Bissell CLEANVIEW 20W7 Series User`s guide

USER'S GUIDE
20W7 SERIES 220-240V
2
Thank You
3
Safety Instructions
4
Product View
5
Assembly
5-8
Operations
9
Maintenance and Care
9
Troubleshooting
10
Replacement Parts
11
Warranty
12
Consumer Care
Thanks for buying a BISSELL Deep Cleaner
We’re glad you purchased a BISSELL CleanView Compact Performance
deep cleaner. Everything we know about floor care went into the design
and construction of this complete, high-tech home cleaning system.
Your BISSELL CleanView Compact Performance deep cleaner is well made,
and we back it with a limited two year warranty. We also stand behind it
with a knowledgeable, dedicated Consumer Care department, so, should
you ever have a problem, you’ll receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today,
BISSELL is a global leader in the design, manufacture, and service of high
quality homecare products like your CleanView Compact Performance
deep cleaner.
Thanks again, from all of us at BISSELL.
Mark J. Bissell
Chairman & CEO
2
w w w. b i s s e l l . c o m IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance,
basic precautions should be observed,
including the following:
■ Remove plug from electrical outlet before
Read all instructions
before using your deep
cleaner.
children) with reduced physical, sensory or
mental capabilities, or lack of experience
and knowledge,unless they have been
given supervision or instruction concerning
use of the appliance by a person
responsible for their safety
■ Young children should be supervised to
ensure that they do not play with
the appliance
■ Do not pick up toxic material (chlorine
bleach, ammonia, drain cleaner, petrol, etc.)
■ Do not modify the Earthed plug
■ Do not allow to be used as a toy
■ Do not use for any purpose other than
described in this User’s Guide
■ Use only manufacturer’s recommended
attachments
■ Use only cleaning products formulated
by BISSELL for use in this appliance to
prevent internal component damage
■ Keep openings free of dust, lint, hair, etc.
■ Keep appliance on a level surface
■ Turn off all controls before unplugging
■ Be extra careful when cleaning stairs
■ Pay close attention when working
around children
WARNING:
To reduce the risk of
fire, electric shock, or
injury: ■ Use indoors only
■ Do not immerse
■ Use only on surfaces moistened by
cleaning process
■ Do not leave machine when it is plugged in
■ Do not service machine when it is
plugged in
■ If the supply cord is damaged, it must be
replaced by the manufacturer or its service agent in order to avoid a hazard
■ Do not use machine if it has been
dropped, damaged, left outdoors or
dropped into water
■ Do not expose to rain, store indoors
■ Do not pull or carry by cord, use cord
as a handle, close door on cord, pull
cord around sharp corners or edges, run
appliance over cord, or expose cord to
heated surfaces
■ Do not carry the appliance while in use
■ Do not unplug by pulling on cord,
unplug by grasping plug not the cord
■ Do not handle plug or appliance with
wet hands
■ Do not put any object into appliance
openings, use with blocked opening,
or restrict air flow
■ Do not expose hair, loose clothing, fingers
or body parts to openings or moving parts
■ Do not pick up hot or burning objects
■ Do not pick up flammable or combustible
materials (lighter fluid, petrol, kerosene,
etc.) or use in the presence of explosive
liquids or vapour
■ Do not use appliance in an enclosed space
filled with vapours given off by oil base
paint, paint thinner, some moth proofing
substances, flammable dust, or other
explosive or toxic vapours
w w w. b i s s e l l . c o m cleaning or maintaining the appliance
■ Not intended for use by persons (including
SAVE THESE
INSTRUCTIONS
This model is for household use only.
WARNING:
This appliance must be earthed.
IMPORTANT
FOR
OPERATION ON A 220-240 VOLT A.C.
50/60 Hz POWER SUPPLY ONLY.
If your appliance is fitted with a nonrewireable
BS 1363 plug it must not be used unless a 13
amp (ASTA approved to BS 1362) fuse is fitted in the carrier contained in the plug. Spares
may be obtained from your BISSELL supplier.
If for any reason the plug is cut off, it must be
disposed of, as it is an electric shock hazard
should it be inserted into a 13 amp socket.
3
Product view
Spray Trigger
Upper
Handle
WARNING:
To reduce the risk of fire and
Retractable
Handle Lock
electric shock due to internal
component damage, use only
BISSELL cleaning formulas
intended for use with the
deep cleaner.
Power Cord
Upper Body
Solution Tank
Vent Cover
(Foam Filter)
Collection
Tank
Removable
Nozzle
Collection
Tank Latch
Cleaning fluid
Keep plenty of genuine BISSELL 2X formula on hand so you can clean and protect
whenever it fits your schedule. Always use genuine BISSELL deep cleaning formulas.
Non-BISSELL cleaning solutions may harm the machine and will void the warranty.
1.5 L
2X Wash
& Protect
Professional
Formula w/
Scotchgard™
Protector
#81L5-E
1.5 L
2X Wash &
Protect Pet
Stain & Odour
Formula w/
Scotchgard™
Protector
#66W9-E
1.5 L
2X Wash &
Protect Fresh
Fragrance
Formula w/
™
Scotchgard
Protector
#92F4-E
1.5 L
2X Wash
& Protect
Spring Breeze
Fragrance
Formula w/
Scotchgard™
Protector
#12W4-E
1.5 L
2X Wash
& Protect
Lavender
Fragrance
Formula w/
™
Scotchgard
Protector
#33D2-E
473 mL
2X Hard
Floor
Solutions
#56L9-E
651 mL
Tough
Stain
Precleaner
#0400-E
Note: Additional BISSELL formula options may be available at your local retailer.
4
w w w. b i s s e l l . c o m Assembly
Your deep cleaner assembles quickly and
easily. The only tool you will need for
assembly is a Phillips head screwdriver.
1. Locate the screw pack, which is taped
to the upper handle.
2. Slide the upper body onto the lower
body, taking care not to leave a gap
between the upper and lower body.
3. Firmly holding the upper body, screw the
2 screws into the holes marked with arrows.
Tip: If you are having difficulty tightening the
screws, remove, re-insert, and tighten again.
4. After tightening the screws, ensure proper fit
between the upper and lower body by trying
to separate the two. If assembled properly,
there should be no gap. If a gap appears
between the two (see picture at right), continue
to tighten the screws until no gap is present.
5. Slide upper handle into upper body by
aligning the pin and sliding into place.
NOTE: Be sure to secure upper
handle before lifting. Rotate handle
lock clockwise to secure.
6. Place solution tank on back of unit.
7. Wrap power cord.
Assembly is now complete.
2.
3.
4.
INCORRECT
5.
CORRECT
6.
pin
Operations
Special Features
Your BISSELL CleanView Compact
Performance is a home cleaning system
that uses a combination of hand hot tap
water, BISSELL cleaning formula, brush
agitation and suction to safely clean carpets.
DirtLifter™ Powerbrush
The DirtLifter PowerBrush is designed to
enhance cleaning performance. The bristle
pattern safely lifts out the deep down dirt while
gently grooming carpet fibers. The floating
suspension self-adjusts to all carpet heights.
When the power is ON and the machine is in
the upright position, your carpet is protected
because the brush is lifted up off the carpet.
w w w. b i s s e l l . c o m Warning:
To reduce the risk of fire, use only
BISSELL deep cleaning formula for
full size machines in your deep
cleaner. Use of cleaning formulas
that contain lemon or pine oil may
damage this appliance and void
the warranty. Chemical spot cleaners or solvent-based soil removers
should not be used. These products
may react with the plastic materials
used in your deep cleaner causing
cracking or pitting.
5
Operations
Special Features (cont)
Microban® antibacterial product protection
Microban antibacterial product protection
is built into key components to help prevent
the growth of harmful common household
bacteria including E. coli, Salmonella and
Staph. a. It helps to keep the unit fresher and
cleaner between uses.
Scotchgard™ Protector
Carpet protection applied at the mill typically
wears down over time from heavy foot traffic and everyday cleaning, including deep
cleaning. To help restore this important protection, only BISSELL offers cleaning formulas
with Scotchgard protector. This offers extra
protection against dirt and tough stains to
keep your carpets looking good longer.
Before you clean
1. Move furniture to another area if
cleaning an entire room. (Optional)
2. Vacuum carpet thoroughly.
1.
2.
3. Plan your cleaning route to leave an exit
path. It is best to begin cleaning in the
corner farthest from your exit.
4.Pre-Treating (optional) Pre-treat
stubborn stains and highly soiled carpet
in hallways and other high-traffic areas.
4a.Generously spray BISSELL Tough Stain
Precleaner evenly over soiled area.
Caution: DO NOT OVER WET CARPET
4b.Wait 3-5 minutes before deep cleaning.
Fill the tank
1. Remove the solution tank by lifting
it straight up, then away from the
lower body.
2. Unscrew the black cap at the
bottom of the solution tank.
3. Fill with hand hot (not boiling) tap
water to the WATER line. Fill the rest
of the tank with BISSELL 2X Formula
to the FORMULA line. Replace and
tighten the black cap.
Caution: Do not microwave
or boil water before filling.
6
w w w. b i s s e l l . c o m 3.
4.
Operations
WARNING:
Fill the tank (cont)
4. Place solution tank on lower body.
To reduce the risk of fire and
electric shock- when cleaning a
hard floor, the BISSELL hard floor
tool (203-5705) must be used
and it must only be used with
BISSELL 2X Hard Floor Solutions
cleaning fluid intended for use
with this appliance.
Tip: To ensure proper function, make
sure the tank is completely seated.
Failure to do so can result in reduced
or no spray.
Carpet cleaning
1. Plug into proper outlet.
2. Adjust the retractable handle by turning
counterclockwise and lifting the handle
up. Turn clockwise to secure.
3. With foot press the red power lever,
located on the back of the machine.
3.
2.
NOTE: Handle must be in the full
upright position before cleaning.
4. With foot, press the recline lever
located next to power lever.
Power
4.
5. Cleaning Strokes. While pressing the
spray trigger, make one slow forward
wet pass and another one back.
Caution: Do not overwet.
6. Release the spray trigger and make one
slow forward and backward pass over
the same area.
Recline
7. Repeat steps 5 and 6 until solution
being pulled up appears clean.
8. Empty the collection tank when dirty
water reaches the full line, or when
the solution tank is empty.
Empty the collection tank
2a.
2b.
1. With foot, press the red power lever to turn
off and unplug power cord from outlet.
2. Remove the collection tank from base of unit.
2a.
Release collection tank latches
(on each side) by pulling up from the
bottom of latch and then out.
3.
2b.
Carefully remove tank by lifting
up on the tank handle.
3. Carry collection tank to a toilet or
sink. To empty, pour out contents
using opening at back of tank.
w w w. b i s s e l l . c o m 7
Operations
Empty the collection tank (cont)
WARNING:
To reduce the risk of injury from
4. Rinse collection tank thoroughly and
replace on unit.
moving parts and/or electrical
shock, turn power switch
OFF and disconnect plug
from electrical outlet before
performing maintenance or
troubleshooting checks.
5. Refill solution tank and continue cleaning.
Hard floor cleaning
(Select models only)
1. Remove the collection tank (refer to
steps 2a and 2b on page 7).
2. Attach the hard floor tool by hooking it
into the front of the removable nozzle
and rotate until it snaps firmly in place.
4.
2.
3. Replace the collection tank. Be sure to
attach the two latches.
4. Fill the solution tank with hand hot (not
boiling) tap water to the WATER fill line.
Fill the rest with BISSELL 2X Hard Floor
Solutions™ to FORMULA fill line.
CAUTION:
Do not store unit where freezing
5. Follow steps 1-8 under "Carpet Cleaning"
on page 7 to continue cleaning.
may occur. Damage to internal
components may result.
Cleaning after use
1. Unplug the unit.
2. Remove and rinse collection tank thoroughly.
3. Remove tank vent & foam filter (located
on top of the collection tank) and rinse.
4. Clean nozzle window by lifting latch
and removing nozzle from machine.
Rinse under running water.
3.
4.
5.
6.
5. When finished replace nozzle and
secure with latch.
NOTE: For best results, it is
recommended that the nozzle
is cleaned after each use.
6. Remove lint and hair from red gasket in
base of unit. (Do not remove gasket)
7. Replace the collection tank on the base
of the machine and secure with latches.
8
w w w. b i s s e l l . c o m Maintenance and care
Machine storage
For best results, a few simple steps can
assure your machine is well maintained
after your cleaning is complete.
1. Wrap power cord around Quick Release
Cord Wrap™ on side of the machine.
2. Wipe all surfaces with a soft cloth. Store
cleaner upright in a protected, dry area.
NOTE: You may have cleaning
solution remaining in the solution
tank. You may store your machine
this way for the next cleaning
task, but never keep dirty water
in the collection tank.
Troubleshooting
Reduced Spray OR No Spray
Possible causes
Remedies
1. Solution tank empty 1. Refill tank with water and formula
2. Lint screen on solution tank cap clogged 2. Soak solution tank cap in warm water and then rinse under
running water
3. Spray nozzle clogged
3. Clean spray nozzle by rinsing under water
4. Upper handle is not in the upright and locked position
4. Rotate the retractable handle lock, pull handle up and return
the handle lock to the locked position.
5. Upper body not attached properly.
5. Repeat steps 2-4 on page 5.
Deep cleaner not picking up cleaning solution
Possible causes
Remedies
1. Collection tank not aligned/secured 1. Check tank alignment and secure with side latches
2. Collection tank full 2. Empty tank
3. Removable nozzle installed improperly 3. Unplug unit. Align two "hooks" into bottom first, then snap into place on top
4. Removable nozzle full of debris 4. Unplug unit. Remove nozzle and rinse under running water
5. Red lint screen under collection tank clogged 5. Remove debris from lint screen
Brush not turning
Possible causes
Remedies
1. Handle not tilted back. 1. Recline the handle to activate the PowerBrush. Follow
step 4 under "Carpet Cleaning" on page 7.
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
w w w. b i s s e l l . c o m 9
Replacement parts
Below please find a list of common replacement parts. While not all of these
parts may have come with your specific machine, all are available to you for
purchase, if desired.
Item
1
2
3
4
5
6
*Not all
1
4
Part No.
Part Name
203-5661
Solution Tank (Includes Cap and Insert Assembly)
203-8117
Collection Tank
203-5546
DirtLifter™ PowerBrush
203-8120
Nozzle
203-5541
Solution tank cap & insert
203-5705Hard Floor Tool
parts are included with every model.
2
5
3
6
Cleaning Formula: Refer to bottom of page 4 of this guide
for a full selection of cleaning formula available for purchase.
10
w w w. b i s s e l l . c o m Warranty
This warranty gives you specific legal rights, and you may also have other rights which may vary from country to country. If
you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL
Consumer Care by E-mail, telephone, regular mail as described below, or contact your local in country distributor.
Limited Two Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, BISSELL will repair or replace (with new or
remanufactured components or products), at BISSELL’s option, free of charge from the date of purchase by the original
purchaser, for two years any defective or malfunctioning part due to manufacturer defect.
This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply
to fans or routine maintenance components such as filters. Damage or malfunction caused by negligence, abuse,
neglect, unauthorized repair, or any other use not in accordance with the User's Guide is not covered.
BISSELL recommends that the original packaging be kept for the duration of the warranty period in case such need
arises within the warranty period that the item need re-packing and transportation.
For UK inquiries:
Monday - Thursday 9 am — 5 pm
Friday
9 am — 4 pm
BISSELL Homecare (Overseas) Inc.
Ground Floor
226 Berwick Avenue
Slough
Berkshire SL1 4QT
United Kingdom
Telephone: 0844-888-6644
For all other inquiries:
Monday - Friday 8 am — 4 pm
BISSELL Homecare, Inc.
PO Box 1888
Grand Rapids, Michigan 49501 USA
Telephone: 01-616-453-4451
Fax: 01-616-453-1383
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
BISSELL and its in-country distributors are NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT
EXCEED THE PURCHASE PRICE OF THE PRODUCT.
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN. ANY
IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE TWO YEAR DURATION
FROM THE DATE OF PURCHASE AS described above.
FOR AUSTRALIAN CONSUMERS ONLY: Our goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are entitled to a replacement or refund
for a major failure and for compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be
of acceptable quality and the failure does not amount to a major failure.
THIS WARRANTY IS IN ADDITION TO OTHER RIGHTS OR REMEDIES UNDER LAW. NOTHING IN THIS
WARRANTY EXCLUDES, LIMITS OR MODIFIES ANY LIABILITY OF BISSELL WHICH IS IMPOSED BY LAW, OR LIMITS
OR MODIFIES ANY REMEDY AVAILABLE TO THE CONSUMER WHICH IS GRANTED BY LAW.
TO MAKE A CLAIM UNDER THIS WARRANTY CONTACT BISSELL AUSTRALIA PTY LTD (DETAILS ABOVE). CONTACT
BISSELL PRIOR TO RETURNING ANY GOODS. WHERE AGREED, BISSELL WILL REIMBURSE REASONABLE
POSTAGE / HANDLING COSTS (IF ANY) FOR RETURNING GOODS TO BISSELL.
w w w. b i s s e l l . c o m 11
Consumer care
If your BISSELL product should require service:
Call BISSELL Consumer Care at the numbers below and we will give you the location of
a BISSELL Authorized Service Center in your area. If you have questions about your warranty
or need replacement parts please contact the numbers below.
For UK inquiries:
Monday - Thursday 9 am — 5 pm
Friday
9 am — 4 pm
BISSELL Homecare (Overseas) Inc.
Ground Floor
226 Berwick Avenue
Slough
Berkshire SL1 4QT
United Kingdom
Telephone: 0844-888-6644
For all other inquiries:
Monday - Friday 8 am — 4 pm
BISSELL Homecare, Inc.
PO Box 1888
Grand Rapids, Michigan 49501 USA
Telephone: 01-616-453-4451
Fax: 01-616-453-1383
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt.
It provides proof of purchase date in the event
of a warranty claim. See Warranty on page 11
for details.
Do not throw the appliance away with the normal
household waste at the end of its life, but hand it in
at an official collection point for recycling. By doing
this you will help to preserve the environment.
©2012 BISSELL Homecare, Inc
All rights reserved. Printed in China
Part Number 120-4472
Rev 4/12
Visit our website at:
www.bissell.com
Scotchgard is a trademark of 3M
12
w w w. b i s s e l l . c o m Microban® is a registered trademark
of Microban Products Company