DaySequerra UpMix User manual

 UpM x
7.1 / 5.1 Su round Decoder
UpMix
User Manual
W e lco m e
Thanks for purchasing the DaySequerra UpMix. Our DTS Neural SurroundTM UpMix transforms any
stereo signal into a surround sound experience. We design and build all of our DaySequerra products
to be completely reliable and easy to use, so you can concentrate on producing great sounding
broadcasts, not struggling with complicated equipment or difficult to use product manuals.
While the UpMix has been designed to be straightforward to use, we do suggest that you spend a few
minutes familiarizing yourself with the features and operational functions that are contained in this
manual.
DaySequerra has been building broadcast quality products since 1989. The technology developed for
the UpMix, and all of our products, has evolved through a process of user feedback, extensive listening,
field-testing and careful refinement.
In the event that you encounter any technical or operational difficulties with this or any DaySequerra
product, please feel free to contact us at 856-719-9900. Our office hours are from 9 to 5 ET, Monday
through Friday. Or you can email your questions to: info@daysequerra.com.
Also, please remember to visit our website www.daysequerra.com for warranty registration and the
latest DaySequerra product information.
We have worked hard to ensure that your DaySequerra UpMix will reliably serve you for years to come.
With a modular design and upgradable firmware, your new unit is easy to install and use right out of the
box.
We sincerely hope our products help you achieve a new level of excellence in your work!
Da v id V. Da y
an d t h e Da y Se q u e r r a Te a m
DaySequerra | 154 Cooper Rd. #902 | West Berlin, NJ 08091 | Voice 856-719-9900 | sales@daysequerra.com | www.daysequerra.com
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M i x Use r
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Ta b le o f Co n t e n t s
Important Safety Information
4
Service Information
4
UpMix Technical Specifications
5
Introduction
6
Operational Diagram
6
Typical Applications
7
Unpacking and Installation
8
Front Panel
9
Rear Panel
10
Meter Display
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Home Screen
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Programming Menu
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Menu Tree
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System Menu Functions
15
Faults
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Firmware Update Procedure
18
Warranty
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Up M ix - Ke y Fe a t u r e s
Perfect mapping of watermarked (Lt/Rt) elements into the
surround field
Brings the excitement of surround sound to your audience
without replacing any infrastructure
Active correction to fix issues such as comb filtering, spatial
location and distortion
The conveniences of a matrix surround encode/decode system
with the performance of modern day perceptual audio codecs
All rights reserved DaySequerra Corporation Copyright 2010.
All logos and trademark used herein are the property of their respective owners.
Specifications subject to change.
UpMix User Manual Revision B for firmware 3.17.09.
Up Mi x Use r Man u al
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Im p o r t a n t Sa f e t y In f o r m a t io n
Indoor use only. Not for use in wet or damp environments.
Maximum Relative Humidity: <80%
Class I Equipment (grounded type)
Electrical rating: 100-260V~50/60Hz 25W max
Internal circuit breaker for continuous short circuit protection.
AC Mains supply voltage fluctuations are not to exceed +10% of the nominal voltage
Operations temperature range -40 C to 70 C
Maximum altitude: 3000m (9843ft)
Equipment suitable for continuous operation
Weight: 3.6kg (8.0lbs) equipment only; 5.4kg (12.0lbs) shipping
Important Note: Please connect your UpMix to an uninterruptible power supply (UPS) to provide
other protection against power surges and low-voltage conditions.
If UpMix is subjected to a strong RFI field, such as those emitted from portable two way radios,
the display may “blank out”. To restore the display without rebooting the unit, turn the rotary
encoder to activate the main menu, and then press HOME. If the keylock is enabled, you will
have to deactivate it by pressing the ENTER key followed by BACK.
Se r v ice In f o r m a t io n
The DaySequerra UpMix contains no user serviceable components inside the unit. Please contact
DaySequerra for repair and upgrade information. In the event that your unit needs to be returned to the
factory, contact us for a return authorization number. Please visit www.daysequerra.com and
register your new UpMix so we can keep you informed of the latest hardware and software
updates.
The lightning flash with arrowhead symbol is intended to alert the user to the presence of uninsulated “dangerous voltages” within the product’s enclosure that may be of a sufficient level
to cause harm.
The exclamation point within a triangle is intended
to alert the user to the presence of important
operating and maintenance instructions within the
product literature.
Exposed portions of the power supply assembly are
electrically live. To reduce risk of electric shock, the
power cord must be disconnected when the power
supply assembly is removed. For continued
protection against electric shock, a correctly wired
and grounded (earthed) three-pin power outlet must
be used. Do not use a ground-lifting adapter and
never cut the ground pin on the three-prong plug.
The ground terminal of the power plug is connected
directly to the chassis of the unit.
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Te ch n ica l Sp e cif ica t io n s
Latency of the DTS Algorithm:
Power Consumption:
Dimensions:
Sample Rate:
Dynamic Range:
GPIO:
Regulatory:
<22ms at 48k sampling rate
25W Maximum
Rack Mount; 1 RU (1.75” x 19” x 10.75”)
32kHz-96kHz, 24-bit
140dB, DR any input to any output
DB-9 Female, 0-5V TTL opto-isolated
North America: Designed to comply with FCC Class
A part 15 requirements.
Europe: Designed to comply with LV Directive
73/23/EEC and EMC Directive 89/336/EEC; CE Mark
(EN 55022 Class A, EN55024); Designed for RoHS
and WEEE compliance.
FCC Pa r t 1 5 Re g u la t o r y St a t e m e n t
This equipment has been tested and found to comply with the limits for Class A digital device pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance
with the instruction's manual, may cause interference to radio communications. Operation of this
equipment in a residential area is likely to cause interference in which case the user will be required to
correct the interference at their own expense. The user is cautioned that changes and modifications
made to the equipment without approval of the manufacturer could void the user's authority to operate
this equipment. The user should use only shielded and/or grounded cables to combat sources of
interference.
En v ir o n m e n t a l Pr e se r v a t io n Ef f o r t s
This equipment has been designed and built by DaySequerra corporation to give
many years of trouble free service and is backed by our one year warranty and
commitment of providing the best customer support. When the time comes to retire
your product from service, it should be disposed of in accordance with local codes or
ordinances. Do not discard with household or commercial waste.
DaySequerra products are manufactured with the environment in mind. The Directive on
the restriction of the use of certain hazardous substances in electrical and electronic
equipment (2002/95/EC) restricts the use of six specific hazardous materials in the
manufacture of various types of electronic and electrical equipment. Following this
directive prevents these toxic substances from entering our environment after disposal.
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In t r o d u ct io n
The DaySequerra UpMix renders any two channel audio source (stereo, matrix encoded stereo or LtRt)
as surround sound. Because UpMix renders sound independently of the transport environment, it will
compliment analog, digital, linear or compressed mediums. Using the DTS Neural Audio process,
UpMix can simultaneously position individual elements within a rich surround field creating unparalleled
image stability and realistic granularity. This approach avoids taking “artistic license” with content by
placing audio exactly where it would be heard in a professional LEDE (Live End Dead End) listening
environment. For example, mono or pan-pot stereo will image in front of the listener on the center
channel, where stereo containing depth information will surround the listener using the full capabilities
of their surround decoder.
UpMix can be used as a stand-alone unit to monitor stereo production or in tandem with the
DaySequerra DownMix as a complete 5.1 transport solution. Surround content that has been encoded
by UpMix will be reproduced just as it was heard in the original 5.1 mix. UpMix is DSP based and will
never need calibration or alignment.
Op e r a t io n a l Dia g r a m
The diagram below shows an UpMix taking a two channel audio source, such as stereo, matrix
encoded stereo or LtRt, and creating a 5.1 channel surround mix using the proprietary DTS Neural
Audio process.
The surround mix produced from the input content is fully immersive to the listener when played
through a 5.1 monitor system.
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Ty p ica l Ap p lica t io n s
Here are some examples that describe some typical applications where you might use UpMix.
Ra d io Pr o d u ct io n St u d io
UpMix allows production engineers to render mono or stereo content into surround. The mix can be
broadcasted on a compatible medium. When used in conjunction with DownMix, UpMix will allow the
engineer to render a watermarked (LtRt) two channel audio source back into its original surround
content.
St e r e o Te le v isio n M a st e r Co n t r o l
Another application of UpMix is in a stereo television master control room setup. UpMix allows
rendering of original mono or stereo content into surround. The surround mix can then be sent to an
encoder and later combined video to have a complete HD broadcast.
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In st a lla t io n
Immediately upon receiving your UpMix, please make a careful inspection for any shipping damage. If
damage is found or suspected, please notify the carrier at once and then contact your dealer. UpMix is
shipped in one carton, which contains: the UpMix unit, two AC power cables and this Users Manual.
We strongly encourage you to save the shipping carton and shipping materials supplied with your
UpMix. They are specially designed to properly protect your UpMix, and in the event that you need to
return it for service, only these OEM shipping materials can ensure its safe return to our factory.
We provide a limited 1-year warranty on all of our products; however, if you don‟t register your unit, it is
impossible for us to contact you to notify you when important software upgrades become available.
Please take a few minutes to complete the warranty registration form on our website,
www.daysequerra.com.
Ra ck M o u n t In st a lla t io n
The UpMix chassis has four rack mounting holes and has been designed to fit in a standard 1RU
space. Plastic „finishing‟ washers are recommended to protect the painted surface around the mounting
holes. Locate the air vents on each side of the unit, and be sure to keep them clear so the unit may
have adequate ventilation.
Po w e r Co n n e ct io n
The AC power cable supplied with UpMix must be connected from the IEC320 power entry module to
an AC mains outlet with a functional earth ground connection. For protection against electric shock and
electro-magnetic interference, do not plug the power cable into a ground lifting adapter or remove the
cable‟s grounding pin. If in doubt, please consult a qualified electrician.
UpMix is designed with redundancy in mind with two internal auto switching power supplies. Please
connect UpMix to an uninterruptible power supply (UPS) to protect against power surges and
low-voltage conditions. For maximum redundancy, connect each power supply to a separate UPS on
different power circuits. UpMix may be combined with other devices on the output of the UPS(es) as
long as the total load is within the UPS‟ capacity. Consult your UPS manual for details.
UpMix will automatically power up when AC power is applied. If AC line power is lost or
momentarily interrupted, UpMix will revert to its previous state.
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Fr o n t Pa n e l
Ba r g r a p h M e t e r s
INPUT LEVELS - Six 10-segment multi-colored LED meters display the audio level for each channel of
the inbound audio stream.
OUTPUT LEVELS - Six 10-segment multi-colored LED meters display the audio level for each channel
of the up-mixed audio stream.
St a t u s In d ica t o r s
Alarm - Red Led indicator illuminates when Mono2Stereo has an active alarm condition or discovered a fault. An error message will be displayed on the VFD display.
AES Lock - Green LED indicator illuminates when Mono2Stereo has acquired a valid AES3 digital input signal.
7.1 MODE - Blue LED indicator illuminates when UpMix is operating in 7.1
channel output mode.
GPIO - Green LED indicator illuminates when Mono2Stereo is using any of the general purpose input / outputs.
Disp la y a n d Co n t r o ls
VACUUM FLUORESCENT DISPLAY - A multi-function display that indicates current operating status
of the unit and programming menus.
ROTARY ENCODER - A stepping optical rotary encoder is used to select values while in the menu
system. To enter the menu, simply rotate the rotary encoder in any direction while UpMix is on the
HOME screen.
ENTER KEY - Used to enter a menu or confirm a selection. This key will also clear an error message
display from the home screen.
HOME KEY - A press of this button will return UpMix to its home screen, or enter home screen
selection mode.
BACK KEY – A press of this key will return to a previous menu, or if you are entering a value, exit the
field and return the value to the last programmed state.
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Re a r Pa n e l
AES INPUTS - Three 75Ω BNC connectors will accept an AES3 digital audio stream.
AES OUTPUTS - Four 75Ω BNC connectors output the up-mixed AES3 digital audio stream.
AES SYNC - Two 75Ω BNC connectors that allow UpMix to receive an AES REF or DARS clock signal
from an external source and pass it on to other devices.
The AES-3id-1995/SMPTE 276M standard dictates a 75Ω unbalanced connection and requires
proper termination. The termination should occur at the destination of the signal (that is, on the
inputs to UpMix). If the loop-through BNC connectors are not feeding additional equipment,
terminate each of these with a standard 75Ω terminator. Like other inputs, AES SYNC signal
should be terminated.
GPIO – A Female DB-9 connection that allows UpMix to be monitored or controlled externally. Optoisolated inputs will be triggered by a voltage of 5VDC.
Pin
Signal
1
2
3
4
Output Relay 1 N.O.
Relay 1 Common
Optical Input 0
Optical Input 1
Optical
Input Common
Output Relay 2 N.O.
Relay 2 Common
Optical Input 2
Optical Input 3
5
6
7
8
9
DB-9 Female Port
on UpMix Rear Panel
Output 1: Relay 1 is Normally Open. Upon a hardware failure (i.e. Power Supply or Internal
Communications Failure), the relay will close. When the failure is remedied, the relay will open.
Output 2: Relay 2 is Normally Open. Upon an AES lock loss failure, this relay will close. When the
failure is remedied, the relay will open.
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Input 1: Voltage detected on this input will cause UpMix to go into pass-though operating mode.
Input 2: Voltage detected on this input will have UpMix take the input audio signal and up-mix it
into 5.1 surround.
Input 3: Unused at this time.
Input 4: Unused at this time.
NETWORK - Used to update UpMix‟s firmware. To connect directly to a PC without use of a network
switch or hub, a crossover cable is required. Firmware updating is accomplished via UDP Port 44600.
PSU 1 / PSU 2 - Two IEC320 ports to connect to AC Mains. The internal power supplies are auto
switching and will work on 120VAC-60Hz or 240VAC-50Hz electrical power systems with a maximum
total current draw of 25W (>.25A 120VAC or >.15A 240VAC).
Please connect UpMix to a properly grounded uninterruptible power supply (UPS) to protect
against power surges and low-voltage conditions. For maximum redundancy, connect each power
supply to a separate UPS on different power circuits. UpMix may be combined with other devices on
the output of the UPS(es) as long as the total load is within the UPS‟ capacity. Consult your UPS
manual for details.
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M e t e r Disp la y
Figure 1. Metering display UpMix.
INPUT LEVELS – LED display shows current amplitude of input signal from
-60dB to 0dB across all active channels. Unused channels will not light the display.
L - Left (AES Input 1)
R - Right (AES Input 2)
C - Center (AES Input 3)
OUTPUT LEVELS – LED display shows current amplitude of signal generated by UpMix across all
active channels. Unused channels will not light the display.
L - Left (AES Input 1)
R - Right (AES Input 2)
C - Center (AES Input 3)
LFE- Low Frequency (AES Input 4)
Ls - Left Surround (AES Input 5)
Rs – Right Surround (AES Input 6)
LFE- Low Frequency (AES Input 4)
Ls - Left Surround (AES Input 5)
Rs – Right Surround (AES Input 6)
Items in italics are used when UpMix is configured to take a 5.1 audio stream and create a 7.1
audio stream (not supported in this code release).
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Ho m e Scr e e n
Figure 2. Home Screen on UpMix.
UpMix has been designed with ease of use in mind. Most of the common settings are available for
modification right on the home screen. While the unit is at this screen, press the HOME key to invoke
home screen selection mode; a selection box will appear. Turn the rotary encoder to move the box to
the desired field to be changed and press the ENTER key to modify the value. Rotating the encoder
again will cycle through the available options. Press ENTER again to confirm selection, or BACK to
revert the setting to the last saved value. Pressing the HOME or BACK keys exits home screen
selection mode.
1. Rear Surround Width: Adjusts the perceived width of the rear channel signal that is rendered
from the stereo mix. (Narrow, .05-.95, Wide in .05 Increments)
2. Surround Depth: Adjust the perceived depth of the entire surround signal that is rendered from
the stereo mix. (-1.00 to 1.00 in .05 Increments)
3. Sample Rate: Shows the sample rate UpMix has detected from the clock source. When field 6
is set to INTERNAL, this field may be modified to the desired rate. (1/2, 3/4, 5/6, INT or EXT
SYNC).
4. Output Mode: Defines what kind of signal UpMix is going to produce. (Bypass, Stereo, 2.1, 3.1,
4.1, 5.1, 6.1 or 7.1)
5. Stereo Input: Defines what physical BNC port UpMix will receive the audio input stream.
(1/2, 3/4 or 5/6)
6. Clock Source: Will display the port that UpMix is using for AES Reference timing. This will be
represented as a port number, internal or external.
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Pr o g r a m m in g M e n u
If AC line power is lost or momentarily interrupted, UpMix will revert to its previous state.
To enter the programming menu, turn the rotary encoder in any direction while at the HOME screen.
The ENTER key will enter the currently selected sub menu or enter the value mode for the selected
option. A press of the BACK key will navigate to the previous menu level or revert the current value to
its last stored state.
M e n u Tr e e
Figure 3. Visual Map of UpMix Menu System.
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M e n u Fu n ct io n s a n d De scr ip t io n s
While at the home screen, and not in home screen selection mode, rotate the encoder in any direction
to enter the menu. From this screen you may navigate to the rest of the menu by selecting SYSTEM
MENU. Also displayed are keylock controls and channel audio adjustments.
Selecting KEYLOCK from this menu will lock the front panel controls of the unit immediately. KEYLOCK
SETTINGS sub-menu contains a time-out setting that will enable automatic locking of the controls after
a user-specified time period has elapsed. To disable automatic keylock, select “OFF” from this menu.
Channel Audio Adjustment: Performs fine adjustment of the audio levels for the following audio
channels (0 to -12dB):
1.
2.
3.
4.
5.
6.
Input L/R Gain - Two channel stereo input level
Output L/R Gain - Left Front and Right Front output level
Output LFE Gain - Low Frequency Effects output level
Output C Gain - Center channel output level
Output Ls/Rs Gain – Left Surround and Right Surround output level
Output Lb/Rb Gain – Left Back and Right Back output level
Sy st e m M e n u
Navigating to SYSTEM MENU after entering the Main Menu will allow you to change all values to fine
tune the operation of your UpMix.
Se t t in g s M e n u
Center Mode: Configures UpMix to use a discreet center channel (Hard Center) or mix the center into
the left and right channels (Phantom).
LFE Function: Defines how UpMix will treat Low Frequency Effects. (Normal or Mute)
LFE Cutoff: Adjusts low-pass filter for Low Frequency Effects. (0-140Hz in 20Hz Increments)
Output Limiter: Allows UpMix to reduce the level of the output stream. (0dB to -20dB)
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Ne t w o r k M e n u
UpMix has several configurable network settings. All of the UpMix network settings are password
protected. The password to change the network settings is upmix123. Please take note when entering
the password that the UpMix password is case sensitive. UpMix is configured to take a DHCP address
by default.
Device Name: Allows you to change UpMix‟s name as reported to DNS. Press ENTER while the cursor
is over this field to go into data entry mode. Turn the rotary encoder to scroll through the available
choices of letters (A-Z, 0-9 and _ (underscore)) and press enter to move on to the next field. Turning
the rotary encoder again will start to scroll through the choices for the next letter, or pressing ENTER
accepts the name.
DHCP: Configures UpMix to look for a DHCP server for IP configuration. (Enabled or Disabled)
IP Address: If DHCP is set to disabled, allows you to enter the desired IP address manually. Press
ENTER while the cursor is over this field to go into data entry mode. Scroll through the available
numbers (0-255) and press ENTER to move to the next octet.
MAC Address: Displays UpMix‟s MAC address if needed for firewalls or DHCP IP address
assignments.
Dia g n o st ics M e n u
Current Faults: Displays any error states that UpMix may be in.
DSP Utilization: Shows the current load on UpMix‟s DSP.
LED Test: Turns on all front-panel LED indicators to verify their functionality.
Meter Brightness: Allows adjustment of UpMix‟s Input and Output meters.
Display Brightness: Allows adjustment of UpMix‟s display output.
Restore Settings: Returns all settings to their factory default values and reboots the unit. Network
settings will not be lost.
Reboot Unit: Performs a warm boot. No settings are erased or restored to defaults.
GPIO Output: Allows for testing of the internal signaling circuit within UpMix. The two fields displayed
represent each output, 1 and 2, respectively.
GPIO Input: Shows the current state of the GPIO inputs. The four fields of the displayed status
represent each input, 1-4, respectively.
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Ala r m s M e n u
All alarms are disabled by default at the factory. To take advantage of this function, the desired settings
need to be enabled.
AES Lock: Allows the AES Lock alarm to be suppressed.
PSU Alarm: Allows the Power Supply alarm to be suppressed.
Ab o u t M e n u
Model Number: Displays the model number of the unit. Serial
Number: Displays the serial number of this unit. Hardware Rev:
Displays the hardware revision level of this unit.
Firmware Rev: Displays the firmware revision level that is running on this unit.
DTS Algorithm: Displays the specific DTS algorithm running.
DTS Algorithm Rev: Version of the DTS algorithm running on this unit.
Fa u lt s
Although your UpMix will provide you with years of trouble free service, occasionally problems may
occur. Below is a listing of the most common fault conditions.
PSU-x Failed: One of the redundant power supplies has failed and your unit requires service. Please
contact DaySequerra to arrange for repair.
No Sync: AES sync has been lost. Please check the source equipment and all cable connections.
Ensure that UpMix is operating in the proper input mode for your application and is looking for the
source audio on the correct port.
CRC Error: UpMix has encountered a CRC error in the audio stream.
Validity Error: UpMix has encountered a validity error with the audio stream.
Bi-phase Error: UpMix has encountered a bi-phase error with the audio stream.
No Parity Error: UpMix has encountered a parity error with the audio stream.
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Fir m w a r e Up d a t e
Provided that you have completed warranty registration for your UpMix on our website, we will notify
you as new firmware updates become available. The notification will contain the announcement of new
firmware, issues corrected, and instructions on how to retrieve the update files.
Update packages will be available as a single .ZIP file for download. Compatible archive programs
include Winzip (www.winzip.com) or WinRAR (www.rarlabs.com) and may be downloaded from their
respective websites. The update package will contain four files; dsp2533.bin, firmdown.exe, readme.txt
and update.bat.
Firmware updating is accomplished via UDP Port 44600. At this time, updating is only supported by
using a cross-over cable directly connected to one PC. If your PC has multiple network interface
adapters, each additional adapter will need to be disabled before attempting to upgrade your unit. You
may also wish to disable your firewall during the upgrade process. For additional support with
networking, please contact your network administrator.
DO NOT UNPLUG THE UNIT OR TURN OFF YOUR PC WHILE THE FLASH IS IN PROGRESS.
If the flash procedure is interrupted before it can complete, UpMix may be left in an un-usable state and
will need to be returned for factory service.
Please follow these steps to upgrade your unit:
1. Un-Zip the files using a compatible utility that can handle ZIP archive file format into a new
empty directory on your PC.
2. Disable any additional network interface adapters present on your PC. Go to Control Panel,
then Network Connections. Right click on the adapter to be disabled and select Disable.
3. Unplug your PC from the network it is currently connected to.
4. If your PC‟s network interface is set up for DHCP, disable it and enter a static IP address. While
in Network Connections under Control Panel, right click on the network interface and select
Properties. Select “Internet Protocol (TCP/IP)” and press the Properties button. On the general
tab of the dialogue box, select “Use the following IP address”. Enter an IP address in the box “IP
Address” within the local network range. (Example: 192.168.0.1) Click in the “Subnet mask” box
and it should auto populate with 255.255.255.0. Select OK to close the dialog, and then OK to
close the properties box.
5. If UpMix is set up for DHCP, disable it and enter a static IP address within the local network
range. (Example: 192.168.0.2) Details are available in the NETWORK section of this manual.
6. Connect the UpMix to the PC using a crossover Ethernet cable.
7. When Windows has acknowledged the Ethernet connection, you may start the update progress
by double clicking on upgrade.bat. UpMix should download the new firmware and reboot within
30 seconds.
8. Disconnect the cross-over cable and return your PC and UpMix to their original configurations.
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DaySequerra - One Year Limited Warranty
DaySequerra warrants this product to be free from defects in materials and workmanship to its original owner for
one (1) year from the date of purchase. DaySequerra will repair or replace such product or part thereof that upon
inspection by DaySequerra, is found to be defective in materials or workmanship subject to conditions contained
herein.
DaySequerra products are sold worldwide, through a network of authorized DaySequerra dealers and distributors.
This Warranty is for the sole benefit of the original purchaser of a DaySequerra product, purchased directly from an
authorized DaySequerra dealer or distributor, is restricted to such original purchaser, and shall not be transferred
to a subsequent purchaser of the product. Proof of purchase in the form of a bill of sale or receipted invoice
substantiating that the product was purchased directly from an authorized DaySequerra dealer or distributor and is
within the warranty period must be presented to obtain warranty service. Removal or alteration
of the original DaySequerra serial number from a product automatically renders that product warranty null and
void.
A Return Authorization Number must be obtained from DaySequerra in advance of return. Parts or product for
which replacement is made shall become the property of DaySequerra. The customer shall be responsible for all
costs of transportation and insurance to and from the DaySequerra factory, and all such costs will be prepaid.
DaySequerra shall use reasonable efforts to repair or replace any product covered by this limited warranty within
thirty days of receipt. In the event repair or replacement shall require more than thirty days, DaySequerra shall
notify the customer accordingly. DaySequerra reserves the right to replace any product that has been
discontinued from its product line with a new product of comparable value and function.
This warranty shall be void in the event a covered product has been damaged, or failure is caused by or
attributable to acts of God, abuse, accident, misuse, improper or abnormal usage, failure to follow instructions,
improper installation or maintenance, alteration, or lightning, power fluctuations and other incidental or
environmental conditions. Further, product malfunction or deterioration due to normal wear is not covered by this
warranty.
DAY SEQUERRA DISCLAIMS ANY WARRANTIES, EXPRESSED OR IMPLIED, WHETHER OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE, EXCEPT AS EXPRESSLY SET FORTH
HEREIN. THE SOLE OBLIGATION OF DAY SEQUERRA UNDER THIS LIMITED WARRANTY SHALL BE TO
REPAIR OR REPLACE THE COVERED PRODUCT, IN ACCORDANCE WITH THE TERMS SET FORTH
HEREIN. DAY SEQUERRA EXPRESSLY DISCLAIMS ANY LOST PROFITS, GENERAL, SPECIAL, INDIRECT
OR CONSEQUENTIAL DAMAGES WHICH MAY RESULT FROM BREACH OF ANY WARRANTY, OR
ARISING OUT OF THE USE OR INABILITY TO USE ANY DAY SEQUERRA PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitation on how
long an implied warranty lasts, so the above limitations and exclusions may not apply to you. This warranty gives
you specific legal rights, and you may also have other rights that vary from state to state. DaySequerra reserves
the right to modify or discontinue, without prior notice to you, any model or style product. If warranty problems
arise, or if you need assistance in using your product contact:
DaySequerra
154 Cooper Road, Building 902
West Berlin, NJ 08091
For more information, please call 856-719-9900, visit www.daysequerra.com or email us at
support@daysequerra.com.
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Manufactured under license from DTS Licensing Limited. DTS is a registered trademark & the DTS
Logos and Symbol are trademarks of DTS, Inc. © 2008-2009 DTS, Inc. All Rights Reserved.
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