CEECO WPP(HOB)-531-F Service manual

WPP(HOB)-531-F-120 OR SSP-511-F-120-SPK1.07UNVLr1-120-ISSUE4.0
SERVICE MANUAL
FOR
MODEL WPP(HOB)-531-F-120
HANDS FREE WEATHERPROOF (RESISTANT) TELEPHONE
AND
MODEL SSP-511-F-120
STAINLESS STEEL PANEL TELEPHONE
EQUIPPED WITH SPK1.07 UNVLr1-120 FIRMWARE
Serving the Telephone Industry Since 1930
Communication Equipment
& Engineering Company
519 West South Park Street
Okeechobee, Florida 34972
Voice: (863) 357-0798
Fax: (863) 357-0006
ISSUE 4.0
IMPORTANT INFORMATION
FOR
CUSTOMER
Please fill in before you continue.
The following information is necessary when calling CEECO for assistance.
MODEL NUMBER
MODEL WPP(HOB)-531-F-120 OR
SSP-511-F-120 EQUIPPED WITH
SPK1.07UNVLr1-120 FIRMWARE
SERIAL NUMBER
DATE MANUFACTURED
LOCATION INSTALLED
For us to better serve you, please have this information available when calling for technical
support.
CEECO
Communication Equipment & Engineering Company
519 West South Park Street
Okeechobee, Florida
(863) 357-0798 Voice
(863) 357-0006 Fax
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
2
ISSUE 4.0
TABLE OF CONTENTS
SECTION
PAGE
1.0 INTRODUCTION ...............................................................................................................................4
2.0 GENERAL................................................................................................................................................4
3.0 PROGRAMMING ..............................................................................................................................5
PROGRAMMING CONTINUED… ......................................................................................6
PROGRAMMING CONTINUED… ......................................................................................7
PROGRAMMING CONTINUED… .....................ERROR! BOOKMARK NOT DEFINED.
4.0 SPEED DIAL/ALLOWED CALL TABLES ..ERROR! BOOKMARK NOT DEFINED.
PROGRAMMING TABLES CONTINUED… .................ERROR! BOOKMARK NOT
DEFINED.
5.0 OPERATION .........................................................................................................................................7
6.0 RECOMMENDED TOOLS AND TEST EQUIPMENT ........................................8
7.0 INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS....................8
8.0 OVER-VOLTAGE PROTECTION DIAGRAM ..........................................................9
9.0 TESTING ..................................................................................................................................................9
10.0 SPECIFICATIONS .........................................................................................................................10
11.0 PARTS LIST ........................................................................................................................................11
13.0 REPAIR AND RETURN INFORMATION ..................................................................13
14.0 WARRANTY POLICY ................................................................................................................14
15.0 DIAGRAM .............................................................................................................................................15
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
3
ISSUE 4.0
1.0
INTRODUCTION
The practices in this manual provide installation and maintenance information for the
CEECO Model WPP(HOB)-531-F-120 or Model SSP-531-F-120 Telephone with
SPK1.07 UNVLr1-120 firmware.
The information in this manual is subject to change without notification.
For information not included in this manual, please call or write:
CEECO
Customer Service
519 West South Park Street
Okeechobee, Florida 34972
(863) 357-0798
(863) 357-0006 FAX
2.0
GENERAL
2.1
The CEECO hands free telephone is a sturdy, vandal resistant, Stainless Steel
Panel Speakerphone. Instead of a hookswitch and handset, the telephone has a
Press to start/Press to stop button for initiation and termination of phone calls.
2.2
The telephone may be programmed to automatically dial a pre-programmed
PBX/Access number and/or and Auto-Dial number. These numbers may be up to
eleven digits in length. If both options are utilized, the first PBX/Access number
will dial out first, followed by an approximately three second pause, followed by
the second Auto-Dial number. The keypad is then free to use.
2.3
The microphone is muted during periods of dial tone eliminating the use of hand
held dialers.
2.4
Incoming calls may be allowed or blocked depending on the programming.
2.5
Programming is accomplished via the DTMF keypad.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
4
ISSUE 4.0
3.0
PROGRAMMING
NOTE:
It is recommended that you ground yourself to prevent ESD damage to the
PCB(s).
3.1
Connect the phone to a working telephone line or a DTMF test set before
programming.
3.2
Move the mini-jumpers (located on the edge of the Printed Circuit Board) to
the “ON” position, as depicted on the last page of this manual.
3.3
Press the CALL button and wait for dial tone before programming any digits.
3.4
Each location is accessed by dialing the "#" sign and a two digit code. The
previous contents of the location are automatically erased when the location code
is accessed.
NOTE: Once the “#" (pound) key has been entered you may get an operator
recording or a fast busy, please disregard and continue programming.
3.5
To clear all user programmable memory, move the mini-jumpers in the "ON"
position, press the CALL button located on the front of the phone and dial #97.
3.6
Location "00" is the phone option location. It is comprised of ten digits, all of
which must be filled to render the phone functional. By entering 0 or 1 into each
of the 10 digits (digits 4 and 10 allow choices of 1-9 to be entered), the phone is
customized to a particular installation. Be sure to record your entries in the
option table for future reference.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
5
ISSUE 4.0
PROGRAMMING CONTINUED…
LOCATION #00:
#00
(OPTION TABLE)
1
0 0
0 5
__ __ __ __ __ __ __ __ __ __
Digit 1:
1 Always 1 for this model.
Digit 2:
0 No incoming calls allowed.
1 Incoming calls allowed.
Digit 3:
0 No Conversation Time-Out.
1-9 Minutes Conversation Time-Out.
For Call Button
Digit 4:
0 Always 0 for this model.
Digit 5:
0 Always 0 for this model.
Digit 6:
0 Deactivate ADA feature.
1 Activate ADA feature.
Digit 7:
0 Dial number programmed in location #19.
1 Do Not Dial number programmed in location #19.
Digit 8:
0 Do Not Dial number programmed in location #18.
1 Dial number programmed in location #18
Digit 9:
0 Always 0 for this model.
Digit 10:
0 No Wink Detect
l-9 Length of the Wink (l = 50ms incremental to 450ms – entering a 5 is
recommended)
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
6
ISSUE 4.0
PROGRAMMING CONTINUED…
EXAMPLE:
DIAL #00 1106000105
Phone will be set as follows:
DIGIT 1 .. ALWAYS 1
DIGIT 2 .. INCOMING CALLS ALLOWED
DIGIT 3 .. NO CALL TIME OUT
DIGIT 4 .. ALWAYS 0
DIGIT 5 .. ALWAYS 0
DIGIT 6 .. NO ADA-CHANGING COLOR LED
DIGIT 7 .. DIAL NUMBER IN #19
DIGIT 8 .. DIAL NUMBER IN #18
DIGIT 9 .. ALWAYS 0
DIGIT 10 . 250ms WINK
3.7
5.0
When programming is finished, return the mini-jumpers to the "OFF" position.
Then hang up the phone (“on hook” condition), by pressing the black "CALL "
button. The phone is now ready for use.
OPERATION
5.1
To make a call, press the black "CALL" button located on the front of the phone.
When dial tone is received, the transmitter is muted and the phone waits for
numbers to be dialed.
5.2
If numbers are pre-programmed in locations #18 and/or #19, and the correct
entries were made when programming location #00, those numbers will
automatically dial out. If both numbers are utilized, there will be an
approximately three second pause between the numbers.
5.2
After the call is complete, press the "CALL" button again to terminate the call. If
user does not press the "CALL" button when he or she is finished using the
phone, then the phone will hang-up after detecting a WINK (momentary open) or
when the timer times-out, if it was so programmed.
NOTE: In some cases, a local PBX does not automatically send a wink
back as a Central Office would. Some of these PBXs can be
programmed to do so. It would be necessary to contact the
manufacturer of the PBX.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
7
ISSUE 4.0
6.0
RECOMMENDED TOOLS AND TEST EQUIPMENT
DTMF Test Set
Volt/Ohm Meter
3/8" Nut Driver
5/16" Nut Driver
Flat Blade Screw Driver
Security Tool, CEECO Part Number 301-064
7.0
INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS
7.1
Using a 301-064 security tool (sold separately) to remove the four locking screws.
7.2
The security tool is for a standard 5/32" button head screw generally used on the
framework of the phone booths.
7.3
Separate the cover assembly from the Housing.
7.4
Run the inside station wire through the Housing and terminate on to the RJ11C
modular jack on the housing, as depicted on the following page. This CEECOprovided modular jack must be used, as it contains required over-voltage
protection.
7.5
The use of a gas tube or carbon station protector is recommended. The station
ground should not exceed 50 ohms.
7.6
Plug the modular line cord from the PC board into the RJ11C terminal block.
7.7
Dress the line cord away from the locking screws and seat the faceplate into the
enclosure.
7.8
Secure the cover assembly by tightening the security screw.
*****WARNING*****
A.
Never install telephone wiring during a lightning storm.
B.
Never install telephone jacks in wet locations unless the jack is
specifically designed for wet locations.
C.
Never touch uninsultated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
D.
Use caution when installing or modifying telephone lines.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
8
ISSUE 4.0
8.0
OVER-VOLTAGE PROTECTION DIAGRAM
9.0
TESTING
Action:
Connect the phone to a working phone line.
Press the black "CALL" button.
Reaction:
Dial tone. And any numbers programmed in #18/#19 dial out.
A normal conversation takes place.
Action:
The keypad is used for further message menu access.
Reaction:
Any subsequent conversation is allowed.
Action:
Finish the conversation.
Press the "CALL" button, or wait until time-out occurs
(if programmed as such).
Reaction:
The call is terminated.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
9
ISSUE 4.0
10.0 SPECIFICATIONS
INPUT POWER:
C.O. Line Powered
LOOP CURRENT:
30Ma min. 80Ma max.(48 Volt loop)
IMPEDANCE:
600 ohms
SIGNALING:
DTMF, 70ms tone, 50ms spacing
LINE OUTPUT
-10.0dbm to –12.0dbm
ENVIRONMENTAL:
Temperature: 0°C to 50°C
Humidity:
20%-90%
PROGRAMMING:
Via DTMF Keypad
TELEPHONE PANEL:
Brushed 14 gauge Stainless Steel
PANEL DIMENSIONS:
MOUNTING:
WEIGHT:
7 1/6" Wide x 11 1/4" High x 4 1/4" Deep
4 Holes spaced 10 ¾" x 6 ½" x 9/32"
Approximately 4 lb.
WPP HOUSING:
WEIGHT:
DIMENSIONS:
MOUNTING:
Cast Aluminum.
Approximately 12 lb.
WPP-9 1/2" W x 12 5/8" H x 8" D (Including door).
4 Holes spaced 8" x 5 7/8" x 13/32"
HOB HOUSING:
WEIGHT:
DIMENSIONS:
MOUNTING:
Painted Steel.
Approximately 12 lb.
HOB- 11.28" H x 7.080" W x 5" D
4 Holes spaced 8" x 5 7/8"by .312" dia.
MEMORY RETENTION:
Non-volatile memory retention
FCC REGISTRATION:
BW88T7-13823-TE-T
RINGER EQUIVALENCE:
0.7A
TYPE JACK:
RJ11C
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
10
ISSUE 4.0
11.0 PARTS LIST
QUANTITY PART NUMBER
DESCRIPTION
1
705-110
Keypad
1
700-008
Keypad Cable
1
660-000
CEECO SPK Board
1
301-6020-B
Momentary Panel Switch
1
14123
Speaker
1
301-006
Ringer
1
301-009
Network
1
331-010
Stainless Steel Panel
1
331-005
Cast Aluminum Weather
Proof Housing
4
331-006
Outer Cover Locking- Screw
1
301-018
Modular Line Cord
1
301-054
Modular Connector (RJ11C)
1
531-200
Service Manual
1
SPK1.07-120
Custom Software
ACCESSORIES
1
301-064
Security Tool
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
11
ISSUE 4.0
12.0 FCC NOTICE
12.1
FCC REGISTRATION AND REPAIR INFORMATION
Your new telephone has been registered with the Federal Communication
Commission (FCC) in accordance with Part 68 of its rules. The FCC requires that
you be advised of certain requirements involving the use of this telephone.
12.2
CONNECTION WITH THE NATIONWIDE TELEPHONE NETWORK
The FCC requires that you connect this telephone to the Nationwide Telephone
Network through a registered jack provided by the Telephone Company in your
area. This jack is a modular outlet, which you can order from your local
telephone company.
12.3
NOTIFICATION TO THE TELEPHONE COMPANY
Before connecting this telephone, the FCC requires that you notify your local
telephone company business office. The number is in the front of your phone
book.
Tell them:
The "line" to which you will connect the telephone (that is, your phone number)
and the telephone's FCC registration number and ringer equivalence number.
These numbers are listed in Section 11.00.
The FCC further requires that you notify your local telephone company when
permanently disconnecting this telephone.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
12
ISSUE 4.0
13.0 REPAIR AND RETURN INFORMATION
13.1
WARRANTY REPAIR
Any device returned requiring warranty service; repair or credit must be accompanied
with a "Return Material Authorization" (RMA) FORM. It must include return shipping
instructions, original purchase order number and special marking instruction. A
description of the trouble observed must be attached to the defective unit. This
information must be inside the shipping container.
13.2
DIRECT ALL INQUIRES TO:
CEECO
Repair Department
519 West South Park Street
Okeechobee, Florida 34972
(863) 357-0798
(863) 357-0006 Fax
13.3
NON-WARRANTY REPAIR
CEECO will repair equipment out of warranty for a set charge plus parts. The
customer must pay the shipping costs both directions.
13.4
RETURN FOR CREDIT
Material may be returned for credit only with prior approval. Material authorized
for return is subject to a 20% restocking charge based on the manufacturer’s list
price Return RMA must be requested no later than 30 days after original
shipment.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
13
ISSUE 4.0
14.0 WARRANTY POLICY
14.1
GENERAL
CEECO products are guaranteed to be free of defects in material and
workmanship for a period of 365 days from the date of original purchase.
CEECO's obligation under this warranty is limited to repair or replacement of any
part found to be defective by CEECO. Under no circumstances shall CEECO be
liable for loss, damage, cost of repair or consequential damages of any kind,
which have been caused by neglect, abuse, act of God or improper operation of
equipment. This warranty is limited to the value of material only.
14.2
PRINTED CIRCUIT BOARDS
Printed circuit boards should not be repaired in the field. If a unit is found to be
faulty, replace it with another unit and return the faulty unit to CEECO for repair.
Modifications by any one other than CEECO will void the warranty.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
14
ISSUE 4.0
15.0 DIAGRAM
Locate the mini jumpers
on the corner of the PCB.
ON
OFF
Move the mini jumpers to
the ON position BEFORE
going off-hook.
When programming is
completed, move the mini
jumpers to the OFF
position.
ON
OFF
ON
OFF
NOTE:
Do not leave the mini jumpers in the ON position,
this will decrease battery life.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
15