Whirlpool 25RI-D4 PT Troubleshooting guide

INSTRUCTIONS FOR USE
Page
BEFORE USING THE APPLIANCE
5
SAFEGUARDING THE ENVIRONMENT
5
PRECAUTIONS AND GENERAL
RECOMMENDATIONS
6
IF THE APPLIANCE IS NOT GOING TO BE USED
7
MAINTENANCE AND CLEANING
7
GUIDE TO THE INSIDE PARTS
8
USING THE ICE AND WATER DISPENSER
USING THE AUTOMATIC ICE-MAKER
(if available)
(if available)
9
9
STORING, FREEZING AND THAWING FOOD
10
“MULTIFLOW” AIR DISTRIBUTION
10
(if available)
TROUBLESHOOTING GUIDE
10
CHANGING A WATER FILTER CARTRIDGE (if available)
12
AFTER-SALES SERVICE
12
ELECTRICAL CONNECTION FOR GREAT BRITAIN
AND IRELAND ONLY
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BEFORE USING THE APPLIANCE
• Your new appliance is designed exclusively for
domestic use.
To ensure best use of your appliance, carefully
read the operating instructions which contain
a description of the product and useful
advice.
Keep these instructions for future reference.
1. After unpacking the appliance, make sure it is
not damaged and that the door closes properly.
Any damage must be reported to the dealer
within 24 hours of delivery of the appliance.
2. Wait at least two hours before switching the
appliance on, to ensure that the refrigerant
circuit is fully efficient.
3. Installation and the electrical connection must be
carried out by a qualified technician according to
the manufacturer’s instructions and in
compliance with the local safety regulations.
4. Clean the inside of the appliance before using it.
SAFEGUARDING THE ENVIRONMENT
1. Packing
The packing material is 100% recyclable and bears
the recycling symbol. For disposal, comply with the
local regulations. Keep the packing materials
(plastic bags, polystyrene parts, etc.) out of the
reach of children, as they are a potential source of
danger.
2. Scrapping/Disposal
The appliance is manufactured using recyclable
material.
This appliance is marked in compliance with
European Directive 2002/96/EC on Waste
Electrical and Electronic Equipment (WEEE). By
ensuring the correct disposal of this appliance, you
can help prevent potentially negative consequences
for the environment and the health of persons.
The symbol
on the appliance, or on the
accompanying documents, indicates that this
appliance should not be treated as domestic waste
but must be taken to a special collection centre for
the recycling of electrical and electronic
equipment.
When scrapping the appliance, make it unusable by
cutting off the power cable and removing the
doors and shelves so that children cannot easily
climb inside and become trapped.
Scrap the appliance in compliance with local
regulations on waste disposal, taking it to a special
collection centre; do not leave the appliance
unattended even for a few days, since it is a
potential source of danger for children.
For further information on the treatment, recovery
and recycling of this product, contact your
competent local office, the household waste
collection service or the shop where you
purchased the appliance.
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Information:
This appliance does not contain CFCs. The
refrigerant circuit contains R134a (HFC) or R600a
(HC) (see the rating plate inside the appliance).
Appliances with Isobutane (R600a): isobutane is a
natural gas without environmental impact, but is
flammable. Therefore, make sure the refrigerant
circuit pipes are not damaged.
This product may contain Fluorinated Greenhouse
Gases covered by the Kyoto Protocol; the
refrigerant gas is inside a hermetically sealed
system.
Refrigerant gas: R134a has a Global Warming
Potential of (GWP) 1300.
Declaration of conformity
• This appliance has been designed for preserving
food and is manufactured in compliance with
Regulation (CE) No. 1935/2004.
• This appliance has been designed, manufactured
and marketed in compliance with:
- safety objectives of the “Low Voltage”
Directive 2006/95/CE (which replaces
73/23/CEE and subsequent amendments);
- the protection requirements of Directive
“EMC” 89/336/EEC amended by Directive
93/68/EEC.
Electrical safety of the
appliance can only be
guaranteed if it is correctly
connected to an approved
earthing system.
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PRECAUTIONS AND GENERAL
RECOMMENDATIONS
INSTALLATION
SAFETY
• The appliance must be handled and installed by
two or more persons.
• Be careful not to damage the floors (e.g.
parquet) when moving the appliance.
• During installation, make sure the appliance
does not damage the power cable.
• Make sure the appliance is not near a heat
source.
• To guarantee adequate ventilation, leave a space
on both sides and above the appliance and
follow the installation instructions.
• Keep the appliance ventilation openings free.
• Do not damage the appliance refrigerant circuit
pipes.
• Install and level the appliance on a floor strong
enough to take its weight and in a place suitable
for its size and use.
• Install the appliance in a dry and well-ventilated
place. The appliance is arranged for operation in
places where the temperature comes within the
following ranges, according to the climatic class
given on the rating plate. The appliance may not
work properly if it is left for a long time at a
temperature outside the specified range.
• Do not store or use petrol, flammable liquids or
gas in the vicinity of this or other electrical
appliances. The fumes can cause fires or
explosions.
• Do not use mechanical, electric or chemical
means other than those recommended by the
Manufacturer to speed up the defrost process.
• Do not use or place electrical devices inside the
appliance compartments if they are not of the
type expressly authorised by the Manufacturer.
• This appliance is not intended for use by persons
(including children) with reduced physical,
sensory or mental capabilities, or lack of
experience and knowledge, unless they have
been given supervision or instruction concerning
use of the appliance by a person responsible for
their safety.
• To avoid the risk of children becoming trapped
and suffocating, do not allow them to play or
hide inside the appliance.
• Do not swallow the contents (non-toxic) of the
ice packs (in some models).
• Do not eat ice cubes or ice lollies immediately
after taking them out of the freezer since they
may cause cold burns.
Climatic Class
Amb. T. (°C)
Amb. T. (°F)
SN
From 10 to 32 From 50 to 90
N
From 16 to 32 From 61 to 90
ST
From 16 to 38 From 61 to 100
T
From 16 to 43 From 61 to 110
• Make sure the voltage specified on the rating
plate corresponds to that of your home.
• Do not use single/multi adapters or extension
cords.
• For the water connection, use the pipe supplied
with the new appliance; do not reuse that of the
previous appliance.
• Power cable modification or replacement must
only be carried out by qualified personnel.
• It must be possible to disconnect the appliance
from the power supply by unplugging it or by
means of a mains two-pole switch installed
upstream of the socket.
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USE
• Before carrying out any maintenance or cleaning
operation, unplug the appliance or disconnect it
from the power supply.
• All appliances equipped with an automatic icemaker and water dispenser must be connected
to a water supply that only delivers drinking
water (with mains water pressure of between
0.17 and 0.81 Mpa (1.7 and 8.1 bar)). Automatic
ice-makers and/or water dispensers not directly
connected to the water supply must be filled
with drinking water only.
• Use the refrigerator compartment only for
storing fresh food and the freezer compartment
only for storing frozen food, freezing fresh food
and making ice cubes.
• Do not store glass containers with liquids in the
freezer since they may burst.
The Manufacturer declines any liability if the
above advice and precautions are not
respected.
IF THE APPLIANCE IS NOT GOING
TO BE USED
- Disconnect the appliance from the power supply.
- Remove all the food and leave the doors open enough for air to circulate inside the compartments. This
will prevent the formation of mould and bad odours.
- If the appliance has an automatic ice-maker:
1. Shut off the water supply to the appliance.
2. Empty the ice bucket.
Power failure
In case of power failures of up to 24 hours, keep the doors of the appliance closed. In this way the stored
food will stay cold as long as possible.
In case of power cut exceeding 24 hours, remove the food from the appliance and store in another
suitable appliance.
MAINTENANCE AND CLEANING
Periodically clean the appliance with a cloth and a solution of lukewarm water and neutral detergent
specific for refrigerator interiors. Never use detergents or abrasives.
• Do not use steam cleaners.
• Clean the condenser using a vacuum cleaner, remove the front kickplate (see installation handbook).
• The buttons and control panel display (located on the freezer door on some models) must be cleaned
with a dry cloth; do not use alcohol or alcohol-derived substances.
• The refrigerant system pipes are located near the defrost pan and can become very hot. Periodically
clean them with a vacuum cleaner.
Replacing light bulbs
Attention
• Always disconnect the refrigerator from the power supply before
replacing any light bulbs.
• Before replacing the light bulb, remove the light guard that may be
present. This will have to be put back after replacing the light bulb.
• The refrigerator accepts light bulbs with a bayonet type mount.
• The ice/water dispenser light bulb has a standard screw type mount.
Replace the lamp with one of the same type, available from the Aftersales Service or from authorised dealers.
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GUIDE TO THE INSIDE PARTS
FRESH FOOD COMPARTMENT (if available)
The fresh food compartment has a tilting movement that facilitates
the introduction and the removal of food.
Opening, removal and replacing of the Fresh Food
compartment.
Open the Fresh Food compartment by pressing one of the
buttons (1), while at the same time pulling the compartment as far
as it will go. To close follow the inverse procedure. To remove the
Fresh Food compartment proceed as above instructions and then
lightly rotate and remove the compartment from it seat (2). To
replace the compartment insert the external lateral guides of the
container (3a) in their seats near the retaining pins (3b).
3a
Note: Do not store any food in metal or sharp packaging inside
the fresh food compartment as this could damage the surface of
the compartment itself.
Removing the crisper or meat drawer:
1. slide the drawer out as far as it goes;
2. with one hand underneath the drawer, lift and pull it out;
3. the drawer will come off the runners and can be pulled out
further;
4. to remove it completely, the drawer must be turned: front end
up, rear end down.
Loading procedure
Maximum storage capacity can be obtained by removing the two
bottom drawers/baskets from the freezer compartment. Make
sure that the air vents are not obstructed by the food (this applies
to units with capacity lower than 715 litres).
Meat drawer temperature control device
• The cold air is conveyed inside the meat drawer through an
opening between the refrigerator compartment and the freezer
compartment. In this way the temperature inside the meat
drawer is kept lower than the rest of the refrigerator. The air
flow can be adjusted by means of the special slider.
• To store vegetables in the meat drawer, shift the control device
all the way to the left, to the vegetables setting. This avoids
possible damage due to the vegetables freezing.
Crisper moisture control device
• The level of humidity inside the crisper can be adjusted by
moving the slider in the desired position.
• By moving the slider to the far right, humidity will be eliminated
from the compartment. This setting is better for preserving
fruits and vegetables with skin.
• By moving the slider to the far left, humidity is maintained inside
the compartment. This setting is better for preserving leaf
vegetables.
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3b
USING THE ICE AND WATER DISPENSER
(if available)
First use
When the ice and water dispenser is used for the first time, the first ice cubes and water coming out of
the dispenser may have an unpleasant taste and should therefore be discarded.
To dispense water:
Water delivery is always available. Press a glass against the water dispenser lever. Water delivery stops
when the lever is released.
To dispense ice:
To obtain ice press against the ice dispenser lever.
Press the ICE MODE button to select the desired type of ice (crushed or cubes)
Useful tips:
1. Keep the glass near the dispenser outlet.
2. Press lightly on the lever to activate the ice dispenser. Pressing hard will not result in faster dispensing
or greater quantities.
3. To stop dispensing, remove the glass slowly so that ice does not fall outside the glass.
4. Do not use fragile glasses.
USING THE AUTOMATIC ICE-MAKER
(if available)
After switching on the refrigerator, it usually takes overnight for the first ice cubes to form. When selecting
crushed ice, the cubes are crushed just before being dispensed, therefore the crushed ice may come out
with a slight delay. Noise from the ice crusher is normal, and pieces of ice may vary in size. When changing
from crushed ice to ice cubes, a small amount of crushed ice may come out together with the first cubes.
The quantity and size of the ice cubes depend on the mains water pressure. Ice cubes production can be
increased by decreasing the temperature on the freezer compartment.
ONLY FOR MODELS FITTED WITH ICE DRAWER
Normal ice production consists of about 7 to 8 batches of ice cubes in a
24-hour period. Large amounts of ice cubes should be taken directly from
the bucket, and not from the dispenser. It is recommended that the
drawer is closed after completing the operation.
ONLY FOR MODELS FITTED WITH ICE DISPENSER
Normal ice production consists of about 12 to 14 batches of ice cubes in
a 24-hour period.
Recommendations for the use of the automatic ice maker.
When the door of the freezer compartment is open, ensure that the
small flap, which functions as a sensor to stop the distribution of ice from
the automatic ice maker to the ice container located on the inner door is
not obstructed.
To remove and replace the ice container
1. Insert your fingers in the opening at the bottom of the container and
place your thumb on the release button. Holding the base of the
container with both hands, press the release button, lift the container
upwards and remove.
To replace the ice container in its place, place it on its support attached to
the inner door and lower in position.
Note: Large amounts of ice cubes should be taken directly from the
bucket, and not from the dispenser.
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STORING, FREEZING AND THAWING
FOOD
Wrap food so that no water, moisture or condensate can enter; this will prevent odours or aromas going
from one part to another in the refrigerator, ensuring better preservation of frozen foods.
NOTE: Never place hot food in the freezer. Cooling hot foods before freezing saves energy and prolongs
the life of the appliance.
“MULTIFLOW” AIR DISTRIBUTION
(if available)
“MULTIFLOW” is a ventilated air distribution system, which ensures a homogeneous temperature inside
the refrigerator compartment. Thanks to this system, the different types of food can be stored on any of
the shelves of the appliance. Attention should be paid not to obstruct the air distribution vents, thus
ensuring free air circulation.
TROUBLESHOOTING GUIDE
Before contacting the After-sales Service…
Operation problems are often due to minor causes that can be found and fixed without using any tools.
Noises from appliances are normal since the fans and compressors for controlling its operation switch on
and off automatically.
Some noises can be reduced by: levelling the appliance and installing it on a flat surface, separating and
preventing contact of the appliance with the cabinets, making sure the inside parts are correctly
positioned, making sure the bottles and containers are not touching each other.
Some possible operation noises:
• hissing when the appliance is switched on the first time or after a long period.
• gurgling when the refrigerant enters the pipes.
• humming when the water valve or fan are activated.
• rattling when the compressor starts up or when the ice drips in the bucket.
• a sudden thud when the compressor starts up or stops.
The appliance does not work:
• Is the power cable plugged into a socket powered with the right voltage?
• Have you checked the protection devices and fuses of your home’s electrical system?
The motor seems to run too much:
• Is the condenser free of dust and fluff?
• Are the doors properly closed?
• Are the door seals intact?
• On hot days or when the room is warm, it is normal for the motor to run longer.
• If the appliance door has been left open for a long time or if large amounts of food have been
introduced, the motor will run longer in order to cool the inside of the appliance.
If moisture has accumulated:
• Make sure the air ducts inside the compartment are not blocked and thus preventing the circulation of
air.
• If the room is very humid, it is normal for moisture to accumulate inside the appliance.
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If there is water in the defrost pan:
• This is normal in hot and humid weather. The pan can even be half full. Make sure the refrigerator is
level so that water does not spill from the pan.
If the appliance temperature is too high:
• Are the appliance controls correctly adjusted?
• Has a large amount of food been placed in the appliance?
• Make sure the air ducts inside the compartment are not blocked and thus preventing the circulation of
cold air.
If the area in contact with the seal is hot to the touch:
• This is normal in hot weather and when the compressor is working.
If the doors do not open and close properly:
• Make sure the door seals are not dirty or sticky.
• Make sure the appliance is level.
If the light does not work:
• Is the lamp burnt?
IF THE APPLIANCE IS FITTED WITH A DISPENSER
If the automatic ice-maker does not work:
• Has the freezer had enough time to become cold? With a new appliance this may take overnight.
• Is the automatic ice-maker ON/OFF button set to ON? (On some models. Refer to the product sheet).
• Is water reaching the automatic ice-maker? Is the water cock open? The filter may be clogged or not
correctly installed. Firstly, check the filter installation instructions to make sure the filter is correctly
fitted and not clogged. If installation or clogging is not the problem, call qualified personnel or a
technician.
If the dispenser does not work:
• Is the freezer compartment door closed?
• Is the ice bucket correctly installed?
If the ice dispenser stops working:
• Are the ice cubes stuck because the ice dispenser has not been used for some time? Shake the ice
bucket to separate the cubes and increase the holding capacity. It is advisable to throw away the old ice
cubes and make new ice.
• Has the ice dispenser lever been pressed for too long? Wait about 3 minutes for the dispenser motor to
reset.
If the dispenser does not dispense ice when the lever is pressed:
• Change the ice selection from cubes to crushed ice, or vice versa, in order to remove any ice blocks. If
the dispenser still does not dispense ice, wait a couple of minutes and repeat the operation.
If the dispenser does not dispense water when the lever is pressed:
• During the first delivery, there will be a delay of 15 to 20 seconds due to the system needing to fill with
water.
• If the appliance is kept at very cold temperatures and the meat drawer temperature control shutter is
open, water delivery might be temporarily interrupted. Closing the shutter will cause water delivery to
recommence within the next 12 hours.
If there is condensate in the ice and water dispenser:
• Press the corresponding button (marked with A in the figure) to
activate the anticondensate function.
Automatic ice-maker noises:
Since the appliance is equipped with an automatic ice-maker, you may
hear a humming sound (coming from the water valve), water trickling
and the sound of ice falling into the bucket.
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CHANGING A WATER FILTER CARTRIDGE
(if available)
1. Locate the water filter cartridge cap below the freezer compartment door. Rotate the cap
counterclockwise to a vertical position and pull the cap and filter cartridge out through the base grille.
2. Remove the cartridge cap by sliding it off the end of the old cartridge. DO NOT DISCARD THE CAP.
3. Take the new cartridge out of its packaging and remove the protective cover.
4 Slide the cartridge cap onto the new cartridge as shown.
5. With cartridge cap in the vertical position, push the new filter cartridge into the base grille until it stops.
Rotate the cartridge cap clockwise to a horizontal position.
6. RUN WATER THROUGH THE DISPENSER UNTIL THE WATER RUNS CLEAR (about 9-14 litres or
6-7 minutes). This will clean the system and clear air from the lines.
Note: as air is cleared from the system, water may spurt out of the dispenser.
Ordering replacement filters
To order more water filter cartridges, please contact your After-sales Service.
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AFTER-SALES SERVICE
Before contacting the After-sales Service:
Switch the appliance on again to see if the problem
has been solved. If it has not, switch off the
appliance again and repeat the operation after one
hour. If your appliance still does not work properly
after carrying out the checks listed in the
troubleshooting guide and switching the appliance
on again, contact the After-sales Service, clearly
explaining the problem and specifying:
• the type of fault,
• the model,
• the type and serial number of the appliance
(given on the rating plate),
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• the Service number (the number after the word
SERVICE on the rating plate inside the
appliance).
Note:
If removal of appliance door is carried out by
the After-sales Service it is not covered by
the warranty.
ELECTRICAL CONNECTION FOR GREAT
BRITAIN AND IRELAND ONLY
Warning - this appliance must be earthed
Fuse replacement
If the mains lead of this appliance is fitted with a BS 1363A
13amp fused plug, to change a fuse in this type of plug use an
A.S.T.A. approved fuse to BS 1362 type and proceed as
follows:
1. Remove the fuse cover (A) and fuse (B).
2. Fit replacement 13A fuse into fuse cover.
3. Refit both into plug.
Important:
The fuse cover must be refitted when changing a fuse and if the fuse cover is lost the plug must not be
used until a correct replacement is fitted.
Correct replacement are identified by the colour insert or the colour embossed in words on the base of
the plug.
Replacement fuse covers are available from your local electrical store.
For the Republic of Ireland only
The information given in respect of Great Britain will frequently apply, but a third type of plug and socket
is also used, the 2-pin, side earth type.
Socket outlet / plug (valid for both countries)
If the fitted plug is not suitable for your socket outlet, please contact After-sales Service for further
instruction. Please do not attempt to change plug yourself. This procedure needs to be carried out by a
qualified technician in compliance with the manufactures instructions and current standard safety
regulations.
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