HOMEOWNER KINGSPAN Homeowner’s User Instructions SEPTEMBER 2011 Ecodan® Aerocyl-me: Air Source Heat Pump and Copper Cylinder Ecodan Air Source Heat Pump Model Number • PUHZ-W50VHA(2)-BS • PUHZ-W85VHA(2)-BS • PUHZ-HW140VHA(2)-BS / YHA-BS • PUHZ-HW140VHA-BS(2) / YHA(2)-BS 2 Homeowner’s User Instructions Introduction The Ecodan air source heat pump extracts thermal energy from the outside air and transfers this into a property in the form of hot water as a conventional heating system does. The Ecodan will provide space heating (through radiators or under floor heating) and domestic hot water (taps, showers, etc). Domestic hot water always takes priority over space heating. The Ecodan Aerocyl-me package is controlled by conventional heating system control equipment. A two channel time clock for ON and OFF periods, a cylinder thermostat for domestic hot water temperature and a room thermostat for space temperature. To optimise running costs it is advisable the homeowners seek the cheapest possible electricity tariff. An internet search facility like www.uswitch.com will be able to help. The homeowner will need to control the Ecodan Aerocyl-me differently to a conventional gas boiler. The use of controls is paramount in achieving low running costs. Although electricity prices are higher than gas or oil, the efficiency of the system means that it requires less energy to supply the same heating demands, thus producing cheaper energy bills. Compared to regular electricity bills it will look higher than usual, but the homeowner should be aware that this bill incorporates heating that is usually achieved though gas or oil. Please note that heat pumps provide lower flow temperatures to radiators than a conventional gas boiler. Rather than the radiators turning on/off locally as with a gas boiler, heat pumps provide a more consistent lower flow temperature which allows for more efficiency and greater comfort. Warnings • • • • • Don’t allow anyone to interfere with the outdoor unit. Don’t push any object through the grille area, there is a fast turning fan which could be damaged. Don’t place objects too close to the outdoor unit. Don’t ever cover the outdoor unit, air needs to circulate freely around the unit. Do be aware that ice may form in the winter period on the ground close to the outdoor unit. Please take particular care. • Do ensure your installer includes anti-freeze (Alphi-11 or similar), 25% concentration into the heating circuit to prevent icing in the winter. • Do complete your guarantee registration card and return to the manufacturer. If you do not complete and return the registration card the product will only be under guarantee for 12 months. • Do take the installers contact details in case you need attention in the future. 3 Ecodan This will be located outdoors (most likely to be in the garden) facing 3 4 ( away from the property. The air is sucked into the back and used to " " heat the refrigerant that is sealed within the unit. " Cold air will be expelled from the front of the unit when the Ecodan is operating. " The homeowner does not need to make any adjustments to this element of the system. , ' Always ensure the front and back are clear of obstructions. # $ 3 $ % ' 4% &( " " " ' 3 4 " , ( " 2 " 4 3 Heater Immersion ( Time Switch ') Not necessary to adjust 5 " # $ % & ) Wireless Receiver $ % ' " , ( )!5/.6 # $ 2 ' ' " Aerocyl-me" % & $ % PAR-W21MAA ( 5 Not necessary to adjust, ) 2 the installation engineer uses this to commission the system ' 4 3 ( ) 5 Copper 2 Cylinder 4 3 This will be located indoors ' , in an(airing cupboard. ") ) ( The controllers on this tank are used for installation purposes only ' and'do not need to be adjusted "by the homeowner. ( ) " , ' ) 2 " 4 5 * " , " 4 5 ' * + " # Room Controllers ; Located within a room (placement on a wall will be dependent on installer). " + ; + 7 2 " 2 channel time clock 7 Used to control on/off periods for heating and hot water. "Instructions on pages 9,10 and 11. + ; + 7 2 " " 2 5 Hot Water4Control Thermostat ( )!5/.6 Do not adjust * " 4 ( )!5/.6 ) ' "" " ) ,#" # 7 0 on pages 7 and 2 8. 9 & + ,# 8 7 9 0: 2 8 & * Room Thermostat Used the room 2 to control " # & temperature. Instructions : 7 * 9 * ,# ) 2 0 8 : ' ) The homeowner should know: How to switch on power to the Ecodan Aerocyl-me This will be located inside the property near the mains power switch, it needs to be switched on. The outdoor unit does not needed to be touched. How to switch off power to the Ecodan Aerocyl-me This will be located inside the property near the mains power switch, it needs to be switched off. If the homeowner is away from the property for several days only switch off the indoor switch. The outdoor unit does not need to be touched, do not switch off at any time. How to set the radiator temperature Thermostatic radiator valves control the temperature of the radiator by a built-in sensor, which automatically opens and closes the flow of water into the radiator, maintaining the room at the pre-set temperature. A manual valve can only control the temperature of the radiator regardless of the room temperature. If your property has thermostatic radiator valves, it is recommended that they are fully opened in occupied rooms. The Ecodan works by varying the flow temperatures to radiators depending on room thermostat and outside temperature. How to set indoor temperature The room thermostat is needed to set the indoor temperature. Refer to pages 7-8 for user instructions. How to set the timer The 2 channel time clock is needed to switch heating and hot water on/off. Refer to pages 9,10 and 11 for user instructions. How to switch to constant use Constant running dictated by the 2 channel time clock as this controls on/off periods. Refer to pages 7-8 for user instructions. Time clock pattern setup Each channel on the time clock should be programmed to meet the demands of the home occupier in the most efficient way. Hot water will take priority over heating. For example: If a homeowner wakes up in the morning and wants a shower at 7am and the property takes an hour to raise to the required room temperature then both channels should be set to 5am, as the vessel will take approximately one hour to achieve temperature before switching to space heating. Some electricity tariffs have cheaper off-peak tariffs (early hours of the morning) that can be used for heat-up times. Always check your electricity tariff by using www.uswitch.com. If the homeowner does not require hot water again until later in the evening then the time clock should be programmed to heat up approximately one hour prior. This is the most efficient pattern to use rather than maintaining a high storage temperature constantly. During cold periods the Ecodan will switch into a defrost mode occasionally. At this point the Ecodan will stop producing hot water for inside the dwelling. It will only be for a few minutes and will not cause radiators or under-floor heating to suddenly stop, nor will the heat of the cylinder radically drop. During this process steam may rise from the outdoor unit. This is a perfectly normal process, it is an automatic procedure. To maintain the efficiency of the Ecodan a weather compensation mode is activated (by the installer). When the outside temperature is colder the flow temperature to the radiators/under-floor is hotter. When warmer outside radiators will be less. This weather compensating curve is pre-set by the installing engineer. Lower flow temperatures mean higher efficiency. 5 Troubleshooting Fault Possible Cause Solution Water does not heat up well Ecodan may not be working to its highest capacity. Make sure that there is plenty of space around the outdoor unit so air can flow in and out. Filter may be dirty and needs to be cleaned. Cleaning of this filter should be carried out by your installer. During the heating mode, water may form and drop from the heat exchanger on the outdoor unit. No solution necessary, this will not effect the performance of the Ecodan. During the defrosting mode, water on the heat exchanger or the outdoor unit evaporates and water vapour may be emitted. No solution necessary, pay attention in icy conditions. System may be switched off. Switch on unit and continue operation as usual. Hot water used may have exceeded capacity of cylinder. Tank will automatically fill up as water is used but will take time to heat up. This is dependent upon the size of the cylinder. Temperatures set are too low. Temperature parameters are too low and need to be set by your installer. Hot water provided but no heating Time clock has been programmed incorrectly. Refer to pages 9, 10 and 11 for time clock instructions and set desired times for each function. Heating provided but no hot water Time clock has been programmed incorrectly. Refer to pages 9, 10 and 11 for time clock instructions and set desired times for each function. Heating does not work at specific times Time clock has been programmed incorrectly. Refer to pages 9, 10 and 11 for time clock instructions and set desired times. Heating and hot water are active at different times during the weekend The programmable room thermostat has 5/2 split function to create different settings for the weekend. Refer to pages 7 and 8 for programmable room thermostat settings. Room becomes too hot when heating is operated Programmable room thermostat set too high. Refer to pages 7 and 8 and lower temperatures. Heating is not needed during summer months and should be switched off. Refer to pages 9, 10 and 11 for time clock instructions to stop heating mode. Water or vapour is emitted from the Ecodan unit Cold water at hot taps If these options can not rectify the problems then please contact your local installer so a qualified engineer can fix the problem. Any work carried out by the homeowner will cause the warranty to be void. 6 Danfoss 1 Thermostat—User Instructions * $ ,# 1 ,# " ? Your programmable room thermostat allows you to programme at different ?time periods. You"can programme one set of times and temperatures for ? a different set of temperatures for weekend days, this is week days with 0*/ 0*/ referred to as 5/2 day operation. " your installer to provide one set The"thermostat "can also "be set up by of times and temperatures that are repeated each day of the /@ week. This is referred to as 24 hour operation. " " " The thermostat " ""can also be set by you to provide two different programming blocks which can then be assigned to any day of the *A week, this is referred to as A/B programme operation. " " /@ ! ! ! /@ ! " *A " 8 All thermostats can be set to provide up to 2,4 or 6 time and temperature " settings " each day. All thermostats / @ feature 8 useful overrides. 0 7 8 2 Instructions * Danfoss $ " #2 Channel , Timeclock—User &1 * The $ FP715 " #Si allows,you to switch &1 your heating and hot water on &(9.0 and off 3at times that suit you. ? ? ? ? &(9.0 3 Your programme has had the date and time set up during manufacture and will automatically change between Greenwich Mean Time and " B 6 A 3 British Summer Time. ! ! B upCto$%*$&& 6 3 the heating You can "programme 3 ON/OFF times perA day for and hot water and" the two systems can be operated independently. C $%*$&& " 3 3 9 10 4 4 11 HOMEOWNER FTC KINGSPAN Telephone: 01707 282880 After Sales Service: 0161 866 6089 email: email@example.com web: www.domesticheating.mitsubishielectric.co.uk UNITED KINGDOM Mitsubishi Electric Europe Living Environmental Systems Division Travellers Lane, Hatfield, Hertfordshire, AL10 8XB, England General Enquiries Telephone: 01707 282880 Fax: 01707 278881 IRELAND Mitsubishi Electric Europe Westgate Business Park, Ballymount, Dublin 24, Ireland Telephone: Dublin (01) 419 8800 Fax: Dublin (01) 419 8890 International code: (003531) Country of origin: United Kingdom – Japan – Thailand – Malaysia. ©Mitsubishi Electric Europe 2011. Mitsubishi and Mitsubishi Electric are trademarks of Mitsubishi Electric Europe B.V. The company reserves the right to make any variation in technical specification to the equipment described, or to withdraw or replace products without prior notification or public announcement. Mitsubishi Electric is constantly developing and improving its products. All descriptions, illustrations, drawings and specifications in this publication present only general particulars and shall not form part of any contract. All goods are supplied subject to the Company’s General Conditions of Sale, a copy of which is available on request. Third-party product and brand names may be trademarks or registered trademarks of their respective owners. Printed in September 2011 SAP No. 233840 Designed by SquareBear 01604 899099. SquareBear are committed to using FSC certified paper and printers,wherever possible.