Yamaha EXo8 User guide

MTX/XMV/EXi8/EXo8
Firmware Update Guide
Thank you for choosing a Yamaha product.
This guide explains how to update the MTX series, XMV series, and EXi8/EXo8 units (henceforth
“device”) main firmware and its built-in Dante module firmware.
■ Precautions (Please be sure to read this section first!)
・ The user assumes full responsibility for the update.
・ Please note that the device may be damaged if you fail to follow these instructions properly, or
turn off the device or disconnect the cable while the update is in progress.
・ If the update fails, and the device still does not operate correctly even after you execute the update
once again, please contact your Yamaha dealer.
・ Yamaha Corporation owns exclusive copyrights for the device firmware, its update program, and
the update guide.
・ Audinate owns exclusive copyrights for the Dante firmware and its update program.
・ It is prohibited to duplicate or modify the firmware, software or guides, in part or in their entirety,
without permission from the copyright owner.
・ The screen shots in this guide are for use with this update procedure only and may be different
from the actual screen shots.
・ Dante is a registered trademark of Audinate.
・ Windows is a registered trademark of Microsoft ® Corporation in the United States and other
countries.
・ Bonjour is trademarks of Apple Inc., registered in the U.S. and other countries.
・ The company names and product names in this document are the trademarks or registered
trademarks of their respective companies.
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■ Checking the version number
・ You may check the firmware version of the device itself from the "Device Information" dialog box of
MTX Editor, or by using the Dante Controller software from Audinate Corporation.
”Device Information” dialog box
Dante Controller (Device View)
・ You may check the Dante firmware version from the "Dante Information" dialog box of MTX
Editor, or by using the Dante Controller software from Audinate Corporation.
”Device Information” dialog box
Dante Controller (Device View)
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■ Preparing for the update
You will need the following items ready to execute the update procedure.
● A Windows computer equipped with the following conditions:
OS
Windows 7
Ultimate / Professional / Home Premium
(32bit / 64bit)
Windows 8/8.1
standard / Pro
(32bit / 64bit)
CPU
Core i3/i5 or higher
Memory
4GB or more
HDD
250MB or more free
Connector
An Ethernet connector that supports a data transfer rate of 1Gbps or higher
● An Ethernet cable (CAT5e or higher recommended. Straight or cross.)
● MTX Editor, device main firmware, Dante Firmware Update Manager, and Dante firmware
Download the latest firmware from the following URL.
The downloaded "mtx_editorxxx_firmxxx.zip" (xxx is the version number) contains all data in a
compressed state.
http://www.yamahaproaudio.com/downloads/
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■ Update procedure sequence
Update each firmware component in the following sequence. If you're using a YDIF model, execute the
shaded steps. If you're using a Dante model, execute all of the steps. However if there's no need to
update the Dante firmware, execute only the shaded steps even if you're using a Dante model.
Decompressing the downloaded file
Install the MTX Editor
Install the Dante Firmware Update Manager
(for Dante)
Computer TCP/IP setting (for Dante)
Updating the Dante firmware
Computer TCP/IP setting (for device main)
Updating the device main firmware
If there are 2 computers, you may use one for device firmware update and the other for Dante
firmware update so that you can perform the work without switching the TCP/IP settings.
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■ Decompressing the downloaded file
Decompress the downloaded "mtx_editorxxx_firmxxx.zip" (xxx is the version number). The installer
and firmware are in the following folder structure.
mtx_editorxxx_firmxxx
├Dante
│├DanteFirmware : Dante firmware
│└DanteFirmwareUpdateManager : Dante Firmware Update Manager installer
└editorxxx_firmxxx : MTX Editor installer and device main firmware
└firmware
: Device main firmware
The Dante firmware does not operate normally if its path contains any multi-byte character (including
Japanese characters). If you use a directory name containing any multi-byte character in your
computer, store the firmware update files in a directory that consists only of ASCII characters (e.g.
C:\temp).
When you install MTX Editor, the device main firmware will be decompressed and stored under
C:\Program Files or C:\Program Files(x86).
・To correctly decompress and store the device main firmware, make sure that the setup.exe file and the Firmware
folder are located in the same folder, then install MTX Editor.
■ Install the MTX Editor
Before you update the device main firmware, you must install the MTX Editor.
Follow the steps below to install MTX Editor.
1.
Double-click “setup.exe” in the ”editorxxx_firmxxx” folder.
The MTX Editor setup wizard will appear.
2.
Proceed with the installation as directed by the instructions in the screen.
・If the computer you’re using does not have Bonjour installed, a screen asking you to install Bonjour will appear
during the installation.
If you are asked to install Bonjour, download Bonjour from the Yamaha Pro Audio website, and install it. Then
install MTX Editor again.
http://www.yamahaproaudio.com/downloads/
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■ Install the Dante Firmware Update Manager (for Dante)
Before you update the Dante firmware, you must install the Dante Firmware Update Manager.
Double-click the Dante Firmware Update Manager installer downloaded in “Preparing for the update”
(DanteFirmwareUpdateManager-x.x.x.exe) and follow the on-screen instructions to install the
firmware.
x.x.x represents the version number of the Dante Firmware Update Manager.
・
・
The “Windows Security” dialog box may appear. In such case, click [Install this driver software anyway].
You may be prompted to restart the computer after the installation is complete. Before proceeding to update,
restart the computer.
・
When installing the Dante Firmware Update Manager, temporarily disable any running anti-virus software.
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■ Computer TCP/IP setting (for Dante)
To update Dante firmware, configure computer TCP/IP settings.
1.
Start up MTX Editor.
・The “User Account Control” dialog box may appear. Click [Continue] or [Yes].
2.
The “Network Setup” dialog box appears, click [Open Network Connection].
3.
Right-click the adapter to which the device(s) are connected, and choose [Properties].
4.
Choose [Internet Protocol Version 4 (TCP/IPv4)], and then click [Properties].
5.
6.
“Network Connections” will appear. You can also access the "Network Setup" dialog box by choosing [System]
menu -> [Network Setup].
The “Local Area Connection Properties” dialog box will appear.
The “Internet Protocol Version 4 (TCP/IPv4) Properties” dialog box will appear.
Click [Obtain an IP address automatically].
Click [OK].
・
In some cases, Windows firewall may block MTX Editor when you make this setting. Select the [Private
Network] check box, and click [Allow Access].
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■ Updating the Dante firmware
Described below are the procedures to update the Dante module firmware integrated in the device.
Use an Ethernet cable to connect your computer to the device. If the Dante device is connected via a
redundant connection, connect your computer to the network switch that is connected to the
[PRIMARY] connector.
・
For details on Dante Firmware Update Manager, refer to "User Guide Dante Firmware Update Manager" in the
Dante folder of the compressed file.
If your computer enters Sleep or Energy Save mode, data transfer to the device may stop. Therefore, you should
disable these functions to prevent this from happening. We also recommend that you do not use any screen saver
or similar background programs.
1.
Turn on the power to the device.
2.
Run the Dante Firmware Update Manager with administrator privileges.
・
If you're using Windows 7, click [Start]->[All Programs]->[Audinate]->[Dante Firmware Update Manager], then
right-click [Dante Firmware Update Manager] and choose [Run as administrator].
If you're using Windows 8/8.1, go to the "Start" screen -> ([All apps]), then right-click [Dante Firmware Update
Manager], and choose [Run as administrator] from the choices that appear at the bottom of the screen.
Check that the version number is 1.4.5 or higher from the title bar.
・ The "User Account Control" dialog box may appear. Click [Continue] or [Yes].
3.
If you see the interface selection screen, select the interface card to connect the Dante device.
4.
Click [Update Dante Firmware].
5.
Click [Browse] and select “FWUpdate_MTX5-D_vyyy_swzzz.dnt” in case of MTX5-D or
“FWUpdate_XMVxxxx-D_vyyy_swzzz.dnt” in case of XMV of Dante model. Then click [Open].
yyy and zzz represent the firmware version number.
・The Dante firmware does not operate normally if its path contains any multi-byte character (including
Japanese characters). If you use a directory name containing any multi-byte character in your computer, store
the firmware update files in a directory that consists only of ASCII characters (e.g. C:\temp).
Be sure to ensure compatibility of the update files with device. If update files other than device are applied, the
device will become inoperable. In general, do not check the [Override Device Matching] option. If this option is
left unchecked, only devices that support the file can be selected, ensuring that updating the device with invalid
or wrong files is prevented.
6.
Click [Next].
・In some cases, Windows firewall may block MTX Editor when you make this setting. Select the [Private
Network] check box, and click [Allow Access].
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7.
Check the device to update.
Check the version of the update files and the version number indicated in the device line.
・If the device is not indicated, click [Refresh]. If it is still not indicated after that, the computer and the device
are not connected properly. Check that the cable is not loose or disconnected, TCP/IP is properly configured. We
recommend that you also verify that the device is shown in Dante Controller.
8.
Click [Start].
The update operation will begin.
“Updating(n/m)” appears in the Status field during updating. “Done” is displayed once update is completed.
Update takes 2 to 4 minutes. During the update operation, do not turn off the power to the device or disconnect
the cable. If update fails due to disconnection of the power cable during the update, or due to other reasons, the
device may become inoperative.
・If update is not completed after 5 minutes, or update failure indication appears, click X at the upper right corner
of Dante Firmware Update Manager to exit the program without turning the device power off, and restart the
procedure from the step 4. If update still fails, follow the instructions stated in “About Failsafe Mode” to perform
the recovery process.
Then proceed to execute the main firmware update for the device.
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■ Computer TCP/IP setting ( for device main)
To update device main firmware, configure computer TCP/IP settings.
If only a YDIF model is being updated, and the computer is already connected to the unit itself, there
is no need to change the TCP/IP settings. Proceed to the next section "Updating the device main
firmware."
1.
Start up MTX Editor.
・The “User Account Control” dialog box may appear. Click [Continue] or [Yes].
2.
The “Network Setup” dialog box appears, click [Open Network Connection].
3.
Right-click the adapter to which the device(s) are connected, and choose [Properties].
4.
Choose [Internet Protocol Version 4 (TCP/IPv4)], and then click [Properties].
5.
Click [Use the following IP address].
6.
Enter your computer's IP address "192.168.0.253" into [IP address], and "255.255.255.0" into [Subnet
mask].
“Network Connections” will appear. You can also access the "Network Setup" dialog box by choosing [System]
menu -> [Network Setup].
The “Local Area Connection Properties” dialog box will appear.
The “Internet Protocol Version 4 (TCP/IPv4) Properties” dialog box will appear.
For a system in which a router or DHCP assigns the IP address, click [Obtain an IP address automatically ] and
proceed to step 7.
・If there is a device whose UNIT ID is set to 0xFD, specify a value that does create a UNIT ID conflict.
7.
Click [OK].
・In some cases, Windows firewall may block MTX Editor when you make this setting. Select the [Private
Network] check box, and click [Allow Access].
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■ Updating the device main firmware
This section explains how to update the device main firmware.
Use an Ethernet cable to connect your computer to the device. If the Dante device is connected via a
redundant connection, connect your computer to the network switch that is connected to the
[PRIMARY] connector.
・ If your computer enters Sleep or Energy Save mode, data transfer to the device may stop. Therefore, you should
disable these functions to prevent this from happening. We also recommend that you do not use any screen saver or
similar background programs.
1.
Turn off the power to the device.
2.
Set DIP switches 7 and 8 (on the XMV, Device setup DIP switch) to the upward (OFF) position, and
then turn on the power.
3.
If the device main firmware for a device connected to MTX Editor is not compatible, an "Alert" dialog
box will appear. Click [Update Now] or [OK].
If you click [Update Now], skip to step 5.
If you click [OK], proceed to step 4.
4.
In MTX Editor, choose [System] menu -> [Device Information].
5.
Click [Update Firmware].
6.
Specify the folder that contains the firmware.
7.
Click [Update] to execute the update.
The “Device Information” dialog box will appear.
The “Update Firmware” dialog box will appear.
If the "Select Folder" dialog box opens, select a folder that contains the update file, then click [OK].
To specify a different folder, click [...].
During the update, the indicators of the devices will flash. When the update is completed, the indicators will light,
and the devices will restart automatically.
・Do not turn off the power of the devices while the indicators of the devices are flashing.
・If the [ALERT] indicator of an applicable device is flashing, an error has occurred and the update has failed.
The front panel [PRESET] display indicates the alert number; refer to the alert list in the MTX Editor User's
Manual and take the appropriate action.
8.
When the update has completed and all devices have restarted automatically, close the "Device
Information" dialog box.
When the update has completed successfully, and the devices have restarted, the devices will reappear in MTX
Editor's Project screen.
9.
If "Requires Initialization" appears in the Status field, initialize the specified device.
To start initialization, set DIP switch 7 to the down position and DIP switch 8 to the up position (on the XMV,
Device setup DIP switches 7 and 8), then restart the device. For more information, refer to the User's Manual for
the corresponding device.
The firmware update is now complete.
11
■ About Failsafe Mode
During normal operation, software must be loaded from a flash memory drive during operations to use
the Dante module integrated in the device. However, data in a flash memory drive may occasionally
become corrupted, as with any other storage device.
In many cases, such data corruption is caused by turning the device power off during firmware
upgrading.
The Dante module has a specially protected flash drive section in order to recover from such a
condition. When the main section is damaged, the program stored in the protected area is activated
and the Dante module goes into “failsafe mode.”
To restore a Dante module in failsafe mode, a recovery image needs to be sent from the Firmware
Update Manager.
To check if the Dante module is in failsafe mode, use Dante Controller: the respective device is
displayed in red in the network grid view of the Dante Controller (version 3.1.x or higher).
Additionally, alert number 08 or 008. is shown on the unit itself.
Described below are the procedures to recover the Dante module integrated in the device.
1.
Turn off the power to the computer and the device.
2. Separate the device from the Dante network.
3. Connect the Dante [PRIMARY] connector on the rear panel of the device to the Ethernet connector on
the computer using an Ethernet cable.
4. Turn the computer power on and login to Windows with administrative privileges.
5. Turn on the power to the device.
6. Disable all but one of the network interfaces on your computer.
7.
Run the Dante Firmware Update Manager with administrator privileges.
If you're using Windows 7, click [Start]->[All Programs]->[Audinate]->[Dante Firmware Update Manager], then
right-click [Dante Firmware Update Manager] and choose [Run as administrator].
If you're using Windows 8/8.1, go to the "Start" screen -> ([All apps]), then right-click [Dante Firmware Update
Manager], and choose [Run as administrator] from the choices that appear at the bottom of the screen.
・The "User Account Control" dialog box may appear. Click [Continue] or [Yes].
8.
If you see the interface selection screen, select the interface card to connect the Dante device.
9.
Click [Failsafe Recovery].
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10. Check the detected device.
11. Click [Start].
A pop-up is displayed confirming that you wish to proceed.
12. Click [OK] to start the recovery.
Firmware Update Manager will display "Processing Safe Recovery", and then "Safe recovery Done" when the
device(s) are recovered.
13. Exit the Dante Firmware Update Manager, and wait for two minutes before turning off the power to
the device.
14. The correct Dante firmware now needs to be loaded.
Follow steps 2 through 11 described in "Updating the Dante firmware."
Now recovery and firmware update are completed.
Manual Development Department
© 2014-2015 Yamaha Corporation
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