advertisement
NV53
SERVICE GUIDE
®
Revision History
Please refer to the table below for the updates made on the NV53 service guide.
Date Chapter Updates
Service guide files and updates are available on the ACER/CSD web. For more information, refer to http://csd.acer.com.tw
Copyright
© 2009 Gateway, Inc. All rights reserved. Gateway, Gateway Country, the Gateway stylized logo, and the black-and-white spot design are trademarks or registered trademarks of Gateway, Inc. in the United States and other countries. All other brands and product names are trademarks or registered trademarks of their respective companies.
PRINTED IN TAIWAN
Contents
Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Hardware specifications and configurations . . . . . . . . . . . . . . . . . . . . . . . 7
Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Pointing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Wired LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Buttons/Indicators/Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Power savings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Notebook product tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Keyboard area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using the status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Using the capacitive touch keys . . . . . . . . . . . . . . . . . . . . . . . . . 24
Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using the webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
i
Contents
Navigating the BIOS setup utility . . . . . . . . . . . . . . . . . . . . . . . 29
BIOS setup utility menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Creating the Crisis Recovery disk . . . . . . . . . . . . . . . . . . . . . . . 38
Performing a BIOS recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Running the Flash utility: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Clearing a BIOS password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Unlocking the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Chapter 3: Replacing notebook components . . . . . . . . . . . . . . . . . . . . . . . . 43
Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Preparing the work space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Removing the bay cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Adding or replacing memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Replacing the wireless card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Replacing the optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Replacing the keyboard cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Replacing the multimedia board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Replacing the LCD panel assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Replacing the touchpad board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Replacing the modem board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Replacing the USB board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Replacing the Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Replacing the cooling assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Replacing the processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Replacing the LCD front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Replacing the webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Replacing the LCD panel hinge brackets . . . . . . . . . . . . . . . . . . . . . . . 103
Replacing the power button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Replacing the Kensington lock cap . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Replacing the microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Replacing the antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Replacing the LCD assembly lid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
ii
www.gateway.com
Diagnosing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
System test procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Testing the optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Testing the keyboard or auxiliary input device . . . . . . . . . . . . 117
Testing the memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Testing the power system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Testing the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Power-On Self-Test (POST) error message . . . . . . . . . . . . . . . . . . . . . 120
Index of error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
No-beep error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Phoenix BIOS beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Symptom-to-FRU error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Keyboard and touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Undetermined problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Chapter 5: Connector locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Top view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Bottom view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Chapter 6: FRU (Field-Replaceable Unit) list . . . . . . . . . . . . . . . . . . . . . .139
Appendix A: Test compatible components . . . . . . . . . . . . . . . . . . . . . . . 151
Microsoft® Windows Vista® Environment Test . . . . . . . . . . . . . . . . . 152
Appendix B: Online support information. . . . . . . . . . . . . . . . . . . . . . . . . 155
iii
iv
Contents
CHAPTER 1
System specifications
•
Preface
•
Features
•
System block diagram
•
Hardware specifications and configurations
•
Notebook product tour
1
CHAPTER 1: System specifications
Preface
Conventions
The following conventions are used in this manual:
Warning
Indicates a potential for personal injury.
Caution
Indicates a potential loss of data or damage to equipment.
Important
Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task.
General information
Before using this information and the product it supports, read the following general information.
This service guide provides you with all technical information relating to the basic configuration decided for Acer’s global product offering. To better fit local market requirements and enhance product competitiveness, your regional office may have decided to extend the functionality of a machine (such as add-on cards, modems, or extra memory capabilities). These localized features are not covered in this generic service guide. In such cases, contact your regional offices or the responsible personnel/channel to provide you with further technical details.
When ordering FRU parts: Check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it may not be noted in this printed service guide.
Acer-authorized Service Providers: Your Acer office may have a different part number code to those given in the FRU list of this printed service guide. You must use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
2
www.gateway.com
Features
Platform
• Processor
• AMD Turion™ II Ultra Dual-Core Mobile Processors: M640 (2.6 GHz),
M620 (2.5 GHz), M600 (2.4 GHz)
• AMD Turion™ II Dual-Core Mobile Processors: M520 (2.3 GHz), M500
(2.2 GHz)
• AMD Athlon™ II Dual-Core Mobile Processors: M320 (2.1 GHz), M300
(2.0 GHz)
• Core logic: ATI RS880M + SB710
• Wireless: Intel WiFi Link 5300/5100, Atheros b/g/n, or Ralink b/g/n
System memory
• Dual-channel DDR2 SDRAM support
• Up to 4 GB of DDR2 667/800 MHz, upgradeable using two SO-DIMM modules
Display and graphics
• 15.6" WXGA TFT LCD display panel
• 1366×768 resolution
• VGA memory: shared or 512 MB
• VGA controller: RS780M or ATI M92-XT
• Dual independent display support
• 16.7 million colors
• MPEG-2/DVD hardware-assisted capability (acceleration)
• MPEG-2/DVD decoding (for selected models)
• WMV9 (VC-1) support (acceleration)
• WMV9 (VC-1) and H.264 (AVC) decoding (for selected models)
• HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth
Digital Content Protection) support
Storage subsystem
• Industry standard 2.5” 120–500 GB hard disk drive
• Optical drive options:
• Blu-ray Disc™/DVD-Super Multi double-layer drive
• DVD-Super Multi double-layer drive
• 5-in-1 card reader, supporting Secure Digital™ (SD), MultiMediaCard
(MMC), Memory Stick
®
(MS), Memory Stick PRO™ (MS PRO), xD-Picture
Card™ (xD)
3
4
CHAPTER 1: System specifications
Input devices
• 99-, 100-, or 103-key keyboard, 2.5 mm (minimum) key travel
• Twelve function keys, four cursor keys, two Windows
®
keys
• Touchpad pointing device
• Capacitive touch keys
Audio
• Two built-in stereo speakers
• High-definition audio support
• MS-Sound compatible
• Built-in microphone on webcam
Communication
• Integrated webcam
• WLAN: Intel
®
WiFi Link 5300/5100 a/b/g/n, Atheros b/g/n, or Ralink b/g/n
• WPAN: Bluetooth
®
2.0+EDR (Enhanced Data Rate)
• LAN: 10/100/1000 Ethernet
I/O ports
• USB (four)
• External display (VGA) port
• Ethernet (RJ45)
• Modem (RJ11)
• Headphone/SPDIF Audio Out
• Microphone in
• DC in jack for AC adapter
• 5-in-1 card reader (SD™, MMC, MS, MS PRO, xD)
• HDMI™ port with HDCP support
Security
• Kensington lock slot
• BIOS-based user, supervisor, and HDD passwords
www.gateway.com
Physical specifications
• Dimensions: 372 × 250 × 37 mm (14.65 × 9.84 × 1.46 in)
• Weight: 3.1 kg (6.83 lb)
Environmental specifications
• Temperature
• Operating: 32 °F to 90 °F (0 °C to 35 °C)
• Non-operating: -4 °F to 140 °F (-20 °C to 60 °C)
• Humidity (non-condensing)
• Operating: 10% to 90%
• Non-operating: 5% to 95%
5
CHAPTER 1: System specifications
System block diagram
6
www.gateway.com
Hardware specifications and configurations
CPU
Item
CPU type
Core logic
CPU package
CPU core voltage
Specification
AMD Turion™ II Ultra Dual-Core Mobile Processors, AMD Turion™ II Dual-Core
Mobile Processors, or AMD Athlon™ II Dual-Core Mobile Processors
ATI RS880M + SB710
Socket-S1 (S1g2), µFCPGA
1.075V to 1.125V
Controllers
Item
Core logic
VGA
LAN
USB 2.0
Bluetooth
Wireless 802.11
Controller
ATI RS880M + SB710 n n
ATI Mobility Radeon HD 3200
ATI M92-XT
Broadcom BCM5764/BCM5784
ATI RS880M
Broadcom BCM2045 n n n n n
Intel WiFi Link 5100
Intel WiFi Link 5300
Atheros AR5B91/HB93 b/g/n
Atheros XB63 b/g
Ralink RT2700E b/g/n
Realtek RTS5159
Conexant CX20561 (Azalia)
Memory Card Reader
Audio Codec
BIOS
Item
BIOS vendor
BIOS version
Specification
Phoenix
V1.01
7
CHAPTER 1: System specifications
Item
Supported protocols
BIOS password control
Specification n n n n n n n n n n n n n n n n n n n n n n n n n
ACPI 1.0b/2.0/3.0 compliance
PCI 2.2 or later
System/HDD Password Security Control
INT 13H Extensions
PnP BIOS 1.0a
SMBIOS 2.4 or later
BIOS Boot Specification
Simple Boot Flag 1.0
Boot Block
PCI Bus Power Management Interface Specification
USB Specification 1.1/2.0
IEEE 1394 1.0
USB/1394 CD-ROM Boot Up support
PC Card Standard 1995 (PCMCIA 3.0 Compliant Device)
IrDA 1.0
Support HD audio
WfM 2.0, PXE 2.1
Preboot Execution Environment (PXE) 2.1
Boot Integrity Service Application Program Interface (BIS) 1.0
PC2002/2005 compliant
Intel Enhanced Speedstep Technology
ASF 2.0
TPM v1.2
AHCI support iAMT 4.0 or later (for Intel platform)
Manually set Supervisor and User passwords.
Memory
Item Specification
Memory controller
Memory size
SO-DIMM socket number
Supports memory size per socket
Built-in
0 MB (no on-board memory)
2 sockets
2 GB per SO-DIMM
Supports maximum memory size
4 GB
Supports SO-DIMM type n
DDR 2 Synchronous DRAM
Supports SO-DIMM Speed n
667/800 MHz
Supports SO-DIMM voltage
Supports SO-DIMM package
Memory module combinations n n
1.8V and 0.9V
1.5V
200-pin SO-DIMM
You can install memory modules in any combination as long as they match the above specifications.
8
www.gateway.com
Hard Disk Drive
Item
Vendor & Model
Name
Capacity (MB)
Bytes per sector
Data heads
Drive Format
Disks
Spindle speed
(RPM)
ST9160310AS
MK1655GSX
HTS543216L9A300
WD1600BEVT-22ZC
T0
160000
512
3/4
2
5400 RPM
Performance Specifications
Buffer size 8MB
Interface
Max. media transfer rate (disk-buffer,
Mbytes/s)
SATA
540
DC Power Requirements
Voltage tolerance 5V(DC) +/- 5%
ST9250315AS
ST9250320AS
MK2555GSX
HTS545025B9A300
WD2500BEVT-22ZCT0
250000
512
4
ST9320320AS
MK3255GSX
HTS545032B9A300
WD3200BEVT-22ZC
T0
320000
512
4
ST9500325AS
MK5055GSX
HTS545050B9A300
WD5000BEVT-22ZA
T0
500000
512
4
2
5400 RPM
8MB
SATA
540
5V(DC) +/- 5%
2
5400 RPM
8MB
SATA
850
5V(DC) +/- 5%
2
5400 RPM
8MB
SATA
3.0 GB/s (Max.)
Buffer to Host
5V(DC) +/- 5%
Optical drive
Item Specification
Vendor & model name
TOSHIBA SUPER-MULTI DRIVE DL 8X TS-L633B
LF
HLDS SUPER-MULTI DRIVE TRAY DL 8X GT20N
LF
SONY SUPER-MULTI DRIVE DL 8X AD-7580S LF
PLDS SUPER-MULTI DRIVE DL 8X DS-8A3S LF
Performance Specification
Transfer rate
(KB/sec) n n
Sustained: with CD: Max 3.6Mbytes/sec with DVD: Max 10.08Mbytes/sec
Buffer Memory 2MB
SONY BD COMBO 12.7mm Tray DL 2X BC-5500S
LF
PLDS BD COMBO 12.7mm Tray DL 2X DS-4E1S
HLDS BD COMBO 12.7mm Tray DL 2X CT-10 n n n
Sustained: with CD: Max 3.6Mbytes/sec with DVD: Max 10.8Mbytes/sec with BD: Max 11Mbytes/sec n n for CD/DVD: 2MB for BD: 4.5MB
Interface SATA
9
CHAPTER 1: System specifications
Item Specification
Applicable disc format
CD: CD-DA, CD-ROM, CD-ROM XA, Photo CD (multi-session), Video CD, Cd-Extra (CD+), CD-text
DVD: DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB) DVD-R DL, DVD-RW, DVD-RAM, DVD+R,
DVD+R DL, DVD+RW
CD:
CD-DA (Red Book) - Standard Audio CD & CD-TEXT
CD-ROM (Yellow Book Mode1 & 2) - Standard Data
CD-ROM XA (Mode2 Form1 & 2) - Photo CD, Multi-Session
CD-I (Green Book, Mode2 Form1 & 2, Ready, Bridge)
CD-Extra/ CD-Plus (Blue Book) - Audio & Text/Video
Video-CD (White Book) - MPEG1 Video
CD-R (Orange Book Part)
CD-RW & HSRW (Orange Book Part Volume1 & Volume 2
Super Audio CD (SACD) Hybrid type
US & US+ RW
DVD:
DVD-ROM (Book 1.02), DVD-Dual
DVD-Video (Book 1.1)
DVD-R (Book 1.0, 3.9G)
DVD-R (Book 2.0, 4.7G) - General & Authoring
DVD+R (Version 1.0)
DVD+RW
DVD-RW (Non CPRM & CPRM)
DVD°”R Dual
Loading mechanism
Load: Manual
Power Requirement
Input Voltage 5 V +/- 5% (Operating)
Blu-Ray:
BD-R, BD-R DL, BD-RE, BD-RE DL
Release: (a) Electrical (Release Button), (b) ATAPI command, (c) Emergency
5 V +/- 5% (Operating)
LCD
Item
Vendor
Screen diagonal (mm)
Display resolution (pixels)
Pixel pitch
Pixel arrangement
Display mode
Typical white luminance (NIT) also called brightness
Luminance uniformity
Contrast ratio
Response tme (msec)
Nominal input voltage VDD
Specification n n n n
CMO
AUO
Samsung
LPL
15.6 inches
1366×768
0.204 x 0.204
R.G.B. Vertical Stripe
Normally white
220
1.25 max.
400~500 typical
8
+3.3V
10
www.gateway.com
Item
Viewing angle (degree)
Horizontal: Right/Left
Vertical: Upper/Lower
Operating
Storage (shipping)
Specification
45/45
15/35
0 to +50
-40 to +60
Keyboard
Item
Keyboard controller
Total number of keypads
Windows logo key
Internal & external keyboard work simultaneously
Specification
Winbond WPC773
99/100/103-key
Yes
Plug USB keyboard to the USB port directly
Pointing device
Item
Type
Buttons
Specification n n
Synaptics TM00540-001 Touchpad
ALPS KGDFF0031A Touchpad
Left/Right
Memory card reader
Item
Controller
Cards supported
Compliancy
Specification
Realtek RTS5159
Support 5-in-1 card reader (MMC, MS, MS-pro, SD, and xD) n n n n n n n n n n
Complies to SDIO Host Interface Specification Rev 1.0
Supports MMC, MMCplus, SD Memory, and SDIO cards
SDIO Version 1.10 compliant with High-Speed Mode
SD Host Interface Specification v1.0
SD Host Interface Specification v2.0
SD HC (High Capacity SD memory card)
Supports SD memory card, with CPRM security
Complies to MultiMediaCard™ Version 4.0
Supports Memory Stick™ and MS PRO media cards
Supports xD-Picture™ card and SmartMedia™ cards
11
CHAPTER 1: System specifications
Audio
Item
Audio controller
Audio onboard or optional
Mono or stereo
Resolution
Compatibility
Sampling rate
Internal microphone
Internal speaker/quantity
Specification
Conexant CX20561
Built-in
Stereo
24-bit DAC and ADC
HD Audio
192 kHz maximum sample rate
With webcam
2 speakers
Wired LAN
Item
LAN chipset
Supports LAN protocol
LAN connector type
LAN connector location
Features
Specification
Broadcom BCM5764/BCM5784
10/100/1000 Mbps
RJ45
Left side n n n
Integrated 10/10/1000 BASE-T transceiver
PCI v2.2 compliant
Wake on LAN support meeting ACPI requirements
Bluetooth
Item
Chipset
Data throughput
Protocol
Interface
Connector type
Specification
Broadcom BCM2045
2.1 Mbit/s
Bluetooth 2.0
USB (board level)
Wireless via Bluetooth protocols
12
www.gateway.com
Wireless LAN
Item
Chipset
Data throughput
Protocol
Interface
Specification n n n n n n
Intel WiFi Link 5100
Intel WiFi Link 5300
Atheros AR5B91/HB93 b/g/n
Atheros XB63 b/g
Ralink RT2700E b/g/n
WNC WiMAX
11~54 Mbps, up to 270 Mbps for Draft-N n n n n n
IEEE 802.11a
IEEE 802.11b
IEEE 802.11g
IEEE 802.11 Draft-N
IEEE 802.16e
PCI bus (mini PCI socket for wireless module)
USB
Item
Chipset
USB compliancy level
OHCI
Number of USB ports
Location
Specification
ATI SB710
2.0
USB 1.1 and USB 2.0 host controller
4 n n
Two on the left side
Two on the right side
Buttons/Indicators/Ports
Item
Buttons
Indicators
Ports
Specification n n
Power button
Capacitive touch keys n n n n n n
Bluetooth
Hard drive
Num lock
Caps lock
Battery charge
Power n n n n n n n n n
USB (four)
External display (VGA) port
Ethernet (RJ45)
Modem (RJ11)
Headphone/SPDIF Audio Out
Microphone in
DC in jack for AC adapter
5-in-1 card reader (SD™, MMC, MS, MS PRO, xD)
HDMI™ port with HDCP support
13
CHAPTER 1: System specifications
Camera
Item
Model
Interface
Resolution
Signal to noise ratio
Sensor
Power
Built-in microphone
LED
Specification n n
Chicony CNF701721004973L
Suyin CN0314-SN30-OV03-5
USB 2.0
0.3 M pixels (640x480)
42 dB
CMOS 1/4
5 V
Yes
No
Fans
CPU temperature (° C)
45-50
55-66
68-74
78-83
86-91
Fan speed (rpm)
0-3000
0-3300
3300-3800
3800-4100
4100-4800
Acoustic level (dBA)
29
33
38
40
40
Throttling 50%: % is controlled by operating system. Temperature point is 95 °C. OS shut down at 100 °C; H/W shut down at 105 °C
Battery
Item
Vendor type
Pack capacity
Number of battery cell
Package configuration
Normal voltage
Charge voltage
Specification n n n n
Panasonic
Sanyo
Sony
Simplo
Li-ion
4400mAH—5800mAH
6
3 cells in series, 2 series in parallel
11.1V
12.6V (max)
14
www.gateway.com
Power supply
Item Specification
Vendor n n n
Delta
Liteon
Hipro
Input rating 90V AC to 264V AC, 47Hz to 63Hz
Maximum input AC current 1.7A (max)
Output rating 19V DC, 3.42A, 65W
Power savings
ACPI mode
Mech. Off (G3)
Soft Off (G2/S5)
Working (G0/S0)
Suspend to RAM (S3)
Save to Disk (S4)
Power Management
All devices in the notebook are turned off completely.
OS initiated shutdown. All devices in the notebook are turned off completely.
Individual devices such as the CPU and hard disc may be power managed in this state.
n n n n n n n
CPU set power down
VGA suspend
PCMCIA suspend
Audio power down
Hard drive power down
Optical drive power down
Super I/O low power mode
Also called Hibernation mode. System saves all system states and data onto the disc prior to powering off the whole system.
15
CHAPTER 1: System specifications
Notebook product tour
Important
Case color may vary from that shown in the pictures.
Front View
Left View
Ventilation fan
Component
Ventilation fan
Icon Description
Helps cool internal components.
Warning: Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin.
Caution: Do not block or insert objects into these slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook.
Caution: Provide adequate space around your notebook so air vents are not obstructed. Do not use the notebook on a bed, sofa, rug, or other similar surface.
Ethernet jack
HDMI out jack
Headphone jack
Kensington lock slot
Power connector
Monitor port
USB port
Microphone jack
Memory card reader
Component
Kensington™ lock slot
Power connector
Ethernet jack
Icon
Monitor port
HDMI out jack HDMI
Description
Secure your notebook to an object by connecting a Kensington cable lock to this slot.
Plug the AC adapter cable into this connector.
Plug an Ethernet network cable into this jack. Plug the other end of the cable into a cable modem, DSL modem, or an Ethernet network jack.
Plug an analog VGA monitor or projector into this port.
Plug an HDMI device, such as a high definition television, into this optional jack.
16
Right View
www.gateway.com
Component
USB port
Microphone jack
Icon Description
Plug USB devices (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse) into these ports.
Plug a microphone into this jack.
Headphone jack
Memory card reader
Plug amplified speakers or headphones into this jack. The built-in speakers are turned off when speakers or headphones are plugged into this jack.
Headphone with SPDIF support
Insert a memory card from a digital camera, MP3 player, PDA, or cellular telephone into the memory card reader. The memory card reader supports Memory Stick®, Memory Stick Pro®,
MultiMediaCard™, Secure Digital™, and xD-Picture Card™cards.
Component
USB port
DVD drive
Modem jack
Power button
Icon
DVD drive USB port Modem jack
Power button
Description
Plug a USB device (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse) into this port.
Insert CDs or DVDs into this drive.
Plug a dial-up modem cable into this optional jack.
Press to turn the power on or off. You can also configure the power button for Sleep/Resume mode.
17
CHAPTER 1: System specifications
Rear View
Bottom View
Component
Ventilation fan
Ventilation fan
Icon Description
Helps cool internal components.
Warning: Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin.
Caution: Do not block or insert objects into these slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook.
Caution: Provide adequate space around your notebook so air vents are not obstructed. Do not use the notebook on a bed, sofa, rug, or other similar surface.
Battery
Battery latch
Battery lock
Ventilation slots and cooling fan
Memory/
Hard drive bay
Component Icon
Battery
Battery lock
Description
Provides power when the notebook is not plugged into AC power.
Slide to unlock the battery.
Battery latch Slide to release the battery.
Memory bay Memory modules are located in this bay.
18
www.gateway.com
Component Icon
Hard drive bay
Ventilation slots and cooling fan
Description
The hard drive is located in this bay.
Helps cool internal components.
Warning: Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin.
Caution: Do not block or insert objects into these slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook.
Caution: Provide adequate space around your notebook so air vents are not obstructed. Do not use the notebook on a bed, sofa, rug, or other similar surface.
Keyboard area
Speakers
Status indicators
Keyboard
Capacitive touch keys
Power/Battery indicators
Touchpad
Component
Speakers
Status indicators
Keyboard
Power indicator
Battery charge indicator
Icon Description
Left and right speakers deliver stereo audio output.
Inform you when a drive is in use or when a button has been pressed that affects how the keyboard is used. For more information, see
“Using the status indicators” on page 21 .
Provides all the features of a full-sized, computer keyboard. For more
information, see “Using the keyboard” on page 21 .
n n n
LED on - Notebook is on.
LED blinking - Notebook is in Sleep or Hybrid Sleep mode.
LED off - Notebook is off.
n n n n
LED orange - Battery is fully charged.
LED blinking orange - Battery is charging.
LED blinking red - Battery charge is very low.
LED solid red - Battery is malfunctioning.
Important: This LED only lights up when your notebook is connected to
AC power or the battery charge is very low.
19
LCD panel
CHAPTER 1: System specifications
Component
Touchpad
Capacitive touch keys
Icon Description
Provides all the functionality of a mouse. For more information, see
“Using the EZ Pad touchpad” on page 25 .
Press to access capacitive touch key function. For more information, see
“Using the capacitive touch keys” on page 24
.
Microphone Webcam
Component
Webcam
Microphone
Icon Description
Use to let others see who they are communicating with when making
VoIP calls. For more information, see
“Using the webcam” on page 26 .
Use to talk through when making Voice over Internet Protocol (VoIP) calls.
20
www.gateway.com
Using the status indicators
Important
If none of the indicators are on, you may need to press F N +F1 to toggle the status indicators on.
Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used. The status indicators are located below the screen.
Indicator
Bluetooth
Hard drive
Num lock
Caps lock
Battery charge indicator
Power indicator
Power
Battery
HDD Num lock
Caps lock Bluetooth
Icon Description n n
LED on - Bluetooth communication is turned on.
LED off - Bluetooth communication is turned off.
n n
LED blinking - The drive is being accessed.
LED off - The drive is not being accessed.
n n
LED on - Num lock is turned on.
LED off - Num lock is turned off.
n n
LED on - Caps lock is turned on.
LED off - Caps lock is turned off.
n n
LED blue - Battery is fully charged.
LED red - Battery is charging.
Important: This LED only lights up when your notebook is connected to AC power.
n n n
LED on - Notebook is on.
LED blinking - Notebook is in Sleep or Hybrid Sleep mode.
LED off - Notebook is off.
Using the keyboard
Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows and function keys for specific system operations.
Function keys/
System keys
Numeric keypad/
Navigation keys
F N key Windows key Application key Arrow keys
21
22
CHAPTER 1: System specifications
Key types
The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key.
Key type
Function keys
Icon
System keys
Navigation keys
F N key
Windows key
Application key
Description
Press these keys labeled F1 to F12 to perform actions in programs.
For example, pressing F1 may open help.
Each program uses different function keys for different purposes.
See the program documentation to find out more about the function key actions.
Press these colored keys in combination with the F N key to
perform specific actions. For more information, see “System key combinations” on page 22 .
Press these keys to move the cursor to the beginning of a line, to the end of a line, up the page, down the page, to the beginning of a document, or to the end of a document.
Press the F N key in combination with a colored system key to perform a specific action.
Press this key to open the Windows Start menu. This key can also be used in combination with other keys to open utilities like
F (Search utility), R (Run utility), and E (Computer window).
Press this key for quick access to shortcut menus and help assistants in Windows.
Arrow keys Press these keys to move the cursor up, down, right, or left.
System key combinations
When you press the F N key and a system key at the same time, your notebook performs the action identified by the text or icon on the key.
Press and hold F N , then press this system key...
To...
Turn the capacitive touch key LEDs on or off. For more information, see
“Using the status indicators” on page 21 .
Enter Sleep mode or Hybrid Sleep mode. Press the power button to leave Sleep mode.
n n n
Toggle the notebook display in the following order:
The LCD
An external monitor or projector (a monitor or projector must be plugged into the monitor port or HDMI port on your notebook)
Both displays at the same time
www.gateway.com
Press and hold F N , then press this system key...
To...
6
Turn the optional Bluetooth radio on or off.
Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. Bluetooth communication devices are examples of devices that provide wireless communication.
Important: The wireless network switch must be in the ON position for this button to work. For more information, see
.
Mute the sound. Press the key combination again to restore the sound.
F7
F8
Turns the display screen backlight off to save power. Press any key to return.
Play/ Pause—Plays or pauses the CD or DVD.
Stop—Stops playing the CD or DVD.
Previous—Skips back one CD track or DVD chapter.
Next—Skips ahead one CD track or DVD chapter.
23
CHAPTER 1: System specifications
Using the capacitive touch keys
PowerSave MyBackup Wireless switch
Touchpad toggle
Mute Decrease volume
Increase volume
(only for certain models)
Programmable key
MyBackup Wireless switch
Touchpad toggle
Mute Decrease volume
Increase volume
(only for certain models)
Button Description
PowerSave key—enable Gateway PowerSave solution. The Gateway PowerSave solution uses the power-saving features of your computer’s graphics sub-system to reduce overall power consumption. When you press the Gateway PowerSave key, the Windows graphics scheme will be changed to Windows Vista Basic, screen brightness reduced and the graphics chip will be switched to a lower speed.
Press the Gateway PowerSave key again to return to your previous settings. (only for certain models)
Programmable key—the programmable key will run the Launch Manager, you can assign an application as your needed. (only for certain models)
MyBackup key—launch Gateway MyBackup solution. The Gateway MyBackup solution is a simple three-step process that allows you to create backup copies of your entire system or selected files and folders according to a schedule or as you need to.
Wireless switch—turn the optional IEEE 802.11 wireless network radio on or off.
For more information, see “Wireless Ethernet Networking” in your online User
Guide.
Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 communication devices are examples of devices that provide wireless communication.
Touchpad toggle—turn the internal touchpad on and off.
Mute—mutes the sound. Press again to restore the sound.
Decrease volume —press to decrease volume.
Increase volume —press to increase volume.
24
www.gateway.com
Using the EZ Pad touchpad
The EZ Pad™ consists of a touchpad, two buttons, and a scroll zone.
Touchpad
Left button Right button
When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. You can use the scroll zone to scroll through documents. Use of the scroll zone may vary from program to program.
You can use the EZ Pad left and right buttons below the touchpad to select objects.
Do this...
To...
Move the pointer on the screen.
Move your finger around on the touchpad. If you run out of space and need to move the pointer farther, lift your finger, move it to the middle of the touchpad, then continue moving your finger.
Select an object on the screen.
Position the pointer over the object. Quickly press and release the left button once. This action is called clicking.
25
CHAPTER 1: System specifications
To...
Start a program or open a file or folder.
Do this...
Position the pointer over the object. Press the left button twice in rapid succession. This action is called double-clicking.
Access a shortcut menu or find more information about an object on the screen.
Move an object on the screen.
Position the pointer over the object. Quickly press and release the right button once.
This action is called
right-clicking.
Position the pointer over the object. Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it.
Using the webcam
You can use the optional webcam with many of the available Internet chat programs to add video and audio to your chat session. In addition, by using the software included with the webcam, you can take pictures or create video clips.
Microphone Webcam
26
CHAPTER2
System utilities
•
BIOS setup utility
•
BIOS recovery
•
Clearing a BIOS password
•
Unlocking the hard drive
27
CHAPTER 2: System utilities
BIOS setup utility
The BIOS setup utility is a hardware configuration program built into the notebook’s
BIOS (Basic Input/Output System). The notebook was shipped already properly configured and optimized. However, if the user encounters configuration problems, you may need to run Setup.
To run the BIOS Setup Utility:
1 Turn on the notebook.
If the computer is already turned on, save your data and close all open applications, then restart the computer.
2 Press F2 when the Press <F2> to enter Setup prompt appears on the bottom of the screen.
Use the left and right arrow keys to move between selections on the menu bar.
28
www.gateway.com
Navigating the BIOS setup utility
Use the keys listed in the legend bar on the bottom of the Setup screen to work your way through the various menu and submenu screens.
To use the BIOS setup utility:
• To choose a menu, use the left
← and right
→ arrow keys.
• To choose an item, use the up
↑ and down
↓ arrow keys.
• To change the value of a parameter, press F5 or F6.
• A plus sign (+) indicates the item has sub-items. Press E NTER to expand this item.
• To load default settings, press F9.
• To save changes made and close the utility, press F10.
1 Press E SC while you are in any of the menu screen to display the Exit menu.
Important
• You can change the value of a parameter if it is enclosed in square brackets.
• Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific
Help part of the screen. Read this information carefully when making changes to parameter values.
• The screenshots used in this section are for illustration only. The values displayed may not be the same as those in your computer.
BIOS setup utility menus
The Setup utility has five menus for configuring the various system functions.
These include: Information, Main, Security, Boot, and Exit.
Important
• The screenshots used in this section are for illustration only. The values displayed may not be the same as those in your computer.
Actual screen information varies by model, installed features, and location.
• In the descriptive table following each of the screenshot, settings in boldface are the default settings.
29
CHAPTER 2: System utilities
Information
The Information menu displays a summary of your computer hardware information.
These information are necessary for troubleshooting and may be required when asking for technical support.
30
Parameter
CPU Type
Description
Displays the processor model and speed.
CPU Speed
IDE0 Model Name
Displays the processor speed.
Displays the model name of the hard drive installed on the primary IDE master.
IDE0 Serial Number Displays the serial number of the hard drive installed on the primary IDE master.
ATAPI Model Name Displays the model name of the installed optical drive.
System BIOS
Version
VGA BIOS Version
KBC Version
Serial Number
Asset Tag Number
Displays system BIOS version.
Displays the VGA firmware version.
Displays the keyboard controller version.
Displays the system serial number.
Displays the system asset tag number
Product Name Displays the official model name of the computer.
Manufacturer Name Displays the name of the computer manufacturer.
UUID Number Displays the computer’s UUID (universally unique identifier).
UUID is an identifier standard used in software construction, standardized by the Open Software Foundation (OSF) as part of the Distributed Computing Environment (DCE).
www.gateway.com
Main
Use the Main menu to set the system time and date, and other basic options.
Parameter
System Time
System Date
Total Memory
Video Memory
Quiet Boot
Network Boot
F12 Boot Menu
Description
Displays the system time. The time is expressed in a 24-hour format.
Format/Options
HH:MM:SS
(hour:minute:second)
Displays the system date.
Enables or disables the Quiet Boot function.
When enabled, BIOS setup is in graphical mode and displays only the computer brand logo during POST and while booting.
When disabled, BIOS setup is in conventional text mode and displays the system Summary Screen.
MM/DD/YYYY
(month/day/year)
Displays the size of system memory detected during boot-up.
Displays the size of video memory detected during boot-up.
Disabled
Enabled
When enabled, a remote host with appropriate boot image can boot this computer. (only works with an Ethernet device.)
Enables or disables the Boot menu during
POST.
Disabled
Enabled
Disabled
Enabled
31
.
CHAPTER 2: System utilities
Parameter
D2D Recovery
SATA Mode
Description
Enables or disables the D2D Recovery function. This function allows the user to create a hidden partition on the hard drive to store the operation system. User can then use this partition to restore the system to factory defaults by pressing the Alt+F10 keys during system boot-up.
Select the SATA controller operating mode.
When set to AHCI (Advanced Host
Controller Interface), the SATA controller enables its AHCI and RAID features when the computer boots up.
When set to IDE, the SATA controller disables its AHCI and RAID functions when the computer boots up.
Note: If you do not intend to use the AHCI or RAID features set this parameter to IDE to speed up the boot-up time.
Format/Options
Disabled
Enabled
AHCI
IDE
Security
Use the Security menu option to set system passwords to protect your computer from unauthorized use.
I n f o r m a t i o n
H D D P a s s w o r d i s :
M a i n
P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y
S e c u r i t y B o o t E x i t
I t e m S p e c i f i c H e l p
S e t S u p e r v i s o r P a s s w o r d
S e t U s e r P a s s w o r d
S e t H D D P a s s w o r d
P a s s w o r d o n B o o t :
C l e a r
C l e a r
C l e a r
[ E n t e r
[ E n t e r ]
]
[ E n t e r ]
[ D i s a b l e d ]
S u p e r v i s o r P a s s w o r d c o n t r o l s a c c e s s o f t h e w h o l e s e t u p u t i l i t y.
I t c a n b e u s e d t o b o o t u p w h e n P a s s w o r d o n b o o t i s e n a b l e d .
F1
Esc
H e l p
E x i t
S e l e c t I t e m
S e l e c t M e n u
-/+
Enter
C h a n g e Va l u e s
S e l e c t S u b - M e n u
F9
F10
S e t u p D e f a u l t s
S a v e a n d E x i t
Parameter
Supervisor
Password Is
User Password Is
Description
Displays the supervisor password status.
Displays the user password status.
HDD Password Is Displays the hard drive password status.
Option
Clear
Set
Clear
Set
Clear
Set
32
www.gateway.com
Parameter
Set Supervisor
Password
Description Option
Press Enter to set a supervisor password. When set, this password will allow the user to access and change all settings in the Setup
Utility.
Set User Password Press Enter to set a user password. When set, this password will restrict a user’s access to the Setup menus. Only the following menus will be accessible:
• System Time and System Date
• All Exit menu options excluding Load Setup Defaults
Note: A supervisor password must first be set before creating a user password.
If Password on Boot is enabled, the user must enter the user password each time the notebook is turned on or wakes from
Sleep.
Set HDD
Password
Password on Boot
Press Enter to set password for accessing the hard disk drive
(HDD) password. It will be required during boot-up or when waking from hibernation mode.
Referred to as the power-on password. When enabled, the user or supervisor password will be required to boot up the system.
Note: A supervisor password must first be set before creating a user password.
Disabled
Enabled
Caution
When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password.
Setting a password
Note the following reminders before you define a system password:
• The maximum length of password contains 8 alphanumeric characters.
• System passwords are case-insensitive.
• When typing the password, only shaded blocks representing each typed character are visible.
To set a supervisor password:
1 Press
↑
or
↓
to highlight Set Supervisor Password , then press Enter .
The Set Supervisor Password box opens.
2 Type a password, then press Enter .
33
34
CHAPTER 2: System utilities
3 Retype the password to verify the first entry, then press Enter .
You will be prompted to save the new password.
4 Press Enter .
5 Press F10 to save the password and close the Setup Utility or you can proceed to setting a user password.
To set a user password:
1 Press
↑
or
↓
to highlight Set User Password , then press Enter .
The Set User Password box opens.
2 Type a password, then press Enter .
3 Retype the password to verify the first entry, then press Enter .
You will be prompted to save the new password.
4 Press Enter .
5 Press F10 to save the password and close the Setup Utility.
Changing a password
To change a password:
1 Press
↑
or
↓
to highlight the Set Supervisor Password or Set User Password field, then press Enter .
The Set Supervisor Password or Set User Password box opens.
2 Type the current password, then press Enter .
3 Type a new password, then press Enter .
4 Retype the new password to verify the first entry, then press Enter .
You will be prompted to save the new password.
5 Press Enter .
6 Press F10 to save the password and close the Setup Utility or you can proceed to setting a user password.
www.gateway.com
Removing a password
To remove a password:
1 Press
↑
or
↓
to highlight the Set Supervisor Password or Set User Password field, then press Enter .
The Set Supervisor Password or Set User Password box opens.
2 Type the current password, then press Enter .
3 Press Enter twice without entering anything in the new and confirm password fields.
You will be prompted to confirm the password removal.
4 Press Enter .
5 Press F10 to save the password and close the Setup Utility or you can proceed to setting a user password.
Resetting a password
If you have forgotten the user password, the computer will continue to function normally but you will have limited access to the Setup utility.
If you have enabled the Password on Boot field and you forget the supervisor password, you will not be able to boot up the computer. The same thing applies if you forget the HDD password.
To clear a lost BIOS password (user or supervisor password) you need to short
the clear password hardware gap located on the system board. Go to page 40
for instructions.
To regain access to your computer if you lose the HDD password, you need to generate a master password and unlock your hard drive. Go to
instructions.
35
36
CHAPTER 2: System utilities
Boot
Use the Boot menu to set the preferred drive sequence in which the Setup utility attempts to boot the operating system.
I n f o r m a t i o n M a i n
P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y
S e c u r i t y B o o t E x i t
I t e m S p e c i f i c H e l p
B o o t p r i o r i t y o r d e r :
1 : I D E 0 : X X X X X X X X X X X - ( X X )
2 : C D / D V D : X X X X X X X X X X X - X X X X X - ( X
3 : N e t w o r k B o o t : X X X X X X X X X X X X X X X X
4 :
5 :
U S B H D D :
U S B F D D :
6 : U S B K e y :
7 : U S B C D / D V D R O M :
U s e < > o r < > t o s e l e c t a d e v i c e , t h e n p r e s s < F 6 > t o m o v e i t u p t h e l i s t , o r < F 5 > t o m o v e i t d o w n t h e l i s t . P r e s s < E s c > t o e s c a p e t h e m e n u .
F1
Esc
H e l p
E x i t
S e l e c t I t e m
S e l e c t M e n u
-/+
Enter
C h a n g e Va l u e s
S e l e c t S u b - M e n u
F9
F10
S e t u p D e f a u l t s
S a v e a n d E x i t
To set boot drive sequence:
1 Press
↑
or
↓
to highlight a bootable device.
2 Press F5 or F6 to move the selected device up or down the boot sequence.
3 Press F10 to save the changes you made and close the Setup utility.
www.gateway.com
Exit
The Exit menu screen lists options for quitting from the Setup Utility.
I n f o r m a t i o n M a i n
P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y
S e c u r i t y B o o t E x i t
I t e m S p e c i f i c H e l p
E x i t S a v i n g C h a n g e s
E x i t D i s c a r d i n g C h a n g e s
L o a d S e t u p D e f a u l t s
D i s c a r d C h a n g e s
S a v e C h a n g e s
E x i t S y s t e m S e t u p a n d s a v e y o u r c h a n g e s t o
C M O S .
F1
Esc
H e l p
E x i t
S e l e c t I t e m
S e l e c t M e n u
-/+
Enter
C h a n g e Va l u e s
S e l e c t S u b - M e n u
F9
F10
S e t u p D e f a u l t s
S a v e a n d E x i t
Option
Exit Saving Changes
Exit Discarding
Changes
Load Setup Default
Discard Changes
Save Changes
Description
Saves changes made and closes the Setup utility. Keyboard shortcut: F10
Discards changes made and closes the Setup utility.
Loads the factory-default settings for all Setup parameters.
Keyboard shortcut: F9
Discards all changes made to the Setup utility and loads previous configuration settings.
Saves all changes made to the Setup utility.
37
CHAPTER 2: System utilities
BIOS recovery
An interruption during a BIOS flash procedure (e.g. a power outage) can corrupt the BIOS code, which will cause the system to go into an unbootable state. You need to access and execute the boot block program to reboot the computer and recover the regular BIOS code.
Caution
Observe the following when performing a BIOS recovery:
• Make sure the battery pack is installed to the system and that the computer is connected to a UPS unit during the BIOS recovery and BIOS flash procedures.
• The BIOS crisis recovery disk should be prepared in a computer running the Windows XP or Windows Vista OS.
Creating the Crisis Recovery disk
To create the Crisis Recovery disk:
1 Prepare a removable USB storage device with a capacity size greater than
10 MB.
Note that all data on the USB storage device will be cleared during the creation of the crisis disk.
2 Set up a computer running the Windows XP or Windows Vista OS and plug in the USB storage device into an available USB port.
3 Decompress the Crisis Package Source.
4 Select WINCRIS.exe
and then select Run as administrator .
5 Keep the default settings and then click Start button.
6 When the pop-up warning dialog box appears, click OK to create the crisis disk.
7 Click No if you do not want to create another crisis disk.
8 Eject and reconnect the USB removable storage device, and make sure it contains the BIOS.wph
, MINIDOS.sys
, and PHLASH16.exe
files.
Performing a BIOS recovery
To perform a BIOS recovery:
1 Shut down the BIOS failed-computer.
2 Connect the USB storage device containing the Crisis Recovery disk files to the failed computer.
3 Press and hold the Fn + Esc keys (this is the BIOS recovery hotkey), then press the power button.
The BIOS recovery process begins. When the process is complete the computer will automatically reboot.
4 Disconnect the USB storage device from the computer.
5 Perform a BIOS flash procedure to update the BIOS firmware.
38
www.gateway.com
Running the Flash utility:
To run the Flash utility:
1 Rename the BIOS file as “XXXXXXX.FD”.
2 Copy the “XXXXXXX.FD” file to a bootable USB device containing the Crisis
Recovery disk files.
3 Turn off the computer.
4 Insert the USB device containing the renamed BIOS file and the Crisis
Recovery disk files to any USB port.
5 Press and hold the Fn + Esc keys (this is the BIOS recovery hotkey), then press the power button.
6 Release the Fn + Esc keys after POST.
39
CHAPTER 2: System utilities
Clearing a BIOS password
To clear a lost BIOS password (user or supervisor password) you need to short the clear password hardware gap (G27) located on the system board.
40
Gap
G27
Default setting
Open (normal)
Function
Short to clear the user and supervisor passwords.
To clear a BIOS password:
1 Turn off the notebook and unplug all the peripherals connected to it.
2
Complete the steps in “Removing the battery” on page 48 .
3
Complete the steps in “Removing the bay cover” on page 49 .
4 Remove the memory module(s) and locate the G27 gap.
5 Use an electrical conductivity tool to short the two contacts on the hardware gap together.
6 While resting the tool on the two contacts, plug one end of the AC adapter into the DC power jack and plug one end to an electrical outlet.
7 Press the power button to turn on the system.
8 After the POST, remove the tool from the hardware gap.
9 Reinstall the memory module(s), battery pack, and the bay cover.
10 Turn on the notebook and press F2 during bootup to access the Setup utility.
11 Press F9 to load the system defaults.
12 Press F10 to save the changes you made and close the setup Utility.
www.gateway.com
Unlocking the hard drive
To regain access to your computer if you lose the HDD password, you need to generate a master password and unlock the hard drive.
To unlock a hard drive:
1 Open the computer in a DOS environment.
2 Type the following command:
A\> unlock6 XXXXX 00
3 Press Enter to display the command options.
4 Select option 2 ( upper case ASCII code ), then press Enter .
5 Write down the generated master password.
6 Reboot the computer.
7
In the HDD password prompt, type the master password generated in step 5
, then press Enter .
41
42
CHAPTER 2: System utilities
CHAPTER3
Replacing notebook components
•
Preventing static electricity discharge
•
Preparing the work space
•
Required tools
•
Preparing the notebook
•
Adding or replacing memory modules
•
Replacing the wireless card
•
Replacing the hard drive
•
Replacing the optical drive
•
Replacing the keyboard cover
•
Replacing the multimedia board
•
Replacing the keyboard
•
Replacing the LCD panel assembly
•
Replacing the palm rest
•
Replacing the speakers
•
Replacing the touchpad board
•
Replacing the modem board
•
Replacing the USB board
•
Replacing the Bluetooth module
•
Replacing the system board
•
Replacing the cooling assembly
•
Replacing the processor
•
Replacing the LCD front panel
•
Replacing the webcam
•
Replacing the LCD
•
Replacing the LCD panel hinge brackets
•
Replacing the power button board
•
Replacing the Kensington lock cap
•
Replacing the microphone
•
Replacing the antennas
•
Replacing the LCD assembly lid
43
CHAPTER 3: Replacing notebook components
Preventing static electricity discharge
Warning
To avoid exposure to dangerous electrical voltages and moving parts, turn off your notebook, remove the battery, and unplug the power cord and network cable before opening the case.
Warning
To prevent risk of electric shock, do not insert any object into the vent holes of the notebook.
Important
Before performing maintenance on the notebook, you should read and understand the information in this section.
The components inside your notebook are extremely sensitive to static electricity, also known as electrostatic discharge (ESD).
Before performing maintenance on the notebook, follow these guidelines:
• Avoid static-causing surfaces such as carpeted floors, plastic, and packing foam.
• Remove components from their antistatic bags only when you are ready to use them. Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection.
• Always hold components by their edges. Avoid touching the edge connectors. Never slide components over any surface.
• Wear a grounding wrist strap (available at most electronics stores) and attach it to a bare metal part of your workbench or other grounded connection.
• Touch a bare metal surface on your workbench or other grounded object.
Tape
Some of the procedures in this guide involve removing tape that secures cables or components. Two types of tape are used in this notebook:
• Mylar, non-conductive tape is typically transparent, with a red or brown tint.
• Conductive tape is typically grey or silver in color.
If the existing tape cannot be reused, replace it with the same type. Make sure the replacement tape is of the non-ESD generating kind. Do not use cellophane tape.
44
www.gateway.com
Preparing the work space
Before performing maintenance on the notebook, make sure that your work space and the notebook are correctly prepared.
• Wear a grounding (ESD) wrist strap, and use a grounded or dissipative work mat.
• Use a sturdy table. Make sure that the table top is wide enough to hold each component as you remove it.
• Ensure that clear lighting condition is available to make part identification easier.
• Keep your work surface free from clutter and debris that may damage components.
• Use a magnetized screwdriver for removing screws.
• When removing components that are attached to the notebook by a cable, unplug the cable before removing the screws, when possible, to avoid damaging the cable.
• As you remove components and screws, lay them toward the rear of your work surface (behind the notebook) or far enough to the side that your arms will not accidentally brush them onto the floor.
• To help keep track of screws, try the following:
– Place each component’s screws in their own section of a parts sorter.
– Place each component’s screws next to the component on your work surface.
– Print the first page of each task, then place the page toward the rear of your work surface. As you remove screws, place the screws in their respective section on the page.
– After loosening screws that are deeply recessed in a hole (for example, on the bottom of the base assembly), you can leave the screws in the holes if you place small pieces of masking tape over the hole openings.
When reassembling the component, just remove the tape and tighten the screws.
– When you place flat-headed screws on the work surface, stand them on their heads to prevent the screws from rolling off the table.
45
CHAPTER 3: Replacing notebook components
Required tools
To disassemble the notebook, you need the following tools:
• Wrist grounding strap (for ESD prevention) v v v v
• Conductive mat (for ESD prevention)
• Flat screwdriver
• Phillips screwdriver
• Non-marring plastic scribe
46
www.gateway.com
Preparing the notebook
To prepare the notebook for maintenance:
1 Make sure that the optical disc drive is empty.
2 Turn off the notebook.
3 Close the LCD panel.
4 Disconnect the AC adapter.
5 Disconnect the network cable and all peripheral devices connected to the notebook.
6 Make sure there is no memory card on the card reader slot. To remove a memory card: a Push against the card, as if you were pushing it further into the slot, letting the card spring out b Pull the memory card out of its slot.
47
CHAPTER 3: Replacing notebook components
Removing the battery
To remove the battery:
1 Turn the notebook over so the base is facing up.
2 Slide the battery lock to the unlocked position.
3 Slide the battery release latch (a), then remove the battery out of the notebook (b).
Note
The battery is highlighted with a yellow circle in the above image.
Follow local regulations for battery disposal.
48
www.gateway.com
Removing the bay cover
To remove or replace components located on the lower bay, you need to remove the bay cover first.
Tools you need to complete this task:
Non-marring plastic scribe
Phillips #0 screwdriver
To remove the bay cover:
1
Complete the steps in “Preparing the notebook” on page 47
.
2 Turn the notebook over so the base is facing up.
3 Loosen the bay cover screws (these screws cannot be removed).
4 Insert a non-marring plastic scribe on the cover’s notch to release the cover from the computer, and then remove the cover.
49
CHAPTER 3: Replacing notebook components
Adding or replacing memory modules
Important
Use only memory modules designed for this Gateway notebook.
Tools you need to complete this task:
Non-marring plastic scribe
Phillips #0 screwdriver
To add or replace memory modules:
1
Complete the steps in “Preparing the notebook” on page 47 .
2
Complete the steps in “Removing the bay cover” on page 49 .
3 If you are replacing a memory module, go to
If you installing an additional memory module, go to
4 Use a non-marring plastic scribe to push out the latches on both sides of the memory slot until the module tilts upward.
5 Remove the memory module from its slot.
50
www.gateway.com
6 Insert the new memory module at a 30° angle into an empty memory slot, and then press it down until it clicks into place.
The module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory slot.
7 Reinstall the bay cover.
51
CHAPTER 3: Replacing notebook components
Replacing the wireless card
Tools you need to complete this task:
Phillips #0 screwdriver
Non-marring plastic scribe
Screws removed during this task:
• 1 black M2×5 (wireless card)
To replace the wireless card:
1
Complete the steps in “Preparing the notebook” on page 47 .
2
Complete the steps in “Removing the bay cover” on page 49 .
3 Detach the bar code sticker covering the antenna cables.
4 Unplug the antenna cables. Note which color cable corresponds to each of the connectors.
Important
The number of antenna cables varies depending on the type of wireless card installed on the notebook. IEEE 802.11n cards typically have three antenna cables. Other types of wireless cards usually have only two antenna cables.
5 Move the antenna cables away from the wireless card screw.
52
www.gateway.com
6 Remove the screw securing the wireless card.
7 Pull the card out of the slot.
8 Insert the new wireless card at a 30° angle into the empty Mini Card slot.
The card is keyed so it can only be inserted in one direction. If the card does not fit, make sure that the notch in the card lines up with the tab in the card slot.
9
Secure the new wireless card with the screw removed in step 6 .
10 Reconnect the antenna cables to the connectors.
11 Reinstall the bay cover.
53
CHAPTER 3: Replacing notebook components
Replacing the hard drive
Tools you need to complete this task:
Phillips #0 screwdriver
Non-marring plastic scribe
Screws removed during this task:
• 1 black M2×5 (hard drive)
• 2 chrome M3×3 (hard drive bracket)
To replace the hard drive:
1
Complete the steps in “Preparing the notebook” on page 47 .
2
Complete the steps in “Removing the bay cover” on page 49 .
3 Remove the hard drive screw.
4
Grasp the black mylar tab and use it to disengage the hard drive from its connector, and then remove the drive from its compartment.
54
www.gateway.com
5
If your new hard drive already includes the hard drive bracket, go to step 8
.
If you need to use the bracket from the old hard drive, go to step 6
.
6 Remove the screws that secure the hard drive bracket, and then detach the bracket from the drive.
7 Place the bracket on the new drive and secure it with the two screws removed in
8 Slide the new hard drive into the hard drive compartment and make sure it’s properly engaged to the SATA1 connector.
9
Secure the new drive to the system board with the screw removed in step 6
.
10 Reinstall the bay cover.
55
CHAPTER 3: Replacing notebook components
Replacing the optical drive
Tools you need to complete this task:
Phillips #0 screwdriver
Non-marring plastic scribe
Screws removed during this task:
• 1 black M2.5×6 (optical drive)
• 1 chrome M2×3 (optical drive bracket)
To replace the optical drive:
1
Complete the steps in “Preparing the notebook” on page 47 .
2
Complete the steps in “Removing the bay cover” on page 49 .
3 Remove the optical drive screw.
4 Use the non-marring plastic scribe to carefully push the optical drive out of the drive bay, and then slide the drive out.
56
www.gateway.com
5
If your new optical drive already has it’s own bracket and bezel, go to step 10
.
If you need to use the bracket and bezel from the old optical drive, perform steps
as necessary.
6 Detach the bezel from the old optical drive.
7 Remove the screw that secures the optical drive bracket, and then detach the bracket from the drive.
8 Attach the bezel to the new optical drive.
9 Attach the bracket to the new optical drive and secure it with the screw removed in
10 Slide the new optical drive into the drive bay and make sure it’s properly engaged to the ODD1 connector.
11
Secure the new drive to the system board with the screw removed in step 3
.
12 Reinstall the bay cover.
57
CHAPTER 3: Replacing notebook components
Replacing the keyboard cover
Tools you need to complete this task:
Phillips #0 screwdriver
Flat screwdriver or Non-marring plastic scribe
Screws removed during this task:
• 3 black M2.5×6 (keyboard cover)
To replace the keyboard cover:
1
Complete the steps in “Preparing the notebook” on page 47 .
2
Complete the steps in “Removing the battery” on page 48 .
3 Remove the screws securing the keyboard cover.
4 Turn the notebook over and open the LCD panel to its fully extended position.
5 Insert a small flat-blade screwdriver or non-marring scribe between the LCD hinge side and the keyboard cover, and carefully pry the cover up.
58
www.gateway.com
Caution
The keyboard cover is connected to the notebook through the multimedia board cable. Disconnect this cable first before pulling the cover away from the palm rest assembly.
6 Detach the keyboard cover from the palm rest assembly and turn it over the keyboard to access its underside (a).
Open the multimedia board cable connector (b) and disconnect the cable (c).
7 If you will be using the multimedia board from the old keyboard cover, remove it by performing steps
of the
“Replacing the multimedia board”
procedure on
8 Secure the multimedia board, with the connector facing up, on the new keyboard cover.
9 Insert the multimedia cable to its connector on the multimedia board, then close the clip to lock the cable in place.
10 Insert the tabs on the front side of the keyboard cover into the slots located on the top corners of the palm rest assembly, then press down on the back part.
11 Press down on the cover until it clicks in place.
The keyboard cover is correctly mounted when you can run you finger along the sides of the cover and find no gaps.
12 Close the LCD panel and turn the notebook over so the base is facing up.
13 Secure the keyboard cover with the screws removed in
Caution
If the cover is not correctly installed, your notebook could be damaged when you try to close the LCD panel.
14 Reinstall the battery.
59
CHAPTER 3: Replacing notebook components
Replacing the multimedia board
Tools you need to complete this task:
Phillips #0 screwdriver
Flat screwdriver or Non-marring plastic scribe
Screws removed during this task:
• 3 black M2.5×6 (keyboard cover)
To replace the multimedia board:
1
Complete the steps in “Preparing the notebook” on page 47 .
2 Remove the keyboard cover by performing steps
–
of the
“Replacing the keyboard cover” procedure on page 58
.
Caution
The multimedia board is glued to the keyboard cover. Remove this board only if it is defective.
3 Insert a small flat-blade screwdriver or non-marring scribe between the multimedia board and the keyboard cover’s underside, and carefully pry the board loose.
60
4 Remove the multimedia board from the keyboard cover.
Note
A circuit board that is >10 cm
2
has been highlighted with a yellow rectangle as shown in the above image. Follow the local regulations for disposing this type of circuit board.
www.gateway.com
5 Secure the new multimedia board, with the connector facing up, on the keyboard cover.
6 Insert the multimedia cable to its connector on the multimedia board, then close the clip to lock the cable in place.
7 Insert the tabs on the front side of the keyboard cover into the slots located on the top corners of the palm rest assembly, then press down on the back part.
8 Press down on the cover until it clicks in place.
The keyboard cover is correctly mounted when you can run you finger along the sides of the cover and find no gaps.
9 Close the LCD panel and turn the notebook over so the base is facing up.
10 Secure the keyboard cover with the screws removed in
“Replacing the keyboard cover”
procedure on
Caution
If the cover is not correctly installed, your notebook could be damaged when you try to close the LCD panel.
11 Reinstall the battery.
61
CHAPTER 3: Replacing notebook components
Replacing the keyboard
Tools you need to complete this task:
Phillips #0 screwdriver
Flat screwdriver or Non-marring plastic scribe
Screws removed during this task:
• 3 black M2.5×6 (keyboard cover)
To replace the keyboard:
1
Complete the steps in “Preparing the notebook” on page 47 .
2 Remove the keyboard cover by performing steps
–
of the
“Replacing the keyboard cover” procedure on page 58
.
Caution
The keyboard is connected to the notebook through the keyboard cable. Disconnect this cable first before pulling the keyboard away from the palm rest.
3 Lift the back edge of the keyboard slightly, then carefully slide it toward the
LCD panel to release the keyboard retaining tabs from the palm rest.
4 Flip the keyboard over onto the touchpad area to access to the keyboard cable (a).
Open the keyboard cable connector (b) and disconnect the cable (c).
62
www.gateway.com
5 Insert the retaining tabs of the new keyboard into the slots located on the top side of the touchpad area.
6 Reach underneath the keyboard and insert the keyboard cable to its system board connector, then close the clip to lock the cable in place.
Important
The keyboard cable is correctly oriented if it is not twisted.
7 Gently press the keyboard down until it is flat all the way across.
8
Reinstall the keyboard cover by performing steps 9 – 13
of the
“Replacing the keyboard cover” procedure on page 58 .
9 Reinstall the battery.
63
CHAPTER 3: Replacing notebook components
Replacing the LCD panel assembly
Tools you need to complete this task:
Phillips #0 screwdriver
Flat screwdriver or Non-marring plastic scribe
Screws removed during this task:
• 3 black M2.5×6 (keyboard cover)
•
• 2 black M2.5×6 (LCD panel hinges - bottom)
2 black M2.5×6+Nylok (LCD panel hinges - top)
To replace the LCD panel assembly:
1
Complete the steps in “Preparing the notebook” on page 47 .
2 If the notebook has a wireless card installed, complete the steps in
“Removing the bay cover” on page 49 , and then unplug the antenna cables.
If there’s no wireless card installed, proceed to step 5
.
3 Remove the keyboard by performing steps
of the
“Replacing the keyboard” procedure on page 62
.
Caution
The keyboard is connected to the notebook through a keyboard cable. Disconnect this cable first before pulling the keyboard away from the palm rest assembly.
4 Turn the notebook over so the base is facing up.
5 Remove the base screws that secure the LCD panel hinges.
64
www.gateway.com
6 Turn the notebook over again so the palm rest is facing up.
7 Disconnect the LCD, webcam, and microphone cables from their system board connectors.
8
Release the LCD, webcam, and microphone cables from their latches.
9 If the notebook has a wireless card installed, note the antenna cable routing for later reference and then perform
step 10 to release the antenna cables
from the palm rest.
If there’s no wireless card installed, proceed to
power button board cable.
65
66
CHAPTER 3: Replacing notebook components
10 Release the antenna cables from their palm rest latches, and then pull them out from underneath the computer .
11
Disconnect the power button board cable from its system board connector, and then release it from its palm rest latches.
12 Carefully open the LCD panel to its fully extended position.
13 Move the LCD, webcam, and microphone cables away from the top hinge screws.
14 Remove the top hinge screws securing the LCD assembly.
www.gateway.com
15 Lift the LCD panel assembly up and away from the notebook.
16 Position the new LCD panel assembly on the notebook, and then secure it
with the hinge screws removed in step 14 .
17
If the notebook has a wireless card installed, proceed to step 18
to arrange the antenna cables.
If there’s no wireless card installed, proceed to
power button board cable.
18
Refer to the antenna cable routing note made on step 9
and secure the antenna cables to the palm rest before pulling the ends downward to the wireless card compartment.
19 Arrange the power button cable on the palm rest and reconnect it to its system board connector.
20 Arrange the LCD, webcam, and microphone cables on the palm rest and reconnect them to their system board connectors.
21 Close the LCD panel and turn the notebook over so the base is facing up.
22 If the notebook has a wireless card installed, reconnect the antenna cables and then reinstall the bay cover.
23
Return the base hinge screws removed in step 5
.
24 Turn the notebook over so the palm rest is facing up.
25
Reinstall the keyboard and the keyboard cover by performing steps 5 – 8
of the
“Replacing the keyboard” procedure on page 62 .
26 Reinstall the battery.
67
CHAPTER 3: Replacing notebook components
Replacing the palm rest
Tools you need to complete this task:
Phillips #0 screwdriver
Flat screwdriver or Non-marring plastic scribe
•
•
•
•
Screws removed during this task:
• 1 black M2×5 (hard drive)
•
• 1 black M2.5×6 (optical drive)
3 black M2.5×6 (keyboard cover)
2 black M2.5×6 (LCD panel hinges - bottom)
2 black M2.5×6+Nylok (LCD panel hinges - top)
10 M2.5×6 black (palm rest - base side)
3 M2.5×6 black (palm rest - top side)
To replace the palm rest:
1
Complete the steps in “Preparing the notebook” on page 47 .
2
Complete the steps in “Removing the bay cover” on page 49 .
3 If the notebook has a wireless card installed, unplug the antenna cables.
4 Remove the hard drive screw, and then remove the hard drive from its compartment .
68
www.gateway.com
5 Remove the optical drive screw.
6 Remove the keyboard cover by performing steps
of the “Replacing the keyboard cover” procedure on page 58 .
7 Remove the keyboard by performing steps
and
4 of the “Replacing the keyboard” procedure on page 62 .
8 Remove the LCD panel assembly by performing steps
“Replacing the LCD panel assembly” procedure on page 64
.
9
Disconnect the speaker cable from the system board.
10 Open the multimedia cable connector (a) and disconnect the cable (b).
69
70
CHAPTER 3: Replacing notebook components
11 Open the touchpad cable connector (a) and disconnect the cable from the system board (b).
12 Turn the notebook over so the base is facing up.
13 Remove the screws securing the palm rest on the base side.
14 Turn the notebook over again so the palm rest is facing up.
15 Remove the screws securing the palm rest on the top side.
www.gateway.com
16 Locate the small gaps on the top side of the palm rest and insert a small flat-blade screwdriver or non-marring scribe into each gap to separate the palm rest from the base enclosure.
17 Once the top side is separated, pry loose the left and right sides of the palm rest, and finally the bottom side until all the palm rest retaining tabs have been released.
18 Lift the palm rest assembly from the base enclosure.
19 Place the new palm rest assembly on top of the base enclosure and press it down on all sides until it snaps into place.
20 Reconnect the speaker, multimedia, and touchpad cables to their respective system board connectors.
21
Secure the palm rest assembly with the screws removed in steps 13
and
.
22 Reinstall the LCD panel assembly by performing steps
“Replacing the LCD panel assembly” procedure on page 64
.
23
Reinstall the keyboard and the keyboard cover by performing steps 5 – 8
of the
“Replacing the keyboard” procedure on page 62 .
24 Return the optical screw drive in its place.
25 Reinstall the hard drive by performing steps
of the
“Replacing the hard drive” procedure on page 54 .
26 If you have disconnected any wireless antennas, reconnect them now.
27 Reinstall the bay cover.
71
CHAPTER 3: Replacing notebook components
Replacing the speakers
Tools you need to complete this task:
Phillips #0 screwdriver
Flat screwdriver or Non-marring plastic scribe
•
•
•
•
•
Screws removed during this task:
• 1 black M2×5 (hard drive)
•
• 1 black M2.5×6 (optical drive)
3 black M2.5×6 (keyboard cover)
2 black M2.5×6 (LCD panel hinges - bottom)
2 black M2.5×6+Nylok (LCD panel hinges - top)
10 M2.5×6 black (palm rest - base side)
3 M2.5×6 black (palm rest - top side)
2 chrome M2×3 (speakers)
To replace the speakers:
1
Complete the steps in “Preparing the notebook” on page 47 .
2 Remove the palm rest by performing steps
of the
“Replacing the palm rest” procedure on page 68 .
3 Turn the palm rest over so that its underside is facing up.
4 Peel off the tape covering the left speaker screw.
72
www.gateway.com
5 Remove the speaker screws.
6 Release the speaker cable from the palm rest, and then remove the speakers.
7 Position the new speakers on the palm rest.
8
Secure the speakers with the screws removed in step 5
and cover it with
the tape that was detached in step 4 .
9 Secure the speaker cable on the palm rest latches
10
Reinstall the palm rest by performing steps 19 – 21
of the
“Replacing the palm rest” procedure on page 68
.
11 Reinstall the LCD panel assembly by performing steps
“Replacing the LCD panel assembly” procedure on page 64
.
12
Reinstall the keyboard and the keyboard cover by performing steps 5 – 8
of the
“Replacing the keyboard” procedure on page 62 .
13 Return the optical screw drive in its place.
14 Reinstall the hard drive by performing steps
of the
“Replacing the hard drive” procedure on page 54 .
15 If you have disconnected any wireless antennas, reconnect them now.
16 Reinstall the bay cover.
73
CHAPTER 3: Replacing notebook components
Replacing the touchpad board
Tools you need to complete this task:
Phillips #0 screwdriver
Flat screwdriver or Non-marring plastic scribe
•
•
•
•
Screws removed during this task:
• 1 black M2×5 (hard drive)
•
• 1 black M2.5×6 (optical drive)
3 black M2.5×6 (keyboard cover)
2 black M2.5×6 (LCD panel hinge - bottom)
2 black M2.5×6+Nylok (LCD panel hinge - top)
10 M2.5×6 black (palm rest - base side)
3 M2.5×6 black (palm rest - top side)
To replace the touchpad board:
1
Complete the steps in “Preparing the notebook” on page 47 .
2 Remove the palm rest by performing steps
of the
“Replacing the palm rest” procedure on page 68 .
3 Turn the palm rest over so that its underside is facing up.
4 Open the touchpad board cable connector (a) and disconnect the cable (b).
74
www.gateway.com
5 Remove the touchpad cable from the palm rest.
6 Peel off the tape protecting the touchpad board.
7 Note the orientation of the touchpad board for later reference in installing the new touchpad board.
75
76
CHAPTER 3: Replacing notebook components
8 Insert a small flat-blade screwdriver or non-marring scribe between the touchpad board and the palm rest’s underside, and carefully pry the board loose.
9 Remove the touchpad board from the palm rest.
Note
A circuit board that is >10 cm
2
has been highlighted with a yellow rectangle as shown in the above image. Follow the local regulations for disposing this type of circuit board.
10 Observing the same orientation as the old touchpad board, secure the new board on the palm rest.
11 Cover the new touchpad board with the tape removed in
12 Insert the touchpad cable to the touchpad board cable connector, and then close the clip to lock the cable in place.
13 Reinstall the palm rest by performing steps
of the “Replacing the palm rest” procedure on page 68 .
14 Reinstall the LCD panel assembly by performing steps
–
of the
“Replacing the LCD panel assembly”
procedure on
15 Reinstall the keyboard and the keyboard cover by performing steps
of the
“Replacing the keyboard” procedure on page 62
.
16 Return the optical screw drive in its place.
17 Reinstall the hard drive by performing steps
of the “Replacing the hard drive” procedure on page 54
.
18 If you have disconnected any wireless antennas, reconnect them now.
19 Reinstall the bay cover.
www.gateway.com
Replacing the modem board
Tools you need to complete this task:
Phillips #0 screwdriver
Flat screwdriver or Non-marring plastic scribe
•
•
•
•
•
Screws removed during this task:
• 1 black M2×5 (hard drive)
•
• 1 black M2.5×6 (optical drive)
3 black M2.5×6 (keyboard cover)
2 black M2.5×6 (LCD panel hinge - bottom)
2 black M2.5×6+Nylok (LCD panel hinge - top)
10 M2.5×6 black (palm rest - base side)
3 M2.5×6 black (palm rest - top side)
1 black M2×4 (modem board)
To replace the system board:
1
Complete the steps in “Preparing the notebook” on page 47
.
2
Complete the steps in “Removing the battery” on page 48
.
3 Remove the memory from the old system board and install it on the new
.
4 If the notebook has a wireless card installed, remove the card from the old system board and install it on the new system board by following the
instructions in the “Replacing the wireless card” section on page 52
.
5 Remove the hard drive by performing steps
of the
procedure on
6
Remove the optical drive by performing steps 3 and 4
of the
“Replacing the optical drive” procedure on page 56
.
7
Remove the palm rest by following steps 6
–
of the “Replacing the palm rest” procedure on page 68
.
77
78
CHAPTER 3: Replacing notebook components
8 Disconnect the modem cable from the modem board.
9 Remove the modem board screw.
10 Remove the old modem board from the system board.
www.gateway.com
11 Connect the modem cable to the new modem board, and then attach to board to its system board connector.
12
Secure the new modem board with the screw removed in step 9 .
13
Reinstall the palm rest by performing steps 19 – 21
of the
“Replacing the palm rest” procedure on page 68
.
14 Reinstall the LCD panel assembly by following the steps
–
of the
“Replacing the LCD panel assembly” procedure on page 64
.
15
Reinstall the keyboard and the keyboard cover by performing steps 5 – 8
of the
“Replacing the keyboard” procedure on page 62 .
16 Close the LCD panel and turn the notebook over so the base is facing up.
17
Reinstall the optical drive by performing steps 10 and 11
of the “Replacing the optical drive” procedure on page 56
.
18 Reinstall the hard drive by performing steps
of the
“Replacing the hard drive” procedure on page 54 .
19 If you have disconnected any wireless antennas, reconnect them now.
20 Reinstall the bay cover.
21 Reinstall the battery.
79
CHAPTER 3: Replacing notebook components
Replacing the USB board
Tools you need to complete this task:
Phillips #0 screwdriver
Flat screwdriver or Non-marring plastic scribe
•
•
•
•
Screws removed during this task:
• 1 black M2×5 (hard drive)
•
• 1 black M2.5×6 (optical drive)
3 black M2.5×6 (keyboard cover)
2 black M2.5×6 (LCD panel hinge - bottom)
2 black M2.5×6+Nylok (LCD panel hinge - top)
10 M2.5×6 black (palm rest - base side)
3 M2.5×6 black (palm rest - top side)
To replace the USB board:
1
Complete the steps in “Preparing the notebook” on page 47 .
2
Complete the steps in “Removing the battery” on page 48 .
3
Complete the steps in “Removing the bay cover” on page 49 .
4 If the notebook has a wireless card installed, unplug the antenna cables.
5 Remove the hard drive screw, and then remove the hard drive from its compartment .
80
www.gateway.com
6 Remove the optical drive screw.
7
Remove the palm rest by performing steps 6 –
of the “Replacing the palm rest” procedure on page 68
.
8 Disconnect the USB board and modem board cables from the USB board.
9 Remove the USB board screw.
10 Remove the USB board from the base enclosure.
81
82
CHAPTER 3: Replacing notebook components
11 Place the new USB board in the base enclosure and secure it with the screw
.
12 Connect the USB board and modem board cables to the new USB board.
13 Reinstall the palm rest by performing steps
of the “Replacing the palm rest” procedure on page 68 .
14 Reinstall the LCD panel assembly by performing steps
–
of the
“Replacing the LCD panel assembly”
procedure on
15 Reinstall the keyboard and the keyboard cover by performing steps
of the
“Replacing the keyboard” procedure on page 62
.
16 Close the LCD panel and turn the notebook over so the base is facing up.
17 Return the optical screw drive in its place.
18 Reinstall the hard drive by performing steps
of the “Replacing the hard drive” procedure on page 54
.
19 If you have disconnected any wireless antennas, reconnect them now.
20 Reinstall the bay cover.
21 Reinstall the battery.
www.gateway.com
Replacing the Bluetooth module
Tools you need to complete this task:
Phillips #0 screwdriver
Flat screwdriver or Non-marring plastic scribe
•
•
•
•
Screws removed during this task:
• 1 black M2×5 (hard drive)
•
• 1 black M2.5×6 (optical drive)
3 black M2.5×6 (keyboard cover)
2 black M2.5×6 (LCD panel hinge - bottom)
2 black M2.5×6+Nylok (LCD panel hinge - top)
10 M2.5×6 black (palm rest - base side)
3 M2.5×6 black (palm rest - top side)
To replace the Bluetooth module:
1
Complete the steps in “Preparing the notebook” on page 47
.
2
Complete the steps in “Removing the battery” on page 48
.
3
Complete the steps in “Removing the bay cover” on page 49
.
4 If the notebook has a wireless card installed, unplug the antenna cables.
5 Remove the hard drive screw, and then remove the hard drive from its compartment .
83
84
CHAPTER 3: Replacing notebook components
6 Remove the optical drive screw.
7 Remove the palm rest by performing steps
of the
“Replacing the palm rest” procedure on page 68 .
8 Disconnect the Bluetooth cable from the Bluetooth module.
9 Release the Bluetooth module from the tabs securing it.
www.gateway.com
10 Secure the new Bluetooth module on the base enclosure and connect the
Bluetooth cable to it.
11
Reinstall the palm rest by performing steps 19 – 21
of the
“Replacing the palm rest” procedure on page 68
.
12 Reinstall the LCD panel assembly by performing steps
“Replacing the LCD panel assembly” procedure on page 64
.
13
Reinstall the keyboard and the keyboard cover by performing steps 5 – 8
of the
“Replacing the keyboard” procedure on page 62 .
14 Close the LCD panel and turn the notebook over so the base is facing up.
15 Return the optical screw drive in its place.
16 Reinstall the hard drive by performing steps
of the
“Replacing the hard drive” procedure on page 54 .
17 If you have disconnected any wireless antennas, reconnect them now.
18 Reinstall the bay cover.
19 Reinstall the battery.
85
CHAPTER 3: Replacing notebook components
Replacing the system board
Tools you need to complete this task:
Phillips #0 screwdriver
Flat screwdriver or Non-marring plastic scribe
•
•
•
•
•
Screws removed during this task:
• 1 black M2×5 (hard drive)
•
• 1 black M2.5×6 (optical drive)
3 black M2.5×6 (keyboard cover)
2 black M2.5×6 (LCD panel hinge - bottom)
2 black M2.5×6+Nylok (LCD panel hinge - top)
10 M2.5×6 black (palm rest - base side)
3 M2.5×6 black (palm rest - top side)
1 black M2×4 (system board)
To replace the system board:
1
Complete the steps in “Preparing the notebook” on page 47 .
2
Complete the steps in “Removing the battery” on page 48 .
3 Remove the memory from the old system board and install it on the new system board by following the instructions in the
“Adding or replacing memory modules”
section on
4 If the notebook has a wireless card installed, remove the card from the old system board and install it on the new system board by following the instructions in the
“Replacing the wireless card” section on page 52
.
5
.
6
Remove the optical drive by performing steps 3
and
of the
procedure on
7 Remove the palm rest by following steps
of the
“Replacing the palm rest” procedure on page 68 .
86
www.gateway.com
8 Disconnect the USB board and Bluetooth module cables from their system board connectors; then disconnect the modem cable from the modem board.
9 Remove the system board screw.
87
CHAPTER 3: Replacing notebook components
10 Carefully remove the system board from the base enclosure.
Note
A circuit board that is >10 cm
2
has been highlighted with a yellow rectangle as shown in the previous image. Follow the local regulations for disposing this type of circuit board.
The RTC battery has been highlighted with a yellow circle in the previous image. Detach the RTC battery and follow the local regulations for disposing it.
11 Turn the system board over and remove the cooling assembly by performing steps
–
“Replacing the cooling assembly” procedure on page 89 .
12 If your new system board does not include a processor, remove the processor from the old system board and install it on the new system board by performing steps
–
“Replacing the processor” section on page 92 .
13 Reinstall the cooling assembly by performing steps
of the
“Replacing the cooling assembly”
procedure on
14 Place the new system board in the base enclosure and secure it with the screw removed in
15 Reconnect the USB board and Bluetooth module cables to their system board connectors; then reconnect the modem cable to the modem board.
16 Reinstall the palm rest by performing steps
of the “Replacing the palm rest” procedure on page 68 .
17
Reinstall the LCD panel assembly by following the steps 16 – 23
of the
“Replacing the LCD panel assembly”
procedure on
18 Reinstall the keyboard and the keyboard cover by performing steps
of the
“Replacing the keyboard” procedure on page 62
.
19 Close the LCD panel and turn the notebook over so the base is facing up.
20 Reinstall the optical drive by performing steps
of the “Replacing the optical drive”
procedure on
21 Reinstall the hard drive by performing steps
of the “Replacing the hard drive” procedure on page 54
.
22 If you have disconnected any wireless antennas, reconnect them now.
23 Reinstall the bay cover.
24 Reinstall the battery.
88
www.gateway.com
Replacing the cooling assembly
Tools you need to complete this task:
Phillips #0 screwdriver
Flat screwdriver or Non-marring plastic scribe
Additional materials you need to complete this task:
• Soft cloth and isopropyl alcohol; or alcohol pad
• Thermal grease
Screws removed during this task:
•
•
•
•
•
•
•
• 1 black M2×5 (hard drive)
1 black M2.5×6 (optical drive)
3 black M2.5×6 (keyboard cover)
2 black M2.5×6 (LCD panel hinge - bottom)
2 black M2.5×6+Nylok (LCD panel hinge - top)
10 M2.5×6 black (palm rest - base side)
3 M2.5×6 black (palm rest - top side)
1 black M2×4 (system board)
To replace the cooling assembly:
1
Complete the steps in “Preparing the notebook” on page 47
.
2
Remove the system board by performing steps 2 –
of the “Replacing the system board” procedure on page 86
.
3 Turn the system board over to access the cooling fan cable.
4 Disconnect the cooling fan cable from its system board connector.
89
90
CHAPTER 3: Replacing notebook components
5 Loosen the spring-loaded captive screws securing cooling assembly.
Follow the screw sequence indicated on the below images.
6 Remove the cooling assembly from the system board.
7 Lay the cooling assembly down in an upright position to avoid tainting your work space with thermal grease.
www.gateway.com
8 Remove the barcode sticker on top of the processor.
9 Moisten a soft cloth with isopropyl alcohol and clean the processor die to remove any thermal grease residue. Wipe the die surface several times to make sure that no particles or dust contaminants are evident. Allow the alcohol to evaporate before continuing.
Caution
Do not touch the contact surface of the new cooling assembly nor the processor dire as this may leave dead skin cells or oils from your finger that can result in poor thermal grease performance.
10 Apply just enough thermal grease to evenly coat the surface of the processor die.
11 Place the new cooling assembly on the system board and tighten its captive screws to secure it in place. Follow the sequence of the number beside each screw when securing the cooling assembly.
12 Reconnect the cooling fan cable to its system board connector.
13
Reinstall the system board by performing steps 14 and 15 of the
“Replacing the system board” procedure on page 86
.
14
Reinstall the palm rest by performing steps 19 – 21
of the
“Replacing the palm rest” procedure on page 68
.
15 Reinstall the LCD panel assembly by performing steps
“Replacing the LCD panel assembly” procedure on page 64
.
16
Reinstall the keyboard and the keyboard cover by performing steps 5 – 8
of the
“Replacing the keyboard” procedure on page 62 .
17 Close the LCD panel and turn the notebook over so the base is facing up.
18
Reinstall the optical drive by performing steps 10 and 11
of the “Replacing the optical drive” procedure on page 56
.
19 Reinstall the hard drive by performing steps
of the
“Replacing the hard drive” procedure on page 54 .
20 If you have disconnected any wireless antennas, reconnect them now.
21 Reinstall the bay cover.
22 Reinstall the battery.
91
CHAPTER 3: Replacing notebook components
Replacing the processor
Tools you need to complete this task:
Phillips #0 screwdriver
Flat screwdriver Non-marring plastic scribe
Additional materials you need to complete this task:
• Soft cloth and isopropyl alcohol; or alcohol pad
• Thermal grease
Screws removed during this task:
•
•
•
•
•
•
•
• 1 black M2×5 (hard drive)
1 black M2.5×6 (optical drive)
3 black M2.5×6 (keyboard cover)
2 black M2.5×6 (LCD panel hinge - bottom)
2 black M2.5×6+Nylok (LCD panel hinge - top)
10 M2.5×6 black (palm rest - base side)
3 M2.5×6 black (palm rest - top side)
1 black M2×4 (system board)
To replace the processor:
1
Complete the steps in “Preparing the notebook” on page 47 .
2
Remove the cooling assembly by performing steps 2
–
of the
“Replacing the cooling assembly”
procedure on
3 Remove the barcode sticker on top of the processor.
92
www.gateway.com
4 Use a flat-blade screwdriver to turn the processor lock screw 180° counter-clockwise.
5 Remove the old processor from the system board.
6 Align pin 1 of the new processor (indicated by the gold arrow on the corner of the processor) with the beveled corner of the processor socket.
The processor will easily fit into the socket if you oriented it properly.
7 Use a flat-blade screwdriver to turn the lock screw 180° clockwise to secure the processor in place.
8 Apply just enough thermal grease to evenly coat the surface of the processor die.
9
Reinstall the cooling assembly by performing steps 9 – 12
of the “Replacing the cooling assembly” procedure on page 89
.
10
Reinstall the system board by performing steps 14 and 15 of the
“Replacing the system board” procedure on page 86
.
11
Reinstall the palm rest by performing steps 19 – 21
of the
“Replacing the palm rest” procedure on page 68
.
12 Reinstall the LCD panel assembly by performing steps
“Replacing the LCD panel assembly” procedure on page 64
.
13
Reinstall the keyboard and the keyboard cover by performing steps 5 – 8
of the
“Replacing the keyboard” procedure on page 62 .
14 Close the LCD panel and turn the notebook over so the base is facing up.
15
Reinstall the optical drive by performing steps 10 and 11
of the “Replacing the optical drive” procedure on page 56
.
93
94
CHAPTER 3: Replacing notebook components
16 Reinstall the hard drive by performing steps
of the “Replacing the hard drive” procedure on page 54
.
17 If you have disconnected any wireless antennas, reconnect them now.
18 Reinstall the bay cover.
19 Reinstall the battery.
www.gateway.com
Replacing the LCD front panel
Tools you need to complete this task:
Phillips #0 screwdriver
Flat screwdriver or Non-marring plastic scribe
•
•
•
•
Screws removed during this task:
• 1 black M2×5 (hard drive)
•
• 1 black M2.5×6 (optical drive)
3 black M2.5×6 (keyboard cover)
2 black M2.5×6 (LCD panel hinges - bottom)
2 black M2.5×6+Nylok (LCD panel hinges - top)
4 black M2.5×6+Nylok (LCD front panel)
2 chrome M2×4 (LCD hinge covers)
To replace the LCD front panel:
1
Complete the steps in “Preparing the notebook” on page 47
.
2 Remove the LCD panel assembly by performing steps
“Replacing the LCD panel assembly” procedure on page 64
.
3 Remove the rubber inserts from the corners of the LCD front panel.
95
96
CHAPTER 3: Replacing notebook components
4 Remove the LCD front panel screws.
5 Remove the LCD hinge cover screws.
6 Carefully pry loose the front panel from the LCD assembly lid. Start on the top side (a), continue to the left and right sides (b), and finally the bottom side (c).
www.gateway.com
7 Remove the front panel.
8 Place the new front panel on top of the LCD assembly lid.
Make sure that the LCD, webcam, microphone, antenna, and power button cables are properly routed on the hinge sides.
9 Press the front panel on all sides until it snaps into place.
Make sure that there is no gap the between the front panel and the LCD assembly lid.
10 Secure the front panel with screws removed in steps
and
.
11 Return the LCD front panel rubber inserts to their places.
12 Reinstall the LCD panel assembly by performing steps
“Replacing the LCD panel assembly” procedure on page 64
.
13 Turn the notebook over so the palm rest is facing up.
14
Reinstall the keyboard and the keyboard cover by performing steps 5 – 8
of the
“Replacing the keyboard” procedure on page 62 .
15 Reinstall the battery.
97
CHAPTER 3: Replacing notebook components
Replacing the webcam
Tools you need to complete this task:
Phillips #0 screwdriver
Flat screwdriver or Non-marring plastic scribe
•
•
•
•
•
Screws removed during this task:
• 1 black M2×5 (hard drive)
•
• 1 black M2.5×6 (optical drive)
3 black M2.5×6 (keyboard cover)
2 black M2.5×6 (LCD panel hinges - bottom)
2 black M2.5×6+Nylok (LCD panel hinges - top)
4 black M2.5×6+Nylok (LCD front panel)
2 chrome M2×4 (LCD hinge covers)
4 black M2.5×6+Nylok (LCD front panel)
To replace the webcam:
1
Complete the steps in “Preparing the notebook” on page 47 .
2
Remove the LCD panel assembly by performing steps 2 –
“Replacing the LCD panel assembly”
procedure on
3
Remove the LCD front panel by performing steps 3
–
LCD front panel” procedure on page 95 .
4 Disconnect the webcam board cable.
98
www.gateway.com
5 Place the new webcam on the top side of the LCD assembly lid.
6 Reinstall the LCD front panel by performing steps
“Replacing the LCD front panel” procedure on page 95 .
Make sure the webcam lens is aligned with camera peephole on the LCD front panel before you secure the panel in place.
7 Reinstall the LCD panel assembly by performing steps
“Replacing the LCD panel assembly” procedure on page 64
.
8 Turn the notebook over so the palm rest is facing up.
9
Reinstall the keyboard and the keyboard cover by performing steps 5 – 8
of the
“Replacing the keyboard” procedure on page 62 .
10 Reinstall the battery.
99
CHAPTER 3: Replacing notebook components
Replacing the LCD
Tools you need to complete this task:
Phillips #0 screwdriver
Flat screwdriver or Non-marring plastic scribe
•
•
•
•
•
•
•
Screws removed during this task:
• 1 black M2×5 (hard drive)
•
• 1 black M2.5×6 (optical drive)
3 black M2.5×6 (keyboard cover)
2 black M2.5×6 (LCD panel hinges - bottom)
2 black M2.5×6+Nylok (LCD panel hinges - top)
4 black M2.5×6+Nylok (LCD front panel)
2 chrome M2×4 (LCD hinge covers)
4 black M2.5×6+Nylok (LCD front panel)
4 black M2.5×5 (LCD panel hinges)
4 chrome M2×3 (LCD panel brackets)
To replace the LCD:
1
Complete the steps in “Preparing the notebook” on page 47 .
2
Remove the LCD panel assembly by performing steps 2 –
“Replacing the LCD panel assembly”
procedure on
3
Remove the LCD front panel by performing steps 3
–
LCD front panel” procedure on page 95 .
4 Release the LCD, webcam, microphone, antenna, and power button from their LCD assembly lid latches.
100
www.gateway.com
5 Disconnect the webcam cable from the webcam board.
6 Remove the LCD hinge screws.
7 Remove the LCD from the LCD assembly lid.
8 Lay the LCD on its front to access the LCD-webcam cable.
101
102
CHAPTER 3: Replacing notebook components
9 Detach the LCD-webcam from the LCD’s underside (a) and disconnect it from the LCD PCB (b).
10 Remove the screws securing the LCD panel brackets.
11 Attach the LCD panel brackets and the LCD cable to the new LCD.
12 Place the new LCD on the LCD assembly lid and secure it with the screws
13
Reinstall the LCD front panel by performing steps 8 – 11 of the
“Replacing the LCD front panel” procedure on page 95 .
14 Reinstall the LCD panel assembly by performing steps
–
of the
“Replacing the LCD panel assembly”
procedure on
15 Turn the notebook over so the palm rest is facing up.
16 Reinstall the keyboard and the keyboard cover by performing steps
of the
“Replacing the keyboard” procedure on page 62
.
17 Reinstall the battery.
www.gateway.com
Replacing the LCD panel hinge brackets
Tools you need to complete this task:
Phillips #0 screwdriver
Flat screwdriver or Non-marring plastic scribe
•
•
•
•
•
•
•
Screws removed during this task:
• 1 black M2×5 (hard drive)
•
• 1 black M2.5×6 (optical drive)
3 black M2.5×6 (keyboard cover)
2 black M2.5×6 (LCD panel hinges - bottom)
2 black M2.5×6+Nylok (LCD panel hinges - top)
4 black M2.5×6+Nylok (LCD front panel)
2 chrome M2×4 (LCD hinge covers)
4 black M2.5×6+Nylok (LCD front panel)
4 black M2.5×5 (LCD panel hinges)
4 chrome M2×3 (LCD panel brackets)
To replace the LCD:
1
Complete the steps in “Preparing the notebook” on page 47
.
2 Remove the LCD panel assembly by performing steps
“Replacing the LCD panel assembly” procedure on page 64
.
3
Remove the LCD front panel by performing steps 3 –
procedure on
4
Remove the LCD by performing steps 4 –
procedure on
.
5 Remove the screws securing the LCD panel brackets.
103
104
CHAPTER 3: Replacing notebook components
6 Attach the new LCD panel brackets to the LCD.
7 Place the LCD on the LCD assembly lid and secure it with the screws
8
Reinstall the LCD front panel by performing steps 8 – 11 of the
“Replacing the LCD front panel” procedure on page 95 .
9 Reinstall the LCD panel assembly by performing steps
–
of the
“Replacing the LCD panel assembly”
procedure on
10 Turn the notebook over so the palm rest is facing up.
11 Reinstall the keyboard and the keyboard cover by performing steps
of the
“Replacing the keyboard” procedure on page 62
.
12 Reinstall the battery.
www.gateway.com
Replacing the power button board
Tools you need to complete this task:
Phillips #0 screwdriver
Flat screwdriver or Non-marring plastic scribe
•
•
•
•
Screws removed during this task:
• 1 black M2×5 (hard drive)
•
• 1 black M2.5×6 (optical drive)
3 black M2.5×6 (keyboard cover)
•
•
2 black M2.5×6 (LCD panel hinges - bottom)
2 black M2.5×6+Nylok (LCD panel hinges - top)
4 black M2.5×6+Nylok (LCD front panel)
2 chrome M2×4 (LCD hinge covers)
4 black M2.5×6+Nylok (LCD front panel)
4 black M2.5×5 (LCD panel hinges)
To replace the power button board:
1
Complete the steps in “Preparing the notebook” on page 47
.
2 Remove the LCD panel assembly by performing steps
“Replacing the LCD panel assembly” procedure on page 64
.
3
Remove the LCD front panel by performing steps 3 –
procedure on
4
Remove the LCD by performing steps 4 –
procedure on
.
105
106
CHAPTER 3: Replacing notebook components
5 Note the orientation of the power button board for later reference and then remove the board from the LCD assembly lid.
6 Disconnect the power button cable from the board.
7 Connect the power button cable to the new power button board.
8 Position the new power button board on the LCD assembly lid making sure
it is in the same orientation noted on step 5 .
The board should fit snugly against the spring to ensure proper contact when pressing the power button.
9 Place the LCD back on the LCD assembly lid.
10 Return the hinge screws to their places.
11
Reinstall the LCD front panel by performing steps 8 – 11 of the
“Replacing the LCD front panel” procedure on page 95 .
12 Reinstall the LCD panel assembly by performing steps
–
of the
“Replacing the LCD panel assembly”
procedure on
13 Turn the notebook over so the palm rest is facing up.
14 Reinstall the keyboard and the keyboard cover by performing steps
of the
“Replacing the keyboard” procedure on page 62
.
15 Reinstall the battery.
www.gateway.com
Replacing the Kensington lock cap
Tools you need to complete this task:
Phillips #0 screwdriver
Flat screwdriver or Non-marring plastic scribe
•
•
•
•
Screws removed during this task:
• 1 black M2×5 (hard drive)
•
• 1 black M2.5×6 (optical drive)
3 black M2.5×6 (keyboard cover)
•
•
2 black M2.5×6 (LCD panel hinges - bottom)
2 black M2.5×6+Nylok (LCD panel hinges - top)
4 black M2.5×6+Nylok (LCD front panel)
2 chrome M2×4 (LCD hinge covers)
4 black M2.5×6+Nylok (LCD front panel)
3 black (Kensington lock cap)
To replace the Kensington lock cap:
1
Complete the steps in “Preparing the notebook” on page 47
.
2 Remove the LCD panel assembly by performing steps
“Replacing the LCD panel assembly” procedure on page 64
.
3
Remove the LCD front panel by performing steps 3 –
procedure on
4 Move the LCD, webcam, microphone, and antenna cables away from the
Kensington lock cap screws.
107
CHAPTER 3: Replacing notebook components
5 Note the orientation of the Kensington lock cap for later reference and then remove the screws securing it.
6 Detach the Kensington lock cap from the left hinge.
108
7 Position the new Kensington lock cap on the left hinge making sure it is in the same orientation noted on
.
8
Secure the cap with the screws removed in step 5
.
9
Reinstall the LCD front panel by performing steps 8 – 11 of the
“Replacing the LCD front panel” procedure on page 95 .
10 Reinstall the LCD panel assembly by performing steps
–
of the
“Replacing the LCD panel assembly”
procedure on
11 Turn the notebook over so the palm rest is facing up.
12 Reinstall the keyboard and the keyboard cover by performing steps
of the
“Replacing the keyboard” procedure on page 62
.
13 Reinstall the battery.
www.gateway.com
Replacing the microphone
Tools you need to complete this task:
Phillips #0 screwdriver
Flat screwdriver or Non-marring plastic scribe
•
•
•
•
Screws removed during this task:
• 1 black M2×5 (hard drive)
•
• 1 black M2.5×6 (optical drive)
3 black M2.5×6 (keyboard cover)
•
•
2 black M2.5×6 (LCD panel hinges - bottom)
2 black M2.5×6+Nylok (LCD panel hinges - top)
4 black M2.5×6+Nylok (LCD front panel)
2 chrome M2×4 (LCD hinge covers)
4 black M2.5×6+Nylok (LCD front panel)
4 black M2.5×5 (LCD panel hinges)
To replace the microphone:
1
Complete the steps in “Preparing the notebook” on page 47
.
2 Remove the LCD panel assembly by performing steps
“Replacing the LCD panel assembly” procedure on page 64
.
3
Remove the LCD front panel by performing steps 3 –
procedure on
4
Remove the LCD by performing steps 4 –
procedure on
.
5 Release the microphone cable from the adhesive tabs securing it.
109
110
CHAPTER 3: Replacing notebook components
6 Remove the microphone from the LCD assembly lid.
7 Place the new microphone on the LCD assembly lid and secure its cable on the adhesive tabs.
8 Place the LCD back on the LCD assembly lid.
9 Return the hinge screws to their places.
10
Reinstall the LCD front panel by performing steps 8 – 11 of the
“Replacing the LCD front panel” procedure on page 95 .
11 Reinstall the LCD panel assembly by performing steps
–
of the
“Replacing the LCD panel assembly”
procedure on
12 Turn the notebook over so the palm rest is facing up.
13 Reinstall the keyboard and the keyboard cover by performing steps
of the
“Replacing the keyboard” procedure on page 62
.
14 Reinstall the battery.
www.gateway.com
Replacing the antennas
Tools you need to complete this task:
Phillips #0 screwdriver
Flat screwdriver or Non-marring plastic scribe
•
•
•
•
Screws removed during this task:
• 1 black M2×5 (hard drive)
•
• 1 black M2.5×6 (optical drive)
3 black M2.5×6 (keyboard cover)
•
•
2 black M2.5×6 (LCD panel hinges - bottom)
2 black M2.5×6+Nylok (LCD panel hinges - top)
4 black M2.5×6+Nylok (LCD front panel)
2 chrome M2×4 (LCD hinge covers)
4 black M2.5×6+Nylok (LCD front panel)
4 black M2.5×5 (LCD panel hinges)
To replace the antennas:
1
Complete the steps in “Preparing the notebook” on page 47
.
2 Remove the LCD panel assembly by performing steps
“Replacing the LCD panel assembly” procedure on page 64
.
3
Remove the LCD front panel by performing steps 3 –
procedure on
4
Remove the LCD by performing steps 4 –
procedure on
.
5 Release the antenna cables from the adhesive tabs securing them.
111
112
CHAPTER 3: Replacing notebook components
6 Carefully pry the antenna boards loose from the LCD assembly lid to remove the antennas.
7 Secure the new antenna on the LCD assembly lid and route their cables underneath the adhesive tabs.
8 Place the LCD back on the LCD assembly lid.
9 Return the hinge screws to their places.
10
Reinstall the LCD front panel by performing steps 8 – 11 of the
“Replacing the LCD front panel” procedure on page 95 .
11 Reinstall the LCD panel assembly by performing steps
–
of the
“Replacing the LCD panel assembly”
procedure on
12 Turn the notebook over so the palm rest is facing up.
13 Reinstall the keyboard and the keyboard cover by performing steps
of the
“Replacing the keyboard” procedure on page 62
.
14 Reinstall the battery.
www.gateway.com
Replacing the LCD assembly lid
Tools you need to complete this task:
Phillips #0 screwdriver
Flat screwdriver or Non-marring plastic scribe
•
•
•
•
Screws removed during this task:
• 1 black M2×5 (hard drive)
•
• 1 black M2.5×6 (optical drive)
3 black M2.5×6 (keyboard cover)
•
•
2 black M2.5×6 (LCD panel hinges - bottom)
2 black M2.5×6+Nylok (LCD panel hinges - top)
4 black M2.5×6+Nylok (LCD front panel)
2 chrome M2×4 (LCD hinge covers)
4 black M2.5×6+Nylok (LCD front panel)
4 black M2.5×5 (LCD panel hinges)
To replace the antennas:
1
Complete the steps in “Preparing the notebook” on page 47
.
2 Remove the LCD panel assembly by performing steps
“Replacing the LCD panel assembly” procedure on page 64
.
3
Remove the LCD front panel by performing steps 3 –
procedure on
4
Remove the LCD by performing steps 4 –
procedure on
.
5 If you are going to use the same Kensington lock cap, power button assembly, webcam, microphone and wireless antennas, remove these items from the old LCD assembly lid and attach them to the new one. Refer to the related replacement procedure on previous pages for instructions.
6 Place the LCD on the new LCD assembly lid.
7 Return the hinge screws to their places.
113
114
CHAPTER 3: Replacing notebook components
8
Reinstall the LCD front panel by performing steps 8 – 11 of the
“Replacing the LCD front panel” procedure on page 95 .
9 Reinstall the LCD panel assembly by performing steps
–
of the
“Replacing the LCD panel assembly”
procedure on
10 Turn the notebook over so the palm rest is facing up.
11 Reinstall the keyboard and the keyboard cover by performing steps
of the
“Replacing the keyboard” procedure on page 62
.
12 Reinstall the battery.
CHAPTER 4
Troubleshooting
•
Diagnosing problems
•
System test procedures
•
Power-On Self-Test (POST) error message
•
Index of error messages
•
Phoenix BIOS beep codes
•
Symptom-to-FRU error messages
•
Intermittent problems
•
Undetermined problems
115
Diagnosing problems
Use the following procedure as a guide for diagnosing notebook problems.
Important
The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.
1 Obtain the failing symptoms in as much detail as possible.
2 Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.
3 Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified)
Power failure. (The power indicator does not go on or stay on.)
POST does not complete. No beep or error codes are indicated.
Go To
“Testing the power system” on page 118
n n
“Power-On Self-Test (POST) error message” on page 120
“Undetermined problems” on page 133
“Index of error messages” on page 121
POST detects an error and displayed messages on screen.
Other symptoms (LCD display problems or others).
Symptoms cannot be re-created
(intermittent problems).
“Power-On Self-Test (POST) error message” on page 120
n n n
Use the customer-reported symptoms and go to
“Power-On Self-Test (POST) error message” on page 120
“Intermittent problems” on page 132
“Undetermined problems” on page 133
116
www.gateway.com
System test procedures
Testing the optical drive
Use the following procedure to isolate a problem in an optical drive controller, driver, or drive.
Important
Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.
To test the optical drive:
1 Boot from the diagnostics diskette and start the diagnostics program.
2 Run the CD-ROM Test and see if the test completes successfully.
3 Follow the instructions in the message window.
If an error occurs, reconnect the connector on the system board.
If the error still remains:
4 Reconnect the external optical drive to a USB jack.
5 Replace the external optical drive.
6 Replace the system board.
Testing the keyboard or auxiliary input device
If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board. If the keyboard cable is connected correctly, run the Keyboard Test.
Important
Disconnect any external keyboards before testing the built-in keyboard.
If the tests detect a keyboard problem, do the following one at a time.
To correct the problem:
1 Reconnect the keyboard cable to the system board.
2 Replace the keyboard.
3 Replace the system board.
Important
Do not replace a non-defective FRU.
The following auxiliary input devices are supported by this notebook:
• Numeric keypad
• External keyboard
If any of these devices do not work, reconnect the cable connector and repeat the failing operation.
117
Testing the memory
Memory errors can stop your programs, show error messages on the screen, or hang the system.
To test the memory:
1 Boot from the diagnostics diskette and start the diagnostics program.
2 Run the Memory Test and see if the test completes successfully.
3 Press F2 in the test items.
4 Follow the instructions in the message window.
Important
Make sure that each memory card is fully installed into the connector.
A loose connection can cause an error.
Testing the power system
To test for a power problem:
• Turn on the notebook using each of the following power sources:
• Remove the battery pack, connect the power adapter, then make sure that the notebook turns on using AC power.
• Disconnect the power adapter, install a charged battery pack, then make sure that power is supplied by the battery pack.
If you suspect a power problem, complete the appropriate power supply check:
•
“Check the power adapter” on page 118
•
“Check the battery pack” on page 119
Check the power adapter
Unplug the power adapter cable from the notebook and measure the output voltage at the power adapter cable plug. See the following figure.
Pin 1: +19 to +20.5V
Pin 2: 0V, Ground
• If the voltage is not correct, replace the power adapter.
• If the voltage is within the range, do the following:
• Replace the system board.
• If the problem is not corrected, see
“Undetermined problems” on page
.
• If the power-on indicator does not light up, check the power adapter’s power cord for correct continuity and installation.
•
If the operational charge does not work, see “Check the battery pack” on page 119
.
Important
An audible noise from the power adapter does not always indicate a defect.
118
www.gateway.com
Check the battery pack
To check the battery pack using software:
1 Open Power Management in the Windows Control Panel.
2 In Power Meter, make sure that the parameters shown for Current Power
Source and Total Battery Power Remaining are correct.
3 Repeat the steps 1 and 2, for both battery and adapter. This helps you identify first the problem is on recharging or discharging.
To check the battery pack using hardware:
1 Turn off the notebook.
2 Remove the battery pack and measure the voltage between battery terminals
1 (+) and 6 (ground).
3 If the voltage is still less than 7.5 Vdc after recharging, replace the battery.
Important
To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the notebook.
If the battery status indicator does not light up, remove the battery pack and let it return to room temperature. Re-install the battery pack.
If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.
Testing the touchpad
If the touchpad doesn’t work, do the following actions one at a time to correct the problem.
To test the touchpad:
1 Reconnect the touchpad cables.
2 Replace the touchpad.
3 Replace the system board.
Important
Do not replace a non-defective FRU.
After you use the touchpad, the pointer may drift on the screen for a short time.
This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.
119
Power-On Self-Test (POST) error message
The POST error message index lists the error message and their possible causes.
The most likely cause is listed first.
Important
Perform the FRU replacement or actions in the sequence shown in the
FRU/Action column. If the FRU replacement does not solve the problem, put the original part back in the notebook. Do not replace a non-defective FRU.
This index can also help you determine the next possible FRU to be replaced when servicing a notebook.
If the symptom is not listed, see “Undetermined problems” on page 133
.
The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function.
Important
Most of the error messages occur during POST. Some of them display information about a hardware device, such as the amount of memory installed.
Others may indicate a problem with a device, such as the way it has been configured.
Important
If the system fails after you make changes in the BIOS Setup Utility menus, reset the notebook, enter Setup, and install Setup defaults or correct the error.
120
www.gateway.com
Index of error messages
Error codes
Error Codes
006
010
070
071
072
110
<No error code>
<No error code>
Error Messages
Equipment Configuration Error
Causes:
1. CPU BIOS Update Code Mismatch
2. IDE Primary Channel Master Drive Error
(The causes are shown before “Equipment Configuration Error”)
Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh)
Real Time Clock Error
CMOS Battery Bad
CMOS Checksum Error
System is disabled. An incorrect password was entered.
Battery is critically low. In this situation BIOS issues four short beeps, then shuts the system down. No message is displayed.
Temperature is critically high. In this situation BIOS shuts the system down. No message is displayed.
Error messages
Error Messages FRU/Action Sequence
Failure Fixed Disk
Stuck Key
Keyboard error
Keyboard Controller Failed
Keyboard locked - Unlock key switch
Extended RAM Failed at offset: nnnn n n n n
Reconnect the hard disk drive connector.
Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook.
Test or replace the hard disk drive.
Test or replace the system board.
See
See
“Testing the keyboard or auxiliary input device” on page 117
“Testing the keyboard or auxiliary input device” on page 117
See “Testing the keyboard or auxiliary input device” on page 117 .
Unlock the external keyboard.
Monitor type does not match CMOS - Run Setup Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook.
Shadow RAM Failed at offset: nnnn n n
Test or replace the BIOS ROM.
Test or replace the system board.
System RAM Failed at offset: nnnn n n
Test or replace the SO-DIMM.
Test or replace the system board.
n n
Test or replace the SO-DIMM.
Test or replace the system board.
System battery is dead - Replace and run Setup Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system.
System CMOS checksum bad - Default configuration used
Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system.
121
Error Messages
System timer error
Real time clock error
Previous boot incomplete - Default configuration used
Memory size found by POST differed from
CMOS
Diskette drive A error
Incorrect Drive A type - run SETUP
System cache error - Cache disabled
CPU ID:
DMA Test Failed
Software NMI Failed
Fail-Safe Timer NMI Failed
Device Address Conflict
Allocation Error for device
Failing Bits: nnnn
Fixed Disk n
Invalid System Configuration Data
FRU/Action Sequence n n
Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system.
Test or replace the system board.
n n
Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system.
Test or replace the system board.
n n n
Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook.
Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system.
Test or replace the system board.
n n n
Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook.
Test or replace the SO-DIMM.
Test or replace the system board.
n
Make sure that the drive is defined with the proper diskette type in the
BIOS Setup Utility.
Make sure that the drive is defined with the proper diskette type in the
BIOS Setup Utility
Test or replace the system board.
Test or replace the system board.
n n
Test or replace the SO-DIMM.
Test or replace the system board.
n n
Test or replace the SO-DIMM.
Test or replace the system board.
n n
Test or replace the SO-DIMM.
Test or replace the system board.
n n n
Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook.
Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system.
Test or replace the system board.
n n n
Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook.
Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system.
Test or replace the system board.
n n n
Test or replace the SO-DIMM.
Test or replace the BIOS ROM.
Test or replace the system board.
None n n
Test or replace the BIOS ROM.
Test or replace the system board.
122
www.gateway.com
Error Messages
I/O device IRQ conflict
Operating system not found
FRU/Action Sequence n n n
Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook.
Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system.
Test or replace the system board.
n n n n
Run the BIOS Setup Utility and see if fixed disk and drive A: are properly identified.
Test or replace the diskette drive
Test or replace the hard disk drive
Test or replace the system board
No-beep error messages
No-beep Error Messages FRU/Action in Sequence
No beep, power-on indicator turns off and LCD is blank.
No beep, power-on indicator turns on and LCD is blank.
n n n n n
Test the power source (battery pack and power adapter). See “Testing the power system” on page 118.
Make sure that every connector is connected tightly and correctly.
Reconnect the SO-DIMM.
Test or replace the LED board.
Test or replace the system board.
n n n n n n n n
Test the power source (battery pack and power adapter). See “Testing the power system” on page 118.
Reconnect the LCD connector
Check the hard disk drive.
Check the LCD inverter ID.
Check the LCD cable.
Test or replace the LCD inverter.
Test or replace the LCD.
Test or replace the system board.
No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external
CRT. n n n n n n
Reconnect the LCD connectors.
Check the LCD inverter ID.
Check the LCD cable.
Test or replace the LCD inverter.
Test or replace the LCD.
Test or replace the system board.
No beep, power-on indicator turns on and a blinking cursor shown on LCD during POST.
n n
Make sure that every connector is connected tightly and correctly.
Test or replace the system board.
No beep during POST but system runs correctly.
n Test or replace the speaker.
n Test or replace the system board.
123
Phoenix BIOS beep codes
Code Beeps
26h
28h
29h
2Ah
2Ch
2Eh
2Fh
1Ch
20h
22h
24h
16h
17h
18h
1Ah
11h
12h
13h
14h
0Ch
0Eh
0Fh
10h
08h
09h
0Ah
0Bh
02h
03h
04h
06h
1-2-2-3
1-3-1-1
1-3-1-3
1-3-4-1
1-3-4-3
POST Routine Description
Verify Real Mode
Disable Non-Maskable Interrupt (NMI)
Get CPU type
Initialize system hardware
Initialize chipset with initial POST values
Set IN POST flag
Initialize CPU registers
Enable CPU cache
Initialize caches to initial POST values
Initialize I/O component
Initialize the local bus IDE
Initialize Power Management
Load alternate registers with initial POST values
Restore CPU control word during warm boot
Initialize PCI Bus Mastering devices
Initialize keyboard controller
BIOS ROM checksum
Initialize cache before memory autosize
8254 timer initialization
8237 DMA controller initialization
Reset Programmable Interrupt Controller
Test DRAM refresh
Test 8742 Keyboard Controller
Set ES segment register to 4 GB
Enable A20 line
Autosize DRAM
Initialize POST Memory Manager
Clear 215 KB base RAM
RAM failure on address line xxxx
RAM failure on data bits xxxx of low byte of memory bus
Enable cache before system BIOS shadow
124
www.gateway.com
Code Beeps
1-4-1-1
64h
66h
67h
68h
69h
5Bh
5Ch
60h
62h
54h
58h
59h
5Ah
4Eh
50h
51h
52h
49h
4Ah
4Bh
4Ch
42h
45h
46h
48h
38h
3Ah
3Ch
3Dh
30h
32h
33h
36h
2-1-2-3
2-2-3-1
POST Routine Description
RAM failure on data bits xxxx of high byte of memory bus
Test CPU bus-clock frequency
Initialize Phoenix Dispatch Manager
Warm start shut down
Shadow system BIOS ROM
Autosize cache
Advanced configuration of chipset registers
Load alternate registers with CMOS values
Initialize interrupt vectors
POST device initialization
Check ROM copyright notice
Check video configuration against CMOS
Initialize PCI bus and devices
Initialize all video adapters in system
QuietBoot start (optional)
Shadow video BIOS ROM
Display BIOS copyright notice
Display CPU type and speed
Initialize EISA board
Test keyboard
Set key click if enabled
Test for unexpected interrupts
Initialize POST display service
Display prompt “Press F2 to enter SETUP”
Disable CPU cache
Test RAM between 512 and 640 KB
Test extended memory
Test extended memory address lines
Jump to User Patch1
Configure advanced cache registers
Initialize Multi Processor APIC
Enable external and CPU caches
Setup System Management Mode (SMM) area
125
Code Beeps
96h
97h
98h
99h
9Ah
91h
92h
93h
95h
8Bh
8Ch
8Fh
90h
87h
88h
89h
8Ah
83h
84h
85h
86h
7Eh
80h
81h
82h
70h
72h
76h
7Ch
6Ah
6Bh
6Ch
6Eh
1-2
POST Routine Description
Display external L2 cache size
Load custom defaults (optional)
Display shadow-area message
Display possible high address for UMB recovery
Display error messages
Check for configuration errors
Check for keyboard errors
Set up hardware interrupt vectors
Initialize coprocessor if present
Disable onboard Super I/O ports and IRQs
Late POST device initialization
Detect and install external RS232 ports
Configure non-MCD IDE controllers
Detect and install external parallel ports
Initialize PC-compatible PnP ISA devices
Re-initialize onboard I/O ports
Configure Motherboard Configurable Devices (optional)
Initialize BIOS Area
Enable Non-Maskable Interrupts (NMIs)
Initialize Extended BIOS Data Area
Test and initialize PS/2 mouse
Initialize floppy controller
Determine number of ATA drives (optional)
Initialize hard-disk controllers
Initialize local-bus hard-disk controllers
Jump to UserPatch2
Build MPTABLE for multi-processor boards
Install CD ROM for boot
Clear huge ES segment register
Fixup Multi Processor table
Search for option ROMs. One long, two short beeps on checksum failure.
Check for SMART drive (optional)
Shadow option ROMs
126
www.gateway.com
Code Beeps
C5h
C6h
C7h
C8h
C9h
C1h
C2h
C3h
C4h
BDh
BEh
BFh
C0h
B9h
BAh
BBh
BCh
B2h
B4h
B5h
B6h
AAh
ACh
AEh
B0h
A0h
A2h
A4h
A8h
9Ch
9Dh
9Eh
9Fh
1
POST Routine Description
Set up Power Management
Initialize security engine (optional)
Enable hardware interrupts
Determine number of ATA and SCSI drives
Set time of day
Check key lock
Initialize Typematic rate
Erase F2 prompt
Scan for F2 key stroke
Enter SETUP
Clear Boot flag
Check for errors
POST done- prepare to boot operating system
One short beep before boot
Terminate QuietBoot (optional)
Check password (optional)
Prepare Boot
Initialize DMI parameters
Initialize PnP Option ROMs
Clear parity checkers
Display MultiBoot menu
Clear screen (optional)
Check virus and backup reminders
Try to boot with INT 19
Initialize POST Error Manager (PEM)
Initialize error logging
Initialize error display function
Initialize system error handler
PnPnd dual CMOS (optional)
Initialize notebook docking (optional)
Initialize notebook docking late
Force check (optional)
Extended checksum (optional)
127
Code Beeps
EBh
ECh
EDh
EEh
E7h
E8h
E9h
EAh
E3h
E4h
E5h
E6h
D2h
E0h
E1h
E2h
F3h
F4h
F5h
F6h
F7h
EFh
F0h
F1h
F2h
1
POST Routine Description
Unknown interrupt
Initialize the chipset
Initialize the bridge
Initialize the CPU
Initialize the system timer
Initialize system I/O
Check force recovery boot
Checksum BIOS ROM
Go to BIOS
Set Huge Segment
Initialize Multi Processor
Initialize OEM special code
Initialize PIC and DMA
Initialize Memory type
Initialize Memory size
Shadow Boot Block
System memory test
Initialize interrupt vectors
Initialize Run Time Clock
Initialize video
Initialize System Management Mode
Output one beep before boot
Boot to Mini DOS
Clear Huge Segment
Boot to Full DOS
128
www.gateway.com
Symptom-to-FRU error messages
LCD
Symptom / Error n n n n
The LCD backlight doesn't work.
The LCD is too dark.
The LCD brightness cannot be adjusted.
The LCD contrast cannot be adjusted.
n n n n
The LCD screen is unreadable.
Missing pels in characters.
The screen appears abnormal.
The wrong color is displayed.
The LCD is displaying extra horizontal or vertical lines.
Action in Sequence n n n n n n n n
Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook.
Reconnect the LCD connectors.
Test or replace the keyboard (if contrast and brightness function key doesn't work).
Check the LCD inverter ID.
Test or replace the LCD cable.
Test or replace the LCD inverter.
Test or replace the LCD.
Test or replace the system board.
n n n n n n
Reconnect the LCD connector.
Check the LCD inverter ID.
Test or replace the LCD cable.
Test or replace the LCD inverter.
Test or replace the LCD.
Test or replace the system board.
n n n n n
Check the LCD inverter ID.
Test or replace the LCD cable.
Test or replace the LCD inverter.
Test or replace the LCD.
Test or replace the system board.
Power
Symptom / Error
The notebook shuts down during operation.
The notebook doesn’t turn on.
The notebook doesn’t turn off.
The battery can’t be charged.
Action in Sequence n n n n
Test the power source (battery pack and power adapter). See “Testing the power system” on page 118 .
Test or replace the battery pack.
Test or replace the power adapter.
Test or replace the system board.
n n n n
Test the power source (battery pack and power adapter). See “Testing the power system” on page 118 .
Test or replace the battery pack.
Test or replace the power adapter.
Test or replace the system board.
n n n
Test the power source (battery pack and power adapter). See “Testing the power system” on page 118 .
Press and hold the power button for more than four seconds.
Test or replace the system board.
n n n
Test the battery pack. See
“Check the battery pack” on page 119
.
Test or replace the battery pack.
Test or replace the system board.
129
Memory
Symptom / Error
Memory count (size) appears different from actual size.
Action in Sequence n n n Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook.
Test or replace the SO-DIMM.
Test or replace the system board.
Sound
Symptom / Error
No sound comes from the notebook when running Windows multimedia programs.
The internal speakers make noise or emit no sound.
Action in Sequence n n n
Reinstall the audio driver.
Test or replace the speakers.
Test or replace the system board.
n n
Test or replace the speakers.
Test or replace the system board.
Power management
Symptom / Error
The notebook will not hibernate.
The system doesn't hibernate and emits four short beeps every minute.
The notebook doesn’t enter standby mode after closing the LCD.
The system doesn't resume from hibernation mode.
The system doesn't resume from standby mode after opening the LCD.
The battery fuel gauge in Windows doesn’t go higher than 90%.
The system hangs intermittently.
Action in Sequence n n n n n n n n n
Test or replace the keyboard (if control is from the keyboard).
Test or replace the hard disk drive.
Test or replace the system board.
Press Fn+ o and see if the notebook enters hibernation mode.
Test or replace the touchpad.
Test or replace the keyboard.
Check the hard disk connection to the system board.
Test or replace the hard disk drive.
Test or replace the system board.
n n
Make sure that the magnet is in the magnet holder. For more information, see
“Replacing the LCD” on page 100
.
Test or replace the system board.
n n n
Check the hard disk connection to the system board.
Test or replace the hard disk drive.
Test or replace the system board.
n n
Make sure that the magnet is in the magnet holder. For more information, see
“Replacing the LCD” on page 100
.
Test or replace the system board.
n n n n
Remove the battery pack and let it cool for two hours.
Refresh the battery (use only battery power until the notebook turns off, then charge the battery).
Test or replace the battery pack.
Test or replace the system board.
n n n
Reconnect the hard disk drive and optical drive.
Check the hard disk connection to the system board.
Test or replace the system board.
130
www.gateway.com
Devices
Symptom / Error
System configuration does not match the installed devices.
The external display does not work correctly.
USB does not work correctly.
Printer problems.
Action in Sequence n n
Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook.
Reconnect the hard disk drive and optical drive.
n n
Press Fn+F4 repeatedly to switch between LCD, external display, and both displays.
Test or replace the system board.
n n
Test or replace the USB board.
Test or replace the system board.
n n n n n
Run the printer self-test.
Reinstall the printer driver.
Test or replace the printer cable.
Test or replace the printer.
Test or replace the system board.
Keyboard and touchpad
Symptom / Error Action in Sequence
The keyboard (one or more keys) does not work.
n Reconnect the keyboard cable.
n Test or replace the keyboard.
n Test or replace the system board.
The touchpad does not work.
n n n
Reconnect the touchpad cable.
Test or replace the touchpad board.
Test or replace the system board.
Important
If you cannot find a symptom or an error in this list and the problem remains, see
“Undetermined problems” on page 133
.
131
Intermittent problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect. These reasons include: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists.
To analyze an intermittent problem:
1 Run the advanced diagnostic test for the system board in loop mode at least ten times.
• If any error is detected, replace the FRU.
• If no error is detected, do not replace any FRU.
2 Rerun the test to verify that there are no more errors.
132
www.gateway.com
Undetermined problems
If the diagnostic test may not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Use these procedures to isolate the failing FRU (do not isolate a non-defective FRU).
Important
Verify that all attached devices are supported by the notebook.
Important
Verify that the power supply being used at the time of the failure is operating
correctly. ( See “Testing the power system” on page 118.
To isolate a failing FRU:
1 Turn off the notebook.
2 Visually check FRU parts for damage. If you identify any damage, replace the FRU.
3 Remove or disconnect all of the following devices:
• Non-Acer devices
• Printer, mouse, and other external devices
• Battery pack
• Hard disk drive(s)
• SO-DIMM
• Optical drive
4 Turn on the notebook.
5 Determine if the problem has changed.
• If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
• If the problem does recur, replace the following FRUs one at a time:
• System board
• LCD assembly
Important
Do not replace a non-defective FRU.
133
134
•
System board layout
CHAPTER 5
Connector locations
135
CHAPTER 5: Connector locations
System board layout
Top view
4
5
2
3
Item
1
6
7
Code
MMB1
Component
Multimedia board cable connector
AMIC1
SPKR1
Microphone cable connector
Speaker cable connector
LCD1
CCD1
LCD cable connector
Webcam board cable connector
PWRCN1 Power button board cable connector
USBCN1 USB board cable connector
Item
8
Code
KB1
13
14
9
10
11
12
ASB1
RTC1
MDC1
BT1
TPCN1
CARD1
Component
Keyboard cable connector
South bridge chipset
RTC battery
Modem card cable connector
Bluetooth module cable connector
Touchpad / fingerprint reader board cable connector
Memory card reader
136
Bottom view
www.gateway.com
Item
1
8
9
6
7
10
4
5
2
3
Code
BAT1
ANB1
ACPU1
AVGA1
FAN1
DCIN1
RJ45
CRT1
HDMI1
USB1
Component
Battery connector
North bridge chipset
Processor socket
ATI RS780M chipset
Cooling fan cable connector
DC power jack
Ethernet jack
Monitor port
HDMI out port
USB port
Item
11
16
17
18
19
12
13
14
15
Code
USB3
MICIN1
LOUT1
DM1
DM2
G27
ODD1
SATA1
MINI2
Component
USB port
Microphone jack
Headphone jack
Memory slot 1
Memory slot 2
Clear password hardware gap
SATA optical drive connector
SATA hard drive connector
WLAN card slot (Mini Card)
137
138
CHAPTER 5: Connector locations
CHAPTER 6
FRU (Field-Replaceable Unit) list
•
Introduction
•
Exploded diagram
•
FRU list
139
CHAPTER 6: FRU (Field-Replaceable Unit) list
Introduction
This chapter gives you the FRU (field-replaceable-unit) listing in global configurations of this model. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).
Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service
Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional
Acer office to order FRU parts for repair and service of customer machines.
Important
To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.
Exploded diagram
140
www.gateway.com
22
23
24
25
26
27
18
19
20
21
15
16
17
9
10
11
12
13
14
3
4
5
6
7
8
Item
1
2
Component
Keyboard cover
Multimedia board
Palm rest
Touchpad board
Cooling assembly
System board
Kensington lock cap
Left LCD panel hinge bracket
Front panel
LCD panel
LCD assembly lid
Webcam board (optional)
Right LCD panel hinge bracket
Power button board cap
Power button board spring
Power button board
LCD cable / LCD-webcam coaxial cable
Keyboard
Battery
USB board / USB-modem port board (optional)
Optical drive
Optical drive bezel
Optical drive bracket
Base enclosure
Hard drive
Bluetooth module
Bay cover
141
CHAPTER 6: FRU (Field-Replaceable Unit) list
FRU list
Category
ACadapter
AC power cord
Part Name
ADAPTER 65W 19V 3PIN DELTA ADP-65JH
DB A LV5 LED LF YELLOW
ADAPTER 65W 19V 3PIN HIPRO
HP-A0652R3B 1LF LV5 LED LF YELLOW
ADAPTER 90W DELTA ADP-90SB BBGE
BLUE LV4 LED LF
ADAPTER 90W 19V 3PIN DELTA ADP-90CD
DB A LV5 LED LF BLUE
ADPAPTER 90W 19V 3PIN LITEON
PA-1900-34AR LV5 LED LF BLUE
POWER CORD 10A 250V ARGENTINE
POWER CORD 7A 250V 2PIN KOREAN
POWER CORD 3A 250V 3PIN UK
POWER CORD 7A 125V 2PIN JAPAN
POWER CORD 10A 3PIN BK DENMARK
POWER CORD 10A 250V 3PIN BK SOUTH
AFRICA
POWER CORD 10A 250V SWISS
POWER CORD 10A 250V 3PIN CHINA
POWER CORD 10A 250V 3PIN ITALY
POWER CORD 2.5A 250V AUSTRALIA
Description
ADP 65W 19V 3P
ADP-65JH DB A,
ADP 65W 19V 3P
HP-A0652R3B 1LF
ADP 90W 19V 3P
ADP-90SB BBGE
ADP 90W 19V 3P
ADP-90CD DB A L
ADP 90W 19V 3P
PA-1900-34AR LV
CORD ARGENTINE,10A
250V3G,1.8M
CORD 7A250V 2P 1830
KOREAN
OEM Part No.
AP.0650A.012
AP.06501.026
AP.09001.027
AP.09003.021
AP.09001.024
27.01518.0U1
27.01518.531
CODE UK 2.5A 250V 3P
BK
CODE JAPAN 7A 125V 2P
BK
27.03118.001
27.01518.551
27.01518.671
CODE DENMARK 2.5A
250V 3P BK
CODE SOUTH AFRICA
16A 250V BK
27.01518.681
27.01518.691
CODE SWISS 2.5A 250V
3P BK
CORD CHINA 10A 250V
3P
CORD ITALY 10A 250V 3P
BK
CORD 2.5A 250V
AUSTRALIA BK
27.01518.701
27.01518.711
27.01518.621
27.01518.721
POWER CORD 2.5A 250V SOUTH AFRICA BK
(INDIA)
POWER CORD 10A 125V 3PIN US BK
CORD 2.5A 250V SOUTH
AFRICA BK
CODE 10A 125V 3P US
BK
POWER CORD 7A 125V 2PIN JAPAN BK CODE 7A 125V 2P JAPAN
BK
POWER CORD 10A 250V 3PIN DENMARK BK CODE 10A 250V 3P
DENMARK BK
POWER CORD 16A 250V SOUTH AFRICA BK CODE 16A 250V SOUTH
AFRICA BK
POWER CORD 10A 250V 3PIN SWISS BK CODE 10A 250V 3P
SWISS BK
27.01518.521
27.01518.661
27.01518.561
27.01518.571
27.01518.581
142
www.gateway.com
Category
AC power cord
Battery pack
Part Name
POWER CORD 10A 250V 3PIN CHINA BK
POWER CORD 10A 250V 3PIN ITALY BK
Description
CORD 10A 250V 3P
CHINA BK
CORD 10A 250V 3P ITALY
BK
CORD 6A 250V SOUTH
AFRICA BK
OEM Part No.
27.01518.591
27.01518.611
POWER CORD 10A 250V SOUTH AFRICA BK
(INDIA)
POWER CABLE 16A 250V 3PIN EUR BK
27.01518.631
POWER CORD 250V 10A 3PIN ISRAEL
CORD 16A 250V 3P EUR
BK
CORD 250V 10~16A 3P
ISRAEL
27.01518.601
27.01518.761
POWER CORD 2.5A 125V USA
POWER CORD 2.5A 125V 1.8M BLACK
TAIWANESE
POWER CORD 10A 250V 1.8M BRAZIL BLK
CORD USA/W CNS 2.5A
125V 8121-
POWER CORD
TAIWANESE BLACK,1.8
27.01518.A11
27.01518.781
POWER CORD 5A 250V 3PIN UK BK
POWER CORD ACA / ACNZ
POWER CORD
BRAZIL,BLK,1.8M
27.01518.A41
CODE 5A 250V 3P UK BK 27.01518.541
POWER CODE ACA /
ACNZ ANNIE
27.03218.051
27.03218.021
POWER CORD 7.5A 250V 3P AUSTRALIA BK CODE 7.5A 250V 3P
AUSTRALIA BK
POWER CODE 7A 125V 2PIN JAPAN CODE 7A 125V JAPAN
2PIN BK
27.03518.161
CODE US 7A 125V BK
CORD EUR 250V 3P BK
BTY PACK LI+ 6C 2.2AH
SANYO
27.01518.641
27.01518.731
BT.00607.068
POWER CORD 10A 125V US
POWER CORD 250V 3PIN EUR BK
BATTERY SANYO AS-2009A LI-ION 3S2P
SANYO 6 CELL 4400MAH MAIN COMMON
2.2AH(A)
BATTERY SONY AS-2009A LI-ION 3S2P
SONY 6 CELL 4400MAH MAIN COMMON
2.2AH(G6F)
BATTERY PANASONIC AS-2009A LI-ION
3S2P PANASONIC 6 CELL 4400MAH MAIN
COMMON 2.2AH(CG )
BATTERY PANASONIC AS-2009A LI-ION
3S2P PANASONIC 6 CELL 5800MAH MAIN
COMMON 2.9AH ( NNP )
BATTERY SAMSUNG AS-2009A LI-ION 3S2P
SAMSUNG 6 CELL 4400MAH MAIN COMMON
2.2AH(F)
BATTERY SIMPLO AS-2009A LI-ION 3S2P
PANASONIC 6 CELL 4400MAH MAIN
COMMON PANASONIC 2.2AH ( CG )
BTY PACK LI+ 6C 2.2AH
SONY
BTY PACK LI+ 6C 2.2AH
PANA
BTY PACK LI+ 6C 2.9AH
PANA
BTY PACK LI+ 6C 2.2AH
SDI
BTY PACK PANA LI+ 6C
2.2AH SMP
BT.00603.076
BT.00604.030
BT.00605.037
BT.00605.036
BT.00606.002
143
CHAPTER 6: FRU (Field-Replaceable Unit) list
Category
Battery pack
Boards
Mainboard
Camera
Part Name
BATTERY SIMPLO AS-2009A LI-ION 3S2P
SAMSUNG 6 CELL 4400MAH MAIN COMMON
SDI 2.2AH(F)
BATTERY SIMPLO AS-2009A LI-ION 3S2P
SAMSUNG 6 CELL 5600MAH MAIN COMMON
SDI 2.8AH
BATTERY SIMPLO AS-2009A LI-ION 3S2P
LGC 6 CELL 5600MAH MAIN COMMON 2.8AH
POWER BUTTON BOARD
Description
BTY PACK SDI LI+ 6C
2.2AH SMP
BTY PACK SDI LI+ 6C
2.8AH SMP
POWER BUTTON BOARD
POWER BUTTON BOARD
TOUCHPAD BOARD SYNAPTICS
TM00540-005
TOUCHPAD BOARD ALPS KGDFF0038A
MULTI-MEDIA BOARD
MULTI-MEDIA BOARD
BTY PACK LG LI+ 6C
2.8AH SMP
SJV50MV35 POWER BD
08653-1 D
SJV50-MV PWR BD
08653-1 6L D
SJV50-TR POWER BD
08653-1 6L D
TOUCHPAD SYNAPTICS
TM00540-005
TOUCHPAD ALPS
KGDFF0038A
CAPACITIVE BUTTON
NS-SJV50 V07
CAPACITIVE BUTTON
NS-SJV50-CL
USB BOARD W/MODEM CONNECTOR
USB BOARD W/MODEM CONNECTOR
USB BOARD W/MODEM CONNECTOR
BLUETOOTH BOARD FOXCONN BRM 2046
BT2.1 T60H928.33 F/W:861
MODEM BOARD FOXCONN T60M955.04
MDC 1.5_3.3V AUS CONEXANT
WIRELESS LAN BOARD 802.11BG FOXCONN
T77H121.01 ATHEROS AR9285(HB95)
WIRELESS LAN BOARD 802.11BGN LITEON
ATHEROS AR9283 HB93 1X2 BGN
WN6602AH
SJV50-MV USB BD
08652-1M 6L D
SJV50-MV35 USB BD
08652-1M D
SJV50-TR USB BD
08652-1M 6L D
BT MODULE FOXCONN
BCM2046 V2.1
MODEM MDC
FOX_CNXT RD02-D330
WLAN 802.11BG
ATHEROS AR9285(H
WLAN 802.11BGN
ATHEROS AR9283(
MAINBOARD SJV50TR DISCRETE SB710
RS880M M92XT-512MB VRAM DDRII 500 LF
W/RTC BATTERY
MAINBOARD SJV50TR UMA SB710 RS880M
LF W/RTC BATTERY
CAMERA 0.3M SUYIN CN0314-SN30-OV03-5
SJV50TR DIS MB09228-1
W/SAM D
SJV50-TR UMA MB
09228-1 D
CAMERA 0.3M
CN0314-SN30-OV03-5
CAMERA 0.3M CHICONY CNF701721004973L CAMERA 0.3M
CNF701721004973L
OEM Part No.
BT.00607.066
BT.00607.070
BT.00607.069
55.4BU03.001G
55.4FM03.001G
55.4EY03.001G
56.17010.181
56.17024.051
56.41010.181
56.41010.291
55.4FM02.001G
55.4BU02.001G
55.4EY02.001G
BH.21100.004
FX.22500.025
NI.23600.047
NI.23600.051
55.4FM01.011G
MB.WGH01.001
56.18007.094
56.18012.094
144
www.gateway.com
Category
Cables
Case / cover / bracket
/ assembly
Part Name
BLUETOOTH BOARD CABLE
BLUETOOTH BOARD CABLE
POWER BUTTON BOARD CABLE
POWER BUTTON BOARD CABLE
LED LCD/CAMERA CABLE
LED LCD/CAMERA CABLE
USB BOARD CABLE
USB BOARD CABLE
MULTI-MEDIA BOARD CABLE
MULTI-MEDIA BOARD CABLE
MULTI-MEDIA BOARD CABLE
MODEM CABLE
TOUCHPAD BOARD CABLE
TOUCHPAD BOARD CABLE
OPTICAL BRACKET
HDD BRACKET
LED LCD BRACKET LEFT W/HINGE
LED LCD BRACKET LEFT W/HINGE
LED LCD BRACKET RIGHT W/HINGE
LED LCD BRACKET RIGHT W/HINGE
POWER BOARD SPRING
SD DUMMY CARD
UNITLOAD COVER
DVD-RW SUPER-MULTI BEZEL BLACK
BLUE-RAY COMBO BEZEL BLACK
KEY LOCK CAP
POWER BUTTON BOARD CAP BLACK
MIDDLE COVER BLACK W/P-KEY NONE 3G
Description
C.A BT SJV50 MEC
C.A BT SJV50 HT
C.A. POWER SJV50 HT
OEM Part No.
50.4BU05.001
50.4BU05.011
50.4BU02.011
C.A. POWER SJV50 MEC 50.4BU02.001
C.A. LCD CCD SJV50 HT 50.4BU01.012
C.A. LCD CCD SJV50
MEC
50.4BU01.002
C.A. USB SJV50 MEC
C.A. USB SJV50 MEC
50.4BU03.001
50.4BU03.001
C.A. MMB FFC SJV50 JH 50.4BU07.011
C.A. MMB FFC SJV50 TR 50.4BU07.001
C.A. MMB FFC SJV50 TR 50.4BU07.001
C.A. RJ11 SJV50 MEC 50.4BU04.001
C.A. TP FFC SJV50 TR
C.A. TP FFC SJV50 JH
50.4BU06.001
50.4BU06.011
BRKT ODD SJV50
ASSY HDD BKT SJV50
33.WBM01.001
33.WBM01.002
LCD HINGE L SJV50 LH 34.4BU09.011
LCD HINGE L SJV50 SZS 34.4BU09.001
LCD HINGE R SJV50 LH 34.4BU10.011
LCD HINGE R SJV50 SZS 34.4BU10.001
33.WBM01.005
SPRING POWER BD
SJV50
SD DUMMY CARD
MYALL2
ASSY BIG DOOR SJV50
42.TKJ01.001
42.WBM01.002
42.WBM01.003
ASSY ODD BEZEL 9C
MUL SJV50
ASSY ODD BZL BR 9C
COMBO SJV50
K-LOCK COVER SJV50
42.WBM01.004
42.WBM01.005
42.WBM01.006
ASSY POWER BD BTN
BLACK SJV50
ASSY MIDDLE CVR PU
BLACK SJV50
42.WC301.001
145
CHAPTER 6: FRU (Field-Replaceable Unit) list
Category
Case / cover / bracket
/ assembly
Part Name
LOWER CASE W/USB BOARD CABLE W/O
MODEM CABLE&SIM CARD HOLE&MODEM
HOLE (NONE 3G)
UPPER CASE BLACK W/TOUCHPAD BOARD
CABLE & MULTI-MEDIA BOARD CABLE &
SPEAKER & LOGO PLATE FOR PACKARD
BELL W/O FINGER PRINT HOLE
LED LCD COVER 15.6" IMR BLACK
W/ANTENNA*2 & MICROPHONE & LOGO
PLATE FOR PACKARDBELL
LOWER CASE UMA W/USB BOARD CABLE &
MODEM CABLE W/O SIM CARD HOLE NONE
3G
LCD BEZEL 15.6" BLACK W/CAMERA HOLE
Hard disk drive
Optical drive
Description
ASSY LCASE WO
RJ11&SIM SJV50TR
ASSY UCASE PB BLACK
NEW SJV50
ASSY LCD PANEL PB
BLK SJV50
ASSY LCASE W/O SIM
SJV50
OEM Part No.
60.BDC01.001
60.BDC01.002
60.BDC01.004
60.WBM01.001
LED LCD COVER 15.6" IMR BLUE
W/ANTENNA*2 & MICROPHONE & LOGO
PLATE FOR GATEWAY
UPPER CASE BLACK W/TOUCHPAD BOARD
CABLE & MULTI-MEDIA BOARD CABLE &
SPEAKER & LOGO PLATE FOR GATEWAY
W/O FINGER PRINT HOLE
HDD 160GB 5400RPM 2.5" SATA SEAGATE
WYATT ST9160314AS LF F/W:0001SDM1
HDD 160GB 5400RPM 2.5" SATA WD
WD1600BEVT-22ZCT0 FW:11.01A11
HDD 2.5" 5400RPM 250GB SEAGATE
ST9250315AS WYATT SATA LF
F/W:0001SDM1
HDD 250GB 5400RPM SATA HGST
HTS545025B9A300 PANTHER-B LF
HDD 250GB 5400RPM SATA WD
WD2500BEVT-22ZCT0 F/W:11.01A11
HDD 320GB 5400RPM SATA HGST
HTS545032B9A300 PANTHER B LF
HDD 320GB 5400RPM SATA WD
WD3200BEVT-22ZCT0 ML125 F/W:01.01A01
HDD 500GB 5400RPM HGST SATA
HTS545050B9A300 PANTHER B LF
HDD 500GB 5400RPM WD SATA
WD5000BEVT-22ZAT0 F/W:01.01A01
BLU-RAY COMBO MODULE 4X 12.7MM SATA
BLACK FOR WINDOWS7
BLU-RAY COMBO MODULE 4X 12.7MM SATA
BLACK FOR WINDOWS7
ODD PLDS BD COMBO 12.7MM TRAY DL 4X
SATA DS-4E1S WINDOWS7 W/O BEZEL
ASSY LCD BEZEL W
CCD SJV50 BLK
ASSY LCD PANEL GTW
BLUE SJV50
ASSY UCASE GW BLACK
NEW SJV50
HDD 160GB SEAGATE
ST9160314AS
HDD 160GB WD
WD1600BEVT-22ZCT0
HDD 250GB SEAGATE
ST9250315AS
HDD 250GB HGST
HTS545025B9A300
HDD 250GB WD
WD2500BEVT-22ZCT0
HDD 320GB HGST
HTS545032B9A300
HDD 320GB WD
WD3200BEVT-22ZCT0
HDD 500GB HGST
HTS545050B9A300
HDD 500GB
WD5000BEVT-22ZAT0
ODD NBDCB4XS
(BLACK) SJV50_TRP
ODD NBDCB4XS
(BLACK) SJV50_TRM
BD COMBO SATA W7
PLDS DS-4E1S
60.WBM01.004
60.WDD01.001
60.WGH01.001
KH.16008.022
KH.16001.042
KH.25008.021
KH.25001.016
KH.25007.015
KH.32008.013
KH.32007.007
KH.50008.013
KH.50007.009
6M.BFD01.002
6M.WGH01.002
KO.0040F.003
146
www.gateway.com
Category
Optical drive
Processor
Heatsink
Memory
Part Name
DVD-RW SUPER-MULTI MODULE 8X 12.7MM
SATA BLACK FOR WINDOWS7
DVD-RW SUPER-MULTI MODULE 8X 12.7MM
SATA BLACK FOR WINDOWS7
ODD TOSHIBA SUPER-MULTI DRIVE 12.7MM
TRAY DL 8X TS-L633C LF W/O BEZEL SATA
HF+WINDOWS7
CPU AMD TURION M520 2.3G 1M 35W
CASPIAN
CPU AMD TURION M600 2.4G 2M 35W
CASPIAN
CPU AMD TURION M620 2.5G 2M 35W
CASPIAN
CPU AMD TURION M640 2.6G 2M 35W
CASPIAN
CPU HEATSINK DISCRETE W/FAN
CPU HEATSINK DISCRETE W/FAN
CPU HEATSINK UMA W/FAN
CPU HEATSINK UMA W/FAN
SODIMM 1GB DDRII 800 NANYA
NT1GT64UH8D0FN-AD LF 64*16 0.07UM
SODIMM 1GB DDRII 800 NANYA
NT1GT64UH8D0FN-AD LF 64*16 0.07UM
SODIMM 1GB DDRII667 SAMSUNG
M470T2864QZ3-CE6 LF
SODIMM 1GB DDRII667 SAMSUNG
M470T2864QZ3-CE6 LF
SODIMM 1GB DDRII 800 SAMSUNG
M470T2864EH3-CF7 LF 64*16 0.055UM
SODIMM 1GB DDRII 800 SAMSUNG
M470T2864EH3-CF7 LF 64*16 0.055UM
SODIMM 1GB DDRII667 HYNIX
HYMP112S64CP6-Y5 LF
SODIMM 1GB DDRII 800 HYNIX
HYMP112S64CP6-S6 LF 64*16 0.065UM
SODIMM 1GB DDRII 800 HYNIX
HYMP112S64CP6-S6 LF 64*16 0.065UM
SODIMM 2GB DDRII 800 NANYA
NT2GT64U8HD0BN-AD LF 128*8 0.07UM
SODIMM 2GB DDRII667 SAMSUNG
M470T5663QZ3-CE6 LF
Description
ODD NSM8XS (BLACK)
SJV50_TRP
ODD NSM8XS (BLACK)
SJV50_TRM
ODD SM12.7 HFW7 TSST
TS-L633C
IC CPU TURION M520
2.3G 1M 35W
IC CPU TURION M600
2.4G 2M 35W
IC CPU TURION M620
2.5G 2M 35W
IC CPU TURION M640
2.6G 2M 35W
ASSY DIS THM CCI+FCN
SJV50TR
ASSY DIS THM
RBN+FCN SJV50TR
ASSY UMA THM
RBN+FCN SJV50PU
ASSY UMA THM
CCI+FCN SJV50PU
SODIMM 1G
NT1GT64UH8D0FN-AD
SODIMM 1G
NT1GT64UH8D0FN-AD
SODIMM 1G
M470T2864QZ3-CE6
SODIMM 1G
M470T2864QZ3-CE6
SODIMM 1G
M470T2864EH3-CF7
SODIMM 1G
M470T2864EH3-CF7
SODIMM 1G
HYMP112S64CP6-Y5
SODIMM 1G
HYMP112S64CP6-S6
SODIMM 1G
HYMP112S64CP6-S6
SODIMM 2G
NT2GT64U8HD0BN-AD
SODIMM 2G
M470T5663QZ3-CE6
OEM Part No.
6M.BFD01.001
6M.WGH01.001
KU.00801.035
KC.TM002.520
KC.TM002.600
KC.TM002.620
KC.TM002.640
60.4FM10.001
60.4FM09.001
60.4BX07.002
60.4BX06.002
KN.1GB0G.012
KN.1GB0B.033
KN.1GB03.025
KN.1GB03.025
KN.1GB0B.016
KN.1GB0G.016
KN.1GB0B.016
KN.1GB0B.033
KN.1GB0G.012
KN.2GB0B.003
KN.2GB0G.004
147
CHAPTER 6: FRU (Field-Replaceable Unit) list
Category
Memory
LCD
Microphone
Speakers
Screws
Miscellaneous
Part Name
SODIMM 2GB DDRII 800 SAMSUNG
M470T5663EH3-CF7 LF 128*8 0.055UM
SODIMM 2GB DDRII667 HYNIX
HYMP125S64CP8-Y5 LF
LED LCD MODULE 15.6" WXGA GLARE IMR
BLACK / BLACK W/0.3M
CAMERA&ANTENNA*2 & LOGO PLATE FOR
PACKARDBELL
LED LCD MODULE 15.6" WXGA GLARE IMR
BULE / BLACK W/0.3M
CAMERA&ANTENNA*2 & LOGO PLATE FOR
GATEWAY
LED LCD 15.6" WXGA GLARE AUO
B156XW02 V0 LF 220NIT 8MS 500:1
LED LCD 15.6" WXGA GLARE LG
LP156WH2-TLE1 LF 220NIT 8MS 400:1
MICROPHONE
MICROPHONE
MICROPHONE
SPEAKER
SPEAKER
SCREW M2*L3
SCREW
SCREW M3 X 3 #1 NI NYLON
SCREW M2*L6 T=0.8
SCREW M2*L4
SCREW M2*L4 HNM
SCRE M2-0.4X5ZN/BL+NY
SCREW M2.5*L5 BLACK ZN+NYLOK
NAME PLATE BLACK NV SERIES
LCD SCREW RUBBER BLACK
Description
SODIMM 2G
M470T5663EH3-CF7
SODIMM 2G
HYMP125S64CP8-Y5
LCD NLED 15.6" WXGAG
ANT*2 TKK
LCD NLED 15.6" WXGAG
ANT*2 TBK
OEM Part No.
KN.2GB03.010
KN.2GB0B.018
6M.BFD01.003
6M.WGH01.003
LCD 15.6"HD AU
B156XW02 V0 LED
LCD 15.6"HD LPL
LP156WH2-TLE1
MICROPHONE
XINGMENG SJV50
MICROPHONE
GOERTEK SJV50
MICROPHONE HIT
SJV50
SPEAKER YG SJV50
SPEAKER SABLE SJV50
SCREW M2*L3 (WHITE)
ISO
M2.5X6(H=0.7~0.8MM)
SCRW M3 X 3 #1 NI
NYLON
SCRW M2L6(T=0.8)
BLACK
SCRW M2*L4 BZN
SCRW M2*L4 HNM
SCRE
M2-0.4X5(4,0.8)ZN/BL+N
Y
LK.15608.002
LK.15605.003
23.42250.001
23.42249.001
23.42248.001
23.40555.001
23.40554.001
86.00D45.220
86.00E12.536
86.00E78.643
86.00F51.736
86.00K66.324
86.00K95.324
86.FR901.002
M2.5*L5 BLACK
ZN+NYLOK
LBL NAME PLATE_NV
SERIES_BLACK
86.TK501.001
40.WBM01.001
RUB LCD BEZEL ROUND
BLACKSJV50
47.WBM01.001
148
Category
Keyboard www.gateway.com
Part Name
KEYBOARD 99KEYS GP7T SJV70/SJV50
INTERNAL17 STANDARD BLACK ARABIC
KEYBOARD 100KEYS GP7T SJV70/SJV50
INTERNAL17 STANDARD BLACK BELGIUM
KEYBOARD 100KEYS GP7T SJV70/SJV50
INTERNAL17 STANDARD BLACK BRAZILIAN
PORTUGUESE
KEYBOARD 100KEYS GP7T SJV70/SJV50
INTERNAL17 STANDARD BLACK
CZECH/SLOVAK
KEYBOARD 99KEYS GP7T SJV70/SJV50
INTERNAL17 STANDARD BLACK CHINESE
KEYBOARD 100KEYS GP7T SJV70/SJV50
INTERNAL17 STANDARD BLACK DANISH
KEYBOARD 100KEYS GP7T SJV70/SJV50
INTERNAL17 STANDARD BLACK ARABIC
FRENCH
KEYBOARD 100KEYS GP7T SJV70/SJV50
INTERNAL17 STANDARD BLACK FRENCH
KEYBOARD 100KEYS GP7T SJV70/SJV50
INTERNAL17 STANDARD BLACK GERMAN
KEYBOARD 99KEYS GP7T SJV70/SJV50
INTERNAL17 STANDARD BLACK GREEK
KEYBOARD 100KEYS GP7T SJV70/SJV50
INTERNAL17 STANDARD BLACK
HUNGARIAN
KEYBOARD 100KEYS GP7T SJV70/SJV50
INTERNAL17 STANDARD BLACK ITALIAN
KEYBOARD 103KEYS GP7T SJV70/SJV50
INTERNAL17 STANDARD BLACK JAPANESE
KEYBOARD 100KEYS GP7T SJV70/SJV50
INTERNAL17 STANDARD BLACK NORDIC
KEYBOARD 100KEYS GP7T SJV70/SJV50
INTERNAL17 STANDARD BLACK
NORWEGIAN
KEYBOARD 100KEYS GP7T SJV70/SJV50
INTERNAL17 STANDARD BLACK
PORTUGUESE
KEYBOARD 99KEYS GP7T SJV70/SJV50
INTERNAL17 STANDARD BLACK RUSSIAN
Description
KB MP-07F33A0-4424H
AR 99 GP7T
KB MP-07F36B0-4424H
BE 100GP7T
KB MP-07F36PA-4424H
BR 100GP7T
KB MP-07F36CS-4424H
CZK100GP7T
KB MP-07F33RC-4424H
CH 99 GP7T
KB MP-07F36DK-4424H
DK 100GP7T
KB MP-07F36AF-4424H
FRA100GP7T
KB MP-07F36F0-4424H
FR 100GP7T
KB MP-07F36D0-4424H
GR 100GP7T
KB MP-07F33GR-4424H
GK 99 GP7T
KB MP-07F36HU-4424H
HU 100GP7T
KB MP-07F36I0-4424H IT
100GP7T
KB MP-07F30J04424 JAP
104 GP7T
KB MP-07F36DN-4424H
NR 100GP7T
KB MP-07F36N0-4424H
NO 100GP7T
KB MP-07F36P0-4424H
PT 100GP7T
KB MP-07F33SU-4424H
RU 99 GP7T
OEM Part No.
KB.I170G.087
KB.I170G.088
KB.I170G.089
KB.I170G.090
KB.I170G.091
KB.I170G.092
KB.I170G.093
KB.I170G.094
KB.I170G.095
KB.I170G.096
KB.I170G.097
KB.I170G.098
KB.I170G.099
KB.I170G.100
KB.I170G.101
KB.I170G.102
KB.I170G.103
149
Category
Keyboard
CHAPTER 6: FRU (Field-Replaceable Unit) list
Part Name
KEYBOARD 100KEYS GP7T SJV70/SJV50
INTERNAL17 STANDARD BLACK SLO/CRO
KEYBOARD 100KEYS GP7T SJV70/SJV50
INTERNAL17 STANDARD BLACK SPANISH
KEYBOARD 100KEYS GP7T SJV70/SJV50
INTERNAL17 STANDARD BLACK SWEDEN
KEYBOARD 100KEYS GP7T SJV70/SJV50
INTERNAL17 STANDARD BLACK SWISS/G
KEYBOARD 99KEYS GP7T SJV70/SJV50
INTERNAL17 STANDARD BLACK THAILAND
KEYBOARD 100KEYS GP7T SJV70/SJV50
INTERNAL17 STANDARD BLACK TURKISH
KEYBOARD 100KEYS GP7T SJV70/SJV50
INTERNAL17 STANDARD BLACK UK
KEYBOARD 99KEYS GP7T SJV70/SJV50
INTERNAL17 STANDARD BLACK US
INTERNATIONAL
KEYBOARD 99KEYS GP7T SJV70/SJV50
INTERNAL17 STANDARD BLACK US
INTERNATIONAL W/ HEBREW
KEYBOARD 100KEYS GP7T SJV70/SJV50
INTERNAL17 STANDARD BLACK US W/
CANADIAN FRENCH
Description
KB MP-07F36SA-4424H
SL 100GP7T
KB MP-07F36E0-4424H
SP 100GP7T
KB MP-07F36S0-4424H
SE 100GP7T
KB MP-07F36CH-4424H
SW 100GP7T
KB MP-07F33T0-4424H
TH 99 GP7T
KB MP-07F36TQ-4424H
TR 100GP7T
KB MP-07F36GB-4424H
UK 100GP7T
KB MP-07F33U4-4424H
USI 99GP7T
OEM Part No.
KB.I170G.104
KB.I170G.105
KB.I170G.106
KB.I170G.107
KB.I170G.108
KB.I170G.109
KB.I170G.110
KB.I170G.111
KB MP-07F33HB-4424H
HE 99 GP7T
KB.I170G.112
KB MP-07F36CU-4424H
FCE100GP7T
KB.I170G.113
150
APPENDIX A
Test compatible components
•
Introduction
•
Microsoft® Windows Vista® Environment Test
151
APPENDIX A: Test compatible components
Introduction
This notebook’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows Vista
®
,
Windows
®
XP Home, Windows
®
XP Pro environment.
Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the NS50 series Compatibility Test Report released by the Acer Mobile System Testing Department.
Microsoft
®
Windows Vista
®
Environment
Test
Specification Item
CRT Port Test
CRT Monitor
LCD Monitor
ViewSonic 19" CRT VCDTS23283-2G Monitor
ViewSonic Professional Series G220 21" Monitor
Philips 109P 19” Monitor
MAG 810FT II 19” Monitor
ViewSonic 19" LCD VA1912W Monitor
ViewSonic 20" LCD VA2012W Monitor
Samsung 22" LCD 225DW Monitor
Philips 15' 150B5 Monitor
ASUS 22” LCD MW221u monitor
EIZO 17" LCD FlexScan L586 monitor
HDMI Port Test
LCD TV BenQ VH3243 32” HDMI LCD TV
Panasonic TC-37MPK 37" HDMI LCD TV
BenQ VL3735 LCD TV
USB Port Test
USB Mouse
USB Keyboard
USB Printer
Logitech USB 2.0 Mouse
Logitech Optical Mouse
Microsoft Optical Mouse
Microsoft TrackBall Optical
Logitech Marble Mouse
Logitech Performance Optical Mouse
Logitech Cordless Optical Mouse
Microsoft Natural Keyboard Pro
Microsoft Digital Media Keyboard Pro
Logitech Elite keyboard
Logitech Cordless Desktop LX300 Keyboard
IBM USB Numeric Keypad 33L3225
COMPAQ USB EAB Keyboard
MICROSOFT Wireless Optical Desktop 3000
Samsung ML 1450 Laser Printer
Epson Photo830 Printer
HP Photosmart 7960 Printer
Canon PIXMA IP2000 Printer
Lexmark Z52 Printer
HP DeskJet 840C Printer
152
www.gateway.com
Item Specification
USB Speaker
USB Scanner
USB Hub
USB Game Pad/Joystick
JS USB Digital Speaker J-6502
JS USB speaker USBJ268
Comodow USB 3D sound (Adapter)
YAMAHA USB Speaker MS35D
Epson EXPRESSION 1600 Scanner
Canon Canonscan CS3200F
Epson USB Scanner 1660
D-link DU-H4 USB HUB
ATEN UH-204 USB 2.0 HUB
ALPS USB Game Pad
Microsoft SideWinder Plug & Play GamePad
Logitech Freedom 2.4GHz cordless
Logitech WingMan USB Extreme Digital 3D Joystick
Microsoft USB Side Winder Game pad
Saitek P2500 Rumble Force Pad
Logitech WingMan Formula (warrior) Joystick
Logitech Freedom cordless joystick
USB Ethernet/Wireless LAN Adapter Afast Ethernet Adapter USB2.0
D-Link Wireless LAN adapter,802.11a/b or b only
D-Link AirPlus DWL-120+ 2.4GHz Wireless USB Adapter
USB Storage Zynet 2.5' External Enclosure SATA/ Usb2.0 Box
Sony 2.5" ExtERNAL BOX
Slim Kit USB 2.0 Mass Storage 2.5" HDD combo case
IO DATA 250GB eSATA HDD
SanDisk Cruzer USB Flash Drive- Micro 1.0GB
HP DL702 USB 128MB Digital Drive
Transcend USB 512MB Flash Drive
Sandisk USB 2.0 512MB Flash Drive
Pioneer DVD+-R/RW Writer
USB Modem
USB Bridge Cable
USB FDD
US Robotics Courier 56K Modem
Z-TEK USB 2.0 Data Bridge Cable
NEC FDD
IBM USB FDD
Sony USB Floppy Disk Driver
Headphone/Microphone Port Test
Headphone/Microphone Logitech Premium Stereo Headset Headphone+Mic
Sennheiser HD202
PHILIPS headphone
Logitech Labtec Verse-524 MIC
Panasonic Earbud Headphone with Volume Control
Express Card Test
Gigabit Ethernet LAN Card
Wireless LAN Card
Card Reader Adapter
IEEE1394 Card
AboCom ExpressCard/34 Gigabit Ethernet
PLANEX Expresscard 1000 BASE-T Gigabit LAN
BELKIN N1 Wireless
Hagiwara sys-com Compact Flash/Microdrive Adapter Express Card
AboCom ExpressCard/34 5in1 Card Reader
AboCom ExpressCard/54 1394B-800Mbps
AboCom ExpressCard/54 1394A-400Mbps
Bluetooth Device Test
Bluetooth Cell Phone/Headset Sony Ericsson Bluetooth Headset
Motorola HT820 Bluetooth Stereo Headphone
153
Item
Multimedia Card Test
SD/Mini SD/Micro SD Card
MMC/MMC Plus/MMC Pro/
RS-MMC/RS-MMC Mobile
MS/MS PRO/MS PRO Duo
APPENDIX A: Test compatible components
Specification
SanDisk Secure Digital Card 256MB
A-DATA Secure Digital Card 4GB 150X
Kingston SDHC 8GB Class6
Transcend SD 512MB
Transcend 150X Ultra Speed SD 4GB
Transcend SD HC 4GB
A-DATA 150X Turbo SD 4GB
A-DATA miniSD 512MB
KINGMAX mini SD Adapter+512MB Mini SD
Toshiba SDHC 4GB Class4
SanDisk Micro SD 6GB
TOSHIBA Micro SD 2GB
A-DATA MultiMedia Card 256MB
A-DATA MultiMedia Card plus 1GB 200X
A-DATA RS-MMC 256MB
Transcend MMC Plus 4GB
Transcend RS-MMC 512MB
Ridata Multimedia Card PRO 256MB
Silicon Power RS-MMC Mobile 1GB
Sony Memory Stick Card 128MB
Sony Memory Stick Card Pro 256MB
SanDisk Memory Stick Pro Duo 256MB
SanDisk Memory Stick Pro 256MB
Sony Memory Stick PRO Duo Card 4GB+MS Adapter
Sony Memory Stick Pro MSX -2GS 2GB
SanDisk Memory Stick Pro SDMSV-512 512MB
154
APPENDIX B
Online support information
155
156
APPENDIX B: Online support information
This section describes online technical support services available to help you repair your
Gateway notebook.
If you are a distributor, dealer, ASP, or TPM, please refer your technical queries to your local Acer branch office. Acer branch offices and Regional Business Units may access our website. However some information sources will require a user id and password. These can be obtained directly from Acer CSD Taiwan.
Acer's website offers you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's
Notebook, Desktop and Server models including:
• Service guides for all models
• User's manuals
• Training materials
• BIOS updates
• Software utilities
• Spare parts lists
• TABs (Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material. Also contained on this website are:
• Detailed information on Acer's International Traveller’s Warranty (ITW)
• Returned material authorization procedures
• An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.
Index
A
AC adapter connector
antennas replace
arrow keys
audio
controller
muting
next button
pause button
play button
resolution
stop button
B battery charge indicator
latch
locating
remove
bay cover remove
bays
memory
BIOS
supported protocols
vendor
version
BIOS flash
BIOS recovery
BIOS flash
precautions
procedure
BIOS utility access
Boot menu
Information menu
Main menu
navigate
Security menu
Bluetooth chipset
module, replace
turning on
buttons specification
C cable lock
cable modem
,
card reader
cards memory card slot
CD
,
chipset
Bluetooth
USB
wired Ethernet
clicking
component replacement antennas
battery
bay cover
Bluetooth module
,
ESD prevention
hard drive
Kensington lock cap
keyboard
LCD
LCD panel assembly
LCD panel hinge brackets
memory
microphone
modem
processor
safety reminders
speakers
tape
tools
touchpad / fingerprint reader board
webcam
conductive tape
connections audio
broadband Internet
dial-up modem
Ethernet
external audio 17 external diskette drive 17
external speakers
flash drive
HDMI (TV) out
headphone
keyboard
microphone
modem (dial-up)
monitor (VGA)
mouse
network
power
printer
scanner
speaker
specification
USB
VGA
controller audio
keyboard
cooling assembly replace
,
D
dial-up modem
digital camera
display
switching
157
Index double-clicking
dragging
drives
DVD/CD-RW
DVD±RW
multi-format DVD±RW
DVD controlling playback
DVD drive locating
I
Hybrid Sleep mode
system key
indicators
Internet chat program
J jacks
E electrostatic discharge
error symptom-to-spare part index
ESD, see electrostatic discharge
Ethernet jack
external CD-ROM drive check
,
EZ Pad touchpad
F fan
features
files opening
folders opening
function keys
H hard drive bay
HDD password
indicator
replace
hard drive bracket remove
HDD password description
HDMI (TV) out jack
headphone jack
K
Kensington cable lock
Kensington lock cap, replace
keyboard buttons
controller
features
keys
locating
replace
USB port
keyboard cover replace
keyboard or auxiliary input device check
keys application
arrow
directional
Fn
function
LCD/CRT
navigation
Sleep
system
toggle display
Windows
L latch battery
LCD replace
LCD assembly lid replace
158
LCD front panel replace
LCD panel
LCD panel assembly replace
LCD panel hinge brackets replace
LCD/CRT system key
lock
M media reader
memory bay
install
remove
memory card remove
memory card reader controller
locating
memory check
microphone jack
replace
modem cable
DSL
jack (dial-up)
replace
monitor port
using
mouse
USB port
moving pointer
multimedia board replace
Mute
mute button 24 muting sound 24
www.gateway.com
N navigation keys
network jack
O opening files
folders
programs
shortcut menu
optical drive replace
optical drive bezel remove
optical drive bracket remove
P palm rest replace
Panel
Bottom
left
password change
guidelines
Password on Boot
remove
set
Password on Boot
physical specifications
pointer identifying
moving
power button
,
connector
indicator
,
power button board replace
power system check
power adapter
printer
USB port
processor replace
programs opening
projector port
using
R right-clicking
S scanner
USB port
Screen blank
screen objects
moving
selecting
security features
BIOS passwords
Kensington cable lock
shortcut menus accessing
shortcuts
Sleep mode
sound muting
Speakers
speakers jack
replace
specification buttons
ports
status indicators
starting programs
status indicator
status indicators
,
drive activity
hard drive
location
power
specification
supervisor password change
clear
description
remove
set
Suspend
system
system board
replace
top view
system keys locating
T television
touchpad buttons
check
clicking
double-clicking
locating
moving pointer
opening files, folders, and programs
opening shortcut menu
right-clicking
scroll zone 25 selecting screen objects 25
touchpad / fingerprint reader board replace
Touchpad toggle
turning off
Bluetooth
wireless network
turning on
Bluetooth
wireless Ethernet
wireless network
U undetermined problems
USB
159
chipset
USB board replace
user password change
clear
remove
set
utilities
BIOS setup utility
V ventilation
,
video
monitor port
projector port
view left
rear
right
volume muting
W webcam
replace
Windows key
Windows 2000 environment test
wired Ethernet chipset
wireless card replace
wireless Ethernet button
chipset
status indicator
wireless switch
Index
160
MAN NV5x SVC GDE R1 04/09
advertisement
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project
Related manuals
advertisement
Table of contents
- 7 System specifications
- 8 Preface
- 8 Conventions
- 8 General information
- 9 Features
- 9 Platform
- 9 System memory
- 9 Display and graphics
- 9 Storage subsystem
- 10 Input devices
- 10 Audio
- 10 Communication
- 10 I/O ports
- 10 Security
- 11 Physical specifications
- 11 Environmental specifications
- 12 System block diagram
- 13 Hardware specifications and configurations
- 13 CPU
- 13 Controllers
- 13 BIOS
- 14 Memory
- 15 Hard Disk Drive
- 15 Optical drive
- 16 LCD
- 17 Keyboard
- 17 Pointing device
- 17 Memory card reader
- 18 Audio
- 18 Wired LAN
- 18 Bluetooth
- 19 Wireless LAN
- 19 USB
- 19 Buttons/Indicators/Ports
- 20 Camera
- 20 Fans
- 20 Battery
- 21 Power supply
- 21 Power savings
- 22 Notebook product tour
- 22 Front View
- 22 Left View
- 23 Right View
- 24 Rear View
- 24 Bottom View
- 25 Keyboard area
- 26 LCD panel
- 27 Using the status indicators
- 27 Using the keyboard
- 28 Key types
- 28 System key combinations
- 30 Using the capacitive touch keys
- 31 Using the EZ Pad touchpad
- 32 Using the webcam
- 33 System utilities
- 34 BIOS setup utility
- 35 Navigating the BIOS setup utility
- 35 BIOS setup utility menus
- 36 Information
- 37 Main
- 38 Security
- 39 Setting a password
- 40 Changing a password
- 41 Removing a password
- 41 Resetting a password
- 42 Boot
- 43 Exit
- 44 BIOS recovery
- 44 Creating the Crisis Recovery disk
- 44 Performing a BIOS recovery
- 45 Running the Flash utility:
- 46 Clearing a BIOS password
- 47 Unlocking the hard drive
- 49 Replacing notebook components
- 50 Preventing static electricity discharge
- 50 Tape
- 51 Preparing the work space
- 52 Required tools
- 53 Preparing the notebook
- 54 Removing the battery
- 55 Removing the bay cover
- 55 Tools you need to complete this task:
- 56 Adding or replacing memory modules
- 56 Tools you need to complete this task:
- 58 Replacing the wireless card
- 58 Tools you need to complete this task:
- 58 Screws removed during this task:
- 60 Replacing the hard drive
- 60 Tools you need to complete this task:
- 60 Screws removed during this task:
- 62 Replacing the optical drive
- 62 Tools you need to complete this task:
- 62 Screws removed during this task:
- 64 Replacing the keyboard cover
- 64 Tools you need to complete this task:
- 64 Screws removed during this task:
- 66 Replacing the multimedia board
- 66 Tools you need to complete this task:
- 66 Screws removed during this task:
- 68 Replacing the keyboard
- 68 Tools you need to complete this task:
- 68 Screws removed during this task:
- 70 Replacing the LCD panel assembly
- 70 Tools you need to complete this task:
- 70 Screws removed during this task:
- 74 Replacing the palm rest
- 74 Tools you need to complete this task:
- 74 Screws removed during this task:
- 78 Replacing the speakers
- 78 Tools you need to complete this task:
- 78 Screws removed during this task:
- 80 Replacing the touchpad board
- 80 Tools you need to complete this task:
- 80 Screws removed during this task:
- 83 Replacing the modem board
- 83 Tools you need to complete this task:
- 83 Screws removed during this task:
- 86 Replacing the USB board
- 86 Tools you need to complete this task:
- 86 Screws removed during this task:
- 89 Replacing the Bluetooth module
- 89 Tools you need to complete this task:
- 89 Screws removed during this task:
- 92 Replacing the system board
- 92 Tools you need to complete this task:
- 92 Screws removed during this task:
- 95 Replacing the cooling assembly
- 95 Tools you need to complete this task:
- 95 Additional materials you need to complete this task:
- 95 Screws removed during this task:
- 98 Replacing the processor
- 98 Tools you need to complete this task:
- 98 Additional materials you need to complete this task:
- 98 Screws removed during this task:
- 101 Replacing the LCD front panel
- 101 Tools you need to complete this task:
- 101 Screws removed during this task:
- 104 Replacing the webcam
- 104 Tools you need to complete this task:
- 104 Screws removed during this task:
- 106 Replacing the LCD
- 106 Tools you need to complete this task:
- 106 Screws removed during this task:
- 109 Replacing the LCD panel hinge brackets
- 109 Tools you need to complete this task:
- 109 Screws removed during this task:
- 111 Replacing the power button board
- 111 Tools you need to complete this task:
- 111 Screws removed during this task:
- 113 Replacing the Kensington lock cap
- 113 Tools you need to complete this task:
- 113 Screws removed during this task:
- 115 Replacing the microphone
- 115 Tools you need to complete this task:
- 115 Screws removed during this task:
- 117 Replacing the antennas
- 117 Tools you need to complete this task:
- 117 Screws removed during this task:
- 119 Replacing the LCD assembly lid
- 119 Tools you need to complete this task:
- 119 Screws removed during this task:
- 121 Troubleshooting
- 122 Diagnosing problems
- 123 System test procedures
- 123 Testing the optical drive
- 123 Testing the keyboard or auxiliary input device
- 124 Testing the memory
- 124 Testing the power system
- 124 Check the power adapter
- 125 Check the battery pack
- 125 Testing the touchpad
- 126 Power-On Self-Test (POST) error message
- 127 Index of error messages
- 127 Error codes
- 127 Error messages
- 129 No-beep error messages
- 130 Phoenix BIOS beep codes
- 135 Symptom-to-FRU error messages
- 135 LCD
- 135 Power
- 136 Memory
- 136 Sound
- 136 Power management
- 137 Devices
- 137 Keyboard and touchpad
- 138 Intermittent problems
- 139 Undetermined problems
- 141 Connector locations
- 142 System board layout
- 142 Top view
- 143 Bottom view
- 145 FRU (Field-Replaceable Unit) list
- 146 Introduction
- 146 Exploded diagram
- 148 FRU list
- 157 Test compatible components
- 158 Introduction
- 158 Microsoft® Windows Vista® Environment Test
- 161 Online support information
- 163 A
- 163 B
- 163 C
- 163 D
- 164 E
- 164 F
- 164 H
- 164 I
- 164 J
- 164 K
- 164 L
- 164 M
- 165 N
- 165 O
- 165 P
- 165 R
- 165 S
- 165 T
- 165 U
- 166 V
- 166 W