Dimplex Presada PRS20 Operating instructions

 Contact Details Please note that some of the contact details on this PDF document may not be current. Please use the following details if you need to contact us: Telephone: 0844 879 3588 Email: customer.services@gdcgroup.co.uk The customer support section of our website also features a wide range of information which may be of use to you and is available 24 hours a day. It includes: • Operating and installation instructions • Easy ‘How to use’ guides for storage heaters • Service and repairs • Where to buy our products • Literature downloads • Heating requirement calculator Visit ‐ www.dimplex.co.uk/support A division of GDC Group Ltd
Millbrook House Grange Drive Hedge End Southampton SO30 2DF
www.dimplex.co.uk
Registered No: 1313016 England
VAT GB 287 1315 50004
EEE Producer Registration Number –
WEE/GE0057TS
Paper from sustainable sources
Presada PRS20
08/19997/0 (UK)
Issue 0
The product complies with the European Safety Standards EN60335-2-30 and the European Standard Electromagnetic Compatibility
(EMC) EN55014, EN60555-2 and EN60555-3 which cover the essential requirements of EEC Directives 73/23 and 89/336
1
720
145
738
585
300 Min.
600 Recommended
2
3
240
120
120
540
600
4
5
a
b
'X'
'X'
d
c
6
7
9
8
10
a
b
(4)
(2)
c
11
12
(a)
(b)
‘x’
Presada PRS20 Wall Fire
IMPORTANT: THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR FUTURE REFERENCE
Important Safety Advice
When using electrical appliances, basic precautions
should be followed to reduce the risk of fire, electric
shock, and injury to persons, including the following:
If the appliance is damaged, check immediately with the
supplier before installation and operation.
Do not use this heater in the immediate surroundings
of a bath, shower or swimming pool.
Do not use outdoors.
This heater must not be located immediately above or
below a fixed socket outlet or connection box.
Do not cover or obstruct in any way the heat outlet grille
located underneath the heater. Overheating will result if
the heater is accidentally covered.
In the event of a fault unplug the heater.
Unplug the heater when not required for long periods.
The supply cord must be placed on the right hand side
of the heater away from the heat outlet underneath the
heater.
Although this heater complies with safety standards, we
do not recommend its use on deep pile carpets or on
long hair type of rugs.
This appliance is not intended for use by children or other
persons without assistance or supervision if their
physical, sensory or mental capabilities prevent them
from using it safely. Children should be supervised to
ensure that they do not play with the appliance.
The appliance must be positioned so that the plug is
accessible.
If the supply cord is damaged it must be replaced by the
manufacturer or service agent or similarly qualified
person in order to avoid a hazard.
Caution: In order to avoid a hazard due to inadvertent
resetting of the thermal cut-out, this appliance must not
be supplied through an external switching device, such
as a timer, or connected to a circuit that is regularly
switched on and off by the utility.
Electrical
WARNING – THIS APPLIANCE MUST BE EARTHED
This heater must be used on an AC ~ supply only and the voltage
marked on the heater must correspond to the supply voltage.
The supply circuit to the heater must incorporate a double pole
isolating switch having a contact separation of at least 3mm.
Do not switch the appliance on until properly installed. Please
read all the safety warnings and operating instructions.
General
Unpack the heater carefully and retain the packaging for
possible future use, in the event of moving or returning the fire
to your supplier.
Contents of Carton.
•
•
•
•
•
Heater.
Wall fixing bracket.
Fixing screws and wall plugs.
Remote control and batteries ( 2 AAA’s type).
Spare bulb.
Do not connect the heater to an electricity supply until it is
installed on a wall correctly. - see ‘Installation’.
A choice of 1kW or 2kW heat output is provided by the fan
heater, which is concealed underneath the unit.
The heater can be used remotely or manually. - see ‘Operation’.
General features of remote control are:
•
Heat output can be increased or decreased according
to your particular requirements.
• The illumination of fuel effect can be increased or
decreased.
Please note: Used in an environment where background noise
is very low, it may be possible to hear a sound which is related
to the operation of the flame effect. This is normal and should
not be a cause for concern.
Installation
Do not connect appliance until properly fixed to the wall
and the Instruction leaflet is read fully.
The minimum distances must be observed.
For installation of the appliance, care must be taken not to
damage concealed cables.
Please be careful while drilling the holes.
This model is designed to be permanently fixed to a wall at a
minimum height of 300mm.
The wall bracket must be fitted horizontally and the cable routed
to the bottom right of the heater as in Fig. 1.
A height of 600mm from bottom of heater to floor is recommended
for optimum viewing of fuel bed (see Fig. 2 for recommended
fixing dimensions).
For optimum viewing mark the top two screw fixing positions on
wall in accordance with the recommended fixing dimensions see Fig. 2.
Fix the wall bracket using the two plugs and screws provided see Fig. 3.
Note: Fix the appliance to the wall using the screws and wall
plugs provided, but these fixings do not suit all types of walls.
IT IS IMPORTANT THAT THE FIXING DEVICE CHOSEN IS
APPROPRIATE TO THE WALL MATERIAL TO WHICH THE
FIRE IS BEING FIXED. SOME MODERN INTERNAL
BUILDING MATERIALS ARE VERY LOW DENSITY BLOCK
AND REQUIRE SPECIALIZED FIXING DEVICES TO
PROVIDE A SAFE, SECURE INSTALLATION.
Carefully lift the heater up ensuring that the top rear ledge of
heater engages the wall bracket and is sitting centrally positioned
- see Fig. 4 (b).
Rotate the bottom fixing bracket down - see Fig 4. (c).
Gently bring the heater level with the wall - see Fig 4. (d).
Mark the bottom hole position (see Fig. 5), remove the heater
ensuring that the bottom fixing bracket is rotated up.
Drill and fit wall plug.
Refit the heater to the wall fixing bracket (i.e. follow steps as in
Fig. 4 a, b, c and d above) and rotate the bottom fixing bracket
down again and use the screw provided to permanently fix the
heater in place.
The heater should not be connected until the instruction leaflet
is read fully.
Manual & Remote Operation
Setting
Operation
Flame Effect
Setting
Bottom Neon
Flame Effect & 1Kw Heat
Press the ‘ I ’ button
Middle Neon
Flame Effect & 2Kw Heat
Press the ‘ I ’ button again
Top Neon
The switches are located at the right hand side of the heater.
The Standby switch must first be turned ‘ON’ to operate the
heater manually or by remote control.
Note: It takes some time for the receiver to respond to the
transmitter. DO NOT PRESS the buttons more than once within
two seconds for correct operation.
To go to the previous settings press the
button.
Pressing the
button on the remote turns off the light & heat
settings. To resume press the button until the desired setting
is reached - see Fig. 8.
To increase or decrease the brightness of the flames, use the
dimmer button or the
button on the Remote Control. The
heat setting will remain the same.
To turn off the power the Standby Switch must be turned ‘OFF’.
Instructions for fitting pebbles
This model is provided with a pebble fuel effect, which is packed
separately in the carton. To fit follow the instructions given below.
The front panel will need to be removed in order to change the
fuel bed.
Warning - The front panel should only be taken off once the
fire has been fully secured to the wall.
This should only be done when the appliance is switched off.
Warning - Take care handling the front panel as it can be easily
damaged.
a. Remove the two screws which hold the front panel in place
- see Fig. 9.
b. While holding the front by its sides with both hands carefully
tilt forwards - see Fig. 9.
c. Then lift up and out - see Fig. 9
Place the front panel flat on a protective surface such as a matt
with the glass facing away from the floor.
Remove the (4) screws securing the log effect - see Fig. 10.
Lift the log effect up and out, taking care not to damage the logs
as they are fragile.
Fit the flat bed fuel effect ensuring that the bracket to the rear on
the fuel effect slots in between the fuel effect retaining bracket
and the rear glass - see ‘x’ in Fig. 11.
Remove the pebbles from the packaging and arrange on the
fuel bed.
Refit the front panel ensuring that its base is held in place i.e.
that it slots into the channel on the frame, reversing the steps
as outlined previously.
Lamp Replacement
WARNING – ALWAYS DISCONNECT FROM THE POWER
SUPPLY BEFORE REMOVING LAMPS.
Warning - The lamps reach high temperatures during operation.
For this reason, allow the lamps to cool down after switching off
the appliance.
The front panel will need to be removed in order to change
lamps.
Warning - Take care handling the front panel as it can be easily
damaged.
a. Remove the two screws which hold the front panel in place
- see Fig. 9.
b. While holding the front by its sides with both hands carefully
tilt forwards - see Fig. 9.
c. Then lift up and out - see Fig. 9
Place the front panel flat on a protective surface such as a matt
with the glass facing away from the floor.
Remove the (4) screws securing the log effect - see Fig. 10. Lift
the log effect up and out, taking care not to damage the logs as
they are fragile.
Remove the (2) screws securing the hinged cover - see Fig.
10. Tilt the hinged cover (see ‘b’ in Fig. 11).
Remove the defective lamp by unscrewing it as shown in Fig.
12. Replace with a 60W E14 SES Clear Candle bulb. Take
care not to over-tighten the lamp.
Steps for reassembling the heater
Refit the fuel effect ensuring that the bracket to the rear on the
fuel effect slots in between the fuel effect retaining bracket and
the rear glass - see ‘x’ in Fig. 11.
Refit the front panel ensuring that its base is held in place i.e.
that it slots into the channel on the frame, reversing the steps
as outlined previously.
Thermal Safety Cut-out
For your safety, this appliance has been fitted with thermal cutout. In the event that the product overheats, the cut-out switches
the heat off automatically.
To bring the heat back into operation, remove the cause of the
overheating, then unplug or turn off the electrical supply to the
heater for up to 10 minutes.
When the heater has cooled sufficiently, re-connect and switch
on the heater.
Caution: In order to avoid a hazard due to inadvertent resetting
of the thermal cut-out, this appliance must not be supplied
through an external switching device, such as a timer, or
connected to a circuit that is regularly switched on and off by
the utility.
Cleaning
WARNING – ALWAYS DISCONNECT FROM THE POWER
SUPPLY BEFORE CLEANING THE HEATER.
For general cleaning use a soft clean duster – never use
abrasive cleaners. The glass viewing screen should be
cleaned carefully with a soft cloth. DO NOT use proprietary
glass cleaners.
Recycling
For electrical products sold within the
European Community.
At the end of the electrical products useful
life it should not be disposed of with
household waste. Please recycle where
facilities exist. Check with your Local
Authority or retailer for recycling advice in
your country.
After Sales Service
Your product is guaranteed for one year from the date of
purchase.
Within this period, we undertake to repair or exchange this
product free of charge (excluding lamps & subject to
availability) provided it has been installed and operated in
accordance with these instructions.
Your rights under this guarantee are additional to your statutory
rights, which in turn are not affected by this guarantee.
Should you require after sales service you should contact our
customer services help desk on 0845 600 5111. It would
assist us if you can quote the model number, series, date of
purchase, and nature of the fault at the time of your call. The
customer services help desk will also be able to advise you
should you need to purchase any spares.
Please do not return a faulty product to us in the first instance
as this may result in loss or damage and delay in providing
you with a satisfactory service.
Please retain your receipt as proof of purchase.
Glen Dimplex UK Limited
Millbrook House
Grange Drive
Hedge End
Southampton
Hampshire. SO30 2DF
UK customer help line (8.00AM – 6.00PM Mon-Fri; 8.30AM-1.00PM Sat)
Customer Services:
Republic of Ireland
Tel.
Fax.
e-mail
Tel.
0845 600 5111
01489 773053
customer.services@glendimplex.com
01 8424833
[c] Glen Dimplex UK Limited
All rights reserved. Material contained in this publication may not be reproduced in whole or in part, without prior permission in writing of Glen Dimplex UK Limited.