AXIS 210A/211A
Network Cameras
User’s Manual
About this Document
This manual is intended for administrators and users of the
AXIS 210A/211A Network Camera and applies to firmware
release 4.47. It includes instructions for using and managing
the AXIS 210A/211A on your network. Previous experience
of networking will be of use when using this product. Some
knowledge of UNIX or Linux-based systems may also be
beneficial, for developing shell scripts and applications. Later
versions of this document will be posted to the Axis Website,
as required. See also the product’s online help, available via
the Web-based interface.
Safety Notices Used In This Manual
Caution! - Indicates a potential hazard that can damage the
product.
Important! - Indicates a hazard that can seriously impair
operation.
Do not proceed beyond any of the above notices until you
have fully understood the implications.
Intellectual Property Rights
Axis AB has intellectual property rights relating to
technology embodied in the product described in this
document. In particular, and without limitation, these
intellectual property rights may include one or more of the
patents listed at http://www.axis.com/patent.htm and one or
more additional patents or pending patent applications in the
US and other countries.
This product contains licensed third-party software. See the
menu item “About” in the product’s user interface for more
information.
This product contains source code copyright Apple Computer,
Inc., under the terms of Apple Public Source License 2.0 (see
http://www.opensource.apple.com/apsl/).
The source code is available from:
http://developer.apple.com/darwin/projects/bonjour/
Legal Considerations
Video and audio surveillance can be prohibited by laws that
vary from country to country. Check the laws in your local
region before using this product for surveillance purposes.
This product includes one (1) MPEG-4 decoder license. To
purchase further licenses, contact your reseller.
Electromagnetic Compatibility (EMC)
This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Re-orient or relocate the receiving antenna. Increase the
separation between the equipment and receiver. Connect the
equipment to an outlet on a different circuit to the receiver.
Consult your dealer or an experienced radio/TV technician
for help. Shielded (STP) network cables must be used with
this unit to ensure compliance with EMC standards.
USA - This equipment has been tested and found to comply
with the limits for a Class B computing device pursuant to
Subpart B of Part 15 of FCC rules, which are designed to
provide reasonable protection against such interference when
operated in a commercial environment. Operation of this
equipment in a residential area is likely to cause interference,
in which case the user at his/her own expense will be
required to take whatever measures may be required to
correct the interference.
Europe -
This digital equipment fulfills the
AXIS COMMUNICATIONS
<Product
Name> Quick User’s Guide
requirements for radiated emission according to limit B of
EN55022/1998, and the requirements for immunity according to
EN55024/1998 residential, commercial, and light industry.
Japan - This is a class B product based on the standard of the
Voluntary Control Council for Interference from Information
Technology Equipment (VCCI:2003 Class B ITE). If this is used
near a radio or television receiver in a domestic environment, it
may cause radio interference. Install and use the equipment
according to the instruction manual.
Australia - This electronic device meets the requirements of the
Radio communications (Electromagnetic Compatibility) Standard
1998 AS/NZS 3548.
Canada - This Class B digital apparatus complies with Canadian
ICES-003 B by compliance with EN55022: Class B.
Liability
Every care has been taken in the preparation of this manual.
Please inform your local Axis office of any inaccuracies or
omissions. Axis Communications AB cannot be held responsible
for any technical or typographical errors and reserves the right to
make changes to the product and manuals without prior notice.
Axis Communications AB makes no warranty of any kind with
regard to the material contained within this document, including,
but not limited to, the implied warranties of merchantability and
fitness for a particular purpose. Axis Communications AB shall
not be liable nor responsible for incidental or consequential
damages in connection with the furnishing, performance or use of
this material.
Trademark Acknowledgments
Boa, Ethernet, Internet Explorer, Linux, Microsoft, Mozilla,
Netscape Navigator, OS/2, UNIX, Windows, WWW are registered
trademarks of the respective holders. Java and all Java-based
trademarks and logos are trademarks or registered trademarks of
Sun Microsystems, Inc. in the United States and other countries.
Axis Communications AB is independent of Sun Microsystems
Inc. UPnPTM is a certification mark of the UPnPTM Implementers
Corporation.
Support
Should you require any technical assistance, please contact your
Axis reseller. If your questions cannot be answered immediately,
your reseller will forward your queries through the appropriate
channels to ensure a rapid response. If you are connected to the
Internet, you can:
• download user documentation and firmware updates
• find answers to resolved problems in the FAQ database. Search
by product, category, or phrases
• report problems to Axis support by logging in to your private
support area
• visit Axis Support at www.axis.com/techsup/
Safety Notice - Battery Replacement
The AXIS 210A/211A uses a 3.0V CR2032 Lithium battery as the
power supply for its internal real-time clock (RTC). Under normal
conditions this battery will last for a minimum of 5 years. Low
battery power affects the operation of the RTC, causing it to reset
at every power-up. A log message will appear when the battery
needs replacing. The battery should not be replaced unless
required!
If the battery does need replacing, please observe the following:
• Danger of Explosion if battery is incorrectly replaced
• Replace only with the same or equivalent battery, as
recommended by the manufacturer.
• Dispose of used batteries according to the manufacturer's
instructions.
AXIS 210A/211A User’s Manual
Revision 3.0, Part No: 32532, July 2008
Copyright© Axis Communications AB, 2007-2008
AXIS 210A/211A
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Product features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Extra features - AXIS 211A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Accessing the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Accessing From a Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Setting the root password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Accessing from the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Video Streams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Video Stream Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
MPEG-4 protocols and communication methods . . . . . . . . . . . . . . . . . . . . . . . . . . 15
How to stream MPEG-4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
AXIS Media Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Other methods of accessing the video stream . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Audio Stream Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
The Setup link . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Video & Image settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Image Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Overlay/Mask Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Advanced Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Advanced Audio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Live View Config . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
HTML Examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
External Video. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Sequence Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Event Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Event Servers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Configuring Event Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Camera Tampering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Motion Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Port Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
System Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
3
4
AXIS 210A/211A
Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Ports & Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
LED. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Advanced. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Resetting to Factory Default Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
About . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
The I/O Terminal Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Glossary of Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
AXIS 210A/211A - Introduction
Introduction
This manual covers the following Axis Network Camera models:
• AXIS 210A
• AXIS 211A
All instructions and information in this manual are valid for both models unless otherwise
stated.
AXIS 210A
AXIS 211A
Product features
The AXIS 210A/211A cameras are based on the AXIS ARTPEC-2 compression chip. Both
models support the following features:
• Video streams from the camera available on the network as real-time, full frame
rate, Motion JPEG and/or MPEG-4 video streams.
• Video Motion Detection - this can be used to trigger image uploads when there is
activity in the video image.
• Scheduled image uploads.
• IP address filtering and multi-level password protection.
• Alarm input and output, which can be connected to various external devices,
such as door sensors and alarm bells.
• Multiple video resolutions.
• Simultaneous access by up to 20 viewers when using Motion JPEG. If MPEG-4
multicast is used, the number of viewers is unlimited, but each viewer still needs a
separate MPEG-4 license. One license is included in the product, additional
licenses can be purchased separately.
• Privacy masking allows the concealment of parts of the image that should not be
viewable. Up to three areas can be configured as masked areas.
• Built-in web server that provides full access to all features via a standard web
browser.
• Built-in scripting tool that allows the creation of basic applications. For advanced
functionality, the cameras can be accessed via VAPIX®, Axis Communications’
powerful API (more info at www.axis.com/developer).
5
6
AXIS 210A/211A - Introduction
• (PoE) Power over Ethernet - supporting PoE network transformers conforming to
IEEE 802.3af, the camera can be powered directly from the network cabling.
• Two-way audio - two-way audio capability for up to 20 simultaneous users.
Audio communication can be bi-directional (full-duplex), push to talk
(half-duplex) or in one direction only (simplex).
The AXIS 210A/211A has an integrated mono microphone, but there is also an
audio input for connecting an external microphone or other source producing a
line level signal. An active speaker with a built-in amplifier can be connected to
the audio output to enable two-way communication.
• SNMP - the Simple Network Management Protocol allows the remote management of network devices.
• HTTPS - the AXIS 210A/211A supports encrypted browsing using HTTPS.
Extra features - AXIS 211A
DC-Iris
The AXIS 211A features a varifocal DC-Iris, which automatically regulates the amount of
light entering the camera. Tele/wide and focus are adjusted manually with the aid of the
pullers mounted on the lens.
AXIS 210A/211A - Introduction
Overview
AXIS 211A
AXIS 210A
Tele/wide puller
Status
indicator
Status
indicator
DC-Iris
control cable
DC-Iris
Focus puller
Focus puller
Underside
Internal Microphone
AXIS 210A/211A
Mounting screw hole
Serial number
Control button
Power indicator
Network indicator
Rear panel
DC-Iris control cable
(AXIS 211A)
4 3 2 1
I/O terminal connector
External
microphone/line input
210A/211A
Audio output
210A/211A
Power connector
Network connector (and PoE
210A/211A)
7
8
AXIS 210A/211A - Introduction
Power Connector - For connection of the PS-K power adapter (included).
I/O Terminal Connector - The I/O terminal connector provides the physical interface to
one transistor output, one digital input and an auxiliary connection point for DC power.
For more information, see The I/O Terminal Connector, on page 55.
Note: Depending on the product version of your AXIS 210A/211A, you will see one of two different types of I/O
terminal connectors. See The I/O Terminal Connector, on page 55.
Network Connector - The camera connects to the network via a standard network
connector. The camera detects the speed of the local network segment
(10BaseT/100BaseTX Ethernet). This socket can also be used to power the AXIS 210A and
the AXIS 211/211A via PoE (Power over Ethernet).
Audio Output - Audio output (line level), which can be connected to a public address (PA)
system or an active speaker with a built-in amplifier. A pair of headphones can also be
attached. A stereo connector must be used for the audio out.
External Microphone/Line Input - One 3.5mm input for a mono microphone, or for
line-in mono signal (only the left channel is used from a stereo signal).
Serial Number - This number is used during installation.
Control Button - Press this button to install using the AXIS Internet Dynamic DNS Service
(see page 46) or to restore the factory default settings, as described in Resetting to Factory
Default Settings, on page 53.
LED Indicators
After completion of the startup and self test routines, the multi-colored Network, Status,
and Power LED indicators show as follows:
Network
Status
Power
Amber
Steady for connection to 10 Mbit/s network. Flashes for network activity.
Green
Steady for connection to100 Mbit/s network. Flashes for network activity.
Unlit
No wired network connection.
Green
Shows steady green for normal operation. Can be configured to flash green at intervals
whenever the camera is accessed.
Unlit
When configured for “no flash” on camera access.
Amber
Steady during startup, reset to factory default or when restoring settings.
Red
Slow flash for failed firmware upgrade.
Green
Normal operation.
Amber
Flashes green/amber during firmware upgrade.
AXIS 210A/211A - Accessing the Camera
Accessing the Camera
Follow the instructions in the AXIS 210A/211A Installation Guide to install your camera.
The cameras can be accessed with most standard operating systems and browsers. The
recommended browser is Internet Explorer for Windows, and Firefox with other operating
systems. See also the Technical Specifications, on page 57.
Note: To view streaming video in Microsoft Internet Explorer for Windows, you may set your browser to allow the
AXIS Media Control (AMC) to be installed on your computer. The first time an MPEG-4 video stream is
accessed AMC also installs an MPEG-4 decoder for viewing the video streams. As a license is required for
each instance of the decoder, the product administrator may have disabled the installation. If your computer restricts the use of additional software components, the cameras can be configured to use a Java
applet for updating JPEG images. See the online help
for more information.
Accessing From a Browser
1.
Start a browser (Internet Explorer, Firefox)
2. Enter the IP address or host name
of the cameras in the
Location/Address field of your
browser.
3. If you are accessing the camera for
the first time, see Setting the root password, on page 10. Otherwise enter your user
name and password, as set by the administrator.
4. The camera’s Live View is now displayed in your browser.
Note: The layout of the live view in the cameras may be customized to meet specific requirements. Some of the
examples and functions featured here may differ from those displayed on your own Live View page.
9
10 AXIS 210A/211A - Accessing the Camera
Setting the root password
1.
When accessing a camera for the first time, the ‘Configure Root Password’ dialog is
displayed on the screen.
Note: Before you enter your password at this point, you can secure configuration of the root password via HTTPS
by creating a self-signed certificate. To do so, click the Create self-signed certificate... button in the Create Certificate window, and then proceed as follows.
2. Enter a password, and re-enter to confirm the spelling. Click OK.
3. The ‘Enter Network Password’ dialog appears. Enter the User name: root
Note: The default administrator user name root is permanent and cannot be deleted.
4. Enter the password as set in step 2 above, and click OK. If the password is lost, the
cameras must be reset to the factory default settings. See page 53.
5. If required, click Yes to install the AXIS Media Control (AMC). You will need
administrator rights on the computer to do this.
Accessing from the Internet
Once installed, a camera is accessible on your local network (LAN). To access the camera from the Internet you must
configure your broadband router to allow incoming data traffic. For security reasons this is usually done on a specific
port. Please refer to the documentation for your broadband router for further instructions.
For more information, please visit the AXIS Internet Dynamic DNS Service at www.axiscam.net or, for Technical notes
on this and other topics, visit the Axis Support Web at www.axis.com/techsup
AXIS 210A/211A - Accessing the Camera
Focusing
AXIS 210A
To focus the AXIS 210A
Unscrew the focus puller on the lens.
Adjust the focus as required. Re-tighten the
focus puller.
Focus puller
To focus the AXIS 211A
Follow the instructions below.
1.
From the Basic Configuration page
in your browser, open the Focus
adjustment page.
2. Set the DC-Iris to Disabled and click
Save.
Zoom puller
(Tele/wide)
AXIS 211A
Focus puller
3. Unscrew the zoom puller on the lens
by turning it anti-clockwise. Adjust
the zoom setting as required.
Re-tighten the zoom puller.
4. Unscrew the focus puller on the lens. Adjust the focus as required. Re-tighten.
5. From the Focus adjustment page, set the DC-Iris to Enabled and click Save.
Note: The DC-Iris should always be disabled while focusing the camera. This opens the iris to its maximum, which
gives the smallest depth of field and thus the best conditions for correct focusing. When the focus is set
with this method it is maintained in any light condition.
11
12 AXIS 210A/211A - Accessing the Camera
The Live View Page
You may not view all the buttons described below if the Live View page has been
customized.
The Video Format drop-down list allows the video format on the Live View
page to be temporarily changed.
The Output buttons control the
output directly from the Live
View page. These buttons are
configured under Setup > Live
View Config > Layout.
Pulse - click this button to activate the
output for a defined period of time, e.g.
switch on a light for 20 seconds.
Active/Inactive - click these buttons to
manually start and stop a connected
device, e.g. switch a light on/off.
These buttons start and stop the Sequence Mode. This mode is created in
Setup > Live View Config > Sequence mode, and automatically displays the
view from two or more video sources at set intervals.
From the Source list, select the desired external video source. Note
that Sequence Mode must be stopped before selecting a source from
this list.
The Action buttons can trigger an event directly from the Live View page.
These are configured under Setup > Live View Config > Layout.
The Snapshot button saves a snapshot of the video image currently displayed.
Right-click on the video image to save it in JPEG format on your computer.
This button is primarily intended for use when the AMC viewer toolbar is not
available.
AXIS 210A/211A - Accessing the Camera
The Live View toolbar displays the following buttons:
The Play/Stop button starts and stops the live video stream.
The Snapshot button saves a snapshot of the video image displayed. The Snapshot
function and the target directory for saving snapshots can be configured from the
AMC Control Applet in the Windows Control Panel (Internet Explorer for
Windows only). See AXIS Media Control, on page 16.
Click the View Full Screen button to make the video image fill the entire screen
area. Press Esc (Escape) on the computer keyboard to exit full screen, or
right-click and select the option.
The record button is used to record the current video stream. The location where
the image file is saved can be specified using the AMC control panel. To enable
recording, Select Live View Config > Viewer Settings > Enable recording
button.
Audio controls for AXIS 210A/211A
There are also controls for controlling the client computer’s speaker output and
microphone sensitivity. These controls are only available when audio is enabled, see
Audio Settings, on page 26. Push-to-talk settings are made in the AMC control panel, see
AXIS Media Control, on page 16.
Click the Speaker and Microphone buttons to switch the sound off and on for
the speaker and microphone, respectively.
Use the sliders to control the volume on the speaker and
microphone. The volume can be set between 0 and 100. The buffer
slider controls the size of the buffer for audio. A higher level will
reduce audio break-up, but may introduce a noticeable lag in
audio transmission. There are four settings - min, low, high, and
max.
When using Half-duplex mode, this button toggles between allowing you to
speak and listen. The first icon indicates that you can talk and the speaker
attached to the camera will play your voice. The second indicates that you
hear audio from the camera, but no audio is sent to any web clients.
When in simplex talk mode, the icon allows you to speak and is dimmed when you
do not want other clients to receive any audio.
13
14 AXIS 210A/211A - Video Streams
Video Streams
The AXIS 210A/211A provides several different image and video formats. You choose the
type depending on your requirements and the properties of your network.
The Live View page in the AXIS 210A/211A provides access to Motion JPEG and MPEG-4
video streams, and to single JPEG images. Other applications and clients can also access
these video streams/images directly, without going via the Live View page.
Video Stream Types
Motion JPEG
This format uses standard JPEG still images in the video stream. These images are then
displayed and updated to create a stream that shows constantly updated motion.
The Motion JPEG stream uses considerable amounts of bandwidth, but also provides
excellent image quality and access to every individual image contained in the stream.
Note also that multiple clients accessing Motion JPEG streams can use different image
settings.
MPEG-4
This is a video compression standard that makes good use of bandwidth, and which can
provide high-quality video streams at less than 1 Mbit/s.
The MPEG-4 standard provides scope for a large range of different coding tools for use by
various applications in different situations, and the AXIS 210A/211A provides certain
subsets of these tools. These are represented as Video object types, which are selected for
use with different viewing clients. The supported video object types are:
• Simple - sets the coding type to H.263, as used by QuickTime™.
• Advanced Simple - sets the coding type to MPEG-4 Part 2, as used by AMC
(AXIS Media Control).
When using MPEG-4 it is also possible to control the bit rate, which in turn allows control
of bandwidth usage. CBR (Constant Bit Rate) is used to achieve a specific bit rate by
varying the quality of the MPEG-4 stream. When using VBR (Variable Bit Rate), the quality
of the video stream is kept as constant as possible, at the cost of a varying bit rate.
Notes: MPEG-4 is licensed technology. The AXIS 210A/211A includes one viewing client license. Installing additional unlicensed copies of the viewing client is prohibited. To purchase additional licenses, contact your
Axis reseller.
All clients viewing the MPEG-4 stream must use the same set of coding tools.
AXIS 210A/211A - Video Streams
MPEG-4 protocols and communication methods
To deliver live streaming video over IP networks, various combinations of transport
protocols and broadcast methods are employed.
• RTP (Realtime Transport Protocol) is a protocol that allows programs to manage
the real-time transmission of multimedia data, via unicast or multicast.
• RTSP (Real Time Streaming Protocol) serves as a control protocol, to negotiate
which transport protocol to use for the stream. RTSP is thus used by a viewing
client to start a unicast session, see below.
• UDP (User Datagram Protocol) is a communications protocol that offers limited
service for exchanging data in a network that uses the Internet Protocol (IP). UDP
is an alternative to the Transmission Control Protocol (TCP). The advantage of
UDP is that it is not required to deliver all data and may drop network packets
when there is network congestion. This is suitable for live video, as there is no
point in re-transmitting old information that will not be displayed anyway.
• Unicasting is communication between a single sender and a single receiver over a
network. The video stream goes independently to each user and each user gets
their own stream. With unicasting that if one stream fails, it only affects one user.
• Multicast is bandwidth - conserving technology that reduces bandwidth usage by
simultaneously delivering a single stream of information to multiple network
recipients. This technology is used primarily on delimited networks (intranets), as
users need uninterrupted data flow and should not rely on network routers.
How to stream MPEG-4
Deciding on the combination of protocols and methods to use depends on your viewing
requirements, and on the properties of your network. Setting the preferred method(s) is
done in the control applet for AMC, which is found in the Windows Control Panel. When
this has been set, AMC will test all the selected methods in the specified order, until the
first functioning one is found.
RTP+RTSP
This method (actually RTP over UDP and RTSP over TCP) should be your first consideration
for live video, especially when it is important to always have an up-to-date video stream,
even if some images do get dropped. This can be configured as multicast or unicast.
Multicasting provides the most efficient usage of bandwidth, especially when there are
large numbers of clients viewing simultaneously. Note however, that a multicast broadcast
cannot pass a network router unless the router is configured to allow this. It is thus not
possible to multicast over the Internet.
Unicasting should be used for video-on-demand broadcasting, so that there is no video
traffic on the network until a client connects and requests the stream. However, as more
unicast clients connect, the traffic on the network will increase and may cause congestion.
Although there is a maximum of 20 unicast viewers, note that all multicast users combined
15
16 AXIS 210A/211A - Video Streams
count as 1 unicast viewer.
RTP/RTSP
This unicast method is RTP tunneled over RTSP. This can be used to exploit the fact that it
is relatively simple to configure firewalls to allow RTSP traffic.
RTP/RTSP/HTTP or RTP/RTSP/HTTPS
These two methods can also be used to traverse firewalls. Firewalls are commonly
configured to allow the HTTP protocol, thus allowing RTP to be tunneled.
AXIS Media Control
The recommended method of accessing live video from the AXIS 210A/211A is to use the
AXIS Media Control (AMC) in Microsoft Internet Explorer for Windows. This ActiveX
component is automatically installed on first use, after which it can be configured by
opening the AMC Control Panel applet from the Windows Control Panel. Alternatively,
right-click the video image in Internet Explorer.
Other methods of accessing the video stream
Video/images from the AXIS 210A/211A can also be accessed in the following ways:
• If supported by the client, the AXIS 210A/211A can use Motion JPEG server push
to display video. This option maintains an open HTTP connection to the browser
and sends data as and when required, for as long as required.
• As single JPEG images in a browser. Enter the path:
http://<IP address>/axis-cgi/jpg/image.cgi?resolution=320x240
• Windows Media Player. This requires AMC and the MPEG-4 decoder to be
installed. The paths that can be used are listed below in the order of preference.
• Unicast via RTP: axrtpu://<IP address>/mpeg4/media.amp
• Unicast via RTSP: axrtsp://<IP address>/mpeg4/media.amp
• Unicast via RTSP, tunneled via HTTP: axrtsphttp://<IP
address>/mpeg4/media.amp
• Unicast via RTSP, tunneled via HTTPS: axrtsphttps://<IP
address>/mpeg4/media.amp
• Multicast: axrtpm://<IP address>/mpeg4/media.amp
Other MPEG-4 clients
Although it may be possible to use other clients to view the MPEG-4 stream, this is not
guaranteed by Axis. For some other clients, such as QuickTime™ the Video Object Type
must be set to Simple. It may also be necessary to adjust the advanced MPEG-4 settings.
To assess the video stream from QuickTime™ the following path can be used:
AXIS 210A/211A - Video Streams
rtsp://<IP address>/mpeg4/media.amp
This path is for all supported methods, and the client negotiates with the AXIS 210A/211A
to determine exactly which transport protocol to use.
Audio Stream Types
The stream types for audio are:
• G.711 - International standard for encoding wired-telephone audio. Uses PCM
samples to compress audio where higher signal values are compressed more than
lower values. In Axis products, this sets the coding type to μ-law 64 kbit/s.
• G.726 - Uses PCM samples to code the difference between samples (ADPCM).
Reduces bandwidth without losing too much useful audio. In Axis products, this
sets the coded bit rate to 24 or 32 kbit/s.
All stream types are ITU-T standards and operate on frequencies up to 4 kHz.
Audio transmission methods
The audio stream can be accessed in the Live View page via Motion JPEG or MPEG-4.
Using Motion JPEG
The basic audio transmission method used in conjunction with Motion JPEG video
streaming is transmission over HTTP. The video and audio streams are not synchronized
when using Motion JPEG, so the streams may be slightly out of sync. The latency in any
stream should be low, but this depends on the network infrastructure.
Using MPEG-4
When using MPEG-4, audio is streamed using the same protocol as the video stream. When
audio is transmitted using MPEG-4, the AXIS 210A/211A sends synchronization
information along with the streams to the client performing the synchronization.
Note: Audio is streamed from the client to the server over HTTP when using Motion JPEG and MPEG-4.
Accessing the Audio Streams
In addition to accessing audio in the Live View page using AMC, audio from the AXIS
210A/211A can also be accessed in the following ways:
HTTP API
You can read about accessing audio for the other protocols through the VAPIX Application
Programming Interface (API) at http://www.axis.com/techsup
QuickTime/Windows Media Player
It is possible to use QuickTime and Windows Media Player to listen to the audio stream
using the same methods to access video streams.
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18 AXIS 210A/211A - Video Streams
AXIS 210A/211A - The Setup link
The Setup link
This section describes how to configure the cameras, and is intended for product
Administrators, who have unrestricted access to all options in the web interface, and
Operators who have access to the settings for Video & Image, Audio, Live View Config and
Event Configuration.
The camera is configured under Setup from a standard browser (see).
Accessing the Setup link
Follow the instructions below to access the Setup link from a browser.
1. Start your browser and enter
the IP address or host name
of the cameras in the
location/address field.
2. The Live View page appears. Click Setup to display the Setup link.
Setup link
19
20 AXIS 210A/211A - Video & Image settings
Video & Image settings
Given below are examples of features available in the AXIS 210A/211A. For details of
each setting, please refer to the online help available from the web interface. Click
to
access the online help.
Image Settings
Image Appearance
Adjust these settings to optimize the video images according to your requirements.
All configuration of images and overlays affect the camera’s overall performance,
depending on how it is used and depending on the available bandwidth. Lower
compression improves video image quality, but increases the bandwidth.
The image can be rotated, and adjusted in terms of resolution and compression. The image
can also be mirrored; the white balance can be changed. Please see the online help
for
further information on these settings.
Changes made to video image settings have immediate effect on the MPEG-4 stream; the
Motion JPEG stream must be restarted before the settings take effect.
AXIS 210A/211A - Video & Image settings
Text Overlay Settings
Include date, time and/or text of your choice to be viewed on the image. The color of the
text may be set to white or black, while background color may be set to white, black,
transparent or semitransparent. The position of the text is set either to the top or the
bottom of the image. Click
for more information.
Video Stream
Define the maximum video stream time per session in seconds, minutes or hours. When
the set time has expired, a new stream can be started by refreshing the page in the Web
browser. For unlimited video stream time, set this value to 0. This setting is only applicable
to Motion JPEG.
The frame rate allowed to each viewer can also be limited, to avoid bandwidth problems
on the network.
Test
To preview the image before saving, click Test. Note that the preview image is in JPEG
format, even though the settings are valid both for Motion JPEG and MPEG-4.
Overlay/Mask Settings
Overlay/Mask Type
When using an image overlay,
select from the following
options:
Text, date and
time overlays
Overlay image
• Uploaded image as overlay usually used to provide extra
information in the video
image.
• Configurable areas as privacy
masks - up to three areas are
used to conceal parts of the
video image.
The difference between an overlay and a privacy mask is that a privacy mask cannot be
bypassed by accessing the video stream with the help of the AXIS HTTP API, whereas an
overlay can.
Selecting the overlay/mask type displays further settings available for the selected type.
See the online help
for further information.
21
22 AXIS 210A/211A - Video & Image settings
To upload and use an overlay
To upload an overlay image to the camera:
1. Select Uploaded image as overlay in the drop-down list for Overlay/Mask Type.
New options appear.
2. Click the Browse button against Upload own image, and locate the image file on
your computer or server.
3. Click the Upload button and follow the on-screen instructions.
To use an uploaded image
1. Select an uploaded image from the Use image drop-down list.
2. Place the image at the required location by entering the x and y coordinates.
3. Click Save.
Overlay image requirements
Image Formats
Image Size
•
Windows 24-bit BMP (full color)
•
Windows 4-bit BMP (16 colors)
The height and width of the overlay image in
pixels must be exactly divisible by 4.
There are a number of limitations when using overlay images, such as the size and
positioning of images. Please refer to the online help
for more information.
Configure area as privacy mask
The three configurable areas available for use as privacy masks show as solid areas of color
in the image. These areas cannot be bypassed via VAPIX, Axis Communications’ powerful
API.
Enable the area(s) by checking the Enable box, and then set the width, height and color.
Setting the coordinates x and y sets the position of the upper left corner of the area.
Advanced Settings
These settings help to fine-tune the video image. Note that the advanced settings available
depend on the camera model.
Lighting Conditions
Color level, Brightness and Contrast - find the level that best suits your image needs by
testing.
Exposure control - this setting is used to adapt to the amount/type of light being used.
AXIS 210A/211A - Video & Image settings
Camera Settings
Low Light Behavior
Low light conditions can reduce image quality and increase bandwidth usage. The Low
Light Behavior settings define the balance between image quality and frame rate. During
low light conditions, experiment with the Priority, Max exposure time, and Max gain
settings until you achieve an acceptable image quality at the required frame rate.
Priority defines the balance between image quality and the frame rate. Higher image
quality may reduce frame rate and increase motion blur. A prioritized frame rate may
increase image noise.
Increasing the Max exposure time increases the quality of the image, but decreases the
frame rate. There may also be increased motion blur.
Max gain, measured in decibels (dB), describes the amount of amplification applied to the
visual information in the image. A high level of amplification provides viewable images in
very low light, but increases image noise.
To prioritize image quality, choose Prioritize image quality from the Exposure priority
drop-down box, and lower the Max gain. If this does not produce the desired results,
increase the Max exposure time.
To instead prioritize frame rate, choose Prioritize framerate from the Priority drop-down
box and reduce the Max exposure time. The image darkens considerably, but the frame
rate is maintained. To increase image brightness increase Max gain, but this increases
image noise.
Please refer to the online help
for more information.
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24 AXIS 210A/211A - Video & Image settings
MPEG-4 Settings
Tools for adjusting the MPEG-4 settings and for controlling the video bit rate.
The MPEG-4 standard provides many different tools for various applications in different
situations. As most MPEG-4 clients do not support all of these tools, it is usual to instead
define and use subsets for different clients or groups of clients. These settings allow you to
define the type of viewing client to use.
Adjusting the maximum bit rate and setting it to a variable or constant is a good way of
controlling the bandwidth used by the MPEG-4 video stream. For more information on
these advanced settings, please see Video Streams, on page 14, and the online help
.
MJPEG
Sometimes the image size is large due to low light or complex scenery. Adjusting the
maximum frame size helps to control the bandwidth and storage used by the MJPEG video
stream in these situations. Defining the frame size as Unlimited provides consistently good
image quality at the expense of increased bandwidth and storage usage during low light.
Limiting the frame size optimizes bandwidth and storage usage, but gives poor image
quality. To prevent increased bandwidth and storage usage, the maximum frame size
should be set to an optimal value.
AXIS Media Control
The AXIS Media Control (AMC) is installed automatically the first time the camera is
accessed from a browser. The AMC control panel can be opened by right-clicking on the
video image in the Live View web page. The AMC control panel can be used to configure
various network, video and audio settings such as:
AXIS 210A/211A - Video & Image settings
• Network reconnection strategy, multicast network interface, and MPEG-4 connection order
• MPEG-2 and MPEG-4 video processing settings and default video decoder setting
• Audio start settings and talk button options
• Video snapshot and recording settings
• Pan Tilt Zoom (PTZ) settings such as joy stick settings and PTZ mode settings
For more information, please see the AMC readme file included with AMC, or the Axis
Media Control (AMC) User Manual available at www.axis.com
25
26 AXIS 210A/211A - Audio
Audio
The AXIS 210A/211A can transmit audio to other clients using an external microphone
and can play audio received from other clients by attaching a speaker. The Setup page for
the AXIS 210A/211A has an additional menu item called Audio, which allows different
audio configurations to be set up, such as full duplex, half duplex and simplex.
Note: The speaker attached to the audio output of the AXIS 210A/211A must have a built-in amplifier, such as PC
speakers.
Client PC
AXIS 210A/211A
TCP/IP Network
AXIS 210A/211A
AXIS 210A/211A
An example of a network using AXIS 210A/211A cameras to transmit audio and video across the network.
Audio Settings
This section describes how to configure basic audio settings for the AXIS 210A/211A, e.g.
set the communication mode and adjust the sound levels in the microphone and speaker
connected to the camera.
Enable Audio
Check this box to enable audio in the AXIS 210A/211A.
Audio Channels
There are two mono audio channels between the AXIS 210A/211A and other clients, one
for receiving audio and one for transmitting audio. Each audio channel can be turned on
or off, which means that there are four audio mode options that can be used.
AXIS 210A/211A - Audio
Full-duplex mode means you can transmit and receive audio (talk and listen) at the same
time, without having to use any of the controls. This is just like having a telephone
conversation. The only controls you may wish to use are the mute buttons to turn off the
sound, and the sliders, to adjust the input/output volume levels. This mode requires the
client PC to have a sound card with full-duplex audio support. If your available bandwidth
is 0.2 Mbit/s or less, using Half-duplex mode is recommended instead.
Half-duplex mode also transmits and receives audio in both directions, but only in one
direction at a time. This means that you must select when to receive or transmit audio with
the help of the push-to-talk button. To speak, press and hold the button (check that the
microphone is not muted). When finished, release the button. You will now receive audio
from the other end of the connection.
When using half-duplex, the Send the sound from the active client to all other clients
option transmits the audio signal from the client that is talking to all the other clients.
Note that the push-to-talk button is configured from AMC; see AXIS Media Control, on
page 24. It is also possible to configure the push-to-talk button so that it toggles between
the speaking and listening modes. Half-Duplex mode is best if you only have limited
bandwidth available.
When selecting the Simplex - Network Camera speaker only mode, the speaker connected
to the camera plays audio, but no audio is transmitted from the camera to other web
clients. This could be used to provide spoken instructions to a person seen in the camera.
This mode requires you to use the push-to-talk button.
Simplex - Network Camera microphone only mode transmits audio only from the AXIS
210A/211A to web clients. It does not receive audio from any other web clients. This can
be used in remote monitoring, and web attractions to provide live audio and video of a
monitored situation.
Audio Input
Audio from an external microphone or a line source can be connected to the Line/Mic in
jack of the AXIS 210A/211A. The audio source can be set to Internal microphone, External
microphone or Line. If you are using a microphone, the input sensitivity can be set to
High or Low. See Technical Specifications, on page 57 for the exact maximum levels.
The Enable microphone power option provides DC power for an external microphone. If
using a small electret condenser microphone such as a clip-on microphone or a PC
microphone, this option needs to be enabled.
To use a high impedance dynamic microphone, DC power should not be enabled. DC power
will not harm the microphone, but if you are uncertain, try switching it off and on. The
default value is DC power enabled. To use a professional microphone requiring 48V
phantom power, you need an external power supply and must use a balanced-unbalanced
converter (audio transformer) in between.
27
28 AXIS 210A/211A - Audio
If there are problems with the sound input being too low or high, adjust the input gain for
the microphone attached to the AXIS 210A/211A.
Audio Output
If the sound from the speaker is too low or high, adjust the output gain for the active
speaker attached to the AXIS 210A/211A.
When satisfied with the settings, click Save, or click Reset to revert to the previously saved
settings.
Advanced Audio Settings
The Audio Quality Settings allow you to fine-tune the internal or external microphone
connected to the AXIS 210A/211A to suit your environment.
Enable speech filter improves the sound quality when the microphone is placed close to
the person talking and can also help reduce background noise. The filter cuts the lowest
and the highest frequencies. The bypass frequency range is approximately 250Hz to
3700Hz (measured at -10dB cut-off break points).
Enable echo cancellation - if audio from the speaker is captured by the microphone, this
produces an echo. Enable this option to reduce acoustic echoing.
Noise canceling is a way of reducing the background noise when there is no useful audio
present. A typical application could be that the camera is set up in a noisy environment,
and you are only interested in hearing the sound from the AXIS 210A/211A when
someone is speaking close to the microphone.
There are two adjustable parameters available for noise cancellation:
• Noise canceller threshold value
• Noise canceller attenuation
AXIS 210A/211A - Audio
When the incoming sound is louder than the threshold it passes without being affected.
When lower than the threshold, the incoming sound is reduced by a certain attenuation
factor. The threshold level should be set higher than the background noise, but lower than
the useful audio.
The noise canceller threshold value can be set to High, Medium High, Medium low or
Low. A lower threshold allows most audio to pass; only the weakest background noise is
reduced. A higher threshold makes the noise canceller act on even stronger background
noise. At the maximum level - High - there is a risk of reducing useful audio as well.
There is thus always a trade-off between noise canceling and sound quality. In other
words, increasing the noise canceller attenuation results in deterioration in sound quality.
To adjust the threshold and attenuation to an optimum level, change the levels and then
listen to the result.
AXIS Media Control (AMC)
The AMC control panel can also be used to configure various audio settings, such as start
settings and talk button options. The AMC control panel can be opened by right-clicking
on the video image in the Live View web page. Please see the readme file included in the
tool for more information.
29
30 AXIS 210A/211A - Live View Config
Live View Config
These are tools for deciding the layout
of the camera’s Live View page. The
layout can be set in two ways:
• Use Axis look - the layout is
unchanged.
• Use custom settings - modify
the default Live View page
with your own colors, images
and so on. Click the Configure button and see below.
The other settings on this page concern
other features to include, such as
buttons and links. See page 32 for more
information.
The Custom settings
window
Click the Configure button in
the Live View Layout page to
access the Custom Settings
window. Here you can
customize the appearance of
the default Live View page to
suit your requirements, or
you can upload and use your
own home page. To upload
your own files, click the
Upload/Remove button and
see the description below.
Upload Own Web Files
Your own background pictures, banners and logos can either be located externally on a
network server, or they can be uploaded to the AXIS 210A/211A itself. Once uploaded,
files are displayed in the Own drop-down lists. Follow these instructions to upload a file.
1. Click the Upload/Remove button in the Custom settings dialog.
AXIS 210A/211A - Live View Config
2. Enter the path to the file on your computer or click the Browse button.
3. Select the user level for the uploaded file. This enables you to determine the pages
that the users can view.
4. When the path is shown correctly in the text field, click the Upload button.
All uploaded files are shown in the list in the lower section of this dialog. To remove a file,
check the box provided next to it and then click the Remove button.
Note: To use your own logo in the camera’s web pages, the file must be in gif format and the file name must be in
lower case e.g. mylogo.gif
Modify the Axis Look
Adjust the settings under Modify the Axis look, to change the background picture, banner,
colors and so on.
To use your own file for a banner, first upload it (see the following page) or select External
and enter the path to the file.
If you uncheck the box against Show setup link this removes the setup link from the
camera’s Home Page. You can then access the menus for setting up the camera by entering
the full setup address into the address/URL field of a browser:
http://<IP address>/operator/basic.shtml
Own Home Page
From Live View Layout, select the radio button Use custom settings and click Configure.
Check the box Use own home page in the Custom Settings dialog, To use a previously
uploaded web page (see above) as the default home page, select the page from the
drop-down list and click OK.
Default Video Format
Select the default format to use on the Live View page. Checking the box against Show
video format selection displays a drop-down list on the Live View page allowing you to
temporarily change the format.
Note: It is also possible to view Motion JPEG when MPEG-4 is chosen as default and vice versa.
Default Viewer
When using Microsoft Internet Explorer (IE) for Windows, select your preferred method of
viewing moving images. The options are:
31
32 AXIS 210A/211A - Live View Config
• AMC(ActiveX)- This is the best choice for fast image updating in Internet
Explorer, but might not be possible on computers that have restriction on the
installation of additional software.
• QuickTime - For use with MPEG-4 only, select this to use the QuickTime plug-in
for Microsoft Internet Explorer.
• Java applet - This alternative uses a Java applet to update the images in the
browser.
• Still Image - Displays still images only. Hit the Refresh button in your browser to
view a new image.
When using any other browser than Internet Explorer for Windows, select the appropriate
method from the drop-down list for viewing images. The available options are similar to
Internet Explorer except for Server Push. With this method, the camera maintains and
controls an open HTTP connection to the browser and sends data as and when required for
as long as required. Please see the online help
for more information.
Viewer settings
Checking the Show viewer toolbar option displays the viewer toolbar under the video
stream in your browser.
By checking the Enable MPEG-4 decoder installation box, it is also possible for the
Administrator to enable or disable the installation of the MPEG-4 decoder. This is used to
prevent the installation of unlicensed copies. Further decoder licenses can be purchased
from your Axis dealer. See also AXIS Media Control, on page 24.
Check the record button to record the current video stream. The location where the image
file is saved can be specified using the AMC Control Panel.
Action Buttons
The manual trigger buttons can be used to manually trigger and stop an event from the
Live View page. See Event Configuration, on page 36.
Enabling the display of the Snapshot button allows users to save a snapshot from the
video stream by clicking the button. This button is mainly intended for use with browsers
other than Internet Explorer for Windows, or when otherwise not using AXIS Media
Control (AMC) to view the video stream. AMC for Internet Explorer provides its own
snapshot button.
AXIS 210A/211A - Live View Config
User Defined Links
Enter a descriptive name and enter
the URL in the provided field.
Example
1. Check Show Custom Link 1
2. Enter a descriptive name, e.g. My
Website
3. Check the radio button for web
link.
4. Enter the web link: e.g.
http://www.example.com
5. Click Save.
This link appears on the Live View
page and opens the specified website.
User Defined link
User-defined CGI links can be used to issue advanced commands via the Axis HTTP API.
For more information, see the Developer pages at www.axis.com/developer
HTML Examples
You can add live video from the cameras to your own web site. The camera can transmit a
Motion JPEG or unicast MPEG-4 stream to up to 20 simultaneous connections, although
an administrator can restrict this to fewer. If multicast MPEG-4 is used, the video stream
will be available to an unlimited number of viewers connected to the parts of the network
where multicast is enabled. Please note that a separate MPEG-4 license is required for each
viewer.
Enter the Video Format, Image type, Image size and other settings to suit your Web page
and click Update. The camera then generates the required source code for your
configuration. Copy this code and paste it into your own Web page code.
External Video
The cameras can also display video images from other Axis network cameras and video
servers, directly on the Live View page. These are known as External Video sources. These
external video sources are available from the drop-down list on the Live View page.
Click the Add button to open the External Video Source Setup dialog, which is used to
make all the necessary settings. Enter the IP address or host name of the external video
source you wish to add. Depending on the external source, then select either MPEG-2,
MPEG-4 or Motion JPEG as the type of video stream you want to receive.
33
34 AXIS 210A/211A - Live View Config
Example of a path to an external video source:
http://192.168.0.125/axis-cgi/mjpeg/video.cgi
Sequence Mode
The Live View page can be configured to rotate through the internal and selected external
video sources, in order, or at random.
Select the desired video sources and enter the time in seconds to display each source (up to
59 minutes). Click Save.
The Sequence buttons appear on the Live View page to enable the viewer to start and stop
the sequence mode.
Please see the online help
for more information.
AXIS 210A/211A - Live View Config
35
36 AXIS 210A/211A - Event Configuration
Event Configuration
An event in the camera happens when an Event Type is activated and results in certain
actions. The event type is the set of parameters (or conditions) that define these actions. An
example of an event type is the camera uploading images when an alarm occurs. Many
event types use an Event Server, to upload images to - for example.
This section describes how to set up event servers and event types, that is how to configure
cameras to perform certain actions in response to events occur.
Definitions
Event type
A set of parameters describing how and when the camera performs certain actions
Triggered Event - see page 37
An event that is started by some sort of signal, for example, an external device such as a door
switch, motion detection, or system event.
Scheduled Event - see page 38 Pre-programmed time period(s) during which an event runs.
This occurs when the event runs, for example, uploading of images to an FTP server, or email
notification.
Action
Event Servers
Event Servers can be used to receive uploaded image files and/or notification messages. To
set up Event server connections in your cameras, go to Setup > Event Configuration >
Event Servers and enter the required information for the required server type.
Server type
Purpose
Information required
FTP Server
• Receives uploaded images
•
•
•
•
•
•
HTTP Server
• Receives notification messages
• Receives uploaded images
•
•
•
•
•
Descriptive name of your choice
URL (IP address or host name)
User Name and Password
Proxy address/Proxy port (if required)
Proxy User Name and Password (if required)
TCP Server
• Receives notification messages
•
•
•
•
Descriptive name of your choice
Network address (IP address or host name)
User Name and Password
Port number
Descriptive name of your choice
Network address (IP address or host name)
User Name and Password
Upload path e.g. images/
Port number
Use passive mode if there is a firewall between the camera
and FTP server
• Use temporary file if your FTP server doesn’t allow an existing
file to be overwritten by a new file with the same name
For details on each setting, please see the online help
available from each web page.
When the setup is complete, the connection can be tested by clicking the Test button (the
connection test takes approximately 10 seconds).
AXIS 210A/211A - Event Configuration
Configuring Event
Types
An Event Type describes
how and when the camera
performs certain actions.
Example: If somebody passes in
front of the camera and an event that
uses motion detection has been configured to act on this, the camera can
record and save images to an FTP
server, and/or send a notification e-mail to a pre-configured e-mail address with a pre-configured message. Images
can be sent as e-mail attachments.
Triggered Event
A triggered event can be activated by:
•
•
•
•
a push button connected to the camera’s input port
a manual action such as clicking the trigger button in the web interface
detected movement in a configured motion detection window
on restart (reboot) after power loss
How to set up a triggered event
This example describes how to set up the camera to upload images when the main door is
opened:
1. Click Add triggered on the Event Types page.
2. Enter a descriptive name for the event, such as Main door open.
3. Set the priority - High, Normal or Low (see the online help).
4. Set min time interval between triggers - this is the minimum time period that
the event type must wait after a trigger and before the next trigger. The interval
commences as soon as the first trigger occurs. The shortest possible interval is 1
second and the longest is 23 hours, 59 minutes and 59 seconds. If you do not
want to not use a minimum interval, set this option to 00:00:00
5. Set the Respond to Trigger... parameters to define when the event is active, such
as only after office hours.
6. Select the trigger alternative from the Triggered by... drop-down list. For example
select Input ports, for a sensor connected to the door.
7. Set the When Triggered... parameters, that is, define what the camera does if the
main door is opened, such as upload images to an FTP server or send an e-mail
notification.
8. Click OK to save the event in the Event Types list.
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38 AXIS 210A/211A - Event Configuration
Please see the online help
for descriptions of each available option.
Note: Up to 10 event types can be configured in the cameras, and up to 3 of these can be configured to upload
images. Files names can be formatted according to specific requirements. See File Naming & Date/Time
Formats online help.
Pre-trigger and Post-trigger buffers
This function is very useful when checking to see what happened immediately before
and/or after a trigger, e.g. 5 seconds before and/or after a door was opened. Check the
Upload images checkbox under Event Types > Add Triggered... > Triggered by... . All
uploaded images are JPEG images.
Include pre-trigger buffer - images stored internally in the server from the time
immediately preceding the trigger. Check the box to enable the pre-trigger buffer, enter the
desired length of time and specify the required image frequency.
Include post-trigger buffer - contains images from the time immediately after the trigger.
Configure as for pre-trigger.
Notes: Pre-trigger and Post-trigger buffers are lost if the connection to the event server fails.
The maximum length of the pre-/post-buffer depends on the video image size and selected frame rate.
If the pre- or post-buffer is too large for the camera’s internal memory, the frame rate is reduced and individual images may be missing. If this occurs, an entry is created in the unit's log file.
Continue image upload (unbuffered) - enables the upload of video images for a fixed
length of time. Specify the length of time for the uploaded recording, in seconds, minutes
or hours, or for as long as the trigger is active. Finally, set the desired image frequency to
the maximum (the maximum available) or to a specified frame rate. The frame rate is the
best possible, but might not be as high as specified, especially if uploading via a slow
connection.
Scheduled Event
A Scheduled event can be activated at preset times, in a repeating pattern on selected
weekdays.
Configuration example:
1. Click Add scheduled on the Event types page.
2. Enter a descriptive name for the event, such as “Scheduled e-mail upload.”
3. Set the priority (High, Normal or Low).
4. Set the Activation Time parameters (24h clock) defining when the event is active,
e.g. start on Sundays at 13.00 for a duration of 12 hours.
5. Set the When Activated... parameters, defining what the camera does at the
specified time, such as send uploaded images to an e-mail address.
AXIS 210A/211A - Event Configuration
6. Click OK to save the Event in the Event Types list.
Please see the online help
for descriptions of each available option.
Camera Tampering
The camera tampering application generates an alarm whenever the camera is
repositioned, or when the lens is covered, sprayed or severely put out of focus.
The Minimum duration parameter defines the time that must elapse before the alarm goes
off after the tampering. This helps prevent false alarms.
Check the Alarm for dark images box if there should be an alarm when the camera lens is
sprayed and the image is dark.
Motion Detection
Motion detection is used to generate an alarm whenever movement occurs (or stops) in the
video image. A total of 10 Include and/or Exclude windows can be configured.
• Included windows target specific areas within the whole video image
• Excluded windows define areas within an Include window that should be ignored
(areas outside Include windows are automatically ignored)
Once configured, the motion detection windows appear in the list of available triggers, for
triggering events. See “How to set up a triggered event” on page 37.
Note: Using the motion detection feature may decrease the camera’s overall performance.
Configuring Motion Detection
1. Click Motion Detection in the Event Configuration menu.
39
40 AXIS 210A/211A - Event Configuration
2. Click the Add Window button.
3. Select the Include or Exclude option to define an Include or Exclude window, and
enter a descriptive name in the field below.
4. Adjust the size (drag the bottom right-hand corner) and position (click on the text
at the top and drag to the desired position).
5. Adjust the Object Size, History and Sensitivity profile sliders (see table below for
details). Any detected motion within an active window is then indicated by red
peaks in the Activity window (the active window has a red frame).
6. Click Save.
Note: To exclude parts of the Include window, click the Configure Excluded Windows button and position the
Exclude window as required, within the Include window.
Please see the online help
for descriptions of each available option.
Object Size
History
Sensitivity
High level
Only very large objects
trigger motion detection
An object that appears in the region trig- Ordinary colored objects on ordinary
gers the motion detection for a long
backgrounds trigger the motion detection
period
Low level
Even very small objects
trigger motion detection
An object that appears in the region trig- Only very bright objects on a dark backgers motion detection for only a very
ground trigger motion detection
short period
Default value
Low
Medium to High
Medium to High
Examples:
•
•
•
Avoid triggering on small objects in the video image by setting the object size level to high.
To reduce the number of triggers if there is a lot of movement during a short period of time, select a high
history level.
To only detect flashing light, low sensitivity can be selected. In other cases, a high sensitivity level is
recommended.
Port Status
Under Event Configuration > Port Status there is a list showing the status for the
cameras’s input and output. This is for the benefit of Operators, who have no access to the
System Options section.
Example: If the Normal state for a push button connected to an input is set to Open circuit - as long as the button is not pushed, the state is inactive. If the button is pushed, the state of the input changes to active.
AXIS 210A/211A - System Options
System Options
Security
User access control is enabled by default, when the administrator sets the root password on
first access. An administrator can set up other users, by assigning user names and
passwords. It is also possible to allow anonymous viewer login, which means that anybody
may access the Live View page.
The AXIS 210A/211A Network Camera supports several methods of user authentication:
HTTP Basic Authentication - This authenticates the user by requesting a user name and a
password. The exchange of network credentials is in simple base64 coding and is not
encrypted.
HTTP Digest Authentication - This method also requests a user name and password, but
the exchange of credentials is encrypted, which secures it against eavesdropping.
Users
User List - the user list displays the authorized users and user groups (levels):
Viewer
Provides the lowest level of access, which only allows access to the Live View page.
Operator
An operator can view the Live View page, create and modify event types and adjust certain other
settings. Operators have no access to the System Options.
Administrator
An administrator has unrestricted access to all the setup options and can determine the registration
of all other users.
User Settings - check the relevant checkboxes to enable:
• Anonymous viewer login - allows any viewer direct access to the Live View
page.
• Maximum number of simultaneous viewers limited to - enter a value here to
restrict the number of unicast viewers accessing the unit. This is useful if you
need to save on bandwidth. (Note that all multicast viewers count as one viewer.)
IP Address Filtering
Enable IP Address Filtering: To allow or deny access to the AXIS 210A/211A Network
Camera check the box Enable IP address filtering. Once enabled, the IP addresses in the
list are allowed or denied access according to the choice made in the drop-down list
Allow/Deny the following IP addresses.
The administrator can add up to 256 IP address entries to the list (a single entry can
contain multiple IP addresses). The users from these IP addresses need to be specified in the
user list with the appropriate access rights. This is done from Setup > System Options >
Security > Users.
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42 AXIS 210A/211A - System Options
Referrals - To prevent unauthorized clients from including the video stream from the
cameras into external Web pages, check the Referrals checkbox and enter the IP address or
host name of the computer that hosts the Web pages with the included video stream.
Several IP addresses/host names can be defined and are separated by semicolons (;). This
option is only applicable to Motion JPEG video streams.
Notes: If the referrals feature is enabled and you wish to also allow normal access to the Live View page, the
product's own IP address or host name must be added to the list of allowed referrers.
Restricting referrers has no effect on an MPEG-4 video stream. To restrict an MPEG-4 stream, IP address filtering must be enabled.
Restricting referrers is of greatest value when not using IP address filtering. If IP address filtering is used,
then the allowed referrers are automatically restricted to those allowed IP addresses.
HTTPS
The AXIS 210A and the AXIS 211A both support encrypted browsing using HTTPS.
A self-signed certificate can be used until a Certificate Authority-issued certificate has
been obtained. Click the Create self-signed Certificate button to install a self-signed
certificate. Although self-signed certificates are free and offer some protection, true
security is implemented after the installation of a signed certificate issued by a certificate
authority.
A signed certificate can be obtained from an issuing Certificate Authority by clicking the
Create Certificate Request button. When the signed certificate is returned, click the Install
signed certificate button to import the certificate. The properties of any certificate request
currently resident in the camera or installed can also be viewed by clicking the
Properties... button. The HTTPS Connection Policy must also be set in the drop-down lists
to enable HTTPS in the camera.
For more information, please refer to the online help.
IEEE 802.1x
IEEE 802.1x is an IEEE standard for port-based Network Admission Control. It provides
authentication to devices attached to a network port (wired or wireless), establishing a
point-to-point connection, or, if authentication fails, preventing access on that port.
802.1x is based on EAP (Extensible Authentication Protocol).
In a 802.1x enabled network switch, clients equipped with the correct software can be
authenticated and allowed or denied network access at the Ethernet level.
AXIS 210A/211A - System Options
Clients and servers in an 802.1x network may need to authenticate each other by some
means. In the Axis implementation this is done with the help of digital certificates
provided by a Certification Authority. These are then validated by a third-party entity,
such as a RADIUS server, examples of which are Free Radius and Microsoft Internet
Authentication Service.
To perform the authentication, the RADIUS server uses various EAP methods/protocols, of
which there are many. The one used in the Axis implementation is EAP-TLS
(EAP-Transport Layer Security).
The AXIS network video device presents its certificate to the network switch, which in turn
forwards this to the RADIUS server. The RADIUS server validates or rejects the certificate
and responds to the switch, and sends its own certificate to the client for validation. The
switch then allows or denies network access accordingly, on a preconfigured port.
43
44 AXIS 210A/211A - System Options
The authentication process
Axis video device
3
Certificate
Q: Certificate OK?
A: OK
2
Network
switch
Q: Certificate OK?
A: OK
4
RADIUS
server
1
Certificate
Authority (CA)
Certificate
Protected network
1. A CA server provides the required signed certificates.
2. The Axis video device requests access to the protected network at the network switch.
The switch forwards the video device’s CA certificate to the RADIUS server, which then
replies to the switch.
3. The switch forwards the RADIUS server’s CA certificate to the video device, which
also replies to the switch.
4. The switch keeps track of all responses to the validation requests. If all certificates are
validated, the Axis video device is allowed access to the protected network via a
preconfigured port.
RADIUS
RADIUS (Remote Authentication Dial In User Service) is an AAA (Authentication,
Authorization and Accounting) protocol for applications such as network access or IP
mobility. It is intended to work in both local and roaming situations.
CA servers
In cryptography, a Certification Authority (CA) is an entity that provides signed digital
certificates for use by other parties, and thus acts a trusted third party.
There are many commercial CAs that charge for their services. Institutions and
governments may have their own CA, and there are free CAs available.
AXIS 210A/211A - System Options
Date & Time
Current Server Time - displays the current date and time (24h clock). The time can be
displayed in 12h clock format in the Overlay Images (see below).
New Server Time - select your time zone from the drop-down list. If you want the server
clock to automatically adjust for daylight savings time, select the Automatically adjust for
daylight saving time changes.
From the Time Mode section, select the preferred method to use for setting the time:
• Synchronize with computer time - sets the time from the clock on your
computer.
• Synchronize with NTP Server - the camera obtains the time from an NTP server
every 60 minutes. The NTP server's IP address or host name must be specified in
the TCP/IP Advanced Settings - see page 46.
• Set manually - this option allows you to manually set the time and date.
Note: Note that if using a host name for the NTP server, a DNS server must be configured under TCP/IP settings.
See Network > Basic TCP/IP Settings below.
Date & Time Format Used in Images - specify the formats for the date and time (12h or
24h) displayed in the Live View video streams.
Use the predefined formats or use your own custom date and time formats. See Advanced
File Naming & Date/Time Formats in the help files
for information on how to create
your own file formats.
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46 AXIS 210A/211A - System Options
Network
Basic TCP/IP Settings
IP Address Configuration
Your Axis network camera supports both IP version 4 and IP version 6. Both versions may
be enabled simultaneously, and at least one version must always be enabled.
When using IPv4, the IP address can be set automatically via DHCP, or a static IP address
can be set manually.
If IPv6 is enabled, your camera will receive an IP address according to the configuration in
the network router.
There are also options for setting up notification of changes in the IP address, and for
using the AXIS Internet Dynamic DNS Service. For more information on setting the IP
address, please see the online help.
Notes:
• DHCP is a protocol for automatic IP address assignment on a network. IP address
assignment via DHCP may lead to the situation where the IP address changes and you lose
contact with the camera. Configure the options for notification of IP address change (under
Services) to receive notification from the camera when the IP address changes.
• Alternatively, if your DHCP server can update a DNS server, you can access the AXIS
210A/211A by host name which is always the same, regardless of the IP address.
Services
Options for notification of IP address change - if the IP address for the video server
changes, e.g. automatically by DHCP, you can choose to be notified of the change. Click
Settings... and enter the required information.
AXIS Internet Dynamic DNS Service - The AXIS Internet Dynamic DNS Service can
provide your Axis product with its own URL (web address), which can then be used to
access it over the Internet. The product can be unregistered from the service at any time.
To do this click Settings... and follow the instructions. For more information, please refer
to the online help.
Advanced TCP/IP Settings
DNS Configuration
DNS (Domain Name Service) provides the translation of host names to IP addresses on
your network.
Obtain DNS server address via DHCP - automatically use the DNS server settings provided
by the DHCP server. Click the View button to see the current settings.
AXIS 210A/211A - System Options
Use the following DNS server address - enter the desired DNS server by specifying the
following:
Domain name - enter the domain(s) to search for the host name used by the AXIS
210A/211A. Multiple domains can be separated by semicolons (;). The host name is always
the first part of a Fully Qualified Domain Name, e.g. myserver is the host name in the Fully
Qualified Domain Name myserver.mycompany.com where mycompany.com is the
Domain name.
DNS servers - enter the IP addresses of the primary and secondary DNS servers.
Note: This is not mandatory with regard to secondary DNS servers.
NTP Configuration
The AXIS 210A/211A can obtain the correct time from an NTP server. The address for the
NTP server can either be obtained via the DHCP server, or it can be entered manually.
Host Name Configuration
The AXIS 210A/211A can be accessed using a host name, instead of an IP address. The
host name is usually the same as the assigned DNS Name.
For more information, please see the online help
Link-Local IPv4 Address
This is enabled by default and assigns the AXIS 210A/211A an additional IP address for
use with UPnP™. The AXIS 210A/211A can have both a Link-Local IP and a
static/DHCP-supplied IP address at the same time - these will not affect each other.
HTTP
The default HTTP port number (80) can be changed to any port within the range
1024-65535. This is useful for simple security port mapping.
HTTPS
The default HTTPS port number (443) can be changed to any port within the range
1024-65535. HTTPS is used to provide encrypted web browsing.
NAT Traversal (port mapping) for IPv4
A broadband router allows devices on a private network (LAN) to share a single connection
to the Internet. This is done by forwarding network traffic from the private network to the
“outside” i.e. the Internet. Security on the private network (LAN) is increased since most
broadband routers are pre-configured to stop any attempt to access the private network
(LAN) from the public network/Internet.
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48 AXIS 210A/211A - System Options
Use NAT traversal when your AXIS 210A/211A is located on an intranet (LAN) and you
wish to make it available from the other (WAN) side of a NAT router. With NAT traversal
properly configured, all HTTP traffic to an external HTTP port in the NAT router is
forwarded to the camera.
LAN (intranet)
WAN (internet)
Broadband
(NAT)
router
Notes:
ISP
• For NAT traversal to work, this must also be supported by the broadband router.
• The broadband router has many different names: “NAT router”, “Network router“,
Internet Gateway”, “Broadband sharing device” or “Home firewall” but the essential purpose
of the device is the same.
Enable/Disable - When enabled, the AXIS 210A/211A attempts to configure port mapping
in a NAT router on your network, using UPnP™. Note that UPnP™ must be enabled in the
camera (see System Options > Network > UPnP).
Use manually selected NAT router - Select this option to manually select a NAT router
and enter the IP address for the router in the field provided.
If a router is not manually specified, the AXIS 210A/211A automatically searches for NAT
routers on your network. If more than one router is found, the default router is selected.
Alternative HTTP port - Select this option to manually define an external HTTP port. Enter
the port number in the field provided. If no port is entered here a port number is
automatically selected when NAT traversal is enabled.
Notes:
• An alternative HTTP port can be used/be active even if NAT traversal is disabled. This is
useful if e.g. your NAT router does not support UPnP and you need to manually configure
port forwarding in the NAT router.
• If you attempt to manually enter a port that is already in use, another available port us
automatically selected.
• When the port is selected automatically it is displayed in this field. This can be changed
by entering a new port number and clicking Save.
FTP
The FTP server running in the AXIS 210A/211A enables the upload of e.g. new firmware,
user applications, etc. Check the box to enable the service.
RTSP
AXIS 210A/211A - System Options
The RTSP protocol allows a connecting client to start an MPEG-4 stream. Enter the RTSP
port number to use. The default setting is 554.
Network Traffic
The default setting is Auto-negotiate which means that the correct speed is automatically
selected. If necessary, you can set the connection speed by selecting it from the drop-down
list.
Maximum bandwidth - Specify, in Mbit/s or kbit/s, the maximum bandwidth the AXIS
210A/211A is allowed to use on your network. This is a useful function when connecting
the camera to busy or heavily loaded networks. The default setting is Unlimited.
Note: When using MPEG-4 as the video format, remember that setting a maximum bandwidth value here may
create problems for individual video streams if the maximum value is less than the sum of the bit rates set
for the video streams.
For more information, please see the online help
.
SOCKS
SOCKS is a network proxy protocol. The cameras can be configured to use a SOCKS server
to reach networks on the other side of a firewall/proxy server. This functionality is useful if
the camera is located on a local network behind a firewall, but notifications, uploads, and
alarms need to be sent to a destination outside the local network (such as to the Internet).
QoS
Quality of Service (QoS) provides the means to guarantee a certain level of a specified
resource to selected traffic on a network. Quality can be defined as a maintained level of
bandwidth, low latency, no packet losses, and so on. The main benefits of a QoS-aware
network can be summarized as:
• The ability to prioritize traffic and thus allow critical flows to be served before
flows with lesser priority.
• Greater reliability in the network, thanks to the control of the amount of bandwidth an application may use, and thus control over bandwidth races between
applications.
49
50 AXIS 210A/211A - System Options
The QoS in Axis network video products marks the data packets for various types of
network traffic originating from the product. This makes it possible for network routers
and switches to e.g. reserve a fixed amount of bandwidth for these types of traffic. The
following types of traffic are marked:
• live video
• live audio
• event/alarm traffic
• management network traffic.
QoS Settings
For each type of network traffic supported by your Axis network video product, enter a
DSCP (Differentiated Services Codepoint) value. This value is used to mark the traffic’s IP
header. When the marked traffic reaches a network router or switch, the DSCP value in the
IP header tells the router or switch which type of treatment to apply to this type of traffic,
for example, how much bandwidth to reserve for it.
Note that DSCP values can be entered in decimal or hex form, but saved values are always
shown in decimal.
For more information on Quality of Service, please see the Axis support web at
www.axis.com/techsup
SMTP (email)
Enter the host names or addresses for your primary and secondary mail servers in the
fields provided, to enable the sending of event and error e-mail messages from the camera
to predefined addresses via SMTP.
SNMP
The Simple Network Management Protocol (SNMP) allows remote management of network
devices. Depending on the level of security required, select the version of SNMP to use. The
three levels of security are:
• SNMP V1 - includes no security.
• SNMP V2c - uses very simple security. The community name can be specified as a
password for read or read/write access to all supported SNMP objects. The community is the the group of network devices using SNMP.
• SNMP V3 - provides encryption and secure passwords. HTTPS must be enabled.
AXIS 210A/211A - System Options
UPnP™
The cameras includes support for UPnP™. UPnP™ is enabled by default, and the network
camera then is automatically detected by operating systems and clients that support this
protocol. If also enabled on your computer, the camera is automatically detected and a new
icon is added to “My Network Places.”
Note: UPnP must also be enabled on your Windows XP or ME computer. To do this, open the Control Panel from
the Start Menu and select Add/Remove Programs. Select Add/Remove Windows Components and open
the Networking Services section. Click Details and then select UPnP as the service to add.
RTP
These settings are for the IP addresses, port numbers, and Time-To-Live values to use for
media streams in the MPEG-4 format. Only certain IP addresses and port numbers should
be used for these streams. For more information, please see the online help.
Bonjour
Your Axis network camera includes support for Bonjour. When enabled, the camera is
automatically detected by operating systems and clients that support this protocol.
Ports & Devices
I/O Ports - the pinout, interface support and the control and monitoring functions
provided by this connector are described in The I/O Terminal Connector, on page 55.
LED
The Status indicator LED on the front of the camera can be set to flash at a configurable
interval (or to not light up at all) whenever the unit is accessed. For a listing of all LED
behavior, see page 8, or the online help.
Note: The LED does not flash when the stream is retrieved using MPEG-4 multicast.
Maintenance
• Restart - the camera is restarted without changing any of the settings. Use this
method if the unit is not behaving as expected.
• Restore - the unit is restarted and most current settings are reset to factory default
values. The settings that are reset are as follows:
• the boot protocol (DHCP or static)
• the static IP address
• the default router
• the subnet mask
51
52 AXIS 210A/211A - System Options
• the system time
• Default - the default button should be used with caution. Pressing this returns all
of the camera's settings (including the IP address) to the factory default values.
Upgrade Server - See Upgrading the Firmware, on page 64.
Backup - click this button to take a backup of all the parameters, and any user-defined
script. You can then return to the previous settings, if settings are changed and there is
unexpected behavior.
Restore - click the Browse button to locate the saved backup file (see above) and then click
the Restore button. The settings are restored to the previous configuration.
Note: Backup and Restore can only be used on the same unit running the same firmware. This feature is not
intended for the configuration of multiple units or for firmware upgrades.
Support
The Support Overview page provides valuable information on troubleshooting and
contact information, should you require technical assistance.
System Overview - is a quick look over the camera’s status and settings. Information be
found here includes the camera’s Firmware version, IP address, Security, Event and
Image Settings and Recent Log Items. Many of the captions are also links to the proper
Setup page to conveniently make adjustments in the cameras settings.
Logs & Reports - when contacting Axis support, please be sure to provide a valid Server
Report with your query.
Information
The Log file, the Server Report and the Parameter List all provide valuable information
for troubleshooting and when contacting Axis support.
Configuration
Log Level for Log Files - from the drop-down list, select the level of information to be
added to the Log file
Log Level for E-mail - select the level of information from the drop-down list to send as
e-mail and enter the destination e-mail address.
Advanced
Scripting - this an advanced function that provides the means for customizing and using
scripts.
AXIS 210A/211A - System Options
Caution!
The scripting function is a very powerful tool. Improper use may cause unexpected
behavior or even loss of contact with the unit. If a script does cause problems, reset the
unit to its factory default settings (in which case, a previously saved backup file is useful
for returning the unit to its latest configuration). Axis recommends that you do not use
this function unless you fully understand the consequences. Axis support provides no
assistance for customized scripts.
For more information, please visit the Developer pages at www.axis.com/developer
Plain Config - this function is for the advanced user with previous experience of
configuring Axis cameras. All parameters can be set and modified from this page. Help is
available via the links on the standard setup pages.
Resetting to Factory Default Settings
To reset the cameras to the original factory default settings, go to the System Options >
Maintenance web page (as described in Maintenance, on page 51) or use the Control
button on the side of the camera (see page 7) as described below:
Using the Control Button
To reset the cameras to the factory default settings using the Control Button:
1. Disconnect the power adapter, or the network cable if using PoE
(AXIS 210A/AXIS 211A only).
2. Press and hold the Control button while reconnecting the power.
3. Keep the Control button pressed until the Status Indicator color changes to amber
(this may take up to 15 seconds).
4. Release the Control button.
5. When the Status Indicator changes to green (which may take up to 1 minute), the
process is complete and the cameras has been reset. The unit now has the default
IP address 192.168.0.90.
Note: For other methods of setting the IP address, please refer to the product’s Installation Guide that accompanies the product, or download a copy from www.axis.com
Language
The language used in the AXIS 210A/AXIS 211A can be changed so that all web pages
appear in the selected language.
You need to upload the language file first, before you can select it. Click the Browse button
and locate the language file. Click Upload Language to upload the file. The new language
now appears in the list under Select Language. Select the language and click Save to save
the selection.
53
54 AXIS 210A/211A - System Options
About
Here you can find basic information about your network camera. You can also view third
party software licenses.
AXIS 210A/211A - The I/O Terminal Connector
The I/O Terminal Connector
Pinout and Interface
The 4-pin I/O terminal connector provides the interface to:
• 1 transistor output
• 1 digital input
• auxiliary power and GND
The terminal connector is used in applications for motion detection, event triggering, time
lapse recording, alarm notification via e-mail, image storage to FTP locations, and so on.
• Input - for connecting a push button for example. If the push button is pressed,
the state changes and the input becomes active (shown under Event Configuration > Port Status).
• Output - connects an alarm device that can be activated by Output buttons on the
Live View page, or by an Event Type. The output shows as active (Event Configuration > Port Status) if the alarm device is activated.
Pin 4
Pin 3
Pin 2
Pin 4
Pin 1
Pin 3
Pin 2
Pin 1
Pin
Function
Description
4
Transistor Output
With a maximum load of 100mA and a maximum voltage of 24V DC, this output
has an open-collector NPN transistor with the emitter connected to pin 1 (GND).
If used with an external relay, a diode must be connected in parallel with the load,
for protection against voltage transients.
3
Digital Input
Connect to GND to activate, or leave floating (or unconnected) to deactivate.
2
Auxiliary DC Power Input
7-20 VDC/max 5W. Electrically connected in parallel with the PS-K power
connector, this pin provides an auxiliary connector for mains power to the unit. If
the unit is powered via this pin, a fuse should be used (rating: 1A Slow).
This pin can also be used to power auxiliary equipment, max 100mA, but note that
this is not possible when the AXIS 210A/AXIS 211/211A is powered by PoE.
1
GND
Ground
Connect input/output devices to the terminal connector as follows:
1. Loosen the corresponding screw on top of the pin (see above for the correct pin).
2. Push the cable into the connector and secure it by fastening the screw.
55
56 AXIS 210A/211A - The I/O Terminal Connector
3. Once devices are connected, connect the terminal connector to the camera,
making sure that all cables are securely fastened.
Schematic Diagram - Terminal Connectors
3.3V
Switch
Mode
Power
Supply
+
PS-K 9W
-
+
2
e.g., doorbell
GND
Relay
1
3
Device
4
AXIS 210A/211A - Technical Specifications
Technical Specifications
Item
Specification
Models
• AXIS 210A: indoor use only
• AXIS 211A: varifocal DC-Iris; indoor/outdoor
Image sensor
• 1/4” Sony Wfine progressive scan RGB CCD
Lens
• AXIS 210A: 4.0 mm, F1.2, fixed iris, CS mount
• AXIS 211A: 3.0 - 8.0 mm, F1.0, DC-iris, CS mount
Angle of view
• AXIS 210A: 48° horizontal
• AXIS 211A: 27º-67º horizontal
Minimum illumination
• AXIS 210A: 1.0 lux, F1.2
• AXIS 211A: 0,75 lux, F1.0
Video compression
• Motion JPEG
• MPEG-4 Part 2 (ISO/IEC 14496-2), Profiles: ASP and SP
Resolutions
16 resolutions from 640 x 480 to 160 x 120 via API, 5 selections via configuration
web page
Frame rate
• Motion JPEG:
Up to 30 fps in all resolutions
• MPEG-4:
Up to 25 fps at 640x480
Up to 30 fps at 480x360 or lower
Video streaming
• Simultaneous Motion JPEG and MPEG-4
• Controllable frame rate and bandwidth
• Constant and variable bit rate (MPEG-4)
Image settings
• Compression levels: 11 (Motion JPEG)/23 (MPEG-4)
• Rotation: 90º, 180º, 270º
• Mirroring
• Configurable color level, brightness, contrast, exposure, white balance, fine
tuning of behavior at low light
• Overlay capabilities: time, date, privacy mask, text or image
Shutter time
• 1/12500 to 2 sec
57
58 AXIS 210A/211A - Technical Specifications
Item
Specification
Audio
• Two-way (full or half duplex), one-way or audio off.
• Encoding formats (selected under System Options):
ADPCM format at 24kbps, 8 kHz sampling (G.726 - select G723 from
drop-down list)
ADPCM format at 32kbps, 8 kHz sampling (G.726 - select G721 from
drop-down list)
PCM μ−law format at 64kbps, 8 kHz sampling (G.711 default)
• Built-in microphone, external microphone input or line input. Mono audio
output (line level) connects to PA system or active speaker with built-in
amplifier.
• External audio input: Single 3.5mm input for a mono microphone, or line-in
mono signal (left channel is used from a stereo signal).
• Microphone input sensitivity: High = max -38 dBu (27 mVpp), Low = max -18
dBu (275 mVpp)
• Line input - max: 11.2 dBu (8.0 Vpp); Line output - max: 3Vpp
• DC power through input connector for external microphones supported.
• Audio output (line level) connects to PA system or active speaker with built-in
amplifier. Headphones can also be connected. A stereo connector must be used
for the audio out.
• Audio output: max 3.0 Vpp (+2.7dBu)
• Audio output impedance: min 38 ohm; max 10 ohm
• Audio input impedance: 7kohm
• Audio compression: G.711 PCM 64kbit/s, G.726 ADPCM 32 or 24 kbit/s
Security
• Multiple user access levels with password protection
• IP address filtering
• HTTPS encryption
• Network access control IEEE801.1X
• User access log
Users
• 20 simultaneous users
• Unlimited users using multicast (MPEG-4)
Language support
(Web interface)
• English. Downloadable language files for French, German, Italian, Japanese and
Spanish are available at www.axis.com/techsup.
• Other language files may also be available
Alarm and event management • Events triggered by built-in motion detection, audio detection, active tampering
alarm, external inputs or according to a schedule.
• Image upload over FTP, email and HTTP Notification over TCP, email, HTTP and
external outputs.
• Pre- and post alarm buffer: up to 9 MB (up to 5 min of 320x240 video at 4
frames per sec).
Connectors
Casing
• RJ-45 for Ethernet 10BaseT/100BaseTX
• Terminal block for 1 alarm input, 1 output and alternative power connection
• 3.5 mm jack for Mic in (max 270mVpp) or Line mono input (3.2Vpp)
• 3.5 mm jack for Line mono output (3.0Vpp)
• Output impedance: 32 ohm
Plastic
AXIS 210A/211A - Technical Specifications
Item
Specification
Processors and memory
• CPU: ETRAX 100LX 32bit
• Video processing and compression: ARTPEC-2
• RAM: 32 MB
• Flash: 8 MB
• Battery backed up real-time clock
Power
• 7-20 V DC max 7 W
• PoE IEEE802.3af Class 2
Operating conditions
• 5 - 45 ºC (41 – 113 ºF), humidity 20 - 80% RH
Installation, management and • AXIS Camera Management tool on CD and web-based configuration
maintenance
• Configuration of backup and restore
• Firmware upgrades over HTTP or FTP, firmware available at www.axis.com
Video access from
Web browser
• Camera live view,
• Video recording to file (ASF),
• Sequence tour for up to 20 external Axis video sources,
• Customizable HTML pages
Minimum web browsing
requirements
• Pentium III CPU 500 MHz or higher, or equivalent AMD
• 128 MB RAM
• AGP graphics card 32 MB RAM, Direct Draw
• Windows XP, 2000, 2003 Server
• DirectX 9.0 or later
• Internet Explorer 6.x or later
• For other operating systems and browsers see www.axis.com/techsup
System integration support
• Open API for application integration including AXIS VAPIX API*, AXIS Media
Control SDK*, event trigger data in video stream
• Quality of Service (QoS) Layer 3, DiffServ Model
• Embedded Linux operating system
Supported protocols
• IPv4/v6, HTTP with Digest Authentication, HTTPS, SSL/TLS*, TCP, QoS,
SNMPv1/v2c/v3 (MIB-II), RTSP, RTP, UDP, IGMP, RTCP, SMTP, FTP, ICMP DHCP,
UPnP, Bonjour, ARP, DNS, DynDNS, SOCKS, IEEE802.1X. More information on
protocol usage available at www.axis.com
* Available at www.axis.com
*This product includes software developed by the Open SSL Project for use in the
Open SSL Tool kit (www.openssl.org)
Included accessories
• Power supply 9 V DC
• Stand
• Connector kit
• Installation Guide
• CD with installation tool, software and User’s Manual
• MPEG-4 licenses (1 encoder, 1 decoder)
• MPEG-4 decoder (Windows)
Video management software
(not incl.)
• AXIS Camera Station - Surveillance application for viewing, recording and
archiving up to 50 cameras
See www.axis.com/partner/adp_partners.htm for more software applications via
partners
59
60 AXIS 210A/211A - Technical Specifications
Item
Specification
Accessories (not incl.)
• Housings for adverse indoor/outdoor environments
• Power over Ethernet midspans
• AXIS 292 Network Video Decoder
• MPEG-4 Decoder multi-user license pack.
Approvals
• EN 55022 Class B
• EN 61000-3-2
• EN 61000-3-3
• EN 55024
• FCC Part 15 Subpart B Class B
• ICES-003 Class B
• VCCI Class B
• C-tick AS/NZS 3548
• EN 60950
• Power supply: EN 60950, UL, cUL
Dimensions (HxWxD) and
weight
• AXIS 210A: 38 x 88 x 157 mm (1.5” x 3.4” x 6.2”)
• AXIS 211A: 38 x 95 x 178 mm (1.5” x 3,7” x 7.0”)
• 270 g (0.6 lb) axcl. power supply
General performance considerations
When setting up your system, it is important to consider how various settings and
situations affect performance. Some factors affect the amount of bandwidth (the bit rate)
required, others can affect the frame rate, and some affect both. If the load on the CPU
reaches its maximum, this also affects the frame rate.
The following factors are among the most important to consider:
• High image resolutions and/or lower compression levels result in larger images.
Bandwidth affected.
• Access by large numbers of Motion JPEG and/or unicast MPEG-4 clients. Bandwidth affected.
• Simultaneous viewing of different streams (resolution, compression, etc.) by different clients. Frame rate and bandwidth affected.
• Accessing both Motion JPEG and MPEG-4 video streams simultaneously. Frame
rate and bandwidth affected.
• Heavy usage of event settings affects the camera’s CPU load. Frame rate affected.
• Enabled motion detection. Frame rate and bandwidth affected.
• Heavy network utilization due to poor infrastructure. Bandwidth affected
• Viewing on poorly performing client PC’s lowers perceived performance. Frame
rate affected.
Optimizing your system
To see the bandwidth and frame rate currently required by the video stream, the AXIS
210A/211A provides a tool that can be used to display these values directly in the video
image.
AXIS 210A/211A - Technical Specifications
To do this, special format strings are added as part
of a text overlay. Simply add #r (average frame
rate in fps) and/or #b (average bandwidth in kbps)
to the overlay.
For detailed instructions, please see the online help
for Video & Image > Overlay Settings, and the
help for File Naming & Date/Time Formats.
Important!
The figures displayed here are the values as delivered by the camera. If other restrictions are currently in
force, (e.g. bandwidth limitation) these values might not correspond to those actually received by the client.
For Motion JPEG, these values are accurate as long as no frame rate limit has been specified.
Frame rates - Motion JPEG and MPEG-4
The following table show typical frame rates in frames/second (fps) for Motion JPEG and
MPEG-4 video streams from the AXIS 210A/211A.
Note that these values are guidelines only - actual values may vary.
Motion JPEG settings:
• Viewing in AMC
• Compression level = 30%
MPEG-4 settings:
•
•
•
•
•
Viewing in AMC
Compression level = 30%
Video Object Type = Advanced Simple
GOV length = 8
GOV structure = IP*
Frame rates
Motion JPEG
MPEG-4
640x480
30
25
480x360
30
30
320x240
30
30
160x120
30
30
Note: Setting the GOV structure to use “I-frames only” will increase the frame rate at the expense of the bit rate.
* The GOV structure can take two different forms; I and IP. The I-structure sends complete images
(I-images) whereas the IP-structure mostly sends the differences compared with the previous image
(P-images) and only a few I-images. The IP-structure requires much less bandwidth than the I-structure.
61
62 AXIS 210A/211A - Technical Specifications
Bandwidth
As there are many factors that affect bandwidth, it is very difficult to predict the required
amounts. The settings that affect bandwidth are:
• the image resolution
• the image compression
• the frame rate
• the MPEG-4 object type
• the MPEG-4 GOV structure
• the maximum exposure time.
There are also factors in the monitored scene that affect the bandwidth. These are:
• the amount of motion
• the image’s complexity
• the lighting conditions.
For MPEG-4, if there is only limited bandwidth available, and if this is more important
than the image quality, using a constant bit rate (CBR) is recommended. Use a variable bit
rate (VBR) if the image quality needs to be maintained at a higher level. With multiple
viewers, and If supported on the network, consider using MPEG-4 multicasting, as the
bandwidth consumption is much lower.
AXIS 210A/211A - Technical Specifications
63
64 AXIS 210A/211A - Troubleshooting
Troubleshooting
Checking the Firmware
One of your first actions when troubleshooting a problem should be to check the firmware
version. The latest version may contain a correction that fixes your particular problem. The
current firmware version in your camera can be seen on the page Setup > Basic
Configuration.
Upgrading the Firmware
Firmware is software that determines the functionality of the camera. When you upgrade
the firmware with a file from the Axis Web site, your camera receives the latest available
functionality. Always read the upgrade instructions and release notes available with each
new release, before updating the firmware.
Note: Preconfigured and customized settings are saved when the firmware is upgraded (providing the features
are available in the new firmware) although this is not guaranteed by Axis Communications. Always read
the instructions and release notes available with each new release, before upgrading the firmware.
1. Save the firmware file to your computer. The latest version of the firmware is
available free of charge from the Axis Web site at www.axis.com/techsup
2. Go to Setup > System Options > Maintenance in the camera’s web pages.
3. In the Upgrade Server section, browse to the desired firmware file on your
computer. Click Upgrade.
Notes: After starting the upgrade process, always wait at least 5-10 minutes before restarting the camera, even if
you suspect the upgrade has failed.
Your dealer reserves the right to charge for any repair attributable to faulty upgrading by the user.
Emergency Recovery Procedure
If power or the network connection to the camera is lost during the upgrade, the process
fails and the unit becomes unresponsive. A flashing red Status LED indicates a failed
upgrade. To recover the unit, follow the steps below. The serial number is found on the
label attached to the bottom of the camera.
AXIS 210A/211A - Troubleshooting
1. Unix/Linux - From the command line, type the following:
arp -s <IP address of camera> <Serial number> temp
ping -s 408 <IP address of camera>
Windows - From a command/DOS prompt, type the following:
arp -s <IP address of camera> <Serial number>
ping -l 408 -t <IP address of camera>
2. If the unit does not reply within a few seconds, restart it and wait for a reply.
Press CTRL+C to stop Ping.
3. Open a browser and type in the camera’s IP address. In the page that appears, use
the Browse button to select the upgrade file to use, e.g. axis210.bin or
axis211.bin. Then click the Load button to restart the upgrade process.
4. After the upgrade has completed (1-10 minutes), the unit automatically restarts
and shows a steady green on the Power and Status LEDs and flashing green or
amber on the Network LED.
5. Referring to the installation guide, reinstall the camera.
If the emergency recovery procedure does not get the camera up and running again, please
contact Axis support at www.axis.com/techsup/
Axis Support
If you contact Axis support, please help us to help you solve your problems, by providing
the server report, the log file and a brief description of the problem.
Server Report - go to Setup > System Options > Support Overview. The server report
contains important information about the server and its software, as well as a list of the
current parameters.
The Log file is available from Setup > System Options > Logs & Reports. The Log file
records events in the unit since the last system restart and can be a useful diagnostic tool
when troubleshooting.
65
66 AXIS 210A/211A - Troubleshooting
Symptoms, Possible Causes and Remedial Actions
Problems setting the IP address
When using ARP/Ping.
Try the installation again. The IP address must be set within two minutes after power has
been applied to the camera. Ensure the Ping length is set to 408. See the Installation
Guide.
The camera is located on a different
subnet.
If the IP address intended for the camera and the IP address of your computer are located
on different subnets, you will not be able to set the IP address. Contact your network
administrator to obtain an appropriate IP address.
The IP address is being used by another Disconnect the camera from the network. Run the Ping command. (In a Command/DOS
device
window, type ping and the IP address of the unit).
If you receive: Reply from <IP address>: bytes = 32; time = 10 ms..... - this means that
the IP address may already be in use by another device on your network. You must obtain
a new IP address and reinstall the unit.
If you see: Request timed out - this means that the IP address is available for use with
your camera. In this case, check all cabling and reinstall the unit.
Possible IP address conflict with
another device on the same subnet.
The static IP address in the camera is used before the DHCP server sets a a dynamic
address. This means that if the same default static IP address is also used by another
device, there may be problems accessing the camera. To avoid this, set the static IP
address to 0.0.0.0.
The camera cannot be accessed from a browser
The IP address has been changed by
DHCP.
1) Move the camera to an isolated network or to one with no DHCP or BOOTP server. Set
the IP address again, using the AXIS IP Utility (see the Installation Guide) or the ARP/Ping
commands.
2) Access the unit and disable DHCP in the TCP/IP settings. Return the unit to the main
network. The unit now has a fixed IP address that will not change.
3) As an alternative to 2), if dynamic IP address via DHCP or BOOTP is required, select the
required service and then configure IP address change notification from the network settings. Return the unit to the main network. The unit now has a dynamic IP address, but
will notify you if the address changes.
Proxy server.
If using a proxy server, try disabling the proxy setting in your browser.
Other networking problems.
Test the network cable and connectors by connecting it to another network device, then
Ping that device from your workstation. See the instructions above.
Cannot log in.
When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when
attempting to log in. You may need to manually type in http or https in the browser's
address bar.
Incorrect host name.
Check that the host name and DNS server settings are correct. See the basic and
advanced TCP/IP settings.
Cannot send notifications, uploads, alarms, etc, to a destination outside the local network
Firewall protection.
The camera can be configured to use a SOCKS server to reach networks on the other side
of a firewall/proxy server.
Camera is accessible locally, but not externally
Firewall protection.
Check the Internet firewall with your system administrator.
Default routers required.
Check if you need to configure the default router settings.
Poor or intermittent network connection.
Network switch.
If using a network switch, check that the port on that device uses the same setting for
the network connection type (speed/duplex) as set in the advanced TCP/IP settings.
The Auto-Negotiate setting is recommended.
AXIS 210A/211A - Troubleshooting
Video/Image problems - general
No images in browser
(Internet Explorer for Windows only)
To enable the updating of video images in Microsoft Internet Explorer for Windows, set
your browser to allow ActiveX controls. Also, make sure that AXIS Media Control (AMC)
component is installed on your workstation.
Installation of additional ActiveX com- Configure your camera to use a Java applet for updating the video images under
ponent restricted or prohibited.
Live View Config > Layout > Default Viewer for Internet Explorer. See the online help for
more information.
Image too dark or too light.
Check the video image settings. See the online help on Video and Image Settings.
Missing images in uploads.
This can occur when trying to use a larger image buffer than is actually available. Try
lowering the frame rate or the upload period.
Slow image update.
Configuring, e.g. pre-buffers, motion detection, high-resolution images, and high frame
rates, will reduce the performance of the camera.
Poor performance.
Poor performance may be caused by e.g. heavy network traffic, multiple users accessing
the unit, low performance clients, use of features such as Motion Detection, Event handling, Image rotation other than 180 degrees.
Image gradually gets darker or lighter.
When using the camera in locations lit by fluorescent lighting, check in the advanced
image settings that the Exposure control is set to Flicker-free.
Image loses focus often.
Disable the DC-Iris lens (AXIS 211A only) in the settings for Video & Image > Advanced.
Focus the camera following the instructions on page 11, and then enable the DC-Iris
lens.
Images only shown in black & white.
Check the color level setting.
Blurred images.
Refocus the camera. Check in the Video & Image > Advanced - Camera Settings that
DC-Iris (AXIS 211A only) is set to Enabled. If the images are still blurred adjust the metal
ring until the image is sharp.
Rolling dark bands or flickering in
image.
Try adjusting the Flicker-free exposure setting under advanced image settings. Note that
the 'Hold Current'/Manual setting may cause unwanted effects.
Video/image problems - MPEG-4
Lower frame rate than expected.
Check with the administrator that there is enough bandwidth available. Check also the
settings for bit rate control, in the Video & Image > Advanced > MPEG-4 settings.
Using an inappropriate video object type can also affect the frame rate. See the online
help for more information.
Check in the AMC control panel applet (MPEG-4 tab) that video processing is not set to
Decode only I frames.
Lower the image resolution.
Reduce the number of applications running on the client computer.
No MPEG-4 displayed in the
client.
Check that the correct network interface is selected in the AMC control panel applet
(network tab).
Check that the relevant MPEG-4 connection methods are enabled in the AMC control
panel applet (network tab).
In the AMC control applet, select the MPEG-4 tab and click the button Set to default
MPEG-4 decoder.
No multicast MPEG-4 displayed in the
client.
Check with your network administrator that the multicast addresses used by the
AXIS 210A/211A are valid for your network.
Multicast MPEG-4 only accessible by
local clients.
Check if your router supports multicasting, or if the router settings between the client
and the server need to be configured. The TTL (Time To Live) value may need to be
increased.
67
68 AXIS 210A/211A - Troubleshooting
Poor rendering of MPEG-4 images.
Color depth set incorrectly on clients. Set to 16-bit or 32-bit color.
If text overlays are blurred, or if there are other rendering problems, you may need to
enable Advanced Video Rendering. This is done on the MPEG-4 tab in the AMC control
panel applet.
Ensure that your graphics card is using the latest device driver. The latest drivers can
usually be downloaded from the manufacturer's web site.
If images are degrading, try decreasing the GOV length, see “Advanced Settings” on page
22.
Color saturation is different in MPEG-4 Modify the settings for your graphics adapter. Please see the adapter's documentation
and Motion JPEG.
for more information.
The test image does not display as expected.
Image settings.
Not all settings have an effect on the test image. For more information, see the help on
Image Settings.
The Power indicator is not constantly lit
Faulty power supply.
Check that you are using an AXIS PS-K power supply.
The Status and Network indicator LEDs are flashing red rapidly
Hardware failure.
Contact your Axis dealer.
The Status indicator LED is flashing red and the camera is inaccessible
A firmware upgrade has been interrupted or the firmware has otherwise
been damaged.
See the Emergency Recovery Procedure above.
Poor quality snapshot images
Screen incorrectly configured on your
workstation.
In Display Properties, configure your screen to show at least 65000 colors, i.e. at least
16-bit. Using only 16 or 256 colors will produce dithering artifacts in the image.
Browser freezes
Netscape 7.x or Mozilla 1.4 (or later)
can sometimes freeze on a slow computer.
Lower the image resolution.
Problems uploading files
Limited space.
There is only limited space available for the upload of your own files. Try deleting one or
more existing files, to free up space.
Missing images in uploads.
This can occur when trying to use a larger image buffer than is actually available. Try
lowering the frame rate or the upload period.
Overlay is not displayed
Incorrect size or location of overlay.
The overlay may have been positioned incorrectly. Refer to the online help for information on the limitations when using image overlays and privacy masks.
Motion Detection triggers unexpectedly
Changes in luminance.
Motion detection is based upon changes in luminance in the image. This means that if
there are sudden changes in the lighting, motion detection may be mistakenly triggered.
Lower the sensitivity setting to avoid problems with luminance.
No audio
Incorrect setup.
Check that the sound card in the PC and the connections to the speaker and microphone
are working. Ensure that the mute button is not pressed and the volume settings are correct. Ensure that full-duplex is selected if you want to have two way audio communication.
Post Content Length in proxy server.
The Post Content Length set in the proxy server is too low. Set the value of the Post Content Length in your proxy server to 1MB or more. You may need to contact your system
administrator to do this.
AXIS 210A/211A - Troubleshooting
Full duplex not supported.
Sound card does not support full-duplex. For information on how to check if your sound
card supports full-duplex, please visit http://support.microsoft.com
Firewall or router settings.
The AXIS 210A/211A works locally, but not externally. Check the Internet firewall settings with your system administrator or reconfigure the default router settings.
DC power not enabled for microphone. If the microphone has a built-in amplifier then the DC power must be enabled on the
Audio Settings page.
Audio volume too low/high
Volume settings incorrect.
The volume of the microphone or speaker connected to the AXIS 210A/211A is either too
high or too low. Change the volume for the speaker or microphone in the Live View page.
Input and output gain set incorrectly.
Change the input gain for the microphone and the output gain for the speaker to adjust
the audio levels on the Audio Settings page.
Poor audio quality
Too many users.
Too many users/clients connecting to the AXIS 210A/211A may affect the sound quality
adversely. Try limiting the number of clients allowed to connect on the Audio Settings
page.
User too close to microphone.
Enable the speech filter in Audio > Advanced Settings.
Feedback from speaker.
Enable the echo cancellation filter in Audio > Advanced Settings.
Background noise.
Adjust the noise cancellation threshold and attenuation to reduce background noise
levels in Audio > Advanced Settings.
CPU overloaded.
Reduce the number of listeners and viewers and decrease the image resolution and compression.
For additional assistance, please contact your reseller or see the support pages on the Axis
Website at www.axis.com/techsup
69
70 AXIS 210A/211A - Glossary of Terms
Glossary of Terms
Active Speaker - a speaker with a built-in power amplifier.
ActiveX - A control (or set of rules) used by a browser.
ActiveX controls are often downloaded and installed
automatically as required.
ADPCM - Adaptive Differential Pulse Code Modulation.
Predicts the analog signal digitally and the difference is
coded.
AMC - AXIS Media Control. The control required for
viewing video images in Internet Explorer for Windows.
Installs automatically on first use.
API - Application Programming Interface. The Axis API can
be used for integrating Axis products into other
applications.
ARP - Address Resolution Protocol. A protocol for assigning
an IP address to a physical device address that is recognized
in the local network. The ARP command can be used to set
the IP-address for your product.
ARTPEC - Axis Real Time Picture Encoder - used for video
image compression.
CCD - Charge Coupled Device. CCD is one of the two main
types of image sensors used in digital cameras. When a
picture is taken, the CCD is struck by light coming through
the camera’s lens. Each of the thousands or millions of tiny
pixels that make up the CCD convert this light into
electrons.
CGI - Common Gateway Interface. A set of rules (or a
program) that allows a Web Server to communicate with
other programs.
Client/Server - Describes the network relationship between
two computer programs in which one, the client, makes a
service request from another - the server.
dB (Decibels) - A unit to measure sound level changes. A
3dB change is the smallest level change we can hear. A 3dB
change is actually twice or half the audio power level. A
gain of 0dB leaves the signal level unchanged.
DC-Iris - This special type of iris is electrically controlled
by the Axis camera, to automatically regulate the amount of
light allowed to enter.
DNS - The Domain Name System (DNS) locates and
translates Internet domain names into IP (Internet Protocol)
addresses.
Ethernet - A widely used networking standard.
ETRAX - Axis' own microprocessor.
Firewall - A virtual barrier between a LAN (Local Area
Network) and other networks, e.g. the Internet.
FTP - File Transfer Protocol. Used for the simple transfer of
files to and from an FTP-server.
Full duplex - Transmission of data, e.g. audio, in two
directions simultaneously.
G.711 - G.711 is the international standard for encoding
telephone audio on 64 kBit/s channel. It is a pulse code
modulation (PCM) scheme operating at 8 kHz sample rate.
G.726 - Frequently used speech-compression algorithm in
telecommunications due to its high perceived speech quality
and low resource requirements.
Half duplex- A half duplex link can communicate in only
one direction, at a time. Two way communication is
possible, but not simultaneously. Walkie-talkies and CB
radios mimic this behavior in that you cannot hear the other
person if you are talking.
HTML - Hypertext Mark-up Language. Used widely for
authoring documents viewed in web browsers.
HTTP - Hypertext Transfer Protocol. The set of rules for
exchanging files (text, images, sound, video, and other files)
on the World Wide Web.
HTTPS - Hypertext Transfer Protocol over Secure Socket
Layer. A web protocol that provides encryption for page
requests from users and for the pages returned by the web
server.
Intranet - A private network limited to an organization or
corporation. Usually closed to external traffic.
IP - Internet-Protocol. See TCP/IP.
IP address - A unique number used by a network device, to
allow it to be identified and found on the network. The
32-bit IP address is made up of four groups (or quads) of
decimal digits separated by periods. An example of an IP
address is: 192.168.0.1
ISMA - Internet Streaming Media Alliance
JPEG - A standard image format, used widely for
photographs. Also known as JPG.
LAN - A local area network (LAN) is a group of computers
and associated devices that typically share common
resources within a limited geographical area.
Linux - A popular operating system, which is “open source”
and practically free of charge.
Lux - A standard unit for the measurement of light, where 1
Lux equals the light emitted from a single candle at a
distance of one meter.
Mbit/s - Megabits per second. A unit for measuring speeds
in networks. A LAN might run at 10 or 100 Mbit/s.
MPEG-4 - A standard video format, used for low bandwidth
video streams.
Multicast - The same information is sent only once and
only to the intended recipients.
NTSC - National Television Standards Committee. NTSC is
the standard format used for televisions in most of North
and Central America, and Japan.
AXIS 210A/211A - Glossary of Terms
NWAY - A network protocol that automatically negotiates
the highest possible common transmission speed between
two devices.
PAL - Phase Altering Line. PAL is the standard format used
for televisions in most of the world (other than the US,
Canada, and Japan).
PCM - Pulse Code Modulation. Analog signal converted
directly to a digital.
Ping - A small utility used for sending data packets to
network resources to check that they are working and that
the network is intact.
Pre/post alarm image - The images from immediately
before and after an alarm.
Protocol - A special set of rules governing how two entities
communicate. Protocols are found at many levels of
communication, and there are hardware protocols and
software protocols.
Router - A device that determines the next network point to
which a packet should be forwarded on its way to its final
destination. A router is often included as part of a network
switch (see below).
RTP- Real-Time Transfer Protocol. A transfer protocol
designed for delivery of live contents, e.g. MPEG-4.
Simplex - In simplex operation, a network cable or
communications channel can only send information in one
direction.
SMTP - A common e-mail protocol.
SNMP - Simple Network Management Protocol. An
application layer protocol that facilitates the exchange of
management information between network devices. It is
part of the Transmission Control Protocol/Internet Protocol
(TCP/IP) protocol suite.
Subnet Mask - An IP address consists of two components:
the network address and the host address. “Subnetting’
enables a network administrator to further divide the host
part of the address into two or more subnets. The subnet
mask identifies the subnet to which an IP address belongs.
Switch - Whilst a simple hub transmits all data to all
devices connected to it, a switch only transmits the data to
the device it is specifically intended for.
TCP/IP - Transmission Control Protocol/Internet Protocol. A
suite of network protocols that determine how data is
transmitted. TCP/IP is used on many networks, including the
Internet. TCP keeps track of the individual packets of
information and IP contains the rules for how the packets
are actually sent and received.
URL - Uniform Resource Locator. An “address" on the
network.
Varifocal - A varifocal lens provides a wide range of focal
lengths, as opposed to a lens with a fixed focal length,
which only provides one.
WAN - Wide-Area-Network. Similar to a LAN, but on a
larger geographical scale.
Web server - A program on a computer (server) providing
the resources (e.g. web pages) requested by the user (client).
71
72 AXIS 210A/211A - Index
Index
(PoE) Power over Ethernet 6
Event Servers 36
Event Types 37
Events 36
External Video 33
External Video Source 12
A
F
Symbols
Accessing the video stream 16
Action 36
Action Buttons 12, 32
Administrator 19
Advanced Simple profile 14
Alarm 39, 55
AMC Viewer Toolbar 13
Audio input 27
Audio mode 26
Audio output 28
Auxiliary Power 55
AXIS 16
AXIS Media Control 16, 27
Frame rate 21
FTP Server 36
Full duplex 6, 26, 27
B
I
H
Half duplex 6, 26, 27
Host Name 47
HTML Examples 33
HTTP 47
HTTP API 33
HTTP Server 36
HTTP-API 17
HTTPS 6, 42, 47
Backup 52
Bandwidth 14, 62
Bit rate 14
Buffer Size 38
Buffers 38
I/O Ports 51
I/O Terminal Connector 8, 55
Input 55
IP Address Filtering 41
C
Live View 12, 19
Live View Config 30
Logs & Reports 52
CGI links 33
Control Button 8, 53
Custom settings 30
D
Date & Time 45
DC Power 55
DC-Iris 6
DNS Configuration 46
DNS Server 46, 47
Domain Name 47
E
Emergency Recovery 64
L
M
Motion Detection 39
Motion JPEG 14, 17
MPEG-4 5, 14, 17
MPEG-4 protocols 15
Multicasting 15
N
NAT Traversal 47
NAT traversal 48
Network Connector 8
AXIS 210A/211A - Index 73
Network Settings 46
NTP Configuration 47
NTP Server 45
O
Other MPEG-4 clients 16
Output 55
Output Buttons 32
Output buttons 12
Own home page 32
Own web files 30
P
Pinout - I/O connectors 55
PoE 8
Port Status 40
Ports & Devices 51
Post-trigger Buffer 38
Power Connector 8
Pre-trigger Buffer 38
Pulse 12
Push to talk 27
R
Recovery 64
Referrals 42
Restore 51, 52
RTP 15
RTSP 15
S
Scheduled Event 36, 38
Security 41
Sequence Mode 12, 34
Sequence mode 12
Serial Number 8
Server Time 45
Services 46
Simple profile 14
Simplex 6, 26
SMTP 50
Snapshot button 12
SNMP 6, 50
SOCKS 49
Streaming MPEG-4 15
Support 52
Synchronization 17
System Options 41
T
TCP Server 36
TCP/IP Settings 46
Text overlay 21
Time Mode 45
Triggered Event 36
Troubleshooting 64
Two-way audio 6
U
UDP 15
Unicasting 15
Upgrade Server 52
Upload overlay/mask 22
Uploading web files 32
User Defined Links 32
Users 41
V
Variable bit rate 14
AXIS COMMUNICATIONS
<Product
Name> Quick User’s Guide
AXIS 210A/211A User’s Manual Rev. 1.03 Part No: 325320