SSP-350-X-145-ISSUE4.0
SERVICE MANUAL
FOR
MODEL SSP-350-X-145
WALL MOUNT
PRISON VISITATION TELEPHONE
Serving the Telephone Industry Since 1930
Communication Equipment
& Engineering Company
519 West South Park Street
Okeechobee, FL. 34972
Voice: 863-357-0798
Fax: 863-357-0006
ISSUE 4.0
IMPORTANT INFORMATION
FOR
CUSTOMER
Please fill in before you continue.
The following information is necessary when calling CEECO for assistance.
MODEL NUMBER
MODEL SSP-350-X-145 PRISON
VISITATION TELEPHONE.
SERIAL NUMBER
DATE MANUFACTURED
LOCATION INSTALLED
For us to better serve you, please have this information available when calling for
technical support.
CEECO
Communication Equipment & Engineering Company
519 West South Park Street
Okeechobee, FL. 34972
(863) 357-0798 Voice
(863) 357-0006 Fax
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
2
ISSUE 4.0
TABLE OF CONTENTS
PAGE
SECTION
1.0
INTRODUCTION................................................................................................... 4
2.0
GENERAL DESCRIPTION .................................................................................. 4
3.0
OPERATION .......................................................................................................... 4
4.0
RECOMMENDED TOOLS AND TEST EQUIPMENT .................................... 4
5.0
INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS ..................... 5
6.0
TESTING................................................................................................................. 6
7.0
SPECIFICATIONS................................................................................................. 6
8.0
PARTS LIST ........................................................................................................... 7
9.0
REPAIR AND RETURN INFORMATION......................................................... 8
10.0 WARRANTY POLICY .......................................................................................... 9
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
3
ISSUE 4.0
1.0
INTRODUCTION
The practices in this manual provide installation and maintenance information for
Model SSP 350-X-145 Stainless Steel Panel Visitation Phone.
The information in this manual is subject to change without notification.
For information not included in this manual, please call or write:
CEECO
Customer Service
519 West South Park Street
Okeechobee, FL. 34972
(863) 357-0798
(863) 357-0006 FAX
2.0
GENERAL DESCRIPTION
The CEECO Model SSP-350-X-145 is a Ring-Down Telephone designed for
special-purpose applications that require a Vandal Resistant yet attractive
telephone. This unit is typically sold in pairs along with the CEECO 350-255
power supply and 350-250 modular jack interface for joining the pairs in
conversation. However, it may be used as a stand alone ring down telephone unit
on a ring down circuit or for in-coming calls only on a standard telephone line. If
used as such, the unit’s telephone line cord can simply be plugged into the
intended jack. The unit comes with both a standard telephone line cord as well as
tip and ring (power supply) wire leads.
3.0
OPERATION
Lift the handset and normal conversation will follow, as configured for the
particular installation. Upon completion of call return handset to cradle.
4.0
RECOMMENDED TOOLS AND TEST EQUIPMENT
Volt/Ohm Meter
1/4" Nut Driver
Flat Blade Screw Driver
Security Tool, CEECO Part Number 301-064 (sold separately)
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
4
ISSUE 4.0
5.0
INSTALLATION NOTES AND ASSEMBLY INSTRUCTIONS
5.1
The power supply is intended to run off of an 110v line and comes with a
3-prong grounding plug. The 110v outlet must be grounded, or a separate
ground wire should be run from the individual phone units to a suitable
ground. Plug the power supply into an 110v outlet and install the power
supply in the desired location. The selected location must be out of reach
for users. *Grounding and installation must be in accordance with all
applicable local and national electrical and building codes.
5.2
Determine the desired mounting locations for the RJ11C modular
jack/interface units. Run the green and red (tip and ring) wires with the
modular jacks/interfaces to those locations. Mount the jacks/interfaces as
desired.
5.3
The SSP-350-X-145 is designed to fit into a standard double-gang,
masonry style, wall-mount box (provided) and is equipped with a modular
cord. Determine the desired routing path for the modular cords and make
the appropriate knock out holes on the mounting boxes. Install the
mounting boxes as desired.
5.4
Run the modular cords through the knock out holes in the mounting boxes.
Mount the telephone units, utilizing the security screws provided, to the
mounting boxes. The security tool, which is sold separately, must be used
for the security screws.
5.5
Plug the modular cords into the modular jacks/interfaces. The phone units
plugged into the same modular jack will allow talk paths to one another. If
more length is needed for the modular cords, a simple in-line coupler is
recommended. A section of modular-to-modular line cord can then be
used to bridge the desired distance. The coupler and line cord can be
purchased at a typical electronic supply store. Alternatively, the tip and
ring wire leads may be used.
5.6
The phone units must be plugged in with the power supply on for a few
minutes, before they will fully function.
***** WARNING *****
A.
Never install telephone wiring during a lightning storm.
B.
Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
C.
Never touch uninsulated telephone wires or terminals unless the telephone
line has been disconnected at the network interface.
D.
Use caution when installing or modifying telephone lines.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
5
ISSUE 4.0
6.0
7.0
TESTING
6.1
Once installation has been completed, allow the phones to rest on-hook a
few minutes, with the power supply on.
6.2
Lift the handsets of the units that are intended to talk to one another.
Determine that normal conversation is allowed. If so, return the handsets
to the cradles. The phone units are ready for use.
6.3
If normal conversation does not take place, please review the installation
steps. Make a visual check to ensure that all wires and connectors are as
they should be. Remember that the phone units, which are connected to
the same modular jack, will allow talk paths to one another. A phone
connected to one jack/interface cannot talk to a phone connected to
another jack/interface. The modular jacks/interfaces that are provided
must be used, as they are modified to work in conjunction with the power
supply.
6.4
Once it has been determined that the installation and connections are
correct, and if trouble is still experienced, please refer to section 9.2 of this
manual.
SPECIFICATIONS
INPUT POWER:
C.O. Line powered or Talk battery (power supply)
LOOP CURRENT:
23 ma min. to 80 ma max.
IMPEDANCE:
600 ohms
HEARING AID
COMPATIBLE:
Meets EIA standards
ENVIRONMENTAL:
Temperature 0° C to 50° C
Humidity
20%-90% non-condensating
TELEPHONE COVER:
Brushed 16 ga. Stainless Steel
DIMENSIONS:
4.5" Wide x 4.5" High x 4.5" Deep
(Handset On-hook)
MOUNTING:
Standard double gang electrical box
Weatherproof Wall Mount Type
WEIGHT:
Approximately 3 lb.
FCC REGISTRATION:
BW-88T7-13716-TE-T
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
6
ISSUE 4.0
8.0
PARTS LIST
QUANTITY PART NUMBER
DESCRIPTION
1
301-591
5-Wire Magnetic Hook Switch
1
301-106-32
Handset with 32” Armored Cord
1
301-009
Network
1
301-018
Line Cord
1
301-005
Ferrule
4
331-006
#6-32 x 1/2" Security Screw
(4 screws are needed per unit)
1
Standard
DBL Gang Wall Mount Box
1
306-212-89
Lanyard Bracket
1
301-064
Security Tool (for screw above)
1
350-255
Power Supply
1
350-250
Interface Jack (1 per pair)
1
301-106-18
Handset with 18” Armored Cord
OPTIONS:
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
7
ISSUE 4.0
9.0
REPAIR AND RETURN INFORMATION
9.1
WARRANTY REPAIR
Any device returned requiring warranty service; repair or credit must be
accompanied with a "Return Material Authorization" (RMA) Form. It
must include: return-shipping instructions, original purchase order
number and special marking instruction. A description of the trouble
observed must be attached to the defective unit. This information must be
inside the shipping container.
9.2
DIRECT ALL INQUIRES TO:
CEECO
Repair Department
519 West South Park Street
Okeechobee, FL. 34972
(863) 357-0798
9.3
NON-WARRANTY REPAIR
CEECO will repair equipment out of warranty for a set charge plus parts.
The customer must pay the shipping costs both directions.
9.4
RETURN FOR CREDIT
Material may be returned for credit only with prior approval. Material
authorized for return is subject to a 20% restocking charge based on the
manufacturer's list price. Return RMA must be requested no later than 30
days after original shipment.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
8
ISSUE 4.0
10.0 WARRANTY POLICY
10.1
GENERAL
CEECO products are guaranteed to be free of defects in material and
workmanship for a period of 365 days from the date of original purchase.
CEECO's obligation under this warranty is limited to repair or
replacement of any part found to be defective by CEECO. Under no
circumstances shall CEECO be liable for loss, damage, and cost of repair
or consequential damages of any kind, which have been caused by neglect,
abuse, acts of God or improper operation of equipment. This warranty is
limited to the value of material only.
10.2
PRINTED CIRCUIT BOARDS
Printed circuit boards should not be field repaired. If a unit is found to be
faulty, replace it with another unit and return the faulty unit to CEECO for
repair. Modifications by any one other than CEECO will void the
warranty.
CEECO
Communication Equipment & Engineering Company
PROPRIETARY
9