Earn BISSELL Rewards!
Register your
product today!
See details on
back page
USER'S GUIDE
39W7 SERIES
2
Thank You
3
Safety Instructions
4
Product View
5
Assembly
6-8
9
Operations
Maintenance and Care
10
Troubleshooting
10
Replacement Parts
10
Accessories
11
Warranty
12
Product Registration
12
Consumer Services
Thanks for buying a BISSELL Lift-Off Steam Mop
We’re glad you purchased a BISSELL Lift-Off Steam Mop. Everything we
know about floor care went into the design and construction of this
complete, high-tech home cleaning system.
Your BISSELL Lift-Off Steam Mop is well made, and we back it with a
limited two year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever
have a problem, you’ll receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today,
BISSELL is a global leader in the design, manufacture, and
service of high quality homecare products like your BISSELL Lift-Off
Steam Mop .
Thanks again, from all of us at BISSELL.
Mark J. Bissell
Chairman, President & CEO
DETACHABLE INNOVATION
Complete Line of BISSELL Lift-Off ® Products
Lift-Off®
Lift-Off®
Multi Cyclonic Floors & More
Vacuum Cordless Stick Vacuum
For more information visit www.bissell.com
Lift-Off®
Steam Mop
2
Lift-Off®
Deep Cleaner
www.bissell.com800.237.7691
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic
precautions should be observed,
including the following:
Read all instructions before using your
Lift-Off Steam Mop.
WARNING: To
reduce the risk of fire, electric shock, or injury:
■ Do not direct steam at people, animals, or
at electrical outlets.
■ Do not expose to rain.
■ Store indoors.
■ Unplug from outlet when not in use and
■
■
■
■
■
■
■
■
■
■
■
■
■
■
■
before conducting maintenance
or troubleshooting.
Do not leave steam cleaner unattended.
Do not expose hair, loose clothing, fingers
or body parts to openings or moving parts.
Do not service steam cleaner when it is
plugged in.
Do not handle steam cleaner with wet hands.
Do not use steam cleaner if it has been
dropped, damaged, left outdoors or
dropped into water, return it to a service
center.
Do not pull or carry by cord, use cord as
a handle, close door on cord, pull cord
around sharp corners or edges, or expose
cord to heated surfaces.
Do not unplug by pulling on cord.
Do not use appliance in an enclosed space
filled with vapor given off by oil-base paint,
paint thinner, some moth proofing substances, flammable dust, or other explosive
or toxic vapors.
Do not allow to be used as a toy.
Do not use on leather, wax polished furniture
or floors, synthetic fabrics, velvet or other
delicate, steam-sensitive materials.
Do not immerse.
Do not use for any purpose other than
described in this User’s Guide.
Use only manufacturer’s recommended
attachments - use of attachments not provided or sold by BISSELL may cause fire,
electric shock or injury.
Never put descaling, aromatic, (not including
the BISSELL Eucalyptus Mint Natural Aroma,
water products), alcoholic or detergent products into the steam cleaner, as this may damage it or make it unsafe for use.
Unplug by grasping the plug, not the cord.
■ Close attention is necessary when used by
or near children.
■ Do not attempt to use without water in the tank.
■ Do not put any object into appliance
openings; or use with blocked opening.
SAVE THESE
INSTRUCTIONS
Commercial use of this unit void the
manufacturer's warranty.
GROUNDING
INSTRUCTIONS
This appliance must be connected to
a grounded wiring system. If it should
malfunction or break down, grounding
provides a safe path of least resistance
for electrical current, reducing the risk of
electrical shock. The cord for this appliance has an equipment-grounding conductor and a grounding plug. It must only
be plugged into an outlet that is properly
installed and grounded in accordance
with all local codes and ordinances.
Grounded
Outlets
Grounding Pin
WARNING:
Improper connection of the equipmentgrounding conductor can result in a risk of
electrical shock. Check with a qualified
electrician or service person if you aren’t sure
if the outlet is properly grounded. DO NOT
MODIFY THE PLUG. If it will not fit the outlet,
have a proper outlet installed by a qualified
electrician. This appliance is designed for
use on a nominal 120-volt circuit, and has a
grounding attachment plug that looks like the
plug in the drawing above. Make certain that
the appliance is connected to an outlet having
the same configuration as the plug. No plug
adapter should be used with this appliance.
This model is for household use only. 3
www.bissell.com800.237.7691
Product view
Steam on
Demand Trigger
Steam Trigger
Detachable Pod
Release
Easy Carrying
Handle
Quick Release™
Cord Wrap
Power Cord
Steam Control
Knob
Detachable Steam
Pod
Water Purification
System
Lower Cord
Wrap
Lower
Body Base
Optional Accessories:
Mop Pads - 2 pack Water Purification
System
4
Steam Mop Scented WaterEucalyptus Mint
www.bissell.com800.237.7691
Assembly
Your Lift-Off Steam Mop assembles
quickly and easily. The only thing
you will need for assembly is a
Phillips head screwdriver.
Your Lift-Off Steam Mop is packaged
with the following items:
Handle Assembly
Lower Body base
Detachable Steam Pod with water
purification
Maneuverable Swivel Head
Removable Water Tank
1 small Phillips Head Screw taped
to the handle
2 Deluxe Mop Pads
1. Attach lower body base to
maneuverable swivel head.
Handle Assembly
small Screw
Lower Body
Removable Water Tank
Maneuverable
Swivel Head
2. Secure maneuverable swivel head
with small Phillips head screw. Tighten
until secure.
3. Slide handle assembly down into
lower body base until it will go no
further. Secure the handle by turning
the knob until tight
2 Deluxe Mop Pads
1
2
Lift-Off Steam Mop assembly is now complete.
3
www.bissell.com800.237.7691
5
Operations
Features and accessories
Removable water tank
The water tank is located on the front of
the Lift-Off Steam Mop. It can be refilled
with water any time during use. Distilled or
demineralized water may be used in place
of tap water.
Do not use chemicals with your
Lift-Off Steam Mop (not including
BISSELL Eucalyptus Mint Natural
and water product.
Water purification system
This filter removes minerals and other
impurities from tap water, preventing
water deposits from damaging your LiftOff Steam Mop. It should be replaced
when the bright green grains turn blue.
To maximize performance of the filter,
distilled water may be used.
Tip:
Do not attempt to use
your Lift-Off Steam Mop
without water in the tank.
Ready light
The ready light will glow when the LiftOff Steam Mop is ready to use.
Steam on demand trigger
Press to release steam.
Maneuverable swivel head
Use to clean around furniture and hard to
reach areas on the floor.
Mop pads
Reuseable microfiber mop pad is
machine washable and safe for all hard
floor surfaces.
Circular scrubbing brush tool
Attach to end of the hose for scrubbing
stubborn soil and hard to reach areas.
Color coded for specific use. Red for bathrooms and black for the kitchen.
Grout brush tool
Attach to end of the hose for scrubbing
small cracks and crevices.
Flat surface Microfiber pad cleaning tool
Attach flat surface with pad to the end
of the adapter. Attach to the end of the
hose for cleaning large flat surfaces.
6
CAUTION:
Thermal shock can shat-
ter glass. Before cleaning
cold glass surfaces, carefully warm the surface by
directing the steam jet on
the glass from a distance
at no less than four to six
inches.
www.bissell.com800.237.7691
Operations
Getting ready
1. Attach mop pad
A. Set the mop pad flat on the floor
B. Line up the mop head and place it
inside the mop pad with cord located at rear
of mop head. Tighten cord to ensure tight fit.
2. Fill water tank
A. Remove tank by lifting straight up and
away from the unit.
B. Unscrew cap and remove from tank.
C. Fill water tank with water. For best
results, water should be at room temperature.
D. Replace the assembly cap and tighten
until snug.
E. Replace water tank by lining up vertical
guides and gently sliding tank into place.
2A
2B
2D
2E
3. Select a steam control setting. Light is for
delicate floors such as hardwood and laminates. Medium is for everyday cleaning,
and Tough is for hard to clean messes.
4. Twist the quick release cord wrap clockwise to unwrap the power cord completely
and plug into a 120-Volt grounded outlet
as described on the Important Safety
Instructions, page 3.
5. The ready light will illuminate in 30
seconds when the Lift-Off Steam Mop is
ready for use.
Before you clean
Thoroughly sweep or vacuum floor prior
to cleaning with the Lift-Off Steam Mop.
Cleaning hard floors
Your Lift-Off Steam Mop is designed
to clean hard flooring such as ceramic
tile, vinyl, laminate, marble, stone and
sealed hard wood floors. Use of your
Lift-Off Steam Mop on waxed or some
unwaxed floors may result in a diminished glossiness. The Lift-Off Steam Mop
is not for use on unsealed wood floors.
For best results test in an inconspicuous area and check the care instructions
from your flooring manufacturer.
www.bissell.com800.237.7691
7
Operations
Cleaning hard floors continued
1. When the ready light illuminates, begin
cleaning by slowly passing over surface
while pressing the steam on demand trigger
to emit steam as needed.
2. To sanitize an area of your floor, (attack
invisible germs and bacteria) place the
center of the Lift-Off Steam Mop over the
spot for a minimum 15 seconds, but no
longer than 20 seconds. For larger areas,
overlap swivel head placement.
3. When the Lift-Off Steam Mop stops emitting
steam, simply remove the water tank, refill,
and continue cleaning.
NOTE: upon first use of this steam
product or first use of a new filter,
the pump may make a "knocking" sound while the filter fills with
water. This sound is normal and
may last up to one minute. Continue
to depress the trigger until the
knocking sound subsides and the
unit emits steam.
Steam cleaning all living areas
Warning:
Never put descaling, aromatic
(not including the BISSELL Eucalyptus
Mint water product), alcoholic or
detergent product) into the steam
cleaner, as this may damage it or
make it unsafe for use.
Tip:
During first use, it may
take several seconds for
the Lift-Off Steam Mop
to begin steaming. The
water needs to flow
through the filter to the
heater. This delay will
only occur during initial
use or when using a
new filter.
Stubborn messes that resist traditional
water and cleaning solutions can be
removed with steam. Toothpaste or hair
spray on the bathroom sink, soap scum
on sliding shower walls—steam makes
all these far easier to clean.
1. Fill the water tank with cool tap water or distilled/demineralized water and replace back
on Detachable Steam Pod.
2. Remove Steam Pod by pressing the pod
release button on the top of the carry handle
and pulling the pod out and away from the
lower base.
3. Remove cord from pod and connect the plug
to an appropriate outlet.
4. Remove hose from pod by pressing the clip
at the end of the hose where it connects to
the detachable pod.
5. Connect desired tool to the end of the hose.
6. When blue ready light turns on, the steamer
is ready to use.
7. To activte steam, press the pod release button on the top of the carry handle. To stop
steaming, release the pod release button.
8
www.bissell.com800.237.7691
Maintenance and care
When you're done
1. Unplug power cord from outlet.
2. Carefully remove mop pad from swivel
head, as mop pad and lower assembly
will be hot.
3. Any water remaining in the water tank
should be emptied prior to machine
storage.
CAUTION:
Upright storage of the Lift-Off
Steam Mop with a wet mop
pad may result in the formation
of white marks on your floor. To
remove the white marks, clean
area with vinegar.
4. Mop pad can be machine washed in
warm water. Use only liquid detergents.
Do not use bleach or fabric softeners; for
best results, air dry.
5. Wrap power cord around quick release
cord wrap on side of Detachable Steam
Pod.
Replacing the water purification system
If you fill your Lift-Off Steam Mop
cleaner with normal tap water, it is
essential to check the water purification system and replace it when it is no
longer effective. Change the filter when
the bright green grains turn blue. If the
filter is not changed at the appropriate
time, calcium deposits will accumulate
on the heating element, causing
damage or reduced performance.
Using distilled or demineralized water
will maximize the performance of your
filter.
To order a replacement water purification
system, refer to the replacement parts
section on page 10.
Tip:
Using distilled or
demineralized water
will maximize the
performance of
your filter.
Tip:
Be sure to use
only a BISSELL
water filter in your
Lift-Off Steam Mop.
www.bissell.com800.237.7691
9
Troubleshooting
Reduced steam or no steam.
Possible Causes
Remedies
1. Water tank empty
2. Depleted water filter
1. Fill tank
2. Replace filter
Other maintenance or service not included in the manual should
be performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be
of service. Contact us directly at 1-800-237-7691.
Replacement parts- BISSELL Lift-Off Steam Mop
Item
1
2
3
4
1
Part No.
Part Name
3252-2 203-2275
203-2276 203-2274
Water Filter
Water Tank with Cap and Insert
Cap and Insert Assembly
White Flat Surface Pad
4
3
2
Accessories
These items are available for purchase as accessories for your BISSELL
Lift-Off Steam Mop: To purchase call 1-800-237-7691 or
visit www.bissell.com.
Item
1
2
3
1
10
Part No.
71X9
3252-1
59V4 2
Part Name
Microfiber Mop Pads - 2 pack
Eucalyptus Mint Natural Aroma
Steam Mop Scented Water Eucalyptus Mint 32 FL oz
3
www.bissell.com800.237.7691
Warranty BISSELL Lift-Off Steam Mop
This warranty gives you specific legal rights, and you may also have other rights that may
vary from state to state. If you need additional instruction regarding this warranty or have
questions regarding what it may cover, please contact BISSELL Consumer Services by
E-mail, telephone, or regular mail as described below.
Limited Two Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the
product BISSELL Homecare, Inc. will repair or replace (with new or remanufactured
components or products), at BISSELL’s option, free of charge from the date of purchase by
the original
purchaser, for one year any defective or malfunctioning part.
See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not commercial or rental service. This
warranty does not apply to fans or routine maintenance components such as filters, belts, or
brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair,
or any other use not in accordance with the User's Guide is not covered.
If your BISSELL product should require service:
Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your
area.
If you need information about repairs or replacement parts, or if you have questions about
your warranty, contact BISSELL Consumer Services.
Website or E-mail:
www.bissell.com
Or Call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. - 10 p.m. ET
Saturday 9 a.m. - 8 p.m. ET
Or Write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids, MI 49501
ATTN: Consumer Services
BISSELL HOMECARE, INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL
NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL
OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW,
INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF
PURCHASE AS DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty last so the
above limitation may not apply to you.
NOTE: Please keep your original sales receipt. It provides proof of date of
purchase in the event of a warranty claim.
www.bissell.com800.237.7691
11
Don't forget to register your product!
Registering is quick, easy and offers you benefits over the lifetime of your product.
You’ll receive:
BISSELL Rewards Points
Automatically earn points for discounts and free shipping on future purchases.
Faster Service
Supplying your information now saves you time should you need to contact us with
questions regarding your product.
Product Support Reminders and Alerts
We’ll contact you with any important product maintenance reminders and alerts.
Special Promotions
Optional: Register your email to receive notice of offers, contests, cleaning tips and more!
Visit www.bissell.com/registration now!
BISSELL consumer services
For information about repairs or replacement parts, or questions about your warranty, call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. — 10 p.m. ET
Saturday 9 a.m. — 8 p.m. ET
Or write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It
provides proof of purchase date in the event of a
warranty claim. See Warranty on page 11 for details.
12
©2011 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 120-4366
Rev 6/11
Visit our website at:
www.bissell.com
www.bissell.com800.237.7691