Shandong BTP-M280 User manual

Avnet Embedded.
Support Around The Board™
User Manual.
Orient Technologies
BTP-M280
www.avnet-embedded.eu
USER’S MANUAL
Impact Receipt Printer
BTP-M280
Shandong New Beiyang Information Technology Co., Ltd.
ORIENT Technologies bv
BTP-M280 User’s Manual
Contents
1 OVERVIEW ..................................................................................................6
1.1 OUTLINE ...................................................................................................6
1.2 FEATURES .................................................................................................6
2 SPECIFICATIONS.......................................................................................8
2.1 MAIN SPECIFICATION................................................................................8
2.2 CUTTER SPECIFICATION ..........................................................................10
2.3 PAPER SPECIFICATION .............................................................................10
2.3.1 Continuous paper ...........................................................................10
2.3.2 Marked paper .................................................................................11
2.4 RIBBON SPECIFICATION ...........................................................................12
2.4.1 Ribbon model..................................................................................12
2.4.2 Demensions.....................................................................................12
2.5 PRINT AND TEAR-OFF POSITION ..............................................................13
2.5.1 Print position ..................................................................................13
2.5.2Tear-off position...............................................................................14
3 OUTLINE AND PARTS .............................................................................15
3.1 OUTLINE AND PARTS ...............................................................................15
3.2 LEDS AND BUZZER ................................................................................19
4 INSTALLING..............................................................................................20
4.1 UNPACKING ............................................................................................20
4.2 MOUNTING THE PRINTER ........................................................................20
4.2.1 Horizontal mounting.......................................................................20
4.2.2 Wall-mounting (optional)................................................................21
4.3 CONNECTING TO A GROUND LINE ............................................................23
4.4 CONNECTING THE POWER ADAPTER .......................................................23
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BTP-M280 User’s Manual
4.5 CONNECTING BUILT-IN USB SIGNAL CABLE............................................24
4.6 CONNECTING OPTIONAL SIGNAL CABLE ..................................................24
4.7 CONNECTING THE CASH DRAWER ..........................................................24
4.8 INSTALLING RIBBON ...............................................................................25
4.9 LOADING PAPER ROLL ............................................................................26
4.9.1 Paper type.......................................................................................26
4.9.2 Loading/replacing paper roll..........................................................26
4.10 PRINTER SELF-TEST ..............................................................................29
4.10.1 Turn on the printer........................................................................29
4.10.2 self-test..........................................................................................29
4.11 INSTALLING THE PRINTER DRIVER ........................................................29
4.11.1 Typical setup .................................................................................30
4.11.2 Advanced setup .............................................................................32
4.11.3 Installing the USB device driver ...................................................36
4.12 HOW TO USE THE DRIVER .....................................................................39
4.12.1 User defined page.........................................................................40
4.12.2 Parameter explanation .................................................................42
5 MAINTENANCE........................................................................................52
5.1 ROLLER CLEANING .................................................................................52
5.2 MARK SENSOR CLEANING .......................................................................53
5.3 CLEAR PAPER JAM ...................................................................................54
6 INTERFACE SIGNAL ...............................................................................55
6.1 USB INTERFACE .....................................................................................55
6.2 PARALLEL INTERFACE .............................................................................56
6.3 SERIAL INTERFACE ..................................................................................57
6.4 ETHERNET ..............................................................................................57
6.5 WLAN INTERFACE BOARD ....................................................................59
6.6 POWER INTERFACE DEFINITION ...............................................................60
6.7 CASHDRAWER DEFINITION ......................................................................60
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BTP-M280 User’s Manual
7 TROUBLESHOOTING .............................................................................62
7.1 CUTTER ERROR TROUBLESHOOTING .......................................................62
7.2 PRINTER DOESN’T WORK ........................................................................62
7.3 ERROR LED AND BUZZER ......................................................................63
7.4 PROBLEMS DURING PRINTING .................................................................63
7.5 PROBLEMS DURING USING DRIVER.........................................................64
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BTP-M280 User’s Manual
Declaration
Information in this document is subject to change without notice.
ORIENT Technologies bv (hereinafter referred to as “ORIENT
Technologies”) and SHANDONG NEW BEIYANG INFORMATION
TECHNOLOGY CO., LTD. (hereinafter referred to as “SNBC”)
reserves the right to improve products as new technology,
components, software, and firmware become available. If users
need further data about this product or have any doubt about safety
issues that might arise from using it, please feel free to contact
ORIENT Technologies, SNBC or your local agents.
No part of this document may be reproduced or transmitted in any
form or by any means, electronic or mechanical, for any purpose
without the express written permission of ORIENT Technologies or
SNBC.
Copyright
Copyright © 2008 by SNBC
Printed in China
Version 3.0
Trademarks
Our registered trademarks are:
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BTP-M280 User’s Manual
Warning and Caution
Warning: Items should be strictly followed to avoid damages
to body and equipment.
Caution: Items with important information and prompts for
operating the printer.
The quality control system of SNBC has been approved of the
following certification.
DNV ISO9001:2000
The environmental control system of SNBC has been approved of
the following certification.
(DNV)ISO14001:2004
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BTP-M280 User’s Manual
BTP-M280 has been approved of the following certification.
WEEE directive 2002/96/EC
ORIENT Technologies bv is complying with all aspects of the
European Union’s WEEE directive 2002/96/EC. All the customers
and end-users can send the products that have reached the end of
their lives and are to be recycled, to ORIENT Technologies bv.
ORIENT Technologies bv will take care of the recycling of these
products in an environmentally responsible manner in accordance
with WEEE directive.
Contact us
In CHINA:
Address:
No.169 Huoju Rd, Weihai, Shandong, China. 264209
Hot line:
+86-631-5673777
Fax:
+86-631-5673778
E-mail: sales@newbeiyang.com
Website:
www.newbeiyang.com (via Contact button)
In EUROPE: ORIENT Technologies bv
Address:
Meerheide 115, 5521 DX Eersel, The Netherlands
Hot line:
+31-497-331080
Fax:
+31-497-386430
Website:
www.orient-technologies.com (via Contact button)
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BTP-M280 User’s Manual
General Safety Instruction
Before installing and using the printer, please read the following
items carefully:
1. Safety Instructions
Warning: Do not touch the tear-off bar of the printer.
Warning:
The print head is at a high temperature during
printing or just after operation, do not touch it and its
peripherals for reasons of safety.
Warning: The print head is an ESD-sensitive device. To
prevent damage, do not touch either its printing parts
or connecting parts.
2. Cautions
1
Install the printer on a flat and stable surface.
2
Reserve adequate space around the printer so that
convenient operation and maintenance can be performed.
3
Keep the printer away from water source, direct sunlight,
strong light and heat.
4
Do not use or store the printer in a place exposed to heat or
fire, moisture or other pollution.
5
Do not place the printer on a place exposed to vibration or
impact.
6
Avoid exposing the printer to condensation. In case of
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BTP-M280 User’s Manual
condensation, ensure it has been completely removed before
turn on the power.
7
Connect the power adapter to an appropriate grounded outlet.
Avoid sharing a single electrical outlet with large power
motors and other devices that may cause the fluctuation in
voltage.
8
The socket-outlet should be installed near the equipment and
should be easily accessible.
9
Turn off the power if you do not use the printer for a long time.
10
Do not spill water or other electric substances (like metal) on
the printer. If this happens, turn off the power immediately.
11
Do not allow the printer to start printing when there is no
paper, otherwise the print head and platen roller will be
damaged.
12
To ensure print quality and normal lifetime, use recommended
or good quality paper and ribbon.
13
Shut down the printer when connecting or disconnecting
interface connectors to avoid damage to the control board.
14
Do not disassemble the printer without guidance from a
technician, even for the purpose of repair.
15
Keep this manual safe and at hand for reference purpose.
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BTP-M280 User’s Manual
1 Overview
1.1 Outline
The BTP-M280 is a 9-pin serial impact dot matrix receipt printer
offering high quality, high speed, and stable performance. It is
widely used in real-time printing on-site, such as POS system,
kitchen and finance applications. BTP-M280A supports cutter and
paper retraction, BTP-M280B only supports cutter, BTP-M280D
does not support cutter and paper retraction.
The BTP-M280 can be connected with other devices via USB,
parallel[0], serial, Ethernet and WLAN interface. BTP-M280A/B can
communicate via built-in USB interface and other optional interface,
while BTP-M280D can only communicate via optional interface
including optional USB interface. The BTP-M280 offers drivers and
applications under WINDOWS 98/NT4.0 /2000/2003/XP/Vista.
1.2 Features
Bi-directional printing.
Two color printing
Bi-directional carriage return
Support multi-layer paper
With rewinder (BTP-M280A only)
Easy paper loading
Easy operation and maintenance.
Support marked paper and continuous paper for print.
Compatible with various wide paper.
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BTP-M280 User’s Manual
Cut paper automatically(BTP-M280A/B only)
Cash drawer control connector.
Communication interface optional.
Printer firmware updated online.
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BTP-M280 User’s Manual
2 Specifications
2.1 Main Specification
Item
Specification
Print mode
9-pin serial impact dot matrix
Print speed
Max. 4.7LPS (400 dots/line)
Print width
Max. 400(half dots)/200(full dots)
Paper type
Continuous paper or marked paper
Paper width: 80±0.5mm*, 76±0.5mm, 69.5±0.5mm,
Single layer
Paper thickness: 0.06—0.085mm
Paper
Multi-layer
paper
(1 original+1
copies)
Character type
Chara
cter
Data
buffer
57.5±0.5mm;
Characters/line
(Default)
Paper width: 80±0.5mm*, 76±0.5mm, 69.5±0.5mm,
57.5±0.5mm;
Paper
thickness:
Font A: 9×9 Font B: 7×9
Chinese: 16×16
69.5mm
57.5mm
Font A
33 CPL
30 CPL
25 CPL
Font B
40 CPL
36 CPL
30 CPL
Chinese
22 CPL
20 CPL
16 CPL
Font A: 1.6×3.1mm
Chinese: 2.7×2.9mm
Font A: 13.3CPI
Chinese: 8.9CPI
Receive buffer
8KB
Ribbon specification
total
80/76mm
Character size
(Default)
Characters/inch
(Default)
NV bit image
data area
User
NV
memory
0.05—0.08mm,
thickness≤0.14 mm
128KB
8KB
ERC-38 ribbon cartridge
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Font B: 1.2×3.1mm
Font
B:
16CPI
BTP-M280 User’s Manual
Item
Ribbon lifetime
Comm
unicati
on
interfa
ce
BTP-M280A/B
BTP-M280D
Specification
ERC-38(P)
4,000,000 characters
ERC-38(B)
3,000,000 characters
ERC-38(B/R
)
Black: 1,500,000 characters
Red: 750,000 characters
USB (Fixed) + IEEE1284/RS-232/Ethernet / Wi-Fi
interface (optional)
USB/IEEE1284/RS-232/Ethernet / Wi-Fi interface
(optional)
Cash drawer connector
1 2 cash drawers
Power supply
DC 24V±5% average current 1.5 A
Printing
Mechanism
lifetime
Print
head
lifetime
Relia
bility
Cutter*
Operating temperature
and humidity
Storage temperature and
humidity
Dimensions
Weight
10,000,000 lines
150,000,000 characters
1,500,000
times(partial
cut,
paper
thickness:0.07mm)
1,000,000 times(full cut , paper thickness:0.07mm)
5 45
-40 60
20 90%RH (40 )
20% 93%RH (40 )
160mm(W)×295mm(D)×171mm(H) (BTP-M280A)
160mm(W)×245mm(D)×145mm(H) (BTP-M280B)
160mm(W)×245mm(D)×145mm(H) (BTP-M280D)
3.1kg (BTP-M280A)
2.9kg (BTP-M280B)
2.7kg (BTP-M280D)
Caution:
BTP-M280A does not support 80mm width paper roll.
BTP-M280D dose not have cutter.
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BTP-M280 User’s Manual
2.2 Cutter specification
Item
Parameters
Remark
Cut method
Sliding blade
Cut time
600ms
Time for one cutter action
Cut interval
2s
30 cuts/minutes (Max.)
Adapt Paper
Operation
voltage
Max. repose
current
65 100µm
Normal paper with same thickness
24VDC
1.2A
24VDC
Cutter lifetime
1,500,000cuts
Partial cut, under standard test
conditions
Caution:
BTP-M280D dose not have cutter.
2.3 Paper Specification
2.3.1 Continuous paper
1
Normal paper
Paper width:
80±0.5mm*/76±0.5mm/69.5±0.5mm/57.5±0.5mm
Max. paper roll O/D: Φ83mm
Paper roll core: ID Φ12.5mm; OD Φ16mm
Paper thickness: 0.06—0.085mm
2
Multi-layer paper (1 original +1 copies)
Paper width:
80±0.5mm*/76±0.5mm/69.5±0.5mm/57.5±0.5mm
Paper thickness: 0.05—0.08mm, total thickness≤0.14 mm
Caution:
Use only multi-layer paper (1 original + 1 copies) of which the
original layer on contact the print head thicker than its
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BTP-M280 User’s Manual
under-layer.
BTP-M280A can not support 80mm width paper roll.
2.3.2 Marked paper
Besides the requirements of the continuous paper, marked paper
should follow the following requirements:
1) Mark place
BTP-M280
printer
reserves 8 positions for
mark sensor, which can
detect marks on either
the front side or the
reverse
side
of
the
paper. Position of the
sensor is as shown in
the figure.
The
position
of
the
mark sensor can be adjusted according to user’s need. The
default position (Position 1) is on the right side of the paper on
the front side (paper feed direction) as shown in the figure.
2) B/M size should meet the requirement as follow:
Mark width (L1)
5mm≤L1≤10mm
Mark height (L2)
12mm≤L2≤ paper width
Distance between marks (L3)
20mm≤L3≤500mm
3) The black mark’s reflectivity should be less than 15%, and the
other part’s reflectivity should be more than 85%. There
should be no image between the two marks, such as the
advertisement etc.
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BTP-M280 User’s Manual
Caution:
Do not paste the paper to the core.
8
2.4 Ribbon specification
2.4.1 Ribbon model
Model
Color
ERC-38 P
Purple
ERC-38 B
Black
ERC-38 B/R
Black / Red
2.4.2 Demensions
Unit mm
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BTP-M280 User’s Manual
Caution
Please use the recommended EPSON original ribbon to
ensure the printing quality and lifetime of the printer
transmission part.
2.5 Print and Tear-off Position
2.5.1 Print position
L1: Paper width
L2: Print width
L3: Print left margin
L4: Print right margin
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BTP-M280 User’s Manual
According to the different paper width of the L1, the print width (L2)
and the left/right margin (L3/L4) should be changed as below:
Paper width
(L1)
Print width (L2)
Left margin (L3)
Right margin
(L4)
80mm*
63.4mm
6.8mm
9.8mm
76mm
63.4mm
6.8mm
5.8mm
69.5mm
57mm
6.8mm
5.7mm
57.5mm
47.5mm
6.8mm
3.2mm
Caution:
BTP-M280A can not support 80mm width paper roll.
2.5.2Tear-off position
L1: About
21.5mm
L2: About 34mm
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BTP-M280 User’s Manual
3 Outline and Parts
3.1 Outline and Parts
1—Back cover
2—Tear-off bar
3—Front cover
4—POWER LED
5—ERROR LED
6—PAPER LED
7—FEED button
8—Power switch
BTP-M280B/D
9—Back cover latch
10—Communication interface
11—Built-in USB interface
12—Cash drawer connector
13—Power connector
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BTP-M280 User’s Manual
14—Power pack (optional)
15—Cutter sliding Blade
16—Rewinder module
17—Paper near end sensor
regulator
18—Ribbon
19—Paper near end sensor
BTP-M280A
20—Paper cabinet
21—Paper sensor
22—Mark sensor (optional)
23—Back cover sensor
24—Paper guide
25—Rewinder latch
26—Rewinder spool
27—Rewinder rotating shaft
Functions of parts
1) POWER LED 4
Indicate power status (on/off). When turning on printer,
POWER LED is always on; when turning off printer, POWER
LED is always off.
2) ERROR LED 5
Indicate all error status. Under normal conditions, ERROR LED
is always off; under error conditions, ERROR LED will flash.
3) PAPER LED 6
Indicate paper status of the printer. Under normal conditions,
PAPER LED is always off; under paper end or paper near end
conditions, it is always on.
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BTP-M280 User’s Manual
4) FEED button 7
Press the button while turning on the printer, a self-test page
will be printed.
In the normal status, press the FEED button for a short time,
the printer will feed paper one line at a time. Under continuous
paper mode, hold the FEED button, the printer will feed paper
constantly. Under marked paper mode, it will feed paper to the
next mark.
In HP error status, hold the FEED button for a long time, the
printer will recover from HP error and start carriage verify check
In cutter error status, hold the FEED button for a long time, the
printer will recover from cutter error and start cut.
In error status other than described above, press FEED button,
the printer will have no action.
5) Power switch 8
Turn on/off the printer. “O” is to turn off the printer; “—” is to turn
on the printer.
6) Back cover latch 9
Catch back cover latch and pull it out to open the back cover.
7) Paper near end sensor 19 .
Detect the status of paper roll. If paper near end, the PAPER
LED will on, the ERROR LED will flash and indicate user to
replace paper. The printer will continue printing until the paper is
end.
8) Paper sensor 21
Paper sensor is used to detect the printer with or without paper.
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BTP-M280 User’s Manual
9) Mark sensor 22
When using mark paper, mark sensor is used to detect mark.
10) Back cover sensor 23
Back cover sensor is used to detect the position of the back
cover.
11) Paper guide 24
There are three long slots at the bottom of paper cabinet. The
paper guide could be plugged in different slot which is suitable
for different wide paper, such as 76.5±0.5 mm, 69.5±0.5 mm,
57.5±0.5 mm. Without paper guide, paper width of the printer is
80±0.5 mm.
Caution
The paper guide is a necessary part of the printer for adjusting
paper width, please keep it carefully.
BTP-M280D dose not have built-in USB interface and cutter.
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BTP-M280 User’s Manual
3.2 LEDs and Buzzer
The table below shows LEDs and buzzer in error status:
Error
Buzzer
ERROR LED
PAPER LED
HP error
Interval buzzing
Interval flash
Off
Six sounds
Six times
Off
Five sounds
Five times
Off
Four sounds
Four times
Off
Three times
Off
Three times
Off
Two times
On
Paper near end*
One time
On
Pause to wait
Off
Flash
Print head
overheated
Abnormal
voltage
Cutter error
Back cover up
Front cover up
Paper end
Three sounds
(S-S-S)
Three sounds
(S-S-L)
Two sounds
Caution
The printer checks the print head temperature via thermal
resistor. If the print head is extremely overheated, the printer
will stop printing.
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BTP-M280 User’s Manual
4 Installing
4.1 Unpacking
When unpacking, you should check whether all parts are present
and undamaged in accordance with the packing list. If any part is
missing or damaged, please contact SNBC or your local agent.
4.2 Mounting the Printer
BTP-M280B/D has two mounting modes: horizontal mounting and
wall-mounting. BTP-M280A only support horizontal mounting.
4.2.1 Horizontal mounting
The printer should be mounted on a flat and stable surface. For
operation and maintenance, we suggest you reserve space below
the printer to ensure its reliability and easy operation.
BTP-M280A power supply external
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BTP-M280 User’s Manual
BTP-M280B/D power supply external
The height of printer will increase 38.5mm while using power
pack:
4.2.2 Wall-mounting (optional)
Wall-mounting is an optional function of BTP-M280B/D, BTP-M280A
can not support this function. The wall-mount mode is shown as
below.
1
Two 50mm-deep holes should be made with a hammer-drill in a
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BTP-M280 User’s Manual
suitable wall, of the sizes shown below.
2
Insert plastic plugs and screws into Φ6 holes and ensure that
the end sides of the plugs are flush with the surface of the
wall.
3
Put the screws into plastic plugs with screwdriver, keeping a
distance of 10mm between screw head and wall side.
4
Install the printer according to the arrowhead.
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BTP-M280 User’s Manual
Caution
In case of wall-mount, the printer must be oriented upwards.
The hook on the wall should be firmly positioned to avoid
printer damage or risk of falling.
4.3 Connecting to a ground line
Printer housing should be grounded. Please ensure the material is
AWG18 or equivalent.
1) Turned off the printer.
2) Loosen the ground line screw and
connect it to back case of printer with
screwdriver.
4.4 Connecting the Power Adapter
1) With the flat side of the power adapter’s cable connector facing
downward, insert the cable connector into the power connector
on the backside of the printer.
2) Turn on the input power source of the
adaptor.
Caution
Use only the supplied power adapter
or other equal model.
When connecting or disconnecting cable connector of the
power adapter, you should pull on the connector, not pull on the
cable by force.
Do not pull on the power adapter cord. Otherwise the cord may
be damaged or broken, causing a risk of fire or electric shock.
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BTP-M280 User’s Manual
Do not place the power adapter cord near a heating device,
otherwise, the cover of the cord may melt, causing a risk of fire
or electric shock.
When the printer is not used for a long period of time,
disconnect the power adapter from the wall outlet for safety.
4.5 Connecting built-in USB signal cable
1) Ensure the printer is turned off.
2) As shown the figure below, put the
USB signal cable into the suitable USB
interface.
3) Connect other end of USB signal cable to host.
Caution
BTP-M280D dose not have built-in USB interface.
4.6 Connecting optional signal cable
1) Turned off the printer.
2) Put the signal cable into suitable
connector and fix it with plug screw (or
clip spring).
3) Connect other end of the signal cable to host.
4.7 Connecting the Cash Drawer
1
Turned off the printer.
2
Insert the cash drawer cable into the
cash drawer connector on the backside
of the printer.
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BTP-M280 User’s Manual
Caution
Do not connect a telephone line to the cash drawer connector;
otherwise the printer and the telephone line may be damaged.
4.8 Installing Ribbon
1) Ensure that ribbon type is standard
ERC-38.
2) Open front cover of the printer as
shown.Turn the ribbon knob two or three
times according to the mark to tighten the
ribbon.
3) Refer to the figure to install ribbon to the
correct position.
4) Turn the ribbon knob two or three times according to mark to
tighten the ribbon again.
Caution
The print head
will become hot
during printing.
To avoid harm
or injury, please
do not replace
the ribbon until it cooled down.
Ribbon should be mounted between print head and paper,
without folds or drapes.
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BTP-M280 User’s Manual
4.9 Loading Paper Roll
4.9.1 Paper type
Before loading roll paper, you should confirm the type of the paper
can be used for printer. The default paper type is continuous paper.
If marked paper will be used, please contact your local dealer for
assistance.
4.9.2 Loading/replacing paper roll
1
Pull the back cover latch to open the back cover of the printer.
2
Pull the rewinder latch to open the rewinder module of
BTP-M280A.
3
Hold the hole in the paper guide to install or offload it. When
using 76mm, 69mm, 57mm width paper roll, user needs to
insert paper guide vertically into a suitable location. When using
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BTP-M280 User’s Manual
80mm width paper roll(BTP-M280A can not support 80mm
width paper roll), the paper guide doesn’t need to be placed into
the printer, but please keep it safely in case of using in the
future.
Notes
Without paper guide
80±0.5mm (BTP-M280B/D only)
With paper guide
76±0.5mm
A
B
69.5±0.5mm
C
57.5±0.5mm
4
Ensure the paper head is trimmed, drop the paper roll into the
paper cabinet, and pull out a certain distance of paper.
BTP-M280A paper loading
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BTP-M280 User’s Manual
BTP-M280B/D paper loading
5
Close BTP-M280A rewinder module, warp the retractable paper
layer onto the rewinder spool and load the rewinder spool onto
the rewinder module.
6
Close the back cover and tear off the surplus paper.
Caution
BTP-M280A can not support 80mm width paper roll.
User should adjust the paper guide according to the width of
paper roll being used.
Paper roll should be loaded as shown:
Paper roll should be rolled tightly to eliminate risk of paper jam
or other faults.
Paper should be loaded in paper cabinet firmly and straight;
otherwise, paper auto-load and print will be affected.
The edge of the paper head is not allowed to deviate from the
paper path.
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BTP-M280 User’s Manual
4.10 Printer self-test
4.10.1 Turn on the printer
1) Ensure the printer is connected with power cable.
2) Press “—” of the power switch to turn on and initialize the
printer.
4.10.2 self-test
1) Ensure the printer is connected with power cable; sufficient
ribbon and paper roll have been loaded.
2) Ensure the printer is powered off.
3) Hold FEED button while pressing “—” of the power switch. After
ERROR LED flashes once, release FEED button. The printer
will print out configuration information and following information:
“Press and Release FEED key to print characters” and “Press
and Hold FEED key to configure the printer”, then enter hold-on
status. The PAPER LED flashes.
4) Press the FEED button for a short time, the printer will print a
second page with a pattern using the built-in character sets;
press the FEED button for a long time, the printer will enter into
button configuration mode. For detail function and operation
method of button configuration mode, please contact your
dealer.
4.11 Installing the Printer Driver
BTP-M280 printer offers the drivers under Windows 98/Windows
NT4.0/Windows 2000/Windows XP/Windows server 2003/Windows
Vista with the installing steps as below.
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BTP-M280 User’s Manual
4.11.1 Typical setup
1) Run “Setup.exe” in the driver installing package and read the
relative software licensing protocol carefully. If you accept it,
please click “I Accept”, then click “Next” button.
2) Select the model and the name of the printer to be installed. If
you want to set it as default printer, please select “Set As
Default Printer”, then click “Next” button.
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BTP-M280 User’s Manual
3) Select the setup type “Typical”, then click “Next” button.
Select the current system type and click “Next” button.
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BTP-M280 User’s Manual
4) Set printer port. The default port is “LPT1”. User can install it
based on actual port. Under Windows NT4.0 or above, please
select “BYCOMx” for serial driver (x equals to 1,2,3,4,5,6,7 or 8).
Click “Finish” button to end the installation.
5) If the current system is Windows 98/Me[0], click “Yes” in the
pop-up window to restart the computer.
4.11.2 Advanced setup
Advanced setup is mainly used for users who have special
requirements for printer drivers. Compared with typical setup,
advanced setup can support the divers installation of Multi USB
printers and has the function of printer driver mode setting. Setup
steps are as follows.
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BTP-M280 User’s Manual
1) Run “Setup.exe” in the driver installing package and read the
relative software licensing protocol carefully. If you accept it,
please click “I Accept”, then click “Next” button.
2) Select the model and the name of the printer to be installed. If
you want to set it as default printer, please select “Set As
Default Printer”, then click “Next” button.
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BTP-M280 User’s Manual
3) Select the setup type “Advanced”, then click “Next” button.
4) Select the current system type and click “Next” button.
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BTP-M280 User’s Manual
5) Set driver mode and printer port of the printer. Default settings
are: port is "LPT1" as default port and supporting Multi USB
printers. Click "Finish" to end the installation.
6) If the current system is Windows 98/Me[0], click “Yes” in the
pop-up window to restart the computer
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BTP-M280 User’s Manual
4.11.3 Installing the USB device driver
If printer is using a USB interface to communicate, before installing
the printer driver, the user needs to install the USB device driver
first. The steps for installing the USB device driver are as follows:
(Take XP system as example for detailed introduction)
1)
2)
Windows XP system
Connect the printer USB interface with idle USB PC interface
using USB cable. System will recognize USB device
automatically and popup "Add New Hardware Wizard". Select
"Install from a list or specific location", then click "Next".
Select "Search for the best driver in these locations" and
"Include this location in the search", then Click "Browse..." to
browse the driver document. Default directory is “Driver
installing package\USBDRV2.20. Then click "Next".
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BTP-M280 User’s Manual
3)
Click "Continue Anyway" on the digital signature interface.
4)
Click on "Finish" to end the installation.
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BTP-M280 User’s Manual
Windows 98/Me system
1)
Connect USB interface of the printer with idle USB interface of
the PC Using USB cable. System will recognize USB device
automatically and popup "Add New Hardware Wizard", then
click "Next".
2)
Select "Search for the newest driver for your device", then click
"Next".
3)
Select "Specify a location", click "Browse" button to browse the
driver document. Default directory is “driver installing
package\USBDRV2.20”, then click "Next".
4)
The wizard will indicate the device driver’s name that have
found. Then click "Next".
5)
Click "Finish" to end the installation.
Windows 2000 system
1)
Connect USB interface of the printer with idle USB interface of
the PC Using USB cable. System will recognize USB device
automatically and popup "Add New Hardware Wizard", then
click "Next".
2)
Select "Search for the best driver for your device", click on
"Next"
3)
Select "Specify a location", then click "Next".
4)
Click "Browse" button to browse the driver program. Default
directory is “Drivers installing package\USBDRV2.20.
5)
The wizard will indicate the device driver’s name that have
found. Then click "Next"
6)
Click "Yes" on the digital signature interface.
7)
Click "Finish" to end the installation.
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BTP-M280 User’s Manual
Windows Server 2003 system
1)
Connect USB interface of the printer with idle USB interface of
the PC Using USB cable. System will recognize USB device
automatically and popup "Add New Hardware Wizard". Select
“Install from a list or specific location”, then click "Next".
2)
Select "Search for the best driver in these locations" and
"Include this location in the search", then Click on "Browse..." to
browse the driver program. Default directory is “Driver installing
package\USBDRV2.20. Then click "Next".
3)
Click "Continue Anyway" on the digital signature interface.
4)
Click "Finish" to end the installation.
Caution
Under operating systems Windows XP and Windows Server
2003, if other USB interfaces of PC connected to USB interface
of printer firstly. The system will also Pop-up "Add New
Hardware Wizard". If you have already installed USB device
driver according to above steps, select "Automatic installation"
and click "Next", the wizard will search driver automatically,
then the digital signature interface will pop-up. Click on "Yes",
and click "Finish" to end the installation.
4.12 How to Use the Driver
After installing the driver, you can print all characters and images in
WORD, EXCEL or other file in Windows programs, That is ‘’What
You See Is What You Get’’. In order to print normally, you should set
the page and select parameters properly.
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BTP-M280 User’s Manual
4.12.1 User defined page
If the page size defined by the driver can not meet user’s
requirement, user can define the page size; under Window 98
system, user defined page can be defined via page settings. But
under Windows NT4.0/ Windows 2000/ Windows XP/ Windows
server 2003/Vista, user cannot define page size via page settings.
The following steps introduce how to define page size (take
Windows XP system as an example):
1)
Ensure the system running normally.
2)
Click “Start” button.
3)
Click “Printers and faxes” in “Settings” item; or first click
“Control panel” button, then click “Printers and other
hardware” in “Control panel”, next click “Printers and faxes”
button.
4)
After selecting BTP-M280, click “File” menus, then click
“Service Properties” submenus
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BTP-M280 User’s Manual
5)
In “Forms” item, select “Create a new form”.
6)
Define a name of self-defining paper in “Form name”.
7)
Take metric CM as measurement units. Define paper width,
length, right/left and up/down margin of the printing area
according to user’s own need.
8)
Click “Save Form” button to save the form.
9)
Click “Apply” button to finish paper self-definition
Caution:
Before setting user defined page, please ensure that the printer
driver has been installed properly.
In application, you can select the page in varieties of official
software such as WORD, EXCEL and so on.
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BTP-M280 User’s Manual
4.12.2 Parameter explanation
The driver offers cut mode, paper type and cash drawer functions
for users to use. Users can configure the parameters according to
their needs. Take Windows XP system as an example to describe
how to set the driver parameters.
Setting paper type
Optional paper type: roll paper and marked paper
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BTP-M280 User’s Manual
Color choose
In this option, user can choose Color or black and white. Only
when user chooses Color they can print two colors.
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BTP-M280 User’s Manual
Setting resolution parameter
BTP-M280 driver supports three kinds of resolutions: 160 x 144 dpi,
160 x 72 dpi, 80 x 72 dpi. Users can select it according to their own
need. High resolution has clear printing while lower print speed; low
resolution has higher print speed while less clear printing.
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BTP-M280 User’s Manual
Single/ Bi-directional print setting
Set single/bi-directional print settings via this option.
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BTP-M280 User’s Manual
Operation option
User can set different setting of page via this option: start of
document, start of page, end of page, end of document.
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BTP-M280 User’s Manual
Document setting option
User can set parameters via this option on the start of document,
end of document, start of page and end of page; Cash drawer
(Cash drawer1, Cash drawer2, Cash drawer1+2 print messenger
Herald) and Cash drawer pulse width Buzzer (Buzz 200ms, 600ms,
1s, 2s, 4s)
paper feed paper cut (paper cut by hand, partial cut,
full cut), print Logo bitmap.
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BTP-M280 User’s Manual
Utility
User can set control font and print self test page via this option, at
the same time user can set user-defined page size.
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BTP-M280 User’s Manual
Download
User can download firmware and Logo via this option.
- 49 -
BTP-M280 User’s Manual
Font
User can select driver supported font and font size via this option.
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BTP-M280 User’s Manual
Version information
User can see the printer driver version information via this option.
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BTP-M280 User’s Manual
5 Maintenance
Caution
For daily maintenance be sure the printer is turned off.
Do not use gasoline, acetone or other organic liquids to clean
any parts of the printer.
When cleaning the sensor, please leave the printer off until the
alcohol completely dried.
Recommended maintenance cycle shall be no longer than a
month.
5.1 Roller cleaning
Steps for roller cleaning are as follows:
1)
Turn off the printer power.
2)
Pull the back cover latch to open the back cover of the printer.
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BTP-M280 User’s Manual
3)
Pull the rewinder latch to open the rewinder module of
BTP-M280A.
4)
Keep the back cover open, clean the dust and duty on the
platen roller using a soft cotton cloth with little moderate
cleanser.
5)
Wait until the cleanser is completely evaporated then close the
back cover and finish roller cleaning.
5.2 Mark sensor cleaning
If the printer does not identify the mark effectively, you should clean
the mark sensor:
Steps for mark sensor cleaning are as follows:
1)
Turn off the printer.
2)
Pull the latch to open the back cover of the printer.
3)
Pull the rewinder latch to open the rewinder module of
BTP-M280A.
4)
Keep the back cover open, clean the dust and dirt off the mark
sensor using a soft cotton cloth with a little alcohol.
5)
Wait until the anhydrous alcohol completely evaporated then
close the back cover and finish mark sensor cleaning.
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BTP-M280 User’s Manual
5.3 Clear paper jam
When the printer in one the following situations, you should clear
the paper jam:
Paper can not get out normally.
Excessive noise occurs with paper feeds.
Steps for cleanup paper jam are as follows
1)
Turn off the printer
2)
Pull the latch to open the back cover of the printer
3)
Pull the rewinder latch to open the rewinder module of
BTP-M280A.
4)
Check if there is any paper in the paper path, if necessary,
clear the jammed paper.
5)
Close the back cover and finish clearing paper jam.
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BTP-M280 User’s Manual
6 Interface Signal
The BTP-M280 can be connected with other devices via USB,
parallel[0], serial, Ethernet and WLAN interface. BTP-M280A/B can
communicate via built-in USB interface and optional interface, while
BTP-M280D can only communicate via optional interface including
optional USB interface.
6.1 USB interface
Buit-in USB interface
The printer built-in USB interface supports USB1.1 protocol, of
which the outlet is USB A type.
Interface signal is defined as below:
Pin
Lead
1
VCC
2
DATA-
3
DADA+
4
GND
Optional USB interface
The printer optional interface supports USB1.1 protocol, of which
the outlet is USB B type.
Interface signal is defined as below:
Pin
Lead
1
VCC
2
DATA-
3
DADA+
4
GND
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BTP-M280 User’s Manual
6.2 Parallel interface
The parallel interface of printer is bi-directional and supports the
BUSY/ACK handshake protocol and the nibble protocol. The
interface outlet is 36PIN CENTRONICS.
Signal
resourc
e
Pin
Signal
resource
Signal
definition
Pin
1
H
nStrobe
19
Signal Ground
2
H
Data 0 (Least
Significant Bit)
20
Signal Ground
3
H
Data 1
21
Signal Ground
4
H
Data 2
22
Signal Ground
5
H
Data 3
23
Signal Ground
6
H
Data 4
24
Signal Ground
7
H
Data 5
25
Signal Ground
8
H
Data 6
26
Signal Ground
9
H
Data 7 (Most
Significant Bit)
27
Signal Ground
10
P
Ack
28
Signal Ground
11
P
Busy
29
Signal Ground
12
P
PError
30
Signal Ground
13
P
Select
31
H
nInit
14
H
nAutoLF
32
P
nFault
15
Not defined
33
Signal Ground
16
Logic Gnd
34
Not defined
17
Chassis Gnd
35
Not defined
18
Peripheral
Logic High
36
P
H
Signal definition
nSelectIn
Caution
H means signal source from a host, and P means signal source
from printer.
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BTP-M280 User’s Manual
6.3 Serial interface
The printer serial interface is compatible with RS-232 standard, of
which the outlet is 25PIN female D type.
Pin
Signal definition
1
2
3
4
5~6
7
8~19
20
21~25
Frame ground
TXD
RXD
RTS
Not connected
Signal Ground
Not connected
DTR
Not connected
User can query interface settings status via a printing configuration
sample. The default setting is as follows:
Baud rate:
9600bps
Data bit:
8bits
Parity bit: None
Stop bit: 1 bit
Flow control: DTR/DSR
6.4 Ethernet
1) Interface features
Support of 10BASE-T communication
Compatible with Ethernet II standard frame type.
Indicator shows network connecting status and data
transmission status
Supports 9100 port print
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BTP-M280 User’s Manual
Supports status back
Supports parameter configuration
Supports firmware update on-line
Supports printer status query and interface module
maintenance based on HTTP.
2) Protocols Supported:
IP
ARP
ICMP
TCP
UDP
DHCP
TFTP
HTTP
3)
Electrical features
Output signal:
The available differential mode voltage is more than 450mV
and peak voltage is less than 13V.
The common mode AC peak voltage is less than 2.5V.
Input signal:
The differential mode voltage that more than 160mV is
identified as available signal
4) Interface shall use RJ45 outlet which accord with 10BASE-T
standard of IEEE802.3.
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BTP-M280 User’s Manual
5) Interface signal definition
Pin
Signal name
Instruction
1
TX+
Data transmission+
2
TX-
Data transmission-
3
RX+
Data receiving+
4
NC
Reserve
5
NC
Reserve
6
RX-
Data receiving-
7
NC
Reserve
8
NC
Reserve
6.5 WLAN Interface Board
1)
Interface features
Supports 802.11b, 802.11g protocol
Supports 9100 port printing, LRP printing
Supports status back
Supports parameter configuration
Supports Firmware update on-line
Supports HTTP protocol
2)
Protocols supported
IP
ARP
ICMP
TCP
UDP
DHCP
TFTP
HTTP
For detailed specification, please refer to User Manual Of WLAN
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BTP-M280 User’s Manual
Interface Module.
6.6 Power interface definition
1)
Pin definition
1: Positive pole (+24V)
2: Cathode GND
3: NC
2)
Interface type
Printer end should use:
Unetop DC-002 or equivalent
product.
User end should use:
Unetop DP-002 or equivalent
product.
6.7 Cashdrawer definition
1)
Electrical features
Driving voltage: DC 24 V
Driving current: Max 0.8 A (within 510 ms)
Cash drawer status inspection signal:
“L” = 0 0.5 V
“H” = 3 5 V
2)
Cash drawer interface outlet uses RJ11 6P
connector.
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BTP-M280 User’s Manual
3)
Interface signal definition
Items
Signal
Functions
1
FG
Frame Ground
2
3
DRAWER 1
Cash drawer 1 driving signal
DRSW
4
VDR
Cash drawer status test signal
Cash drawer driving power
5
6
DRAWER 2
Cash drawer 2 driving signal
GND
Circuit share ground
Caution:
Do not connect or disconnect signal cable when printer power
is on.
Signal cable should be far away strong current.
Signal cable should be far away from strong current sources.
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BTP-M280 User’s Manual
7 Troubleshooting
In case of printer fault, consult this section for solutions and advice.
If you do not find a solution in this section, please contact your local
dealer for assistance.
7.1 Cutter error troubleshooting
When cutter fails to recover due to paper jam or sudden off-line
status, perform the following actions:
1)
Turn off power of the printer.
2)
Pull the latch to open the back cover of the printer.
3)
Pull the rewinder latch to open the rewinder module of
BTP-M280A.
4)
Power on the printer, the cutter will be reset automatically.
Caution
To avoid injury, please do not touch the sliding blade of the
cutter when printer is power on.
7.2 Printer doesn’t Work
Problems
LED is off
and
the
printer
doesn’t
work
Possible
causes
Printer power is
off
Printer is not
turned on
Circuit
is
damaged
Solution
Make sure that printer cable has been
connected properly on both ends.
Turn on printer.
Contact your local dealer.
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BTP-M280 User’s Manual
7.3 Error LED and Buzzer
Problems
Possible
causes
Paper
near
end
Error LED
flashes and
buzzer
beeps
Solution
Replace roll paper.
Paper end
Replace roll paper.
Back cover up
Close back cover.
Cutter error
Input voltage
abnormal
Refer to 7.1 Cutter error troubleshooting.
Turn off printer power and check input
voltage.
Print
head
overheated
Turn off printer power and wait until the
print head turn to normal temperature.
If ribbon is damaged, replace ribbon.
Press & hold FEED button or power on the
printer again.
HP error
7.4 Problems during Printing
Problems
Printout is light
and not clear
Always
feed
paper in printing
Printout is not
clear or dirty
Paper cannot be
fed normally
Possible causes
Ribbon ink is out
Confirm if paper type
Solution
Replace ribbon.
matches
Replace with correct roll
paper.
with the paper used
Print head or paper
feed platen is dirty
Clean print head or paper
feed platen.
Open back cover to check
Paper jam
paper path and
remove paper jam.
Horizontal printout
is missing
Ribbon is damaged
Replace ribbon.
Print head error
Contact your local dealer.
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BTP-M280 User’s Manual
7.5 Problems during Using Driver
Problems
Printer can not print
when using USB
Possible causes
Device driver
installed.
is
Solution
not
Refer to 4.11.3 Installing
the USB device driver.
interface
Print a self-test page to
Print mass code
with serial interface
confirm serial
Configure serial
parameter incorrectly
configuration of the
current printer and
configure it correctly.
Configure
Can not print two
color
Parameter of the printer
not correct
be positioned
Page settings are not
correct
normally
color
printing please refer to
4.11.2
Parameter
explanation.
Change to two
ribbon.
Used one color ribbon
Black mark fails to
two
color
Select correct paper type
in the document setting
option.
Extend the overtime of
Printer can not work
normally
under
serial,
parallel
interface
Overtime setting is too
short
serial and parallel
communication referring
to the help file in the
package.
Current
occupied.
port
is
Close
other
programs
which use the port.
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BTP-M280 User’s Manual
APPENDIX A: FEED button Configuration
Parameter Setting (Configuring) by Key-strokes
5)
Press the button while turning on the printer. When ERROR
LED flashes once, release the button.
6)
After the printer has printed the configuration sheet, press and
hold the FEED button to configure the printer. The main menu for
the key-stroke setting procedure is printed.
7)
The procedure consists of several sub-menus and step-by-step
working is needed.
8)
With every choice is a number. This number indicates the
number of times the FEED button has to be shortly pressed. After
this, the choice is validated by an additional, but longer press of
the FEED button (1 sec).
9)
After all settings have been done, they are stored in the printer
by stepping back through the submenus to the “Main Menu” by
using the number “1” plus additional press for validation.
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BTP-M280 User’s Manual
Parameter Setting by Key-strokes
Main Menu
Select submenu:
Exit
Print Self Test
Configuration
Cutter Test
Sensor Test
>1
>2
>3
>4
>5
Setting Configuration of the Printer
Configuration
Exit
Exit With
Communic
Mechanism
Print
Paper
Set
Without
Save
ation
& Hardware
Settings
Sensor
Default
Settings
Config
>6
>7
Save
>1
>2
>3
>4
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>5
BTP-M280 User’s Manual
Configuration of the Serial Interface
Communication
Back
To
Last
Menu
Baud
Rates
(default:
9600 bps)
Parity
(default:
none)
Data Bits
(default:
8 bits)
Stop
Bit(s)
(default:
1 Bit)
Handshaking
(default:
DTR/DSR)
>1
>2
Choices:
9600 bps
19200 bps
38400 bps
57600 bps
115200bps
4800 bps
2400 bps
1200 bps
>3
Choices:
None
Odd
Even
>4
Choices:
7 Bits
8 Bits
>5
Choices:
1 Bit
2 Bits
>6
Choices:
DTR/DSR
XON/XOFF
Busy
Condition
(default:
Offline And
Buffer-Full)
>7
Choices:
Offline And
Buffer-Full
Buffer-Full
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BTP-M280 User’s Manual
Hardware Setting
Hardware Settings
Back To Last
Mark Sensor
Cutter
Buzzer
Menu
(default: disabled)
(default: Half Cut)
(default: enabled)
>1
>2
>3
>4
Choices:
Choices:
Choices:
Enabled
Cut By Command
Enabled
Disabled
Half Cut
Disabled
Full Cut
Disabled
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BTP-M280 User’s Manual
Print Setting
Print Settings
Back To Last
Menu
Dot Adjust
Setting
>1
>2
Paper Roll
Width
(default:
76.0 mm)
>3
Characters
Per Line
(default:
40/33CPL)
>4
CR
Command
(default:
Disabled)
>5
Choices:
57.5 mm
69.5 mm
76.0 mm
Choices:
40/33CPL
42/35CPL
Choices:
Enabled
Disabled
- 69 -
Code Page
(default: PC
437)
>6
Choices:
PC 437
PC 850
PC 852
PC 857
PC 858
PC 860
PC 863
PC 865
PC 866
PC 1251
BTP-M280 User’s Manual
Set Default Configuration
Set default
configuration
Back to last Menu
Set Printer To Default
Configuration
>1
>2
- 70 -
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03/2012