Alcatel OmniPCX Office - Advanced Communications Riverina

Alcatel Advanced Reflexes™
Alcatel
OmniPCX Office
ARCHITECTS OF AN INTERNET WORLD
How to use this guide ?
How
You have an Alcatel Advanced Reflexes digital telephone. The large display,
navigator and alphabetic keypad will help you use your telephone easily and make
optimum use of the many functions offered.
• Actions
• Keypad
Lift receiver.
Numeric keypad.
Hang up.
Alphabetic keypad.
Description of an action
or context.
Specific key on numeric
keypad.
• Navigator
• Audio keys
Move the navigation key
up, down, to the left or
to the right.
Loudspeaker.
Hands free.
Adjustment “reduce”.
2
• Display and display keys
Smith John
Partial view of display.
Adjustment “increase”.
• Other fixed keys
Display key.
Fixed key.
• Programmable keys and icons
Line key.
Icon corresponding to
key.
MENU key.
• Other symbols used
OR
Alternative to action
sequence.
Key programmed by
technician to access
Important informations.
service.
These symbols can be supplemented by small icons or text. All default or
customized function codes are given in the table of codes in the appended sheet.
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Contents
Toc
Getting to know your telephone . . . . . . . . . . . p.4
1.
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . p.6
Identify the terminal you are on. Making and receiving a call.
Initializing your voice mailbox. Consulting your voice mailbox.
Adjusting your telephone settings : ringer and brightness.
Programming direct call keys. Installing the programmable key
label.
2.
Using your telephone . . . . . . . . . . . . . . . . . . . . p.9
Making a call. Receiving a call. Calling your correspondent by his
name. Calling from your personal directory. Redialling.
Requesting automatic callback if internal number is busy.
3.
During your communication . . . . . . . . . . . . . . p.11
Sending DTMF signals. Calling a second person during a
conversation. Receiving a second call. Switching between two
calls (Broker call). Transferring a call. Three-way conference.
3
4.
Your telephone fits your needs . . . . . . . . . . . . p.13
Programming your personal directory. Customising your voice
greeting. Personal assistant : reaching you with one number only.
Modifying your personal code.
5.
Keep in touch . . . . . . . . . . . . . . . . . . . . . . . . . . . p.15
Diverting your calls to your voice message service. When you
return, consult recorded messages. Diverting your calls to
another number. When you return, cancel all diversions.
Activate/disable the personal assistant.
6.
Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p.17
Call pick-up. Answering a general bell. Filtering manager/
secretary. Send a voice message copy.
Guarantee and clauses . . . . . . . . . . . . . . . . . . . p.19
3
Getting to know your telephone
Telephone
Display and display keys
Navigator
Lets you browse through several pages of
the display and select a line (the bottom line
is implicitly active).
Top line
Previous
page
Next page
Bottom line
Guide key
This key lets you:
• obtain information about the
telephone
• program the keys
Displays 2 lines and several pages giving information on you
available through the keys associated with the lines of the d
D
StoreN
Divert
Call required number.
nu
D
Lock
Read+
Prohibit outside calls.
qu
Appmnt
PickUp
Make an appointment.
Custo
C
Pick up a call to another number.
Operat
Pr
Programmable keys and icons
Light indicating
messages received.
To make a call, activate a service or manage your calls.
Icons are associated with each of these keys:
Line icons:
Incoming call (flashing).
Mute key so that
your correspondent
can no longer hear
you.
Call in progress.
Call on hold.
Call on common hold.
Function icons:
Function active.
Hang-up key
To terminate a call or
programming.
Function requiring action.
Terminal or line busy.
Preprogrammed function keys:
Divert your calls to another terminal.
Audio keys
Loudspeaker:
to share a conversation
to reduce loudto increase loudspeaker or respeaker or receiver volume
ceiver volume
Hands free:
to make or answer a call without
lifting the receiver
4
Access the various mail services.
Access your personal directory.
Alphabetic keypad
Protected by a flap, used for call
by name, message service and
programming. You have a self-adhesive 'Memo' label to stick inside
the flap.
Transfer call to another terminal.
Make an ISDN call.
For further information, visit our web site
Telephone
Display and display keys
es of
m line
e
Guide key
This key lets you:
• obtain information about the
telephone
• program the keys
on
to increase loudspeaker or receiver volume
without
Displays 2 lines and several pages giving information on your correspondent and the functions
available through the keys associated with the lines of the display screen.
Divert your calls to another
StoreN
Divert
Call required number.
number.
Display more information if reLock
Read+
Prohibit outside calls.
quired.
Appmnt
PickUp
Make an appointment.
Custo
Customize your terminal.
Pick up a call to another number.
Operat
Programme company data.
Programmable keys and icons
To make a call, activate a service or manage your calls.
Icons are associated with each of these keys:
Line icons:
Incoming call (flashing).
Call in progress.
Call on hold.
Call on common hold.
Function icons:
Function active.
Function requiring action.
Terminal or line busy.
Preprogrammed function keys:
Divert your calls to another terminal.
Access the various mail services.
Access your personal directory.
Alphabetic keypad
Protected by a flap, used for call
by name, message service and
programming. You have a self-adhesive 'Memo' label to stick inside
the flap.
Transfer call to another terminal.
Make an ISDN call.
For further information, visit our web site www.alcatel.com
5
1
Getting started
Other
1.1
Identify the terminal you are on
Press this key twice.
1.2
Making and receiving a call
• To make a call :
OR
lift the
receiver
hands free
for an
outside line
dial the number for
your call
• To answer :
6
OR
lift the
receiver
1.3
hands free
Initializing your voice mailbox
Light flashes
enter your personal code then
record your name according to voice
guide instructions
Your personal code is used to access your voice mailbox and
to lock your telephone.
6
1.4
Getting started
1
Consulting your voice mailbox
Msg
Voice
personal code
display the correspondent’s
identity
Next
Prev
OR
select message
Play
7
Adjusting your telephone settings : ringer and
brightness
1.5
Cntrst
OR
Melody
press repeatedly on
Icon
Screen
Level+
OR
OR
Melody
Set
Custo
OR
OK
7
1
1.6
Programming direct call keys
OK
0_. . . . . . .
press
programmed
key
1.7
present value of
selected key
enter the
number
Installing the programmable key label
A printed label is supplied with the terminal. This should be installed beneath the
programmable keys.
8
1.
2.
3.
4.
8
Insert a flat “ blade ” into the slot (1 slot per key block).
Raise the cover.
Slide the printed label into position.
Replace the cover.
2
Using your telephone
Other
2.1
Making a call
lift the receiver
OR
OR
OR
hands free
programmed line
key
dial the
number for
your call
For an outside line, dial '9' before the number .
For the operator, dial '0'.
2.2
9
Receiving a call
OR
lift the receiver
2.3
hands free
Calling your correspondent by his name
display the correspondent’s
identity
Send
enter the first
letters of the
name
9
2
2.4
Calling from your personal directory
Helen
display directory first ten
numbers
navigate in
the name
list
call the chosen
correspondent
To program your personal directory, refer to the paragraph
'Programming your personal directory'.
2.5
Redialling
StoreN
Redial
10
OR
redial
2.6
number in
memory
number called
Requesting automatic callback if internal number is
busy
your correspondent does
not reply
10
0155667000
¤Cback
3
During your communication
Other
During a conversation, different operations like calling a second person or
transferring a call to another number can be done.
3.1
Sending DTMF signals
During a conversation you sometimes have to send DTMF signals, such as with a
voice server, a PABX or a remotely consulted answering machine The function is
automatically cancelled when you hang up.
during a conversation
3.2
¤DTMF
×DTMF
to activate
to disable
Calling a second person during a conversation
During a conversation, to call a second person.
dial
number
required
3.3
the first call is on hold
OR
OR
11
enter the
first letters
of the name
line key
Receiving a second call
During a conversation, another person is trying to call you.
the first call is on hold
Smith John
caller's name or
number flashing for 3
seconds
press line key with icon
flashing
11
3
3.4
Switching between two calls (Broker call)
During a conversation, another call is on hold.
To accept the second call:
the first call is on hold
press line key with
icon flashing
3.5
Transferring a call
During a conversation, to transfer the call to another number.
Transf
OR
12
Number to
be called
3.6
transfer
Three-way conference
During a conversation, a second call is on hold.
12
¤Conf
×Conf
3-way
conference
cancel conference and
return to first
correspondent
hang up on all
correspondents
4
Your telephone fits your needs
Other
4.1
Programming your personal directory
. . . . . .
press a display key
enter the name of
your correspondent
OK
OK
enter number for
correspondent
4.2
Customising your voice greeting
You can replace the greeting message by a personal message.
13
MlBox
Custo
Record
Ready to
record
Recording ...
to strart
recording
Stop
Custom
recording
Dfault
OK
Yes
OR
end of recording
apply
to return to the default message
13
4
Personal assistant : reaching you with one number
only
4.3
Custo
Menu
Assist
select type of
diversion
IntNum
ExtNum
dial number of a
colleague or your
secretary
dial an outside line
number
Mobile
Operat
dial number of your
mobile or DECT
activate/ deactivate
transfer to operator
14
4.4
Modifying your personal code
Your personal code is used to access your voice mailbox and to lock your
telephone. As long as your voice mailbox has not been initialized, personal code
is 1515.
Custo
Passwd
Option
OK
old code
(4 digits).
14
new code
(4 digits)
5
Keep in touch
Other
If you do nothing, Alcatel OmniPCX Office diverts calls to your voice mailbox.
5.1
Diverting your calls to your voice message service
Divert
type of diversion
5.2
When you return, consult recorded messages
The light indicates that messages have been received.
Voice
display number of new and old
messages
personal
code
15
Msg
display name of sender, with date, time and
ranking of message
Play
Next
Prev
OR
OR
select message
listen to message
Call
Clear
OR
OR
erase message
call sender of message
Copy
OR
copy message
15
5
5.3
Diverting your calls to another number
OK
0155667000
destination
number
5.4
When you return, cancel all diversions
OR
5.5
programme another
type of diversion
Activate/disable the personal assistant
16
Custo
ON/OFF
Choice
Assist
Perso
Assist:OFF
Perso
Assist:ON
OK
apply
16
6
Sharing
Other
6.1
Call pick-up
PickUp
IndPic
number of
telephone ringing
6.2
Answering a general bell
If the operator is absent, to answer incoming calls to the operator.
General bell is
ringing
17
6.3
PickUp
GenBel
Filtering manager/secretary
incoming calls are filtered by a
chosen person (secretary, etc.)
“Filter”
programmed
key
same key to
cancel
17
6
6.4
Send a voice message copy
Voice
display number of new and old
messages
personal
code
Msg
Prev
Next
OR
select message to copy by consecutive
presses
Copy
OR
18
number
called
OK
correspond
ent’s name
Record
Send
OR
send message
18
record a comment
Guarantee and clauses
howtoc
Independently of the legal warranty that covers this appliance, it is guaranteed for
1 year, parts and labour, counting from the date indicated on your invoice.
Nevertheless, if the legal warranty in effect in your country exceeds 1 year, then
the legal warranty is the sole warranty applicable.
The invoice will be demanded if making a claim under the warranty. The warranty
does not however apply in the following cases: in the event of use that does not
comply with the instructions given in this user's manual, faults or damage caused
by natural wear, damage resulting from a cause external to the appliance (e.g.
impact, fall, exposure to dampness, etc.), noncompliant installation or
modifications or repairs carried out by people who are not approved by the
manufacturer or retailer.
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Declaration of compliance
We, Alcatel Business Systems, hereby declare that we assume the Alcatel
Advanced Reflexes product to be compliant with the essential requirements of
Directive
1999/5/CE of the European Parliament and Council.
Any unauthorised modification to the product shall render this declaration of
compliance null and void. A copy of the original of this declaration of compliance
can be obtained by post from :
Alcatel Business Systems - Technical Services - Customer Care
1, route du Dr. Albert Schweitzer - F 67408 Illkirch Cedex - France
The CE marking indicates that this product complies with the following EC
directives:
89/336/CEE (electromagnetic compatibility)
73/23/CEE (low voltage)
1999/5/CE (R&TTE)
Some of your telephone's functions require a software key or are only
accessible once programmed by your installation technician.
For further information, visit our web site www.alcatel.com
Copyright © ALCATEL. 2000. All rights reserved.
Alcatel Business Systems, in keeping with its policy of constant product
improvement for the customer, reserves the right to modify product
specifications without prior notice.
ALCATEL - 32, avenue Kléber, F-92707 Colombes Cedex
R.C. Paris 602 033 185
3EH 21001 BSAA Ed.01
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