D714™
D712™
User Guide
Big Button Cordless Phone with
Digital Answering Machine
Clarity, a Division of Plantronics, Inc.
4289 Bonny Oaks Drive,
Chattanooga,TN 37406
Tel: 800-426-3738 Fax: 800-325-8871
E-mail: claritycs@plantronics.com
Website: www.clarityproducts.com
©2011 Clarity, a Division of Plantronics, Inc.All rights reserved.
Clarity, D714, D712, D702HS, D704HS are trademarks or
registered trademarks of Plantronics, Inc.
Rev.A (04-08)
PRINTED IN CHINA
TABLE OF CONTENTS
Important Safety Instructions..........................................................4
INSTALLATION
Installing your phone - Base.............................................................8
Installing batteries - Handset...........................................................9
OVERVIEW
Handset Overview...........................................................................10
Base Overview ................................................................................14
Handsest Screen Symbols..............................................................17
Handset Menu Structure................................................................18
Handset Text Entry Table................................................................19
AUDIO SETTINGS
Audio Tone Settings.........................................................................20
Audio Boost......................................................................................20
Audio Volume Settings....................................................................21
Mute....................................................................................................21
USING YOUR PHONE
Making a Call.....................................................................................23
Temporary tone dialing...................................................................23
Answering a Call..............................................................................23
Ending a Call......................................................................................23
HANDSET FEATURES
Chain Dialing.....................................................................................24
Redial..................................................................................................25
Find the Handset..............................................................................26
Make an Internal Call......................................................................26
Make a 3-way Conference Call.....................................................27
4
1
2
TABLE OF CONTENTS
TABLE OF CONTENTS
DIRECTORY
Add a New Directory Entry..........................................................28
View a Directory Entry...................................................................28
Search a Directory Entry by Name.............................................29
Edit a Directory Entry.....................................................................29
Delete a Directory Entry...............................................................30
SPEED DIAL NUMBERS
Add a Speed Dial Number.............................................................31
Dial a Speed Dial Number.............................................................31
Delete a Speed Dial Number........................................................32
CALLER ID DISPLAY
Missed Calls Indicator.....................................................................33
Reasons for Missing CID information.........................................34
View the Call Log Entries..............................................................34
Store a Call Log Number into the Directory............................35
Delete an Entry in the Call Log....................................................35
Delete the Entire List in the Call Log.........................................35
HANDSET SETTINGS
LCD Language Settings...................................................................36
Voicemail waiting..............................................................................36
Clear Voicemail Indication..............................................................36
Set Date and Time...........................................................................37
CID Time Synchronization.............................................................37
Set the Ringer Tone.........................................................................38
Set the Ringer Volume....................................................................38
Set Key Tone......................................................................................38
BASE SETTINGS
Change the dial mode.....................................................................39
Set the Home Area Code..............................................................39
REGISTER/DEREGISTER HANDSETS
Register a Handset..........................................................................40
Deregister All Handsets................................................................41
ANSWERING SYSTEM
Play Messages....................................................................................42
Delete All Old Messages................................................................43
Turn Answering System ON/OFF.................................................43
Play the Current Announcement..................................................44
Record a New Announcement......................................................44
Play Your Recorded Announcement.............................................44
Delete Your Announcement...........................................................44
Record a Memo................................................................................45
Play Your Memo................................................................................45
Call Screening Setup........................................................................46
Number of Rings..............................................................................46
Message Alert Tone..........................................................................47
Recording Time.................................................................................47
Remote Access Code......................................................................48
Remotely Access the Answering System.....................................48
TROUBLESHOOTING
Troubleshooting................................................................................51
3
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
Privacy of communications may not be ensured when using this phone.
13. To reduce the risk of electrical shock, do not take this phone apart.
Opening or removing covers may expose you to dangerous voltages or other
risks. Incorrect reassembly can cause electric shock when the appliance is
subsequently used.
14. Unplug this product from the wall outlet and refer servicing to the
manufacturer under the following conditions: when the power supply cord
or plug is frayed or damaged; if liquid has been spilled into the product; if
the telephone has been exposed to rain or water; if the telephone has been
dropped or the case has been damaged; if the telephone exhibits a distinct
change in performance; if the telephone does not operate normally by following
the operating instructions. Adjust only those controls that are covered by
the operating instructions. Improper adjustment may require extensive work
by a qualified technician to restore the telephone to normal operation; if the
telephone does not operate normally by following the operating instructions.
15. Never install telephone wiring during a lightning storm.
16. Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
17. Never touch uninsulated telephone wires or terminals unless the telephone
line has been disconnected at the network interface.
18. Use caution when installing or modifying telephone lines.
19. This product should be operated only from the type of power source
indicated on the marking label. If you are not sure of the type of power supply
to your home, consult your local power company.
20. Do not attempt to open the AC adapter. There are potentially dangerous
voltages inside, and there are no serviceable parts.
21. Discontinue use of product and contact Clarity if the product overheats, has
a damaged cord or plug, if the product has been dropped or damaged or if the
product has come into contact with liquids.
22. Use only the AC adapter provided with this product or a replacement AC
adapter provided by Clarity.
23. This phone amplifies sound to loud volumes. To prevent hearing damage,
all users of the phone should be informed of the high volume capability of the
phone and children should only use the phone when supervised by an adult.
24. Exposure to high volume sound levels or excessive sound pressure may
Warning: To maintain the compliance with the FCC’s RF exposure guideline,
place the base unit at least 20 cm from nearby persons.
Warning: To reduce the risk of fire or injury to persons, read and follow these
instructions.
4
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the telephone.
3. Avoid contact with liquids. Do not locate base unit or handset near water, for
example, near a bathtub, wash basin, sink or laundry tub, in a wet basement or
near a swimming pool.
4. Avoid using a telephone (other than a cordless type) during a storm. There
may be a remote risk of electrical shock from lightning.
5. Do not use the telephone to report a gas leak in the vicinity of the leak.
6. Unplug this telephone from the wall outlets before cleaning. Do not use
liquid cleaners or aerosol cleaners on the telephone. Use a damp cloth for
cleaning.
7. Place this telephone on a stable surface. Serious damage and/or injury may
result if the telephone falls.
8. Do not cover the slots and openings on this telephone. This telephone should
never be placed near or over a radiator or heat register. This telephone should
not be placed in a built-in installation unless proper ventilation is provided.
9. Operate this telephone using the electrical voltage as stated on the base unit
or the owner’s manual. If you are not sure of the voltage in your home, consult
your dealer or local power company.
10. Do not allow anything to rest on the power cord or locate this product
in an area where the power cord is likely to be damaged by furniture or foot
traffic.
11. Do not overload wall outlets or extension cords as this can increase the
risk of fire or electrical shock.
12. Never push any objects through the slots in the telephone. They can touch
dangerous voltage points or short out parts that could result in a risk of fire or
electrical shock. Never spill liquid of any kind on the telephone.
5
IMPORTANT SAFETY INSTRUCTIONS
PACKAGING CONTENTS/LOCATION
cause temporary or permanent damage to your hearing. Although there is no
single volume setting that is appropriate for everyone, you should always use
your telephone with the volume set at moderate levels and avoid prolonged
exposure to high volume sound levels. The louder the volume, the less time
is required before your hearing could be affected. If you experience hearing
discomfort, you should have your hearing checked by a doctor. To protect your
hearing, you should:
A) Set the volume control in a low position and gradually increase the volume as needed. Before pressing the BOOST button, reduce the volume to the lowest level. Use the phone on the lowest volume setting as possible.
B) Limit the amount of time you use the telephone at high volume levels.
25. If you experience a skin irritation after using this product, discontinue use
and contact Clarity.
The package contains the following items:
• 1 Handset
• 1 Base station
• 1 Belt clip
• 1 AC power adapter
• 1 Telephone line cord
• 2 Rechargeable batteries
• 1 User guide
BATTERY SAFETY INSTRUCTIONS
Location
For maximum coverage and reduce the interference, here are some guidelines
you should consider when you place the base unit:
- place it at a convenient, high,and central location with no obstructions
between the handset and base unit in an indoor environment.
- place it away from electronic appliances such as televisions, microwave ovens,
radios, personal computers, wireless devices or other cordless phones.
- avoid facing radio frequency transmitters, such as external antennas of mobile
phone cell stations.
- avoid plugging it into the same circuit as other major household electrical
appliances because of the potential for interference. Try moving the appliance
or the base unit to another power outlet.
Dispose of used batteries according to the instructions.
1. Do not dispose of the battery in a fire as it may explode. Check with local
codes for possible special disposal instructions.
2. Do not open or mutilate the battery. Released electrolyte is corrosive and
may cause damage to the eyes and skin. It may be toxic if swallowed.
3. Exercise care in handling batteries in order not to short the battery
with conducting materials such as rings, bracelets and keys. The battery or
conduction material may overheat and cause burns.
4. Remove batteries when they are discharged and when the equipment will
not be used for an extended period of time. Dispose of batteries according to
local environmental laws.
5. Do not disassemble, heat, crush, deform or puncture batteries.
6. Do not attempt to charge non-rechargeable batteries.
7. Keep batteries out of the reach of children.
6
Your package includes all the items as shown here. If there is anything missing,
please contact our Customer Care Department immediately.
NOTE: PLEASE RETAIN A COPY OF PROOF OF PURCHASE FOR YOUR
RECORDS.
If the reception for a base unit location is not satisfactory, move it to another
location for better reception.
Depending on the surrounding conditions as well as spatial and structural
factors, the range may be reduced. The range indoors is normally less than
outdoors.
7
INSTALLING YOUR PHONE
Connecting the base station
1) Plug the power supply & line cord into the base station.
2) Plug the other end of power supply & line cord into the wall
socket, as shown.
3) Always use the cables provided in the box.
INSTALLING/CHARGING BATTERIES
1)
2)
3)
4)
Slide out the battery compartment cover.
Place the two batteries as indicated. Follow the polarity.
Slide the battery compartment cover back.
Put the handset on the base and charge for 16 hours first
time. A beep indicates that the handset is properly placed on
the base or charger.
Use only NiMH rechargeable batteries.
NOTE: Please refer to the Battery Safety Instructions on page 6 for
proper use and disposal of the batteries.
8
9
HANDSET OVERVIEW
HANDSET OVERVIEW
13
14
12
15
17
1
11
10
9
16
2
3
4
5
6
7
8
10
1. RD/P (REDIAL / PAUSE)
• In idle mode, press repeatedly to view the last numbers dialed
• While entering numbers, press and hold to insert a dialing pause
(P)
2. BOOST
During a call, press to enhance the clarity and loudness of your
caller’s voice.
3. MUTE / X (REMOVE)
• During a call, press to mute the microphone
• While predialing, press to delete a digit.
• While reviewing the redial list, directory, speed dial list or caller
ID history, press to delete and individual entry.
• When ringing, press to turn off the handset ringer temporarily.
4. VOLUME UP / DIRECTORY / SCROLL UP
• In menu mode, press to scroll up the menu items
• During a call, press to increase listening volume.
• In idle mode, press to access the directory.
• While entering names or numbers in the directory, press to
move the cursor to the right.
5. TALK OFF / CLEAR
• During a call, press to end the call.
• While using menus, press to cancel an operation, return to the
previous menu, or standby mode.
• In idle mode, press and hold to erase the missed calls indicator.
• When ringing, press to turn off the handset ringer temporarily.
11
HANDSET OVERVIEW
HANDSET OVERVIEW
6. VOLUME DOWN / CALL LOG / SCROLL DOWN
• In menu mode: Press to scroll down the menu items.
• During a call, press to decrease listening volume.
• In idle mode, press to access the call list.
• While entering names or numbers in the directory, press to
move the cursor to the left.
11. SPEAKER (on/off)
• In idle / pre-dial mode: Press to make a call with the
speakerphone.
• During a call: Press to toggle between the speakerphone and the
earpiece.
• In Call List / directory/redial list entry: Press to make a call with
the speakerphone.
• During ringing: Press to answer a call with the speakerphone.
7. ALPHANUMERIC KEYPAD, * (STAR), # (POUND)
In idle or editing mode, press to insert a digit / character.
• 0 key: while entering the directory names, press to insert a
space.
• 1 key: While reviewing a caller ID history entry, press repeatedly
to add or remove 1 in front of the telephone number before
dialing or saving it in the directory.
• * key during a call, press to send touch-tone signals temporarily.
• # key When reviewing a caller ID history entry, press repeatedly
to view the dialing options.
12. TONE
During a call, press to change the quality of the audio to best suits
your hearing.
13. VISUAL RINGER LIGHT
Flashes when there is an incoming outside call or the telephone
base is paging all handsets.
14. EARPIECE
8. MICROPHONE
9. TALK ON / FLASH
• Press to make or answer a call.
• During a call, press to answer an incoming call when you receive
a call waiting alert.
10. MENU / SELECT
• In idle mode, press to access menu items
• In menu mode, press to select an items, save an entry or setting.
12
15. VOLUME UP / DIRECTORY / SCROLL UP
Refer to point 4 for the key instruction
16. VOLUME DOWN / DIRECTORY / SCROLL DOWN
Refer to point 6 for the key instruction
17. HEADSET JACK
We recommend the Plantronics™ headsets M210C©, M214©.
13
BASE OVERVIEW
BASE OVERVIEW
8
1. DEL (DELETE)
• Press once to delete the message during playback.
• While in standby, press twice to delete all old messages.
• Note: New voice messages will not be deleted.
1
2. VOL + (VOLUME UP)
Increase speaker volume during message playback.
2
7
3
6
5
4
3. ANSWERING MACHINE (TAM) (on/off)
• Press to turn on the answering machine.
• Press again to turn off the answering machine.
4. NEXT (SKIP FORWARD)
Press to skip the current message and play the next message.
5. PLAY/STOP
• Press to play the message.
• Press again to stop the message playback.
6. PREV (SKIP BACKWARD)
• Press to repeat playing the current message from the beginning.
• Press twice to skip backward to the previous message.
7. VOL - (VOLUME DOWN)
Decrease speaker volume during message playback.
8. FIND
Press the FIND button on the base station to page your registered
handset(s).
14
15
BASE OVERVIEW
HANDSET SCREEN ICONS
Message window displays
See the table below for other message window displays.
The screen display gives you information on the current status of the
telephone.
0
0
(flashing)
There are no messages in the answering system.
After a power failure, the number in the message
window flashes to indicate the date and time need to be
set.
0-6
Telephone base ringer volume while adjusting.
1-8
Speaker volume level of the telephone base while
adjusting.
1-99
•
•
•
1-99
(flashing)
•
•
1-99 and F
(alternating)
•
•
•
16
Total number of new messages and memos. The
number flashes when there are new messages that
have not been reviewed.
Current message number during new message
playback.
After a power failure, the number in the message
window flashes to indicate the date and time need to
be set.
Memory is full. Messages must be deleted before new
messages can be recorded.
•
--
Total number of messages and memos.
Current message number during old message
playback.
The answering system is being programmed by a
system handset.
The answering system is deleting all old messages.
The answering system is answering a call or recording
a memo or announcement.
The answering system is being accessed remotely.

The speakerphone is turned on.


While reviewing the call list history, missed calls that have not been reviewed.
 
New message in the answering system.

New voicemail received from the telephone service provider(network subscription is required).

The audio boost feature is on.

The microphone is muted.


2/3 battery power level.
1/3 battery power level.
The ringer is switched off.
Answering system is turned on.
17
HANDSET MENU STRUCTURE
HANDSET - TEXT ENTRY TABLE

Flashes when low battery power level is detected, needs charging.

Animation in cycle, battery is charging.
MENU STRUCTURE
In idle mode, press <MENU/SELECT>, then <UP/DOWN> to browse the
menu items. Refer to the following for the menu structure.
The following table shows you where each letter and punctuation character
can be found. This will be helpful when storing a name in the directory.
In editing mode, a cursor is displayed to indicate the current text entry
position. It is positioned at the right of the last character entered.
Writing Tips:
1. Once a character is selected, the cursor will move to the next position
after a short pause.
2. You can move the cursor within the text by <UP/DOWN> to amend
the text entry.
3. Press <MUTE/X> to delete the last character / digit.
4. Press and hold <MUTE/X> to delete the entire text string.
Keystroke Table
Main
Menu
Play
messages
Announcement
Delete all old
Record memo
Answer ON / OFF
Ans sys setup
Sub
menu
Main
Menu
Ringers
Ringer volume
Ringer tone
Sub
menu
18
Answering sys
Settings
LCD language
Clr voicemail
Key tone
Set date / time
Home area code
Dial mode
Directory
Review
Add contact
Speed dial
Registration
Call
log
Intercom
Review
Delete
all calls
(Displayed
only when
two or
more
handsets
registered.)
Characters by number of key presses
Number
key
1
2
3
4
5
6
7
8
9
10
11
1
1
.
-
'
(
)
*
#
&
/
,
s
7
z
9
2
A
B
C
a
b
c
2
3
D
E
F
d
e
f
3
4
G
H
I
g
h
i
4
5
J
K
L
j
k
l
5
6
M
N
O
m
n
o
6
7
P
Q
R
S
p
q
r
8
T
U
V
t
u
v
8
9
W
X
Y
Z
w
x
y
0
Space
0
NOTE: When entering a name in the directory, the first letter of each word
will be automatically capitalized.
Audio Tone Settings
19
HANDSET AUDIO OPERATION
HANDSET AUDIO OPERATION
Use this feature to change the quality of the audio of the handset to best suit
your hearing.
While you are on a call, press TONE repeatedly to select an equalizer setting:
Bass, Natural, Treble 1 or Treble 2, (the default setting is Natural).
The tone setting remains set until you change it again.
During a call:
Press <UP/DOWN> to increase or decrease the listening volume. The current
setting is shown. When the volume reaches the minimum or maximum setting,
you hear two beeps. When you end the call, the setting will remain at the last
selected level.
Note: The handset earpiece volume setting (1-5) and speakerphone volume
setting (1-6) are independent.
Audio Boost
WARNING: VOLUME MAY BE LOUD.
PROCEED
CARE.
Use the audio boost feature to enhance
the clarityWITH
and loudness
of your
caller’s voice on the handset earpiece .
To turn on this feature:
While you are on a call using the handset earpiece, press AUDIO
BOOST. The AUDIO BOOST icon appears until you turn off this
feature.
You must press AUDIO BOOST every time you want to activate
the feature.
To turn off this feature:
Press AUDIO BOOST.
- OR Audio boost ends when you switch from the handset earpiece (normal
handset use) to the speakerphone.
Note:
Audio Boost ends when you end the call. If you end a call when the audio
boost feature is on, the handset earpiece listening volume automatically resets
to level 1 (the minimum setting) for the next call.
Mute
Use the mute function to turn off the microphone while on a call.You can hear
the caller, but the caller does not hear you.
1. To mute the call
During a call, Press <MUTE/X>. When mute is on, the handset screen
shows Muted for a few seconds and the MUTE icon appears until you
turn off mute. Or mute is automatically canceled when you end the call.
Note: Mute will also be canceled automatically when you press <TALK
ON/ FLASH> to answer the second waiting call.
2. To un-mute the call
When mute is on, press <MUTE/X> and then resume speaking. When mute is
off, Microphone on appears temporarily on the handset screen
Make a Call
NOTE: D712 - amplification up to 30dB (in Audio Boost mode)
D714 - amplification up to 40dB (in Audio Boost mode)
Volume Control (earpiece and speakerphone)
20
21
USING YOUR PHONE
USING YOUR PHONE
1. Pre-dialing
6. Call from the Redial List
Enter the phone number first, then press <TALK ON/FLASH> or
<SPEAKER> to dial out the number. Press <TALK OFF/CLEAR> or
<MUTE/X> to clear the entry.
2. Direct Dialing
Press <TALK ON/FLASH> or <SPEAKER> to access dial tone, then enter
the phone number.
3. Dial a speed dial number
In idle mode, press and hold a dial pad key (0 through 9) to display the
desired speed dial entry.
The handset automatically dials out the displayed number.
- OR Press <TALK OFF/CLEAR> to stop dialing the displayed number.
Note: You need to set the speed dial number first. If the speed dial
location you selected is empty, the screen shows the speed dial list
instead.
4. Call from Directory
1. In idle mode, press <UP> to access the directory. Alternatively, press
<MENU/SELECT> to access the directory from the main menu.
2. Press <UP> or <DOWN> to select the desired directory entry.
3. Press <TALK ON/FLASH> or <SPEAKER> to dial out to the selected
entry.
5. Call from the Call Log
1.
2.
3.
22
In idle mode, press <DOWN> to access the call log. Alternatively,
press <MENU/SELECT> to access the call log from the main menu.
Press <UP/DOWN> to select the desired call log entry.
Press <TALK ON / FLASH> or <SPEAKER> to dial out to the
selected entry.
1.
2.
3.
In idle mode, press <RD/P> to access the redial list.
Press <UP> or <DOWN> to select the desired redial number.
Press <TALK ON/FLASH> or <SPEAKER> to dial out to the selected
number.
Note:
Your handset automatically times the duration of every call. The call
timer will display a few seconds after the call has been made. It is shown
in hours, minutes and seconds format.
Temporary Tone Dialing
If you have pulse (rotary) dialing service only, you can temporarily switch from
pulse to touch-tone dialing during a call.
During a call, press <*>. Buttons pressed after this send touch-tone signals. The
telephone automatically returns to pulse dialing mode after you end the call.
Answer a Call
When the phone rings, press <TALK ON / FLASH> to use the earpiece
- OR Press <SPEAKER > to use the speakerphone.
End a Call
During a call connection on handset, press <TALK OFF/ CLEAR> to end
the call.
- OR Put the handset on the base station to end the call.
.Chain dialing
This feature allows you to initiate a dialing sequence from numbers stored in
23
USING YOUR PHONE
USING YOUR PHONE
the directory, call log or redial list while you are on a call.
Chain dialing can be useful if you wish to access numbers other than phone
numbers (such as bank account information or access codes) from the
directory, call log or redial list.
in the directory to go with the number, the name will be displayed instead. The
most recent last number will display at the top of the redial list.
To access a number in the directory while on a call:
1. Press <MENU/SELECT>, then <UP/DOWN> to select Directory.
2. Press <MENU/SELECT>, then <UP/DOWN> or press the dial pad keys
(0 through 9) to find the desired entry.
3. Press <MENU/SELECT>. The telephone automatically dials the displayed
number.
To access a number in the call log history while on a call:
1. Press <MENU/SELECT>, then<UP/DOWN> to select Call log.
2. Press <MENU/SELECT>, then<UP/DOWN> to scroll to the desired
entry. (Press # to view the dialing options, if necessary.)
3. Press <MENU/SELECT>. The telephone automatically dials the displayed
number.
To access the redial list while on a call:
1. Press <RD/P>. The screen shows the number most recently called. If it
is not the desired number, Press <UP/DOWN> to scroll to the desired
number.
2. Press <MENU/SELECT>. The handset dials the displayed number.
Note: Press <TALK OFF/CLEAR> to exit the directory, call log history or
redial list and return to the call without dialing the displayed number.
Redial list
To Review the redial list entry
1. In idle mode, press <RD/P> to access redial list
2. Press <UP/DOWN>, or press <RD/P> repeatedly to review the redial
list entry.
To Redial a Number from the Redial List
1. Follow the steps in the previous section.
2. Press <TALK ON/FLASH> or <SPEAKER> to dial the selected redial
number.
To Store a Redial Number into the Directory
1. Follow the steps in the section under “Review the redial list entry”
above.
2. Press <MENU/SELECT> twice, then use the keypad to edit the number
if necessary,
3. Press <MENU/SELECT> and use the keypad to enter the name
4. Press <MENU/SELECT> to save.
To Delete a Redial Number
1. Follow the steps in the section under “Review the redial list entry” on
the preceding page.
2. While reviewing a number in the redial list, press <MUTE /X> to delete
the selected entry. A confirmation tone sounds.
Find the Handset
You can use the handset locator feature to find misplaced handsets.
You can redial up to 20 of the last numbers called. If you have stored a name
24
25
USING YOUR PHONE
To start the paging tone:
Press <FIND> on the telephone base. All the registered handsets will ring,
and the ** Paging** is flashing on handset screen.
To stop the paging tone:
• Press <TALK ON / FLASH>, <SPEAKER>, or any dial pad key (0-9 *, or
#) on the handset(s).
- OR • Press <FIND> on the telephone base or put the handset in the
telephone base or charge.
Make an Internal Call
This feature is only applicable when there are at least two registered handsets.
It allows you to make internal calls, transfer external calls from one handset to
another handset and make conference calls.
Intercom Another Handset
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select
Intercom.
2. Press <MENU/SELECT>:
• If you have two handsets, your handset screen shows Calling
other handset. The other handset rings and its screen shows
Other handset is calling.
• If you have more than two registered handsets, your screen shows
Intercom to: Use the dial pad keys to select the other handset.
Your handset screen shows Calling HANDSET X. The other
handset rings and its screen shows HANDSET X is calling.
3. The called handset rings. Press <TALK ON/FLASH> or <SPEAKER> on
the called handset to establish the internal call.
Transfer an External Call from Handset to Handset
During an external call:
26
USING YOUR PHONE
1. Press <MENU/SELECT>, then <UP/DOWN> to select Intercom.
2. Press <MENU/SELECT>:
• If you have two handsets, the outside call is put on hold and your
handset screen shows Calling other handset. The other handset
rings and its screen shows Other handset is calling.
• If you have more than two registered handsets, your screen shows
Intercom to: Use the dial pad keys to enter a handset number.
The outside call is put on hold and your handset screen shows
Calling HANDSET X. The other handset rings and its screen
shows HANDSET X is calling.
3. The external call is put on hold automatically and the called handset
rings.
4. Press <TALK ON/FLASH> or <SPEAKER> on the called handset to
establish an internal call.
5. Press <TALK OFF/CLEAR> on the calling handset or put the calling
handset on the charging cradle to end the current call with the
external party.
6. The external call is transferred to the called handset.
Make a 3-way Conference Call
The conference call feature allows one external call to be shared with two
handsets or a handset and base. The three parties can share the conversation
and no network subscription is required.
During an external call, press <TALK/FLASH> or <SPEAKER> on the handset
to establish the conference call if another handset has answered the call.
NOTE: Any handset that hangs up during a call will leave the rest of the
handsets still in connection with the external caller.
Your phone can store up to 100 directory entries with names and numbers.
Each directory entry can have a maximum of 30 digits for the phone number
and 15 characters for the name.
27
DIRECTORY
Add a New Directory Entry
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select
Directory.
2. Press <MENU/SELECT>, then <UP/DOWN> to select Add contact.
3. Press <MENU/SELECT>, then use the keypad to enter the number.
-ORCopy a number from redial list:
• Press <RD/P>.
• Press <UP/DOWN> or press <RD/P> repeatedly to locate the
number to copy.
• Press <MENU/SELECT>to copy the number.
4. Press <MENU/SELECT>, then use the keypad to enter the name.
5. Press <MENU/SELECT> to store the directory entry.
Note:
When entering the number and name:
• Press <UP> or <DOWN> to move the cursor to the right or left.
• Press and hold <RD/P> to enter a dialing pause (a P appears).
• Press <MUTE/X> to erase a digit or character.
• Press and hold <MUTE/X> to erase all digits or characters.
View a Directory Entry
DIRECTORY
2. When an entry appears, press the dial pad keys (0-9) to start a name
search (alphabetical search).
The directory shows the first name beginning with the first letter
associated with the dial pad key if there is an entry in the directory
that begins with that letter. Press <UP/DOWN> to scroll through
the entries beginning with that letter.
3. To see other names that start with the letters on the same dial pad
key, keep pressing the key until the desired letter is shown. The names
appear in alphabetical order.
For example, if you have the names Jennifer, Jessie, Kevin and Linda in your
directory:
• If you press 5 (JKL) once, J and then Jennifer displays.
• If you press 5 (JKL) once, J displays. Press <DOWN>. Jessie displays.
• If you press 5 (JKL) twice, K and then Kevin displays.
• If you press 5 (JKL) three times, L and then Linda displays.
• If you press 5 (JKL) five times, J displays and then Jennifer displays
again.
Note: If you press a key (0-9) and no name starts with the letters on that key,
the directory shows the entry that matches the next letter in the directory.
Edit a Directory Entry
1. In idle mode, press <UP> to access the directory.
-ORPress <MENU/SELECT>, then <UP/DOWN> to select Directory,
then press <MENU/SELECT> twice to select Review.
2. Press <UP/DOWN> or to view the directory entries. Entries appear
alphabetically by the first letter in the name.
Search a Directory Entry by Name
1.
1. In idle mode, press <UP> to show the first entry in the directory.
4.
28
2.
3.
In idle mode, press <UP> to access the directory.
-ORPress <MENU/SELECT>, then <UP/DOWN> to select Directory,
then press <MENU/SELECT> twice to select Review.
Press <UP/DOWN> to select the directory entry or search a
directory entry by name.
Press <MENU/SELECT>, then use the keypad to edit the number if
necessary.
Press <MENU/SELECT>, then use the keypad to edit the name if
29
DIRECTORY
5.
necessary.
Press <MENU/SELECT> to save.
Delete a Directory Entry
1. In idle mode, press <UP> to access the directory.
-ORPress <MENU/SELECT>, then <UP/DOWN> to select Directory,
then press <MENU/SELECT> twice to select Review.
2. Press <UP/DOWN> to select the desired directory entry.
3. Press <MUTE/X>; the screen shows Delete contact?
4. Press <MENU/SELECT> to confirm. Or Press <TALK OFF/CLEAR> to
exit without deleting the selected entry.
Note: If the directory entry you deleted is also in the speed dial location, the
telephone will automatically clear the speed dial location that entry occupied.
This telephone has 10 speed dial locations where you can assign telephone
numbers from the directory you wish to dial numbers by pressing and holding
the respective digits keys from idle mode.
SPEED DIAL NUMBERS
Only one handset can access the speed dial locations at a time. If another
handset attempts to access the speed dial locations, the screen shows Not
available at this time.
Add a Speed Dial Number
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select
Directory.
2. Press <MENU/SELECT>, then <UP/DOWN> to select Speed dial.
3. Press <MENU/SELECT>, then <UP/DOWN> to select an empty speed
dial location.
4. Press <MENU/SELECT> to access the directory list, then press <UP/
DOWN> to select the desired directory entry.
5. Press <MENU/SELECT> to save. The name of the desired directory
entry appears in the selected speed dial location.
Note:
• If the directory is empty, when you press MENU/SELECT in step 4, the
screen shows Directory empty.
• If the speed dial location you selected is occupied, the new directory
entry you selected replaces the old one. Take caution not to replace
entries you do not wish to delete from the speed dial locations.
Dial the Speed Dial Number
• In idle mode, press and hold a dial pad key (0 through 9) to display
the desired speed dial entry. The handset automatically dials out the
displayed number.
- OR • Press <TALK OFF/CLEAR> within one second to stop dialing the
displayed number.
Note: If the speed dial location you selected is empty, the screen shows the
speed dial list instead.
30
31
SPEED DIAL NUMBERS
CALLER ID DISPLAY
Delete the Speed Dial Number
This product supports caller ID services offered by most telephone service
providers. If you have subscribed to Caller ID service, and provided the
identity of the caller is not withheld, the number of the caller will be displayed
together with the date and time of the call (if provided by the network).
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select
Directory.
2. Press <MENU/SELECT>, then <UP/DOWN> to select Speed dial.
3. Press <MENU/SELECT>, then <UP/DOWN> to scroll to a speed dial
location.
4. Press <MUTE/X> to delete the selected speed dial location. A
confirmation tone sounds.
Note: Deleting the speed dial locations does not affect the entries in the
directory.
CALLER ID DISPLAY (NETWORK DEPENDENT)
The telephone stores caller ID information about the last 50 incoming calls in
the call log. Each entry may have up to 30 digits for the telephone number and
15 characters for the name. Entries are stored in reverse chronological order.
The telephone deletes the oldest entry when the log is full to make room for
new calls. If you have more than one handset, this information is common to all
handsets, so changes made in any handset are reflected in all other handsets.
If you answer a call before the information appears on the screen, it does not
show in the caller ID history.
Note: The caller ID information might not be available for every incoming call.
The callers might intentionally block their names and/or telephone numbers.
Missed (new) calls indicator
When you have calls that have not been reviewed, the handset idle screen
shows XX missed calls.
All entries that have not been reviewed are counted as missed (new) calls.
Each time you review a caller ID history entry marked NEW, the number of
missed calls decreases by one. If you do not want to review the missed (new)
calls one by one, but you still want to keep them in the caller ID history, you
can press and hold <TALK OFF/ CLEAR> for four seconds when the handset
is idle. All the entries in the caller ID history are considered old (reviewed),
and the missed calls message goes away.
Reasons for missing caller ID information
32
33
CALLER ID DISPLAY
CALLER ID DISPLAY
Screen
message
Reason
Private name
The caller prefers not to show the name
Private number
The caller prefers not to show the telephone number.
Private caller
The caller prefers not to show the name and telephone number
Unknown name
Your telephone service provider cannot determine the caller’s name
U n k n o w n
number
Your telephone service provider cannot determine the caller’s telephone
number
Unknown caller
Your telephone service provider cannot determine the caller’s name and
telephone number. Calls from other countries may also generate this
message.
• 456-7890
• 1-456-7890
• 123-456-7890
• 1-123-456-7890
You may choose the desired number format for local and long distance
numbers before dialing or saving it into the phonebook.
•
The NEW icon is removed once the new call has been viewed
Store a Call Log number into the Directory
1. Follow Steps 1 and 2 in the View the Call Log Entries section.
2. Press <MENU/SELECT>, then use the keypad to edit the number if
necessary.
3. Press <MENU/SELECT> to enter the name.
4. Press <MENU/SELECT> to confirm.
View the Call Log Entries
Delete an Entry in the Call Log
Review the call log to find out who called, to return the call or to copy the
caller’s name and number into your directory. Call log empty appears if
there are no records in the call log. When a handset is in idle mode, press
<DOWN> to review the call log entries in reverse chronological order
starting with the most recent call.
1. Press <DOWN> to access the call log.
-OR• Press <MENU/SELECT>, then <UP/DOWN> to select Call log
• Press <MENU/SELECT> twice to select Review.
2. Press <UP/DOWN> to browse the call log entries.
Note:
•
When reviewing an entry from the calls list, press KEY# repeatedly to
display the number in a different format.
• For example, if a caller number is displayed as 123-456-7890, the various
formats will be:
34
1. Follow Steps 1 and 2 in the View the Call Log Entries section.
2. Press <MENU/X> to delete the selected entry. The handset shows
Deleting... with a confirmation tone. Once deleted, you cannot
retrieve that entry.
Delete the Entire List of the Call Log
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select
Call log.
2. Press <MENU/SELECT>, then <UP/DOWN> to select Del all calls.
3. Press <MENU/SELECT> to confirm. It displays Delete all calls?
4. Press <MENU/SELECT> to re-confirm.
Your phone comes with a selection of settings that you can change to
personalize your phone the way you like it to work.
35
HANDSET SETTINGS
HANDSET SETTINGS
LCD Language Settings
Press <TALK OFF/CLEAR> to cancel the procedure.
Note: For information about using your voicemail service, contact your
telephone service provider for assistance
You can select the language used for all screen displays.
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select
Settings.
2. Press <MENU/SELECT>, then <UP/DOWN> to select LCD
language.
3. Press <MENU/SELECT>, then <UP/DOWN> to select English,
Français or Español.
4. Press <MENU/SELECT> to save.
Voicemail waiting (visual message waiting) indicator
If you subscribe to a voicemail service offered by your telephone service
provider, this feature provides a visual indication when you have new voicemail
messages. New voicemail and
appear on the handset screen.
Clear voicemail indication:
Use this feature when the telephone indicates there is new voicemail but there
is none. This may occur, for example, when you have accessed your voicemail
while away from home. This feature only turns off the displayed
New voicemail message and
icon; it does not delete your voicemail
messages. As long as you have new voicemail messages, your telephone service
provider continues to send the signal to turn on the indicator.
To manually turn off the new voicemail indicator:
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select
Settings.
2. Press <MENU/SELECT>, then <UP/DOWN> to select Clr
voicemail.
3. Press <MENU/SELECT>. The screen shows Turn off indicator?
4. Press <MENU/SELECT> to turn the voicemail indication off. A
confirmation tone sounds.
-OR36
Set the Date and Time
You will need to set the correct time and date so that you know when you
received call list entries.
1. Press <MENU/SELECT>, then <UP/DOWN> to select Settings.
2. Press <MENU/SELECT>, then <UP/DOWN> to select Set date /
time.
3. Press <MENU/SELECT>, then <UP/DOWN> to select Date & time.
4. Press <MENU/SELECT>, then use the keypad to enter the date ( MM/
DD/YY).
5. Press <MENU/SELECT>, then use the keypad to enter the time
(HH:MM). Press <UP> or <DOWN> to choose AM or PM.
6. Press <MENU/SELECT> to confirm.
CID time synchronization
CID time sync is programmed to be on. If you subscribe to caller ID service,
the day, month and time are set automatically with each incoming call.You can
turn CID time sync off so the system uses the date and time that you set.
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select
Settings.
2. Press <MENU/SELECT>, then <UP/DOWN> to select Set date/
time.
3. Press <MENU/SELECT>, then <UP/DOWN> to select CID time
sync.
4. Press <MENU/SELECT>, then <UP/DOWN> to select On or Off.
5. Press <MENU/SELECT> to save your preference.
Set the Ringer Tone
1. Press <MENU/ SELECT>, then <UP/DOWN> to select Ringers.
37
HANDSET SETTINGS
2. Press <MENU/SELECT>, then <UP/DOWN> to select Ringer tone.
3. Press <MENU/SELECT>, then <UP/DOWN> to select the desired
ringer tone (a total of 10 melodies for your selection) for setting ringer
tone for external calls.
Note: The respective ringer tone will be played while browsing the
tone list.
4. Press <MENU/SELECT> to confirm.
BASE SETTINGS
is unlikely that you should need to change this setting unless advised to do so.
1. Press <MENU/SELECT>, then <UP/DOWN> to select Settings.
2. Press <MENU/SELECT>, then <UP/DOWN> to select Dial Mode.
3. Press <MENU/SELECT>, then <UP/DOWN> to select Tone or
Pulse.
4. Press <MENU/SELECT> to confirm.
Set the Home Area Code
Set the Ringer Volume
1. Press <MENU/ SELECT>, then <UP/DOWN> to select Ringers.
2. Press <MENU/SELECT>, then <UP/DOWN> to select Ringer
volume.
3. Press <MENU/SELECT>, then <UP/DOWN> to set the ringer volume
(Off, Level 1 to Level 6).
Note: The respective ringer volume will be played during your
selection. If OFF is selected,
icon will display.
4. Press <MENU/SELECT> to confirm.
Set Key Tone
A single beep is emitted when you press a key. You can turn on or off the key
tone.
1. Press <MENU / SELECT>, then <UP/DOWN> to select Settings.
2. Press <MENU / SELECT>, then <UP/DOWN>to select Key tone.
3. Press <MENU / SELECT>, then <UP/DOWN> to select On or Off.
4. Press <MENU/SELECT> to confirm.
Change the Dial Mode
The default dialing mode is suitable for your country and network operator. It
38
If you dial seven digits to make a local call (no area code required), enter your
area code into the telephone as the home area code. When you receive a call
from within your home area code, the caller ID history only displays the seven
digits of the telephone number.
This feature makes it easy for you to place a call from the caller ID history.
If you dial 10 digits to make a local telephone call, do not use this home area
code feature. If you do, you will not be able to place calls from your caller ID
history as they have only seven digits.
1. Press <MENU/SELECT>, then <UP/DOWN> to select Settings.
2. Press <MENU/SELECT>, then <UP/DOWN> to select Home area
code.
3. Press <MENU/SELECT>, then enter the home area code. Only three
digits in maximum can be entered.
4. Press <MENU/SELECT> to confirm.
Note: If, in the future, your telephone service provider requires you to dial
10 digits to make a local call (area code + telephone number), you will need
to delete your home area code. While the home area code is displaying in step
2 above, press and hold MUTE/X. The home area code is now restored to its
default setting of _ _ _ (empty).
Your telephone can support up to five cordless handsets. The handset needs
to register with the telephone base before use.You must register each handset
39
REGISTER/DEREGISTER HANDSETS
REGISTER/DEREGISTER HANDSETS
separately.
The handsets provided within your product box are already registered as
HANDSET 1 and so forth. Additional handsets are assigned numbers in the
order they are registered (HANDSET 2 to HANDSET 5).
Note: You cannot register a handset if any other system handset is in use. To
register an expansion handset, follow from the step 3 as above.
When first purchased, all expansion handsets alternately display
• Press FIND on base 4 sec
and
• Then press # on handset.
The new handset should be charged without interruption for at least 30
minutes before registering to the telephone base.
Register a handset
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select
Registration.
2. Press <MENU/SELECT> and screen will alternately show
• Press FIND on base 4 sec
and
• Then press # on handset
3. Press and hold <FIND> on the telephone base for about four seconds,
until you hear a beep. .
4. Press # (pound key) on the handset. The screen shows Registering...
Please wait.
NOTE: NO LED indication and Alert Tone to indicate the base
is under registration mode.
Deregister all handsets
You can deregister handsets.You may need to deregister your handsets if:
You have five registered handsets and need to replace a handset.
-ORYou wish to change the designated handset number of your registered
handsets.
You must first deregister ALL the handsets, and then register each handset you
wish to use again, one at a time.
1. Press and hold FIND on the telephone base for about 24 seconds;
release FIND.
2. Immediately press FIND again.
3. When complete, the handset screen alternately shows
• Press FIND on base 4 sec
and
• Then press # on handset.
4. To register the handset(s) to the telephone base again, follow the
registration instructions in section Register a handset.
NOTE: There are no visual or audible alerts to indicate the
base is under registration mode.
Note:
•
When the handset is registered successfully, HANDSET registered
and then HANDSET X appears on the screen, with X being the handset
number (1-5).
If the registration is not successful, the handset screen shows Registration
failed. Please start again from step 1 above.
40
•
If the deregistration process is not successful, you might need to
reset the system and try again. To reset, unplug the power from the
telephone base and plug it back in.
You cannot deregister the handset(s) if any system handset is in use.
41
ANSWERING SYSTEM
ANSWERING SYSTEM
The answering system can record up to 99 messages, depending on the
length of each message. Individual messages can be up to the time you set
(see Recording time, individual memos can be up to three minutes), and the
approximate recording time is 14 minutes. The actual recording time depends
on individual message characteristics. Messages remain available for replay until
you delete them.
When you received new messages, <New message> icon will display on
handset screen. When all new messages are played, the icon will disappear.
Delete all old messages (from handset)
Play Messages (from handset)
1. Press <MENU/SELECT> to select Play messages.
2. Press <MENU/SELECT>. The system announces the number of
messages, then begins playback. The message sequence is shown on the
handset’s screen.
Options during playback:
• Press <UP/DOWN> to increase/decrease the message playback
volume.
• Press <SPEAKER> to switch between the speakerphone and handset
earpiece.
• To repeat the message currently playing, press 4 after the answering
system plays the day and time the current message was received.
• To listen to the previous message, press 4 while the answering system
is playing the day and time the current message was received.
• Press 6 to skip to the next message.
• Press <TONE> to change the quality of the audio of the handset to
best suit your hearing.
• If using the handset earpiece, press <BOOST> to enhance the clarity
and loudness of message playback. Press again to stop this feature.
• Press 3 to delete the message. The handset announces, “Message
deleted.”
• Press 5 to stop the playback.
42
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select
Answering sys.
2. Press <MENU/SELECT>, then <UP/DOWN> to scroll to Delete all
old.
3. Press <MENU/SELECT>. The screen shows Delete all old
messages?
4. Press <MENU/SELECT> to confirm. The screen shows Deleting...
and then All old msgs deleted! with a confirmation tone.
-OR Press <TALK OFF/CLEAR> to exit without deleting all old message.
Turn the Answering system On / Off (from handset)
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select
Answering sys.
2. Press <MENU/SELECT>, then <UP/DOWN> to select Answer ON/
OFF.
3. Press <MENU/SELECT>, then <UP/DOWN> to select ON or OFF.
4. Press <MENU/SELECT> to confirm.
43
ANSWERING SYSTEM
ANSWERING SYSTEM
The announcement is the greeting callers hear when calls are answered by the
answering system.
The telephone has a default announcement, “Hello. Please leave a message after
the tone.” You can use this announcement, or record your own announcement.
Note: If your announcement is deleted, calls are answered with the default
announcement, “Hello. Please leave a message after the tone.”
Play the Current Announcement
Memos are messages you record yourself. They are saved, played back and
deleted exactly like incoming messages.You can record a memo as a reminder
to yourself, or leave a message for someone else using the same telephone.
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select
Answering sys.
2. Press <MENU/SELECT>, then <UP/DOWN> to select
Announcement.
3. Press <MENU/SELECT>. Then the handset screen displays 2-PLAY
3-DELETE 5-STOP 7-RECORD.
4. Press key 2 to play the current announcement from the speakerphone.
Record a New Announcement
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select
Answering sys.
2. Press <MENU/SELECT>, then <UP/DOWN> to select
Announcement.
3. Press <MENU/SELECT>. Then the handset screen displays 2-PLAY
3-DELETE 5-STOP 7-RECORD.
4. Press key 7 to record your message after a tone.
5. Press key 5 to stop the recording and the recorded message is stored
and automatically played.
Memos
Record a memo
1. Press <MENU/SELECT>, then <UP/DOWN> to select Answering
sys.
2. Press <MENU/SELECT>, then <UP/DOWN> to select Record
memo.
3. Press <MENU/SELECT>. Speak towards the microphone on the
handset after a long beep.
4. Press 5 to stop recording and the recorded memo is saved as a
message like incoming message.
Play Your Memo
Memos are stored as messages. Follow the steps in the Play Messages
section to play or delete.
Play Your Recorded Announcement
1. Follow steps 1 to 3 in the first section of Play the Current Announcement.
2. Press key 2 to play your announcement.
Delete Your Announcement
44
1. Follow steps 1 to 3 in the first section of Play the Current Announcement.
2. Press key 3 to delete your recorded announcement.
45
ANSWERING SYSTEM SETTINGS
ANSWERING SYSTEM SETTINGS
Call Screening Setup
You can choose whether incoming messages are played through the speaker
on the telephone base while they are being recorded.
1. In idle mode, press <MENU/SELECT> and <UP/DOWN> to select
Answering sys.
2. Press <MENU/SELECT>, then <UP/DOWN> to select Ans sys
setup.
3. Press <MENU/SELECT>, then <UP/DOWN> to select Call
screening.
4. Press <MENU/SELECT>, then <UP/DOWN> to select On or Off.
5. Press <MENU/SELECT> to confirm.
Message Alert Tone
When the message alert tone is set to On and there is at least one new
message, the telephone base beeps every 10 seconds – unless you change it.
Number of Rings
You can set the answering system to answer an incoming call after two, four
or six rings.You can also select toll saver, which is explained below. Unless you
change it, the answering system answers an incoming call after four rings.
To set the number of rings:
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select
Answering sys.
2. Press <MENU/SELECT>, then <UP/DOWN> to select Ans sys
setup.
3. Press <MENU/SELECT>, then <UP/DOWN> to select # of rings
4. Press <MENU/SELECT>, then <UP/DOWN> to select from 2, 4, 6
and Toll saver.
Note: Toll saver - the answering system answers a call after two rings if you
have new messages, and after four rings when there are no new messages. This
feature allows you to check for new messages and avoid paying long distance
charges if you are calling from out of your local area.
5. Press <MENU/SELECT> to confirm.
46
To change the setting:
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select
Answering sys.
2. Press <MENU/SELECT>, then <UP/DOWN> to select Ans sys
setup.
3. Press <MENU/SELECT>, then <UP/DOWN> to select Msg alert
tone.
4. Press <MENU/SELECT>, then <UP/DOWN> to select On or Off.
5. Press <MENU/SELECT> to confirm.
Note: The message alert tone beeps only if all the conditions below are met:
• Answering system is on.
• Message alert tone setting is on.
• There are new messages.
Recording Time
You can select the maximum recording length (one, two or three minutes) for
each incoming message.
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select
Answering sys.
2. Press <MENU/SELECT>, then <UP/DOWN> to select Ans sys
setup.
3. Press <MENU/SELECT>, then <UP/DOWN> to select Recording
time.
4. Press <MENU/SELECT>, then <UP/DOWN> to select 1 minute, 2
minutes or 3 minutes.
5. Press <MENU/SELECT> to confirm.
Note: You can only set the recording time for incoming messages.You cannot
set the recording time for memos.
47
ANSWERING SYSTEM SETTINGS
Remote Access Code
To access your answering system remotely from any touch-tone telephone,
you need to enter a two-digit number (00-99). Unless you change it, the
remote access code is 19.
To change the remote access code:
1. In idle mode, press <MENU/SELECT>, then <UP/DOWN> to select
Answering sys.
2. Press <MENU/SELECT>, then <UP/DOWN> to select Ans sys
setup.
3. Press <MENU/SELECT>, then <UP/DOWN> to select Remote
Code.
4. Press <MENU/SELECT>, then use the keypad to enter a two-digit
remote code.
5. Press <MENU/SELECT> to confirm.
Remote Access
You can access the answering system remotely by dialing your home telephone
number from any touch-tone telephone.
To remotely access the answering system:
1. Dial your telephone number from any touch-tone telephone.
2. When the answering system answers, enter the two-digit remote
access code (19, unless you have changed it; refer to Remote access
code). The answering system automatically announces the number of
messages (new or old) if there are any.
3. If there are new messages, the answering system automatically begins
to play new messages only.
-ORIf there are no new messages, the answering system automatically
begins to play all old messages.
4. You can also enter the remote commands - see table.
5. Hang up to end the call and save all messages.
48
ANSWERING SYSTEM SETTINGS
Play all messages
1
Play new messages
2
Delete a message
3
Delete all old
messages
33
Replay current or
previous
message
4
Stop
5
Play help menu
*5
Press to listen to all messages. If there are new messages,
the system plays back only the new messages (oldest first).
If there are no new messages, the system plays back all old
messages (oldest first).
Press to listen to new messages only.
Press during a message playback to delete the current
message.
Press to delete all old messages.
To repeat the message currently playing, press 4 after
the answering system plays the day and time the current
message was received.
To listen to the previous message, press 4 while the
answering system is playing the day and time the current
message was received.
Press to stop playback and recording.
Press to listen to a list of remote commands.
Skip to next
message
6
Press during playback to skip the current message and
advance to the next message.
Record an
announcement
*7
Press to record a new announcement. Begin speaking after
the long beep.
Exit or hang up
8
Turn system on
or off
0
Press to end remote access (the call is terminated).
Press to turn the answering system on or off.
49
ANSWERING SYSTEM
TROUBLESHOOTING
Note:
• If you do not enter a valid remote access code, the system answers the
call automatically.
• If the date and time are not set when a message is recorded, the system
announces, “Time and date not set.”
• If there are no messages in the answering system, the system announces,
“You have no message.”
• At the beginning of new message playback, if the answering system has
less than three minutes of recording time left, the answering system
announces, “Less than three minutes to record.” If the memory is full, the
answering system announces, “Memory is full.”
• If you pause for more than four seconds during remote access, you hear
a help menu listing all features and commands. If there is no command for
another 20 seconds, the call ends automatically.
• If the memory is full, the answering system answers after 10 rings and
announces, “Memory is full. Enter the remote access code.” Enter your
remote access code to access the messages.
• When the answering system is turned off, the telephone answers after 10
rings, and announces, “Please enter your remote access code.”
If you have difficulty with your telephone, please try the suggestions below.
My telephone doesn’t work at all
• Make sure the power cord is securely plugged in.
• Make sure that the battery connector is securely plugged into the
cordless handset.
• Make sure the telephone line cord is securely and firmly plugged into the
telephone base and the telephone wall jack.
• Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
• If the battery is depleted, it may take approximately 30 minutes to charge
the handset before it shows Low battery.
• Reset the telephone base. Unplug the electrical power. Wait for
approximately 15 seconds, then plug it back in. Allow up to one minute
for the cordless handset and telephone base to reset.
• You may need to purchase a new battery. Use only the supplied
rechargeable battery or contact the customer service helpline found in
this User Guide to purchase the correct replacement batteries.
I cannot get a dial tone
• First try all the suggestions above.
• Move the cordless handset closer to the telephone base. You might have
moved out of range.
• If the previous suggestions don’t work, disconnect the telephone base
from the telephone wall jack and connect to a different telephone. If there
is no dial tone on that telephone either, the problem is in your wiring or
telephone service. Contact your telephone service provider (charges may
apply).
• Your telephone line cord might be malfunctioning. Try installing a new
telephone line cord.
50
51
TROUBLESHOOTING
TROUBLESHOOTING
I cannot dial out
• First try all the suggestions in the item I cannot get a dial tone.
• Make sure you have a dial tone before dialing. The cordless handset may
take a second or two to find the telephone base and produce a dial tone.
This is normal. Wait an extra second before dialing.
• Check that all the telephones connected to the same telephone line are
hung up.
• Make sure to set the dial mode to the correct setting (pulse dialing or
tone dialing) for the service in your area.
• Eliminate any background noise. Noise from a television, radio or other
appliances may cause the telephone to not dial out properly. If you cannot
eliminate the background noise, first try muting the cordless handset
before dialing, or dialing from another room in your home with less
background noise.
• If the other telephones in your home are having the same problem, the
problem is in your wiring or telephone service. Contact your telephone
service provider (charges may apply).
"Out of range or no pwr at base" appears on my cordless
handset
• Ensure that the telephone base is powered up.
• Place the cordless handset in the telephone base for one minute to allow
the cordless handset and base to synchronize.
• Move the cordless handset closer to the telephone base. You might have
moved out of range.
• Reset the telephone base. Unplug the electrical power. Wait for 15
seconds then plug it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
• Other electronic products such as HAM radios and other DECT phones
can cause interference with your cordless telephone. Try installing your
telephone as far away as possible from these types of electronic devices.
My cordless handset isn’t performing normally
• Make sure the power cord is securely plugged into the telephone base.
• Plug the power adapter into a different, working electrical outlet not
controlled by a wall switch.
• Move the cordless handset closer to the telephone base. You might have
moved out of range.
• Reset the telephone base. Unplug the electrical power. Wait for 15
seconds then plug it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
• Other electronic products such as HAM radios and other DECT phones
can cause interference with your cordless telephone. Try installing your
telephone as far away as possible from these types of electronic devices.
52
I experience poor sound quality when using the speakerphone
• For increased sound quality while using the speakerphone, place the
handset on a flat surface with the dial pad facing up.
• When using a speakerphone, controlling background noise in your
environment is essential. While you are listening to your party, press
MUTE/X to temporarily turn your microphone off. When it is
your turn to speak, remember to press MUTE/X again to turn the
microphone on.
• Excessive background noise will cause a speakerphone to fade in and out.
Try controlling the background noise by turning off any audio devices near
the speakerphone. Also, try to avoid interrupting the person at the other
end of the conversation while they are speaking. If background noise
cannot be controlled, you should terminate speakerphone operation and
return to normal handset mode.
I hear other calls while using my telephone
• Disconnect the telephone base from the telephone wall jack, and plug in
a different telephone. If you still hear other calls, the problem is probably
in your wiring or telephone service. Call your telephone service provider
(charges may apply).
53
TROUBLESHOOTING
TROUBLESHOOTING
My cordless handset does not ring when I receive a call
• Make sure that the ringer is not turned off.
• Make sure the telephone line cord is plugged securely into the telephone
base and the telephone wall jack. Make sure the power cord is securely
plugged in.
• The cordless handset may be too far from the telephone base.
• Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
• You may have too many extension telephones on your telephone line to
allow all of them to ring simultaneously. Try unplugging one telephone at a
time until the telephone starts ringing.
• The layout of your home or office might be limiting the operating range.
Try moving the telephone base to another location, preferably on an
upper floor.
• If the other telephones in your home are having the same problem, the
problem is in your wiring or telephone service. Contact your telephone
service provider (charges may apply).
• Test a working telephone at the telephone wall jack. If another telephone
has the same problem, the problem is the telephone wall jack. Contact
your telephone service provider (charges may apply).
• Other electronic products such as HAM radios and other DECT phones
can cause interference with your cordless telephone. Try installing your
telephone as far away as possible from these types of electronic devices.
• Completely remove then replace the battery. Place the cordless handset
in the telephone base. Wait for the cordless handset to reestablish its
connection with the telephone base. Allow up to one minute for this to
take place.
• Your telephone line cord might be malfunctioning. Try installing a new
telephone line cord.
My caller ID isn’t working
• Caller ID is a subscription service. You must subscribe to this service
from your telephone service provider for this feature to work on your
telephone.
• Your caller must be calling from an area that supports caller ID.
• Both your and your caller’s telephone service providers must use caller
ID compatible equipment.
• If you subscribe to high-speed Internet service (DSL - Digital Subscriber
Line) through your telephone line, you must install a DSL filter between
the telephone line cord and the telephone wall jack. The filter prevents
noise and caller ID problems caused by DSL interference. Please contact
your DSL service provider for more information about DSL filters.
54
My telephone does not receive caller ID when on a call
• Make sure you subscribe to caller ID with call waiting features provided
by your telephone service provider. Caller ID features work only if both
you and the caller are in areas offering caller ID service, and if both
telephone service providers use compatible equipment.
New voicemail and icon show on the display and I don’t know
why
• Your telephone has voicemail indication. If New voicemail and
appear on the display, then your telephone has received a signal from
your telephone service provider that you have a voicemail message
waiting for you to retrieve from your telephone service provider. Contact
your telephone service provider for more information on how to access
your voicemail.
55
ADDITIONAL HANDSETS (optional)
To identify the model number of your phone:
• Turn the base of your phone upside down.
• Locate the colored round label on your base.
• Orange label: D714™, up to 40dB of gain
• Green label: D712™, up to 30dB of gain.
• D712™ - 30dB
• D714™ - 40dB
name of the additional handset(s) that works with your system.You can have
up to 5 handsets total (including the one(s) that was included with your
system at the time of purchase).
If the model number
of your phone is...
D712™
D714™
...this is the
...and the level of
compatible additional
handset model...
system is up to...
D702HS™
D704HS™
30dB
40dB
Thank you...
new system.
If you have any questions regarding the operation of this telephone, please contact
one of our Customer Service Representatives for prompt and useful information.
Phone: 800-426-3738
Fax: 800-325-8871
Email: claritycs@plantronics.com
Website: www.clarityproducts.com
56
TECHNICAL INFORMATION
Dimensions
• Handset Size: 7” x2 1/4” x 1 1/2” (H x W x D)
• Base Size: 2 1/4” x 5 3/4” x 4 1/2” (H x W x D)
Weight
• Handset Weight: 6.125 oz. (with batteries)
• Base Weight: 7.75 oz.
Power Requirements:
• AC Adapter:
Input: 100V - 240V, 200mA
Output: 6VDC, 450 mA
• Battery: 2 X AAA, 600mAh Ni-MH
Use only NiMH rechargeable batteries.
NOTE: DO NOT MIX BATTERIES; REPLACE BOTH
BATTERIES WHEN NEEDED.
57