Compaq StorageWorks SB40c Blade Specifications

HP StorageWorks
HP StorageWorks SB40c Storage Blade
Maintenance and Service Guide
doc-number
Part number: 433903-002
Third edition: April 2009
Legal and notice information
© Copyright 2008-2009 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set
forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as
constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Printed in the US
Contents
About this guide ................................................................................... 7
Intended audience ......................................................................................................................
Document conventions and symbols ...............................................................................................
Rack stability ..............................................................................................................................
HP technical support ...................................................................................................................
Customer self repair ....................................................................................................................
Product warranties ......................................................................................................................
Subscription service ....................................................................................................................
HP websites ...............................................................................................................................
Documentation feedback .............................................................................................................
7
7
8
8
8
8
9
9
9
1 Customer self repair ......................................................................... 11
Parts only warranty service ......................................................................................................... 11
2 Illustrated parts catalog ..................................................................... 13
System components ................................................................................................................... 13
3 Removal and replacement procedures ................................................. 15
Required tools ..........................................................................................................................
Safety considerations ................................................................................................................
Preventing electrostatic discharge .........................................................................................
Storage blade warnings and cautions ...................................................................................
Symbols on equipment ........................................................................................................
15
15
15
15
16
4 Storage blade preparation ................................................................ 19
Power down .............................................................................................................................
Remove the SB40c ....................................................................................................................
Remove the access panel ...........................................................................................................
Hard drive blank ......................................................................................................................
Hard drive ...............................................................................................................................
Cache module battery pack .......................................................................................................
HP Smart Array P400 Controller 256-MB cache module ................................................................
Mainboard subchassis and midplane ..........................................................................................
Light pipe bezel ........................................................................................................................
HDD rails ................................................................................................................................
HP Smart Array P400 Controller .................................................................................................
Replacing the chassis ................................................................................................................
Chassis .............................................................................................................................
19
19
20
21
21
22
23
24
25
26
26
27
27
5 Diagnostic tools ............................................................................... 29
Integrated Management Log ...................................................................................................... 29
Array Diagnostic Utility .............................................................................................................. 29
HP StorageWorks SB40c Storage Blade
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6 Component identification .................................................................. 31
Front panel components .............................................................................................................
Front panel LEDs .......................................................................................................................
SAS and SATA device numbers ...................................................................................................
SAS and SATA hard drive LEDs ...................................................................................................
SAS and SATA hard drive LED combinations .................................................................................
31
31
32
32
33
7 Specifications .................................................................................. 35
Environmental specifications ....................................................................................................... 35
Storage blade specifications ....................................................................................................... 35
4
Figures
1 Partnered with a half-height server blade .................................................................... 20
2 Partnered with a full-height server blade ..................................................................... 20
HP StorageWorks SB40c Storage Blade
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Tables
1 Document conventions ............................................................................................... 7
6
About this guide
Intended audience
This guide is for an experienced service technician. HP assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazards in products with hazardous energy levels
and are familiar with weight and stability precautions for rack installations.
Document conventions and symbols
Table 1 Document conventions
Convention
Element
Blue text: Table 1
Cross-reference links and e-mail addresses
Blue, underlined text: http://www.hp.com
Website addresses
• Keys that are pressed
Bold text
Italic text
• Text typed into a GUI element, such as a box
• GUI elements that are clicked or selected, such as menu
and list items, buttons, tabs, and check boxes
Text emphasis
• File and directory names
Monospace text
• System output
• Code
• Commands, their arguments, and argument values
Monospace, italic text
Monospace, bold text
• Code variables
• Command variables
Emphasized monospace text
WARNING!
Indicates that failure to follow directions could result in bodily harm or death.
CAUTION:
Indicates that failure to follow directions could result in damage to equipment or data.
HP StorageWorks SB40c Storage Blade
7
IMPORTANT:
Provides clarifying information or specific instructions.
NOTE:
Provides additional information.
TIP:
Provides helpful hints and shortcuts.
Rack stability
HP technical support
For worldwide technical support information, see the HP support website:
http://www.hp.com/support
Before contacting HP, collect the following information:
•
•
•
•
•
•
Product model names and numbers
Technical support registration number (if applicable)
Product serial numbers
Error messages
Operating system type and revision level
Detailed questions
Customer self repair
HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR
part needs replacing, HP ships the part directly to you so that you can install it at your convenience.
Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a
repair can be accomplished by CSR.
For more information about CSR, contact your local service provider, or see the CSR website:
http://www.hp.com/go/selfrepair
Product warranties
For information about HP StorageWorks product warranties, see the warranty information website:
http://www.hp.com/go/storagewarranty
8
About this guide
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www.hp.com/go/e-updates
After registering, you will receive e-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.
HP websites
For additional information, see the following HP websites:
•
•
•
•
http://www.hp.com
http://www.hp.com/go/storage
http://www.hp.com/support/manuals
http://www.hp.com/support/downloads
Documentation feedback
HP welcomes your feedback.
To make comments and suggestions about product documentation, please send a message to
storagedocsFeedback@hp.com. All submissions become the property of HP.
HP StorageWorks SB40c Storage Blade
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10
About this guide
1 Customer self repair
HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and
allow for greater flexibility in performing defective parts replacement. If during the diagnosis period
HP (or HP service providers or service partners) identifies that the repair can be accomplished by the
use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of
CSR parts:
• Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these
parts, you will be charged for the travel and labor costs of this service.
• Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be
additional charges, depending on the type of warranty service designated for your product.
NOTE:
Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty,
HP requires that an authorized service provider replace the part. These parts are identified as "No"
in the Illustrated Parts Catalog.
Based on availability and where geography permits, CSR parts will be shipped for next business day
delivery. Same day or four-hour delivery may be offered at an additional charge where geography
permits. If assistance is required, you can call the HP Technical Support Center and a technician will
help you over the telephone. HP specifies in the materials shipped with a replacement CSR part
whether a defective part must be returned to HP. In cases where it is required to return the defective
part to HP, you must ship the defective part back to HP within a defined period of time, normally five
(5) business days. The defective part must be returned with the associated documentation in the
provided shipping material. Failure to return the defective part may result in HP billing you for the
replacement. With a customer self repair, HP will pay all shipping and part return costs and determine
the courier/carrier to be used.
For more information about HP's Customer Self Repair program, contact your local service provider.
For the North American program, refer to the HP website http://www.hp.com/go/selfrepair.
Parts only warranty service
Your HP Limited Warranty may include a parts only warranty service. Under the terms of parts only
warranty service, HP will provide replacement parts free of charge.
For parts only warranty service, CSR part replacement is mandatory. If you request HP to replace
these parts, you will be charged for the travel and labor costs of this service.
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12
Customer self repair
2 Illustrated parts catalog
System components
Item
Description
Spare part number
Customer self repair
1
HP Smart Array P400 Controller
256-MB cache module
405836-001
Mandatory
2
HP Smart Array P400 Controller
405832-001
Optional
3
Cache module battery
398648-001
Mandatory
4
Cache module battery cable
409124-001
Mandatory
5
Mainboard (with subchassis) and
midplane
430798-001
Optional
6
Hard drive blank
392613-001
Mandatory
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Item
Description
Spare part number
Customer self repair
7
Light pipe bezel
438755-001
Optional
8
Controller cable*
432166-001
Mandatory
9
Hard drives
—
—
a) 36-GB, 3G, SAS SFF,
10,000-rpm*
376596-001
Mandatory
b) 72-GB, 3G, SAS SFF,
10,000-rpm*
376597-001
Mandatory
c) 146-GB, SAS SFF, 10,000-rpm*
432320-001
Mandatory
d) 36-GB, SAS SFF, 15,000-rpm*
432322-001
Mandatory
e) 72-GB, SAS, SFF, 15,000-rpm*
432321-001
Mandatory
f) 60-GB, SATA SFF, 5,400-rpm*
405419-001
Mandatory
g) 80-GB, SATA SFF, 5,400-rpm*
431907-001
Mandatory
h) 160-GB, SATA SFF, 5,400-rpm*
431909-001
Mandatory
Chassis Spare Part Kit
572028-001
Optional
10
*: Not Known
Mandatory: Parts for which customer self repair is mandatory. If you request HP to replace these parts, you
will be charged for the travel and labor costs of this service.
Optional: Parts for which customer self repair is optional. These parts are also designed for customer self repair.
If, however, you require that HP replace them for you, there may or may not be additional charges, depending
on the type of warranty service designated for your product. 3No—Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider
replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.
14
Illustrated parts catalog
3 Removal and replacement procedures
Required tools
You need the following items for some procedures:
• T-15 Torx screwdriver
• Diagnostics Utility
Safety considerations
Before performing service procedures, review all the safety information.
Preventing electrostatic discharge
To prevent damaging the system, be aware of the precautions you need to follow when setting up
the system or handling parts. A discharge of static electricity from a finger or other conductor may
damage system boards or other static-sensitive devices. This type of damage may reduce the life
expectancy of the device.
To prevent electrostatic damage:
•
•
•
•
•
Avoid hand contact by transporting and storing products in static-safe containers.
Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
Place parts on a grounded surface before removing them from their containers.
Avoid touching pins, leads, or circuitry.
Always be properly grounded when touching a static-sensitive component or assembly.
Storage blade warnings and cautions
WARNING!
To reduce the risk of shock or injury from high-current electrical energy, do not remove the SB40c
access panel and then install the SB40c into the enclosure.
WARNING!
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal
system components to cool before touching them.
HP StorageWorks SB40c Storage Blade
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CAUTION:
Do not operate the SB40c with the access panel removed. Operating the SB40c in this manner results
in improper airflow and improper cooling that can lead to thermal damage.
CAUTION:
When performing non-hot-plug operations, you must power down the SB40c and/or the system.
However, it may be necessary to leave the SB40c powered up when performing other operations,
such as hot-plug installations or troubleshooting.
Symbols on equipment
The following symbols may be placed on equipment to indicate the presence of potentially hazardous
conditions.
This symbol indicates the presence of hazardous energy
circuits or electric shock hazards. Refer all servicing to
qualified personnel.
WARNING!
To reduce the risk of injury from electric shock
hazards, do not open this enclosure. Refer all
maintenance, upgrades, and servicing to qualified
personnel.
This symbol indicates the presence of electric shock
hazards. The area contains no user or field serviceable
parts. Do not open for any reason.
WARNING!
To reduce the risk of injury from electric shock
hazards, do not open this enclosure.
This symbol on an RJ-45 receptacle indicates a network
interface connection.
WARNING!
To reduce the risk of electric shock, fire, or damage
to the equipment, do not plug telephone or
telecommunications connectors into this receptacle.
This symbol indicates the presence of a hot surface or
hot component. If this surface is contacted, the potential
for injury exists.
WARNING!
To reduce the risk of injury from a hot component,
allow the surface to cool before touching.
16
Removal and replacement procedures
This symbol indicates that the component exceeds the
recommended weight for one individual to handle safely.
WARNING!
To reduce the risk of personal injury or damage to
the equipment, observe local occupational health
and safety requirements and guidelines for manual
material handling.
These symbols, on power supplies or systems, indicate
that the equipment is supplied by multiple sources of
power.
WARNING!
To reduce the risk of injury from electric shock,
remove all power cords to completely disconnect
power from the system.
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Removal and replacement procedures
4 Storage blade preparation
To service any internal SB40c component, power down the SB40c and remove it from the enclosure.
Power down
In systems that use the SB40c as external data storage, be sure that the partner server blade is the
first unit to be powered down and the last to be powered back up. Taking this precaution ensures
that the system and the OS are shut down in an orderly manner.
IMPORTANT:
If installing a hot-plug device, it is not necessary to power down the SB40c.
To power down the SB40c, power down the partner server blade. See the server blade documentation.
Remove the SB40c
1.
2.
3.
4.
Identify the proper SB40c.
Power down the partner server blade.
If the SB40c partner server blade is a full-height server blade, remove the blank or the half-height
server blade installed above the SB40c.
Remove the SB40c:
HP StorageWorks SB40c Storage Blade
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Figure 1 Partnered with a half-height server blade
Figure 2 Partnered with a full-height server blade
5.
Place the SB40c on a flat, level work surface.
WARNING!
To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system
components to cool before touching them.
CAUTION:
To prevent damage to electrical components, properly ground the SB40c before beginning any
installation procedure. Improper grounding can cause ESD.
Remove the access panel
To remove the component:
1.
2.
20
Power down the partner server blade.
Remove the SB40c.
Storage blade preparation
3.
4.
Lift the access panel latch and slide the access panel to the rear.
Remove the access panel.
WARNING!
To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system
components to cool before touching them.
CAUTION:
To prevent damage to electrical components, properly ground the server blade before beginning any
installation procedure. Improper grounding can cause ESD.
To install the component:
1.
Place the access panel on top of the SB40c with the hood latch open. Allow the panel to extend
past the rear of the SB40c approximately 0.8 cm (0.2 in).
2.
3.
Engage the anchoring pin with the corresponding hole in the latch.
Push down on the hood latch. The access panel slides to a closed position.
Hard drive blank
1.
Remove the hard drive blank.
2.
Replace the component by reversing the removal procedure.
Hard drive
1.
2.
3.
Determine the status of the hard drive from the hot-plug SAS hard drive LED combinations.
Back up all server data.
Remove the hard drive.
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4.
Replace the component by reversing the removal procedure.
Cache module battery pack
This component uses a nickel metal hydride (NiMH) battery pack.
WARNING!
There is a risk of explosion, fire, or personal injury if a battery pack is mishandled. To reduce this
risk:
• Do not attempt to recharge the batteries if they are disconnected from the controller.
• Do not expose the battery pack to water, or to temperatures higher than 60°C (140°F).
• Do not abuse, disassemble, crush, or puncture the battery pack.
• Do not short the external contacts.
• Replace the battery pack only with the designated HP spare.
• Battery disposal should comply with local regulations.
To remove the component:
1.
2.
3.
4.
22
Power down the partner server blade.
Remove the SB40c.
Remove the access panel.
Remove the battery pack.
Storage blade preparation
5.
Replace the component by reversing the removal procedure.
HP Smart Array P400 Controller 256-MB cache module
To remove the component:
1.
2.
3.
4.
Power down the partner server blade.
Remove the SB40c.
Remove the access panel.
Disconnect the battery cable from the cache.
CAUTION:
Disconnect the cable from the cache module only if the battery pack is not being used to recover
data from the server or transfer data to another server.
5.
Remove the cache module from the controller.
HP StorageWorks SB40c Storage Blade
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6.
Replace the component by reversing the removal procedure.
Mainboard subchassis and midplane
To remove the component:
1.
2.
3.
4.
5.
6.
Power down the partner server blade.
Remove the SB40c.
Remove all hard drive blanks.
Remove all hard drives.
Remove the access panel.
Remove the mainboard subchassis.
7.
Remove the midplane and midplane bracket.
NOTE:
Be careful not to damage wire for light pipe LEDs by sharp edge.
24
Storage blade preparation
8.
Remove the midplane.
9.
Replace the component by reversing the removal procedure.
Light pipe bezel
1.
2.
3.
4.
5.
6.
7.
Power down the partner server blade.
Remove the SB40c.
Remove all hard drive blanks.
Remove all hard drives.
Remove the access panel.
Remove the mainboard subchassis and midplane
Remove the center cage cover (1) and the light pipe bezel (2) by pulling in the direction of the
arrow (3).
HP StorageWorks SB40c Storage Blade
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8.
Replace the component by reversing the removal procedure.
HDD rails
1.
2.
3.
4.
5.
6.
7.
8.
9.
Power down the partner server blade.
Remove the SB40c.
Remove all hard drive blanks.
Remove all hard drives.
Remove the access panel.
Remove the mainboard subchassis and midplane.
Remove the light pipe bezel.
Remove the center cage cover and the light pipe bezel.
Remove HDD rails.
10. Replace the component by reversing the removal procedure.
HP Smart Array P400 Controller
To remove the component:
1.
Power down the partner server blade.
2.
3.
Remove the SB40c.
Remove all hard drive blanks.
26
Storage blade preparation
4.
5.
6.
7.
8.
9.
Remove
Remove
Remove
Remove
Remove
Remove
all hard drives.
the access panel.
the cache module.
the HP Smart Array P400 Controller cables.
the mainboard subchassis.
the HP Smart Array P400 Controller.
10. Replace the component by reversing the removal procedure.
Replacing the chassis
To replace the chassis all of electronic pieces must be transferred over to the new chassis.
IMPORTANT:
Write down the product number and serial number of the old chassis on the new chassis for warranty
or contract validation.
Chassis
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Power down the partner server blade.
Remove the SB40c.
Remove all hard drive blanks.
Remove all hard drives.
Remove the access panel.
Remove the mainboard subchassis and midplane.
Remove the light pipe bezel.
Remove the center cage cover.
Remove HDD rails.
Chassis is now disassembled and prepared for user serviceable chassis swap.
HP StorageWorks SB40c Storage Blade
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11. Replace the component by reversing the removal procedure.
28
Storage blade preparation
5 Diagnostic tools
Integrated Management Log
The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each
event with 1-minute granularity.
You can view recorded events in the IML in several ways, including the following:
• From within HP SIM
• From within Survey Utility
• From within operating system-specific IML viewers
• For NetWare: IML Viewer
• For Windows®: IML Viewer
• For Linux: IML Viewer Application
• From within the iLO2 user interface
• From within HP Insight Diagnostics
For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack.
Array Diagnostic Utility
ADU is a tool that collects information about array controllers and generates a list of detected problems.
ADU can be accessed from the SmartStart CD or downloaded from the HP website http://www.hp.com.
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Diagnostic tools
6 Component identification
Front panel components
Item
Description
1
Serial pull tab
2
Storage blade handle
Front panel LEDs
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Item
1
Description
Blue = Identified
Off = Not identified
Green = Normal operation
2
Flashing amber = Degraded condition
Flashing red = Critical condition
3
—
4
—
SAS and SATA device numbers
SAS and SATA hard drive LEDs
Item
Description
1
Fault/UID LED (amber/blue)
32
Component identification
Item
Description
2
Online LED (green)
SAS and SATA hard drive LED combinations
Online/activity LED
(green)
Fault/UID LED
(amber/blue)
On, off, or flashing
Alternating amber and blue
The drive has failed, or a predictive failure alert has
been received for this drive; it also has been selected
by a management application.
On, off, or flashing
Steadily blue
The drive is operating normally, and it has been
selected by a management application.
On
Amber, flashing regularly (1
Hz)
On
Off
Interpretation
A predictive failure alert has been received for this
drive.
Replace the drive as soon as possible.
The drive is online, but it is not active currently.
Do not remove the drive. Removing a drive may
terminate the current operation and cause data loss.
Flashing regularly (1 Hz)
Amber, flashing regularly (1
Hz)
Flashing regularly (1 Hz)
Off Amber, flashing
regularly (1 Hz)
The drive is part of an array that is undergoing
capacity expansion or stripe migration, but a
predictive failure alert has been received for this
drive. To minimize the risk of data loss, do not
replace the drive until the expansion or migration is
complete.
Flashing irregularly
Flashing irregularly
Off
Off
Steadily amber
Off
Amber, flashing regularly (1
Hz)
Off
Off
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34
Component identification
7 Specifications
Environmental specifications
Specification
Value
Temperature range
Operating
10º C to 35º C (50º F to 95º F) Maximum rate of change is 10º
C/hr (50º F/hr)
Storage
-30°C to 60°C (-22°F to 140°F) Maximum rate of change is 20º
C/hr (68º F/hr)
Relative humidity
Operating
10% to 90% relative humidity (Rh), 28º C (82.4º F) maximum
wet bulb temperature, non-condensing
Storage
5% to 95% relative humidity (Rh), 38.7º C (101.66º F) maximum
wet bulb temperature, non-condensing.
Altitude ‡
Operating
3048 m (10,000 ft) This value may be limited by the type and
number of options installed.
Non-operating
9144 m (30, 000 ft)
Temperature ratings shown are for sea level. An altitude derating of 1°C per 300 m (1.8°F per 1,000 ft) to
3048 m (10,000 ft) is applicable. No direct sunlight allowed. The upper limit may be limited by the type and
number of options installed.
Storage maximum humidity of 95% is based on a maximum temperature of 45°C (113°F). Altitude maximum
for storage corresponds to a pressure minimum of 70 KPa.
‡ Maximum allowable altitude change rate is 457 m/min (1500 ft/min).
Storage blade specifications
Specification
Value
Height
5.56 cm (2.19 in)
HP StorageWorks SB40c Storage Blade
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Specification
Value
Depth
50.95 cm (20.06 in)
Width
18.16 cm (7.15 in)
Weight (maximum)
5.0 kg (11.0 lb)
Weight (no drives installed)
3.6 kg (8.0 lb)
36
Specifications