HIPATH 8000 OPTIPOINT420 | User manual | Datasheet Siemens Optipoint 410-420
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The complete IP telephone family for SIP
optiPoint 410 S V7.0
optiPoint 420 S V7.0
Ranging from the optiPoint 410 entry S for basic Voice over IP to the optiPoint 410 advance S for the most demanding telephone users, the right SIP telephone is available for every situation. Fast access to all features via programmable function keys that can easily be labeled individually thanks to the innovative self-labeling key technology of the optiPoint 420 S family.
Siemens Enterprise Communications: www.siemens.com/open
optiPoint adapters and modules allow for complete customization of your workplace requirements. optiPoint SIP phones have been optimized for the use of features of the Siemens HiPath 8000 communication system and integrated in SURPASS Hosted
Office Solution optiPoint phones are the best choice for communication solution SIP based standard platforms in the Enterprise and Carriers market.
optiPoint 410 S an overview
The optiPoint 410 S telephone family brings you flexible IP telephones with maximum customization capability. A standard user interface and the reliable integration in various SIP-based network solutions make for easy, user-friendly and reliable telephony.
Features include call forwarding, call deflection, conferencing and call journals. In addition to a wide variety of models in the family, the modular expansion options of optiPoint 410 S telephones allow for particularly attractive solutions in terms of price - you only pay for what you actually need.
And operating costs are reduced: plug & play functionality minimizes the time required for installation and consequently reduces costs. This is an investment that also brings long-term benefits for service and maintenance. Upgrading to new features is easy - just download the software - your investment is secure from the outset.
optiPoint 420 S tomorrows office flexibility today
Fast and more secure access to all features
thanks to the user-programmable function keys on the optiPoint telephones and the optiPoint key module. Regardless of whether users configure them themselves to suit their individual requirements - or they are programmed centrally for consistent user guidance the optiPoint 420 S devices from Siemens are the perfect solution.
All the tedious work of writing out the names on paper strips, cutting them out and inserting them has been completely eliminated. Thanks to new, innovative technology for electronic display of key assignments, feature keys are always up to date.
Of course you can also customize key assignment to suit your own needs, defining exactly those functions and text labels that you require.
Telephones
optiPoint 410 entry S
The optiPoint 410 entry S is a cost-effective introduction to IP telephony. The telephone is recommended wherever there are minimum requirements with regard to features and convenience (e.g. logistics facilities, corridors, reception rooms, small hotels, hospitals). However, these devices still bring everything that is to be expected of an
IP telephone in terms of simple installation and cost-effective operation, such as plug & play support using the Deployment Service and DHCP, as well as support of QoS mechanisms and an extensive codec selection.
optiPoint 410 economy S optiPoint 420 economy S
Equipped with a two-line display and three dialog keys, the optiPoint 410/420 economy S models enable you to control the provided features such as call forwarding, hold, consultation hold or call waiting. The telephone number and name of the caller can also be displayed, of course, making this model eminently suitable for business communication in offices, sales outlets or hotels.
Features
8 programmable function keys with LED indicator
2 control keys
Codecs: G.711/723/729/722
Open listening
Power over LAN to IEEE802.3af
Wall-mountable
Features
2-line alphanumeric display (24 characters each), tiltable
12 programmable function keys with
LED indicator
2 control keys, 3 dialog keys for user prompts
Extensive telephony- features
Codecs: G.711/723/729/722
Open listening
Power over LAN to IEEE802.3af
Wall-mountable optiPoint 410 /420 economy plus S
These telephones offer two additional features compared with the optiPoint 410/420 economy, making them ideal for use in offices or call centers:
10/100 Mbps mini-switch
1 port for headset (121TR9-5/Polaris)
optiPoint 410 standard S optiPoint 420 standard S
These telephones meet all the requirements of a modern office workstation and provide the demanding user with other important functions such as a full-duplex hands-free speakerphone and the option to use additional function key modules.
Features
2-line alphanumeric display (24 characters each), backlit, tiltable
12 programmable function keys with
LED indicator
2 control keys, 3 dialog keys for user prompts
Extensive telephony features
Codecs: G.711/723/729/722
Hands-free speakerphone (full duplex)
2 adapter slots and interface for up to 2 add-on devices
10/100 Mbps mini-switch
1 port for headset (121TR9-5/Polaris)
Power over LAN to IEEE802.3af
Wall-mountable optiPoint 410 advance S optiPoint 420 advance S
This telephone has a four-line display is particularly suitable for use in prestigious environments such as management offices, conference rooms and superior hotel rooms.
Features
4-line alphanumeric display (24 characters each), backlit, tiltable
19 and/or 18 programmable function keys with LED indicator
2 control keys, 3 dialog keys for user prompts
Extensive telephony features
Codecs: G.711/723/729/722
Hands-free speakerphone (full duplex)
1 adapter slot and interface for up to 2 add-on devices
10/100 Mbps mini-switch
1 port for headset (121TR9-5/Polaris)
USB master port
Power over LAN to IEEE802.3af
Wall-mountable
Accessories
The optiPoint family’s innovative adapter and add-on device concept makes it possible to react to changing workplace requirements without replacing the endpoint.
Frequent conference requirements, for example, can be met by using the optiPoint acoustic adapter, with an external microphone and loudspeaker. Additional function keys are also supported on the optiPoint 410/420 standard S and optiPoint
410/420 advance S, up to two add-on modules can be connected.
Technical data
Supported standards and target system
In addition to the RFC 3261, the telephones comply with a whole range of SIP and IP standards. For further details, please contact your local sales representative.
In addition to the standard IETF-based features, these telephones also support features for use with the Siemens Real Time
System HiPath 8000 and the Siemens
SURPASS Hosted Office, as well as others for the application servers BroadSoft Broad-
Works and Sylantro. For other target systems, a more detailed analysis (in terms of implemented standards) or appropriate tests are recommended.
Overview of Features
Hardware
Display No 2 lines
(2 x 24 characters)
Function keys, programmable and with adYescent LEDs (status lights) optiPoint 410 S optiPoint 420 S
Dialog keys
Volume setting adjustment keys (plus, minus)
Wall mountable
(without sidecar and optional bay support)
410 entry S
8 keys
Yes
Yes
410/420 economy S
12 keys
12 keys with selflabeling function
3
Yes
Yes
410/420 economy plus S
2 lines
(2 x 24 characters)
12 keys
12 keys with selflabeling function
3
Yes
Yes
410/420 standard S
2 lines, backlit
(2 x 24 characters)
12 keys
12 keys with selflabeling function
3
Yes
Yes
410/420 advance S
4 lines, backlit
(4 x 24 characters)
19 keys
18 keys with selflabeling function
3
Yes
Yes
Dimensions (height x width x length [mm]) optiPoint 410 S 64 x 160 x 220 optiPoint 420 S
Weight [kg]
optiPoint 410 S optiPoint 420 S
Storage conditions
Operating conditions
0.606
69 x 215 x 220
79 x 225 x 220
69 x 215 x 220
79 x 225 x 220
69 x 215 x 220
79 x 225 x 220
72 x 215 x 220
82 x 225 x 220
0.813
0.866
0.813
0.873
0.837
0.899
DIN IEC 721-3-3/ DIN EN 60721-3-3 and ETS 300 019-2-3
DIN IEC 721-3-1 and -3-2/ DIN EN 60721-3-1 and -3-2 and ETS 300 019-2-1
0.862
0.916
Certification
410 entry S
410/420 economy S
410/420 economy plus S
410/420 standard S
410/420 advance S
CE label, Underwriters Laboratories (UL), Canadian Standards Association (CSA), Federal Communications
Commission (FCC) Part 68 (CFR 47), Federal Communications Commission (FCC) Part 15 (CFR 47) Class B,
Electromagnetic Compatibility (EMC) (EN 55022), Information technology equipment - security - general requirements EN 60 950, EC TBA 8
Acoustic Features and Audio Support
410 entry S
Yes
Yes
410/420 economy S
Yes
Yes
410/420 economy plus S
Yes
Yes
410/420 standard S
Yes
Yes
410/420 advance S
Yes
Yes
G.711 (64 kbit/s a/ law)
G.722 (64 kbit/s), wide band codec
G.723.1 (6.3 kbit/s)
G.729 A/B (8 kbit/s)
Open listening
Full duplex hands-free speaker phone
G.711, G.729AB
Silence suppression (VAD)
Ringer Off
Echo canceling for local echo
(AEC) full duplex
Configurable Jitter Buffer
Room Character Configuration
Yes
Yes
No
No
Yes
Yes
No
Yes
No
Yes
Yes
Yes
No
Yes
Yes
No
Yes
No
Yes
Yes
Yes
No
Yes
Yes
No
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Selectable Packet Size
(10 ms / 20 ms)
MFV (in-band)
MFV (RFC 2833)
Network
410 entry S
Yes
Yes
Yes
410/420 economy S
Yes
Yes
Yes
410/420 economy plus S
Yes
Yes
Yes
410/420 standard S
Yes
Yes
Yes
410/420 advance S
Yes
Yes
Yes
DHCP (IP address, subnet mask, DLS address, FTP address, option 120)
DNS names for phones
IEEE802.1p/q (VLAN tagging and prioritization)
VLAN ID, manually or DHCP option 43
QoS (DIFFSERV and IEEE802.1p/q)
10/100 Base T interface, auto sensing, duplex and half-duplex
PC connection via built in switch
RJ45 Jack
Headset port 121 TR9-5/Polaris
USB master port
SNMP (MIB II supported)
Support of QDC
Failover/Redundancy
DNS SRV
Registration with backup proxy
NAT
No
1
No
No
Yes
Yes
No
1
No
No
Yes
Yes
Yes
2 (phone/PC)
Yes
No
Yes
Yes
Yes
2 (phone/PC)
Yes
No
Yes
Yes
410/420 advance S
Yes
Yes
Yes
Yes
Yes
Yes
2 (phone/PC)
Yes
Yes
Yes
Yes
Yes
Yes
Power Supply
External power supply unit
(EU, US or UK variants)
Power over LAN: IEEE 802.3af
Power over LAN according to
Cisco (no CDP)
PoL class
410 entry S
Yes
Yes
Yes
Class 0
(0.44 W 12.95 W)
410/420 economy S
Yes
Yes
Yes
410/420 economy plus S
Yes
Yes
Yes
Class 1
(0.44 W 3.84 W)
Class 1
(0.44 W 3.84 W)
410/420 standard S
Yes
Yes
Yes
410/420 advance S
Yes
Yes
Yes
Class 2
(3.84 W - 6.49 W)
Class 2
(3.84 W - 6.49 W)
Modularity (Module/Adapter Support)
410 entry S
No option bays
(for adapter plug-in)
Acoustic adapter
Recorder adapter
Support of optiPoint key module, max. two modules per phone
No
No
No
410 entry S
Yes
Yes
Yes
Yes
Yes
Yes
Yes
410/420 economy S
No
No
No
No
410/420 economy S
Yes
Yes
Yes
Yes
Yes
410/420 economy plus S
Yes
No
No
No
No
Yes
Yes
Yes
Yes
410/420 economy plus S
410/420 standard S
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes Yes
Yes Yes
Via Application Layer Gateways
Yes
Yes
410/420 standard S
Yes 2 bays
410 S: Yes
410/420 advance S
Yes 1 bay
Yes 1 slot
Yes
410 S: Yes
410 entry S
No Support of optiPoint selflabeling key module, max. two modules
(note: No mixed configuration supported)
Administration
Remote administration via
DLS (using HTTP/S)
Administration via local interface (password-prtected)
Remote administration via
Web interface for user and administration configuration items (using HTTP/S, password-protected)
Feature enable/disable via administration (password- protected)
Software download via FTP
Plug & Play-Registration
Assignment using the MAC address
Assignment using E.164
Support of BroadSoft
Centralized Configuration
Management (using XML/
HTTPS)
Security
SIP over TLS connection
RTP encryption enabled
(e.g. SRTP)
TLS on Web Server I/F
(i.e. HTTP/S)
Default Phone Certificate
Provided
802.1x supplicant support, with EAP-TLS
Operating System hardening
Payload (voice) encryption with SRTP
Support of digital certificates
(X.509 V3)
Secure protocols for administration and management
Note: not LDAP/s, secure FTP,
SNMP V3
410 entry S
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
410 entry S
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
410/420 economy S
No
410/420 economy plus S
No
410/420 standard S
Yes
410/420 advance S
Yes
410/420 economy S
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
410/420 economy S
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
410/420 economy plus S
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
410/420 economy plus S
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
410/420 standard S
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
410/420 standard S
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
410/420 advance S
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
410/420 advance S
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Common Telephony Features
Distinctive Ringing
Call Hold
Consultation
Alternate
Call Deflection
Call Waiting
Call Decline/Refuse
Call Forward (unconditional, no reply, busy)
Call Transfer (unattended - blind transfer, attended - join)
Call Transfer Unscreened (Transfer on Ring)
Local 3-way conference
Mute
Music on hold (endpoint generated music)
Call log 2/4 line display - last 20 calls in categories: dialed, missed, forwarded, received
Repeat Dial (20 entries)
Abbreviate Dialing
(12 destinations)
On-Hook Dialing
Name/URL Dialing
Emergency Calling
Direct Mode / IP Dialing
Hot Line / Warm Line
Message Waiting Indication
(Message Waiting displayed in idle menu)
Phone lock:
Forwarding of calls when phone is locked
(phone-lock forward)
Use of emergency“ numbers when locked
Auto Dialing, after 6 seconds (configurable)
Repertory Dialing
On-Hook“ - to bring the phone in idle state
Off-Hook“ - to bring the phone out of setup and enable dialing
Hot Keypad dialing
Enabling/disabling dialing type (Name,
Number)
Initial digit timeout after going Off-Hook“
Local dial plan
Languages support:
Dutch, English (US), French, German, Italian,
Portuguese, Spanish
No
No
Yes
Yes
No
No
Yes
Yes
No
Yes
No
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
No
Yes
Not applicable
410 entry S
Yes
No
No
No
No
No
No
Yes
No
410/420 economy S
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
410/420 economy plus S
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
410/420 standard S
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
410/420 advance S
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
410 entry S
Yes Supported Country settings :
Argentina, Austria, Australia, Belgium, Brazil,
China, Czech Republic, Denmark, Finland,
France, Germany, Hungary, India, Italy,
Luxembourg, Mexico, Netherlands, New
Zealand, Poland, Portugal, Republic South
Africa, Singapore, Spain, Switzerland,
Thailand, United Kingdom, United States
Dynamic WBM addressing
Telephony Features for HiPath 8000
Multiple Line Appearances and Associated Features
Line Reservation
Audible Ringing on Rollover Lines:
Beep
Alert Ringing
No Ringing
Standard Ringing
Note: Capability to play a Standard
Ringing tone while the user is active on the telephone)
Outgoing Line Preferences:
Idle
Primary
Last
No Line (user must press the line to use - not automatic)
Terminating Line Preferences:
Ringing Line
Ringing Prime Line Preferred
Incoming Line
Incoming Prime Line Preferred
None (a line key must be pressed to answer a call)
Indication of Unconditional Call
Forwarding)
Line Key Action Mode
Hold or Release
Hotline/Warmline Working
Number of lines with Multiple Line
Appearances
Direct Station Selection(DSS)
Further Features for HiPath 8000
410 entry S
Yes
Yes
Yes
Yes
Yes
Yes
Yes
6
No
Yes
410 entry S
No User Mobility Login/Logoff Funktion via
Feature Key and via optiGuide
Hot Desking Feature Key
Automatic Call Back on Busy between
HiPath 8000 end points
Note: Implemented via use of feature codes - it is not a SIP service)
Group Call Pickup (HP 8000)
No
No
No
410/420 economy S
Yes
Yes
410/420 economy plus S
Yes
Yes
Yes
410/420 economy S
Yes
Yes
410/420 economy plus S
Yes
Yes
Yes
Yes
Yes
Yes
Yes
6
Yes (5 Key)
410/420 economy S
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
10
Yes (9 Key)
410/420 economy plus S
Yes
Yes
Yes
410/420 standard S
Yes
Yes
410/420 standard S
Yes
Yes
Yes
Yes
Yes
Yes
Yes
10
Yes (9 Key)
410/420 standard S
Yes
Yes
Yes
Yes
410/420 advance S
Yes
Yes
410/420 advance S
Yes
Yes
Yes
Yes
Yes
Yes
Yes
10
Yes (9 Key)
410/420 advance S
Yes
Yes
Yes
Yes
Feature key toggle
(HiPath 8000)
3PCC (Third-Party Call Control)
Calling/called/connected party display
Telephony Features for BroadSoft
410 entry S
No
Yes
No
Shared Call Appearance
3PCC (Third-Party Call Control)
Calling/called/party display
410 entry S
Yes
No
No
Telephony Features for Sylantro
Call Park / Pickup
Group Call Pickup
Bridged/Shared Line Appearance
Central Conferencing
Calling/called/connected party display
410 entry S
No
No
Yes
No
No
Telephony Features for SURPASS Hosted Office
Group Call Pickup
3PCC (Third-Party Call Control)
Calling/called/connected party display
410 entry S
No
Yes
No
410/420 economy S
Yes
Yes
Yes
410/420 economy S
Yes
Yes
Yes
410/420 economy S
Yes
Yes
Yes
Yes
Yes
410/420 economy S
Yes
Yes
Yes
410/420 economy plus S
Yes
Yes
Yes
Yes
Yes
Yes
410/420 economy plus S
410/420 economy plus S
Yes
Yes
Yes
Yes
Yes
410/420 economy plus S
Yes
Yes
Yes
410/420 standard S
Yes
Yes
Yes
410/420 standard S
Yes
Yes
Yes
410/420 standard S
Yes
Yes
Yes
Yes
Yes
410/420 standard S
Yes
Yes
Yes
410/420 advance S
Yes
Yes
Yes
410/420 advance S
Yes
Yes
Yes
410/420 advance S
Yes
Yes
Yes
Yes
Yes
410/420 advance S
Yes
Yes
Yes
www.siemens.com/open
Copyright © Siemens Enterprise
Communications GmbH & Co. KG 09/2007
Hofmannstr. 51, D-81359 München, Germany
Reference No.: A31002-J4260-D100-5-7629
The information provided in this document contains merely general descriptions or characteristics of performance which in case of actual use do not always apply as described or which may change as a result of further development of the products. An obligation to provide the respective characteristics shall only exist if expressly agreed in the terms of contract. Availability and technical specifications are subject to change without notice.
The trademarks used are owned by Siemens Enterprise Communications GmbH & Co. KG or their respective owners.
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