Dell VmWare ESX Server 2.12 Deployment User guide

Installing Dell™ OpenManage™ Software
in a VMware® ESX® Server Software Environment
April 2008
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how
to avoid the problem.
Information in this document is subject to change without notice.
This guide is for informational purposes only and may contain typographical errors and technical inaccuracies. The
content is provided as is, without express or implied warranties of any kind.
© 2008 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, PowerEdge, and OpenManage are trademarks of Dell Inc.; VMware, VMotion,
and ESX Server are trademarks of VMware, Inc.; EMC is a registered trademark of EMC Corporation; Linux is a registered
trademark of Linus Torvalds; Intel and Pentium are registered trademarks of Intel Corporation; Microsoft and Windows Server are
trademarks or registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or
their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Contents
1.
Overview ................................................................................................................................................ 3
2.
Supported OpenManage Software Versions ......................................................................................... 3
3.
Dell OpenManage Components and Support Information..................................................................... 5
4.
3.1
Server Administrator ..................................................................................................................................... 5
3.2
Dell Remote Access Controller ...................................................................................................................... 5
3.3
IT Assistant .................................................................................................................................................... 5
3.4
Dell Systems Build and Update Utility 1.0 .................................................................................................... 5
3.5
IPMI Baseboard Management Controller ..................................................................................................... 6
3.6
Server Update Utility ..................................................................................................................................... 6
3.7
Dell Update Package (DUP) ......................................................................................................................... 6
3.8
Deployment Toolkit ........................................................................................................................................ 6
3.9
PowerEdge Service and Diagnostics Utilities ............................................................................................... 6
Obtaining Dell OpenManage Software .................................................................................................. 7
4.1
Dell OpenManage Software Kits ................................................................................................................... 7
4.2
Dell OpenManage Package from support.dell.com ....................................................................................... 7
4.3
Subscribing to Dell OpenManage Updates ................................................................................................... 7
5.
Installing VMware ESX Server using Dell System Build ........................................................................ 7
6.
Installing Dell OpenManage Server Administrator ................................................................................. 8
7.
6.1
Installing Dell OpenManage 4.5 on ESX 2.5.x .............................................................................................. 8
6.2
Installing Dell OpenManage 5.x on ESX 2.5.4 / 2.5.5 ................................................................................... 9
6.3
Installing OpenManage 5.x on ESX 3.x ....................................................................................................... 10
Upgrading from a Previous Version of OpenManage .......................................................................... 12
7.1
Upgrading to OpenManage 4.5 on ESX 2.5.x.............................................................................................. 12
7.2
Upgrading to OpenManage 5.x on ESX 2.5.4 / 2.5.5................................................................................... 12
7.3
Upgrading to OpenManage 5.x on ESX 3.x ................................................................................................. 13
8.
Using Dell OpenManage in an ESX Server Environment.................................................................... 13
9.
Using IT Assistant in an ESX Server Environment .............................................................................. 14
9.1
VM SNMP alert management using Dell IT Assistant ................................................................................. 14
10. Change Management in ESX Server................................................................................................... 15
11. Uninstalling OpenManage from ESX Server ....................................................................................... 16
12. Known Issues ....................................................................................................................................... 17
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13. Troubleshooting ................................................................................................................................... 22
14. References ........................................................................................................................................... 25
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1. Overview
This document provides installation steps, usage, and support information for the Dell™ OpenManage™
systems management suite on VMware® ESX Server software.
2. Supported OpenManage Software Versions
Supported OpenManage versions on Dell PowerEdge Servers with VMware ESX Server software are
listed in the following Table 1-1 and Table 1-2:
PE 6850
(PERC 5/i)
PE 6850
(PERC 4e/Di)
PE 6650
PE 2970
PE 2950-III
PE 2950
PE 2900-III
PE 2900
PE 2850
PE 1955
PE 1950-III
PE 1950
PE 1855
ESXOpenManage
Support Matrix
PE 1850
Table 1-1. Supported OpenManage Software Versions
1
5.3
1
5.4
1
5.3
1
5.4
1
5.3
1
5.4
1
5.3
1
5.4
1
5.3
1
5.4
1
5.3
1
5.4
1
5.3
1
5.4
1
5.3
1
5.4
1
5.3
1
5.4
1
5.3
1
5.4
1
5.3
1
5.4
1
5.3
1
5.4
1
ESX 3.5
5.3
1
5.4
5.3
1
5.4
ESX 3.0.2
Update 1
5.3
5.4
5.3
5.4
5.3
5.4
5.3
5.4
5.3
5.4
5.3
5.4
5.3
5.4
5.3
5.4
5.3
5.4
5.3
5.4
5.3
5.4
5.3
5.4
5.3
5.4
5.3
5.4
ESX 3.0.2
5.2
5.2
5.2
X
5.2
5.2
5.2
X
5.2
X
5.2
5.2
5.2
5.2
ESX 3.0.1
5.2
5.1
5.2
5.1
5.2
5.1
X
5.2
5.1
5.2
5.1
5.2
5.1
X
5.2
5.1
X
5.2
5.2
5.1
5.2
5.1
5.2
5.1
ESX 3.0.0
5.0
5.1
5.0
5.1
5.0
5.1
X
5.0
5.1
5.0
5.1
X
X
5.0
5.1
X
X
5.0
5.1
5.0
5.1
5.0
5.1
ESX 2.5.5
4.5
4.5
5.2
X
5.2
4.5
X
X
5.2
X
X
4.5
4.5
5.2
ESX 2.5.4
4.5
4.5
5.0
X
5.0
4.5
X
X
5.0
X
X
4.5
4.5
5.0
ESX 2.5.3
4.5
4.5
X
X
X
4.5
X
X
X
X
X
4.5
4.5
X
ESX 2.5.2
4.5
4.5
X
X
X
4.5
X
X
X
X
X
4.5
4.5
X
ESX 2.5.1
4.3
4.4
4.5
4.3
4.4
4.5
X
X
X
4.3
4.4
4.5
X
X
X
X
X
4.3
4.4
4.5
4.3
4.4
4.5
X
ESX 2.5.0
4.2
4.3
4.1.3
4.2
4.3
X
X
X
4.2
4.3
X
X
X
X
X
4.2
4.3
X
X
ESX 2.1.2
4.1
X
X
X
X
4.1
X
X
X
X
X
4.1
X
X
ESX 2.1
X
X
X
X
X
X
X
X
X
X
X
3.8
X
X
ESX 2.0.1
X
X
X
X
X
X
X
X
X
X
X
3.6
X
X
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1
1
PE R805
PE M605
PE M600
PE R900
ESXOpenManage
Support Matrix
PE 6950
Table 1-2. Supported OpenManage Software Versions
1
5.3
1
5.4
1
ESX 3.5
5.3
1
5.4
5.3.1
1
5.4
5.3.1
1
5.4
1
1
ESX 3.0.2
Update 1
5.3
5.4
5.3
5.4
5.3.1
5.4
5.3.1
5.4
ESX 3.0.2
5.2
X
X
X
X
ESX 3.0.1
5.2
5.1.1
X
X
X
X
ESX 3.0.0
X
X
X
X
X
ESX 2.5.5
5.2
X
X
X
X
ESX 2.5.4
X
X
X
X
X
ESX 2.5.3
X
X
X
X
X
ESX 2.5.2
X
X
X
X
X
ESX 2.5.1
X
X
X
X
X
ESX 2.5.0
X
X
X
X
X
ESX 2.1.2
X
X
X
X
X
ESX 2.1
X
X
X
X
X
ESX 2.0.1
X
X
X
X
X
5.4.1
X
Legend
X
OpenManage is not supported with respective ESX Server version and Dell PowerEdge
server
Stated OpenManage version is supported with respective ESX version and Dell PowerEdge
server
1
NOTICE: On ESX 3.5 systems, Patch ESX350-200802412-BG needs to be installed prior to the
OpenManage Installation. This patch addresses an issue related to event reporting in Dell OMSS. This
patch may be downloaded from http://www.vmware.com/download/vi/vi3_patches_35.html.
For further details, refer to http://kb.vmware.com/kb/1003459.
This document provides installation steps for OpenManage 4.5 on ESX 2.5.x, OpenManage 5.x on ESX
2.5.4/2.5.5, and OpenManage 5.x on ESX 3.x. For earlier versions of OpenManage, refer to the Resource
Archive at http://www.dell.com/vmware.
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For more information on supported servers and storage, see the document “VMware Software
Compatibility Matrix for Dell Servers and Storage” under the Support Documents at
http://www.dell.com/vmware.
3. Dell OpenManage Components and Support Information
Dell OpenManage is a suite of system management applications for managing Dell PowerEdge servers.
This section lists the features available in Dell OpenManage and details what is supported and what is not
supported when running Dell OpenManage on VMware ESX Server software.
For more information on each of these features, refer to the Dell OpenManage website at
http://www.dell.com/openmanage.
3.1 Server Administrator
Server Administrator provides single server management with a secure command-line or web-based
graphical management user interface. There are several sub-components in Server Administrator:
Instrumentation Services: Provides hardware instrumentation and configuration information.
Instrumentation Services are supported in VMware ESX Server.
Storage Management: Provides monitoring and instrumentation of the local storage system.
OpenManage Storage Management is supported in VMware ESX Server. Creating and deleting
virtual RAID disks through OpenManage Storage Management is not supported in VMware ESX
Server.
Remote Access Service: The Remote Access Service provides a complete, remote system
management solution for systems equipped with a DRAC solution. Remote Access Service is
supported in VMware ESX Server.
PowerEdge Diagnostics: The Diagnostic Service provides a suite of diagnostic programs that run
locally on a system or remotely on a system connected to the network. PowerEdge Diagnostics are
not supported in VMware ESX Server. Diagnostics may be performed offline by downloading utilities
from http://support.dell.com.
3.2 Dell Remote Access Controller
Dell Remote Access Controller (DRAC) is designed to allow anywhere, anytime "Lights Out" monitoring,
troubleshooting, and server repairs/upgrades independent of OS status. Integrated Dell Remote Access
Controller (iDRAC) provides remote management for Dell PowerEdge M600 and M605 blade servers.
DRAC and iDRAC are supported in VMware ESX Server.
3.3 IT Assistant
Dell IT Assistant (ITA) provides an integrated view of Dell's comprehensive suite of server monitoring and
reporting tools. It includes one-to-many management for Dell Servers.
Hardware monitoring of Dell servers is supported in VMware ESX Server software. Dell IT Assistant does
not perform operations on the Virtual Machines running on the servers. IT Assistant can be configured to
monitor hardware SNMP traps as well as virtual machine SNMP traps from ESX Server.
3.4 Dell Systems Build and Update Utility 1.0
Dell Systems Build and Update Utility provides functionalities to update and deploy Dell servers. It
replaces the functionality offered by Dell OpenManage Server Assistant. It also contains basic
functionality provided by Dell OpenManage Server Update Utility and Dell OpenManage Deployment
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Toolkit. Dell Systems Build and Update Utility can be used to update the system firmware, configure
system components such as DRAC and configure RAID groups through a graphical interactive wizard.
3.5 IPMI Baseboard Management Controller
IPMI Baseboard Management Controller (BMC) provides a standard interface for monitoring and
managing Dell Servers.
IPMI Baseboard Management Controller is supported in VMware ESX Server. OpenSource IPMITool can
be used to configure BMC settings in a non-instrumented environment and to manage VMware ESX
Server using IPMI.
3.6 Server Update Utility
Server Update Utility helps simplify single server updates with the latest system software features
including inventories, reports, and recommendations - and checks for prerequisite conditions.
Server Update Utility is not supported in VMware ESX Server. DOS utilities and Dell Update Packages
can be used to perform BIOS and firmware upgrades.
3.7 Dell Update Package (DUP)
As the central component of the OpenManage server management family, Dell Update Packages help
you to update system software on your PowerEdge servers in a scalable, non-intrusive way. Dell Update
Package features include:
Self-extracting files allow you to update system software including BIOS, firmware and drivers
Pre-installation checks for prerequisites—such as system model, OS version and dependent
software—to help you avoid sequencing errors
Intuitive dialogs to help simplify installation
Scriptable and silent capabilities that can enable unattended installation
Dell Update Package is supported with VMware ESX Server 3.0.2 Update1 and ESX 3.5. IT Assistant can
be used to install the BIOS and firmware updates to PowerEdge servers running VMware ESX server
3.0.2 Update1 or ESX 3.5.
NOTE: DUPs are supported only on ESX 3.0.2 Update1 and ESX 3.5.
3.8 Deployment Toolkit
Deployment Toolkit helps provide quick and easy configuration of multiple servers from bare metal all the
way through OS deployment. It also provides a framework for updating the BIOS.
Deployment Toolkit works independent of the server operating system and hence is independent of
VMware ESX Server.
3.9 PowerEdge Service and Diagnostics Utilities
PowerEdge Service and Diagnostics Utilities provide operating system-level diagnostics and software
components to detect and resolve hardware issues.
Service and diagnostics utilities are not supported in VMware ESX Server. Perform offline diagnostics by
downloading utilities from http://support.dell.com.
Refer to section 12 for known issues on the supported Dell OpenManage components.
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4. Obtaining Dell OpenManage Software
Acquire Dell OpenManage software from one of the following sources:
4.1 Dell OpenManage Software Kits
Dell servers ship with Dell OpenManage systems management software kits. The software kit contains all
the software components described in section 3 including OpenManage Server Administrator. Refer to
section 6 for instructions on installing Dell OpenManage on VMware ESX Server software.
4.2 Dell OpenManage Package from support.dell.com
Dell OpenManage systems management software kits can be downloaded from http://support.dell.com.
Use the following steps to download Dell OpenManage:
1. Go to http://support.dell.com
2. Select "Drivers and Downloads"
3. Select the appropriate server model (example: PowerEdge 2950) or enter the Service Tag of the
server
4. For “Operating System,” select "Red Hat Enterprise Linux 4"
5. For “Category,” select "Systems Management"
6. Click on "Dell OpenManage Server Administrator Managed Node” to download a tar package for
Server Administrator. Select “Dell CD ISO - Installation and Server Management” to download an ISO
image of the entire CD-ROM.
7. If the version of Dell OpenManage you require is not the latest release, click on "Other Versions" to
find previous releases
4.3 Subscribing to Dell OpenManage Updates
To stay updated with the latest Dell OpenManage software releases, enroll in the Dell OpenManage
Subscription Service. Visit http://www.dell.com/openmanage for more information.
5. Installing VMware ESX Server using Dell System Build
Systems Build and Update Utility is available as a bootable CD-ROM that ships with Dell PowerEdge
servers. Unlike during other operating systems installation, no additional drivers are required to be
installed during VMware ESX Server installation. VMware ESX Server installation CD-ROM will have all
the latest required drivers.
During ESX Server installation, selecting automatic partitioning scheme, deletes all existing partitions
including the Dell Utility partition. Perform manual partitioning to preserve the Utility partition.
To install ESX Server using Systems Build and Update Utility, perform the following steps:
1. Boot the system using the latest supported CDU CD.
2. Configure the required RAID level.
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3. Create a Utility Partition
4. Select the ESX Server version to install and follow the onscreen instructions to complete the
installation.
5. While specifying the ESX Server installation configuration, choose manual partitioning scheme to
retain the Utility partition.
6. Installing Dell OpenManage Server Administrator
This section provides the steps to install the latest supported versions of Dell OpenManage on VMware
ESX Server.
6.1 Installing Dell OpenManage 4.5 on ESX 2.5.x
The following are the steps to install Dell OpenManage 4.5 on ESX 2.5.x:
NOTICE: Before installing Dell OpenManage, Dell recommends increasing the size of the Service
Console memory by 128MB. This is in addition to the amount of memory already allocated to the
Service Console for the number of expected virtual machines.
1. Log on with administrator privileges (root) to the Service Console.
2. Make sure there is at least 512MB of free disk space in the /root partition of ESX Server service
console. This can be verified by running the df –lh command in the service console.
3. Prepare the Service Console for OpenManage installation using the following command:
$ omasetup.sh install
Insert the ESX Server installation CD when prompted to do so.
4. After the script completes, use the following steps to install OpenManage Server Administrator:
a. If you are using an OpenManage CD/DVD, mount the CD/DVD and change the working directory
with the following commands:
$ mount /dev/cdrom /mnt/cdrom
$ cd /mnt/cdrom/srvadmin/linux/supportscripts
b. If you are using a tar file from http://support.dell.com, download the file to a temporary directory
and extract the files:
$ tar -zxvf OMI-SrvAdmin-Dell-Web-LX-450-32-335_A00.tar.gz
where OMI-SrvAdmin-Dell-Web-LX-450-32-335_A00.tar.gz is the file downloaded from
http://support.dell.com.
5. Install OpenManage by executing the installation script and following the onscreen instructions:
a. If you are installing Dell OpenManage on a PowerEdge 1855, or on a system that does not have
a Dell Remote Access Card (DRAC), use the following command:
$ ./srvadmin-install.sh –b –w -s
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b. For all other configurations, use the following command:
$ ./srvadmin-install.sh –b –w –r -s
The options used in the Dell OpenManage installation script expand as:
b: Base install of OpenManage Server Administrator
w: Web interface for OpenManage Server Administrator
r: Dell Remote Access Controller (DRAC) services
s: OpenManage Storage Management (OMSM)
NOTICE: ESX Server Software does not support OpenManage diagnostics. The above
command omits diagnostics installation.
6. Start the OpenManage services using the following command:
$ srvadmin-services.sh start
7. If you have installed the IT Assistant management application on your network, configure the SNMP
daemon to send SNMP trap messages to the management console. Edit /etc/snmp/snmpd.conf
and edit the following lines of the file:
rocommunity <community_name>
trapcommunity <community_name>
trapsink <ITA_IP_Address> <community_name>
8. If you are installing Dell OpenManage on a PowerEdge 1855 system, execute the following
commands after completing OM installation:
$ chkconfig mptctlnode on
$ service mptctlnode start
9. Unmount and eject the CD/DVD with the following command:
$ eject
6.2 Installing Dell OpenManage 5.x on ESX 2.5.4 / 2.5.5
The following are the steps to install OpenManage 5.x on ESX 2.5.4 and 2.5.5:
1. Log on with administrator privileges (root) to the Service Console.
2. Make sure there is at least 512MB of free disk space in the /root partition of ESX Server service
console. This can be verified by running the df -lh command in the service console.
3. Prepare the Service Console for OpenManage installation using the following
command:
$ omasetup.sh -5 install
Insert the ESX Server Installation CD when prompted to do so.
4. After the script completes, use the following steps to install OpenManage Server Administrator:
a. If you are using an OpenManage CD/DVD, mount the CD/DVD and change the working directory
with the following commands:
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$ mount /dev/cdrom /mnt/cdrom
$ cd /mnt/cdrom/srvadmin/linux/supportscripts
b. If you are using a tar file from http://support.dell.com, download the file to a temporary directory
and extract the files:
$ tar -zxvf OMI-50-MN-LX_A01.tar.gz
where OMI-50-MN-LX_A01.tar.gz is the file downloaded from http://support.dell.com.
5. Install OpenManage by executing the installation script and following the onscreen instructions:
a. If you are installing Dell OpenManage on a PowerEdge 1855, PowerEdge 1955, or on a
system that does not have a Dell Remote Access Card (DRAC), use the following command:
$ ./srvadmin-install.sh –b –w –s
b. For all other configurations, use the following command:
$ ./srvadmin-install.sh –b –w –r –s
The options used in the Dell OpenManage installation script expand as:
b: Base install of OpenManage Server Administrator
w: Web interface for OpenManage Server Administrator
r: Dell Remote Access Controller (DRAC) services
s: OpenManage Storage Management (OMSM)
NOTICE: ESX Server Software does not support OpenManage diagnostics. The above command
omits diagnostics installation.
6. Start the OpenManage services using the following command:
$ srvadmin-services.sh start
NOTE: On an ESX Server 2.5.5 system with OpenManage 5.2, OM Shared Service fails to start up
on restarting the OM Services. This will not affect any supported functionality and may be safely
ignored.
7. If you have installed the IT Assistant management application on your network, configure the SNMP
daemon to send SNMP trap messages to the management console. Edit /etc/snmp/snmpd.conf
and add the following line to the end of the file:
rocommunity <community_name>
trapcommunity <community_name>
trapsink <ITA_IP_Address> <community_name>
6.3 Installing OpenManage 5.x on ESX 3.x
NOTICE: On ESX 3.5 systems, Patch ESX350-200802412-BG needs to be installed prior to the
OpenManage Installation. This patch addresses an issue related to event reporting in Dell OMSS.
This patch may be downloaded from http://www.vmware.com/download/vi/vi3_patches_35.html.
For further details, refer to http://kb.vmware.com/kb/1003459.
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The following are the steps to install OpenManage 5.x on ESX 3.x:
1. Log on with administrator privileges (root) to the Service Console.
2. Make sure there is at least 512MB of free disk space in the /root partition of ESX Server service
console. This can be verified by running the df –lh command in the service console.
3. Use the following steps to install OpenManage Server Administrator:
a. If you are using an OpenManage CD/DVD, mount the CD/DVD and change the working directory
with the following command:
$ mount /dev/cdrom /mnt/cdrom
$ cd /mnt/cdrom/srvadmin/linux/supportscripts
b. If you are using a tar file from http://support.dell.com, download the file to a temporary directory
and extract the files:
$ tar -zxvf OM_5.1_ManNode_LIN_A00.tar.gz
where OM_5.1_ManNode_LIN_A00.tar.gz is the file downloaded from http://support.dell.com
4. Install OpenManage by executing the installation script and following the onscreen instructions:
a. If you are installing OpenManage on a Dell PowerEdge 1855, PowerEdge 1955, or on a system
that does not have a Dell Remote Access Card (DRAC), use the following command:
$ ./srvadmin-install.sh –b –w -s
b. If you are installing Dell OpenManage on a PowerEdge M600, M605, or a server with DRAC, use
the following command:
$ ./srvadmin-install.sh –b –w –r -s
The options used in the OpenManage installation script expand as:
b: Base install of OpenManage Server Administrator
w: Web interface for OpenManage Server Administrator
r: Dell Remote Access Controller (DRAC) services
s: OpenManage Storage Management (OMSM)
5. To start the OpenManage services without rebooting the system, execute the following command:
$ srvadmin-services.sh start
6. If you are using an OpenManage CD/DVD, unmount and eject the CD/DVD with the following
command:
$ eject
7. To access the ESX server using an OpenManage Web Administrative console, open the ports used
by OpenManage using the following commands:
$ esxcfg-firewall -o 1311,tcp,in,OpenManageRequest
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7. Upgrading from a Previous Version of OpenManage
If both VMware ESX Server software and OpenManage need to be updated, upgrade ESX Server before
upgrading OpenManage. Dell strongly recommends upgrading OpenManage to the latest version
supported on your ESX server installation.
7.1 Upgrading to OpenManage 4.5 on ESX 2.5.x
If your system is running Dell OpenManage software older than version 4.3, uninstall the current version
before attempting to install the new version. For Dell OpenManage software versions 4.3 and later,
upgrade the system using the following commands:
1. Log on with administrator privileges (root) to the Service Console.
2. Use the following steps to upgrade OpenManage Server Administrator:
a. If you are using an OpenManage CD/DVD, mount the CD/DVD and change the working directory
with the following commands:
$ mount /dev/cdrom /mnt/cdrom
$ cd /mnt/cdrom/srvadmin/linux/supportscripts
b. If you are using a tar file from http://support.dell.com, download the file to a temporary directory
and extract the files:
$ tar -zxvf OMI-SrvAdmin-Dell-Web-LX-450-32-335_A00.tar.gz
where OMI-SrvAdmin-Dell-Web-LX-450-32-335_A00.tar.gz is the file downloaded from
http://support.dell.com.
3. Run the installation script and follow the instructions on the screen:
$ ./srvadmin-install.sh
The script detects previous version of Server Administrator and upgrades the components to the latest
version.
7.2 Upgrading to OpenManage 5.x on ESX 2.5.4 / 2.5.5
Upgrading to OpenManage 5.x on ESX 2.5.4 and 2.5.5 is not supported. Uninstall the older version of
OpenManage and subsequently install OpenManage 5.x by performing the following steps:
1. Log on to the ESX Service console with root privileges
2. Uninstall OpenManage 4.x with the following commands
$
$
srvadmin-uninstall.sh
omasetup.sh uninstall
3. Install OpenManage 5.x on ESX 2.5.4/2.5.5 using the steps mentioned in section 6.2 above.
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Dell Inc.
7.3 Upgrading to OpenManage 5.x on ESX 3.x
1. Log on with administrator privileges (root) to the Service Console.
2. Use the following steps to install OpenManage Server Administrator:
a. If you are using an OpenManage CD/DVD, mount the CD/DVD and change the working directory
with the following command:
$ mount /dev/cdrom /mnt/cdrom
$ cd /mnt/cdrom/srvadmin/linux/supportscripts
b. If you are using a tar file from http://support.dell.com, download the file to a temporary directory
and extract the files
$ tar -zxvf OM_5.1_ManNode_LIN_A00.tar.gz
where OM_5.1_ManNode_LIN_A00.tar.gz is the file downloaded from http://support.dell.com
3. Upgrade OpenManage by executing the following command:
$ ./srvadmin-install.sh
The installation script will detect the current version of OpenManage and prompt the user for an
upgrade. Follow the on screen instructions to upgrade OpenManage.
8. Using Dell OpenManage in an ESX Server Environment
To start, stop, or check the status of OpenManage services from ESX Server Service Console, issue the
following commands respectively:
$ srvadmin-services.sh start
$ srvadmin-services.sh stop
$ srvadmin-services.sh status
To access the OpenManage web page, type the following web address in a supported browser window
from a client system to connect to the ESX Server system:
https://<ESX Server hostname/IP Address>:1311
where, 1311 is the port used by the OpenManage web server.
Using OpenManage, you can check the system details such as the BIOS and BMC firmware version,
monitor the system health such as power supply and fan status, perform power operations such as
system reboot, shutdown, etc. and monitor and configure your storage. You could do all this from the
OpenManage web page or from the ESX Server Service Console through the command line interface of
OpenManage using commands such as these.
To check the version of OpenManage installed, execute:
$ omreport about
To view the system summary, execute:
$ omreport system summary
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Dell Inc.
For more information about using OpenManage to manage Dell Servers, see the PowerEdge
Documentation CD-ROM, which comes with the Dell Server and also available at
http://www.dell.com/openmanage.
9. Using IT Assistant in an ESX Server Environment
Dell IT Assistant can be used for basic discovery, monitoring, and management of VMware ESX Servers.
IT Assistant uses SNMP to manage Dell servers running VMware ESX Server.
To manage ESX servers using ITA, follow the steps below:
1. Specify SNMP community name: Edit the entries in the /etc/snmp/snmpd.conf file on the ESX
Server system to set your SNMP community name.
rocommunity <community name>
trapcommunity <community name>
2. Configure SNMP traps: Configure the SNMP daemon to send SNMP trap messages to the
management console. Edit /etc/snmp/snmpd.conf file and edit the following line to the end of the
file:
trapsink <ITA_IP_Address> <community name>
3. After making changes to /etc/snmp/snmpd.conf, save the file and restart snmpd service:
$ service snmpd restart
4. To access the ESX server from IT Assistant and to allow SNMP traps from the server to reach IT
Assistant, open the ports used by the SNMP daemon using the following command:
$ esxcfg-firewall -e snmpd
5. Perform a discovery of VMware ESX Server in IT Assistant. IT Assistant will be able to discover ESX
servers and list them under a separate category called “VMware ESX Server.”
For more information on using IT Assistant to discovery new servers, monitor and manage the servers,
refer to Dell OpenManage IT Assistant: User Guide at http://support.dell.com.
For more information on configuring SNMP on ESX Servers refer to Basic System Administration at
http://www.vmware.com/support/pubs/vi_pubs.html
9.1 VM SNMP alert management using Dell IT Assistant
IT Assistant can be configured to receive traps from VMware ESX server on virtual machine operations
such as VM power-on and VM power-off. If you are using versions earlier to ESX 3.5, the above steps will
be sufficient to configure IT Assistant and ESX server.
For ESX 3.5, follow the steps below to configure the ESX server to send traps to ITA:
1. Download VMware remote command line interface tool (RCLI) from VMware website at
http://www.vmware.com/download/vi/drivers_tools.html. There are options to download either a
Virtual Appliance, RCLI tools for Linux or RCLI tools for Windows.
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Dell Inc.
2. Run the following command to configure the SNMP from RCLI:
vicfg-snmp --server <ESX_IP_addr> --username root --password <password>
-c <community name> -p 5567 -t <ITA_IP_Address>@162/<community name>
NOTE: Multiple ITA IP Addresses can be mentioned by putting a comma ( , ) in between the
target address i.e. ITA IP address
3. Run the following command to enable SNMP for ESX:
vicfg-snmp --server <ESX_IP_addr> --username root --password <password>
-E
4. Run the following command to show the configuration:
vicfg-snmp --server <ESX_IP_addr> --username root --password <password>
-s
5. Run the following command to send a test trap to ITA:
vicfg-snmp --server <ESX_IP_addr> --username root --password <password>
-T
NOTE: Make sure that the SNMP ports kept open before sending traps to the management
station.
6. For ESX Server 3.5 traps to be properly categorized in Dell IT Assistant 8.1, perform the
following:
a. Open IT Assistant 8.1 Console
b. Select AlertsCategories/SourcesVirtual Machine
c. Right click Virtual Machine and select New SNMP Alert Source
d. Duplicate all existing SNMP Alert Source entries with the same values as the existing entries
but modify the Enterprise OID to .1.3.6.1.4.1.6876.4.1
10. Change Management in ESX Server
Dell Update Packages can be downloaded from http://support.dell.com. Use the following steps to
download a DUP
1. Go to http://support.dell.com
2. Select "Drivers and Downloads"
3. Select the appropriate server model (example: PowerEdge 2950) or enter the Service Tag of the
server
4. For “Operating System,” select "Red Hat Enterprise Linux 4"
5. Select the desired Category and File Title, then download the Update Package for Red Hat Linux
To execute a DUP, change into the directory on your Service Console where you have copied it.
Perform the following as a root user:
$ ./<xxxx.bin>
where, xxx.bin is the name of the DUP file.
NOTE: DUPs are supported only on ESX 3.0.2 Update1 and ESX 3.5.
IT Assistant eases the installation of DUP packages on ESX server. Using the following steps, users can
install DUPs on ESX server running ESX 3.0.2 Update 1 or ESX 3.5:
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Dell Inc.
1. Download appropriate BIN file and .sign file from the support site as mentioned above
2. In ITA console, add the DUP package to the IT Assistant repository through Manage  Software
Updates tab.
3. Create a task for Software update and provide the details required
NOTE: Make sure that ESX ssh port is open. ITA makes use of ssh port group for installation of DUP
packages.
11. Uninstalling OpenManage from ESX Server
To uninstall OpenManage from ESX Server, use the following steps:
1. Log on with administrator privileges (root) to the Service Console.
2. Uninstall OpenManage using the following command:
$ srvadmin-uninstall.sh
If you have ESX 2.5.x installed, then you need to execute the command below for complete uninstallation
of OpenManage:
$ omasetup.sh uninstall
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Dell Inc.
12. Known Issues
Issue
Version
Description
Resolution
Status for failed /
degraded drives
are not properly
reflected in the
Dell OMSS page.
OM 5.x on
ESX 3.5
Correct status about
the physical disks /
virtual disks are not
reflected in the Dell
OMSS page. The
status is refreshed
only after the OMSS
services restart.
Patch ESX350-200802412-BG needs to be
installed prior to the OpenManage Installation on
ESX 3.5 systems.
This patch addresses an issue related to event
reporting in Dell OMSS. This patch may be
downloaded from
http://www.vmware.com/download/vi/vi3_patches
_35.html. For further details, refer to
http://kb.vmware.com/kb/1003459 .
Unable to boot to
Utility Mode on
pressing <F10>
OM 4.5/5.x on
ESX 2.5.x/3.x
Pressing <F10> does
not boot to Utility
Mode.
During default ESX Server installation, the Utility
Partition is deleted. OM 5.3 and ESX 3.0.2
Update 1 introduce support for the Utility
Partition. To retain it, install ESX Server using
CDU and perform the following steps:
1. Boot the system using CDU.
2. Create utility partition.
3. During ESX Server installation, retain the
utility partition and select to boot from the
partition instead of booting from drive.
For older versions of OM and ESX, the Utility
Partition is not supported. Diagnostics may be
downloaded from support.dell.com.
Unable to mount
iDRAC floppy or
CD-ROM to ESX
service console
on PE M600 and
M605
OM 5.3.1,
OM 5.4 on
ESX 3.0.2/3.5
iDRAC virtual media
does not hot-mount to
ESX service console.
iDRAC virtual media is currently not supported for
ESX servers. This support will be enabled in the
upcoming software update.
Unable to use
remote floppy
disk and CD-ROM
in VM‟s using
DRAC Remote
media
OM 4.5/5.x on
ESX 2.5.x/3.x
When using DRAC,
remote media like
floppy disks and CDROMs can be
mounted by the
Service Console but
they cannot be
accessed by VM’s.
When using Avocent
Digital KVM Access
Module in PE 1855,
remote floppy media
cannot be accessed
by VM’s.
Accessing remote floppy disks and
CD-ROMs from VM’s is not supported. Only
devices directly connected to an ESX server or a
floppy or CD-ROM ISO image present in the ESX
Service Console can be made accessible to the
VM’s. Avoid this issue by creating an image of
the floppy or CD-ROM and copying it to the
Service Console.
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Issue
Version
Description
Resolution
Unable to delete
virtual RAID disks
using
OpenManage
Storage
Management
OM 4.5/5.x on
ESX 2.5.x/3.x
When virtual RAID
disks are deleted
using OpenManage
Storage Management,
the operation fails and
reports the following
error: “Delete virtual
disk failed.”
Creating and deleting virtual RAID disks through
OpenManage Storage Management is not
supported. To create and delete RAID disks, use
the boot menu of the PERC controller.
OpenManage
Storage
Management
(OMSM) reports
an error on
creating virtual
RAID disks
OM 5.x on
ESX 3.x
When virtual RAID
disks are created
using OMSM, the
operation fails and
reports the following
error “The create
Virtual Disk task was
successful but the
operating system may
not be aware of the
new virtual disk.”
Creating and deleting virtual RAID disks through
OpenManage Storage Management is not
supported with ESX 3.x. To create and delete
RAID disks, use the boot menu of the PERC
controller.
Both the
OpenManage web
interface and CLI
do not report all
NIC information.
IP address is
reported as “[Not
Obtained].”
OM 4.5/5.x on
ESX 2.5.x/3.x
This issue manifests
differently depending
on the OM and ESX
versions.
This is a known issue. ESX 2.5.x reports
information correctly for the NIC dedicated to
service console.
With OM 4.5/5.x on
ESX 2.5.x, OM does
not report connectivity
status, IP address,
and MAC address for
the NIC’s dedicated to
Virtual Machines.
In ESX 3.x, all physical NIC’s are dedicated to
VMkernel. The service console uses a virtual
NIC. OpenManage reports information about the
physical hardware. Since IP addresses are tied to
virtual NIC’s in ESX 3.x, OpenManage will not
report this information. MAC address and
connectivity status of the physical NIC’s are
reported.
With OM 5.x on ESX
3.x, OM does not
report IP address for
all NIC’s in VMware
ESX Server.
OpenManage
incorrectly
reports total
memory available
to the Operating
System
April 2008
OM 4.5/5.x on
ESX 2.5.x/3.x
OpenManage is
installed on the service
console. It only reports
the total memory
available to the service
console. It does not
report the memory
available for the virtual
machines.
18
Total installed Capacity represents the memory
available to the ESX Server, including the virtual
machines and the service console.
Dell Inc.
Issue
Version
Description
Resolution
Newly created
RAID Virtual
Disks using
OpenManage
Storage
Management
(OMSM) map to
the same device
name
OM 4.5/5.x on
ESX 2.5.x
All newly created
RAID virtual disks
using Open Manage
Storage Management
map to /dev/sda.
Creating and deleting virtual RAID disks through
OMSM is not supported. To create and delete
RAID disks, use the boot menu of the PERC
controller.
I/O errors are
seen in VMware
log files when
detaching a
remote floppy
using DRAC 5
OM 4.5/5.x on
ESX 2.5.x/3.x
When a remote floppy
is attached through a
DRAC 5 to the service
console and then
detached, I/O errors
are seen in
/var/log/messages
This is a known issue. VMware maps the remote
media to a SCSI device and logs errors when the
remote floppy is removed. This message may
safely be ignored. To stop the messages from
reappearing, detach the remote media and
restart the server.
Virtual floppy I/O
errors in
/var/log/messages
after system boot
up
OM 5.x on
ESX
2.5.4/2.5.5/3.x
After system boot up,
/var/log/messages
reports the following
error” end_request:
I/O error, dev
21:00 (hde),
sector 2”, where
hde is device for the
remote media.
The errors do not represent actual functionality
loss. The errors may be ignored.
This issue will be fixed in future release of ESX
server software.
On PE6950 the errors
look like:
kernel: sdb : READ
CAPACITY failed.
kernel: Current
sd00:00: sense key
Not Ready
kernel: Additional
sense indicates
Medium not present
kernel: sdb: I/O
error: dev 08:10,
sector 0
kernel: unable to
read partition
table
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Dell Inc.
Issue
Version
Description
Resolution
OpenManage
webpage reports
outdated driver
for SAS 6/iR
Adapter
OM 5.3,
OM 5.4 on
ESX 3.0.2
Update 1 and
ESX 3.5
Under Storage
Controller’s
Firmware/Driver
Information section,
OpenManage web
page displays current
driver version as
2.06.48 for SAS 6/iR
Integrated and the
minimum required
driver version as
4.00.00.
The 2.06.48 driver is the correct driver version for
ESX 3.0.2 Update 1 and ESX 3.5. The minimum
required driver version communicated by OM is
for Linux distributions. This message may be
safely ignored.
Mouse does not
work when using
console redirect
feature in DRAC 5
on PE6950
OM 5.x
on ESX 3.x
During and after ESX
Server installation on
PE6950, the mouse
does not work when
using console redirect
feature in DRAC 5.
This issue will be fixed in a future release of ESX
server software. To install ESX using remote
console, use text mode or tab key to select install
options.
DRAC III CLI not
available on
PE6650
OM 5.2 on
ESX 3.0.2
Executing omreport
chassis
remoteaccess
command in CLI
results in “Error!
Hardware or Feature
not present.”
This is a known issue. It does not affect the
normal working of DRAC on PE6650.
Remote Access
tab is not
available in OMSA
web interface on
PE6650
OM 5.2 on
ESX
2.5.5/3.0.1
“Remote Access” tab
in OpenManage
webpage not
populated in “Main
System Chassis”
section of OMSA web
interface.
When tried to execute
omreport chassis
remoteaccess
command from
Service Console, it
throws up an error
“Error! Hardware or
feature not present”
This is a known issue. To use Remote Access
use the DRAC web interface.
DRAC III Service
failure on PE6650
OM 5.2 on
ESX 3.x and
OM 4.5 on
ESX 2.5.x
After installation of
OpenManage on
PE6650, racXvnc and
racsrvc services are
reported as stopped.
This is a known issue. It does not affect the
normal working of DRAC on PE6650.
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Dell Inc.
Issue
Version
Description
Resolution
Unsupported
kernel version
and non-RAID
SCSI driver error
message in
OpenManage logs
OM 4.5/5.x on
ESX 2.5.x
When OpenManage is
installed, the following
error message is
displayed in the log:
“Unsupported kernel
version and non-RAID
SCSI drivers.”
OM Shared
Service fails to
start on ESX
Server 2.5.5 with
OM 5.2
OM 5.2 on
ESX Server
2.5.5
After installation of OM
5.2 on ESX Server
2.5.5, on restarting the
OM Services, OM
Shared Service fails to
start.
OpenManage Storage Management installation
checks for specific versions of Linux® and
generates warning messages if an unexpected
version is detected. Since the ESX Server service
console is a customized version of Linux,
OpenManage does not recognize it. The warning
messages are harmless and may be safely
ignored.
This is a known issue. It does not affect any of
the OM 5.2 supported functionality on ESX
Server 2.5.x.
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Dell Inc.
13. Troubleshooting
Issue
Version
Description
Resolution
Unable to access
OpenManage web
interface
OM 5.x on ESX
3.x
OpenManage Web interface
cannot be accessed using
Web browser.
Make sure that the VMware
ESX firewall is configured to
allow OpenManage web
access using the following
commands:
esxcfg-firewall -o
1311,tcp,in,OpenManageR
equest
In ESX 3.x, OM 5.x
service takes four
minutes to start, during
boot-up
OM 5.x on ESX
3.x
During boot up, one of the
OpenManage services,
dsm_sa_datamgr, takes
about four minutes to start.
This happens when the
incorrect version of OpenIPMI
is used in the ESX server.
Apply Patch 1271657 to the
ESX Server 3.0.1 or Patch
6530518 ESX 3.0.0. For PE
M605, manually install the
correct OpenIPMI driver by
running ./srvadminopenipmi.sh installforce from the OpenManage
installation directory.
Dell OpenManage takes
several minutes to start
the services in PE M605
blade servers
OM 5.3.1 on
ESX 3.0.2/3.5
OpenManage takes several
minutes to start its services
and one minute to stop the
services.
Downgrade the IPMI version to
35.13 using the OpenManage
scripts as below. Go into the
OpenManage install scripts
directory as mentioned above
and execute the command
./srvadmin-openipmi.sh
install-force
Status for failed /
degraded drives are not
properly reflected in the
Dell OMSS page.
OM 5.x on
ESX 3.5
Correct status about the
physical disks / virtual disks
are not reflected in the Dell
OMSS page. The status is
refreshed only after the
OMSS services restart.
Update the ESX 3.5 system
with VMware ESX 3.5 Patch
ESX350-200802412-BG.This
patch addresses an issue
related to event reporting in
Dell OMSS. This patch may be
downloaded from
http://www.vmware.com/downl
oad/vi/vi3_patches_35.html.
For further details, refer to
http://kb.vmware.com/kb/1003
459 .
VM traps not received in
Dell Management station
( ITA )
OM 5.x on ESX
3.5
When installed with ESX
server 3.5, VM Traps are not
received in the management
station ( ITA )
Configure SNMP configuration
file as mentioned in section 9.1
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Dell Inc.
Issue
Version
Description
Resolution
Device details in ITA are
incomplete for ESX 3.0
servers
OM 5.x on ESX
3.x
ITA collects information
through SNMP. Some of the
server device information on
an ESX server is not
available through the ITA
inventory. The information
appears either blank or
unknown. This happens
when SNMP queries timeout.
This happens when an
incorrect version of OpenIPMI
is used in the ESX server.
When installing
OpenManage using
omasetup.sh
command, the following
error is displayed: "bash: omasetup.sh:
command not found"
OM 5.x on ESX
3.x
When omasetup.sh
command is used to install
OpenManage, the installation
fails with the error: -bash:
omasetup.sh: command
not found
omasetup.sh command is
not required to install
OpenManage on ESX 3.x.
OpenManage can be directly
installed with the standard
installation scripts provided in
the OpenManage CD-ROM.
OpenManage upgrade
from 4.x to 5.0 fails
OM 5.x on ESX
2.5.4/2.5.5/3.x
OpenManage upgrade from
version 4.x to 5.0 fails with
the error message: error:
Failed dependencies:
This happens when you
attempt to upgrade
OpenManage without
upgrading the OpenIPMI.
Downgrade the IPMI version to
35.13 using the OpenManage
scripts as below.
openipmi >= 35.12 is
needed by srvdminipmi-5.0.0-434.rhel3
Go into the OpenManage
install scripts directory as
mentioned above and execute
the command
./srvadmin-openipmi.sh
install-force
SNMP Traps from
VirtualCenter are not
displayed properly in IT
Assistant 8.0
OM 4.5/5.x on
ESX 2.5.x/3.x
SNMP traps from
VirtualCenter are displayed
as “Undefined” with no status
information.
Follow the steps outlined in a
separate support document
titled, “Configuring Dell
OpenManage IT Assistant 8.0
to Monitor SNMP Traps
Generated by VMware ESX
Server.” to categorize the
VirtualCenter traps in IT
Assistant.
Dell IT Assistant doesn‟t
recognize ESX servers
in „Servers‟ section.
OM 4.x / 5.0 on
ESX 3.0.1 or
Older versions
IT Assistant doesn’t
recognize ESX servers when
try to discover it using SNMP
protocol with OpenManage
installed on ESX server
Downgrade the IPMI version to
35.13 using the OpenManage
scripts as below. Go into the
OpenManage install scripts
directory as mentioned above
and execute the command
./srvadmin-openipmi.sh
install-force
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Dell Inc.
Issue
Version
Description
Resolution
OpenManage installation
fails with failed
dependencies
OM 4.5 on ESX
2.5.x
OpenManage installation fails
with the error: “Error failed
dependencies: unzip is
needed by srvadminomacore.4.x.0-xxx”
Problems with video
while connecting to the
ESX server using
console redirection with
DRAC 3
OM 4.5 on ESX
2.5.x
When connecting to the ESX
server using OpenManage
service console redirection
for DRAC3, video connection
reported as failed because
connection to VNC fails.
Make sure that all the
installation instructions in this
document are followed. This
error message is displayed
when omasetup.sh
install command is omitted
during installation.
Stop racsrvc service in ESX
service console using the
command “service
racsrvc stop”
Then try connecting again
through console redirection.
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Dell Inc.
14. References
The following documents are available in the Support Documents and Resource Archive sections at
http://www.dell.com/vmware:
VMware Infrastructure 3.x software for Dell - Release Notes
VMware Software Compatibility Matrix for Dell servers and storage
Remote Installation of VMware ESX Server Software Using Dell Remote Access Controller
Console Redirection on VMware ESX Server Software and PowerEdge Servers
Configuring Dell OpenManage IT Assistant 8.0 to Monitor SNMP Traps Generated by VMware ESX
Server
Other references:
Dynamic Kernel Module Support (DKMS) at http://linux.dell.com/projects.shtml
OpenIPMI at http://www.openipmi.org and http://openipmi.sourceforge.net
Dell Wiki
Dell Technology Center maintains a wiki, which provides a collaborative environment where customers
and Dell staff share knowledge, experiences, and information about Dell technology in customer
environments. The wiki is designed to help you get started with some of the features. To access the wiki,
visit http://www.delltechcenter.com/.
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Dell Inc.