Samsung DS 24D Specifications

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DS
6 1 6
Digital Communications System
General Description
Every effort has been made to eliminate errors and ambiguities in the information
contained in this guide. Any questions concerning information presented here
should be directed to SAMSUNG TELECOMMUNICATIONS AMERICA, 2700 NW
87th Avenue, Miami, FL 33172, telephone (305) 592-2900. SAMSUNG
TELECOMMUNICATIONS AMERICA disclaims all liabilities for damages arising
from the erroneous interpretation or use of information presented in this guide.
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telecommunications
Publication Information
SAMSUNG TELECOMMUNICATIONS AMERICA reserves the right without prior
notice to revise information in this publication for any reason.
SAMSUNG TELECOMMUNICATIONS AMERICA also reserves the right without
prior notice to make changes in design or components of equipment as
engineering and manufacturing may warrant.
Copyright 2002
Samsung Telecommunications America
All rights reserved. No part of this manual may be reproduced in any form or by
any means—graphic, electronic or mechanical, including recording, taping,
photocopying or information retrieval systems—without express written
permission of the publisher of this material.
PRINTED IN USA
08/02
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TABLE OF CONTENTS
PART
1
DESCRIPTION
SYSTEM OVERVIEW
1.1
1.2
1.3
1.4
2
ELECTRICAL SPECIFICATIONS ....................................................... 3.1
DIMENSIONS AND WEIGHTS .......................................................... 3.1
ENVIRONMENTAL LIMITS ................................................................. 3.1
CABLE REQUIREMENTS .................................................................. 3.2
SYSTEM TONES ............................................................................... 3.2
KEYSET LED INDICATIONS ............................................................. 3.3
FEATURES
4.1
4.2
4.3
4.4
4.5
4.6
5
BASIC KEY SERVICE UNIT ............................................................... 2.1
OPTION BOARDS ............................................................................. 2.1
TRUNK EXPANSION BOARDS .......................................................... 2.2
STATION EQUIPMENT ...................................................................... 2.3
OPTIONAL EQUIPMENT ................................................................... 2.4
SPECIFICATIONS
3.1
3.2
3.3
3.4
3.5
3.6
4
INTRODUCTION................................................................................ 1.2
SIZE AND CONFIGURATION ............................................................ 1.2
TECHNOLOGY .................................................................................. 1.5
PROGRAMMING ................................................................................ 1.5
HARDWARE DESCRIPTIONS
2.1
2.2
2.3
2.4
2.5
3
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SYSTEM FEATURES ......................................................................... 4.1
SYSTEM FEATURE DESCRIPTIONS ................................................ 4.2
STATION FEATURES ...................................................................... 4.18
STATION FEATURE DESCRIPTIONS ............................................. 4.18
DISPLAY FEATURES ....................................................................... 4.25
DISPLAY FEATURE DESCRIPTIONS .............................................. 4.25
SAMPLE DISPLAYS ......................................................................... 4.29
SAMPLE CID DISPLAYS .................................................................. 4.30
SAMPLE SMDR REPORT ................................................................ 4.31
GENERAL USER INFORMATION
5.1
5.2
5.3
RADIO FREQUENCY INTERFERENCE ............................................ 5.1
FCC REQUIREMENTS ...................................................................... 5.1
TELEPHONE COMPANY INTERFACES ............................................ 5.2
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DS 616 GENERAL SYSTEM DIAGRAM
SINGLE LINE
TELEPHONE
STANDARD TELEPHONE
TONE / PULSE
DS 24D KEYSET
DOOR
PHONES
EXTERNAL MUSIC
SOURCE
COMPUTER
- SYSTEM PROGRAMMING
- REMOTE PROGRAMMING
SVM 400
AUTO ATTENDANT
CARD
48 VDC
BATTERY BACKUP
110V AC
EXTERNAL PAGING
PRINTER OR CALL
ACCOUNTING SYSTEM
1.1
LOUD BELLS
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PART 1. SYSTEM OVERVIEW
1.1 INTRODUCTION
The DS 616, Digital Communication System, is a digital telephone system designed for
the small to medium-size businesses. DS 616 is easy to install and maintain, convenient
to use and flexible to accommodate a variety of features. The system employs the very
latest DSP technology (Digital Signal Processors).
DS 616 provides interface cards that allow connection to the public telephone network or
private networks. These are generally referred to as trunk cards. In addition to the trunk
cards the system provides option boards for serial interface and auto attendant. Two types
of telephones can be connected to the systems. Proprietary digital phones called “keyset”
connect to digital line interface (DLI) ports of the system. Standard telephone sets generally called “Single Line Sets” connect to single line interface (SLI) ports of the system. In
addition, DLI station ports are used to connect peripheral devices such as door-phone
interface modules. Miscellaneous circuits are provided to allow such optional features as
external paging, music on hold, background music and general-purpose dry contact.
All DS 616 keysets utilize a single PCB with surface-mounted components assuring the
highest product quality and long life. In many instances, sophisticated features are made
simple through the use of friendly display prompts or push-on/push-off feature keys.
1.2 SIZE AND CONFIGURATION
The DS 616 consists of the Basic Key Service Unit (KSU), option boards, trunk interface
cards, interface modules, and digital keysets. The Key Service Unit (KSU) is a single metal
cabinet and it begins with 16 station ports: twelve (12) keyset ports and four (4) SLT (single
line telephone) ports. Besides, the Basic Key Service Unit (KSU) contains one (1) trunk
expansion slot, two option connections and miscellaneous circuits: one (1) external page
interface, one (1) general-purpose dry contact and one (1) music interface selectable to
internal built-in music (a melody chip) or external music.
Two types of telephones can be connected to the system: proprietary digital stations called
“keysets” that connect to DLI (Digital Line Interface) ports and standard telephone sets,
generally called “single line telephones”, that connect to SLI (Single Line Interface) ports.
The trunk expansion slot provides an option to select a S3TRK or S6TRK card.
The DS 616 allows two (2) option boards. One provides two (2) serial I/O ports, with analog Caller ID (FSK) decoder (a DSP chip), the second provides AA facilities.
The KSU basic configuration of 16 station is expandable via the trunk expansion slot. The
maximum capacity with analog trunks is 6 CO lines and 16 stations.
1.2
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The system maximum capacity is as follows:
Stations
16 (12 keysets, 4 SLTs)
Analog C.O. Lines
6
Music Channel
1 (Internal or External)
External Page
1
General-Purpose Dry Contact
1
Serial I/O Ports
2 (DB9 connectors)
Auto Attendant Channels
4
Analog Caller ID Channels
8 (Non-Blocking)
CONFIGURATION NOTES
1. The DS 616 does not support the installation of KDbs (Keyset Daughter Boards) for
additional DLI or SLI expansion.
2. Only one (1) trunk expansion card is possible
3. Only one (1) SIO option board and one AA option board are possible.
4. The system cannot accommodate any cards of other Samsung Digital Systems except for the 3 TRK and 6 TRK boards.
5. The analog Caller-ID presentation facility requires the special-designed SIO option
board (SIO-2) as well as an analog trunk card (a 3TRK or 6 TRK card).
The DS 616 system has only one expansion slot dedicated to a trunk expansion card:
Trunk Expansion Card Installed
System Configuration
3 TRK Card
316 System (Analog Trunk)
— 3 Analog C.O. Lines with Caller ID
presentation
— 12 keysets (Basic KSU)
— 4 Single Line Telephone (Basic KSU)
6 TRK Card
616 System (Analog Trunk)
— 6 Analog C,O. Lines with Caller ID
presentation
— 12 keysets (Basic KSU)
— 4 Single Line Telephone (Basic KSU)
1.3
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DS 616 SYSTEM CONFIGURATION
P4
TRK EXP SLOT
P5
AA OPTION
SIO
OPTION
U703
U704
U705
U706
ODD
1
EVEN
1
ODD
2
EVEN
2
POWER SUPPLY
1.4
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1.3 TECHNOLOGY
SWITCHING
System switching is accomplished by means of a custom IC “engine” that provides 256
switchable digital channels. The engine is controlled by its own 16-bit Motorola® MC
68000 microprocessor and switching control program. Each of the 256 digital channels is
automatically assigned to carry voice or data as required by system operation in a PCM
format.
In addition to the 256 channels mentioned above, the systems also utilize Digital Signal
Processors (DSPs). Each DSP may be configured by the switching control program as a
DTMF sender, a DTMF receiver or as a C.O. tone detector on a per-call basis. DS 616 is
equipped with one engine chip which contains four (4) DSP channels. The DSP channels
are fully shared throughout the system as a common resource.
MEMORY
The systems operate using stored program control. This program is stored in EPROM
chips. All specific customer data is stored in random access memory (RAM) which is
protected against the loss of AC power to the system by an on-board battery backup
system. It is protected by a super capacitor providing 7 days of memory protection.
MICROPROCESSORS
The DS 616 uses distributed processing. The system’s primary processor is a 16 bit
Motorola® MC68000 operating at a clock speed of 8MHz. The secondary level of processing is done in the keysets. The digital keyset uses a Hitachi H8 processor for data
communication within the DS 616.
1.4 PROGRAMMING
The DS 616 is self-configuring. This means that when the power is switched ON, the system reads the types and locations of all installed cards and telephones and assigns default data to them. This data provides for system operation within seconds after power is
switched ON. All trunks and stations are assigned according to the default numbering
plan. This numbering plan is flexible and may be changed to suit customer requirements.
The installing technician customizes these default data to meet the end user’s requirements.
The systems can be programmed from any LCD display keyset without interrupting system operation. There are three levels of programming: technician, customer and station.
The technician level has access to all programs and can allow the customer access to
system programs as needed. Technician and customer access is controlled by different
security passcodes and access procedures.
DS 616 also allows the use of a proprietary computer program called PCMMC. This permits a technician to program the system using a personal computer. PCMMC can be used
1.5
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on-site to modify the customer database or to download (save) the entire customer database to a file. This file can then be saved as a backup and be uploaded when required to
restore the database. Through the use of modems, PCMMC can access a DS 616 system
remotely (off-site) to make database changes or perform uploads or downloads of the
customer database as if the technician were on-site.
1.6
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PART 2. HARDWARE DESCRIPTIONS
2.1 BASIC KEY SERVICE
UNIT
The DS 616 Key Service Unit (KSU) is a single
metal cabinet containing the following:
!
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A power supply.
Processing, memory and switching. CPU
(68EC000), 2 Mbyte Program Memory, 256
Kbyte Data Memory with a backup super
capacitor, real time clock.
Twelve (12) Digital Keyset Interfaces.
Four (4) Single Line Telephone Interfaces
with loop-disconnect facilities.
One (1) Internal Music Source or an External Music Interface for Music-On-Hold and
Backgroung Music.
One (1) External Page Interface.
FIGURE 2–1
One (1) General-Purpose Dry Contact.
A 1.5W sinusoidal ring generator for single line telephones.
One (1) Trunk Expansion Slot, one (1) SIO Option Connection for SIO2 and one (1) AA
Option Connection.
One (1) Amphenol Connector and one (1) RJ-45 Connector for external connections
and other connectors for the Power Supply Unit and External Backup Battery.
2.2 OPTION BOARDS
SIO OPTION BOARD
Two (2) dedicated connectors in the Basic KSU are provided for an SIO. The option board
contains two (2) RS232C Serial Interfaces with DB9 connectors for connection to a personal computer, a printer, or a modem—for SMDR or PCMMC. The SIO2 option board is
equipped with an 8 channel analog CID signal decoder.
To activate analog CID presentation facility, the SIO2 option board must be installed with
an analog trunk expansion card, i.e. 3 TRK card or 6 TRK card.
Only one (1) board can be installed per system.
2.1
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AA OPTION BOARD
The AA option board is equipped with a 4-channel built-in AA. There are two dedicated
connectors in the Basic KSU for the option board. The board has its own processor,
68EC000, 64 Kbyte program memory, 512 Kbyte pre-recorded message memory, 1 Mbyte
data and customer message memory and a DSP chip for AA processing.
Only one (1) board can be installed per system.
2.3 TRUNK EXPANSION BOARDS
One slot only is available for trunk expansion purposes.
S3TRK CARD
This card provides three Caller ID-compatible loop start C.O. interfaces.
S6TRK CARD
This card provides six Caller ID-compatible loop start C.O. interfaces.
2.2
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2.4 STATION EQUIPMENT
DS 24D KEYSET
(See Figure 2–2)
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!
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!
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Built in Speaker Phone
24 programmable keys (8 with tri-colored
LEDs)
Four fixed function keys
32 character display (2 x 16) with three
associated soft keys and a scroll key
UP/DOWN buttons for digital control of
speaker, handset and ringer volumes
Eight selectable ring tones
Desk- or wall-mounted
Available in Dark Grey Only
FIGURE 2–2
SINGLE LINE TELEPHONE
(See Figure 2–3)
!
!
!
!
!
!
!
!
Four fixed function keys: hold, flash, new
call, and monitor.
Data Port: selectable to share station extension or utilize a separate extension
On hook dialing
Message Waiting/Ring Indicator
Desk or wall mounted
Ring volume control
Four available ring tones.
Available in Light Grey and Dark Grey
FIGURE 2–3
Note: This single line telephone set is FCC approved for direct connection to the public telephone network.
FCC # A3LKOR-24627-TE-T REN 0.9B. UL LISTED 19X9 FILE # ETI 8093
2.3
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Door Phone Interface Module (DPIM) and Door Phone (see Figures 2–4 and 2–5)
! The DPIM adapts any DLI circuit for use with the door phone unit
! Commonly used to request entry through locked doors (interior or exterior) or as a room
monitoring box
! Provides contact control to be used with customer-provided electric door lock
! The maximum number of door phones available is limited to the number of available
DLI ports, not to exceed twelve (12). Note that you should take in consideration the
optional SVM 400 voice mail system, which requires two (2) DLI ports.
! Door phone is wall-mounted
! Door phone is weather resistant
FIGURE 2–4
FIGURE 2–5
2.5 OPTIONAL EQUIPMENT
SVM 400
(See Figure 2–6)
! Voice Mail System and Auto Attendant
! Integrates via DLI Ports
! Self Configuring
! Flash Memory
! 2 Ports (Not Expandable)
! 16 User Mailboxes
! 1 Administrator Mailbox
! 2 Hours of Storage
FIGURE 2–6
2.4
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PART 3. SPECIFICATIONS
The following tables provide technical data for the DS 616 hybrid/key telephone system.
3.1 ELECTRICAL SPECIFICATIONS
AC INPUT
112 (88–132) VAC (48–63 Hz)
POWER CONSUMPTION (MAX)
97 WATTS MAXIMUM FUSE RATING 5 AMP
BTU RATING (MAX)
5.5 BTU/MINUTE
DC OUTPUT
+5 VOLTS 2.5 AMPS MAX
-5 VOLTS 0.5 AMPS MAX
-56 VOLTS 1.2 AMPS MAXIMUM
BATTERIES
10–40 AMPS 48 VOLTS
MAXIMUM CHARGE CURRENT 0.4 A
MAXIMUM DISCHARGE RATE 2.5 A
3.2 DIMENSIONS AND WEIGHTS
HEIGHT
WIDTH
18.5"
12.5"
4.5"
14 lb.
DIGITAL KEYSET
4"
7.4"
9"
1.65 lb.
DOOR PHONE
5"
3.88"
1.25"
6.8 oz.
BASIC KSU
DEPTH
WEIGHT
3.3 ENVIRONMENTAL LIMITS
OPERATING TEMPERATURE
32–104 °F/1–40 °C
STORAGE TEMPERATURE
-13–158 °F/-10.5–70 °C
HUMIDITY
10%-90% NON-CONDENSING
3.1
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3.4 CABLE REQUIREMENTS
EQUIPMENT
CABLE
AWG
MAX FEET
MAX METERS
DIGITAL KEYSETS
1 PR. TWISTED
24
1300
400
SINGLE LINE STATION
1 PR. TWISTED
24
3000
1 KM
DOOR PHONE
2 PR. TWISTED
24
330*
100
KSU TO DPIM
1 PR. TWISTED
24
800
250
*This is the maximum length of the cable between the door phone and the DPIM. The
DPIM can be installed up to 800 feet from the KSU.
3.5 SYSTEM TONES
TONE
FREQUENCIES
CADENCE
DIAL TONE
350 + 440 Hz
CONTINUOUS
RING BACK TONE
440 + 480 Hz
1 sec on + 3 sec off
BUSY TONE
480 + 620 Hz
0.5 sec on + 0.5 sec off
DND/NO MORE CALLS
480 + 620 Hz
0.25 sec on + 0.25 sec off
ERROR TONE
480 + 620 Hz
0.25 sec of each tone
CONFIRMATION TONE
350 + 440 Hz
Three bursts of tone
0.1 sec on + 0.1 sec off
TRANSFER/CONF
350 + 440 Hz
0.1 sec on + 0.1 sec off
3.2
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3.6 KEYSET KEY LED INDICATIONS
CONDITION
LED COLOR
LED ON
LED OFF
OFF
–
OFF
RED/GREEN
STEADY
–
AMBER
500 ms
500 ms
RED/GREEN
500 ms
500 ms
RINGING C.O. CALL
GREEN
100 ms
100 ms
RINGING INTERNAL CALL
GREEN
100 ms
100 ms
RED
100 ms ON / 100 ms OFF
for 500 ms
500 ms
LINE IDLE
LINE IN USE
RECALL
CALL ON HOLD
DND INDICATION
3.3
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PART 4. FEATURES
SYSTEM FEATURES
Account Code Entry
Forced
Voluntary
All Call Voice Page
Attention Tone
Authorization Codes
Forced
Voluntary
Auto Attendant†
Automatic Hold
Background Music
Battery Backup (Memory)
Battery Backup (System)
Batteries Not Included
Caller Identification†
Name/Number Display
Next Call
Save CID
Store CID
Inquire Park/Hold
CID Review List
Investigate
Abandon Call List (100)
CID on SMDR
Number to Name Translation (200)
Call Forwarding
All Calls
Busy
Forward DND
No Answer
Busy/No Answer
Follow Me
External
To Voice Mail
Call Hold
Exclusive
System
Remote
Call Park and Page
Call Pickup
Directed
Groups (8)
Call Waiting/Camp-On
Centrex/PBX Use
Chain Dialing
Class of Service (Day/Night)
Common Bell Control
Conference
Add On (5 Party)
Unsupervised
Data Security
Database Printout
Day/Night Ring Assignments
DIL to a Hunt Group
Direct Inward System Access (DISA)
Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Door Lock Release (Programmable)
Door Phones
Door Phone Night Ring
Executive Barge-In (Override)
Station or Trunk
With/Without Warning Tone
Executive/Secretary Pooling
External Music Interface
External Page Interface
Fax Compatibility
Flash Key Operation
Flexible Numbering
Flexible Ringing
Day Ring Assignments
Night Ring Assignments
Hold Recall to Operator
Hot Line
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
Internal Page (4 Zones)
Least Cost Routing
Live System Programming
From any Display Keyset
With a Personal Computer
Loud Bell Control
Meet Me Page and Answer
Message Waiting Indications
Microphone On/Off per Station
Music on Hold—Flexible
Night Service
Automatic
Manual
Off-Hook Call Alert
Operator Group
Outgoing Call Restriction
Overflow
Operator
Station Group
†Requires optional hardware and/or software. Ask your dealer for details.
4.1
Paging
Internal Zones (4)
External Zone (1)
All Internal
External
Page All
Prime Line Selection
Private Line Assignment
Programmable Line Privacy
/1A2 Operation
Programmable Timers
Recalls
Remote Programming—PC
Ring Generator
Ring Over Page
Single Line Connections
Speed Dial Numbers (500)
Station List (50 Max)
System List (300 Max)
Speed Dial by Directory
Station Hunt Groups (10)
Distributed
Sequential
Unconditional
Station Message Detail Recording (SMDR)
Station Pair
SVM 400–Voice Mail Integration
System Directory
Toll Restriction
By Day or Night
By Line or Station
Eight Dialing Classes
Special Code Table
Toll Restriction Override
Tone or Pulse Dialing
Transfer
Screened/Unscreened
Voice Mail Transfer Key
With Camp-On
Trunk Groups (4)
Unlisted Speed Dial Numbers
Universal Answer
Voice Mail Integration
Walking Class of Service
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4.1 SYSTEM FEATURE DESCRIPTIONS
ACCOUNT CODE ENTRY
Station users may enter an account code (maximum 12 digits) before hanging up
from a call. This account code will appear in the SMDR printout for that call record.
Keyset users may enter this code using an account (ACCT) key without interrupting
a conversation. Single line telephone users must temporarily interrupt the call by
hook-flashing and dialing the feature access code. Account codes can be up to 12
digits long.
FORCED
When forced, they are always verified from a system list of 200 entries. Account
codes are always printed on the SMDR report. They can contain digits 0–9.
VOLUNTARY
Users may elect to enter an account code for any call. When a user voluntarily dials
an account code it is only verified from the system list of 500 entries when the ACCT
key is pressed before the call is made. If the ACCT key is pressed during a call the
account number is not verified. They can include digits 0–9, star (✱) and #.
ALL CALL VOICE PAGE
Users can page all internal and all external paging zones at the same time by
dialing the All Page code. Keysets may be restricted from making or receiving
pages in system programming. A maximum of 12 keysets can be programmed to
receive page announcements.
ATTENTION TONE
To get your attention, a brief tone precedes all page announcements and intercom
voice calls. There are separate programmable duration timers for page and voice
announce tones.
AUTHORIZATION CODES
Authorization codes are used to give permission to make a call. These four digit
authorization codes can be either forced or voluntary. When used, authorization
codes will automatically change the dialing station’s class of service to the level
assigned to the authorization code. Authorization codes may be programmed to
print or not print on SMDR.
FORCED
When a station is programmed for forced authorization, the user must always enter
this code before dialing is allowed. The dialed authorization code is verified from a
system list of 30 entries.
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VOLUNTARY
Any station user can always enter an authorization code before they begin dialing.
The dialed authorization code is verified from a system list of 30 entries.
AUTO ATTENDANT
The DS AA card for the DS 616 includes four ports of auto attendant for simultaneous answering and call processing. Sixteen professionally recorded prompts
inform callers of the progress of their calls. Several examples are the following:
“I’m sorry. There is no answer”, “That station is busy” and “Invalid number. Please
try again”, Two minutes of battery-backed random access memory (RAM) provide
up to 48 customer recordings for announcements or greetings. Twelve individual
greeting boxes, each with its own dialing options, allow you to build call routing
branches as needed. Callers are routed through the branches by dialing extension numbers or single digits.
NOTE: Requires optional hardware and/or software. Ask your dealer for details.
AUTOMATIC HOLD
While a keyset user is engaged on an outside (C.O.) call, pressing another trunk
key, route key or CALL button automatically places the call on hold when Automatic
Hold is enabled. Pressing the transfer key, conference key, page key or a DSS key
always automatically places a C.O. call on hold. Intercom calls can be automatically held only by pressing the transfer key or the conference key. Each keyset user
can enable or disable Automatic Hold.
BACKGROUND MUSIC
Keyset users may choose to hear music through their keyset speakers when optional external sources are installed. Each user may adjust this level by the use of a
volume control program at the selected keyset.
BATTERY BACKUP (MEMORY)
In the event that power is lost to the system, all customer data contained in memory
is retained by the use of a “super capacitor” for approximately seven days. In addition, the PCMMC computer program may be used to produce a backup copy of the
customer data.
BATTERY BACKUP (SYSTEM)
Connect a customer-provided 48 VDC battery source and the system is fully operational when AC power is interrupted. When power is restored, the system recharges
the batteries. Calls in progress are not interrupted when the system switches to
batteries.
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CALLER IDENTIFICATION
CALLER ID
Caller ID requires that the SIO2 card be installed in the DS 616 KSU. Caller ID service must also be provided by your local telephone company. The availability of
the calling party name or number depends on the type of CID service offered by
your local telephone company. The Caller ID feature is dependent on having an
LCD keyset to show the name or number in the top line of the display.
NAME/NUMBER DISPLAY
Each LCD keyset user can decide if he/she wants to see the CID name or CID/ANI
number in the display. Regardless of which one is selected to be seen first, the
NND key is pressed to view the other pieces of CID information.
NEXT CALL
In the event that you have a call waiting or a camped-on call at your keyset, you can
press the NEXT key to display the Caller ID information associated with this next
call in queue at your station. Either the CID name or CID number will show in the
display depending on your NND selection.
SAVE CID
At any time during an incoming call that provides CID information, you may press
the SAVE key. This saves the CID number in the Save Number feature. Pressing the
SAVE number redial key will dial the CID number. The system must be using Least
Cost Routing (LCR) to dial the saved number.
STORE CID
At any time during an incoming call that provides CID, you may press the STORE
key. This saves the CID number as a speed dial number in your personal speed
dial list. The system must be using LCR to dial the stored number.
INQUIRE PARK/HOLD
Having been informed that an incoming call is on hold or has been parked, you
may view the Caller ID information before you retrieve the call. This will influence
how you choose to handle the call.
CID REVIEW LIST
This feature allows display keyset users to review CID information for calls sent to
their stations. This list can be from ten to fifty calls in a first in, first out basis. The list
includes calls that you answered and calls that rang your station but that you did
not answer. When reviewing this list, you can press one button to dial the person
back. The system must be using LCR to dial the stored number.
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INVESTIGATE
This feature allows selected stations with a special class of service to investigate
any call in progress. If CID information is available for an incoming call, you will
know to whom this station user is speaking. On outgoing calls, you can see who
was called. After investigating, you may barge-in on the conversation, disconnect
the call or hang up.
ABANDON CALL LIST (100)
The system has a system-wide abandon call list that stores CID information for the
last 100 calls that rang but were not answered. The list is accessed using the
operator’s passcode. When reviewing this list, you are provided options to CLEAR
the entry or DIAL the number. You can use the NND key to toggle between the CID
name, CID number and the date and time the call came in. The system must be
using LCR to dial numbers from the abandon call list.
CID ON SMDR
The Station Message Detail Records report can be set to include CID name and
CID number for incoming calls. This format expands the printout to 113 characters.
Use a wide carriage printer or an 80 column printer set for condensed print.
NUMBER TO NAME TRANSLATION (200)
The system provides a translation table for 200 entries. When the CID number is
received, the table is searched. When a match is found, the system will display the
corresponding name. This will allow users in areas that do not support deluxe
Caller ID to provide names for regular callers.
CALL FORWARDING
This feature allows the user to redirect (forward) incoming calls. The calls can be
redirected to the attendant, a hunt group, voice mail, external number or another
station user. If the destination station is in Do Not Disturb (DND), the calling party
will receive DND/Reorder tone. Calls cannot be forwarded to a door phone.
ALL CALLS
This type of forwarding is not affected by the condition of the station. All calls are
immediately redirected to the designated destination. If desired, the destination
station may redirect the call back to the forwarded station by using the transfer
feature. The forwarded station user can continue to originate calls as usual. If no
key is programmed as Forward All, the transfer key lights steady when a Forward
All condition is set.
BUSY
This feature forwards all calls only when the station set is busy. The station user can
originate calls as usual.
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FORWARD DND
This feature works with the Do Not Disturb feature. This allows calls directed to a
station in Do Not Disturb or One Time Do Not Disturb to forward immediately to
another destination.
NO ANSWER
This feature forwards calls that are not answered within a preprogrammed time.
The user can originate calls as usual and receive calls if present. The timer is programmable on a per-station basis to allow for differences in individual work habits.
BUSY/NO ANSWER
This feature allows the station user to use both types of forwarding simultaneously,
provided the destinations have already been entered in the usual manner.
FOLLOW ME
This feature allows the user to forward all calls from another station to the user’s
station or change the forward destination to the user’s current location.
EXTERNAL
This feature forwards C.O. calls to an external number via a central office trunk if
allowed by class of service. These C.O. calls forward only after the programmable
external call forward delay timer expires.
TO VOICE MAIL
Each station may be programmed to allow or deny the ability to forward intercom
calls to voice mail. When denied, valuable message time in the voice mail system
can be saved.
CALL HOLD
EXCLUSIVE
Outside calls can be placed on exclusive hold at any keyset by pressing HOLD twice
during a call. Calls placed on exclusive hold can only be retrieved at the keyset that
placed the call on hold. Intercom calls are always placed on exclusive hold.
SYSTEM
Outside calls can be placed on system hold at any station. Users may dial the
access code or press the HOLD button. Calls on system hold may be retrieved at
any station.
REMOTE
Outside calls can be placed on hold at a remote station. This feature allows calls to
be answered at one keyset and placed on hold at another station. This allows time
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for the user to proceed to that station or allows the party that the call was intended Contents
for to have that call placed at their station. The call or trunk button will flash at the
remote hold station.
CALL PARK AND PAGE
Each C.O. line has its own park zone. This simple method eliminates confusion
and ensures that a park zone is always available. Pressing the PAGE key parks the
call automatically. There are no extra buttons to press and there is no lost time
looking for a free zone.
CALL PICKUP
DIRECTED
With directed call pickup, users can answer calls ringing at any station by dialing a
code plus that station’s extension number or by pressing the feature button and
then dialing the extension.
GROUPS (8)
In addition, calls can be picked up from a station group in a similar manner. The
group pickup feature allows users to answer any call ringing within any pickup
group. There are 8 pickup groups available. A station cannot be in more than one
pickup group. To use this feature, station users either dial the access code or press
the assigned feature button followed by the pickup group number.
CALL WAITING/CAMP-ON
Busy stations are notified that a call is waiting (camped-on) when they receive a
tone. The tone is repeated at a programmable interval. Keysets receive an off-hook
ring signal through the speaker and single line stations receive a tone in the handset. The volume of the camp-on tone can be set by the station user. Camped-on
calls follow Forward No Answer if a Forward No Answer destination has been set.
CENTREX/PBX USE
CENTREX and PBX lines can be installed in lieu of central office trunks. CENTREX
and PBX feature access codes including the command for hook-flash (FLASH) can
be stored under one touch buttons. Toll restriction programming can ignore PBX or
CENTREX access codes so that toll calls can be controlled when using these services.
CHAIN DIALING
Keyset users may manually dial additional digits following a speed dial call or
chain together as many speed dial numbers as are required.
CLASS OF SERVICE (Day/Night)
The system allows a maximum of 10 station classes of service. Each class of service can be customized in memory to allow or deny access to features and to define a station’s dialing class. Each station can be assigned different classes of
service for day and night operation.
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COMMON BELL CONTROL
The system is equipped with one programmable relay. This relay provides a dry
contact pair to control a customer-provided bell or common audible device. This
contact must be programmed as a member of a station group and may provide
steady or interrupted closure.
CONFERENCE
The system allows six simultaneous conferences.
ADD-ON (5 PARTY)
Any combination of up to five parties (stations or outside lines) can be joined together in an add-on conference. Parties may be eliminated or added after a conference has been established.
UNSUPERVISED
A station user may set up a conference with two or more outside lines and then exit
the conference leaving the outside lines connected in an unsupervised (trunk to
trunk) conference.
DATA SECURITY
Single line extensions used with modems and facsimile machines can be programmed so that they will not receive any system-generated tones that would disrupt data transmissions. In addition, these devices receive DS 616 C.O. ringing
pattern instead of intercom ring pattern. Devices connected to an SLI card receive
a disconnect signal upon termination.
DATABASE PRINTOUT
A copy of the customer database can be obtained by using PCMMC. This information can be directed to a printer or the PC screen and may be done either on-site or
remotely. A complete database or specific data blocks may be obtained.
DAY/NIGHT RING ASSIGNMENTS
Each C.O. line may be programmed to ring selected stations during day operation
and different stations when the system is placed in night service.
DIL TO A HUNT GROUP
Lines may be programmed as direct in lines (DIL) to a station hunt group. For
example, service parts or sales lines can ring directly to the designated departments for immediate answer.
DIRECT INWARD SYSTEM ACCESS (DISA)
Users can call in on specific DISA lines at any time, input a security code and receive system dial tone. Users can now place internal calls or if permitted, calls
using C.O. lines. The caller must have a tone dial phone and know his/her DISA
security code. DISA lines can be used as both way lines or incoming only and may
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be active in day mode, night mode or both. The C.O. lines used for DISA must have
disconnect supervision.
DIRECT TRUNK SELECTION
Each station can be allowed access to or denied access from a trunk or trunk group
by access code when LCR is activated. When restricted, the station user must use
a trunk key or a route key.
DIRECTORY NAMES
Each station, station group and C.O. line may be assigned a directory name (maximum 11 characters). In addition, each personal speed dial number, system speed
dial number and entry in the DID translation table may be assigned a name (maximum 11 characters). These names are displayed during calls with these ports and
in the case of station and speed dial names, can be used to originate calls. See the
Dial by Name feature (Station Features).
DISA SECURITY
Telephone fraud and long distance theft continue to increase; therefore, we have
introduced a DISA security system. If an incorrect DISA passcode is entered repeatedly (as is the case with “hackers”), the DISA system can be automatically
disabled temporarily. Both the number of incorrect passcode attempts and the
time that DISA is disabled are programmable. In addition, all failed attempts to
access DISA print on SMDR (if provided) with a “DE” DISA error flag.
DISTINCTIVE RINGING
A user knows the type of call received by the type of ring heard. Outside calls have
a single ring repeated while internal calls have a double ring repeated.
DOOR LOCK RELEASE (PROGRAMMABLE)
After answering a call from the door phone, users can dial a code to activate a contact
closure. This can be used to operate a customer-provided electric door lock release
mechanism. The contact closure timer is programmable from 100–2500 ms.
DOOR PHONES
The door phone interface module (DPIM) provides for connection of a door phone
to a DLI port. Pressing the button on the door phone produces a distinctive ring
(three short rings repeated) at the assigned station or station group. If not answered
within a programmable time, the system releases the door phone and stops the
ringing. Stations may call the door phone directly and monitor the surrounding
areas.
DOOR PHONE NIGHT RING
The ring destination of door phone calls may be different at night than during the
day. For example, large factories may want these calls directed to a security desk
after hours.
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EXECUTIVE BARGE-IN (OVERRIDE)
The feature allows specially programmed stations with a barge-in key to override
the automatic privacy of another station or outside trunk. Programming allows bargein with or without a warning tone. Stations may also be programmed as “secure”
so that they cannot be barged-in on.
WITH WARNING TONE
When the barge-in with tone option is set, the barging-in keyset has its microphone
on and the barged-in on station receives an override display. A double burst of
warning tone sounds and repeats every ten seconds. This feature does not work
from single line sets.
WITHOUT WARNING TONE
When the barge-in without tone option is set, the barging-in keyset has its microphone muted and the barged-in on station does not receive an override display.
This feature does not work from single line sets.
WARNING: BARGE-IN WITHOUT TONE MAY VIOLATE STATE OR FEDERAL LAWS
CONCERNING THE RIGHT TO PRIVACY. SAMSUNG TELECOMMUNICATIONS
AMERICA IS IN NO WAY RESPONSIBLE FOR THE POSSIBLE MISUSE OF THIS
FEATURE.
EXECUTIVE/SECRETARY POOLING
Each keyset may be defined as a BOSS or a SECRETARY in system programming.
Each BOSS can have up to four SECRETARIES and each SECRETARY can have
up to four BOSSES. These arrangements are known as executive/secretary pools.
There can be multiple pools in a system. When a BOSS is in DND, all calls to the
BOSS ring the first SECRETARY assigned to that BOSS; if that SECRETARY is busy,
the call hunt to the next available SECRETARY assigned to that BOSS. If the SECRETARY must communicate with the BOSS while he/she is in DND, pressing the
corresponding BOSS button on the SECRETARY’s keyset results in an Auto Answer intercom call being made to the BOSS (providing the BOSS is free). A station
can only be the BOSS of one SECRETARY pool. In addition, a station cannot be in
more than one pool.
EXTERNAL MUSIC INTERFACE
The system provides an interface for connecting a customer-provided external
music source. This interface can be used for background music, station music on
hold or trunk music on hold.
EXTERNAL PAGE INTERFACE
The system provides an interface for connecting customer provided external paging equipment. This interface has s 600 ohm impedance.
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FAX COMPATIBILITY
By connecting the facsimile machine to any single line station port, there is no
need for a dedicated FAX line. Incoming calls can be manually transferred to the
facsimile machine. Any line in the system may be selected to send a FAX.
FLASH KEY OPERATION
While a user is on an outside line, pressing the FLASH key will flash the central office or
PBX. This is used for custom calling features on C.O. lines or in conjunction with
CENTREX/PBX operation. System programming allows individual flash times for C.O.
and PBX lines. When C.O. or PBX flash is not required, setting the timers for two seconds releases the existing call and returns dial tone to make a new call.
FLEXIBLE NUMBERING
System programming allows stations to have two, three or four digit extension numbers beginning with the digit 2 or 3. Default extension numbers begin with 201.
Station hunt group access codes can be two or three digits beginning with the digit
5. These can be changed but it will affect other feature access codes. All user guides
are written using the default numbering plan.
FLEXIBLE RINGING
Each C.O. line can be programmed to ring at any station or station group. Each line
can be assigned a day ring destination and a night ring destination.
HOLD RECALL TO OPERATOR
Lines left on hold will recall the stations that put them on hold after a preprogrammed
period of time. If the station does not answer the recall, it will return to the system
operator.
HOT LINE
Stations can be programmed to call a pre-defined station or station group whenever that station goes off-hook. A hot line delay timer of 1–250 seconds can be
programmed to allow sufficient time to make a different call.
IN GROUP/OUT OF GROUP
Individuals assigned to a station hunt group may temporarily remove their telephones from the group by pressing the In/Out of Group button providing that there
is someone still in the group. Stations out of a group will not receive calls to that
group but will continue to receive calls to their individual extension numbers. When
desired, the user may put him/herself back into the group by pressing the button
again. Users who do not have this button may dial the access code and the group
desired. A station user is allowed to be in several groups, providing a key and the
extender of that group are assigned for each group on the user’s phone.
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INCOMING CALL DISTRIBUTION
Incoming calls can be assigned to ring a distributed station hunt group. This allows all members of the group to share the call load.
INCOMING/OUTGOING SERVICE
Outside lines are available for incoming or outgoing service. Programming allows
any outside line to be used for incoming calls only, outgoing calls only or both way
service.
INDIVIDUAL LINE CONTROL
Each station in the system can be individually programmed to allow or deny dialing out as well as allow or deny answering for each outside line.
INTERNAL PAGE (FOUR ZONES)
Any keyset may be assigned to one of four internal page zones. Any station may
page the keyset speakers in any zone using the corresponding access code. By
dialing internal paging access code, then ✱, all internal zones are accessed.
LEAST COST ROUTING
Least Cost Routing (LCR) is the ability to automatically select the most cost effective central office route for the outside number dialed by any station. The DS 616
LCR program includes the following features:
!
!
!
!
!
!
!
!
Option to use or not use LCR on a tenant basis
Programmable LCR access code
Digit analysis table 1000 entries each with ten digits
Routing by time of day and day of week (4 time bands per day)
Routing according to individual station class
Modify digits table 100 entries
Flexible trunk group advance timer
Option to use or not use trunk group advance warning tones
LIVE SYSTEM PROGRAMMING
The system can be programmed from any display keyset or personal computer
without interrupting normal system operation. There are three levels of programming: technician, customer and station. The technician level has access to all programs and can allow the customer access to system programs as needed. Technician and customer access are controlled by different security passcodes. Programming from a PC requires the PCMMC program.
LOUD BELL CONTROL
Connecting any audible device (that operates on a normal tip and ring circuit) to a
single line station port will provide external loud ringing of incoming calls. For
added flexibility, this station port may be programmed for both day and night ringing.
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MEET ME PAGE AND ANSWER
After a user makes a Meet Me Page, the user may remain off-hook to allow the
paged party to meet the user for a private conversation.
MESSAGE WAITING INDICATIONS
When calling a station and receiving a busy signal or the no answer condition, the
caller can leave an indication that a message is waiting. The message button will
flash red at the messaged keyset. A single line phone will receive a distinctive
message waiting dial tone. Five message waiting indications can be left at any
station.
MICROPHONE ON/OFF PER STATION
The microphone can be disabled at any keyset. When the microphone is disabled,
the keyset cannot use the speakerphone, although on-hook dialing and group listening are still possible.
MUSIC ON HOLD—FLEXIBLE
The system provides for either an external music on hold device, internally-generated tones or no music, to be received by stations or C.O. lines placed on hold. If no
service is desired, each station/trunk can be programmed to receive either a 50
ms tone or no music. The system generated tone is a beep every 3.5 seconds.
NIGHT SERVICE
The DS 616 provides separate ringing locations for all trunks in both the day and
the night modes.
AUTOMATIC
Automatic night service allows each tenant to automatically go in and out of night
service according to the system clock. There are separate time options available
for each day of the week. This feature can be overridden by a manual night service
key and passcode.
MANUAL
The operator presses the NIGHT key and then dials a passcode to change day
mode to night mode operation.
OFF-HOOK CALL ALERT
Users may call a busy keyset and offer it another call by sending an off-hook ring
signal. Busy stations may also be alerted to important or emergency calls by receiving a ring burst each time the DSS key is pressed.
OPERATOR GROUP
The operator group can contain 16 stations to answer incoming calls. Calls to this
group can be set for distributed, sequential or unconditional ringing. Operators
can use the In/Out of Group feature to meet flexible operator requirements.
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OUTGOING CALL RESTRICTION
Selected stations may be restricted from placing outside calls. They can, however,
receive calls.
OVERFLOW
OPERATOR
When calls ringing a operator group go unanswered, they can overflow to another
destination after a programmed period of time. The operator group has its own
timer. The overflow destination can be a station or station group.
STATION GROUP
When calls ringing a station group go unanswered, they can overflow to another
destination after a programmed period of time. Each station group has its own
timer. The overflow destination can be a station or station group.
PAGING
The system software allows the use of four (4) internal and one (1) external paging
zones. Stations can page, all internal zones, the external zone or all zones simultaneously. Using system programming, each station may be allowed or denied the
abilities to make and/or receive page announcements to any zone or combination
of zones.
PRIME LINE SELECTION
Any station can be programmed to select a specific line, line group, telephone
number, station or station group.
PRIVATE LINES
For private line use, stations can be prevented from dialing and/or answering any line.
PROGRAMMABLE LINE PRIVACY
Each outside line can be programmed to ignore the automatic line privacy. This
allows up to four other parties to join your conversation by simply pressing the line
button. This is similar to 1A2 key telephone operation.
PROGRAMMABLE TIMERS
There are over 50 programmable system timers to allow each installation to be
customized to best fit the end user’s application.
RECALLS
Calls put on hold, transferred or camped-on to any station will recall to the originating station if not answered within a programmable time. A recall that goes unanswered for the duration of the attendant recall timer will recall to the system operator group. Hold, transfer, camp-on and attendant recalls have individual programmable timers. Calls recalling to buttons with tri-colored LEDs will flash amber.
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REMOTE PROGRAMMING—PC
Remote programming allows the technician to access the system database from a
remote location for the purpose of making changes to the customer data. Customer-provided modems and a PC using an optional software package will be
needed to implement this feature.
RING GENERATOR
The system provides ringing voltage required for single line telephones and other
tip and ring devices. The ring generator needed to ring single line telephones is
built into the basic power supply so that there is no need for additional purchase of
optional equipment.
RING OVER PAGE
Any outside line can be programmed to ring over a customer-provided paging
system. Outside lines, door phones and station groups may ring over page in the
day or night mode.
SINGLE LINE CONNECTIONS
Single line ports allow connection of a variety of single line telephones plus facsimile machines, answering machines, loud bells, computer modems, cordless
phones and credit card machines. When connecting customer-provided equipment to these extensions, compatibility should be checked out before purchase to
ensure correct operation. Central office ring cadence can be selected for SLT stations. This is helpful when optional devices cannot detect DS 616 intercom ring
cadence.
SPEED DIAL NUMBERS (500)
A library of 500 speed dial numbers may be allocated as needed. The system list
can have up to 300 numbers and each station can have up to 50 numbers. Speed
dial numbers are assigned in blocks of ten. Each speed dial number may contain
up to 24 digits.
SPEED DIAL BY DIRECTORY
The DS 616 system provides the user with the ability to look up a speed dial number and place the call. There are three speed dial selections: personal, system
and station. This feature can be used with the soft keys on the display keysets or as
a programmable button.
STATION HUNT GROUPS (10)
System programming allows up to 10 station hunt groups. One of three ring patterns—sequential, distributed and unconditional—is available for each group. Each
unconditional group may contain a maximum of 16 stations. A station may be assigned to more than one group. The default directory numbers to call these groups
are 501–509. Group 500 is reserved for the operator group and is called by dialing
“0.” Each station group has its own recall timer for calls transferred to that group.
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STATION MESSAGE DETAIL RECORDING (SMDR)
The system provides, via the optional SIO2 card records of calls made, received
and transferred. Connecting a customer-provided printer or call accounting system will allow collection of these records. Each call record provides the following
details: station number, outside line number, start date, start time, duration of call,
digits dialed (maximum 18) and an account code if entered. The system may print
a header followed by 50 call records per page or send continuous records with no
header for use with a call accounting machine. The SMDR format contains many
options that allow it to be customized for a company’s individual needs. Options to
print include incoming calls, outgoing calls, in and out of group status, change in
DND status and authorization codes.
STATION PAIR
This feature allows stations to be assigned as a “pair”. That is to say a primary and
secondary extension. Calling the primary station will make both stations ring. Selected features, such as Message Notification, DND, Callback and Class of Service, act as one station. This is convenient when an individual has two offices or an
office extension and a cordless extension. Note that not all system features are
applicable to station pairs. Features designed for a single user may conflict with
paired station.
SVM 400–VOICE MAIL INTEGRATION
SVM 400, a proprietary Samsung Voice Mail System, offers a direct link to the DS
616, via DLI ports, for complete voice mail operation. Utilizing DLI ports for integration to the DS 616, the SVM 400 uses the same IPC messaging as the DS 616. This
design creates smoother, more accurate operation. The SVM 400 can also be used
for Auto Attendant functionality, to compliment the voice mail system, or as a stand
alone Auto Attendant.
SYSTEM DIRECTORY
Each station, station group and outside line can have an 11 character directory
name. This name will appear on keyset displays to provide additional information
about lines and stations.
TOLL RESTRICTION
There are 200 allow and 200 deny entries of 11 digits each. Each of these entries
can apply to dialing classes B, C, D , E, F and G. Expensive 976, 1-900, 411 and
operator-assisted calls, as well as specific area and office codes, can be allowed
or denied on a per-class basis. Class A stations have no dialing restrictions and
Class H stations cannot make outside calls. Any outside line may be programmed
to follow station toll restriction or follow the toll restriction class assigned to it. Each
station and trunk can have a day dialing class and a night dialing class.
SPECIAL CODE TABLE. A Special Code Table of ten entries (four digits each)
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ing disable (*70) without interference to toll restriction or LCR. The Special Code
table allows use of these custom calling features on a per call basis.
TOLL RESTRICTION OVERRIDE
Program options allow system speed dial numbers to follow or bypass a station’s
toll restriction class. In addition, users may make calls from a toll restricted station
by using the walking class of service or authorization code feature.
TONE OR PULSE DIALING
Outside lines can be programmed for either tone or pulse dialing to meet local
telephone company requirements.
TRANSFER
System operation permits station users to transfer calls to other stations in the system. Transfers can be screened, unscreened or camped-on to a busy station.
TRUNK GROUPS (4)
Outside lines can be grouped for easy access by dialing a code or pressing a
button. There are 4 trunk groups available. Access codes are 9 and 80–82.
UNIVERSAL ANSWER
Station users may dial the Universal Answer code or press the UA key to answer
any outside lines programmed to ring the UA device. The UA device can be a
station, group of stations, common bell or ring over page.
UNLISTED SPEED DIAL NUMBERS
System speed dial numbers 90–99 and each station user’s personal speed dial
numbers 1 and 2 will not be displayed when used. This will ensure the privacy of
these telephone numbers and prevent unauthorized use. However, they will be
printed out on the SMDR report.
VOICE MAIL INTEGRATION
The DS 616 system uses DTMF tones (inband signaling) to communicate with any
compatible voice mail system. Stations can call forward to a voice mail system.
When answered, the system will send DTMF tones routing the caller directly to the
called station user’s mailbox. Keyset users can press one button to retrieve messages from the voice mail system. A Voice Mail Transfer key permits keyset users
to easily transfer a caller directly to an individual voicemail box without navigating
through menus.
WALKING CLASS OF SERVICE
This feature allows users to make calls or use features from a station that is restricted. The users may either use the WCOS feature code or the authorization code
feature. Both methods change the class of service to correspond with the station
passcode or authorization code that is dialed. After the call is completed, the station returns to its programmed class of service.
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STATION FEATURES
APPOINTMENT REMINDER
ATTENDANT STATION
AUTO ANSWER
AUTOMATIC HOLD
AUTOMATIC PRIVACY
BACKGROUND MUSIC
BUSY LAMP FIELD (BLF)
BUSY STATION CALLBACK
CALL FORWARD
ALL CALLS
BUSY
DND
FOLLOW ME
EXTERNAL
NO ANSWER
CALL PICKUP
DIAL BY NAME
DIRECT STATION SELECTION (DSS)
DO NOT DISTURB (DND)
DOOR LOCK RELEASE
EXCLUSIVE HOLD
GROUP LISTENING
HANDSET VOLUME CONTROL
HEADSET OPERATION
HEARING AID COMPATIBLE
LINE QUEUING WITH CALLBACK
LINE SKIPPING
MESSAGE WAITING LIGHT/INDICATION
MUTE MICROPHONE/HANDSET
OFF-HOOK RINGING
OFF-HOOK VOICE ANNOUNCE
ONE TIME DO NOT DISTURB
ONE TOUCH DIALING KEYS
ON-HOOK DIALING
PROGRAMMABLE KEYS
PROGRAMMED STATION MESSAGES
PROTECTION FROM BARGE-IN
PULSE TO TONE SWITCHOVER
REDIAL
AUTO RETRY
LAST NUMBER
SAVE NUMBER
REMOTE HOLD
RING MODES
RINGING LINE PREFERENCE
SPEAKERPHONE
STATION CALLBACK
STATION LOCK
STRAIN RELIEF CHANNELS
TRI-COLORED LIGHTS
VOLUME SETTINGS
WALL-MOUNTABLE KEYSETS
†Requires optional hardware and/or software. Ask your dealer for details.
4.2 STATION FEATURE DESCRIPTIONS
APPOINTMENT REMINDER
Keysets with an alarm key can be used like an alarm clock. When programmed for
a specific time, the keyset will sound a distinctive ring to remind the user of meetings or appointments. Alarms can be set for “today only” or for every day at the
same time. Up to three alarms may be set at each keyset. Display keysets can also
show a programmed message when the alarm rings.
ATTENDANT STATION
Select the station of your choice to be the attendant. This station may be called by
dialing 0.
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AUTO ANSWER
When an 616 station is set into this mode, all intercom calls will automatically turn
on the speaker and microphone for true hands-free answering. Each 616 keyset
user may select either this mode or ring mode.
AUTOMATIC HOLD
Station users can enable or disable automatic hold at their keysets. While a user is
engaged on an outside (C.O.) call, pressing another trunk key, route key or CALL
button automatically puts the call on hold when this feature is enabled. Pressing
the transfer key, conference key, page key or a DSS key will always automatically
place the call on hold. This type of automatic hold is not a user-selectable option.
AUTOMATIC PRIVACY
All conversations on outside lines and intercom calls are automatically private. The
privacy feature can be turned off on a per-line basis.
BACKGROUND MUSIC
When a customer-provided music source is connected, each keyset user may listen to background music. The HOLD button turns BGM on or off and the volume is
controlled by the volume control keys. The music interface is located in the KSU.
BUSY LAMP FIELD (BLF)
DSS/BLF keys are assigned by default to all keysets. These buttons will be off
when the station is idle, light red when that station is in use and flash distinctively
when that station is in the DND mode.
BUSY STATION CALLBACK
When reaching a busy station, callers may request a callback by pressing one
button or dialing a code. The system rings the caller back when that station becomes idle (a system-wide maximum of 100 callbacks are allowed at one time
including busy station and busy trunk).
CALL FORWARDING
Station users can forward internal and outside calls to other destinations immediately (Forward All), when busy (Forward Busy) or if not answered in a programmable number of seconds (Forward No Answer). These forward destinations can
all be different. Once a destination has been programmed, it can be turned on and
off with a programmable key. Forward All takes priority over Busy and No Answer
conditions.
In addition to the three usual methods of forwarding described above, a fourth
option called Follow Me is available. This option allows a station user to set a Forward All condition from his/her station to another station while at the remote station.
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To display the Follow Me condition, the transfer key lights steady red at the station
that is forwarded. The transfer key also lights if Forward All is set and no key is
programmed for Forward All.
Keyset users can be given an external call forward button to forward their calls to
an external phone number. Each outside line may be programmed to either follow
or ignore station call forwarding. A per-station option controls whether internal calls
forward to voice mail or not. Single line telephones must have the system administrator program this feature for them.
FORWARD DND
Forward DND allows calls to a station in Do Not Disturb or One Time Do Not Disturb, to be forward immediately to another destination.
CALL PICKUP
With directed call pickup, a user can answer calls ringing at any station by dialing
a code plus that extension number. The group pickup feature allows the user to
answer any call ringing within a pickup group. Pickup keys may be customized
with extenders to allow pickup from a specific station or pickup group. The DS 616
has 8 programmable pickup groups.
DIAL BY NAME
Each system and personal speed dial number can have an associated directory
name. A speed dial number can be selected by scrolling alphabetically through
the directory name list. This on-line “directory” allows the user to look up and dial
numbers in seconds.
DIRECT STATION SELECTION (DSS)
By default, all stations are programmed with DSS keys, which are associated with
the other extension numbers in the system. Users press these keys to call or transfer calls to the assigned stations.
DO NOT DISTURB (PROGRAMMABLE)
The Do Not Disturb (DND) feature is used to stop all calls to a station. System programming can allow or deny use of the DND feature for each station. Parties calling
a station in DND will receive reorder tone. When in DND mode, calls may be forwarded to another destination. See Forward DND option. A keyset without a DND
button can activate DND via the feature access code. The ANS/RLS key will flash at
112 ipm (rapidly) when DND is set.
There is a programmable option to allow a C.O. line to override DND at its ring
destination if that destination is a single station.
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DOOR LOCK RELEASE
Stations programmed to receive calls from a door phone can dial a code to activate a contact closure for control of a customer-provided electronic door lock.
EXCLUSIVE HOLD
Pressing HOLD twice will hold a call exclusively at a station so no other station can
pick up that call. Intercom calls are automatically placed on exclusive hold.
GROUP LISTENING
This feature allows users to turn on the speaker while using the handset. It allows a
group of people to listen to the distant party over the speaker without the microphone turned on.
HANDSET VOLUME CONTROL
For added convenience and comfort, the volume of the handset receiver can be
adjusted on every keyset by pressing the volume UP/DOWN keys.
HEADSET OPERATION
Every keyset can be programmed to allow the use of a headset. In the headset
mode, the hookswitch is disabled and the SPEAKER key is used to answer and
release calls. Keyset users may turn headset operation ON/OFF by keyset programming or more easily by pressing the headset ON/OFF key. The headset key
lights steady red when the keyset is in headset mode. The SPEAKER key lights if
headset mode is activated by keyset programming only.
HEARING AID COMPATIBLE
All DS 616 keysets are hearing aid compatible as required by Part 68 of the FCC
requirements.
LINE QUEUING WITH CALLBACK
When the desired outside line is busy, the user can press the CALLBACK key or
dial the access code to place his/her station in a queue. The user will be called
back when the line is available (a maximum of 100 callbacks are allowed systemwide at one time including busy station and busy trunk).
LINE SKIPPING
When the user is talking on an outside line and the automatic hold feature is turned
off, he/she may press an idle line key and skip to that line without causing the
previous call to go on hold.
MESSAGE WAITING LIGHT/INDICATION
When a message indication is left at a keyset, the MESSAGE button will slowly
flash red. Single line telephones will receive a distinctive dial tone to notify them
that a message is waiting. Message waiting indications can be left for any station
or group of stations.
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MUTE MICROPHONE/HANDSET
Any keyset user can mute the keyset’s handset transmitter by pressing the MUTE
key. In addition, keyset users can also mute the keyset microphone while the keyset
is in speakerphone mode.
OFF-HOOK RINGING
When a keyset is in use, the system will provide an off-hook ring signal to indicate
that another call is waiting. The ring signal is a single ring repeated. The interval is
controlled by a system-wide timer. Single line stations will receive a tone burst
through the handset receiver instead of a ring.
OFF-HOOK VOICE ANNOUNCE (STANDARD)
Keysets may receive a voice announcement while on another call. The calling station must have an OHVA key. When transferring a call to a busy keyset or while
listening to busy signal, the station user can press the OHVA key to make an OHVA
call to the busy keyset. If the called keyset is in the DND mode, it cannot receive
OHVA calls.
ONE TIME DO NOT DISTURB
The Do Not Disturb (One Time) feature is used to stop all calls to a station when the
user is on an outside line and does not want to be disturbed for the duration of the
call. Upon completion of the call, DND is canceled and the station is returned to
normal service. This feature requires a programmed button.
ONE TOUCH DIALING KEYS
Frequently used speed numbers can be assigned to one touch dialing keys for
fast accurate dialing.
ON-HOOK DIALING
Any keyset user can originate calls without lifting the handset. When the called party
answers, the user may speak into the microphone or lift the handset for more privacy.
PROGRAMMABLE KEYS
The DS 24D keysets have 24 programmable keys. By default, keys 1–6 are assigned a Direct Trunk keys. Key 7 is not assigned and key 8 is assigned as a MSG
key. Keys 9–24 are assigned as DSS keys and are associated with the other extensions in the system.
Each key can be programmed for more than 25 different uses to personalize each
phone. Examples of keys include individual outside line, individual station, group
of lines, group of stations and one touch speed dial buttons. Using these keys
eliminates dialing access codes.
The following feature keys have extenders that make them more specific: SPEED
DIAL, SUPERVISOR, PAGE, DSS, DIRECTED PICKUP, GROUP PICKUP, DOOR
PHONE, BOSS, PROGRAMMED MESSAGE, IN AND OUT OF GROUP, FORWARD
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and VOICE MAIL TRANSFER. The extender can be a station, a group or another
identifying number.
PROGRAMMED STATION MESSAGES
Any station may select one of twenty messages to be displayed at a calling party’s
keyset. Ten messages are factory-programmed and the remaining ten can be customized by the system administrator (16 characters maximum).
NOTE: The calling party must have a display keyset to view these messages.
PROTECTION FROM BARGE-IN
Each station can be programmed as secure or not secure. Secure stations cannot
be barged-in on. A station that is not secure cannot be barged-in on when talking
to a secure station.
PULSE TO TONE SWITCHOVER
When dialing a number on a dial pulse network, a station user can dial # and the
DS 616 system will begin to send DTMF.
REDIAL
There are three types of external redial available to all station users. Each type can
redial up to a maximum of 18 digits.
!
AUTO RETRY—When an outside number is dialed and a busy signal is received,
the auto retry feature can be used to reserve the outside line and automatically
redial the number for a programmable number of attempts.
!
LAST NUMBER—The most recently dialed number on a C.O. line is saved and
may be redialed by pressing the redial key or dialing the LNR access code.
!
SAVE NUMBER—Any number dialed on a C.O. line may be saved for redial at
a later time.
REMOTE HOLD
When you wish to place a call on hold at another station, press TRSF and dial the
station number (or press the appropriate DSS key). Press the HOLD key. This will
place the call on system hold on an available CALL button or Line Key at the remote station.
RING MODES
Each keyset user can select one of three distinct ways to receive intercom calls.
The phone can automatically answer on the speakerphone, voice announce through
the speaker or receive ringing. When the ring mode is selected, keyset users can
choose one of eight distinct ring tones. Forced Auto Answer is invoked by the calling station and is controlled by the calling station’s class of service.
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RINGING PREFERENCE
Lifting the handset or pressing the speaker button automatically answers a call
ringing at the keyset. Using this method, users are assured of answering the oldest
call first. When ringing preference is turned off, the user must press the flashing
button to answer. Users may answer ringing lines in any order by pressing the
flashing button.
SPEAKERPHONE
The DS 24D keysets have a built-in speakerphone. The speakerphone enables
calls to be made and received without the use of the handset.
STATION CALLBACK
When the user reaches a busy station, a callback may be requested. The system
rings the calling station back when the called station becomes idle.
STATION LOCK
With a programmable personal station passcode, any keyset can be locked and
unlocked. A locked keyset cannot be used to make or receive calls.
STRAIN RELIEF CHANNELS
Both the handset and line cords are routed through channels in the bottom of the
keyset. Pulling and stretching the cords will not dammage the modular plug or
connector.
TRI-COLORED LIGHTS
DS 24D keysets have 24 keys equipped for tri-colored LED indications (green, red,
and amber). To avoid confusion, your calls always light green, other calls show red
and recalls light amber. All programmable keys on the DS 24D keysets have tricolored LEDs.
VOLUME SETTINGS
Each keyset user may separately adjust the volume of the ringer, speaker, handset
receiver, background music, page announcement and off-hook ring tone.
WALL-MOUNTABLE KEYSETS
Each keyset, add on module and 64 button module can be wall mounted by reversing the base wedge.
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DISPLAY FEATURES
ACCOUNT CODE DISPLAY
CALL DURATION TIMER
CALL FOR GROUP IDENTIFICATION
CALL PROCESSING INFORMATION
CALLER ID INFORMATION
CALLING PARTY NAME
CALLING PARTY STATION NUMBER
CONFERENCE INFORMATION
DATE AND TIME
DISPLAY DIALED NUMBER
ENHANCED STATION PROGRAMMING
IDENTIFICATION OF RECALLS
IDENTIFICATION OF TRANSFERRED CALLS
MESSAGE WAITING CALLER NUMBER
OUTSIDE LINE IDENTIFICATION
OVERRIDE IDENTIFICATION
PROGRAMMABLE STATION MESSAGES
SOFT KEYS
STOPWATCH TIMER
4.3 DISPLAY FEATURE DESCRIPTIONS
ACCOUNT CODE DISPLAY
Account codes are conveniently displayed for easy confirmation. If entered incorrectly, users may press the ACCOUNT key again and reenter the account code.
CALL DURATION TIMER
The system can automatically time outside calls and show the duration in minutes and
seconds. Station users may manually time calls by pressing the TIMER button.
CALL FOR GROUP IDENTIFICATION
When a call is made to a station group, the display shows [CALL FOR GROUP]
and the user’s group number. These calls can be answered with a different greeting than calls to the user’s extension number.
CALL PROCESSING INFORMATION
During everyday call handling, the keyset display will provide information that is
helpful and in some cases invaluable. Displays such as [CALL FROM 203],
[TRANSFER TO 202], [701: RINGING], [TRANSFER FM 203], [708 busy], [Camp
on to 204], [Recall from 204], [Call for 501], [message from 204] and [FWD ALL to
204] keep users informed of what is happening and where they are. In some conditions, the user is prompted to take action and in other cases the user receives
directory information.
CALLER ID INFORMATION
Caller ID information is dependent on the use of display keysets. The following list
explains the displays that are used with Caller ID.
NAME/NUMBER DISPLAY
Each display keyset user can decide if he/she wants to see the Caller ID name or
Caller ID number in the display. Regardless of which one is selected to be seen
first, the N/N key is pressed to view the other piece of CID information.
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NEXT CALL
In the event that there is a call waiting or a camped-on call at the user’s keyset, the
user can press the NEXT key to display the Caller ID information associated with
the next call in queue at the station. Either the CID name or CID number will show in
the display depending on the N/N selection.
SAVE CID NUMBER
At any time during an incoming call that provides CID information, the user may
press the SAVE key. This saves the CID number in the Save Number feature. Pressing the SAVE number redial key will dial the CID number. The system must be
using LCR to dial the saved number.
STORE CID NUMBER
At any time during an incoming call that provides CID information, the user may
press the STORE key. This saves the CID number as a speed dial number in the
personal speed dial list. The system must be using LCR to dial the stored number.
INQUIRE PARK/HOLD
When a user is informed that an incoming call is on hold or has been parked, the
user may view the Caller ID information before he/she retrieves the call. This will
influence how the user chooses to handle the call.
CID REVIEW LIST
This feature allows display keyset users to review CID information for calls sent to
their stations. This list can be from ten to fifty calls in a first in, first out basis. The list
includes calls that were answered and calls that rang the user’s station but that
were not answered. When reviewing this list, the user can press one button to dial
the person back. The system must be using LCR to dial the stored number.
INVESTIGATE
This feature allows selected stations with a special class of service to investigate
any call in progress. If CID information is available for an incoming call, the selected stations can know to whom the investigated user is speaking. On outgoing
calls, the selected stations can see who was called. After investigating, the selected stations may barge-in on the conversation, disconnect the call or hang up.
ABANDON CALL LIST (100)
The DS 616 has a system-wide abandon call list that stores CID information for the
last 100 calls that rang but were not answered. The list is accessed using the
operator’s passcode. When reviewing this list, the user is provided options to CLEAR
the entry or DIAL the number. The user can use the NND key to toggle between the
CID name, CID number and the date and time the call came in. The system must
be using LCR to dial numbers from the abandon call list.
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CALLING PARTY NAME
For intercom calls, display keysets show the calling party’s name before answering. The names must be stored in the system directory list and can be up to 11
characters long.
CALLING PARTY NUMBER
When an intercom call is received, all display stations show the calling party’s
extension number before the call is answered.
CONFERENCE INFORMATION
When a conference is set up, each extension and outside line number is displayed
at the controlling station when it is added. When a station is added, its display
shows [Conf with xxx] alerting the user that other parties are on the line.
DATE AND TIME DISPLAY
In the idle condition, the current date and time are conveniently displayed. Display
keysets can have a 12 or 24 hour clock in either the ORIENTAL or WESTERN display format with information shown in upper case or lower case letters.
DIALED NUMBER
When an outside call is made, digits are displayed as the user dials them. If the
display indicates an incorrect number was dialed, the user can quickly hang up
before billing begins.
ENHANCED STATION PROGRAMMING
Personal programming options are easier to select and confirm with the help of the
display.
IDENTIFICATION OF RECALLS
Hold recalls and transfer recalls are identified differently than other ringing calls.
Hold recalls indicate the recalling line or station number and the associated name.
Transfer recalls indicate the recalling line or station and where it is coming from.
IDENTIFICATION OF TRANSFERS
The display will identify who transferred a call to the user.
MESSAGE WAITING CALLER NUMBER
When the message indication is on, pressing the MESSAGE button displays the
station number(s) of the person(s) who have messages for the user. Display keyset
users can scroll up and down to view message indications.
OUTSIDE LINE IDENTIFICATION
Each line can be identified with an 11 character name. Incoming calls display this
name before the call is answered. This feature is helpful when individual lines
must be answered with different greetings.
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OVERRIDE IDENTIFICATION
If another station barges-in on a user’s conversation, the display will alert the user
with a [Barge from 2xx] display if the system is set for barge-in with tone.
PROGRAMMED MESSAGE DISPLAY
Preprogrammed station messages set by other stations are displayed at the calling station’s keyset.
SOFT KEYS
Below the display, there are three soft keys and a SCROLL button. These keys
allow the user to access features in his/her class of service without requiring the
keyset to have designated feature keys.
STOPWATCH TIMER
Display keyset users find this feature very convenient to time meetings, calls and
other functions. Users simply press once to start the timer and press again to stop
the timer.
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4.4 SAMPLE DISPLAYS
All display model keysets have a 32 character liquid crystal display. Helpful call processing information is provided so everyday call handling is quick and easy. Here are just
some of the displays you may see.
Camp on to 203
Wait for answer
209:Tim Kelly
FRI 23 Sep 02:54
Idle display shows extension, name, day, date
and time.
This station is camped-on to extension 203 and is
waiting for 203 to answer.
Call for 501
202 Mr. Smith
This station in the sales department is receiving
a group call from Mr. Smith.
Call for 501
706 Local #6
This display tells you this is a new incoming call to
the sales department.
OHVA from 203
REJECT
203: Busy
CBK MSG CAMP ®
This station is calling station 203 which is
currently busy.
This station is receiving an off-hook voice
announcement from station 203.
CONF:202 702
CONF®
Conf with 203
John
This station is on a conference call with John,
extension 203. Assume other parties will hear
your conversation.
This station is on a conference call with extension
202 and trunk 702 and has the option to add two
more parties.
Call from 201
Operator
Transfer to 203
John
This station is transferring a call to John at
extension 203.
This station is receiving a call from extension 201.
703 Local 3
CONF PAGE MUTE ®
DO NOT DISTURB
ON
OFF
This station is setting the Do Not Disturb
feature.
This station is speaking on trunk 703.
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4.5 SAMPLE CALLER ID DISPLAYS
05/25,09:41,702
CLEAR NND DIAL
13054264100
702:RINGING
This display shows an incoming call from 1305-426-4100 on Line 702 ringing directly at
your station.
This display shows the information on the
abandoned call list. This call came in on
May 25 at 9:41 A.M. on line 702. The user
can CLEAR the entry, DIAL the caller back
or examine further NND information.
SAMSUNG TELECOM
CLEAR NND DIALà
13054264100
TRANSFER FM 201
This display shows a call from 1-305-4264100 that has been transferred to you from
station 201.
This display shows an entry in a station
review list showing the three initial options.
The arrow indicates other options available
to you by pressing the SCROLL key.
SAMSUNG TELECOM
BARGE NND DROP
13054264100
NEXT NND ANS
This display shows an investigation of a
station that is talking to Samsung Telecom.
Investigator can BARGE-in to the conversation, DROP the call from the system or
examine further NND information.
This display is seen while examining calls in
queue at your keyset.
SAMSUNG TELECOM
CALL FOR:500
TALKING TO:203
BARGE
DROP
This display can be seen when investigating
an intercom call. The investigator can
BARGE-in or DROP the connection.
This display shows an incoming call from
Samsung Telecom ringing at group 500.
SAMSUNG TELECOM
ANS NND IGNORE
This display is seen while using the
INQUIRE feature. It shows the three options
available while you are checking on a held
or parked call.
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4.6 SAMPLE SMDR PRINTOUT
Call Type Flag
2 Characters
Call Duration
Hrs:Mins:Secs
Time Call Made
or Received
Hrs:Mins:Secs
Date Call Made
or Received
Month:Day
C.O. Line No.
2–4 Digits
Authorization
Code
4 Digits
Extension
2–4 Digits
Tenant
1 Digit
Telephone No. Dialed
1–18 Digits
A
0
I
DI
DO
FO
Caller ID Name
1–15 Characters
DE DISA call with error
T
Transferred call that was
terminated
IT Incoming transfer
FI Incoming call forwarded to
an external number
OT Outgoing transfer
Outgoing call made and
transferred
TT Caller received a transferred
Call and transferred it again
Call Type Flag Definitions
Caller ID Number
1–15 Digits
Outgoing Call
Incoming Call
DISA call in
DISA call out
Outgoing record of
forwarded call
Abandoned call
Account Code
1-12 Digits
==================================================================================================================
CID NAME
ACCOUNT CODE CID NUMBER
EXT AUTH TRK MM/DD STT.TIME DURATION FG DIALED DIGIT
==================================================================================================================
701 01/02 17:15:13 00:00:28 IT
201
13054264100 SAMSUNG TELECOM
13054264100 SAMSUNG TELECOM
701 01/02 17:15:41 00:00:02 T
205
13055557890 CURTIS SMITH
702 01/02 17:24:49 00:00:25 IT
217
13055552354 SUSAN HOLLINS
702 01/02 17:25:14 00:00:03 T
202
702 01/02 17:25:56 00:00:00 O 4264100
202
13054264385 SAMSUNG TELECOM
702 01/02 17:26:35 00:00:11 IT
217
13054264385 SAMSUNG TELECOM
702 01/02 17:26:46 00:00:16 T
203
702 01/02 17:27:13 00:00:20 O 4264385
203
702 01/02 17:28:04 00:00:00 O 4264385
203
13055559748 JOAN LEVIN
701 01/02 17:28:34 00:00:04 IT
201
13055558703 LENNY WILKINS
701 01/02 17:28:38 00:00:14 T
203
702 01/02 17:29:54 00:01:27 OT 5556420
203
13055556420 PIZZA DELIVERY
702 01/02 17:31:06 00:03:00 TT
205
13055556420 PIZZA DELIVERY
702 01/02 17:33:24 00:02:18 T
209
13055553426 TERRY PRUITT
701 01/02 17:41:45 00:00:30 A
13055554676 BLANCHE MARKER
701 01/03 17:42:15 00:00:02 A
701 01/03 17:51:17 00:00:22 O 5554069
203
701 01/03 17:56:02 00:00:05 A
13055556733 ALEX DAULTON
701 01/03 17:56:07 00:00:54 A
13055559723 CHAZ NEWMAN
SMDR REPORT FOR [CID Sample
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PART 5. GENERAL USER INFORMATION
5.1 RADIO FREQUENCY INTERFERENCE
WARNING: This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy. If not installed and operated in accordance with the instruction
manual, it may cause interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will
be required to correct the interference at his own expense.
The following measures can be tried:
1.
2.
3.
4.
Reorient the receiving antenna.
Relocate the telephone with respect to the receiver.
Move the telephone equipment away from the receiver.
Plug the Key Service Unit into a different AC outlet so that the KSU and receiver are on
different circuits.
5.2 FCC REQUIREMENTS
The DS 616 Private Automatic Branch Exchange (PABX) system complies with part 68 of
the Federal Communications Commission Rules and Regulations.
UNAUTHORIZED MODIFICATIONS
Any changes or modifications performed on this equipment that are not expressly approved in writing by SAMSUNG TELECOMMUNICATIONS AMERICA could cause noncompliance with the FCC rules and void the user’s authority to operate the equipment.
NOTIFICATION TO TELEPHONE COMPANY
The customer must notify the telephone company of the particular line to which the connection will be made and provide it with the FCC registration number and the Ringer
Equivalence Number (REN) of the protective circuit. On the right side of the PABX System
is a label that contains the FCC registration number and ringer equivalence number (REN)
for this equipment.
FCC Registration Numbers: A3LKOR
Ringer Equivalence Number: 0.5 B
TELEPHONE CONNECTION REQUIREMENTS
The Federal Communications Commission (FCC) has established rules which permit the
DS 616 to be connected directly to the telephone network using telephone company network access jacks.
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TELEPHONE COMPANY INTERFACES
CIRCUIT TYPE
FIC
NETWORK JACK
RJ21X
C.O. LINE—LOOP START
O2LS2
RJ11C
NOTE: Allowing this equipment to be operated in such a manner as to not provide for
proper answer supervision is a violation of part 68 of the FCC’s rules.
RINGER EQUIVALENCE (REN)
The REN is used to determine the quantity of devices which may be connected to the
telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of the RENs should
not exceed 5.0. To be certain of the number of devices that may be connected to the line,
as determined by the number of RENs, contact the telephone company to determine the
maximum REN for the calling area.
INCIDENCE OF HARM
If the terminal equipment, the DS 616 causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may
be required. But if advance notice is not practical, the telephone company will notify the
customer as soon as possible. Also, you will be advised of your right to file a complaint
with the FCC if you believe it is necessary.
CHANGES TO TELEPHONE COMPANY EQUIPMENT OR FACILITIES
The telephone company may make changes in its facilities, equipment, operations or
procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications so that you may maintain uninterrupted service.
SERVICE CENTER
If trouble is experienced with the DS 616, please contact your local SAMSUNG TELECOMMUNICATIONS AMERICA at (305) 592-2900 for repair or warranty information. If the trouble
is causing harm to the telephone network, the telephone company may request that you
remove the equipment from the network until the problem is resolved.
FIELD REPAIRS
Only technicians certified on the DS 616 are authorized by SAMSUNG TELECOMMUNICATIONS AMERICA to perform system repairs. Certified technicians may replace modular
parts of a system to repair or diagnose trouble. Defective modular parts can be returned
to SAMSUNG TELECOMMUNICATIONS AMERICA for repair.
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GENERAL
This equipment must not be used on coin telephone lines. Connection to party line service is subject to state tariffs.
5.3