters (including the IP address) to
be reset.
•Refer to Installing Your Camera on a Network, on page 11, for information on how to set the
camera’s IP address.
25
26
Choosing Your Application
AXIS 2100 User’s Guide
Choosing Your Application
The AXIS 2100 can be used in a wide variety of applications. Installing directly onto an
Ethernet network or via a V.90-compatible modem, the product is completely independent
and requires no additional software on your viewing desktop. Crisp live images are
available directly in your browser as soon as the product is installed, and your application
can be further developed using the camera’s easy-to-use Wizards or Administration Tools.
Not to be regarded as a comprehensive catalog of possible applications, this section
describes several typical applications and includes reference information that will help you
prepare for the installation and configuration of the unit.
Networking Applications
If you have access to a local Ethernet connection at your chosen point of installation, you
only need to plug the AXIS 2100 onto your LAN/WAN and set the IP Address to instantly
view the images from any desktop on your network.
However, the AXIS 2100 offers more than just access to live video images. By using the
available Wizards to guide you through the process, you can configure the camera for any
number of exciting applications, including:
• Viewing images in a custom-designed Web page.
• Uploading images to a remote FTP server on a LAN/WAN network to accommodate a large
viewing audience, where a high volume of Web page hits is anticipated.
• Connecting an external alarm device to the AXIS 2100 and uploading pre and/or post alarm
images to a target FTP server when an alarm or time-based event occurs; and optionally, sending e-mail messages containing a single image and a link to the camera.
Note:
Once the AXIS 2100 is physically connected and installed on your network, you can then access
live video from any browser on your network - with no further configuration whatsoever.
Whether you are an advanced or novice user, you should use the Wizards - available from the
camera’s Home Page - to configure your application. Advanced users can optionally use the
Web-based Administration Tools to refine their application once the basic configuration has been
established using the Wizards.
AXIS 2100 User’s Guide
Choosing Your Application
Picture frequency for Networking Applications
When used in a TCP/IP networking environment, the AXIS 2100 delivers up to 10
images/second; where the actual image frequency is typically limited by:
•
•
•
•
•
your browser/computer
the image size
the lighting conditions at the point of installation.
the available network bandwidth
complexity of detail and color variation within the image
Image Compression Ratios
The file size of a JPEG-compressed image depends upon the actual content of the image.
Images containing a lot of detail will generate larger files. Image quality is controlled by
the level of compression; high compression yields small files, while low compression
maintains higher image quality at the expense of larger files. The table below contains
average file sizes in kilobytes, derived from real-life tests:
Typical File Sizes (kbytes)
At lowest
compression
At low
compression
At medium
compression
At high
compression
640 x 480
250 kb
20 kb
13 kb
8 kb
320 x 240
70 kb
8 kb
5 kb
3 kb
Using a modern computer will avoid introducing any unnecessary bottleneck when viewing the
images.
at
e
m
er
rf
ra
tte
be
=
ht
The actual frame rate for your images is affected by
the prevailing light conditions in your application
environment. Although the AXIS 2100 will produce
good quality images right down to 3 Lux, local
lighting should ideally be stable at 40 Lux or more to
achieve optimal image frequency. Consequently, you
can expect a reduced frame rate under low light
conditions in your application environment, as shown
in the diagram (right).
Images / sec.
10
lig
Just like any camera, the shutter time of the AXIS
2100 increases in low light conditions to guarantee
optimal image quality.
or
e
Lighting Conditions
M
Note:
Resolution
2
3
40
Lux
27
28
Choosing Your Application
AXIS 2100 User’s Guide
Viewing Images in a Custom-designed Web Page
Simply install the AXIS 2100 directly on your local Ethernet network and complete the
Installation Wizard to immediately view live video images in your own custom-designed
Web page. The Wizard not only helps you define the image format and personalized
characteristics of your Web page Layout, but even allows you to decide how accessible
your product is over the intranet or Internet - you decide in just a few simple steps:
AXIS 2100
Browser
LAN/WAN
Intranet Network
Browser
Often used as a Web attraction for enhancing a Web site with live images, this typical
application represents the most basic form of network camera configuration. It is ideally
suited for occasionally-visited sites on both large corporate networks, and SOHO
(Small-Office Home-Office) applications where a small network is installed and
maintained. If you anticipate a larger audience for your images, you should consider
configuring your product to upload images to an FTP server on your network, as described
in Sequentially Uploading Images to a Remote FTP Server, on page 29.
Installation and Configuration Overview
Configure your AXIS 2100 for viewing images over a network as follows:
1. Connect the AXIS 2100 to your local network. Refer to Installing Your Camera on a Network, on page 11.
2. Open the Home Page in your browser and start the Installation Wizard. Complete the Wizard to establish the standard
Security, Date and Time, Image General Layout and TCP/IP Network settings - selecting Network as your chosen method of
connection in the Modem or Network dialog. Refer to Configuring Your Camera, on page 20.
3. Your application is now complete. Having completed the Wizard, you should now verify the installation by checking that you
have full access to both the images and the camera’s Web pages in your browser.
Note:
You can refine your application using the Web-based Administration Tools.
AXIS 2100 User’s Guide
Choosing Your Application
Sequentially Uploading Images to a Remote FTP Server
Ideal for busy Web sites on both large corporate networks, and SOHO (Small-Office
Home-Office) applications where a small network is installed and maintained; this
application uploads images to a designated FTP server on your network, and is perfect for
applications where a large audience is expected.
AXIS 2100
Browser
LAN/WAN
Intranet Network
Browser
Simply install the AXIS 2100 directly on your local Ethernet network and complete the
Installation and Application Wizards to develop an active application that will upload
images to a designated FTP server - as a sequential stream that is unlimited or restricted to
specified time periods. You can organize the times and the frequency at which images are
taken and uploaded to the target FTP server. You can also decide to send images
sequentially via e-mail messages.
Installation and Configuration Overview
Configure the AXIS 2100 to actively upload images to an FTP server as follows:
1. Connect the AXIS 2100 to your local network. Refer to Installing Your Camera on a Network, on page 11.
2. Open the Home Page in your browser and start the Installation Wizard. Complete the Wizard to establish the standard
Security, Date and Time, Image General Layout and TCP/IP Network settings - selecting Network as your chosen method of
connection in the Modem or Network dialog. Refer to Configuring Your Camera, on page 20.
3. Continue the configuration of your product using the Application Wizard to define the target FTP server and your preferred
mode of operation - choosing Sequential mode to create your active application.
4. Having completed the Wizard, you should now verify the configuration by accessing the images stored on the FTP sever from
your browser.
Note:
You can refine your application using the Web-based Administration Tools.
29
30
Choosing Your Application
AXIS 2100 User’s Guide
Uploading Pre and/or Post Alarm Images to a Remote FTP server
The AXIS 2100 is an ideal solution for light indoor surveillance applications. By
connecting your chosen external alarm devices to the I/O connector, you can quickly
configure the product to upload single images or pre/post alarm image sequences to an
FTP server when a time or alarm/input-based event occurs.
Using the available Wizards, you organize the times and frequency at which images are
taken and uploaded to the target FTP server. You can optionally arrange to send the whole
alarm buffer via e-mail.
Installation and Configuration Overview
You configure the AXIS 2100 to upload Pre and/or Post Alarm images, as follows:
1. Connect the AXIS 2100 to your local network. Refer to Installing Your Camera on a Network, on page 11.
2. Open the Home Page in your browser and start the Installation Wizard. Complete the Wizard to establish the standard
Security, Date and Time, Image General Layout and TCP/IP Network settings - selecting Network as your chosen method of
connection in the Modem or Network dialog. Refer to Configuring Your Camera, on page 20.
3. Continue the configuration of your product using the Application Wizard to define the target FTP server and define your
preferred mode of operation - choosing Alarm Mode to upload single images, or pre/post alarm image sequences, when a
defined alarm or time-based event occurs.
4. Having completed the Wizard, you should now verify the configuration by triggering the defined alarm event and then viewing
the uploaded images in your browser.
Note:
You can refine your application using the Web-based Administration Tools.
AXIS 2100 User’s Guide
Choosing Your Application
Modem Applications
If a local network connection is not available where you want to use your AXIS 2100, you
can alternatively connect your AXIS 2100 to a V.90-compatible modem and quickly
configure any number of exciting applications using the Wizards; including:
• Viewing images in a fully custom-designed Web page over a Dial-up modem connection.
• Sequentially uploading images to an ISP (Internet Service Provider) over a Dial-up modem
connection and publishing images to the whole Internet community.
• Uploading single or pre/post alarm image sequences to your ISP over a Dial-up modem connection, when an alarm or time-based event occurs; and optionally, sending an e-mail alert
containing the whole buffer and a link to the camera.
Important!
• Although the AXIS 2100 is compatible with most V.90-compliant modems, Axis undertakes NO
responsibility for V.90 modems that do not work with the product.
• When the AXIS 2100 is dialing out it will obviously not be possible to dial-in to it. If you configure an
interval during which the camera will not be dialing out, this will allow you to dial-in and make any
necessary changes etc.
Configuration
All modem applications must initially be configured from a browser on a local computer. If
available you should always use an Ethernet network for this purpose, even if the actual
application will be using a modem. If there is no network available, you can instead use
the supplied Null Modem Cable to create a direct connection to the AXIS 2100 from the
computer. This direct connection is only intended as an alternative for the initial
configuration of the modem application when there is no network available. The Null
Modem Cable should not be used for any other purpose.
Note:
Once the Dial-up modem connection has been created and the AXIS 2100 is physically connected
to the modem, you will be able to dial up your AXIS 2100 in exactly the same way as you would
your ISP - with no further configuration! Use the Installation and Application Wizards to establish
the basic parameters for your application. Advanced users can use the Administration Tools to
refine the application after the basic configuration has been established using the Wizards.
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Choosing Your Application
AXIS 2100 User’s Guide
Picture Frequency for Modem Applications
When used with a modem, the speed of your communications link will normally determine
the image frequency in your browser. A standard image is normally transmitted in 2-5
seconds, although optimal image frequency is achieved by buffering the video stream into
internal memory before uploading the recorded images to your ISP or Web server. This is
the ideal solution for remote applications connected to external security devices and which
require a good flow of images from alarm events.
Proprietary ISP Dial-up Protocols
If your ISP requires you to install any special software before initiating a Dial-up
connection, it is likely that your ISP is using proprietary protocols, incompatible with the
standard-based AXIS 2100. In these circumstances we recommend that you ask your ISP to
provide you with an alternative dial-up facility that allows for standard dial-up
networking. Axis does not guarantee the compatibility of this product with any ISP that
requires the use of proprietary or non-standard software for the Dial-up connection.
AXIS 2100 User’s Guide
Choosing Your Application
Remote Imaging in a Custom-designed Web Page
The AXIS 2100 can be configured as a standalone application that is completely remote
from any network. Ideal for remote surveillance, industrial control, and process monitoring
applications, you can quickly configure the AXIS 2100 for a direct installation to your
serial modem. This is suitable for a wide range of remote applications that can be viewed
from anywhere, from the comfort of the computer at home, or the office.
Modem
PSTN
Modem
AXIS 2100
Browser
Having established a Dial-up connection for your AXIS 2100, the camera plugs directly
into a serial modem to provide immediate access to live video images in your own
custom-designed Web page. You access the images and the camera Web pages in exactly
the same way as you would dial-up to your ISP.
Installation and Configuration Overview
Configure the AXIS 2100 for viewing images over a Dial-up modem connection as follows:
1. Connect the AXIS 2100 to the network if available. Otherwise, use the supplied Null Modem Cable.
2. Install the camera as a modem. For this and general information on the Dial-up connection, refer to Using Your Camera with
a Modem, on page 14.
3. Create a dedicated Dial-up Connection.
4. Refine the Dial-up parameters.
5. Initiate the Dial-up connection.
6. Referring to Configuring Your Camera, on page 20, open the Home Page in your browser and start the Installation Wizard.
Complete the Wizard to establish the standard Security, Date and Time, Image General Layout and Modem settings - selecting
modem as your chosen method of connection.
7. Disconnect the camera from the network or Null Modem Cable and connect it directly to your modem.
8. Your application is now complete. You should now verify the installation by remotely accessing the AXIS 2100 Web pages
from your browser via the connected modem.
Notes:
•By configuring the AXIS 2100 to accept incoming calls, you can at any time refine or amend the
product configuration via a remote Dial-up connection - or local computer connected via the
supplied Null Modem Cable.
•You can refine your application using the Web-based Administration Tools.
33
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Choosing Your Application
AXIS 2100 User’s Guide
Uploading Images to Your Internet Service Provider
Perfect for Web attractions, remote light surveillance and process control applications; the
AXIS 2100 can be quickly configured to dial-out from any remote location and transmit
live images to several users, or the whole Internet community - via your preferred Internet
Service Provider. Select any of the Public ISPs supported in the Application Wizard, or
alternatively, specify another ISP of your choosing.
AXIS 2100
Modem
ISP
Internet
Browser
Having established the Dial-up connection for your AXIS 2100, continue your
configuration using the Installation Wizard to develop an active application that uploads
live images to a designated ISP over normal phone lines. Your image files are transmitted
as a sequential stream, or restricted to specified time periods. You set the times and the
frequency at which images are taken and uploaded to the ISP.
Installation and Configuration Overview
Configure the AXIS 2100 to upload images to an Internet Service Provider, as follows:
1. Connect the AXIS 2100 to the network if available. Otherwise, use the supplied Null Modem Cable.
2. Install the camera as a modem. For this and general information on the Dial-up connection, refer to Using Your Camera with
a Modem, on page 14.
3. Create a dedicated Dial-up connection.
4. Refine the Dial-up parameters.
5. Initiate the Dial-up connection.
6. Referring to Configuring Your Camera, on page 20, open the Home Page in your browser and start the Installation Wizard.
Complete the Wizard to establish the standard Security, Date and Time, Image General Layout and Modem settings - selecting
modem as your chosen method of connection.
7. Continue the configuration using the Application Wizard to define your preferred ISP and mode of operation - choosing
Sequential mode to upload an image sequence that is unlimited or restricted between specified time periods, but independent
of any alarm event.
8. Disconnect the camera from the network or Null Modem Cable and connect it directly to your modem.
9. Your application is now complete. You should now verify the installation by remotely accessing the images now stored with
your ISP.
AXIS 2100 User’s Guide
Choosing Your Application
Uploading Pre/Post Alarm Images to Your Internet Service Provider
Perfect as a remote imaging and light surveillance tool, the AXIS 2100 can not only
transmit live video streams over a standard Dial-up connection, but can also be connected
to a wide variety of standard external alarm devices. It can be quickly configured for
uploading single images, or pre/post alarm image sequences, to a Public or Private ISP
when a time or alarm-based event occurs.
Using the available Wizards, you set the times and the frequency at which images are
taken and uploaded to your ISP. You can also arrange for e-mail alerts containing the
alarm image buffer and a link to the camera.
Installation and Configuration Overview
Configure the AXIS 2100 to upload images to an Internet Service Provider in Alarm Mode
as follows:
1. Connect the AXIS 2100 to the network if available. Otherwise, use the supplied Null Modem Cable.
2. Install the camera as a modem. For this and general information on the Dial-up connection, refer to Using Your Camera with
a Modem, on page 14.
3. Refine the Dial-up parameters.
4. Initiate the Dial-up connection.
5. Referring to Configuring Your Camera, on page 20, open the Home Page in your browser and start the Installation Wizard.
Complete the Wizard to establish the standard Security, Date and Time, Image General Layout and Modem settings - selecting
modem as your chosen method of connection.
6. Continue the configuration using the Application Wizard to define your preferred ISP and mode of operation - choosing
Alarm Mode to upload single images, or pre/post alarm image sequences, when a defined alarm or time based event occurs.
7. Disconnect the camera from the network or Null Modem Cable and connect it directly to your modem.
8. Your application is now complete. You should now verify the configuration by triggering the defined alarm event and then
viewing the images uploaded to your ISP.
35
36
Adjusting the Camera Focus
AXIS 2100 User’s Guide
Adjusting the Camera Focus
Important!
As an alternative to the focusing method described in this section, you can also adjust the camera’s
focus using the Administration Tools - for more information on this, please refer to your on-line help.
The AXIS 2100 features a replaceable CS-type lens that can be targeted for different
applications. Supporting rotational focus control, the lens must first be focused under
normal, stable conditions to optimize the image quality for your camera.
Notes:
•The lens rotates on a screw fitting and can be completely removed. If you do need to remove the
lens, take care not to let any dust enter the lens or the camera window - as this can adversely
affect the quality of your live images.
•The unit is supplied with the lens set in approximate focus position, with focus set to infinity.
The Focus Assistant
The Status Indicator, used in conjunction with the Focus Assistant, provides an immediate
visual display that will help you achieve a good basic level of focus at the point of camera
installation. This is particularly useful for remotely installed cameras, where the distance
between the AXIS 2100 and your viewing workstation is often considerable.
Focus Quality
Once set to Focus Mode, the Status Indicator displays the following colors that represent a
predefined level of focus:
Color
Level of Focus (%)
Focus Quality
Red
0 - 60
Poor
Yellow
60 - 80
Reasonable
Green
80 - 100
Good
Rotational Focus Control
The lens provided with the AXIS 2100 has rotational focus control that allows the focal
length of the lens to be adjusted manually. The lens is used to establish the basic level of
focus when the image is stable, that is, when there is little or no movement. Rotate the lens
clockwise for close focus, or anti-clockwise for distant focus.
You will probably find that the Status Indicator displays green, indicating a good level of
focus, several times during the full traverse of the lens assembly. This is because several
planes of focus exist within the camera's normal field of view.
AXIS 2100 User’s Guide
Adjusting the Camera Focus
Focusing the Camera Under Stable Conditions
Before you begin:
For the focusing algorithm to work effectively, always ensure that there is minimal movement within the
camera’s field of view when focusing, as described below.
With reference to the illustrations, follow the instructions below to achieve a good basic
level of focus under normal stable conditions:
Important!
Do not press the Control Button for at least 10 seconds after powering on the unit - as this will cause
the product to return to the factory default settings.
1. Power-on the AXIS 2100 and then wait at least
10 seconds.
2. Set the AXIS 2100 to its extreme close-focus
position by turning the Camera Lens fully
clockwise (see illustration, right).
Fixed Lens Assembly:
NOT to be adjusted!
Camera Lens
3. Press and hold the Control Button using a thin
paper clip, or any other suitably pointed object
(see illustration, below) - until the Status
Indicator flashes Yellow.
Control Button
1.0mm max.
Paper clip
The Focus Assistant is now enabled with the Status Indicator set to Focus Mode; the
AXIS 2100 simultaneously initiates a focusing algorithm that regularly calculates the
quality of focus within the camera's field of view.
4. In order for the Focus Assistant to access the full focusing range for your application
environment, you now turn the lens six full-turns in the anticlockwise direction.
Unless you want to replace the lens, it should not be unscrewed more than 1.0mm
apart from the Fixed Lens Assembly (see illustration, above-right).
37
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Adjusting the Camera Focus
AXIS 2100 User’s Guide
5. Finally, turn the lens slowly clockwise until the Status Indicator displays Green; that
is, until a Good level of focus is achieved.
6. Return to your browser application and review the picture quality. Repeat step 5 only if
you consider the focal distance as too distant - until you are satisfied with both the
focal distance and focus quality.
7. To exit the Focus Assistant: press and hold the Control button until the Status
Indicator flashes Yellow. The Status Indicator displays Green when the Focus
Assistant is closed.
Notes:
•A Good level of focus is normally attainable throughout several planes within the camera’s
focusing spectrum.
•The Status Indicator displays Green to indicate a Good level of focus at 80% of optimum focus.
•Since optimum focusing is dependent on the camera’s field of view, it is important to scan the
focusing plane from the closest to furthest perspectives before attempting any fine-tuning.
AXIS 2100 User’s Guide
Adjusting the Camera Focus
Replacing the Lens
Because the AXIS 2100 is designed with a CS-mount, the lens supplied with your camera
can be replaced with any standard CS or C lens typically used in the security/CCTV
industry. Contact a security/CCTV reseller in your area for more information.
Note:
Although the lens supplied with your camera can be replaced with any CS-type lens, a C-type
lens must first be fitted with an adaptor for it to work with your AXIS 2100. This adaptor effectively moves the lens 5mm farther from the camera.
Follow the instructions below to replace the supplied lens with any C or CS type lens:
1. Unscrew the AXIS 2100
lens.
2. C-lens only: Attach the new
lens to a CS-C Adapter.
3. Screw the new lens onto the
AXIS 2100. If applicable,
adjust the iris according to
the prevailing light
conditions.
4. Referring to Focusing the
Camera Under Stable
Conditions, on page 37,
adjust the camera focus.
5. Refrsh your browser and
check the results from the
camera’s Home Page.
CS-C Adaptor
New lens
39
The AXIS 2191 Audio Module
40
AXIS 2100 User’s Manual
The AXIS 2191 Audio Module
The AXIS 2191 Audio Module is an add-on device that provides audio capability to Axis network
cameras. The module connects quickly and easily to the serial port of the camera and is configured
and controlled via the camera’s user interface. The AXIS 2191 is supplied separately.
❶
❷
❹
❸
An Axis network camera (❸ or ❹) with an AXIS 2191 Audio Module connected provides live audio and video to browser clients (❶
and ❷) on the network.
Features and Functions
•
•
•
•
•
•
•
•
•
•
Easy to install and use
Runs on Ethernet LANs and/or the Internet
Built-in omni-directional microphone
Compatible with most microphones and speakers (not included)
External microphone via 3.5mm socket or Line-In via the terminal block
Simple configuration and management via the network camera’s administration pages
Can be used in Full-Duplex, Half-Duplex or Simplex mode (see page 44)
Push-to-talk button in client user interface in Half-Duplex or Simplex - Talk mode
Fully adjustable input and output levels
Mute function
Legal Considerations
Video and audio surveillance may be prohibited by laws that vary from country to country. Please
check the laws in your local region before using Axis network cameras or the AXIS 2191 Audio
Module for surveillance purposes.
AXIS 2100 User’s Manual
The AXIS 2191 Audio Module
The Front Panel
Serial Port Connector - Connect
the serial cable from here to the serial
port on the camera.
Power Connector
Power Indicator - Normally lit.
Activity Indicator - Lights up when the
camera has configured the audio module.
The Rear Panel
In
3.5mm socket
for connection
of external
microphone.
Volume In
Level control for
input. Use a
screwdriver to
adjust.
Mic
Built-in
omni-directional microphone.
Volume Out
Level control for
speaker volume.
Use a screwdriver to adjust.
Line Out
3.5mm socket
for speakers
with built-in
amplifier, e.g.
PC speakers.
Int-Ext
Set to Int for
internal microphone or Ext
for external
microphone or
Line-In.
Level In/Level Out
Terminal Block Connector
The colors used to indicate the input and output levels are:
Used for:
• Green - Level OK
• Yellow - Risk for overload
• Red - Overload
• Line-In (e.g. CD, radio)
• Speaker-out (headphones or speakers
without amplifier)
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The AXIS 2191 Audio Module
AXIS 2100 User’s Manual
Installing the Audio Module
❶ Before installing the AXIS 2191 Audio Module, first install your network camera. Refer to the
installation section on page 11. If you intend running the audio module in full-duplex mode, check
that the sound card on your computer supports this.
❷ If using an external microphone, connect it to
the socket provided. To use an alternative input
device, (e.g. CD-player or radio) connect it to
Line-In on the terminal block.
❸ Set the selector switch
to Ext to use an external
microphone or device.
Otherwise, set to Int to use
the internal microphone.
❺ Using the supplied cable, connect the
audio module’s serial port to the network
camera’s serial port.
❹ Connect a loudspeaker to the 3.5mm socket (amplified speakers
only), or to Out on the terminal block (speakers with no amplification). Other devices (including headphones) are connected to the
terminal block.
❻ Connect power
to the audio module.
❼ Check that the power indicators on both the audio module and the
camera are lit. Note that the power LED will blink during power-up.
❽ Using a screwdriver,
adjust the Volume In control so that the Level In
LED occasionally shows
yellow, but not red.
❾ To verify the connection to the AXIS 2191,
start Internet Explorer and enter the IP address
of the network camera in the location/address
field, e.g. 171.1.2.200, as shown here. Configure
the audio module from the camera’s administration pages, as described in the following
section.
AXIS 2100 User’s Manual
The AXIS 2191 Audio Module
Configuring the Audio Module
The network camera’s administration pages provide all the tools required for successfully
configuring the AXIS 2191. From the camera’s home page, click on the link to Administration
Tools. A new page containing the tools will open. To complete the configuration of your audio
module, follow these instructions:
1.From the Admin tools, click External Devices. Select the
AXIS 2191 Audio Module as the device to use. Click Save.
Note: If you do not see External Devices, then your camera
does not have the correct firmware installed and it must be
upgraded.
Admin
tools
2.Under External Devices, click Audio. This opens the
configuration page for the audio module (see illustration
below).
3.Select the audio mode. This can be:
• Full-Duplex (Talk and Listen Simultaneously)
• Half-Duplex (Talk and Listen)
• Simplex - Talk
• Simplex - Listen
This selection will depend on your application. See page 44 for more information.
4.
Enter the number of clients that will be able to
access the application at any one time. Use this
setting to limit access if you only have limited
bandwidth available.
5.
If you are using Half-Duplex mode, the Send
option can be used to send audio from the
client currently transmitting to all the other
clients, and not just to the server end. Set to
Yes to enable the function.
6.
When using Half-Duplex, the Push-To-Talk
button will be visible. Select the mode to use
for this button. Selecting Toggle means that
when the button is pushed it will remain so
until pushed again. Instant means that the
button will remain active (pushed) until
released.
7.
Adjust the Volume Out control until a
satisfactory speaker level is heard. The Level
Out LED can be used to check that there is
audio being received. Note that both the
control and the LED are on the audio module itself.
The configuration page for the AXIS 2191.
43
44
The AXIS 2191 Audio Module
AXIS 2100 User’s Manual
Using the Audio Module with Your Camera
Your audio module is now configured and ready for use with your network camera. Enter your
camera’s IP-address in Internet Explorer, or click Home on the camera’s admin page. You should
then see the control panel for the AXIS 2191 below the camera image. If no audio controls are
visible, check that you have made the correct setting under External Devices.
NB. Exactly which controls will be
visible below the image depends
on the audio mode you are using.
For example, the Push-to-Talk
button will not be visible in
Full-Duplex mode. Similarly, when
using Simplex - Listen mode, only
the Speaker controls will be
shown. The audio mode is set in
the camera’s admin tools.
Push-To-Talk
Used in Half-Duplex or
Simplex - Talk mode.
The button’s own
mode is set in the
camera’s admin pages.
Available Bandwidth
Select the bandwidth available
for your connection.
Show/Hide Settings
Shows or hides the
slider controls and
level indicators
Level Adjust IN/OUT
Mute Checkboxes
Drag sliders to adjust level.
Check to mute speaker or microphone.
Using the Different Audio Modes
Full-Duplex
Full-Duplex mode means that you can transmit and receive audio (talk and listen) at the
same time, without having to use any of the controls. This is just like having a telephone
conversation. The only controls you may wish to use are the mute checkboxes to turn off
the sound, and the level sliders, to adjust the input/output levels. This mode requires a
full-duplex sound card on your computer. If your available bandwidth is 0.2Mbit/s or less,
it is recommended that you use Half-Duplex mode instead.
Half-Duplex
Half-Duplex mode also sends and receives audio in both directions, but only in one
direction at a time. This means you must actively transmit with the help of the
Push-to-Talk button. To speak, press the button (check that the microphone is not muted).
When finished speaking, release the button. You will now be receiving audio from the
other end of the connection. Note that the Push-to-Talk button can be configured for use
in two different ways - Toggle or Instant. This is set in the camera’s admin tools.
Half-Duplex mode is best if you only have limited bandwidth available.
AXIS 2100 User’s Manual
The AXIS 2191 Audio Module
Simplex - Talk
Simplex - Talk mode means that only the web-client end of the connection can transmit
audio (that is, to the AXIS 2191). This could be used, for example, to provide spoken
instructions to a person seen in the network camera. This mode also requires you to use the
Push-to-Talk button.
Simplex - Listen
Simplex - Listen mode can only receive audio from the AXIS 2191 to the web-client. This
can be used in remote monitoring, web attractions etc., to provide live audio, as well as
video, of a monitored situation.
45
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The AXIS 2191 Audio Module
AXIS 2100 User’s Manual
Troubleshooting the Audio Module
Symptoms
No audio controls below
camera image.
Possible causes
The AXIS 2191 is not selected
as the external device.
Wrong camera firmware.
No sound from the AXIS
2191 or from a PC trying to
access a web page
containing audio content.
Incorrect settings or faulty
connections.
No audio signal from PC to
the AXIS 2191 when passing
a proxy server.
No full-duplex function.
Poor performance.
Whining or screeching sound
from speakers (feedback).
Poor sound on headphones.
The Power indicator LED is
not constantly lit.
The AXIS 2191 works locally,
but not externally.
Note:
Remedial actions
In the camera’s administration tools, click on External Devices and
select the AXIS 2191 Audio Module.
Check the firmware in the camera by checking if External Devices
appears in the camera’s Administration Tools. If not, the camera does
not have the correct firmware and it must be upgraded.
Check that:
•
soundcard, speakers and microphone are connected
•
the Mute button is not pressed
•
the Int/Ext switch for the input is in the correct position
•
the input and output levels are correct
• all cabling is connected and all power switches are ON
The Post Content Length set Set the value of the Post Content Length in your proxy server to 1MB
in the proxy server is too low. or more. You may need to contact your system administrator to do
this.
Incorrect configuration.
Check the setting in the camera’s administration tools.
Sound card does not support For information on how to check if your sound card supports
full-duplex.
full-duplex, please visit www.axis.com and see the support section for
Axis camera products.
Too many users/clients
Try limiting the number of clients allowed to connect.
connected.
Low bandwidth.
Reduce the available bandwidth by changing to a lower setting in the
Available Bandwidth selector. Setting a lower bandwidth will reduce
any break-up in the sound, but will also increase the transmission
delay.
If running in Full-Duplex mode, try switching to Half-Duplex mode.
Poor positioning of speakers Relocate the speakers or microphone so that they do not point
and/or microphone.
towards each other, and/or lower the volume.
Incorrect connection.
Headphones can only be used by connecting them to Speaker-Out on
the terminal connector.
Faulty power supply.
Verify that you are using an AXIS PS-D power supply.
Firewall protection.
Default routers required.
Check the Internet firewall with your system administrator.
Check if you need to configure the default router settings.
If you still have a problem after reading this information, please contact your reseller, or
visit www.axis.com and check the support section for Axis camera products.
AXIS 2100 User’s Manual
The AXIS 2191 Audio Module
Technical Specifications for the AXIS 2191
• Operating temperature: 40-105oF
(5-40oC).
• Humidity - 8-80% relative humidity.
• EMC : EN55024, EN55022, Class B and
EN61000-3-3.
• EMC - FCC Class A of FCC Rules and Regulations part 15, subpart B.
• EMC • Full-duplex audio: Audio data encoded in
ADPCM format at 32kbps, 8 kHz sampling
(G.721). Data is sent using HTTP.
• 9-pin D-SUB serial connector: RS-232.
• Power Input: Axis PS-D power supply.
• Microphone Input: 1-50mVpp. PC type.
Connection Diagram
• Line Out: Unbalanced, 0.05-1.0Vpp
• Line Input: Balanced 0.05-1Vpp. Connect
source ground to pin 2 and source signal to
pin 1 if the source is unbalanced.
• Speaker Output: Balanced, 0.5W. Impedance 8-32 Ohms. Connect directly to
speaker without capacitors.
• Alternative Power: 12-15VAC, min 10VA,
or 15-20VDC, min 7W.
• Metrics: Height: 1.1” (27mm),
Width: 4.4” (112mm), Length: 4.3” (110mm),
Weight: 0.7lb (0.32kg).
• Maximum number of users: 10 (on local
area network).
47
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The AXIS 2191 Audio Module
AXIS 2100 User’s Manual
The Audio Module to Camera Serial Cable
The serial cable supplied with your AXIS 2191 is wired as shown in the table below:
Pinouts for the RS-232 Port
Audio
Pin
Pin
Camera
Signal
IN
1
1
IN
CD
IN
2
2
IN
RXD
OUT
3
3
OUT
TXD
OUT
4
4
OUT
DTR
GND
5
5
GND
GND
IN
6
6
IN
DSR
OUT
7
7
OUT
RTS
IN
8
8
IN
CTS
Unused
9
9
IN
RI
AXIS 2100 User’s Guide
Troubleshooting
Appendix A - Troubleshooting
This appendix provides useful information on solving problems you might have with your
AXIS 2100.
Frequently Asked Questions
Q: Which modem should I select in the list on the Modem Settings page if mine is not
listed?
A: Generic.
Q: Do I have to use one of the listed ISPs on the ISP Settings page?
A: No. You can make whatever settings you like for your own ISP. You can use the name
"Generic" for your own settings.
Q: When should I use the Null Modem Cable?
A: This cable is only intended as an alternative for configuring your camera when there is
no network available.
Q: Can I set up my camera to run as a PC-cam on my computer?
A: No. The AXIS 2100 is a network camera for use only on Ethernet networks or with a
modem.
Q: Do I have to use the Wizards whenever I want to make changes?
A: No. Everything which is configured in the Wizards can also be configured individually
from the links on the left hand side of the Administration Tools page.
Q: What are the ftp-path, the ftp-host name and ftp-user name?
A: If you are uploading your images to an ftp-server, the ftp-path is the location of the
directory on the remote ftp-server where you will be saving your images, the ftp-host is the
name or IP-address of the ftp-server and the ftp-user name is the identity you use for
logging in to the ftp-server.
49
50
Troubleshooting
AXIS 2100 User’s Guide
PINGing Your IP Address
By sending a packet to the specified address and waiting for a reply, the PING utility can
determine whether a specific IP-address is accessible. It also provides a particularly useful
method for confirming addressing conflicts with your AXIS 2100 on the network.
Follow the instructions below in association with Problems, Possible Causes and Remedial
Actions, on page 51, and run the PING utility to troubleshoot TCP/IP problems on your
network:
1. Disconnect your AXIS 2100 from the network.
2. Start a DOS window.
3. Type ping x.x.x.x, where x.x.x.x is the IP address of the AXIS 2100.
The subsequent replies as shown in the table below will provide an explanation as to the
cause of the problem:
PING Reply
Interpretation and recommendation
bytes = 32 time = 2 ms......
The IP address is already used and cannot be used again.
You must obtain a new IP address.
destination host unreachable
The AXIS 2100 is not accessible within your subnet.
You must obtain a new IP address.
request timed out
This IP address is not used by anyone and is available for use with your
AXIS 2100.
AXIS 2100 User’s Guide
Troubleshooting
Problems, Possible Causes and Remedial Actions
Symptoms
The AXIS 2100 cannot be
accessed from a browser.
Possible causes
Remedial actions
The IP address is already used 1. Disconnect your AXIS 2100 from the network.
by another device.
2. Run the PING utility (as described in PINGing Your IP Address, on
page 50) and follow the appropriate recommendations.
Note: The assigned IP number can be assumed valid if the PING
utility returns “request timed out” - in which case you should set
the IP address again, power on the AXIS 2100 and then try accessing the unit again.
The IP address is located on a Run the PING utility (as described inPINGing Your IP Address, on
different subnet.
page 50). If the utility returns “no response” or similar, the
diagnosis is probably correct - you should then proceed as follows:
In Windows 95/98 or Windows NT/2000, check that the IP address
for your AXIS 2100 is on the same subnet as your workstation:
1. Click "Start", "Settings", "Control Panel" and "Network".
2. Specify the TCP/IP adapter and click on “Properties”. In
Properties, click "IP Address".
3. If your AXIS 2100 is on a different subnet than your workstation,
you will not be able to set the IP address from this workstation.
Please contact your network administrator.
In Windows 95, the ARP
table was empty when you
tried to set the IP address.
If the table is empty, re-install the product ensuring that the IP
address for your own PC is also used. Type arp -a to view the ARP
table.
Note: The AXIS IP Installer provides a good alternative to ARP.
Possible problem with your
proxy server.
Try disabling the proxy default in your browser.
Other networking problems.
Try replacing your network cable.
Test the network interface of the product by connecting a local
computer to the unit, using a standard Crossover (hub-to-hub)
Cable.
No access via modem connection.
Incorrect settings.
If the above actions don’t solve the problem, the AXIS 2100 may be
faulty. In this case, try to localize the problem by connecting the
AXIS 2100 to the serial port of a local computer, using the supplied
Null Modem Cable; and report your findings to your local distributor.
Access the camera via the network or the null modem cable and
check the settings.
Bad connection.
Check all cables and ensure that the phone line is working.
Faulty modem.
Check the modem.
51
52
Troubleshooting
Symptoms
No access via the Null
Modem Cable.
AXIS 2100 User’s Guide
Possible causes
Incorrect modem/dial-up
settings.
Remedial actions
Check the settings, especially the ports and the communication
speed.
Incorrect use of the cable.
The null modem cable is not intended for use as a serial connection
for the AXIS 2100, i.e. it cannot be used to run the AXIS 2100 as a
"PC camera".
The Power indicator is not
constantly lit.
Faulty power supply.
Verify that you are using an AXIS PS-D power supply.
The Network indicator displays red.
Faulty cabling.
1. To verify that the cables are functional, PING the address of a
known unit on your network.
2. If the cabling is OK and your network is reachable, you should
receive a reply similar to this:
...bytes = 32 time = 2 ms,
The Active and Network indi- Hardware failure.
cators are flashing every 0.5
seconds.
Contact your Axis dealer.
Your AXIS 2100 works
locally, but not externally.
Firewall protection
Check the Internet firewall with your system administrator.
Default routers required
Check if you need to configure the default router settings.
The Internet site is too
heavily loaded.
Configure the AXIS 2100 to upload your video images to an FTP
server or an ISP.
No image using Refresh
and/or slow updating of
images.
Requests for images of varying size and resolution place
a greater demand on the
available file space within
the AXIS 2100.
Ensure that all the clients accessing the images are using the same
image resolution and compression.
A series of broad vertical
white lines appears across
the image.
The CCD sensor becomes
overloaded when the light is
too bright. This can happen
e.g. with sunlight reflexes.
Direct exposure to extreme sunlight or halogen light may cause
serious damage to the CCD sensor. Reposition your AXIS 2100 in a
more shaded location immediately.
For large numbers of clients, configure the AXIS 2100 to upload
your images to an FTP server or an ISP.
Note: damage caused to the AXIS 2100 through over exposure to
direct sunlight or halogen light is not covered under the product
warranty.
AXIS 2100 User’s Guide
Symptoms
Bad focus.
Troubleshooting
Possible causes
Focus has not been correctly
adjusted.
Remedial actions
Referring to the on-line help, adjust the White Balance setting and
then try resetting the camera focus again using the Focus Assistant, as described in Adjusting the Camera Focus, on page 36.
No adaptor fitted with your
C-type lens.
If you have previously replaced the supplied CS-type lens, you may
have inadvertently installed a C-type lens without first fitting the
required adaptor. See also page 39.
Noisy images.
Video images may be noisy if
you are using the AXIS 2100
in a very low light environment.
To solve this problem, you need more light. The performance of the
camera is best in 100 - 3.000 lux.
You may wish to consider replacing the basic lens with a more sensitive lens (Lower F-number), if the lighting conditions within the
installation area cannot be improved.
Poor quality images.
The display properties are
incorrectly configured for
your desktop.
Open the Display Properties in your desktop and configure your display to show at least 65 000 colors, i.e. at least 16-bit.
ActiveX disabled.
If you are using Microsoft Internet Explorer, ensure that ActiveX
has not been disabled in the Internet Options menu. Alternatively,
use the Java Applet for viewing images.
No images available in your
browser application.
Note:
Note: Using only 16 or 256 colors on your computer will produce
dithering artifacts in the image.
If you still have a problem after reading this information, please contact your reseller or
check the FAQ on the Axis Website at www.axis.com.
53
54
Other IP Setup Methods
AXIS 2100 User’s Manual
Appendix B - Other IP Setup Methods
In addition to the ARP command (described earlier in this guide), you can alternatively set
the IP address for your AXIS 2100 using any of the following methods - as appropriate for
your operating system:
Method
Operating Systems
Refer to...
AXIS IP Installer
Windows 95/98/ME and
NT/2000
Using the AXIS IP Installer, on page 55.
BOOTP
Requiring a BOOTP daemon on your system, this
method operates over the entire network. A
request to an active daemon initiates a search of
the boot table to find an entry matching the unit’s
Ethernet address. The daemon replys with the IP
address for the device, if a match is found.
UNIX
DHCP
This method should only be used if you know which
IP address the DHCP server will give the camera, or
if your version of DHCP can update a DNS server,
which then allows you to access the camera using
a name.
Most
Notes:
•Do not use the default or IP address featured in these examples when installing your AXIS 2100.
If in doubt, consult your network administrator to obtain an unused IP address.
•Make sure the AXIS 2100 is powered up and attached to the network.
•Server Privileges: Although no special privileges are required for Windows 95/98, you do need
Administrator privileges for Windows NT/2000, and Root privileges on UNIX systems.
Ethernet Address: The AXIS 2100 is pre-configured with a unique Ethernet Address based upon the serial
number printed on the underside label of the unit; where the serial number typically follows the format
00-40-8c-xx-yy-zz. You must know the Ethernet address to complete the installation.
AXIS 2100 User’s Manual
Other IP Setup Methods
Using the AXIS IP Installer
AXIS IP Installer is a Windows program that is ideal for setting the IP addresses for
multiple Axis networking products on your network. Also allowing you to access the home
Web page of any Axis ThinServer device connected to your network, this freely distributed
software is available for download from www.axis.com.
Installing the AXIS IP Installer:
1. Download the latest AXIS IP Installer software onto your desktop and run the
Setup_IPInstaller.exe program to start the installation.
2. The AXIS IP Installer - Setup dialog is displayed on the screen.
3. Follow the instructions as they appear on the screen.
4. Click Finish to complete the installation.
Setting the IP Address with the AXIS IP Installer:
1. Run the AXIS IP Installer from the Start menu. The following window will appear:
2. Restart your AXIS 2100.
3. Select the serial number of your AXIS 2100 in the list. The serial number is identical to
the unit’s Ethernet address.
4. Enter the IP address. Click Set IP address. The IP address will now be set.
5. To access the home page of the AXIS 2100, click Home page of selected Axis-server...
You can now configure the AXIS 2100 according to your requirements.
6. Click OK to exit the program.
For more help during the installation of the IP address, click Help or press the F1 key.
55
56
Other IP Setup Methods
AXIS 2100 User’s Manual
Notes for Macintosh Users
The AXIS 2100 supports TCP/IP over Ethernet, or PPP Modem dial-up. You must use
TCP/IP on your Macintosh network, as there is no support for AppleTalk.
When using the AXIS 2100 on a Macintosh, please observe the following points:
• The camera has a default IP address of 192.36.253.80.
• Assign a temporary IP address in the same subnet (e.g. 192.36.253.81) to a Mac workstation
and then connect to the camera.
• The desired IP address for the camera should be set using the Installation Wizard.
• The correct IP address for the Macintosh workstation should also be reset.
• Changing the IP address for a Macintosh is simple and there is no need to reboot.
Currently there are limitations in the ActiveX Support in Internet Explorer running on the
Macintosh. This results in problems when viewing live moving images. The recommended solution
for viewing Axis cameras on the Macintosh is to use Netscape.
AXIS 2100 User’s Guide
Updating the Firmware
Appendix C - Updating the Firmware
The AXIS 2100 camera firmware is stored in Flash memory. This memory is provided by a
silicon chip that, just like any other ROM device, retains data content even after power is
removed. Flash memory is unique because it allows its data to be erased and re-written.
This means you can install firmware updates for your AXIS 2100 as they become available
- without having to replace any parts. New firmware is simply loaded into the AXIS 2100
over the network.
Obtaining Updated Firmware
The latest version of the AXIS 2100 firmware is available free of charge from the Axis
Website at www.axis.com, or from your local distributor.
Upgrading the Firmware
The AXIS 2100 Flash memory is upgraded over the network using FTP. See the detailed
instructions supplied with each new firmware release.
Important!
• Always read the instructions provided with each new release, prior to upgrading your firmware.
• Downloading normally takes between 30 seconds and 10 minutes, although it can take longer. After
starting the download, you should always wait at least 20 minutes before power-cycling the AXIS
2100 - even if you suspect the download procedure has failed.
• In controlled environments, flash memory upgrades provide a very safe method for updating firmware. However, flash products can become damaged if the upgrade operation is not performed correctly. Your dealer reserves the right to charge for any repair attributable to faulty upgrading by the
user.
57
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The Unit Connectors
AXIS 2100 User’s Guide
Appendix D - The Unit Connectors
This section provides a detailed overview of the two supported product connectors: the
Serial Connector and the IO Connector. It also includes connection diagrams for a simple
door switch and an LED output, as well as a more complete schematic diagram describing
how the AXIS 2100 is connected for a typical application.
The Serial Connector
The serial connector can be used for several purposes. In the absence of a local network
connection, the serial connector provides a physical interface for connecting a modem or
computer to the AXIS 2100. When a local network connection is unavailable at the point
of installation, connect your PC to this connector using the supplied Null Modem Cable to
initially configure your product. If you intend to use the AXIS 2191 Audio Module with
your network camera, then this is the connector used for connecting it.
The Physical Connector
A single 9 pin D-sub connector provides the physical connection for the RS232 serial
interface of the AXIS 2100. This connector is dedicated for use with an external modem
and is suitable for speeds up to 115kbps.
A diagram of the RS232 connector’s pinout information is shown below.
Pin
Function
1
CD (Carrier Detect)
2
RXD (Receive Data)
3
TXD (Transmit Data)
4
DTR (Data Terminal Ready)
5
GND (Ground)
6
DSR (Data Signal Ready)
7
RTS (Return To Send)
8
CTS (Clear To Send)
9
RI (Ring Indicator)
A view of the RS232 Serial Port from the rear of the AXIS 2100
9
5
8
4
6
7
3
2
1
For pinout information concerning the AXIS 2191 Audio Module, see page 48.
AXIS 2100 User’s Guide
The Unit Connectors
The IO Connector
A 4-pole connector is provided for auxiliary IO connections to the AXIS 2100.
Physical Connector
The IO connector provides the interface to a single digital output and a single digital input.
A diagram for the connector complete with a pinout table is provided below.
Pin
Function
1
Common Ground
2
Positive Connection for DC Power Input or Output:
Electrically in parallel with the derived DC power for the unit, this pin may be used as a
power input or output. As a power input it can be used for remote applications to supply the
AXIS 2100 via an external direct current source; for example, a 9-15V DC battery supply.
Used as a power output, it can drive the photo coupled input or other equipment; such as
an infrared sensor. The output voltage level is dependent upon the input voltage to the unit.
A maximum current of 50mA can be sourced from the DC output.
3
Digital Input (photo-coupled anode on the diode):
Voltages 5-24V DC will activate the input. It is possible to use pin 2 to source the input.
4
Digital Transistor Output:
With a maximum load of 100mA and a maximum voltage of 24V DC, this output has an
open-collector NPN transistor with the emitter connected to pin 1. If it is to be used with
an external relay, a diode must be connected in parallel with the load for protection against
any voltage transients - as detailed in the Schematic Connection Diagram of the I/O and
RS232 Connector, on page 62. Note: Connecting AC to the transistor output will damage
the unit.
1
2
3
4
Digital Input
Used for connecting external alarm devices and triggering images for specific alarm-based
events, the digital input is typically connected to a motion detector - or any other external
security device - for taking images on each occasion the detector is activated.
Digital Output
The supported transistor output can drive a maximum load of 24V DC at 100mA directly,
and by connecting additional relay circuitry, it can drive even heavier loads.
Using the Administration Tools, you must first enable IO Status in the Layout Settings for
the Digital Output ON/OFF buttons to be displayed in the product Home Page. The status
of the Digital Output is then controlled by simply clicking these buttons.
59
60
The Unit Connectors
AXIS 2100 User’s Guide
Connection Diagram for a Simple Door Switch
1
!
2
DC Power
o
3
o
o
4
o
IN
!
AXIS 2100
OUT
!
GND
Door Switch
!
!
AXIS 2100 User’s Guide
The Unit Connectors
Connection Diagram for an LED indicator Output
1
!
o
2
DC Power
IN
o
3
o
LED Indicator Output
Resistor
!
LED
AXIS 2100
4
OUT
!
GND
o
61
The Unit Connectors
AXIS 2100 User’s Guide
Schematic Connection Diagram of the I/O and RS232 Connector
AXIS 2100
Internal
3.3V
λ
λ
λ λ
PS-D
9 VA
λ
o
2
o
o
3
λ
o
1
Infrared Sensor
o
λ
λ
-
+
o
λ
o
λ
Switch
Mode
Power
Supply
o
o
λ
λ
o
o
62
λ λ
λ
o
o
4
o
Appliance
ox
λ
o o
~
Main Power
λ
GND PIN 5
λ
λ
o
COM 1
λ
GND.
Caution!
Pins 1 and 2 are connected to the derived DC power for the unit, and can be used as an external power
feed for external equipment; such as an Infrared sensor. When connecting other equipment using this
connector, the maximum current of 50mA must be strictly observed. Failure to do so may cause a loss of
power to the unit and may even damage your camera.
AXIS 2100 User’s Guide
High-Speed Services
Appendix E - High-Speed Services
You will experience the full performance of the AXIS 2100 if you have access to
high-speed Internet services; such as xDSL or a cable modem connection. However, as
most high-speed Internet services only provide you with one external IP address, there are
several practical issues that should be considered when developing your application.
Available IP Addresses
Ideally, your ISP (Internet Service Provider) will provide you with several external static IP
addresses - in which case you can assign any one of these to your AXIS 2100 to make it
fully accessible over the internet. However, if your service provider supplies you with only
one IP number - which is often the case - this IP number is normally assigned to your PC leaving no connection available for your AXIS 2100. So, what can you do if your ISP is
unable to provide you with an additional IP number? Fortunately, there are a number of
other options that you may like to consider; including:
NAT Box
Short for Network Address Translation, NAT is an Internet standard that allows a
local-area network (LAN) to use one set of IP addresses for internal traffic and a second set
of addresses for external traffic. A NAT box located where your LAN meets the Internet
will handle all of the necessary IP address translations and provides:
• Internal IP addresses that are unique to your network - with no possibility of conflict with IP
addresses used by other companies and organizations.
• The possibility of combining multiple ISDN connections into a single Internet connection.
• An effective firewall for hiding internal IP addresses
NAT Feature in Windows 2000
Utilize the NAT feature in Windows 2000 to allow multiple Ethernet cards in your PC, and
you can then use one port for the internet and the other for your internal network. With
this solution, you can let your AXIS 2100 upload image streams to an external Web server
that is maintained and located with your ISP.
Note:
For further details on Network Address Translation, see also RFC 1631.
63
64
High-Speed Services
AXIS 2100 User’s Guide
Routers and Firewalls
Another ideal solution is to use one of several small routers/firewalls currently available
on the market. These provide the necessary NAT functionality and allow complete
independence for your PC, which can be switched off or rebooted without affecting the
image transmission from your AXIS 2100.
WinGate Server Software:
Running on a single Windows 95/98/2000 or NT computer, this software allows multiple
users simultaneous access to the Internet through a single modem; ISDN; or high-speed
line, such as xDSL or cable modem connection; and effectively shares a single Internet
connection with almost any type of client computer running TCP/IP.
For more advanced users, the WinGate 3.0 Standard and Pro versions also allow the
administrator to change the IP bindings so that external requests may be routed
specifically to your AXIS 2100 - running behind the WinGate software.
AXIS 2100 User’s Guide
Technical Specifications
Appendix F - Technical Specifications
System Requirements - TCP/IP on Windows 95, 98, NT and 2000, as well as Linux, UNIX,
Mac and several others. Microsoft Internet Explorer 4.x, or higher (used with Axis’ ActiveX
component AXIS Camera Control), or Netscape 4.x or higher.
Network Connection - RJ45 twisted pair cable, or remote connection using any standard
serial modem.
Networking - 10baseT Ethernet or 100baseTX Fast Ethernet, TCP/IP, HTTP, FTP, SMTP, NTP,
ARP and BOOTP.
I/O Connector - 1 optical-isolated alarm input. 1 digital output (max 24V, 100mA) with
programmable digital input/output for remote image storage via FTP or SMTP, pre/post
alarm image storage.
Image Updating - Up to 10 frames/second over 10Mbps or 100Mbps networks.
Pre/Post Alarm Buffer - Up to 500kB memory available for pre/post alarm image storage.
Modem Connector - Single 9-pin D-SUB RS-232 connector, max 115 kbps, half duplex
Operating Conditions: - Temp: 40o to 105o F (+5o to +40o C), Humidity: 20-80% RHG.
Approvals - EMC: FCC Class A,
Safety: EN 60950, UL, CSA.
EN 55022/1994, EN55024/1998
Metrics: - Height: 1.6” (4.3 cm), Width: 4.0” (10.2 cm), Length: 5.8” (14.7 cm), Weight: 0.55
lb. (0.25 kg) excluding power supply.
Hardware - ARTPEC-1 compression chip; ETRAX-100, including, 32 bit RISC, 100 MIPS
CPU, 8 MB RAM, 2 MB FLASH PROM.
Power - External power supply 12V AC, 9.6 VA (PS-D, included), 9-15V AC, min. 10VA, or
9-15V DC, min. 7W.
65
Index
66
Index
A
Access rights 24
Admin access rights 24
Administration Tools 22
Anonymous user access 24
AppleTalk 56
ARP 51
ARTPEC-1 65
Assign an IP address 11
Audio Configuration 43
AXIS 2191 Audio Module 40
AXIS IP Installer 54
B
Boa Web server 7
BOOTP 54
C
CGI scripts 6
Compression 6, 27
Configuring 20
Connectors 58
D
AXIS 2100 User’s Guide
Firewalls 64
Firmware 57
Focus Assistant 36
Focusing 36
H
Home page 13
HTTP 6
I
I/O connector 9
Installation
Modem 14
Network 11
The AXIS 2191 Audio Module 42
IP address 51
IP setup methods 54
J
Javascript 20
JPEG 6
L
Lighting conditions 27
Linux 7
M
Dial-in access rights 24
Dial-up Networking 17
Digital input and output 59
Macintosh 56
Mounting assembly 10
E
E-mail 6
Ethernet 6
Ethernet address 54
ETRAX-100 65
Network Address Translation 63
Network connector 9
Network indicator 9, 52
Network installation 11
Null Modem Cable 14
F
O
Factory Default Settings 25
Fast Ethernet 6
File sizes 27
N
Obtaining updated firmware 57
Other IP setup methods 54
AXIS 2100 User’s Guide
P
Performance 7
Power indicator 52
Power supply connector 9
PPP 7
R
Resolution 27
Routers 64
RS-232 connector 9
diagram 58
S
Serial number 8
SMTP 6
Status Indicator 36
T
Technical specifications 65
AXIS 2191 47
Triggering images 59
Troubleshooting 49
AXIS 2191 Audio Module 46
U
Updating the firmware 57
V
Verifying the installation 13
View access rights 24
W
WinGate 64
X
xDSL 63
Index
67
68
Glossary of Terms
AXIS 2100 User’s Guide
Glossary of Terms
ActiveX - A control (or set of rules) used by a browser.
ActiveX controls are often downloaded and installed
automatically as required.
ARP - Address Resolution Protocol. A protocol for
assigning an IP address to a physical device address that is
recognized in the local network. The ARP command can be
used to set the IP-address for your product.
ARTPEC - Axis Real Time Picture Encoder - used for image
compression.
Lux - A standard unit for light measurement.
NWAY - A network protocol that automatically negotiates the
highest possible common transmission speed between two
devices.
Null Modem Cable - A cable used for connecting a PC to a serial
device, using the modem protocol for communication.
PING - A small utility used for sending data packets to network
resources to check that they are working and that the network is
intact.
BOOTP - A protocol that can automatically configure a
network device (give it an IP address).
PPP - Point-to-Point Protocol. A method allowing one computer
to connect to another, usually via a modem over a phone line.
Bps - Bits per second. A unit for measuring speeds in
networks. A LAN might run at 10Mbps or 100Mbps.
Pre/post alarm image - The images from immediately before and
after an alarm.
CGI - Common Gateway Interface. A set of rules (or a
program) that allows a Web Server to communicate with
other programs.
Protocol - A special set of rules governing how two entities will
communicate. Protocols are found at many levels of
communication, and there are hardware protocols and software
protocols.
DSL - Digital Subscriber Line. A means of transferring data
via standard phone lines.
Ethernet - A widely used networking standard.
ETRAX - Axis' own microprocessor.
Firewall - A virtual barrier between a LAN (Local Area
Network) and other networks, e.g. the Internet.
Frame Grabber card - Plug-in hardware for "grabbing"
images
FTP - File Transfer Protocol. Used for simple transfer of
files to and from an ftp-server.
HTML - Hypertext Mark-up Language. Used widely for
authoring documents viewed in web browsers.
HTTP - Hypertext Transfer Protocol. The set of rules for
exchanging files (text, images, sound, video, and other
files) on the World Wide Web.
Intranet - A private network limited to an organisation or
corporation. Usually closed to external traffic.
IP - Internet-Protocol. See TCP/IP.
IP number (address) - A unique number used by a computer
on the network to allow it to be identified and found.
JPEG - A standard image format, used widely for
photographs. Also known as JPG.
LAN - A local area network (LAN) is a group of computers
and associated devices that typically share common
resources within a limited geographical area.
Linux - A popular operating system, that is “open source”
and practiclly free of charge.
AXIS COMMUNICATIONS
<Product
Name> Quick User’s Guide
SMTP - A common e-mail protocol.
TCP/IP - Transmission Control Protocol/Internet Protocol. A suite
of network protocols that determine how data is transmitted.
TCP/IP is used on many networks, including the Internet. TCP
keeps track of the individual packets of information and and IP
contains the rules for how the packets are actually sent and
received.
URL - Uniform Resource Locator. An "address" on the network.
V.90 - An operating standard for telephone modems.
WAN - Wide-Area-Network. Similar to a LAN, but on a larger
geographical scale.
Web server - A program on a computer that delivers the
resources (usually web pages) requested by the web user (the
client).
Wizard - A program designed specifically to guide the user
through a procedure. Typically used for installations and
configurations.