TECHNICAL
Practice
Practice
TELECOM SOLUTIONS
FOR THE
E-30/E-30-EWP
Handsfree Speaker
Phone with Dialer
2 1 S T C E N T U RY
August 20, 2012
Provide Reliable and Intelligent
Handsfree Communication!
The E-30 handsfree phone is designed to provide quick and reliable
handsfree communication and can be connected directly to a C.O.
line or analog PABX/KSU station.
The E-30 features non-volatile memory, a built in dialer, and intelligent call progress detection for automatic hang-up when the call is
completed.
E-30/E-30-EWP
Brushed 316 Stainless Steel
The E-30 can be programmed to dial
up to 5 different numbers on ring no
answer or busy and can be configured
to dial these numbers until answered.
The model E-30-EWP adds Enhanced Weather Protection (EWP)
for outdoor installations where the unit is exposed to precipitation
or condensation. EWP products feature foam rubber gaskets and
boots, sealed connections, gel-filled butt connectors, as well as
urethane or thermal plastic potted circuit boards with internally
sealed, field-adjustable trim pots and DIP switches for easy onsite programming. For more information, see DOD# 859.
Features
• Vandal Resistant Features: 14 gauge louvered 316 stainless
steel faceplate with permanent laser etched graphics, speaker/
mic screen, heavy duty metal “Call” button and hex drive
mounting screws
• Weather Resistant Features: Marine grade 316 stainless
steel faceplate, screws and push button switch. Switch
internally sealed per IP67. Mylar speaker. Self-draining mic
mount. Faceplate, mic and speaker gaskets. Weather resistant
powder paint on optional VE-5x5 (DOD# 424).
• Telephone line powered
• Non-volatile E2 memory (no batteries required)
• Programmable to dial up to 5 numbers on busy
or ring no answer
• Red off-hook LED indicator
• Volume adjustments for microphone and speaker
• Advanced call progress detection: disconnects on busy
signal, return to dial tone, CPC, reorder tone, maximum call
time out and programmable silence time out
• Selectable auto-answer feature for monitoring
• Extended temperature range (-15°F to 130°F)
• Flush mountable using included plastic rough-in box
• Optional VE-5x5 surface mount back box (DOD# 424)
• E-30-EWP is designed to meet IP66 Ingress Protection Rating
(see DOD# 859 for more information)
Phone...715.386.8861
w w w. v i k i n g e l e c t r o n i c s . c o m
E-30 shown with
optional VE-5x5
Applications
Non-ADA Hot-Line Phones for:
• Elevators
• Stadiums
• Parking lots/ramps
• Convention centers
• ATM machines
Gate and Door Entry Phones for:
• Business lobbies
• Residences
• Pedestrian gates
CAUTION - 1 When installing on an analog extension of a phone system:
Some phone systems do not conform to analog telecom standards and might
not be compatible with the E-30 speaker phones. For a detailed description of
the telephone line specifications required for any of the E-30 phones, see
DOD# 869. 2 In louder background noise environments, the push to talk version may be required (E-30-PT or E-30-PT-EWP).
Specifications
Power: Telephone line powered. Minimum 24V DC talk battery voltage,
with a minimum loop current of 20mA loop. Loop current may be boosted
on low current lines with a Viking Model TBB-1B talk battery booster (see
DOD# 632).
Minimum Ring Voltage: 25VAC RMS
REN #: 0.5A
Dimensions: Overall-127mm x 127mm x 57mm (5” x 5” x 2.25”),
Plastic Electrical Box-102mm x 102mm x 54mm (4” x 4” x 2.12”)
Shipping Weight: 1 Kg (2.2 lbs)
Operating Temperature: -26°C to 54°C (-15°F to 130°F)
Humidity - E-30: 5% to 95% non-condensing
Humidity - E-30-EWP: Up to 100% condensing
Connections: Gel-filled butt connectors
IF YOU HAVE A PROBLEM WITH A VIKING PRODUCT, PLEASE CONTACT: VIKING TECHNICAL SUPPORT AT (715) 386-8666
Our Technical Support Department is available for assistance Monday 8am - 4pm and Tuesday through Friday 8am - 5pm central time. So that we can give you better service, before you call please:
1. Know the model number, the serial number and what software version you have (see serial label).
2. Have your Technical Practice in front of you.
3. It is best if you are on site.
RETURNING PRODUCT FOR REPAIR
RETURNING PRODUCT FOR EXCHANGE
The following procedure is for equipment that needs repair:
1. Customer must contact Viking's Technical Support Department at 715-386-8666 to obtain a Return Authorization (RA)
number. The customer MUST have a complete description of the problem, with all pertinent information regarding the
defect, such as options set, conditions, symptoms, methods to duplicate problem, frequency of failure, etc.
2. Packing: Return equipment in original box or in proper packing so that damage will not occur while in transit. Static
sensitive equipment such as a circuit board should be in an anti-static bag, sandwiched between foam and individually boxed. All equipment should be wrapped to avoid packing material lodging in or sticking to the equipment. Include
ALL parts of the equipment. C.O.D. or freight collect shipments cannot be accepted. Ship cartons prepaid to:
Viking Electronics, 1531 Industrial Street, Hudson, WI 54016
3. Return shipping address: Be sure to include your return shipping address inside the box. We cannot ship to a PO Box.
4. RA number on carton: In large printing, write the R.A. number on the outside of each carton being returned.
The following procedure is for equipment that has failed out-of-box (within 10 days of purchase):
1. Customer must contact Viking’s Technical Support at 715-386-8666 to determine possible causes for the problem. The
customer MUST be able to step through recommended tests for diagnosis.
2. If the Technical Support Product Specialist determines that the equipment is defective based on the customer's input
and troubleshooting, a Return Authorization (R.A.) number will be issued. This number is valid for fourteen (14)
calendar days from the date of issue.
3. After obtaining the R.A. number, return the approved equipment to your distributor, referencing the R.A. number. Your
distributor will then replace the product over the counter at no charge. The distributor will then return the product to
Viking using the same R.A. number.
4. The distributor will NOT exchange this product without first obtaining the R.A. number from you. If you haven't
followed the steps listed in 1, 2 and 3, be aware that you will have to pay a restocking charge.
LIMITED WARRANTY
Viking warrants its products to be free from defects in the workmanship or materials, under normal use and service, for a period of one year from the date of purchase from any authorized Viking distributor or 18 months from the date manufactured, which ever is greater. If at any time during the warranty period, the product is deemed defective or malfunctions, return the product to Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI., 54016. Customer must contact Viking's
Technical Support Department at 715-386-8666 to obtain a Return Authorization (R.A.) number.
This warranty does not cover any damage to the product due to lightning, over voltage, under voltage, accident, misuse, abuse, negligence or any damage caused by use of the product by the purchaser or others. This warranty does not cover
non-EWP products that have been exposed to wet or corrosive environments.
NO OTHER WARRANTIES. VIKING MAKES NO WARRANTIES RELATING TO ITS PRODUCTS OTHER THAN AS DESCRIBED ABOVE AND DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES OR MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.
EXCLUSION OF CONSEQUENTIAL DAMAGES. VIKING SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO PURCHASER, OR ANY OTHER PARTY, FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THE SALE OR USE OF THE PRODUCT SOLD HEREUNDER.
EXCLUSIVE REMEDY AND LIMITATION OF LIABILITY. WHETHER IN AN ACTION BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY) OR ANY OTHER LEGAL THEORY, ANY LIABILITY OF VIKING SHALL
BE LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT, OR AT VIKING'S OPTION, REFUND OF THE PURCHASE PRICE AS THE EXCLUSIVE REMEDY AND ANY LIABILITY OF VIKING SHALL BE SO LIMITED.
IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT EACH AND EVERY PROVISION OF THIS AGREEMENT WHICH PROVIDES FOR DISCLAIMER OF WARRANTIES, EXCLUSION OF CONSEQUENTIAL DAMAGES, AND EXCLUSIVE REMEDY AND LIMITATION OF LIABILITY, ARE SEVERABLE FROM ANY OTHER PROVISION AND EACH PROVISION IS A SEPARABLE AND INDEPENDENT ELEMENT OF RISK ALLOCATION AND IS INTENDED TO BE ENFORCED
AS SUCH.
FCC REQUIREMENTS
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. Inside the front panel
of this equipment is a label that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX.
If requested, this number must be provided to the telephone company.
The REN is used to determine the number of devices that may be connected to a telephone line. Excessive REN's on a
telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of
the REN's should not exceed five (5.0) To be certain of the number of devices that may be connected to a line, as determined by the total REN's, contact the local telephone company. For products approved after July 23, 2001, the REN for
this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the
REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.
The plug used to connect this equipment to the premises wiring and telephone network must comply with the applicable
FCC Part 68 rules and requirements adopted by the ACTA. If your home has specially wired alarm equipment connected
to the telephone line, ensure the installation of this E-30 does not disable your alarm equipment. If you have questions
about what will disable alarm equipment, consult your telephone company or a qualified installer.
If the E-30 causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn't practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the
operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make
2
the necessary modifications to maintain uninterrupted service.
If trouble is experienced with the E-30, for repair or warranty information, please contact:
Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI 54016 (715) 386-8666
If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the
equipment until the problem is resolved.
Connection to Party Line Service is subject to State Tariffs. Contact the state public utility commission, public service commission or corporation commission for information.
WHEN PROGRAMMING EMERGENCY NUMBERS AND (OR) MAKING TEST CALLS TO EMERGENCY NUMBERS:
Remain on the line and briefly explain to the dispatcher the reason for the call. Perform such activities in the off-peak
hours, such as early morning or late evenings.
It is recommended that the customer install an AC surge arrester in the AC outlet to which this device is connected. This
is to avoid damaging the equipment caused by local lightning strikes and other electrical surges.
PART 15 LIMITATIONS
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment
is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will
be required to correct the interference at his own expense.
Features Overview
Mounting Screws: (4) 6-32 x 3/4" Marine
grade 316 stainless steel, flat head, 5/64"
hexdrive, screws (included).
Microphone: Omni-directional microphone
with protective water-resistant cloth.
Faceplate: 14 gauge Marine grade 316
stainless steel faceplate and push button
switch (sealed per IP67).
Speaker: Mylar speaker with rubber gasket to
maintain water-tight seal and eliminate water
deterioration.
Speaker Screen: Stainless steel speaker
screen with 0.018" diameter holes to prevent
punctures from paperclips, etc.
Call
Condensation Drain Hole
Push Button Switch: Push to initiate call,
push again to disconnect. Solid 316 stainless
steel internally sealed per IP67.
VIKING ©
LED: Lights red for "In-Use" indication.
DIP Switches (see page 7):
1: Normal Audio Detection
2: Increased Audio Detection
Faceplate Gasket: 1/8" thick closed cell PVC
to provide a water-tight seal.
ON
1
2
Microphone Volume
Speaker Volume
Earth Ground: To increase surge protection,
loosen the screw labeled
(as shown) and
fasten a wire with ring terminal (included) from
the mounting screw to Earth Ground (grounding
rod, water pipe, etc.)
DIP Switches (see page 7):
1: Push Button Feature (connect / disconnect)
2: Auto Answer Feature (on/off)
3: Programming Switch (normal/programming)
Installation
A. Mounting
!
IMPORTANT: Electronic devices are susceptible to lightning and power station electrical surges from both the AC outlet and the
telephone line. It is recommended that a surge protector be installed to protect against such surges.
Caution: When warm air comes in contact with cold surfaces, such as outside walls and conduits, it causes condensation. To prevent
condensation from accumulating inside the E-30 always bring conduit into the bottom of the unit. If this is not possible, drill a 1/4” diameter hole in the bottom of the gray plastic box.
*Note: Peel off paper liner and adhere gasket to the back of the faceplate, centering it over the four corner mounting holes. Be careful
to position the modular jack inside the chassis as not to damage the components on the circuit board.
2.1”
4.0"
Wall Stud
Front View of
Plastic Rough-In
Box (included)
(4) 0.38” diameter
(for gooseneck mounting)
* Adhere gasket to front panel,
centering over mounting holes
5.22”
3.25”
(4) 0.2 x 0.43 slots
for double gang box
(2) 0.2 x 0.43 slots
for single gang box
E-30-EWP shown
with Viking Model
VE-GNP
Gooseneck
Pedestal
5.0”
5.14”
Condensation
Drain Hole
Wire knock out
(2) Standard flat head dry wall
(sheet rock) screws (not included)
Important: The E-30 will NOT mount
to a standard double gang box.
3.0” 3.3”
(1) .74" dia
l
Cal
Push to Call Button
2.25”
Front View of Optional
VE-5x5 (not included)
3.0”
Rear View of VE-5x5
(not included)
Red Off-Hook LED Indicator
Condensation Drain Hole
(4) 6-32 X 3/4” stainless steel, flat
head, hexdrive, screws (included)
Note: The plastic rough-in box (part # 259576) may be purchased separately
in advance. Go to www.vikingelectronics.com and click on “Spare Parts”.
The optional VE-5x5 Surface Mount Box is designed
to be surface mounted to a single gang box, double
gang box or VE-GNP gooseneck pedestal (right). For
more information on the VE-5x5 and VE-GNP see
DOD# 424.
3
B. Wiring the E-30 Phone Board
Optional C-2000B Advanced Door
Entry Controller (not included)
Optional C-200 or C-250 Single Entry
Phone Controller (not included)
VIKING ©
MODEL C-2000B
1
on
2
1
2
J7-
2
J8-
2
1
3
J10-
J92
3
1
2
2
3 4
5
7 8
AUX POWER
OUTPUT
AUX RELAY
CONTACTS
TO ENTRY
PHONE
6
* C.O. Line
or Analog
PABX/KSU
Station
EARTH C.O. LINE
GND
INPUT
OUT TO
PHONES
ENTRY
PHONE
ON
1
2
5.0”
3.63”
9 10 11 12
** Gel-Filled
Butt Connectors
3
15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
1
3
Rear View of
the E-30
ON
1
8 9 10 11 12 13
EARTH
GND
1
LINE OUT
TO PHONES
PWR 13.8 VAC
SINGLE ENTRY PHONE
CONTROLLER
RING COUNT
RELAY MODE
DOORBELL MODE
AUX. CONTACT
OUTPUT
DOORBELL SWITCH /
AUX. INPUT
DOOR STRIKE 4
ENTRY PHONE 4
DOOR STRIKE 3
ENTRY PHONE 3
DOOR STRIKE 2
ENTRY PHONE 2
DOOR STRIKE 1
ENTRY PHONE 1
ANALOG STATION
INPUT
LINE OUT
TO PHONES
PHONE LINE
INPUT
EARTH GND
PWR 13.8 VAC
ADVANCED DOOR/GATE AND
ENTRY PHONE CONTROLLER
1 2 3 4 5 6 7
MODEL C-200
VIKING
ELECTRONICS
HUDSON, WI 54016
VIKING
ELECTRONICS
HUDSON, WI 54016
PHONE LINE
INPUT
VIKING ©
5.0”
3.63”
N.O. COM N.C. AUX POWER
AUX CONTACTS
OUTPUT
Ring
Terminal
(included)
J11-
3
1
2
3
3
4
5
LED1
C
LED2
C
LED3
C
LED4
C
LED5
C
LED6
C
LED7
C
*** Earth
Ground
(optional)
Red (Ring)
or
or
Green (Tip)
* Note: When installing a line powered phone on a low voltage and/or low loop current phone system extension, a TBB-1B Talk Battery Booster may be
required, see DOD# 632.
** Note: The gel-filled (water-tight) butt connectors are designed for insulation displacement on 19-26 gauge wire with a maximum insulation of 0.082
inches. Cut off bare wire ends prior to terminating.
*** Note: To increase surge protection, loosen the PCB mounting screw labeled
from the mounting screw to Earth Ground (grounding rod, water pipe, etc.)
(as shown above) and fasten a wire with spade terminal (included)
Programming
A. Accessing the Programming Mode
The E-30 phone can be programmed from any Touch Tone phone using a C.O. line, analog PABX/KSU station, or a
DLE-200B Line Simulator. For more information on the DLE-200B, see DOD# 605.
1. Using the Security Code
Step 1. Move DIP switch 2 to the ON position (sets unit to answer incoming calls - see section H).
Step 2. From a Touch Tone phone call the line attached to the E-30.
Step 3. When the E-30 answers, enter the 6-digit security code (factory set to 845464 - see section C). A double beep
should then be heard indicating you have entered the programming mode.
2. Without the Security Code
Step 1. Move DIP switch 2 to the ON position (sets unit to answer incoming calls - see section H).
Step 2. Move DIP switch 3 to OFF (incoming calls enter the programming mode without security code - see section H).
Step 3. From a Touch Tone phone call the line attached to the E-30.
Step 4. When the E-30 answers, a double beep will be heard and you will automatically enter the programming mode.
Step 5. When finished programming, move DIP switch 3 back to the ON position (see section H).
Warning: Failure to do step 5 above will cause the E-30 to call Viking Technical Support instead of your programmed number.
Note: If a valid memory position is entered, a double beep will be heard, four beeps indicate an error.
B. Quick Programming Features
Enter Digits - then - Enter Memory Location
First speed dial number ........................................................................................... 0-20 digits
Second speed dial number ...................................................................................... 0-20 digits
Third speed dial number .......................................................................................... 0-20 digits
Fourth speed dial number ........................................................................................ 0-20 digits
Fifth speed dial number ........................................................................................... 0-20 digits
To add a Q at any point in the dialing string ............................................................... QQ
To add a # at any point in the dialing string ............................................................... Q#
To add a four second pause at any point in the dialing string .................................... Q7
Toggle between Touch Tone and Pulse dialing ......................................................... Q6
Miscellaneous options (factory set to 000210) ......................................................... 6 digits (0-9)
Timing/Dialing options (factory set to 234111) ......................................................... 6 digits (0-9)
Change security code (factory set to 845464) ......................................................... 6 digits (0-9)
Exit programming and disconnect ........................................................................... #7
Reset all programming to factory default settings .................................................... ###
4
then
then
then
then
then
#00
#01
#02
#03
#04
then
then
then
#17
#18
#19
C. Security Code (memory location #19)
The security code allows the user/installer to program the E-30 phone while DIP switch 3 is in the ON (normal) position. The factory set security code is 845464 (V-I-K-I-N-G). It is recommended that the factory set security code be
changed. Example: To store 123456 as the security code:
Step 1. Access programming as shown is Programming section A.
Enter Your Security Code Here:
Step 2. Enter 123456 #19..
#19
Step 3. Hang-up.
Note: The security code must be 6 digits and cannot include a Q or a #.
D. Speed Dial Numbers (Memory Locations #00 - #04)
Note: Up to 20 digits can be stored in each dial position. Special features such as pause, mode change, Touch Tone
Q and # count as single digits.
The speed dial number programmed in location #00 is the telephone or extension
Enter:
To Program:
number that is dialed when the “Call” button is first pressed. Additional speed dial
QQ
Q
numbers will be dialed when there is no answer or a busy signal is detected and the
Q#
#
next number redial features are activated. The E-30 will cycle through the programmed speed dial numbers until answered. To program, enter the desired speed
4 second pause
Q7
dial number followed by the memory location number (#00 - #04).
switch to pulse mode
Q6
To clear a speed dial location, simply enter the memory location (#00 - #04) alone.
0, 1, 2...9
0, 1, 2...9
The E-30 is factory set with no speed dial number programmed.
E. Timing/Dialing Options (Memory Location #18)
There are six positions in the timing/dialing options. To program these options, enter the six desired timing/dialing digits followed by #18. The six available timing/dialing options are defined as shown below.
Dial: A + B + C + D + E + F + # + 1 + 8
Factory Default Setting: 2 + 3 + 4 + 7 + 2 + 1
Talk/Listen Delay
Call Length
Silence Time Out
Dial Next Number on Ring No Answer
Dial Next Number on Busy
Pulse Dial Speed
Setting A - Talk/Listen Delay
This feature selects switching time between talk and listen modes
(VOX switching time). Use chart at the right. * Note: The factory
default is .2 seconds.
Enter Timing/Dialing Settings Here:
A
B
C
D
E
F
#18
Touch
Tone
1
2
3
4
5
6
7
8
9
Talk/Listen
Delay
.1 sec
.2 sec *
.3 sec
.4 sec
.5 sec
.6 sec
.7 sec
.8 sec
.9 sec
Setting B - Call Length Time Out
This feature selects the maximum length of time that calls can be connected. Programmable
in increments of 1 minute up to a maximum of 9 minutes (Touch Tones 1 - 9). Program 0 in
this location to disable the call length time out. With the call length disabled, the E-30 phone
must rely on CPC, busy, reorder, silence or return dialtone to hang-up. Use chart at the far
right. *Note: The factory default is 3 minutes.
Touch
Tone
0
1
2
3
4
5
6
7
8
9
Call Length
Time Out
Disabled
1 min
2 min
3 min*
4 min
5 min
6 min
7 min
8 min
9 min
5
Setting C - Silence Time Out
Setting D - Dial Next Number on Ring No Answer
Silence
Time Out
Disabled
10 sec
20 sec
30 sec
40 sec*
50 sec
60 sec
70 sec
80 sec
90 sec
Touch
Tone
0
1
2
3
4
5
6
7
8
9
This feature selects the length of time that calls will remain connected without voice activity.
Programmable in increments of 10 seconds up to a maximum of 90 seconds (Touch Tones
1 - 9). To disable the silence time out, program 0 in this location. Use chart at the right.
* Note: The factory default is 40 seconds.
Touch Tone Setting D
Disabled
If enabled and a ring-no-answer is detected, the E-30 1 or 0
phone will dial the next programmed speed dial num- 2, 3, 4...9 Dials second number after
2, 3, 4...9 rings respectively*
ber, and continue to cycle through the emergency
numbers until a call is completed. * Note: Factory set to redial if not answered after 7 rings.
Setting E - Dial Next Number on Busy
If enabled and a busy is detected, the E-30 phone will dial the next programmed
speed dial number, and continue to cycle through the emergency numbers until a
call is completed. * Notes: This feature is enabled in the factory default setting. If
the busy signal is interrupted with a promotional message, contact your central
office to have it removed.
Setting F - Pulse Dialing Rate (Pulses per Second)
The E-30 phone is capable of different pulse dialing speeds. * Note: The factory
default setting is 10pps (pulses per second).
Touch Tone
1
2
Setting E
Disabled
Enabled*
Touch Tone
1
2
Setting F
10 pps*
20 pps
F. Miscellaneous Options (memory location #17)
Dial: A + B + C + D + E + F + # + 1 + 7
Factory Default Setting: 0 + 0 + 0 + 2 + 1 + 0
Not Applicable (enter 0)
Hang-up on Return to Dial Tone
Panasonic Mode
Lap Counter
Enter Settings Here:
A
B
C
0
0
0
D
E
F
#17
Settings A / B / C - Not Applicable
Setting D - Hang Up on Return to Dial Tone
If enabled and a return dial tone is detected, the E-30 will hang up.
* Note: The factory default setting is enabled.
Touch Tone
1
2
Setting D
Disabled
Enabled*
Touch Tone
1
2
Setting E
Disabled*
Enabled
Setting E - Panasonic Mode
The E-30 can be programmed to recognize the double ring cadence that is typical of
Panasonic phone systems. If the E-30 is connected to a Panasonic extension, (or any other
system that provides a double ring cadence) enable “Panasonic Mode” will allow for proper
call progress detection.
* Note: This feature is disabled in the factory default setting.
6
Setting F - Lap Counter
With the lap counter disabled (factory setting), if the E-30 is programmed to dial
the next number on ring-no-answer and/or busy signal (see page 5 and 6), the
E-30 will continuously call its programmed phone numbers forever until the call
is answered.
Touch Tone
0
1-9
Setting F
Disabled*
Lap count = 1-9 times
The lap counter is a programmable counter that determines how many times the E-30 will cycle through its list of up to 5 emergency number (or up to 3 “Info” phone numbers), before it stops the dialing process and hangs up. When all of the programmed
phone numbers have been dialed, the lap counter is incremented and the dialing process repeats. When the lap counter has
been met, the dialing process stops and the E-30 hangs up. * Note: This feature is disabled in the factory default setting.
G. Assisted Programming
When attempting to program the E-30 phone, if the phone number of the line it is connected to is not known, the phone can be set
to automatically call Viking technical support for assistance. With DIP switch 3 set to OFF (programming mode), pushing the CALL
button will cause the E-30 phone to call Viking, whether it be connected directly to a CO line, or behind a "dial 9" PBX.
The E-30 phone will first dial 9, and then listen for second dial tone; if detected it will continue to dial Viking’s assisted programming
phone number. If a second dial tone is not detected, it then knows is not behind a PBX, so it will momentarily hang up and then
directly dial Viking’s assisted programming phone number. Since this is a long distance phone call, the line must be capable of placing long distance calls for the call to go through. When finished programming, it is very important to set DIP switch 3 back to ON
(normal operating mode), and place a test emergency call to be sure all programming was done properly.
Warning: Failure to set DIP switch 3 back to ON when finished programming will cause the E-30 phone to only call Viking Technical
Support, instead of your programmed emergency number.
H. DIP Switch Programming/Speaker and Microphone Adjustments
Two POTs are provided to increase or decrease speaker volume and microphone sensitivity. In certain noisy locations
the microphone sensitivity may need to be decreased as shown below. Caution: Setting the microphone gain too high
may cause distorted audio, prevent the distant party from breaking over and inhibit second number redialing.
Switch
A
Switch
B
ON
ON
Normal audio detection
OFF
OFF
Increase audio detect sensitivity for low level lines. Useful
in applications in which voice or busy signals have trouble
breaking over the speaker.
DIP
Switch
Position
Microphone
Sensitivity
Description
Standard
ON
OFF
Description
1
ON
“CALL” button alternately connects and disconnects
calls (factory default)
1
OFF
“CALL” button connects calls only
2
ON
Incoming calls answered (factory setting)
2
OFF
Incoming calls are not answered
Speaker
Volume
AB
EWP
A
B
OFF ON
Standard
ON
3
ON
Normal operation mode (factory setting)
3
OFF
Learn mode - Any incoming calls are automatically entered
into the programming mode (no security code required). Use
this option if you have forgotten your security code. Any outbound call will dial Viking Technical Support (see section G).
Warning: When finished programming, set this switch back to the ON
position, otherwise the E-30 phone will only call Viking Technical
Support instead of your programmed emergency number.
OFF
1 2 3
EWP
1
2
3
OFF ON
I. Programming Examples
Step 1 See Section A
Step 2 - Enter Digits:
...to store 123456 as the security code
Enter Programming
123456#19
...to store a Touch Tone 9, a four second pause and then a pulse
dialed 333-4444 in the first speed dial position
Enter Programming
9 Q7 Q6 3 3 3 4 4 4 4 # 0 0
...to store 555-1234 in the second speed dial position
Enter Programming
5551234#01
To Program the E-30 Phone...
7
Operation
When the “Call” button is pressed, the E-30 phone goes off-hook, and dials a pre-programmed telephone number. The front
panel LED will light any time the phone is off hook, and flash to show dialing. In the event that the line is busy or there is a
ring-no answer, the unit can be programmed to call additional phone numbers. The phone then cycles through up to 5 preprogrammed speed dial numbers until the call is answered. The E-30 will hang up on CPC, silence, busy signal, return to
dial tone, time out or Touch Tone command (Q#). If programmed to auto-answer, the E-30 will also answer any incoming
call.
Applications
C-2000B Advanced Door/Gate and Entry Phone Controller
The C-2000B allows up to 4 entry phones to call into your existing residential or business phones or phone system. Tenants
may answer the call, converse with the visitor and activate a contact closure to control electronic gates or door strikes. The
C-2000B provides “Caller ID,” “Call Waiting ID” and “Call Waiting” tone when the phone line is in use. Tenants may gain
entry at each gate by entering a Touch Tone keyless entry code. Tenants may call out to each entry phone for monitoring
purposes. An auxiliary input is also available for connecting a common garage door opener/receiver and auxiliary keyless
entry keypads. See the C-2000B Technical Practice for complete installation instructions, DOD# 156.
VIKING ©
MODEL C-2000B
120V AC
AUX. CONTACT
OUTPUT
DOORBELL SWITCH /
AUX. INPUT
DOOR STRIKE 4
ENTRY PHONE 4
DOOR STRIKE 3
ENTRY PHONE 3
DOOR STRIKE 2
ENTRY PHONE 2
8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
1 2 3 4 5 6 7
1
on
1
2
2
J7-
1
3
J8-
2
1
3
J10-
J92
3
1
2
Optional Doorbell Switch
(not included, see Programming
section M on page 9)
J11-
3
1
2
3
3
4
5
To Standard
Analog Touch
Tone House C.O. / Phone
Line Input
Phone(s)
DOOR STRIKE 1
ENTRY PHONE 1
ANALOG STATION
INPUT
LINE OUT
TO PHONES
PWR 13.8 VAC
ADVANCED DOOR/GATE AND
ENTRY PHONE CONTROLLER
PHONE LINE
INPUT
EARTH GND
13.8V AC
Adapter
(included)
VIKING
ELECTRONICS
HUDSON, WI 54016
LED1
C
LED2
C
LED3
C
LED4
C
LED5
C
LED6
C
LED7
Earth
Ground
(optional)
C
or
Optional Postal Lock
(not included)
Entry Phone 4
To Entry
Phone 4
(E-30 shown,
not included)
(Power typically not
required for gate controllers)
5A@30VDC/
250VAC
maximum
Doorstrike/
Magnetic Lock
A contact closure output is available for each
entry phone. An auxiliary output is also available.
Entry Phone 2
(E-30 shown)
Entry Phone 1
(E-40-PB shown,
not included)
Entry Phone 3
(E-60-BN shown,
not included)
Product Support Line...715.386.8666
Fax Back Line...715.386.4345
Due to the dynamic nature of the product design, the information contained in this document is subject to change without notice. Viking Electronics, and its affiliates and/or subsidiaries
assume no responsibility for errors and omissions contained in this information. Revisions of this document or new editions of it may be issued to incorporate such changes.
DOD# 212
8
Printed in the U.S.A.
ZF303260 Rev A