EDNord MAGICOLOR 3300 User`s guide

®
magicolor 3300
User’s Guide
1800738-001A
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Thank You
Thank you for purchasing a magicolor 3300. You have made an excellent choice. Your
magicolor 3300 is specially designed for optimal performance in Windows, Macintosh,
UNIX and other environments.
Trademarks
KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered
trademarks of KONICA MINOLTA HOLDINGS, INC.
magicolor is a trademark or registered trademark of KONICA MINOLTA PRINTING
SOLUTIONS U.S.A., INC.
Proprietary Statement
The digitally encoded software included with your printer is Copyright © 2003
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. All Rights Reserved. This
software may not be reproduced, modified, displayed, transferred, or copied in any
form or in any manner or on any media, in whole or in part, without the express
written permission of KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
Copyright Notice
Copyright © 2003 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC., Marunouchi
Center Building, 1-6-1 Marunouchi, Chiyoda-ku, Tokyo, 100-0005, Japan. All Rights
Reserved. This document may not be copied, in whole or part, nor transferred to any
other media or language, without written permission of KONICA MINOLTA BUSINESS
TECHNOLOGIES, INC.
Manual Notice
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. reserves the right to make
changes to this manual and to the equipment described herein without notice.
Considerable effort has been made to ensure that this manual is free of inaccuracies
and omissions. However, KONICA MINOLTA BUSINESS TECHNOLOGIES, INC.
makes no warranty of any kind including, but not limited to, any implied warranties of
merchantability and fitness for a particular purpose with regard to this manual.
KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. assumes no responsibility for,
or liability for, errors contained in this manual or for incidental, special, or
consequential damages arising out of the furnishing of this manual, or the use of this
manual in operating the equipment, or in connection with the performance of the
equipment when so operated.
Registering the Printer
Mail (Americas only)—Fill out and send in the registration card enclosed in your
shipment.
Internet—Go to printer.konicaminolta.net/register and follow the instructions given
there.
CD-ROM—Follow the instructions on the Software Utilities CD-ROM.
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Contents
1 Software Installation
Software Utilities CD-ROM ................................................................. 2
Automatic System Software Update 2
Drivers and Utilities 2
Drivers and PPDs 3
Utilities 3
Installing Printer Drivers and Utilities,
Windows Environments ............................................................................ 5
Installing Printer Drivers and Utilities, Macintosh Environments ......... 5
Some Notes to Consider 5
Macintosh—PPDs 6
Macintosh OS 9—PPDs and Utilities Installation
6
OS 9 Step 1. Software Installation 6
OS 9 Step 2. Creating a Desktop Printer 6
USB Connection 6
EtherTalk Connection 7
LPR Connection 7
OS 9 Step 3. System Software 8
Contents
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Macintosh OS X—PPDs and Utilities Installation
9
OS X Step 1. Software Installation—Automatic 9
OS X Step 2. Creating a Printer Queue 9
OS X Step 3. System Software 10
UNIX, NDPS, NetWare .................................................................... 11
Linux .................................................................................................. 11
2 Using Media
Introduction ....................................................................................... 14
Media Storage and Handling ............................................................. 15
General Notes about Media 18
Media Trays 18
Media Sizes and Print Area ............................................................... 19
Page Margins 20
Image Alignment 21
Output Tray 21
Media ................................................................................................ 21
Plain Paper 24
Special Note about Custom (and Oversized) Media 25
Thick Stock 25
Envelopes 26
Glossy Media 27
Glossy Stock 27
Glossy Toner 27
Label Stock 27
Postcards (Japanese size) 28
Transparencies (Uncoated Only) 29
Loading Media .................................................................................. 31
Preparing the Media 31
Loading and Printing Media 31
Refilling an Upper or Optional Media Tray 31
Refilling a Multipurpose Media Tray 35
Using Media Other Than Plain Paper 36
System Memory (RAM) Requirements ............................................. 41
Basic Functionality 41
Maximum Performance 41
Duplexing .......................................................................................... 41
3 Color Printing
Introduction ....................................................................................... 46
Color Registration ............................................................................. 46
PRISMLASER™ Technology ............................................................ 49
ii
Contents
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Color Management and Control ........................................................ 49
KONICA MINOLTA Color Technology .............................................. 49
Further Information ........................................................................... 50
4 Replacing Consumables
Introduction ...................................................................................... 52
Consumable Life Expectancies ......................................................... 52
Starter Toner Cartridges 54
Replacement Toner Cartridges 54
Transfer Unit 55
Imaging Unit 56
Fuser Unit and Media Feed Roller(s) 56
Replacing a Toner Cartridge ............................................................ 57
Replacing the Transfer Unit .............................................................. 60
Replacing the Imaging Unit .............................................................. 62
Replacing the Fuser Unit .................................................................. 66
5 Maintaining the Printer
Introduction ....................................................................................... 72
Handling the Printer .......................................................................... 72
Cleaning the Printer .......................................................................... 73
6 Troubleshooting
Introduction ....................................................................................... 80
Printing a Status Page ...................................................................... 81
Direct PDF File Printing .................................................................... 82
Adjusting Memory Clients for PDF Printing 82
Printing Preformatted Files Using CrownView 82
Troubleshooting PDF Direct Printing from CrownView 82
Preventing Media Jams .................................................................... 84
Automatic Jam Recovery .................................................................. 85
Understanding the Media Path ......................................................... 86
Understanding Media Jam Status Messages ................................... 87
Clearing Media Jams ....................................................................... 88
Media Jam Duplex 88
Media Jam Feed 89
Multipurpose Tray Jams 89
Upper Media Tray Jams 90
HCIF Media Tray(s) Jams 92
Output Tray Jams 93
Contents
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iii
Media Jam Fuser
93
Near Imaging Unit 93
Near Fuser Unit 94
Media Jam Registration and Mismatch Jams 95
Solving Problems .............................................................................. 97
General Problems 97
Media Jams and Media Transport Problems 99
Other Problems 102
Printing Quality 108
Status, Error, and Service Messages .............................................. 114
Status and Error Messages 114
Service Messages 123
HP-GL Error Codes and PCL Error Codes 124
PostScript Errors 125
Additional Assistance ...................................................................... 126
7 Installing Accessories
Introduction ..................................................................................... 128
Antistatic Protection ....................................................................... 129
BuzzBox (Americas Only) ............................................................... 130
What's in the Kit? 130
Installing BuzzBox 130
Using the BuzzBox 131
Dual In-Line Memory Modules (DIMMs) ........................................ 131
Basic Functionality 133
Maximum Performance 133
Installation 133
Duplex Kit (Americas Only) ............................................................. 136
Emulations, Fonts, and Other Software .......................................... 136
Emulations 136
Downloading an Emulation via PageScope Net Care 136
CrownView 137
Downloading an Emulation via a Parallel Interface 137
Downloading an Emulation via an Ethernet Interface 137
Using an Optional Emulation 138
Fonts, Forms, and Signatures
138
KONICA MINOLTA Font & Form Center 138
QFORM 139
PlanetPress 139
Optional Fonts 139
CID Fonts 140
iv
Contents
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High-capacity Input Feeder (HCIF) ................................................ 140
What’s in the Kit? 141
Installation 141
Internal IDE Hard Disk .................................................................... 145
What's in the Kit? 145
Installation 145
Media Trays ................................................................................... 147
SC-215 Color Convenience Copier ................................................. 147
Time-of-Day Clock ......................................................................... 147
Installation 147
Tray Cover ...................................................................................... 149
Installation 149
A Technical Specifications
Requirements .................................................................................. 152
Space Requirements 152
Location Requirements 152
Top View 152
Front View 152
Side View 152
Power Requirements 154
ENERGY STAR Compliance 155
Engine and Controller Specifications .............................................. 156
Print Speed 156
Engine 157
Controller
158
Electrical 159
Voltage and Power 159
Current 160
Environmental 160
Physical 161
Consumable Life Expectancies ...................................................... 162
Starter Toner Cartridges 162
Replacement Toner Cartridges 162
Transfer Unit 164
Imaging Unit 164
Fuser Unit and Media Feed Roller(s) 164
IPP .................................................................................................. 165
Document Option Commands ......................................................... 167
Header/Trailer Page Commands 167
HP-GL Emulation Commands 167
HP PCL 5e Emulation Commands 167
Contents
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v
Lineprinter Emulation Commands 168
Document Formatting 168
Job and Subjob Boundary Commands 169
PJL Command ................................................................................ 169
Menus ............................................................................................. 170
Configuration Chart Conventions 170
Security Menu 170
Operator Control Menu 171
Administration Menu 172
Administration/Communications/Resident NIC/CrownNet Menu 173
EtherTalk Menu 174
LAN Manager Menu 175
NetWare Menu 176
TCP/IP Menu ................................................................................... 177
Regulatory Compliance ................................................................... 178
FCC Compliance Statement 178
Canadian Users Notice 179
CE Marking (Declation of Conformity) 179
Laser Safety 179
International Notices 180
Power Cord 180
Voltage 180
Lithium Batteries 180
Warranty Considerations ................................................................. 181
Index.................................................................................... 183
vi
Contents
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Software
Installation
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Software Utilities CD-ROM
If you followed all the steps in the Installation Guide that came with your
printer, then the printer is properly set up, connected to your computer,
plugged in, turned on, and ready to receive the system software, drivers, and
utilities on the Software Utilities CD-ROM.
Put the CD-ROM in your computer’s CD-ROM drive, and the AutoInstaller
begins the installation process.
Automatic System Software Update
The AutoInstaller provides the option to upgrade the printer firmware when
installing a printer driver. This option may also be accessed from the
Additional Software selection on the AutoInstaller’s Main Menu.
If you attempt to download a previous version of system software, an error
page prints stating “Low Release Level.” This prevents an older version of
system software from being downloaded over a newer version.
The system software update aborts without operator intervention if the
system software on the CD-ROM is the same as, or older than, the one
currently installed on the printer controller.
If you are installing new system software, you may have to wait up to
10 minutes for the update. Do not interrupt the process.
Drivers and Utilities
The printer driver and additional software on the Software Utilities CD-ROM
can be installed on PC, Macintosh, and other computers using any of the
following:
Windows Me
Windows 98
Windows 95 (B minimum)
Windows XP
Windows 2000
Macintosh OS 9 (version 9.2.1 or
higher) or X (version 10.1.4 or
higher)
UNIX/Linux
NetWare (Versions 5 and 6)
NDPS
Windows NT4
2
Software Utilities CD-ROM
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Drivers and PPDs
Manual installation instructions are provided in the readme files on the
Software Utilities CD-ROM in case you need them.
Drivers
Use/Benefit
PostScript 2/3
Drivers
Windows
XP/2000
Installation
Instructions
These drivers give you access to all of “Installing Printer
the printer’s features, including finishing Drivers and Utilities,
and advanced layout
Windows
Environments” on
page 5
Windows
Me/98
Windows NT4
PCL 6 Driver
Windows
XP/2000
Macintosh PPDs
Windows PPDs
Linux PPDs
This driver gives you access to all of the
printer’s features, including finishing and
advanced layout. It also includes
support for Arabic, Greek, and Hebrew
fonts and font sets.
PostScript Printer Description (PPD)
files allow you to configure options such
as memory and informs the computer
what options and features are available.
These PPD files allow you to install the
printer for a variety of platforms, drivers,
and applications.
These PPDs can be used with
third-party Linux print filters that use
PPDs.
“Installing Printer
Drivers and Utilities,
Windows
Environments” on
page 5
Readme on the
Software Utilities
CD-ROM
Readme on the
Software Utilities
CD-ROM
Readme on the
Software Utilities
CD-ROM
Utilities
Utilities
Use/Benefit
Crown Print
Monitor + for
Windows
Download
Manager
Installation
Instructions
This Windows utility provides an efficient Readme on the
method for transporting print jobs
Software Utilities
directly to a KONICA MINOLTA printer CD-ROM
via the TCP/IP protocol.
Readme on the
This utility provides the ability to
Software Utilities
download fonts and overlays to the
printer’s hard disk. It also allows you to CD-ROM
download fonts to printer memory.
Software Utilities CD-ROM
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3
Utilities
Installation
Instructions
PANTONE Tables These tables allow you to match printed Readme on the
colors to screen colors. Provided for use Software Utilities
with PostScript High resolution printing CD-ROM
(1200x1200 dpi).
ICC/ICM Profiles
These color profiles provide support for Readme on the
host-based color management systems Software Utilities
including Microsoft ICM 2 for Windows, CD-ROM
Apple ColorSync, CorelDRAW, Kodak
KCMS, Adobe Photoshop 5 and others.
Macintosh
This installer automatically places all
Readme on the
Installer
needed print-related components, such Software Utilities
as a PostScript Printer Description
CD-ROM
(PPD) file, color profiles, screen fonts,
and registration information, in the
correct locations on your system and
allows you to use your printer with
Macintosh OS 9 (version 9.2.1 or higher)
or X (version 10.1.4 or higher).
PageScope
This utility, designed with administrators Readme on the
Net Care
in mind, is a powerful tool, allowing
Software Utilities
centralized management of network
CD-ROM
printers. It is available for Windows and
UNIX platforms. Refer to the
PageScope Net Care Manual in PDF
format on the Documentation CD-ROM.
UNIX Host Software, compatible with a Readme on the
UNIX Host
Software
variety of UNIX platforms, allows for the Software Utilities
customization of UNIX-based queues
CD-ROM
and filters for the specific features of the
Crown printer.
KONICA MINOLTA The NetWare interface allows NetWare Readme on the
NDPS Gateway
users to manage printers from a central Software Utilities
location.
CD-ROM
PageScope
This utility provides basic configuration Readme on the
Network Setup
functions for network printers using
Software Utilities
Utility
TCP/IP and IPX protocols.
CD-ROM
4
Use/Benefit
Software Utilities CD-ROM
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Installing Printer Drivers and Utilities,
Windows Environments
1
2
3
4
5
6
Arabic and Hebrew versions of the drivers and utilities must be
installed manually. For manual installation instructions refer to the
readme file on the Software Utilities CD-ROM.
Insert the Software Utilities CD-ROM in your CD-ROM drive.
In the first window, click Next.
In the next window, click Printer Setup.
Choose the method by which the PC and printer are connected.
Follow the instructions on the screen.
On the Printer Options screen, use the check boxes to print a test page,
make the new printer your default, set printer properties and printing
preferences, or update printer firmware (also called printer system
software).
7
8
If the CD-ROM does not start automatically, double-click setup.exe
in the root directory.
Be sure the check the Update Printer Firmware box. It’s very
important to update the printer firmware the first time you install the
printer.
On the last screen, choose Finish.
This returns you to the AutoInstaller’s Main Menu screen, where you can
register your printer, review driver or utility documentation, or purchase
supplies online. When you are finished, exit from the Installer.
When the system software installation is complete, remove the CD-ROM
from your CD-ROM drive and store it in a safe place.
Installing Printer Drivers and Utilities,
Macintosh Environments
Some Notes to Consider
In the following sections, we assume that you are installing the software
for the first time.
The current version of Macintosh OS X has limited support for PPD
(PostScript Printer Description) files. Although KONICA MINOLTA printers
can be used with Macintosh OS X, not all advanced printing features are
Installing Printer Drivers and Utilities, Windows
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5
available. Advanced printing features are still available under Macintosh
OS 9.
You can connect to your printer by
A USB cable
A crossover Ethernet cable
Ethernet patch cables and an Ethernet hub
Macintosh—PPDs
KONICA MINOLTA developed a PostScript Printer Description (PPD) file for
the magicolor 3300. This PPD works with the Macintosh Operating System’s
PostScript printer driver (LaserWriter) to provide support for the features on
the magicolor 3300, such as print resolution and media sizes.
Macintosh OS 9—PPDs and Utilities Installation
OS 9 Step 1. Software Installation
a Insert the Software Utilities CD-ROM in your Macintosh’s CD-ROM
drive.
If the CD-ROM does not start automatically, double-click the
CD-ROM icon on your Macintosh desktop.
b Double-click the Install icon.
c Follow the instructions on the screen to install the magicolor 3300
PPD and utilities.
d After the PPD and utilities installation is complete, choose Quit.
e When the system software installation is complete, remove the
CD-ROM from your CD-ROM drive and store it in a safe place.
OS 9 Step 2. Creating a Desktop Printer
USB Connection
a Plug one end of the USB cable into the Macintosh and the other into
the printer’s USB port.
b Locate the Desktop Printer Utility.
6
If you cannot locate it on your Macintosh hard disk, it can be
found on your Macintosh’s system CD-ROM.
Installing Printer Drivers and Utilities, Macintosh
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c Double-click the Desktop Printer Utility icon to open the application.
The first window prompts you to select the type of desktop
printer you would like to create.
d Select Printer (USB), and select OK.
e Choose the Change button in the PostScript Printer Description section. In the resulting window, select the magicolor 3300 PPD, and
choose Select.
f Choose the Change button in the USB Printer Selection section. In the
resulting window, select the magicolor 3300, and click OK.
EtherTalk Connection
a You can connect via Ethernet in either of two ways:
Plug one end of a crossover Ethernet cable into the Macintosh and
the other into the printer’s Ethernet port.
Use Ethernet patch cables and an Ethernet hub. Plug one end of
each patch cable into the hub, then plug the other end of one into
the Macintosh and the other end of the second into the printer’s
Ethernet port.
b Open the Chooser and select LaserWriter.
c When your printer boots up, it finds a default zone. If your network has
more than one zone and you want to use a different zone, use the
Interface/Ethernet/Ethertalk/Name and Zone menus on the printer
control panel to specify the new zone.
The Name and Zone menus allow you to identify 1 zone with a
name up to 32 characters long. (Up to 16 characters can be
entered in each of the two menus). You cannot use these two
menus to identify two zones. Trailing spaces are not considered part of the zone name. All standard printable ASCII characters are valid except the @ and ' symbols. The names are
case sensitive.
d Choose Create and then Set-Up.
LPR Connection
a You can connect via Ethernet in either of two ways:
Plug one end of a crossover Ethernet cable into the Macintosh and
the other into the printer’s Ethernet port.
Use Ethernet patch cables and an Ethernet hub. Plug one end of
each patch cable into the hub, then plug the other end of one into
Installing Printer Drivers and Utilities, Macintosh
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7
the Macintosh and the other end of the second into the printer’s
Ethernet port.
b Locate the Desktop Printer Utility.
If you cannot locate it on your Macintosh hard disk, it can be
found on your Macintosh’s system CD-ROM.
c Select Printer (LPR), and select OK.
d Type in the IP Address and use the same address for the Queue
name. Click OK.
e Choose Create.
f Name the printer with the IP Address or a descriptive name.
OS 9 Step 3. System Software
a Insert the Software Utilities CD-ROM in your Macintosh’s CD-ROM
drive.
If the CD-ROM does not start automatically, double-click the
CD-ROM icon on your Macintosh desktop.
b Double-click the Resources icon.
c Double-click the System_Code folder, and then locate the system
software file (system.ps where system is the filename).
d Drag the system.ps icon and drop it on the magicolor 3300 printer icon
on your desktop to perform the system software upgrade.
If your printer’s system software version is later than the
version on the CD-ROM that you are downloading, an error
page will print on the printer. In this case, go to step e. You do
not need to upgrade the printer’s system software.
e When the system software installation is complete, remove the
CD-ROM from your CD-ROM drive and store it in a safe place.
8
Installing Printer Drivers and Utilities, Macintosh
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Macintosh OS X—PPDs and Utilities Installation
OS X Step 1. Software Installation—Automatic
a Insert the Software Utilities CD-ROM in your Macintosh’s CD-ROM
drive.
If the CD-ROM does not start automatically, double-click the
CD-ROM icon on your Macintosh desktop.
b Double-click the Install icon.
The installer uses the path Hard Disk Name/Library/Printers/
PPDs/Contents/ Resources/ for PPDs and the path: Hard Disk
Name/Library/Fonts/ for fonts.
c Follow the instructions on the screen to install the magicolor 3300
PPD and utilities.
d After the PPD and utilities installation is complete, choose Quit.
OS X Step 2. Creating a Printer Queue
a Connect the printer to the computer using a USB or Ethernet
connection.
For USB, plug one end of the USB cable into the PC and the other into
the matching printer port.
For Ethernet, you can connect in either of two ways:
Plug one end of a crossover Ethernet cable into the Macintosh and
the other into the printer’s Ethernet port.
Use Ethernet patch cables and an Ethernet hub. Plug one end of
each patch cable into the hub, then plug the other end of one into
the Macintosh and the other end of the second into the printer’s
Ethernet port.
b Locate and double-click the Print Center utility to open it.
c In the Printer List window, choose Add Printer.
Installing Printer Drivers and Utilities, Macintosh
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9
d In the resulting window, select from USB, AppleTalk, or LPR to match
your printer connection.
USB—The magicolor 3300 appears in the window.
AppleTalk (for Ethernet connection)—Select the zone and scroll
through printer choices. The magicolor 3300 appears in the choice list.
LPR—Enter the IP Address. If the “Use Default Queue on Server” box
is checked, click it to unselect it. Type in the IP Address again for the
Queue name.
e Choose the Printer Model popup menu to select the magicolor 3300
PPD, and choose Other.
f Browse to Library/Printers/PPDs/Contents/Resources/en.lproj.
The first two letters of the folder name are an abbreviation for
the language. If you prefer another language instead of
English, you can pick a different .lproj folder.
g Select the magicolor 3300 PPD. Click Choose and then click Add.
The Printer List opens again.
h Double-click on the printer you just created to open the Print Queue
window.
OS X Step 3. System Software
a If it’s not already there, insert the Software Utilities CD-ROM in your
Macintosh’s CD-ROM drive.
b Double-click the CD-ROM icon to display its contents.
Unlike Macintosh OS 9, it is not necessary to install the
magicolor 3300 PPD and utilities before upgrading the printer
system software in Macintosh OS X.
c Double-click the Resources icon.
d Double-click the System_Code folder, and then locate the system
software file (system.ps where system is the filename).
e Drag the system.ps icon and drop it into the Print Queue window you
opened in Step 2, Letter H. This performs the system software
upgrade.
f When the system software installation is complete, remove the
CD-ROM from your CD-ROM drive and store it in a safe place.
10
Installing Printer Drivers and Utilities, Macintosh
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UNIX, NDPS, NetWare
For UNIX and NDPS installation, refer to the readme files on the Software
Utilities CD-ROM. For NetWare installation, check the Answer Base at
printer.konicaminolta.net/support.
Linux
For Linux PPD and PDQ installation, refer to the readme files on the Software
Utilities CD-ROM. This readme includes basic information about PDQ,
XPDQ, CUPS, and XPP connections and instructions for installing them.
UNIX, NDPS, NetWare
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11
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Using Media
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Introduction
This chapter provides information on handling, selecting, and storing media.
Getting Started
“How do I take care of media?”
page 15
“What should I watch out for when handling media?”
page 17
“What sizes of media can I use?”
page 19
“What is the imageable (printable) area”
page 20
“What is the difference between a nonprintable
and nonguaranteed area?”
page 20
Print Quality
“Why have different print qualities?”
page 22
“Which print quality is the best?”
page 22
“How do I select the print quality?”
page 24
Media Types
“What are the media types supported?”
page 23
“What is the difference between ‘glossy plain’ paper and ‘coated page 24
stock’?”
“How do I select the media type?”
page 24
Other Information
“How do I prepare and load the media?”
page 31
“How do I manually duplex?”
page 42
“How do I autoduplex?”
page 42
Where can I get more information about KONICA MINOLTAapproved media?
page 43
Attention
Using unsupported media such as ink jet paper or coated color
transparencies will result in damaging the printer and voiding your
warranty.
14
Introduction
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Media Storage and Handling
How do I take care of media?
Keep media on a flat, level surface in its original wrapper until it is time to
load it.
If media has been removed from its wrapper, place it in its original packaging
and store in a cool, dark place.
When storing media, avoid
Moisture, excess humidity
Keep media between 30% to 65% relative humidity. Toner does not
adhere well to paper where it has become wet.
On the other hand, media that has been stored for a long time without
staying in its packaging may dry up too much and also cause jamming.
Direct sunlight
Excess heat (up to 86° F/30° C)
Dust
Leaning media against other objects or placed in an upright position
Before purchasing a large quantity or special media, do a trial printing with
the same media and check print quality.
What should I watch out for when handling media?
Attention
Do not use the media types listed below. These could cause poor print
quality, media jams, or damage to the printer.
Do not use media that is
Coated with a processed surface (such as carbon paper, digitally
gloss-coated media, heat-sensitive paper, heat-pressure paper,
heat-press transfer paper); colored paper that has been treated
Special media designed specifically for inkjet printers
Media that has already been printed on
–
–
–
–
An inkjet printer
A monochrome or color laser printer or copier
A heat-transfer printer
Another printer or fax machine
Wet or damp
Media Storage and Handling
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15
Layered
Adhesive
Folded, creased, embossed, warped, or wrinkled
Perforated, three-hole prepunched, or torn
Too slick, too coarse, too textured
Different in texture (roughness) on the front and back
Too thin or too thick
Stuck together with static electricity
Composed of foil or gilt; too luminous
Cold water transfer paper
Heat sensitive or cannot withstand the fusing temperature (between
316° F/158° C and 356° F/180° C, depending on the media)
Irregularly shaped (not rectangular or not cut at right angles); not uniform
in size
Attached with glue, tape, paper clips, staples, ribbons, hooks, or buttons
Acidic
Any other media that is not approved
Use media that is
Suitable for plain-paper laser printers, such as standard or recycled office
paper
What should I watch out for when loading envelopes?
Do not use envelopes that have
Sticky flaps
Tape seals, metal clasps, paper clips, fasteners, or peel-off strips for
sealing
Transparent windows
Too rough of a surface
Material that will melt, vaporize, offset discolor, or emit dangerous fumes
Been presealed
Use envelopes that are
Common office envelopes with diagonal joints, sharp folds and edges,
and ordinary gummed flaps
Approved for laser printing
Dry
Printed on the front address side only
16
Media Storage and Handling
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
What should I watch out for when loading labels?
Do not use label sheets that
Have labels that easily peel off
Have the backing sheets that have peeled away or have exposed
adhesive
Labels may stick to the fuser, causing them to peel off and media jams to
occur.
Are precut
OK to use
Do not use
Shiny backed paper
Paper cut into labels
Full page labels
(uncut)
Use label sheets that are
Recommended for laser printers
What should I watch out for when loading postcards?
Do not use postcards that are
Coated
Warped
Designed for inkjet printers
Multicolored
Preprinted or multicolored (may result in printer jamming)
Use postcards that are
Japanese Post Office standard postcards (3.9x5.8" [100x148 mm]) recommended for laser printers
What should I watch out for when loading transparencies?
Attention
Use only the KONICA MINOLTA-approved transparencies. Check
printer.konicaminolta.net/support (click on Answer Base) for currently
approved media. To order approved transparencies, go to
www.q-shop.com.
Media Storage and Handling
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
17
Do not use transparencies that
Are coated, such as transparencies designed for most color printers
Have static electricity that will cause them to stick together
Use transparencies that are
Monochrome, uncoated transparencies (also known as OHP film)
Refer to page 29 for information about the recommended
Q-Media.
General Notes about Media
If you’re printing simplex pages, load the media printing-side down in the multipurpose tray, but printing-side up in the other trays. The top of the sheets of
media should be toward the back of the printer.
Often, an arrow on the media package label indicates the printing side of the
media. If you can’t determine which side of the media to print on, remove the
media from the tray, rotate the stack 180°, turn the stack over, and then place
it back in the tray.
Attention
Do not allow media to go above the fill limit mark inside the tray or the
media may not be fed correctly.
Media Trays
Tray
Location
Media Tray
Sheet Capacity
for Letter/A4sized Media
Printer
Upper (standard) tray
500
Multipurpose
100
High-Capacity Optional Tray (1x500)
Input Feeder
(1x500)
500
High-Capacity Optional Tray 1 (2x500)
Input Feeder Optional Tray 2 (2x500)
(2x500)
1,000
(500 sheets each)
Notes:
18
You may rename these trays for your convenience. See the
Crown Books in PDF on the Software Utilities CD-ROM for
more information.
Media Storage and Handling
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Media Sizes and Print Area
What sizes of media can I use?
Your printer supports full-color printing on all approved media sizes.
Media
Media Size
Inches
Millimeters
Media Type in
Printer Driver*
Input
AutoSource** duplex***
A4
8.27x11.70
210.0x297.0
****
U/M/H
Yes
A4 Transp.
8.27x11.70
210.0x297.0
Transparency
U/M/H
No
A5
5.93x8.28
148.0x210.0
****
U/M/H
Yes
B5 (ISO)
6.93x9.84
176.0x250.0
Envelope
M
No
B5 (JIS)
7.16x10.11
182.0x257.0
****
U/M/H
Yes
Custom
Paper Sizes
3.5 to 8.5 x
5.5 to 35.4
88.9 to 215.9 Plain Paper
x 139.7 to 900
M
No
Env #10
4.13x9.50
105.0x241.0
Envelope
M
No
Env C5
6.37x9.01
162.0x229.0
Envelope
M
No
Env C6
4.49x6.38
114.0x162.0
Envelope
M
No
Env Chou #3 4.72x9.25
120.0x235.0
Envelope
M
No
Env Chou #4 3.54x8.07
90.0x205.0
Envelope
M
No
Env DL
110.0x220.0
Envelope
M
No
Env Monarch 3.88x7.50
98.0x191.0
Envelope
M
No
Executive
7.25x10.51
184.0x267.0
****
U/M/H
Yes
Folio
8.50x13.00
216.0x330.0
****
U/M/H
Yes
Japanese
Postcard
3.94x5.83
100.0x148.0
Postcard
M
No
Kai 16
7.28x10.24
185.0x260.0
****
M
Yes
Kai 32
5.12x7.28
130.0x185.0
****
M
Yes
Legal
8.5x14.0
216.0x356.0
****
U/M/H
Yes
Letter
8.5x11.0
216.0x279.0
****
U/M/H
Yes
Letter Transp. 8.5x11.0
216.0x279.0
Transparency
U/M/H
No
Statement
140.0x216.0
****
M
Yes
*
4.33x8.66
5.5x8.5
The multipurpose tray media type set in the printer driver overrides the media type
set in the printer’s configuration menu.
** U=Upper (standard) media tray (500 sheets)
M=Multipurpose media tray (100 sheets)
H=High-capacity input feeder media trays (1x500 and 2x500 sheets)
*** Autoduplex is available only on a magicolor 3300 DN or on a magicolor 3300 EN
with an optional duplex kit installed.
****Choices are Plain Paper, Glossy Plain, Thick 2, or Thick 3. See “What media types
are supported?” on page 23. Thick 3 can be printed only from the multipurpose tray.
Media Sizes and Print Area
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
19
What is the imageable (printable) area
Each media size has a specific imageable area,
the maximum area on which the printer can print
clearly and without distortion.
This area is subject to both hardware limits (the
physical media size and the margins required by
the printer) and software constraints (the amount
of memory available for the full-page frame
buffer). The imageable (printable) area for all
media sizes is the page size minus 0.157"/4 mm
from all edges of the media.
All media is fed in portrait (short edge first) orientation, and all media is
output to the 250-sheet output tray on top of the printer.
What is the difference between a nonprintable and a
nonguaranteed area?
There is a 0.157"/4 mm nonprintable border for all edges on all media sizes
and types. Only envelopes have a nonguaranteed area.
Print orientation is determined by your application.
A
B
C
A Nonprintable area 0.157"/4 mm
B Nonguaranteed area*
C Guaranteed area*
* Varies with envelope type
Page Margins
Margins are set through your application. Some applications allow you to set
custom page sizes and margins while others have only standard page sizes
and margins from which to choose. If you choose a standard format, you
may lose part of your image (due to imageable area constraints). If you can
custom-size your page, use those sizes given for the imageable area for
optimum results.
20
Media Sizes and Print Area
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Image Alignment
If for any reason, you need to change the image alignment, you can do so in
several different ways:
Adjust the margins or page size through your application (recommended
method).
Use the printer’s control panel (Administration/Engine/Image Alignment
menu).
Use the PostScript translate and scale operators to reduce image size
and change its placement on the page (requires PostScript programming
knowledge).
Output Tray
The single face-down output tray has a capacity of 250 sheets of 20 lb
(75 g/m2) bond paper. It is possible to load up to 1,100 sheets of media in the
printer (with an optional 1x500 HCIF installed) or 1,600 sheets of media (with
an optional 2x500 HCIF installed), but don’t forget the output tray has a limit.
Media
Try printing your data on a plain sheet of paper first to check placement.
All media is fed on the short edge.
Test any stock thicker than 28 lb bond (105 g/m²) to ensure that its
performance is acceptable. You should test the number of sheets of thick
stock a media tray can hold to ensure that its performance is acceptable.
Select Single User Mode or Network Mode (job modes) to specify
how media type requests are handled. For more information, refer to
the Crown Books in PDF format on the Software Utilities CD-ROM.
– In Single User Mode, you can select the media type and size from
the drivers. The driver will overwrite any settings on the printer.
– In Network Mode, if special media is not selected in both the driver
and from the printer’s control panel, the printer uses plain paper
settings.
Select print quality to control the speed of printing, the fuser
temperature, and the amount of toner gloss.
Select the media type.
21
Media
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Why have different print qualities?
The specific print quality that is best depends upon your particular needs.
For example, you can control the the amount of toner gloss.
Which print quality is best?
Print
Quality
Resolution:
Dots per Inch
(dpi)
Speed
Comment
Standard
600x600
Full
If getting your jobs printed in a
timely manner is most important.
Quality
1200x1200
Full
If getting your jobs printed with
more gloss and better quality is
most important.
Fine
1200x1200
Half
If getting your jobs printed with
more gloss and best quality is
most important.
How do I choose print quality?
In the Windows printer driver (Features tab, Resolution [DPI] option), select
Quality.
You have the choice to customize the printing. For example, printing a glossy
(shinier) image on plain paper is less expensive, and you don’t have to load
two media types in your trays.
Test any stock to ensure that its performance is acceptable.
22
Media
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
What media types are supported?
Media Type Selection
Duplexing
Weight
Supported***
Plain Paper
Yes
16–28 lb bond
(60–105 g/m²)
Thick 2
**
105–162 g/m²
Thick 3*
No
Glossy Plain (the image is glossy, not the
media)
163–216 g/m²
Evelope*†
N/A
Label Stock*
N/A
Postcard*†
N/A
Transparency
N/A
N/A Not applicable
* Printed from the multipurpose tray only.
† Cannot be manually selected; automatically selected when an envelope
or postcard media size is selected; identified in the driver as Printer
Default.
** Duplexing is supported only up to 28 lb (105 g/m²) bond.
** Duplexing is available only on a magicolor 3300 DN or on a magicolor
3300 EN with an optional duplex kit installed.
23
Media
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
What is the difference between “glossy plain” paper and
“coated stock”?
The “Glossy Plain” media type refers to the amount of gloss the toner has
when it is on the page. The image is glossy, not the media.
Coated stock is media that has a coating (shiny or otherwise) which may
not withstand the fusing temperature (between 316° F/158° C and 356° F/
180° C, depending on the media). Coated stock cannot be printed on the
magicolor 3300.
Since it may be difficult to tell whether media has a coating, check with
printer.konicaminolta.net/support (click on Answer Base) for currently
approved media.
Attention
Using unsupported media will result in damaging the printer and
voiding your warranty.
How do I select the media type?
In the Windows printer driver (Paper tab, Media Type option), select Plain
Paper.
Plain Paper
Media Type Plain paper
Glossy plain
Input
Orientation
Tray
Upper
Multipurpose
High-capacity input feeder (optional trays)
Capacity
Upper: 500 sheets* of 20 lb bond (75 g/m²)
paper; capacity for other weights varies accordingly.
Multipurpose: 100 sheets of 20 lb bond
(75 g/m²) paper; capacity for other weights varies
accordingly.
High-capacity input feeder (each tray): 500
sheets* of 20 lb bond (75 g/m²) paper; capacity for
other weights varies accordingly.
Upper or
optional
tray
Face up
Multipur- Face down
pose tray
24
Media
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Approved
Media
Use only media approved for laser products. Check
printer.konicaminolta.net/support (click on Answer Base) for
currently approved media.
Weight
16–28 lb bond (60–105 g/m²)
Duplexing
Supported up to 28 lb bond (105 g/m²).
Warning
Using unsupported media such as ink jet paper will result in
damaging the printer and voiding your warranty.
Notes
*For A5-size media, load up to 350 sheets only.
Printing a glossy (shinier) image on plain paper (Glossy
Plain media type) is less expensive.
Special Note about Custom (and Oversized) Media
When printing on media that is longer than 14"/355.6 mm, use the multipurpose tray extender and support the media with your hands underneath while
it feeds through the multipurpose tray.
Input
Tray
Multipurpose tray only
Capacity
Up to 50 sheets, depending on the thickness of
the media
Orientation
Face down
Weight
Varies
Print Mode
to Select
Plain Paper
Duplexing
Not supported
Notes
Width: 3.5"/88.9 mm up to 8.5"/215.9 mm
Length: 5.5"/139.7 mm up to 35.4"/900 mm
On media that is longer than 14"/355.6 mm, the printer
pauses for a calibration after every page.
Thick Stock
Media Type Thick 2
Thick 3
Input
Tray
Thick 2—all input sources
Thick 3—multipurpose tray only
Capacity
Up to 50 sheets, depending on the thickness of
the media
25
Media
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Orientation
Upper or
optional
tray
Face up
Multipur- Face down
pose tray
Approved
Media
Use only media approved for laser products. Check
printer.konicaminolta.net/support (click on Answer Base) for
currently approved media.
Weight
Thick 2
100–159 g/m²
Thick 3
160–216 g/m²
Duplexing
Thick 2 up to 105 g/m² is supported.
Thick 2 over 105 g/m² and Thick 3 are not supported.
Notes
Test all thick stock to ensure acceptable performance.
43 lb (163 g/m²) bond is also referred to as 90 lb index
stock.
Test any stock such as rigid cardboard (maximum
216 g/m2) to ensure that the image does not shift.
Do not mix thick stock with any other media in the media
trays, as this will cause printer jamming.
Do not duplex envelopes and postcards.
Envelopes
Media Type Envelope
(Cannot be manually selected; automatically selected when an
envelope media size is selected; identified in the driver as
Printer Default.)
Input
Tray
Multipurpose tray only
Capacity
Up to 100, depending on the thickness of the
envelopes
Orientation Face down
Approved
Media
Use only media approved for laser products. Check
printer.konicaminolta.net/support (click on Answer Base) for
currently approved media.
Duplexing
Not supported
26
Media
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Glossy Media
Glossy Stock
Media Type
Glossy Plain Paper—see “Plain Paper” on page 24.
Thick 2 or Thick 3—see “Thick Stock” on page 25.
Approved
Media
Use only media approved for laser products. Check
printer.konicaminolta.net/support (click on Answer Base) for
currently approved media.
Duplexing
Not supported over 28 lb (105 g/m²)
Notes
See “What is the difference between “glossy plain” paper and
“coated stock”?” on page 24.
Glossy Toner
For all media types, in the print quality option on the Features Tab in the
printer driver, Quality has more toner gloss than Standard, and Fine has more
toner gloss than Quality.
Label Stock
Media Type
Label stock
Input
Tray
Multipurpose tray only
Capacity
Up to 50 sheets, depending on the thickness of
the labels
Orientation
Face down
Approved
Media
Use only media approved for laser products. Check
printer.konicaminolta.net/support (click on Answer Base) for
currently approved media.
Duplexing
Not supported
27
Media
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Notes
Format label data within your application. Try printing your
data on a plain sheet of paper first to check placement.
Avoid using labels with exposed adhesive; it may stick to
the fuser, causing labels to peel off and media jams to
occur.
Adhesive label stock is supported only in letter or A4
sheets.
A label consists of a face sheet (the printing surface),
adhesive, and a carrier sheet
—
The face sheet must follow the plain paper
specification.
—
The face sheet surface must cover the entire carrier
sheet, and no adhesive should come through on the
surface.
You can print continuously with label paper. However, this
could affect the media feed, depending on the media
quality and printing environment. If problems occur, stop
the continuous print and print one sheet at a time.
Check your application documentation for other
information on printing labels.
Postcards (Japanese size)
Media Type Postcard
(Cannot be manually selected; automatically selected when a
postcard media size is selected; identified in the driver as
Printer Default.)
Input
Tray
Multipurpose tray only
Capacity
Up to 100 sheets, depending on the thickness of
the postcards
Orientation Face down
Approved
Media
Use only media approved for laser products. Check
printer.konicaminolta.net/support (click on Answer Base) for
currently approved media.
Duplexing
Not supported
28
Media
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Notes
Use only Japanese Post Office standard postcards
(3.9"x5.8" [100x148 mm]) recommended for laser printers.
If the postcard is warped, press on the warped area to
flatten it before putting it in the multipurpose tray.
Using preprinted multicolored postcards may result in
printer jamming.
Transparencies (Uncoated Only)
Media Type Transparency
Input
Orientation
Tray
All input sources
Capacity
Up to 100 sheets, depending on the thickness of
the transparencies
Upper or
optional
tray
Face up
Multipur- Face down
pose tray
Approved
Media
Use uncoated transparencies (also known as OHP film). We
recommend
Q-Media Transparency Media for the magicolor 3300 series
(letter and A4 sizes only)
Only media recommended for laser products. Check
printer.konicaminolta.net/support (click on Answer Base) for
currently approved media. (Often, you can’t tell by looking
at an unprinted transparency or by looking at the outside of
the package which transparencies are acceptable.) To order
approved transparencies, go to www.q-shop.com.
Media Size
Only letter and A4 sized transparencies are supported.
Duplexing
Not supported
Warning
Using unsupported transparency media such as coated color
transparencies will result in damaging the printer and voiding
your warranty.
29
Media
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Notes
Use uncoated transparencies. You may print colored text
and/or images on monochrome transparencies.
Remove transparency media as soon as possible from the
output tray to avoid builtup static.
Do not handle transparencies too much. Do not fan large
quantities of transparencies before loading. If you touch the
face of transparencies with your bare hands, print quality
may be affected.
You can print continuously with transparencies. However,
this could affect the media feed, depending on the media
quality, static buildup, and printing environment. If you have
problems loading a large number of transparencies at a
time, try loading only 1–10 sheets. For the 500-sheet media
trays, try loading about 100 pages of plain paper first in the
tray to give more height to the transparency stack to reach
the feed rollers.
30
Media
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Loading Media
Check printer.konicaminolta.net/support (click on
Answer Base) for currently approved media.
How do I prepare and load the media?
Preparing the Media
1
2
Don’t unwrap the paper above the
printer, as this might cause paper particles to fall into the printer. Don’t fan
large quantities of transparency
media.
Take off the top and bottom sheets of a ream of paper.
Holding a stack of approximately 500 sheets at a time, fan the stack to
prevent static buildup in the paper before inserting it in a tray.
Loading and Printing Media
Refilling an Upper or Optional Media Tray
The illustrations show a standard upper media tray; however,
instructions are the same for a high-capacity input feeder media tray.
Attention
Except for transparencies, do not mix media of different sizes, types, or
weights in the same tray, as this will cause printer jamming.
Loading Media
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
31
1
2
3
4
Slide open the media tray until it
stops.
Using two hands, lift it slightly to
remove it from the printer and place
it on a flat surface.
Remove any media remaining in
the tray.
If necessary, adjust the two side media guides and the end media guide to
the proper positions.
Attention
The end media guide must be in direct alignment with the media size
mark in the bottom of the media tray. If the guide is not in the proper
hole, automatic paper size detection will not work.
32
Loading Media
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
5
To set the tray for A5 paper, use the
provided A5 spacer.
a Lift the A5 spacer from its
storage place in the media tray.
b Gently lift the end media guide
to position the guide in the
proper media size hole.
A5
c Insert the spacer into its slot and
load the A5 media.
Make sure that both the
end media guide and A5
spacer have clicked into
place.
A5
d To return to other approved media sizes, remove the A5 spacer from
the slot, and then replace it in the tray.
1
A5
6
2
A5
Load the media (plain or glossy) face-up with its top toward the back of
the printer.
Often, an arrow on the media
package label indicates the
printing-side of the media. If you
can’t remember which side of the
media to print on, remove the media
from the tray, rotate the stack 180°,
turn the stack over, and then place it
back in the tray.
A fill limit mark is provided on the
inside of the tray. The upper and
optional media trays hold 500 sheets of 20 lb bond (75 g/m²) paper.
Loading Media
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
33
7
If you have removed media from the tray, stack it with the new media,
even the edges, then reload it.
Attention
Readjust the media guides after inserting the media. Improperly
adjusted guides may cause poor print quality, media jams, or printer
damage. The paper should fit easily between the guides. Make sure
the paper corners are not bent. Do not overfill the tray.
8
Slide the media tray back into the
printer.
Check the gauge to make sure the
tray is registering the loaded media.
Use this gauge to determine when the
tray needs to be refilled.
34
Loading Media
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Refilling a Multipurpose Media Tray
1
2
Take off the top and bottom sheets of a ream of paper. Holding a stack
of approximately 100 sheets at a time, fan the stack to prevent static
buildup in the paper before inserting it in a tray. Don’t fan large quantities
of transparency media.
Open the multipurpose tray.
Do not place heavy objects on the
multipurpose tray.
3
Adjust the media guides to the width
of the media.
The tray extender supports long
media.
Attention
Make sure the media fits easily
between the guides. Improperly
adjusted guides may cause poor
print quality, media jams, or
printer damage.
Make sure the guides are snug
enough to keep the media
straight, but not so tight that it
buckles.
Loading Media
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35
4
Place the media into the multipurpose
tray with the printing-side up.
Using Media Other Than Plain Paper
Attention
For information about media recommended for your printer, go to
printer.konicaminolta.net/support, then click on the Answer Base.
Attention
Although your printer was designed for occasional printing on a wide
range of media types, it is not intended to print exclusively on a single
media type except plain paper. Continuous printing on media other than
plain paper (such as envelopes, labels, thick stock, or transparencies)
may adversely affect print quality or reduce engine life.
How do I load and print envelopes?
1
2
Envelope printing is supported only from the multipurpose tray.
In the printer driver (Paper tab, Media Type option), select Envelope.
Select the size of envelope, either
a Press the MP Size
key and scroll to the required envelope size
and select it, or
b On the control panel, press the Menu
4
5
6
36
key and select Operator
Control/Multipurpose Sz, and scroll to the required envelope size, and
select it.
Place the envelopes on a flat surface, and flatten them by pressing down
the corners.
Flex the envelope stack (including the edges) to remove any stiffness.
Correct any bent corners, and then tap the envelopes on a flat surface to
align them.
Loading Media
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
7
Open the multipurpose tray and adjust the media guides to the length and
width of the envelopes.
Attention
Improperly adjusted guides may cause poor print quality, media
jams, or printer damage.
8
Fold the flaps.
Make sure the adhesive
is dry.
9
Place the envelope stack into the
multipurpose tray with the printingside down.
Print envelopes on the front address
side only. Some parts of the
envelope consist of three layers of
paper—the front, back, and flap.
Anything printed in these layered
regions may be lost or faded.
10
11
Check your application documentation to determine if the flap
should be placed on the left or on the right. You can also print a
single envelope to check the orientation before printing multiple
copies.
Recheck the media guides to make sure they are adjusted to the width of
the envelopes.
Print the envelopes.
Loading Media
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37
12
Open the flap of each envelope immediately (before it cools) after the
envelope is delivered to the output tray.
Because the envelopes pass through heated rollers, the gummed
area on the flaps may seal. Using envelopes with emulsion-based
glue avoids this problem.
How do I load and print glossy stock?
Refer to “Loading and Printing Media” on page 31.
How do I load and print labels?
1
2
Label printing is supported only from the multipurpose tray in letter or
A4 media sizes.
In the printer driver (Paper tab, Media Type option), select Label Stock.
Select the size of label.
a Press the MP Size
key and scroll to the required label size
and select it, or
b On the control panel, press the Menu
4
5
6
key and select Operator
Control/Multipurpose Sz. Scroll to the required label size and
select it.
Load the label media face down in the multipurpose tray.
Adjust the media guides to the width of the label media.
Print the labels.
How do I load and print postcards?
1
2
Postcard printing is only supported from the multipurpose tray.
In the printer driver (Paper tab, Media Type option), select Postcard.
Select postcard.
a Press the MP Size
key and scroll to Postcard and select it, or
b On the control panel, press the Menu
key and select Operator
4
38
Control/Multipurpose Sz. Scroll to Postcard and select it.
Place the postcards on a flat surface, and flatten the corners by pressing
down them.
Loading Media
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
5
6
7
Load the postcard media
printing-side down in the
multipurpose tray.
Adjust the media guides to the
width of the postcards.
Print the postcards.
How do I load and print thick stock?
Attention
Do not mix thick stock with any other media in the same tray, as this will
cause printer jamming.
1
2
3
4
5
Most thick stock printing is supported from any inputbin. However,
media type “Thick 3” can be printed only from the multipurpose tray.
In the printer driver (Paper tab, Media Type option), select Thick 2 (105–
162 g/m2).
Remove any media in the media tray.
Load the new media.
Slide the media tray back into the printer.
Print the thick stock.
How do I load and print transparencies?
Attention
Use only transparency media approved for this printer. Check
printer.konicaminolta.net/support (click on Answer Base) for currently
approved media.
1
2
In the printer driver (Paper tab, Media Type option), select Transparency
and (Paper tab, Paper Size option), select either Letter or A4.
Select the size of transparency in one of the following ways:
Multipurpose Tray—Press the MP Size
required transparency size and select it, or
key and scroll to the
Loading Media
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39
All input trays—On the control panel, press the Menu
key and
select Operator Control/Multipurpose Sz. Scroll to the required transparency size and select it.
3
Do not fan transparencies. Fanning transparencies will build up static
electricity.
Load the media tray.
Upper and Optional Trays
Put media face side down in the
upper or optional trays.
Multipurpose Tray—Open the multipurpose tray, adjust the media
guides to the width of the transparencies, and then place the transparencies into the tray with the printing side up.
HP
O
Attention
Improperly adjusted guides may cause poor print quality, media
jams, or printer damage.
4
Print the transparencies.
Immediately remove the printed transparencies from the output tray.
40
Loading Media
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System Memory (RAM) Requirements
Basic Functionality
Monochrome
Simplex
Size
S/Q
Letter/
A4
F
Color
Duplex
S/Q
Simplex
F
S/Q
Duplex
F
S/Q
F
256 MB (Base memory)
Legal
Notes:
S = Standard print quality (600x600 dpi, full speed)
Q = Quality print quality (1200x1200 dpi, full speed)
F = Fine print quality (1200x1200 dpi, half speed)
Maximum Performance
Monochrome
Simplex
Size
S/Q
F
Color
Duplex
S/Q
F
Simplex
S/Q
F
Duplex
S/Q
F
Letter/A4 256 MB (Base memory)
Legal
288 MB
Notes:
S = Standard print quality (600x600 dpi, full speed)
Q = Quality print quality (1200x1200 dpi, full speed)
F = Fine print quality (1200x1200 dpi, half speed)
Duplexing
Select paper with high opacity for duplex (2-sided) printing. Opacity refers to
how effectively paper blocks out what is written on the opposite side of the
page. If the paper has low opacity (high translucency), then the printed data
from one side of the page will show through to the other side. For best results,
print a small quantity to make sure the opacity is acceptable.
Only up to 28 lb bond (105 g/m²) plain paper can be autoduplexed.
System Memory (RAM) Requirements
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41
How do I manually duplex?
Manual duplexing is available on all magicolor 3300 printers.
1
2
3
4
Media jams may occur if the printed sheet(s) reinserted are not
entirely flat.
In the printer driver (Paper tab), select Simplex, then double-click OK.
In the Print Document screen, select All.
Select and print the Odd-Numbered Pages.
Remove the media, flip it over, and select and print the Even-Numbered
Pages.
How do I autoduplex?
Autoduplexing is available only on the magicolor 3300 DN or on the
magicolor 3300 EN with an optional duplex kit installed.
Refer to the tables in “System Memory (RAM) Requirements” on page
41 for information on how much memory is required for duplex printing. Very high coverage pages may revert to 600 dpi when duplex
printing if enough memory is not installed. With letter media, two
sheets are in the media path; with legal, only one is. Therefore, it
requires more memory to print the two sheets of letter media.
Attention
Duplexing envelopes, glossy stock heavier than 28 lb bond (105 g/m2),
labels, postcards, thick stock heavier than 28 lb bond (105 g/m2),
transfer media, and transparencies is not supported.
1
To print duplex (both sides of the sheet), load the media with the top of
the media toward the back of the tray. When printing from the
Upper or optional trays, load the media printing-side up.
Multipurpose tray, load the media printing-side down.
2
3
42
In autoduplexing, the back side is printed first and the front side is
printed last.
Set the driver—for example: in the Layout tab, Duplex Options, select
Long Edge (flipped horizontally as in a loose-leaf notebook), or Short
Edge (flipped vertically as on a clipboard) as the Duplex option.
Click OK.
Duplexing
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Where can I get more information about KONICA MINOLTAapproved media?
Check printer.konicaminolta.net/support (click on Answer Base) for
currently approved media.
See the Service & Support Guide for a complete listing of support telephone
numbers.
Duplexing
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43
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Color Printing
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Introduction
Your printer features advanced color laser technology that produces inexpensive and durable color prints at 1200x1200 dpi on plain paper, envelopes,
labels, thick stock, and transparencies.
Color Registration
Anytime you notice shadowing on your printed documents and whenever you
replace the imaging unit, adjust the side (scan direction) color registration
using the following control panel sequence.
The printer automatically adjusts the registration in the top-to-bottom
(feed) direction.
The following illustration shows the options available in the Administration/
Engine/Registration menu.
ADMINISTRATION
ENGINE
REGISTRATION
REGISTRATION PG
MAGENTA
YELLOW
CYAN
YES/NO
-7 ... 0 ... +7
-7 ... 0 ... +7
-7 ... 0 ... +7
To verify and/or change the side-to-side color registration, use the following
control panel sequence.
Press this key . . .
Online
Menu
Next (
)
Select
Next (
)
Select
Next (
46
)
(until) the message windows displays . . .
IDLE (and the Online button is off)
CONFIGURATION
OPERATOR CONTROL
CONFIGURATION
ADMINISTRATION
ADMINISTRATION
COMMUNICATIONS
ADMINISTRATION
ENGINE
ENGINE
ALIGNMENT
ENGINE
REGISTRATION
Introduction
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Press this key . . .
Select
(until) the message windows displays . . .
REGISTRATION
REGISTRATION PG
Select
REGISTRATION PG
YES
Select
REGISTRATION
REGISTRATION PG
When the Side Color Registration Page prints, note the number below each of
the three color swatches that identifies the set of lines that align the straightest.
-7 -6 -5 -4 -3 -2 -1 0 +1+2 +3 +4 +5 +6 +7
If the straightest lines are all at the “0” position (as in the illustration
above) for all three colors, you do not need to adjust the registration. Press
Online twice to return the printer to online and IDLE.
If the straightest lines are in a position other than “0” (+4 in this example),
continue with these instructions.
-7 -6 -5 -4 -3 -2 -1 0 +1 +2 +3 +4 +5 +6 +7
Next (
Press the Next key until the color you want to
adjust is in the message window. For example,
)
REGISTRATION
MAGENTA
Press Select to see the current registration setting
for this color. For example,
Select
Next (
) or
Previous (
)
MAGENTA
+4
Press the Next or Previous key until the registration number of the color to be adjusted is set at
the baseline of “0.” For example,
MAGENTA
0
Color Registration
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47
Press this key . . .
Select
(until) the message windows displays . . .
0
IS SELECTED
and then
Next (
) or
Previous (
Select
)
REGISTRATION
MAGENTA
REGISTRATION
REGISTRATION PG
REGISTRATION PG
YES
Select
REGISTRATION
REGISTRATION PG
Wait for another Side Color Registration Page to print. Note the number
below each of the three color swatches that identifies the set of lines that
align the straightest.
If the straightest lines are all at the “0” position for all three colors, you do
not need to adjust the registration. Press Online twice to return the printer
to online and IDLE.
If the straightest lines are in a position other than “0” (+2 in this example),
continue with these instructions.
Next (
)
-7 -6 -5 -4 -3 -2 -1 0 +1 +2 +3 +4 +5 +6 +7
Press Next to go back to the color to be adjusted.
For example,
Select
Next (
) or
Previous (
Select
)
REGISTRATION
MAGENTA
MAGENTA
0
Press the Next or Previous key until the registration number of the straightest line is displayed.
For example, +2 the illustration above.
MAGENTA
+2
+2
IS SELECTED
and then
REGISTRATION
MAGENTA
48
Color Registration
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Press this key . . .
Next (
) or
Previous (
Select
)
(until) the message windows displays . . .
REGISTRATION
REGISTRATION PG
REGISTRATION PG
YES
Select
REGISTRATION
REGISTRATION PG
Another Side Color Registration Page prints. Confirm that the color
registration is correct. Repeat the process for the other colors, if necessary.
Online (twice)
IDLE (and the Online button is on).
The printer automatically saves each number as you progress
through the choices using the Next or Previous key. The printer
does not have to be restarted for the changes to take effect.
PRISMLASER™ Technology
How does PRISMLASER work?
PRISM (Photo-Reactive Image Splitting Module) is
an all-in-one imaging unit technology where all four
color toners may be printed in one pass. The
photo-reactive image goes through an imagesplitting module where the colors are divided.
Color Management and Control
The magicolor 3300 offers a host of color screening, matching, and
calibration tools for both the beginner and professional color user.
KONICA MINOLTA Color Technology
Color management does not mean all devices will match exactly. It does
ensure the closest possible color transformation. The magicolor 3300
technology offers four methods for color matching across devices:
Automatic color correction
Supplied ICC printer profiles
Built-in color rendering dictionaries (CRDs)
Supplied PANTONE®* Color matching tables
*Pantone, Inc.’s check-standard trademark for color reproduction and color reproduction materials.
PRISMLASER™ Technology
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49
The magicolor 3300 color technology automatically optimizes color output to
produce professional quality, colorized documents without the use of
sophisticated manual optimization techniques.
The following is a summary of KONICA MINOLTA automatic color correction
features:
Ease of use across applications: With automatic color correction, it’s as
easy to get great color from a PowerPoint presentation as it is from a
desktop publishing application, such as QuarkXPress. The magicolor
3300’s color matching methods are simple for both novice and
professional color users to navigate.
Single-button control: Whether accessing through the printer driver, or
from the printer’s front panel, single-button controls enable automatic
correction of uncalibrated RGB or CMYK color files.
Printer-resident CMS: Because automatic color correction is built into
the printer, it works well in all computing environments and with most
design, publishing, and office applications.
Industry-standard profiles: The magicolor 3300 uses industry-standard
ICC profiles for compatibility with popular input and output devices.
Supports host-based color management systems: Easily disable
automatic color correction when using host-based ColorSync or ICM color
matching.
Profiles for common monitors and output devices: The magicolor
3300 offers default color matching for a variety of common monitors and
printing presses.
Download device profiles: For custom color matching, the magicolor
3300 supports downloaded (to disk only) ICC profiles.
Support for Internet standard: The magicolor 3300 uses sRGB for
Internet-standard default color matching.
Individual page element correction: The magicolor 3300 separately
color corrects (matches) graphics, text, and images on a single page
using printer-resident CRDs.
Further Information
For further information about KONICA MINOLTA color management, refer to
the Crown Books.
50
Further Information
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Replacing
Consumables
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Introduction
Item
Page
“What is a consumable?”
page 52
“What are sheets, faces, and pages?”
page 52
“When do consumables have to be replaced?”
page 53
“What is the life expectancy of consumables”
page 54
“How do I order consumables?”
page 56
“Where can I get more information?”
page 56
“How should I handle toner cartridges?”
page 57
“How do I replace a toner cartridge?”
page 58
“How do I replace the transfer unit?”
page 60
“How do I replace the imaging unit?”
page 62
“How do I replace the fuser unit?”
page 66
“How do I replace the media feed roller(s)?”
page 68
Consumable Life Expectancies
What is a consumable?
A consumable is an item that needs to be replaced at regular intervals. For
the magicolor 3300, consumables include:
Fuser unit
Imaging unit
Media feed roller
Toner cartridges
Transfer unit
What are sheets, faces, and pages?
A sheet of media has two sides and can be printed either simplex
(one-sided) or duplex (two-sided). A simplex sheet, also referred to a face or
a page, is a single pass of the media past the printer’s imaging unit while a
duplex page consists of two passes of the media past the imaging unit.
The number of sheets printed shown on the startup page may differ from the
sheets printed and faces printed statistics in CrownView and on the consumables statistics page (Operator Control/Consumables/Print Statistics). The
numbers on the startup page refer to number of sheets/faces printed during
the lifetime of the printer.
52
Introduction
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
The numbers in CrownView (a printer-based application for accessing printer
configurations, status, and consumables usage information) and on the
consumables statistics page refer to the number of sheets/faces printed to
date during the current consumables tracking period (Administration/
Consumables/Start Period menu).
When do consumables have to be replaced?
Attention
Failure to follow instructions as outlined in this manual could void your
warranty. Use of consumables not manufactured by KONICA MINOLTA
or use of non-supported print media may cause damage to your printer
and void your warranty. If KONICA MINOLTA printer failure or damage is
found to be directly attributable to the use of non-KONICA MINOLTA
consumables, KONICA MINOLTA will not repair the printer free of
charge. In this case, standard time and material charges will be applied
to service your printer for that particular failure or damage.
Item
This item needs replacing
after...
Comment
Toner
cartridge
<COLOR> TONER EMPTY
displays in the message
window.
After you replace a toner
cartridge, its statistics are
automatically reset.
See “How do I replace a toner
cartridge?” on page 58.
Transfer unit
REPLACE TRANSFER UNIT
displays in the message
window.
See “Replacing the Transfer
Unit” on page 60.
After replacing the
transfer unit, reset the
statistics on the control
panel (Operator Control/
Consumables/Item
Replaced/Transfer Unit)
menu.
Imaging unit
REPLACE IMAGING UNIT
(includes four displays in the message
OPCs and four window.
developers)
See “How do I replace the
imaging unit?” on page 62.
After you replace an imaging unit, its statistics are
automatically reset.
Fuser unit and REPLACE FUSER UNIT
media feed
displays in the message
roller(s)
window.
Replace the fuser and the
media feed roller(s) at the
same time. Reset the
statistics on the control
panel (Operator Control/
Consumables/Item
Replaced/Fuser) menu.
See “How do I replace the
fuser unit?” on page 66.
Consumable Life Expectancies
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53
What is the life expectancy of consumables?
Attention
The stated life expectancy of each consumable based on printing under
specific operating conditions, such as media type (paper), page size
(simplex, letter/A4), coverage (normal 5% coverage), and job size (average
4-page jobs). These parameters provide optimal consumable life.
The actual life expectancy will vary (or be reduced) based on printing
under specific operating conditions and other printing variables, such as
intermittent printing (for example, one-page jobs), ambient temperature,
humidity, media type, page size, duplexing (a duplex page is equivalent to
two simplex pages), and content of material printed (for example, text or
graphics).
Starter Toner Cartridges
The printer ships with a full set of starter toner cartridges. At 5% coverage,
you can expect to print approximately 4,000 letter/A4 simplex pages (faces)
with the starter black toner cartridge and approximately 3,000 letter/A4 simplex pages (faces) with the starter yellow, magenta, and cyan toner cartridges. (However, many factors also affect toner life expectancy. See the
notes at the end of the following table.)
Replacement Toner Cartridges
The following table lists the approxiate life expectancy of replacement toner
cartridges at various percentages of coverage.
Coverage
54
Number of Simplex Pages (Faces)
Black
Yellow, Magenta, Cyan
5%
9,000
6,500
10%
4,500
3,250
15%
3,000
2,167
20%
2,250
1,625
25%
1,800
1,300
30%
1,500
1,083
35%
1,285
928
40%
1,125
813
45%
1,000
722
50%
900
650
Consumable Life Expectancies
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Coverage
Number of Simplex Pages (Faces)
Black
Yellow, Magenta, Cyan
55%
776
560
60%
750
542
65%
696
503
70%
644
465
75%
600
433
80%
563
407
85%
529
382
90%
500
361
95%
473
342
100%
450
325
Toner cartridge life is directly related to the number of rotations of the OPC. Longest
unit life is achieved with continuous printing, which requires a cleaning rotation after
every fourth page of an average-size job. Intermittent printing with small job sizes
requires a cleaning rotation after each one-page simplex job, and therefore impacts
OPC life.
A toner cartridge contains enough toner to print letter/A4-size pages at the percent
coverage stated. However, other factors also affect toner life.
Transfer Unit
Transfer Unit
Approximately 25,000 simplex pages @ 5% coverage.
(with built-in
waste toner box)
Consumable Life Expectancies
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55
Imaging Unit
Percent Toner
Coverage (FourPage Average)
Maximum
Simplex
Pages
26,000
25%–30%
20,000
4 (Average Size)
30,000
20%–25%
23,000
5 and Above
30,000
Less Than 20%
(average)
30,000
Number of
Pages per Job
Maximum
Simplex
Pages
3
or
Notes: *The imaging unit life is dependent on the average number of pages or the
toner coverage, whichever comes first. For example, if you print four-page simplex
jobs at 5% coverage, the maximum is 30,000 pages. If you print four-page simplex
jobs, and your black (or any color) toner has exceeded a total of 35% coverage, your
maximum is 15,000 pages. The highest coverage of color will lead the life of the
imaging unit, not the average of four colors. A simple display of pages remaining on
your imaging unit life is in your CrownView Statistics. For more information, see the
Crown Books in PDF on the Documentation CD-ROM.
Fuser Unit and Media Feed Roller(s)
Fuser Unit and
media feed
roller(s)
Approximately 100,000 simplex pages (average 4 pages/
job)
How do I order consumables?
Choosing the right consumables for your printer not only increases its
reliability and performance, but also minimizes the risk of damage. For
example, only KONICA MINOLTA toner cartridges are designed to meet the
exact specifications of your KONICA MINOLTA printer, giving maximum
performance, efficiency, and long life.
Toner cartridges (either single cartridges or in four-toner Toner Value Kits)
and other consumables for your printer are available from your local vendor
or Q-SHOP (www.q-shop.com).
Where can I get more information?
To access consumables usage information, use the Operator Control/
Consumables/Print Statistics menu on the control panel, or use the
CrownView printer web page.
For further information about the consumables statistics page and
replacement menus, refer to the Crown Books in PDF on the Software Utili-
56
Consumable Life Expectancies
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
ties CD-ROM. Consumables for your printer are available from your local
vendor or Q-SHOP (www.q-shop.com).
If you need more assistance, information can be found at
printer.konicaminolta.net/support (click on Answer Base).
Replacing a Toner Cartridge
Characters and images are created in your laser
printer through a process that applies toner to
the photosensitive OPCs (Organic Photo
Conductors) inside your imaging unit. Your printer uses
four toner cartridges: black, yellow, magenta, and cyan.
Handle the toner cartridges carefully to avoid spilling toner
inside the printer or on yourself.
When a toner cartridge runs low, <COLOR> TONER LOW displays in the
message window. Printing continues even though the warning appears.
However, the color gradually fades, so replace the toner cartridge as soon as
possible. Approximately 100 sheets after detecting that toner in a cartridge is
low, the printer displays <COLOR> TONER EMPTY in the message window,
and the printer stops.
How should I handle toner cartridges?
Keep toner cartridges
Away from open flames.
In their packaging until you’re ready to install them.
In a cool, dry location away from sunlight (due to heat).
The maximum storage temperature is 95° F/35° C and the maximum storage humidity is 80% without condensation. If the toner cartridge is moved
from a cold place to a warm, humid place, condensation may occur,
degrading print quality. Allow the toner to adapt to the environment for
about one hour before use.
Level during storage.
Do not store cartridges on their ends or turn them upside down; the toner
inside the cartridges may become caked or unequally distributed.
Away from salty air and corrosive gases such as aerosols.
Replacing a Toner Cartridge
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57
How do I replace a toner cartridge?
The toner is nontoxic. If you get toner on your hands, wash them in
cool water and mild neutral detergent. If you get toner on your clothes,
lightly dust them off as much as possible. If some toner remains on
your clothes, use cool, not hot water, to rinse the toner off, provided
your clothing is washable.
WARNING!
If you get toner in your eyes, wash it out immediately and consult a
doctor. Material Safety Data Sheets (MSDS) information can be found at
printer.konicaminolta.net/support (click on Answer Base).
1
2
3
4
Check the message display to see which color toner is out.
Remove the top cover.
Gently rotate the toner levers to the
unlocked (backward) position.
Remove the empty toner cartridge.
Place the used cartridge in a plastic
bag to avoid toner spillage and
discard the empty cartridge.
WARNING!
Dispose of the used toner cartridge
according to your local regulations.
Do not dispose of it by burning.
58
Replacing a Toner Cartridge
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5
Remove the new toner cartridge from
its box.
Attention
A colored label on each toner cartridge corresponds to a colored label
to the left of the cartridge slots.
Always install the toner cartridge in
the slot with a label of the same color.
6
Holding the cartridge with both hands,
gently shake it seven or eight times to
distribute the toner.
7
The toner cartridge should be
shaken only at this point,
before installation and removal
of the toner seal (in step 9).
Align the toner cartridge with the
cartridge guides. Gently push the cartridge into the printer.
The cartridge should install easily.
8
Gently rotate the the toner levers to
the locked (forward) position.
Replacing a Toner Cartridge
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59
9
Pull the toner seal straight up.
Attention
Pulling the seal to the front or side
may damage the cartridge.
10
If the toner seal didn’t pull
completely out because it was
pulled with too much force or it
was not pulled straight up while installing toner, call Technical Support.
Refer to the Service & Support Guide or www.konicaminolta.net/
printer/ to locate the office nearest you.
Replace the top cover.
You do not need to reset the
consumables usage monitoring system when you replace a
toner cartridge
Replacing the Transfer
Unit
The transfer unit interfaces with the roller in the
imaging unit.
How do I replace the transfer unit?
1
Turn off the printer.
Attention
Do not touch black transfer rollers. They are extremely sensitive to
hand oils and scratches, both of which reduce print quality. This
type of damage is not covered by the product warranty.
If you need more room to work in, open the imaging unit cover.
60
Replacing the Transfer Unit
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2
Grip the tabs at both ends of the
transfer cartridge and gently lift it
out of the printer.
1
2
2
Attention
22
Lift the roller carefully to prevent
toner from spilling out.
3
4
5
6
7
8
1
Unpack a new transfer cartridge and
insert the knobs on both ends of the
cartridge into the U-shaped guides
inside the printer.
Lock the transfer cartridge into the
printer by pushing down on the base of
the tabs until you hear a click.
If you opened the imaging unit cover,
close it .
1
Close the front cover .
Turn on the printer .
In the Operator Control/Consumables/
Item Replaced/Transfer Unit menu
choose Yes to reset the consumables
usage monitoring system.
2
3
You must manually reset the consumables usage monitoring
system to ensure accurate consumables monitoring.
Replacing the Transfer Unit
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
61
Replacing the Imaging Unit
The imaging unit contains 4 OPCs (Optical
Photo Conductors), 4 developers, and an
imaging unit transjnfer roller that forms the
image that is developed and transferred to the
media. When the imaging unit is worn out, the
message REPLACE IMAGING UNIT appears. After
the imaging unit is replaced, the printer automatically
resets the consumables count. Imaging unit life is directly
related to the number of rotations of the OPCs. Longest unit life is
achieved with continuous printing or minimum 4-page job size. Intermittent
printing with small job sizes requires a cleaning rotation after each one-page
simplex job, and therefore impacts OPC life.
Attention
The OPCs are extremely sensitive to bright light, direct sunlight, and
touch. Always leave the imaging unit in its protective package until
you’re ready to install it. Any exposure to light should be avoided and
limited to less than two minutes, or permanent damage could result.
If you suspect the OPCs are damaged due to exposure to light, put the
entire imaging unit in a dark place to recover. Depending on the amount
of exposure, recovery may take up to two hours. Recovery time is
dependent on the amount of exposure sustained, and recovery is not
guaranteed. Any damage resulting from mishandling of the OPCs will
void the warranty of the OPCs.
How do I replace the imaging unit?
WARNING!
The fuser unit is hot and can cause severe burns. When the
printer’s front cover is opened, the fuser unit temperature drops
gradually. Wait one hour after opening the front cover.
62
Replacing the Imaging Unit
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
1
2
Turn off the printer .
Open the front cover (button A) ,.
A
3
Open the imaging unit cover.
4
Remove the used imaging unit.
WARNING!
Recycle the used imaging unit by following the instruction sheet
included in the new imaging unit carton. Do not dispose of used
imaging units by burning.
5
Remove the new imaging unit from
its protective bag.
Replacing the Imaging Unit
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
63
6
Holding the imaging unit horizontally, carefully pull the tabs straight out
and completely away from the unit.
Attention
Do not twist the tab as you
are pulling it. If any tab
doesn’t pull completely
out (you must be able to
see the circle imprinted on
the end), the imaging unit
must be replaced.
660 mm
26"/
7
8
Carefully remove the protective cover.
We strongly suggest that you
save the packaging materials
in case you ever need to move
or ship the printer.
Gently guide the imaging unit
straight into the printer, following the
arrows on the printer to seat the
pins.
Attention
You can damage the unit if it is
not aligned correctly.
64
Replacing the Imaging Unit
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
9
Remove the black protective sheet
and dispose of it.
Attention
Do not touch black transfer rollers.
They are extremely sensitive to
hand oils and scratches, both of
which reduce print quality. This
type of damage is not covered by
the product warranty.
10
Close the covers , .
11
Turn on the printer.
You do not need to reset the consumables usage monitoring system when you replace an
imaging unit.
After approximately 6 minutes warmup (assuming normal temperature
and humidity), your printer prints a startup page and displays “IDLE” on
the message window.
This 6-minute warmup happens only when a new imaging unit has been
installed. Normal warmup time when the printer is turned on is approximately
1.5 minutes.
Replacing the Imaging Unit
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65
Replacing the Fuser Unit
WARNING!
The fuser unit is hot and can cause severe burns. When the
printer’s front cover is opened, the fuser unit temperature drops
gradually. Wait one hour after opening the front cover.
How do I replace the fuser unit?
The fuser fuses the toner onto the media.
Replace the fuser unit (fuser and media feed
rollers) when the control panel displays the
message REPLACE FUSER UNIT.
1
2
Turn the printer off.
Open the front cover (button B).
2
1
3
4
66
Pull up the lever to relieve pressure on
the fuser unit.
Open the imaging unit cover .
B
1
2
Replacing the Fuser Unit
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
5
6
7
Unlock the fuser unit by sliding the two
side locks forward.
Lift up both levers of the fuser unit.
Grip the unit’s levers, and gently lift it
out of the printer.
8
9
10
Dispose of the used fuser
according to your local
regulations.
Unpack a new fuser unit, lift up both
levers , grip the fuser unit by the
levers, align it with the slots in the
printer, and slowly lower it .
Completely push down both levers of
the fuser unit.
11
22
11
Lock the fuser unit by sliding the two
side locks backwards.
Replacing the Fuser Unit
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
67
11
12
Close the covers , .
Continue with the media feed roller(s)
replacement. “How do I replace the
media feed roller(s)?” below.
How do I replace the media feed roller(s)?
The media feed rollers feed media from the
media tray(s) into the printer. When the media feed
rollers deteriorate, media may not feed
correctly from the media tray, resulting in media jams.
Replace the media feed roller in each 500-sheet media
tray each time you replace the fuser unit.
Three media feed rollers are included with the fuser unit. If you do not have a
high-capacity input feeder (HCIF), you will have one or two rollers left over.
1
2
Pull the media tray out of the printer
until it stops.
Hold the tray with both hands, lifting
slightly, and remove it from the printer.
Push the tabs of the media feed roller cover to open the cover.
68
Replacing the Fuser Unit
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3
4
5
6
7
8
9
10
Lift the clip at the end of the media
feed rollers , and remove the
media feed rollers .
Align the new media feed rollers’ axis with the shaft in the media tray as
illustrated and slide the shaft through the roller until the clip locks into the
groove at the end of the shaft.
Close the media feed rollers cover .
Hold the media tray with both hands,
align it with the opening in the printer
and gently insert it.
3
Push the media tray completely back
into the printer. If you have a high-capacity input
feeder (HCIF), repeat steps 1–8 for
each media tray.
1
2
Turn the printer on. For both the fuser and the media feed rollers, in the Operator Control/
Consumables/Item Replaced/Fuser menu, choose Yes to reset the
consumables usage monitoring system.
You must manually reset the consumables usage monitoring
system to ensure accurate consumables monitoring.
Replacing the Fuser Unit
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
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EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Maintaining the
Printer
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Introduction
“How do I handle the printer?”
page 72
“When does the printer need cleaning?
page 74
“What cleaning materials should I use?”
page 74
“How do I clean the density sensor?”
page 76
Handling the Printer
How do I handle the printer?
Handle the printer with care to preserve its life. Abuse may cause
damage.
Read all caution and warning labels carefully, making sure to follow any
instructions contained in them. These labels are located on the inside of
the printer’s covers and the interior of the printer body.
Do not tilt the printer more than 10° in any direction while moving it.
For best output quality and longest consumables life, keep the printer
on a hard, flat, level (within ±5°) surface. A surface can be tested for
levelness with a standard round pencil. If the pencil rolls, the surface
is not level.
Do not tap paper stacks on the printer.
Do not oil, lubricate, or disassemble the printer.
Do not touch the transfer roller cartridge, electrical contacts, gears, or
laser beam devices. Doing so may damage the printer and cause the print
quality to deteriorate.
Keep media in the output tray at minimum level. If the media stacks too
high, the printer may experience media jams, excessive media curl, or
built-up static. Remove transparency media as soon as it’s printed.
Handle toner carefully.
Do not use partially full toner cartridges if they have been removed from
the printer and stored for a period of time. Take care to avoid toner spillage caused by shaking or bumping the toner cartridge.
72
The toner is nontoxic. If you get toner on your skin, wash it off with
cool water and neutral detergent. If you get toner on your clothes,
lightly dust them off as much as possible. If some toner remains on
your clothes, use cool, not hot water, to rinse the toner off,
provided your clothing is washable.
Introduction
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
WARNING!
If you get toner in your eyes, wash it out immediately with cool water
and consult a doctor. Material Safety Data Sheets (MSDS) information
can be found at printer.konicaminolta.net/support (click on the Answer
Base).
Lift the printer from the bottom only, using the carrying grips. Make sure
that two people are available to lift the printer when moving it.
Do not place anything on the top of the printer.
Do not open any cover of the printer during printing.
Close the printer covers gently, and never expose the printer to vibrations.
Do not leave the printer’s covers open for any length of time, especially in
well-lit places; light may damage the imaging unit.
Attention
The OPCs in the imaging unit are extremely sensitive to bright light,
direct sunlight, and touch. Always leave the imaging unit in its
protective box until you’re ready to install it. Any exposure to light
should be limited to less than two minutes, or permanent damage
could result. Handle the unit carefully so you don’t touch the black
surface of the transfer roller.
Do not cover the printer immediately after using it. Turn it off and wait until
it cools down. When the front cover is opened, the fuser temperature
drops gradually (one hour wait time).
Cleaning the Printer
What are the printer’s internal cleaning cycles?
The image unit performs an automatic cleaning rotation after every page of
one-page simplex jobs and pages longer than 14"/355.6 mm, and between
pages of multipage jobs, depending on the amount of processing required
between pages. Cleaning cycles also occur at intervals (as shown below)
depending on the number of simplex pages printed.The printer pauses for
approximately 30 seconds to do an automatic internal cleaning cycle during
long print jobs.
Image Unit Print Count
Printer Pauses Every x Simplex Pages
0–5,119
48
Cleaning the Printer
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
73
Image Unit Print Count
Printer Pauses Every x Simplex Pages
5,120–20,479
32
20,480–25,599
20
25,600–30,720+
16
Note: The cleaning cycle interval is more frequent as the imaging unit ages.
When does the printer need cleaning?
This item needs cleaning... After...
By...
Printer exterior
Every month, or as
necessary
User
Density sensor
ADC SENSOR DUSTINESS
WARNING appears in the message window.
What cleaning materials should I use?
Attention
Do not vacuum the printer; vacuuming could cause static electricity to
build up and damage sensors.
74
Cleaning the Printer
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Make sure any parts removed during cleaning are replaced before you plug in
the printer.
Use
Avoid
Exterior
A soft dry cloth to clean the
control panel.
Sharp or rough implements (such as
wire or plastic cleaning pads); any liquid.
A soft damp cloth to clean the out- Sharp or rough implements (such as
side of the printer.
wire or plastic cleaning pads).
Mild neutral detergent to clean the
outside of the printer if stains
remain. (Always test any cleaning
solution on a small area of your
printer to check the solution's
performance).
Abrasive or corrosive solutions that
contain solvents (such as alcohol or
benzine); aerosol or pump-sprayed
cleaners.
Interior
A soft dry cloth or cotton swab to
clean the density sensor.
Vacuuming.
Pulling media too hard and tearing it.
Sharp implements (such as tweezers)
WARNING!
Turn off the printer, unplug the power cord, and disconnect all interface
cables before cleaning.
Be careful when cleaning the inside or removing paper jams, as the fuser
unit and other internal parts may become very hot. Either clean the
density sensor before use, or allow time after unplugging the printer
to allow the fuser unit to cool down.
WARNING!
The fuser unit is hot and can cause severe burns. When the
printer’s front cover is opened, the fuser unit temperature drops
gradually. Wait one hour after opening the front cover.
WARNING!
Do not spill water or detergent into the printer; the printer will be
damaged and an electric shock may occur.
Cleaning the Printer
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
75
Attention
Never spray cleaning solution directly on the printer’s surface; the
spray could penetrate through the air vents of the printer and damage
the internal circuits.
Be careful when cleaning the inside or removing paper jams, as the fuser
assembly and other internal parts become very hot. Open the front cover,
and let the interior of the printer cool before handling the inside of the
printer.
Read all caution and warning labels carefully, making sure to follow any
instructions contained in them. These labels are located on the printer’s
interior.
For printer storing and shipping instructions, refer to printer.konicaminolta.net/
support.
How do I clean the density sensor?
The printer’s transfer roller contains a density sensor to detect the density of
media passing by. When the sensor gets dirty or dusty, print quality will
degrade. When that happens, use the following instructions to clean the density sensor.
1
2
Turn off the printer.
Open the front cover (button A)
, .
2
1
76
A
Cleaning the Printer
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
3
Grasp the two tabs on the transfer
roller to lift it straight up out of the
printer.
Be careful not to spill toner into the
printer.
1
2
2
Attention
1
Do not touch or scratch the black
surface of the transfer roller or the density sensor window.
4
With a clean, dry cloth or cotton
swab, gently wipe the density sensor.
Do not use force to clean the sensor
window.
5
6
Replace the transfer roller by inserting the pins at both ends of the
transfer roller into the U-shaped
bearings inside the printer.
Push down on the two tabs until
they click to lock the transfer roller cartridge into the printer.
Cleaning the Printer
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77
78
7
Close the cover.
8
Turn on the printer.
Cleaning the Printer
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Troubleshooting
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Introduction
This chapter explains automatic jam recovery, discusses how to locate,
remove and prevent media jams, presents tables of common status
messages, and actions you should take when a specific problem occurs, and
provides information to aid you in resolving printer problems you may
encounter, or at least guide you to the proper sources for help. You’ll also find
a problem checklist and the information you’ll need to have before placing a
service call if one becomes necessary.
80
Introduction
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Printing a Status Page
There are three kinds of status pages:
Standard—A one-page overview of the most common printer settings
used to confirm that your printer is printing.
Demo—A standard status page with the addition of three graphics.
Advanced—Information about printer parameter settings, fonts, and
emulations available. The document may have many pages, depending
on the fonts installed. Print an advanced status page in case you need to
restore any current settings.
Select the type of status page you want to print through the Administration/
Special Pages/Status Page Type menu. Then print it in one of the following
ways:
On the printer’s control panel press the Print Status? button.
Use the printer’s Administration/Special Pages/Print Status menu.
Printing a Status Page
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81
Direct PDF File Printing
our printer has the ability to print PDF files directly just as it does for
PostScript and PCL files. This can be a time-saving feature. Direct printing
removes the need to open the file in an application, such as Acrobat Reader,
then print the file via a PostScript or PCL driver. You printer supports PDF
version 1.3 and below. The PDF file can be sent to the printer using any
method (lpr, ftp, etc.) that is normally used to print PostScript or PCL files.
Direct PDF printing requires an optional internal hard disk.
Adjusting Memory Clients for PDF Printing
The unique structure of PDF files requires that you make some adjustments
to your printer’s default memory clients. All PDF files contain information at
the end of the files that is needed to correctly format them in the printer.
Because of this, the entire file must be spooled into the printer before it can
be interpreted. In order to spool the entire job into the printer, the Host Input
(Spool) memory client may need to be adjusted. To determine the required
size for the Host Input memory client, you first need to estimate the maximum
file size, add 10% to this number and this becomes your required Host Input
memory size. In the event that you experience problems, you may want to
increase the Host Input memory size further. The maximum size of PDF files
which may be printed on the magicolor 3300 is determined by the amount of
installed memory. Direct printing of complex or large PDF files may require
additional memory (RAM) and/or a hard disk. We recommend a hard disk for
optimum performance when printing large PDF files. Refer to the Crown
Books on how to adjust the memory clients.
Printing Preformatted Files Using CrownView
Your printer also provides a utility via the CrownView web page for printing
PDF files directly from the host using the browser. Users will be presented
with a Browse button that, when selected, will enable a file chooser on the
host. Users then select the file that they want to send to the printer, and the
file is transferred and printed.
Troubleshooting PDF Direct Printing from CrownView
If you are having problems printing large PDF files using direct printing or
CrownView from a PC or UNIX, increase the PS Wait Timeout.
Printing large PDF files from your web browser with the KONICA MINOLTA
CrownView feature may fail without any indication of an error. The job will
appear to start normally, but then flush without printing. The CrownView
screen will indicate that the file has printed.
82
Direct PDF File Printing
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
To correct the problem, increase the amount of time allowed before the PS
Wait Timer expires. The factory default setting for this timeout is 120 seconds.
Doubling the value to 60 seconds in the Administration/Communications/
Timeouts/PS Wait Timeout menu should correct most problems, or the value
can be set to 0 seconds, which effectively makes the timeout period infinite.
Direct PDF File Printing
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83
Preventing Media Jams
Make sure that...
Media matches the printer specifications.
Media is flat, especially on the leading edge.
The printer is on a hard, flat, level surface.
You have the correct media type selected if you’re printing on envelopes,
glossy stock (set as Thick 2 or Thick 3), labels, thick stock, or transparencies.
You store media in a dry location away from moisture and humidity.
You always adjust the media width regulation guides in the media tray after
inserting the media (a guide that is not properly adjusted can cause poor
print quality, paper jams, or printer damage).
If you’re printing simplex pages, make sure you load the media printing side
down in the multipurpose tray, but printing side up in the other trays. Often,
an arrow on the media package label indicates the printing side of the
media. If you can’t determine which side of the media to print on, remove the
media from the tray, rotate the stack a half-turn, turn the stack over, and then
place it back in the tray.
Avoid...
Media that is folded, wrinkled, or excessively curled.
Double feeding (remove the media and fan the sheets—they may be sticking together).
Fanning transparencies since this causes static.
Loading more than one type/size/weight of media in a tray at the same time.
Overfilling the media input trays.
Allowing the output tray to overfill (the face-down output tray has a
250-sheet capacity—jamming may occur if you allow media to accumulate
more than 250 sheets at a time).
Buildup of transparencies in the output tray. This causes static electricity.
84
Preventing Media Jams
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Automatic Jam Recovery
The printer provides automatic jam recovery (when enabled through the
Administration/Engine/Page Recovery menu). After you remove any jammed
media, printing automatically resumes from the page the printer stopped at
when the jam occurred.
For automatic jam recovery to work, it is necessary to leave the printer
turned on when you remove the jammed media. After the jam is
cleared, open and close the front door before printing. Printing will not
resume until you do this.
Automatic Jam Recovery
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85
Understanding the Media Path
Understanding the printer’s media path will help you locate media jams. The
media tray is located at the bottom front of the printer. The media is picked
from the tray, passed under the imaging and transfer units, passed through
the fuser, and delivered via the paper exit unit to the media exit tray, which is
the top of the printer.
Output tray
Toner cartridges
Fuser unit
Imaging unit
Duplexer
Transfer unit
Multipurpose tray
Controller
Upper media tray
High-capacity input feeder
(2x500 HCIF shown in
illustration)
= Duplexer (available on the magicolor 3300
DN or the magicolor 3300 EN with an
optional duplex kit installed)
86
Understanding the Media Path
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Understanding Media Jam Status Messages
When a jam occurs, the message window on the control panel displays one
of four messages: MEDIA JAM DUPLEX, MEDIA JAM FEED, MEDIA JAM
FUSER, or MEDIA JAM REGISTRATION. Frequent jams in any area indicate
that area should be checked, repaired, or cleaned. Frequent jams may
happen if you’re using the wrong weight print media.
Message
Location of Jam
Access
Page Reference
MEDIA JAM
DUPLEX
Duplex area
Button B
page 88
MEDIA JAM
FEED
Multipurpose tray
Multipurpose tray
page 89
Tray 1
Upper media tray
page 90
(Optional) Tray 2
or Tray 3
HCIF media tray(s) page 92
Output tray
Output tray
page 93
A misfeed jam may be as simple as a sheet of media not
being picked, or it may be that the media was picked but
not fed properly.
MEDIA JAM
FUSER
Near fuser unit
Button A
page 93
Button A
page 95
MISMATCH JAM Near the transpar- Button A
ency sensor
page 95
MEDIA JAM
The registration
REGISTRATION rollers below the
imaging unit
Understanding Media Jam Status Messages
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87
Clearing Media Jams
To avoid damage, always remove jammed media gently, without tearing it.
Any pieces of media left in the printer, whether large or small, can obstruct
the paper path and cause further jams.
To avoid damage to rollers, always remove jammed media gently.
Do not reload media that has jammed.
Attention
The image is not fixed on the media before the fusing process. If you
touch the printed surface, the toner may stick to your hands, so be
careful not to touch the print face when removing the jammed media.
Make sure not to spill any toner inside the printer.
Unfused toner can dirty your hands, clothes, or anything else it gets on.
If you accidentally get toner on your clothes, lightly dust them off as much as
possible. If some toner remains on your clothes, use cool, not hot water, to
rinse the toner off, provided your clothing is washable. If toner gets on your
skin, wash it off with water or a neutral detergent.
WARNING!
If you get toner in your eyes, wash it out immediately with cool water
and consult a doctor. Material Safety Data Sheets (MSDS) information
can be found at printer.konicaminolta.net/support (click on the Answer
Base).
If, after clearing the media jam, the jam message in the control panel
window persists, open and close the front cover. This should clear the
jam message.
Media Jam Duplex
1
Open the front cover (button B)
, .
2
88
B
1
Clearing Media Jams
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
2
Remove the jammed media.
3
Close the front cover.
Media Jam Feed
Multipurpose Tray Jams
1
2
Remove the jammed media from the
multipurpose tray.
Close the multipurpose tray.
Clearing Media Jams
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89
3
4
Open the front cover (button A)
, .
Check for media scraps inside the
printer.
2
1
5
6
A
Close the front cover.
Open the multipurpose tray and
replace its media.
Upper Media Tray Jams
1
90
Remove the media tray.
Clearing Media Jams
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
2
Pull out the jammed media.
Even up the front edges of the
media currently in the tray.
3
4
5
6
7
Remove any remaining media from
the printer.
Open the front cover (button A
, ).
Check for any media scraps inside
the printer.
Close the printer’s cover.
2
Reinsert the media in the tray
printing face up.
1
A
Attention
Make sure the media doesn’t exceed the media limit mark. Check to
see if the media width guides are correct.
8
Slide the tray(s) back into the
printer.
The media jam display is cleared.
Clearing Media Jams
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91
HCIF Media Tray(s) Jams
1
2
3
4
The illustrations in this section show a 2x500 high-capacity input
feeder, but the same procedures can be used for a 1x500 high-capacity input feeder.
Remove the media tray(s) and pull out the jammed media.
Pull out the jammed media in the
tray(s).
Open the front cover (button A) , .
Check for any media scraps inside the
printer.
2
1
5
6
A
Close the front cover.
Reinsert the media in the tray.
Even up the front edges of the media
currently in the tray.
Ensure that the media is lying flat in
the tray(s).
Make sure the media doesn’t exceed
the media limit mark. Check to see if
the media width guides are correct.
92
Clearing Media Jams
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
7
Slide the tray(s) back into the printer.
Output Tray Jams
Remove jammed media from the output tray by gently pulling it toward you. If,
after clearing the media jam, the jam message in the control panel window
persists, open and close the front cover. This should clear the jam message.
Media Jam Fuser
The MEDIA JAM FUSER message covers both the jams near the imaging unit
and the fuser unit.
WARNING!
The fuser unit is hot! Do not remove a jam in this area until the
fuser unit cools.
Near Imaging Unit
1
Open the front cover (button A)
, .
2
1
Clearing Media Jams
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
A
93
2
Remove the jammed media.
Remove any torn pieces of paper
still in the printer.
Attention
Be careful not to touch the
transfer drum while removing
jammed media.
3
Close the front cover.
Near Fuser Unit
1
Media that hasn’t fully passed through the fuser contains unfused
toner that can dirty your hands, clothes, or other items. If you get toner
on your hands, wash them in cool water and neutral detergent. If you
get toner on your clothes, lightly dust them off as much as possible. If
toner remains on your clothes, use cool, not hot water, to rinse the
toner off, provided your clothing is washable.
Open the front cover (button B)
, .
2
2
94
B
1
Lift both fuser unit levers.
Clearing Media Jams
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
3
4
Remove the jammed media by
pulling it toward you.
Push both fuser unit levers
completely back.
If the jammed media was not visible
or if you had difficulty removing it,
repeat the instructions in “Near
Imaging Unit” on page 93.
5
Close the front cover.
Media Jam Registration and Mismatch Jams
A registration jam occurs when the media does not pass through the registration sensor in the registration roller unit below the imaging unit.
A MISMATCH JAM may occur if the transparency sensor in the printer
detects the wrong media type.
1
2
Open the front cover (button A)
, .
Locate the registration rollers (one is
black and one is metallic).
2
1
Clearing Media Jams
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
A
95
3
Remove the jammed media from the
registration rollers .
Remove any torn pieces of paper still
in the printer .
Attention
1
2
Be careful not to touch the transfer
drum while removing jammed
media.
4
If the jam message is still displayed,
remove each media tray.
a Release the two hooks securing the
chute assembly inside the tray
compartment.
b Turn the chute assembly 90°
toward the rear of the printer.
c Remove the jammed media.
d Close the chute assembly.
e Repeat for all media trays, if
6
7
96
necessary.
Slide the tray(s) back into the printer.
Close the front cover.
Clearing Media Jams
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Solving Problems
General Problems
Symptom
The toner
tab didn’t
pull completely out.
No lights or
messages
appear on
the control
panel.
The Online
indicator is
on and the
message in
the display is
“IDLE,” but
no startup
page prints.
The startup
page comes
out skewed.
You can’t
print a
status page.
Cause
The toner tab was not
pulled straight up or it was
pulled with too much force
while installing toner.
There is no power supply
to the AC outlet.
The power cord is not
plugged in securely into
both the power outlet and
the printer.
The printer is not
turned on.
The line voltage from the
power outlet doesn’t
match the printer’s power
requirements.
You did not wait long
enough.
Solution
Call Technical Support. Refer to the
Service & Support Guide or
www.konicaminolta.net/printer/ for
the office nearest you.
Make sure there is power supplied
to the AC outlet.
Turn the printer off, plug in the
power cord securely, and then turn
the printer back on.
Turn on the printer.
Make sure the line voltage matches
the printer’s power requirements.
Refer to appendix A in the User’s
Guide.
The printer takes approximately 6
minutes to warm up the first time.
Be sure you wait long enough for a
startup page before suspecting a
problem. This 6-minute warmup
only happens when a new imaging
unit has been installed. Normal
time to warm up from a cold start is
approximately 30 seconds.
The media guides are not Reset the media guides.
accurately set in the
media tray.
The tray does not have
Check that the media trays are
media.
loaded with media, in place, and
secure.
There is a media jam.
Check for jammed media.
A cover is not closed.
Make sure all covers are closed
securely.
Solving Problems
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
97
Symptom
The printer
is not receiving data from
the computer. (The
Data indicator doesn’t
blink after a
file is sent.)
The printer is
printing
codes or not
printing at all
when in ESP
mode.
Error
message is
displayed.
Printouts
seem faded
on one side
of the page.
The colors
appear to be
misregistered.
The wrong
number of
collated copies of a document is
printed.
98
Cause
Solution
The printer is not on line. Put the printer on line and verify
that the message window displays
IDLE.
The emulation has been Change the emulation back to ESP
changed from ESP to an (Administration/Emulations/ESP
emulation that doesn’t
Default menu). For information
match the file you are
about the ESP mode, refer to the
sending.
Crown Books.
The port setting is incor- For Ethernet or parallel connections,
rect.
set the port to Enabled.
You’re printing via USB
Set PS Protocol to QBinary
from a Macintosh using
(Administration/Communications/
OS X, and PS Protocol is USB/PS Protocol menu).
not set to QBinary.
The printer emulation is
Reconfigure the port to the specific
not correct.
printer emulation of the file you are
trying to print.
Your ESP timeout is too If a PostScript file prints PostScript
short.
statements while the printer is in ESP
mode, increase the ESP timeout in
the Administration/Communications/
Timeouts/ESP Timeout menu.
A unit or tray is not corHandle the message according to
rectly installed.
the message display.
The media is jammed.
A problem occurred inside
the printer.
The printer is not on a
Level the printer surface. It should
level enough surface.
not exceed ±5° slant in any
direction.
The side-to-side color
registration was not
adjusted after the printer
was installed.
When you are printing
multiple copies of a
1-page document and
Collate is selected in the
Macintosh driver, the
number of copies printed
is incorrect.
Adjust the registration in the
Administration/Engine/Registration
menu on the control panel. Refer to
“Color Registration” in chapter 3,
“Color Printing.”
Disable the Collate option in the
Macintosh driver.
Solving Problems
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Media Jams and Media Transport Problems
Frequent jams in any area indicate that area should be checked,
repaired, or cleaned. Repeated jams may also happen if you’re using
unsupported print media.
Symptom Cause
Solution
Several
sheets go
through the
printer
together.
Remove the media and even up
the front edges, then reload it.
The front edges of the media
are not even.
The media is moist from humid- Remove the moist media and
ity.
replace it with new, dry media.
Too much static
electricity is present.
Printer
Selected tray is out of media,
pulls media and tray chaining is activated.
from the
wrong tray. Printer has not recognized a
custom size in the MPT tray and
pulls the media from the upper
tray.
Do not fan large quantities of
transparency media.
Choose Off in the Operator Control/Chain Inputbins menu. Load
media in the correct tray.
Set Custom Size in the Operator
Control/Multipurpose Sz menu.
Media jam Front cover needs to be opened Open and close the printer’s front
message and closed again to reset the
cover again.
stays on. printer.
Some media remains jammed in Recheck the paper path and make
the printer.
sure you have removed all of the
media jams.
Solving Problems
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
99
Symptom Cause
Solution
Media is
jamming.
Envelopes, labels, postcards, and
Thick 3 can be printed only from
the multipurpose tray.
The wrong media tray is used.
The media is not correctly posi- Remove the jammed media and
tioned in the tray.
reposition the media properly in
the tray.
The number of sheets in the tray Remove the excess media and
exceeds the maximum allowed. reload the correct number of
sheets in the tray.
The width regulation guides are Adjust the regulation guides in the
not correctly adjusted to the
tray to match the size of the media.
media size.
Warped or wrinkled media is
loaded in
the tray.
Remove the warped or wrinkled
media and replace it with new
media.
The media is moist from humid- Remove the moist media and
ity.
replace it with new, dry media.
Unsupported media (wrong
size, thickness, coating, type,
etc.) is being used.
Use media that is approved for
your printer. Refer to “Media” on
page 21.
The recommended transparLoad the transparencies or labels
ency (OHP) or label paper is
according to the manufacturer’s
facing the wrong way in the tray. instructions.
Coated transparency media has Use uncoated transparency media
been used.
that is approved for your printer.
100
Multiple sheets of transparency
(OHP) media are collecting
static electricity in
the tray.
Remove the OHP media and load
it in the tray one sheet at a time.
Do not fan large quantities of transparencies before loading them.
Transparency (OHP) media
being fed from the upper or
optional trays is not feeding correctly.
Try loading about 100 pages of
plain paper first in the tray to give
more height to the transparency
stack to reach the feed rollers.
Media is jammed in the chute
assembly.
Remove the media from the chute
assembly. Refer to the instructions
on page 95.
Solving Problems
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Symptom Cause
Solution
Duplex unit The wrong media is being used. Use media that is approved for
jams.
your printer. Refer to “Media” on
page 21.
Plain paper and stock up to 28 lb
bond (105 g/m²) can be autoduplexed. For heavier weights,
manual duplexing is required. To
manually duplex, remove the
media, flip it over, and reload it.
We recommend not mixing media
types in your media tray. For the
exception, see “Transparency
(OHP) media being fed from the
upper or optional trays is not feeding correctly.” on page 100.
Do not duplex envelopes, glossy
stock heavier than 28 lb bond (105
g/m²), labels, thick stock heavier
than 28 lb bond (105 g/m²), or
transparencies.
Media may still be jammed.
Recheck the paper path and make
sure you have removed all of the
media jams. Open and close the
front door to reset the printer.
If you are manually duplexing,
media jams may occur if the
printed sheet(s) reinserted are
not entirely flat.
Remove the jammed media, then
remove the media from the tray
and flatten it out.
Solving Problems
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101
Other Problems
Symptom
Cause
Solution
Printer power is The power cord is
Set the power switch off (O position), then
not on.
not correctly plugged remove the power cord from the outlet and
into the outlet.
plug it back in, then set it back to the on (I)
position.
The power switch
has not been
pressed.
Set the power switch to the on (I) position.
The power switch is
not correctly turned
on (I position).
Set the power switch to the off (O) position,
then set it back to the on (I) position.
Something is wrong
with the outlet you
are using for the
printer.
Plug another electrical appliance into the
outlet and see whether it operates properly.
The printer is
Use a power source with the specifications
connected to an
listed in appendix A.
outlet with a voltage
or frequency that
does not match
the printer specifications.
“Printer
The printer is in
is not respond- energy-saving mode.
ing” is displayed in the
print monitor.
The printer was
turned on before it
was connected to
the Windows XP/
2000 PC’s parallel
port.
102
It takes a little time for printing to start if the
printer is in energy-saving mode. You can
change the number of minutes before the
printer switches to power-saving mode in
the Administration/Engine/Energy Saver
menu. If you do not want to use this mode,
disable it in the Administration/Engine/
Energy Saver Mgt. menu.
Connect the printer to the PC before turning
it on or set the Administration/Communications/Parallel menu to either Disabled or
Noninteractive.
Solving Problems
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Symptom
Cause
Printer takes
too long to start
when you are
replacing the
imaging unit.
The printer takes
Wait. No action needed.
approximately 6
minutes to warm up
when a new imaging
unit is installed.
Printer stops
and displays
one of the following messages:
The printer has
detected a
nongenuine
KONICA MINOLTA
consumable: fuser
unit, imaging unit, or
toner cartridge.
To resume printing and to prevent
permanent damage to your
KONICA MINOLTA printer, replace
the consumable with a genuine
KONICA MINOLTA consumable.
If you are already using a genuine
KONICA MINOLTA consumable and still
receive this error, contact Technical
Support. Refer to the Service & Support
Guide or www.konicaminolta.net/printer/.
The printer has the
wrong kind of cable,
or the printer is not
configured for the
correct cable and
port.
Check your cable.
INVALID ID
FUSER UNIT
INVALID ID
IMAGING
UNIT
Solution
INVALID ID
TONER CARTRIDGE
Not all pages
print.
The Cancel key was Make sure no one pressed the Cancel key
pressed.
while your job was printing.
The media tray is
empty.
Check the message window to see if the
tray you are using is out of media.
Printer resets
The power cord is
Turn off the unit, confirm that the power
or turns off fre- not properly concord is properly connected to the AC outlet,
quently.
nected to the AC out- and turn the unit back on.
let.
A system error
occurred.
Contact Technical Support with the error
information. Refer to the Service & Support
Guide or www.konicaminolta.net/printer/.
Solving Problems
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
103
Symptom
Cause
Printing takes The printer is set to a
too much time. slower printing
(Thick Stock or
Transparency media
types).
Solution
It takes more time to print with special
media types, such as Transparency or
Thick 2. When using regular paper, make
sure that the media type is set to Plain
Paper in the driver.
The printer is set to It takes a little time for printing to start in
energy-saving mode. energy-saving mode. If you do not want to
use this mode, disable it (Administration/
Engine/Energy Saver Mgt menu).
The printer memory
is insufficient.
Add more memory.
The job is very
complex.
Wait. No action needed.
You are experi- Media or settings are Make sure that you are using the correct
encing probnot correct.
media. Do not duplex envelopes, glossy
lems duplexing.
stock heavier than 28 lb bond (105 g/m²),
labels, postcards, thick stock heavier than
28 lb bond (105 g/m²), or transparencies.
Make sure that your document has more
than one page.
In the printer driver (Properties/Layout/
Duplex Options), choose Short Edge
(flipped as on a clipboard) or Long Edge
(flipped as in a loose-leaf notebook). Make
sure that you are using correct media.
The printing is
on the wrong
side of the
media.
Characters
print
incorrectly.
104
The printer is set to
autoduplexing and
you are trying to
duplex manually.
If you are manually duplexing, in the printer
driver (Properties/Layout) choose Simplex.
The media is not
installed correctly.
From the upper or optional trays, load the
media printing-side up, from the multipurpose tray, load the media printing-side
down.
The fonts are set
incorrectly on your
printer driver.
Check your driver (Properties/Fonts tab) to
make sure you are using the correct fonts
(such as TrueType fonts).
Solving Problems
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Symptom
Cause
You hear
The printer is not
unusual noises. level.
Solution
Put the printer on a flat, hard, level surface
not to exceed ±5° slant in any direction.
The media tray is not Remove the media tray that you are printinstalled correctly.
ing from and reinsert it completely into the
printer.
There is a foreign
object stuck inside
the printer.
Turn off the printer and remove the object.
If you cannot remove it, contact Service.
Refer to the Service & Support Guide or
www.konicaminolta.net/printer/.
The printer
pauses
periodically.
The image unit
pauses to perform
an automatic
cleaning rotation
after every page of
one-page simplex
jobs and pages
longer than 14
inches (355.6 mm),
and between pages
of multipage jobs,
depending on the
amount of
processing required
between pages.
Wait. Printer automatically resumes.
The printer
goes into
power-saving
mode.
The printer
automatically
switches to
power-saving mode
after one hour of
inactivity (default).
This process is provided to ensure reliable
printer operation with optimum output
quality. See “What are the printer’s internal
cleaning cycles?” on page 73 for more
detailed information.
You can change the number of minutes
before the printer switches to powersaving mode in the Administration/Engine/
Energy Saver menu.
Make sure the printer is on and IDLE
You are unable The printer is not
to access
turned on and IDLE. appears in the control panel.
Accounting in
CrownView.
For more information about CrownView,
refer to the Crown Books.
You do not have a
hard disk installed.
Install a hard disk.
Solving Problems
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
105
Symptom
Cause
Solution
The printer is
not receiving
data from the
computer. (The
Data indicator
doesn’t blink
after a file is
sent.)
The printer is not on
line.
Put the printer on line and verify that the
message window displays IDLE.
The emulation has
Print a status page. For information about
been changed from the ESP mode, refer to the Crown Books.
ESP to an emulation
that doesn’t match
the file you are
sending.
The port setting is
incorrect.
For Ethernet or parallel connections, set the
port to Enabled.
When the parallel
cable is set to Interactive (the default),
and the parallel
cable is unplugged
then plugged back
in, communication
was lost.
Set the parallel cable to NonInteractive mode in the Administration/
Communications/Parallel/Mode menu.
Too many sta- Your printer is set to
tus pages print. print the multiplepage Advanced
Status Page instead
of the one-page
Standard Status
Page.
106
Select the type of status page through the
Administration/Special Pages/
Status Page Type menu on the control
panel.
Solving Problems
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Symptom
Cause
Solution
Nothing is
printed.
There is a Keypad
Locked, a media
jam, or other message on the control
panel.
Handle according to the message
displayed. For example, if the keypad is
locked, check to see if the printer’s in
Network Mode and someone else has
opened a telnet session to it.
The driver is not set
correctly.
Select the proper driver media setting.
The imaging unit is
old or damaged.
Remove the imaging unit and check for
damage. If necessary, replace it.
The media is moist
from humidity.
Adjust the humidity for paper storage.
Remove the moist media and replace it with
new, dry media.
The AC outlet’s volt- Use a power source with the proper
age or frequency
specifications.
that does not match
the printer specifications.
Several sheets are
being fed at the
same time.
Remove the media from the tray and check
for static electricity. Fan plain paper and
other media (but do not fan large amounts
of transparencies), and replace it in the
tray.
Media is not set
Remove the media, tap it to straighten it
properly in the media out, return it to the media tray, and realign
tray(s).
the media guides.
Media is jammed
inside the printer.
Remove any jammed media from the
printer.
There is not enough
memory or your PS
Wait Timeout is
incorrect to print
directly from PDF.
Increase your memory and the PS Wait
Timeout. See “Direct PDF File Printing” on
page 82.
Solving Problems
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
107
Printing Quality
Symptom
Cause
Solution
Vertical
white lines
appear in
image.
The imaging unit, trans- Confirm the proper installation of the items,
fer roller, or fuser unit
and check them for damage. If necessary,
are is misinstalled, old, replace them.
or damaged.
Image is
too light;
there is low
image
density.
The media is moist
from humidity.
Remove the moist media and replace with
new, dry media.
One or more toner car- Remove the toner cartridges and check for
tridges are defective.
damage. If necessary, replace them.
The imaging unit is old Remove the imaging unit and check for damor damaged.
age. If necessary, replace it.
Media type may be set Envelopes, glossy stock (set as Thick 2 or
incorrectly.
Thick 3), labels, and thick stock have to be
set in the correct mode. See “Media Sizes
and Print Area” on page 19.
Use a power source with the proper
The printer is connected to an outlet with specifications.
a voltage or frequency
that does not match the
printer
specifications.
108
Driver settings are
not correct.
Confirm that you are using the correct driver
settings.
Media is the wrong
size.
Check with your documentation to confirm
the correct media size and type.
Unsupported media is
being used.
Check printer.konicaminolta.net/support
(click on Answer Base) for currently
approved media.
Solving Problems
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Symptom
Cause
Irregular
The media is moist
Remove the moist media and replace it with
from humidity or
new, dry media.
having water spilled on
the paper supply.
print or
mottled
image
appears.
Media is
wrinkled.
Solution
The transfer roller or
fuser unit may be
misinstalled or
defective.
Confirm the proper installation of the items,
and check them for damage. If necessary,
replace them.
Unsupported media is
being used.
Use KONICA MINOLTA-approved media.
See “What media types are supported?” on
page 23. Check printer.konicaminolta.net/
support (click on Answer Base) for currently
approved media.
The media is moist
Remove the moist media and replace it with
from humidity or
new, dry media.
having water spilled on
the paper supply.
The transfer roller or
fuser unit may be
misinstalled or
defective.
Confirm the proper installation of the items,
and check them for damage. If necessary,
replace them.
Unsupported media is
being used.
Use KONICA MINOLTA-approved media.
See “What media types are supported?” on
page 23. Check printer.konicaminolta.net/
support (click on Answer Base) for currently
approved media.
Solving Problems
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
109
Symptom
Cause
Blotted
printing
occurs.
The media is moist
Remove the moist media and replace it with
from humidity or
new, dry media.
having water spilled on
the paper supply.
Small
marks
occur in
or near
halftone
images.
110
Solution
The transfer roller or
fuser unit may be
misinstalled or
defective.
Confirm the proper installation of the items,
and check them for damage. If necessary,
replace them.
Unsupported media is
being used.
Use KONICA MINOLTA-approved media.
See “What media types are supported?” on
page 23. Check printer.konicaminolta.net/
support (click on Answer Base) for currently
approved media.
The media is too dry.
Remove the dry media and replace it with
new media. Store media wrapped and in a
relative humidity of at least 30%.
The transfer roller or
fuser unit may be
misinstalled or
defective.
Confirm the proper installation of the items,
and check them for damage. If necessary,
replace them.
Unsupported media is
being used.
Use KONICA MINOLTA-approved media.
See “What media types are supported?” on
page 23. Check printer.konicaminolta.net/
support (click on Answer Base) for currently
approved media.
Solving Problems
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Symptom
Cause
Solution
Smudges
or shadows occur
around
images with
dense black
printing.
The media is too dry.
Remove the dry media and replace it with
new media. Store media wrapped and in a
relative humidity of at least 30%.
The transfer roller or
fuser unit may be
misinstalled or
defective.
Confirm the proper installation of the items,
and check them for damage. If necessary,
replace them.
Unsupported media is
being used.
Use KONICA MINOLTA-approved media.
See “What media types are supported?” on
page 23. Check printer.konicaminolta.net/
support (click on Answer Base) for currently
approved media.
Entire sheet The imaging unit is old
is printed in or damaged.
black or
The printer is concolor.
nected to an outlet with
a voltage or frequency
that does not match the
printer
specifications.
Remove the imaging unit and check for damage. If necessary, replace it.
The image
comes off
when
rubbed.
The media is moist
from humidity.
Remove the moist media and replace it with
new, dry media.
Unsupported media is
being used.
Use KONICA MINOLTA-approved media.
See “What media types are supported?” on
page 23. Check printer.konicaminolta.net/
support (click on Answer Base) for currently
approved media.
Use a power source with the proper
specifications.
The media type may be Envelopes, glossy stock (set as Thick 2 or
incorrectly set.
Thick 3), labels, and thick stock have to be
set in one of the Thick Stock modes.
Solving Problems
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
111
Symptom
Cause
Image
defects or
smudges
occur in
same place
on every
page.
The imaging unit, trans- Remove the items and check for damage. If
fer roller, or fuser unit is necessary, replace them.
old or defective.
The media path is
dusty or dirty.
Print several blank sheets of media.
Abnormal
areas
(black or
white spots)
appear.
The imaging unit may
be old or damaged.
Remove the imaging unit, and check for
damage. If necessary, replace it.
Unsupported media is
being used.
Use KONICA MINOLTA-approved media.
See “What media types are supported?” on
page 23. Check printer.konicaminolta.net/
support (click on Answer Base) for currently
approved media.
Vertical
streaking
appears.
The imaging unit, trans- Confirm the proper installation of the items,
fer roller, or fusing unit and check them for damage. If necessary,
may be misinstalled or replace them.
defective.
112
Solution
Solving Problems
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Symptom
Cause
Solution
Colors are The color registration
not register- or calibration is not coring proprect.
erly; colors
are mixed
or have
page-topage
variation.
At setup, and any time the printer is moved,
adjust the side-to-side (scan direction) color
registration. See “Color Registration” on
page 46.
The image
is offset or
slanted.
Media is not set properly in the media
tray(s).
Remove the media, tap it to straighten it out,
return it to the media tray, and realign the
media guides.
Unsupported media is
being used.
Use KONICA MINOLTA-approved media.
See “Media Sizes and Print Area” on page
19 for a complete
list of approved media. Check
printer.konicaminolta.net/support (click on
Answer Base) for currently approved media.
Media is jammed inside Remove any jammed media from the printer.
the printer.
The printer is not level. Put the printer on a flat, hard, level surface
not to exceed ±5° slant.
The paper path is not
clean.
Remove any tape or adhesive that may have
become lodged in the paper path.
Transparency (OHP)
media being fed from
the upper or optional
trays is not feeding correctly.
Try loading about 100 pages of plain paper
first in the tray to give more height to the
transparency stack to reach the feed
rollers.
Solving Problems
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
113
Status, Error, and Service Messages
Status, error, and service messages are displayed in the control panel
message window. They provide information about your printer and help
you locate many problems. When the condition associated with a displayed
message has changed, the message is cleared from the window. Refer to
the Crown Books for further information.
Status messages are not displayed while the printer is off line.
Status and Error Messages
This message...
means...
do this...
<COLOR> TONER
EMPTY
The <COLOR> toner car- Replace the toner
tridge is empty.
cartridge.
Open and close the
printer’s front door.
Reset the consumables
count in the Operator
Control/Consumables/
Item Replaced/<COLOR>
Toner menu.
<COLOR> TONER
LOW
<COLOR> TONER
MISSING
114
The <COLOR> toner
cartridge is low. Printing
continues even though
the warning appears.
Approximately 100 letter/A4 pages (at 5%
coverage) after detecting that toner in a cartridge is low, the printer
displays <COLOR>
TONER EMPTY in the
message window, and
the printer stops.
The color gradually
fades, so replace the
toner cartridge as soon
as possible.
Do not send very large
print jobs after the TONER
LOW message is displayed.
Reset the consumables
count in the Operator
Control/Consumables/
Item Replaced/<COLOR>
Toner menu.
The <COLOR> toner car- Install the indicated toner
tridge is not installed
cartridge.
properly.
Status, Error, and Service Messages
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
This message...
means...
do this...
<N> CCITT
<ERROR>
The specified number
<N> of a CCITT message <ERROR> has
been reported.
Place a service call to the
vendor from whom you
purchased the printer. If
you cannot
get service from your
vendor, see the Service &
Support Guide for additional contact
information.
<X> LIFE LOW
The indicated item <X> Replace the indicated
is low, such as the fuser item. If necessary, reset
or transfer unit.
the consumables count in
the Operator Control/
Consumables/Item
Replaced menu. The
imaging unit will automatically reset its consumables count.
<X> MISSING
The indicated item <X>
is missing, such as the
fuser or transfer unit.
ACC DISABLED
The accounting option
No action needed.
selected is now in effect.
ACC ENABLED
Replace the indicated
item. If necessary, reset
the consumables count in
the Operator Control/
Consumables/Item
Replaced menu. The
imaging unit will automatically reset its consumables count.
Status, Error, and Service Messages
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
115
This message...
means...
ACC FILE 95%
FULL
The Job Accounting File This message should be
is 80, 85, 90, or 95%
taken care of immediately
full.
because it may be masking another problem.
ACC FILE 90%
FULL
ACC FILE 85%
FULL
ACC FILE 80%
FULL
do this...
Once the accounting
message is cleared, can
you see IDLE? If IDLE
is not there, you will see
another error message
displayed. Attend to the
message that appears.
If you want accounting
enabled, copy the job
accounting and paper
accounting files to floppy
disk(s), or transfer them
to your host computer
using ftp (if available).
Then reset the accounting files so that new jobs
can be accepted. If you
don’t want to use
accounting, you can disable it.
116
ACC FILES GOT
REMOVED
The accounting option is No action needed.
disabled and the
accounting files are
empty. After a reset, the
files are removed. This
prevents you from wasting disk space with
empty accounting files.
ACC FILES NOT
EMPTY SHRUNK
TO %D
An attempt to reduce
Reset the accounting
the size of the account- files.
ing files has been made
unsuccessfully because
the size of files is bigger
than the space required.
Status, Error, and Service Messages
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
This message...
means...
do this...
ACC <X> FILE
FULL
The job or paper
accounting file is full
(<X> identifies the file).
This message should
be taken care of immediately because it may be
masking another problem.
If you want accounting
enabled, copy the job
accounting and paper
accounting files to floppy
disk(s), or transfer them
to your host computer
using ftp (if available).
Then reset the accounting files so that new jobs
can be accepted. If you
don’t want to use
accounting, you can disable it.
ADC SENSOR
DUSTINESS <X>
The Automatic Density
Control (ADC) sensor is
dusty and an error or
warning has been
indicated.
ADJUST <INPUT>
BIN
The <INPUT> (speciAdjust the tray.
fied tray) is not inserted
correctly.
CALIBRATING
The printer is performing an automatic cleaning rotation.
No action needed.
CANCEL <N>
One or more of the print
jobs <N> in the print
queue are being canceled.
Press Select for all
jobs with a printing, interpreting, spooled,
or terminating status to
be completely removed
from the system.
Clean the density sensor.
See “How do I clean the
density sensor?” on page
76.
Status, Error, and Service Messages
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
117
118
This message...
means...
do this...
CANCELLING JOB
The Cancel key has
been pressed, and the
print job in the print
queue is being canceled.
Press Select and the job
in the print queue will be
canceled.
CMM ERROR <X>
The color profile
requested is not on the
printer.
Install the correct CMM
profile or request another
CMM profile from the
application.
CREATED FILE
The accounting file has
been created.
No action needed.
CREATING
XXXXXXXXXXXX
FILE, WAIT...
The specified account- Wait. No other action
ing file is created when needed.
accounting is enabled
and the files are not in
existence or these files
are created following a
Reset Accounting
(XXXXXXXXXXXX represents the Job Accounting or Paper Accounting
file).
DISK ERROR
This is an internal hard
disk error.
END JOB
The Cancel key has
been pressed and the
End Job option
selected.
Press Select to provide
an end-of-job indicator
for a print job that does
not have one.
Status, Error, and Service Messages
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
This message...
means...
do this...
ENERGY SAVER
The printer is in energy No action needed.
saver mode to reduce
power consumption during periods of inactivity.
When a print job is
received, the printer
returns to normal power
within 90 seconds.
While in “deep sleep,”
the printer’s message
window will not display
operator status such as
door- and tray-open
messages. The printer
remains in “deep sleep,”
until a print job is
received, or until the
printer is manually
switched from offline to
online.
EXTENDED ACC
FILE SIZE BY
<%D> KB
The <%D> (size of the
No action needed.
non-empty accounting
file) has been increased
successfully.
FRONT COVER
OPEN
The cover is open and
must be closed.
FUSER LIFE LOW
The fuser unit life is low. Replace the fuser unit
and media feed roller.
Close the cover.
Reset the consumables
count in the Operator
Control/Consumables/
Item Replaced/Fuser
menu.
FUSER UNIT
MISSING
The fuser is not fully
seated.
Make sure the fuser is
fully seated.
IDLE
The printer is on line,
but no jobs are in process.
No action needed.
Status, Error, and Service Messages
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
119
120
This message...
means...
do this...
IMAGING UNIT
LIFE LOW
The imaging unit life is
low.
Replace the imaging unit.
The imaging unit will
automatically reset its
consumables count.
IMAGING UNIT
MISSING
The imaging unit is
missing.
Make sure that the imaging unit is correctly
installed.
INITIALIZING
The printer is initializing. Wait. No other action
needed.
The printer is warming
up and getting ready to
go on line.
Wait. No other action
needed.
INVALID <X>
The item <X> is not
valid, such as disk
selected or paper
information.
Make sure you are inputting or choosing the valid
information or value.
INVALID ID <X>
The printer has
detected a nongenuine
KONICA MINOLTA
consumable (toner
cartridge, fuser unit, or
imaging unit).
To resume printing and to
prevent permanent
damage to your
KONICA MINOLTA
printer, replace the
consumable with
a genuine
KONICA MINOLTA
consumable. If you are
using a genuine
KONICA MINOLTA
consumable and still
receive this error, contact
Support. Refer to the
Service & Support
Guide or check
www.konicaminolta.net/
printer/.
Status, Error, and Service Messages
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
This message...
means...
do this...
MEDIA JAM
DUPLEX
Media has jammed in
the duplexer.
MEDIA JAM FEED
Media has jammed
while being pulled from
the specified tray.
Locate and remove the
jam. Open and close the
front door to reset the
printer.
MEDIA JAM FUSER Media has jammed
leaving the fuser area.
MEDIA JAM
REGISTRATION
Media has jammed in
front of the imaging unit.
MEDIA TYPE
MISMATCH
The media detected in
the tray doesn’t match
the media size or type
setting.
MISMATCH JAM
Media has jammed near Locate and remove the
the transparency senjam. Open and close the
sor.
front door to reset the
printer.
Change the media in the
tray or change the media
size or type setting.
OUTPUT BIN FULL The media has
Remove the media from
exceeded the limit (such the output bin.
as over 250 sheets of 20
lb [75 g/m2] bond) in the
output bin.
PRINTING STATUS A status page is
printing.
PUT <SIZE>
PAPER IN <ANY>
BIN
Wait until after the status
page prints and the message clears.
The Operator Control/
Refill the tray with the
Chain Inputbins is set to specified size media.
Off and the displayed
tray is empty. Refill it
with the specified size
media. <SIZE> is the
media size detected by
the engine, and <ANY>
is the empty tray.
Status, Error, and Service Messages
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
121
122
This message...
means...
do this...
PUT <TYPE
MEDIA> IN
<INPUT> BIN
Operator Control/Chain
Inputbins is set to On
and a chained tray is
empty.
Refill the tray with the
specified type media.
PUT <X> IN
INPUT <Y>
The <X> specified
Refill the tray with the
media is not in the input specified type media.
tray <Y>.
REPLACE <X>
The specified item <X> Replace the specified
needs to be replaced,
item.
such as the fuser unit,
the transfer unit, and the
imaging unit.
RESETTING ACC
TO INITIAL
STATE
The accounting files
have been reset.
No action needed.
RESETTING
ACCOUNTING
The reset accounting
operation is in process.
Wait. No other action
needed.
SYS UPDATE
ERROR <X>
The indicated error <X>
has been reported.
Verify the update
file and send it
again or check with
printer.konicaminolta.net/
support (click on Answer
Base) for the latest code
update.
TRANSFER UNIT
MISSING
The transfer unit isn’t
installed correctly.
Remove and reinstall the
transfer unit.
WAITING FOR
IDLE
An active job is in process. Access to the
menu is not allowed
until the job is finished.
Wait until the print job is
finished and the printer
goes idle.
WARMING UP
The printer is warming
up and getting ready to
go online.
Wait. No other action
needed.
Status, Error, and Service Messages
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Service Messages
A service message sometimes occurs as a result of an unusual combination
of events, not because of an actual problem. When the printer stops and a
service message displays in the message window, turn the printer off and
then back on. This often clears the service message indicator, and printer
operation resumes. Always try this before making a service call.
Service calls should be placed to the vendor from whom you purchased the
printer. If you cannot get service from your vendor, see the Service & Support
Guide for additional contact information.
This service
message...
CALL FOR SERVICE
<X>
means...
do this...
An error has been
detected with the item
indicated <X> in the
service message.
Reboot the printer. This
often clears the service
message indicator, and
printer operation can
resume. If the condition
persists, contact your
local vendor or check
the Service &
Support Guide or
www.konicaminolta.net/
printer/ for information
on KONICA MINOLTAauthorized service
providers.
Status, Error, and Service Messages
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
123
HP-GL Error Codes and PCL Error Codes
The following tables list error codes that could appear on the printer message
window when running the HP-GL, PCL or PCLXL emulation.
HP-GL
PCL
Error Description
Error Description
Code
Code
0
Not enough memory for job.
0
Not enough memory for
job.
1
Too many transformations.
1
State lost.
2
Math error.
2
Math error.
3
Job aborted.
3
Job aborted.
4
Instruction not recognized.
4
Out of memory for macros.
5
Wrong number of parameters.
5
Disk full. Cannot store
fonts.
6
Out of range parameter, or
illegal character.
6–13
Internal error 1–8.
7
Not used.
8
Unknown character set.
9
Position overflow.
10
Buffer overflow.
11
Not used.
PCLXL
Error Description
Code
124
0
Not enough memory for
job.
1
Math error.
2–7
Internal error 1–6
Status, Error, and Service Messages
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
PostScript Errors
If your printer is having trouble printing when using PostScript emulation, you
should turn on the Error Handler in the control panel menu. Error Handler is a
diagnostic tool that identifies PostScript errors encountered during a print job.
Menu
Administration/Startup Options/Do Error Handler
Choices
Yes—Load the Error Handler on reboot.
No—Don’t load the Error Handler on reboot.
Default
No
Notes
Refer to the PostScript Language Reference Manual Third
Edition (Adobe Systems Incorporated, Reading, PA: Addison-Wesley, 1999, ISBN 0-201-37922-8) for information on
PostScript errors.
You must reboot the printer after turning on the error handler
for it to take effect.
Status, Error, and Service Messages
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
125
Additional Assistance
If you’ve followed all of the instructions in this guide and still have problems
you can’t solve, check the Answer Base at printer.konicaminolta.net/support
for a solution. For current sources of service and support worldwide, refer to
the Service & Support Guide (on the Documentation) CD-ROM or to
www.konicaminolta.net/printer/.
126
Additional Assistance
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Installing
Accessories
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Introduction
This chapter provides information about the following accessories. Contact
your local vendor or www.konicaminolta.net/printer/ for purchase information.
Item
BuzzBox (Americas only)
Dual In-Line Memory
Modules (DIMMs) (two
available slots)
Duplex kit (Americas only)
Details
Via parallel connection
64, 128, or 256 MB PC-100 Compliant
SDRAM DIMMs, up to a maximum of 512 MB.
Duplex option and time-of-day clock for
magicolor 3300 EN
Emulations, Fonts, Forms, CGM
and Other Software
PlanetPress (forms-creation utility)
QFORM
Custom fonts, forms, and
signatures (Americas only)—
go to printer.konicaminolta.net/products/
fontcenter/index.asp
High-capacity Input Feeder With one 500-sheet media tray
(HCIF) 1x500
High-capacity Input Feeder With two 500-sheet media trays
(HCIF) 2x500
Internal IDE Hard Disk
Up to 2.2 GB
Media Tray, Standard
Purchasing extra trays may be convenient
Upper, 250 Sheets
when changing media formats and/or when
media qualities vary.
Media Tray, HCIF,
500 Sheets
SC-215 Color Convenience Optional Automatic Document Feeder (ADF)
Copier
also available.
Time-of-Day Clock
May be purchased separately or as a part of
the duplex kit for the magicolor 3300 EN.
Tray Cover
For the upper and HCIF trays.
Attention
Use of consumables not manufactured by KONICA MINOLTA or use of
non-supported print media may cause damage to your printer and void
your warranty. If KONICA MINOLTA printer failure or damage is found to
be directly attributable to the use of non-KONICA MINOLTA
consumables and/or accessories, KONICA MINOLTA will not repair the
printer free of charge. In this case, standard time and material charges
will be applied to service your printer for that particular failure or
damage.
128
Introduction
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Antistatic Protection
Attention
It’s very important to protect the printer controller board and any
associated daughterboard or module from electrostatic damage while
performing any task involving the controller board.
If an antistatic wrist strap is provided in your printer option kit, attach
one end of it to your wrist and the other end to any convenient electrical
ground (for example, the bare metal chassis of equipment, as on the
back of a computer, that is plugged in but turned off). Never attach the
wrist strap to any piece of equipment with an electrical current present.
Turn off all power switches first. Plastic, rubber, wood, painted metal
surfaces, and telephones are not acceptable grounding points. The
printer isn’t an acceptable grounding point either because it must be
unplugged before you perform this task.
If you don’t have an antistatic wrist strap, discharge your body’s static
electric charge by touching a grounded surface before you handle any
printer boards or components and before removing the controller
board. Also avoid walking around after grounding yourself.
Antistatic Protection
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
129
BuzzBox (Americas Only)
BuzzBox is a printer accessory that warns you with a buzzer and/or a blinking
light any time the printer goes off line. This means you’re alerted to print job
interruptions, such as empty media trays or other consumable issues.
What's in the Kit?
The BuzzBox kit contains the following items:
BuzzBox
Interface box
RJ-11 cable
Power adapter
Velcro® attachment
Installing BuzzBox
1
2
If you have a cable attached to the printer’s parallel port, unplug it from
the printer.
Attach one end of the parallel cable on the interface box to the printer’s
parallel port.
BuzzBox
Interface
Box
Ribbon Cable
3
130
Adapter
The BuzzBox’s ribbon cable is designed to be directly attached to
the printer’s parallel port, not to an adapter or an additional cable.
Use the RJ-11 cable to connect the BuzzBox to the interface box.
BuzzBox (Americas Only)
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
4
Choose a good location on the printer to mount the interface box. Make
sure that the unit does not
interfere with paper exiting the printer.
cover any vents, doors, connectors, or labels.
5
6
7
8
cause the BuzzBox ribbon cable to stretch or twist.
Use the Velcro® attachment provided to mount the BuzzBox where the
printer operator can see and/or hear it.
A 14'/4.2 m cable is provided, but you can use up to a 500' cable (RJ-11
4-pin or 6-pin).
Connect the interface box to an electrical outlet.
A 110/220-volt adapter is provided in the US, and a universal power
supply is provided outside the US.
If you unplugged a parallel cable from the printer in step 1, attach the
cable to the parallel port on the interface box.
To test the BuzzBox, make sure its switches are on, then press the
printer’s Online key to take the printer off line.
You can use the BuzzBox switches to enable or disable the
buzzer, the light, or both. When the printer goes off line, the light
flashes and the buzzer sounds until the printer is placed back on
line or until the light and buzzer switches are turned off.
Using the BuzzBox
When the BuzzBox lights or buzzes, check the printer message window to
find out what has interrupted printing. See “Status, Error, and Service
Messages” on page 114 for a list of printer messages and how to respond
to them.
Remember that pressing the Online key to enter the printer configuration
menu triggers the BuzzBox alarm.
Dual In-Line Memory Modules (DIMMs)
Dual in-line memory modules (or DIMMs) are compact circuit boards with
surface-mount memory chips.
Your printer comes standard with 256 MB SDRAM printer memory. However,
you can upgrade it to a maximum of 512 MB of RAM through the installation
of additional DIMMs. Two DIMM slots are available. Additional memory must
be 64, 128, or 256 MB, PC-100 compliant SDRAM DIMMs.
Additional memory allows you to download more fonts and increase the
printer's buffer (area where data sent from the computer is stored while
Dual In-Line Memory Modules (DIMMs)
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
131
waiting to be printed). The amount of RAM installed in your printer governs
which resolutions can be used with each media size.
You may also need additional memory (DIMMs) for the following:
To print at maximum performance
To print complex graphics or complex PostScript documents
For increased collation performance
For increased spooling performance
How Much Memory Do You Need?
Check the startup page to make sure the printer has enough RAM installed.
To allocate the default amount of memory to the memory clients, use the
Memory/Quick Config menu to choose the correct resolution and paper size
for your printing (refer to the Crown Books for further information).
132
Quick Config is not displayed if a hard disk is installed; use Manual
Config.
Dual In-Line Memory Modules (DIMMs)
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Basic Functionality
Monochrome
Simplex
Size
Letter/
A4
S/Q
F
Color
Duplex
S/Q
Simplex
F
S/Q
Duplex
F
S/Q
F
256 MB (Base memory)
Legal
Notes:
S = Standard print quality (600x600 dpi, full speed)
Q = Quality print quality (1200x1200 dpi, full speed)
F = Fine print quality (1200x1200 dpi, half speed)
Maximum Performance
Monochrome
Simplex
Size
S/Q
F
Color
Duplex
S/Q
F
Simplex
S/Q
F
Duplex
S/Q
F
Letter/A4 256 MB (Base memory)
Legal
Notes:
288 MB
S = Standard print quality (600x600 dpi, full speed)
Q = Quality print quality (1200x1200 dpi, full speed)
F = Fine print quality (1200x1200 dpi, half speed)
Installation
Attention
It’s very important to protect the printer controller board and any
associated circuit boards from electrostatic damage. Before performing
this procedure, review the antistatic caution on page 129. In addition,
always handle circuit boards by the edges only.
Dual In-Line Memory Modules (DIMMs)
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
133
1
If you are not to the point when you are able to print an advanced status
page (with the control panel’s Print Status? button) yet, skip to step 2.
If you have previously installed your printer and have confirmed that it is
printing, print an advanced status page in case you need to restore any
current memory settings after the DIMM installation.
2
3
4
Turn off the printer and disconnect the power cord and all interface
cables.
Remove the controller board from the printer.
Loosen two screws,
one on each end of
the I/O connector
panel, and, using the
tab on the lower side
of the connector
panel, pull the
controller board
from the printer.
IIIII
IIIII
IIIII
IIIII
IIIII
IIIII
IIIII
IIIII
IIIII
IIIII
IIIII
IIIII
IIIII
IIIII
II
IIIII
IIIII
IIIII
IIIII
Position the controller
board on a flat surface
so the controller
board lies flat and the
I/O connector panel is
facing you.
134
Installing DIMMs automatically restores memory defaults. If your
memory settings are specific to your environment, print an
advanced status page before installing DIMMs, so you can recover
the current memory settings.
IIIII
II
IIIII
IIIII
IIIII
IIIII
IIIII
IIIII
IIIII
IIIII
IIIII
IIIII
IIIII
IIIII
IIIII
IIII
IIIII
IIIII
IIII
If you want to install more memory, you have to exchange one or
more DIMMs for DIMMs with a greater memory capacity.
Dual In-Line Memory Modules (DIMMs)
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
5
If you need to remove a DIMM before installing one, remove it as follows;
otherwise, skip to step 6.
a Using both thumbs,
pull the latches (one
on each side of the
DIMM connector)
outward.
b Lift the DIMM straight
out of the DIMM connector.
IIIIII
IIIIII
IIIIII
IIIIII
III
IIIIII
.. ..
IIIIII
IIIIII
.. .. .. .. .. .. .. ..
II
.. .. .. .. .. ..
IIIIII
.. .. .. .. .. ..
IIIIII
.. ..
.. .. .. .. .. ..
IIIIII
.. .. .. .. .. .. ..
.. .. .. .. .. ..
IIIIII
.. .. .. .. .. ..
.. .. .. .. .. ..
IIIIII
.. .. .. .. .. ..
.. .. .. .. ..
IIIII
.. .. ..
.. .. .. .. .. ..
.. ..
IIIIII
.. .. .. .. .. ..
III
.. .. .. .. .. .. .. ..
.. .. .. .. .. ..
.. .. .. .. .. ..
.. .. .. .. .. ..
.. .. .. .. ..
.. .. ..
.. .. ..
.. .. ..
.. ..
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.. ..
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Insert the new DIMM
straight down into the
DIMM connector until
the latches snap into the
locked position.
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Observe the keyed side
of the DIMM to align it
with the connector.
When seated, the DIMM
stands upright, firmly in
place. If you cannot
snap the DIMM into
place, do not force it.
Reposition it, making sure that the bottom of the DIMM is seated completely in the connector.
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... .
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7
8
Reinstall the controller
board into the printer.
Gently slide the
controller board into
the printer’s tracks
until it is fully seated,
and then tighten the
two screws.
Reconnect all
interface cables.
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Dual In-Line Memory Modules (DIMMs)
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
135
9
Reconnect the power cord, and turn on the printer (a startup page should
print, if enabled).
10
In compliance with UL guidelines, “The appliance inlet is
considered to be the main disconnect device.”
Verify that the total size of the RAM installed in your printer is listed on the
startup page (control panel’s Administration/Startup Options/Do Start
Page menu) or a status page (control panel’s Print Status ? button or
Administration/Special Pages/Print Status menu).
Duplex Kit (Americas Only)
The duplex kit (designed for the magicolor 3300 EN) consists of a custom
integrated curcuit chip, which provides duplex printing and time-of-day clock
capability. Follow the instructions in “Time-of-Day Clock” on page 147 to
install integrated circuit chip.
Emulations, Fonts, and Other Software
Emulations
CGM is available as an optional emulation. This section describes how to
download an emulation to the printer’s hard disk.
You must have at least one hard disk, internal or external, attached to
the printer in order to use an optional emulation. If more than one hard
disk is available, the emulation automatically installs itself on the disk
with the most free storage space. We recommend that you have at
least 4 MB of memory above the base configuration and that you add
at least 1 MB memory for each emulation installed. This ensures that
the printer can run the emulation without slowing down performance.
Downloading an Emulation via PageScope Net Care
MINOLTA PageScope is a utility which provides access to printer management functions, including status monitoring and network/printer parameter
settings. We recommend that you use PageScope to download an emulation.
Refer to the PageScope online help on the Software Utilities CD-ROM for
instructions about downloading applets for telnet and ftp.
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Duplex Kit (Americas Only)
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
CrownView
Many of the configuration choices that can be made at the control panel can
also be made via CrownView. See the CrownView online help for information.
Downloading an Emulation via a Parallel Interface
1
2
3
4
Turn on the printer, and wait for IDLE to display in the message window.
If your PC is running Windows, change to DOS.
Insert the emulation CD-ROM or disk in your PC, and change to that drive
(for example, if you’re using the D drive, type d:↵).
Send the emulation to the printer’s hard disk. Type
copy filename 1pt#↵
5
where filename is the name of the installation file and where # is 1 to 3,
depending on the parallel port your printer is connected to (usually 1).
When downloading is complete and the printer returns to idle status,
reboot the printer.
The emulation should be listed in the Options section of the printer’s
startup page, in the Administration/Emulation printer’s configuration
menu, and on the advanced status page.
Downloading an Emulation via an Ethernet Interface
1
2
3
4
5
Before you begin this procedure, your printer and PC (or UNIX workstation) must be connected to an Ethernet network running TCP/IP
and have valid IP addresses.
Turn on the printer, and wait for IDLE to display in the message window.
If your PC is running Windows, change to DOS.
Insert the emulation CD-ROM or disk in your PC, and change to that drive
(for example, if you’re using the D drive, type d:↵).
If you want to download the emulation from a UNIX workstation, copy the
installation file from the emulation CD-ROM or disk to a temporary
directory on your UNIX workstation, then change to that directory.
Open an ftp session on your PC or workstation by typing one of the
following commands:
ftp printername↵
(for example, ftp pctdev6↵)
ftp ipaddress↵
(for example, ftp 161.33.130.45↵)
When prompted for a user name and password, press Enter for both.
An ftp> prompt displays.
Emulations, Fonts, and Other Software
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
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6
At the ftp> prompt, change to binary mode by typing
bin↵
7
At the ftp> prompt, send the emulation file to the printer’s hard disk by
typing
put filename↵
where filename is the name of the installation file.
8
9
The printer’s message window reads 1 ACTIVE JOB to indicate that the
emulation is being downloaded to the hard disk. The ftp> prompt returns
when the emulation has finished loading.
At the ftp> prompt, end the ftp session by typing
quit↵
When the Disk light stops flashing and the printer’s message window
reads IDLE for at least 30 seconds, turn the printer off and then on again.
The emulation should be listed in the Options section of the printer’s
startup page, in the Administration/Emulation printer’s configuration
menu, and on the advanced status page.
You may want to erase any installation files left on your computer
(and/or workstation), and then remove any temporary directories.
Using an Optional Emulation
Refer to the documentation that came with your emulation for configuration
and usage instructions.
Fonts, Forms, and Signatures
KONICA MINOLTA Font & Form Center
The KONICA MINOLTA Font & Form Center serves our customers with custom fonts, logos, signatures, and forms. Further information can be found on
the web at printer.konicaminolta.net/products/fontcenter/index.asp or by telephone in the Americas at (251) 634-4FONT. The KONICA MINOLTA Font &
Form Center
Maintains a library of PCL and PostScript fonts.
Develops custom PCL and PostScript fonts.
Develops PCL, PostScript, and KONICA MINOLTA QUIC signatures.
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Emulations, Fonts, and Other Software
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Develops PCL, PostScript, and KONICA MINOLTA QUIC logos and
graphics.
Develops QFORM, PlanetPress, and Word forms.
Archives files at no extra cost.
QFORM
The KONICA MINOLTA QFORM option allows you to use existing lineprinter
and forms printing applications on your printer. This printer resident application gives you the ability to store PostScript forms on the printer’s hard disk
and fill those forms with your application’s ASCII print stream.
Features include
Definition of page formatting and fonts
Duplexing with binding-margin offsets
Two-sided forms with text fill-in on front and/or back
“Gray bar” listing formats
Automatic page numbering
ANSI carriage-control recognition
Single- and multipart forms
Labels
Logos and watermarks
KONICA MINOLTA QFORM doesn’t support color features.
QFORM allows you to use existing lineprinter and forms-printing applications
on your printer. This printer-resident application gives you the ability to store
PostScript forms on the printer’s hard disk and fill those forms with your application’s ASCII print stream.
Refer to the documentation that comes in the QFORM kit for installation and
usage instructions.
PlanetPress
PlanetPress is an electronic forms package that allows the creation and
modification of business forms, MICR checks, bar codes, and other preprinted forms. Refer to the documentation that comes in the PlanetPress kit
for installation and usage instructions.
Optional Fonts
Optional fonts are available as files on floppy disks or CD-ROMs. An optional
internal IDE hard disk must present on your printer before you can download
Emulations, Fonts, and Other Software
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
139
a font. We recommend that you use the Download Manager for Windows to
download fonts. Other methods include downloading via Ethernet, USB, or
parallel connections (refer to the Crown Books for more information).
If you need assistance, more details can be found at
printer.konicaminolta.net/support (click on Answer Base).
CID Fonts
CID fonts are a format of composite (multibyte) Type 1 fonts that address the
requirements of Far East markets. CID-keyed refers to the character identifier
(CID) numbers that are used to index and access the characters in the font.
A CID font consists of a large font file that contains all the character outlines
and a small CMap file that contains a list of characters, encodings, and
character identifiers. Each CID font can support many character set and
encoding combinations. CID fonts Adobe Morisawa, Enfour, and Fontworks
are supported on your printer.
High-capacity Input Feeder (HCIF)
The high-capacity input feeder (HCIF) is availablein two models:
1x500—Includes one 500-sheet media tray
2x500—Includes two 500-sheet media trays and casters
The HCIF is positioned under the printer, so no extra horizontal space is
necessary.
140
The 1x500 HCIF and printer may be placed either on a table or desktop or on the floor. However, the 2x500 HCIF is designed to be placed
only on the floor.
High-capacity Input Feeder (HCIF)
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
What’s in the Kit?
1x500 High-capacity input feeder
2x500 High-capacity input feeder
High-capacity input feeder with
High-capacity input feeder with two
one media tray (500 sheets)
media trays (500 sheets each)
Installation
WARNING!
Your printer weighs approximately 77 lbs (35 kg) with consumables. Be
sure to have help when lifting and moving it.
1x500 High-capacity input feeder
1
2
2x500 High-capacity input feeder
Remove the HCIF from the shipping carton, and place it on a table or flat
surface near the printer.
Remove any tape and packing material from the HCIF.
We strongly suggest that you save the packaging materials in
case you ever need to move or ship the printer.
3
Slide open the media tray until it
stops.
3
Slide open the top media tray until
it stops.
High-capacity Input Feeder (HCIF)
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
141
1x500 High-capacity input feeder
2x500 High-capacity input feeder
4 Using both hands, lift it slightly to remove it from the printer.
5 Remove any shipping tape and spacers.
6 Repeat steps 3–5 for the lower
6–7
media tray.
7
Skip to step 8.
Lock the two casters on the bottom
of the HCIF.
Attention
The casters must be locked
so the unit does not roll
unexpectedly while in
operation.
8
9
Turn off the printer, and then disconnect the power cord and all interface
cables from the printer.
With another person’s help, lift
the printer.
Front
Do not tilt it more than 10° in
any direction at any time.
WARNING!
Your printer weighs approximately 77 lbs (35 kg) fully assembled.
Be sure to have help when lifting and moving it.
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High-capacity Input Feeder (HCIF)
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
1x500 High-capacity input feeder
2x500 High-capacity input feeder
10Set the printer on top of the HCIF.
Be sure to align the printer and HCIF as precisely as possible.
11Remove the upper media tray.
12Remove the media tray cover from the rear of the printer.
High-capacity Input Feeder (HCIF)
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
143
1x500 High-capacity input feeder
2x500 High-capacity input feeder
13Screw in the 4 screws and tighten them.
14Install all media tray covers.
15Reinstall the media trays.
If you need to move the printer with the HCIF attached, unlock the
casters and then move the unit.
16Plug the printer in and turn it on.
17Readjust the printer’s color side-to-side registration, if necessary. Refer
to chapter 3, “Color Printing,” for instructions.
144
High-capacity Input Feeder (HCIF)
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Internal IDE Hard Disk
Attention
Make sure that the printer and all accessories are turned off before
installing accessories involving the controller board.
One optional internal IDE hard disk is supported.
Direct printing of complex or large PDF files may require additional
memory and/or a hard disk.
What's in the Kit?
The internal IDE hard disk drive kit includes
the following:
IDE hard disk with ribbon cable attached
IDE hard disk bracket
4 screws
Installation
Attention
It’s very important to protect the printer controller board and any
associated circuit boards from electrostatic damage. Before performing
this procedure, review the antistatic caution on page 133. In addition,
always handle circuit boards by the edges only.
When installing or removing a hard disk, make sure that the metal support
posts (on the hard disk) do not come in contact with any of the electrical
leads on the chips mounted on the controller board. The controller board
will not function if any of the leads are broken or shorted together.
1
2
Turn off the printer, and then
disconnect the power cord and
all interface cables from the
printer.
Loosen two screws (one on
each end of the interface panel)
and, using the tab on the lower
side of the panel, pull the
controller board from
the printer.
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3
4
Position the controller board on a flat surface so the controller board lies
flat and the interface panel is
facing you.
Attach the internal IDE
hard disk drive to the hard
disk bracket.
Attach the internal IDE
hard disk drive to the
bracket with the groovedend of the bracket facing
the ribbon cable.
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bottom of the hard disk
should match up with the
holes on the hard disk bracket.
5
6
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Fasten the hard disk to the bracket with the screws provided.
Position the hard disk so that the four support posts face the controller
board, the colored stripe on the ribbon cable faces away from you, and
the connector is down.
Insert ribbon cable connector pin 1 (the colored stripe side of the cable) in
hard disk connector pin 1.
Attention
Make sure that the ribbon cable connector and the controller board
connector pins are properly aligned. Damage to the controller board
could result if the pins are misaligned.
7
Press down gently but firmly on the cable connector until it is fully seated.
Attention
Do not push or pull with the ribbon cable. Use the cable connector.
8
9
10
146
Align the support posts with the holes on the controller board, and then
press down to secure the hard disk to the controller board.
So that you don’t stress the board, press one corner at a time to secure
the hard disk to the controller board.
Reinstall the controller board into the printer.
Gently slide the controller board into the printer’s tracks until it is fully
seated, and then tighten the two screws.
Reconnect all interface cables.
Internal IDE Hard Disk
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
11
12
Reconnect the power cord and turn on the printer.
In compliance with UL guidelines, “The appliance inlet is considered to be the main disconnect device.”
When you print a startup page, verify that the hard disk is listed.
Media Trays
The printer comes with a 100-sheet multipurpose tray (tray 1) and a
500-sheet media tray (the standard upper tray—tray 2). The optional 1x500
high-capacity input feeder has one 500-sheet media tray (tray 5), and the
optional 2x500 high-capacity input feeder has two 500-sheet media trays
(trays 5 and 6). Additional trays may be purchased. Extra trays provide two
main benefits:
Expanded flexibility to switch media size, color, and type without having to
unload and load media.
Increased media-feed capacity.
Keep replacement trays close by, so you can easily change media by slipping
one tray out and another in.
SC-215 Color Convenience Copier
Follow the installation instructions included with the SC-215.
Time-of-Day Clock
The time-of-day clock provides time and date information on the startup page
and in the accounting data.
Installation
Attention
It’s very important to protect the printer controller board and any
associated circuit boards from electrostatic damage. Before performing
this procedure, review the antistatic caution on page 129. In addition,
always handle circuit boards by the edges only.
Media Trays
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
147
1
2
Turn off the printer, and
then disconnect the
power cord and all
interface cables from the
printer.
Loosen the screws and
pull the controller board
from the printer.
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WARNING!
Because the time-of-day clock includes an internal battery, there is a
danger of explosion if the clock is incorrectly installed or replaced.
Replace it only with a supported KONICA MINOLTA time-of-day clock.
Dispose of any used time-of-day clock in accordance with local laws
and regulations.
3
Attach the time-ofday clock to the
controller board.
Pin 1 indicator
Pin 1 notch/label
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Attention
Make sure that the pins on the time-of-day clock are properly aligned
with those in the receiving socket on the controller board. Damage
to the time-of-day clock and/or controller board could result if the
pins are misaligned.
a Locate the time-of-day clock socket on the controller board and the pin
1 notch or printed label.
b Locate the pin 1 indicator mark on the top of the time-of-day clock.
This mark may be a notch or a slight depression on one end of the
clock.
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Time-of-Day Clock
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
c Align this indicator mark with the pin 1 notch or printed label on the
controller board.
4
5
6
7
d Gently press down on the time-of-day clock until it’s firmly seated.
Reinstall the controller board.
Gently slide the controller board into the printer’s tracks until it is fully
seated, and then tighten the screws.
Reconnect all interface cables.
Reconnect the power cord and turn on the printer.
In compliance with UL guidelines, “The appliance inlet is
considered to be the main disconnect device.”
The presence of the clock will be automatically sensed.
Print a startup page.
The time-of-day clock is not listed under “Installed Options” on the startup
page, but the time does appear as System Date in the Printer Information
column.
For instructions about setting the time-of-day clock, refer to the Crown Books.
Tray Cover
The tray cover accessory protects the media
tray(s) from dust.
Installation
1
Hook the tray cover onto the tabs on
the rear of the printer.
Tray Cover
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2
If you add a high-capacity input
feeder, remove the tray cover from
the rear of the upper media tray.
3
4
150
The illustrations in this section
show a 2x500 high-capacity
input feeder, but the same
procedures can be used for a
1x500 high-capacity input
feeder.
Then attach the HCIF tray covers by
hooking the tray covers and at
the rear of the printer onto the corresponding tabs.
Rettach the tray cover onto the upper
media tray.
Tray Cover
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Technical
Specifications
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Requirements
Space Requirements
The following illustrations show the amount of space required around the
printer for adequate ventilation and for operating the printer, replacing consumables, and removing media jams.
Top View
A
B
A 4"/100 mm
B 24"/600 mm
C
C 8"/200 mm
D 6"/150 mm
E 4"/100 mm
F 6"/150 mm
D
G 24"/600 mm
H 8"/200 mm
Front View
E
Side View
F
G
H
WARNING!
Obstructing the ventillation grilles could present a fire hazard.
Location Requirements
On a surface capable of supporting the printer, accessories, consumables, and media.
Component
Printer
Consumables (such as toner,
imaging unit)
152
Weight
65 lbs (29.5 kg)
12 lbs (5.5 kg) (total)
Requirements
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Component
Media
Weight
5.2 lbs (1.9 kg) per ream of 20 lb
bond (75 g/m2) paper
1x500 High-capacity input feeder 32.0 lbs (14.5 kg)
(HCIF)
(with packaging)
2x500 High-capacity input feeder 49.6 lbs (22.5 kg)
(HCIF)
(with packaging)
In a place with the following characteristics:
On a hard, flat, stable, level (±5° or less slant at any point on the
machine) surface. A surface can be tested for levelness with a standard
round pencil. If the pencil rolls, the surface is not level.
Close to an easily accessible grounded power supply (on an exclusively
dedicated power outlet) that meets printer specifications.
Near your computer—at the length 6.5'/2 m or less for an IEEE 1284
bidirectional parallel connection.
With enough space to allow adequate ventilation and easy servicing.
With an ambient temperature range of 50°–90° F/10°–32° C and relative
humidity range of 15%–85% (noncondensating).
At an altitude of 0–10,170'/0–3,100 m.
In a place away from the following:
Direct sunlight, heating and cooling sources, extreme temperature and
humidity changes, wind, dust, open flames, and items that can easily
burn.
A connection to the same electrical circuit as high-current machines,
noise-generating equipment (such as a copier or air conditioner), and
strong magnetic or electromagnetic fields (such as a refrigerator).
Water, water pipes, liquid (drink) containers, and corrosive chemicals or
vapors, such as ammonia.
Small, loose metal parts, such as paper clips and staples.
Do not tilt the printer more than 10° when moving it.
If the printer is located in a cold room that is rapidly heated, or if the printer
is moved from a cold place to a warm, humid place, condensation may
occur within the printer, degrading print quality. If this occurs, allow the
printer to adapt to the environment for about one hour before use.
Requirements
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
153
If using a humidifier or water vaporizer in the room with the printer, use
only purified or distilled water. Impurities in the water may be released into
the air, where they can accumulate inside the printer and cause degraded
printer output.
Attention
Do not connect the groundwire to gas or water pipes or grounding for
telephones.
Power Requirements
WARNING!
Connect the power plug to an outlet with the same rated voltage as the
printer (120 or 240 V), and fused for at least 15 amperes (4 amperes for
240 V). No other devices should be connected to this outlet, as
overheating could cause fire or electric shock. The printer draws 8 A at
120 V, or 4 A at 240 V. Your printer requires a properly grounded AC
outlet with a rated line voltage of 120 V or 220–240 V. The grounding
terminal on the power cable should be connected to a good earth
ground to prevent electric shock and fire.
In compliance with UL guidelines, “The appliance inlet is considered to
be the main disconnect device.”
Power
North America 120 VAC 50 Hz 8 amps
Europe
220–240 VAC 50/60 Hz 4 amps
Latin America
115/120 VAC 50/60 Hz 8 amps
220–240 VAC 50/60 Hz 4 amps
Notes: Amperage capacity at least 1.2 times that used by
the printer.
Voltage
North America 120 VAC ±10%
Fluctuation
Europe
220–240 VAC ±10%
Rate and Rated
Latin America 120 VAC ±10%
Line Voltage
220–240 VAC ±10%
Notes: 10% of the rated line voltage for proper operation.
154
Frequency
Variation Rate
Within 50–60 ±3 Hz
Fused
For at least 15 amperes (8 amperes for 240 V).
Requirements
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Printer
Draws 8 A at 110 V or 120 V; or 4 A at 220 V or 240 V.
Maximum
Electrical
Current
Required during operation is 8 amps for a 120 V system
and 4 amps for a 220–240 V system.
Noisegenerating
Equipment
Should not be connected to the same electrical outlet as
the printer.
Grounding
Your printer requires a properly grounded AC outlet.
ENERGY STAR Compliance
The magicolor 3300 basic configuration is
compliant with US Environmental
Protection Agency (EPA) ENERGY STAR
regulations. After a user-configurable
period of inactivity, the printer changes to
a low-power state (the engine remains on,
but the fuser turns off). When a print job is
received, the printer returns to
normal power.
Requirements
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155
Engine and Controller Specifications
Print Speed
Maximum Print Speed in
Pages per Minute
Print Quality
Standard or Quality
Simplex Duplex*
24
15.1
–
–
Fine
Simplex
12
12
Duplex*
A4
7.7
A4 Transparency
–
A4 Thick Stock 2
A4 Thick Stock 3
A4-Sized Label Sheet
A5
26
15.4
13
7.9
A5 Thick Stock 2
–
–
13
7.9
A5 Thick Stock 3
13
–
B5
26
15.4
13
7.9
B5 Thick Stock 2
–
–
13
7.9
B5 Thick Stock 3
–
Custom Paper Size
Varies
–
Varies
–
Envelope
–
–
13
–
Executive
26
15.4
13
7.9
Executive Thick Stock 2
–
–
13
7.9
Executive Thick Stock 3
–
Legal
20
13.5
10
6.9
Legal Thick Stock 2
–
–
10
6.9
Legal Thick Stock 3
–
Letter
26
15.4
13
7.9
Letter Thick Stock 2
–
–
13
7.9
Letter Thick Stock 3
–
Letter-Sized Label Sheet
Letter Transparency
Postcard (Japanese)
–
–
13
–
* Duplexing is supported only up to 28 lb (105 g/m²) bond. Duplexing
envelopes, glossy stock over 28 lb (105 g/m²) bond, labels, thick stock
over 28 lb (105 g/m²), and transparencies is not supported.
156
Engine and Controller Specifications
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Engine
Engine
Standard
average duty
cycle
Printer type
Print method
Fuji-Xerox Hibana
3,000 simplex letter/A4 pages per month
The duty cycle is affected by the media type and percent
coverage.
Desktop, tandem, color laser marking engine
Scanner: Semiconductor laser with rotating mirror
Recorder: Black writing electrophotographic
Process: Cyan, magenta, yellow, and black toner image
transfer to print media
Resolution
Fuser: Heated rollers
600 x 600 dpi (default)
1200 x 1200 dpi
You may also need additional memory (DIMMs) for the
following:
Toner
To print at maximum performance
To print complex graphics or complex PostScript
documents
For increased collation performance
For increased spooling performance
Type: Chemical-type
Packaging: User-replaceable toner cartridges
Warm-up
Input sources
Output
Media sizes/
weights
Media type
Notes
Keyed toner cartridges are available from your local
vendor or from www.q-shop.com.
Typical: 1.5 minutes from power on, assuming normal
temperature and humidity.
After New Imaging Unit Installed: 6 minutes.
Standard: 100-sheet (face up) multipurpose tray
500-sheet (face down) upper tray
Optional: One 500- sheet (face down) tray in the 1x500
high-capacity input feeder
Two 500-sheet (face-down) trays in the 2x500
high-capacity input feeder
250-sheet (face down) output tray on top of printer
See “Media Sizes and Print Area” on page 19.
Cut-sheet
The maximum media weight supported for duplex printing
is 28 lb bond (105 g/m2).
Engine and Controller Specifications
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157
Controller
CPU
Resident
emulations
QED 7065c R5000, operating at 450 MHz
HP PCL5e/5c/GL-2—PCL5e: LaserJet 4000, PCL5c:
Color LaserJet 4500, PCLXL: Color LaserJet 4500),
HP/GL-2 (600/1200)
HP PCL 6—Color LaserJet 4500 (600/1200)
HP-GL—7475A/7550/Draftmaster (600 dpi)
Lineprinter—(600 dpi)
PDF—Version 1.3 and below
Direct printing of complex or large PDF files requires
a hard disk and may also require additional memory.
Optional
emulations
Fonts
PostScript—Level 3 (600/1200 dpi)
CGM
QFORM
PostScript—145 resident PostScript fonts that can be
scaled from 4 points upward and rotated to any angle in 1°
increments; all typefaces have multilingual character sets
PDF—137 resident PDF fonts
HP PCL 5e, 5c—89 resident scalable fonts
PCL XL—108 resident scalable fonts and 16 resident
symbol sets
HP-GL—40 resident HP-GL symbol sets
CID Font Support—Support for 4 Type 4 and Type 32 bitmapped CID fonts
Type 1/Type 3 Support—Support for Type 1 and Type 3
host-resident downloadable PostScript fonts
Standard
interfaces
TrueType—Support for Type 42 (PostScript format)
host-resident downloadable TrueType fonts, support for
TrueType fonts in PCL
CrownNet Ethernet—10BaseT/100BaseTX
Parallel—Centronics/IEEE 1284 bidirectional
USB—USB Type B connector
158
Engine and Controller Specifications
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
RAM
Type: PC-100 Compliant SDRAM DIMMs
Base system RAM: 256 MB
Optional RAM
Total RAM: Upgradable to 512 MB (through 2 DIMM
connectors)
64, 128, and 256 MB DIMMs
For information about DIMMs recommended for
System
software
Optional
Internal IDE
hard disk
your printer, see the magicolor 3300 Answer Base
at printer.konicaminolta.net/support
Softloadable; stored in Flash ROM
Up to 2.2 GB; must be PIO Mode 4 compatible
For information about hard disks recommended for
your printer, see the magicolor 3300 Answer Base
at printer.konicaminolta.net/support
Optional
Time-of-day
clock
Job accounting Crown job accounting; requires an optional internal IDE
hard disk drive
Warning
Optional, BuzzBox (light/buzzer printer warning device);
function
operates over a parallel connection; Americas only
Electrical
Voltage and Power
Voltage and
frequency
Phase
Power
consumption
Certification
US: 120 volts ±10% at 60 Hz ±2 Hz
International: 220-240 volts +6/-10% at 50 Hz ±2 Hz
Single
Mode
Average
Maximum
Operation
450 watts
850 watts
Standby
180 watts
850 watts
Power saver
45 watts
ENERGY STAR compliant
Engine and Controller Specifications
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159
Current
Mode
Operation (100–120 V)
Operation (220–240 V)
Average
Maximum
4 amperes
8 amperes
0.75 amperes 4 amperes
Standby Power saver mode (100–120 V)
Standby Power saver mode (220–240 V)
1.7 amperes
0.2 amperes
8 amperes
4 amperes
Environmental
Acoustic noise Measured in Standby: 32.1 dB
data by
Regulation: 38 dB Max.
ISO 7779
Measured in Printing: 55.8 dB
Regulation: 57 dB Max.
Relative
Operating: 20-80% RH (noncondensing)
humidity
Transportation/Storage: 10–90% RH (noncondensing)
Temperature
Operating: 50-90.5° F (10-32.5° C)
range
Transportation/Storage: 32-95° F (0-35° C)
Altitude
Operating: 0-8202 ft (0-2500 m)
Inclination
Operating: ±5° or less slant at any point around the
machine
Ambient Humidity (%RH)
Optimal Operating Range
Acceptable Operating Range
80
70
60
50
40
30
20
10
0
10
50
17.5 20
63.5 68
27 30 32.5 Cº
80.6 86 95.0 Fº
Ambient Temperature
160
Engine and Controller Specifications
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Physical
Main Body
Dimensions
W: 17.3"/439 mm
H: 17.5"/445 mm
D: 25.1"/638 mm
1x500
High-Capacity
Input Feeder
2x500
High-Capacity
Input Feeder
Packed to ship:
W: 29.4"/746 mm
Weight
Unpacked
(without consumables):
65 lbs/29.5 kg
Unpacked
(with consumables):
77 lbs/35 kg
Packed to ship:
101.2 lbs/46 kg
Packed to ship:
32 lbs/14.5 kg
H: 12.8"/325 mm
D: 22.5"/571 mm
Packed to ship:
W: 29.4"/746 mm
Packed to ship:
49.6 lbs/22.5 kg
H: 18.7"/476 mm
D: 22.5"/571 mm
Engine and Controller Specifications
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161
Consumable Life Expectancies
Attention
The stated life expectancy of each consumable based on printing under
specific operating conditions, such as media type (paper), page size
(simplex, letter/A4), coverage (normal 5% coverage), and job size (average
4-page jobs). These parameters provide optimal consumable life.
The actual life expectancy will vary (or be reduced) based on printing
under specific operating conditions and other printing variables, such as
intermittent printing (for example, one-page jobs), ambient temperature,
humidity, media type, page size, duplexing (a duplex page is equivalent to
two simplex pages), and content of material printed (for example, text or
graphics).
Starter Toner Cartridges
The printer ships with a full set of starter toner cartridges. At 5% coverage,
you can expect to print approximately 4,000 letter/A4 simplex pages (faces)
with the starter black toner cartridge and approximately 3,000 letter/A4 simplex pages (faces) with the starter yellow, magenta, and cyan toner cartridges. (However, many factors also affect toner life expectancy. See the
notes at the end of the following table.)
Replacement Toner Cartridges
The following table lists the approxiate life expectancy of replacement toner
cartridges at various percentages of coverage.
Coverage
162
Number of Simplex Pages (Faces)
Black
Yellow, Magenta, Cyan
5%
9,000
6,500
10%
4,500
3,250
15%
3,000
2,167
20%
2,250
1,625
25%
1,800
1,300
30%
1,500
1,083
35%
1,285
928
40%
1,125
813
45%
1,000
722
50%
900
650
Consumable Life Expectancies
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Coverage
Number of Simplex Pages (Faces)
Black
Yellow, Magenta, Cyan
55%
776
560
60%
750
542
65%
696
503
70%
644
465
75%
600
433
80%
563
407
85%
529
382
90%
500
361
95%
473
342
100%
450
325
Toner cartridge life is directly related to the number of rotations of the OPC. Longest
unit life is achieved with continuous printing, which requires a cleaning rotation after
every fourth page of an average-size job. Intermittent printing with small job sizes
requires a cleaning rotation after each one-page simplex job, and therefore impacts
OPC life.
A toner cartridge contains enough toner to print letter/A4-size pages at the percent
coverage stated. However, other factors also affect toner life.
Consumable Life Expectancies
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163
Transfer Unit
Transfer Unit
Approximately 25,000 simplex pages @ 5% coverage.
(with built-in
waste toner box)
Imaging Unit
Number of
Pages per Job
Maximum
Simplex
Pages
Percent Toner
Coverage (FourPage Average)
Maximum
Simplex
Pages
3
26,000
25%–30%
20,000
4 (Average Size)
30,000
20%–25%
23,000
5 and Above
30,000
Less Than 20%
(average)
30,000
or
Notes: *The imaging unit life is dependent on the average number of pages or the
toner coverage, whichever comes first. For example, if you print four-page simplex
jobs at 5% coverage, the maximum is 30,000 pages. If you print four-page simplex
jobs, and your black (or any color) toner has exceeded a total of 35% coverage, your
maximum is 15,000 pages. The highest coverage of color will lead the life of the
imaging unit, not the average of four colors. A simple display of pages remaining on
your imaging unit life is in your CrownView Statistics. For more information, see the
Crown Books in PDF on the Documentation CD-ROM.
Fuser Unit and Media Feed Roller(s)
Fuser Unit and
media feed
roller(s)
Approximately 100,000 simplex pages (average 4 pages/
job)
Use of consumables not manufactured by KONICA MINOLTA or use of
nonsupported print media may cause damage to your printer and will void
your warranty. If KONICA MINOLTA printer failure or damage is found to be
directly attributable to the use of non-KONICA MINOLTA consumables and/or
accessories, KONICA MINOLTA will not repair the printer free of charge. In
this case, standard time and material charges will be applied to service your
printer for that particular failure or damage.
To order consumables and accessories, go to www.q-shop.com or
check www.konicaminolta.net/printer/ or the Service & Support Guide for the
KONICA MINOLTA office closest to you.
164
Consumable Life Expectancies
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IPP
IPP has two meanings:
1
Internet Printing Protocol—Internet Printing Protocol allows you to print
remotely to any IPP-enabled printer through both intranets and the
Internet. All printers, including the magicolor 3300, that are shared on a
Windows 2000 (and higher)-based server are automatically made
accessible by using the Internet Printer Protocol (IPP). This technology
allows for electronic distribution of documents via the Internet, and
communication between the user and the printer. You can submit jobs,
inquire about the status of a printjob, and cancel a job.
Internet printing in Windows 2000 is automatically enabled by installing
Microsoft Internet Information Services (IIS). Clients that are running
Microsoft Internet Explorer 4.01 (and later) with IPP printing support can
print to Internet printers. IPP (which is case-sensitive) is built on top of
HTTP, which in turn runs over TCP/IP.
a After the driver is installed, select Start/Settings/Printers/Add
Printer.
b Click Next; then select Network Printer; then click Next.
c Select “Connect to a printer on the Internet or on your intranet”.
d Enter the URL, for example: http://iphostname:80/printer_name.
iphostname:80 = printer name in the host table, or the printer IP
address. The iphostname is acquired from the System Administrator.
printer_name = the printer name given on the startup or status page
(do not include spaces or underscores in the name).
For instructions on changing your default printer name, refer to
the Crown Books.
e Click Next and follow the instructions on the screen.
f Print a test page, and verify that the test page printed.
Windows 98/95-based clients can install the add-on Internet printing
client from the Windows 2000 Server CD-ROM by using the following
command:
\clients\win9xipp.cli\wpnpins.exe
165
IPP
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2
Internet Pull Printing—Internet Pull Printing is a way to download files
the printer can interpret already (such as PS, PCL, HPGL) and send them
to the printer without having to download them to a computer first.
Internet Pull Printing does not provide an HTML emulation that
prints web pages.
To do effective pull printing, you have to be able to access both “http” and
“ftp” methods.
Internet Pull Printing is activated through the printer’s web page
(CrownView). One of the menu selections you will see on the printer’s
browser page is Internet Pull Printing. When the menu item is selected,
you are presented with several fields to populate.
a No User name is required.
b Password is “admin” (all lower case, without the quotes).
c URL is the web address of the file you wish to print to the printer, for
example: http://newsite.test.com/testfile.ps.
The Use Proxy check box and the DNS/PROXY Settings are
fields that will best be addressed by your System Administrator
according to your network environment.
d Once the password and URL have been input, simply select the Pull
File button. You should receive a message that lists the URL address
and file, saying that it has been queued to print.
Internet traffic will factor into print speed and how fast the job is
received.
If you incur any error messages, or your file does not print,
contact your System Administrator to discuss the information
on the Use Proxy check box and the DNS/PROXY Settings
page.
166
IPP
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Document Option Commands
This lists the supported Document Option Commands (DOCs) for your
printer. The commands are grouped by feature type.
Each command is preceded by either a DOC statement (%%) or an
IncludeFeature statement (%%IncludeFeature). See the Crown Document
Option Commands manual for information on all other commands.
Header/Trailer Page Commands
Print charge number
Print copyright statement
Print document creator
Print creation date and time
Print current date
End comments
Print document owner
%%ChargeNumber
%%CopyRight:
%%Creator:
%%CreationDate:
%%Date:
%%EndComments
%%For:
Print document host
%%Host:
%%Pages
%%Notify
%%PageOrder
%%Reprint:
%%Routing:
%%Title:
%%Version:
%%IncludeFeature: header
%%IncludeFeature: trailer
Job completion notification via email
Select page order
Save job for reprinting (proof and print)
Print routing information
Print document title
Print version and revision
Print header page
Print trailer page
HP-GL Emulation Commands
Select enhanced resolution
Expand plot
Select original paper size
Select pen width and color
Select plotter
Scale the image
Set origin
%%IncludeFeature: enhanced
%%IncludeFeature: expand
%%IncludeFeature: size
%%IncludeFeature: pen
%%IncludeFeature: plotter
%%IncludeFeature: scaling
%%IncludeFeature: origin
HP PCL 5e Emulation Commands
Fonts
Install object
Remove object
Remove resource
Retain temporary
%%IncludeFeature: scalablefonts
%%IncludeFeature: install
%%IncludeFeature: remove
%%IncludeFeature:
removeresource
%%IncludeFeature:
Document Option Commands
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167
Select default font
Select default font ID
Reset
Select symbol set
Set carriage return to CR+LF
Set linefeed to CR+LF
Set number of lines per inch
Set point size
Resource
retaintemporary
%%IncludeFeature: font
%%IncludeFeature: fontid
%%IncludeFeature: reset
%%IncludeFeature: symbolset
%%IncludeFeature: criscrlf
%%IncludeFeature: lfiscrlfl
%%IncludeFeature: linesperinch
%%IncludeFeature: pointsize
%%IncludeFeature: resource
Lineprinter Emulation Commands
Select font for current job
Set point size for current job
Specify character map type
Number lines
Set tabs
Set linefeed to CR+LF
Set carriage return to CR+LF
Set formfeed to CR+FF
Wrap lines
Set number of lines per page
Set margins
Set orientation
%%IncludeFeature: font
%%IncludeFeature: pointsize
%%IncludeFeature: map
%%IncludeFeature: number
%%IncludeFeature: tabs
%%IncludeFeature: lfiscrlf
%%IncludeFeature: criscrlf
%%IncludeFeature: ffiscrff
%%IncludeFeature: autowrap
%%IncludeFeature: linesperpage
%%IncludeFeature: lpmargins
%%IncludeFeature: lporientation
Document Formatting
Logical page orientation
Number up printing
Offset logical page
Print borders
Scale logical page
Print background images
Set printer resolution
Print page range
Duplex printing
Collate print job
Logical page size
Select number of copies
Select paper
Select paper
Select orientation
Select emulation
Logical margins
New page layout
168
%%IncludeFeature:
pageorientation
%%IncludeFeature: pagegrid
%%IncludeFeature: pageoffsets
%%IncludeFeature: border
%%IncludeFeature: pagescaling
%%IncludeFeature: background
%%IncludeFeature: resolution
%%IncludeFeature: pagerange
%%IncludeFeature: duplex
%%IncludeFeature: collate
%%IncludeFeature: pagesize
%%IncludeFeature: numcopies
%%IncludeFeature: input
%%IncludeFeature: output
%%IncludeFeature: orientation
%%IncludeFeature: emulation
%%IncludeFeature: margins
%%IncludeFeature: newlayout
Document Option Commands
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Select color separations
Select color or monochrome
Media type (such as thick stock)
%%IncludeFeature:
colorseparation
%%IncludeFeature: colormodel
%%IncludeFeature: mediatype
Job and Subjob Boundary Commands
Sessions (only via network interface)
End of document
%%Sessions
%%EndOfDocument
<ESC>%-12345X
PJL Command
One PJL command is supported by the magicolor 3300—UEL, the Universal
Exit Language command. This command, which is available only via the
parallel and USB interfaces, signals the printer to exit the current printer
language and begin a PJL dialog.
UEL<ESC>%-12345X
PJL Command
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169
Menus
Configuration Chart Conventions
The following conventions are used in the menu charts:
Some menu choices are marked as optional, indicating that the selection
appears in the menu only when the option is installed.
These charts show only the top-level menus. See the Crown Books for
detailed information on menu options.
Security Menu
Configuration
Security
Operator Control
Operator Menu
Set Password, Enable Password
Admin Menu
Set Password, Enable Password
Security Passwrd
Administration
Note: For more menu details and printer
configuration information, refer to the
Crown Books on the Documentation CD-ROM.
170
Menus
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Operator Control Menu
IDLE
Printer Configuration
Operator Control
Copies
Administration
001-999
Duplex*
Long Edge, Short Edge, Off
Collation
Off, On
Orientation
Portrait, Landscape
Upper, Multipurpose, Optional1**, Optional2**
Inputbin
Chain Inputbins
Off, On
Mutipurpose Sz
Color Separation
Letter, Legal, A4, Executive, B5 JIS, A5, Statement, Folio,
16 Kai, 32 Kai, Com10, C5, DL, Monarch, B5 ISO, C6, Chokei 3,
Chokei 4, Postcard, Custom
Off, On
Full Color, Monochrome
Color Model
ICC RGB Source, ICC Simulation, ICC Destination, ICC PCL
Source, Link Quality, SIM in RGB Links
Color Matching
Single User Mode, Network
Mode
Media Mode
For MPT Bin, For Upper Bin, For Optional 1 Bin*,
For Optional 2 Bin*
Media
Mode, Disk Space,
ResetAccounting, File Segment
Accounting***
Proof-Then-Print***
Consumables
Security
[Job Name 1 - 50]
Item Replaced, Print Statistics
Note: For more menu details
and printer configuration
information, refer to the
Crown Books on the
Documentation CD-ROM.
* Only on a magicolor 3300 DN or on a magicolor 3300 EN with optional duplex kit installed
** Only with an optional high-capacity input feeder installed
*** Only with an optional hard disk installed
171
Menus
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Administration Menu
Printer Configuration
Administration
Communications
Timeouts
USB
Parallel
Operator Control
Resident NIC
Emulations
ESP Default
PostScript
PCL 5e
HP-GL
LinePrinter
Special Pages
Print Status
Header Page
Trailer Page
Header Inputbin
Trailer Inputbin
CMM Profile Page
Test Page 1
Startup Options
Do Start Page
Do Sys/Start
Do Error Handler
Quick Config***
Manual Config
Enable Disk Swap**
Image Alignment
Rotate Simplex
Default Paper
Inputbin 1 Name
Inputbin 2 Name
Toner Low
Act.
Inputbin
5 Name*
Energy 6Saver
Inputbin
Name*
Def. Resolution
Outputbin
Name
Maintenance
Page
Recovery
Energy Saver
Memory
Engine
Consumables
Start Period
Miscellaneous
Save Defaults
Restore Defaults
Reboot System
New System Image
Disk Operations**
*
**
***
****
Security
Format Disk**
Backup Hard Disk**
Test Page 2
Calibration Page
Status Page Type
Energy Saver Mgt
Toner Low Action
Print Quality
Registration
Density
Capture PrintJob**
Keypad Language
Clock Operations****
Restore Disk**
Optional
Only with an optional hard disk installed
Not displayed if a hard disk is installed
Only on a magicolor 3300 DN or on a magicolor 3300 EN with
optional duplex kit installed
Note: For more menu details
and printer configuration
information, refer to the
Crown Books in PDF on the
Documentation CD-ROM.
172
Menus
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Administration/Communications/Resident NIC/
CrownNet Menu
Common Menu
Administration
Communications
Resident NIC
CrownNet
Common
*
Emulation
Mode
EtherTalk
LAN Manager
Spooling
HW
Address
Config
Page
Factory
Reset
On
On Input Idle
On Idle
Address
Yes
No
Yes
No
Optional
Min K Spool
Soft
Reset
Yes
No
Def Job Prio
NetWare
PS Protocol
TCP/IP
Ethernet
Speed
Auto
10 Half Duplex
100 Half Duplex
10 Full Duplex
100 Full Duplex
Note: For more menu details
and printer configuration
information, refer to the
Crown Books in PDF on the
Documentation CD-ROM.
173
Menus
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
EtherTalk Menu
Administration
Communications
Resident NIC
CrownNet
Common
*
Optional
EtherTalk
LAN Manager
Protocol
Network Ident
Enabled
Disabled
LaserWriter
KONICA MINOLTA
RC Res
HP Zoner Res
NetWare
TCP/IP
Connection
Zone Name
Conventional
Spooling
Both
Zone Part 1
Zone Part 2
Default
Note: For more menu details
and printer configuration
information, refer to the
Crown Books in PDF on the
Documentation CD-ROM.
174
Menus
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LAN Manager Menu
Administration
Communications
Resident NIC
CrownNet
Common
EtherTalk
Protocol
Enabled
Disabled
*
Optional
LAN Manager
Printer Name
Name
NetWare
TCP/IP
Default
Yes
No
Note: For more menu details
and printer configuration
information, refer to the
Crown Books in PDF on the
Documentation CD-ROM.
175
Menus
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
NetWare Menu
Administration
Communications
Resident NIC
CrownNet
Common
EtherTalk
Protocol
Config PServer
Enabled
Disabled
File Srv Name [1]
File Srv Name [2]
File Srv Name [3]
Default
PServer Name [1]
PServer Name [2]
PServer Name [3]
Job Check Delay
Conf Check Delay
LAN Manager
R/N Printer #1- 8
Printer Slot #
PServer Name [1]
PServer Name [2]
PServer Name [3]
Default
NetWare
Printer Name
Printer Name [1]
Printer Name [2]
Printer Name [3]
Default
TCP/IP
Frame Types
802.3 IPX Addr
Ether 2 IPX Addr
802.2 IPX Addr
SNAP IPX Addr
Configure NDS
*
Optional
Note: For more menu details
and printer configuration
information, refer to the
Crown Books in PDF on the
Documentation CD-ROM.
176
Menus
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
TCP/IP Menu
Administration
Communications
Resident NIC
CrownNet
Common
Protocol
Enabled
Disabled
Internet
Address
EtherTalk
Accnting/
RevChan
Accnting
Timeout
Subnet
Mask
LAN Manager
Enabled
Disabled
Protocol
NetWare
TCP/IP**
WINS
Pri WINS
Addr**
Sec WINS
Addr**
NBT
Scope ID
SNMP
NMS 1-5
Port
Assignment
Default
Router
LPD
Remove
Passwords
Yes
No
Remove
Hosts
Yes
No
Secure
Files
Yes
No
*
**
Banner
Enabled
Disabled
BOOTP
Enabled
Disabled
DHCP
Enabled
Disabled
RARP
Enabled
Disabled
Community
Optional
Pri and Sec WINS Addr are IP addresses of the Primary and
Secondary WINS servers (default 0.0.0.0). Default for WINS is
disabled. NBT Scope ID is any valid DNS domain name consisting
of 2 dot-separated parts, or a “*” (default blank). An empty string
(blank value) is ignored.
Bold = Default
Internet
Address
Access
Read
Write
Trap
Write-Trap
Read-Trap
None
Note: For more menu details
and printer configuration
information, refer to the
Crown Books in PDF on the
Documentation CD-ROM.
TCP/IP Menu
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
177
Regulatory Compliance
CE Marking
and Immunity
Requirements
(EU)
cTick Mark
Electromagnetic
Emissions
(EMI)
International (EU)
IEC 61000-4-2
IEC 61000-4-3
IEC 61000-4-4
IEC 61000-4-5
IEC 61000-4-6
IEC 61000-4-8
IEC 61000-4-11
ACA (Australia)
AS/NZS 3458
FCC (USA)
Title 47 CFR Ch. I,
Part 15
Industry Canada
(Canada)
ICES-003 Issue 3
ESD
Radiated Susceptibility
Fast Transients
Surge Immunity
Immunity to Conducted
Disturbance
Magnetic Field Immunity
Voltage Dips and Variations
ITE
Class B Digital Device
Class C RF Device
Class B Digital Device
International (EU)
EN 55022
Class B ITE
EN 61000-3-2
Harmonic Current Emissions
EN 61000-3-3
Voltage Fluctuations and Flicker
EN 300330-2 V1.1.1 RE (SRD)
Energy Saver
ENERGY STAR (USA ENERGY STAR Compliant
and EU)
Immunity ReInternational (EU)
quirements (EU) EN 55024
Immunity Characteristics
EN 301489-3 V1.3.1 RF Immunity Characteristics
Product Safety UL (USA)|
UL 1950, Third Edition
cUL (Canada)
CAN/CSA C22.2 No. 60850-00
International (EU)
EN 60950 and IEC 60950
Laser Safety
CDRH (USA)
Title 21 CFR Ch. I, Subchapter J
International (EU)
EN 60825-1
FCC Compliance Statement
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio
178
Regulatory Compliance
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
A shielded cable is required to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Attention
Any modifications or changes to this product not expressly approved in
writing by the manufacturer responsible for compliance to Federal
Regulations could void the user's authority to operate this product
within the Laws and Regulations of the Federal Communications
Commission.
Canadian Users Notice
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
CE Marking (Declation of Conformity)
This product complies with the following EU directives: 89/336/EEC, 73/23/
EEC, and 93/68/EEC directives.
This declaration is valid for the areas of the European Union (EU) only.
This device must be used with a shielded parallel interface cable and
shielded USB interface cable.
The use of non-shielded cables is likely to result in interference with radio
communications and is prohibited under 89/336/EEC rules.
Regulatory Compliance
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
179
Laser Safety
This printer is certified as a Class 1 laser product under the U.S. Department
of Health and Human Services (DHHS) Radiation Performance Standard
according to the Radiation Control for Health and Safety Act of 1968. This
means that the printer does not produce hazardous laser radiation.
Since radiation emitted inside the printer is completely confined within protective housings and external covers, the laser beam cannot escape from the
machine during any phase of user operation.
International Notices
Power Cord
The following power cord requirements are in effect for your 220 V printer.
Minimum
0.75 mm2
Minimum
H05 VV - F
The male plug is certified in the country in which the equipment is to be
installed, and the female plug is an IEC 320 connector.
Voltage
Attention Norwegian users: This equipment is designed to operate within
an IT power system where the line-to-line voltage does not exceed 240 V.
Lithium Batteries
Attention Swiss users: Lithium batteries need to be disposed of in
accordance with Annex 4.1 of SR814.013.
180
Regulatory Compliance
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Warranty Considerations
Various factors can affect a printer’s warranty, such as electrostatic damage,
unsupported consumables, and other actions listed on the following page.
Read your printer warranty carefully. For information about your warranty, go
to printer.konicaminolta.net/support, then click on the Answer Base.
If KONICA MINOLTA printer failure or damage is found to be directly attributable to the use of non-KONICA MINOLTA approved consumables, print
media, and/or accessories, KONICA MINOLTA will not repair the printer free
of charge. In this case, standard time and material charges will be applied to
service your printer for that particular failure or damage.
These Actions Will Result in Voiding Your Warranty
Print Media
Use of nonsupported transparency (OHP) media,
such as coated color transparencies.
Use of other nonsupported print media, such as ink
jet paper.
See chapter 2, “Using Media,” in the User’s Guide for
information about media. Check printer.konicaminolta.net/
support (click on Answer Base) for currently approved
media. To order approved transparency media, go to
www.q-shop.com.
Electrostatic
Failure to protect the printer controller board and any
Discharge
associated daughterboard or module from electrostatic
discharge or damage while performing any task involving
the controller board.
Instructions
Failure to follow instructions in the printer documentation.
Modifications
Any modifications or changes to this product not expressly
approved in writing by the manufacturer responsible for
compliance to Federal Regulations could void your
authority to operate this product within the Laws and
Regulations of the Federal Communications Commission.
Consumables Use of consumables not manufactured or supported by
KONICA MINOLTA. Any damage to the printer or quality
problems caused by a refilled toner cartridge use.
Imaging Unit or Any damage resulting from mishandling the imaging unit
Transfer Roller (including its four OPCs) or the transfer roller.
Accessories
Use of accessories not manufactured/supported by
KONICA MINOLTA.
Warranty Considerations
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
181
Attention
Don’t return any merchandise to the manufacturer without calling for a
Return Merchandise Authorization (RMA) number (Americas only).
Refer to the Service & Support Guide or www.konicaminolta.net/printer/
for the Technical Support telephone number where you can obtain an
RMA number. If the RMA number is not prominently visible on the
outside of items returned, KONICA MINOLTA will not accept receipt.
182
Warranty Considerations
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Index
A
Acc disabled message 115
Acc enabled message 115
Acc file x% full message 116
Acc files got removed message 116
Accessories
BuzzBox 128
DIMMs 131
Dual In-Line Memory Modules
(DIMMs) 128
Emulations 128
Fonts 128
Hard disk 145
Internal IDE hard disk drive 128
Media tray 128
Other software 128
Time-of-Day Clock 128
Additional memory 131
Administration menu 172
Advanced printing features
Memory 132
Advanced status page 136
Antistatic protection 129
Autoduplex 42
Automatic jam recovery 85
B
Battery 148
BuzzBox 128, 130
Adapter 130
Interface 130
Kit 130
Ribbon cable 130
C
Cancel all jobs message 117
Cancel job message 118
183
Index
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Cancelling job
Status message 118
Card
Security 130
Cassette (see tray) 147
Cautions
OPC belt cartridge 73
Class B device 178
Cleaning cycle
Imaging unit cleaning
rotations 55, 163
Internal cleaning cycle 73
Coated stock 24
Codes
Error 124
Color
Color Rendering Dictionaries
(CRDs) 49
Management 49
PANTONE© 49
Profiles 50
QCOLOR Technology 49
See also the CrownBook 50
Common Menu 173
Consumables
OPC belt cartridge 53
Toner 53
Warranty statement 53
Waste toner bottle 53
Continuous printing 36
Control panel messages 114
Controller
Specifications 158
CRDs 49
Created files message 118
Creating x file message 118
D
Deep sleep 119
Default memory 132
DIMMs 131
Direct printing from PDF 82
DOC
See Document Options Commands
Document Option Commands
Header/trailer page 167
HP PCL 5e emulation commands 167
HP-GL emulation commands 167
Job and subjob boundary
commands 169
Lineprinter emulation commands 168
Downloading 136
Emulation 136
Via CrownNet 136
Via Ethernet interface 136
Via parallel interface 136
Drivers 2, 3
Installing for Macintosh 5
Installing for Windows 5
Dual In-Line Memory Modules
See DIMMs 131
Duplex
Printing 42
Manual duplexing 42
Duplexer Jams 88
Duplexing
Manual 42
Memory requirements 41
E
Electrostatic discharge 129
Emulation
Downloading optional 136
End job message 118
Energy saver
Deep sleep 119
ENERGY Star 155
Envelopes
Formatting 26
Loading 38
Printing 26, 38
Environmental requirements 160
Error codes 124
Error message
Bins 121
Error messages 114
ESP 98, 106
Mode 98, 106
Timeout 98, 106
184
Index
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
EtherTalk
Menu 174
Extended accounting file size
message 119
F
FCC
Class B 178
Compliance 178
FCC
Caution 179
Fonts 138
Downloading disk fonts 138
ftp 137
G
Glossy 24
Glossy plain 24
Glossy stock thick 2 24
Glossy stock thick 3 24
Glossy Thick 1 24
Plain paper 24
Glossy stock 24
H
Hard disk 145
Header/trailer page, Document
Option Commands 167
Host Input 82
Host memory 82
HP PCL 5e
Document Option Commands 167
HP-GL
DOC 167
I
IDE hard disk 145
Idle
Status message 119
Idle message 119
Imageable area
Margins 20
ImageServer 138
Index stock 26
Installation
BuzzBox 130
Drivers and Utilities for Macintosh 5
Drivers and Utilities for NDPS 11
Drivers and Utilities for NetWare 11
Drivers and Utilities for UNIX 11
Drivers and Utilities for Windows 5
Hard disk 145
Linux 11
Macintosh PPDs 5
NetWare 11
NPDS 11
System software 2
UNIX 11
Interfaces 158
International notices
Notices
International 180
IPP
Internet Printing Protocol 165
Internet Pull Printing 165
J
Jam recovery, automatic 85
Jams 100
Duplexer 88
Locating 87
Media path 86
Messages 87
Preventing 84
Removing 88
Status messages 87
Job and subjob boundary, DOC 169
K
Keypad locked message 107
Keys
Security 130
Kit
BuzzBox 130
IDE hard disk 145
PlanetPress 139
QFORM 139
185
Index
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
L
Labels
Continuous printing 28
Loading 27, 28
Printing 27, 28
LAN Manager Menu 175
Laser
Radiation confined 179
Safety 179
Lineprinter, DOC 168
Lithium batteries 180
Loading
Envelopes 36
Thick stock 39
Loading media 31
M
Macintosh
Installation 5
PPDs 3
Margins 20
Media 147
Automatic jam recovery 85
Clearing media jams 88
Envelopes 26
Glossy stock 27
Index stock 26
Label stock 27
Loading 31
Margins 20
OHP film 18, 29
Path 86
Plain paper 24
Postcards 28
Preventing jams 84
Thick stock 25
Transparencies 18, 29
Transparencies (uncoated only) 29
Tray 147
Media jams 100
Removing 87
Media path 86
Media tray 18
Fill limit mark 33
Multipurpose 18
Optional HCIF 18
Media type 23
Media type, definition 23
Memory modules (DIMMs)
Dual in-line memory modules 131
Memory requirements 41
Memory/Quick Config 132
Messages 114
MICR checks 139
N
NetWare menu 176
Network mode 21
Norwegian user voltage notice 180
Notices
Canadian users 179
Norwegian user voltage 180
Swiss lithium batteries 180
O
OHP film also known as transparency
film 18, 29
On switch 105
OPC belt cartridge 62
Cautions 73
Operator Control menu 171
Optional media tray 31
output 21
Output tray 21
P
Page margins 20
PageScope Net Care 136
Emulation, downloading optional 136
Paper
Jams 100
Path, media 86
Pause 73
PCL
Drivers 3
PDF file printing 82
Physical specifications 161
PJL command
UEL command 169
186
Index
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Plain paper 24
PlanetPress 139
Please wait message 118
Postcard
Japanese size 28
Specifications 28
PostScript
Drivers 3
Printer definitions 3
PostScript files 138
Power requirements 154
ENERGY Star, compliance 155
Power saving mode 105
Power switch 105
Preventing paper jams 84
Print quality
All black sheet 111
Colors not correct 113
Image comes off when rubbed 111
Irregular print 109
Too light 108
Vertical lines 112
Print quality, definition 22
Print Status ? 136
Printer
Handling 72
Lifting 73
Pause for cleaning 73
See also Specifications
Speed 156, 157
Printing
Area 19
Envelopes 38
Labels 27, 28
Method 157
Speed 156, 157
Transparencies 25, 26, 29, 43, 120,
181
Printing status message 121
PRISM™ 49
Profile downloader 3
Proof and print 167
PS Wait Timeout 82
Put x paper in any bin message 122
Put x paper in x bin message 121
Q
QFORM 139
R
Radiation confined 179
Resetting accounting message 122
Resolution 132, 157
Return Merchandise Authorization
number 182
Returning, printer
182
RMA number 182
S
Service
Messages 114
Service messages 114
Shipping, printer
RMA number 182
Single user mode 21
Specifcations
Internal IDE hard disk 159
Specifications
CGM 158
Consumables 53, 162
Controller 156, 158
CPU 158
CrownNet Ethernet 158
Emulations 158
Engine 156
Environmental 160
Flash ROM 159
Fonts 158
ImageServer 158
Input sources 157
Interfaces 158
Lineprinter 158
Memory 159
Optional emulations 158
Options 159
Output 157
Parallel 158
Physical 161
Print method 157
187
Index
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
Print speed 156, 157
Resolution 157
System software 159
Temperature 160
Toner 157
Toner cartridges 53, 162
Warm-up time 157
Spool memory 82
Startup page 136
Static electricity discharge 129
Status message
Acc disabled 115
Acc enabled 115
Acc file x% full 116
Acc files got removed 116
Cancel all jobs 117
Cancel job 118
Created files 118
Creating x file 118
End job 118
Extended accounting file size 119
Idle 119
Please wait 118
Printing status 121
Put x paper in any bin 122
Put x paper in x bin 121
Resetting accounting 122
Waiting for idle 122
Warming up 122
Status page 136
Swiss lithium batteries notice 180
System memory requirements 41
System software
Installing 2
Specifications 159
T
TCP/IP 137
Menu 177
Temperature requirements 160
Thick stock
Loading 25
Printing 25
Time-of-Day clock 147
Timeout 82
Toner 157
Toner value kit 56
Toner cartridges 53, 54, 162
Life expectancy 54, 162
Transparencies 18, 29
Continuous printing 30
Loading 29
Printing
OHP film 29
Tray 147
A5 spacer 33
Also known as cassette 147
HCIF 31
Lower feeder unit (Trays 2 and 3) 147
Multipurpose 35
Multipurpose tray extender 35
Optional 31
Spacer for A5 paper 33
Upper 31
Upper (also known as Standard) (Tray
1) 147
Tray 1 147
Troubleshooting 80
Duplexing 104
Error codes 124
Media jams 100
Nothing is printed 107
Printer resets 103
Printer takes too much time 104
Status, service, and error messages
114
U
UEL command 169
UNIX 137
UNIX host software 3
Upper 18
Upper media tray 31
Utilities 2
Installing for Macintosh 5
Installing for Windows 5
V
Ventilation grilles 152
188
Index
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
W
Waiting for idle message 122
Waiting for idle status message 122
Warming up message 122
Warm-up time 157
Warranty 181
Wrist strap for antistatic
protection 129
189
Index
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500
EDNord - Istedgade 37A - 9000 Aalborg - telefon 96333500