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Duxbury Networking DUX412 Gateway
3G ADSL Wireless VoIP Gateway for WCDMA/HSUPA Networks
User Guide
Document Name: User Guide
Version: 02.00
Date:
2011-11-04
Status:
Confidential
DocID:
DUX412_v02.00
www.duxbury.co.za
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Duxbury Networking DUX412 User Guide
About This Document
This document describes the hardware and software of the Duxbury DUX412 3G ADSL Wireless
VoIP Gateway.
Disclaimer
No part of this document may be reproduced in any form without the written permission of the copyright owner.
The contents of this document are subject to revision without notice due to continued progress in methodology, design and manufacturing. Duxbury Networking shall have no liability for any error or damage of any kind resulting from the use of this document.
Technical Support Contact Information
Tel: +27 (0) 11 351 9800
Fax: +27 (0) 11 646 3079
E-mail: [email protected]
Web: www.duxbury.co.za
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Duxbury Networking DUX412 User Guide
Important Notice
Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the gateway are used in a normal manner with a well-constructed network, the gateway should not be used in situations where failure to transmit or receive data could result in damage of any kind to the user or any other party, including but not limited to personal injury, death, or loss of property.
Duxbury accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received using the gateway, or for failure of the gateway to transmit or receive such data.
Safety Precautions
General
The gateway generates radio frequency (RF) power. When using the gateway care must be taken on safety issues related to RF interference as well as regulations of RF equipment.
Do not use your gateway in aircraft, hospitals, petrol stations or in places where using GSM products are prohibited.
Be sure that the gateway will not be interfering with nearby equipment. For example: pacemakers or medical equipment. The antenna of the gateway should be away from computers, office equipment, home appliance, etc.
An external antenna must be connected to the gateway for proper operation. Only using approved antenna with the gateway. Please contact authorized distributor to find an
approved antenna.
Always keep the antenna with minimum safety distance of 26.6 cm or more from human body. Do not put the antenna inside metallic box, containers, etc.
Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open. Gateway may be used at this time.
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Using the gateway in vehicle
Check for any regulation or law authorizing the use of GSM in vehicle in your country before installing the gateway.
The driver or operator of any vehicle should not operate the gateway while is in control of a vehicle.
Install the gateway by qualified personnel. Consult your vehicle distributor for any possible interference of electronic parts by the gateway.
The gateway should be connected to the vehicle’s supply system by using a fuse-protected terminal in the vehicle’s fuse box.
Be careful when the gateway is powered by the vehicle’s main battery. The battery may be drained after extended period.
Protecting your gateway
To ensure error-free usage, please install and operate your gateway with care. Do remember
the follow:
Do not expose the gateway to extreme conditions such as high humidity / rain, high temperatures, direct sunlight, caustic / harsh chemicals, dust, or water.
Do not try to disassemble or modify the gateway. There is no user serviceable part inside and
the warranty would be void.
Do not drop, hit or shake the gateway. Do not use the gateway under extreme vibrating conditions.
Do not pull the antenna or power supply cable. Attach/detach by holding the connector.
Connect the gateway only according to the instruction manual. Fail to do it will void the warranty.
In case of problems, please contact authorized distributor.
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Regulatory and Type Approval Information
Table 1: Directives
2002/95/EC
Directive of the European Parliament and of the Council of 27 January 2003 on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS)
2002/96/EC
Directive of the European Parliament and of the Council on waste electrical and electronic equipment (WEEE)
2003/108/EC
Directive of the European Parliament and of the Council of 8 December
2003 amending directive 2002/96/ec on waste electrical and electronic equipment (WEEE)
Table 2: Standards of the Ministry of Information Industry of the People’s Republic of China
SJ/T 11364-2006
“Marking for Control of Pollution Caused by Electronic Information Products”
(2006-06).
According to the “Chinese Administration on the Control of Pollution caused by Electronic Information Products” (AGATEWAYIP) the EPUP, i.e.,
Environmental
Protection Use Period, of this product is 20 years as per the symbol shown here, unless otherwise marked. The EPUP is valid only as long as the product is operated within the operating limits described in the Hardware Interface
Description.
for an overview of toxic or hazardous substances or
elements that might be contained in product parts in concentrations above the limits defined by SJ/T 11363-2006.
Table 3: Toxic or hazardous substances or elements with defined concentration limits
(Pb)
Metal Parts
Circuit Modules
Cables and Cable Assemblies o
Plastic and Polymeric parts o o x
(Hg) o o o o
(Cd) o o o o
(Cr(VI)) (PBB) o o o o o o o o
(PBDE) o o o o
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Duxbury Networking DUX412 User Guide
Revision History
Updates between document versions are cumulative. Therefore, the latest document version contains all updates made to previous versions.
Release Date Firmware Version Details
2011-05-09 01.00
First Release
2011-11-04 02.00
Add WCDMA voice
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Duxbury Networking DUX412 User Guide
Contents
Overview ...............................................................................................................................
Packing List ...........................................................................................................................
......................................................................................................................
Application Cases ................................................................................................................
Installation 14
Interface ..............................................................................................................................
LED Indicators .....................................................................................................................
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3.6.5 DMZ Host .............................................................................................................
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3.6.10 Failover Priority setup
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3.10.5 Access Control (Remote Access)
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3.11.3 Advanced Settings
Tools 52
3.12.1 Account Settings (Users)
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3.12.2 Time Settings
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3.12.4 Update (Restore) Settings
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Chapter 1.
Chapter 1.1 Overview
Duxbury DUX412 3G ADSL Wireless VoIP Gateway is a Dual-WAN 3G / ADSL2+ (VPN) firewall router integrated 3G HSUPA, ADSL / ADSL2+, 802.11b/g/n ,WCDMA/GSM voice and SIP
VoIP/FoIP.
3G HSUPA works as a backup WAN, functioning as an automatic fail-over when an ADSL2+ connection breaks down.
With one RJ-11 FXS interface, users could enjoy excellent VoIP and T.38 FoIP service over
ADSL or 3G.
Also supports WCDMA/GSM voice over this RJ-11 interface based on circuit switch.
3G ADSL Wireless Gateway also provides IPsec VPN and PPTP VPN, users can access corporate intranet and transmit sensitive data between branch offices and remote sites anytime and anyplace.
Chapter 1.2 Packing List
Check your package to make certain it contains the following items:
Duxbury DUX412 gateway x1
AC/DC Power Supply Adapter (12VDC, 1A) x1
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Desktop bracket x1
ADSL splitter x1
Ethernet cable RJ45 x1
Phone cable RJ11 x2
CD with user guide and configuration utility x1
Note: Please notify your sales representative if any of the above items are missing or damaged.
Chapter 1.3 Specifications
HSUPA
Authentication
Always Online
Dial On Demand
Number of SIMs
SIM Control
WCDMA / HSUPA Quad Band 850 / 900 / 1900 / 2100 MHz
HSUPA DL / UL 7.2 / 5.76 Mbps
HSDPA DL 7.2 Mbps, UL 384 Kbps
UMTS DL / UL 384 / 384 Kbps
GSM / GPRS / EDGE Quad Band 850 / 900 / 1800 / 1900 MHz
GPRS, multi-slot class 10 (4+1, 3+2) up to 86.2 kbps
(downlink)
EDGE, multi-slot class 10 (4+1, 3+2) up to 237 kbps
(downlink)
PAP/CHAP/MS-CHAP
PPP LCP Echo/Reply and ICMP keep alive for link inspection
Always online or triggered by local data flow and auto disconnect
1
3V, standard SIM or USIM
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Interface
ADSL Standard
ADSL2 Standard
ADSL2+ Standard
One RJ-11
Full-rate ANSI T1.413 Issue 2
G.dmt (ITU G.992.1)
G.lite (ITU G.992.2)
G.dmt.bis (ITU G.992.3)
ADSL2 Annex L (ITU G.992.3 Annex L)
G.dmt.bis plus (ITU-T G.992.5)
ADSL2+ Annex M (ITU G.992.5 Annex M)
AAL5 ATM Adaptation Layer Type 5 (AAL5)
Multiple Protocol over
AAL5
Multiple Protocol over AAL5 (RFC 2684, formerly RFC 1483)
Encapsulation Bridged or routed Ethernet encapsulation
ATM and PPP
Protocols
Multiplexing
PPPoE
PPPoA
VC and LLC based multiplexing
PPP over Ethernet (PPPoE, RFC 2516)
PPP over ATM (PPPoA, RFC 2364)
IP over ATM
Mac
Routing
OAM F4 / F5
Classical IP over ATM (RFC 1577)
Encapsulated
MAC Encapsulated Routing (RFC 1483 MER)
OAM F4 / F5
Standards
Data Rates
Mode
WPS
Encryption
Security
Mac Filter
QoS
ACS
Antenna
Transmission Power
Reception Sensibility
Compliant with IEEE 802.11b/g/n
Up to 300 Mbps wireless data transfer rates
Access Point (AP) or AP Bridge (WDS)
Wi-Fi Protected Setup (WPS) for easy setup
WEP 64/128 bits
WPA, WPA-PSK, WPA2, WPA2-PSK
Black list and white list filter
WMM
Automatic channel selection
2T2R MIMO mode (2 transmitter, 2 receiver)
One external antenna with 2dBi gain; one internal antenna with
4dBi gain
802.11b: 16+/-1.5dBm
802.11g: 14+/-1.5dBm
802.11n: HT20 16+/-1.5dBm; HT40 14+/-1.5dBm
802.11b: -82dBm, ±2dB
802.11g: -68dBm, ±2dB
802.11n: HT20 -64dBm, ±2dB; HT40 -60dBm, ±2dB
On/Off RF Selection
E t h e r n e t
Interface
Interface
E t h e r n e t
Interface
Number of Ports
Speed
Interface
Number of Ports
Protocol
Audio Codec
8-pin RJ-45, auto MDI-X
4-port fast Ethernet switch
10/100 Mbps
RJ-11
One FXS port for connecting to analog telephone
Compliant with SIP standard (RFC3261)
G.711 A/μ law, G.729a, G.723.1, G.726_24, G.726_32,
GSM_ARM_12k / 10 / 795 / 740 / 670 / 590 / 515 / 475
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Telephone Features
Call waiting, Call forwarding, Call baring, Call blocking, Silence suppression, Voice activity detection (VAD), Comfort noise generation (CNG), G.168 line echo cancellation, Caller ID
T.38
Fax
DTMP
Dial Plan
Supports DTMF tone detection and generation
Flexible dial plan customization
WCDMA/GSM
Voice
Interface RJ-11(the same as VoIP RJ-11)
Protocols
Firewall and
Network Protocols
Firewall
IP QoS
ATM QoS
Features
NAT, NAPT, DMZ, DHCP, SNTP, DNS Relay, IGMP Proxy /
Snooping, Static Routing, ALG, UPnP
SPI (Stateful Packet Inspection), IP / Domain / MAC filters
Base on source IP address, source and destination port, protocol and DSCP
Support CBR, UBR, nrt-VBR, rt-VBR
Support for extended Impulse Noise Protection (INP) for better
IPTV quality
Web, Telnet, SSH
Operation
Management
VPN and
Configuration
Operation and
Management
Firmware Upgrade
Management
PPTP
IPSec
HTTP / TFTP / FTP
TR069
Client, maximum 6 tunnels
Encryption: MPPE
Client, maximum 5 tunnels
IKE key management
Encryption: DES, 3DES, AES-128 / 192 / 256
Integrity: MD5 and SHA-1
Authentication: pre-shared key
PPTP / L2TP / IPsec Passthrough VPN Passthrough
LED Indicators
Buttons
Color
Housing
Power, LAN1, LAN2, LAN3, LAN4, Internet, DSL, WiFi, WPS, 3G
Power On/Off, 3G, WPS, Reset
White
Plastic
P h y s i c a l
Characteristics
Weight
Dimensions
Installation Method
1500g
Gateway without bracket (L x W x H): 170 x 140 x 35 mm
Gateway with bracket (L x W x H): 160 x 75 x 20 mm
Giftbox including gateway and accessories (L x W x H): 265 x
210 x 75 mm
Desktop with bracket
E n v i r o n m e n t a l
Limits
Operating Temperature 0°C to 50°C
Storage Temperature
Operating Humidity
-20°C to 70°C
20 to 95% non-condensing
Power Supply
Power Supply Adapter
Directives
Input AC 100-240 V, 50 / 60 Hz, 0.5 A
Output DC 12 V, 1.5 A
RoHS and WEEE compliant
Regulatory and
Type Approvals
CE and R&TTE Approval To be determined
Type Approvals FCC Approval
To be determined
Warranty
PTCRB Approval
Warranty Period
To be determined
1 year
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Chapter 1.4 Application Cases
Office in a Box: provides an office solution to sectors such as mining, construction and emergency services where fixed infrastructure is costly and time prohibitive
Data backup and redundancy: ensure business continuity to retail, banking and emergency services by providing a wireless voice and data redundancy path to guard against fixed line outages
Fixed line alternative: a cost and time efficient solution for broadband and fixed phone services where POTS infrastructure is unavailable
Mobile workforce: event management, consulting and auditing sectors can bring their own wireless branch office (VPN) to a temporary work location
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Chapter 2. Installation
Chapter 2.1 Interface
Front Panel Indicators:
Right Side Interfaces:
Left Side Interfaces:
Chapter 2.2 LED Indicators
Item Name
LAN 1-4
Function
On: Modem power up
Off: Modem power off
On: Ethernet is connected
Blinking green: Ethernet traffic flowing
Off: Ethernet is disconnected
Blinking green: PPP/DHCP negotiation
Solid green: PPP/DHCP up
Quick blinking green: Tx/Rx traffic on line
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DSL
Phone
Interface 1
WPS
3G
Power
LAN 1-4
Phone
DSL
SIM
3G
Reset
WPS
On: Modem synchronized to the
DSLAM
Quick blinking green: Modem training, but not synchronized
Slow blinking green: Modem
Idle
On: The analog phone connected to VoIP off-hook
Off: The analog phone connected to VoIP on-hook
On: Wi-Fi connection is available
Blinking green: Negotiation or traffic on line
Off: Wi-Fi connection is not available
Indicate the status of WPS authenticator
Blinking green: Negotiation or traffic on line
Solid green: Up
Quick blinking green: Tx/Rx traffic on line
Solid red: Authentication failed
Off: Traffic through DSL interface
Power switch
For 12V DC power adapter
LAN interface for connecting to computers or LAN
Connecting telephones to analog
Connecting to ADSL enabled telephone line
SIM Card slot
3G Switch
Restore to factory default settings
WPS Switch
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Chapter 2.3 Install the Bracket
Mount the bracket on the bottom of the gateway.
Chapter 2.4 Installation the SIM Card
Be sure to insert a SIM card before you use the gateway.
Note: Make sure to disconnect the charger and switch off your gateway before inserting or removing your SIM/USIM card.
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Chapter 2.5 Hardware Connection
1. Use a telephone cord to connect the LINE port of the splitter with the phone socket on the wall (only if using ADSL).
2. Use another telephone cord to connect the MODEM port of the splitter with the ADSL port of the GATEWAY (only if using ADSL).
3. Connect Ethernet port of the GATEWAY with 10/100BASE-T port of the computer by using the network cable that comes with the unit.
4. Plug in the power cord, and turn on the power.
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Chapter 3. Operating the Gateway
Chapter 3.1 Default Configuration
The Gateway has pre-configured with the VCI/VPI which is in common use. The default dial-up mode is bridge encapsulation. For bridge mode, no need to configure any more parameters.
However, the third party dial-up software is needed for connection with the Internet.
Chapter 3.2 Configuration
The default IP address for Gateway is: 192.168.1.1; the Subnet Mask is：255.255.255.0.
Users can configure the Gateway through an Internet browser. The Gateway can be used as gateway and DNS server; users need to set the PC’s TCP/IP protocol as follow:
1. Set the PC IP address to the same segment of the Gateway, set the IP address of the network card on your PC to “192.168.1.X” where X represents a number from 2 to 254 excluding
“192.168.1.1”.
2. The Subnet mask must remain “255.255.255.0”
3. Set the PC’s gateway the same IP address as the Gateway’s.(default: 192.168.1.1)
4. Set PC’s DNS server the same as Gateway’s IP address or that of an effective DNS server.
Chapter 3.3 Log In the Gateway
Power on to start the Gateway, open up your internet browser (eg. IE, Firefox, Chrome etc.). Type
http://192.168.1.1 in the address bar, press ENTER, the authentication interface will pop up as below:
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Default User Name: admin
Default Password: admin
Press ENTER or click on ‘OK’. Once the details has been authenticated you will be directed to
Gateway main page where you can perform configuration changes as required.
After a successful logon, the main page will be displayed as follows:
Chapter 3.4 Status
Click on the Status menu in the web interface
The following status information is available by clicking the links on the left of the webpage:
Basic Info
Include hardware and software versions, system time info and basic IP information.
Network Status
Include basic 3G status (SIM card details, network and signal strength) and basic ADSL status.
WAN Info
Lists the configured WAN (3G and ADSL) interfaces and shows type, connection status and basic
IP information.
WLAN Status
Include basic Wireless information and a list of clients connected wirelessly.
Connected Devices
Show a full list of connected clients, both wired and wireless.
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Routing Table
Displays the current IP routing table
Statistics
Displays a list of configured WAN (3G and ADSL) interfaces and shows the amount of traffic sent and received on each interface.
VoIP Status
Show the current registration status of a configured VoIP provider.
Chapter 3.5 Quick Setup
Click on the Quick menu in the web interface.
This will show a quick setup wizard that allows the user to configure the most commonly used options:
Step 1: Access Account
This sets the username and password to access the web interface.
The default username to access the GATEWAY is admin.
The default password is admin.
To change the password:
1. Select admin from the Username drop-down box
2. Enter the password admin in the Old Password box
3. Enter a new password in both the New Password and Confirm Password boxes
4. Click the Next button
5. Login with the new password
6. Click on the Quick menu to continue the wizard
To continue to the next step without changing the password, click the Skip button.
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Step 2: Time Settings
From this page the current time can be set manually or the GATEWAY can be set to obtain the correct time from an internet time server.
Note: it is recommended that an internet time server is used when available if the time is set manually it will be lost in the event of a power cut or if the unit is restarted.
To set the time manually:
1. Select Manual Setting
2. Enter the current time
3. Select the correct Time Zone
4. Click Next
To use an internet time server:
1. Select Time Server
2. Enter the time server domain name e.g time.nist.gov or pool.ntp.org
3. Select the correct Time Zone
4. Click Next
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Step 3: Wireless Settings
By default the Wireless (Wi-Fi) access point is enabled and the SSID (the name that is displayed when users search for Wi- Fi networks) is set to “gateway”. To keep the default settings click
Next to go to the next step.
To change the SSID:
1. Enter the new SSID in the SSID box
2. Select the correct Country
3. Click the Next button
Step 4: Local Area Network Setup
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By default the gateway has an IP Address of 192.168.1.1 and the DHCP server is enabled so that
IP addresses will be automatically assigned to clients connecting to either the wired Ethernet ports or via Wi-Fi. To keep the default settings click Next to go to the next step.
A new IP address can be assigned to the gateway and the DHCP options can be changed from this screen--- for more details on available options refer to section 10.
When both ADSL and 3G connections are available the GATEWAY can failover to the 3G connection when the ADSL connection is unavailable. To use the feature to check the Enable
Automatic 3G backup box and enter the amount of time (in seconds) that the ADSL link must be unavailable before switching to 3G then click Next.
Step 6: Configure 3G and ADSL connections
To setup the 3G connection:
Click the Edit button for the 3G service
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For most networks it is only required to set the correct APN value (this should be provided by your network operator) leave the other settings on default values.
If your network requires enter the valid PPP Username and PPP Password.
Fill in the required information and click the Apply/Save button.
To setup the ADSL connection:
Click the Add button to start the ADSL network wizard.
Enter the values for VPI and VCI supplied by the ADSL Service Provider and click Next.
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If EoA link type was selected, choose the WAN service type, normally PPP over Ethernet (PPPoE).
Click Next.
Enter the username and password provided by the ADSL service provider; select any other options required and click Next.
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Check the Summary screen and then click Apply/Save to enable the connection.
The Quick Setup wizard is now complete. Refer to the following sections for a complete description of all of the available options.
Chapter 3.6 Network
3.6.1 3G Configuration (WAN Device/WAN Service)
Please go to Network interface to select the WAN Service. Users can either edit a 3G network or an ADSL network.
Note: please power off the Gateway before inserting the SIM card.
Please go to path: Network -> WAN Device page. Check the Enable Automatic 3G backup, and configure the time out all DSL link down to run 3G – the value here is used to determine the time interval for using 3G after DSL link is down. Then click Apply/Save.
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Then go to path: Network -> WAN Service to check the status. Please refer to the following figure.
Click the Edit button for the 3G service
Fill in the required information and click the Apply/Save button. For most networks it is only required to set the correct APN value. Leave the other settings on default values.
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If your network requires enter the valid PPP Username and PPP Password.
3.6.2 ADSL Configuration (WAN Service)
Please go to path: Network -> WAN Service page. Then do the following to setup an ADSL connection.
1. Click Add button to configure an ATM PVC identifier;
2. Click Next to select a service category; (please choose EoA for PPPoE connection);
3. Click Next to select WAN service type; (please choose PPP over Ethernet);
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4. Click Next to input the username and password authorized by your ISP; (please Enable
Fullcone NAT by ticking the box);
5. Click Next to check the Summary of this connection;
6. Click Apply/Save to enable the connection.
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3.6.3 SIM PIN (3G Settings)
Go to path Network -> 3G Settings
This page allows the user to enable or disable the SIM PIN function. Select whether the SIM Pin should be enabled or disabled, enter the current SIM pin and click the Apply/Save button.
The “PIN State” shows whether the SIM PIN function is currently enable or disable.
The” Residual allowed try time” shows how many attempts remain to enter a correct PIN, if the incorrect PIN is entered too many times a PUK code will then be required for the SIM before it can be used again.
3.6.4 Advanced ADSL Settings
Go to page Network -> ADSL Settings
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This page allows advanced settings for the ADSL interface to be adjusted. It is recommended that these settings are unchanged from their default values unless instructed by the ISP.
3.6.5 DMZ Host
Go to page Network -> DMZ Host
This page allows an IP Address to be entered where all incoming traffic from the WAN interfaces will be routed.
Note that the “Virtual Servers” options take precedence--all traffic that do not match any
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Enter the required IP Address and click the Save/Apply button.
3.6.6 Port Forwarding (Virtual Servers)
Go to path Network -> Virtual Servers
This page allows the user to forward incoming traffic of selected ports on the WAN interfaces to internal hosts. This can be used to make internal applications available to the internet (e.g. a web server). Click the Add button to add a new forward:
Use Interface to select the WAN interface to forward from.
Service Name either selects from the list of predefined services (e.g. Web Server (HTTP)) or enter a name for a custom service.
Server IP Address enter the local IP Address to forward network traffic to.
Ports Table if a predefined service is selected the table will be completed automatically. If a custom service is entered the table must be filled in manually.
Enter the range of IP addresses to match from the external (WAN) interface (start and end ports can be the same to match a single IP Address).
Select the Protocol (TCP, UDP or both TCP/UDP).
Enter the range of IP addresses to forward to the internal host. These can be the same as the external ports or the traffic can be forwarded to a different port on the internal host.
Enter the required values and then click the Apply/Save button.
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3.6.7 Advanced IP Routing (Static Route)
Go to page Network -> Static Route
This page allows the user to manually edit the routing table and create Static IP Routes. Note that in normal operation this is not required.
Click the Add button to add a new static route:
Destination IP address/prefix length: enter the destination in the format IP address/ network prefix e.g. 124.80.0.0/16.
Interface: selects the network interface to route to.
Gateway IP address: specify the IP address for the gateway (if required).
Metric: (optional) specify the route metric.
Enter the required values and then click the Apply/Save button.
3.6.8 QoS Configuration
Please go to path: Network -> QoS Configuration page to enable Queue Management
Configuration. If Enable QoS checkbox is selected, a default DSCP mark should be chosen to automatically mark incoming traffic without reference to a particular classifier. Click Apply/Save button to save.
Note: If Enable QoS checkbox is not selected, all QoS will be disabled for all interfaces; The default DSCP mark is used to mark all egress packets that do not match any classification rules.
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Setting Up the WAN
1) On the router Web GUI click on the Network tab followed by the Sub heading WAN
service.(img1)
2) Click on the Add under Ethernet Network (WAN) Service Setup. (img1)
3.1) Select PPP over Ethernet(PPPoE) as your WAN service type. (img6)
3.2) Click on Next.
4.1) Type in your ADSL account username and password (provided by your ISP) in the PPP
Username and PPP Password text boxes provided. (img7)
4.2) Tick the Enable NAT tick box, and then click Next.
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5) Click on the Apply/Save button. (img8)
Please not that if you add a WAN service your LAN port 4 will become the WAN port and can no longer be used for LAN connectivity until the WAN service is removed.
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Setting the Failover Priority
This is where you set the failover order of your WAN interfaces.
1) On the router Web GUI click on the Network tab followed by the Sub heading WAN Device.(img10)
2) Tick the Enable Automatic 3G backup tick box.
If it is not ticked your 3g connection will always be up(not run as a backup).
Priority : High = This is the primary connection. The router will always want to connect to this connection
Medium = This is the secondary connection (If the primary fails this connection will be the active connection)
Low = This is the tertiary connection (If both primary and secondary connections go down this will be the active connection
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Please click QoS QUEUE button to enter the QoS Queue setup page, then click Add button. This screen allows you to configure a QoS queue and assign it to a specific layer 2 interface. The scheduler algorithm is defined by the layer 2 interface. Click Apply/Save to save and activate the queue.
Please click QoS Class button to enter QoS Classification Setup page, then click Add button to configure network traffic classes. This screen creates a traffic class rule to classify the upstream traffic, assign queue which defines the precedence and the interface and optionally overwrite the
IP header DSCP byte. A rule consists of a class name and at least one condition. All of the specified conditions in this classification rule must be satisfied for the rule to take effect. Click
Apply/Save to save and activate the rule.
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Chapter 3.7 Application
3.7.1 UPnP Settings
Go to path Application -> UPnP
Use this page to enable or disable Universal Plug and Play (UPnP) functionality. UPnP allows networked devices to automatically discover each other.
By default UPnP is enabled -- it is recommended that this setting be left unchanged.
3.7.2 Dynamic DNS
Go to path Application -> Dynamic DNS
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Dynamic DNS allows a static hostname to be assigned to a connection which is not assigned a static IP address. A subscription to a Dynamic DNS provider is required to maintain the mapping between the hostname and the currently assigned IP address.
Gateway can work with either the DynDNS or TZO dynamic DNS services.
Click the Add button and then enter the details provided by the dynamic DNS service provider
3.7.3 VPN (IPSec VPN)
Go to path Application -> IPSec VPN
Click the Add New Connection button to display the IPSec Settings:
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IPSec Connection Name: specify a name to identify the tunnel.
Remote IPSec Gateway Address: specify the IP address or FQDN for the remote end of the tunnel, this should be the internet IP address for the remote gateway.
Tunnel access from local IP addresses: specify the IP address or subnet for the local side of the IPSec tunnel.
Tunnel access from remote IP addresses: specify the IP address or subnet for the remote side of the IPSec tunnel.
Key Exchange Method: select Auto to use the standard Internet Key Exchange (IKE) method or Manual to specify the encryption and authentication keys manually.
Authentication Method: only Pre-Shared Key is supported.
Pre-Shared Key: enter the Pre-Shared Key.
Perfect Forward Secrecy: select whether to use the Perfect Forward Secrecy (PFS) method.
Fill in the required options and then click the Apply/Save button.
3.7.4 VPN (PPTP Config)
Go to path Application -> PPTP Config
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A default PPTP tunnel is automatically created for each available WAN interface. Click the Edit button to configure the tunnel:
Tunnel Name: specify a name to identify the tunnel.
IP Address or Domain Name: specify the IP Address or FQDN for the remote PPTP Network
Server.
PNS Username: specify the username required to login to the remote PPTP Network Server.
PNS Password: specify the password required to login to the remote PPTP Network Server.
Enable: set to use to start using the PPTP tunnel.
Use Default Gateway on the Remote Network: set to yes to forward traffic to the remote gateway.
Authentication Method: select the authentication method required to login to the PNS (PAP/
CHAP/MSCHAP) or set to AUTO for the authentication method to be determined automatically.
Use Static IP Address: select to specify the IP Address manually.
Set the required options and then click the Apply button
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Chapter 3.8 Wireless Configuration (WLAN)
3.8.1 WLAN Basic
Click WLAN to configure the wireless feature of the Gateway.
Go to path: WLAN -> WLAN Basic page to enable/disable WLAN feature. Then click Apply/Save button;
Enable WLAN: select to enable the built-in WiFi access point.
Disable SSID broadcast: select to prevent the Access Point from being discovered. Users will need to manually specify the SSID to connect.
SSID: enter the SSID to identify the WiFi access point, this is the name that will be displayed when users search for WiFi networks.
Country: select the country where the CPE is installed
Max client number: specify the maximum number of wireless clients that will be allowed.
The CPE supports up to 16 simultaneous WiFi connections.
Channel: select the Wireless channel to use. The channel number can be changed if interference is experienced.
After entering the required settings click the Apply/Save button.
3.8.2 WLAN Security
Go to path: WLAN:> WLAN Security page to set the network authentication method, selecting data encryption, specify whether a network key is required to authenticate to this wireless network and specify the encryption strength. Click Apply/Save when done.
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3.8.3 Advanced Settings
Go to path WLAN:> Advanced Settings
This page contains advanced parameters for the Wireless LAN interface.
It is strongly recommended that these settings be left unchanged unless there is a specific requirement for different settings in the environment where the GATEWAY is installed.
Altering these parameters may result in a reduction in Wireless performance.
3.8.4 WLAN MAC Filters
Go to path WLAN:> WLAN MAC Filters
This page can be used to restrict the clients that are permitted to connect Wirelessly to the
CPE.
WARNING: Changing the mode takes immediate effect and so may disconnect any connected
Wireless clients.
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MAC Restrict Mode – select from the following:
Disabled – all MAC Addresses will be allowed to connect.
Allow – only MAC addresses listed below will be allowed to connect.
Deny – all MAC Addresses will be allowed to connect EXCEPT those listed below.
Use the Add button to add MAC addresses to the list.
3.8.5 WLAN Bridge
Go to path WLAN:> WLAN Bridge
Use this page to configure Wireless Bridging functionality. Wireless Bridging allows a Wi-Fi network to be extended to cover a larger area through the use of multiple Wi-Fi bridge devices.
AP Mode:
Access Point: The gateway can be used as both a Wireless Access Point and a Wireless Bridge
(default).
Wireless Bridge: The gateway can be used as a Wireless Bridge only.
Bridge Restrict:
Enabled: only Wireless Bridges whose MAC Addresses are entered below may connect.
Disabled: any Wireless Bridge may connect.
Remote Bridges MAC Address: enter MAC Addresses for remote bridges which are permitted to connect when “Bridge Restrict” option is enabled.
Enter the required settings and then click the Apply/Save button.
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Chapter 3.9 LAN Configuration (DHCP)
Configure the Gateway’s IP address and DHCP options.
Go to path DHCP:> LAN Setup
Set the required options then click the Apply/Save button
Note: changes will take effect immediately and if the IP Address of the gateway is changed the connection to the web interface will be lost. The new IP address will need to be entered into the web browser (The PC must be in the same subnet as the new IP address to view the webpage).
IP Address: enter the IP address that the gateway will be available on. The default IP address is
192.168.1.1.
Subnet Mask: enter the Subnet Mask. The default subnet mask is 255.255.255.0.
Enable IGMP Snooping: select to have the gateway monitor all IGMP network traffic for the purpose of reducing the multicast overhead (Advanced option)
Disable DHCP Server: turn off the built-in DHCP server. If the DHCP server is disabled all clients will need to have manually assigned IP addresses in order to connect.
Enable DHCP Server: turn on the built-in DHCP server
Start/End IP Address: enter the range of IP addresses that the DHCP server can assign to clients.
These IP addresses must be in the same subnet as the IP address assigned to the gateway.
Leased Time: enter the duration for the lease of DHCP IP addresses (default is 24 hours)
Static DNS Server: enter an IP address for a DNS server to pass to DHCP clients. By default this is set to the IP address of the GATEWAY to use the built-in DNS server (recommended).
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Get DNS Server from WAN: select to pass the DNS server addresses obtained automatically from the WAN interface to the DHCP clients.
Configure the second IP address: select to assign an additional IP address to the gateway
(advanced option).
Note:
1. When using the DHCP Servers, please make sure you don’t have multiple DHCP Servers in one
LAN.
2. To view a list of clients that have been assigned addresses by the DHCP server go to the path
DHCP:> Assigned Leases
3. To reserve an IP address within the DHCP range for a client so that the client always receives the same IP address go to the path DHCP:> Static Leases. Click the Add Static Lease button and enter the MAC address and required IP Address for the client. Make sure that the IP address chosen is within the range entered on the LAN Setup page.
Chapter 3.10Firewall
3.10.1 Firewall Settings
Please go to path: Firewall:> Firewall Settings page, check Enable to activate Global firewall
settings, then click Apply/SAVE.
Note: three Firewall levels are supported in the Gateway, they are:
Low: enable basic firewall feature: prevent port from scanning; allow PING from WAN side; allow ICMP redirect messages from WAN side.
Middle: based on low level, prevent ICMP redirect messages.
High: based on middle level, prevent SYN Flood attack; against PING from WAN side.
Note: by default the Firewall is enabled and set to the “High” setting – it is recommended that to maintain maximum security this setting is not changed.
3.10.2 IP Filters
When the firewall is enabled on a WAN or LAN interface, all incoming IP traffic is BLOCKED.
However, some IP traffic can be ACCEPTED by setting up filters. Please go to path: Firewall:> IP
Filters:> Incoming IP Filtering Setup.
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Click Add button to configure incoming IP filters. The following interface allows user to create a filter rule to identify incoming IP traffic by specifying a new filter name and at least one condition.
All of the specified conditions in this filter rule must be satisfied for the rule to take effect. Click
Apply/Save to save and activate the filter.
By default, all outgoing IP traffic from LAN is allowed, but some IP traffic can be BLOCKED by setting up filters.
Please go to path: Firewall:> IP Filters:> Outgoing IP Filtering Setup.
Click Add button to configure outgoing IP filters. The following interface allow user to create a filter rule to identify outgoing IP traffic by specifying a new filter name and at least one condition.
All of the specify conditions in this filter rule must be satisfied for the rule to take effect. Click
Apply/Save to save and activate the filter.
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3.10.3 Domain Filters
Please go to path: Firewall:> Domain Filters page. Please select the list type first and then configure the list entries.
List type:
Exclude: default accepts all the DNS except the list;
Include: default drop all the DNS except the list.
Click Add to do the configuration after choosing a domain list type. Then set the domain address and port number in the coming interface. Click Apply/Save to add the entry to the domain filter.
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3.10.4 MAC Filters
Please go to path: Firewall:> MAC Filters page to setup MAC filtering. All MAC layer frames will be forwarded except those matching with any of the specified rules in the settings.
Please click Add to create a filter to identify the MAC layer frames by specifying at least one condition. If multiple conditions are specified, all of them will take effect. Click Apply to save and activate the filter.
3.10.5 Access Control (Remote Access)
The Access Control feature allows ports to be opened to the internet (WAN) connections so that it is possible to connect remotely to the gateway.
Go to path Firewall:> Access Control
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To enable remote access to the GATEWAY web interface and check the Enable box under WAN for the HTTP service. The default port is the standard web port 80 which can be changed by entering a new value under WAN Port.
Once enabled, it will be possible to access the web interface by browsing to the Internet IP
Address assigned to the GATEWAY. For example, if the IP address assigned by the ISP is
80.70.60.50 and the WAN Port is set to 8080 the following would be entered into the web browser: http://80.70.60.50:8080
Note: It is strongly recommended that the web interface password be changed (go to path
Tools:> Access Control) before enabling the Access Control feature.
This feature can be used via an ADSL or 3G connection. Note that some 3G networks have internal NAT and Firewall systems which do not allow remote access.
Chapter 3.11Voice
3.11.1 Voice Configuration
Connect a normal analogue telephone to the Phone port.
Phone calls can be made over the GSM/3G network (when a valid SIM is inserted) and using Voice over IP (when there is an active connection to the internet).
By default, all calls are dialed over the GSM/3G network. To make calls via VoIP (SIP) it is necessary to configure a connection to a SIP Service Provider:
3.11.2 Basic Settings
Go to path: VoIP:> Basic Settings page, then click on the Service Provider 0 tab.
Enter SIP parameters and click Apply to save the parameters.
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Locale selection: choose the Location:-this will set the local tones etc. heard on the phone.
SIP Domain Name: enter the SIP Domain provided by the SIP Provider
Voip Dialplan Setting: specify the dial strings to be matched for VoIP calls. All numbers dialed which match one of the dial strings will be dialed via the SIP Service Provider; all numbers dialed which do not match any of the dial strings will be dialed via the GSM/3G network.
Key: x = any digit
. = 1 or more digits
T = dial after timeout
# = dial immediately when # terminator dialed
| = separator between dial strings e.g. 9x.T|9x.# = all numbers starting with a 9 will be dialed via SIP (numbers will be dialed after a timeout or after a # is dialed)
012x.T|013x.T = all numbers starting with 012 or 013 will be dialed via SIP (numbers will be dialed after a timeout)
Use SIP Proxy: enable to allow using SIP Proxy. Enter the SIP proxy address (IP address or FQDN) and port
Use SIP Outbound Proxy: enable to allow using SIP Outbound Proxy. Enter the SIP
Outbound Proxy address (IP address or FQDN) and port
Use SIP Registrar: enable to register to a SIP server. Enter the SIP Registrar address (IP address or FQDN) and port.
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Authentication Name: the username which is provided by the SIP provider.
Password: the password which is provided by the SIP provider.
Preferred codec list: select the order of the audio codecs to be used.
Once the configuration is completed, click the Apply button to save changes. Click Stop SIP
client, and then click Start SIP client to enable the configuration.
3.11.3 Advanced Settings
Go to path: VoIP:> Advanced Settings page, to configure the advanced VoIP features.
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Echo Cancellation: select to enable the built-in echo canceller
Call forwarding Number: set a number to use call-forwarding. Select the conditions to use call forwarding by ticking the required boxes.
MWI: select to enable MWI (Message Waiting Indicator) support
Call Barring: select to enable Call Barring
Anonymous Call Blocking: select to disallow incoming calls with no CLI
Anonymous Calling: select to withhold CLI on outgoing calls
DND: select to enable DND (Do Not Disturb) support
Silence Suppression: when selected audio packets will not be transmitted to the network if no audio is detected to reduce bandwidth usage
CNG: select to enable detection of CNG (Fax) tones
Ingress Gain: used to increase or decrease the volume of the incoming audio
Egress Gain: used to increase or decrease the volume of the outgoing audio
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Enable T38 Support: enable support for T.38 fax compatible devices
Enable V18 Support: enable support for V.18 Textphone compatible devices
Registration Expire Timeout: enter the timeout length for the registration
Registration Retry Interval: enter the retry interval for the registration
DSCP for SIP/RTP: select the codepoint to use when connecting via QoS compatible systems
Dtmf Relay Setting: select the format to transmit DTMF tones to the network. Tones can be transmitted In-Band or Out-Of-Band (SIP INFO or RFC2833)
Hook Flash Relay Setting: select whether local Hook Flash should be ignored or sent as SIP INFO packet
SIP Transport Protocol: select the protocol (UDP or TCP) to use for SIP packets. Most systems use UDP.
Enable SIP Tag Matching: uncheck when using with Vonage
SIP Prack: use the SIP Prack method instead of ACK
Music Server: enter an address and port for an external music server to provide music on hold.
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Chapter 3.12Tools
3.12.1 Account Settings (Users)
When you configure the GATEWAY through an Internet browser, the system requires user name and password to validate access permission. The factory sets the default username of “admin” and the password of “admin”. Go to path Tools:> Account Settings, you can choose the username and change the password.
Note: please remember the password after change, otherwise you will need to reset the device and will lose all configuration settings.
3.12.2 Time Settings
Go to path Tools:> Time Settings
From this page the current time can be set manually or the GATEWAY can be set to obtain the correct time from an internet time server.
Note: it is recommended that an internet time server is used when available if the time is set manually it will be lost in the event of a power cut or if the unit is restarted.
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Enter the required options and click the Apply/Save button.
3.12.3 Backup Settings
To backup the current configuration to a file:
Please go to path: Tools:> Backup Settings page. Click Backup Settings button, then a File download window will pop-up. Click Save button to download/save current configuration of the device to the PC.
3.12.4 Update (Restore) Settings
Please go to path: Tools:> Update Settings page. Click Browse button to choose a configuration file, then click Update Settings to restore configuration.
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3.12.5 Update Software
Please go to path: Tools:> Update Software page. Click Browse to choose the right software.
Then click Update Software to update.
The power LED will go red to indicate that the software upgrade is in progress. Once complete the unit will automatically restart with the new software. The current software version can be viewed by going to path Status:> Basic Info
Attention: please make sure the power to the device is not interrupted during the software updating process. Also, the RJ45 cable should be connected tightly between the PC and device during the software uploading process.
Once updated, please press the reset button or go to path: Tools:> Factory Settings to restore the device to the new factory default settings if necessary.
3.12.6 Factory Settings
To restore the GATEWAY to the factory default configuration either press the Reset button on the side of the unit or go to path Tools:> Factory Settings and click the Restore Default Settings button.
Note: all user entered configuration options will be lost.
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3.12.7 Reboot Router
To perform a soft restart of the GATEWAY go to path Tools:> Reboot Router and click the
Reboot button. A restart takes approximately 2 minutes.
3.12.8 TR-069 Client
The GATEWAY can be provisioned remotely via the use of a TR-069 remote management server.
Please go to path: Tools:> TR-069 Client page to setup an auto-configuration server to perform auto-configuration, provision, collection and diagnostics to this device. Select the desired values and click Apply/Save to configure the TR-069 client options.
Note: all the parameters in the screenshot should be matched with the TR-069 Server.
3.12.9 Ping Reboot
The “Ping Reboot” feature can be used to monitor the status of the internet connection and to automatically restart the GATEWAY when the internet connection is unavailable.
Go to path Tools:> Ping Reboot
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Enter an IP Address to ping in order to test the internet connection and a ping interval of how often to check the connection.
3.12.10 3G Link Notice
The 3G Link Notice feature can be used to send an SMS to inform the user when the 3G data connection is unavailable.
Enter the Mobile Number to send the SMS to and click the Apply/Save button.
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Chapter 4.Troubleshooting
Chapter 4.1 Factory Settings
IP: 192.168.1.1
DHCP Server: Enable
User name: admin
Password: admin
Chapter 4.2 Troubleshooting
This section of the document describes possible problems encountered when using the Duxbury
Dux412 Gateway and solutions.
4.2.1Unable to Access Internet
4.2.1.1 Check the Line and the Device
1. Check the indicator of power supply is on, if not, make sure the connection of power supply is correct; make sure the output of power supply is correct; make sure the switch of power supply is turned on;
2. Check the indicator of PC is on, if not, Make sure the connection of cable and network adapter; Make sure that the correct cable is used;
3. Check the DSL LED to see if it is twinkling. If no fast twinkling is observed within 3 minutes, please check whether phone line has been correctly placed; whether ADSL separator is correctly used. If multiple extensions have been installed, make sure that the separator is installed prior to the junction box of phone line. If the above items are confirmed and still no fast twinkling of DSL LED is observed, call the ISP to query whether ADSL service has been provided on your line;
4. Check the DSL LED to see whether it is unable to change status from fast twinkling to always light, or whether it changes status to fast twinkling after sometime of always light. If these phenomena occur constantly, please contact your ISP with a demand to check lines and signal quality;
If there is no problem in the above items, the line and the device shall be working. Problems may come from your computer configuration or device configuration.
4.2.1.2 Check Your Configuration
We explain here the configuration of PPPOE using Windows XP operation system as an example.
For other operation systems the process is similar.
1. Enter the device manager to check if Ethernet adapter is correctly installed. If any problem
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2. Check the configuration of Ethernet adapter in PC. Try to manually set IP address that is in band 192.168.1.X without conflict;
3. Try to run command “ping 192.168.1.1” on command line mode. If the response returns
“time out”, please check Ethernet connection and IP settings;
4. If this Gateway is reachable, try to run ping with a known outer IP, e.g. the DNS server IP of
Google: “ping 8.8.8.8”.
If ping is reachable, there shall be no problems in the Gateway. Please see step 5;
If ping is not reachable, see step 6 and check if the configuration is correct.
5. Please try to ping a certain outer URL, e.g. “ping www.google.com”.
If ping is reachable, there shall be no problems in the network settings. Please check the settings of the PC terminal, e.g. whether the security level is too high, or whether anti-virus firewall is installed;
If ping is not reachable, check the DNS setting of Ethernet adapter.
Note:
1. The precondition is that LAN settings in the Gateway have not been modified.
2. We usually start command line mode in Windows XP as follows: click on the “RUN” item of Windows Start Menu, input characters “cmd” in the input box popped up with an “Enter”. The window subsequently popped up is the command line window.
3. The returned values of ping command in the following format show the standard of
“reachable”.
6. If ping of the Gateway is reachable but ping of the outer fixed IP is unreachable, attention should be concentrated upon device settings. Please enter the configuring interface and follow the instructions in this manual. a. Check first the number of connections. If more than one connection exists, for troubleshooting, delete unused connections and remain the one connection you are using. b. Check the connection to see whether correct “type” is selected. It’s normal to choose login type of PPPoE. When you use PPPoE to login, the following information should be provided: VPI and VCI, which can be queried from your ISP, user name and password. c. Then make sure that “using NAT” and “default gateway” have been selected with a tick. Check whether “connect on demand” has been selected with a tick. If it is selected, the connection is activated only when traffic to outer networks arrives. If not selected, check “keep connection”, which should be set to 0 if you demand to keep connection
Make sure that the above parameters are saved after configuration. Internet is now available since the configuration is properly done.
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Chapter 4.3 Terms and Abbreviations
GPRS
GSM
HSDPA
HSUPA
IMEI
IP
LAN kbps
EDGE
EMC
EMI
ESD
ETSI
FoIP
Gateway
GND
Abbreviations Description
802.11b
802.11g
802.11n
AC
An IEEE standard for a wireless network thatoperates at 2.4 GHz with rates up to
11Mbps
An IEEE standard for a wireless network thatoperates at 2.4 GHz with rates up to
54Mbps
An IEEE standard for a wireless network thatoperates at 2.4 GHz with rates up to
600Mbps
Alternating Current
ADSL Asymmetric Digital Subscriber Line
AP
APN
CE
CHAP
Access Point
Access Point Name of GPRS Service Provider Network
Conformité Européene (European Conformity)
Challenge Handshake Authentication Protocol dB dBi
DC
DCS 1800
DHCP
DNS
DTMF
DTR
Decibel
Decibel Relative to an Isotropic radiator
Direct Current
Digital Cellular System, also referred to as PCN
Dynamic Host Configuration Protocol
Domain Name Service
Dual Tone Multi-frequency
Data Terminal Ready
Electromagnetic Compatibility
Electromagnetic Interference
Electrostatic Discharges
European Telecommunications Standards Institute
Fax over IP
A network point that acts as an entrance to another network
Ground
General Package Radio Service
Global Standard for Mobile Communications
High Speed Download Packet Access
High Speed Upload Packet Access
International Mobile Equipment Identification
Internet Protocol
Local Area Network kbits per second
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SMA
SSID
T.38
TCP/IP
UMTS
URL
VoIP
VSWR
WAN
WCDMA
WEP
WLAN
WPA
WPA2
PPP
PIN
PSU
PSTN
PUK
R&TTE
RF
SIM
LED
MAC
MAX
Min
PAP
PC
PCN
PCS
Light Emitting Diode
Media Access Control
Maximum
Minimum
Password Authentication Protocol
Personal Computer
Personal Communications Network, also referred to as DCS 1800
Personal Communication System, also referred to as GSM 1900
Point-to-point Protocol
Personal Identity Number
Power Supply Unit
Public Switched Telephone Network
Personal Unblocking Key
Radio and Telecommunication Terminal Equipment
Radio Frequency
Subscriber Identification Module
Subminiature Version A RF Connector
Service Set Identifier
An ITU standard for sending FAX accross IP networks in a real-time mode
Transmission Control Protocol / Internet Protocol
Universal Mobile Telecommunications Service
Uniform Resource Locator
Voice over IP
Voltage Stationary Wave Ratio
Wide Area Network
Wideband CDMA
Wired Equivalent Privacy
Wireless Local Area Network
Wi-Fi Protected Access
Wi-Fi Protected Access 2
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