Roche Accu-Chel User`s manual

BLOOD GLUCOSE MONITORING SYSTEM
C
User’s Manual
Roche Diagnostics
201, Boulevard Armand-Frappier
Laval, Québec (CANADA) H7V 4A2
Accu-Chek Customer Care: 1-800-363-7949
www.accu-chek.ca
M
Roche Diagnostics GmbH
Sandhofer Strasse 116
68305 Mannheim, Germany
www.accu-chek.com
0 5405327001(02) – 2010-12
ACCU-CHEK, ACCU-CHEK MOBILE and FASTCLIX
are trademarks of Roche.
M_Version04_Rev0
©2010 Roche Diagnostics
Keep the blood glucose monitoring system and all its components away from children under the age of 3.
There is a risk of suffocation if small parts (e.g., covers, caps, or similar objects) are swallowed.
Last update: 2010-12
2
Intended use
Intended use
Accu‑Chek Mobile blood glucose meter
Meter for quantitative determination of blood glucose
values in fresh capillary blood using Accu-Chek Mobile
test cassettes.
Suitable for self-testing only.
The meter may only be used for blood glu‑
cose testing by one person.
There is a risk of infections being transmitted if
the meter is used by other people, or if healthcare professionals use the same meter for testing blood glucose in more than one person. This
meter is therefore not suitable for professional
use in healthcare facilities or institutions.
Visually impaired people should not test their
blood glucose without assistance from a sighted
person.
WARNING: PATIeNTS ReCeIVING PeRIToNeAL
dIALySIS uSING SoLuTIoNS CoNTAINING
ICodexTRIN (e.g. extraneal, Icodial) should not
use the Accu-Chek Mobile test cassette. It could
cause an overestimation of glucose results.
Accu‑Chek FastClix Mobile lancing device and AST
cap
Lancing device with adjustable penetration depth
setting for obtaining capillary blood from a fingertip
with Accu-Chek FastClix lancet drums and, when a
special AST cap is used, also from alternate sites such
as the ball of the thumb.
AST cap for obtaining capillary blood from alternative
sites using the Accu-Chek FastClix Mobile lancing
device.
The lancing device and the AST cap are in‑
tended for personal use only!
They may only be used by one person for obtaining blood. There is a risk of infections being
transmitted if the lancing device or the AST cap
are used by other people, or if healthcare professionals use them to obtain blood from more
than one person. This lancing device and this
AST cap are therefore not suitable for professional use in healthcare facilities or institutions.
3
About this user’s Manual
About this User’s Manual
Please read this user’s Manual carefully and completely before testing blood glucose for the first time. If
you have any questions, please contact Accu-Chek
Customer Care at 1-800-363-7949 or visit
accu-chek.ca (see Chapter 20).
This user’s Manual helps you get to know your meter
and lancing device step by step. It provides you with all
the information you need to operate and care for your
meter and lancing device and to deal with any errors
that might occur. Remember that, in order to keep your
meter and lancing device in good working condition,
you need to follow the correct operating procedures
and also observe certain other instructions. The meter
and lancing device are precision instruments and
improper handling can impair their operation.
This user’s Manual features three symbols to draw
your attention to important information. Please read
these notes with special care.
This symbol indicates a possible risk of injury
or of damage to your own health or to the
health of others.
This symbol draws attention to actions that
could result in damage to the meter, the test
cassette, the lancing device or the AST cap.
i
This symbol draws your attention to important
information.
All instructions describing specific operations are
printed on a colored background as shown in the
following example:
1 Place your finger on the corrugated area on the tip
cover and push it in the direction of the arrow as
far as it will go.
4
About this user’s Manual
Please note:
All dates, times or results displayed in this user’s
Manual are intended only as examples. They display
results in mmol/l (e.g. 5.8 mmol/l), dates in the month
day format (e.g. Feb 26) and times in the 12-hour time
format (e.g. 06:30pm). others formats can (and will) be
displayed on your meter’s display. your meter can, for
example, display the time or date in a different format
(depending on the setting you have chosen).
We recommend that you start by getting to know all of
the features of your meter and lancing device (see
Chapter 1.1 and 1.2). Try out all the steps described in
this user’s Manual, and also practice using the meter
and lancing device.
5
Contents
Contents
1
2
6
Getting to know your meter and lancing device
13
1.1
overview of the meter ...........................................................................................................................14
1.2
overview of the lancing device ..............................................................................................................17
1.3
The blood glucose test in brief ..............................................................................................................18
1.4
The main features at a glance ...............................................................................................................20
1.5
description of menus and buttons .........................................................................................................23
elements of the menus ...................................................................................................................24
button (on/off button / enter button) .....................................................................................26
button (down) ............................................................................................................................28
button (up) ................................................................................................................................29
1.6
Turning on the meter .............................................................................................................................30
1.7
Turning off the meter ............................................................................................................................32
1.8
opening menus.....................................................................................................................................34
1.9
entering information..............................................................................................................................37
Changing numbers .........................................................................................................................37
Activating or deactivating functions ................................................................................................38
Initial steps before testing
39
2.1
Checking the contents ..........................................................................................................................39
2.2
Checking the blood glucose unit............................................................................................................40
Contents
3
2.3
Inserting the first test cassette ..............................................................................................................41
Validity of the test cassette .............................................................................................................46
2.4
Removing the protective film from the display .......................................................................................48
2.5
Removing the protective strip from the batteries ...................................................................................48
2.6
Setting the language .............................................................................................................................49
Testing blood glucose
54
3.1
Preparing the lancing device .................................................................................................................55
Inserting a lancet drum...................................................................................................................57
Setting the penetration depth .........................................................................................................59
Loading a new lancet .....................................................................................................................60
Replacing a used lancet drum ........................................................................................................61
undocking and docking the lancing device .....................................................................................62
3.2
Performing a blood glucose test ............................................................................................................64
Starting a blood glucose test by opening the tip cover ...................................................................66
Starting a blood glucose test via the Main menu .............................................................................69
obtaining a blood drop ...................................................................................................................71
Applying the blood drop to the test area..........................................................................................74
Turning off the meter ......................................................................................................................76
Alternate site testing.......................................................................................................................78
Symbols which are displayed together with the result.....................................................................86
Flagging results ..............................................................................................................................87
7
Contents
3.3
4
8
evaluating results..................................................................................................................................93
Measuring range ............................................................................................................................93
Implausible results – possible sources of error ...............................................................................94
Adjust settings
95
4.1
Settings overview..................................................................................................................................95
4.2
opening the Settings menu ...................................................................................................................98
4.3
Setting the time and date, selecting the time format ...........................................................................100
Setting the time ............................................................................................................................101
Setting the date ............................................................................................................................104
Selecting the time format .............................................................................................................107
4.4
Setting tones.......................................................................................................................................109
Turning the beeper, reminders and acoustic mode on and off........................................................111
4.5
Setting reminders ...............................................................................................................................113
Setting a new reminder ................................................................................................................115
editing an existing reminder (turn on/off, change, delete) ..............................................................118
Setting a one-time reminder in 1 hour, 2 hours or 3 hours ............................................................124
deleting a one-time reminder .......................................................................................................126
4.6
Setting a target range .........................................................................................................................128
Setting a target range ...................................................................................................................129
editing an existing target range (turn on/off, change) ....................................................................131
Contents
5
6
4.7
Setting the volume ..............................................................................................................................135
4.8
Setting the brightness .........................................................................................................................137
4.9
Setting the language ...........................................................................................................................139
Correcting a wrongly set language................................................................................................141
Using the meter as a diary
142
5.1
Retrieving saved results ......................................................................................................................143
Via the Memory menu ..................................................................................................................144
button (down) .............................................................................................................145
Via the
Viewing all saved results ..............................................................................................................146
5.2
Retrieving averages ............................................................................................................................148
5.3
Transferring results .............................................................................................................................153
and
buttons ......................................................................156
Starting the transfer using the
Starting the transfer via the Memory menu ...................................................................................157
Transferring results for further analysis.........................................................................................158
Transferring results as a table.......................................................................................................160
If the transfer is unsuccessful .......................................................................................................164
5.4
Setting the display format for viewing saved results ............................................................................165
Acoustic mode
168
6.1
Beep tone when turning on .................................................................................................................170
6.2
Beep tones during a test .....................................................................................................................170
9
Contents
7
6.3
Announcement of the result after a test...............................................................................................171
6.4
Announcement of saved test results....................................................................................................173
6.5
Announcements of warnings and error messages ...............................................................................174
Checking the meter
175
7.1
Preparing for a control test ..................................................................................................................176
7.2
Performing a control test .....................................................................................................................177
Control test not oK – possible sources of error .............................................................................186
8
Tools menu
188
9
Performing a display check
189
10 Viewing the validity of the test cassette
191
11 Cleaning the meter and lancing device
192
11.1 Cleaning the meter..............................................................................................................................192
The outside ..................................................................................................................................192
The inside ....................................................................................................................................193
11.2 Cleaning the lancing device.................................................................................................................202
12 Replacing the test cassette
203
12.1 Preparing cassette replacement ..........................................................................................................204
12.2 Replacing the cassette ........................................................................................................................205
10
Contents
13 Viewing the number of available tests
211
14 Changing the batteries
212
15 Testing and storage conditions
217
15.1 Temperature and humidity ..................................................................................................................217
15.2 Light conditions ..................................................................................................................................219
15.3 Local sources of interference ..............................................................................................................219
16 Symbols, messages, problems and error messages
221
16.1 Symbols ..............................................................................................................................................221
16.2 Messages ...........................................................................................................................................222
16.3 Problems ............................................................................................................................................228
16.4 error messages ...................................................................................................................................230
17 Disposing of the meter
236
18 Technical data
238
19 System components
241
11
Contents
20 Accu‑Chek Customer Care
242
20.1 Advice and troubleshooting .................................................................................................................242
20.2 Address ..............................................................................................................................................242
21 Alphabetical index
243
22 Menu overview
250
23 Explanation of symbols
252
12
Getting to know your meter and lancing device
1
1
Getting to know your meter and lancing device
This chapter introduces you to
It then describes
the meter
what the menus look like
the lancing device
how the meter is turned on and off
the blood glucose test
how menus are opened
the main features of the meter and lancing device
how information is entered.
You can only perform a blood glucose test or make
settings in the meter if you have performed the
initial steps before testing (see Chapter 2).
13
1
Getting to know your meter and lancing device
1.1
Overview of the meter
1
9
2
8
3
4
7
5
14
6
Getting to know your meter and lancing device
1
1 Battery compartment cover (right: from above; far
right: open)
2 Infrared window (integrated interface for transferring results to a computer, for example)
3 Batteries [1.5 V, type AAA, alkaline-manganese or
high energy batteries (2 batteries required)]
4 Lancing device (docked)
5 Tip cover (bottom right: open)
6 Test area (at the tip of the cassette ready for a test)
– this is where you apply the blood
7 down/up buttons
8 on/off and enter button
9 display
15
1
Getting to know your meter and lancing device
10
11
10 Release button for undocking the lancing device
11 Type plate
12 Release button for opening the cassette compartment cover
13 Cassette compartment cover (bottom: open)
14 Test cassette (in place in the meter)
12
13
16
14
Getting to know your meter and lancing device
1.2
1
Overview of the lancing device
15
15 Multifunction button (priming and lancing)
16 Lancet changer - lever for rotating the lancet drum
and loading a new lancet
17 Lancet drum containing 6 lancets
22
16
21
17
19
18
18 Numbers indicating depth setting
19 Rotatable cap (rotating the cap on the device sets
the penetration depth)
20 Pin-hole opening for lancet
21 depth setting indicator
22 Window showing number of available lancets
20
17
1
1.3
Getting to know your meter and lancing device
The blood glucose test in brief
1 open tip cover
2 Prime lancing device
3 obtain blood
18
Getting to know your meter and lancing device
1
4 Apply blood
5 Read result
6 Close tip cover
19
1
1.4
Getting to know your meter and lancing device
The main features at a glance
Test cassette instead of test strips
The test cassette contains a continuous tape on
which there are 50 test areas. When a test is to be
performed a test area is automatically advanced to
the tip of the cassette.
Easy testing
For testing, you do not need to press a single button.
you open the tip cover, apply blood to the test area,
read the result and close the tip cover.
Docked lancing device
you can obtain blood with the lancing device still
docked onto the meter. or you can undock the
lancing device and then use it to obtain blood.
20
Lancing device with lancet supply
A drum containing 6 sterile lancets is placed in the
lancing device. Pushing the lever on the lancing
device rotates the drum to the next lancet. This
means that you can obtain blood with a new and
sterile lancet 6 times before you have to replace the
drum.
No coding
each test cassette contains an RFId (radio frequency
identification) chip. This automatically codes the
meter when you insert a test cassette and informs
the meter about the specific properties of the test
areas in this test cassette.
Getting to know your meter and lancing device
Blood volume checking
The meter checks whether you have applied sufficient blood before starting to test.
Luminous display
All information on the display appears yellow on a
black background. you can adjust the brightness to
suit the ambient conditions and make it easier to
read.
Text‑supported operation
The meter takes you through all the operations step
by step in the language you have selected. There are
15 languages to choose from. Some of the text is
supported by symbols and graphics.
1
Menu‑driven operation
The settings and functions of the meter are sorted
by topic into different menus. You will find an overview of the menus at the end of the user’s Manual.
Reminders
you can set reminder times, e.g. to remind you to
perform a test. At the set time a beep will sound and
the reminder time will be displayed.
Target range for results
you can enter your personal target range for blood
glucose values. The target range gives the blood
glucose values which should be achieved if the
treatment is optimal. If a result is above or below
this range, a symbol on the display will draw your
attention to this.
21
1
Getting to know your meter and lancing device
Flagging results
You can flag results with various symbols which
indicate particular situations during the test.
Memory
The meter automatically saves up to 500 results
with the time and date of the test and all other
information that is important for the test.
Integrated data analysis
From the stored results, your meter can calculate
your averages for the last 7, 14 or 30 days.
22
Data transfer
The meter has an infrared window. This enables you
to transfer stored results to a computer.
Getting to know your meter and lancing device
1.5
1
Description of menus and buttons
This chapter tells you how the menus are arranged,
what the different symbols in them mean and how to
use the buttons to navigate through the menus. you will
find a complete overview of the menus at the end of
the user’s Manual.
Menu
Buttons
When the meter is on, the selected menu is displayed
in the language you have set.
The three buttons below the display allow you to navigate through the menu.
23
1
Getting to know your meter and lancing device
Elements of the menus
1
The following illustrations show the main elements that
can appear in a menu.
1 Title of the display or menu (not in all displays).
2
3
2 Selected item, highlighted with a yellow bar. If you
button, this item will be selected
press the
(command “Select” above the button). This will
take you to a higher- or lower-level menu, for
example, or open the display for entering a number.
3 unselected item.
24
Getting to know your meter and lancing device
1
4 The symbol indicates that the function (here
Tones) is activated.
indicates that the function (here
5 The symbol
Target range ) is deactivated.
4
5
6
7
8
6 The command displayed here will be executed if
button. The particular comyou press the
mand displayed depends on the current display
(see description of the on/off and enter button).
means that there are further items
7 The symbol
above the first item visible on the display.
means that there are further items
8 The symbol
below the last item visible on the display.
25
1
Getting to know your meter and lancing device
button (On/Off button / Enter button)
This button allows you
to turn the meter on or off (press and hold the
button, see Chapter 1.6 and 1.7); as on/off button,
this button is indicated in the user’s Manual by the
,
symbol
or
to execute the command displayed above the button
(press and release the button); as enter button to
execute the command displayed, the button is indi.
cated by the symbol
26
Getting to know your meter and lancing device
1
There are various commands, for example (see illustrations on left):
Select selects the highlighted item. This will take you
to a higher- or lower-level menu, for example, or
open the display for entering a number.
Continue takes you from hours to minutes.
OK confirms the displayed time.
Off turns the beeper off.
27
1
Getting to know your meter and lancing device
button (down)
This button allows you to
navigate down in a menu or list
or
decrease to a smaller number.
The button (down) is indicated by the symbol
the user’s Manual.
28
in
Getting to know your meter and lancing device
1
button (up)
This button allows you to
navigate up in a menu or list
or
increase to a higher number.
The button (up) is indicated by the symbol
the user’s Manual.
in
29
1
1.6
Getting to know your meter and lancing device
Turning on the meter
With the meter off, press and hold the on/off button
until the meter turns on (longer than 2 seconds).
In the remainder of the user’s Manual, this instruction
will appear in the following abbreviated form:
1 Turn on the meter with
.
The meter first runs a display check in which a black
and yellow checkerboard pattern of small illuminated
dots is displayed.
2 Check that there are no irregularities in the
checkerboard pattern.
Some examples of irregularities in the checkerboard
pattern are shown in Chapter 9.
30
Getting to know your meter and lancing device
1
The meter automatically exits the display check after
about 2 seconds.
After the display check, the meter first displays the
number of tests still available on the test cassette and
then opens the main menu.
31
1
1.7
Getting to know your meter and lancing device
Turning off the meter
There are 2 different ways of turning off the meter:
or via the Main menu.
using the on/off button
Using the On/Off button
until the bar on
Press and hold the on/off button
the display is filled (at least 2 seconds).
In the remainder of the user’s Manual, this instruction
will appear in the following abbreviated form:
Turn off the meter with
.
After this, the number of available tests is displayed
and the meter turns off.
you can turn the meter off at any time using the on/off
button. If you release the on/off button before the bar
is full, the meter returns to the previous display.
32
Getting to know your meter and lancing device
1
Via the Main menu
1 open the Main menu.
2 use the
off.
3 Press the
or
button to go to the item Turn
button (Select).
The meter displays the number of available tests and
then turns off.
In the remainder of the user’s Manual, this way of
turning off the meter will appear in the following
abbreviated form:
Turn off the meter via Turn off.
33
1
1.8
Getting to know your meter and lancing device
Opening menus
The procedure for opening a menu is always the same.
example: opening the Date menu
1
1 Turn on the meter with
.
2 Wait until the Main menu is displayed.
2
3 Press the
button three times until the item
Settings is highlighted by the yellow bar.
3
4
34
button (Select) to open the
4 Press the
Settings menu.
Getting to know your meter and lancing device
1
The Time/Date menu is highlighted.
5
button (Select) to open the
5 Press the
Time/Date menu.
6
6 use the
7
7 Press the
or
button to select the item Date.
button (Select) to set the date.
The Date menu is now open.
35
1
Getting to know your meter and lancing device
In this user’s Manual, the steps for opening the Date
menu are summarized as follows:
,
Turn on the meter with
➔ wait for the Main menu,
to select Settings,
➔ use
to open Settings,
➔ press
to select Time/Date,
➔ use
to open Time/Date,
➔ press
to select Date,
➔ use
to open Date.
➔ press
The procedure for opening other menus is described in
the same way.
36
Getting to know your meter and lancing device
1.9
Entering information
1
Changing numbers
Numbers highlighted by a yellow background can be
changed.
Press the
button to decrease to a smaller number.
If you press the button once, the number decreases by
1. If you hold the button down, the number continues to
decrease until you release the button.
Press the
button to increase to a higher number.
If you press the button once, the number increases by
1. If you hold the button down, the number continues to
increase until you release the button.
37
1
Getting to know your meter and lancing device
Activating or deactivating functions
Some functions, e.g. the beeper and flagging results
can only be activated or deactivated.
you can recognize these functions by the fact that
in
there is either a checkmark or a checkbox
butfront of them and the command above the
ton is Off or On (if there is a different command this
means that the function can also be modified).
A checkmark means that the function is activated.
button is Off to allow you
The command for the
to deactivate the function.
Press the
function.
button (Off) to deactivate the activated
A checkbox
means that the function is deactivated.
button is On to allow you
The command for the
to activate the function.
Press the
function.
38
button (On) to activate a deactivated
Initial steps before testing
2
Initial steps before testing
2.1
Checking the contents
Check that the contents of the package are complete.
2
The package contents are listed on the box. If anything
is missing, please contact Accu-Chek Customer Care at
1-800-363-7949. You will find the address at the end
of this user’s Manual.
39
2
2.2
Initial steps before testing
Checking the blood glucose unit
ACCU-CHEK ® Mobile
mmol/l
Blood glucose results can be displayed in two different
units of measurement (mmol/l and mg/dl). Consequently, two different versions of the same meter are
sold. Check that your meter displays the unit of measurement you are accustomed to, in Canada mmol/l. you
can find the unit of measurement that your meter
displays on the type plate on the back of your meter. If
you do not know which is the right unit of measurement for you, ask your healthcare professional.
The unit of measurement that your meter displays cannot be changed. If the wrong unit is
printed on the type plate, ask your pharmacist to
change the meter or contact Accu-Chek
Customer Care. using the wrong unit of measurement can cause you to misinterpret the results.
40
Initial steps before testing
2
2.3 Insertingthefirsttestcassette
If your meter is brand new and unused, it does not
contain a test cassette.
Please read the test cassette package insert. It
contains important information on storage and
possible causes of incorrect results, for example.
If the foil-sealed packaging is damaged, you
must not use the test cassette. otherwise, there
is a risk that you might obtain incorrect results.
Incorrect results can cause the wrong therapy
recommendation to be made and thus produce
serious adverse health effects.
only remove the test cassette from its packaging when you want to insert it into the meter.
The unopened packaging protects the test cassette against damage and moisture.
i
Insert the very first test cassette in the meter
before you remove the protective strip from the
batteries and start using the meter.
i
A table is printed on the test cassette box which
shows the permitted results for control tests
(checking the meter with glucose control solution). The meter automatically checks whether
the result of a control test is correct. If you wish
to check the result yourself as well, you can do
this with this table. Keep the test cassette box in
case you need it for this purpose. Please note
that the table is only valid for the test cassette
that comes in this box. For test cassettes from
other boxes, other tables apply.
41
2
Initial steps before testing
1 Place your finger on the corrugated area on the tip
cover and push it in the direction of the arrow as
far as it will go. you must feel the tip cover click
into place.
2 Turn the meter over.
42
Initial steps before testing
2
3 Push the release button for the cassette compartment cover in the direction of the arrow. The cover
springs open.
4 open the cassette compartment cover all the way.
The cassette compartment cover is fully opened when
it is at an angle of slightly more than ninety degrees –
as shown in the illustration.
43
2
Initial steps before testing
5 Remove the cassette from the foil-sealed
packaging.
6 Insert the cassette in the meter with the silver side
facing upwards.
44
Initial steps before testing
2
7 Close the cassette compartment cover and press
it closed. you must hear an audible CLICK.
CLICK
8 Push the tip cover in the direction of the arrow as
far as it will go. you must feel the tip cover click
into place.
45
2
Initial steps before testing
Validity of the test cassette
When a test cassette is in the meter, the meter checks
regularly when the cassette was inserted and calculates the use-by period from this. each test cassette
must be used up within 3 months (use-by period). If
you insert a partly used test cassette into the meter,
the use-by period is calculated from the date when the
cassette was placed in the meter for the first time. This
date is stored in the cassette.
The meter also checks whether the expiry date of the
cassette has been reached. The expiry date is shown
on the box of the test cassette and on the lid film of the
foil-sealed packaging next to the symbol .
46
If either of the two dates – use-by period or expiry date
– is exceeded, the validity of the cassette has expired.
you cannot perform any more tests with this test cassette.
Initial steps before testing
2
If you start a test and the validity of the cassette is
about to expire shortly or has already expired, the
meter will inform you of this.
The first notification appears 10 days before the
validity of the cassette expires, then 5, 2 and 1 day(s)
before expiry.
Press the
button (Continue) to start a test.
If the validity of the test cassette has expired, the
message on the left appears.
Turn off the meter with
cassette.
and insert a new test
47
2
Initial steps before testing
2.4 R
emovingtheprotectivefilmfromthe
display
2.5
The meter’s display is protected by a protective film.
The meter is supplied with batteries inserted. The
battery contacts are covered with a protective strip to
prevent premature loss of battery power. This protective strip must be removed before you can start using
the meter.
Peel this protective film off.
Removing the protective strip from the
batteries
Pull the protective strip backwards out of the meter.
i
48
Instructions for changing the batteries are given
in Chapter 14.
Initial steps before testing
2.6
2
Setting the language
When you have inserted a test cassette and removed
the protective film from the display and the protective
strip from the batteries (see Chapter 2.3 to 2.5), you
must set the language in which text will be displayed
on the meter. The meter automatically prompts you to
do this the first time you turn it on.
There are a total of 15 languages to choose from.
english uS
Türkçe
english uK
Português
deutsch
Ελληνικά
español
Norsk
Italiano
Suomi
Français
Nederlands
dansk
Svenska
49
2
Initial steps before testing
1 With the meter off, press and hold the on/off
until the meter turns on (longer than
button
2 seconds).
When you turn on the meter for the first time, the
language selection menu is automatically displayed.
The default language is English US. you can either
select this language or replace it by a different one.
50
Initial steps before testing
2
2 Press the
or
button repeatedly until the
desired language is highlighted.
button below the display to
3 Then press the
select the highlighted language.
The meter will then display the language you just
selected.
4 Confirm this information by pressing the
button (OK).
i
If you selected the wrong language by mistake
you can change this setting later (see Chapter
4.9). However, until you do so, the menu will be
displayed in the language you selected.
51
2
Initial steps before testing
The meter then runs a display check in which a black
and yellow checkerboard pattern of small illuminated
dots is displayed.
5 Check whether there are any irregularities in the
checkerboard pattern.
Some examples of irregularities in the checkerboard
pattern are shown in Chapter 9.
If there are irregularities in the checkerboard
pattern, results might not be displayed correctly.
In this case, ask your healthcare professional to
change the meter or contact Accu-Chek
Customer Care.
The meter automatically exits the display check after
about 2 seconds and then displays the number of tests
still available on the test cassette.
Afterwards the Main menu is displayed.
52
Initial steps before testing
2
Now you can choose what you want to do, e.g:
perform a blood glucose test
Press
(Select).
turn off the meter
use
to select Turn off ➔ press
.
make settings
to select Settings ➔ press
use
open Settings.
to
53
3
3
Testing blood glucose
Testing blood glucose
When you have inserted a test cassette, removed the
protective film from the display and the protective strip
from the batteries and set the language (see Chapter
2), you can perform blood glucose tests with the meter.
The time and date are already set in the meter. If these
differ from the current time or date you can correct
either of these (see Chapter 4).
If you want to use certain functions of the meter, e.g.
set reminders for when to test, you can change the
meter’s settings before you start to test or at any other
time (see Chapter 4).
54
To perform a blood glucose test, you only need:
the meter with inserted test cassette
the lancing device with inserted lancet drum
Testing blood glucose
3.1
3
Preparing the lancing device
you can use the lancing device to obtain blood from a
fingertip or from alternate sites. You can choose one of
11 different penetration depth settings to suit your own
skin type.
you can use the lancing device either docked on to the
meter or separately from the meter.
AST cap
If you wish to obtain blood from alternate sites (such as
the fleshy areas under the thumb and under the little
finger, forearm, upper arm, calf or thigh), you must
replace the black cap on the lancing device with a
special AST cap (AST stands for alternate site testing).
If there is no AST cap in the pack, you can order one
from Accu-Chek Customer Care.
Make sure you also read the instructions for use that
come with the AST cap before using blood from alternate sites for a blood glucose test.
55
3
Testing blood glucose
The lancing device is intended for personal
use only!
It may only be used by one person for obtaining
blood. There is a risk of infections being transmitted if the lancing device is used by other
people, or if healthcare professionals use this
lancing device to obtain blood from more than
one person. This lancing device is therefore not
suitable for professional use in healthcare facilities or institutions.
Wear can lead to material failure. In extreme
cases a lancet can protrude from the cap so that
injury cannot be completely ruled out. you
should therefore handle the lancing device with
particular care once a lancet drum has been
inserted.
56
only use the Accu-Chek FastClix Mobile lancing
device with Accu-Chek FastClix lancet drums.
using any other lancets or lancet drums may
damage the lancing device or impair its function.
A lancet drum that has been taken out of the
lancing device has a built-in safety feature that
stops you from using it again. This rules out a
potential infection risk.
Testing blood glucose
3
Inserting a lancet drum
To use the lancing device to obtain blood, you must
first insert a lancet drum.
1 Take a new lancet drum.
red line
new lancet drum
you can tell that a lancet drum has been used because
it has a red line visible on the white portion. you cannot
insert a used lancet drum again.
used lancet drum
2 Remove the cap from the lancing device.
57
3
Testing blood glucose
3 Insert the new lancet drum – white end first – into
the lancing device.
The lancet drum is properly inserted when it slots into
position with an audible CLICK.
4 Place the cap back on again.
The cut-out section at the edge of the cap must fit over
the correspondingly, shaped curvature with the penetration depth indicator (silver line). you must hear and
feel the cap click into place. The window showing the
number of available lancets shows 6, i.e. there are now
6 lancets available.
58
Testing blood glucose
3
Setting the penetration depth
depth setting
indicator
Half settings
you can set the penetration depth of the lancet to 1 of
11 possible settings (0.5–5.5). The silver line (depth
setting indicator) on the lancing device indicates the
current penetration depth setting. The higher the number the deeper the penetration. The half settings for the
penetration depth are indicated by a dot. The penetration depth 1.5 is set when the line points to the dot
between 1 and 2.
If you have no experience of using this lancing device,
we recommend that you start with a medium penetration depth setting such as 3.
Rotate the cap of the lancing device until the desired
penetration depth is level with the indicator.
i
Do not lance your finger until you are told to do
so in the further course of the user’s Manual.
59
3
Testing blood glucose
Loading a new lancet
you do not need to load a new lancet if you just inserted a new lancet drum.
2
2
1
1
If you have already used the lancing device to obtain
blood, you will need a new lancet the next time you
obtain blood. For this, the lancet drum must be rotated
in the lancing device.
Push the lever at the side of the lancing device to the
right as far as it will go (1) and then back to the left (2).
The lancet drum rotates a little further and the next
lancet will be advanced to the correct position and is
now ready for use.
The window on the side of the lancing device now
shows one less available lancet, e.g. 5 instead of
previously 6. When you have loaded the sixth and last
lancet, the window shows 1.
If 1 appears in the window, the lever will be
blocked by a locking mechanism. do not force
the lever beyond this locking mechanism as this
will damage the lancing device.
60
Testing blood glucose
3
Replacing a used lancet drum
When you have used the sixth and last lancet, you
need to replace the used lancet drum with a new one.
1 Remove the cap from the lancing device.
2 Grasp the lancet drum at the cut-outs on the
lancing device.
3 Pull the lancet drum out of the lancing device.
used lancet drums can be disposed of in household
waste.
4 Insert a new lancet drum (see section “Inserting a
lancet drum”).
61
3
Testing blood glucose
Undocking and docking the lancing device
If you wish to use the lancing device separately from
the meter, detach it as follows:
1 Push the release button for the lancing device (on
the back of the meter) in the direction of the arrow
as far as it will go. Hold it in this position until you
have undocked the lancing device.
2 Withdraw the lancing device by sliding it out in the
direction of the arrow.
62
Testing blood glucose
3
To dock the lancing device on to the meter again,
proceed as follows:
There are 2 guide tracks on the meter and the lancing
device, respectively. When docking the lancing device,
the tracks on the lancing device must fit into the tracks
in the recess at the side of the meter.
1 Position the lancing device at the lower end of the
recess with the multifunction button at the top and
the writing “Accu-Chek FastClix Mobile” facing the
meter.
2 Slide the lancing device along the side of the
meter in the direction of the arrow until it slots into
place with an audible CLICK.
63
3
3.2
Testing blood glucose
Performing a blood glucose test
When you have inserted a lancet drum into the lancing
device and set the penetration depth, you can now
start to perform a blood glucose test.
There are two ways of starting a blood glucose test.
Notes
Incorrect results may cause the wrong therapy
recommendation to be made and thus produce
adverse health effects.
you can open the tip cover (with the meter on or off).
Therefore, refer to the following notes:
you can turn on the meter using the
and select Test in the Main menu.
Before you start the test, wash your hands with
warm water and soap and dry them well. This helps
remove any residues from the skin, e.g. from food,
drinks or skin cream, which can disturb the test
result. This also stimulates blood flow and reduces
contamination of the puncture site.
button
After performing the test, you can flag the result if the
test was performed under special conditions and you
want to record this.
64
Testing blood glucose
Create a blood drop that is large enough and wellformed. do not apply the blood drop if it has spread.
drop of blood that is well-formed
Apply the drop at the centre of the cassette tip and
not at the edge.
Apply blood at the centre
drop of blood that has spread
Immediately apply the blood to the test area after
you have created the drop and the meter displays
Apply blood.
do not touch the test area more than gently when
applying blood. do not press the test area onto the
finger and do not spread the drop of blood.
3
do not apply blood at the edge
do not use one and the same drop for several tests.
i
Additional information
At a particular time, the meter prompts you to apply
blood. you then have about 2 minutes to obtain a blood
drop and apply it to the test area. If you do not apply
blood to the test area within this period, the meter
turns off. The test area that had been made available
will be lost as the meter will advance a new test area
next time.
65
3
Testing blood glucose
Starting a blood glucose test by opening the tip cover
1 Place your finger on the corrugated area on the tip
cover and push it in the direction of the arrow as
far as it will go.
After overcoming a slight resistance, the tip cover
clicks into place.
Be careful not to touch the tape when doing
this as this could damage it.
If the meter was turned off, it now turns on.
A beep will sound (if Beeper is turned on) and the
display check will be displayed, followed by the number of available tests.
2 Check that there are no irregularities in the
checkerboard pattern.
66
Testing blood glucose
3
Then the meter will advance a test area to the tip of
the cassette.
Be careful not to touch the tape when doing this
as this could damage it.
Shortly after the test area has been advanced to the tip
of the cassette, the prompt Apply blood will appear and
a beep will sound again (if Beeper is turned on).
67
3
Testing blood glucose
you can also open the tip cover if the meter is already
turned on. In this case, the meter then switches to Test.
It advances a test area to the tip of the cassette and
then the prompt Apply blood appears.
The following are the exceptions:
If you are in the Settings menu entering a number
(e.g. to change the time) or in the selection list (e.g.
to change the volume): in this case, when you open
the tip cover you will be asked whether you really
want to perform a test (see Chapter 16.2).
If you had turned on the meter using the
or
button (see Chapter 5.1 and 13): In this case, the
meter does not switch to Test. You must first turn off
the meter. Then you can start the blood glucose test
either by opening the tip cover or via the Main menu
(see next page).
68
Testing blood glucose
3
Starting a blood glucose test via the Main menu
If the meter is turned off:
1a Turn on the meter with
,
1b Wait for the Main menu.
If the meter is already on:
1 Switch from the currently displayed menu to the
Main menu.
2 use
to select Test,
3 Press
to open Test.
The prompt Open tip cover appears on the display.
i
If you do not want to perform a test after all,
button (Cancel). In this case, no
press the
test area will be advanced and the number of
available tests remains the same. The meter
returns to the Main menu.
69
3
Testing blood glucose
4 Place your finger on the corrugated area on the tip
cover and push it in the direction of the arrow as
far as it will go.
Be careful not to touch the tape when doing this
as this could damage it.
When you have opened the tip cover, a beep sounds (if
Beeps tones is turned on) and the meter advances a
test area to the tip of the cassette.
Be careful not to touch the tape when doing this
as this could damage it.
Shortly after the test area has been advanced to the tip
of the cassette, the prompt Apply blood will appear and
a beep will sound again (if Beeper is turned on).
70
Testing blood glucose
3
Obtaining a blood drop
use a new lancet each time you obtain blood.
This reduces the risk of infection and helps
ensure virtually pain-free blood sampling.
In general, all the fingers are suitable for obtaining
blood. Certain fingers can be unsuitable if, for example,
a skin or fingernail infection is present. We recommend
obtaining capillary blood from the side of a fingertip as
this registers the least pain (see black areas in the
illustration on the left).
The amount of blood that emerges at the puncture site
depends on the penetration depth setting and the
pressure used to hold the lancing device against the
skin.
If you find that the amount of blood for a test is
insufficient, press the lancing device more firmly
against the skin next time. If you still obtain insufficient blood, also increase the penetration depth one
setting at a time when you perform your next tests.
If, on the other hand, you obtain too much blood,
reduce the penetration depth next time.
= Recommended sites for obtaining blood
71
3
Testing blood glucose
To obtain blood with the lancing device, you first need
to prime it.
do not prime the lancing device until you are
ready to obtain blood. Storing the lancing device
in this primed state can cause parts to become
misshapen through tension, impairing its operation.
1 To prime the lancing device, press the multifunction button down as far as it will go.
When you release the button one third will come out
again. The lancing device is now primed.
do not press the multifunction button again until
you actually want to obtain blood. As the lancing
device is now primed, this would trigger the
lancet and could lead to accidental injury.
72
Testing blood glucose
3
The cap must be on the lancing device when
you obtain blood. Without the cap, the lancet
would penetrate too deeply and you would feel
more pain than necessary.
2 Press the lancing device firmly against the chosen
puncture site.
you will feel a slightly raised ring against your skin; this
is the pin-hole through which the tip of the lancet
emerges.
3 Press the multifunction button all the way down.
This triggers the lancet, which penetrates the skin to
the penetration depth set.
4 If necessary, massage the finger in the direction of
the fingertip to encourage a blood drop to form.
The blood drop must be large enough and well-formed.
73
3
Testing blood glucose
Applying the blood drop to the test area
you can hold the meter in your hand or lay it down
while you apply blood to the test area.
do not hold the meter with
the test area pointing upwards
do not hold the meter with the test area pointing
upwards. If you hold the meter with the test area
pointing upwards, blood could enter the meter
and soil it.
When the prompt Apply blood is displayed:
1 As soon as the blood drop has formed, bring it
towards the centre of the test area at the tip of the
cassette.
Touch the tape lightly with your finger. The blood drop
is absorbed up by the test area.
74
Testing blood glucose
3
2 Take your finger away from the test area as soon
as Test in progress and the hourglass symbol
appear on the display.
The test area has then absorbed enough blood and a
beep sounds (if Beeper is turned on). The hourglass
symbol indicates that the test is in progress.
Testing is complete after approximately 5 seconds. The
result appears on the display and the meter beeps (if
Beeper is turned on). At the same time the meter
automatically saves the result. The used test area is
transported away from the tip of the cassette.
If you want to flag the result do not turn the meter off.
The procedure for flagging results is described under
“Flagging results”.
If you do not wish to flag the result you can now turn
off the meter (see next page).
75
3
Testing blood glucose
Turning off the meter
Turning off via the tip cover
Close the tip cover.
The meter displays the number of available tests and
then turns off.
i
76
The result will be displayed for at least
15 seconds. If you close the tip cover before the
end of this time, the result will continue to be
displayed. The number of available tests does
not appear until the 15 seconds have elapsed.
Testing blood glucose
3
Turning off using the On/Off button
1 Press and hold the on/off button
until the
bar on the display is filled (at least 2 seconds).
Before the meter turns off, it prompts you to close the
tip cover and then display the number of available tests
for your information.
2 Close the tip cover.
77
3
Testing blood glucose
Alternate site testing
Capillary blood for blood glucose testing can be obtained, not only from the fingertips, but also from other
sites (the palm, the forearm, the upper arm, the calf or
the thigh), which is referred to as Alternate Site Testing
(AST).
The Accu-Chek FastClix Mobile AST cap is a special
cap that is used in conjunction with the Accu-Chek
FastClix Mobile lancing device and enables you to
collect blood from these alternate sites.
Blood obtained from a fingertip can be used at
any time to test blood glucose. If blood from
alternate sites – the palm (both below the
thumbandbelowthelittlefinger)thefore‑
arm, the upper arm, the calf and the thigh
– is used, there are certain times when testing
is not appropriate (see the section “The right
moment”). The results may differ from the results taken from the fingertips at these times.
These differences can cause the wrong therapeutic decision to be taken, thus leading to
adverse health effects.
78
The AST cap is intended for personal use
only!
It may only be used by one person for obtaining
blood. There is a risk of infections being transmitted if the AST cap is used by other people, or
if healthcare professionals use this AST cap to
obtain blood from more than one person. This
AST cap is therefore not suitable for professional
use in healthcare facilities or institutions.
Please read this section before you use blood
from alternate sites to test blood glucose. only
in this way can you choose the right blood collection method. Before you decide to practice
alternate site blood glucose testing, please
consult your healthcare professional.
use the AST cap to obtain blood from alternate
sites only. If you use this AST cap to collect
blood from a fingertip, the lancet penetrates too
deeply into the finger and could possibly cause
painful injury.
Testing blood glucose
3
The right moment
In rare instances bruising may occur following
collection of blood from alternate sites.
If the result obtained using blood taken from the
palm, forearm, the upper arm, the calf or the
thigh produces a result that does not agree with
the way you feel, test again with blood collected
from a fingertip. If the test result still does not
agree with the way you feel, please contact your
healthcare professional.
do not change your treatment based only on a
single result.
only use the Accu-Chek FastClix Mobile AST cap
in conjunction with the Accu-Chek FastClix
Mobile lancing device.
using the AST cap with a different lancing device or using a different AST cap with the lancing device can result in damage to the lancing
device and/or the AST cap or prevent them from
functioning properly.
i
The success of obtaining a suitably sized drop of
blood from alternate sites may differ from person to person and from site to site.
Before you test with blood collected from the palm,
forearm, the upper arm, the calf or the thigh, be aware
of the following limitations: Capillary blood in the
fingertip responds more quickly to changes in blood
glucose levels than blood at alternate sites due to
higher concentration of blood vessels. Blood glucose
values obtained from blood taken from alternate sites
may therefore differ from values obtained from blood
taken from the fingertip.
do not test blood from the palm, forearm, the upper
arm, the calf and the thigh:
up to two hours following a meal, when blood glucose values can change quickly
after exercise
if you have a temperature or a medical condition
limiting your mobility or if you are confined to bed
if you suspect that your blood glucose is extremely
low (hypoglycemia)
if you know that you sometimes do not notice when
you are hypoglycemic
during peak action time of short-acting insulin (up to
approximately 4 hours after the injection) or rapidacting insulin analogues (up to approximately 2
hours after the injection)
79
3
Testing blood glucose
Alternate Sites for Testing
 Palm of the hand below
the thumb
 Palm of the hand below
the little finger
 Inside of the forearm
 upper arm
 outside of the forearm
 Calf
 Thigh
80
Preferred
alternate
sites
Testing blood glucose
3
Obtaining blood and testing blood glucose
In the following description blood is obtained with the
lancing device still attached to the meter. you can also
detach the lancing device from the meter before using
it to obtain blood.
1 Remove the black cap from the lancing device.
2 Place the grey AST cap on the device.
The cut-out at the edge of the cap must fit over the
correspondingly shaped curvature with the penetration
depth indicator (silver line). you must hear and feel the
cap click into place.
81
3
Testing blood glucose
3 Rotate the AST cap until the desired penetration
depth is level with the indicator.
i
To obtain a sufficiently large drop of blood from
alternate sites, lancing must be deeper than on
the fingertips. However, these sites are usually
less painful.
4 Choose a fleshy area of the alternate site for blood
collection and wash it with warm, soapy water.
This ensures that the puncture site is clean. Allow
the skin to dry thoroughly.
5 Prime the lancing device.
6 Press the AST cap firmly against the selected
puncture site. The AST cap has a large opening
which forms the exit point for the lancet. As the
edge of this opening is raised you can feel the
position of the exit point on your skin.
82
Testing blood glucose
3
only use the lancing device with the AST cap in
place. Without the cap the lancet will penetrate
too deeply and the puncture can be very painful
and result in bruising or prolonged bleeding.
7 Press the multifunction button down as far as it
will go. This triggers the lancet, which penetrates
the skin.
8 Take the lancing device away from the puncture
site.
9 Remove the AST cap from the lancing device.
10 open the tip cover of the meter. If the meter was
switched off it will now switch on.
11 Place the meter to one side.
83
3
Testing blood glucose
12 Take the AST cap and press it against the puncture
site. The pin-hole opening on the AST cap must be
in the same position on the skin as during puncture. This ensures that a proper drop of blood can
form and prevents the AST cap from coming into
contact with the blood.
you can watch the drop of blood form through the top
of the AST cap. The drop of blood should be approximately this size: . If the drop is smaller, release the
pressure for a few seconds, without removing the AST
cap from the puncture site. Then re-apply pressure on
the AST cap until you get a sufficiently large drop of
blood.
Too much blood emerging can contaminate the
AST cap. For hygienic reasons, the AST cap and
the front surface of the lancet drum should be
cleaned immediately after testing your blood
glucose (see chapter 11.2). Also, dried blood on
the lancing device could prevent it from functioning properly.
84
Testing blood glucose
3
13 Pick up the meter again.
14 As soon as the drop of blood has formed, bring it
towards the middle of the test area at the tip of the
cassette. The tape should lightly touch the puncture
site. The drop of blood will then be absorbed by the
test area.
15 Take the puncture site away from the test area as
soon as Test in progress and the hourglass symbol
appear on the display.
The test area has absorbed enough blood and a beep
sounds (if Beeper ist turned on). The hourglass symbol
indicates that the test is in progress.
Testing is complete after approximately 5 seconds. The
result appears on the display and the meter beeps (if
Beeper ist turned on).
16 Replace one of the two caps on the lancing device.
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3
Testing blood glucose
Symbols which are displayed together with the result
The following symbols can be displayed together with
the result:
you have turned on the target range. The
result is either below the lower limit or above
the upper limit of the target range set.
In place of a result: The result is lower than
0.6 mmol/l.
The batteries are almost empty.
The temperature during the test was outside
the permitted range of +10 to +40 °C.
despite a warning to this effect you decided
to go ahead with the test.
86
may indicate that your blood
glucose is very low (possibly a severe
hypoglycemia). Follow the relevant
instructions given by your healthcare
professional immediately and repeat
the test.
In place of a result: The result is higher than
33.3 mmol/l. Repeat the test.
Testing blood glucose
3
Flagging results
You can flag results to describe certain events connected to the result or particular characteristics of the
result. You can only flag a result if you open the Set
flag menu while the result is still displayed after a test.
The Set flag menu offers you a choice of 4 flags:
Control test (bottle symbol ) is intended for control
tests in which you apply control solution to the test
area instead of blood.
General (asterisk symbol ): You can define the
meaning of this flag yourself. For example, you can
use it for results that you have obtained from alternate sites or after physical activities.
Before meal (apple symbol ) is intended for results you have obtained before your meals.
After meal (bitten into apple symbol ) is intended
for results you have obtained after your meals.
In addition to the 4 flags, the last item in the Set flag
menu is Reminder. you can use this to go directly to
the Reminders menu after a test.
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3
Testing blood glucose
You can add the following flags together to a result:
General and Before meal
General and After meal
You cannot flag a result with Before meal and After
meal together. If either of these flags is already set, it
will automatically be removed when you set the other
flag.
You can change (add or remove) flags again as long as
you are still in the Set flag menu. As soon as you leave
this menu, either by going to the Main menu, selecting
Reminder or Control test or turning off the meter, the
flags chosen will be saved and can no longer be subsequently changed.
88
Reminder allows you to go directly from the Set flag
menu after a test to set a reminder if you would like to
check your blood glucose again later. you do not need
to go to the Main menu or turn the meter off and on
again but just select Reminder.
If you want to flag a result and set a reminder, you
have to set the flag(s) first. Selecting Reminder takes
you out of the Set flag menu and opens the Reminders
menu.
Selecting Control test also takes you out of the Set flag
menu and opens the Control solution menu.
Testing blood glucose
3
The following instructions start from the display of a
result after a test.
General, Before meal and After meal
1 Press
(Set flag).
This opens the Set flag menu. All flags are deactivated.
indicates that the flag is deactivated, a
A checkbox
checkmark that it is activated.
2 use
meal.
3 Press the
to select General, Before meal or After
button (On).
The symbol for the flag that has been activated is
displayed to the right of the result.
If you want to add a further flag to the result, repeat
steps 2 and 3.
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3
Testing blood glucose
3 symbols can be displayed to the right of the result. If
a result is flagged with 4 symbols, the symbol will
not be displayed.
example: If the temperature during a test was too high
or too low and the test is outside the target range, the
result will automatically be flagged with the symbols
and (see Chapter 16.2 and 4.6). If you flag this
result with General and Before meal, the symbols
and will be displayed next to the symbol , and the
symbol will no longer be displayed (however, the
flag will not be removed).
Removing a flag again:
1 use
ample.
2 Press the
90
to select the flag, General, for exbutton (Off).
Testing blood glucose
3
Leaving the Set flag menu:
1a Turn off the meter with
or
.
or
to select Main menu and press
1b use
(Select).
2 Close the tip cover.
91
3
Testing blood glucose
Reminder
1 Press
(Set flag).
2 use
to select Reminder.
3 Press
(Select).
This opens the Reminders menu. You will find all the
information about this menu in Chapter 4.5.
Control test
1 Press
(Set flag).
2 use
to select Control test.
3 Press
(Select).
The rest of the procedure for performing a control test
(test with control solution) is described in Chapter 7.2.
92
Testing blood glucose
3.3
3
Evaluating results
Measuring range
If the displayed result agrees with the way you
feel, follow the instructions given by your
healthcare professional. If the displayed result
does not agree with the way you feel, perform a
control test with an Accu-Chek Mobile control
solution (see Chapter 7). Then repeat the blood
glucose test. If the new result still does not
agree with the way you feel, contact your
healthcare professional.
The meter measures blood glucose results in the range
from 0.6 to 33.3 mmol/l.
do not change your treatment based on just one
result.
If the result is lower than
is displayed in0.6 mmol/l,
stead of a result.
may indicate that your blood glucose is
very low (possibly a severe hypoglycemia).
Follow the relevant instructions given by your
healthcare professional immediately and repeat
the test.
If the result is higher than
33.3 mmol/l, is displayed instead of a result. Repeat the test.
93
3
Testing blood glucose
Implausible results – possible sources of error
If your meter repeatedly displays implausible results or
error messages, please check the points listed below.
If any of your responses to the questions listed differ
from those given, make the respective corrections
when you perform the next test. If you have taken all of
these points into account and still obtain implausible
results or error messages, contact Accu-Chek
Customer Care.
94
did you perform the blood glucose test
according to the user’s Manual?
yes
did you wash your hands with warm water
and soap? did you dry your hands well?
yes
did you wait for the application prompt to be
displayed before applying blood?
yes
did you apply the blood drop to the test area
immediately after it had formed?
yes
did you apply a well-formed blood drop?
yes
Did you press the test area onto the finger or
spread the blood drop while applying it?
no
did you use the same blood drop for several
tests?
no
did you perform the test within the correct
temperature range (10–40 °C)?
yes
did you observe the proper storage conditions
for the meter and the test cassette (see Chapter 15 and the test cassette package insert)?
yes
Have you paid attention to the sources of error
yes
stated in the test cassette package insert?
If your meter has been dropped, that can also lead to
implausible results or error messages. In this case, you
should also call Accu-Chek Customer Care at 1-800363-7949.
Adjust settings
4
Adjust settings
4.1
Settings overview
The meter has several features which you can only use
after making the appropriate settings. Most of these
features are intended primarily to enable you to adapt
the meter to your personal needs (e.g. beeper and
acoustic reminders).
4
you can perform blood glucose tests without adjusting
any of the settings on the meter. In this case, all the
settings are the default settings.
An overview of the settings is given on the following
2 pages. The respective default settings with which the
meter is delivered are shown in each case.
95
4
Adjust settings
Menu
Setting
Time/date
Time
Available options
Default setting
eastern Standard Time
(eST)
date
Time format
(format for time
and date)
Current date
hh:mm *
hh:mm
hh:mm
hh:mm am/pm
hh:mm am/pm
hh:mm am/pm
hh:mm am/pm
hh:mm
dd.MM.yy **
day dd.MM.
dd Month
MM/dd/yy
MM/dd
Month dd
dd Month
yy/MM/dd
hh:mm am/pm
* hh = hours, mm = minutes; e.g. 09:45 (hh:mm)
** dd = day, MM = month, yy = year; e.g. 25.11.09 (dd.MM.yy) or 11/25/09 (MM/dd/yy)
96
Month dd
Adjust settings
Menu
Setting
Available options
Default setting
Tones
Beeper
on or off
on
Reminders
Beeper on or off
on
on or off
off
Reminders
Acoustic mode
10 times – freely selectable daily reminders
and/or a one-time reminder after a specified
length of time (1, 2 or 3 hours)
None
Target range
Lower and upper limit value / on or off
None / off
Volume
5 levels
Level 3
Brightness
3 levels
Level 2
Language
15 different languages
english uS
4
97
4
4.2
Adjust settings
Opening the Settings menu
Turn on the meter with
,
➔ wait for the Main menu,
to select Settings,
➔ use
to open Settings.
➔ press
The buttons you use to make or change the settings
are described in Chapters 1.5 and 1.9.
You will find a complete overview of the menus at the
end of the user’s Manual.
98
Adjust settings
4
The following options are available in the Settings
menu:
Main menu: takes you to the Main menu
Time/Date: set the time and date, select the time
format
Tones: turn the beeper, reminders and acoustic
mode on or off
Reminders: set the reminder times
Target range: set the upper and lower limits for the
target range
Volume: set the volume for the beeper
Brightness: set the brightness for the display
Language: select the language used for display texts
99
4
4.3
Adjust settings
Setting the time and date, selecting the time format
The time and date are already set in the meter. If you
want to use reminders or analyse your results with a
computer, for example, you should check the time and
date and correct them if they deviate from the current
time or date.
All results are saved together with the time and date.
If the time and date are not correctly set, the results
cannot be analysed properly as a function of time.
If the time is not correctly set and you use reminders, you will be reminded to perform a test at the
wrong time.
The following options are available in the Time/Date
menu:
Main menu: takes you to the main menu
Back: takes you to the Settings menu
Time: set the time
Date: set the date
Time format: select the time format
100
Adjust settings
4
Setting the time
1
➔
➔
➔
➔
➔
➔
➔
Turn on the meter with
,
wait for the Main menu,
to select Settings,
use
to open Settings,
press
to select Time/Date,
use
to open Time/Date,
press
to select Time,
use
to open Time.
press
The hours are highlighted.
If you have chosen one of the 12-hour time formats,
am (morning) or pm (afternoon) is also displayed after
the time.
101
4
Adjust settings
24-hour time format
12-hour time format
2 use
to set the hour.
3 Press
(Continue).
The minutes are now highlighted.
102
4 use
to set the minutes.
5 Press
(OK or Continue).
Adjust settings
24-hour format
12-hour format
4
only for times in 12-hour format:
The suffix am or pm is highlighted.
5a use
to select am or pm.
5b Press
(OK).
The meter will then display the time you just set.
6 Press
(OK).
The meter returns to the Time/Date menu.
103
4
Adjust settings
Setting the date
1
2
3
The sequence in which you set the day, month and
year while setting the date depends on the time format
you have set. Apart from the sequence, the procedure
is the same in all cases.
The following sequences are possible:
1 Month – day – year
2 day – Month – year
3 year – Month – day
1
➔
➔
➔
➔
➔
➔
➔
104
,
Turn on the meter with
wait for Main menu,
to select Settings,
use
to open Settings,
press
to select Time/Date,
use
to open Time/Date,
press
to select Date,
use
to open Date.
press
Adjust settings
4
The following example describes the procedure for
setting the date in the case of sequence (Month –
day – year) 1 .
The month is highlighted.
2 use
to set the month.
3 Press
(Continue).
The day is now highlighted.
4 use
to set the day.
5 Press
(Continue).
The year is now highlighted.
6 use
to set the year.
7 Press
(OK).
105
4
Adjust settings
or
or
The meter will then display the date you just set. The
date will be displayed according to the time format you
have set (see examples on left).
8 Press
(OK).
The meter returns to the Time/Date menu.
i
106
If the date you have set does not exist
(e.g. April 31), the meter returns to the first
setting position when you confirm the last entry
with OK (step 7). you must correct the date
before the meter will accept it.
Adjust settings
4
Selecting the time format
1
➔
➔
➔
➔
➔
➔
➔
Turn on the meter with
,
wait for Main menu,
to select Settings,
use
to open Settings,
press
to select Time/Date,
use
to open Time/Date,
press
to select Time format,
use
to open Time format.
press
The currently set time format is highlighted.
107
4
Adjust settings
2 use
to select the desired time format.
3 Press
(Select).
The meter will then display the time format you just
set.
4 Press
(OK).
The meter returns to the Time/Date menu.
108
Adjust settings
4.4
4
Setting tones
The following options are available in the Tones menu:
Main menu: takes you to the Main menu
Back: takes you to the Settings menu
Beeper: turn the beeper on or off
Reminders: turn the beep tone for reminders on or
off
Acoustic mode: turn the acoustic mode on or off
Beeper: If Beeper is turned on (default setting), a
beep will sound at the following times during a test:
when the meter advances a test area to the tip of
the cassette,
when the prompt Apply blood is displayed and you
can apply blood or control solution to the test area,
when Test in progress is displayed and the test
begins,
when the result is displayed,
when an error message is displayed (a double beep
4 times in succession).
109
4
Adjust settings
Reminders: Here you can set whether or not you want
reminders to be accompanied by beeps (see Chapter 4.5). If Reminders is turned on (default setting), the
beeps will sound.
if unexpected and abnormal blood glucose values are obtained using the acoustic mode, the
result must be checked by repeating the test
together with a sighted person.
Acoustic mode: If the acoustic mode is turned on
(default setting: off), the meter guides you through the
blood glucose test with the beeps described above. At
the end of the test, the meter also announces the result
in the form of a sequence of beeps. The acoustic mode
is described in Chapter 6.
Visually impaired people should not test their
blood glucose without assistance from a sighted
person.
Visually impaired people should only use the
acoustic mode if they have familiarized themselves fully with the assistance of a sighted
person and have demonstrated that they are
able to understand results correctly without
exception using the acoustic mode. The acoustic
mode should always be used with great care.
otherwise there is a risk that the results will be
misinterpreted by the person performing the
test. An incorrect insulin dose resulting from a
misinterpreted result can cause considerable
health damage and can even be fatal. especially
110
Adjust settings
4
Turning the beeper, reminders and acoustic mode on and off
Beeper, Reminders and Acoustic mode can only be
turned on and off. The procedure is always the same
and is therefore only described here for Beeper.
1
➔
➔
➔
➔
➔
➔
,
Turn on the meter with
wait for Main menu,
to select Settings,
use
to open Settings,
press
to select Tones,
use
to open Tones,
press
to select Beeper (or another
use
function).
111
4
Adjust settings
A checkmark
means that the function is activated
A checkbox
means that it is deactivated
2 Press
(On or Off) to turn the beeper on or off.
The meter remains in the Tones menu.
i
112
If you wish to use the acoustic mode, you must
turn both Acoustic mode and Beeper on.
Adjust settings
4.5
4
Setting reminders
you can set up to 10 reminder times.
If the meter is turned off, “Reminder” and the time of
the reminder will be displayed daily at the time you
have set. If you have turned on Reminders in the Tones
menu, beeps will also sound.
you can turn off the reminder and the beeps by pressing any button. If you do not press a button, the meter
turns off automatically after 20 seconds. The reminder
will not be repeated.
If you perform a blood glucose test 10 minutes or less
before a reminder, the reminder will not be given.
113
4
Adjust settings
The following options are available in the Reminders
menu:
Main menu: takes you to the main menu
Back: takes you to the Settings menu
New: set a new time for a daily reminder
Edit: edit an existing reminder time (is only displayed
if at least one time has been set)
In 1 hour: set a one-time reminder in 1 hour
In 2 hours: set a one-time reminder in 2 hours
In 3 hours: set a one-time reminder in 3 hours
Reminders menu when
10 reminders have already
been set.
114
New, In 1 hour, In 2 hours and In 3 hours are not displayed if 10 reminder times have already been set.
Adjust settings
4
Setting a new reminder
1
➔
➔
➔
➔
Turn on the meter with
,
wait for Main menu,
to select Settings,
use
to open Settings,
press
to select Reminders.
use
to the left of Reminders means that
The checkbox
no reminders have been set or that all reminders set
have been turned off. A checkmark means that at
least one reminder has been set and is turned on.
2
Press
➔ use
➔ press
to open Reminders,
to select New,
to open New.
As you are about to set a new reminder time, only
dashes are displayed for the hours and minutes.
i
If you decide you do not want to set a reminder
button (Cancel) to
time after all, press the
return to the Reminders menu.
115
4
Adjust settings
24-hour format
12-hour format
The hours are highlighted.
3 use
to set the hour.
The first time you press the button, the time will go to
00:00 (24-hour format) or 01:00 am (12-hour format).
4 Press
(Continue).
The minutes are now highlighted.
116
5 use
to set the minutes.
6 Press
(OK or Continue).
Adjust settings
24-hour format
12-hour format
4
only for times in 12-hour format:
The suffix am or pm is highlighted.
6a use
to select am or pm.
6b Press
(OK).
The meter will then display the reminder time you just
set. The reminder is also turned on.
7 Press
(OK).
The meter returns to the Edit reminders menu.
117
4
Adjust settings
Editing an existing reminder (turn on/off, change, delete)
1
➔
➔
➔
➔
➔
➔
➔
Turn on the meter with
,
wait for the Main menu,
to select Settings,
use
to open Settings,
press
to select Reminders,
use
to open Reminders,
press
to select Edit,
use
to open Edit.
press
A list with the reminders that have already been set
appears on the display.
indicates that the reminder is turned
A checkbox
off, a checkmark that it is turned on.
118
2 use
to edit.
to select the reminder time you wish
3 Press
(Select).
Adjust settings
4
you will then see the following options below the time:
Turn off, to turn off a reminder that is turned on (the
time remains unchanged), or Turn on to turn on a
reminder that has been turned off.
Change, to change the reminder time.
Delete, to delete this reminder.
Cancel, if you do not wish to edit this reminder.
In the following examples, only times in the 12-hour
format are shown and described.
119
4
Adjust settings
Turning a reminder on or off
1 use
to select Turn on (Turn off).
2 Press
(Select).
The meter will then display the reminder time you just
turned on or off.
3 Press
(OK).
The reminder is now turned on or off.
The meter returns to the Edit reminders menu.
120
Adjust settings
4
Changing a reminder
1 use
to select Change.
2 Press
(Select).
3 Set the new reminder time (see “Setting a new
reminder” for how to do this).
The meter will then display the reminder time you just
changed.
4 Press
(OK).
The reminder time has now been changed and the
reminder is also turned on.
The meter returns to the Edit reminders menu.
121
4
Adjust settings
Deleting a reminder
1 use
to select Delete.
2 Press
(Select).
The meter will then display the reminder time you just
deleted.
3 Press
(OK).
The reminder time has now been deleted.
The meter returns to the Edit reminders menu or to the
Reminders menu if you have deleted the last reminder.
122
Adjust settings
4
Cancel – Not editing a reminder
If you do not want to edit a selected reminder after all,
you can cancel the editing procedure as follows.
1 use
to select Cancel.
2 Press
(Select).
The meter returns to the Edit reminders menu without
changing the reminder.
123
4
Adjust settings
Setting a one‑time reminder in 1 hour, 2 hours or 3 hours
The meter can give you a one-time reminder to perform a test in 1 hour, 2 hours or 3 hours. you do not
need to set a time for this. These reminders can be
useful if you wish to check a result you just obtained,
for example. When the reminder has been given, it is
automatically deleted.
1
➔
➔
➔
➔
➔
➔
,
Turn on the meter with
wait for the Main menu,
to select Settings,
use
to open Settings,
press
to select Reminders,
use
to open Reminders,
press
to select In 1 hour ( or In 2 hours
use
or In 3 hours).
2 Press
124
(Select).
Adjust settings
4
The meter displays that it will give you a reminder in
1 hour (or in 2 or 3 hours).
3 Press
(OK).
The meter returns to the Edit reminders menu.
The one-time reminder will be displayed in the list of
reminders in the same way as any other reminder, i.e.
the time will be displayed there and not “In 1 hour”, for
example.
125
4
Adjust settings
Deleting a one‑time reminder
1
➔
➔
➔
➔
➔
➔
➔
Turn on the meter with
,
wait for the Main menu,
to select Settings,
use
to open Settings,
press
to select Reminders,
use
to open Reminders,
press
to select Edit,
use
to open Edit.
press
A list with the reminders that have already been set
appears on the display.
indicates that the reminder is turned
A checkbox
off, a checkmark that it is turned on.
126
2 use
to delete.
to select the reminder time you wish
3 Press
(Select).
Adjust settings
4
In the case of a one-time reminder, only the following
options are displayed below the time:
Delete, to delete this reminder
Cancel, if you do not wish to delete this reminder
unlike the daily reminders, you cannot turn one-time
reminders on or off or change their time.
4 use
to select Delete.
5 Press
(Select).
The meter will then display the reminder time you just
deleted.
6 Press
(OK).
The reminder time has now been deleted.
The meter returns to the Edit reminders menu or to the
Reminders menu if you have deleted the last reminder.
127
4
4.6
Adjust settings
Setting a target range
you can enter your personal target range for blood
glucose values (default setting: off). Results above
or below this target range will be flagged with the
symbol .
The target range gives the blood glucose values which
should be achieved if the treatment is optimal. discuss
with your healthcare professional what target range
you should set.
you set the target range by entering the lower and
upper limits. The lower limit can be set to between
2.8 and 5.5 mmol/l. The upper limit can be set to
between 5.5 and 11.1 mmol/l. Both limits can be set in
increments of 0.1 mmol/l.
128
If you wish to use the lower limit of the target
range as an indicator of a possible hypo, it is
important to remember this: The indicator will
only be reliable if the limit has been properly
selected. We therefore strongly recommend that
you talk to your healthcare professional before
you set the limit. This function is no substitute
for hypoglycaemia training by your healthcare
professional or diabetes team.
Adjust settings
4
Setting a target range
1
➔
➔
➔
➔
➔
Turn on the meter with
,
wait for the Main menu,
to select Settings,
use
to open Settings,
press
to select Target range,
use
to open Target range.
press
indicates that the target range is turned
A checkbox
off, a checkmark that it is turned on.
If you have not yet set a target range, the meter will
take you directly to the display for entering the upper
and lower limits. The two limits are indicated by dashes only.
i
If you decide you do not want to set a target
button (Cancel)
range after all, press the
to return to the Settings menu.
129
4
Adjust settings
2 use
to set the lower limit.
The first time you press a button, the default setting of
3.9 mmol/l will be entered.
3 Press
(Continue).
The default setting of 7.8 mmol/l will be entered for the
upper limit.
4 use
to set the upper limit.
5 Press
(OK).
The meter will then display the target range you just
set. It is also turned on.
6 Press
(OK).
The meter returns to the Settings menu.
130
Adjust settings
4
Editing an existing target range (turn on/off, change)
Turn on the meter with
,
➔ wait for the Main menu,
to select Settings,
➔ use
to open Settings,
➔ press
to select Target range,
➔ use
to open Target range.
➔ press
once you have set a target range, the Target range
menu will offer you the following options:
Turn off, to turn off the target range (the upper and
lower limits you have entered remain unchanged), or
Turn on to turn on the target range.
Change, to change the upper and lower limits of the
target range.
Cancel, if you do not wish to edit the target range.
131
4
Adjust settings
Turning the target range on or off
1 use
to select Turn off (Turn on).
2 Press
(Select).
The meter displays that the target range is now turned
off (turned on).
3 Press
(OK).
The meter returns to the Settings menu.
132
Adjust settings
4
Changing a target range
1 use
to select Change.
2 Press
(Select).
3 Set the new target range (see “Setting a target
range” for how to do this).
The meter will then display the target range you just
changed.
4 Press
(OK).
The target range has now been changed and is also
turned on.
The meter returns to the Settings menu.
133
4
Adjust settings
Cancel – Not editing the target range
If you do not want to change the target range after all,
you can cancel the editing procedure as follows:
1 use
to select Cancel.
2 Press
(Select).
The meter returns to the Settings menu without
changing the target range.
134
Adjust settings
4.7
4
Setting the volume
you can set the volume for the beeper to one of 5
different levels.
1
➔
➔
➔
➔
➔
,
Turn on the meter with
wait for the Main menu,
to select Settings,
use
to open Settings,
press
to select Volume,
use
to open Volume.
press
The more bars are filled in on the display, the louder
the volume. The default setting is 3.
2 use
to set the volume.
each time you press the button, a beep sounds in the
new volume selected.
3 Press
(Select).
135
4
Adjust settings
The meter will then display the volume level you just
set.
4 Press
(OK).
The meter returns to the Settings menu.
136
Adjust settings
4.8
4
Setting the brightness
you can set the brightness of the texts and symbols
appearing on the display to one of 3 different levels.
1
➔
➔
➔
➔
➔
,
Turn on the meter with
wait for the Main menu,
to select Settings,
use
to open Settings,
press
to select Brightness,
use
to open Brightness.
press
The more bars are filled in on the display, the brighter
the display. The default setting is 2.
2 use
to set the desired brightness.
The brightness of the display will be adjusted to the
level you have selected.
3 Press
(Select).
137
4
Adjust settings
The meter will then display the brightness level you
just set.
4 Press
(OK).
The meter returns to the Settings menu.
138
Adjust settings
4.9
4
Setting the language
you can choose from a total of 15 languages for the
text appearing on the display. you will already have set
the language when you turned on the meter for the
first time.
If you want to change this selection at a later date, you
can set any of the following languages:
english uS
Türkçe
english uK
Português
deutsch
Ελληνικά
español
Norsk
Italiano
Suomi
Français
Nederlands
dansk
Svenska
139
4
Adjust settings
1
➔
➔
➔
➔
➔
Turn on the meter with
,
wait for the Main menu,
to select Settings,
use
to open Settings,
press
to select Language,
use
to open Language.
press
The currently set language is highlighted.
2 use
3 Press
to select the desired language.
.
The meter will then display the language you just
selected.
4 Press
(OK).
The meter returns to the Settings menu.
140
Adjust settings
4
Correcting a wrongly set language
If you have set the wrong language by mistake, you
may not be able to read the menus any more. you can
still change the language with the help of the following
instructions.
3 Press
1 Turn on the meter with
5 Press
.
3 times.
The “Settings” menu is now highlighted.
4 Press
.
6 times.
The “Language” menu (the last item) is now highlighted.
6 Press
.
The “Language” menu is now open.
7 use
8 Press
2 Wait until the display sequence shown above has
been displayed and the display does not change
anymore.
The last (right-hand) display is the main menu, but with
the text displayed in the wrongly set language.
to select the desired language.
.
The meter will then display the language you just
selected.
9 Press
.
The meter returns to the “Settings” menu.
141
5
5
using the meter as a diary
Using the meter as a diary
The meter has a 500-value memory for saving results
with the time and date. you do not need to save the
results manually since the meter saves them automatically. If all the memory locations are occupied, the
oldest test result is deleted to create space for the new
one when you perform a new test.
In addition to the result, the time and the date, your
meter also saves all other information that is relevant
to the test. This includes all symbols displayed with the
result after a test (except the battery symbol) and the
flags you added to the results.
The following options are available in the Memory
menu:
Main menu: takes you to the Main menu
All results: display all the saved results
Averages: view the averages for the last 7, 14 or 30
days
Transfer data: transfer the saved results (to a computer, PdA (handheld computer) or special analysis
systems)
Display format: select how the saved results are to
be displayed
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using the meter as a diary
5.1
5
Retrieving saved results
There are two different ways of retrieving all saved
results:
via the Memory menu
using the
button
button takes you directly to the saved results.
The
In this case, the options offered in the Memory menu
are not available. If you want to use all the options in
the Memory menu, you must open it from the main
menu.
There are two display formats available for the saved
results. Single value and List. The default setting is
Single value. The procedure for changing the display
format is described in Chapter 5.4.
display format
Single value
display format
List
Symbols saved together with the result appear to the
right of the result. In the display format Single value,
4 symbols can be displayed, in the display format List
only 3. If the result is flagged with 4 symbols, the
symbol (result outside the target range) is not displayed in the display format List.
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5
using the meter as a diary
Via the Memory menu
Viewing saved results via the Memory menu:
,
Turn on the meter with
➔ wait for the Main menu,
to select Memory,
➔ use
to open Memory,
➔ press
to select All results,
➔ use
to open All results.
➔ press
The last saved result will be displayed, as either Single
value or List, depending which display format has been
set.
The command for the
button is OK.
The procedure for viewing all saved results is described under “Viewing all saved results”.
display format
Single value
display format
List
Leaving the saved results:
Press
(OK).
The meter returns to the Memory menu.
144
using the meter as a diary
Via the
5
button (down)
Viewing saved results using the
button:
With the meter off:
Press and hold
than 2 seconds).
until the meter turns on (longer
The last saved result will be displayed, as either Single
value or List, depending which display format has been
set.
The command for the
button is Off.
The procedure for viewing all saved results is described under “Viewing all saved results”.
display format
Single value
display format
List
Leaving the saved results:
Press
(Off).
The meter turns off.
145
5
using the meter as a diary
Viewing all saved results
Irrespective of the procedure you use to view the saved
button),
results (via the Memory menu or using the
you go to all saved results in the same way.
Single value
Viewing older results:
1 Press
to go to the next older result.
If you then want to return to the more recent results:
2 Press
List
146
to go to the next more recent result.
If you hold the buttons down, the results will be displayed in rapid succession, first slowly, then more
quickly. The display stops when the oldest and the
most recent (last) results are reached.
using the meter as a diary
5
XX.X or X.X as the last result in the memory
display format
Single value
display format
List
If the last (most recent) result in the memory is displayed as xx.x or x.x with dashes instead of the time
and date, the last test did not deliver any result. In this
case, an error message was displayed during the last
test or you did not apply blood (or control solution) after
the prompt Apply blood was displayed. After the next
test that delivers a result, the result displayed as x will
be deleted from the memory.
No results in the memory
If no results have been saved, only All results and OK
will be displayed.
display format
Single value
display format
List
147
5
5.2
using the meter as a diary
Retrieving averages
The meter can calculate averages from the saved
results.
you can choose which results are used for calculation
of the averages.
The average will be calculated from all results corresponding to your choice. However, the following results
will not be included in the calculation:
control tests (flagged with
),
all results
results you have flagged with
only results flagged Before meal
results displayed as
only results flagged After meal
results of tests performed outside the permitted
temperature range of +10 to +40 °C (flagged
with ).
When you have made this selection, you can choose
the period of time in which the results were obtained.
the last 7 days
the last 14 days
the last 30 days
148
or
(General),
,
using the meter as a diary
1
➔
➔
➔
➔
➔
5
Turn on the meter with
,
wait for the Main menu,
to select Memory,
use
to open Memory,
press
to select Averages,
use
to open Averages.
press
The following options are available in the Averages
menu:
Main menu: takes you to the Main menu
Back: takes you to the Memory menu
All results: calculate the average from all results
Before meal: calculate the averages from the results
flagged Before meal
After meal: calculate the averages from the results
flagged After meal
149
5
using the meter as a diary
2 use
to select All results, Before meal or
After meal.
3 Press
(Select).
4 use
to choose the period in which the
results were obtained: 7, 14 or 30 days.
Selecting the time period only determines which average will be displayed first. You can later switch directly
from one time period to the others.
5 Press
(Select).
The selected average is displayed, together with the
number of results (called tests) from which the average
was calculated.
150
using the meter as a diary
5
6 Press
to switch from the 7-day average to the
14-day average and then to the 30-day average.
to switch from the 30-day average back
7 Press
to the 14-day average and then to the 7-day average.
8 Press
(OK).
The meter returns to the Averages menu.
.
Averages Before meal are marked with the symbol
Averages After meal are marked with the symbol
.
151
5
152
using the meter as a diary
i
The meter calculates the average for a time
period even if the saved results cover a shorter
period. example: tests were only performed in
the last 5 days. In this case, the averages for all
three periods (7, 14 and 30 days) are calculated
from the results of the last 5 days.
i
If no average can be calculated, x.x is displayed
instead of a value and the number of results
(tests) is given as zero. This is the case if either
no results or only results which are not used for
calculation of averages were saved in the specified period.
i
In the event that you changed the date or time,
then performed a test and afterwards re-set the
date or time, the meter only calculates the average from the results which the meter saved in
uninterrupted chronological order. If the chronological order was interrupted, the earlier results
are ignored. If you have not performed any tests
since you made the change, x.x is displayed
instead of a value and the number of results
(tests) is given as zero.
using the meter as a diary
5.3
5
Transferring results
The meter has an inbuilt IrdA (Infrared data Association) standard infrared window permitting wireless
transfer of the results to a suitably equipped computer,
PdA (handheld computer) or to special analysis systems.
The infrared window is located in the battery compartment cover of the meter.
There are two ways of transferring the results:
with special products from Roche diagnostics which
can also analyse results,
in the form of a table which you can then process
with a spreadsheet program, for example.
Roche diagnostics offers a variety of special hardware
and software products for analysis which extend the
integrated notebook functions of your meter. These
products enable you and your healthcare professional
to manage your data more effectively and, through
their graph and table views, make it easier for you to
understand your results.
Infrared window
153
5
using the meter as a diary
depending on the type of analysis you intend to perform, you will require a special software product and/or
special hardware products. For further information,
please contact Accu-Chek Customer Care.
The results remain in the meter’s memory after transfer.
If you already have a hardware or software product
from Roche diagnostics to enable you to transfer and
analyse results, it may not recognize more recent
meters, so the results will not be transferred. you may
need a more recent software version for your hardware
or software product. In this case, contact Accu-Chek
Customer Care.
There are two ways of opening the Transfer data menu:
154
you cannot perform a test while results are being
transferred.
using the
and
buttons
via the Memory menu
In the Transfer data menu, you can choose how you
wish to transfer the results.
using the meter as a diary
5
The following options are available in the Transfer data
menu:
Main menu: takes you to the Main menu (only if you
opened the menu from the Memory menu)
Back: takes you to the Memory menu (only if you
opened the menu from the Memory menu)
For analysis: transfer the results with hardware or
software products from Roche diagnostics
Table to PC: transfer the results to a computer in the
form of a table
155
5
using the meter as a diary
Starting the transfer using the
and
buttons
With the meter off:
and
buttons simultaneously
Press and hold the
until the meter turns on (longer than 2 seconds).
After the display check and the number of available
tests, the Transfer data menu is displayed.
156
using the meter as a diary
5
Starting the transfer via the Memory menu
Turn on the meter with
,
➔ wait for Main menu,
to select Memory,
➔ use
to open Memory,
➔ press
to select Transfer data,
➔ use
to open Transfer data.
➔ press
157
5
using the meter as a diary
Transferring results for further analysis
1 Please read the instructions supplied with the
software or hardware you are using. These will
include instructions on how to transfer data.
2 Make the receiving end (software product or hardware) ready to transfer the results.
3 Position the meter 5–20 cm away from the infrared window of the receiving end. Point the two
infrared windows towards one another.
5–20 cm
4 In the Transfer data menu: use
For analysis.
5 Press
sults.
158
to select
(Select) to start transferring the re-
using the meter as a diary
5
6 If necessary, start the transfer of the results at the
receiving end (software product or hardware).
during the transfer, you will be informed of the
progress on the display.
i
If you do not want to transfer the results after
all, you can abort the transfer using the
button (Cancel). The meter returns to the Memory menu (if you came from the Memory menu)
or turns off (if you turned on the meter using the
buttons).
When the transfer of the results is finished, the meter
turns off automatically about 2 seconds later.
159
5
using the meter as a diary
Transferring results as a table
The meter can transfer the results to a computer
without any special hardware or software. The only
prerequisite is that the computer has an infrared window according to the IrdA standard (Infrared data
Association).
The results are transferred as a CSV file. The file extension CSV in this case stands for Comma Separated
Values.
CSV files can be opened with a text editor or spreadsheet program, for example.
Where you find the CSV file on your computer depends
on the settings in your operating system for wireless
transmission of files via the infrared window.
The CSV file always contains all the results saved in
your meter. Results already transferred at an earlier
date are transferred again.
160
The CSV file contains the following information:
Serial number: the serial number of the meter
Download Date (DD.MM.YYYY), Download Time
(hh:mm): the date and time when the meter transferred the results to the computer.
date (dd.MM.yyyy), time (hh:mm), result and unit of
the results saved in the meter.
Flags added to the results, indicated by an “x”.
The data (date, time, test result etc.) in this CSV file is
separated by semicolon.
In the CSV file, the date is always displayed in the
format dd.MM.yyyy and the time always in the 24hour format (hh:mm). The time format set in the meter
has no influence on the format of the date and time in
the CSV file.
using the meter as a diary
5
CSVfileopenedinatexteditor
Serial number;download date;download Time
123456789;10.05.2009;09:18
date;Time;Result;unit;Temperature warning;Beyond target range;General;Before meal;After meal;Control test
10.05.2009;08:21;6.5;mmol/l; ; ; ; ; ;
09.05.2009;18:05;7.1;mmol/l; ; ; ; ; ;
09.05.2009;12:37;7.5;mmol/l; ;x; ; ; ;
09.05.2009;08:16;6.2;mmol/l; ; ; ;x; ;
08.05.2009;18:39;3.2;mmol/l; ; ; ; ; ;x
CSVfileopenedinaspreadsheetprogram(example)
Serial number
download date
download Time
123456789
10.05.2009
09:18
Temperature warning
Beyond target range
date
Time
10.05.2009
08:21
Result unit
General
Before meal After meal
Control test
6.5 mmol/l
09.05.2009
18:05
7.1 mmol/l
09.05.2009
12:37
7.5 mmol/l
09.05.2009
08:16
6.2 mmol/l
08.05.2009
18:39
3.2 mmol/l
x
x
x
161
5
using the meter as a diary
1 Turn on the computer.
2 Position the meter 5–20 cm away from the infrared
window of the computer. Point the two infrared
windows towards one another.
5–20 cm
3 In the Transfer data menu: use
Table to PC.
4 Press the
results.
162
to select
(Select) to start transferring the
using the meter as a diary
5
during the transfer, you will be informed of the
progress on the display.
i
If you do not want to transfer the results after
all, you can abort the transfer using the
button (Cancel). The meter returns to the Memory menu (if you came from the Memory menu)
or turns off (if you turned on the meter using the
buttons).
When the transfer of the results is finished, the meter
turns off automatically about 2 seconds later.
163
5
using the meter as a diary
If the transfer is unsuccessful
If the results are not transferred, the meter turns off
automatically after about 60 seconds.
Possible reasons for an unsuccessful transfer are:
A transfer error occurred.
Start the transfer of the results again.
The infrared windows are too far apart or not properly facing each other.
Reduce the distance between the two infrared
windows to 5–20 cm and position them so they are
pointing towards one another. Start the transfer of
the results again.
164
Another device with an infrared source turned on or
a strong light source is too close to one of the two
infrared windows.
Remove the device or light source and start the
transfer of the results again.
There is some object, for example, blocking communication between the two infrared windows.
Remove the object and start the transfer of the
results again.
An error occurred at the receiving end or either the
software or hardware.
Please read the relevant instructions for use.
using the meter as a diary
5.4
5
Setting the display format for viewing saved results
There are two different formats available for displaying
the saved results (Memory menu – All results): Single
value and List.
display format Single value
display format List
display format Single value (default setting):
In this format, just one result is displayed on the display. The time and date on which the result was obtained are displayed above the result (in this case 7.2
mmol/l).
display format List:
In this format, three results are available on the display.
The selected value is between the two horizontal lines.
This is the only actual result displayed. The time and
date are displayed below the result. For the other two
results, only the time and date are displayed. The more
recent results are above the selected result, the older
results below.
165
5
using the meter as a diary
1
➔
➔
➔
➔
➔
Turn on the meter with
,
wait for the Main menu,
to select Memory,
use
to open Memory,
press
to select Display format,
use
to open Display format.
press
2 use
to select the desired display format.
3 Press
(Select).
An example of the display format you selected is displayed.
4 Press the
166
(Continue).
using the meter as a diary
5
The meter will then display the display format you just
set.
or
5 Press
(OK).
The meter returns to the Memory menu.
or
If no results have been saved, x will be displayed
instead of the result and dashes instead of the time
and date.
167
6
6
Acoustic mode
Acoustic mode
The procedure for turning on the acoustic mode is
described in Chapter 4.4.
When the acoustic mode is turned on, the meter guides
you through the blood glucose test using beeps and
announces the result as a series of beeps. The meter
beeps additionally when the batteries are almost empty, the test cassette is empty or an error message is
displayed.
An intimate knowledge of how results are announced
as beeps and how to distinguish results from other
beeps is crucial to reliably recognizing the result.
The sections below explain the beeps in detail. In
addition, training software (the BeepLearn program) to
help you interpret results announced in the form of
beeps is available on Cd from Accu-Chek Customer
Care at 1-800-363-7949.
Visually impaired people should only use the
acoustic mode if they have familiarized
themselves fully with the acoustic mode
with the assistance of a sighted person and
have demonstrated that they are able to
understand results correctly without excep‑
168
tion using the acoustic mode. The acoustic
mode should always be used with great care.
Otherwise there is a risk that the results will
be misinterpreted by the person performing
the test. An incorrect insulin dose resulting
from a misinterpreted result can cause con‑
siderable health damage and can even be
fatal. Especially if unexpected and abnormal
blood glucose values are obtained using the
acoustic mode, the result must be checked
by repeating the test together with a sighted
person.
Visually impaired people should not test their
blood glucose without assistance from a
sighted person.
The meter must be regularly checked by a
sighted person for outwardly visible conta‑
mination.
Acoustic mode
There are two types of beeps, differing in pitch. Warnings have a higher pitch (Tone 2, represented below
as ) than the other beeps (Tone 1, represented below
as ). The following table shows which tone sounds
for which event.
6
Tone 1:
Turning on
Chapter 6.1
Test area is advanced to the tip of
the cassette
Chapter 6.2
Prompt to apply blood
Chapter 6.2
Start of test
Chapter 6.2
Announcement of the result
Chapter 6.3, 6.4
Tone 2:
(warning)
Signal that results are about to be
announced
Chapter 6.3
Announcement of an error
message
Chapter 6.2, 6.5
Notification that the batteries are
almost empty
Chapter 6.5
Notification that the cassette is
empty
Chapter 6.5
169
6
6.1
Acoustic mode
Beep tone when turning on
6.2
Beep tones during a test
When the acoustic mode is turned on, you hear a beep
( ) when you turn the meter on.
After the power-on beep, you will hear the following
while you test
This is irrespective of how you turn on the meter:
a beep tone when the meter advances a test area to
the tip of the cassette,
by opening the tip cover to perform a test (see
Chapter 3.2)
using the
button (see Chapter 1.6)
a beep when you can apply blood or control solution,
a beep when the test starts,
using the
button to view saved results (see
Chapter 5.1)
the result which is composed of different beeps (see
Chapter 6.3),
using the
and
Chapter 5.3)
several beeps if the meter displays an error message (see Chapter 6.5).
170
buttons to transfer data (see
Acoustic mode
6.3
6
Announcement of the result after a test
In the acoustic mode, whenever the meter displays a
result following a blood glucose test, it also announces
the result as a series of beeps. The result is not treated
as an entity, but is broken down into individual digits.
example:
The result 7.6 mmol/l is announced as 0 – 7 –
decimal point – 6.
each digit is represented by the corresponding number
).
of beeps, e.g. 4 beeps for the number 4 (
).
Zero is represented by a long beep (
Results which are lower than 0.6 mmol/l and are
are announced acoustically as
displayed as
0 – 0 – decimal point – 0.
Results which are higher than 33.3 mmol/l and are
are announced acoustically as 9 – 9
displayed as
– decimal point – 9.
The result is announced three times in succession.
each announcement is preceded by 2 short beeps
result
( ). Altogether, therefore, you hear:
result.
result
Symbols, such as or , which are displayed together with the result are not announced acoustically.
If you turn off the meter using the on/off button
while the result is being announced acoustically, the
announcement will be interrupted and 2 short beeps
).
will sound four times in succession (
171
6
Acoustic mode
First the tens are announced, then the units, then the
decimal point and finally the tenths. There is a short
pause between each group of beeps. The tens are
always announced, even when the result is below 10.
The tens in this case are represented by 1 long beep,
signifying zero. The decimal point is represented by
1 very short beep ( ).
13.8 mmol/l:
1 beep – pause – 3 beeps – pause – 1 very short
beep – pause – 8 beeps
=
4.0 mmol/l:
1 long beep (for 0 tens) – pause – 4 beeps –
pause – 1 very short beep – pause –
1 long beep =
172
Acoustic mode
6.4
6
Announcement of saved test results
only the last (most recent) of the saved test results is
announced acoustically.
The result is announced three times in succession. The
announcement follows the same pattern as the announcement of a result immediately after the test. you
result
result
result.
will hear:
If you directly retrieve saved results using the button
, you will at first hear the power-on beep and immediately afterwards the result:
result
result
result.
If xx.x or x.x is displayed as the last (most recent)
result, the last test did not deliver any result (see
Chapter 5.1). In this case, the sounded beeps are
identical to those for an error message (see next page).
There is no acoustic announcement when
the last saved result is a control test flagged with
,
no results are saved,
you retrieve an average.
Flags are not acoustically announced. If you flag the
(General), (Before food) or
last saved result with
(After food), this result will be announced like a
non-flagged result.
173
6
6.5
Acoustic mode
Announcements of warnings and error messages
Warnings
Error messages
When the batteries will soon be empty or the test
cassette has been used up, the meter issues an acoustic warning. This consists of two short beeps sounded
).
three times in succession (
If error messages appear on the display (see Chapter
16.4), these are announced by two short beeps sound). This
ed four times in succession (
sequence is sounded only once and is not repeated.
The same sequence of beeps is sounded for all error
messages, i.e. they are not differentiated acoustically.
The warning is given at different times.
Batteries almost empty:
The acoustic warning sounds after you have turned
the meter on, together with the corresponding message on the display (see Chapter 14).
Test cassette empty:
The acoustic warning sounds when the number of
available tests is displayed as zero when turning off
the meter.
174
Checking the meter
7
7
Checking the meter
you can check whether the meter delivers correct
results. To perform this control test, a glucose control
solution is applied to the test area instead of blood. At
the end of the test, the meter automatically checks
whether the result obtained with glucose control solution is correct and informs you of the result.
Always perform a control test using Accu-Chek Mobile
control solutions:
after you have inserted a new test cassette,
after you have changed the batteries,
after you have cleaned the cassette and the inside of
the meter,
Please ask Accu-Chek Customer Care where you can
obtain the control solutions.
different control solutions are sold in different countries. The control solutions have different colored labels
(red, blue or white). At the end of the control test, the
meter asks you to enter the color of the label on the
control solution you have used (see Chapter 7.2). The
meter offers you a choice of all three colors, even if
you only have one or two control solution(s) to choose
from.
Visually impaired people should not carry out a
control test without assistance from a sighted
person.
if you are in doubt about a result.
175
7
7.1
Checking the meter
Preparing for a control test
For a control test you need:
the meter with inserted test cassette,
an unopened applicator of Accu-Chek Mobile control
solution; the solution in each applicator is for one
application only.
A control test in its main steps is the same as a normal
test except that you apply control solution to the test
area instead of blood.
Please read the package insert provided with the
control solutions.
176
Checking the meter
7.2
7
Performing a control test
Start as for a blood glucose test: either open the tip
cover or select Test in the Main menu.
The following description assumes that you start the
test by opening the tip cover.
1 Place your finger on the corrugated area on the tip
cover and push in the direction of the arrow as far
as it will go.
After overcoming a slight resistance, the tip cover
clicks into place.
Be careful not to touch the tape when doing this
as this could damage it.
If the meter was turned off, it now turns on.
177
7
Checking the meter
A beep will sound (if Beeper is turned on) and the
display check will be displayed, followed by the number of available tests.
2 Check that there are no irregularities in the
checkerboard pattern.
Then the meter advances a test area to the tip of the
cassette.
Shortly after the test area has been advanced to the tip
of the cassette, the prompt Apply blood will appear and
a beep will sound (if Beeper is turned on). The prompt
also applies to control solution.
178
Checking the meter
7
3 Twist the cap off the applicator. Be careful not to
squeeze the applicator too hard while doing this so
as to not lose any control solution.
4 Hold the applicator at a slight angle with the brush
pointing downwards.
5 Squeeze the applicator gently until you see a small
drop appear at the end of the brush.
6 Then stop squeezing.
The drop will then be absorbed back into the brush.
The brush is now ready to use.
you can hold the meter in your hand or lay it down
while you apply control solution to the test area.
do not hold the meter with the test area pointing
upwards. If you hold the meter with the test area
pointing upwards, control solution could enter
the meter and soil it.
179
7
Checking the meter
you can hold the meter in your hand or lay it down
while you apply control solution to the test area.
do not hold the meter with the test area pointing
upwards. If you hold the meter with the test area
pointing upwards, control solution could enter
the meter and soil it.
7 Apply the control solution to the center of the test
area at the tip of the cassette using the tip of the
brush.
As soon as control solution touches the test area it is
absorbed.
8 Take the brush away from the test area as soon as
Test in progress and the hourglass symbol appear
on the display.
180
Checking the meter
7
The test area has then absorbed enough control solution and a beep sounds (if Beeper is turned on). The
hourglass symbol indicates that the test is in progress.
Testing is complete after approximately 5 seconds and
the result appears on the display.
i
The meter cannot distinguish between blood
and control solution. If you have set a target
range and the result obtained with control solution is outside this range, the symbol will be
displayed together with the result. The symbol
will be deleted automatically when you flag the
result as a control test.
To distinguish the control test later from blood glucose
results, you need to flag it as a control test.
9 Press
(Set flag ).
181
7
Checking the meter
10 use
to select Control test.
11 Press
(Select).
The meter then prompts you to enter the color of the
applicator label. entering the correct color is important
so that the meter can check whether the result is
correct.
12 use
to select the color.
13 Press
(Select).
The result is then displayed again, this time with the
flag Control test (symbol ).
14 Press
182
(Continue).
Checking the meter
7
The meter displays the upper and lower limits of the
concentration range. The concentration range displayed depends on the color of control solution selected.
15 Press
Values are only examples
(Continue).
The meter automatically checks whether the result is
within the concentration range displayed.
If the result is within the concentration range displayed,
Control test OK is displayed.
or
If the result is not within the concentration range
displayed, Control test not OK ... Repeat control test
will be displayed (see Chapter “Control test not oK –
possible sources of error”).
16 Press
(OK).
183
7
Checking the meter
The meter returns to the Main menu.
17 Turn off the meter with
or via Turn off.
18 Close the tip cover.
19 dispose of the applicator in your household waste.
184
Checking the meter
7
you can also check yourself whether the result is
within the right concentration range.
To do this, compare the result with the concentration
table on the test cassette box.
The result must be within the printed concentration
range.
Make sure you compare the result with the concentration range that corresponds to the control solution you
used (1 or 2).
Accu‑Chek® Mobile Control
mmol/l
1
2
unit of
measurement
1,9–4,2
6,4–8,6
Values are only
examples
Control solution used
185
7
Checking the meter
Control test not OK – possible sources of error
If Control test not OK ... Repeat control test is displayed, the result obtained is not within the concentration range displayed. Check the points listed on the
next page. If your answer is different from the answer
given, make the respective corrections and repeat the
test. If you have taken all of these points into account
and Control test not OK is still displayed, contact
Accu-Chek Customer Care.
If Control test not OK Repeat control test is
displayed, it is no longer certain that the meter
and test cassette are functioning properly. Blood
glucose tests may then deliver incorrect results.
Incorrect results can cause the wrong therapy
recommendation to be made and thus produce
serious adverse health effects.
186
Checking the meter
did you perform the control test according to
the user’s Manual?
yes
did you wait for the application prompt to be
displayed before applying control solution?
yes
did you apply the control solution immediately after opening the applicator?
yes
did you enter the correct color?
yes
did you perform the test within the correct
temperature range (10–40 °C)?
yes
Has the expiry date for the control solution
been reached (see label on the bottom of the
vial next to the symbol )?
no
did you read the section “Storage and stability of control solutions” in the package insert
for the control solution?
yes
did you observe the proper storage conditions for the meter, test cassette and control
solutions (see Chapter 15 and the test cassette and control solution package inserts)?
yes
7
If your meter has been dropped, that can also lead to
control test results which are not within the concentration range displayed and for which Control test not OK
is displayed. In this case, you should also call
Accu-Chek Customer Care.
187
8
8
Tools menu
Tools menu
The Tools menu on the one hand offers you some extra
means of checking the meter. on the other hand, you
must also use this menu to prepare for cleaning the
meter and changing a test cassette that has not been
used up.
The following options are available in the Tools menu:
Main menu: takes you to the Main menu
Display check: perform a separate display check
(see Chapter 9)
Validity: displays the validity of the test cassette (see
Chapter 10)
Clean: prepare the meter for cleaning (see Chapter 11)
Change cass.: prepare the meter for removing a test
cassette which still has unused test areas (see
Chapter 12)
188
Performing a display check
9
9
Performing a display check
If you wish to check whether the display is working
properly, in addition to turning on the meter, you can
also do this via the display check in the Tools menu. In
this case, the display check is shown until you cancel it
(for no longer than 1 minute).
1
➔
➔
➔
➔
➔
,
Turn on the meter with
wait for the Main menu,
to select Tools,
use
to open Tools,
press
to select Display check,
use
to open Display check.
press
2 Press
(OK).
189
9
Performing a display check
3 Check whether there are any irregularities in the
checkerboard pattern.
If there are irregularities in the checkerboard
pattern, results might not be displayed correctly.
In this case contact Accu-Chek Customer Care.
4 Press the
button (Continue).
The meter returns to the Tools menu.
display check without irregularities
display check with irregularities (examples)
190
button, the meter shows
If you do not press the
the display check for about 1 minute. Then it displays
the number of available tests and turns off automatically.
Viewing the validity of the test cassette 10
10 Viewing the validity of the test cassette
To find out when the test cassette in the meter expires:
1
➔
➔
➔
➔
➔
,
Turn on the meter with
wait for the Main menu,
to select Tools,
use
to open Tools,
press
to select Validity,
use
to open Validity.
press
The validity is displayed.
2 Press
(Continue).
The meter returns to the Tools menu.
191
11 Cleaning the meter and lancing device
11 Cleaning the meter and lancing device
11.1 Cleaning the meter
The outside
The mode of operation of the meter with the test cassette means that the meter will not normally come into
contact with blood or control solution. Regular cleaning
is therefore not necessary. In the event the meter
becoming soiled through improper use, cleaning it may
become necessary.
If the casing of the meter or the display is visibly soiled:
use only cold water or 70 % ethanol for cleaning. Any other cleaning agents may damage the
meter or impair its measuring function.
use a lightly moistened cloth or a lightly moistened cotton swab. do not spray anything onto
the meter and do not immerse it in the cleaning
fluid. Doing so may damage its internal components and stop it from working properly.
192
Wipe with a cloth lightly moistened with cold water or
70 % ethanol.
Cleaning the meter and lancing device 11
The inside
you only need to clean the inside of the meter if:
the area around the tip of the cassette is visibly
soiled,
the error message e-4 with the text “See user’s
Manual” is displayed; the error message might be
caused by fluff, crumbs, etc. inside the tip of the
cassette.
To enable you to clean the inside of the meter, you
have to open Clean in the Tools menu and then remove
the test cassette (see next page).
i
If the error message e-4 was displayed, a test
area is lost when you later reinsert the test
cassette.
193
11 Cleaning the meter and lancing device
1
➔
➔
➔
➔
➔
Turn on the meter with
,
wait for the Main menu,
to select Tools,
use
to open Tools,
press
to select Clean,
use
to open Clean.
press
The meter now prompts you to open the tip cover.
i
194
If you do not want to clean the meter now, press
button (Cancel).
the
Cleaning the meter and lancing device 11
2 Place your finger on the corrugated area on the tip
cover and push it in the direction of the arrow as
far as it will go.
The meter then prompts you to remove the test cassette. About 2 seconds later, it turns off automatically.
3 Turn the meter over.
195
11 Cleaning the meter and lancing device
4 Push the release button for the cassette compartment cover in the direction of the arrow. The cover
springs open.
5 open the cassette compartment cover all the way.
The cassette compartment cover is fully opened when
it is at an angle of slightly more than ninety degrees –
as shown in the illustration.
196
Cleaning the meter and lancing device 11
6 Remove the cassette from the cassette compartment.
7 Check whether you can see any fluff, crumbs, etc.
inside the tip of the cassette.
8 If so, remove these carefully.
197
11 Cleaning the meter and lancing device
If the measuring optics are visibly soiled, clean the
inside of the meter as follows:
9 Carefully wipe the measuring optics and the front
opening of the meter with a lightly moistened cloth
or cotton swab.
10 Leave the cassette compartment cover open and
close the tip cover.
198
Cleaning the meter and lancing device 11
11 Carefully wipe the interior of the tip cover with a
lightly moistened cloth or cotton swab.
Make sure that no liquid enters the meter. Avoid
scratching the measuring optics. Scratches
could interfere with tests.
12 Remove any fluff or lint that may remain.
13 Allow the meter time to dry thoroughly.
199
11 Cleaning the meter and lancing device
14 open the tip cover again.
The meter now turns on and displays error message
e-2. The error message at this point is not relevant
since you had to remove the cassette to clean the
meter. you can ignore the message. The meter turns off
again automatically. Simply continue with step 15.
15 Insert the cassette in the meter again with the
silver side facing upwards.
200
Cleaning the meter and lancing device 11
16 Close the cassette compartment cover and press it
closed. you must hear an audible CLICK.
CLICK
17 Close the tip cover.
201
11 Cleaning the meter and lancing device
11.2 Cleaning the lancing device
To ensure proper functioning of your lancing device
and the used cap, you should clean them regularly and
if there is any blood on them. If you want to clean the
lancing device, first detach it from the meter (see
Chapter “undocking and docking the lancing device”).
Allow the lancing device and cap time to dry thoroughly.
Clean the outside of the lancing device only. Wipe it
once a week with a cloth moistened with 70 % ethanol
or 70 % isopropanol (available from your pharmacy).
Never dip the AST cap in the cleaning fluid.
Cleaning fluid left in contact with the AST cap
for too long can attack the material from which
it is made, stopping it from functioning properly.
Also clean the inside of the cap with a cotton swab
moistened with one of the two cleaning fluids.
202
Never dip the lancing device in the cleaning
fluid. Doing so may damage its internal components and stop it from working properly.
use only 70 % ethanol or 70 % isopropanol to
clean the lancing device or the AST cap. other
cleaning agents may attack the plastic and stop
them from operating properly.
Replacing the test cassette 12
12 Replacing the test cassette
If you want to replace an empty test cassette or an
expired test cassette, please continue reading in Chapter 12.2.
If you want to remove a partly used test cassette which
still has unused test areas, you must first perform the
preliminary steps described in Chapter 12.1.
you can reinsert a partly used cassette into the meter
at a later date. In the mean time, store this cassette in
a dry place protected from light.
i
If you reinsert the partly used cassette into the
meter and there was another cassette in the
meter before this, the partly used cassette loses
a test area. If you reinsert the started test cassette into the meter immediately, it does not
lose a test area.
203
12 Replacing the test cassette
12.1 Preparing cassette replacement
➔
➔
➔
➔
➔
Turn on the meter with
,
wait for the Main menu,
to select Tools,
use
to open Tools,
press
to select Change cass.,
use
to open Change cass.
press
The meter now prompts you to open the tip cover.
i
204
If you do not want to change the cassette now,
button (Cancel).
press the
Replacing the test cassette 12
12.2 Replacing the cassette
1 Place your finger on the corrugated area on the tip
cover and push it in the direction of the arrow as
far as it will go.
If you have prepared for the cassette replacement via
Change cass. the meter prompts you to replace the
test cassette. Shortly after this, it turns off automatically.
or
or
If the cassette in the meter is empty or has a prob‑
lem or has expired, the appropriate message or error
message e-1 appears after the display check and the
number of available tests (see also Chapter 16.2 and
16.4). Shortly after this, the meter turns off automatically.
205
12 Replacing the test cassette
2 Turn the meter over.
3 Push the release button for the cassette compartment cover in the direction of the arrow. The cover
springs open.
206
Replacing the test cassette 12
4 open the cassette compartment cover all the way.
The cassette compartment cover is fully opened when
it is at an angle of slightly more than ninety degrees –
as shown in the illustration.
5 Remove the cassette from the cassette compartment.
used test cassettes can be disposed of in household
waste.
207
12 Replacing the test cassette
6 Remove a new cassette from the foil-sealed
packaging.
7 Insert the cassette in the meter with the silver side
facing upwards.
208
Replacing the test cassette 12
8 Close the cassette compartment cover and press it
closed. you must hear an audible CLICK.
CLICK
When you have closed the cassette compartment
cover, the meter turns on again and runs the display
check.
9 Press the
button (Continue).
209
12 Replacing the test cassette
The validity of the cassette is displayed.
10 Press the
button (Continue).
The meter displays the number of available tests.
11 Press the button
(Continue).
The meter opens the Main menu.
12 Close the tip cover.
If the test cassette you removed still has unused tests
and has not yet expired, you can reinsert the cassette
into the meter at a later date. The meter recognizes the
cassette, the number of available tests and the validity.
210
Viewing the number of available tests 13
13 Viewing the number of available tests
you can view the number of tests still available on the
inserted cassette by one press of a button.
With the meter off:
button until the meter turns on
Press and hold the
(longer than 2 seconds).
The number of tests available on the cassette will be
displayed. The meter turns off again automatically a
short time later.
211
14 Changing the batteries
14 Changing the batteries
This message appears when the batteries are almost
empty. It appears every time you turn the meter off
until you change the batteries. The first time the message appears, you can still perform about 50 tests.
However, we recommend that you replace the batteries
as soon as possible. By then the batteries will have
been heavily drained and changeable conditions (e.g.
cold outside temperatures) can affect their performance even further.
you need 2 alkaline-manganese or high-energy batteries type AAA, LR 03, AM4 or micro (1.5 V). Always
replace both batteries at the same time.
do not use rechargeable batteries as these have a
considerably shorter life than normal batteries.
With a new set of batteries, you can perform at least
500 tests or test for about 1 year.
212
Changing the batteries 14
Results and settings remain saved in the meter while
you change the batteries or if you store the meter
without batteries.
The meter has an built-in back-up battery. This provides the power when there are no batteries inserted.
The back-up battery lasts about 5 years. It cannot be
replaced if it is empty. An empty back-up battery has
no influence on the functioning of the meter.
If the back-up battery is empty, you still have 10 minutes to change the batteries. only if more time than this
elapses does the meter forget the time and date and
dashes appear on the display instead of the time and
date. In this case, set the time and date again.
Never throw batteries into a fire. This is dangerous, because they may explode.
i
Please dispose of used batteries in an environmentally friendly way such as at a collection
depot.
i
Remove the batteries if you will not be using
your meter for any length of time. The time and
date still remain saved in the meter.
213
14 Changing the batteries
1 Push the battery compartment cover in the direction of the arrow as far as it will go to unlock it.
you will have to overcome a slight resistance. The
cover is properly unlocked when it slides over this
resistance with a CLICK.
2 Raise the battery compartment cover as illustrated.
214
Changing the batteries 14
3 Turn the meter so that the battery compartment
faces downwards. The batteries fall out.
4 Insert two new batteries in the battery compartment. Pay attention to the symbols and in the
battery compartment. The corresponding end of the
battery must be facing upwards.
215
14 Changing the batteries
5 Close the battery compartment cover again.
6 Push the battery compartment cover in the direction of the arrow as far as it will go to lock it. It
locks into place with a CLICK.
216
Testing and storage conditions 15
15 Testing and storage conditions
Make sure that the conditions listed on the following
pages are met, so that the meter and lancing device
work reliably and you obtain accurate results.
15.1 Temperature and humidity
Without batteries and without a test cassette, the
meter should be stored at between -25 and +70 °C.
With batteries and without a test cassette, the
meter should be stored at between -10 and +50 °C.
At temperatures above +50 °C, the batteries
could leak and damage the meter.
At temperatures below -10 °C, the batteries
do not have enough power to keep the
internal clock functioning.
The temperature and humidity conditions under
which the meter can operate are +10 to 32 °C at
15 to 85 % relative humidity, including the following
exteme conditions: +32 °C at 85 % relative humidity
and +40 °C at 45 % relative humidity.
Sudden changes in temperature can cause
condensation to form in or on the meter. If this
happens, do not turn the meter on. Make sure
that it returns to ambient temperature slowly.
Never store the meter in a room that is likely to
harbour condensation (e.g. bathroom).
If the temperature is between +8 and +10 °C or
between +40 and +42 °C, the meter will still allow
you to perform a test. However, the following warning will appear (see also Chapter 16.2).
With batteries and with a test cassette, the meter
should be stored at between +2 and +30 °C.
Store the meter in a place with a relative humidity
between 15 and 93 %.
217
15 Testing and storage conditions
do not use blood glucose results obtained
following these warnings as a basis for making therapeutic decisions. These results may
be incorrect. Incorrect results can cause the
wrong therapy recommendation to be made
and thus produce serious adverse health
effects.
Tests cannot be performed at temperatures below
+8 °C and above +42 °C. In this event, the following
error message appears:
Never try to speed up the cooling or warming
of your meter, e.g. by placing it in the refrigerator or on a radiator. doing so can damage
the meter and cause it to deliver incorrect
results. Incorrect results can cause the wrong
therapy recommendation to be made and
thus produce serious adverse health effects.
218
do not store the lancing device in a primed state and
do not store it for any length of time in a place
where the temperature is very low or high, e.g. in a
hot car. This can cause parts of the lancing device to
become warped, so impairing its operation.
Testing and storage conditions 15
15.2 Light conditions
displayed text, numbers and symbols appear yellow.
Bright light shining on the display may make them
difficult to read. Shield the meter if necessary, with
your body, for example.
Keep the meter away from very strong light
sources (e.g. direct sunlight, spot lights). These
may interfere with the proper functioning of the
meter and lead to error messages.
15.3 Local sources of interference
Strong electromagnetic fields may interfere with
the proper operation of the meter. do not use
the meter close to sources of strong electromagnetic radiation.
To avoid electrostatic discharge, do not use the
meter in a very dry environment, particularly
one in which synthetic materials are present.
NOTICE:
This device complies with Part 15 of the FCC Rules and
with RSS-210 of Industry Canada.
operation is subject to the following two conditions:
(1) this device may not cause harmful interference,
and
(2) this device must accept any interference received,
including interference that may cause undesired
operation.
219
15 Testing and storage conditions
NOTICE:
Changes or modifications made to this equipment not
expressly approved by Roche diagnostics GmbH,
Germany may void the FCC authorization to operate
this equipment.
Classification with respect to U.S. telecommunication
requirements (47CFR §15.105)
NOTE:
This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation. If
this equipment does cause harmful interference to
radio or television reception, which can be determined
by turning the equipment off and on, the user is en220
couraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and
receiver.
Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Classification with respect to the Canadian telecommunication requirements
NOTICE:
This Class B digital apparatus complies with Canadian
ICeS-003.
Symbols, messages, problems and error messages 16
16 Symbols, messages, problems and error messages
16.1 Symbols
The meter presents most of the information as text. In
addition, results are displayed – both after a test and in
the memory – together with further information in the
form of symbols.
The batteries are almost empty.
This is the result of a control test.
In place of a result: The result is lower than
0.6 mmol/l.
may indicate that your blood glucose is very low (possibly a severe
hypoglycemia). Follow the relevant
instructions given by your healthcare
professional immediately and repeat
the test.
The temperature during the test was outside
the permitted range of +10 to +40 °C. despite
a warning to this effect you decided to go
ahead with the test.
In place of a result: The result is higher than
33.3 mmol/l. Repeat the test.
you have turned on a target range. The result
is either below the lower limit or above the
upper limit of the target range set.
You have flagged the result with the flag
Before meal.
You have flagged the result with the flag
General.
You have flagged the result with the flag After
meal.
221
16 Symbols, messages, problems and error messages
16.2 Messages
Cassette empty: This message appears if you start a
test and all test areas in the cassette have been used.
Insert a new test cassette in the meter.
Validity of the cassette: This message appears at the
start of a test if the test cassette is only valid for 10
more days. The message is repeated when the cassette is only valid for 5, 2 and 1 more day(s).
Press the
button (Continue) to start a test.
Cassette expired: This message appears if the cassette has been in the meter for longer than 3 months
or is expired.
Insert a new test cassette in the meter.
222
Symbols, messages, problems and error messages 16
Batteries low: This message appears when the batteries are almost empty. It appears every time you turn
the meter off until you change the batteries. The first
time the message appears, you can still perform about
50 tests.
Change the batteries as soon as possible.
Close tip cover: This prompt appears if you turn off
the meter and the tip cover is still open.
Close the tip cover.
223
16 Symbols, messages, problems and error messages
Tip cover open: This message appears if you are in
the process of changing a setting (e.g. the date) or
entering a new setting (e.g. a reminder) and open the
tip cover.
Close the tip cover again if you wish to continue with
the setting.
or
to select whether you wish to Continue
use
with settings or Test.
Continue with settings: in this case, the meter
prompts you to close the tip cover.
Test: in this case, the setting procedure will be
interrupted (any changes you have already made will
be lost) and a test area will be advanced.
224
Symbols, messages, problems and error messages 16
Tip cover closed: This message appears if you close
the tip cover after the meter has advanced a test area.
open the tip cover again if you wish to continue with
the test.
or
use
to select Do not test or Test.
Do not test: in this case, the meter returns to the
Main menu. you can no longer use the test area,
because the meter will advance the tape again. This
reduces the number of available tests.
Test: in this case, the meter prompts you to open the
tip cover.
225
16 Symbols, messages, problems and error messages
Temperature too low / too high: This message appears at the start of a test if the ambient temperature
or the temperature of the meter is between +8 and
+10 °C or between +40 and +42 °C.
use
, to select whether you wish to Test or Quit.
Test: in this case, the meter advances a test area.
Quit: in this case, the meter returns to the Main
menu. Close the tip cover.
If you decide to perform the test in spite of the warning, the result will be flagged and saved with the symbol .
do not use blood glucose results obtained following these warnings as a basis for making therapeutic decisions. These results may be incorrect.
Incorrect results can cause the wrong therapy
recommendation to be made and thus produce
serious adverse health effects. Move to a place
where the temperature is between +10 and
+40 °C and wait for the temperature of the meter to adjust to this temperature.
226
Symbols, messages, problems and error messages 16
Reminder: If you have set reminders, this message
appears at the set time. If you have also turned on
Reminders in the Settings/Tones menu, beeps will also
sound.
To turn off the reminder:
Press any button.
227
16 Symbols, messages, problems and error messages
16.3 Problems
The meter will not turn on.
The batteries are empty or none are inserted.
Insert new batteries.
you have inserted the batteries the wrong way
round.
Remove the batteries and reinsert them as shown in
the battery compartment.
The ambient temperature is low and the batteries
are almost empty.
Move to a place where the temperature is between
+10 and +40 °C and wait for the temperature of the
meter to adjust to this temperature. Insert new
batteries.
228
Condensation has affected the electronics.
Allow the meter time to dry slowly.
The meter is defective.
Contact Accu-Chek Customer Care at
1-800-363-7949.
Symbols, messages, problems and error messages 16
The meter only displays dashes instead of the time
and date.
The meter is turned on, but the display remains
blank.
The meter has forgotten the time and date.
The display is defective.
you have changed the batteries or stored the meter
without batteries and the built-in back-up battery is
empty. The back-up battery normally ensures that the
meter remembers the time and date even if no batteries are inserted.
Contact Accu-Chek Customer Care.
Reset the time and date.
Results which are saved without the time and date
cannot be analysed after transfer to a computer or only
in a limited way.
If the back-up battery is empty you still have 10 minutes to change the batteries before the meter forgets
the time and date. If more than 10 minutes elapse, only
dashes are displayed instead of the time and date.
229
16 Symbols, messages, problems and error messages
16.4 Error messages
E‑1
The following pages describe all error messages
together with the cause and how they can be remedied.
If an error message is displayed, turn the meter off:
until the bar in
Press and hold the on/off button
the display is filled (at least 2 seconds).
If error messages occur frequently, contact Accu-Chek
Customer Care.
If your meter has been dropped, that can also lead to
error messages. In this case, you should also call
Accu-Chek Customer Care.
The test cassette or the meter may be defective.
Remove the cassette from the meter and reinsert it.
If the error message reappears:
Insert a new test cassette in the meter.
If the error message still appears, the meter is
defective.
Contact Accu-Chek Customer Care.
230
Symbols, messages, problems and error messages 16
E‑2
E‑3
There is no test cassette in the meter.
your blood glucose value may be very low.
Insert a new test cassette.
The RFId sensor in the meter is defective.
Contact Accu-Chek Customer Care.
The RFId chip on the cassette is damaged or missing. The cassette cannot be used.
Insert a new test cassette.
If the way you feel agrees with a very low blood
glucose value, immediately follow the relevant
instructions given by your doctor. Repeat the test
afterwards.
A meter error occurred.
If the error message reappears after turning on the
meter:
Contact Accu-Chek Customer Care.
231
16 Symbols, messages, problems and error messages
E‑4
Fluff, crumbs, etc. are inside the tip of the cassette.
Remove these. To do this, follow the instructions in
Chapter 11.1.
i
you can go directly from here to the Clean
menu without having to turn the meter off
button (Confirst. To do this, press the
tinue).
The cassette is not properly inserted into the meter.
Remove the cassette and reinsert it.
232
The test area has absorbed too little blood or control
solution.
Repeat the test with a larger amount of blood or
control solution.
you did not apply the blood drop or the control
solution to the center of the test area.
Repeat the test. Apply the blood drop or the control
solution exactly to the center of the test area at the
tip of the cassette.
Symbols, messages, problems and error messages 16
E‑6
during the test, bright light, e.g. sunlight, fell on the
meter and has interfered with the test.
Move into the shade or shield the meter with your
body, for example. Repeat the test.
you applied blood or control solution to the test area
too soon, i.e. before the prompt Apply blood was displayed.
Repeat the test. do not apply blood or control solution
to the test area until the prompt Apply blood is displayed.
233
16 Symbols, messages, problems and error messages
E‑7
E‑8
A meter error occurred.
If the error message reappears after turning on the
meter:
The ambient temperature or the temperature of the
meter is too low (under +8 °C) or too high (above
+42 °C) for a test.
Contact Accu-Chek Customer Care.
Move to a place where the temperature is between
+10 and +40 °C and wait for the temperature of the
meter to adjust to this temperature.
234
Symbols, messages, problems and error messages 16
E‑9
If the batteries are so low that no more tests can be
performed, this message will appear. Then the meter
turns off (after a maximum of 1 minute).
Insert two new batteries.
235
17 disposing of the meter
17 Disposing of the meter
during blood glucose testing, the meter may come into
contact with blood. used meters therefore carry a risk
of infection. Please dispose of your used meter, after
removing the batteries, according to the regulations
applicable in your country. Also remove the back-up
battery (see next page).
For information about correct disposal, please contact
your local council or authority.
The meter falls outside the scope of the european
directive 2002/96/eC (directive on waste electrical and
electronic equipment).
236
i
Please dispose of the batteries in an environmentally friendly way such as a collection depot.
disposing of the meter 17
Removing the back‑up battery
Apart from the two batteries in the battery compartment, there is also a third battery in the side of the
battery compartment, the back-up battery.
you must also remove this battery before disposing of
the meter.
Remove the back-up battery as follows:
1 use a small screwdriver or similar implement to
break out the partition wall in front of the battery.
The battery then drops into the battery compartment.
2 Turn the meter over so that the back-up battery
falls out.
237
18 Technical data
18 Technical data
238
Meter type
Accu-Chek Mobile
Catalogue No./
Serial No.
See back of the meter
Test principle
Determination of glucose in fresh capillary blood by reflectance photometry.
When using different specimen material, please refer to the package insert that came
with the Accu-Chek Mobile test cassette.
Although you always apply whole blood to the test area, the blood glucose results
displayed by your meter correspond to those in plasma.
You will find information on how the system works, on the test principle and on reference methods in the Accu-Chek Mobile test cassette package insert.
Measuring range
0,6–33,3 mmol/l
Sample size
see the Accu-Chek Mobile test cassette package insert
Measuring time
approx. 5 seconds (depending on the concentration)
Power supply
2 alkaline-manganese or high energy batteries (1.5 V, type AAA, LR 03, AM 4 or micro),
back-up battery: 3V lithium button cell type CR1025
Battery life
at least 500 tests or approx. 1 year (less if the brightness of the display is set to level 3
or the volume is set to level 4 or 5 or in acoustic mode due to the higher power consumption)
Automatic power‑off
after 1 or 2 minute(s), depending on the operating status
Technical data 18
Temperature
and humidity
during testing
+10 to +32 °C at 15 to 85 % relative humidity, including the following extreme
conditions:
+32 °C at 85 % relative humidity and +40 °C at 45 % relative humidity.
during storage
15 to 93 % relative humidity
Meter without batteries and without test cassette: -25 to +70 °C
” with batteries and without test cassette:
-10 to +50 °C
” with batteries and with test cassette:
+2 to +30 °C
Altitude
Sea level to 4000 m
Memory
500 results with time and date, averages for 7, 14 and 30 days
Dimensions
123 × 66 × 28 mm with lancing device
Weight
approx. 150 g with lancing device, batteries, test cassette and lancet drum
Display
oLed (organic Light emitting diode) display
Interface
Infrared window
Safety class
III
LED/IRED
Class 1
239
18 Technical data
Electromagnetic
compatibility
This instrument meets the electromagnetic immunity requirements according to
eN ISo 15197 Annex A. The chosen basis for the immunity tests (on electrostatic
discharge) was basic standard IeC 61000-4-2.
In addition, the instrument meets the electromagnetic emissions requirements according to eN 61326. Its electromagnetic emission is thus low. Interference on other
electrically-driven equipment is not anticipated.
Performance
evaluation
The performance data for the Accu-Chek Mobile system (Accu-Chek Mobile meter with
Accu-Chek Mobile test cassette) were determined using capillary blood from patients
with diabetes (method comparison, accuracy), venous blood (repeatability) and control
solutions (reproducibility). The system is calibrated with venous blood containing
various levels of glucose. The reference values are obtained using the hexokinase
method. The reference method is traceable to a NIST standard using the Id-GCMS
method, which is the method of the highest metrological quality. The method comparison was conducted by comparing the results from the system with those of the
hexokinase method with deproteinization using an automatic analyzer.
The Accu-Chek Mobile blood glucose monitoring system complies with the requirements of eN ISo 15197.
Roche diagnostics hereby declares that the Accu-Chek Mobile blood glucose meter conforms with the basic requirements and other relevant regulations of the european directive 1999/5/eC. The conformity declaration may be
found at the following Internet address: http://mobile.accu-chek.com.
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System components 19
19 System components
The following components belong to the Accu-Chek
Mobile meter:
The following components belong to the Accu-Chek
FastClix Mobile lancing device:
Accu-Chek Mobile test cassettes
use only these test cassettes when you test with the
Accu-Chek Mobile meter.
Accu-Chek FastClix lancet drums
use only these lancet drums when you obtain blood
with the Accu-Chek FastClix Mobile lancing device.
Accu-Chek Mobile control solutions
use only these control solutions when you perform
control tests with the Accu-Chek Mobile meter and
the Accu-Chek Mobile test cassettes.
Accu-Chek FastClix Mobile AST cap
If you wish to use blood from alternate sites (such as
the palm, the ball of the thumb, forearm, upper arm,
calf or thigh) for blood glucose testing, you will need
a special AST cap (gray cap with transparent base)
to obtain blood with the Accu-Chek FastClix Mobile
lancing device.
241
20 Accu-Chek Customer Care
20 Accu‑Chek Customer Care
20.1 Advice and troubleshooting
20.2 Address
If you need advice on how to operate the Accu-Chek
Mobile meter or the Accu-Chek FastClix Mobile lancing
device, if you seem to be obtaining implausible results,
or if you suspect that the meter, test cassette, lancing
device or lancet drum might be defective, please
contact Accu-Chek Customer Care. do not attempt to
repair or modify the meter or lancing device yourself.
our staff will help solve any problems you might be
experiencing with the meter, test cassette, lancing
device or lancet drum from Roche diagnostics. The
address of the Accu-Chek Customer Care is listed in
the next section.
Roche diagnostics
201, Boulevard Armand-Frappier
Laval, Québec (CANAdA) H7V 4A2
Accu-Chek Customer Care: 1-800-363-7949
242
Alphabetical index 21
21 Alphabetical index
A
Accu-Chek Customer Care 242
acoustic mode 109, 110, 168
turning on, turning off 111
After meal (flag) 87, 89
alternate sites 55
apple (symbol) 87, 151, 221
apple, bitten into (symbol) 87, 151, 221
AST cap 55
asterisk (symbol) 87, 221
available tests 31, 32
viewing 211
averages 148
B
battery
changing 212
disposing 213, 236
life 212, 238
removing the protective strip 48
symbol 86, 221
type 212, 238
battery compartment 14, 215
beeper 109
announcement of results via ~ 171
during testing 109
turning off 111
turning on 111
with reminders 109
Before meal (flag) 87, 89
blood
applying to the test area 65, 74
too little applied 232
volume 238
blood glucose test 54
bottle (symbol) 87, 182, 221
brightness, display 137
button
on/off 15, 26
enter ~ 15, 26
down 15, 28, 145
up 15, 29, 211
243
21 Alphabetical index
C
checking, meter 175
cleaning
lancing device 202
meter 192
concentration range 183
concentration table 41, 185
control solution 175
disposing 184
validity 187
control test 87, 175
flag 87
flagging 92, 181
performing 177
sources of error 186
CSV file 160
D
data transfer 153
date, setting 104
display 15, 239
brightness, setting 137
symbols on the ~ 221
244
display check 30
performing 189
display format, saved results 143
setting 165
disposal
batteries 213, 236
meter 236
test cassette 207
E
electromagnetic compatibility 240
electromagnetic interference, sources of 219
enter button 15, 26
error messages 230
in acoustic mode 174
expiry date
control solution 187
test cassette 46
F
flagging, result 87
flags
After meal 87, 89
Before meal 87, 89
control test 87, 92, 181
general 87, 89
Alphabetical index 21
G
general (flag) 87, 89
H
HI (display) 86, 93, 221
hourglass (symbol) 75
humidity 217, 239
I
infrared window 15, 153
intended use
lancing device 3
meter 3
L
lancet drum 17, 57
changing 61
disposing 61
inserting 57
lancet, loading a new 60
lancing device
cleaning 202
docking 63
obtaining blood with the ~ 71
overview 17
priming 72
undocking 62
light conditions 219
Lo (display) 86, 93, 221
M
measuring conditions 217
measuring range 93, 238
measuring time 75, 238
memory 142
display format 143, 165
memory, results 142
menu
description 23
opening 34
overview 250
245
21 Alphabetical index
meter
checking 176
cleaning 192
disposing 236
overview 14
storing 217
turning off 32
after a test 76, 77
turning on 30
opening the memory 135
performing a test 64
transferring results 153
multifunction button, lancing device 17, 72, 73
N
number of available lancets 17, 60
number of available tests 31, 211
O
on/off button 15, 26
one-time reminder 124
overview
lancing device components 17
menus 250
246
meter components 14
symbols 221, 252
P
penetration depth
indicator 17, 59
setting 59
performance evaluation 240
problems 228
R
release button
opening cassette compartment cover 16, 43, 206
undocking lancing device 16, 62
reminder 113
beep tones for ~ 109
changing 118, 121
deleting 118, 122
editing 118
setting after a test 92
setting new ~ 115
turning off 118, 120
turning on 118, 120
Alphabetical index 21
result
averages 148
flagging 87
transferring 153
retrieving results from memory 143
S
settings
acoustic mode 109
beeper 109
brightness 137
date 104
default settings 96
language 139
menu 99
overview 96
reminders 113
beep tones for ~ 109
target range 128
time 101
time format 107
tones 109
volume 135
sources of error
blood glucose test 94
control test 186
transferring results 164
sources of interference
electromagnetic 219
light 219
storage conditions 217
symbols 221
during testing 86
system components 241
T
target range 128
changing 131, 132
editing 131
setting 129
symbol 86, 128, 221
turning off 131, 132
turning on 131, 132
technical data 238
temperature 217, 239
247
21 Alphabetical index
test
performing 64
sources of error 94
test area 15
test cassette 16
changing 203
disposing 207
expiry date 46
inserting first ~ 41
use-by period 46
validity 46, 191, 222
test principle 238
tests (test areas) 20
display of available ~ 31, 32, 211
thermometer (symbol) 86, 221, 226
time format, selecting 107
time, setting 101
tip cover 15, 66, 69
tones, setting 109
Tools menu 188
248
transferring results 153
as table (CSV file) 160
for analysis 158
sources of error 164
turning off, meter 32
after a test 76, 77
turning on, meter 30
opening the memory 143
performing a test 64
transferring results 153
type plate 16, 40
U
unit of measurement, result (mmol/l) 5, 40
use-by period, test cassette 46
V
validity, test cassette 46, 222
displaying 191
Alphabetical index 21
249
22 Menu overview
22 Menu overview
Main menu
Test
Turn off
Memory
Settings
Result
Set flag
All results
Control test
Color
General
on
Before meal
on
After meal
on
Reminder
Reminders
Time/date
Averages
Time
off
All results
off
Before meal
14 days
off
After meal
30 days
Transfer data
For analysis
Table to PC
display format
Single value
List
Select with
open or set with
250
7 days
date
Time format
Menu overview 22
Tones
Reminders
Target range
Beeper
New
Turn on
Reminders
edit
Change
Acoustic mode
In 1 hour
Turn on
In 2 hours
Change
In 3 hours
delete
Turn off
Volume
Turn off
Brightness
Cancel
Language
Cancel
Main menu
Tools
display check
Validity
Clean
Change cass.
251
23 explanation of symbols
23 Explanation of symbols
on the packaging, on the back of the meter and on the lancing device, you may encounter the symbols shown
below. They have the following meanings:
Consult instructions for use
Caution (refer to accompanying documents)! Please refer to safety related
notes in the instructions for use accompanying this instrument.
Store at
use by / expiry date
use only once
Sterilized using irradiation
Manufacturer
Catalogue number
Lot number
IVD
252
For in vitro diagnostic use
0088 Blood glucose meter: This product fulfils
the requirements of the european directive 98/79/eC on in vitro diagnostic medical devices.
0088 Blood glucose meter: This product fulfils
the requirements of the european directive 1999/5/eC on radio and telecommunications terminal equipment (R&TTe).
0088 Lancing device and lancet drum: These
products fulfil the requirements of the
european directive 93/42/eeC on medical
devices.
0088 AST cap: This product fulfils the requirements of the european directive 93/42/eeC
on medical devices.
This device complies with Part 15 of the
FCC Rules and with RSS-210 of Industry
Canada.
The compliance mark indicates that the
N20091
product complies with the applicable
standard and establishes a traceable link
between the equipment and the manufacturer, importer or their agent responsible
for compliance and for placing it on the
Australian and New Zealand market.
explanation of symbols 23
The explanation of any other symbols can be found in the instructions for use and inserts accompanying components within the packaging.
253