Better Health D3961 Instruction manual

Electronic Foot Massager and
Circulator Instruction manual
For a better way of life
etter Health For a better way of life
For a better way of life
For a better way of life
For a better way of life
For a better way of life
Alleviates tired and aching legs
Choice of settings that can be adjusted to suit your needs
Includes four electrode pads to target specific areas of pain
Includes remote control for simple operation
For correct usage, read these instructions carefully and keep in a safe place for future
Poor circulation is an increasingly common problem, which arises when there is limited
blood flow to the legs, hands, heart and rest of the body, either due to a medical condition
or the natural aging process. This decrease in circulation can lead to a cold feeling in the
extremities, tired, aching/ heavy legs and swelling of the feet.
This foot massager uses electrical muscle stimulation (EMS) applied primarily through
two large footpads to stimulate thousands of nerve endings in the soles of the feet to help
improve circulation. The physiological result is that the foot and calf muscles contract
and release, creating a pumping action. This action imitates the body’s natural circulatory
system of the leg such as when you walk. As the calf muscles contract blood is squeezed
into the deep vein of the leg and pushed towards the heart. This action effectively prevents
stasis (the pooling of blood) with a significant increase in venous blood flow. E.M.S is part
of a Transcutaneous Electro-Nerve Stimulation (T.E.N.S) family, which has been sold over
the counter in pharmacies for decades. Additional electrical pads are included with the
device to treat other areas of pain. There is a large body of clinical evidence supporting
T.E.N.S and E.M.S.
1. H
elps improve circulation by stimulating the nerve endings in the soles of your feet, also
helping to relieve fatigue and aches/pains.
2. H
elps improve sleep: consistent nerve stimulation has been found to be beneficial to ones
mental and physical health.
3. F
ar-infrared function: It can release continual heat to warm cold feet and promote better
blood circulation.
For your safe and correct use of this device, it is recommended that you read the following
guides before using it.
The following people must never use the foot massager
• Anyone fitted with a pace maker or automatic implanted cardiac defibrillator (AICD)
• Anyone that is pregnant
• Anyone with deep vein thrombosis (DVT) - to avoid mobilising the clot.
You should never use the massager on the following body parts
• Pregnant - womb/stomach
• Broken or bleeding skin - dress any open wound to ensure electrodes do not come in
contact with the area - to avoid a stinging sensation.
• Tissue bleed (internal/external)
• Epilepsy - do not use the pads on the neck area
• Malignancy
• Eyes, testicles
• Infected tissue (inc cellulites)
CAUTION-Take care during use:
Muscle or ligament sprains/tears - rest first then use a low intensity and/or shorter
duration to avoid over-stimulation.
Devitalised/numb tissue - ensure not to over stimulate the area
Long term immobility or inactivity - use a low intensity and shorter duration to introduce
the muscles and avoid over stimulation/muscle fatigue.
Other important safety precautions
1. Only use this device for the purpose of physical therapy.
2. Only use the accessories supplied with the foot massager.
3. Never expose the device to extreme heat and high temperatures.
4. Do not spill liquid on the device or its accessories, and do not put it in damp areas.
5. Do not overload the electrical outlet.
6. If you are not going to be using the massager for a long time, remove the batteries from
the remote controller. If the device malfunctions, disconnect it from the power source
and contact customer services. Do not attempt to repair the device yourself; as to do so
will invalidate the warranty.
7. C
heck the batteries in the remote control on a regular basis to ensure that they are
8. The wall socket should be installed near the equipment and should be easily accessible.
9. Keep the device and the accessories out of the reach of young children.
10. Do not place electrodes on damaged skin.
11. T
he surface of the far-infrared lights cover is hot. A person who is not sensitive to heat
must pay more attention when using it.
Description of parts
1 Connecting wire
2 Electrode Pad
Description of parts
A/ Power switch
B/ W
orking Mode button - By pressing this button, you can select the working mode from a
choice of 56. Each press of the mode button can shift it to a new mode.
C/ Function Button (switch between body and sole massage).
D/ A
uto program Button - By pressing this button, the massager will automatically cycle
through the working modes.
E/ T
ime control button - Press “+” to increase the working time, and “-“ to reduce the
working time.
F/ Body/sole massage Intensity control button • In “Body” massage mode, press “+” to increase the intensity of the electromagnetic
wave pulse, and “-” to reduce.
• In “Sole” massage mode, press “+” to increase the intensity of the biologic
electromagnetic wave pulse, and “-“ to reduce.
G/ Sole Massage Pads - To place your feet on.
H/ I nfrared warming area - The unique infrared warm function can infiltrate the massage
deep into your body.
I/ R
ed Indicating Light - Light flashes: waiting to start working - Light on constantly: in
working status mode
J/ Green indicating light - On: Automatic transfer mode - Off: Under the settled mode.
K/ Intensity Display (sole) - Displays the intensity.
L/ Intensity Display - Displays the intensity
M/ Time display - Displays the remaining time that you can enjoy the massage for.
N/ The Working Mode Display
O/ E
lectromagnetic Wave Pulse Intensity Display - When different electromagnetic wave
pulse modes and intensities are selected, the display will be different.
P/ Socket for power input - For connecting the adaptor
Q/ Infrared switch
R/ Socket for the connection of the electrode pads - For connecting the electrode pads
S/ T.E.N.S electrode pads
T/ Remote controller
Usage Instructions
You can operate the device directly or by using the remote controller provided.
1. Connect the adaptor to the unit and plug into the mains power supply.
2. Plug the device into the nearest electricity socket and place the device a comfortable
distance from your chair.
3. Put your clean feet (it’s best to take off the socks) on the sole stimulating board, and
make sure that your soles completely touch the stimulating boards.
4. Press the power button to turn on the device.
5. Press the “FUNCTION” button until the “sole” icon is flashing and then press the
“INTENSITY” button on the unit or remote controller to select the desired intensity (“+”
increases the intensity and “-“ reduces the intensity).
6. Press the “TIME” button on the unit or on the remote controller to select the usage time
(5 minutes/ 10 minutes/…/90minutes).
7. Use the “AUTO” button on the unit or the remote controller to select the automatic
program, which will change the electronic pulse mode every one minute. There are 56
electromagnetic wave pulse modes.
8. If you want to select a single biologic electromagnetic wave pulse, press the “MODE”
button to choose the desired mode.
9. The machine will stop operation automatically when the preset time is up.
10. It is advisable to drink 500cc of warm water after using this unit.
11. When this device is not in use, remove the plug from the mains power supply.
T.E.N.S Electrode Pads
Four TENS electrode pads are provided. Use these pads to relieve body aches and pains
(for example, to the knee, shoulder, back and arm). You can use the pads either by
themselves or at the same time when using the footpads. The choice is yours.
1. P
lace the device into the nearest electricity socket and place the device at a comfortable
distance from your chair.
2. Connect the pins on the leads to the wire on each set of body pads.
3. B
efore use, please ensure that the surface of the skin is free from dirt, oil, sweat, powder
and any wounds.
4. R
emove the backing from the electrodes, and place them on the body parts you wish to
treat, targeting the area where you suffer muscular or joint pain. Note; the electrodes
must be used as a pair and there should be at least a 1cm space between them. Below
are illustrated examples of T.E.N.S treatment areas for pain relief.
5. Plug the other end of the lead into the electrode pad socket on the side of the device.
6. B
efore use, please ensure that the surface of the skin is free from dirt, oil, sweat, powder
and any wounds.
7. Join the electrode pads to the wires, and connect to the device.
8. R
emove the backing from the electrodes, and place them on the body parts you wish to
treat. Note; the electrodes must be used as a pair and there should be at least a 1cm
space between them.
9. P
ress the “FUNCTION” button until the “body” LED icon flashes. Then press the body
intensity button to +/- buttons to increase or decrease the intensity level. You should set
the intensity so that you can feel the pulses, but remain comfortable.
10. A
fter use, remove the electrodes from the skin slowly and stick them back onto the
plastic backing.
11. Drink a glass of warm water after the therapy to help detoxification.
To switch on the infrared function, simply press the red infrared button on the left side of
the unit. To switch the infrared function off, just press the infrared button again.
1. Before using the electrodes, make sure that the surface of the skin is free from sweat or
2. Place the electrodes on the plastic backing after each use.
3. The electrodes should be removed from the skin slowly to protect the pectin.
4. Periodically rub a few drops of clean water on the electrodes to improve their adhesive
quality. Return the body electrodes to the white hard plastic protectors provided. Do not
immerse the device in water.
5. Clean the footpads with damp, soapy cloth. Do not clean the device or its accessories
with strong detergent.
6. Do not put the device in sunlight, damp areas or expose to high temperatures.
7. Store in a dry, dust free location.
1. Should I bathe before using?
Not necessary, but it is a good hygienic habit to wash the feet before use.
2. What level of intensity should I use?
There is no fixed intensity level to follow as each individual has a different level of
electrical resistance. You should adjust the intensity to a level until you feel comfortable.
3. Will I get the best result from the highest intensity?
Not necessarily. Using an intensity that is too high, beyond the body’s acceptance, will
cause muscle fatigue and could aggravate an illness.
4. Why do I need to choose a high intensity?
It may be your feet are too dry; you only need to wash your feet or to apply skin lotion
to soften the skin. Or it may be that your feet or nerves have been damaged (inside
or outside), you only need to strengthen the intensity or place electrodes on the parts
where the feeling is weak.
5. What is the recommended time per session and how many times per day?
It is recommended that you use the unit for 30 mins each time and no more than
6 times every day. The total time one person should use the unit for each day, is a
maximum of 3 hours. It is better to take a 30-min rest before starting another therapy.
6. Can I treat both soles and body at the same time?
Yes, because the same waveforms will be used and there are separate intensity controls
for soles and body.
7. Will I get an electric shock if my feet are wet?
No. Because the electrical current is only AC12v, also the footpads are made of
8. Can I bathe immediately after the therapy?
It is advisable to have a 10 to 15 minutes break before showering, as your body
temperature will rise as a result of improved blood circulation.
9. Can I use the device immediately after a meal?
Yes, it will help the detoxification process.
10. Do I need to drink a glass of water after therapy?
Yes, it will help the detoxification process.
11. Is the device safe to use on sprains and torn ligaments?
Do not use the device on sprains during the first 6 weeks. Rest for 2 to 6 weeks before
using the device on sprains. As for torn ligaments, it needs a 6 months rest before
12. Why do I feel sleepy when and after use?
This is because both your body and mind are relaxed after the therapy.
13. What should I do if I find the stimulation too strong even at the lowest intensity level?
It may be that your nerves are too sensitive. You only need to reduce the usage time and
14. My symptoms seem to have worsened since using the device. Is this normal?
Do not worry. It is quite normal that symptoms such as aches, pains and swelling may
be worse during the initial treatment phase. This may occur if the body has not yet
adjusted to the acceleration of blood circulation and muscle stimulation. Medically
it is called acclimatisation. You only need to reduce the session intensity, treatment
time and frequency. This side effect will automatically disappear when the adjustment
phases it over.
15. Is the device safe for everyone?
People with a pacemaker, deep vein thrombosis or are pregnant must not use this
device. Patients with heart disease, a malignant tumour, or who have just been operated
on should seek medical advice before using the device.
Device is on (lights illuminated
on the LCD display) but can’t
feel the electrical stimulation
through footpads
Possible cause
The device is not being used correctly. Check
corrective action procedure.
We call it “The hand test”. Test the device by
placing both bare hands at the same time on
each of the foot pads (left hand on the left
pad, right hand on the right pad). Increase
the “SOLE” intensity up in increments until
you can feel the stimulation. If you can feel
the stimulation through your hands then the
device is working. If on the maximum setting
and you still cannot feel the stimulation
contact customer services.
Not placing both bare feet on the foot pads at
the same time.
Ensure that your feet are bare and each
foot is placed on each of the foot pads at
the same time. Keep increasing the “SOLE”
intensity up to the maximum setting until you
feel the stimulation.
Your feet may be dry
Moisturise the soles of your feet preferably
with a heel balm high in urea from your
local pharmacy and try the procedure again.
You may also have to increase the “SOLE”
intensity level.
You may be dehydrated
Drink plenty of water before and after using
the device. The device uses your body to
create the electrical circuit. Water is an
excellent conductor of electricity and if your
body is less hydrated (below 60%) then
the stimulation may be less. Therefore is
important to always remain well hydrated.
The “SOLE” intensity level may be on too low
a setting.
This is a very safe device. Keep increasing the
“SOLE “ intensity level towards the maximum
setting until you feel the stimulation. Ignore
your friends and family if they are able to
feel it on much lower levels- everyone is
different! Also, you may find that you have to
increase the “SOLE” intensity as you get used
to the therapy. The aim is not to get to the
maximum setting, but to find a setting that is
comfortable for you.
DC adaptor not switched on at mains socket or
DC adaptor not plugged into device properly
Check mains socket power is switched on
and the DC adaptor is plugged into the
device correctly. If still not working-contact
customer services.
The device is not vibrating
Read instructions on correct use.
The body electrode pads have
lost their adhesive/stickiness
The electrode pads will eventually deteriorate
with regular use. They are consumables. To
guarantee maximum life, ensure that your skin
is free from dirt, oil and lotions.
Dab a small drop of water onto the sticky
side of the electrode pads and rub into
the surface. This should improve the
adhesiveness. Also use the hard white plastic
holders to store the pads.
My legs are aching after
You may have the “SOLE” intensity on too
high a setting and your muscles are being
Leave adequate time after each treatment
to allow the muscles to recover (just like
after vigorous exercise!). On your next
session start on a lower setting (where you
can feel the mild electrical stimulation and
it is comfortable) and reduce the duration
until your muscles have acclimatised to the
No power or lights to the device
when switched on
Please do not return this product without first calling the Customer Service number below:
0871 911 7003
Thank you for purchasing this product, which has been made to demanding high quality
standards and is guaranteed for domestic use against manufacturing faults for a period of
12 months from the date of purchase.
This guarantee does not affect your statutory rights. If your product fails due to a defect
in material or workmanship during this period, please return it to the place of purchase.
Normal wear and tear is not covered under the guarantee.
Any guarantee is invalid if the product has been misused or subject to neglect or an
attempted repair other than by our own service centre.
Due to continuous product improvement, we reserve the right to change the product
specification without prior notice.
After Sales Customer Service:
Customer Service Department, Clifford James, Gladden Place, West Gillibrands Industrial
Estate, Skelmersdale, Lancashire, WN8 9SX, UK
Telephone: 0871 911 7003
Please retain for future reference.
Colours and contents may vary.
Waste electrical products should not be disposed of with household waste. Please recycle
where facilities exist. Check with your Local Authority or retailer for recycling advice.
Please note that all products with the symbol below must be recycled.