Electric Mobility Eco 4 Owner`s manual

Eco 3 / 4 Scooter
Owners Manual & Service Record
Electric Mobility Euro Limited, Canal Way, Ilminster, Somerset TA19 9DL
Telephone: 01460 258100 www.electricmobility.co.uk
Issue 1: 06/08
Eco 3
Eco 4
Electric Mobility Euro Ltd offers these lightweight scooters for convenient indoor and outdoor use. They can be
easily and quickly dismantled for transporting in the boot of a car.
So long as your scooter is maintained and operated in accordance with this manual it should last for many
years, and provide you with freedom and independence.
Please read this manual thoroughly before using this scooter. If you have any doubts about warnings or
instructions, ask your dealer for an explanation. If at any time you feel you may not be able to control the vehicle safely, do not drive, but consult your dealer for a solution.
If you think the scooter may be damaged, do not drive it but contact your dealer for advice.
We suggest that you keep this manual in a safe place. It contains essential information on the operation of the
scooter and includes the maintenance records.
Notice
All Electric Mobility Vehicles are sold through authorised dealers. Make sure your dealer demonstrates all
the features of the product prior to, or when, it is delivered.
Warning!
This manual contains important safety notices. Please take time to read and understand them. Ignoring
them may endanger you or others.
2
2
Eco 3 & 4 Scooter Owner’s Manual & Service Record
Contents
Dealer information
4
Features and layout
4
Safety information
5
Intended use
5
Safety Information
6
Controls - Dashboard
7
Controls - Driving Controls & Accelerator
8
Freewheel Device
8
Battery Cut-Out
8
Brakes
9
Armrest adjustment
9
Swivel seat
9
Tiller adjustment
10
Driving the vehicle
10
Driving the vehicle - hazards
11
Transporting your scooter
12
Assembling your scooter
13
Battery charging
13
User maintenance
15
Troubleshooting guide
16
Diagnostic Table
16
Frequently asked questions
17
Additional safety information
17
Servicing & maintenance
18
Engineers checklist
18
Guarantee & Warranty
19
Technical information regarding EMI
19
Technical specification
20
Brochure request
21
Warranty Card - dealer information
21
Service log
23
3
Dealer Information
This is your contact number
for service and support
Dealer Stamp
Product Model Number
Serial Number
Date of Purchase
Telephone:
Email:
Owner
For product information see serial number plate on the seat post under the seat.
Manufacturer
Electric Mobility Euro Limited
Canal Way, Ilminster, Somerset TA19 9DL
Company Registration in England No. 2419231
Features and Layout
Photo shows Eco 4 model scooter. The Eco 3 is a 3 wheel version. See the specification for differences.
Fold down backrest
Fold up / Adjustable
armrests
Battery box
Forward/reverse lever
Removable
front basket
Tiller Adjustment
Tiller lock
Solid tyres
all round
Charging Point
Freewheel lever
(right hand side)
4
Eco 3 & 4 Scooter Owner’s Manual & Service Record
Safety Information
Read this manual thoroughly before driving or operating the vehicle.
This handbook is applicable for all Eco 3 and 4 Models.
If you have any doubt about the content of this manual phone your dealer to resolve the problem. Please read
this manual, and ensure your scooter is serviced regularly.
Within this manual there are important safety notices. They are clearly marked with the sign (left)
Make sure that you understand all these notices. If you have any doubt, contact your dealer.
© 2008 Electric Mobility Euro Ltd.
No liability is assumed with respect to the use of any information contained in this publication. While every
precaution has been taken in the preparation of this publication Electric Mobility Euro Ltd. assumes no
responsibility for errors or omissions nor is any liability assumed for damages resulting from the use of
information contained in this publication. This publication, as well as the operational details described
herein, is subject to change without notice.
Intended use of the vehicle
This vehicle is designed for use by adults with a disability (up to the maximum recommended weight) who
require a robust, comfortable and transportable scooter that is ideal for indoor use as well as shopping and
other visits. Eco scooters have been specifically designed to be quickly and easily disassembled for
transportation by car.
The scooters are intended for use in the home, and for shopping areas and trips on reasonably paved areas.
Kerbs should be avoided, but the scooters can mount kerbs and small obstacles up to 1.5 inches (40 mm).
Users could endanger themselves and others if they are not capable of driving this scooter safely. Dealers will
advise on the most suitable vehicle from the Electric Mobility range, but it is up to users to ensure that they
have the manual dexterity to drive the vehicle, adequate sight and hearing to perceive danger in time, and can
at all times operate the scooter safely in the expected conditions. If in doubt we suggest you consult a
healthcare professional or your nearest dealer for advice on the most suitable scooter for your particular
condition. Users should also regularly assess their ability to operate their vehicle safely.
The Eco 3 & 4 scooters have small wheels to enable easy transportation; they should not be used on uneven
surfaces or slippery grassy areas.
5
Safety Information
General Warnings
Warning ! The operation of scooters can endanger the life of the driver or third parties. Any driver should
always be fully capable of operating this vehicle safely.
Warning ! Sitting for long periods may increase the chance of thromboses or pressure sores. Users prone to
such conditions are advised to take medical advice.
Warning ! The Eco 3 and 4 model scooters have been designed and tested to carry up to 18 stone or 250
lbs or 115 kgs. This weight should never be exceeded.
Warning ! Front Basket. The basket mounted on the front has a weight limit of 10 lbs or 4.5 kgs. Do not
exceed this as it could affect steering. Do not carry or attach anything to the handlebars or controls
as this could affect the driving safety.
Warning ! Passengers, even children, should never be carried.
Warning ! Electromagnetic interference may affect the driving of this scooter:
• Do not operate devices such as CB radios or mobile phones while the vehicle is switched on.
• Avoid getting close to transmitter masts, such as television and radio stations.
If your vehicle ever starts to operate by itself switch it off and report this to your Dealer.
Warning ! The operation of any scooter may affect sensitive electronic circuits such as alarm systems or
automatic doors in shops.
Driving
Warning ! Freewheel device Before getting on the scooter, always check that the freewheel lever is in the
"Drive” Position (see page 8). When the lever is in the Freewheel position there is no braking and
the scooter could run down a slope and cause injury or even death.
NEVER SIT ON THE SCOOTER WHEN IN FREEWHEEL.
Warning ! Tiller Lock Before driving off, always check that the tiller lock is in the fully disengaged position and
that the tiller can move freely. Take care not to knock the tiller lock when getting onto the scooter.
Warning ! Damage Before driving off check the scooter for damage, particularly that which might affect the
steering, or the attachment of the rear part to the front of the scooter.
Warning ! Correct Assembly Before driving off always check the rear part is correctly assembled to the front
of the scooter and the tiller is secure in the upright position.
Warning ! Battery Charge Before driving off always check the battery indicator. If you are in any doubt,
ensure the batteries are fully charged before starting on a journey.
Warning ! Slopes On steep slopes the scooter could topple over. Always try to avoid crossing a slope. If you
have to cross a slope, take great care to avoid tipping. Never make sharp turns on slopes. Never
drive on slippery or icy slopes. Never back down a slope as your scooter could tip over backwards.
If you are not comfortable with the hill gradient, consider an alternative route.
Warning ! Kerbs Because of the Eco has small wheels for ease of transportation, it should not be driven up or
down kerbs as this may cause the scooter to topple. Avoid kerbs and use access ramps wherever
possible. If you have to climb or descend a low ( less that 1.5”) kerb, always tackle it straight on.
Warning ! Speed Turning at maximum speed might cause the scooter to topple over. Always slow down for turns.
6
Eco 3 & 4 Scooter Owner’s Manual & Service Record
Warning ! Stopping If the scooter stops suddenly when turning, the scooter might topple. Try not to brake
when turning.
Warning ! Leaning Over Do not lean sideways, as this could cause the scooter to topple.
Warning ! Escalators Never drive this scooter onto an escalator as this could cause toppling and severe injury.
Warning ! Roads Eco scooters are not for use on roads, apart from crossing roads at designated places.
Warning ! If the vehicle is left out in the sun, surfaces could become extremely hot. Always try to park the
vehicle in the shade.
Warning ! This vehicle is not suitable for use as a seat for an occupant when in a motor vehicle.
Controls - Dashboard
Before driving your vehicle it is important to familiarise yourself with the controls. Do not attempt to drive the
vehicle before reading the rest of this Handbook.
1
4
2
5
3
Dashboard Description
1.
Battery Indicator: This instrument shows the level of charge in the batteries. When in the green area the
batteries are fully charged. When in the yellow area the batteries need recharging and when in the red area the
batteries urgently need recharging. Note: When the vehicle is climbing a steep incline or starting off, the level
may drop momentarily; this is normal.
2.
Speed Control: This controls the top speed of your scooter. When the knob is turned anticlockwise to the left,
this is its slowest speed, marked by a tortoise. As the knob is turned to the right the speed will increase to a
maximum, marked by a hare. Set the speed before you move off. Do not adjust the speed control dial when the
vehicle is moving.
3.
Ignition Pin Switch: The ignition pin is pushed in to provide power to the vehicle. Remember to remove key
when not in use. Do not leave the ignition on when not in use, especially when charging the vehicle.
4 . Power Indicator Lamp: The lamp illuminates when the ignition is on. If there is a fault it will flash.
5.
Horn: Press the button on the lower left hand side and the horn will sound, if power is on. Release and the
horn will cease.
7
Charging Point: The charging point is situated on the upper rear right hand side of the battery box (see
Battery Charging section for further instructions).
Controls - Driving Controls/Accelerator
Finger control - To operate, turn on the ignition.
Push the right hand lever away from you and the machine moves forward. The more you push the lever the
faster the scooter goes. To brake, release the lever. Again the faster the lever is released the quicker you will
stop. To reverse, pull the left lever towards you. Do not pull both levers at once. Note. The controls can be
changed for customers with a left-hand bias. Please contact your local dealer for information.
Freewheel Device
When the vehicle is switched off the brakes are automatically engaged. This is called “Failsafe Braking”.
Also, if the batteries are flat, the brakes are applied. There may be occasions where you may wish to
move the vehicle without power. To do this there is a Freewheel Device fitted.
The Freewheel device allows the vehicle to be pushed without power. To activate, first locate the lever. When
standing behind the scooter, it is located on the right hand side of the rear of the vehicle - See Illustration.
•
•
•
•
Make sure the ignition is switched off.
Move the lever up. The vehicle can now be pushed in Freewheel.
Move the lever down to engage drive. The vehicle is now braked. This is the normal operating position.
IF YOU ARE NOT COMPLETELY SURE OF THIS FEATURE CONTACT
YOUR DEALER BEFORE OPERATING THE SCOOTER.
Push the lever UP to enable the vehicle to be moved without
power. Braking is disabled. NEVER sit on the vehicle with the
lever in this position.
Pull the lever DOWN to the lower position. This is the normal
operating position. The brakes are enabled, and the vehicle can
only operate with the lever in this position
Battery Cut-Out
A battery cut-out switch is fitted on the rear left hand side of the battery box. It protects the battery from
overload. If your scooter should stop suddenly or will not start, the battery cut-out may have operated. Push
the button in and try driving the scooter. If the cut-out repeatedly operates or will not reset, contact your dealer.
8
Eco 3 & 4 Scooter Owner’s Manual & Service Record
Brakes
There are two braking systems. The first works with the finger controls. When the finger control is released the
scooter will automatically brake and bring the scooter to a stop. When the scooter stops the automatic
brake will engage. This will stop the vehicle rolling forward or backward. When you start the brake will
automatically disengage. If the battery should go flat the brakes automatically engage. Note that even when
freewheel is selected, a secondary braking system is applied automatically to limit the maximum speed. You
may notice this system when moving the scooter in freewheel.
Warning! If the freewheel device is in “freewheel” the braking is disabled. Never select the freewheel
device if the scooter is on a slope or could be pushed onto a slope.
Armrest Adjustment
When getting seated on the scooter lift the armrest up. When riding always
have the armrest in the down position. Avoid pinching fingers as you lower
the armrest. Never drive with the armrest up.
Lift armrests
up for access
Swivel seat
This allows easy access
1. To operate, locate the release lever under the seat.
2. Pull the lever up and the seat will release allowing it to rotate.
3. Release the lever and the seat will lock automatically, but always
check it has.
Warning! Do not use this device if the vehicle is on a slope. Always check the seat is locked in the
forward position before driving the vehicle.
9
Tiller Folding
Tiller
steering
lock
The tiller can be folded down for
transporting. Rotate the knurled knob
anti-clockwise sufficiently for the
retaining serrations to allow the tiller to
move. Lower the tiller so that it is in its
lowest position. Rotate the knurled
knob clockwise and ensure that it is
tight and the retaining serrations are
fully engaged. Engage the tiller
steering lock by pulling the catch upwards. Ensure it is locked in position.
The tiller can be adjusted to achieve a comfortable driving position. Rotate the knurled knob anti-clockwise
sufficiently for the retaining serrations to allow the tiller to move. Adjust the tiller so that your driving position is
safe and comfortable. Rotate the knurled knob clockwise and ensure that it is tight and the retaining serrations
are fully engaged. Ensure that the tiller steering lock is disengaged and the tiller can be steered freely. Adjust the
tiller to suit your driving position, ensuring the tiller is firmly locked in place before driving off.
Warning! Before driving, always check that the tiller is securely in the upright position and that the tiller
steering lock is disengaged. Safe steering may be impossible if you do not !
Driving the Vehicle
Warning! Read this before driving the vehicle!
Whether or not this is your first mobility vehicle, please read these guidelines as all vehicles differ.
Failure to do this may cause damage to yourself, a third party or the vehicle.
1.
Before you set out, do check the weather forecast. We suggest that you make sure you are wearing
suitable clothing, whether your journey is long or short.
2. If you are taking medication check with your doctor or physician that your ability to control the vehicle
will not be impaired and do not drink alcohol and drive.
3. Only use the vehicle for the purpose its intended for. Do not drive through water or on slippery
surfaces; do not transport more than one person; do not tow other vehicles or carry excess weight.
4. Before getting onto your scooter, check the freewheel lever is not in the Freewheel position and the
steering lock is disengaged.
5. Check the battery charger is disconnected.
6. Check the two halves of the chassis are properly assembled. (see assembly instructions)
7. Check you have adjusted the seat as instructed in this manual, and it is locked – get comfortable
8. Speed Control set the speed control knob to a low setting.
9. Make sure the way ahead is clear.
10. Switch on the vehicle. by pushing in the ignition pin. Check the ignition light illuminates steadily and the
battery level indicator is in the green area.
10
Eco 3 & 4 Scooter Owner’s Manual & Service Record
11. Push the right hand lever slowly. The vehicle will now move off. The more you push the lever, the faster
the vehicle will go.
12. To brake, release the lever. If you become unsure or feel unsafe release the lever immediately.
13. As you get accustomed to the power you can increase the speed.
Driving the vehicle - hazards
Warning! Before driving the scooter you should be aware that, under certain circumstances it could
become unstable and tip over. The maximum safe slope that can be negotiated in any direction is shown
in the Technical Specification. Your scooter has been designed to operate on paved, even surfaces and
should never be used on rough terrain.
1.
Getting on and off the vehicle: When getting on make sure that the vehicle is on level ground, and not
in freewheel mode. Ensure that the armrests are secure. When getting off, park on level ground, turn off
the ignition and remove the pin before leaving your seat. Make sure you get off the vehicle in a safe area.
Try and avoid crossing slopes – always drive straight up or down the slope.
2.
Tiller Position. Drive with the tiller in an upright position that feels comfortable with the controls in easy reach.
3.
Kerbs and Obstacles: Try to avoid kerbs and obstacles. Never ride up or down kerbs or obstructions
higher than that in the Technical Specification Sheets. Always tackle obstacles head on. Always try to
avoid crossing a slope. If you have to cross a slope, take great care to avoid tipping. Never make sharp
turns on slopes. Note that the anti-tip rollers at the rear of the scooter may contact the kerb as you
descend; this is normal.
4.
Hills & Slopes: Going Up Hill. Lean forward when going up. Make sure you have enough speed to
climb the slope. Do not stop or turn the vehicle around. If you have to turn while climbing an incline,
keep going until you reach a level area. If you have to start on an incline, lean forward and apply power
slowly – do not start and stop. If you are not comfortable about tackling a gradient, consider an alternative
route. Note: Always check that the battery level is high; going up hill takes a lot of energy. If the level drops
too low the vehicle will cut out leaving you stranded.
5.
Hills & Slopes: Going Down Hill. Lean back in the seat when going down, and turn the speed
control dial to low. If you are not comfortable about tackling a gradient, consider an alternative route.
Try to avoid crossing slopes – always drive straight up or down the slope.
NEVER BACK DOWN A SLOPE!
6.
Turning: Slow down and look in the direction you are travelling – If there is a blind corner sound the horn.
7.
Bad Weather: If it is snowing or icy stay at home! Remember that ice, snow and slippery surfaces such
as manhole covers, wet grass and drains could affect braking and steering. Use caution at all times.
8.
Tyres: Your vehicle is fitted with solid tyres. Should they become damaged they should be replaced by
your dealer. Do not attempt to replace them yourself.
11
Transporting your Scooter
Warning! Dismantling the scooter involves lifting and handling heavy parts. Weights are given in the
Technical Specification; consider if you need help in handling parts before you try to lift them. The Eco
Scooter has been designed to be easily dismanted and stowed in a car. Contact your dealer for advice on
how best to transport you scooter in your vehicle
Warning! Pinching or Crushing. Be careful to avoid being pinched or having your hands crushed when
lifting or handling parts. Wear gloves whenever possible.
Warning! This vehicle is not suitable for use as a seat for an occupant in a motor vehicle.
To transport your scooter you will need to dismantle it. Follow these instructions. Do not attempt this unless
you are capable of lifting 14 kg or 30 lbs. You are advised to wear gloves.
1.
2.
3.
4.
5.
6.
7.
8.
9.
Lift off the front basket
Remove the seat by lifting it off the seat post while lifting the seat swivel lever. A small rotation is
sometimes necessary to free the seat.
Release the battery catch, remove the battery box and stow carefully in the vehicle.
Lower the tiller to its horizontal position and secure using the knurled knob
Lock the tiller steering.
Push down the chassis
release catch, (see picture)
Gently separate the front
chassis from the rear, by lifting
the front part by the seat post
and taking care not to contact
the seat post top. (see picture)
Stow the chassis front and
rear parts and seat into the
boot of the vehicle using the lift
handles provided.
Ensure that all parts are secure so that they cannot move while diriving.
Warning! Do not lift the rear chassis with the batteries still fitted - back injury may result!
12
Eco 3 & 4 Scooter Owner’s Manual & Service Record
Assembling your Scooter following Transportion
Warning! Assembling the scooter involves lifting and handling heavy parts. The Eco Scooter has been
designed to be easily assembled. Your dealer should advise you on the best way to assemble your scooter.
Warning! Pinching or Crushing. Be careful to avoid being pinched or having your hands crushed when
lifting or handling parts. Wear gloves whenever possible.
Warning! Never unload your scooter on sloping or uneven ground. It could run down the slope and
injure someone.
After removing your scooter from a vehicle and placing it on level ground, assemble it as follows:
1.
2.
3.
4.
5.
6.
Undo the knurled knob, raise the tiller into the upright position and secure by tightening the knob.
Manoever the front part to join the rear chassis, carefully aligning the pins so that they are postioned
over the rear cups and press down on the front chassis until it clicks into place.
Check that the chassis release catch is in the locked postion and that the two halves are securely
locked together.
Refit the battery box ensuring it is correctly in position, and secured by the battery catch.
Lift the seat and, while lifting the seat swivel lever, insert the seat pin into the seat post on the rear chassis.
Ensure it is fully engaged, the seat does not rock or rotate, and the seat lever has engaged so locking the seat
in the forward position.
Fully depress the tiller lock
and ensure that the tiller is free
to rotate.
Finally check the scooter is not
damaged and it is properly
assembled. You are now ready
to drive the scooter away.
Battery Charging
Warning! When charging batteries NEVER smoke, or do this in a place where there are naked flames
such as gas-fired heaters as, under exceptional circumstances, batteries may give off gases that could
ignite and explode. Always make sure that battery box is not damaged.
Warning! When charging batteries NEVER connect or disconnect the charger while it is still connected
to the mains.
The charging socket is on the upper right hand side of the battery box. Rotate the protective cover and push in
the plug. The battery charger has a small indicating lamp. When the charger is connected and switched on the
lamp will show red. When the battery is charged the lamp will change to green. Always ensure that the lamp
shows green before switching off and disconnecting the charger at the mains. When the vehicle is charged
remove the plug, and refit the protective cover to keep the water out.
13
Battery Charging con’t
Battery Charging Socket
Battery Charger
Connection Instructions
When you receive your vehicle the batteries are only partially charged - always fully charge them before use
preferably over-night.
1.
2.
3.
4.
5.
6.
7.
Place your machine in an area that is dry and well ventilated. Make sure a power point is nearby.
Check the vehicle is switched off and the key removed.
Check the mains switch is off. Never connect or disconnect the charger with the mains on.
Connect the charger to the battery as above. Note that the battery can also be charged when removed
from the scooter.
Connect the mains plug and switch on the charger.
The power illuminates red when switched on. The charger lamp changes to green when fully charged.
Switch off the mains and remove the plug from the battery when fully charged. Do not leave the charger
plugged in with the power off. This will gradually discharge your battery.
The batteries are the lifeblood of your vehicle. Their characteristics can change depending on charging,
temperature, usage and other factors. Listed below are guidelines to prolong battery life.
1.
2.
3.
4.
5.
6.
7.
After using your vehicle always charge it at the end of the day even after a short journey.
If you do not use your vehicle for a prolonged period, place it on charge once a week, overnight.
Always use the correct charger with the correct batteries.
If the batteries have been flat for a long time (about 2 months) it is recommended you contact your
dealer before charging
Do not charge the vehicle in the open - it may rain and the battery charger is not waterproof.
Keep the vehicle in a well-ventilated area and away from any naked flame.
Do not part charge the batteries. Allow the charger to complete its cycle for every battery fitted.
Batteries are expensive to replace – it is wise to look after them. Batteries are heavy – make sure you always
lift them correctly.
Notice Return your unserviceable batteries to your supplier or ensure they are disposed of in accordance
with the environmental regulations applicable at the time.
Warning! If one or both batteries are damaged they could heat up when charging and, in an extreme
case, explode.
14
Eco 3 & 4 Scooter Owner’s Manual & Service Record
User Maintenance
It is important for safety that you carry out the following checks before use.
1.
2.
3.
4.
5.
6.
5.
6.
7.
8.
9.
Visually check the machine for damage.
Visually check the tyres for damage.
Check the steering moves freely.
Check that the Tiller is secure and that the tiller rotation knob is tight.
Check that the Tiller lock is not engaged.
Check the front chassis is securely attached to the rear chassis.
Check that the Seat is located correctly and locked.
Check the armrests are secure.
The battery should be fully charged.
Ensure the front basket is secure (if fitted).
Keep your vehicle clean by washing with a sponge and soapy water - never use a hose.
Important - Possible faults
As you get used to your vehicle you will get a feel for how it behaves. If something feels unusual, for instance
the vehicle does not accelerate or brake smoothly; the brakes are not holding on a slope or the steering feels
different, contact your dealer immediately and explain to the engineer exactly what the problem is.
Disposal
Contact your dealer for advice before you consider disposing of your scooter. They will be aware of the
environmental regulations applicable at the time and will assist you to meet the applicable environmental legislation.
Additional Safety Information
Carrying Weight on the Vehicle
Optional Front Basket
Handlebars
Floor Area
Modifications
Other Items
The basket mounted on the front has a weight limit of 10lbs (4.5kgs). Do not
exceed this as it could effect the steering.
Do not carry or attach anything to the handlebars. Anything attached to the
handlebars will affect the control of the vehicle.
Do not use the floor area to carry things. They might fall off, or obstruct your
movement.
Unauthorised modifications could result in injury or permanent damage. Such
modifications will invalidate any guarantees.
Only fit approved products or accessories.
Child Safety
This product is designed to be operated by adults. Children should not be allowed to tamper with the controls
or play on the vehicle. Do not carry children as passengers. The product is designed for single person use
only. Keep all packaging well away from children. They could be harmed.
15
Troubleshooting Guide
This table is a guide to fault finding. The fault may be a simple fix. If you have any doubts phone your dealer.
Symptom
Solution
• Scooter does not move.
when power is switched on.
• Batteries flat - check level.
• Is the charger connected?
• Has the battery cut-out operated?
• Is Freewheel engaged
• Freewheel has been selected while power is on
Ensure freewheel is not selected; switch off and on
NB the power indicator may flash indicating that
freewheel has been selected..
• Steering is loose or wobbly when driven.
• Check for tyre damage or punctures.
• Damaged steering - contact dealer.
• Loose seat - contact dealer.
• Vehicle behaves erratically when driven.
judders or cuts out ?
• Possible electronic problems - contact dealer.
• Short Range
• Check tyres for damage.
• Check batteries are fully charging.
• Check vehicle moves easily in Freewheel
To save the batteries, the scooter controller has a sleep mode which is activated if the scooter is not used but left
switched on for some time. To reset, switch the scooter off and then on again.
Diagnostic Table
Your scooter controller provides diagnostic information by flashes. If there is no problem when you switch on, the
power lamp should come on . Should a fault be detected the light will flash as below:
Flashes of Power Indicator
Indicated Fault and Corrective Action
One Flash
Two or Three Flashes
Four Flashes
Five Flashes
Six Flashes
More than 6 flashes
Battery needs charging
Battery voltage incorrect
Electrical Fault
Brake fault or Power selected on when in freewheel
Power selected when finger control lever pressed
Errors detected
Your dealer is there to help you but they can only do this if you give them as much information as possible.
Remember correct information will get the problem fixed quicker and save you money. Phone the dealer and
explain exactly what the problem is, recounting as much detail as possible including the indicated faults.
16
Eco 3 & 4 Scooter Owner’s Manual & Service Record
Frequently Asked Questions
I want to transport my vehicle in a car.
The Eco scooters are designed to be dismantled to make it easier to load them into a car. There are various
techniques. It depends on what type of vehicle you own and your physical capability. Make sure your dealer
has demonstrated the easiest way of doing this.
Can I fit weatherproofing such as a canopy ?
No, the Eco scooters are too small to have canopies as they can adversely affect stability and handling.
How long will my batteries last ?
This is a difficult question as it depends on many factors. The life of a battery depends upon the number of cycles
the battery goes through, the peak loads and on the conditions of use. Some general advice about battery care:
• Keep it charged, and do not let the battery run completely flat.
• Ensure your battery is fully charged at the end of the charging cycle
• Batteries may not perform as well in very cold weather.
• Change your battery if you find it is not performing as well as new.
Care can prolong the life of the batteries but remember that, in time, all batteries will fail to perform to specification.
What range can I expect ?
The generally expected range is about 12 km or 8 miles, see Technical Specification sheet. However, range can be
affected by many things such as:
• Temperature. Cold weather can reduce the output of the batteries.
• Type of terrain. Obviously climbing hills takes more energy than driving on the flat.
• Weight of the user.
• The condition and charge of the batteries.
• Faulty or old batteries or a faulty charger
Important Rule: Always use the correct charger with the correct batteries and ensure all batteries are charged before
you start out.
How long should I keep my vehicle before I change it?
It is important that the vehicle you have suits your needs and abilities. Your Eco 3 or 4 model scooter should serve
you well for many years but change it if at any time you feel it no longer meets your needs. Consult your dealer on the
condition of your vehicle and remember vehicles of any type become more expensive to maintain the older they get.
Additional Information
Owners Manual: Replacement copies are available from: Electric Mobility Euro Ltd. Canal Way, Ilminster,
Somerset, TA19 9DL Telephone: 01460 258100.
If you are visually impaired, please contact the Company to discuss your requirements. However, you should
not drive a vehicle in a public place if you cannot see well enough to ensure your own, and others safety. Each
vehicle comes with a copy of the BHTA Highway Code. Please make sure you read it. Telephone BHTA on
02077 022 141 for a new copy.
Important note on the BHTA Highway Code: On page 3 of the Code under “Consider Investing in a mobile
phone” Read the section of this manual under “Safety Information”. If in doubt contact your dealer. For
Information regarding other Electric Mobility products contact your dealer or log on to the Electric Mobility
Website www.electricmobility.co.uk
17
Servicing and Maintenance
1.
This vehicle is designed for minimum maintenance. However it is recommended that your vehicle is
serviced at least once a year, by an approved Electric Mobility Dealer. If the vehicle is used constantly we
recommend a twice yearly maintenance.
2.
Ensure the engineer stamps the Service Log (page 23) on completion for all servicing carried out on
this vehicle. Keep all receipts for servicing and repairs with this handbook. This may add value when selling
the vehicle.
3.
When the vehicle is due for its annual service make sure you report any concerns you have,
preferably when you book the service (See points to look out for below).
4.
On completion of the service, Always test the vehicle before the engineer leaves and make sure you
are satisfied with the work carried out.
Points to look out for:
• Are there any strange noises from the wheels or does the frame creak when going over rough ground?
• Is the battery charged up correctly – is the “full” charge green light on after charging?
• Is the steering tight or is it loose when turning? Is there any play in the steering?
• Has anything come loose?
• Does the vehicle perform as well as it did when it was new?
• Are there noises or rattles that were not there before?
• Are there any signs of damage or cracking?
Engineer’s Checklist for Eco 3 and 4 Models
Obtain all comments from the customer on the condition and serviceability of the scooter and then complete
an Initial diagnostic road test. Record all defects to be corrected. Now check, test and complete the following:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Wheel bearings wear and lubricate
Wheel alignment and tracking
Speed dial works correctly
Wear or damage to tyres or wheels
Bodywork fixtures for damage, or cracking
Throttle play and adjustment
Battery box contacts & signs of corrosion
Check all cables for damage, abrasion, corrosion
and that screening is intact. Replace as necessary
Steering bearing (adjust as required)
Tiller adjustment - functioning, wear and damage
Tiller lock – functioning, wear and damage
Seat mounting for wear or damage
Revolving seat mechanism locates correctly and
spring lever engages. Lubricate as necessary.
Handlebar alignment
Motor brush wear
•
•
•
•
•
•
•
•
•
Motor speed check
Electromagnetic brake operation
Freewheel operation
Frame for damage or cracks
Front and rear chassis attachment points for
corrosion, wear or damage
General check for corrosion, repair or
protect as necessary
All operational controls work correctly
Battery condition and charger operation
Tighten all nuts & bolts
Correct all defects found and determine
if the vehicle is roadworthy.
• Final road test
• Clean vehicle
• Customer road test
Important Note for the Engineer
Enquire if the customer is satisfied with the product. Please report all points good or bad directly to:
Electric Mobility 01460 258100 If you have any comments please include them.
18
Eco 3 & 4 Scooter Owner’s Manual & Service Record
Guarantee and Warranty
Lifetime Frame Guarantee
Electric Mobility Euro Ltd guarantees the frame of its vehicles to be free from defect in materials and workmanship
under normal use as described in this document for the lifetime of the vehicle. Should a defect in materials or
workmanship appear, Electric Mobility Euro Ltd, will repair, or at its option, replace the frame to the original owner.
One Year Limited Warranty
Electric Mobility Euro Ltd warrants its products against defects in material and workmanship for a period of one
year, providing the products are properly assembled, operated and maintained in accordance with the vehicle
Owners Manual. This limited warranty commences on the date of the original retail purchase or original use,
whichever occurs first, providing the warranty card is fully and correctly filled out and returned to Electric Mobility
Euro Ltd Customer Service Department within 15 days from receipt of product. If a defective part appears within
the stated limited warranty period and the purchaser has given Electric Mobility Euro Limited immediate notice the
Company will repair the part or at its option replace the part with a similar part. No allowance will be made for
repairs to any equipment without the expressed written or verbal approval of Electric Mobility Euro Limited. Any
description, specifications, samples, models, bulletins or similar materials used in connection with the sales of
Electric Mobility Euro Limited products are for the sole purpose of identifying the equipment and are not to be
construed as expressed warranties. Electric Mobility Euro Ltd shall not be liable for special, indirect or consequential
damage. Electric Mobility Euro Ltd’s liability on any claim of any kind including negligence for any loss or damage
arising out of, connected to, or resulting from the order of the performance thereof the design, manufacture, sale,
delivery, resale, direction and instructions, inspection, repair or use of any equipment covered by or furnished by,
under this order, shall in no case exceed the price paid by the purchaser for the equipment. This limited warranty
does not cover normal maintenance service, or periodic adjustments necessitated by use of wear. Under no
circumstances will charges for labour, consequential damage or repair expense be allowed after 30 days from
receipt of product.
Technical Information Regarding EMI
Important Technical Information regarding Electromagnetic Interference (EMI)
The intensity of interference from electromagnetic energy is measured in volts per meter (v/m), which refers to the
strength of the electrical source (voltage) as it relates to the distance away from the object being considered (in
meters). Resistance of a scooter/wheelchair to certain EMI intensity is commonly called its “immunity level”. 20
volts/meter is a generally achievable and useful immunity level against interference from radio wave sources (the
higher the immunity level, the greater protection).
Your scooter has been tested and found to meet the required immunity level from Electromagnetic Interference
(20v/m): the recommended density of interference from electromagnetic energy.
Warning! Even with the immunity level of 20 volts/meter, certain precautions must be followed to ensure your
scooter/wheelchair will not be affected by outside electromagnetic sources.
• Do not operate devices such as CB radios or mobile phones while the vehicle is switched on.
• Avoid getting close to transmitter masts, such as television and radio masts.
• Note you may experience interference when close to ambulance or fire stations.
If your vehicle starts to operate by itself switch it off and report this to your Dealer.
19
Technical Specification - Eco 3 Scooter
Wheelchair type Class
Class A, B or C
Class B
Department of Transport Class
Class 1 2 or 3
Class 2
Overall dimensions fully assembled
length x width x height mm (in)
1000 (39) x 560 (22) x 790 (31)
Dimensions seat removed tiller folded
length x width x height mm (in)
1000 (39) x 560 (22) x 460 (18)
Maximum carrying capacity
kg (lb)
113 (250)
Mass (weight) including batteries
kg (lb)
42 (93)
Battery voltage and capacity
volts and ampere hours
12V 15Ah x 2
Mass (weight) of battery pack
kg (lb)
10 (22)
Type of seat
Adjustable armrest and height
Mass (weight) of seat
kg (lb)
8.7 (19.2)
Mass (weight) of front section
kg (lb)
12.4 (27.2)
Mass of (weight) of rear section
kg (lb)
11 (24)
Wheel size
front/rear mm (in)
203 x 76 (8 x 3) / 203 x 76 (8 x 3)
Type of tyres
type
Solid
Maximum speed
km/h (m.p.h.)
6.4 (4)
Minimum braking distance from maximum speed metres
1.8
Range on full charge and flat ground
Up to 14 (9)
km (miles)
The turn-around width
m (ft)
2.12 (7)
The maximum safe slope
degrees of slope
6˚ - Do not exceed the scooter may topple
The maximum climbing ability facing upwards
degrees of slope
6˚
Ground clearance
mm (in)
64 (2.5)
Maximum obstacle climbing ability
mm (in)
40 (1.5)
Maximum safe descendable kerb height
mm (in)
40 (1.5)
Technical Specification - Eco 4 Scooter
Wheelchair type Class
Class A, B or C
Class B
Department of Transport Class
Class 1 2 or 3
Class 2
Overall dimensions fully assembled
length x width x height mm (in)
1000 (39) x 560 (22) x 790 (31)
Dimensions seat removed tiller folded
length x width x height mm (in)
1000 (39) x 560 (22) x 460 (18)
Maximum carrying capacity
kg (lb)
113 (250)
Mass (weight) including batteries
kg (lb)
45 (99.4)
Battery voltage and capacity
volts and ampere hours
12V 15Ah x 2
Mass (weight) of battery pack
kg (lb)
10 (22)
Type of seat
Adjustable armrest and height
Mass (weight) of seat
kg (lb)
8.7 (19.2)
Mass (weight) of front section
kg (lb)
15.4 (33.8)
Mass of (weight) of rear section
kg (lb)
11 (24)
Wheel size
front/rear mm (in)
203 x 76 (8 x 3) / 203 x 76 (8 x 3)
Type of tyres
type
Solid
Maximum speed
km/h (m.p.h.)
6.4 (4)
Minimum braking distance from maximum speed metres
1.8
Range on full charge and flat ground
km (miles)
Up to 14 (9)
The turn-around width
m (ft)
2.56 (8.4)
The maximum safe slope
degrees of slope
6˚ - Do not exceed the scooter may topple
The maximum climbing ability facing upwards
degrees of slope
6˚
Ground clearance
mm (in)
64 (2.5)
Maximum obstacle climbing ability
mm (in)
40 (1.5)
Maximum safe descendable kerb height
mm (in)
40 (1.5)
Due to a policy of continual improvement Electric Mobility Euro Ltd. reserves the right to change the specification without prior notice.
20
Eco 3 & 4 Scooter Owner’s Manual & Service Record
Brochure Request
Do you have a friend or colleague that would be interested in an Electric Mobility product?
If so cut out this coupon and send it to the address shown on the back of the manual.
My Dealer’s Company name is:
Please can I have a free no-obligation home demonstration.
Please send me a brochure of the range of products.
My friend’s name is:
My friend’s address is:
County:
Postcode:
My friend’s telephone number is:
If you are visually impaired, please contact the Company to discuss your requirements. However, you should
not drive a vehicle in a public place if you cannot see well enough to ensure your own, and others safety.
Postage will be paid by: Electric Mobility Euro Ltd., FREEPOST (SWBI 1045), Ilminster, Somerset, TA19 9ZA
Dealer Information - Warranty Card
This section is to be filled out by the Dealer and sent to Electric Mobility Euro Ltd.
Dealer:
Product Description:
Serial No.:
Invoice No.:
Customer Name & Address:
County:
Postcode:
Telephone No.:
Date received at Dealers:
#
Postage will be paid by: Electric Mobility Euro Ltd., FREEPOST (SWBI 1045), Ilminster, Somerset, TA19 9ZA
21
#
Electric Mobility Euro Ltd.,
FREEPOST (SWBI 1045),
Ilminster,
Somerset,
TA19 9ZA
Electric Mobility Euro Ltd.,
FREEPOST (SWBI 1045),
Ilminster,
Somerset,
TA19 9ZA
Service Log
Notice for the Service Engineer.
Please make sure this part is stamped and dated after each service.
Dealer stamp - 1st Service
Dealer stamp - 2nd Service
Dealer stamp - 3rd Service
Dealer stamp - 4th Service
Dealer stamp - 5th Service
Dealer stamp - 6th Service
Dealer stamp - 7th Service
Dealer stamp - 8th Service
23
Eco 3 /4 Scooters
Manufactured by
Electric Mobility Euro Limited, Canal Way, Ilminster, Somerset TA19 9DL
Telephone: 01460 258100 www.electricmobility.co.uk
E. and O.E. Issue 1: 06/08