Gateway NV-53 Service Guide

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Gateway NV-53 Service Guide | Manualzz

NV53

SERVICE GUIDE

®

Revision History

Please refer to the table below for the updates made on the NV53 service guide.

Date Chapter Updates

Service guide files and updates are available on the ACER/CSD web. For more information, refer to http://csd.acer.com.tw

Copyright

© 2009 Gateway, Inc. All rights reserved. Gateway, Gateway Country, the Gateway stylized logo, and the black-and-white spot design are trademarks or registered trademarks of Gateway, Inc. in the United States and other countries. All other brands and product names are trademarks or registered trademarks of their respective companies.

PRINTED IN TAIWAN

Contents

Chapter 1: System specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

System block diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Hardware specifications and configurations . . . . . . . . . . . . . . . . . . . . . . . 7

CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Controllers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

BIOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Pointing device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Wired LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

USB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Buttons/Indicators/Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Power savings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Notebook product tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Keyboard area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

LCD panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Using the status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Using the capacitive touch keys . . . . . . . . . . . . . . . . . . . . . . . . . 24

Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Using the webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Chapter 2: System utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

BIOS setup utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

i

Contents

Navigating the BIOS setup utility . . . . . . . . . . . . . . . . . . . . . . . 29

BIOS setup utility menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

BIOS recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Creating the Crisis Recovery disk . . . . . . . . . . . . . . . . . . . . . . . 38

Performing a BIOS recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Running the Flash utility: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Clearing a BIOS password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Unlocking the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Chapter 3: Replacing notebook components . . . . . . . . . . . . . . . . . . . . . . . . 43

Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Tape . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Preparing the work space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Required tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Preparing the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Removing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Removing the bay cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Adding or replacing memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Replacing the wireless card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Replacing the hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Replacing the optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Replacing the keyboard cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Replacing the multimedia board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Replacing the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Replacing the LCD panel assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Replacing the palm rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Replacing the speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Replacing the touchpad board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Replacing the modem board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Replacing the USB board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Replacing the Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Replacing the cooling assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Replacing the processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Replacing the LCD front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Replacing the webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Replacing the LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Replacing the LCD panel hinge brackets . . . . . . . . . . . . . . . . . . . . . . . 103

Replacing the power button board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

Replacing the Kensington lock cap . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Replacing the microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Replacing the antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111

Replacing the LCD assembly lid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

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Chapter 4: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Diagnosing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

System test procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Testing the optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Testing the keyboard or auxiliary input device . . . . . . . . . . . . 117

Testing the memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Testing the power system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118

Testing the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119

Power-On Self-Test (POST) error message . . . . . . . . . . . . . . . . . . . . . 120

Index of error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

No-beep error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Phoenix BIOS beep codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Symptom-to-FRU error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Power management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Keyboard and touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Intermittent problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Undetermined problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Chapter 5: Connector locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135

System board layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Top view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Bottom view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Chapter 6: FRU (Field-Replaceable Unit) list . . . . . . . . . . . . . . . . . . . . . .139

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Exploded diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

FRU list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Appendix A: Test compatible components . . . . . . . . . . . . . . . . . . . . . . . 151

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152

Microsoft® Windows Vista® Environment Test . . . . . . . . . . . . . . . . . 152

Appendix B: Online support information. . . . . . . . . . . . . . . . . . . . . . . . . 155

iii

iv

Contents

CHAPTER 1

System specifications

Preface

Features

System block diagram

Hardware specifications and configurations

Notebook product tour

1

CHAPTER 1: System specifications

Preface

Conventions

The following conventions are used in this manual:

Warning

Indicates a potential for personal injury.

Caution

Indicates a potential loss of data or damage to equipment.

Important

Indicates information that is important to know for the proper completion of a procedure, choice of an option, or completing a task.

General information

Before using this information and the product it supports, read the following general information.

This service guide provides you with all technical information relating to the basic configuration decided for Acer’s global product offering. To better fit local market requirements and enhance product competitiveness, your regional office may have decided to extend the functionality of a machine (such as add-on cards, modems, or extra memory capabilities). These localized features are not covered in this generic service guide. In such cases, contact your regional offices or the responsible personnel/channel to provide you with further technical details.

When ordering FRU parts: Check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it may not be noted in this printed service guide.

Acer-authorized Service Providers: Your Acer office may have a different part number code to those given in the FRU list of this printed service guide. You must use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.

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Features

Platform

• Processor

• AMD Turion™ II Ultra Dual-Core Mobile Processors: M640 (2.6 GHz),

M620 (2.5 GHz), M600 (2.4 GHz)

• AMD Turion™ II Dual-Core Mobile Processors: M520 (2.3 GHz), M500

(2.2 GHz)

• AMD Athlon™ II Dual-Core Mobile Processors: M320 (2.1 GHz), M300

(2.0 GHz)

• Core logic: ATI RS880M + SB710

• Wireless: Intel WiFi Link 5300/5100, Atheros b/g/n, or Ralink b/g/n

System memory

• Dual-channel DDR2 SDRAM support

• Up to 4 GB of DDR2 667/800 MHz, upgradeable using two SO-DIMM modules

Display and graphics

• 15.6" WXGA TFT LCD display panel

• 1366×768 resolution

• VGA memory: shared or 512 MB

• VGA controller: RS780M or ATI M92-XT

• Dual independent display support

• 16.7 million colors

• MPEG-2/DVD hardware-assisted capability (acceleration)

• MPEG-2/DVD decoding (for selected models)

• WMV9 (VC-1) support (acceleration)

• WMV9 (VC-1) and H.264 (AVC) decoding (for selected models)

• HDMI™ (High-Definition Multimedia Interface) with HDCP (High-bandwidth

Digital Content Protection) support

Storage subsystem

• Industry standard 2.5” 120–500 GB hard disk drive

• Optical drive options:

• Blu-ray Disc™/DVD-Super Multi double-layer drive

• DVD-Super Multi double-layer drive

• 5-in-1 card reader, supporting Secure Digital™ (SD), MultiMediaCard

(MMC), Memory Stick

®

(MS), Memory Stick PRO™ (MS PRO), xD-Picture

Card™ (xD)

3

4

CHAPTER 1: System specifications

Input devices

• 99-, 100-, or 103-key keyboard, 2.5 mm (minimum) key travel

• Twelve function keys, four cursor keys, two Windows

®

keys

• Touchpad pointing device

• Capacitive touch keys

Audio

• Two built-in stereo speakers

• High-definition audio support

• MS-Sound compatible

• Built-in microphone on webcam

Communication

• Integrated webcam

• WLAN: Intel

®

WiFi Link 5300/5100 a/b/g/n, Atheros b/g/n, or Ralink b/g/n

• WPAN: Bluetooth

®

2.0+EDR (Enhanced Data Rate)

• LAN: 10/100/1000 Ethernet

I/O ports

• USB (four)

• External display (VGA) port

• Ethernet (RJ45)

• Modem (RJ11)

• Headphone/SPDIF Audio Out

• Microphone in

• DC in jack for AC adapter

• 5-in-1 card reader (SD™, MMC, MS, MS PRO, xD)

• HDMI™ port with HDCP support

Security

• Kensington lock slot

• BIOS-based user, supervisor, and HDD passwords

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Physical specifications

• Dimensions: 372 × 250 × 37 mm (14.65 × 9.84 × 1.46 in)

• Weight: 3.1 kg (6.83 lb)

Environmental specifications

• Temperature

• Operating: 32 °F to 90 °F (0 °C to 35 °C)

• Non-operating: -4 °F to 140 °F (-20 °C to 60 °C)

• Humidity (non-condensing)

• Operating: 10% to 90%

• Non-operating: 5% to 95%

5

CHAPTER 1: System specifications

System block diagram

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Hardware specifications and configurations

CPU

Item

CPU type

Core logic

CPU package

CPU core voltage

Specification

AMD Turion™ II Ultra Dual-Core Mobile Processors, AMD Turion™ II Dual-Core

Mobile Processors, or AMD Athlon™ II Dual-Core Mobile Processors

ATI RS880M + SB710

Socket-S1 (S1g2), µFCPGA

1.075V to 1.125V

Controllers

Item

Core logic

VGA

LAN

USB 2.0

Bluetooth

Wireless 802.11

Controller

ATI RS880M + SB710 n n

ATI Mobility Radeon HD 3200

ATI M92-XT

Broadcom BCM5764/BCM5784

ATI RS880M

Broadcom BCM2045 n n n n n

Intel WiFi Link 5100

Intel WiFi Link 5300

Atheros AR5B91/HB93 b/g/n

Atheros XB63 b/g

Ralink RT2700E b/g/n

Realtek RTS5159

Conexant CX20561 (Azalia)

Memory Card Reader

Audio Codec

BIOS

Item

BIOS vendor

BIOS version

Specification

Phoenix

V1.01

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CHAPTER 1: System specifications

Item

Supported protocols

BIOS password control

Specification n n n n n n n n n n n n n n n n n n n n n n n n n

ACPI 1.0b/2.0/3.0 compliance

PCI 2.2 or later

System/HDD Password Security Control

INT 13H Extensions

PnP BIOS 1.0a

SMBIOS 2.4 or later

BIOS Boot Specification

Simple Boot Flag 1.0

Boot Block

PCI Bus Power Management Interface Specification

USB Specification 1.1/2.0

IEEE 1394 1.0

USB/1394 CD-ROM Boot Up support

PC Card Standard 1995 (PCMCIA 3.0 Compliant Device)

IrDA 1.0

Support HD audio

WfM 2.0, PXE 2.1

Preboot Execution Environment (PXE) 2.1

Boot Integrity Service Application Program Interface (BIS) 1.0

PC2002/2005 compliant

Intel Enhanced Speedstep Technology

ASF 2.0

TPM v1.2

AHCI support iAMT 4.0 or later (for Intel platform)

Manually set Supervisor and User passwords.

Memory

Item Specification

Memory controller

Memory size

SO-DIMM socket number

Supports memory size per socket

Built-in

0 MB (no on-board memory)

2 sockets

2 GB per SO-DIMM

Supports maximum memory size

4 GB

Supports SO-DIMM type n

DDR 2 Synchronous DRAM

Supports SO-DIMM Speed n

667/800 MHz

Supports SO-DIMM voltage

Supports SO-DIMM package

Memory module combinations n n

1.8V and 0.9V

1.5V

200-pin SO-DIMM

You can install memory modules in any combination as long as they match the above specifications.

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Hard Disk Drive

Item

Vendor & Model

Name

Capacity (MB)

Bytes per sector

Data heads

Drive Format

Disks

Spindle speed

(RPM)

ST9160310AS

MK1655GSX

HTS543216L9A300

WD1600BEVT-22ZC

T0

160000

512

3/4

2

5400 RPM

Performance Specifications

Buffer size 8MB

Interface

Max. media transfer rate (disk-buffer,

Mbytes/s)

SATA

540

DC Power Requirements

Voltage tolerance 5V(DC) +/- 5%

ST9250315AS

ST9250320AS

MK2555GSX

HTS545025B9A300

WD2500BEVT-22ZCT0

250000

512

4

ST9320320AS

MK3255GSX

HTS545032B9A300

WD3200BEVT-22ZC

T0

320000

512

4

ST9500325AS

MK5055GSX

HTS545050B9A300

WD5000BEVT-22ZA

T0

500000

512

4

2

5400 RPM

8MB

SATA

540

5V(DC) +/- 5%

2

5400 RPM

8MB

SATA

850

5V(DC) +/- 5%

2

5400 RPM

8MB

SATA

3.0 GB/s (Max.)

Buffer to Host

5V(DC) +/- 5%

Optical drive

Item Specification

Vendor & model name

TOSHIBA SUPER-MULTI DRIVE DL 8X TS-L633B

LF

HLDS SUPER-MULTI DRIVE TRAY DL 8X GT20N

LF

SONY SUPER-MULTI DRIVE DL 8X AD-7580S LF

PLDS SUPER-MULTI DRIVE DL 8X DS-8A3S LF

Performance Specification

Transfer rate

(KB/sec) n n

Sustained: with CD: Max 3.6Mbytes/sec with DVD: Max 10.08Mbytes/sec

Buffer Memory 2MB

SONY BD COMBO 12.7mm Tray DL 2X BC-5500S

LF

PLDS BD COMBO 12.7mm Tray DL 2X DS-4E1S

HLDS BD COMBO 12.7mm Tray DL 2X CT-10 n n n

Sustained: with CD: Max 3.6Mbytes/sec with DVD: Max 10.8Mbytes/sec with BD: Max 11Mbytes/sec n n for CD/DVD: 2MB for BD: 4.5MB

Interface SATA

9

CHAPTER 1: System specifications

Item Specification

Applicable disc format

CD: CD-DA, CD-ROM, CD-ROM XA, Photo CD (multi-session), Video CD, Cd-Extra (CD+), CD-text

DVD: DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB) DVD-R DL, DVD-RW, DVD-RAM, DVD+R,

DVD+R DL, DVD+RW

CD:

CD-DA (Red Book) - Standard Audio CD & CD-TEXT

CD-ROM (Yellow Book Mode1 & 2) - Standard Data

CD-ROM XA (Mode2 Form1 & 2) - Photo CD, Multi-Session

CD-I (Green Book, Mode2 Form1 & 2, Ready, Bridge)

CD-Extra/ CD-Plus (Blue Book) - Audio & Text/Video

Video-CD (White Book) - MPEG1 Video

CD-R (Orange Book Part)

CD-RW & HSRW (Orange Book Part Volume1 & Volume 2

Super Audio CD (SACD) Hybrid type

US & US+ RW

DVD:

DVD-ROM (Book 1.02), DVD-Dual

DVD-Video (Book 1.1)

DVD-R (Book 1.0, 3.9G)

DVD-R (Book 2.0, 4.7G) - General & Authoring

DVD+R (Version 1.0)

DVD+RW

DVD-RW (Non CPRM & CPRM)

DVD°”R Dual

Loading mechanism

Load: Manual

Power Requirement

Input Voltage 5 V +/- 5% (Operating)

Blu-Ray:

BD-R, BD-R DL, BD-RE, BD-RE DL

Release: (a) Electrical (Release Button), (b) ATAPI command, (c) Emergency

5 V +/- 5% (Operating)

LCD

Item

Vendor

Screen diagonal (mm)

Display resolution (pixels)

Pixel pitch

Pixel arrangement

Display mode

Typical white luminance (NIT) also called brightness

Luminance uniformity

Contrast ratio

Response tme (msec)

Nominal input voltage VDD

Specification n n n n

CMO

AUO

Samsung

LPL

15.6 inches

1366×768

0.204 x 0.204

R.G.B. Vertical Stripe

Normally white

220

1.25 max.

400~500 typical

8

+3.3V

10

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Item

Viewing angle (degree)

Horizontal: Right/Left

Vertical: Upper/Lower

Operating

Storage (shipping)

Specification

45/45

15/35

0 to +50

-40 to +60

Keyboard

Item

Keyboard controller

Total number of keypads

Windows logo key

Internal & external keyboard work simultaneously

Specification

Winbond WPC773

99/100/103-key

Yes

Plug USB keyboard to the USB port directly

Pointing device

Item

Type

Buttons

Specification n n

Synaptics TM00540-001 Touchpad

ALPS KGDFF0031A Touchpad

Left/Right

Memory card reader

Item

Controller

Cards supported

Compliancy

Specification

Realtek RTS5159

Support 5-in-1 card reader (MMC, MS, MS-pro, SD, and xD) n n n n n n n n n n

Complies to SDIO Host Interface Specification Rev 1.0

Supports MMC, MMCplus, SD Memory, and SDIO cards

SDIO Version 1.10 compliant with High-Speed Mode

SD Host Interface Specification v1.0

SD Host Interface Specification v2.0

SD HC (High Capacity SD memory card)

Supports SD memory card, with CPRM security

Complies to MultiMediaCard™ Version 4.0

Supports Memory Stick™ and MS PRO media cards

Supports xD-Picture™ card and SmartMedia™ cards

11

CHAPTER 1: System specifications

Audio

Item

Audio controller

Audio onboard or optional

Mono or stereo

Resolution

Compatibility

Sampling rate

Internal microphone

Internal speaker/quantity

Specification

Conexant CX20561

Built-in

Stereo

24-bit DAC and ADC

HD Audio

192 kHz maximum sample rate

With webcam

2 speakers

Wired LAN

Item

LAN chipset

Supports LAN protocol

LAN connector type

LAN connector location

Features

Specification

Broadcom BCM5764/BCM5784

10/100/1000 Mbps

RJ45

Left side n n n

Integrated 10/10/1000 BASE-T transceiver

PCI v2.2 compliant

Wake on LAN support meeting ACPI requirements

Bluetooth

Item

Chipset

Data throughput

Protocol

Interface

Connector type

Specification

Broadcom BCM2045

2.1 Mbit/s

Bluetooth 2.0

USB (board level)

Wireless via Bluetooth protocols

12

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Wireless LAN

Item

Chipset

Data throughput

Protocol

Interface

Specification n n n n n n

Intel WiFi Link 5100

Intel WiFi Link 5300

Atheros AR5B91/HB93 b/g/n

Atheros XB63 b/g

Ralink RT2700E b/g/n

WNC WiMAX

11~54 Mbps, up to 270 Mbps for Draft-N n n n n n

IEEE 802.11a

IEEE 802.11b

IEEE 802.11g

IEEE 802.11 Draft-N

IEEE 802.16e

PCI bus (mini PCI socket for wireless module)

USB

Item

Chipset

USB compliancy level

OHCI

Number of USB ports

Location

Specification

ATI SB710

2.0

USB 1.1 and USB 2.0 host controller

4 n n

Two on the left side

Two on the right side

Buttons/Indicators/Ports

Item

Buttons

Indicators

Ports

Specification n n

Power button

Capacitive touch keys n n n n n n

Bluetooth

Hard drive

Num lock

Caps lock

Battery charge

Power n n n n n n n n n

USB (four)

External display (VGA) port

Ethernet (RJ45)

Modem (RJ11)

Headphone/SPDIF Audio Out

Microphone in

DC in jack for AC adapter

5-in-1 card reader (SD™, MMC, MS, MS PRO, xD)

HDMI™ port with HDCP support

13

CHAPTER 1: System specifications

Camera

Item

Model

Interface

Resolution

Signal to noise ratio

Sensor

Power

Built-in microphone

LED

Specification n n

Chicony CNF701721004973L

Suyin CN0314-SN30-OV03-5

USB 2.0

0.3 M pixels (640x480)

42 dB

CMOS 1/4

5 V

Yes

No

Fans

CPU temperature (° C)

45-50

55-66

68-74

78-83

86-91

Fan speed (rpm)

0-3000

0-3300

3300-3800

3800-4100

4100-4800

Acoustic level (dBA)

29

33

38

40

40

Throttling 50%: % is controlled by operating system. Temperature point is 95 °C. OS shut down at 100 °C; H/W shut down at 105 °C

Battery

Item

Vendor type

Pack capacity

Number of battery cell

Package configuration

Normal voltage

Charge voltage

Specification n n n n

Panasonic

Sanyo

Sony

Simplo

Li-ion

4400mAH—5800mAH

6

3 cells in series, 2 series in parallel

11.1V

12.6V (max)

14

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Power supply

Item Specification

Vendor n n n

Delta

Liteon

Hipro

Input rating 90V AC to 264V AC, 47Hz to 63Hz

Maximum input AC current 1.7A (max)

Output rating 19V DC, 3.42A, 65W

Power savings

ACPI mode

Mech. Off (G3)

Soft Off (G2/S5)

Working (G0/S0)

Suspend to RAM (S3)

Save to Disk (S4)

Power Management

All devices in the notebook are turned off completely.

OS initiated shutdown. All devices in the notebook are turned off completely.

Individual devices such as the CPU and hard disc may be power managed in this state.

n n n n n n n

CPU set power down

VGA suspend

PCMCIA suspend

Audio power down

Hard drive power down

Optical drive power down

Super I/O low power mode

Also called Hibernation mode. System saves all system states and data onto the disc prior to powering off the whole system.

15

CHAPTER 1: System specifications

Notebook product tour

Important

Case color may vary from that shown in the pictures.

Front View

Left View

Ventilation fan

Component

Ventilation fan

Icon Description

Helps cool internal components.

Warning: Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin.

Caution: Do not block or insert objects into these slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook.

Caution: Provide adequate space around your notebook so air vents are not obstructed. Do not use the notebook on a bed, sofa, rug, or other similar surface.

Ethernet jack

HDMI out jack

Headphone jack

Kensington lock slot

Power connector

Monitor port

USB port

Microphone jack

Memory card reader

Component

Kensington™ lock slot

Power connector

Ethernet jack

Icon

Monitor port

HDMI out jack HDMI

Description

Secure your notebook to an object by connecting a Kensington cable lock to this slot.

Plug the AC adapter cable into this connector.

Plug an Ethernet network cable into this jack. Plug the other end of the cable into a cable modem, DSL modem, or an Ethernet network jack.

Plug an analog VGA monitor or projector into this port.

Plug an HDMI device, such as a high definition television, into this optional jack.

16

Right View

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Component

USB port

Microphone jack

Icon Description

Plug USB devices (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse) into these ports.

Plug a microphone into this jack.

Headphone jack

Memory card reader

Plug amplified speakers or headphones into this jack. The built-in speakers are turned off when speakers or headphones are plugged into this jack.

Headphone with SPDIF support

Insert a memory card from a digital camera, MP3 player, PDA, or cellular telephone into the memory card reader. The memory card reader supports Memory Stick®, Memory Stick Pro®,

MultiMediaCard™, Secure Digital™, and xD-Picture Card™cards.

Component

USB port

DVD drive

Modem jack

Power button

Icon

DVD drive USB port Modem jack

Power button

Description

Plug a USB device (such as a diskette drive, flash drive, printer, scanner, camera, keyboard, or mouse) into this port.

Insert CDs or DVDs into this drive.

Plug a dial-up modem cable into this optional jack.

Press to turn the power on or off. You can also configure the power button for Sleep/Resume mode.

17

CHAPTER 1: System specifications

Rear View

Bottom View

Component

Ventilation fan

Ventilation fan

Icon Description

Helps cool internal components.

Warning: Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin.

Caution: Do not block or insert objects into these slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook.

Caution: Provide adequate space around your notebook so air vents are not obstructed. Do not use the notebook on a bed, sofa, rug, or other similar surface.

Battery

Battery latch

Battery lock

Ventilation slots and cooling fan

Memory/

Hard drive bay

Component Icon

Battery

Battery lock

Description

Provides power when the notebook is not plugged into AC power.

Slide to unlock the battery.

Battery latch Slide to release the battery.

Memory bay Memory modules are located in this bay.

18

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Component Icon

Hard drive bay

Ventilation slots and cooling fan

Description

The hard drive is located in this bay.

Helps cool internal components.

Warning: Do not work with the notebook resting on your lap. If the air vents are blocked, the notebook may become hot enough to harm your skin.

Caution: Do not block or insert objects into these slots. If these slots are blocked, your notebook may overheat resulting in unexpected shutdown or permanent damage to the notebook.

Caution: Provide adequate space around your notebook so air vents are not obstructed. Do not use the notebook on a bed, sofa, rug, or other similar surface.

Keyboard area

Speakers

Status indicators

Keyboard

Capacitive touch keys

Power/Battery indicators

Touchpad

Component

Speakers

Status indicators

Keyboard

Power indicator

Battery charge indicator

Icon Description

Left and right speakers deliver stereo audio output.

Inform you when a drive is in use or when a button has been pressed that affects how the keyboard is used. For more information, see

“Using the status indicators” on page 21 .

Provides all the features of a full-sized, computer keyboard. For more

information, see “Using the keyboard” on page 21 .

n n n

LED on - Notebook is on.

LED blinking - Notebook is in Sleep or Hybrid Sleep mode.

LED off - Notebook is off.

n n n n

LED orange - Battery is fully charged.

LED blinking orange - Battery is charging.

LED blinking red - Battery charge is very low.

LED solid red - Battery is malfunctioning.

Important: This LED only lights up when your notebook is connected to

AC power or the battery charge is very low.

19

LCD panel

CHAPTER 1: System specifications

Component

Touchpad

Capacitive touch keys

Icon Description

Provides all the functionality of a mouse. For more information, see

“Using the EZ Pad touchpad” on page 25 .

Press to access capacitive touch key function. For more information, see

“Using the capacitive touch keys” on page 24

.

Microphone Webcam

Component

Webcam

Microphone

Icon Description

Use to let others see who they are communicating with when making

VoIP calls. For more information, see

“Using the webcam” on page 26 .

Use to talk through when making Voice over Internet Protocol (VoIP) calls.

20

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Using the status indicators

Important

If none of the indicators are on, you may need to press F N +F1 to toggle the status indicators on.

Status indicators inform you when a drive is being used or when a button has been pressed that affects how the keyboard is used. The status indicators are located below the screen.

Indicator

Bluetooth

Hard drive

Num lock

Caps lock

Battery charge indicator

Power indicator

Power

Battery

HDD Num lock

Caps lock Bluetooth

Icon Description n n

LED on - Bluetooth communication is turned on.

LED off - Bluetooth communication is turned off.

n n

LED blinking - The drive is being accessed.

LED off - The drive is not being accessed.

n n

LED on - Num lock is turned on.

LED off - Num lock is turned off.

n n

LED on - Caps lock is turned on.

LED off - Caps lock is turned off.

n n

LED blue - Battery is fully charged.

LED red - Battery is charging.

Important: This LED only lights up when your notebook is connected to AC power.

n n n

LED on - Notebook is on.

LED blinking - Notebook is in Sleep or Hybrid Sleep mode.

LED off - Notebook is off.

Using the keyboard

Your notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut keys for Windows and function keys for specific system operations.

Function keys/

System keys

Numeric keypad/

Navigation keys

F N key Windows key Application key Arrow keys

21

22

CHAPTER 1: System specifications

Key types

The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key.

Key type

Function keys

Icon

System keys

Navigation keys

F N key

Windows key

Application key

Description

Press these keys labeled F1 to F12 to perform actions in programs.

For example, pressing F1 may open help.

Each program uses different function keys for different purposes.

See the program documentation to find out more about the function key actions.

Press these colored keys in combination with the F N key to

perform specific actions. For more information, see “System key combinations” on page 22 .

Press these keys to move the cursor to the beginning of a line, to the end of a line, up the page, down the page, to the beginning of a document, or to the end of a document.

Press the F N key in combination with a colored system key to perform a specific action.

Press this key to open the Windows Start menu. This key can also be used in combination with other keys to open utilities like

F (Search utility), R (Run utility), and E (Computer window).

Press this key for quick access to shortcut menus and help assistants in Windows.

Arrow keys Press these keys to move the cursor up, down, right, or left.

System key combinations

When you press the F N key and a system key at the same time, your notebook performs the action identified by the text or icon on the key.

Press and hold F N , then press this system key...

To...

Turn the capacitive touch key LEDs on or off. For more information, see

“Using the status indicators” on page 21 .

Enter Sleep mode or Hybrid Sleep mode. Press the power button to leave Sleep mode.

n n n

Toggle the notebook display in the following order:

The LCD

An external monitor or projector (a monitor or projector must be plugged into the monitor port or HDMI port on your notebook)

Both displays at the same time

www.gateway.com

Press and hold F N , then press this system key...

To...

6

Turn the optional Bluetooth radio on or off.

Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. Bluetooth communication devices are examples of devices that provide wireless communication.

Important: The wireless network switch must be in the ON position for this button to work. For more information, see

“Left View” on page 16

.

Mute the sound. Press the key combination again to restore the sound.

F7

F8

Turns the display screen backlight off to save power. Press any key to return.

Play/ Pause—Plays or pauses the CD or DVD.

Stop—Stops playing the CD or DVD.

Previous—Skips back one CD track or DVD chapter.

Next—Skips ahead one CD track or DVD chapter.

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CHAPTER 1: System specifications

Using the capacitive touch keys

PowerSave MyBackup Wireless switch

Touchpad toggle

Mute Decrease volume

Increase volume

(only for certain models)

Programmable key

MyBackup Wireless switch

Touchpad toggle

Mute Decrease volume

Increase volume

(only for certain models)

Button Description

PowerSave key—enable Gateway PowerSave solution. The Gateway PowerSave solution uses the power-saving features of your computer’s graphics sub-system to reduce overall power consumption. When you press the Gateway PowerSave key, the Windows graphics scheme will be changed to Windows Vista Basic, screen brightness reduced and the graphics chip will be switched to a lower speed.

Press the Gateway PowerSave key again to return to your previous settings. (only for certain models)

Programmable key—the programmable key will run the Launch Manager, you can assign an application as your needed. (only for certain models)

MyBackup key—launch Gateway MyBackup solution. The Gateway MyBackup solution is a simple three-step process that allows you to create backup copies of your entire system or selected files and folders according to a schedule or as you need to.

Wireless switch—turn the optional IEEE 802.11 wireless network radio on or off.

For more information, see “Wireless Ethernet Networking” in your online User

Guide.

Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. IEEE 802.11 communication devices are examples of devices that provide wireless communication.

Touchpad toggle—turn the internal touchpad on and off.

Mute—mutes the sound. Press again to restore the sound.

Decrease volume —press to decrease volume.

Increase volume —press to increase volume.

24

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Using the EZ Pad touchpad

The EZ Pad™ consists of a touchpad, two buttons, and a scroll zone.

Touchpad

Left button Right button

When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. You can use the scroll zone to scroll through documents. Use of the scroll zone may vary from program to program.

You can use the EZ Pad left and right buttons below the touchpad to select objects.

Do this...

To...

Move the pointer on the screen.

Move your finger around on the touchpad. If you run out of space and need to move the pointer farther, lift your finger, move it to the middle of the touchpad, then continue moving your finger.

Select an object on the screen.

Position the pointer over the object. Quickly press and release the left button once. This action is called clicking.

25

CHAPTER 1: System specifications

To...

Start a program or open a file or folder.

Do this...

Position the pointer over the object. Press the left button twice in rapid succession. This action is called double-clicking.

Access a shortcut menu or find more information about an object on the screen.

Move an object on the screen.

Position the pointer over the object. Quickly press and release the right button once.

This action is called

right-clicking.

Position the pointer over the object. Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it.

Using the webcam

You can use the optional webcam with many of the available Internet chat programs to add video and audio to your chat session. In addition, by using the software included with the webcam, you can take pictures or create video clips.

Microphone Webcam

26

CHAPTER2

System utilities

BIOS setup utility

BIOS recovery

Clearing a BIOS password

Unlocking the hard drive

27

CHAPTER 2: System utilities

BIOS setup utility

The BIOS setup utility is a hardware configuration program built into the notebook’s

BIOS (Basic Input/Output System). The notebook was shipped already properly configured and optimized. However, if the user encounters configuration problems, you may need to run Setup.

To run the BIOS Setup Utility:

1 Turn on the notebook.

If the computer is already turned on, save your data and close all open applications, then restart the computer.

2 Press F2 when the Press <F2> to enter Setup prompt appears on the bottom of the screen.

Use the left and right arrow keys to move between selections on the menu bar.

28

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Navigating the BIOS setup utility

Use the keys listed in the legend bar on the bottom of the Setup screen to work your way through the various menu and submenu screens.

To use the BIOS setup utility:

• To choose a menu, use the left

← and right

→ arrow keys.

• To choose an item, use the up

↑ and down

↓ arrow keys.

• To change the value of a parameter, press F5 or F6.

• A plus sign (+) indicates the item has sub-items. Press E NTER to expand this item.

• To load default settings, press F9.

• To save changes made and close the utility, press F10.

1 Press E SC while you are in any of the menu screen to display the Exit menu.

Important

• You can change the value of a parameter if it is enclosed in square brackets.

• Navigation keys for a particular menu are shown on the bottom of the screen. Help for parameters are found in the Item Specific

Help part of the screen. Read this information carefully when making changes to parameter values.

• The screenshots used in this section are for illustration only. The values displayed may not be the same as those in your computer.

BIOS setup utility menus

The Setup utility has five menus for configuring the various system functions.

These include: Information, Main, Security, Boot, and Exit.

Important

• The screenshots used in this section are for illustration only. The values displayed may not be the same as those in your computer.

Actual screen information varies by model, installed features, and location.

• In the descriptive table following each of the screenshot, settings in boldface are the default settings.

29

CHAPTER 2: System utilities

Information

The Information menu displays a summary of your computer hardware information.

These information are necessary for troubleshooting and may be required when asking for technical support.

30

Parameter

CPU Type

Description

Displays the processor model and speed.

CPU Speed

IDE0 Model Name

Displays the processor speed.

Displays the model name of the hard drive installed on the primary IDE master.

IDE0 Serial Number Displays the serial number of the hard drive installed on the primary IDE master.

ATAPI Model Name Displays the model name of the installed optical drive.

System BIOS

Version

VGA BIOS Version

KBC Version

Serial Number

Asset Tag Number

Displays system BIOS version.

Displays the VGA firmware version.

Displays the keyboard controller version.

Displays the system serial number.

Displays the system asset tag number

Product Name Displays the official model name of the computer.

Manufacturer Name Displays the name of the computer manufacturer.

UUID Number Displays the computer’s UUID (universally unique identifier).

UUID is an identifier standard used in software construction, standardized by the Open Software Foundation (OSF) as part of the Distributed Computing Environment (DCE).

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Main

Use the Main menu to set the system time and date, and other basic options.

Parameter

System Time

System Date

Total Memory

Video Memory

Quiet Boot

Network Boot

F12 Boot Menu

Description

Displays the system time. The time is expressed in a 24-hour format.

Format/Options

HH:MM:SS

(hour:minute:second)

Displays the system date.

Enables or disables the Quiet Boot function.

When enabled, BIOS setup is in graphical mode and displays only the computer brand logo during POST and while booting.

When disabled, BIOS setup is in conventional text mode and displays the system Summary Screen.

MM/DD/YYYY

(month/day/year)

Displays the size of system memory detected during boot-up.

Displays the size of video memory detected during boot-up.

Disabled

Enabled

When enabled, a remote host with appropriate boot image can boot this computer. (only works with an Ethernet device.)

Enables or disables the Boot menu during

POST.

Disabled

Enabled

Disabled

Enabled

31

.

CHAPTER 2: System utilities

Parameter

D2D Recovery

SATA Mode

Description

Enables or disables the D2D Recovery function. This function allows the user to create a hidden partition on the hard drive to store the operation system. User can then use this partition to restore the system to factory defaults by pressing the Alt+F10 keys during system boot-up.

Select the SATA controller operating mode.

When set to AHCI (Advanced Host

Controller Interface), the SATA controller enables its AHCI and RAID features when the computer boots up.

When set to IDE, the SATA controller disables its AHCI and RAID functions when the computer boots up.

Note: If you do not intend to use the AHCI or RAID features set this parameter to IDE to speed up the boot-up time.

Format/Options

Disabled

Enabled

AHCI

IDE

Security

Use the Security menu option to set system passwords to protect your computer from unauthorized use.

I n f o r m a t i o n

H D D P a s s w o r d i s :

M a i n

P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y

S e c u r i t y B o o t E x i t

I t e m S p e c i f i c H e l p

S e t S u p e r v i s o r P a s s w o r d

S e t U s e r P a s s w o r d

S e t H D D P a s s w o r d

P a s s w o r d o n B o o t :

C l e a r

C l e a r

C l e a r

[ E n t e r

[ E n t e r ]

]

[ E n t e r ]

[ D i s a b l e d ]

S u p e r v i s o r P a s s w o r d c o n t r o l s a c c e s s o f t h e w h o l e s e t u p u t i l i t y.

I t c a n b e u s e d t o b o o t u p w h e n P a s s w o r d o n b o o t i s e n a b l e d .

F1

Esc

H e l p

E x i t

S e l e c t I t e m

S e l e c t M e n u

-/+

Enter

C h a n g e Va l u e s

S e l e c t S u b - M e n u

F9

F10

S e t u p D e f a u l t s

S a v e a n d E x i t

Parameter

Supervisor

Password Is

User Password Is

Description

Displays the supervisor password status.

Displays the user password status.

HDD Password Is Displays the hard drive password status.

Option

Clear

Set

Clear

Set

Clear

Set

32

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Parameter

Set Supervisor

Password

Description Option

Press Enter to set a supervisor password. When set, this password will allow the user to access and change all settings in the Setup

Utility.

Set User Password Press Enter to set a user password. When set, this password will restrict a user’s access to the Setup menus. Only the following menus will be accessible:

• System Time and System Date

• All Exit menu options excluding Load Setup Defaults

Note: A supervisor password must first be set before creating a user password.

If Password on Boot is enabled, the user must enter the user password each time the notebook is turned on or wakes from

Sleep.

Set HDD

Password

Password on Boot

Press Enter to set password for accessing the hard disk drive

(HDD) password. It will be required during boot-up or when waking from hibernation mode.

Referred to as the power-on password. When enabled, the user or supervisor password will be required to boot up the system.

Note: A supervisor password must first be set before creating a user password.

Disabled

Enabled

Caution

When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password.

Setting a password

Note the following reminders before you define a system password:

• The maximum length of password contains 8 alphanumeric characters.

• System passwords are case-insensitive.

• When typing the password, only shaded blocks representing each typed character are visible.

To set a supervisor password:

1 Press

or

to highlight Set Supervisor Password , then press Enter .

The Set Supervisor Password box opens.

2 Type a password, then press Enter .

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CHAPTER 2: System utilities

3 Retype the password to verify the first entry, then press Enter .

You will be prompted to save the new password.

4 Press Enter .

5 Press F10 to save the password and close the Setup Utility or you can proceed to setting a user password.

To set a user password:

1 Press

or

to highlight Set User Password , then press Enter .

The Set User Password box opens.

2 Type a password, then press Enter .

3 Retype the password to verify the first entry, then press Enter .

You will be prompted to save the new password.

4 Press Enter .

5 Press F10 to save the password and close the Setup Utility.

Changing a password

To change a password:

1 Press

or

to highlight the Set Supervisor Password or Set User Password field, then press Enter .

The Set Supervisor Password or Set User Password box opens.

2 Type the current password, then press Enter .

3 Type a new password, then press Enter .

4 Retype the new password to verify the first entry, then press Enter .

You will be prompted to save the new password.

5 Press Enter .

6 Press F10 to save the password and close the Setup Utility or you can proceed to setting a user password.

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Removing a password

To remove a password:

1 Press

or

to highlight the Set Supervisor Password or Set User Password field, then press Enter .

The Set Supervisor Password or Set User Password box opens.

2 Type the current password, then press Enter .

3 Press Enter twice without entering anything in the new and confirm password fields.

You will be prompted to confirm the password removal.

4 Press Enter .

5 Press F10 to save the password and close the Setup Utility or you can proceed to setting a user password.

Resetting a password

If you have forgotten the user password, the computer will continue to function normally but you will have limited access to the Setup utility.

If you have enabled the Password on Boot field and you forget the supervisor password, you will not be able to boot up the computer. The same thing applies if you forget the HDD password.

To clear a lost BIOS password (user or supervisor password) you need to short

the clear password hardware gap located on the system board. Go to page 40

for instructions.

To regain access to your computer if you lose the HDD password, you need to generate a master password and unlock your hard drive. Go to

page 41 for

instructions.

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CHAPTER 2: System utilities

Boot

Use the Boot menu to set the preferred drive sequence in which the Setup utility attempts to boot the operating system.

I n f o r m a t i o n M a i n

P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y

S e c u r i t y B o o t E x i t

I t e m S p e c i f i c H e l p

B o o t p r i o r i t y o r d e r :

1 : I D E 0 : X X X X X X X X X X X - ( X X )

2 : C D / D V D : X X X X X X X X X X X - X X X X X - ( X

3 : N e t w o r k B o o t : X X X X X X X X X X X X X X X X

4 :

5 :

U S B H D D :

U S B F D D :

6 : U S B K e y :

7 : U S B C D / D V D R O M :

U s e < > o r < > t o s e l e c t a d e v i c e , t h e n p r e s s < F 6 > t o m o v e i t u p t h e l i s t , o r < F 5 > t o m o v e i t d o w n t h e l i s t . P r e s s < E s c > t o e s c a p e t h e m e n u .

F1

Esc

H e l p

E x i t

S e l e c t I t e m

S e l e c t M e n u

-/+

Enter

C h a n g e Va l u e s

S e l e c t S u b - M e n u

F9

F10

S e t u p D e f a u l t s

S a v e a n d E x i t

To set boot drive sequence:

1 Press

or

to highlight a bootable device.

2 Press F5 or F6 to move the selected device up or down the boot sequence.

3 Press F10 to save the changes you made and close the Setup utility.

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Exit

The Exit menu screen lists options for quitting from the Setup Utility.

I n f o r m a t i o n M a i n

P h o e n i x S e c u r e C o r e ( t m ) S e t u p U t i l i t y

S e c u r i t y B o o t E x i t

I t e m S p e c i f i c H e l p

E x i t S a v i n g C h a n g e s

E x i t D i s c a r d i n g C h a n g e s

L o a d S e t u p D e f a u l t s

D i s c a r d C h a n g e s

S a v e C h a n g e s

E x i t S y s t e m S e t u p a n d s a v e y o u r c h a n g e s t o

C M O S .

F1

Esc

H e l p

E x i t

S e l e c t I t e m

S e l e c t M e n u

-/+

Enter

C h a n g e Va l u e s

S e l e c t S u b - M e n u

F9

F10

S e t u p D e f a u l t s

S a v e a n d E x i t

Option

Exit Saving Changes

Exit Discarding

Changes

Load Setup Default

Discard Changes

Save Changes

Description

Saves changes made and closes the Setup utility. Keyboard shortcut: F10

Discards changes made and closes the Setup utility.

Loads the factory-default settings for all Setup parameters.

Keyboard shortcut: F9

Discards all changes made to the Setup utility and loads previous configuration settings.

Saves all changes made to the Setup utility.

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CHAPTER 2: System utilities

BIOS recovery

An interruption during a BIOS flash procedure (e.g. a power outage) can corrupt the BIOS code, which will cause the system to go into an unbootable state. You need to access and execute the boot block program to reboot the computer and recover the regular BIOS code.

Caution

Observe the following when performing a BIOS recovery:

• Make sure the battery pack is installed to the system and that the computer is connected to a UPS unit during the BIOS recovery and BIOS flash procedures.

• The BIOS crisis recovery disk should be prepared in a computer running the Windows XP or Windows Vista OS.

Creating the Crisis Recovery disk

To create the Crisis Recovery disk:

1 Prepare a removable USB storage device with a capacity size greater than

10 MB.

Note that all data on the USB storage device will be cleared during the creation of the crisis disk.

2 Set up a computer running the Windows XP or Windows Vista OS and plug in the USB storage device into an available USB port.

3 Decompress the Crisis Package Source.

4 Select WINCRIS.exe

and then select Run as administrator .

5 Keep the default settings and then click Start button.

6 When the pop-up warning dialog box appears, click OK to create the crisis disk.

7 Click No if you do not want to create another crisis disk.

8 Eject and reconnect the USB removable storage device, and make sure it contains the BIOS.wph

, MINIDOS.sys

, and PHLASH16.exe

files.

Performing a BIOS recovery

To perform a BIOS recovery:

1 Shut down the BIOS failed-computer.

2 Connect the USB storage device containing the Crisis Recovery disk files to the failed computer.

3 Press and hold the Fn + Esc keys (this is the BIOS recovery hotkey), then press the power button.

The BIOS recovery process begins. When the process is complete the computer will automatically reboot.

4 Disconnect the USB storage device from the computer.

5 Perform a BIOS flash procedure to update the BIOS firmware.

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Running the Flash utility:

To run the Flash utility:

1 Rename the BIOS file as “XXXXXXX.FD”.

2 Copy the “XXXXXXX.FD” file to a bootable USB device containing the Crisis

Recovery disk files.

3 Turn off the computer.

4 Insert the USB device containing the renamed BIOS file and the Crisis

Recovery disk files to any USB port.

5 Press and hold the Fn + Esc keys (this is the BIOS recovery hotkey), then press the power button.

6 Release the Fn + Esc keys after POST.

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CHAPTER 2: System utilities

Clearing a BIOS password

To clear a lost BIOS password (user or supervisor password) you need to short the clear password hardware gap (G27) located on the system board.

40

Gap

G27

Default setting

Open (normal)

Function

Short to clear the user and supervisor passwords.

To clear a BIOS password:

1 Turn off the notebook and unplug all the peripherals connected to it.

2

Complete the steps in “Removing the battery” on page 48 .

3

Complete the steps in “Removing the bay cover” on page 49 .

4 Remove the memory module(s) and locate the G27 gap.

5 Use an electrical conductivity tool to short the two contacts on the hardware gap together.

6 While resting the tool on the two contacts, plug one end of the AC adapter into the DC power jack and plug one end to an electrical outlet.

7 Press the power button to turn on the system.

8 After the POST, remove the tool from the hardware gap.

9 Reinstall the memory module(s), battery pack, and the bay cover.

10 Turn on the notebook and press F2 during bootup to access the Setup utility.

11 Press F9 to load the system defaults.

12 Press F10 to save the changes you made and close the setup Utility.

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Unlocking the hard drive

To regain access to your computer if you lose the HDD password, you need to generate a master password and unlock the hard drive.

To unlock a hard drive:

1 Open the computer in a DOS environment.

2 Type the following command:

A\> unlock6 XXXXX 00

3 Press Enter to display the command options.

4 Select option 2 ( upper case ASCII code ), then press Enter .

5 Write down the generated master password.

6 Reboot the computer.

7

In the HDD password prompt, type the master password generated in step 5

, then press Enter .

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CHAPTER 2: System utilities

CHAPTER3

Replacing notebook components

Preventing static electricity discharge

Preparing the work space

Required tools

Preparing the notebook

Adding or replacing memory modules

Replacing the wireless card

Replacing the hard drive

Replacing the optical drive

Replacing the keyboard cover

Replacing the multimedia board

Replacing the keyboard

Replacing the LCD panel assembly

Replacing the palm rest

Replacing the speakers

Replacing the touchpad board

Replacing the modem board

Replacing the USB board

Replacing the Bluetooth module

Replacing the system board

Replacing the cooling assembly

Replacing the processor

Replacing the LCD front panel

Replacing the webcam

Replacing the LCD

Replacing the LCD panel hinge brackets

Replacing the power button board

Replacing the Kensington lock cap

Replacing the microphone

Replacing the antennas

Replacing the LCD assembly lid

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CHAPTER 3: Replacing notebook components

Preventing static electricity discharge

Warning

To avoid exposure to dangerous electrical voltages and moving parts, turn off your notebook, remove the battery, and unplug the power cord and network cable before opening the case.

Warning

To prevent risk of electric shock, do not insert any object into the vent holes of the notebook.

Important

Before performing maintenance on the notebook, you should read and understand the information in this section.

The components inside your notebook are extremely sensitive to static electricity, also known as electrostatic discharge (ESD).

Before performing maintenance on the notebook, follow these guidelines:

• Avoid static-causing surfaces such as carpeted floors, plastic, and packing foam.

• Remove components from their antistatic bags only when you are ready to use them. Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection.

• Always hold components by their edges. Avoid touching the edge connectors. Never slide components over any surface.

• Wear a grounding wrist strap (available at most electronics stores) and attach it to a bare metal part of your workbench or other grounded connection.

• Touch a bare metal surface on your workbench or other grounded object.

Tape

Some of the procedures in this guide involve removing tape that secures cables or components. Two types of tape are used in this notebook:

• Mylar, non-conductive tape is typically transparent, with a red or brown tint.

• Conductive tape is typically grey or silver in color.

If the existing tape cannot be reused, replace it with the same type. Make sure the replacement tape is of the non-ESD generating kind. Do not use cellophane tape.

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Preparing the work space

Before performing maintenance on the notebook, make sure that your work space and the notebook are correctly prepared.

• Wear a grounding (ESD) wrist strap, and use a grounded or dissipative work mat.

• Use a sturdy table. Make sure that the table top is wide enough to hold each component as you remove it.

• Ensure that clear lighting condition is available to make part identification easier.

• Keep your work surface free from clutter and debris that may damage components.

• Use a magnetized screwdriver for removing screws.

• When removing components that are attached to the notebook by a cable, unplug the cable before removing the screws, when possible, to avoid damaging the cable.

• As you remove components and screws, lay them toward the rear of your work surface (behind the notebook) or far enough to the side that your arms will not accidentally brush them onto the floor.

• To help keep track of screws, try the following:

– Place each component’s screws in their own section of a parts sorter.

– Place each component’s screws next to the component on your work surface.

– Print the first page of each task, then place the page toward the rear of your work surface. As you remove screws, place the screws in their respective section on the page.

– After loosening screws that are deeply recessed in a hole (for example, on the bottom of the base assembly), you can leave the screws in the holes if you place small pieces of masking tape over the hole openings.

When reassembling the component, just remove the tape and tighten the screws.

– When you place flat-headed screws on the work surface, stand them on their heads to prevent the screws from rolling off the table.

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CHAPTER 3: Replacing notebook components

Required tools

To disassemble the notebook, you need the following tools:

• Wrist grounding strap (for ESD prevention) v v v v

• Conductive mat (for ESD prevention)

• Flat screwdriver

• Phillips screwdriver

• Non-marring plastic scribe

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Preparing the notebook

To prepare the notebook for maintenance:

1 Make sure that the optical disc drive is empty.

2 Turn off the notebook.

3 Close the LCD panel.

4 Disconnect the AC adapter.

5 Disconnect the network cable and all peripheral devices connected to the notebook.

6 Make sure there is no memory card on the card reader slot. To remove a memory card: a Push against the card, as if you were pushing it further into the slot, letting the card spring out b Pull the memory card out of its slot.

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CHAPTER 3: Replacing notebook components

Removing the battery

To remove the battery:

1 Turn the notebook over so the base is facing up.

2 Slide the battery lock to the unlocked position.

3 Slide the battery release latch (a), then remove the battery out of the notebook (b).

Note

The battery is highlighted with a yellow circle in the above image.

Follow local regulations for battery disposal.

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Removing the bay cover

To remove or replace components located on the lower bay, you need to remove the bay cover first.

Tools you need to complete this task:

Non-marring plastic scribe

Phillips #0 screwdriver

To remove the bay cover:

1

Complete the steps in “Preparing the notebook” on page 47

.

2 Turn the notebook over so the base is facing up.

3 Loosen the bay cover screws (these screws cannot be removed).

4 Insert a non-marring plastic scribe on the cover’s notch to release the cover from the computer, and then remove the cover.

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CHAPTER 3: Replacing notebook components

Adding or replacing memory modules

Important

Use only memory modules designed for this Gateway notebook.

Tools you need to complete this task:

Non-marring plastic scribe

Phillips #0 screwdriver

To add or replace memory modules:

1

Complete the steps in “Preparing the notebook” on page 47 .

2

Complete the steps in “Removing the bay cover” on page 49 .

3 If you are replacing a memory module, go to

step 4 .

If you installing an additional memory module, go to

step 6 .

4 Use a non-marring plastic scribe to push out the latches on both sides of the memory slot until the module tilts upward.

5 Remove the memory module from its slot.

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6 Insert the new memory module at a 30° angle into an empty memory slot, and then press it down until it clicks into place.

The module is keyed so it can only be inserted in one direction. If the module does not fit, make sure that the notch in the module lines up with the tab in the memory slot.

7 Reinstall the bay cover.

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CHAPTER 3: Replacing notebook components

Replacing the wireless card

Tools you need to complete this task:

Phillips #0 screwdriver

Non-marring plastic scribe

Screws removed during this task:

• 1 black M2×5 (wireless card)

To replace the wireless card:

1

Complete the steps in “Preparing the notebook” on page 47 .

2

Complete the steps in “Removing the bay cover” on page 49 .

3 Detach the bar code sticker covering the antenna cables.

4 Unplug the antenna cables. Note which color cable corresponds to each of the connectors.

Important

The number of antenna cables varies depending on the type of wireless card installed on the notebook. IEEE 802.11n cards typically have three antenna cables. Other types of wireless cards usually have only two antenna cables.

5 Move the antenna cables away from the wireless card screw.

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6 Remove the screw securing the wireless card.

7 Pull the card out of the slot.

8 Insert the new wireless card at a 30° angle into the empty Mini Card slot.

The card is keyed so it can only be inserted in one direction. If the card does not fit, make sure that the notch in the card lines up with the tab in the card slot.

9

Secure the new wireless card with the screw removed in step 6 .

10 Reconnect the antenna cables to the connectors.

11 Reinstall the bay cover.

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CHAPTER 3: Replacing notebook components

Replacing the hard drive

Tools you need to complete this task:

Phillips #0 screwdriver

Non-marring plastic scribe

Screws removed during this task:

• 1 black M2×5 (hard drive)

• 2 chrome M3×3 (hard drive bracket)

To replace the hard drive:

1

Complete the steps in “Preparing the notebook” on page 47 .

2

Complete the steps in “Removing the bay cover” on page 49 .

3 Remove the hard drive screw.

4

Grasp the black mylar tab and use it to disengage the hard drive from its connector, and then remove the drive from its compartment.

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5

If your new hard drive already includes the hard drive bracket, go to step 8

.

If you need to use the bracket from the old hard drive, go to step 6

.

6 Remove the screws that secure the hard drive bracket, and then detach the bracket from the drive.

7 Place the bracket on the new drive and secure it with the two screws removed in

step 6 .

8 Slide the new hard drive into the hard drive compartment and make sure it’s properly engaged to the SATA1 connector.

9

Secure the new drive to the system board with the screw removed in step 6

.

10 Reinstall the bay cover.

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CHAPTER 3: Replacing notebook components

Replacing the optical drive

Tools you need to complete this task:

Phillips #0 screwdriver

Non-marring plastic scribe

Screws removed during this task:

• 1 black M2.5×6 (optical drive)

• 1 chrome M2×3 (optical drive bracket)

To replace the optical drive:

1

Complete the steps in “Preparing the notebook” on page 47 .

2

Complete the steps in “Removing the bay cover” on page 49 .

3 Remove the optical drive screw.

4 Use the non-marring plastic scribe to carefully push the optical drive out of the drive bay, and then slide the drive out.

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5

If your new optical drive already has it’s own bracket and bezel, go to step 10

.

If you need to use the bracket and bezel from the old optical drive, perform steps

6 – 9

as necessary.

6 Detach the bezel from the old optical drive.

7 Remove the screw that secures the optical drive bracket, and then detach the bracket from the drive.

8 Attach the bezel to the new optical drive.

9 Attach the bracket to the new optical drive and secure it with the screw removed in

step 7 .

10 Slide the new optical drive into the drive bay and make sure it’s properly engaged to the ODD1 connector.

11

Secure the new drive to the system board with the screw removed in step 3

.

12 Reinstall the bay cover.

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CHAPTER 3: Replacing notebook components

Replacing the keyboard cover

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

• 3 black M2.5×6 (keyboard cover)

To replace the keyboard cover:

1

Complete the steps in “Preparing the notebook” on page 47 .

2

Complete the steps in “Removing the battery” on page 48 .

3 Remove the screws securing the keyboard cover.

4 Turn the notebook over and open the LCD panel to its fully extended position.

5 Insert a small flat-blade screwdriver or non-marring scribe between the LCD hinge side and the keyboard cover, and carefully pry the cover up.

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Caution

The keyboard cover is connected to the notebook through the multimedia board cable. Disconnect this cable first before pulling the cover away from the palm rest assembly.

6 Detach the keyboard cover from the palm rest assembly and turn it over the keyboard to access its underside (a).

Open the multimedia board cable connector (b) and disconnect the cable (c).

7 If you will be using the multimedia board from the old keyboard cover, remove it by performing steps

3 and 4

of the

“Replacing the multimedia board”

procedure on

page 60 .

8 Secure the multimedia board, with the connector facing up, on the new keyboard cover.

9 Insert the multimedia cable to its connector on the multimedia board, then close the clip to lock the cable in place.

10 Insert the tabs on the front side of the keyboard cover into the slots located on the top corners of the palm rest assembly, then press down on the back part.

11 Press down on the cover until it clicks in place.

The keyboard cover is correctly mounted when you can run you finger along the sides of the cover and find no gaps.

12 Close the LCD panel and turn the notebook over so the base is facing up.

13 Secure the keyboard cover with the screws removed in

step 3 .

Caution

If the cover is not correctly installed, your notebook could be damaged when you try to close the LCD panel.

14 Reinstall the battery.

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CHAPTER 3: Replacing notebook components

Replacing the multimedia board

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

• 3 black M2.5×6 (keyboard cover)

To replace the multimedia board:

1

Complete the steps in “Preparing the notebook” on page 47 .

2 Remove the keyboard cover by performing steps

2

6

of the

“Replacing the keyboard cover” procedure on page 58

.

Caution

The multimedia board is glued to the keyboard cover. Remove this board only if it is defective.

3 Insert a small flat-blade screwdriver or non-marring scribe between the multimedia board and the keyboard cover’s underside, and carefully pry the board loose.

60

4 Remove the multimedia board from the keyboard cover.

Note

A circuit board that is >10 cm

2

has been highlighted with a yellow rectangle as shown in the above image. Follow the local regulations for disposing this type of circuit board.

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5 Secure the new multimedia board, with the connector facing up, on the keyboard cover.

6 Insert the multimedia cable to its connector on the multimedia board, then close the clip to lock the cable in place.

7 Insert the tabs on the front side of the keyboard cover into the slots located on the top corners of the palm rest assembly, then press down on the back part.

8 Press down on the cover until it clicks in place.

The keyboard cover is correctly mounted when you can run you finger along the sides of the cover and find no gaps.

9 Close the LCD panel and turn the notebook over so the base is facing up.

10 Secure the keyboard cover with the screws removed in

step 3 of the

“Replacing the keyboard cover”

procedure on

page 58 .

Caution

If the cover is not correctly installed, your notebook could be damaged when you try to close the LCD panel.

11 Reinstall the battery.

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CHAPTER 3: Replacing notebook components

Replacing the keyboard

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

• 3 black M2.5×6 (keyboard cover)

To replace the keyboard:

1

Complete the steps in “Preparing the notebook” on page 47 .

2 Remove the keyboard cover by performing steps

2

6

of the

“Replacing the keyboard cover” procedure on page 58

.

Caution

The keyboard is connected to the notebook through the keyboard cable. Disconnect this cable first before pulling the keyboard away from the palm rest.

3 Lift the back edge of the keyboard slightly, then carefully slide it toward the

LCD panel to release the keyboard retaining tabs from the palm rest.

4 Flip the keyboard over onto the touchpad area to access to the keyboard cable (a).

Open the keyboard cable connector (b) and disconnect the cable (c).

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5 Insert the retaining tabs of the new keyboard into the slots located on the top side of the touchpad area.

6 Reach underneath the keyboard and insert the keyboard cable to its system board connector, then close the clip to lock the cable in place.

Important

The keyboard cable is correctly oriented if it is not twisted.

7 Gently press the keyboard down until it is flat all the way across.

8

Reinstall the keyboard cover by performing steps 9 – 13

of the

“Replacing the keyboard cover” procedure on page 58 .

9 Reinstall the battery.

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CHAPTER 3: Replacing notebook components

Replacing the LCD panel assembly

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

• 3 black M2.5×6 (keyboard cover)

• 2 black M2.5×6 (LCD panel hinges - bottom)

2 black M2.5×6+Nylok (LCD panel hinges - top)

To replace the LCD panel assembly:

1

Complete the steps in “Preparing the notebook” on page 47 .

2 If the notebook has a wireless card installed, complete the steps in

“Removing the bay cover” on page 49 , and then unplug the antenna cables.

If there’s no wireless card installed, proceed to step 5

.

3 Remove the keyboard by performing steps

2 – 4

of the

“Replacing the keyboard” procedure on page 62

.

Caution

The keyboard is connected to the notebook through a keyboard cable. Disconnect this cable first before pulling the keyboard away from the palm rest assembly.

4 Turn the notebook over so the base is facing up.

5 Remove the base screws that secure the LCD panel hinges.

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6 Turn the notebook over again so the palm rest is facing up.

7 Disconnect the LCD, webcam, and microphone cables from their system board connectors.

8

Release the LCD, webcam, and microphone cables from their latches.

9 If the notebook has a wireless card installed, note the antenna cable routing for later reference and then perform

step 10 to release the antenna cables

from the palm rest.

If there’s no wireless card installed, proceed to

step 11 to disconnect the

power button board cable.

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CHAPTER 3: Replacing notebook components

10 Release the antenna cables from their palm rest latches, and then pull them out from underneath the computer .

11

Disconnect the power button board cable from its system board connector, and then release it from its palm rest latches.

12 Carefully open the LCD panel to its fully extended position.

13 Move the LCD, webcam, and microphone cables away from the top hinge screws.

14 Remove the top hinge screws securing the LCD assembly.

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15 Lift the LCD panel assembly up and away from the notebook.

16 Position the new LCD panel assembly on the notebook, and then secure it

with the hinge screws removed in step 14 .

17

If the notebook has a wireless card installed, proceed to step 18

to arrange the antenna cables.

If there’s no wireless card installed, proceed to

step 19 to reconnect the

power button board cable.

18

Refer to the antenna cable routing note made on step 9

and secure the antenna cables to the palm rest before pulling the ends downward to the wireless card compartment.

19 Arrange the power button cable on the palm rest and reconnect it to its system board connector.

20 Arrange the LCD, webcam, and microphone cables on the palm rest and reconnect them to their system board connectors.

21 Close the LCD panel and turn the notebook over so the base is facing up.

22 If the notebook has a wireless card installed, reconnect the antenna cables and then reinstall the bay cover.

23

Return the base hinge screws removed in step 5

.

24 Turn the notebook over so the palm rest is facing up.

25

Reinstall the keyboard and the keyboard cover by performing steps 5 – 8

of the

“Replacing the keyboard” procedure on page 62 .

26 Reinstall the battery.

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CHAPTER 3: Replacing notebook components

Replacing the palm rest

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

• 1 black M2×5 (hard drive)

• 1 black M2.5×6 (optical drive)

3 black M2.5×6 (keyboard cover)

2 black M2.5×6 (LCD panel hinges - bottom)

2 black M2.5×6+Nylok (LCD panel hinges - top)

10 M2.5×6 black (palm rest - base side)

3 M2.5×6 black (palm rest - top side)

To replace the palm rest:

1

Complete the steps in “Preparing the notebook” on page 47 .

2

Complete the steps in “Removing the bay cover” on page 49 .

3 If the notebook has a wireless card installed, unplug the antenna cables.

4 Remove the hard drive screw, and then remove the hard drive from its compartment .

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5 Remove the optical drive screw.

6 Remove the keyboard cover by performing steps

2 –

6

of the “Replacing the keyboard cover” procedure on page 58 .

7 Remove the keyboard by performing steps

3

and

4 of the “Replacing the keyboard” procedure on page 62 .

8 Remove the LCD panel assembly by performing steps

5 –

15 of the

“Replacing the LCD panel assembly” procedure on page 64

.

9

Disconnect the speaker cable from the system board.

10 Open the multimedia cable connector (a) and disconnect the cable (b).

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11 Open the touchpad cable connector (a) and disconnect the cable from the system board (b).

12 Turn the notebook over so the base is facing up.

13 Remove the screws securing the palm rest on the base side.

14 Turn the notebook over again so the palm rest is facing up.

15 Remove the screws securing the palm rest on the top side.

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16 Locate the small gaps on the top side of the palm rest and insert a small flat-blade screwdriver or non-marring scribe into each gap to separate the palm rest from the base enclosure.

17 Once the top side is separated, pry loose the left and right sides of the palm rest, and finally the bottom side until all the palm rest retaining tabs have been released.

18 Lift the palm rest assembly from the base enclosure.

19 Place the new palm rest assembly on top of the base enclosure and press it down on all sides until it snaps into place.

20 Reconnect the speaker, multimedia, and touchpad cables to their respective system board connectors.

21

Secure the palm rest assembly with the screws removed in steps 13

and

15

.

22 Reinstall the LCD panel assembly by performing steps

16 – 23 of the

“Replacing the LCD panel assembly” procedure on page 64

.

23

Reinstall the keyboard and the keyboard cover by performing steps 5 – 8

of the

“Replacing the keyboard” procedure on page 62 .

24 Return the optical screw drive in its place.

25 Reinstall the hard drive by performing steps

8 and 9

of the

“Replacing the hard drive” procedure on page 54 .

26 If you have disconnected any wireless antennas, reconnect them now.

27 Reinstall the bay cover.

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Replacing the speakers

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

• 1 black M2×5 (hard drive)

• 1 black M2.5×6 (optical drive)

3 black M2.5×6 (keyboard cover)

2 black M2.5×6 (LCD panel hinges - bottom)

2 black M2.5×6+Nylok (LCD panel hinges - top)

10 M2.5×6 black (palm rest - base side)

3 M2.5×6 black (palm rest - top side)

2 chrome M2×3 (speakers)

To replace the speakers:

1

Complete the steps in “Preparing the notebook” on page 47 .

2 Remove the palm rest by performing steps

2

– 18

of the

“Replacing the palm rest” procedure on page 68 .

3 Turn the palm rest over so that its underside is facing up.

4 Peel off the tape covering the left speaker screw.

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5 Remove the speaker screws.

6 Release the speaker cable from the palm rest, and then remove the speakers.

7 Position the new speakers on the palm rest.

8

Secure the speakers with the screws removed in step 5

and cover it with

the tape that was detached in step 4 .

9 Secure the speaker cable on the palm rest latches

10

Reinstall the palm rest by performing steps 19 – 21

of the

“Replacing the palm rest” procedure on page 68

.

11 Reinstall the LCD panel assembly by performing steps

16 – 23 of the

“Replacing the LCD panel assembly” procedure on page 64

.

12

Reinstall the keyboard and the keyboard cover by performing steps 5 – 8

of the

“Replacing the keyboard” procedure on page 62 .

13 Return the optical screw drive in its place.

14 Reinstall the hard drive by performing steps

8 and 9

of the

“Replacing the hard drive” procedure on page 54 .

15 If you have disconnected any wireless antennas, reconnect them now.

16 Reinstall the bay cover.

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Replacing the touchpad board

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

• 1 black M2×5 (hard drive)

• 1 black M2.5×6 (optical drive)

3 black M2.5×6 (keyboard cover)

2 black M2.5×6 (LCD panel hinge - bottom)

2 black M2.5×6+Nylok (LCD panel hinge - top)

10 M2.5×6 black (palm rest - base side)

3 M2.5×6 black (palm rest - top side)

To replace the touchpad board:

1

Complete the steps in “Preparing the notebook” on page 47 .

2 Remove the palm rest by performing steps

2

– 18

of the

“Replacing the palm rest” procedure on page 68 .

3 Turn the palm rest over so that its underside is facing up.

4 Open the touchpad board cable connector (a) and disconnect the cable (b).

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5 Remove the touchpad cable from the palm rest.

6 Peel off the tape protecting the touchpad board.

7 Note the orientation of the touchpad board for later reference in installing the new touchpad board.

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8 Insert a small flat-blade screwdriver or non-marring scribe between the touchpad board and the palm rest’s underside, and carefully pry the board loose.

9 Remove the touchpad board from the palm rest.

Note

A circuit board that is >10 cm

2

has been highlighted with a yellow rectangle as shown in the above image. Follow the local regulations for disposing this type of circuit board.

10 Observing the same orientation as the old touchpad board, secure the new board on the palm rest.

11 Cover the new touchpad board with the tape removed in

step 6 .

12 Insert the touchpad cable to the touchpad board cable connector, and then close the clip to lock the cable in place.

13 Reinstall the palm rest by performing steps

19 – 21

of the “Replacing the palm rest” procedure on page 68 .

14 Reinstall the LCD panel assembly by performing steps

16

23

of the

“Replacing the LCD panel assembly”

procedure on

page 64 .

15 Reinstall the keyboard and the keyboard cover by performing steps

5 – 8

of the

“Replacing the keyboard” procedure on page 62

.

16 Return the optical screw drive in its place.

17 Reinstall the hard drive by performing steps

8 and 9

of the “Replacing the hard drive” procedure on page 54

.

18 If you have disconnected any wireless antennas, reconnect them now.

19 Reinstall the bay cover.

www.gateway.com

Replacing the modem board

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

• 1 black M2×5 (hard drive)

• 1 black M2.5×6 (optical drive)

3 black M2.5×6 (keyboard cover)

2 black M2.5×6 (LCD panel hinge - bottom)

2 black M2.5×6+Nylok (LCD panel hinge - top)

10 M2.5×6 black (palm rest - base side)

3 M2.5×6 black (palm rest - top side)

1 black M2×4 (modem board)

To replace the system board:

1

Complete the steps in “Preparing the notebook” on page 47

.

2

Complete the steps in “Removing the battery” on page 48

.

3 Remove the memory from the old system board and install it on the new

system board by following the instructions in the “Adding or replacing memory modules” section on page 50

.

4 If the notebook has a wireless card installed, remove the card from the old system board and install it on the new system board by following the

instructions in the “Replacing the wireless card” section on page 52

.

5 Remove the hard drive by performing steps

3 and 4

of the

“Replacing the hard drive”

procedure on

page 54 .

6

Remove the optical drive by performing steps 3 and 4

of the

“Replacing the optical drive” procedure on page 56

.

7

Remove the palm rest by following steps 6

18

of the “Replacing the palm rest” procedure on page 68

.

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8 Disconnect the modem cable from the modem board.

9 Remove the modem board screw.

10 Remove the old modem board from the system board.

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11 Connect the modem cable to the new modem board, and then attach to board to its system board connector.

12

Secure the new modem board with the screw removed in step 9 .

13

Reinstall the palm rest by performing steps 19 – 21

of the

“Replacing the palm rest” procedure on page 68

.

14 Reinstall the LCD panel assembly by following the steps

16

23

of the

“Replacing the LCD panel assembly” procedure on page 64

.

15

Reinstall the keyboard and the keyboard cover by performing steps 5 – 8

of the

“Replacing the keyboard” procedure on page 62 .

16 Close the LCD panel and turn the notebook over so the base is facing up.

17

Reinstall the optical drive by performing steps 10 and 11

of the “Replacing the optical drive” procedure on page 56

.

18 Reinstall the hard drive by performing steps

8 and 9

of the

“Replacing the hard drive” procedure on page 54 .

19 If you have disconnected any wireless antennas, reconnect them now.

20 Reinstall the bay cover.

21 Reinstall the battery.

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CHAPTER 3: Replacing notebook components

Replacing the USB board

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

• 1 black M2×5 (hard drive)

• 1 black M2.5×6 (optical drive)

3 black M2.5×6 (keyboard cover)

2 black M2.5×6 (LCD panel hinge - bottom)

2 black M2.5×6+Nylok (LCD panel hinge - top)

10 M2.5×6 black (palm rest - base side)

3 M2.5×6 black (palm rest - top side)

To replace the USB board:

1

Complete the steps in “Preparing the notebook” on page 47 .

2

Complete the steps in “Removing the battery” on page 48 .

3

Complete the steps in “Removing the bay cover” on page 49 .

4 If the notebook has a wireless card installed, unplug the antenna cables.

5 Remove the hard drive screw, and then remove the hard drive from its compartment .

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6 Remove the optical drive screw.

7

Remove the palm rest by performing steps 6 –

18

of the “Replacing the palm rest” procedure on page 68

.

8 Disconnect the USB board and modem board cables from the USB board.

9 Remove the USB board screw.

10 Remove the USB board from the base enclosure.

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11 Place the new USB board in the base enclosure and secure it with the screw

removed in step 9

.

12 Connect the USB board and modem board cables to the new USB board.

13 Reinstall the palm rest by performing steps

19 – 21

of the “Replacing the palm rest” procedure on page 68 .

14 Reinstall the LCD panel assembly by performing steps

16

23

of the

“Replacing the LCD panel assembly”

procedure on

page 64 .

15 Reinstall the keyboard and the keyboard cover by performing steps

5 – 8

of the

“Replacing the keyboard” procedure on page 62

.

16 Close the LCD panel and turn the notebook over so the base is facing up.

17 Return the optical screw drive in its place.

18 Reinstall the hard drive by performing steps

8 and 9

of the “Replacing the hard drive” procedure on page 54

.

19 If you have disconnected any wireless antennas, reconnect them now.

20 Reinstall the bay cover.

21 Reinstall the battery.

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Replacing the Bluetooth module

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

• 1 black M2×5 (hard drive)

• 1 black M2.5×6 (optical drive)

3 black M2.5×6 (keyboard cover)

2 black M2.5×6 (LCD panel hinge - bottom)

2 black M2.5×6+Nylok (LCD panel hinge - top)

10 M2.5×6 black (palm rest - base side)

3 M2.5×6 black (palm rest - top side)

To replace the Bluetooth module:

1

Complete the steps in “Preparing the notebook” on page 47

.

2

Complete the steps in “Removing the battery” on page 48

.

3

Complete the steps in “Removing the bay cover” on page 49

.

4 If the notebook has a wireless card installed, unplug the antenna cables.

5 Remove the hard drive screw, and then remove the hard drive from its compartment .

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6 Remove the optical drive screw.

7 Remove the palm rest by performing steps

6

– 18

of the

“Replacing the palm rest” procedure on page 68 .

8 Disconnect the Bluetooth cable from the Bluetooth module.

9 Release the Bluetooth module from the tabs securing it.

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10 Secure the new Bluetooth module on the base enclosure and connect the

Bluetooth cable to it.

11

Reinstall the palm rest by performing steps 19 – 21

of the

“Replacing the palm rest” procedure on page 68

.

12 Reinstall the LCD panel assembly by performing steps

16 – 23 of the

“Replacing the LCD panel assembly” procedure on page 64

.

13

Reinstall the keyboard and the keyboard cover by performing steps 5 – 8

of the

“Replacing the keyboard” procedure on page 62 .

14 Close the LCD panel and turn the notebook over so the base is facing up.

15 Return the optical screw drive in its place.

16 Reinstall the hard drive by performing steps

8 and 9

of the

“Replacing the hard drive” procedure on page 54 .

17 If you have disconnected any wireless antennas, reconnect them now.

18 Reinstall the bay cover.

19 Reinstall the battery.

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CHAPTER 3: Replacing notebook components

Replacing the system board

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

• 1 black M2×5 (hard drive)

• 1 black M2.5×6 (optical drive)

3 black M2.5×6 (keyboard cover)

2 black M2.5×6 (LCD panel hinge - bottom)

2 black M2.5×6+Nylok (LCD panel hinge - top)

10 M2.5×6 black (palm rest - base side)

3 M2.5×6 black (palm rest - top side)

1 black M2×4 (system board)

To replace the system board:

1

Complete the steps in “Preparing the notebook” on page 47 .

2

Complete the steps in “Removing the battery” on page 48 .

3 Remove the memory from the old system board and install it on the new system board by following the instructions in the

“Adding or replacing memory modules”

section on

page 50 .

4 If the notebook has a wireless card installed, remove the card from the old system board and install it on the new system board by following the instructions in the

“Replacing the wireless card” section on page 52

.

5

Remove the hard drive by performing steps 3 and 4 of the “Replacing the hard drive” procedure on page 54

.

6

Remove the optical drive by performing steps 3

and

4

of the

“Replacing the optical drive”

procedure on

page 56 .

7 Remove the palm rest by following steps

6 –

18

of the

“Replacing the palm rest” procedure on page 68 .

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8 Disconnect the USB board and Bluetooth module cables from their system board connectors; then disconnect the modem cable from the modem board.

9 Remove the system board screw.

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10 Carefully remove the system board from the base enclosure.

Note

A circuit board that is >10 cm

2

has been highlighted with a yellow rectangle as shown in the previous image. Follow the local regulations for disposing this type of circuit board.

The RTC battery has been highlighted with a yellow circle in the previous image. Detach the RTC battery and follow the local regulations for disposing it.

11 Turn the system board over and remove the cooling assembly by performing steps

4

7 of the

“Replacing the cooling assembly” procedure on page 89 .

12 If your new system board does not include a processor, remove the processor from the old system board and install it on the new system board by performing steps

4

7 in the

“Replacing the processor” section on page 92 .

13 Reinstall the cooling assembly by performing steps

9 – 12

of the

“Replacing the cooling assembly”

procedure on

page 89 .

14 Place the new system board in the base enclosure and secure it with the screw removed in

step 9 .

15 Reconnect the USB board and Bluetooth module cables to their system board connectors; then reconnect the modem cable to the modem board.

16 Reinstall the palm rest by performing steps

19 – 21

of the “Replacing the palm rest” procedure on page 68 .

17

Reinstall the LCD panel assembly by following the steps 16 – 23

of the

“Replacing the LCD panel assembly”

procedure on

page 64 .

18 Reinstall the keyboard and the keyboard cover by performing steps

5 – 8

of the

“Replacing the keyboard” procedure on page 62

.

19 Close the LCD panel and turn the notebook over so the base is facing up.

20 Reinstall the optical drive by performing steps

10 and 11

of the “Replacing the optical drive”

procedure on

page 56 .

21 Reinstall the hard drive by performing steps

8 and 9

of the “Replacing the hard drive” procedure on page 54

.

22 If you have disconnected any wireless antennas, reconnect them now.

23 Reinstall the bay cover.

24 Reinstall the battery.

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Replacing the cooling assembly

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Additional materials you need to complete this task:

• Soft cloth and isopropyl alcohol; or alcohol pad

• Thermal grease

Screws removed during this task:

• 1 black M2×5 (hard drive)

1 black M2.5×6 (optical drive)

3 black M2.5×6 (keyboard cover)

2 black M2.5×6 (LCD panel hinge - bottom)

2 black M2.5×6+Nylok (LCD panel hinge - top)

10 M2.5×6 black (palm rest - base side)

3 M2.5×6 black (palm rest - top side)

1 black M2×4 (system board)

To replace the cooling assembly:

1

Complete the steps in “Preparing the notebook” on page 47

.

2

Remove the system board by performing steps 2 –

10

of the “Replacing the system board” procedure on page 86

.

3 Turn the system board over to access the cooling fan cable.

4 Disconnect the cooling fan cable from its system board connector.

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5 Loosen the spring-loaded captive screws securing cooling assembly.

Follow the screw sequence indicated on the below images.

6 Remove the cooling assembly from the system board.

7 Lay the cooling assembly down in an upright position to avoid tainting your work space with thermal grease.

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8 Remove the barcode sticker on top of the processor.

9 Moisten a soft cloth with isopropyl alcohol and clean the processor die to remove any thermal grease residue. Wipe the die surface several times to make sure that no particles or dust contaminants are evident. Allow the alcohol to evaporate before continuing.

Caution

Do not touch the contact surface of the new cooling assembly nor the processor dire as this may leave dead skin cells or oils from your finger that can result in poor thermal grease performance.

10 Apply just enough thermal grease to evenly coat the surface of the processor die.

11 Place the new cooling assembly on the system board and tighten its captive screws to secure it in place. Follow the sequence of the number beside each screw when securing the cooling assembly.

12 Reconnect the cooling fan cable to its system board connector.

13

Reinstall the system board by performing steps 14 and 15 of the

“Replacing the system board” procedure on page 86

.

14

Reinstall the palm rest by performing steps 19 – 21

of the

“Replacing the palm rest” procedure on page 68

.

15 Reinstall the LCD panel assembly by performing steps

16 – 23 of the

“Replacing the LCD panel assembly” procedure on page 64

.

16

Reinstall the keyboard and the keyboard cover by performing steps 5 – 8

of the

“Replacing the keyboard” procedure on page 62 .

17 Close the LCD panel and turn the notebook over so the base is facing up.

18

Reinstall the optical drive by performing steps 10 and 11

of the “Replacing the optical drive” procedure on page 56

.

19 Reinstall the hard drive by performing steps

8 and 9

of the

“Replacing the hard drive” procedure on page 54 .

20 If you have disconnected any wireless antennas, reconnect them now.

21 Reinstall the bay cover.

22 Reinstall the battery.

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CHAPTER 3: Replacing notebook components

Replacing the processor

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver Non-marring plastic scribe

Additional materials you need to complete this task:

• Soft cloth and isopropyl alcohol; or alcohol pad

• Thermal grease

Screws removed during this task:

• 1 black M2×5 (hard drive)

1 black M2.5×6 (optical drive)

3 black M2.5×6 (keyboard cover)

2 black M2.5×6 (LCD panel hinge - bottom)

2 black M2.5×6+Nylok (LCD panel hinge - top)

10 M2.5×6 black (palm rest - base side)

3 M2.5×6 black (palm rest - top side)

1 black M2×4 (system board)

To replace the processor:

1

Complete the steps in “Preparing the notebook” on page 47 .

2

Remove the cooling assembly by performing steps 2

7

of the

“Replacing the cooling assembly”

procedure on

page 89 .

3 Remove the barcode sticker on top of the processor.

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4 Use a flat-blade screwdriver to turn the processor lock screw 180° counter-clockwise.

5 Remove the old processor from the system board.

6 Align pin 1 of the new processor (indicated by the gold arrow on the corner of the processor) with the beveled corner of the processor socket.

The processor will easily fit into the socket if you oriented it properly.

7 Use a flat-blade screwdriver to turn the lock screw 180° clockwise to secure the processor in place.

8 Apply just enough thermal grease to evenly coat the surface of the processor die.

9

Reinstall the cooling assembly by performing steps 9 – 12

of the “Replacing the cooling assembly” procedure on page 89

.

10

Reinstall the system board by performing steps 14 and 15 of the

“Replacing the system board” procedure on page 86

.

11

Reinstall the palm rest by performing steps 19 – 21

of the

“Replacing the palm rest” procedure on page 68

.

12 Reinstall the LCD panel assembly by performing steps

16 – 23 of the

“Replacing the LCD panel assembly” procedure on page 64

.

13

Reinstall the keyboard and the keyboard cover by performing steps 5 – 8

of the

“Replacing the keyboard” procedure on page 62 .

14 Close the LCD panel and turn the notebook over so the base is facing up.

15

Reinstall the optical drive by performing steps 10 and 11

of the “Replacing the optical drive” procedure on page 56

.

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16 Reinstall the hard drive by performing steps

8 and 9

of the “Replacing the hard drive” procedure on page 54

.

17 If you have disconnected any wireless antennas, reconnect them now.

18 Reinstall the bay cover.

19 Reinstall the battery.

www.gateway.com

Replacing the LCD front panel

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

• 1 black M2×5 (hard drive)

• 1 black M2.5×6 (optical drive)

3 black M2.5×6 (keyboard cover)

2 black M2.5×6 (LCD panel hinges - bottom)

2 black M2.5×6+Nylok (LCD panel hinges - top)

4 black M2.5×6+Nylok (LCD front panel)

2 chrome M2×4 (LCD hinge covers)

To replace the LCD front panel:

1

Complete the steps in “Preparing the notebook” on page 47

.

2 Remove the LCD panel assembly by performing steps

2 –

15 of the

“Replacing the LCD panel assembly” procedure on page 64

.

3 Remove the rubber inserts from the corners of the LCD front panel.

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4 Remove the LCD front panel screws.

5 Remove the LCD hinge cover screws.

6 Carefully pry loose the front panel from the LCD assembly lid. Start on the top side (a), continue to the left and right sides (b), and finally the bottom side (c).

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7 Remove the front panel.

8 Place the new front panel on top of the LCD assembly lid.

Make sure that the LCD, webcam, microphone, antenna, and power button cables are properly routed on the hinge sides.

9 Press the front panel on all sides until it snaps into place.

Make sure that there is no gap the between the front panel and the LCD assembly lid.

10 Secure the front panel with screws removed in steps

4

and

5

.

11 Return the LCD front panel rubber inserts to their places.

12 Reinstall the LCD panel assembly by performing steps

16 – 23 of the

“Replacing the LCD panel assembly” procedure on page 64

.

13 Turn the notebook over so the palm rest is facing up.

14

Reinstall the keyboard and the keyboard cover by performing steps 5 – 8

of the

“Replacing the keyboard” procedure on page 62 .

15 Reinstall the battery.

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CHAPTER 3: Replacing notebook components

Replacing the webcam

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

• 1 black M2×5 (hard drive)

• 1 black M2.5×6 (optical drive)

3 black M2.5×6 (keyboard cover)

2 black M2.5×6 (LCD panel hinges - bottom)

2 black M2.5×6+Nylok (LCD panel hinges - top)

4 black M2.5×6+Nylok (LCD front panel)

2 chrome M2×4 (LCD hinge covers)

4 black M2.5×6+Nylok (LCD front panel)

To replace the webcam:

1

Complete the steps in “Preparing the notebook” on page 47 .

2

Remove the LCD panel assembly by performing steps 2 –

15 of the

“Replacing the LCD panel assembly”

procedure on

page 64 .

3

Remove the LCD front panel by performing steps 3

7 of the

“Replacing the

LCD front panel” procedure on page 95 .

4 Disconnect the webcam board cable.

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5 Place the new webcam on the top side of the LCD assembly lid.

6 Reinstall the LCD front panel by performing steps

8 – 11 of the

“Replacing the LCD front panel” procedure on page 95 .

Make sure the webcam lens is aligned with camera peephole on the LCD front panel before you secure the panel in place.

7 Reinstall the LCD panel assembly by performing steps

16 – 23 of the

“Replacing the LCD panel assembly” procedure on page 64

.

8 Turn the notebook over so the palm rest is facing up.

9

Reinstall the keyboard and the keyboard cover by performing steps 5 – 8

of the

“Replacing the keyboard” procedure on page 62 .

10 Reinstall the battery.

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CHAPTER 3: Replacing notebook components

Replacing the LCD

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

• 1 black M2×5 (hard drive)

• 1 black M2.5×6 (optical drive)

3 black M2.5×6 (keyboard cover)

2 black M2.5×6 (LCD panel hinges - bottom)

2 black M2.5×6+Nylok (LCD panel hinges - top)

4 black M2.5×6+Nylok (LCD front panel)

2 chrome M2×4 (LCD hinge covers)

4 black M2.5×6+Nylok (LCD front panel)

4 black M2.5×5 (LCD panel hinges)

4 chrome M2×3 (LCD panel brackets)

To replace the LCD:

1

Complete the steps in “Preparing the notebook” on page 47 .

2

Remove the LCD panel assembly by performing steps 2 –

15 of the

“Replacing the LCD panel assembly”

procedure on

page 64 .

3

Remove the LCD front panel by performing steps 3

7 of the

“Replacing the

LCD front panel” procedure on page 95 .

4 Release the LCD, webcam, microphone, antenna, and power button from their LCD assembly lid latches.

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5 Disconnect the webcam cable from the webcam board.

6 Remove the LCD hinge screws.

7 Remove the LCD from the LCD assembly lid.

8 Lay the LCD on its front to access the LCD-webcam cable.

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CHAPTER 3: Replacing notebook components

9 Detach the LCD-webcam from the LCD’s underside (a) and disconnect it from the LCD PCB (b).

10 Remove the screws securing the LCD panel brackets.

11 Attach the LCD panel brackets and the LCD cable to the new LCD.

12 Place the new LCD on the LCD assembly lid and secure it with the screws

removed in step .

13

Reinstall the LCD front panel by performing steps 8 – 11 of the

“Replacing the LCD front panel” procedure on page 95 .

14 Reinstall the LCD panel assembly by performing steps

16

23

of the

“Replacing the LCD panel assembly”

procedure on

page 64 .

15 Turn the notebook over so the palm rest is facing up.

16 Reinstall the keyboard and the keyboard cover by performing steps

5 – 8

of the

“Replacing the keyboard” procedure on page 62

.

17 Reinstall the battery.

www.gateway.com

Replacing the LCD panel hinge brackets

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

• 1 black M2×5 (hard drive)

• 1 black M2.5×6 (optical drive)

3 black M2.5×6 (keyboard cover)

2 black M2.5×6 (LCD panel hinges - bottom)

2 black M2.5×6+Nylok (LCD panel hinges - top)

4 black M2.5×6+Nylok (LCD front panel)

2 chrome M2×4 (LCD hinge covers)

4 black M2.5×6+Nylok (LCD front panel)

4 black M2.5×5 (LCD panel hinges)

4 chrome M2×3 (LCD panel brackets)

To replace the LCD:

1

Complete the steps in “Preparing the notebook” on page 47

.

2 Remove the LCD panel assembly by performing steps

2 –

15 of the

“Replacing the LCD panel assembly” procedure on page 64

.

3

Remove the LCD front panel by performing steps 3 –

7 of the

“Replacing the

LCD front panel”

procedure on

page 95 .

4

Remove the LCD by performing steps 4 –

7

of the “Replacing the LCD”

procedure on

page 100

.

5 Remove the screws securing the LCD panel brackets.

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6 Attach the new LCD panel brackets to the LCD.

7 Place the LCD on the LCD assembly lid and secure it with the screws

removed in step .

8

Reinstall the LCD front panel by performing steps 8 – 11 of the

“Replacing the LCD front panel” procedure on page 95 .

9 Reinstall the LCD panel assembly by performing steps

16

23

of the

“Replacing the LCD panel assembly”

procedure on

page 64 .

10 Turn the notebook over so the palm rest is facing up.

11 Reinstall the keyboard and the keyboard cover by performing steps

5 – 8

of the

“Replacing the keyboard” procedure on page 62

.

12 Reinstall the battery.

www.gateway.com

Replacing the power button board

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

• 1 black M2×5 (hard drive)

• 1 black M2.5×6 (optical drive)

3 black M2.5×6 (keyboard cover)

2 black M2.5×6 (LCD panel hinges - bottom)

2 black M2.5×6+Nylok (LCD panel hinges - top)

4 black M2.5×6+Nylok (LCD front panel)

2 chrome M2×4 (LCD hinge covers)

4 black M2.5×6+Nylok (LCD front panel)

4 black M2.5×5 (LCD panel hinges)

To replace the power button board:

1

Complete the steps in “Preparing the notebook” on page 47

.

2 Remove the LCD panel assembly by performing steps

2 –

15 of the

“Replacing the LCD panel assembly” procedure on page 64

.

3

Remove the LCD front panel by performing steps 3 –

7 of the

“Replacing the

LCD front panel”

procedure on

page 95 .

4

Remove the LCD by performing steps 4 –

7

of the “Replacing the LCD”

procedure on

page 100

.

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5 Note the orientation of the power button board for later reference and then remove the board from the LCD assembly lid.

6 Disconnect the power button cable from the board.

7 Connect the power button cable to the new power button board.

8 Position the new power button board on the LCD assembly lid making sure

it is in the same orientation noted on step 5 .

The board should fit snugly against the spring to ensure proper contact when pressing the power button.

9 Place the LCD back on the LCD assembly lid.

10 Return the hinge screws to their places.

11

Reinstall the LCD front panel by performing steps 8 – 11 of the

“Replacing the LCD front panel” procedure on page 95 .

12 Reinstall the LCD panel assembly by performing steps

16

23

of the

“Replacing the LCD panel assembly”

procedure on

page 64 .

13 Turn the notebook over so the palm rest is facing up.

14 Reinstall the keyboard and the keyboard cover by performing steps

5 – 8

of the

“Replacing the keyboard” procedure on page 62

.

15 Reinstall the battery.

www.gateway.com

Replacing the Kensington lock cap

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

• 1 black M2×5 (hard drive)

• 1 black M2.5×6 (optical drive)

3 black M2.5×6 (keyboard cover)

2 black M2.5×6 (LCD panel hinges - bottom)

2 black M2.5×6+Nylok (LCD panel hinges - top)

4 black M2.5×6+Nylok (LCD front panel)

2 chrome M2×4 (LCD hinge covers)

4 black M2.5×6+Nylok (LCD front panel)

3 black (Kensington lock cap)

To replace the Kensington lock cap:

1

Complete the steps in “Preparing the notebook” on page 47

.

2 Remove the LCD panel assembly by performing steps

2 –

15 of the

“Replacing the LCD panel assembly” procedure on page 64

.

3

Remove the LCD front panel by performing steps 3 –

7 of the

“Replacing the

LCD front panel”

procedure on

page 95 .

4 Move the LCD, webcam, microphone, and antenna cables away from the

Kensington lock cap screws.

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CHAPTER 3: Replacing notebook components

5 Note the orientation of the Kensington lock cap for later reference and then remove the screws securing it.

6 Detach the Kensington lock cap from the left hinge.

108

7 Position the new Kensington lock cap on the left hinge making sure it is in the same orientation noted on

step 5

.

8

Secure the cap with the screws removed in step 5

.

9

Reinstall the LCD front panel by performing steps 8 – 11 of the

“Replacing the LCD front panel” procedure on page 95 .

10 Reinstall the LCD panel assembly by performing steps

16

23

of the

“Replacing the LCD panel assembly”

procedure on

page 64 .

11 Turn the notebook over so the palm rest is facing up.

12 Reinstall the keyboard and the keyboard cover by performing steps

5 – 8

of the

“Replacing the keyboard” procedure on page 62

.

13 Reinstall the battery.

www.gateway.com

Replacing the microphone

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

• 1 black M2×5 (hard drive)

• 1 black M2.5×6 (optical drive)

3 black M2.5×6 (keyboard cover)

2 black M2.5×6 (LCD panel hinges - bottom)

2 black M2.5×6+Nylok (LCD panel hinges - top)

4 black M2.5×6+Nylok (LCD front panel)

2 chrome M2×4 (LCD hinge covers)

4 black M2.5×6+Nylok (LCD front panel)

4 black M2.5×5 (LCD panel hinges)

To replace the microphone:

1

Complete the steps in “Preparing the notebook” on page 47

.

2 Remove the LCD panel assembly by performing steps

2 –

15 of the

“Replacing the LCD panel assembly” procedure on page 64

.

3

Remove the LCD front panel by performing steps 3 –

7 of the

“Replacing the

LCD front panel”

procedure on

page 95 .

4

Remove the LCD by performing steps 4 –

7

of the “Replacing the LCD”

procedure on

page 100

.

5 Release the microphone cable from the adhesive tabs securing it.

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6 Remove the microphone from the LCD assembly lid.

7 Place the new microphone on the LCD assembly lid and secure its cable on the adhesive tabs.

8 Place the LCD back on the LCD assembly lid.

9 Return the hinge screws to their places.

10

Reinstall the LCD front panel by performing steps 8 – 11 of the

“Replacing the LCD front panel” procedure on page 95 .

11 Reinstall the LCD panel assembly by performing steps

16

23

of the

“Replacing the LCD panel assembly”

procedure on

page 64 .

12 Turn the notebook over so the palm rest is facing up.

13 Reinstall the keyboard and the keyboard cover by performing steps

5 – 8

of the

“Replacing the keyboard” procedure on page 62

.

14 Reinstall the battery.

www.gateway.com

Replacing the antennas

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

• 1 black M2×5 (hard drive)

• 1 black M2.5×6 (optical drive)

3 black M2.5×6 (keyboard cover)

2 black M2.5×6 (LCD panel hinges - bottom)

2 black M2.5×6+Nylok (LCD panel hinges - top)

4 black M2.5×6+Nylok (LCD front panel)

2 chrome M2×4 (LCD hinge covers)

4 black M2.5×6+Nylok (LCD front panel)

4 black M2.5×5 (LCD panel hinges)

To replace the antennas:

1

Complete the steps in “Preparing the notebook” on page 47

.

2 Remove the LCD panel assembly by performing steps

2 –

15 of the

“Replacing the LCD panel assembly” procedure on page 64

.

3

Remove the LCD front panel by performing steps 3 –

7 of the

“Replacing the

LCD front panel”

procedure on

page 95 .

4

Remove the LCD by performing steps 4 –

7

of the “Replacing the LCD”

procedure on

page 100

.

5 Release the antenna cables from the adhesive tabs securing them.

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6 Carefully pry the antenna boards loose from the LCD assembly lid to remove the antennas.

7 Secure the new antenna on the LCD assembly lid and route their cables underneath the adhesive tabs.

8 Place the LCD back on the LCD assembly lid.

9 Return the hinge screws to their places.

10

Reinstall the LCD front panel by performing steps 8 – 11 of the

“Replacing the LCD front panel” procedure on page 95 .

11 Reinstall the LCD panel assembly by performing steps

16

23

of the

“Replacing the LCD panel assembly”

procedure on

page 64 .

12 Turn the notebook over so the palm rest is facing up.

13 Reinstall the keyboard and the keyboard cover by performing steps

5 – 8

of the

“Replacing the keyboard” procedure on page 62

.

14 Reinstall the battery.

www.gateway.com

Replacing the LCD assembly lid

Tools you need to complete this task:

Phillips #0 screwdriver

Flat screwdriver or Non-marring plastic scribe

Screws removed during this task:

• 1 black M2×5 (hard drive)

• 1 black M2.5×6 (optical drive)

3 black M2.5×6 (keyboard cover)

2 black M2.5×6 (LCD panel hinges - bottom)

2 black M2.5×6+Nylok (LCD panel hinges - top)

4 black M2.5×6+Nylok (LCD front panel)

2 chrome M2×4 (LCD hinge covers)

4 black M2.5×6+Nylok (LCD front panel)

4 black M2.5×5 (LCD panel hinges)

To replace the antennas:

1

Complete the steps in “Preparing the notebook” on page 47

.

2 Remove the LCD panel assembly by performing steps

2 –

15 of the

“Replacing the LCD panel assembly” procedure on page 64

.

3

Remove the LCD front panel by performing steps 3 –

7 of the

“Replacing the

LCD front panel”

procedure on

page 95 .

4

Remove the LCD by performing steps 4 –

7

of the “Replacing the LCD”

procedure on

page 100

.

5 If you are going to use the same Kensington lock cap, power button assembly, webcam, microphone and wireless antennas, remove these items from the old LCD assembly lid and attach them to the new one. Refer to the related replacement procedure on previous pages for instructions.

6 Place the LCD on the new LCD assembly lid.

7 Return the hinge screws to their places.

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8

Reinstall the LCD front panel by performing steps 8 – 11 of the

“Replacing the LCD front panel” procedure on page 95 .

9 Reinstall the LCD panel assembly by performing steps

16

23

of the

“Replacing the LCD panel assembly”

procedure on

page 64 .

10 Turn the notebook over so the palm rest is facing up.

11 Reinstall the keyboard and the keyboard cover by performing steps

5 – 8

of the

“Replacing the keyboard” procedure on page 62

.

12 Reinstall the battery.

CHAPTER 4

Troubleshooting

Diagnosing problems

System test procedures

Power-On Self-Test (POST) error message

Index of error messages

Phoenix BIOS beep codes

Symptom-to-FRU error messages

Intermittent problems

Undetermined problems

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CHAPTER 4: Troubleshooting

Diagnosing problems

Use the following procedure as a guide for diagnosing notebook problems.

Important

The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1 Obtain the failing symptoms in as much detail as possible.

2 Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3 Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)

Power failure. (The power indicator does not go on or stay on.)

POST does not complete. No beep or error codes are indicated.

Go To

“Testing the power system” on page 118

n n

“Power-On Self-Test (POST) error message” on page 120

“Undetermined problems” on page 133

“Index of error messages” on page 121

POST detects an error and displayed messages on screen.

Other symptoms (LCD display problems or others).

Symptoms cannot be re-created

(intermittent problems).

“Power-On Self-Test (POST) error message” on page 120

n n n

Use the customer-reported symptoms and go to

“Power-On Self-Test (POST) error message” on page 120

“Intermittent problems” on page 132

“Undetermined problems” on page 133

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System test procedures

Testing the optical drive

Use the following procedure to isolate a problem in an optical drive controller, driver, or drive.

Important

Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.

To test the optical drive:

1 Boot from the diagnostics diskette and start the diagnostics program.

2 Run the CD-ROM Test and see if the test completes successfully.

3 Follow the instructions in the message window.

If an error occurs, reconnect the connector on the system board.

If the error still remains:

4 Reconnect the external optical drive to a USB jack.

5 Replace the external optical drive.

6 Replace the system board.

Testing the keyboard or auxiliary input device

If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board. If the keyboard cable is connected correctly, run the Keyboard Test.

Important

Disconnect any external keyboards before testing the built-in keyboard.

If the tests detect a keyboard problem, do the following one at a time.

To correct the problem:

1 Reconnect the keyboard cable to the system board.

2 Replace the keyboard.

3 Replace the system board.

Important

Do not replace a non-defective FRU.

The following auxiliary input devices are supported by this notebook:

• Numeric keypad

• External keyboard

If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

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CHAPTER 4: Troubleshooting

Testing the memory

Memory errors can stop your programs, show error messages on the screen, or hang the system.

To test the memory:

1 Boot from the diagnostics diskette and start the diagnostics program.

2 Run the Memory Test and see if the test completes successfully.

3 Press F2 in the test items.

4 Follow the instructions in the message window.

Important

Make sure that each memory card is fully installed into the connector.

A loose connection can cause an error.

Testing the power system

To test for a power problem:

• Turn on the notebook using each of the following power sources:

• Remove the battery pack, connect the power adapter, then make sure that the notebook turns on using AC power.

• Disconnect the power adapter, install a charged battery pack, then make sure that power is supplied by the battery pack.

If you suspect a power problem, complete the appropriate power supply check:

“Check the power adapter” on page 118

“Check the battery pack” on page 119

Check the power adapter

Unplug the power adapter cable from the notebook and measure the output voltage at the power adapter cable plug. See the following figure.

Pin 1: +19 to +20.5V

Pin 2: 0V, Ground

• If the voltage is not correct, replace the power adapter.

• If the voltage is within the range, do the following:

• Replace the system board.

• If the problem is not corrected, see

“Undetermined problems” on page

133

.

• If the power-on indicator does not light up, check the power adapter’s power cord for correct continuity and installation.

If the operational charge does not work, see “Check the battery pack” on page 119

.

Important

An audible noise from the power adapter does not always indicate a defect.

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Check the battery pack

To check the battery pack using software:

1 Open Power Management in the Windows Control Panel.

2 In Power Meter, make sure that the parameters shown for Current Power

Source and Total Battery Power Remaining are correct.

3 Repeat the steps 1 and 2, for both battery and adapter. This helps you identify first the problem is on recharging or discharging.

To check the battery pack using hardware:

1 Turn off the notebook.

2 Remove the battery pack and measure the voltage between battery terminals

1 (+) and 6 (ground).

3 If the voltage is still less than 7.5 Vdc after recharging, replace the battery.

Important

To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the notebook.

If the battery status indicator does not light up, remove the battery pack and let it return to room temperature. Re-install the battery pack.

If the charge indicator still does not light up, replace the battery pack. If the charge indicator still does not light up, replace the DC/DC charger board.

Testing the touchpad

If the touchpad doesn’t work, do the following actions one at a time to correct the problem.

To test the touchpad:

1 Reconnect the touchpad cables.

2 Replace the touchpad.

3 Replace the system board.

Important

Do not replace a non-defective FRU.

After you use the touchpad, the pointer may drift on the screen for a short time.

This self-acting pointer movement can occur when a slight, steady pressure is applied to the touchpad pointer. This symptom is not a hardware problem. No service actions are necessary if the pointer movement stops in a short period of time.

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CHAPTER 4: Troubleshooting

Power-On Self-Test (POST) error message

The POST error message index lists the error message and their possible causes.

The most likely cause is listed first.

Important

Perform the FRU replacement or actions in the sequence shown in the

FRU/Action column. If the FRU replacement does not solve the problem, put the original part back in the notebook. Do not replace a non-defective FRU.

This index can also help you determine the next possible FRU to be replaced when servicing a notebook.

If the symptom is not listed, see “Undetermined problems” on page 133

.

The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function.

Important

Most of the error messages occur during POST. Some of them display information about a hardware device, such as the amount of memory installed.

Others may indicate a problem with a device, such as the way it has been configured.

Important

If the system fails after you make changes in the BIOS Setup Utility menus, reset the notebook, enter Setup, and install Setup defaults or correct the error.

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Index of error messages

Error codes

Error Codes

006

010

070

071

072

110

<No error code>

<No error code>

Error Messages

Equipment Configuration Error

Causes:

1. CPU BIOS Update Code Mismatch

2. IDE Primary Channel Master Drive Error

(The causes are shown before “Equipment Configuration Error”)

Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh)

Real Time Clock Error

CMOS Battery Bad

CMOS Checksum Error

System is disabled. An incorrect password was entered.

Battery is critically low. In this situation BIOS issues four short beeps, then shuts the system down. No message is displayed.

Temperature is critically high. In this situation BIOS shuts the system down. No message is displayed.

Error messages

Error Messages FRU/Action Sequence

Failure Fixed Disk

Stuck Key

Keyboard error

Keyboard Controller Failed

Keyboard locked - Unlock key switch

Extended RAM Failed at offset: nnnn n n n n

Reconnect the hard disk drive connector.

Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook.

Test or replace the hard disk drive.

Test or replace the system board.

See

See

“Testing the keyboard or auxiliary input device” on page 117

“Testing the keyboard or auxiliary input device” on page 117

.

.

See “Testing the keyboard or auxiliary input device” on page 117 .

Unlock the external keyboard.

Monitor type does not match CMOS - Run Setup Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook.

Shadow RAM Failed at offset: nnnn n n

Test or replace the BIOS ROM.

Test or replace the system board.

System RAM Failed at offset: nnnn n n

Test or replace the SO-DIMM.

Test or replace the system board.

n n

Test or replace the SO-DIMM.

Test or replace the system board.

System battery is dead - Replace and run Setup Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system.

System CMOS checksum bad - Default configuration used

Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system.

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CHAPTER 4: Troubleshooting

Error Messages

System timer error

Real time clock error

Previous boot incomplete - Default configuration used

Memory size found by POST differed from

CMOS

Diskette drive A error

Incorrect Drive A type - run SETUP

System cache error - Cache disabled

CPU ID:

DMA Test Failed

Software NMI Failed

Fail-Safe Timer NMI Failed

Device Address Conflict

Allocation Error for device

Failing Bits: nnnn

Fixed Disk n

Invalid System Configuration Data

FRU/Action Sequence n n

Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system.

Test or replace the system board.

n n

Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system.

Test or replace the system board.

n n n

Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook.

Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system.

Test or replace the system board.

n n n

Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook.

Test or replace the SO-DIMM.

Test or replace the system board.

n

Make sure that the drive is defined with the proper diskette type in the

BIOS Setup Utility.

Make sure that the drive is defined with the proper diskette type in the

BIOS Setup Utility

Test or replace the system board.

Test or replace the system board.

n n

Test or replace the SO-DIMM.

Test or replace the system board.

n n

Test or replace the SO-DIMM.

Test or replace the system board.

n n

Test or replace the SO-DIMM.

Test or replace the system board.

n n n

Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook.

Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system.

Test or replace the system board.

n n n

Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook.

Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system.

Test or replace the system board.

n n n

Test or replace the SO-DIMM.

Test or replace the BIOS ROM.

Test or replace the system board.

None n n

Test or replace the BIOS ROM.

Test or replace the system board.

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Error Messages

I/O device IRQ conflict

Operating system not found

FRU/Action Sequence n n n

Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook.

Test or replace the CMOS battery, run the BIOS Setup Utility to reconfigure system time, then reboot the system.

Test or replace the system board.

n n n n

Run the BIOS Setup Utility and see if fixed disk and drive A: are properly identified.

Test or replace the diskette drive

Test or replace the hard disk drive

Test or replace the system board

No-beep error messages

No-beep Error Messages FRU/Action in Sequence

No beep, power-on indicator turns off and LCD is blank.

No beep, power-on indicator turns on and LCD is blank.

n n n n n

Test the power source (battery pack and power adapter). See “Testing the power system” on page 118.

Make sure that every connector is connected tightly and correctly.

Reconnect the SO-DIMM.

Test or replace the LED board.

Test or replace the system board.

n n n n n n n n

Test the power source (battery pack and power adapter). See “Testing the power system” on page 118.

Reconnect the LCD connector

Check the hard disk drive.

Check the LCD inverter ID.

Check the LCD cable.

Test or replace the LCD inverter.

Test or replace the LCD.

Test or replace the system board.

No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external

CRT. n n n n n n

Reconnect the LCD connectors.

Check the LCD inverter ID.

Check the LCD cable.

Test or replace the LCD inverter.

Test or replace the LCD.

Test or replace the system board.

No beep, power-on indicator turns on and a blinking cursor shown on LCD during POST.

n n

Make sure that every connector is connected tightly and correctly.

Test or replace the system board.

No beep during POST but system runs correctly.

n Test or replace the speaker.

n Test or replace the system board.

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CHAPTER 4: Troubleshooting

Phoenix BIOS beep codes

Code Beeps

26h

28h

29h

2Ah

2Ch

2Eh

2Fh

1Ch

20h

22h

24h

16h

17h

18h

1Ah

11h

12h

13h

14h

0Ch

0Eh

0Fh

10h

08h

09h

0Ah

0Bh

02h

03h

04h

06h

1-2-2-3

1-3-1-1

1-3-1-3

1-3-4-1

1-3-4-3

POST Routine Description

Verify Real Mode

Disable Non-Maskable Interrupt (NMI)

Get CPU type

Initialize system hardware

Initialize chipset with initial POST values

Set IN POST flag

Initialize CPU registers

Enable CPU cache

Initialize caches to initial POST values

Initialize I/O component

Initialize the local bus IDE

Initialize Power Management

Load alternate registers with initial POST values

Restore CPU control word during warm boot

Initialize PCI Bus Mastering devices

Initialize keyboard controller

BIOS ROM checksum

Initialize cache before memory autosize

8254 timer initialization

8237 DMA controller initialization

Reset Programmable Interrupt Controller

Test DRAM refresh

Test 8742 Keyboard Controller

Set ES segment register to 4 GB

Enable A20 line

Autosize DRAM

Initialize POST Memory Manager

Clear 215 KB base RAM

RAM failure on address line xxxx

RAM failure on data bits xxxx of low byte of memory bus

Enable cache before system BIOS shadow

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Code Beeps

1-4-1-1

64h

66h

67h

68h

69h

5Bh

5Ch

60h

62h

54h

58h

59h

5Ah

4Eh

50h

51h

52h

49h

4Ah

4Bh

4Ch

42h

45h

46h

48h

38h

3Ah

3Ch

3Dh

30h

32h

33h

36h

2-1-2-3

2-2-3-1

POST Routine Description

RAM failure on data bits xxxx of high byte of memory bus

Test CPU bus-clock frequency

Initialize Phoenix Dispatch Manager

Warm start shut down

Shadow system BIOS ROM

Autosize cache

Advanced configuration of chipset registers

Load alternate registers with CMOS values

Initialize interrupt vectors

POST device initialization

Check ROM copyright notice

Check video configuration against CMOS

Initialize PCI bus and devices

Initialize all video adapters in system

QuietBoot start (optional)

Shadow video BIOS ROM

Display BIOS copyright notice

Display CPU type and speed

Initialize EISA board

Test keyboard

Set key click if enabled

Test for unexpected interrupts

Initialize POST display service

Display prompt “Press F2 to enter SETUP”

Disable CPU cache

Test RAM between 512 and 640 KB

Test extended memory

Test extended memory address lines

Jump to User Patch1

Configure advanced cache registers

Initialize Multi Processor APIC

Enable external and CPU caches

Setup System Management Mode (SMM) area

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CHAPTER 4: Troubleshooting

Code Beeps

96h

97h

98h

99h

9Ah

91h

92h

93h

95h

8Bh

8Ch

8Fh

90h

87h

88h

89h

8Ah

83h

84h

85h

86h

7Eh

80h

81h

82h

70h

72h

76h

7Ch

6Ah

6Bh

6Ch

6Eh

1-2

POST Routine Description

Display external L2 cache size

Load custom defaults (optional)

Display shadow-area message

Display possible high address for UMB recovery

Display error messages

Check for configuration errors

Check for keyboard errors

Set up hardware interrupt vectors

Initialize coprocessor if present

Disable onboard Super I/O ports and IRQs

Late POST device initialization

Detect and install external RS232 ports

Configure non-MCD IDE controllers

Detect and install external parallel ports

Initialize PC-compatible PnP ISA devices

Re-initialize onboard I/O ports

Configure Motherboard Configurable Devices (optional)

Initialize BIOS Area

Enable Non-Maskable Interrupts (NMIs)

Initialize Extended BIOS Data Area

Test and initialize PS/2 mouse

Initialize floppy controller

Determine number of ATA drives (optional)

Initialize hard-disk controllers

Initialize local-bus hard-disk controllers

Jump to UserPatch2

Build MPTABLE for multi-processor boards

Install CD ROM for boot

Clear huge ES segment register

Fixup Multi Processor table

Search for option ROMs. One long, two short beeps on checksum failure.

Check for SMART drive (optional)

Shadow option ROMs

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Code Beeps

C5h

C6h

C7h

C8h

C9h

C1h

C2h

C3h

C4h

BDh

BEh

BFh

C0h

B9h

BAh

BBh

BCh

B2h

B4h

B5h

B6h

AAh

ACh

AEh

B0h

A0h

A2h

A4h

A8h

9Ch

9Dh

9Eh

9Fh

1

POST Routine Description

Set up Power Management

Initialize security engine (optional)

Enable hardware interrupts

Determine number of ATA and SCSI drives

Set time of day

Check key lock

Initialize Typematic rate

Erase F2 prompt

Scan for F2 key stroke

Enter SETUP

Clear Boot flag

Check for errors

POST done- prepare to boot operating system

One short beep before boot

Terminate QuietBoot (optional)

Check password (optional)

Prepare Boot

Initialize DMI parameters

Initialize PnP Option ROMs

Clear parity checkers

Display MultiBoot menu

Clear screen (optional)

Check virus and backup reminders

Try to boot with INT 19

Initialize POST Error Manager (PEM)

Initialize error logging

Initialize error display function

Initialize system error handler

PnPnd dual CMOS (optional)

Initialize notebook docking (optional)

Initialize notebook docking late

Force check (optional)

Extended checksum (optional)

127

CHAPTER 4: Troubleshooting

Code Beeps

EBh

ECh

EDh

EEh

E7h

E8h

E9h

EAh

E3h

E4h

E5h

E6h

D2h

E0h

E1h

E2h

F3h

F4h

F5h

F6h

F7h

EFh

F0h

F1h

F2h

1

POST Routine Description

Unknown interrupt

Initialize the chipset

Initialize the bridge

Initialize the CPU

Initialize the system timer

Initialize system I/O

Check force recovery boot

Checksum BIOS ROM

Go to BIOS

Set Huge Segment

Initialize Multi Processor

Initialize OEM special code

Initialize PIC and DMA

Initialize Memory type

Initialize Memory size

Shadow Boot Block

System memory test

Initialize interrupt vectors

Initialize Run Time Clock

Initialize video

Initialize System Management Mode

Output one beep before boot

Boot to Mini DOS

Clear Huge Segment

Boot to Full DOS

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Symptom-to-FRU error messages

LCD

Symptom / Error n n n n

The LCD backlight doesn't work.

The LCD is too dark.

The LCD brightness cannot be adjusted.

The LCD contrast cannot be adjusted.

n n n n

The LCD screen is unreadable.

Missing pels in characters.

The screen appears abnormal.

The wrong color is displayed.

The LCD is displaying extra horizontal or vertical lines.

Action in Sequence n n n n n n n n

Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook.

Reconnect the LCD connectors.

Test or replace the keyboard (if contrast and brightness function key doesn't work).

Check the LCD inverter ID.

Test or replace the LCD cable.

Test or replace the LCD inverter.

Test or replace the LCD.

Test or replace the system board.

n n n n n n

Reconnect the LCD connector.

Check the LCD inverter ID.

Test or replace the LCD cable.

Test or replace the LCD inverter.

Test or replace the LCD.

Test or replace the system board.

n n n n n

Check the LCD inverter ID.

Test or replace the LCD cable.

Test or replace the LCD inverter.

Test or replace the LCD.

Test or replace the system board.

Power

Symptom / Error

The notebook shuts down during operation.

The notebook doesn’t turn on.

The notebook doesn’t turn off.

The battery can’t be charged.

Action in Sequence n n n n

Test the power source (battery pack and power adapter). See “Testing the power system” on page 118 .

Test or replace the battery pack.

Test or replace the power adapter.

Test or replace the system board.

n n n n

Test the power source (battery pack and power adapter). See “Testing the power system” on page 118 .

Test or replace the battery pack.

Test or replace the power adapter.

Test or replace the system board.

n n n

Test the power source (battery pack and power adapter). See “Testing the power system” on page 118 .

Press and hold the power button for more than four seconds.

Test or replace the system board.

n n n

Test the battery pack. See

“Check the battery pack” on page 119

.

Test or replace the battery pack.

Test or replace the system board.

129

CHAPTER 4: Troubleshooting

Memory

Symptom / Error

Memory count (size) appears different from actual size.

Action in Sequence n n n Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook.

Test or replace the SO-DIMM.

Test or replace the system board.

Sound

Symptom / Error

No sound comes from the notebook when running Windows multimedia programs.

The internal speakers make noise or emit no sound.

Action in Sequence n n n

Reinstall the audio driver.

Test or replace the speakers.

Test or replace the system board.

n n

Test or replace the speakers.

Test or replace the system board.

Power management

Symptom / Error

The notebook will not hibernate.

The system doesn't hibernate and emits four short beeps every minute.

The notebook doesn’t enter standby mode after closing the LCD.

The system doesn't resume from hibernation mode.

The system doesn't resume from standby mode after opening the LCD.

The battery fuel gauge in Windows doesn’t go higher than 90%.

The system hangs intermittently.

Action in Sequence n n n n n n n n n

Test or replace the keyboard (if control is from the keyboard).

Test or replace the hard disk drive.

Test or replace the system board.

Press Fn+ o and see if the notebook enters hibernation mode.

Test or replace the touchpad.

Test or replace the keyboard.

Check the hard disk connection to the system board.

Test or replace the hard disk drive.

Test or replace the system board.

n n

Make sure that the magnet is in the magnet holder. For more information, see

“Replacing the LCD” on page 100

.

Test or replace the system board.

n n n

Check the hard disk connection to the system board.

Test or replace the hard disk drive.

Test or replace the system board.

n n

Make sure that the magnet is in the magnet holder. For more information, see

“Replacing the LCD” on page 100

.

Test or replace the system board.

n n n n

Remove the battery pack and let it cool for two hours.

Refresh the battery (use only battery power until the notebook turns off, then charge the battery).

Test or replace the battery pack.

Test or replace the system board.

n n n

Reconnect the hard disk drive and optical drive.

Check the hard disk connection to the system board.

Test or replace the system board.

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Devices

Symptom / Error

System configuration does not match the installed devices.

The external display does not work correctly.

USB does not work correctly.

Printer problems.

Action in Sequence n n

Run “Load Setup Defaults” using the BIOS Setup Utility, then reboot the notebook.

Reconnect the hard disk drive and optical drive.

n n

Press Fn+F4 repeatedly to switch between LCD, external display, and both displays.

Test or replace the system board.

n n

Test or replace the USB board.

Test or replace the system board.

n n n n n

Run the printer self-test.

Reinstall the printer driver.

Test or replace the printer cable.

Test or replace the printer.

Test or replace the system board.

Keyboard and touchpad

Symptom / Error Action in Sequence

The keyboard (one or more keys) does not work.

n Reconnect the keyboard cable.

n Test or replace the keyboard.

n Test or replace the system board.

The touchpad does not work.

n n n

Reconnect the touchpad cable.

Test or replace the touchpad board.

Test or replace the system board.

Important

If you cannot find a symptom or an error in this list and the problem remains, see

“Undetermined problems” on page 133

.

131

CHAPTER 4: Troubleshooting

Intermittent problems

Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect. These reasons include: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists.

To analyze an intermittent problem:

1 Run the advanced diagnostic test for the system board in loop mode at least ten times.

• If any error is detected, replace the FRU.

• If no error is detected, do not replace any FRU.

2 Rerun the test to verify that there are no more errors.

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Undetermined problems

If the diagnostic test may not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Use these procedures to isolate the failing FRU (do not isolate a non-defective FRU).

Important

Verify that all attached devices are supported by the notebook.

Important

Verify that the power supply being used at the time of the failure is operating

correctly. ( See “Testing the power system” on page 118.

)

To isolate a failing FRU:

1 Turn off the notebook.

2 Visually check FRU parts for damage. If you identify any damage, replace the FRU.

3 Remove or disconnect all of the following devices:

• Non-Acer devices

• Printer, mouse, and other external devices

• Battery pack

• Hard disk drive(s)

• SO-DIMM

• Optical drive

4 Turn on the notebook.

5 Determine if the problem has changed.

• If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

• If the problem does recur, replace the following FRUs one at a time:

• System board

• LCD assembly

Important

Do not replace a non-defective FRU.

133

134

CHAPTER 4: Troubleshooting

System board layout

CHAPTER 5

Connector locations

135

CHAPTER 5: Connector locations

System board layout

Top view

4

5

2

3

Item

1

6

7

Code

MMB1

Component

Multimedia board cable connector

AMIC1

SPKR1

Microphone cable connector

Speaker cable connector

LCD1

CCD1

LCD cable connector

Webcam board cable connector

PWRCN1 Power button board cable connector

USBCN1 USB board cable connector

Item

8

Code

KB1

13

14

9

10

11

12

ASB1

RTC1

MDC1

BT1

TPCN1

CARD1

Component

Keyboard cable connector

South bridge chipset

RTC battery

Modem card cable connector

Bluetooth module cable connector

Touchpad / fingerprint reader board cable connector

Memory card reader

136

Bottom view

www.gateway.com

Item

1

8

9

6

7

10

4

5

2

3

Code

BAT1

ANB1

ACPU1

AVGA1

FAN1

DCIN1

RJ45

CRT1

HDMI1

USB1

Component

Battery connector

North bridge chipset

Processor socket

ATI RS780M chipset

Cooling fan cable connector

DC power jack

Ethernet jack

Monitor port

HDMI out port

USB port

Item

11

16

17

18

19

12

13

14

15

Code

USB3

MICIN1

LOUT1

DM1

DM2

G27

ODD1

SATA1

MINI2

Component

USB port

Microphone jack

Headphone jack

Memory slot 1

Memory slot 2

Clear password hardware gap

SATA optical drive connector

SATA hard drive connector

WLAN card slot (Mini Card)

137

138

CHAPTER 5: Connector locations

CHAPTER 6

FRU (Field-Replaceable Unit) list

Introduction

Exploded diagram

FRU list

139

CHAPTER 6: FRU (Field-Replaceable Unit) list

Introduction

This chapter gives you the FRU (field-replaceable-unit) listing in global configurations of this model. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).

Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service

Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional

Acer office to order FRU parts for repair and service of customer machines.

Important

To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.

Exploded diagram

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22

23

24

25

26

27

18

19

20

21

15

16

17

9

10

11

12

13

14

3

4

5

6

7

8

Item

1

2

Component

Keyboard cover

Multimedia board

Palm rest

Touchpad board

Cooling assembly

System board

Kensington lock cap

Left LCD panel hinge bracket

Front panel

LCD panel

LCD assembly lid

Webcam board (optional)

Right LCD panel hinge bracket

Power button board cap

Power button board spring

Power button board

LCD cable / LCD-webcam coaxial cable

Keyboard

Battery

USB board / USB-modem port board (optional)

Optical drive

Optical drive bezel

Optical drive bracket

Base enclosure

Hard drive

Bluetooth module

Bay cover

141

CHAPTER 6: FRU (Field-Replaceable Unit) list

FRU list

Category

ACadapter

AC power cord

Part Name

ADAPTER 65W 19V 3PIN DELTA ADP-65JH

DB A LV5 LED LF YELLOW

ADAPTER 65W 19V 3PIN HIPRO

HP-A0652R3B 1LF LV5 LED LF YELLOW

ADAPTER 90W DELTA ADP-90SB BBGE

BLUE LV4 LED LF

ADAPTER 90W 19V 3PIN DELTA ADP-90CD

DB A LV5 LED LF BLUE

ADPAPTER 90W 19V 3PIN LITEON

PA-1900-34AR LV5 LED LF BLUE

POWER CORD 10A 250V ARGENTINE

POWER CORD 7A 250V 2PIN KOREAN

POWER CORD 3A 250V 3PIN UK

POWER CORD 7A 125V 2PIN JAPAN

POWER CORD 10A 3PIN BK DENMARK

POWER CORD 10A 250V 3PIN BK SOUTH

AFRICA

POWER CORD 10A 250V SWISS

POWER CORD 10A 250V 3PIN CHINA

POWER CORD 10A 250V 3PIN ITALY

POWER CORD 2.5A 250V AUSTRALIA

Description

ADP 65W 19V 3P

ADP-65JH DB A,

ADP 65W 19V 3P

HP-A0652R3B 1LF

ADP 90W 19V 3P

ADP-90SB BBGE

ADP 90W 19V 3P

ADP-90CD DB A L

ADP 90W 19V 3P

PA-1900-34AR LV

CORD ARGENTINE,10A

250V3G,1.8M

CORD 7A250V 2P 1830

KOREAN

OEM Part No.

AP.0650A.012

AP.06501.026

AP.09001.027

AP.09003.021

AP.09001.024

27.01518.0U1

27.01518.531

CODE UK 2.5A 250V 3P

BK

CODE JAPAN 7A 125V 2P

BK

27.03118.001

27.01518.551

27.01518.671

CODE DENMARK 2.5A

250V 3P BK

CODE SOUTH AFRICA

16A 250V BK

27.01518.681

27.01518.691

CODE SWISS 2.5A 250V

3P BK

CORD CHINA 10A 250V

3P

CORD ITALY 10A 250V 3P

BK

CORD 2.5A 250V

AUSTRALIA BK

27.01518.701

27.01518.711

27.01518.621

27.01518.721

POWER CORD 2.5A 250V SOUTH AFRICA BK

(INDIA)

POWER CORD 10A 125V 3PIN US BK

CORD 2.5A 250V SOUTH

AFRICA BK

CODE 10A 125V 3P US

BK

POWER CORD 7A 125V 2PIN JAPAN BK CODE 7A 125V 2P JAPAN

BK

POWER CORD 10A 250V 3PIN DENMARK BK CODE 10A 250V 3P

DENMARK BK

POWER CORD 16A 250V SOUTH AFRICA BK CODE 16A 250V SOUTH

AFRICA BK

POWER CORD 10A 250V 3PIN SWISS BK CODE 10A 250V 3P

SWISS BK

27.01518.521

27.01518.661

27.01518.561

27.01518.571

27.01518.581

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Category

AC power cord

Battery pack

Part Name

POWER CORD 10A 250V 3PIN CHINA BK

POWER CORD 10A 250V 3PIN ITALY BK

Description

CORD 10A 250V 3P

CHINA BK

CORD 10A 250V 3P ITALY

BK

CORD 6A 250V SOUTH

AFRICA BK

OEM Part No.

27.01518.591

27.01518.611

POWER CORD 10A 250V SOUTH AFRICA BK

(INDIA)

POWER CABLE 16A 250V 3PIN EUR BK

27.01518.631

POWER CORD 250V 10A 3PIN ISRAEL

CORD 16A 250V 3P EUR

BK

CORD 250V 10~16A 3P

ISRAEL

27.01518.601

27.01518.761

POWER CORD 2.5A 125V USA

POWER CORD 2.5A 125V 1.8M BLACK

TAIWANESE

POWER CORD 10A 250V 1.8M BRAZIL BLK

CORD USA/W CNS 2.5A

125V 8121-

POWER CORD

TAIWANESE BLACK,1.8

27.01518.A11

27.01518.781

POWER CORD 5A 250V 3PIN UK BK

POWER CORD ACA / ACNZ

POWER CORD

BRAZIL,BLK,1.8M

27.01518.A41

CODE 5A 250V 3P UK BK 27.01518.541

POWER CODE ACA /

ACNZ ANNIE

27.03218.051

27.03218.021

POWER CORD 7.5A 250V 3P AUSTRALIA BK CODE 7.5A 250V 3P

AUSTRALIA BK

POWER CODE 7A 125V 2PIN JAPAN CODE 7A 125V JAPAN

2PIN BK

27.03518.161

CODE US 7A 125V BK

CORD EUR 250V 3P BK

BTY PACK LI+ 6C 2.2AH

SANYO

27.01518.641

27.01518.731

BT.00607.068

POWER CORD 10A 125V US

POWER CORD 250V 3PIN EUR BK

BATTERY SANYO AS-2009A LI-ION 3S2P

SANYO 6 CELL 4400MAH MAIN COMMON

2.2AH(A)

BATTERY SONY AS-2009A LI-ION 3S2P

SONY 6 CELL 4400MAH MAIN COMMON

2.2AH(G6F)

BATTERY PANASONIC AS-2009A LI-ION

3S2P PANASONIC 6 CELL 4400MAH MAIN

COMMON 2.2AH(CG )

BATTERY PANASONIC AS-2009A LI-ION

3S2P PANASONIC 6 CELL 5800MAH MAIN

COMMON 2.9AH ( NNP )

BATTERY SAMSUNG AS-2009A LI-ION 3S2P

SAMSUNG 6 CELL 4400MAH MAIN COMMON

2.2AH(F)

BATTERY SIMPLO AS-2009A LI-ION 3S2P

PANASONIC 6 CELL 4400MAH MAIN

COMMON PANASONIC 2.2AH ( CG )

BTY PACK LI+ 6C 2.2AH

SONY

BTY PACK LI+ 6C 2.2AH

PANA

BTY PACK LI+ 6C 2.9AH

PANA

BTY PACK LI+ 6C 2.2AH

SDI

BTY PACK PANA LI+ 6C

2.2AH SMP

BT.00603.076

BT.00604.030

BT.00605.037

BT.00605.036

BT.00606.002

143

CHAPTER 6: FRU (Field-Replaceable Unit) list

Category

Battery pack

Boards

Mainboard

Camera

Part Name

BATTERY SIMPLO AS-2009A LI-ION 3S2P

SAMSUNG 6 CELL 4400MAH MAIN COMMON

SDI 2.2AH(F)

BATTERY SIMPLO AS-2009A LI-ION 3S2P

SAMSUNG 6 CELL 5600MAH MAIN COMMON

SDI 2.8AH

BATTERY SIMPLO AS-2009A LI-ION 3S2P

LGC 6 CELL 5600MAH MAIN COMMON 2.8AH

POWER BUTTON BOARD

Description

BTY PACK SDI LI+ 6C

2.2AH SMP

BTY PACK SDI LI+ 6C

2.8AH SMP

POWER BUTTON BOARD

POWER BUTTON BOARD

TOUCHPAD BOARD SYNAPTICS

TM00540-005

TOUCHPAD BOARD ALPS KGDFF0038A

MULTI-MEDIA BOARD

MULTI-MEDIA BOARD

BTY PACK LG LI+ 6C

2.8AH SMP

SJV50MV35 POWER BD

08653-1 D

SJV50-MV PWR BD

08653-1 6L D

SJV50-TR POWER BD

08653-1 6L D

TOUCHPAD SYNAPTICS

TM00540-005

TOUCHPAD ALPS

KGDFF0038A

CAPACITIVE BUTTON

NS-SJV50 V07

CAPACITIVE BUTTON

NS-SJV50-CL

USB BOARD W/MODEM CONNECTOR

USB BOARD W/MODEM CONNECTOR

USB BOARD W/MODEM CONNECTOR

BLUETOOTH BOARD FOXCONN BRM 2046

BT2.1 T60H928.33 F/W:861

MODEM BOARD FOXCONN T60M955.04

MDC 1.5_3.3V AUS CONEXANT

WIRELESS LAN BOARD 802.11BG FOXCONN

T77H121.01 ATHEROS AR9285(HB95)

WIRELESS LAN BOARD 802.11BGN LITEON

ATHEROS AR9283 HB93 1X2 BGN

WN6602AH

SJV50-MV USB BD

08652-1M 6L D

SJV50-MV35 USB BD

08652-1M D

SJV50-TR USB BD

08652-1M 6L D

BT MODULE FOXCONN

BCM2046 V2.1

MODEM MDC

FOX_CNXT RD02-D330

WLAN 802.11BG

ATHEROS AR9285(H

WLAN 802.11BGN

ATHEROS AR9283(

MAINBOARD SJV50TR DISCRETE SB710

RS880M M92XT-512MB VRAM DDRII 500 LF

W/RTC BATTERY

MAINBOARD SJV50TR UMA SB710 RS880M

LF W/RTC BATTERY

CAMERA 0.3M SUYIN CN0314-SN30-OV03-5

SJV50TR DIS MB09228-1

W/SAM D

SJV50-TR UMA MB

09228-1 D

CAMERA 0.3M

CN0314-SN30-OV03-5

CAMERA 0.3M CHICONY CNF701721004973L CAMERA 0.3M

CNF701721004973L

OEM Part No.

BT.00607.066

BT.00607.070

BT.00607.069

55.4BU03.001G

55.4FM03.001G

55.4EY03.001G

56.17010.181

56.17024.051

56.41010.181

56.41010.291

55.4FM02.001G

55.4BU02.001G

55.4EY02.001G

BH.21100.004

FX.22500.025

NI.23600.047

NI.23600.051

55.4FM01.011G

MB.WGH01.001

56.18007.094

56.18012.094

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Category

Cables

Case / cover / bracket

/ assembly

Part Name

BLUETOOTH BOARD CABLE

BLUETOOTH BOARD CABLE

POWER BUTTON BOARD CABLE

POWER BUTTON BOARD CABLE

LED LCD/CAMERA CABLE

LED LCD/CAMERA CABLE

USB BOARD CABLE

USB BOARD CABLE

MULTI-MEDIA BOARD CABLE

MULTI-MEDIA BOARD CABLE

MULTI-MEDIA BOARD CABLE

MODEM CABLE

TOUCHPAD BOARD CABLE

TOUCHPAD BOARD CABLE

OPTICAL BRACKET

HDD BRACKET

LED LCD BRACKET LEFT W/HINGE

LED LCD BRACKET LEFT W/HINGE

LED LCD BRACKET RIGHT W/HINGE

LED LCD BRACKET RIGHT W/HINGE

POWER BOARD SPRING

SD DUMMY CARD

UNITLOAD COVER

DVD-RW SUPER-MULTI BEZEL BLACK

BLUE-RAY COMBO BEZEL BLACK

KEY LOCK CAP

POWER BUTTON BOARD CAP BLACK

MIDDLE COVER BLACK W/P-KEY NONE 3G

Description

C.A BT SJV50 MEC

C.A BT SJV50 HT

C.A. POWER SJV50 HT

OEM Part No.

50.4BU05.001

50.4BU05.011

50.4BU02.011

C.A. POWER SJV50 MEC 50.4BU02.001

C.A. LCD CCD SJV50 HT 50.4BU01.012

C.A. LCD CCD SJV50

MEC

50.4BU01.002

C.A. USB SJV50 MEC

C.A. USB SJV50 MEC

50.4BU03.001

50.4BU03.001

C.A. MMB FFC SJV50 JH 50.4BU07.011

C.A. MMB FFC SJV50 TR 50.4BU07.001

C.A. MMB FFC SJV50 TR 50.4BU07.001

C.A. RJ11 SJV50 MEC 50.4BU04.001

C.A. TP FFC SJV50 TR

C.A. TP FFC SJV50 JH

50.4BU06.001

50.4BU06.011

BRKT ODD SJV50

ASSY HDD BKT SJV50

33.WBM01.001

33.WBM01.002

LCD HINGE L SJV50 LH 34.4BU09.011

LCD HINGE L SJV50 SZS 34.4BU09.001

LCD HINGE R SJV50 LH 34.4BU10.011

LCD HINGE R SJV50 SZS 34.4BU10.001

33.WBM01.005

SPRING POWER BD

SJV50

SD DUMMY CARD

MYALL2

ASSY BIG DOOR SJV50

42.TKJ01.001

42.WBM01.002

42.WBM01.003

ASSY ODD BEZEL 9C

MUL SJV50

ASSY ODD BZL BR 9C

COMBO SJV50

K-LOCK COVER SJV50

42.WBM01.004

42.WBM01.005

42.WBM01.006

ASSY POWER BD BTN

BLACK SJV50

ASSY MIDDLE CVR PU

BLACK SJV50

42.WC301.001

145

CHAPTER 6: FRU (Field-Replaceable Unit) list

Category

Case / cover / bracket

/ assembly

Part Name

LOWER CASE W/USB BOARD CABLE W/O

MODEM CABLE&SIM CARD HOLE&MODEM

HOLE (NONE 3G)

UPPER CASE BLACK W/TOUCHPAD BOARD

CABLE & MULTI-MEDIA BOARD CABLE &

SPEAKER & LOGO PLATE FOR PACKARD

BELL W/O FINGER PRINT HOLE

LED LCD COVER 15.6" IMR BLACK

W/ANTENNA*2 & MICROPHONE & LOGO

PLATE FOR PACKARDBELL

LOWER CASE UMA W/USB BOARD CABLE &

MODEM CABLE W/O SIM CARD HOLE NONE

3G

LCD BEZEL 15.6" BLACK W/CAMERA HOLE

Hard disk drive

Optical drive

Description

ASSY LCASE WO

RJ11&SIM SJV50TR

ASSY UCASE PB BLACK

NEW SJV50

ASSY LCD PANEL PB

BLK SJV50

ASSY LCASE W/O SIM

SJV50

OEM Part No.

60.BDC01.001

60.BDC01.002

60.BDC01.004

60.WBM01.001

LED LCD COVER 15.6" IMR BLUE

W/ANTENNA*2 & MICROPHONE & LOGO

PLATE FOR GATEWAY

UPPER CASE BLACK W/TOUCHPAD BOARD

CABLE & MULTI-MEDIA BOARD CABLE &

SPEAKER & LOGO PLATE FOR GATEWAY

W/O FINGER PRINT HOLE

HDD 160GB 5400RPM 2.5" SATA SEAGATE

WYATT ST9160314AS LF F/W:0001SDM1

HDD 160GB 5400RPM 2.5" SATA WD

WD1600BEVT-22ZCT0 FW:11.01A11

HDD 2.5" 5400RPM 250GB SEAGATE

ST9250315AS WYATT SATA LF

F/W:0001SDM1

HDD 250GB 5400RPM SATA HGST

HTS545025B9A300 PANTHER-B LF

HDD 250GB 5400RPM SATA WD

WD2500BEVT-22ZCT0 F/W:11.01A11

HDD 320GB 5400RPM SATA HGST

HTS545032B9A300 PANTHER B LF

HDD 320GB 5400RPM SATA WD

WD3200BEVT-22ZCT0 ML125 F/W:01.01A01

HDD 500GB 5400RPM HGST SATA

HTS545050B9A300 PANTHER B LF

HDD 500GB 5400RPM WD SATA

WD5000BEVT-22ZAT0 F/W:01.01A01

BLU-RAY COMBO MODULE 4X 12.7MM SATA

BLACK FOR WINDOWS7

BLU-RAY COMBO MODULE 4X 12.7MM SATA

BLACK FOR WINDOWS7

ODD PLDS BD COMBO 12.7MM TRAY DL 4X

SATA DS-4E1S WINDOWS7 W/O BEZEL

ASSY LCD BEZEL W

CCD SJV50 BLK

ASSY LCD PANEL GTW

BLUE SJV50

ASSY UCASE GW BLACK

NEW SJV50

HDD 160GB SEAGATE

ST9160314AS

HDD 160GB WD

WD1600BEVT-22ZCT0

HDD 250GB SEAGATE

ST9250315AS

HDD 250GB HGST

HTS545025B9A300

HDD 250GB WD

WD2500BEVT-22ZCT0

HDD 320GB HGST

HTS545032B9A300

HDD 320GB WD

WD3200BEVT-22ZCT0

HDD 500GB HGST

HTS545050B9A300

HDD 500GB

WD5000BEVT-22ZAT0

ODD NBDCB4XS

(BLACK) SJV50_TRP

ODD NBDCB4XS

(BLACK) SJV50_TRM

BD COMBO SATA W7

PLDS DS-4E1S

60.WBM01.004

60.WDD01.001

60.WGH01.001

KH.16008.022

KH.16001.042

KH.25008.021

KH.25001.016

KH.25007.015

KH.32008.013

KH.32007.007

KH.50008.013

KH.50007.009

6M.BFD01.002

6M.WGH01.002

KO.0040F.003

146

www.gateway.com

Category

Optical drive

Processor

Heatsink

Memory

Part Name

DVD-RW SUPER-MULTI MODULE 8X 12.7MM

SATA BLACK FOR WINDOWS7

DVD-RW SUPER-MULTI MODULE 8X 12.7MM

SATA BLACK FOR WINDOWS7

ODD TOSHIBA SUPER-MULTI DRIVE 12.7MM

TRAY DL 8X TS-L633C LF W/O BEZEL SATA

HF+WINDOWS7

CPU AMD TURION M520 2.3G 1M 35W

CASPIAN

CPU AMD TURION M600 2.4G 2M 35W

CASPIAN

CPU AMD TURION M620 2.5G 2M 35W

CASPIAN

CPU AMD TURION M640 2.6G 2M 35W

CASPIAN

CPU HEATSINK DISCRETE W/FAN

CPU HEATSINK DISCRETE W/FAN

CPU HEATSINK UMA W/FAN

CPU HEATSINK UMA W/FAN

SODIMM 1GB DDRII 800 NANYA

NT1GT64UH8D0FN-AD LF 64*16 0.07UM

SODIMM 1GB DDRII 800 NANYA

NT1GT64UH8D0FN-AD LF 64*16 0.07UM

SODIMM 1GB DDRII667 SAMSUNG

M470T2864QZ3-CE6 LF

SODIMM 1GB DDRII667 SAMSUNG

M470T2864QZ3-CE6 LF

SODIMM 1GB DDRII 800 SAMSUNG

M470T2864EH3-CF7 LF 64*16 0.055UM

SODIMM 1GB DDRII 800 SAMSUNG

M470T2864EH3-CF7 LF 64*16 0.055UM

SODIMM 1GB DDRII667 HYNIX

HYMP112S64CP6-Y5 LF

SODIMM 1GB DDRII 800 HYNIX

HYMP112S64CP6-S6 LF 64*16 0.065UM

SODIMM 1GB DDRII 800 HYNIX

HYMP112S64CP6-S6 LF 64*16 0.065UM

SODIMM 2GB DDRII 800 NANYA

NT2GT64U8HD0BN-AD LF 128*8 0.07UM

SODIMM 2GB DDRII667 SAMSUNG

M470T5663QZ3-CE6 LF

Description

ODD NSM8XS (BLACK)

SJV50_TRP

ODD NSM8XS (BLACK)

SJV50_TRM

ODD SM12.7 HFW7 TSST

TS-L633C

IC CPU TURION M520

2.3G 1M 35W

IC CPU TURION M600

2.4G 2M 35W

IC CPU TURION M620

2.5G 2M 35W

IC CPU TURION M640

2.6G 2M 35W

ASSY DIS THM CCI+FCN

SJV50TR

ASSY DIS THM

RBN+FCN SJV50TR

ASSY UMA THM

RBN+FCN SJV50PU

ASSY UMA THM

CCI+FCN SJV50PU

SODIMM 1G

NT1GT64UH8D0FN-AD

SODIMM 1G

NT1GT64UH8D0FN-AD

SODIMM 1G

M470T2864QZ3-CE6

SODIMM 1G

M470T2864QZ3-CE6

SODIMM 1G

M470T2864EH3-CF7

SODIMM 1G

M470T2864EH3-CF7

SODIMM 1G

HYMP112S64CP6-Y5

SODIMM 1G

HYMP112S64CP6-S6

SODIMM 1G

HYMP112S64CP6-S6

SODIMM 2G

NT2GT64U8HD0BN-AD

SODIMM 2G

M470T5663QZ3-CE6

OEM Part No.

6M.BFD01.001

6M.WGH01.001

KU.00801.035

KC.TM002.520

KC.TM002.600

KC.TM002.620

KC.TM002.640

60.4FM10.001

60.4FM09.001

60.4BX07.002

60.4BX06.002

KN.1GB0G.012

KN.1GB0B.033

KN.1GB03.025

KN.1GB03.025

KN.1GB0B.016

KN.1GB0G.016

KN.1GB0B.016

KN.1GB0B.033

KN.1GB0G.012

KN.2GB0B.003

KN.2GB0G.004

147

CHAPTER 6: FRU (Field-Replaceable Unit) list

Category

Memory

LCD

Microphone

Speakers

Screws

Miscellaneous

Part Name

SODIMM 2GB DDRII 800 SAMSUNG

M470T5663EH3-CF7 LF 128*8 0.055UM

SODIMM 2GB DDRII667 HYNIX

HYMP125S64CP8-Y5 LF

LED LCD MODULE 15.6" WXGA GLARE IMR

BLACK / BLACK W/0.3M

CAMERA&ANTENNA*2 & LOGO PLATE FOR

PACKARDBELL

LED LCD MODULE 15.6" WXGA GLARE IMR

BULE / BLACK W/0.3M

CAMERA&ANTENNA*2 & LOGO PLATE FOR

GATEWAY

LED LCD 15.6" WXGA GLARE AUO

B156XW02 V0 LF 220NIT 8MS 500:1

LED LCD 15.6" WXGA GLARE LG

LP156WH2-TLE1 LF 220NIT 8MS 400:1

MICROPHONE

MICROPHONE

MICROPHONE

SPEAKER

SPEAKER

SCREW M2*L3

SCREW

SCREW M3 X 3 #1 NI NYLON

SCREW M2*L6 T=0.8

SCREW M2*L4

SCREW M2*L4 HNM

SCRE M2-0.4X5ZN/BL+NY

SCREW M2.5*L5 BLACK ZN+NYLOK

NAME PLATE BLACK NV SERIES

LCD SCREW RUBBER BLACK

Description

SODIMM 2G

M470T5663EH3-CF7

SODIMM 2G

HYMP125S64CP8-Y5

LCD NLED 15.6" WXGAG

ANT*2 TKK

LCD NLED 15.6" WXGAG

ANT*2 TBK

OEM Part No.

KN.2GB03.010

KN.2GB0B.018

6M.BFD01.003

6M.WGH01.003

LCD 15.6"HD AU

B156XW02 V0 LED

LCD 15.6"HD LPL

LP156WH2-TLE1

MICROPHONE

XINGMENG SJV50

MICROPHONE

GOERTEK SJV50

MICROPHONE HIT

SJV50

SPEAKER YG SJV50

SPEAKER SABLE SJV50

SCREW M2*L3 (WHITE)

ISO

M2.5X6(H=0.7~0.8MM)

SCRW M3 X 3 #1 NI

NYLON

SCRW M2L6(T=0.8)

BLACK

SCRW M2*L4 BZN

SCRW M2*L4 HNM

SCRE

M2-0.4X5(4,0.8)ZN/BL+N

Y

LK.15608.002

LK.15605.003

23.42250.001

23.42249.001

23.42248.001

23.40555.001

23.40554.001

86.00D45.220

86.00E12.536

86.00E78.643

86.00F51.736

86.00K66.324

86.00K95.324

86.FR901.002

M2.5*L5 BLACK

ZN+NYLOK

LBL NAME PLATE_NV

SERIES_BLACK

86.TK501.001

40.WBM01.001

RUB LCD BEZEL ROUND

BLACKSJV50

47.WBM01.001

148

Category

Keyboard www.gateway.com

Part Name

KEYBOARD 99KEYS GP7T SJV70/SJV50

INTERNAL17 STANDARD BLACK ARABIC

KEYBOARD 100KEYS GP7T SJV70/SJV50

INTERNAL17 STANDARD BLACK BELGIUM

KEYBOARD 100KEYS GP7T SJV70/SJV50

INTERNAL17 STANDARD BLACK BRAZILIAN

PORTUGUESE

KEYBOARD 100KEYS GP7T SJV70/SJV50

INTERNAL17 STANDARD BLACK

CZECH/SLOVAK

KEYBOARD 99KEYS GP7T SJV70/SJV50

INTERNAL17 STANDARD BLACK CHINESE

KEYBOARD 100KEYS GP7T SJV70/SJV50

INTERNAL17 STANDARD BLACK DANISH

KEYBOARD 100KEYS GP7T SJV70/SJV50

INTERNAL17 STANDARD BLACK ARABIC

FRENCH

KEYBOARD 100KEYS GP7T SJV70/SJV50

INTERNAL17 STANDARD BLACK FRENCH

KEYBOARD 100KEYS GP7T SJV70/SJV50

INTERNAL17 STANDARD BLACK GERMAN

KEYBOARD 99KEYS GP7T SJV70/SJV50

INTERNAL17 STANDARD BLACK GREEK

KEYBOARD 100KEYS GP7T SJV70/SJV50

INTERNAL17 STANDARD BLACK

HUNGARIAN

KEYBOARD 100KEYS GP7T SJV70/SJV50

INTERNAL17 STANDARD BLACK ITALIAN

KEYBOARD 103KEYS GP7T SJV70/SJV50

INTERNAL17 STANDARD BLACK JAPANESE

KEYBOARD 100KEYS GP7T SJV70/SJV50

INTERNAL17 STANDARD BLACK NORDIC

KEYBOARD 100KEYS GP7T SJV70/SJV50

INTERNAL17 STANDARD BLACK

NORWEGIAN

KEYBOARD 100KEYS GP7T SJV70/SJV50

INTERNAL17 STANDARD BLACK

PORTUGUESE

KEYBOARD 99KEYS GP7T SJV70/SJV50

INTERNAL17 STANDARD BLACK RUSSIAN

Description

KB MP-07F33A0-4424H

AR 99 GP7T

KB MP-07F36B0-4424H

BE 100GP7T

KB MP-07F36PA-4424H

BR 100GP7T

KB MP-07F36CS-4424H

CZK100GP7T

KB MP-07F33RC-4424H

CH 99 GP7T

KB MP-07F36DK-4424H

DK 100GP7T

KB MP-07F36AF-4424H

FRA100GP7T

KB MP-07F36F0-4424H

FR 100GP7T

KB MP-07F36D0-4424H

GR 100GP7T

KB MP-07F33GR-4424H

GK 99 GP7T

KB MP-07F36HU-4424H

HU 100GP7T

KB MP-07F36I0-4424H IT

100GP7T

KB MP-07F30J04424 JAP

104 GP7T

KB MP-07F36DN-4424H

NR 100GP7T

KB MP-07F36N0-4424H

NO 100GP7T

KB MP-07F36P0-4424H

PT 100GP7T

KB MP-07F33SU-4424H

RU 99 GP7T

OEM Part No.

KB.I170G.087

KB.I170G.088

KB.I170G.089

KB.I170G.090

KB.I170G.091

KB.I170G.092

KB.I170G.093

KB.I170G.094

KB.I170G.095

KB.I170G.096

KB.I170G.097

KB.I170G.098

KB.I170G.099

KB.I170G.100

KB.I170G.101

KB.I170G.102

KB.I170G.103

149

Category

Keyboard

CHAPTER 6: FRU (Field-Replaceable Unit) list

Part Name

KEYBOARD 100KEYS GP7T SJV70/SJV50

INTERNAL17 STANDARD BLACK SLO/CRO

KEYBOARD 100KEYS GP7T SJV70/SJV50

INTERNAL17 STANDARD BLACK SPANISH

KEYBOARD 100KEYS GP7T SJV70/SJV50

INTERNAL17 STANDARD BLACK SWEDEN

KEYBOARD 100KEYS GP7T SJV70/SJV50

INTERNAL17 STANDARD BLACK SWISS/G

KEYBOARD 99KEYS GP7T SJV70/SJV50

INTERNAL17 STANDARD BLACK THAILAND

KEYBOARD 100KEYS GP7T SJV70/SJV50

INTERNAL17 STANDARD BLACK TURKISH

KEYBOARD 100KEYS GP7T SJV70/SJV50

INTERNAL17 STANDARD BLACK UK

KEYBOARD 99KEYS GP7T SJV70/SJV50

INTERNAL17 STANDARD BLACK US

INTERNATIONAL

KEYBOARD 99KEYS GP7T SJV70/SJV50

INTERNAL17 STANDARD BLACK US

INTERNATIONAL W/ HEBREW

KEYBOARD 100KEYS GP7T SJV70/SJV50

INTERNAL17 STANDARD BLACK US W/

CANADIAN FRENCH

Description

KB MP-07F36SA-4424H

SL 100GP7T

KB MP-07F36E0-4424H

SP 100GP7T

KB MP-07F36S0-4424H

SE 100GP7T

KB MP-07F36CH-4424H

SW 100GP7T

KB MP-07F33T0-4424H

TH 99 GP7T

KB MP-07F36TQ-4424H

TR 100GP7T

KB MP-07F36GB-4424H

UK 100GP7T

KB MP-07F33U4-4424H

USI 99GP7T

OEM Part No.

KB.I170G.104

KB.I170G.105

KB.I170G.106

KB.I170G.107

KB.I170G.108

KB.I170G.109

KB.I170G.110

KB.I170G.111

KB MP-07F33HB-4424H

HE 99 GP7T

KB.I170G.112

KB MP-07F36CU-4424H

FCE100GP7T

KB.I170G.113

150

APPENDIX A

Test compatible components

Introduction

Microsoft® Windows Vista® Environment Test

151

APPENDIX A: Test compatible components

Introduction

This notebook’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows Vista

®

,

Windows

®

XP Home, Windows

®

XP Pro environment.

Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the NS50 series Compatibility Test Report released by the Acer Mobile System Testing Department.

Microsoft

®

Windows Vista

®

Environment

Test

Specification Item

CRT Port Test

CRT Monitor

LCD Monitor

ViewSonic 19" CRT VCDTS23283-2G Monitor

ViewSonic Professional Series G220 21" Monitor

Philips 109P 19” Monitor

MAG 810FT II 19” Monitor

ViewSonic 19" LCD VA1912W Monitor

ViewSonic 20" LCD VA2012W Monitor

Samsung 22" LCD 225DW Monitor

Philips 15' 150B5 Monitor

ASUS 22” LCD MW221u monitor

EIZO 17" LCD FlexScan L586 monitor

HDMI Port Test

LCD TV BenQ VH3243 32” HDMI LCD TV

Panasonic TC-37MPK 37" HDMI LCD TV

BenQ VL3735 LCD TV

USB Port Test

USB Mouse

USB Keyboard

USB Printer

Logitech USB 2.0 Mouse

Logitech Optical Mouse

Microsoft Optical Mouse

Microsoft TrackBall Optical

Logitech Marble Mouse

Logitech Performance Optical Mouse

Logitech Cordless Optical Mouse

Microsoft Natural Keyboard Pro

Microsoft Digital Media Keyboard Pro

Logitech Elite keyboard

Logitech Cordless Desktop LX300 Keyboard

IBM USB Numeric Keypad 33L3225

COMPAQ USB EAB Keyboard

MICROSOFT Wireless Optical Desktop 3000

Samsung ML 1450 Laser Printer

Epson Photo830 Printer

HP Photosmart 7960 Printer

Canon PIXMA IP2000 Printer

Lexmark Z52 Printer

HP DeskJet 840C Printer

152

www.gateway.com

Item Specification

USB Speaker

USB Scanner

USB Hub

USB Game Pad/Joystick

JS USB Digital Speaker J-6502

JS USB speaker USBJ268

Comodow USB 3D sound (Adapter)

YAMAHA USB Speaker MS35D

Epson EXPRESSION 1600 Scanner

Canon Canonscan CS3200F

Epson USB Scanner 1660

D-link DU-H4 USB HUB

ATEN UH-204 USB 2.0 HUB

ALPS USB Game Pad

Microsoft SideWinder Plug & Play GamePad

Logitech Freedom 2.4GHz cordless

Logitech WingMan USB Extreme Digital 3D Joystick

Microsoft USB Side Winder Game pad

Saitek P2500 Rumble Force Pad

Logitech WingMan Formula (warrior) Joystick

Logitech Freedom cordless joystick

USB Ethernet/Wireless LAN Adapter Afast Ethernet Adapter USB2.0

D-Link Wireless LAN adapter,802.11a/b or b only

D-Link AirPlus DWL-120+ 2.4GHz Wireless USB Adapter

USB Storage Zynet 2.5' External Enclosure SATA/ Usb2.0 Box

Sony 2.5" ExtERNAL BOX

Slim Kit USB 2.0 Mass Storage 2.5" HDD combo case

IO DATA 250GB eSATA HDD

SanDisk Cruzer USB Flash Drive- Micro 1.0GB

HP DL702 USB 128MB Digital Drive

Transcend USB 512MB Flash Drive

Sandisk USB 2.0 512MB Flash Drive

Pioneer DVD+-R/RW Writer

USB Modem

USB Bridge Cable

USB FDD

US Robotics Courier 56K Modem

Z-TEK USB 2.0 Data Bridge Cable

NEC FDD

IBM USB FDD

Sony USB Floppy Disk Driver

Headphone/Microphone Port Test

Headphone/Microphone Logitech Premium Stereo Headset Headphone+Mic

Sennheiser HD202

PHILIPS headphone

Logitech Labtec Verse-524 MIC

Panasonic Earbud Headphone with Volume Control

Express Card Test

Gigabit Ethernet LAN Card

Wireless LAN Card

Card Reader Adapter

IEEE1394 Card

AboCom ExpressCard/34 Gigabit Ethernet

PLANEX Expresscard 1000 BASE-T Gigabit LAN

BELKIN N1 Wireless

Hagiwara sys-com Compact Flash/Microdrive Adapter Express Card

AboCom ExpressCard/34 5in1 Card Reader

AboCom ExpressCard/54 1394B-800Mbps

AboCom ExpressCard/54 1394A-400Mbps

Bluetooth Device Test

Bluetooth Cell Phone/Headset Sony Ericsson Bluetooth Headset

Motorola HT820 Bluetooth Stereo Headphone

153

Item

Multimedia Card Test

SD/Mini SD/Micro SD Card

MMC/MMC Plus/MMC Pro/

RS-MMC/RS-MMC Mobile

MS/MS PRO/MS PRO Duo

APPENDIX A: Test compatible components

Specification

SanDisk Secure Digital Card 256MB

A-DATA Secure Digital Card 4GB 150X

Kingston SDHC 8GB Class6

Transcend SD 512MB

Transcend 150X Ultra Speed SD 4GB

Transcend SD HC 4GB

A-DATA 150X Turbo SD 4GB

A-DATA miniSD 512MB

KINGMAX mini SD Adapter+512MB Mini SD

Toshiba SDHC 4GB Class4

SanDisk Micro SD 6GB

TOSHIBA Micro SD 2GB

A-DATA MultiMedia Card 256MB

A-DATA MultiMedia Card plus 1GB 200X

A-DATA RS-MMC 256MB

Transcend MMC Plus 4GB

Transcend RS-MMC 512MB

Ridata Multimedia Card PRO 256MB

Silicon Power RS-MMC Mobile 1GB

Sony Memory Stick Card 128MB

Sony Memory Stick Card Pro 256MB

SanDisk Memory Stick Pro Duo 256MB

SanDisk Memory Stick Pro 256MB

Sony Memory Stick PRO Duo Card 4GB+MS Adapter

Sony Memory Stick Pro MSX -2GS 2GB

SanDisk Memory Stick Pro SDMSV-512 512MB

154

APPENDIX B

Online support information

155

156

APPENDIX B: Online support information

This section describes online technical support services available to help you repair your

Gateway notebook.

If you are a distributor, dealer, ASP, or TPM, please refer your technical queries to your local Acer branch office. Acer branch offices and Regional Business Units may access our website. However some information sources will require a user id and password. These can be obtained directly from Acer CSD Taiwan.

Acer's website offers you convenient and valuable support resources whenever you need them. In the Technical Information section you can download information on all of Acer's

Notebook, Desktop and Server models including:

• Service guides for all models

• User's manuals

• Training materials

• BIOS updates

• Software utilities

• Spare parts lists

• TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material. Also contained on this website are:

• Detailed information on Acer's International Traveller’s Warranty (ITW)

• Returned material authorization procedures

• An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Index

A

AC adapter connector

16

antennas replace

111

application key 22

arrow keys

22

audio

back button 23

controller

12

headphone jack 17

Increase volume 24

microphone jack 17

muting

24

next button

23

pause button

23

play button

23

resolution

12

stop button

23

B battery charge indicator

19 ,

21

latch

18

locating

18 release latch 18

remove

48

bay cover remove

49

bays

hard drive 19

memory

18

BIOS

password control 8

supported protocols

8

vendor

7

version

7

BIOS crisis disk 38

BIOS flash

39

BIOS recovery

BIOS flash

39

crisis disk 38

precautions

38

procedure

38

BIOS utility access

28

Boot menu

36

Exit menu 37

Information menu

30

Main menu

31

navigate

29

Security menu

32

Bluetooth chipset

12

module, replace

83

system key 23 turning off 23

turning on

23

boot sequence 36

buttons specification

13

C cable lock

16

cable modem

16

capacitive touch keys 20

,

24

Caps Lock indicator 21

card reader

remove card 47

cards memory card slot

17

CD

controlling playback 23

,

24

chipset

Bluetooth

12

USB

13

wired Ethernet

12

wireless Ethernet 13

clicking

25

component replacement antennas

111

battery

48

bay cover

49

Bluetooth module

83

cooling assembly 80

,

89

ESD prevention

44

hard drive

54

Kensington lock cap

107

keyboard

62

keyboard cover 58

LCD

100

LCD assembly lid 113

LCD front panel 95

LCD panel assembly

64

LCD panel hinge brackets

103

memory

50

microphone

109

modem

77

multimedia board 60

optical drive 56

palm rest 68

power button board 105

preparatory steps 47

processor

92

safety reminders

44

speakers

72

system board 86

tape

44

tools

46

touchpad / fingerprint reader board

74

USB board 80

webcam

98

wireless card 52

work space 45

conductive tape

44

connections audio

17

broadband Internet

16 cable modem 16

dial-up modem

17 digital camera 17

DSL modem 16

Ethernet

16

external audio 17 external diskette drive 17

external speakers

17

flash drive

17

HDMI (TV) out

16

headphone

17

keyboard

17

microphone

17

modem (dial-up)

17

monitor (VGA)

16

mouse

17

network

16

power

16

printer

17

scanner

17

speaker

17

specification

13

USB

17

VGA

16

controller audio

12

keyboard

11 memory card reader 11

cooling assembly replace

80

,

89

D

D2D Recovery 32

dial-up modem

17

digital camera

memory card reader 17

USB port 17

directional keys 22

display

6

switching

22

157

Index double-clicking

26

dragging

26

drives

DVD/CD-RW

17

DVD±RW

17

hard drive 19

multi-format DVD±RW

17

DSL modem 16

DVD controlling playback

23

DVD drive locating

17

I

Hybrid Sleep mode

22

system key

22

indicators

See status indicators

intermittent problems 132

Internet chat program

26

J jacks

See connections

E electrostatic discharge

44

error symptom-to-spare part index

120

ESD, see electrostatic discharge

44

Ethernet jack

16

external CD-ROM drive check

117

external monitor 16

,

22

EZ Pad touchpad

See touchpad

F fan

16 ,

18

features

3

files opening

26

Fn key 22

folders opening

26

function keys

22

H hard drive bay

19

HDD password

33

indicator

21

replace

54

hard drive bracket remove

55

HDD password description

33

HDMI (TV) out jack

16

HDMI port 22

headphone jack

17

K

Kensington cable lock

lock slot 16

Kensington lock cap, replace

107

keyboard buttons

21

controller

11

features

21

keys

21

locating

19

replace

62

USB port

17

keyboard cover replace

58

keyboard or auxiliary input device check

117

keys application

22

arrow

22

directional

22

Fn

22

function

22

Hybrid Sleep 22

LCD/CRT

22

navigation

22

Sleep

22

system

22

toggle display

22

Windows

22

wireless Ethernet 24

L latch battery

18

LCD replace

100

LCD assembly lid replace

113

158

LCD front panel replace

95

LCD panel

switching display 22

LCD panel assembly replace

64

LCD panel hinge brackets replace

103

LCD/CRT system key

22

lock

Kensington cable 16

M media reader

See memory card reader

memory bay

18

install

50

remove

50

memory card remove

47

memory card reader controller

11

locating

17

supported cards 11

memory check

118

microphone jack

17

replace

109

modem cable

16

DSL

16

jack (dial-up)

17

replace

77

monitor port

16

using

22

mouse

USB port

17

moving pointer

25

screen objects 26

multimedia board replace

60

Mute

23

mute button 24 muting sound 24

MyBackup key 24

mylar tape 44

www.gateway.com

N navigation keys

22

network jack

16

O opening files

26

folders

26

programs

26

shortcut menu

26

optical drive replace

56

optical drive bezel remove

57

optical drive bracket remove

57

P palm rest replace

68

Panel

Bottom

18

left

16

password change

34

clear hardware gap 40

guidelines

33

HDD, description 33

Password on Boot

33

remove

35

set

33 supervisor, description 33

Password on Boot

33

physical specifications

5

pointer identifying

25

moving

25

power button

17

,

22

connector

16

Hybrid Sleep mode 22

indicator

19 ,

21

Sleep mode 22

status indicator 19

,

21

power button board replace

105

power system check

118

battery pack 119

power adapter

118

PowerSave key 24

printer

USB port

17

processor replace

92

Programmable key 24

programs opening

26

projector port

16

using

22

R right-clicking

26

S scanner

USB port

17

Screen blank

23

screen objects

getting information 26

moving

26

selecting

25 scroll zone 25

security features

BIOS passwords

33

Kensington cable lock

16

shortcut menus accessing

26

shortcuts

opening menu 26

Sleep mode

22 system key 22

sound muting

24

Speakers

19

speakers jack

17

replace

72

specification buttons

13

ports

13

status indicators

13

starting programs

26

status indicator

wireless Ethernet 21

status indicators

battery charge 19

,

21

Caps Lock 21

drive activity

21

hard drive

21

location

19

Num Lock 21

power

19 ,

21

specification

13

supervisor password change

34

clear

40

description

33

remove

35

set

33

Suspend

22

system

block diagram 6

check procedures 117

system board

bottom view 137

replace

86

top view

136

system keys locating

22

T television

HDMI out jack 16

touchpad buttons

25

check

119

clicking

25

double-clicking

26 dragging screen objects 26

locating

20

moving pointer

25

moving screen objects 26

opening files, folders, and programs

26

opening shortcut menu

26

right-clicking

26

scroll zone 25 selecting screen objects 25

touchpad / fingerprint reader board replace

74

Touchpad toggle

24

turning off

Bluetooth

23

wireless network

23

turning on

Bluetooth

23

wireless Ethernet

24

wireless network

24

TV out (HDMI) jack 16

U undetermined problems

133

USB

159

chipset

13

USB board replace

80

USB port 17

user password change

34

clear

40

remove

35

set

34

utilities

BIOS setup utility

28

V ventilation

16

,

18

VGA port 16

video

HDMI out jack 16

monitor port

16

projector port

16

VGA port 16

view left

16

rear

18

right

17

volume muting

24

W webcam

20 ,

26

replace

98

Windows key

22

Windows 2000 environment test

152

wired Ethernet chipset

12

wireless card replace

52

wireless Ethernet button

24

chipset

13

status indicator

21

wireless switch

25

Index

160

MAN NV5x SVC GDE R1 04/09

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