Adaptec 210 User guide

User Guide for
Snap Server 110
and 210
COPYRIGHT
Copyright © 2007, Adaptec, Inc. All rights reserved worldwide.
Information in this document is subject to change without notice and does not represent a
commitment on the part of Adaptec or any of its subsidiaries. The software described in this document
is furnished under a license agreement. The software may be used only in accordance with the terms
of the license agreement. It is against the law to copy the software on any medium. No part of this
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FOR USE OF ADAPTEC STORAGE SOLUTIONS
AND RELATED INSTALLATION UTILITIES
SNAP IP, ASSIST, AND SNAP SERVER MANAGER (“INSTALLATION UTILITIES”); THE SYSTEM SOFTWARE EMBEDDED IN THE SNAP
SERVER STORAGE SOLUTION (“EMBEDDED SOFTWARE”); SOFTWARE MARKETED BY ADAPTEC OR THAT IS EMBEDDED IN OR
OTHERWISE CONSTITUTES A PART OF ADAPTEC COMPUTER HARDWARE PRODUCT(S) (SOMETIMES REFERRED TO COLLECTIVELY
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1.
Ownership and Copyright. The Installation Utilities and Embedded Software are licensed, not sold to you, for use only as permitted by the
terms and conditions of this Agreement. Adaptec reserves any rights not expressly granted to you. The Licensed Software is composed of
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PROVISIONS APPLICABLE TO RESTRICTED SOFTWARE ONLY (ARTICLES 2 - 7):
2.
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8.
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15.
Contractor/Manufacturer. Adaptec, Inc. 691 Milpitas Blvd., Milpitas, CA 95035.
Contents
Preface ......................................................................................1
Chapter 1 Installing the Snap Server ....................................................................5
Snap Server Connectors and Controls ..................................................... 6
Step 1: Connect Your Server to Your Network and to a Power Source ....... 7
Step 2: Turn On Your Snap Server.......................................................... 8
Turning Off Your Snap Server ........................................................... 8
Step 3: Connect to the Server for the First Time ........................................ 8
Connect Using the Server Name ........................................................ 9
Connect to a Snap Server Using Snap Server Manager (SSM) ........... 10
Step 4: Configure your Server Using the Initial Setup Wizard.................. 11
Server Name .................................................................................
Date/Time Settings .........................................................................
Changing the Administration Password............................................
Reclaiming Snapshot Space ............................................................
Server Registration .........................................................................
12
12
12
12
13
Locating Your Snap Server on Your Network ......................................... 13
Windows Users ..............................................................................
Macintosh Users.............................................................................
Connecting from the Web ...............................................................
Connecting from an NFS Mount ......................................................
Connecting from an FTP Application ................................................
14
17
18
19
19
Chapter 2 Using Your Snap Server.....................................................................21
Using the Administration Tool............................................................... 21
Connecting to the Home Page .........................................................
The Administration Tool Interface.....................................................
Use the Server Tab to......................................................................
Use the Network Tab to... ...............................................................
Use the Storage Tab to... ................................................................
Use the Security Tab to... ................................................................
Use the Monitor Tab to... ................................................................
Use the Maintenance Tab to... .........................................................
110/210 User Guide
21
22
24
25
27
28
29
30
v
Using Snap Server Manager.................................................................31
Installing SSM ................................................................................ 31
Using SSM to License Multiple Snap Servers ..................................... 31
Using SSM to Manage Multiple Snap Servers.................................... 32
Chapter 3 Customizing Your Snap Server .......................................................... 33
Modifying Your Server Settings .............................................................33
Reclaiming Snapshot Space ..................................................................34
Changing Disk Configuration................................................................34
RAID Configuration Options ............................................................ 34
Creating Shares...................................................................................36
Setting Up Security...............................................................................37
Defining Snap Server Users .............................................................
Assigning User Access ....................................................................
Assigning Disk Usage Quotas..........................................................
Accessing the Snap Server with GUEST Privileges..............................
37
39
40
41
Setting Up Notification via Email...........................................................42
Adding SnapExtensions........................................................................43
Setting up Data Protection Schedules .....................................................44
Scheduling Snapshots ..................................................................... 44
Scheduling Antivirus Scans .............................................................. 44
Creating a Disaster Recovery Image ................................................. 45
Using your Snap Server as a Print Server...............................................45
Configuring the Printer on the Snap Server .......................................
Adding the Network Printer to the Client...........................................
Monitoring Print Jobs Using the Administration Tool ..........................
Pausing the Printer ..........................................................................
Deleting a Printer from the Snap Server ............................................
45
46
47
47
48
Chapter 4 Assistance with Your Server .............................................................. 49
Phone Home Support .........................................................................51
Glossary ................................................................................. 53
Index ...................................................................................... 63
vi
110/210 User Guide
Preface
Use this guide to customize your Snap Server 110 or 210. Included are instructions
to perform basic configuration of your Snap Server and an overview of the
Administration Tool, which you can use to manage your server. For more detailed
information about the advanced functions of the GuardianOS operating system, see
the GuardianOS online Web Help or the Snap Server Administrator Guide on your
User CD.
Audience
This guide is intended for individual users or system administrators who need to
install and maintain a Snap Server 110 or 210 on their network. This guide assumes
a basic understanding of file server functionality.
Notes and Cautions
This manual uses the following conventions:
Note A note presents time-saving shortcuts or ancillary information related to the
main topic.
Caution A caution alerts you to potential hardware or software hazards in the
configuration or operation of Snap Servers.
Document Organization
This document is organized as follows:
• Chapter 1, Installing the Snap Server shows you the basics of installing your
Snap Server onto your network.
• Chapter 2, Using Your Snap Server describes the Administration Tool user
interface and introduces you to the functions you can perform using the
Administration Tool. It also provides an introduction to Snap Server Manager for
managing your servers.
• Chapter 3, Customizing Your Snap Server teaches you how to set up security, to
create local Snap Server users, and to customize your Snap Server.
• Chapter 4, Assistance with Your Server provides tips and tricks that do not
appear in other chapters.
• Glossary provides brief definitions of terms that may be unfamiliar to you.
Snap Server 110/210 User Guide
1
Typographical Conventions
This manual uses the following conventions.
Font convention
Usage
Bold
Emphasis
Italic
• Emphasis
• The introduction of a new terms
• Settings you select in the Administration Tool
Arial Bold
Menu commands, command buttons, and navigational
links.
Arial
• Text that you type directly into a text field, a command
line, or web page
• Buttons on a keyboard
Courier Italic
A variable for which you must substitute a value
Courier Bold
Commands you enter in a command-line interface
Related Documents
Other sources of information about your Snap Servers are shown below.
2
Title
Description
Snap Server 110/210 Quick Start Guide
Installation and initial configuration instructions
for the Snap Server 110 and Snap Server 210
Configuration and Hardware Options
Guide
Detailed hardware configuration, options, and
specification information about all Snap Servers
GuardianOS UI Web Help
Help for the Administration Tool installed on the
Snap Server
Snap Server Administrator Guide
Detailed configuration and management
information on using the GuardianOS
Administration Tool.
ReadMeFirst.html
Description of Snap Server documentation
ReleaseNotes.html
Important, late-breaking information not included
in other documentation
Snap Server 110/210 User Guide
Service and Technical Support
For an immediate response to a service inquiry, use our Expert Knowledge Base
System at http://www.snapserver.com/kb. Simply type in your question to view a
list of possible resolutions to known issues. However, if none of the listed topics
resolves your inquiry, you can forward the question to our technical support
department, who will then email you a response. To obtain additional service or
technical support for your Snap Server, call 1.408.934.7274.
3
4
Snap Server 110/210 User Guide
Chapter 1
Installing the Snap Server
Installing a Snap Server is a simple 4-step process.
Step 1: Connect the Snap Server to your network and to a power source.
Step 2: Turn the server on.
Step 3: Assign the server an IP address (if necessary) and connect to the
server for the first time.
Step 4: Configure your server.
Snap Server 110/210 User Guide
5
Snap Server Connectors and Controls
Snap Server Connectors and Controls
The Snap Server 110 and 210 have the following connectors and controls.
1
2
3
4
5
6
7
8
9
10
11
Connector/Control
Description
1 Power Button
Press the Power Button to turn the Snap Server ON and OFF.
2 Reset Button
Use the Reset Button if you cannot access the Administration Tool
and you need to perform a limited reset to defaults.The Reset
Button is accessed by inserting a paper clip end or small tool into
the hole to the right of the Power Button when the server is fully
booted and running normally.
3 Power LED
The Power LED indicates whether power to the Snap Server is ON
or OFF.
• Solid green = Server is ON
• Off = Server is OFF
4 Status LED
The Status LED indicates whether the server is operating normally.
• Blinking green = System is operating normally
• Blinking amber = Thermal or other system problem
5 Network LED
The Network LED indicates whether the server is connected to the
network.
• Solid green = System is active and connected to network
• Off = Port is disconnected or the Ethernet cable is not connected
or linked to an active switch
6 Disk LED
The Disk LED indicates the status of your disk drive.
• Blinking green = Disk drive is active
• Solid amber = Disk drive error
• Off = No disk drive activity
6
Snap Server 110/210 User Guide
Step 1: Connect Your Server to Your Network and to a Power Source
Connector/Control
Description
7 Kensington Lock
Connector
The Kensington Lock slot can be used to secure a Kensington lock
on your Snap Server. For more information about Kensington locks,
see the Kensington Web site at www.kensington.com.
8 Power Connector
Connect your external power supply to the Power Connector. Then
connect the power cord to an AC power source.
9 USB Ports (4)
Four USB ports are available for connecting an APC USB UPS, a
USB printer, and a USB tape drive.
10 Service Port
The service port is for Adaptec technical support use only.
11 Ethernet Port
Connect the included Ethernet cable to the Ethernet port and then
to an Ethernet outlet.
Step 1: Connect Your Server to Your Network and to a
Power Source
You can connect your Snap Server to a 10BaseT, 100BaseTX, or 1000BaseT network.
1 Connect the server to your network using the Ethernet cable provided.
2 Insert the power supply retainer clip into the divets above the power connector,
as illustrated in the figure above.
Chapter 1 Installing the Snap Server
7
Step 2: Turn On Your Snap Server
3 Connect the provided power supply to your Snap Server, and swing the retainer
clip to fit snugly over the power connector.
4 Connect the provided AC power cord to the power supply, then connect the
server to a UPS and/or electrical outlet.
Note Your Snap Server is designed to work with an APC-brand, USB or
network-based UPS device to automatically shut down cleanly in the event of an
extended power failure. The APC unit must be configured in the Administration
Tool and in the APC user interface. To configure the APC in the Administration
Tool, go to Server > UPS.
Step 2: Turn On Your Snap Server
Press the Power Button until
the Status light turns on, then
release the button and wait for
the server to start up.
Power
When the Status light starts
blinking at a steady rate
(about once a second), the
startup is complete.
Turning Off Your Snap
Server
To turn off your Snap Server:
1 Press the Power Button until the Status light blinks three times (about one
second). Release the button and wait for the lights to turn off.
2 After you turn off the Snap Server, the lights remain lit while the server
completes its shutdown. You must wait for all of the lights to turn off before you
turn on the server again or disconnect it from the power source. The Snap Server
should never take more than thirty seconds to shut down.
Note It is important to shut down your server properly to avoid the possibility of
data corruption.
Step 3: Connect to the Server for the First Time
Your Snap Server is preset to acquire an IP address automatically. If your network
does not automatically assign IP addresses, you may not be able to see the server on
your network and you will have to manually assign an IP address.
8
Snap Server 110/210 User Guide
Step 3: Connect to the Server for the First Time
Two procedures are described here for connecting to the Snap Server.
Use this procedure
if...
Connect Using the Server Name
your network assigns IP addresses automatically.
Connect to a Snap Server Using Snap your network does not assign IP addresses
Server Manager (SSM)
automatically or if your client cannot resolve the
server name to an IP address.
Connect Using the Server Name
1 Find the server name.
The default server name is SNAPnnnnnn, where nnnnnn is the server number.
For example, the name of a Snap Server with a server number of 401178 is
SNAP401178. The server number is a unique, numeric-only string that appears
on a label affixed to the underside of your Snap Server’s chassis.
2 Connect to the server.
In a Web browser,
enter the following
URL:
1
http://SNAPnnnnnn
(where nnnnnn is the
server number)
3 Press Enter.
The Web View screen
opens. Click the
Administration link.
Note If the Web View
screen does not open,
perform the Connect
to a Snap Server
Using Snap Server
Manager procedure.
4 Log into the
Administration Tool.
In the login dialog
box, enter admin as the
user name and admin
as the password, then click OK.
Chapter 1 Installing the Snap Server
9
Step 3: Connect to the Server for the First Time
5 Complete the Initial Setup Wizard.
For instructions on using the Initial Setup Wizard, see page 11.
Connect to a Snap Server Using Snap Server Manager (SSM)
Use this procedure if your network does not assign IP addresses automatically or if
you cannot resolve the server name to an IP address.
1 Install SSM.
To download and install SSM, locate the Install_SSM.html file on the root of your
Snap Server User CD. Double-click the file to open it and follow the instructions.
Note SSM can be installed on several client platforms, including Windows,
Macintosh OS X, Linux, and UNIX. If you plan to run SSM on a Macintosh client,
you must upgrade the client to MacOS 10.2 or higher (required for JRE 1.4.0 or
higher support).
Upon startup, SSM displays the IP address of each Snap Server on its local
network segment.
2 Launch SSM.
Once you have installed SSM, launch it using one of the methods described in the
following table:
Operating System
Procedure
Microsoft Windows 98/NT/XP/
2000/2003/Vista
Click Start. Point to Programs > Snap Server
Manager, then select Snap Server Manager.
Macintosh v10.2 or higher
Open the Snap Server Manager folder and doubleclick the Snap Server Manager icon.
UNIX/Linux
For default options:
cd to home directory, then run the Snap Server
Manager command: ./Snap_Server_Manager
If you selected not to create links:
cd to home directory, then cd to the Snap Server
Manager directory, and run the Snap Server Manager
command: ./Snap_Server_Manager
10
Snap Server 110/210 User Guide
Step 4: Configure your Server Using the Initial Setup Wizard
3 If using a DHCP server (server that automatically assigns IP addresses), skip to
the next step. Otherwise:
In the SSM console, right-click a server name and select Set IP Address. You will
need to have the following information:
• The IP address for the Snap Server (required)
• The subnet mask (required)
• The default gateway IP address
• The domain server IP address
• WINS server(s) IP address(es)
At a minimum, enter an IP address for the Snap Server and a subnet mask, and
then click OK.
4 Launch the
Administration Tool
from the SSM console.
In the SSM console,
right-click a server
name and select Launch
Web Administration.
5 Log into the
Administration Tool.
Click the Administration
link, and in the login
dialog box, enter admin
as the user name and
admin as the password, then click OK.
6 Complete the Initial Setup Wizard.
For instructions on using the Initial Setup Wizard, see the next section.
Step 4: Configure your Server Using the Initial Setup
Wizard
The first time you connect to a Snap Server using the browser-based Administration
Tool, the Initial Setup Wizard runs. The Initial Setup Wizard consists of several
screens that allow you to change the server name, set the date and time, set the
administrator password, configure TCP/IP settings for the Ethernet port
(Ethernet1), and reclaim storage space that has been reserved in case you want to
use Snapshots.
Chapter 1 Installing the Snap Server
11
Step 4: Configure your Server Using the Initial Setup Wizard
Server Name
The default server name is SNAPnnnnnn, where nnnnnn is the server number. If
desired, enter a unique server name of up to 15 alphanumeric characters. In
addition to letters and numbers, you can also use a dash (-) between characters, but
spaces and underscores (_) are not allowed.
Date/Time Settings
The Snap Server time stamp applies when recording server activity in the event log
(Monitor Menu), setting the create/modify time on a file, and when scheduling
snapshot or antivirus operations. Edit the settings according to local conditions.
Note Snap Servers automatically adjust for Day Light Savings Time.
Changing the Administration Password
The default administrator user name is admin and the default password is also
admin. To prevent unauthorized access to the Snap Server, enter a secure password
immediately in the fields provided.
Note A password must consist of 1 to 15 alphanumeric characters and is case
sensitive.
Reclaiming Snapshot Space
A Snapshot is a point-in-time image of your volume. On all Snap Servers, 20% of the
default volume space is reserved in case you want to use Snapshots for backup and
recovery purposes (for more information about using Snapshots, see the Snapshots
topic in the GuardianOS online Help). The Snapshot utility must be licensed to be
activated.
If you are certain that you will not use snapshots, you can reclaim that space on the
volume by clicking the Reclaim Snapshot Space button in the Initial Setup Wizard.
Caution If you delete the snapshot space at this time (during the volume
configuration process), you will not be able to restore it later if you decide that you
want to use snapshots. Therefore, it is recommended that you retain the snapshot
space during this initial configuration. You can always delete or reduce it from the
Storage > Snapshots page in the Administration Tool if you have purchased a
Snapshots license. Or, for servers with no Snapshots license, you can simply
increase your default volume size in the Storage > Volumes page.
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Locating Your Snap Server on Your Network
Server Registration
Register your server to receive Adaptec services and support, to create and track
service requests, to download software updates, and to receive exclusive
promotional offers.
To Register a Single Server
Until you register, the Registration window will appear as your opening screen
every time you start the Guardian OS. Click the Click here link to open a separate
browser window where you can register your server.
Note You can also register multiple Snap Servers in one operation using SSM. For
more information, install SSM (see page 10) and refer to “Using SSM to License
Multiple Snap Servers” on page 31.
Locating Your Snap Server on Your Network
Once installed on your network, the Snap Server appears as a server with a shared
folder. You can use it to organize and store files in the same way that you use the
folders on your local hard disk drive.
In general, you can use the following guidelines to connect to the Snap Server.
These guidelines are described in more detail on the following pages.
To connect to the server using:
Do this:
Microsoft Windows ®
Look for the server in Network Neighborhood, My
Network Places, or Network. If the default
settings were not changed during installation, it will
appear under Workgroup.
Macintosh
Connect to the server using the Chooser, Network
Browser, or Connect to Server.
Web browser
Enter the server name or IP address in your Web
browser’s location or address box.
NFS
Mount the desired share using the server name or
IP address.
FTP
Enter the server name or IP address in your FTP
client application.
Chapter 1 Installing the Snap Server
13
Locating Your Snap Server on Your Network
Windows Users
Windows 2000 and Me
The Snap Server should automatically appear in My Network Places under
Workgroup if the default setup was accepted during installation. If it does not
appear, follow the steps described here:
1 On the Start menu, click Search and then For Files or Folders.
2 In the Search Results window, select Computers.
3 In the Search for Computers dialog
box, enter the server name and
click Search Now. By default your
server name is based on the server
number. For example, a Snap
Server with the server number
30123 would by default be named
SNAP30123.
4 Wait for the server to appear (you
may need to try again after a few
minutes if you have just turned on
the server).
5 Double-click the Snap Server icon
to see a folder that represents the
network disk drive(s).
Windows XP
The Snap Server should automatically appear in My Network Places under
Workgroup if the default setup was accepted during installation. If it does not
appear, follow the steps described here:
1 On the Start menu, click Search and then Computers or People.
2 In What Are You Looking For, select Computers on the Network.
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Locating Your Snap Server on Your Network
3 In the Search for Computers dialog box,
enter the server name and click Search
Now. By default your server name is based
on the server number. For example, a Snap
Server with the server number 30123 would
by default be named SNAP30123.
4 Wait for the server to appear (you may need
to try again after a few minutes if you have
just turned on the server).
5 Double-click the Snap Server icon to see a
folder that represents the network disk
drive(s).
Windows Vista
The Snap Server should automatically appear in Network under Workgroup if the
default setup was accepted during installation. If it does not appear, follow the
steps described here:
1 On the Start menu, click Search
and then For Files or Folders.
2 In the Search Results window,
select Network in the address bar’s
search context drop-down menu.
Note A message may appear in
the window indicating that
Network Discovery is disabled. To
enable it, click the message and
select the appropriate icon. If
Discovery is not turned on, you
will not be able to see any servers
on the network, though you can
still connect directly to the server
by mapping a network drive letter
(see “Mapping a Drive in
Windows” on page 16).
3 Type the server name in the Search box and press Enter.
Note By default, your server name is based on the server number. For example, a
Snap Server with the server number 30123 is named SNAP30123.
4 Wait for the server to appear (you may need to try again after a few minutes if
you have just turned on the server).
Chapter 1 Installing the Snap Server
15
Locating Your Snap Server on Your Network
5 Double-click the Snap Server icon to see a folder that represents the network disk
drive(s).
Windows 95, 98, or NT
The Snap Server should automatically appear in your Network Neighborhood
under Workgroup (if the default settings were used). If it does not, follow the steps
described here:
1 On the Start menu, click Find and then
Computer.
2 Enter the server name. By default your server
name is based on the server number. For
example, a Snap Server with the server
number 30123 would by default be named SNAP30123.
3 Click Find Now and wait for
the Snap Server to appear
(you may need to try again
after a few minutes if you just
turned on the server).
4 Double-click the Snap Server
icon to see a folder that
represents the network disk
drive(s).
Mapping a Drive in Windows
You can also connect to your Snap Server by mapping a drive to a directory on the
server. The procedure to map a drive is essentially the same for all versions of the
Windows, though some of the names change slightly from version to version (e.g.,
My Computer in NT/2000/XP vs Computer in Vista).
1 Right-click the My Computer icon on your desktop and select Map Network Drive,
or open Windows Explorer and select Map Network Drive from the Tools menu.
2 In the Map Network Drive dialog box, select a drive (or accept the default
selection) and type in the Snap Server and directory you want to map using the
syntax \\server\share. For example:
\\Snap401178\Share1
3 If you want the drive to be mapped every time you log in, click to put a check in
the Reconnect at logon box. Click Finish.
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Locating Your Snap Server on Your Network
4 You will be asked for your Snap Server userid and password if it is different than
your Windows logon. The drive will then be visible as a network drive.
Macintosh Users
To connect to the Snap Server using MacOS 9.x
1 Select the Network Browser or Chooser
from the Apple menu. In the Chooser, click
the AppleShare® icon.
2 If you use zones with AppleTalk, select the
default zone in the AppleTalk Zones® list.
3 Scroll through the list of servers in the
Select a file server list and select your Snap
Server, then click OK.
4 When asked for a user name or password,
click GUEST, then click OK.
5 In the server dialog box, select SHARE1 on
SNAPnnnnnn.
6 Click OK to mount the server on your
desktop.
To connect to the Snap Server using a MacOS 10.x
1 From the Finder, click Connect to Server from the Go menu.
2 In the Connect to Server window, enter:
afp://servername
or
afp://ipaddress
in the Server Address box, then click Connect.
3 When prompted for a user name and password, enter a valid user name and
password (for example, admin, admin) or click Guest, then click Connect.
4 Select SHARE1, then click OK to mount the server on the desktop.
Chapter 1 Installing the Snap Server
17
Locating Your Snap Server on Your Network
To Connect to the Snap Server Using Windows Networking (SMB)
MacOS X clients who belong to a Windows domain can connect using SMB as well
as Apple File Protocol (AFP).
1 Choose Go from the menu bar. In the Connect to Server dialog box, enter one of
the following:
smb://servername
smb://ipaddress
Click Connect.
2 Select a share (called a volume on the Mac) to mount on your desktop.
a If “guest” is enabled for SMB or if your default log on is a valid SMB user, you
will be presented with a share selection dialog box. Choose the share to
connect to or click Authenticate to log in as a different user. A network icon
should appear on your desktop for the share.
b If a user login prompt displays, enter a username and password. Once
authenticated, the share selection dialog box will be displayed. Choose the
share to connect to. A network icon should appear on your desktop for the
share.
Note If you configured your Mac not to show drives on the desktop, you can find
the Snap Server by selecting File > New Finder Window in the menu bar.
3 To access files on the server, double-click the icon for the share. A Finder window
will display the contents of the share, and your Snap Server will now behave like
any other disk on your Mac.
To disconnect from the Snap Server, drag its icon into the trash.
Connecting from the Web
By default, you can view folders and files on the Snap Server from the Web. To
connect from a Web browser:
1 Type the server’s name or IP address in your browser’s Location or Address box.
2 Press Enter. This will connect you to the server’s Home page.
To browse the contents of the server, click the SHARE1 link. Additional links
appear if you add network shares. If you restrict access to a network share, you
must log in with the right privileges to browse the contents of the share.
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Locating Your Snap Server on Your Network
Connecting from an NFS Mount
To connect to the server using an NFS mount:
1 From a command line, type
mount server_name:/share_name /local_mount
where server_name is the name or IP address of the server, share_name is the
name of the share to which you want to mount, and local_mount is the name of
the mount target directory.
2 Press Enter. You are now connected to the specified share on the server.
For more details about working with NFS Networks, see the GuardianOS online
Help or the Administrator Guide on your user CD.
Connecting from an FTP Application
To connect to the server using FTP:
1 Type the server’s name or IP address in your FTP program’s Location or Address
box.
To connect via a command line, type
ftp server_name
To connect via a Web browser, type
ftp://server_name
where server_name is the name or IP address of the server.
2 Press Enter. This connects you to the server’s FTP root directory. All shares and
subdirectories will appear as links or folders.
If you restrict access to a network share, you must log in with the right privileges to
browse the contents of the share. You cannot manage files or folders in the FTP root
directory.
For more details about working with FTP, see the GuardianOS online Help or the
Administrator Guide on your User CD.
Chapter 1 Installing the Snap Server
19
Locating Your Snap Server on Your Network
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Snap Server 110/210 User Guide
Chapter 2
Using Your Snap Server
You can connect to the server with your Web browser to perform administrative tasks
using the GuardianOS Administration Tool.
This chapter gives you a brief introduction to the Administration Tool interface and
functionality. It does not attempt to cover all of its features. For in-depth information
about the tasks you want to perform, use the GuardianOS online Help or reference
the Administrator Guide on your User CD.
Using the Administration Tool
Connecting to the Home Page
To display the Snap
Server Home page,
start your Web
browser, enter the
server’s name or IP
address in the
Address or Location
box, and press Enter.
From the Home page,
you can:
• Click a Share icon to access the folders and files within that share.
• Click the Change Password link to change the password for a local user. (Local
users are described in “Defining Snap Server Users” on page 37.)
• Click the Administration link to log in and display the Administration menu where
you can access server management features and perform administrative tasks.
Snap Server 110/210 User Guide
21
Using the Administration Tool
The Administration Tool Interface
When you click the Administration link and log in to the Administration Tool, a
screen similar to the following opens, displaying status information about your
server and a site map of the different GuardianOS menus. The screen contains three
major activity areas.
Browser buttons
Menu bar
Main panel
Activity Area Description
Menu bar
The menu bar displays six tabs. Click one to open the menu for that set of functions.
The options will appear below the menu bar and in the screen’s main panel.
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Snap Server 110/210 User Guide
Using the Administration Tool
Activity Area Description
Browser
buttons
Home—Click to return to the Home page, which shows the server status
and site map.
Snap Finder—Click to open a screen identifying all of the Snap Servers
currently on your network. You can access any of the Snap Servers by
clicking the Server Name or IP address link.
SnapExtensions—Click to open the SnapExtensions screen, where you
can configure or manage licenses for third-party software.
Help—Click to open the online help for the Administration Tool.
Contact Us—Click to open a screen where you can access online
Technical Support for your Snap Server.
Main panel
When a Menu Bar tab is selected, the functions associated with that tab are
displayed in the main panel with brief descriptions of the activities you can perform
by clicking that link.
Chapter 2 Using Your Snap Server
23
Using the Administration Tool
Use the Server Tab to...
• Change server settings — Modify the server name, date, and time.
• Set up email notification — Set up the server to send out email notifications
when events occur (such as a server restart, server overheating, drive failure,
RAID rebuild, trial license expiration, or volume space reaching limit).
• Configure Secure Shell (SSH) — SSH is a service that provides a remote console
for special system administration and customer support access to the server.
SSH is similar to telnet but more secure, providing strong encryption so that
no passwords cross the network in clear text.
Caution SSH is disabled by default, and should only be enabled to install or
start a supported backup agent, or under the direction of a technical support
representative. To maintain security, disable SSH immediately after the task is
complete.
• Configure UPS as your power source — Adaptec recommends that you use an
APC-brand UPS as a power source to ensure a clean shutdown in the event of
an extended power failure, and to automatically restart the server when the
power outage is over. Use this screen to enable UPS in the GuardianOS. You
will also need to configure the UPS in the APC user interface.
• Set your server up to be a print server — Set your server up to be a print
server for USB-connected printers.
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Snap Server 110/210 User Guide
Using the Administration Tool
Use the Server Tab to...
• Configure Unicode — Unicode defines a universal means of representing
characters in all languages, allowing better interoperation of varying
languages using different alphabets and character sets in file and user names.
More information is available at http://www.unicode.org and in the Unicode
topic of the online Help or Administrator Guide.
Caution Once Unicode has been enabled on a GuardianOS Snap Server, it is
not possible to disable Unicode. Enabling Unicode will alter the functionality
of some third party applications and SnapExtensions that do not fully support
Unicode.
• Register your server — Register your server to receive Adaptec Trusted
Services and support, to create and track service requests, to download
software updates, and to receive exclusive promotional offers.
Use the Network Tab to...
• View network settings for your Snap Server — The Network Information link
allows you to view the current network configuration.
• Assign a static IP address — Use the TCP/IP link to assign a static IP address
(e.g., if your network does not automatically assign IP addresses).
• Configure the Snap Server to be a DHCP server — Click the DHCP link to
enable/disable the Snap Server to be a DHCP (Dynamic Host Configuration
Protocol) server and dynamically acquire IP addresses.
Note To be a DHCP server, the server must have a static IP address.
Chapter 2 Using Your Snap Server
25
Using the Administration Tool
Use the Network Tab to...
• Configure access for various protocols — The GuardianOS supports access to
the Snap Server from a variety of platforms.
• The Windows link configures Windows access and enables/disables the
Guest User account.
• The Apple link enables/disables AFP (Apple File Protocol) for Macintosh
systems.
• The NFS link enables/disables NFS (Network File System) for Unix and
Linux users.
• The NIS link configures NIS (Network Information Service), a means to
manage centralized User IDs (UID) and Group IDs (GID).
• Configure FTP access and Anonymous User Access — The FTP link allows you
to enable/disable FTP (File Transfer Protocol), a standard Internet protocol
that provides a way to exchange files between computers on the Internet. You
can also allow/disallow Anonymous Users to access your server via the web.
• Configure the Snap Server as an SNMP agent — Use the SNMP link to enable/
disable SNMP (Simple NetWork Management Protocol), a system to monitor
and manage network devices such as computers, routers, bridges, and hubs.
• Configure web browser access — The Web link lets you enable/disable http:
access (http: is nonsecure; https: is secure), and require authentication for Web
View users.
• Configure iSNS — If you have iSCSI disks, configure iSNS (Internet Storage
Name Service) by clicking the iSNS link. iSNS facilitates the automated
discovery, management, and configuration of iSCSI. For more information
about iSCSI and iSNS, see the iSCSI topic in the online Help.
Note A license is required to activate iSCSI.
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Snap Server 110/210 User Guide
Using the Administration Tool
Use the Storage Tab to...
• Create RAID Sets, Volumes, and Shares — The Storage Guides link opens the
RAID wizard, which takes you through the steps to create or modify a RAID,
volumes, and shares.
You can also create or modify your RAID by clicking the RAID Sets link. And
you can create or modify volumes using the Volumes link.
See page 34 for more information about modifying your disk configuration.
• View your disk drive information — The Disks/Units link opens a page that
displays a graphic representation of disk status and the RAID configuration on
your server.
• Assign Quotas — The Quotas link opens a page where you can set limits to the
amount of space different users have available on the volume. For more
information about assigning quotas, see page 40.
• Schedule a Snapshot — The Snapshots link opens a page where you can
schedule a snapshot of your volume to be used for backup or recovery
purposes. For more information about Snapshots, see page 34.
Note Snapshots require a separate license (available through the
SnapExtensions page), and space allotted on the volume (see page 34 for more
information).
• Create or modify an iSCSI disk — Use the iSCSI link to create or modify an
iSCSI disk. For more information about iSCSI, see the iSCSI topic in the online
help.
Note iSCSI requires a separate license (available through SnapExtensions).
Chapter 2 Using Your Snap Server
27
Using the Administration Tool
Use the Security Tab to...
• Configure Windows network access — The Security Guides link takes you
through the steps to automatically add your Windows network users to the
Snap Server user list. See page 37 for more information.
• Create or modify shares — The Shares link opens a page where you can
create or modify shares on your volume. You can then apply rules to allow or
restrict users from accessing the shares.
• Create or modify users and groups — The Local Users and Local Groups
links open pages where you can create users and groups on the Snap Server,
and you can specify their access privileges.
• Assign a security model to your volume — The SnapTrees link opens a page
where you can assign either a Windows- or a UNIX-style security model to the
volume. The security model determines the file-level security scheme that will
apply to files and folders within the volume or SnapTree directory. New
volumes default to the Windows-style security model.
• Map IDs between Windows and local or NIS users — The ID Mapping link
opens a page where you can map IDs, allowing users and groups that exist on
Windows domains to share user IDs with local or NIS users and groups. This
results in the same permissions and quota consumption applying to both the
Windows domain user and the local or NIS user.
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Snap Server 110/210 User Guide
Using the Administration Tool
Use the Monitor Tab to...
• View system configuration and user information — From the Monitor tab, you
can view the following:
• System status information, including server name, model, OS version,
server number, CPU, memory, etc. (System Status)
• The amount of space remaining on your volume(s) (Volume Usage)
• The number of users who are logged into the Snap Server (Active Users)
• The number of open files on the server (Open Files)
• A list of server activities, including errors, warnings, and other information
(Event Log)
• A list of USB tape backup devices attached to the server (Tape)
• Send system information to Adaptec — Click the Support link to open a page
where you can send your system information to Adaptec technical support for
troubleshooting.
Chapter 2 Using Your Snap Server
29
Using the Administration Tool
Use the Maintenance Tab to...
• Shut down or restart your server — Click the Shuddown/Restart link to open
a page where you can gracefully (safely) shut down or restart your server.
• Identify backup or media servers — Click the Host File Editor link to supply a
hostname-to-ip address mapping that identifies backup or media servers in
the Snap Server’s hosts file.
• Reset your server to factory defaults — Click the Factory Defaults link to reset
your server settings (network configuration, system settings, access settings)
to the factory defaults.
• Create a recovery image — Click the Disaster Recovery link to open a page
where you can create a recovery image of the server volume, select to recover
server-specific settings, or select to recover volume-specific settings.
• Update your GuardianOS — Click the OS Update to open a page where you
can download and install the latest GuardianOS update from the Snap Server
web site.
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Using Snap Server Manager
Using Snap Server Manager
You can manage your Snap Servers using Snap Server Manager (SSM), a javabased, platform-independent utility that allows you to discover, configure, and
monitor all of the Snap Servers on your network. You can also compare, copy, and
configure settings for groups of GuardianOS Snap Servers in a single operation.
Note Managing multiple servers using Snap Server Manager requires a separate
license for each additional server you wish to manage.
Right-click a
server group to
administer
multiple servers
at the same time
Server Groups
Server List
Status Bar
Installing SSM
To install and launch SSM, follow the instructions in “Connect to a Snap Server
Using Snap Server Manager (SSM)” on page 10.
Using SSM to License Multiple Snap Servers
You are automatically licensed to use SSM with a single server at a time. However,
if you use SSM to manage multiple servers, you must purchase a license for each
server. Registering your Snap Servers first will streamline the license acquisition
process.
1 Purchase a license for each Snap Server.
Visit the Snap Server web site (http://www.snapserver.com) and navigate to the
Snap Server Manager page to purchase an SSM license for each Snap Server. You
will receive an email containing proof of purchase (PoP) numbers that you can
use to generate your SSM licenses.
Chapter 2 Using Your Snap Server
31
Using Snap Server Manager
2 In SSM, access the License Required dialog box.
With PoP numbers at hand, start SSM and select the servers to be licensed. Then
select the Administration > License Servers for SSM command and enter the
necessary administrative password(s). The License Required dialog box opens.
3 Generate the license keys using the Snap Server Registration Server.
In the License Required dialog box, click the Obtain license keys link to open the
Registration Server page. If you have already registered your servers, the fields
for the server and serial numbers you need to generate the keys will
automatically populate. Complete the remainder of the required fields as
indicated on the page and then submit the form to obtain the license keys.
Note Should you need to enter the serial number manually, you can find the
number (a 10-character alphanumeric string) on a label affixed to the underside
of your Snap Server.
4 Copy and paste the license keys into SSM's Enter License dialog box.
Copy the license keys from the page generated by the Registration Server. Then,
in the License Required dialog box, click Enter License, paste the keys in the space
provided, and then click OK. The licensed state should now read licensed.
Using SSM to Manage Multiple Snap Servers
If you have more than one Snap Server on your network, you can use SSM to
manage them all at the same time.
Some of the multiserver management features include:
• Simultaneous application of settings to server groups — You can organize
GuardianOS servers into functional groups and apply settings to all servers in the
group simultaneously.
• Comparing settings across servers — SSM can compare settings across any
number of GuardianOS servers and identify when settings differ among servers.
For example, comparing protocol access configuration for a group of servers may
reveal that settings are consistent for Windows, NFS, and AFP but that
differences exist among servers in HTTP/HTTPS and FTP settings.
• Copying settings from one server to one or more different servers — SSM can
copy selected settings (TCP/IP, SNMP, SMB, etc.) from any GuardianOS server
to one or more different GuardianOS servers.
• Scheduling operations to run during offpeak hours — Operations can be
scheduled to run on multiple GuardianOS servers during offpeak hours.
• Automatic email notification of completed operations — You can configure SSM to
send an operations report (CSV format) upon completion of any operation.
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Snap Server 110/210 User Guide
Chapter 3
Customizing Your Snap Server
Your Snap Server is configured so that you can use it immediately in its default
condition. Or, you can also customize the server to your own specifications.
Customizations can include:
• Modifying your server settings
• Reclaiming snapshot space
• Changing the default storage configuration
• Creating Shares
• Setting up security by assigning file access permissions and quotas to users
Caution By default, no security restrictions are in place for accessing the files and
folders within the Snap Server. Anyone who can connect to the Snap Server from
your network or from the Internet can access any of the server’s files. If you are
concerned about the security of your files, you will want to set up users and
access restrictions.
• Enabling email notification
• Enabling third party software
• Setting up data protection schedules
• Configuring your server to be a print server
Modifying Your Server Settings
When you first set up your Snap Server, the Initial Setup Wizard guides you
through configuring the server name, date and time, login name, and password.
You can change these settings at any time by starting the Administration Tool and
selecting the Server tab, then selecting the setting you want to modify (see “Using
Your Snap Server” on page 21 for an introduction to using the GuardianOS
Administration Tool).
Snap Server 110/210 User Guide
33
Reclaiming Snapshot Space
Reclaiming Snapshot Space
A Snapshot is a single point-in-time image that is taken of a volume. It can then be
used to back up the volume without interfering with activity on the live volume. In
the event of corruption, it can also be used to restore the volume or files on the
volume to the snapshot state. All Snap Servers are configured with 20% of the
default volume set aside for snapshots.
Note Snapshot capability is built into your Snap Server system, but it must be
licensed before it can be used. To license Snapshots, click the SnapExtensions
icon
in the upper corner of the Administration Tool screen, then click the
License Required link next to Snapshots.
The Initial Setup Wizard prompts whether you want to continue to reserve 20% of
disk space for future snapshot use. If you choose to preserve Snapshot space and
later decide that you do not plan to use snapshots or you want to change the
amount of space set aside, you can modify or remove the space allotted by going to
Storage > Volumes, clicking the volume, then changing the volume size.
Changing Disk Configuration
Your Snap Server’s disk configuration was preset at the factory, and the default disk
settings depend on the Snap Server.
Caution Make changes to the disk configuration before you store any files on the
server. Changing the configuration will erase all data stored on the disk drives.
RAID Configuration Options
Snap Server 110
The Snap Server 110 has a single disk, which supports only a 1-drive RAID 0
configuration.
Because a single disk can only support RAID 0, you cannot change the RAID level.
However, you can change the number and/or size of the volumes on the RAID if
you wish to create separate file systems. The Snap Server ships with a single default
volume. You can delete the default volume and create multiple smaller volumes on
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Snap Server 110/210 User Guide
Changing Disk Configuration
the RAID if desired. However, be aware that deleting the default volume may also
disable some third party applications that reside on the volume.
Note Before
reconfiguring the
volume space, be
sure to review the
Volumes topic in
the Admnistration
Tool’s online
Help.
To modify your
RAID configuration, navigate to Storage > Storage Guides in the Administration
Tool. The RAID wizard will step you through the process of making volume and
share modifications.
Snap Server 210
The two-disk Snap Server 210 has three RAID configuration options:
• RAID 0 (2-drive stripe, single large volume): The two disk drives are combined
into one larger disk, and data is striped across the disks. This is the default
configuration. It provides the best performance but does not provide data
protection.
• RAID 0 JBOD (two independent volumes): Each of the two disk drives is
configured as a 1-drive RAID 0.
• RAID 1: One disk duplicates the data stored on the other disk. This configuration is
also known as disk mirroring. You only have half your storage space available for
data using this configuration, but, if a disk fails, the remaining disk automatically
takes over and the server continues operating without interruption or loss of
data.
To change disk
settings,
navigate to
Storage >
Storage Guides
in the
Administration
Tool and select
the type of
RAID you
want to
configure.
Chapter 3 Customizing Your Snap Server
35
Creating Shares
The RAID wizard will step you through the process of configuring the RAID,
volumes, and shares.
Note Before reconfiguring volume space, be sure to review the Volumes topic in the
Admnistration Tool’s online help.
Creating Shares
Your Snap Server is
pre-configured with
one volume (VOLO)
and one share
(SHARE1). You can
use this
configuration and
simply add
subdirectories,
folders, and files to
the default SHARE1,
or you can create
new shares if your
environment
requires a more complex configuration (e.g., you want to restrict access to or hide
certain shares). To create a new share, navigate to Security > Shares in the
Administration Tool and click New. Provide the required name, location, and
security model information about the new share. Click the Advanced button to
specify hidden shares, network access, or Snapshot shares. For detailed information
about creating and configuring a share, see the WebUI Online Help.
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Snap Server 110/210 User Guide
Setting Up Security
Setting Up Security
To control who can access the
files and folders stored on the
server, you must set up
security restrictions. To set up
security on your server, use
the settings on the Security
menu in the Administration
Tool.
Caution The default
configuration allows all users
on your network full access to
all disks on the server. If you
have Web access enabled, this could include Internet users as well, depending on
your network setup. If you intend to store sensitive data, you should define tighter
security restrictions before putting the data on the server.
Setting up security for the files and folders on your Snap Server consists of the
following three steps:
1 Define the Snap Server users
2 Assign user access
3 Assign disk usage quotas
Defining Snap Server Users
Before you can give or deny access to a server, you need to identify the users. The
Snap Server by default provides a set of pre-defined users and groups. Your server
also allows you to use pre-existing Network Users or to define Local Users and
Groups.
Pre-defined Users and Groups
Snap Servers ship with the following predefined local users and groups that allow
administrative and guest user access to the server. These local users and groups
cannot be modified or deleted.
Default Local Users and Groups
admin
The admin user account is used to log into the Administration Tool. The
default password for the admin account is also admin.
guest
The guest user account requires no password.
Chapter 3 Customizing Your Snap Server
37
Setting Up Security
Default Local Users and Groups
AllLocalUsers
The AllLocalUsers group account includes all local users created on the
Snap Server.
AllUsers
The AllUsers group account includes all local, Windows domain, and
NIS users.
admingrp
The admingrp account includes the default admin user account. Any
local user accounts created with admin rights are also automatically
added to this group.
Defining Network Users
Network Users are users whose information the server obtains from a Microsoft
Windows domain. These network services allow you to define users in a central
location and use those definitions across your network.
To access network user lists, click Security > Security Guides, then do one of the
following:
• Click Using Windows NT domain security to add Microsoft Windows NT network
users that are part of the domain. Read the initial screen, then click Next to
continue. You are guided step-by-step to add desired users.
• Click Using Windows Active Directory security to add Microsoft Windows Active
Directory (ADS) domain users. Read the initial screen, then click Next to continue.
You are guided step-by-step to add desired users.
Defining Local Users
Local Users are users you define on a specific Snap Server. All of their user
information is stored on the server.
To simplify user access for Windows Workgroup or Macintosh clients, create local
accounts on the Snap Server that match those used to log into client workstations.
This strategy allows users to bypass the login procedure when accessing the Snap
Server.
To define Local Users, click Security > Local Users, then click New. You can use other
buttons on this page to manage Local Users.
Defining User Groups
You can define User Groups and you can also give or deny access to the entire group.
If you have defined network users, any groups defined in the Microsoft Windows
domain service are available for you to use on the server.
To define groups of Local Users, click Security > Local Groups, then click New. You
can use the other buttons on the Security page to manage local user groups.
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Snap Server 110/210 User Guide
Setting Up Security
Assigning User Access
Access to Network Shares
Network shares are virtual folders that map to an actual directory on the server.
They are equivalent to Microsoft networking shares, Macintosh networking shared
folders, and NFS exported file systems.
Snap Servers are configured at the factory with one share for the default volume
and RAID. You can create additional shares that represent an entire disk or a folder
within a disk by clicking Security > Shares, then clicking New.
You can also assign users or groups access permissions (full access, read only, or
access denied) to shares. These access permissions apply to all files and folders
accessible through the share.
To assign access permissions:
1 Click Security > Security Guides.
2 Click the Give users share-level access to an entire volume or Give users sharelevel access to a folder on a volume.
3 Follow the instructions to select or create a share, and to give or restrict access to
that share.
Access to Files and Folders
If desired, you can assign the following access permissions to specific files and
folders on your Snap Server:
Full Access
User/group has full access privileges.
Read Only
User/group can only read the contents of the files or folders.
For example, you may have a network share open for full access by EVERYONE.
You can prevent certain files (or folders) from being overwritten by changing their
access rights from “Full Access” to “Read Only.” You can also control access to
individual files (or folders) by adding users (or groups) with specific rights to the
list of who can access the files (or folders).
To assign access permissions to a share:
1 Select Security > Shares in the Administration Tool. The server displays a list of
network shares that you have defined.
2 Highlight the share to which you want to assign permissions and click the Access
button.
3 Select the users and groups you wish to add, pick the appropriate security level,
and click Add to add them to the security list. To change the access permissions
Chapter 3 Customizing Your Snap Server
39
Setting Up Security
for a user (or group), select the user or group whose access you wish to modify,
select the new permissions level from the drop down list, click the Change Access
button, then click OK.
To assign access permissions to files and folders within a share (Windows NT,
2000, and XP):
1 In Windows Explorer, right-click the folder or file to which you want to assign
permissions, select Properties, and select the Security tab.
2 Add or remove users and groups, and assign permissions to each.
3 If you want this folder automatically to inherit the permissions of the parent
folder, select the Advanced button and click to place a check in the Allow
inheritable permissions from parent to propagate to this object box.
4 Click OK to save your changes.
To assign access permissions to files and folders within a share (Windows Vista):
1 In Windows Explorer, right-click the folder or file to which you want to assign
permissions, select Properties, and select the Security tab.
2 Click the Edit button, then add or remove users and groups, and assign
permissions to each. When you have finished, click OK.
3 If you want this folder automatically to inherit the permissions of the parent
folder, return to the Security tab, select the Advanced button, click Edit, and click
to place a check in the Allow inheritable permissions from this object’s parent box.
4 Click OK to save your changes.
The access permissions you assign to specific files and folders work in conjunction
with access permissions you assign to a network share. When access rights for a
user or group to a share differ from those to a file or folder in the share, the most
restrictive access right is enforced. For more information about the method used by
the GuardianOS to restrict access rights, review the Share and File Access topic in the
online Help.
Assigning Disk Usage Quotas
If desired, you can control how much disk storage space a user can use on the Snap
Server.
For example, you may want to prevent some of your users from using more than
100 MB of disk space each, but you may also want to allow other users to operate
without any restrictions.
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Snap Server 110/210 User Guide
Setting Up Security
To assign disk usage quotas:
1 Navigate to Storage > Quotas in the Administration Tool. If the Enabled link is
Yes, continue to the next step. If the link is No, click the link, then click to put a
check in the Enable Quotas on Volume [xxxx] box. You can also define a default
quota from this screen.
2 Click the volume on which you want to assign quotas. The server displays a list
of users along with their current disk space allocation and consumption.
3 Select the user for whom you want to assign a quota.
4 Enter the amount of disk space you want that user to have, or choose the No
Limit selection if you want the user to have no quota. Click OK.
If you have enabled the Snap Server email notification feature (see “Setting Up
Notification via Email” on page 42), the server informs you whenever users fill up their
available disk space.
Accessing the Snap Server with GUEST Privileges
By default, a Snap Server has a predefined local user named GUEST that, if enabled,
allows anyone to use the Snap Server. If a user tries to access the Snap Server and is
not recognized or if the user connects as an anonymous user via FTP, then that user
is identified as GUEST and has whatever access privileges that have been allowed
to GUEST, AllLocalUsers, and/or AllUsers. Depending on the level of security you
require, you may want to restrict GUEST privileges when accessing some (or all)
network shares.
Chapter 3 Customizing Your Snap Server
41
Setting Up Notification via Email
Setting Up Notification via Email
When certain events occur, an email notification can be sent to the administrator. To
configure this feature, do the following:
1 From the
Administration Tool,
select Server > Email
Notification.
2 Click to put a check
in the Enable Email
Notification box.
3 Fill in the IP Address
of the server, the
email address of the
sender, and the email
addresses of people
you want to receive
the notifications.
4 Put checks in the
boxes of all events you want to trigger email notifications, and click OK.
Note You may want to send a test email to confirm your settings. Check the Send a
test email... box to do so.
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Snap Server 110/210 User Guide
Adding SnapExtensions
Adding SnapExtensions
SnapExtensions are software applications, agents, and utilities that extend the
capabilities of a Snap Server. Some SnapExtensions are fully functional out-of-thebox; others may require a download and/or the purchase of a license for full
operation. For up-to-date information on feature availability, contact Adaptec.
Note Licenses can be obtained by clicking the License required link next to the
specific item on the SnapExtensions screen.
To access SnapExtensions, click the SnapExtensions icon
Admnistration Tool.
from any page in the
Feature
Description
CA eTrust Antivirus
Preinstalled antivirus software that requires a license to activate.
For more information about CA eTrust Antivirus, see the online
Help.
BakBone NetVault
Preinstalled backup software that requires a license to activate.
For information on installing and configuring NetVault, see the
documentation included with the NetVault CD that shipped with
your Snap Server.
NDMP (Network Data
Management Protocol)
Server
Preinstalled NDMP agent that allows the Snap Server to
participate in NDMP-based backup solutions. To enable the
service, a license is required.
Snap EDR Agent
Utility included with your Snap Server that moves, copies, or
replicates the contents of a share from one Snap Server to
another share on one or more different Snap Servers. Comes
with a 45-day trial license, but requires a license for each Snap
Server thereafter.
Snap Server Manager
Pre-installed utility for managing multiple Snap Servers
simultaneously. Functional out-of-the-box for single-server
administration; but a license is required for multiserver
administration. For more information, see “Using Snap Server
Manager” on page 31.
Chapter 3 Customizing Your Snap Server
43
Setting up Data Protection Schedules
Feature
Description
iSCSI
Internet SCSI (or iSCSI) is an iSCSI disk located on a Snap
Server volume which appears to a client machine as a local SCSI
drive. This storage virtualization frees the administrator from the
physical limitations of direct-attached storage media on network
clients or servers, allowing capacity to be expanded easily as
needed. A separate license is required.
Snapshots
A snapshot is a consistent, stable, point-in-time image of a
volume that can be backed up independent of activity on the live
volume. Snapshots can also satisfy short-term backup situations
such as recovering a file deleted in error, or even restoring an
entire file system, without restoring from tape. A separate license
is required to activate Snapshots.
Setting up Data Protection Schedules
Note Additional licenses are required to activate Snapshots and CA Antivirus.
Scheduling snapshots and antivirus scans, and creating a disaster recovery image
preserves your server configuration and protects your data from loss or corruption.
Scheduling Snapshots
Navigate to Storage > Snapshots to schedule snapshots or modify the space
available for storing snapshots. Snapshots should be taken when the system is idle
or under low data traffic. For more information about scheduling snapshots, see the
Snaphots topic in the Administration Tool online Help or the Administrator Guide on
your User CD.
Scheduling Antivirus Scans
To enable antivirus protection:
1 Click the SnapExtensions icon, then click CA Antivirus.
2 Click the checkbox to enable antivirus, then click OK. The browser will take you
back to the SnapExtensions screen.
3 Click CA Antivirus again and click the configuration link to launch the eTrust
administration user interface for configuration and scheduling of virus scans and
virus signature file updates.
For more infomation about scheduling antivirus scans, see the CA eTrust Antivirus
Software topic in the Administration Tool’s online Help or the Administrator Guide
on your User CD.
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Snap Server 110/210 User Guide
Using your Snap Server as a Print Server
Creating a Disaster Recovery Image
Create a disaster recovery image (DRImage) on the Maintenance > Disaster Recovery
page. This DRImage should be created after the server configuration is complete,
and can be used to recover the server or a replacement server to the configured
state. Review the Disaster Recovery topic in the online Help for more detailed
information.
Using your Snap Server as a Print Server
The Snap Server can be configured to emulate a Windows print server for up to four
locally-attached USB printers. Client machines connect to the Snap Server over the
network and share the printers. You can pause or resume the printer, and monitor
or cancel print jobs using the Administration Tool.
Configuring your Snap Server as a print server is a two part process.
• First configure the printer on the Snap Server.
• Next configure the client to print via the Snap Server.
Configuring the Printer on the Snap Server
1 Connect the printer to one of the USB ports on the Snap Server.
2 Power on the printer.
3 In the Snap Server’s Administration Tool, navigate to Server > Printing. A list of
currently defined USB printers is displayed. To add the new printer, click Add
Local Printer.
4 The Snap Server will detect the new printer and it should appear as an option in
the Local Printer Device dropdown list. Select that printer.
Chapter 3 Customizing Your Snap Server
45
Using your Snap Server as a Print Server
5 Give the printer a name, and complete Desciption and Location information as
desired. Click OK. The printer will appear in the list on the main printing page.
Adding the Network Printer to the Client
The Snap Server supports both Windows SMB (SAMBA) and IPP printing
protocols.
Note To make printer drivers easily accessible to users, copy them to a share which
everyone can access on the Snap Server.
Adding the NetWork Printer to a Windows Client
Windows offers several methods for adding a printer. Follow your usual method.
When asked to locate the printer, if you are using SMB, enter the Snap Server name
or IP address; if you are using IPP, enter the exact path as follows in the URL field:
http://servername:631/printers/sharename
where servername is the name or IP address of your Snap Server and sharename is the
name of the printer.
Note 631 is the IPP port number.
If you experience difficulty adding the printer, try the following:
1 Navigate to Start > Run and enter the server name as follows:
\\servername
2 After a delay, you may be prompted for a user name and password. Log in as a
user with access to the Snap Server.
3 A Windows Explorer window will open displaying all shares and printers on the
server. Right-click the server and choose Connect.
Adding the Network Printer to a Mac OS X Client
Add a printer using your usual method. If you are using SMB, you will need to
know the Snap Server name. If you are using IPP, you will need to enter the IP
address in the Type field and the printer and sharename in the Queue field.
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Snap Server 110/210 User Guide
Using your Snap Server as a Print Server
Adding the Network Printer to a Linux Client
Add a printer using your usual method. If you are using SMB, you will need to
know the Snap Server name. If you are using IPP, enter the exact path as follows in
the URL field:
http://servername:631/printers/sharename
where servername is the name or IP address of your Snap Server and sharename is the
name of the printer.
Note 631 is the IPP port number.
Monitoring Print Jobs Using the Administration Tool
Pause or resume the printer, and check the status of or cancel print jobs from the
Snap Server’s Administration Tool.
To Cancel Print Jobs
1 Navigate to Server > Printing and click the Status link next to your printer to open
the Job Status window and see your print job queue.
2 To cancel a print job, click to put a check in the box next to the job you want to
remove and click Cancel Selected Jobs. You can select to cancel multiple jobs. If
you want to cancel all the listed print jobs, click the Cancel All Jobs button. Click
the Refresh button to update the screen with the current list of print jobs.
Pausing the Printer
Click the Pause Printer button to pause all print jobs. When the printer is paused,
the button will become a Resume Printer button, which you can click to resume
printing.
Chapter 3 Customizing Your Snap Server
47
Using your Snap Server as a Print Server
Deleting a Printer from the Snap Server
When you remove a printer, remember to remove its information from both the
Administration Tool and the client machines.
1 Disconnect the printer cable from the Snap Server.
2 In the Administration Tool, navigate to Server > Printing. In the list of printers, the
status of printer you just removed should appear as Offline.
3 Click the printer link to open the Edit Printer page, then click the Delete button to
delete the printer.
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Snap Server 110/210 User Guide
Chapter 4
Assistance with Your Server
This chapter contains answers to several frequently asked questions. For more
troubleshooting tips, visit the Snap Server Web site at
http://www.snapserver.com/support.
Question:
Answer:
Can I use standard UNIX file
security on my Snap Server?
Yes. GuardianOS supports standard UNIX-type file
security. However, you should configure SnapTrees in
order to get proper support. For information about
configuring SnapTrees, see the SnapTrees and Security
Models topic under Share and File Access in the
GuardianOS online Help or the Administrator Guide on
your User CD.
Can I use a third-party utility to
defragment Snap Server hard
disks?
No. Snap Servers use XFS, which is highly efficient in
preventing file fragmentation when hard disks are not
filled to greater than 90% of their capacity.
How can I back up a Snap
Server?
The Snap Server can be backed up over the network from
a workstation or remote server with a backup device such
as a tape drive or hard drive connected to the workstation
or remote server. For information on the currently
supported backup applications, see the Third Party
Backup Applications topic in the GuardianOS online Help.
How can I back up my system
settings?
In addition to backing up the data stored on the Snap
Server, you may also back up its system and volume
settings. The Maintenance > Disaster Recovery screen
allows you to create the files you need to restore these
settings
How do I grant complete
access to a few users on my
network, but not others?
The simplest way is to use the browser-based security
setup screen to enter the user names of the people you
want to allow access to the Snap Server. Then either
remove or password-protect the GUEST user account.
Users defined in the Snap Server's security automatically
become members of the EVERYONE group, which is
granted complete access to all shares in the default
configuration. By disabling or password protecting the
GUEST account, you prevent connection by any user not
defined to the Snap Server's security. See “Accessing the
Snap Server with GUEST Privileges” on page 41.
Snap Server 110/210 User Guide
49
Question:
Answer:
How do I reset my server to
factory defaults?
Open the Administration Tool, and navigate to
Maintenance > Factory Defaults. Select from:
• Reset Network Configuration to Factory Defaults
• Reset System Settings, Network and Admin
Passwords to Factory Defaults
• Reset to default ACLs for volume: xxxx
Select the desired settings and click OK to restore default
settings.
How do I reset Snap Server
settings if I cannot connect to
it?
Resetting the Snap Server to its factory default settings
does not change the existing disk configuration or erase
any data stored on your disks.
While the server is running and fully booted, push the
reset button with a paperclip. The server will reboot and
perform a limited reset to defaults, including the following:
• Clears user-defined settings such as DHCP
configuration
• Resets the server name to its default setting
(SNAP<server number>)
• Resets network speed and bonding settings to their
defaults
• Resets the Administrator password to the default
(admin)
• Resets the web server to allow http
Why does Windows sometimes Some Windows clients are unable to recognize free disk
inaccurately report free space? space in excess of 2GB. This problem only affects the
display, it does not affect the available space or your
ability to use it. Use a Web browser to determine how
much free space is actually available.
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Snap Server 110/210 User Guide
Phone Home Support
Phone Home Support
Once your Snap Server has been registered, Phone Home Support becomes
available for use. Phone Home Support emails system logs and files that contain
information useful for troubleshooting purposes to Adaptec technical support. You
can use the Monitor > Support screen to open a new case with technical support; or,
in the course of working to resolve an issue, a technical support representative may
ask you to fill out and submit this page. If a case is already in progress, you will
need to enter the case number provided by the technical support representative.
Notes Phone Home Support interacts with two fields on the Server > Email
Notification screen: (1) To use Phone Home Support, you must enter a valid SMTP
server IP address on the Email Notification screen; and (2) the first email address
listed in the Recipient(s) field populates the Admin Email Address field on the
Support screen.
Complete the following fields as appropriate, then click OK:
Text Field
Description
Subject
(Required) Enter a concise description that identifies the issue.
Case
(Required) Select New Case if you are emailing technical
support for the first time. Select Existing Case if you have
previously contacted technical support concerning the issue.
Case Number
If you selected Existing Case above, enter the case number
provided by technical support.
Reply-to Address
(Required) This field defaults to the first email address entered
as a recipient on the System > Email Notification screen. If
necessary, enter at least one email address that will serve as
the contact email address for this issue.
To receive a copy of the email and system information
attachment, select the Cc Admin check box.
Comments
(Required) Enter additional information that will assist in the
resolution of the problem.
Chapter 4 Assistance with Your Server
51
Phone Home Support
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Snap Server 110/210 User Guide
Glossary
Term
Definition
access permissions
A rule associated with a share, a file, or a directory to
regulate which users can have access to the share and in
what manner.
ACL (Access Control List)
The list that controls access to directories and files. Each
ACL includes a set of access control entries, which contain
the metadata that the system uses to determine access
parameters for specified users and groups.
Administration Tool
A Web-based utility used for configuration and ongoing
maintenance, such as monitoring server conditions,
configuring email alerts for key events, or for SNMP
management.
AFP (AppleTalk Filing Protocol)
A Local Area Network (LAN) architecture built into all Apple
Macintosh computers.
agent
A program that performs some information-gathering or
processing task in the background. Snap Servers support
Data Protection Agents and can be configured as SNMP
agents.
AllLocalUsers group
The default group for all local users on Snap Servers. Local
users are set up by the Snap Server administrator. Network
users or Windows domain users are not part of the
AllLocalUsers group.
AllUsers group
A collection of all users. The Snap Server automatically
maintains the AllUsers group.
array
A series of objects, all of which are the same size and type.
In a server context, an array refers to the grouping of hard
drives into a RAID set.
authentication
The validation of a user’s identity by requiring the user to
provide a registered login name and corresponding
password.
Snap Server 110/210 User Guide
53
Term
Definition
autonegotiation
An Ethernet feature that automatically negotiates the fastest
Ethernet speed and duplex setting between a port and a hub
or switch. This is the default setting and is recommended.
autosensing
An Ethernet feature that automatically senses the current
Ethernet speed setting.
CA eTrust Antivirus
The antivirus software bundled with the Snap Server.
CIFS (Common Internet File System) The default Windows protocol for communication between
computers. A specification for an Internet file access
protocol that complements HTTP and FTP and reduces
access time.
default gateway
The router used when there is otherwise no known route to
a given subnet.
degraded
A RAID state caused by the failure or removal of a disk drive
in which data is consistent, but there is no redundancy.
DHCP (Dynamic Host Configuration A communications protocol that lets network administrators
Protocol)
centrally manage and automate the assignment of IP
addresses on a computer network. Each system that
connects to the Internet/intranet needs a unique IP address.
The Snap Server can be configured to perform as a DHCP
server and assign IP addresses with a single subnet.
directory
A virtual folder used to organize files. Also called a folder.
disaster recovery
A strategy that allows a company to return to normal
activities after a catastrophic interruption. Through failover to
a parallel system or by restoration of the failed system,
disaster recovery restores the system to its normal operating
mode.
disk
A rigid platter, usually constructed of aluminum or mylar,
with a magnetic surface that allows the recording of data,
that is stored inside the drive.
DNS server (Domain Name System
server)
The server that maintains a mapping of all host names and
IP addresses. Normally, this mapping is maintained by the
system administrator, but some servers support dynamic
mappings.
domain
A set of network resources in Windows NT and Windows
2000/2003/XP/Vista, such as users and groups of users. A
domain may also include multiple servers on the network. To
gain access to these network resources, the user logs into
the domain.
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Snap Server 110/210 User Guide
Term
Definition
domain name
The ASCII name that identifies the domain for a group of
computers within a network.
Ethernet
The most widely installed LAN technology. 100Base-T
Ethernet provides transmission speeds of up to 100 Mbps.
Fast Ethernet or 1000Base-T provides transmission speeds
up to 1000 Mbps and is typically used for LAN backbone
systems, supporting workstations with 100Base-T cards.
Gigabit Ethernet (GbE) provides an even higher level of
backbone support at 1000 Mbps (one Gigabit or one billion
bits per second).
Ethernet address
The unique six-digit hexadecimal (0-9, A-F) number that
identifies the Ethernet interface.
Ethernet port
The port that houses the network card to provide Ethernet
access to the computer.
event
Any significant occurrence in the system that may require
notifying a system administrator or adding an entry to a log.
FTP (File Transfer Protocol)
A standard Internet protocol that provides a way to
exchange files between computers on the Internet. By
default, a Snap Server is set up to be an FTP server.
GID (group IDs)
On a Snap Server, the unique ID assigned to each group for
security purposes.
GuardianOSImage.gsu
An image file used to upgrade the GuardianOS.
hidden share
A share that restricts the display of the share via the
Windows (SMB), Web View (HTTP/HTTPS), FTP, and AFP
protocols.
host name
The unique name by which a computer is known on a
network. It is used to identify the computer in electronic
information interchange.
HTTP (Hypertext Transfer Protocol)
An application protocol for transferring files (text, graphic
images, sound, video, and other multimedia files) over TCP/
IP on the World Wide Web.
HTTPS (Hypertext Transfer Protocol The HTTP protocol using a Secure Sockets Layer (SSL).
Secure)
SSL provides data encryption, server authentication,
message integrity, and client authentication for any TCP/IP
connection.
I/O (Input/Output)
The operation of transferring data to or from a device,
typically through an interface protocol like CIFS, NFS, or
HTTP. The Snap Server presents a file system to the user
and handles block I/O internally to a RAID array.
55
Term
Definition
Inheritance
In Windows permissions, inheritance is the concept that
when permissions for a folder are defined, any subfolders
within the defined folder inherit its permissions. This means
an administrator need not assign permissions for subfolders
as long as identical permissions are desired. Inheritance
greatly reduces administrative overhead and also results in
greater consistency in access permission management.
IP (Internet Protocol) address
The unique 32-bit value that identifies the location of the
server. This address consists of a network address, optional
subnetwork address, and host address. It displays as four
addresses ranging from 1 to 255 separated by periods.
iSCSI (Internet SCSI)
iSCSI is a standard that defines the encapsulation of SCSI
packets in TCP and then routes it using IP. It allows blocklevel storage data to be transported over widely used IP
networks.
IPP (Internet Printing Protocol)
IPP is a printing protocol that uses HTTP. As a result, print
requests can travel over your company's intranet or over the
Internet
JBOD (Just a Bunch of Disks)
Disks that are left as independent volumes, not configured
into a RAID array.
JVM (Java Virtual Machine)
Software that converts Java bytecode into machine
language and executes it. A JVM allows an application such
as Snap Server Manager written in Java to run on any
operating system.
LED (Light-Emitting Diode)
An electronic device that lights up when electricity is passed
through it.
Linux
A UNIX-like operating system that was designed to provide
personal computer users a free or very low-cost operating
system comparable to traditional and usually more
expensive UNIX systems. The GuardianOS is based on the
Linux operating system.
local group/local user
A group/user defined locally on a Snap Server using the
Administration Tool. The local user is defined by the server
administrator. Windows domain, ADS, and NIS users are not
considered local.
mirroring
Used in RAID 1, a process of storing data on one disk and
copying it to one or more disks, creating a redundant
storage solution. RAID 1 is the most secure method of
storing mission-critical data.
mounted
A file system that is available.
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Term
Definition
NAS (Network Attached Storage)
Hard disk storage that is set up with its own network address
as opposed to being attached to the department computer
that is serving applications to a network's workstation users.
By removing storage access and its management from the
department server, both application programming and files
can be served faster because they are not competing for the
same processor resources. The NAS device is attached to a
local area network (typically an Ethernet network) and
assigned an IP address.
NDMP
Network Data Management Protocol, a protocol that defines
a common architecture for the way heterogeneous file
servers on a network are backed up.
The protocol will allow the creation of a common agent used
by the central back-up application to back up different file
servers running different platforms and platform versions.
With NDMP, network congestion is minimized because the
data path and control path are separated. Back up can occur
locally—from file servers direct to tape drives, while
management can occur from a central location.
NetVault for GuardianOS
A comprehensive backup solution that is preinstalled on
Snap Servers running GuardianOS 2.6 or higher to support
backup and restore operations to a local tape drive.
NFS (Network File System)
A client/server application that allows a computer user to
view and optionally store and update files on a remote
computer as though they were on the user's own computer.
The user's system needs to have an NFS client and the
other computer needs the NFS server. The Snap Server is
configured as an NFS server by default.
NIS (Network Information Service)
A network naming and administration system for smaller
networks that was developed by Sun Microsystems. NIS+ is
a later version that provides additional security and other
facilities. The Snap Server accepts NIS users and groups.
node
Any device, including servers, workstations, or tape devices,
that are connected to a network; also the point where
devices are connected.
NVDB (NetVault Database) directory A NetVault for GuardianOS database directory stored on the
Snap Server that holds records for the media and backups
performed.
Permissions
A security category, such as no access, read-only, or readwrite, that determines what operations a user or group can
perform on folders or files.
57
Term
Definition
PoP (Proof of Purchase)
The number used to obtain a license key for an upgrade to
third-party applications.
POSIX (Portable Operating System
Interface)
A set of standard operating system interfaces based on the
UNIX operating system. The need for standardization arose
because enterprises using computers wanted to develop
programs that could run on multiple platforms without the
need to recode. The Snap Server uses Extended POSIX
ACLs.
protocol
A standardized set of rules that specifies the format, timing,
sequencing, and/or error checking for data transmissions.
public access share
A share that allows all users read/write access to the file
system.
quota
A limit on the amount of storage space on a volume that a
specific user or NIS group can consume.
RAID (Redundant Array of
Independent Disks)
A collection of disk drives that act together as a single
storage system. Different RAID types provide different levels
of data protection.
RAID 0 (Striped)
Distributes data evenly among all disks in the array. This
technique, called data striping, results in fast access speeds
because it uses multiple physical devices to store the data.
However, RAID 0 offers no redundancy and does not accept
hot spares. If a single disk drive fails, every file in the RAID
is rendered unavailable.
RAID 1 (Mirrored)
Stores data on one disk drive and copies it to another drive
in the RAID. A RAID 1 must contain at least two disk drives:
one for the data space and one for redundancy. Although
the data space in a RAID 1 can never be larger than a single
drive, some administrators prefer to add a third drive (either
as a hot spare or a member) for additional redundancy.
RAID 1 is the most secure method for storing mission-critical
data because there is no catastrophic data loss when a disk
fails. However, RAID 1 is the most expensive and least
efficient storage method.
recurring snapshot
A snapshot that runs at an administrator-specified time and
interval.
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Snap Server 110/210 User Guide
Term
Definition
restrict anonymous
A Windows feature in which anonymous users cannot list
domain user names and enumerate share names. Microsoft
has provided a mechanism in the Registry called restrict
anonymous for administrators to restrict the ability for
anonymous logon users (also known as NULL session
connections) to list account names and enumerate share
names.
The implementation of the restrict anonymous mechanism
may prevent the Snap Server from obtaining the list of
account names it needs to authenticate Windows domain
users.
rollback
A snapshot feature that allows the administrator to restore a
volume to a previous state as archived in a snapshot without
resorting to tape.
SCSI (Small Computer System
Interface)
A parallel interface standard used to attach peripheral
devices, such as robotic libraries, to computers.
serial number
The ten-character alphanumeric number assigned by the
manufacturer at the factory.
server number
A numeric derived from the MAC address of your Snap
Server’s primary Ethernet port that is used to uniquely
identify a Snap Server.
share
A virtual folder that maps to the root of a volume or a
directory on the volume. Permissions are assigned to a
share that determine access for specific users and groups.
share access
Permissions granted or denied to users and groups that
control user and group access to the files.
SMB (Server Message Block)
A protocol for Windows clients. SMB uses the TCP/IP
protocol. It is viewed as a complement to the existing
Internet application protocols such as FTP and HTTP. With
SMB, you can access local server files, obtain read-write
privileges to local server files, share files with other clients,
and restore connections automatically if the network fails.
Snap EDR
A utiltiy that copies the contents of a share from one Snap
server to another share on one or more Snap Servers. Snap
EDR is designed to work with Snap Servers and other Snap
Server Storage Solutions.
59
Term
Definition
Snap Server Manager (SSM)
A Java-based utility for discovering and monitoring Snap
Servers.
SnapDRImage
The Snap Server disaster recovery image that saves serverspecific settings such as server name, network, RAID,
volume and share configuration, local user and group lists,
and snapshot schedules.
SnapExtension
A Java application that extends a Snap Server's
functionality. SnapExtensions are produced both by Adaptec
and third-party vendors.
snapshot
A consistent, stable, point-in-time image of a volume (file
system) used for backup purposes.
snapshot pool
Disk space reserved within a RAID for the storage of
snapshot data. In the default storage configuration of many
Snap Servers, twenty percent of the RAID capacity is
allocated to the snapshot pool.
snapshot share
A virtual folder that allows access to all current snapshots at
the same directory level as the original share on which it is
based.
SnapTree Directory
A directory residing in the root of a volume that is assigned a
Windows- or UNIX-style security model. The security model
determines the file-level security scheme that will apply to
files, folders, and subdirectories within the SnapTree
directory.
SNMP (Simple Network
Management Protocol)
A system to monitor and manage network devices such as
computers, routers, bridges, and hubs. SNMP views a
network as a collection of cooperating, communicating
devices, consisting of managers and agents.
SSH (secure shell)
A service that provides a remote console for special system
administration and customer support access to the server.
SSH is similar to telnet but more secure, providing strong
encryption so that no passwords cross the network in clear
text.
SSL (Secure Sockets Layer)
A technology that provides data encryption, server
authentication, message integrity, and client authentication
for any TCP/IP connection.
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Snap Server 110/210 User Guide
Term
Definition
static IP address
An IP address defined by the system administrator rather
than by an automated system, such as DHCP. The Snap
Server allows administrators to use DHCP-assigned or
statically assigned IP addresses.
striping
A RAID storage technique that distributes data evenly
among all disks in the array.
subnet mask
A portion of a network that shares a common address
component. On TCP/IP networks, subnets are all devices
with IP addresses that have the same prefix.
TCP/IP (Transmission Control
Protocol/Internet Protocol)
A commonly used networking protocol that supports the
interconnection of different network operating systems.
trap
A signal from the Snap Server informing an SNMP
management program that an event has occurred.
UI (User Interface)
The User Interface is the graphical and textual presentation
of the GuardianOS in your web browser.
UID (User IDs)
A unique ID assigned to each user on a Snap Server for
security purposes.
UNC (Universal Naming
Convention)
In a network, a way to identify a shared file in a computer
without having to specify (or know) the storage device it is
on. In the Windows OS, the UNC name format is as follows:
\\server_name\share_name\path\file_name
UPS (Uninterruptable Power Supply) A device that allows a computer to keep running for a short
time when the primary power source is lost. It also provides
protection from power surges. A UPS device contains a
battery that starts when the device senses a loss of power
from the primary source.
URL (Uniform Resource Locator)
A Web address.
volume
A logical partition of a RAID’s storage space that contains a
file system. In the default storage configuration of many
Snap Servers, eighty percent of the RAID capacity is
allocated to the default volume.
Web View
The Web-browser screen that opens when users access a
Snap Server using their Web browsers, and displays a list of
all shares.
61
Term
Definition
Windows domain authentication
Windows-based networks use a domain controller to store
user credentials. The domain controller can validate all
authentication requests on behalf of other systems in the
domain. The domain controller can also generate encrypted
challenges to test the validity of user credentials. Other
systems use encrypted challenges to respond to CIFS/SMB
clients that request access to a share.
WINS (Windows Internet Naming
Service)
The server that locates network resources in a TCP/IPbased Windows network by automatically configuring and
maintaining the name and IP address mapping tables.
workgroup
A collection of computers that are grouped for sharing
resources such as data and peripherals over a LAN. Each
workgroup is identified by a unique name.
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Snap Server 110/210 User Guide
Index
Numerics
1000BaseTX 7
100Base-TX 7
10Base-T 7
Menu bar 22
Monitor tab 29
Network tab 25
Security tab 28
Server tab 24
Storage tab 27
A
Anonymous User 26
Access 26, 28, 49
Anonymous user 26
Apple 26
File-level 39
FTP 26
Full access 39
NFS 26
NIS 26
No access 39
Privileges needed 19
Read-only access 39
User access 39
Web browser 26
Active Users 29
Administration Password 12
Administration Tool 9
Browser buttons 23
Home page 21
Interface 21
Maintenance tab 30
B
Backing Up
Server 49
System settings 49
BakBone NetVault 43
Browser Buttons 23
C
CA eTrust Antivirus 43
Scheduling Scans 44
Chooser (Macintosh) 13
Connecting to a Snap Server
FTP Users 19
Macintosh Systems 17
Mapping a Drive in Windows 16
NFS Users 19
Web Users 18
Windows Users 14
Snap Server 110/210 User Guide
63
Connectors
Ethernet port 7
Kensington Lock 7
Power connector 7
Service port 7
USB ports 7
E
Email Notification 24, 42
Ethernet Cable 7
Ethernet Port 7
Event Log 29
Controls
Disk LED 6
Network LED 6
Power button 6
Power LED 6
Reset button 6
F
Factory Defaults 30, 50
FTP 26
FTP, connecting with 13
Status LED 6
G
D
Groups
Access to files and folders 39
Data Protection 44
Defining user groups 38
Date/Time Settings 12
Defragmenting Snap Servers 49
DHCP 11, 25
Disaster Recovery 30
Pre-defined 37
GUEST 41, 49
Guest (Macintosh) 17
Scheduling 45
Disk Configuration
Changing 34
Snap Server 110 options 34
Snap Server 210 options 35
Disk Drive Information 27
Disk LED 6
Disk Mirroring 35
disk quotas, see Quotas
H
Host File Editor 30
I
ID Mapping 28
Initial Setup Wizard 10, 11
Disk Striping 35
Changing the Administration password
12
Disks/Units 27
Configure Date/Time settings 12
DRImage 45
Configure server name 12
Dynamic IP Address 25
Reclaiming snapshot space 12
Server registration 13
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Snap Server 110/210 User Guide
IP Address 25
Assign Automatically 9
Connecting to 7
Settings 25
Assign manually 9
Network Browser (Macintosh) 13
Using SSM to discover 10
Network LED 6
IPP port number 46, 47
NFS, connecting with 13
iSCSI 26, 27, 44
Notification 42
iSNS 26
K
O
Open Files 29
Kensington Lock 7
OS Update 30
L
P
Licenses
Permissions, assigning 39
For multiple snap servers 31
Phone Home Support 51
Third Party applications 43
Power Button 6
Local Groups 28
Power Connector 7
Local Users 28
Power LED 6
Login to Admin Tool 9
Power Off 8
Power On 8
M
MacintoshOS
Power Supply Retainer Clip 7
Print Server
Launching Snap Server Manager 10
Adding the Network Printer to the Client
46
Version required to run Snap Server
Manager 10
Adding the Print Server to a Client
Machine 46
Mapping a Drive 16
Canceling Print Jobs 47
Menu Bar 22
Configuring 45
N
NDMP Server 43
Network
Configuring the Printer on the Snap
Server 45
Deleting a Printer from the Snap Server 48
IPP port number 46, 47
Monitoring Print Jobs 47
Pausing the Printer 47
Index
65
Q
Quotas 27, 40
Service Port 7
Setup wizard, see Initial Setup Wizard
Shared Folders 39
Shares 27, 28
R
RAID 0 34, 35
RAID 1 35
RAID Sets 27
Recovery Image 30
Registration 13, 25
Reset Button 6
Restart Server 30
Retainer clip 7
Shares, creating 36
Shut Down 8, 30
Snap EDR Agent 43
Snap Finder 23
Snap Server
Connecting to 8
Customizing 33
Locating on Network 13
Snap Server Manager 43
Installing 10
Launching 10
S
Secure Shell 24
Security 49
Accessing with guest privileges 41
Assigning disk usage quotas 40
Assigning user access 39
Defining Snap Server users 37
Security Guides 28
Security Model
Unix 28
Windows 28
Server Name
Configure 12
Discovering 8
Using to connect to the network 9
Server Registration 13
Server Settings 24
Modifying 33
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Snap Server 110/210 User Guide
Supported Platforms 10
Using to connect to the network 10
Using to license multiple snap servers 31
Using to manage multiple Snap Servers 32
Snap Server Web site 49
SnapExtensions 23, 43
Snapshot Space 12, 34
Snapshots 44
Scheduling 27, 44
SnapTrees 28
SNMP Agent 26
SSH 24
Static IP Address 25
Status LED 6
Storage Guides 27
Subnet Mask 11
Support 29, 51
System Configuration 29
System Status 29
T
Technical Support Telephone Numbers 3
Local Users 38
Network 38
Pre-definted 37
Usage quotas 40
U
Windows domain security 38
Unicode 25
Unix File Security 49
Update GuardianOS 30
UPS 8, 24
USB Ports 7
User Information 29
Users
Access to files and folders 39
Access to network shares 39
Accessing as guest 41
Defining 37
V
Volumes 27
Usage 29
W
Web Browser, connecting with 13
Web View 9
Windows 26, 28
Index
67
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Snap Server 110/210 User Guide