Motorola SET-TOP VIP1200 User guide

Graphical symbols and supplemental warning markings are located on the back
and bottom of the terminal.
WARNING
TO REDUCE THE RISK OF FIRE OR SHOCK, DO NOT EXPOSE THIS
APPLIANCE TO RAIN OR MOISTURE.
The lightning flash with arrowhead symbol within an equilateral triangle is
intended to alert the user to the presence of uninsulated dangerous
voltage” within the product’s enclosure that may be of sufficient magnitude
to constitute a risk of electric shock to persons.
The exclamation point within an equilateral triangle is intended to alert the
user to the presence of important operating and maintenance (servicing)
instructions in the literature accompanying the appliance.
Product identification and supply rating are provided on the label found on
the bottom of the unit.
IMPORTANT SAFETY INSTRUCTIONS
•
Read these instructions.
•
Keep these instructions.
•
Heed all warnings.
•
Follow all instructions.
•
Do not use this apparatus near water.
•
Clean only with a dry cloth.
•
Do not block any ventilation openings. Install according to the
manufacturer’s instructions.
•
Do not install near any heat sources, such as radiators, heat
registers, stoves, or other apparatus (including amplifiers) that
produce heat.
•
Do not defeat the safety purpose of the polarized or grounding-type
plug. A polarized plug has two blades with one wider than the other.
A grounding type plug has two blades, and a third grounding prong.
The wide blade or the third prong is provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
i
•
Protect the power cord from being walked on or pinched, particularly
at plugs, convenience receptacles, and the point where they exit
from the apparatus.
•
Only use attachments/accessories specified by the manufacturer.
•
Unplug this apparatus during lightning storms or when unused for
long periods of time.
•
Refer all servicing to qualified service personnel. Servicing is
required when the apparatus has been damaged in any way, such as
the power-supply cord or plug is damaged, liquid has been spilled or
objects have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally, or has been
dropped.
V E N T I L AT E
LINK
HD
RECORD
MENU
POWER
OK
VIP1200
Follow these important safety guidelines when positioning and
connecting your TV receiver:
•
Do not block the slots and openings
•
Do not place anything on top of the TV receiver
•
Do not position the TV receiver in an enclosed space that would
restrict airflow around the unit
•
Do not position the TV receiver near any external heat source that
could raise the temperature around the unit. Do not place the
terminal on top of another heat-producing electronic device.
•
Allow for adequate ventilation around the TV receiver to maintain
normal operating temperature. Do not place it in a sealed enclosure
without providing for adequate airflow.
•
Do not plug the AC power cord into a switched power outlet.
•
Do not vertically position the VIP1216 or VIP1225 TV receiver
containing a hard drive.
•
A coaxial cable screen shield needs to be connected to the earth at
the building entrance per ANSI/NFPA 70, the National Electrical
Code (NEC), in particular Section 820.93, Grounding of Outer
Conductive Shield of a Coaxial Cable.
ii
Regulatory Information
Federal Communications Commission Radio and Television Interface Statement for a Class ‘B’ Device
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in the residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation.
If the equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference
by one of the following measures:
• Increase the separation between the equipment and the affected receiver
• Connect the equipment on a circuit different from the one the receiver is on
• Ensure that the cover plate for the security card is secured and tight
Changes or modification not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
Declaration of Conformity
According to 47 CFR, Parts 2 and 15 for Class B Personal Computers and Peripherals; and/or CPU Boards
and Power Supplies used with Class B Personal Computers, Motorola, Inc., 6450 Sequence Drive, San
Diego, CA 92121, 1-800-225-9446, declares under sole responsibility that the product identifies with 47
CFR Part 2 and 15 of the FCC Rules as a Class B digital device. Each product marketed is identical to the
representative unit tested and found to be compliant with the standards. Records maintained continue to
reflect the equipment being produced can be expected to be within the variation accepted, due to quantity
production and testing on a statistical basis as required by 47 CFR 2.909. Operation is subject to the
following condition: This device must accept any interference received, including interference that may
cause undesired operation. The above named party is responsible for ensuring that the equipment complies
with the standards of 47 CFR, Paragraphs 15.101 to 15.109. The Class B digital apparatus meets all
requirements of the Canadian Interface Causing Equipment Regulations.
Canadian Compliance
This Class B digital device complies with Canadian ICES-003. Cet appareil numérique de la classe B est
conforme à la norme NMB-003 du Canada.
iii
Software License
IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE (“LICENSE”) CAREFULLY BEFORE YOU
USE ANY SOFTWARE, FIRMWARE, AND RELATED DOCUMENTATION (“SOFTWARE”) PROVIDED
WITH MOTOROLA’S IP VIDEO RECEIVER OR HOME THEATER SYSTEM (EACH SHALL BE
REFERRED TO IN THIS LICENSE AS A “RECEIVER”). BY USING THE RECEIVER AND/OR USING
ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF
THIS LICENSE. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY-BINDING AGREEMENT
BETWEEN YOU AND MOTOROLA. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY
SUBSEQUENT USER OF THIS SOFTWARE.
IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I) DO NOT USE THE
SOFTWARE AND (II) RETURN THE RECEIVER AND THE SOFTWARE (COLLECTIVELY,
“PRODUCT”), INCLUDING ALL COMPONENTS, DOCUMENTATION, AND ANY OTHER MATERIALS
PROVIDED WITH THE PRODUCT, TO YOUR POINT OF PURCHASE OR SERVICE PROVIDER, AS
THE CASE MAY BE, FOR A FULL REFUND.
The Software includes associated media, any printed materials, and any “on-line” or electronic
documentation. Software provided by third parties may be subject to separate end-user license
agreements from the manufacturers of such Software. The Software is never sold. Motorola licenses the
Software to the original customer and to any subsequent licensee for personal use only on the terms of
this License. Motorola and its third party licensors retain the ownership of the Software.
You may:
USE the Software only in connection with the operation of the Product.
TRANSFER the Software (including all component parts and printed materials) permanently to another
person, but only if the person agrees to accept all of the terms of this License. If you transfer the
Software, you must at the same time transfer the Product and all copies of the Software (if applicable) to
the same person or destroy any copies not transferred.
TERMINATE this License by destroying the original and all copies of the Software (if applicable) in
whatever form.
You may not:
(1) Loan, distribute, rent, lease, give, sublicense, or otherwise transfer the Software, in whole or in part, to
any other person, except as permitted under the TRANSFER paragraph above. (2) Copy or translate the
User Guide included with the Software, other than for personal use. (3) Copy, alter, translate, decompile,
disassemble, or reverse engineer the Software, including but not limited to modifying the Software to make
it operate on non-compatible hardware. (4) Remove, alter, or cause not to be displayed any copyright
notices or startup message contained in the Software programs or documentation. (5) Export the Software
or the Product components in violation of any United States export laws.
The Product is not designed or intended for use in on-line control of aircraft, air traffic, aircraft navigation,
or aircraft communications; or in design, construction, operation, or maintenance of any nuclear facility.
MOTOROLA AND ITS THIRD PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED
WARRANTY OF FITNESS FOR SUCH USES. YOU REPRESENT AND WARRANT THAT YOU SHALL
NOT USE THE PRODUCT FOR SUCH PURPOSES.
Title to this Software, including the ownership of all copyrights, mask work rights, patents, trademarks,
and all other intellectual property rights subsisting in the foregoing, and all adaptations to and
modifications of the foregoing, shall at all times remain with Motorola and its third party licensors.
Motorola retains all rights not expressly licensed under this License. The Software, including any
images, graphics, photographs, animation, video, audio, music, and text incorporated therein is owned
by Motorola or its third party licensors and is protected by United States copyright laws and international
treaty provisions. Except as otherwise expressly provided in this License, the copying, reproduction,
distribution, or preparation of derivative works of the Software, any portion of the Product, or the
documentation is strictly prohibited by such laws and treaty provisions. Nothing in this License
constitutes a waiver of Motorola’s rights under United States copyright law.
This License and your rights regarding any matter it addresses are governed by the laws of the
Commonwealth of Pennsylvania, without reference to conflict of laws principles. THIS LICENSE SHALL
TERMINATE AUTOMATICALLY if you fail to comply with the terms of this License.
Motorola is not responsible for any third party software that is provided as a bundled application, or
otherwise, with the Software or that is downloaded to, or otherwise installed on, the Product.
U.S. GOVERNMENT RESTRICTED RIGHTS
The Product and documentation is provided with RESTRICTED RIGHTS. The use, duplication or
disclosure by the Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of The Rights
in Technical Data and Computer Software clause at 52.227-7013. The contractor/manufacturer is
Motorola, Inc., Connected Home Solutions, 101 Tournament Drive, Horsham, PA 19044.
This product is protected by certain intellectual property rights of Microsoft Corporation. Use or
distribution of such technology outside of this product is prohibited without a license from Microsoft
Corporation or an authorized Microsoft Corporation subsidiary.
iv
Contact Us
For questions about your TV service, call your service provider. To find
out how to contact your service provider, refer to your Feature Guide.
For Motorola consumer products, education, and support:
http://broadband.motorola.com/consumers/home_entertainment.asp
For an overview of high-definition television (HDTV):
http://broadband.motorola.com/consumers/hdtv
Covered under one or more U.S. patents:
4577216, 4631603, 4790016, 4819098, 5109417, 5142656, 5216503, 5230038, 5345408, 5376968,
5497112, 5517250, 5530400, 7034849, 7020879, 7017074, 7015928, 7002602, 6983370, 6853385,
6823353, 6822654, 6819330, 6810459, 6809734, 6807317, 6798420, 6792523, 6781601, 6768774,
6757820, 6757439, 6757343, 6751725, 6744472, 6738793, 6738072, 6734864, 6731295, 6721837,
6704358, 6700588, 6693643, 6573905, 6573846, 6570579, 6563511, 6556193, 6542160, 6470370,
6456746, 6449394, 6446037, 6442599, 6434583, 6424381, 6418529
_________________________________________________________________________________
This device is ENERGY STAR® qualified when connected to a digital video service.
Copyright © 2008 Motorola, Inc.
All rights reserved. No part of this publication may be reproduced in any form or by any means or used
to make any derivative work (such as translation, transformation, or adaptation) without written
permission from Motorola, Inc.
Motorola reserves the right to revise this publication and to make changes in content from time to time
without obligation on the part of Motorola to provide notification of such revision or change. Motorola
provides this guide without warranty of any kind, either implied or expressed, including but not limited to
the implied warranties of merchantability and fitness for a particular purpose. Motorola may make
improvements or changes in the product(s) described in this manual at any time.
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. U-verse is a
service mark of ATT. Dolby Digital manufactured under license from Dolby Laboratories Licensing
Corporation. Dolby, ProLogic, and the double-D symbol are registered trademarks of Dolby
Laboratories. This device incorporates a copyright protection technology that is protected by U.S.
patents and other intellectual property rights. Use of the copyright protection technology is granted by
Macrovision for home and other limited pay-per-view uses only, unless otherwise authorized by
Macrovision. Reverse engineering or disassembly is prohibited. Macrovision is a registered trademark of
Macrovision Corporation. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks
or registered trademarks of HDMI Licensing LLC. All other product or service names are the property of
their respective owners.
v
VIP1200 Series Installation Manual
CONTENTS
Introduction ............................................................................................. 1
Overview .................................................................................................. 2
Front Panel ........................................................................................ 2
VIP1200, VIP1216, and VIP1225 Rear Panel ................................... 3
Operation ................................................................................................. 4
Turning Power On and Off............................................................... 4
Changing Channels .......................................................................... 4
Adjusting the Volume....................................................................... 4
Program Guide.................................................................................. 4
Connecting Your TV Receiver................................................................ 5
Video Connection Options .............................................................. 5
Audio Connection Options .............................................................. 6
Connecting to an HDTV – Video Only ................................................... 7
Connecting to an HDTV – Audio Only................................................... 8
Connecting Audio to a Home Theater Receiver................................... 9
Connecting to a Stereo TV ................................................................... 10
Connecting to a Stereo TV and Stereo VCR....................................... 11
Connecting to a Home Theater Receiver, TV, and VCR .................... 12
Recording Your Connections .............................................................. 13
Troubleshooting .................................................................................... 14
vi
VIP1200 Series Installation Manual
INTRODUCTION
Congratulations on receiving an ENERGY STAR® qualified Motorola®
VIP1200 Series High-Definition U-verse TV Receiver.
The VIP1200 Series supports an extraordinary home entertainment
experience:
•
Seemingly endless program choices
•
High-Definition TV (HDTV), which provides up to twice the color
resolution and up to six times the sharpness of standard TV when
connected to an HD-capable TV
•
On the VIP1216 and VIP1225, a digital video recorder (DVR),
which can record Standard-Definition and High-Definition programs
•
A direct digital connection to consumer audio and video devices
through multiple interfaces
•
Video on Demand (VoD)
•
Commercial free, CD quality music
This installation manual introduces the basic features, outlines important
safeguards, and provides options for integrating your TV receiver into
your entertainment system. Please take a few moments to read through
this manual. Its configuration diagrams and troubleshooting section will
help you make the most of your home entertainment experience.
In this manual, “VIP1200” refers to all VIP1200 Series TV receivers.
For more information about your U-verse TV service, refer to the other
documentation from your service provider.
1
VIP1200 Series Installation Manual
OVERVIEW
Front Panel
All VIP1200 series models have identical front-panel controls and lights.
Only the enclosure size varies. The VIP1216 and VIP1225 have larger
enclosures to accommodate the hard drive.
Key
Item
Function
1
POWER
2
USB
USB 2.0 connector
3
LINK
Lights green when receiving a stream
4
HD
5
RECORD
If held for less than five seconds, turns the U-verse TV
receiver on or off
If held for five seconds or longer, restarts the TV receiver
Lights green when the TV receiver is on
Lights blue when receiving a High-Definition program
Lights red when:
•
On a TV receiver containing a DVR, you are
recording a program with the DVR
•
On a TV receiver with no DVR, a TV receiver
containing a DVR is on the home network and
whole-home DVR is enabled, you are recording on
the DVR through this TV receiver
6
MENU
7
Up and down
arrow keys
Changes the channel up and down
Left and right
arrow keys
Moves through the program guide
OK
Selects channels or menu options
Displays the menu
2
VIP1200 Series Installation Manual
VIP1200, VIP1216, and VIP1225 Rear Panel
The VIP1200, VIP1216, and VIP1225 have identical rear-panel
connectors arranged in the same order. The VIP1216 and VIP1225
enclosure is slightly larger.
Key
Item
Description
1
TO WALL
(VIDEO IN)
2
HDMI
Connects to a High-Definition TV or home theater
receiver with an HDMI input (for a DVI input, use an
HDMI-to-DVI adapter)
3
NETWORK
Ethernet 10/100Base-T RJ-45 port for IP video output
4
Y Pb Pr
5
S-VIDEO
High quality video output to a VCR or TV that accepts
S-Video. It carries video only; you must also connect to
the TV or home theater receiver for audio.
6
OPTICAL
Toslink (S/PDIF) audio output to a digital home theater
receiver
7
VIDEO OUT
RCA video outputs to a TV, VCR, or other device
8
AUDIO OUT
R and L
Left and right RCA stereo audio outputs
9
TO TV
(VIDEO OUT)
10
USB
11
POWER
+12V DC
Coaxial input for digital signal from your service provider
RCA component video outputs to an HDTV
Coaxial output to connect the TV receiver to the TV or
VCR
USB 2.0 connector
Connector for the DC power adapter
3
VIP1200 Series Installation Manual
OPERATION
Turning Power On and Off
Press POWER on the front panel to turn the TV receiver on or off.
Changing Channels
You can change channels in two ways:
•
Press the up or down button on the TV receiver front panel or the
remote control to step through the channel selection.
•
Enter the number of the channel you wish to view using the number
keys on the remote control.
Adjusting the Volume
Press VOLUME + or – on the remote control to adjust the volume. When
you adjust the volume, the volume scale is displayed on the screen.
Press MUTE on the remote control to turn the sound off and on again.
Program Guide
The program guide displays information about TV programs and enables
you to access features such as parental locking and the DVR. Your
Feature Guide describes how to use the program guide.
4
VIP1200 Series Installation Manual
CONNECTING YOUR TV RECEIVER
This section describes connecting the VIP1200 Series to your home
entertainment system.
Instructions and diagrams are included for connections to:
•
High-Definition TV (HDTV)
•
Home Theater Receiver–Audio
•
Stereo TV
•
Stereo TV and Stereo VCR
•
Home Theater Receiver, TV, and VCR
Before you move or change components on your entertainment system,
disconnect power from the TV receiver.
Video Connection Options
The VIP1200 Series offers the following video outputs:
HDTV
Component video or HDMI
Standard
Composite video, S-Video, or RF coaxial
To determine the available inputs on your TV, check the manual supplied
with the TV or on the TV itself. Use the following guidelines to determine
the best video connection for your system. Use one of:
HDMI
Video and
audio
HDMI offers higher video quality than component
video. If your HDTV has an HDMI input, use the
HDMI connector.
If your HDTV has a DVI input, you can use an
HDMI-to-DVI converter cable to connect to the
VIP1200 HDMI connector. Use a cable with an
HDMI connector on one end and a DVI connector
on the other end. We do not recommend using an
HDMI-to-DVI or DVI-to-HDMI adapter. Because
DVI does not carry audio, a separate audio
connection is required for a DVI TV.
Component
video
Video only
The Y Pb Pr connectors provide component video,
the most widely supported HDTV connection.
5
VIP1200 Series Installation Manual
S-Video
Video only
If your standard TV has an S-Video input, use
S-VIDEO, which is the highest quality
standard-definition video output on the VIP1200.
Composite
video
Video only
If your standard TV does not have an S-Video
input, use the composite VIDEO OUT connector.
RF coaxial
Video and
audio
If your TV only has a coaxial RF input, use the
coaxial TO TV (VIDEO OUT) connector.
Audio Connection Options
To connect your TV or a home theater receiver for audio, depending on
its capabilities, you can use one of the following VIP1200 audio outputs:
OPTICAL
If the equipment supports it, use the OPTICAL output to deliver
S/PDIF Dolby audio. In most cases, it offers better quality,
including support for Dolby Digital 5.1 surround sound.
AUDIO OUT
R and L
If the equipment does not support Dolby Digital, use the baseband
AUDIO L and R outputs to the TV or home theater receiver.
The cabling diagrams show sample audio/video (A/V) connections to a
home theater receiver, where the home theater receiver functions as an
A/V router. When connecting to a home theater receiver, refer to its
installation manual for information about its baseband or S/PDIF inputs.
6
VIP1200 Series Installation Manual
CONNECTING TO AN HDTV – VIDEO ONLY
•
Connect an RF coaxial cable to the cable wall outlet and the
TO WALL (VIDEO IN) connector on the TV receiver.
•
If your HDTV has an HDMI input, connect an HDMI cable to the
HDMI connector. HDMI connection carries both video and audio
signals.
•
If your HDTV has a DVI input, you can use an HDMI-to-DVI
converter to connect to the VIP1200 HDMI connector.
•
If your HDTV has component video, connect component video
cables to the Y, Pb, and Pr connectors.
DVI and component video carry video signals only. To connect the audio,
refer to the following page. To connect to a home theater receiver, refer
to “Connecting to a Home Theater Receiver – Audio Only.”
7
VIP1200 Series Installation Manual
CONNECTING TO AN HDTV – AUDIO ONLY
If your equipment supports it, use the OPTICAL S/PDIF output.
Otherwise, use the AUDIO OUT L and R connectors. In most cases,
S/PDIF offers better audio quality, including support for Dolby 5.1
Surround Sound.
HDMI carries video and audio. If you connect your HDTV using HDMI, no
additional audio connections to the TV are necessary.
8
VIP1200 Series Installation Manual
CONNECTING AUDIO TO A HOME THEATER RECEIVER
If your home theater receiver supports it, use the OPTICAL S/PDIF
output. Otherwise, use the AUDIO OUT L and R connectors. In most
cases, S/PDIF offers better audio quality, including support for Dolby 5.1
Surround Sound.
9
VIP1200 Series Installation Manual
CONNECTING TO A STEREO TV
This video connection method does not support HD video. For more
information, see “Connecting an HDTV – Video Only.”
10
VIP1200 Series Installation Manual
CONNECTING TO A STEREO TV AND STEREO VCR
This video connection method does not support HD video. For more
information, see “Connecting to an HDTV – Video Only.”
11
VIP1200 Series Installation Manual
CONNECTING TO A HOME THEATER RECEIVER, TV, AND VCR
This video connection method does not support HD video. For more
information, see “Connecting to an HDTV – Video Only.”
12
VIP1200 Series Installation Manual
RECORDING YOUR CONNECTIONS
Use this diagram to record the connections between your home
entertainment components. You can use this diagram to reconnect your
system if you move the equipment or add new equipment.
Disconnect the power from the TV receiver before connecting or
changing cable connections. Do not place another component or object
on top of the TV receiver.
13
VIP1200 Series Installation Manual
TROUBLESHOOTING
Before calling your service provider, review this troubleshooting guide. If
the suggestions do not help you quickly solve a problem, contact your
service provider.
Problem
Possible Solutions
The TV receiver will
not power on.
Verify that the AC power cord is connected to the TV
receiver and an AC outlet. Unplug the TV receiver from
the outlet, plug it back in, and press the POWER button.
If the TV receiver is connected to a switched outlet on
another unit, verify that that unit is powered on. Unplug
the TV receiver from the AC outlet, plug it back in, and
press the POWER button.
Press the POWER button on the TV receiver front panel
instead of the remote control. The batteries in the remote
control may be depleted.
The remote control
does not work.
Verify that the TV is on.
Verify that there are no obstructions between the remote
control and the TV receiver. Aim the remote control
directly at the TV receiver front panel, not the TV or VCR.
The angle between the remote control and the TV
receiver may be too large. Stand in front of the TV
receiver and not too far to either side.
Press and release operation keys one at a time, firmly and
deliberately.
Try changing channels using the buttons on the TV
receiver front panel.
Check the batteries in the remote control. Install new
batteries if needed.
14
VIP1200 Series Installation Manual
Problem
Possible Solutions
There is no audio
when viewing TV
channels.
Verify that the Mute button on the remote control has not
been pressed. Press Mute on the remote control to
restore sound.
If the TV receiver audio output is connected to the TV,
verify that the Mute button on the TV has not been
pressed.
If the TV receiver audio output is connected to a home
theater receiver, verify that the home theater receiver is
set to the appropriate input source and its Mute button has
not been pressed.
Verify that you have the correct cables for the audio ports.
Verify that the audio cables are firmly connected between
the TV receiver and the audio playback device (TV, home
theater receiver, etc.).
There is no audio
from the center
and/or surround
speakers of a home
theater receiver
connected to the
TV receiver.
Not all Dolby Digital programs feature full 5.1 surround
sound. In some cases, the programs may only contain left
and right stereo audio.
Verify that the S/PDIF cable is firmly connected to the TV
receiver and the home theater receiver.
Verify that the home theater receiver is set to a surround
sound audio mode (Dolby Digital, Dolby Pro Logic® II,
Dolby Pro Logic).
Verify that the home theater receiver is properly
configured to work with all connected speakers.
15