TEC B-470 SERIES Maintenance Manual

TEC Thermal Printer

B-470 SERIES

Maintenance Manual

Document No. EM18-33011

Original

Feb., 1994

(Revised )

PRINTED IN JAPAN

WARNING!

Follow all manual instructions. Failure to do so could create safety hazards such as fire or electrocution.

NOTES: 1. Manual instructions must be followed when installing option kits or adding cables to avoid system failures and to insure proper performance and operation.

2. Failure to follow manual instructions or any unauthorized modification, substitution or change to this product will void the limited product warranty.

EM18-33011

(Revision Date: Feb. 10, 2000)

TABLE OF CONTENTS

Page

1. UNPACKING ...........................................................................................1- 1

1.1

Procedures ......................................................................................1- 1

1.2

Checks ............................................................................................. 1- 1

2. MAJOR UNIT REPLACEMENT .............................................................. 2- 1

2.1

Replacing the PS Unit, I/F PC Board and CPU PC Board .............. 2- 2

2.2

Replaceing the Stepping Motor ....................................................... 2- 4

2.3

Replacing the Ribbon Motors .......................................................... 2- 5

2.4

Replacing the Take-up Motor .......................................................... 2- 5

2.5

Replacing the Solenoid .................................................................... 2- 7

2.6

Replacing the Print Head ................................................................. 2- 8

2.7

Replacing the Platen and Feed Roller ............................................ 2- 11

2.8

Replacing the Paper Sensor ........................................................... 2- 13

2.9

Replacing the Ribbon Back Tension Block ..................................... 2- 13

2.10 Replacing the Pinch Roller Shaft Ass'y .......................................... 2- 14

2.11 Correcting Skew Priting ..................................................................2- 16

3. INSTALLATION PROCEDURE FOR

THE OPTIONAL EQUIPMENTS .......................................... 3- 1

3.1

High Speed PC Interface Board (B-4800-PC-QM) .......................... 3- 1

3.2

Cutter Module (B-4205-QM) ............................................................ 3- 3

3.3

Memory Module ............................................................................... 3- 5

3.4

Ribbon Saving Module (B-4905-R-QM) ........................................... 3- 6

3.5

Strip Module (B-4905-H-QM) ........................................................... 3- 8

3.6

I/F PC Board (B-4700-IO-QM) ........................................................ 3- 11

3.7

Fanfold Paper Guide Module (B-4905-FF-QM) .............................. 3- 12

4. MECHANISM DESCRIPTIONS ............................................................... 4- 1

4.1

Cutter Drive (Cut mode) .................................................................. 4- 1

4.2

Harness Wiring ................................................................................4- 2

5. TROUBLESHOOTING ............................................................................. 5- 1

6. DIAG. TEST OPERATION .......................................................................6- 1

7. PROGRAM DOWN LOAD .......................................................................7- 1

7.1

DOS VERSION ................................................................................7- 1

7.2

WINDOWS VERSION ..................................................................... 7- 4

CAUTION:

1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA

TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.

Copyright © 2000 by TOSHIBA TEC CORPORATION

All Rights Reserved

570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN

1. UNPACKING

EM18-33011

(Revision Date: Sep. 14 '95)

1.1 Procedure

1. UNPACKING

1.1 Procedure

1) Open the carton.

2) Unpack the accessories from the carton.

3) Unpack the side pad (L)/(R) and the printer from the carton.

4) Place the printer on the level surface.

Owner's Manual

Side Pad (L)

Thermal Printer

Unpacking Procedure

Rear Pad

Power Cord

Supply Holder

Carton

1.2 Checks

1) Check for damages or scratches on the machine.

2) Confirm that none of the accessories are missing.

NOTE:

Keep the carton and side pads for later transport.

1-1

Side Pad (R)

Fig. 1-1

2. MAJOR UNIT REPLACEMENT

EM18-33011

(Revision Date: Dec. 09 '94)

2. MAJOR UNIT REPLACEMENT


WARNING!

Disconnect the power cord before replacing the main parts.

CAUTION:

1. NEVER separate the ribbon motors from the attaching plate, (bracket) because doing so will change their adjustment. (See Fig. 2-8)

2. NEVER remove the two screws painted red on the side of the print block. (See Fig. 2-13)

3. NEVER remove the four screws on the side of the print block. (See Fig. 2-13)

4. NEVER remove the four screws painted red fixing the right plate and reinforcing plate. (See

Fig. 2-16) However, the machine with a serial number of 4Txxxxxx or later is not equipped with the red screws because of the change in the right plate shape.

5. NEVER remove unmentioned screws because doing so will change their adjustment.

1) Turn the power off.

2) Open the top cover to remove the four FL-3x5 screws. Slide the top cover to the left to release the damper and remove the top cover.

3) Remove the seven screws (FL-4x5 and B-4x5) to remove the left side cover.

4) Disconnect the FAN motor connector from the PS unit.

Top Cover

Left Side Cover

FAN Motor

Screw (B-4x5)

Screw (FL-3x5)

Damper

Screw (FL-4x5)

Fig. 2-1

NOTE:

Instructions to remove the top cover and left side cover are omitted from each removal/ installation procedure provided below.

■

Lubrication

CAUTION: 1. Lubrication:

2. Kinds of oil:

During parts replacement

FLOIL G-488: 1kg kan (Part No. 19454906001)

Any machine is generally in its best condition when delivered; therefore, it is necessary to try to keep this condition. Unexpected failure occurs due to lack of oil, debris or dust. To keep its best condition, periodically clean the machine and apply proper kinds of oil to each part in which lubrication is needed.

Although the frequency of lubrication varies according to how much the machine is used, at least it is necessary to lubricate before the machine becomes dry. It is also necessary to wipe off excessive oil as it collects dirt.

CAUTION: Do not spray the inside of the printer with lubricants unsuitable oil can damage the mechanism.

2-1


EM18-33011

(Revision Date: Oct. 14 '94)

2.1 Replacing the PS Unit, I/F PC Board and CPU PC Board

2.1 Replacing the PS Unit, I/F PC Board and CPU PC Board

CAUTION: Replace only with same type and ratings of fuse for continued protection against risk of fire.

1) Remove the three FL-4x6 screws and disconnect the two connectors to detach the PS unit.

2) Remove the FL-3x5 screw and the four locking supports to remove the I/F PC board.

Locking Support

I/F PC Board

Screw (FL-3x5)

Screw (FL-4x6)

PS Unit

Connector

Screw (FL-4x6)

Fig. 2-2

3) Disconnect the 9 connectors from the CPU PC board.

4) Remove the six screws (SM-3x6B, SM-3x6C) to detach the CPU PC board from the printer.

Connector

Screw (SM-3x6B)

Connector

Screw (SM-3x6B)

Screw (SM-3x6C)

Connector

CPU PC Board

Screw (SM-3x6B)

Connector

Screw (SM-3x6B)

Connector

Fig. 2-3

5) Replace the PS unit, I/F PC board and CPU PC board. Insert the connectors correctly and install in the reverse order of removal above. Do not mount the left side cover and top cover.

6) Make sure to adjust the various voltages after replacing the CPU PC board.

2-2


7) Adjust the ribbon end sensor.

Use the following Ribbons; TTM-78 (Maker:

Fujicopian)

(1) Set the ribbon so that the ribbon end sensor can detect the ribbon. Turn the power on.

(2) Turn the VR1 so that the voltage between Pin

1 (GND) and Pin 7 of CN12 is 3.0

–

0.2 V with an oscilloscope.

(3) Turn the power off and mount the left side cover and top cover.

EM18-33011


2.1 Replacing the PS Unit, I/F PC Board and CPU PC Board

Fig. 2-4

Range: 1 V / 0.2 m sec.

VR1

Voltage

3.0

–

0.2 V

GND

Fig. 2-5

8) Adjust the black mark sensor.

As the black mark sensor is adjusted by key entries in system mode, refer to page 6-38 for the adjustment procedure.

9) Adjust the feed gap sensor.

As the feed gap sensor is adjusted by key entries in system mode, refer to page 6-39 for the adjustment procedure.

CAUTION: Be careful when replacing the CPU PC board, since a non-resettable counter

(IC13) is installed on this board. (Refer to Section 6.2.1 Maintenance Counter

Printing.)

If this counter should be reset, replace IC13.

2-3


EM18-33011

(Revision Date: Apr. 05 '94)

2.1 Replacing the Stepping Motor

2.2 Replacing the Stepping Motor

1) Remove the two black screws to detach the front plate, remove the two FL-4x6 screws to detach the belt cover.

Front Plate

Belt Cover

Black Screw

Screw (FL-4x6) Fig. 2-6

2) Unclamp and disconnect the connector from CN13 on the CPU PC board.

3) Remove the two SM-4x10C screws, loosen the two belts from the pinion gear, and remove the stepping motor.

Partition

Platen Belt

CPU PC Board

Clamp

Screw (SM-4x10C)

CN13

Pinion Gear

Feed Roller Belt

PS Unit

Stepping Motor

Fig. 2-7

4) When replacing the stepping motor, place the platen belt first then the feed roller belt around the pinion gear so that the partition is positioned between two belts. Hold down the stepping motor at 3.5 kg

±

300 g force and secure it so that the belts have no slack or disengagement.

5) Reassemble in the reverse order of removal.

2-4


EM18-33011


2.3 Replacing the Ribbon Motors

2.3 Replacing the Ribbon Motors

CAUTION: NEVER separate the ribbon motors from the attaching plate because doing so will change their adjustment.

1) Disconnect the connector and remove the two SM-3x5B screws to detach the ribbon motors.

FLOIL G-488

Attaching Plate

Ribbon Motor

Screw (SM-3x5B)

Connector (Red)

Connector (Black)

FLOIL G-488

Attaching Plate

Dowels

Screw (SM-3x5B)

Ribbon Motor

Fig. 2-8

2) Replace the ribbon motors, then align the dowels to attach the ribbon motors. Reassemble in the reverse order of removal.

2.4 Replacing the Take-up Motor

CAUTION: NEVER separate the take-up motor from the bracket because doing so will change the adjustment.

NOTE:

The following procedure can be employed without removing the top cover and left side cover.

1) Remove the four FL-3x5 screws to detach the motor cover.

2) Remove the connector for the rewind full sensor (LED).

3) Disconnect the connector from the CN1 on the PWM PC board and remove the two FL-3x5 screws to detach the take-up motor.

PWM PC Board

Bracket

Connector (CN1)

Screw (FL-3x5)

Motor Cover

Take-up Motor

Screw (FL-3x5)

Fig. 2-9

Connector

4) Replace the take-up motor, then align the dowels to attach the motor cover and rewind full sensor

(Tr).

2-5


EM18-33011


2.5 Replacing the Solenoid

2.5 Replacing the Solenoid

NOTE:

The following procedure can be employed without removing the top cover and left side cover.

1) Before removing the ribbon stopper, check its attaching direction for later installation. Remove the ribbon stopper from the ribbon shaft on which the ribbon is wound.

2) Remove the two SM-4x8B screws, disconnect the connector CN1 on the RSV PC board to detach the solenoid unit.

Connector CN1 (3 pin)

Screw (SM-4x8B)

Solenoid Attaching Plate

CN2 (2 pin)

RSV PC Board

Print Block

Ribbon Shaft

Ribbon Stopper

Fig. 2-10

3) Remove the two SM-3x5B screws and disconnect the connector CN2 on the RSV PC board to detach the solenoid.

Solenoid


Connector CN2 (2 pin)

RSV PC Board

Screw (SM-3x5B)

Fig. 2-11

2-6


EM18-33011

2.5 Replacing the Solenoid

NOTE:

Make sure to remove any dust that appears during removal or installation because it may affect the print quality.

4) Replace the solenoid and attach it to the solenoid attaching plate.

5) Assemble the solenoid unit so that the head up link engages the spring pin.

Spring Pin

Solenoid

Head Up Link

Fig. 2-12

CAUTION: Take care to orient the screw so that they are vertically aligned with the solenoid attaching plate.

6) Reasemble in the reverse order of removal.

2-7


EM18-33011

(Revision Date: Feb. 01 '96)

2.6 Replacing the Print Head

2.6 Replacing the Print Head

CAUTION:

1. NEVER touch the element when handling the print head.

2. NEVER touch the connector pins to avoid a breakdown of the print head by static electricity.

3. NEVER remove the two screws painted red on the side of the print block.

4. NEVER remove the four screws on the side of the printer block.

5. NEVER remove the print block, otherwise it requires the adjustment of the position when reassembling.

NOTE:

The following procedure can be employed without removing the top cover and the left side cover.

2.6.1 Old type print head

1) Turn the head lever clockwise to lower the print head. Remove the two SM-4x8B screws.

2) Turn the head lever counter clockwise and disconnect the two connectors to detach the print head from the print block.

Screws

(NEVER remove these screws.)

Screw (SM-4x8B)

Print Block

Connector

Screws painted red


Print Head

Connector

Head Lever

3) Replace the print head, connect the connectors and install it in the print block.

4) Turn the head lever clockwise. Push the print head and secure it temporarily.

Follow the procedure on the next page.

Fig. 2-13

2-8


EM18-33011



■

Adjusting the print head position

1 Fit the jig in the platen and strip shaft.

2

Press the jig at an angle of 45 until it is sung against the print head. Then secure the print head.

Platen

Print Head

Jig

Strip Shaft

Jig

Strip Shaft

Platen

Ceramic

Fig. 2-14

3

Remove the jig.

4 Refer to page 6-42 and clear the maintenance counter.

5

Refer to page 6-30 and perform test print.

NOTE:

Use caution to prevent damage to the element during adjustment of the print head.

2-9


EM18-33011



2.6.2 New type print head

NOTE:

Never loosen screws other than two SM-4x8B.

1) Turn the head lever clockwise to lower the print head. Remove the two SM-4x8B screws.

2) Turn the head lever counterclockwise and disconnect the two connectors to detach the print head from the print block.

Screws


Screw (SM-4x8B)

Connector

Print Block

Screws painted red


Head Lever

Print Head

Connector

Fig. 2-15

3) Replace the print head and connect the connectors.

4) Align the two holes A in the middle of the print head with the print head position adjusting pins provided in the print block and fit the print head into the print block.

5) Turn the head lever clockwise and secure the print head with screws in the holes B .

NOTE:

Use caution to prevent damage to the element during print head adjustment.

■

Adjusting the print head position

When print tone becomes light from using special paper with improper print head position, please follow the procedure below and adjust the print head position.

NOTE:

Never loosen screws C unless print position fine adjustment is required because they have been adjusted properly. Doing so will change the adjustment.

2-10


EM18-33011



Print Head Bracket

Print Head

(securing the print head)

(securing the adjusting pin)

(Print Head Position

Adjusting Pin)

Fig. 2-16

(1) Loosen the screws c securing the print head position adjusting pin.

(2) Loosen the screws b one by one, slightly move the print head backward or forward, and then tighten the screws b and c . Ensure that the print head is parallel to the platen. If not, print tone will be uneven.

(3) Make a test print and if necessary, repeat Step 2) until the printer prints properly.

2.7 Replacing the Platen and Feed Roller

CAUTION:

1. NEVER remove the four screws painted red fixing the right plate and reinforcing plate. (See

Fig. 2-16)

2. The pinch roller belt assembled inside the printer does not need to be replaced because it receives less load.

1) Remove the front plate and belt cover. (See Fig. 2-6.)

2) Turn the head lever counterclockwise, then release the ribbon shaft holder plate.

Head Lever

E-ring (M3)

Hold Shaft

2-11

Ribbon Shaft Holder Plate

Fig. 2-17


EM18-33011


2.7 Replacing the Platen and Feed Roller

3) Disconnect the connector for the strip sensor (LED).

4) Remove the six screws (FL-4x6, B-4x12 and P-3x12) to detach the right plate Ass’y.

Right Plate

Screw (B-4x12)

Screw (FL-4x6)

Connector

Strip Sensor (LED)

Screws painted red


Screw (B-4x12)

Screw (P-3x12)

Fig. 2-18

NOTE:

The machine with a serial number of 4Txxxxxx or later is not equipped with the red screws because of the change in the right plate shape.

5) Loosen the two screws (SM-4x8B) fixing the stepping motor to loosen the platen belt and feed roller belt.

6) Remove the platen belt to detach the platen. Remove the feed roller belt to detach the feed roller.

7) Remove both bearings from the platen or feed roller.

Feed Roller Belt

Holder

Feed Roller (Gray)

Platen Belt

Holder

Holder

Platen (Black)

Fig. 2-19

8) Replace the platen and feed roller, put on the belt and assemble it with the printer. The longer belt is the platen belt.

9) Attach the right plate.

10) Hold down the stepping motor and secure it so that the belts have no slack or disengagement.

11) Reassemble in the reverse order of removal.

2-12


EM18-33011

2.8 Replacing the Paper Sensor

2.8 Replacing the Paper Sensor

NOTE:

Turn the knob until the paper sensor reaches full forward.

1) Disconnect the connector for the strip sensor (LED) to remove right plate ass’y. (See Figs. 2-17 and

2-18.)

2) Disconnect the connectors for the paper sensor.

3) Remove M1.5 E-ring, M3 washer and paper sensor unit.

4) Remove M1.5 E-ring, turn the knob counter clockwise, then remove the paper sensor.

Connector (4 pin)

Connector (2 pin)

Washer (M3)

(24A62101030)

E-ring (M1.5)

(24A64250F50)

Paper Sensor

Sensor Shaft

E-ring (M1.5)

(24A64250F50)

Knob

Fig. 2-20

5) Replace the paper sensor and reassemble in the reverse order of removal.

6) After replacing the paper sensor, refer to page 6-32/6-33 and adjust the voltage.

2.9 Replacing the Ribbon Back Tension Block

1) Turn the head lever counterclockwise, then release the ribbon shaft holder plate.

2) Remove the M3 E-ring and the two M3 washers to remove the ribbon back tension block. At this time, remove the back tension stopper and ribbon back tension washer from the ribbon back tension block.

Ribbon Back Tension Washer

Back Tension Stopper

Ribbon Back Tension Block

Washer (M3)

(24A62101030)

E-ring (M3)

(24A64050030)

3) Replace the ribbon back tension block and reassemble in the reverse order of removal.

Fig. 2-21

2-13


EM18-33011

(Revision Date: Sep. 29, '95)

2.10 Replacing the Pinch Roller Shaft Ass'y

2.10Replacing the Pinch Roller Shaft Ass’y

1) Turn the head lever to position 3 , and release the ribbon shaft holder plate.

2) Remove the black screw to detach the media guide plate.

Media Sensor

1.5 ~ 2.5 mm

Printer Block Base

Media Guide Plate

Black Screw

(HAA-0004001)

Fig. 2-22

3) Remove the SM-4x8B screw to detach the spring plate.

4) Remove the six B-4x12 screws to detach the pinch roller cover.

5) Remove the E-5 E-ring to loosen the pinch roller belt, and remove the pinch roller shaft ass’y.

E-5

SM-4x8B

Spring Plate

Pinch Roller Belt

Pinch Roller Cover

Pinch Roller Shaft Ass'y

W-8

Pinch Roller Cover

B-4x12

Fig. 2-23

6) After replacing the pinch roller shaft ass’y, make the following adjustment while you reassemble the pinch roller shaft ass’y in the reverse order of removal.

2-14


EM18-33011



■

Adjustment

1. Install the pinch roller unit so it parallels the base. If it does not, change the engaging position of the pinch roller belt and the pulley.

Pinch Roller Belt

Pinch Roller Unit

Pulley

Fig. 2-24

2. Attach the jig to the platen, feed roller and pinch roller shaft as shown in the figure below.

Then attach the pinch roller cover to the pinch roller frame with the three B-4x12 screws.

Then secure the pinch roller frame with the three B-4x12 screws.

Pinch Roller Cover

B-4x12 (6 screws)

Jig

Fig. 2-25

NOTES: 1. Replace the platen and the feed roller prior to attaching the jig.

2. Attach the jig while the pinch roller frame is tentatively attached to the main frame with the

B-4x12 screws. Secure the pinch roller cover to the pinch roller frame with the three B-4x12 screws, then tighten the other side of the screws.

3. The flat top of the pinch roller frame must be installed in parallel to bosses on the printer frame.

Check

1

Check if excessive load is applied to the jig after the above NOTE 2.

(For example, check if the pinch roller frame moves when the jig is removed.)

2 Check that there is no gap caused by a slant shaft between the pinch roller and the feed roller when the pinch roller is lowered.

2-15


EM18-33011



3. Turn the head lever clockwise to lock the pinch roller shaft ass’y. Attach the spring plate to the pinch roller frame with the two SM-4x8B screws, pushing the spring plate toward the rear of the printer.

SM-4x8B

Pinch Roller Frame

Spring Plate

Pinch Roller Shaft Ass'y

Fig. 2-26

NOTE:

Check that the pinch roller shaft ass’y moves up and down smoothly when turning the head lever clockwise/counterclockwise.

4. Install the media guide plate to the printer so there is a 1.5 to 2.5 mm gap between the media guide plate and the printer block base.

2.11 Correcting Skew Printing

• If media still skews after adjusting the pinch roller shaft ass’y with the jig, follow the procedure below to correct the skew problem.

1. Check if the media skews right or left.

2. Loosen the B-4x12 screw to move the pinch roller cover to the front or rear of the printer depending on the skew direction.

Fig. 2-27

When the media skews right, move the pinch roller cover to the front.

When the media skews left, move the pinch roller cover to the rear.

• If a paper skew problem should occur when using rolls wound with labels facing outside after completing the modification, adjust the paper guide as follows.

* In case the label skews to the right side of the print head, move the guide downward.

* In case the label skews to the left side of the print head, move the guide upward.

Guide Plate

Fig. 2-28

2-16

3. INSTALLATION PROCEDURE FOR THE OPTIONAL EQUIPMENT

EM18-33011


3.1 High Speed PC Interface Board (B-4800-PC-QM)

3. INSTALLATION PROCEDURE FOR THE OPTIONAL

EQUIPMENT

WARNING!

Make sure to unplug the power cord before installing the optional equipment.

3.1 High Speed PC Interface Board (B-4800-PC-QM)

The high speed PC interface board can be used together with the IBM PC-AT or its compatible machine only.

Description

BPE PC board

BPC PC board

Printer cable

Cable support

Q'ty/Unit

1

1

1

1

Description

Locking support

Program diskette

Manual

Q'ty/Unit

2

1

1

1.

Remove the top cover and left side cover. (See Fig. 2-1.)

2.

Remove the two FL-3 x 5 screws to detach the blind plate.

3.

Pass the printer cable through the opening.

4.

Fasten the ground wire of the printer cable to the CPU PC board at the upper right with the SM-3 x

6B screw securing the CPU PC board.

5.

Attach the two locking supports to the main frame plate. Install the BPE PC board aligning with the connector (CN10) and locking supports.

Ground Wire

Main Frame Plate

Opening

Connector (CN10)

CPU PC Board

Blind Plate

Screw (FL-3x5)

Screw (SM-3x6B)

Locking Supports

BPE PC Board

Printer Cable

Fig. 3-1

3-1


EM18-33011


3.1 High Speed PC Interface Board (B-4800-PC-QM)

6.

Connect the printer cable to the connector (CN1) on the BPE PC board.

7.

Put the cable strain relief of the printer cable in the notch of the cable support plate. Secure the cable strain relief to the cable support plate by turning the nut.

8.

Attach the cable support plate to the printer with the FL-3X5 screws removed in step 2.

BPE PC Board

Cable Support

Connector (CN1)

Cable Strain Relief

Nut

Printer Cable

Screw (FL-3x5)

Fig. 3-2

9.

Reassemble in the reverse order of removal.

10. Following procedure should be employed with your PC after this.

11. Set the DIP SW. on the BPC PC board for the I/O address according to your PC.

12. Install the BPC PC board on the expansion port bus line of your PC.

13. Connect the printer cable mentioned in step 5 to the BPC PC board.

14. Insert the attached FDK into the FDD and install the data in the hard disk. Since the installation procedure is different between MS-DOS and Windows, refer to the attached manual.

15. Perform a motion check.

3-2


EM18-33011

(Revision Date: Nov. 21 '97)

3.2 Cutter Module (B-4205-QM)

3.2 Cutter Module (B-4205-QM)

Description

Cutter Unit

Cutter Cover

Take-up/Cutter Harness

Q'ty/Unit

1

1

1

Description

Cutter Attaching Screw

Screw (FL-4x6)

Cleaner

Q'ty/Unit

2

1

1

1. Remove the top cover and left side cover. (See Fig. 2-1.)

2. Remove the front plate. (See Fig. 2-6.)

3. Remove the screw (SM-4 x 8B) and two connectors to detach the operation panel.

Screw (SM-4x8B)

Connector

Operation Panel

Fig. 3-3

4. Install the cutter unit with the attached screws (cutter attaching screw, FL-4 x 6).When installing the cutter, make sure that the guide is not in contact with the platen. If it is, print failure or noise may be caused.

Cutter Unit

Platen


3-3

Cutter Guide

Screw (FL-4x6)

Fig. 3-4


EM18-33011


3.2 Cutter Module (B-4205-QM)

5. Connect the take-up/cutter harness to CN1 on the Cutter I/F PC board and CN15 on the CPU PC

Board, then fix it with the clamp.

Clamp

CPU PC Board

Take-up/Cutter Harness

6. Mount the cutter cover with the two white screws.

Cutter Unit

Cut I/F PC Board

Connector (CN1)

Fig. 3-5

Screw


Cutter Cover

Fig. 3-6

7. Reassemble the left side cover and the top cover in the reverse order of removal.

8. After reassembly is complete, perform a test print to confirm that the cutter works properly.

After printing a print sample at a speed of 6"/sec., feed the media about 33 mm and check that the swing cutter works without error. After cutting the media, feed the media about 33 mm in the reverse direction and check that it correctly stops at the print start position.

NOTES: 1. If the top edge of label winds onto the platen in cut issue, set DIP SW. 1-5 to ON.

(Refer to the Owner’s Manual)

2. Retain the parts that are removed during installation of the cutter unit. They will be required when the printer is modified to a standard type.

Removed Parts

Front plate

Q'ty/Unit

1

Removed Parts

Black screws

Q'ty/Unit

2

3-4


EM18-33011

(Revision Date: Aug. 11 '95)

3.3 Memory Module

■

Adjusting the Cutter Guide Plates

After replacing the cutter unit the following adjusting procedure should be employed to prevent paper jams.

1. Attach the cutter guide plate A with two SM-4 x 6C screws so that the fixed cutter is positioned

0.1 mm to 0.4 mm above the bottom of the cutter guide plate A.

2. Attach the cutter guide plate B with two FL-4 x 8 screws so that there is a clearance of 0.5 mm between the cutter guide plate A and cutter guide plate B using a clearance gauge.

Screw (SM-4x6C)

Cutter Guide Plate A

Fixed Cutter

Cutter Guide Plate B

Screw (FL-4x8)

Fig. 3-7

3.3 Memory Module

1. Remove the top cover and left side cover. (See Fig. 2-1.)

2. Hold the memory module so that the Pin 1 is on the upper right, then solder the memory module to the CPU PC board. Expanding the memory must be performed in sequence, IC21 and IC22.

3. Reassemble the left side cover in the reverse order of removal.

3-5

Fig. 3-8


EM18-33011


3.4 Ribbon Saving Module (B-4905-R-QM)

■

Expansion memory and drawing size

Applicable

Type

Old CPU PC

Board

(Ref. No.

0Dxxxxxx or earlier)

RAM

Capacity

512KB

1MB

Max. drawing size (normal)

(W) x (H) (mm)

Max. drawing size (on-the-fly)

(W) x (H) (mm)

Remarks

Batch

Strip Auto-cut

104.0 x 384.0

Batch Strip Auto-cut

104.0 x 192.0

Standard

104.0 x 896.0

104.0 x 448.0

((IC21)

Option

104.0 x 896.0

104.0 x 448.0

(IC21,22)

Standard

(IC19)

NEW CPU PC

Board

(Ref. No.

0Exxxxxx or later)

2MB

NOTE:

Addition of the D-RAM can expand the memory of the old CPU PC board up to 1MB, however, the expansion of the memory module is not required for the new CPU PC board, which is equipped with the 2MB memory as standard.

3.4 Ribbon Saving Module (B-4905-R-QM)

Description

Ribbon Saving Module

Q'ty/Unit

1

1. Turn the head lever counterclockwise to release the ribbon shaft holder plate.

2. Remove the ribbon stopper from the ribbon shaft on which the ribbon is wound. Before removing the ribbon stopper, check its attaching direction for later installation. Remove the ribbon stopper from the ribbon shaft on which the ribbon is wound.

3. Remove the two SM-4 x 8 screws to detach the solenoid attaching plate.

Screw (SM-4x8B)


Ribbon Shaft

Ribbon Stopper

Fig. 3-9

Print Block

3-6


EM18-33011


3.4 Ribbon Saving Module (B-4905-R-QM)

4. Pass the solenoid harness of the ribbon saving module through the opening from the print block side and connect to CN14 on the CPU PC board. Fix the harness with the clamp.

5. Install the ribbon saving module on the print block.

6. Assemble the solenoid unit so that the head up link engages the spring pin.

7. Secure the ribbon saving module with the SM-4x8B screws removed in Step 3.

Ribbon Saving Module

CN14

Screw (SM-4x8B)

CPU PC Board

Opening

Solenoid Harness

Clamp

Print Block

Solenoid

Ribbon Shaft

Spring Pin

Head Up Link

Fig. 3-10

8. Set the DIP SW 1-1 to ON.

NOTE:

Make sure to remove any dust that appears during removal or installation because it may affect the print quality.

CAUTION: Take care to orient the screws so that they are vertically aligned with the ribbon saving module.

3-7


3.5 Strip Module (B-4905-H-QM)

Description

Rewinder Ass'y

Rewind Full Sensor (LED)

Strip Sensor (Tr)

Strip Sensor (LED)

Rewind Paper Guide

Q'ty/Unit

1

1

1

1

1

Description

Rewinder Guide Plate

Screw (FL-4x6)

Screw (SM-3x6B)

Screw (SM-4x6B)

Q'ty/Unit

1

4

1

2

1.

Remove the top cover and left side cover (See Fig. 2-1.)

2.

Remove the operation panel. (See Fig. 3-3.)

3.

Fasten the rewind paper guide to the base with the two SM-4 x 6B screws.

Rewind Paper Guide

SM-4x6B

EM18-33011


3.5 Strip Module (B-4905-H-QM)

Base

Fig. 3-11

3-8


EM18-33011


4.

Pass the take-up harness of the rewinder ass’y and the longer harness of the rewind full sensor through the hole of the main frame. Connect the take-up harness and rewind full sensor harness to CN15 and CN5 on the CPU PC board respectively. Fix the harness at two points with the clamps.

5.

Connect the connector of the rewind full sensor (LED) with the other harness of the rewind ass’y.

6.

Align the notch of the take-up holder with the screw hole of the rewinder ass’y and attach it to the printer with four FL-4 x 6 screws.

7.

Attach the rewind full sensor (LED) to the base with SM-3 x 6B screw.

CPU PC Board

Rewind Sensor Harness

CN5

Rewind Full Sensor (LED)

Opening

Screw (SM-3x6B)

CN15

Clamp

FL-4x6

Take-up Harness

Notch

Rewinder Ass'y

Take-up Holder

Selection switch

FL-4x6

Fig. 3-12

NOTE:

You should change the selection switch position depending on the usage of the take-up holder.

Improper setting can affect the print quality.

STANDARD/PEEL OFF (STRIP): Batch and strip types

REWINDER: Built-in rewinder type

For the cutter type, the selection switch can be set to either position.

3-9


EM18-33011


8.

Connect the shorter harness of the strip sensor (Tr) with the strip sensor harness (LED).

9.

Pass the other the strip sensor (Tr) harness through the clamp and connect to CN6 on the CPU PC

Board.

10. Secure the strip sensors (Tr) and (LED) with SM-4 x 6B screw.

11. Fix the harness mentioned in Step 7 with the clamp. Be sure to wire the harness along with the main frame, base and right plate.

Connector (CN6)

CPU PC Board

Main Frame

Base

Right Plate

Harness

Clamp

Strip Sensor (Tr)

Harness

Strip Sensor (LED)

Screw (SM-4x6B)

Fig. 3-13

12. Reassemble the operation panel, top cover and left side cover in the reverse order of removal.

13. Set the DIP SW 1-6 to ON.

14. When using the built-in rewinder in Batch mode, fit the rewinder guide plate to the strip shaft, then attach it with the black screws which were removed in step 4.

3-10


EM18-33011

3.6 I/F PC Board (B-4700-IO-QM)

3.6 I/F PC Board (B-4700-IO-QM)

Description

I/F PC Board

Screw (FL-3x5)

Q'ty/Unit

1

1

Description

Locking Support (LCBT-14S)

Q'ty/Unit

3

Locking Support (EMS-14S)

1

1. Remove the top cover and left side cover (See Fig. 2-1.)

2. Remove the two FL-3 x 5 screws to detach the blind plate A.

3. Attach the four locking supports to the main frame, then install the I/F PC board aligning with the CN4 on the CPU PC board and the locking supports.

4. Secure the I/F PC board with FL-3 x 5 screw.

Screw (FL-3x5)

Blind Plate A

Locking Support

(LCBT-14S)

Main Frame

CPU PC Board

Screw (FL-3x5)

I/F PC Board

Locking Support

(EMS-14S)

Locking Support

(LCBT-14S)

Fig. 3-14

5. Reassemble the top cover and left side cover in the reverse order of removal.

3-11


EM18-33011


3.7 Fanfold Paper Guide Module (B-4905-FF-QM)

3.7 Fanfold Paper Guide Module (B-4905-FF-QM)

Description

Fanfold Paper Guide (rear)

Fanfold Paper Guide (front)

Q'ty/Unit

1

1

1. Open the top cover.

2. Remove the T-4 x 8 screws to detach the paper guide ass'y at the center of the printer and attach the fanfold paper guide (front) with these same screws.

Fanfold Paper Guide (front)

Screw (T-4x8)

Fig. 3-15

3. Remove the FL-4 x 5 screws to detach the blind plate on the back of the printer and attach the fanfold paper guide (rear) with the same screws.

Screw (FL-4x5)

Fanfold Paper Guide (rear)

Screw (FL-4x5)

3-12

Fig. 3-16

4. MECHANISM DESCRIPTION

EM18-33011

4.1 Cutter Drive (Cutter mode)


4.1 Cutter Drive (Cutter mode)

The printer supplies DC +27 V to the cutter motor to rotate the cutter motor and clutch counter clockwise.

The arm swings like a pendulum and moves the fixed slide cutter up and down to make a cut.

Micro Switch

Fixed Cutter

Slide Cutter

Slide Cutter

Cutter Motor

Cutter Motor

Clutch

Arm

Fig. 4-1

After making a cut the arm turns the micro switch off and the cutter home position is detected.

When the cutter does not return to the home position because of a paper jam, an error occurs and the next piece of paper will not be cut.

Fixed Cutter

Micro Switch

Slide Cutter

Slide Cutter

Clutch

Cutter Motor

Timing chart

+27 MOTOR

CHOME

Micro Switch

Open

Cutter Motor

Close

Clutch

Open

Arm

Cutting

(one cycle)

Fig. 4-2

4-1


4.2 Harness Wiring

LCD Harness

HS Harness SENSOR Harness

LED Harness

EM18-33011

4.2 Harness Wiring

LCD Harness

LED Harness

Inlet Ass'y

DC Motor Harness

TH Sensor

HP Harness Clamp

Clamp

CPU PC Board Ass'y

Clamp

Stepping Motor

PS Unit

PS Harness

Fig. 4-3

4-2

5. TROUBLESHOOTING

EM18-33011

5. TROUBLESHOOTING


Problems Cause

• Replace the power cable or power inlet.

Solution

Power is not turned

ON.

1. Input voltage to the printer is not within the rated voltage.

(Check by CN1 on the PS unit.)

2. Output voltage from the printer is not within the rated voltage.

(Check that the voltage between Pin 4 and Pin 6 (GND) of CN2 on the PS unit is 27 V.

And check the voltage between Pin 1 and Pin 3 (GND) is 5 V.)

3. CPU PC board is not applied with voltage.

(Check the voltage between Pin 1 and

Pin 3 (GND) of the CN18 on the CPU

PC board is 27 V.)

4. Failure of CPU PC board.

• Replace the PS unit.

• Replace the power harness.

• Replace the CPU PC board.

LED or LCD does not light.

1. Failure of the LED board/LCD

2. Failure of the LCD/LED harness

3. Failure of the CPU PC board

Poor printing.

• Replace the LED board/LCD.

• Replace the LCD/LED harness.


1. The print paper is of poor quality.

2. Dirty print head

3. The head lever fastens the print head incompletely.

4. Alignment adjustment of the print head is improper.

• Use the media approved by

TOSHIBA TEC.

• Clean the print head.

• Fasten the head lever completely.

• Re-adjust the head.

Printer does not print.

1. Print head failure

2. Connection of the print head connector is incomplete, a bad contact, or broken wires.

3. Failure in the rewinding/feeding of the ribbon.


5. Failure of the software

6. Failure of the printer cable

• Replace the print head.

• Connect the harness completely, or replace the harness.

• Replace the ribbon rewind motor, ribbon feed motor or CPU PC board.


• Check the program.

• Replace the printer cable.

5-1


EM18-33011


5. TROUBLESHOOTING

Problems

Dot missing

Blurred print

Ribbon wrinkle

Ribbon end error

Label feed failure

Cause

1. Broken element of print head

2. Broken wires of print head cable


1. Poor quality of media.

2. Dust is attached to the media.

Solution

• Replace the print head.

• Replace the print head harness.


• Use only TOSHIBA TEC specified media.

• Clean the print head and remove the dust from the media.

1. Poor quality of the ribbon

2. Ribbon is not rewound or fed smoothly.

• Use only TOSHIBA TEC specified ribbon.

• Replace the ribbon rewind motor or ribbon feed motor.

1. Poor quality of the ribbon

2. Improper voltage applied to the ribbon end sensor

3. Failure of the ribbon end sensor

4. Failure of the circuit which controls the ribbon end sensor.

• Use only TOSHIBA TEC specified ribbon.

• Refer to page 2-3 to adjust the ribbon end sensor.

• Replace the ribbon end sensor.


1. Paper is not set properly.

2. Paper of poor quality

3. Improper adjustment of the feed gap sensor or black mark sensor.

4. Failure of the feed gap sensor or black mark sensor

5. Labels cannot be stripped off the backing paper or the backing paper with labels cannot be wound properly.

6. The cutter mechanism is not installed properly.

7. Failure of the stepping motor

• Set the paper properly.

• Use the paper approved by

TOSHIBA TEC.

• Re-adjust the sensor.

• Replace the feed gap sensor or black mark sensor.

• Replace the take-up motor or CPU

PC board.

• Install the cutter mechanism properly.

• Replace the stepping motor or

CPU PC board.

Communication error

1. Failure of the communication cable

2. Failure of the RS-232C connector

3. Failure of the communication connector

4. Failure of the PC or application software


• Replace the cable.

• Replace the connector.

• Replace the connector.

• Modify the program.

• Replace IC3 (MC145407).

If the trouble is not solved, replace the CPU PC board.

5-2

EM18-33011


TABLE OF CONTENTS

Page

6. DIAG. TEST OPERATION .......................................................................6- 1

6.1

OUTLINE OF THE DIAG. TEST OPERATION ................................ 6- 1

6.2

SELF TEST MODE .......................................................................... 6- 3

6.2.1

Maintenance Counter Printing ........................................... 6- 3

6.2.2

Automatic Diagnostic Printing ............................................ 6- 6

6.3

PARAMETER SETTING MODE ...................................................... 6-12

6.3.1

Feed Length Fine Adjustment ............................................ 6-14

6.3.2

Cut/Strip Position Fine Adjustment .................................... 6-15

6.3.3

Back Feed Length Fine Adjustment ................................... 6-16

6.3.4

X Axis Fine Adjustment ...................................................... 6-21

6.3.5

Print Tone Fine Adjustment ............................................... 6-23

6.3.6

Character Code Selection .................................................. 6-24

6.3.7

Font Zero Selection ............................................................ 6-25

6.3.8

Control Code Selection ...................................................... 6-26

6.3.9

Ribbon Type Selection ....................................................... 6-28

6.3.10 Ribbon Motor Drive Voltage Fine Adjustment .................... 6-29

6.3.11 Strip Wait Status Setting .................................................... 6-30

6.3.12 Threshold Manual Fine Adjustment for the Black Mark Sensor ....................................................... 6-31

6.3.13 Threshold Manual Fine Adjustment for the Feed Gap Sensor ......................................................... 6-32

6.3.14 Kanji Code Selection .......................................................... 6-35

6.3.15 Motor Type Selection ......................................................... 6-36

6.3.16 Euro Font Code Selection .................................................. 6-37

6.3.17 Transmission Control Mode Selection ............................... 6-38

6.3.18 Reset selection when the INPUT • PRIME Signal is ON. .. 3-39

6.4

TEST PRINT MODE ........................................................................ 6-40

6.4.1

Normal Test Print ............................................................... 6-40

6.4.2

Process Test Print .............................................................. 6-45

6.5

SENSOR SETTING MODE .............................................................6-47

6.5.1

Thermistor Check ............................................................... 6-47

6.5.2

Black Mak Sensor Adjustment ........................................... 6-48

6.5.3

Feed Gap Sensor Adjustment ............................................ 6-49

6.5.4

Paper End Setting for Black Mark Sensor ......................... 6-50

6.5.5

Paper End Setting for Feed Gap Sensor ........................... 6-51

6.6

RAM CLEAR MODE ........................................................................ 6-52

6.6.1

Maintenance Counter Clear ............................................... 6-54

6.6.2

Parameter Clear ................................................................. 6-55

CAUTION:

1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA

TEC.

2. The contents of this manual may be changed without notification.

3. Please refer to your local Authorized Service representative with regard to any queries you may have in this manual.

6. DIAG. TEST OPERATION

EM18-33011


6.1 OUTLINE OF THE DIAG. TEST OPERATION


6.1 OUTLINE OF THE DIAG. TEST OPERATION

In system mode the diag. test operation is used to diagnose the printer and to set the parameters by using the [FEED], [RESTART] and [PAUSE] keys on the operation panel. Diag. test operation (Type

I

) is started from the power off state and the parameter setting (Type II) is started while the printer is on-line or printing. For further details, please refer to the corresponding pages.

NOTE:

Every size in this manual is written in millimeter. To obtain the size in inch, divide by 25.4.

■

Type I

Power off

Turn on the power while holding down the [FEED] key and [PAUSE] key.

Press the [RESTART] key.

< 1 > D I A G .

V 1 . O A


Press the [FEED] key.

< 2

< 3

>

>

P A R A M E T E R

T E S T P R I N T

S E T





■

Self Test Mode (See page 6-3)

Data from the maintenance counter and automatic diagnosis are printed on the media.

■

Parameter Setting Mode (See page 6-13)

Fine adjustment of the feed length, cut/strip position, back feed, X axis, print tone, and thresholds of the black mark sensor and feed gap sensor, and selection of character font, font zero, control code, ribbon type, ribbon motor torque, strip wait status, Euro font code, transmission control mode, reset ON/OFF when the INPUT • PRIME signal is ON and motor type are available in this mode.

■

Test Print Mode (See page 6-40)

Print condition and test print type (slant line, characters and bar code) are selectable.

■

Sensor Setting Mode (See page 6-47)

< 4



< 5

>

>

S E N S O R

R A M

A D J .

C L E A R

A thermistor check and the adjustment of the black mark and feed gap sensors are available in this mode.

A transmission check is made to both a print head thermistor and an environmental temperature thermistor.

■

RAM Clear Mode (See page 6-52)


Data from the maintenance counter is cleared and parameter setting is initialized in the RAM clear mode.

In system mode the [FEED], [RESTART] and [PAUSE] keys function as described below.

Key Name

[FEED] key

Function

Used to start the system mode as a [PAUSE] key does. Used to select the parameter mode or to fine adjust the parameters in the negative direction ( - ).

[RESTART] key Used to select the parameter mode or to fine adjust the parameters in the positive direction (+)

[PAUSE] key Used to start the system mode as a [FEED] key does and to select the parameter mode. Used as an enter key.

6-1


EM18-33011


6.1 OUTLINE OF THE DIAG. TEST OPERATION

■

Type

II

The parameter setting such as feed length fine adjustment or cut/strip position fine adjustment can be changed while the printer is on-line or printing. Pressing the [PAUSE] key causes the printer to enter parameter setting mode. Reset mode is provided for this procedure to cancel the steps which follow the

[PAUSE] key without turning the power off.

Power on

O N L I N E

Press the [PAUSE] key. (See NOTE 1.)

P A U S E 5

Press the [PAUSE] key.

Hold down the [RESTART] key for more than 3 seconds. (See NOTE 2.)

Indicates the number of remaining media when the

[PAUSE] key is pressed.

< 1 > R E S E T

(See NOTE 3.)


< 2 > P A R A M E T E R S E T

Press the [FEED] key and [RESTART] key at the same time.


Refer to Section 6.3 Parameter Setting Mode for the following procedure.


NOTES: 1. Pressing the [PAUSE] key during printing causes the printer to pause printing and show the number of remaining media.

2. If the [RESTART] key is released within 3 seconds, the printer will resume printing because the [RESTART] key is activated.

3. Since the reset is performed when terminating this mode, the printer cancels the remaining media and returns to on-line mode. This reset will not clear the changed parameter settings.

6-2


EM18-33011

(Revision Date: Jan. 14 '99)

6.2 SELF TEST MODE

6.2 SELF TEST MODE

In self test mode the printer status is printed in two types of sample print.

6.2.1 Maintenance Counter Printing

The data from 1 to 31 on a sample print is printed. This data is the printer status and the value set in the parameter setting mode.

Power off


< 1 > D I A G .

V 1 . O A



Continued on Section 6.2.2

Automatic Diagnostics Printing.

R I B B O N T R A N S .

Select the ribbon type from those at the right by pressing the

[FEED] key or [RESTART] key.


NO RIBBON (No ribbon : Thermal direct)

TRANSMISSIVE

(Transmissive ribbon : Thermal transfer)

NO TRANS.

(Non-transmissive ribbon : Thermal transfer)

M A I N T E N A N C E C O N T


C H E C K I N G & P R I N T

The printer is checking or printing the status

The result of the self test is printed. After printing, the initial display will be shown.

NOTES: 1. If the maintenance counter printing results in an error, the printer will display the error message and stop printing. The error status can be cleared by the [PAUSE] key, however, the display will return to the initial display “<1> DIAG. V1.0A”. Printing is not automatically resumed after the error is cleared.

2. Both label and tag paper can be used for printing.

6-3


EM18-33011


6.2 SELF TEST MODE

■

Sample Print

[Print Condition]

• Preset count

• Print speed

• Sensor

• Printing method :

• Supply length : 50 mm

• Issuing mode : Batch printing

(without rewinder)

1) Maintenance Counter

#

(1)

(2)

(3)

(4)

:

:

: 1

6"/sec.

No sensor

Thermal transfer

Item

Total media distance covered

Media distance covered

Print distance

Cut count

(9)

(10)

(11)

(12)

(13)

(27)

(28)

(25)

(5)

(6)

(7)

(8)

(1)

(2)

(3)

(4)

(26)

(29)

(30)

(31)

(32)

(33)

TL FEED

FEED

PRINT

CUT

1882.3km

20.5km

15.0km

148150

HEAD U/D 170

RIBBON

232C ERR 1

SYS ERR 0

PW FAIL 0

32h

SOLENOID 0h

FONT [PC-850] [0]

CODE [ESC LF NUL]

RIBN [TRANS.]

[PC]

FEED

CUT

BACK

+10.0mm

-5.0mm

+3.0mm

TONE(T) +3step

TONE(D) +5step

[KEY]

FEED

CUT

BACK

TONE(T)

+5.0mm

-1.5mm

+0.5mm

+0step

TONE(D) +1step

X ADJ.

RIBN ADJ. [PC] +0 +0 [KEY]+0 +0

+35.0mm

STATUS [OFF]

THRESHOLD R1.0V

THRESHOLD T 1.4V

KANJI [TYPE1]

MOTOR [TYPE2]

EURO CODE B0H

DTR/RTS [DTR]

INPUT PRIME [ON]

Fig. 6-1

(14)

(15)

(16)

(17)

(18)

(19)

(20)

(21)

(22)

(23)

(24)

Count Condition

Counted when the feed motor drives to feed, print and issue the media. (Counted also during ribbon save operation and back feed.) [See NOTE 2.]

Counted while printing. (Feeding and issuing media, and ribbon saving operation are not counted.) [See NOTE 2.]

Counts every cut. [See NOTE 3.]

Range

0.0 ~ 3200.0

km

0.0 ~ 200.0 km

0.0 ~ 200.0 km

(5)

(6)

(7)

Head up and down count Counts every up and down of the print head using the solenoid for ribbon save operation. (Up+Down=1 count) [See NOTE 3.]

Ribbon motor driving time Counts when the ribbon motor drives to feed, print and issue the

Solenoid driving time media. (The driving time is not counted during ribbon saving operation, but is during back feed.) [See NOTE 4.]

Counted during ribbon saving operation. [See NOTE 4.]

0 ~ 1000000 times

0 ~ 2000000 times

0 ~ 2000 hours

0 ~ 1000 hours

(8)

(9)

RS-232C hardware error count

System error count

(10)

Momentary power failure count

Counted when a parity, overrun or framing error occurs. [See

NOTE 5.]

Counted when a zero-dividing error occurs or undefined command is retrieved.

Counts the number of times the power restores while the CPU is busy after reset.

0 ~ 255 times

0 ~ 15 times

0 ~ 15 times

NOTES: 1. Item from (2) through (10) are initialized to “0” after RAM clear.

2. If the distance is 8.2 m or less, it is rounded down and no data is added to the memory at power off.

3. If the count is 31 counts or less, it is rounded down and no data is added to the memory at power off.

4. If the driving time is 32 sec. or less, it is rounded down and no data is added to the memory at power off.

5. When a sent command results in an error, the same number as the data capacity of the command is counted by byte.

6-4


EM18-33011


6.2 SELF TEST MODE

2) Parameters

#

(11)

(12)

(13)

(14)

(19)

(15)

(20)

(16)

(21)

(17)

(22)

(18)

(23)

(24)

(25)

(26)

(27)

(28)

(29)

(30)

(31)

(32)

(33)

Kanji code type

(Not supported by QQ/QP models)

MOTOR

Item

Character code selection

Font zero selection

Control code selection

Ribbon type selection

Feed length fine adjustment

(PC), (KEY)

Cut/strip position fine adjustment

(PC), (KEY)

Back feed length fine adjustment

(PC), (KEY)

Print tone fine adjustment

(Thermal transfer ) (PC), (KEY)


(Thermal direct) (PC), (KEY)

X axis fine adjustment

Threshold manual fine adjustment for the black mark sensor

Threshold manual fine adjustment for the feed gap sensor

Ribbon Motor

STATUS

EURO font code setting

Transmission Control Mode

Reset selection when the

INPUT • PRIME signal is ON.

PC-850 : PC-850

Contents

PC-8 : PC-8

0 : No slash used.

0 : Slash used.

AUTO : Automatic selection

ESC LF NUL : ESC LF NUL mode

{ } : Mainframe mode

1B 1C 1D

TRANS.

: Manual

: Transmissive ribbon

NON TRANS.

: Non-transmissive ribbon

-50.0 mm to +50.0 mm

-50.0 mm to +50.0 mm

-9.9 mm to +9.9 mm

-10 step to +10 step

-10 step to +10 step

-99.5 mm to +99.5 mm

0.0V to 4.0 V

0.0V to 4.0 V

-15 Strip to +0 Step

1: Strip wait status is not sent to the PC.

2: Strip wait status is sent to the PC.

TYPE1: Windows code

TYPE2:

TYPE1:

TYPE2:

20H to FFH

Original code

SANYO motor

NMB motor

DTR: READY/BUSY (DTR) protocol (DTR/DSR)

RTS: READY/BUSY (RTS) protocol (RTS/CTS)

ON: The printer will restore to the initial status.

OFF: The printer will not restore to the initial status.

6-5


EM18-33011


6.2 SELF TEST MODE

6.2.2 Automatic Diagnostic Printing

The data from 1 to 9 on a sample print is printed.

Power off


< 1 > D I A G .

V 1 . O A



Select the ribbon type from those at the right by pressing the



NO RIBBON (No ribbon : Thermal direct)

TRANSMISSIVE

(Transmissive ribbon : Thermal transfer)

NO TRANS.

(Non-transmissive ribbon : Thermal transfer)


A U T O D I A G N O S T I C


C H E C K I N G & P R I N T

The printer is checking or printing the status

The result of the self test is printed. After printing, the initial display will be shown.

NOTES: 1. If the automatic diagnosis printing results in an error, the printer will display the error message and stop printing. The error status can be cleared by the [PAUSE] key, however, the display will return to the initial display "<1> DIAG. V1.0A". Printing is not automatically resumed.

2. Both label and tag paper can be used for printing.

6-6


EM18-33011

6.2 SELF TEST MODE

■

Sample Print

[Print Condition]

• Preset count

• Print speed

: 1

: 6"/sec.

• Sensor : No sensor

• Printing method : Thermal transfer

• Supply length : 50 mm

• Issuing mode : Batch printing

(without rewinder)

1

2

3

4

5

6

7

8

9

PROGRAM V1.0A

FMBC0035501:2800

MASK V1.0

FMRM0034901:B100

KANJI 0000:0000

0000:0000:0000:0000

EEPROM

DRAM

CARD

SENSOR1

SENSOR2

0K

512KB

0K

00000000,10110011

DIP SW

EXP.I/O

[H]3.1V [A]2.8V

[R]3.3V [T]2.4V

[RANK]3

00000000,00001010

OK

Fig. 6-2

1 PROGRAM/MASK ROM Check

PROGRAM V1.0 A FMBC0035501 : 2800

Checksum

Part No. of ROM or software

Revision No.: Space or A to Z

Software version No.

ROM name

RROGRAM: Program ROM (EP-ROM)

MASK: Mask ROM (Character generator)

NOTES: 1. Software version No., part No. of ROM and checksum vary according to the software version of PROGRAM/MASK ROM.

2. The last two digits of the checksum are usually 0.

2 KANJI ROM Check

KANJI

0000 : 0000

KANJI ROM2 Checksum

KANJI ROM1 Checksum

0000 : 0000 : 0000 : 0000

KANJI OUTLINE ROM4 Checksum




NOTES: 1. Checksum varies according to the software version.

2. When the KANJI ROM or KANJI OUTLINE ROM is not installed, the checksum becomes

“0000”.

3. The last two digits of the checksum are not 0.

6-7


EM18-33011

6.2 SELF TEST MODE

3 EEPROM Check

EEPROM OK

Read/write check

OK: Data in the check area can be properly read/written.

NG: Data in the check area cannot be properly read/written.

EEPROM: Backup memory

4

DRAM Check

DRAM 512KB

Readable/writable area

DRAM: Image buffer memory or work memory

NOTE:

1. If an error is detected during DRAM check, the display of readable/writable area will stop when the error occurs.

5

Flash Memory Card Check

CARD OK

Format check

OK: Formatted

NG: Formatted improperly or no flash memory card is inserted.

Flash memory card

6-8


EM18-33011

6.2 SELF TEST MODE

6 Sensor 1 Check

SENSOR1 0 0 0 0 0 0 0 0 , 1 0 1 1 0 0 1 1

Head up switch status

0: Head opened

1: Head closed

Fixed to 1.

Cutter home potion switch status

0: Home position

1: Other position

Rewind full sensor status

0: Normal

1: Excess

Slit sensor #1 (ribbon rewind) status

0: The detecting point is positioned outside the slit.

1: The detecting point is positioned inside the slit.

Slit sensor #2 (ribbon rewind) status

0: The detecting point is positioned outside the slit.

1: The detecting point is positioned inside the slit.

Fixed to 0.

Strip sensor status

0: Without label

1: With label

Ribbon end sensor status

0: Transmissive (with ribbon)

1: Non-transmissive (ribbon end)

Fixed to 0.

6-9


EM18-33011

6.2 SELF TEST MODE

■

Print status content description of each sensor/switch

Sensor/Switch

Head up switch

Cutter home position switch

Rewind full sensor

Print status content description

Indicates whether the print head is opened or closed.

Indicates whether the cutter is at the home position or not.

Indicates whether the media is wound to peak capacity on the builtin take-up spool or not.

Slit sensor #1 (ribbon rewind)

Slit sensor #2 (ribbon feed)

Controls ribbon motor rotation by detecting the slit on the ribbon rewind motor and the ribbon feed motor. Indicates the position of the slit sensor.

Strip sensor

Ribbon end sensor

Indicates the existence of label in strip mode. When no label is detected (0), the subsequent label is issued, when a label is detected (1), the subsequent label will not be issued until the current label is removed.

The display of the ribbon end sensor only shows whether the ribbon is transmissive or non-transmissive. The status of the ribbon end detection differs according to the parameter setting. The following table shows the parameter settings in the parameter setting mode.

Type of ribbon

Ribbon end sensor

Transmissive

Non-transmissive

Transmissive

Non-transmissive

With ribbon

Ribbon end

Ribbon end

With ribbon

7

SENSOR2 Check

SENSOR2

[H]3.1V [A]2.8V

Environmental temperature thermistor status:

0.0 ~ 5.0 V

Print head thermistor status: 0.0 ~ 5.0V

[R]3.3V [T]2.4V

Feed gap sensor status: 0.0 ~ 5.0V

Black mark sensor status: 0.0 ~ 5.0 V

[RANK 3]

Print head resistance rank: 0 ~ 15

6-10


EM18-33011

(Revision Date: Jan. 13, '95)

6.2 SELF TEST MODE

8 DIP SW Check

DIP SW

8 7 6 5 4 3 2 1 8 7 6 5 4 3 2 1

0 0 0 0 0 0 0 0 0 0 0 0 1 0 1 0

Pin No.

Status

DIP Switch 2

0: OFF (OPEN)

DIP Switch 1

1: ON (SHORT)

0: OFF (OPEN)

1: ON (SHORT)

NOTE:

The DIP switch 1-7 is to be set to 0 (OFF : OPEN) regardless of setting item.

9

EXP. I/O Check

EXP. I/O OK

Loopback test

OK: The circuit has no problem.

NG: The circuit has a problem or loopback jig is not attached.

Expansion I/O PC board

For the loopback test, connect a jig as shown below and check HIGH output / HIGH input and LOW output

/ LOW input.

Vcc

GND

Connector: FCN-781P024-G/P

Fig. 6-3

6-11


EM18-33011


6.3 PARAMETER SETTING MODE

6.3 PARAMETER SETTING MODE

The following items are set in the parameter setting mode. The values set in this mode are printed on the sample print of the maintenance counter. Setting procedure and functions are provided below.

Power off





< 1 > D I A G N O S T I C


V 1 . O A

R I B B O N A D J < F W D >


+ O

< 2

F E

>

E

P A R A M E T E R

D


A D J U S T

S E T

+ 0 . 0 m m


R I B B O N

A D J < B A K >


+ O

S T A T U S T Y P E


1

T H R E S H O L D R


1 .

0 V

C U T A D J U S T + 0 . 0 m m


B A C K F E E D A D J . + 0 . 0 m m


X A D J U S T + 0 . 0 m m


T O N E A D J U S T < T >


T O N E A D J U S T < D >


+ 0

T H

E U

R

R

E S H O L D

O C O D E

T


+ 0

K A N J I C

O D E


T Y P E 1

M O T O R


T Y P E 2


0 .

B

7

0

V

H

F O N T C O D E P C - 8 5 0


D

T R / R T S


D T R

Z E R O F O N T


C O D E

0

A U T O

I N P U T P R I M E


O N

6-12


EM18-33011



■

Parameter Setting Mode Table

Mode Name

FEED ADJUST

CUT ADJUST

BACK FEED ADJ.

X ADJUST

TONE ADJUST <T>

(Thermal transfer printing)

TONE ADJUST<D>

(Thermal direct printing)

FONT CODE

ZERO FONT

CODE

RIBBON

RIBBON ADJ <FWD>

(Ribbon feed motor)

RIBBON ADJ <BAK>

(Ribbon feed motor)

STATUS TYPE

Function

Using this parameter the feed length is fine adjusted.

Using this parameter the cut position or strip position is fine adjusted.

Using this parameter the back feed length from the cut/strip position to the home position is fine adjusted.

This setting is used to finely adjust print position in the X axis.

Using this parameter the print tone is fine adjusted. The longer the print pulse width, the darker the print tone becomes. The shorter, the lighter the print tone becomes.

The character code either PC-850 or PC-8 is selected.

The font zero either 0 or 0 is selected.

The command code out of AUTO, ESC/LF/NUL, or { I } is selected.

Ribbon type either transmissive or non-transmissive is selected.

Using this parameter the torque of the ribbon motors is fine adjusted.

THRESHOLD R

THRESHOLD T

MOTOR

KANJI CODE

EURO CODE

DTR/RTS

INPUT PRIME

Whether or not the strip wait status (05H) is sent in response to the status request command from the PC is selectable.

The threshold of the black mark sensor is manually fine adjusted.

The threshold of the feed gap sensor is manually fine adjusted.

The stepping motor type is selected.

Kanji code either Windows code or original code is selected.

(Not supported by QQ/QP models.)

EURO code is selected from 20H to FFH.

Transmission Control mode is selected from DTR or RTS.

Reset ON/OFF when the INPUT • PRIME signal on is selected.

6-13


EM18-33011


6.3.1 Feed Length Fine Adjustment

Power off


< 1 > D I A G .

V 1 . O A


< 2 > P A R A M E T E R S E T


F E E D A D J .

+ 0 . 0 m m

Press the [FEED] or

[RESTART] key to adjust the feed length.

(See NOTE 1.)

[FEED] key:

Pressing the [FEED] key one time is a -0.5 mm change, up to

-50.0 mm. (See NOTE 2.)

[RESTART] key: Pressing the [RESTART] key one time is a +0.5 mm change, up to

+50.0 mm. (See NOTE 2.)

Press the [FEED] key and [RESTART] key at the same time.



Cut/strip position fine adjustment.

NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward.

2. Max. fine adjustment

±

50.0 mm = Key fine adjustment value (

±

50.0 mm) + PC fine adjustment value (

±

50.0 mm)

When the value reaches the maximum, the value remains unchanged even if the subsequent fine adjustment is performed.

3. A changed feed value is stored in memory by pressing the [PAUSE] key.

6-14


EM18-33011

(Revision Date: Jan. 13, '95)


6.3.2

Cut/Strip Position Fine Adjustment

Power off


< 1 > D I A G .

V 1 . O A


< 2 > P A R A M E T E R S E T

Press the [PAUSE] key twice.

C U T A D J .

+ 0 . 0 m m



(See NOTE 1.)

[FEED] key:


-50.0 mm. (See NOTE 2.)


+50.0 mm. (See NOTE 2.)




Back feed length fine adjustment.

NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward.


±


±


±

50.0 mm)

When the value reaches the maximum, the value remains unchanged even if a subsequent fine adjustment is performed.

3. A changed cut/strip position value is stored in memory by pressing the [PAUSE] key.

4. When using label with length of less than 38 mm, calculate the cut position fine adjustment value using the expression provided on page 6-18.

6-15


EM18-33011


6.3.3

Back Feed Length Fine Adjustment

Power off


< 1 > D I A G .

V 1 . O A


< 2 > P A R A M E T E R S E T

Press the [PAUSE] key three times.

B A C K A D J .

+ 0 . 0 m m



(See NOTE 1.)

[FEED] key:


-9.5 mm. (See NOTE 2.)


+9.5 mm. (See NOTE 2.)




X axis fine adjustment.



±


±


±

9.9 mm)


3. A changed back feed value is stored in memory by pressing the [PAUSE] key.

6-16


■

Feed Length Fine Adjustment Example

+ 0.0 mm

Feed Direction

A A A A

- 10 mm

- 10.0 mm

EM18-33011



Fig. 6-4

Fig. 6-5

+ 10.0 mm

+ 10 mm

A A A A

Fig. 6-6

■

Cut Position Fine Adjustment Example

+ 0.0 mm

Cut Position

Feed Direction

Black Mark

- 12.0 mm

- 10 mm

Print Head

Tag Paper

Platen

Fig. 6-7

Fig. 6-8

+ 10 mm

+ 12.0 mm

Fig. 6-9

6-17


EM18-33011



■

When using a label with a length of less than 38 mm :

Case 1

Conditions: Issue command [ESC]XS, feed command [ESC]T and eject command [ESC]IB are received. Label pitch: 38.0 mm or less, with cut, feed gap sensor, cut position fine adjustment value

±

10 mm or less, and issue mode set to C (cut). When the above conditions are all met, the issue operation in cut issue mode is as follows:

1 Head lifted

5

Head lifted

>

>

2

6

Forward feed to the cut position

Backfeed to the home position

> 3 Head lowered

>

7

Head lowered.

> 4 Cut >

Case 2

Generally the minimum label length which is available in cut mode is 38.0 mm. When using a label with a length of less than 38 mm, the edge of the label may be caught on the print head during back feed to the print start position after cutting the label gap, causing a improper print start position.

In this case set the cut position fine adjustment value after calculating the value using the following formula so that the unprinted label returns to the correct print start position.

However, use of this method will leave one or two printed label(s) between the print head and the cutter. Feed or print the label(s) to remove them.

(a) Formula for cut position fine adjustment value

Cut position fine adjustment value

= (the number of labels left between the print head and the cutter) x (span of label)

= (32.8 mm/label length) x (span of label)

* Omit the decimals of the value obtained by dividing 32.8 mm by the label length for one unit.

A

B

(example) Span of label : 30.0 mm, Label length : 24.0 mm

(32.8 mm/30.0 mm) x 30.0 mm = 1 x 30.0 mm = +30.0 mm

(b) Example

Print Head Position

Cut Position

A

B

A

B

32.8 mm

A

B

C

A

A

B

B

C

C

B

C

D

A

B

B

C

C

D

D

B

1

Idling

2

Printing the first label (A) is completed.

3

Label A is fed to the cut position and the front gap is cut.

4

Label B is fed in the reverse direction to the print start position.

5

Printing the second label (B) is completed.

6

Label B is fed to the cut position and the front gap is cut.

7

Label C is fed in the reverse direction to the print start position.

8

To take away label B, label (C) is fed.

9

Label B is fed to the cut position and the front gap is cut.

0

Label D is fed in the reverse direction to the print start position.

Fig. 6-10

Print Satrt Position

6-18


EM18-33011

(Revision Date: Jul. 28, '94)


■

Strip Position Fine Adjustment Example

Label

+ 0.0 mm

Print Head

Backing Paper

Strip Shaft

Platen

Print Head

+ 3.0 mm

+ 3.0 mm

Backing Paper

Strip Shaft

Platen

Fig. 6-11

Fig. 6-12

- 3.0 mm

Print Head

- 3.0 mm

Platen

Strip Shaft

Fig. 6-13

Backing Paper

NOTE:

The print stop position when printing the label in strip mode varies according to label length for the strip mode printing stops so that the edge of the strip shaft is 4 mm from the middle of the gap. This is because the gap length is programmed as 2 mm. When the gap length is 5 mm or more, the effective print length should be set to the value obtained by subtracting 2 mm from the label pitch, that is, set the gap length to 2 mm. If the print format hangs over the gap as a result, correct the print start position. If the print stop position is improper, refer to Section 6.3.2

and make a fine adjustment.

Label

4 mm

3 mm

2 mm

Strip Shaft

Platen

Backing Paper

Fig. 6-14

6-19


+ 0.0 mm

Feed Direction

■

Back Feed Length Fine Adjustment Example

Print start position

A A A A

+3.0 mm

+3.0 mm

EM18-33011


Fig. 6-14

Fig. 6-15

-3.0 mm

-3.0 mm

A A A A

Fig. 6-16

6-20


EM18-33011


6.3.4

X Axis Fine Adjustment

Power off


< 1 > D I A G .

V 1 . O A


< 2 > P A R A M E T E R S E T

Press the [PAUSE] key four times.

X A D J U S T + 0 . 0 m m


[RESTART] key to fine adjust the print position along the X axis.

(See NOTE 1.)

[FEED] key:


-99.5 mm. (See NOTE 2.)


+99.5 mm. (See NOTE 2.)




Print tone fine adjustment.

NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward.


±

99.5 mm = X axis value


3. A changed X axis is stored in memory by pressing the [PAUSE] key.

6-21


EM18-33011


■

X Axis Fine Adjustment Example

Feed direction

Top down printing

X

Y

+ 0.0 mm

ABC

X

Y

Bottom first printing

-50.0 mm

Fig. 6-18

-50.0 mm

ABC

Fig. 6-19

+ 50.0 mm

+50.0 mm

ABC

Fig. 6-20

NOTES: 4. The X axis fine adjustment is performed to fine adjust the X axis of the drawing in the left or right direction.

5. Adjust the X axis in the effective print range. (After the value reaches the coordinate “0”, the value remains unchanged even if the subsequent fine adjustment is performed in the negative direction.)

6. X axis fine adjustment cannot be used in self test mode or test printing.

6-22


EM18-33011



6.3.5

Print Tone Fine Adjustment

Power off


< 1 > D I A G .

V 1 . O A


< 2 > P A R A M E T E R S E T

Press the [PAUSE] key five times.

T O N E A D J . < T >



(See NOTE 1.)


(See NOTE 3.)

+ 0

(Thermal transfer printing fine adjustment)

[FEED] key:

Pressing the [FEED] key one time is a -1 steps change, up to

-10 steps. (See NOTE 2.)

[RESTART] key: Pressing the [RESTART] key one time is a +1 steps change, up to

+10 steps. (See NOTE 2.)

T O N E A D J . < D >


[RESTART] key to fine adjust the print tone.

(See NOTE 1.)


+ 0

(Thermal transfer printing fine adjustment)

[FEED] key:




+10 steps. (See NOTE 2.)

Press the [PAUSE] key .


Character code selection.


2. A changed print tone value is stored in memory by pressing the [PAUSE] key.

3. Fine adjustment value equals to the sum of the values set by the PC command and system mode (key operation) and each max. value is

±

10 step. However, the upper limit of the adjustment value is decided according to the print speed to protect the print head. If the set value exceeds the following upper limit, it is automatically corrected to the proper value.

Upper limit: 3"/sec.: +10 step, 6"/sec.: +5 step, 10"/sec.: +2 step

6-23


6.3.6

Character Code Selection

Power off


< 1 > D I A G .

V 1 . O A


< 2 > P A R A M E T E R S E T

Press the [PAUSE] key seven times.

F O N T C O D E P C - 8 5 0

Select either chracter code with the [FEED] key or [RESTART]

Key.(See NOTE1.)

PC-850

PC-8

EM18-33011





Font zero selection.


2. A changed font code is stored in memory by pressing the [PAUSE] key.

6-24


EM18-33011


6.3.7

Font Zero Selection

Power off


< 1 > D I A G .

V 1 . O A


< 2 > P A R A M E T E R S E T

Press the [PAUSE] key eight times.

Z E R O F O N T 0

Select either zero font with the

[FEED] key or [RESTART] key. (See NOTE 1.)

0 (without slash)

0 (with slash)






2. A changed zero font is stored in memory by pressing the [PAUSE] key.

6-25


EM18-33011



6.3.8

Control Code Selection

Power off


< 1 > D I A G .

V 1 . O A


< 2 > P A R A M E T E R S E T

Press the [PAUSE] key nine times.

C O D E A U T O

Select control code with the

[FEED] key or [RESTART] key. (See NOTE 1.)

When "MANUAL" is selected, go to (A) on the next page.

(B)


AUTO : (Automatic selection)

ESC, LF, NUL : (Manual selection)

{ ,|, } : (Manual selection)

MANUAL : (control codes should be specified.)



Ribbon type selection.


2. A changed control code is stored in memory by pressing the [PAUSE] key.

3. When “AUTO”, “ESC, FL, NUL”, or “{ ,I, }” is selected, be sure to select the Non-transmissive ribbon in the ribbon type selection operation.

4. When “MANUAL” is selected be sure to specify all the control codes 1 to 3. Failure to do this disables selection of “MANUAL”.

6-26


EM18-33011



(A)

C O D E M A N U A L

Press the [PAUSE] key.

Change the control code.

C O N T R O L C O D E


1 B

Set the control code 1.

(equivalent to ESC, {.)

C O N T R O L C O D E 2 1 C



(equivalent to LF, .)

C O N T R O L C O D E 3 1 D

Go to (B) on the previous page.


(equivalent to NUL, }.)

NOTE:

Refer to the following the selection of the control codes 1 to 3.

(RESTART)

C O N T R O L C O D E 1

(FEED)

O 0

(RESTART)


(FEED)

1 A

(RESTART)


(FEED)

1 B

(RESTART)


(FEED)

1 C

(RESTART)


(FEED)

F F

6-27


EM18-33011



6.3.9

Ribbon Type Selection

Power off


< 1 > D I A G .

V 1 . O A


< 2 > P A R A M E T E R S E T

Press the [PAUSE] key ten times.


Select either ribbon type with the [FEED] key or [RESTART] key. (See NOTE 1and 2.)

Transmissive ribbon

Transmissive: With ribbon

Non-transmissive: Ribbon end

Non-transmissive ribbon

Transmissive: Ribbon end

Non-transmissive: With ribbon

Press the [RESTART] key. (See NOTE 3.)



Ribbon Motor Drive Voltage

Fine Adjustment.


2. Non-transmissive (NON TRANS.) ribbon cannot be used so the ribbon type must be set to transmissive (TRANS.) ribbon.

3. A changed ribbon type is stored in memory by pressing the [PAUSE] key.

6-28


EM18-33011

(Revision Date: Jun. 28 '96)


6.3.10 Ribbon Motor Drive Voltage Fine Adjustment

Power off


< 1 > D I A G .

V 1 . O A


< 2 > P A R A M E T E R S E T

Press the [PAUSE] key eleven times.

R B N A D J < F W >


[RESTART] key to fine adjust the feed motor voltage. (See NOTE 1.)

+ 0

(Ribbon feed motor voltage fine adjustment)

[FEED] key:






(See NOTE 3.)

R B N A D J < B K >


[RESTART] key to fine adjust the rewind motor voltage. (See NOTE 1.)


+ 0

(Ribbon rewind motor fine adjustment)

[FEED] key:





NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward.

2. Max. fine adjustment -15 steps = Key fine adjustment value (-15 steps)+PC fine adjustment value (-15 steps)


3. A changed motor voltage value is stored in memory by pressing the [PAUSE] key.

4. One step corresponds to 5% of the standard voltage and up to 75% of the voltage can be decreased.

6-29


EM18-33011



6.3.11 Strip Wait Status Setting

Power off


< 1 > D I A G . V 1 .

0 A


< 2 > P A R A M E T E R S E T

Press the [PAUSE] key thirteen times.

S T A T U S T Y P E

1


[RESTART] key to select the strip wait status.

[FEED] key:

Status type 2: A strip wait status is sent.

[RESTART] key:

Status type 1: A strip wait status is not sent.


(See NOTE 1.)

Press the [FEED] and

[RESTART] key at the same time. (See NOTE 1.)

NOTE:

When the status type 1 is selected, the printer will send (00H) in response to the status request command sent from the PC while a label stays at the strip sensor (when idling, after feeding, or all printing finished).

When the status type 2 is selected, the printer will send (05H) in response to the status request command sent from the PC while a label stays at the strip sensor (when idling, after feeding, or all printing finished.)

If the status request command is sent during printing, the printer will always send (05H) regardless of the setting.

6-30


EM18-33011



6.3.12 Threshold Manual Fine Adjustment for the Black Mark Sensor

Power off


< 1 > D I A G .

V 1 . O A


< 2 > P A R A M E T E R S E T

Press the [PAUSE] key fourteen times.

T H R E S H O L D R 1 . 0 V

Press the [FEED] key or [RESTART] key to fine adjust the threshold for the black mark sensor manually.

[FEED] key:

Pressing the [FEED] key one time is a -0.1V change, up to

0.0V.

[RESTART] key: Pressing the [RESTART] key one time is a +0.1V change, up to

4.0V.




Threshold Manual Fine Adjustment for the Feed Gap Sensor.


2. A changed threshold fine adjustment value is stored in memory by pressing the [PAUSE] key.

3. The above operations do not require any more threshold setting.

6-31


EM18-33011



6.3.13 Threshold Manual Fine Adjustment for the Feed Gap Sensor

Power off


< 1 > D I A G .

V 1 . O A


< 2 > P A R A M E T E R S E T

Press the [PAUSE] key fifteen times.

T H R E S H O L D T 1 . 4 V

Press the [FEED] key or [RESTART] key to fine adjust the threshold for the feed

Gap sensor manually.

[FEED] key:

Pressing the [FEED] key one time is a -0.1V change, up to

0.0V.

[RESTART] key: Pressing the [RESTART] key one time is a +0.1V change, up to

4.0V.




Kanji Code Selection.


2. A changed threshold fine adjustment value is stored in memory by pressing the [PAUSE] key.

3. The above operations do not require any more threshold setting.

6-32


EM18-33011



• How to Calculate Threshold Fine Adjustment Value

If the following cases occurred, threshold value for the paper sensors should be fine adjusted after referring to the next page.

Case 1:

When using tag paper, the black mark and the print area are distinguished from each other by the 1.5V

or more difference of sensor output voltage. If a low-sensitive sensor is installed in the printer, it may not detect 1.5V or more difference between the black mark and the print area. This may cause the printer to feed over one and a half tags, and then stop with “PAPER JAM” displayed.

Case 2:

The presence and lack of label are distinguished from each other by the reflective sensor voltage. When the voltage is more than 1.5V, it is regarded as the presence of paper. And less than 1.5V is regarded as the paper end. If a low-sensitive-sensor is used, 1.5V or more may not be detected at the backing paper since the reflectance of backing paper is low. In such case, more than 5mm-long gap is regarded as the no paper. And trying to print or feed the label when the sensor stops at the gap results in a NO

PAPER error. This problem tends to occur when using labels with thin backing paper.

Case 3:

If the reflective sensor’s output voltage when detecting no paper is 1.5V or more, the sensor does not recognize the actual paper end during printing. Accordingly, the printer continues to print despite of the paper end. This problem may occur on printers of which the resistors on the CPU PCB have been changed according to the Technical Information #SVM7A1010/1 (issued on April 16, 1997).

Case 4:

When using perforated fanfold labels, the transmissive sensor mistakes the perforation on the gap for a print area, resulting in a PAPER JAM error.

Case 5:

When using such a particular label stock that a black mark is printed on every two or three gaps, the sensor detects three different voltages at the label, unmarked gap and black mark, respectively. The sensor cannot distinguish the unmarked gap from the black mark, so the printer stops with displaying

“PAPER JAM”.

6-33


EM18-33011



NOTE:

The following operation cannot be performed unless the sensor type is changed by the issue command or feed command.

(1) Using the sensor adjustment in Diag. mode, measure the sensor voltage at the following four points.

Label: Print area Backing paper

Tag paper: Print area Black mark

Example:

[ R E F L E C T I V E ] 2 . 8 V

[ T R A N S M I S S I V E ] 4 . 1 V

(2) Using the following formula, calculate the threshold from the measured voltage:

When using labels (transmissive sensor):

Threshold = (Max. voltage at the backing paper) - (Voltage at the print area) - 0.7V

e.g.) 2.0V = 4.2V - 1.5V - 0.7V

When using perforated labels (transmissive sensor):

A

Threshold = (Max. voltage at the backing paper) -

B

Min. voltage at the backing paper

2

A

Min. voltage at the backing paper

2

e.g.) 2.2V = 4.4V - (2.8V/2) - (1.6V/2)

When using labels with black marks (reflective sensor):

Threshold =

C

D

(Min. voltage at the print area) - (Min. voltage at the black mark)

2 e.g.) 0.4V = (1.5V - 0.7V)/2

Label

Backing Paper

(4.4V)

Perforation

(2.8V)

Label

Black Mark

Backing Paper

Label gap

(0.7V)

(1.5V)

6-34


EM18-33011



6.3.14 Kanji Code Selection

Power off


< 1 > D I A G .

V 1 . O A


< 2 > P A R A M E T E R S E T

Press the [PAUSE] key 16 times.

K A N J I C O D E T Y P E 1

TYPE 1: Windows code

TYPE 2: Original code

Press the [FEED] key or [RESTART] key to select the Kanji code.




Motor Type Selection.

NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward.

2. A changed Kanji code is stored in memory by pressing the [PAUSE] key.

6-35


EM18-33011



6.3.15 Motor Type Selection

Power off


< 1 > D I A G .

V 1 . O A


< 2 > P A R A M E T E R S E T


M O T O R T Y P E 2

TYPE 1: SANYO motor

TYPE 2: NMB motor

Press the [FEED] key or [RESTART] key to select the motor type.




Euro Font Code Selection.


2. A changed threshold fine adjustment value is stored in memory by pressing the [PAUSE] key.

3. The default setting is TYPE 2 (NMB motor).

4. When replacing the motor with a service part, make sure that it is a SANYO motor, then select TYPE 1.

6-36


EM18-33011

(Revision Date: Aug. 5 '99)


6.3.16 Euro Font Code Selection

Power off


< 1 > D I A G .

V 1 . O A


< 2 > P A R A M E T E R S E T


E U R O C O D E B 0 H

Press the [FEED] key or [RESTART] key to select the Euro font code.

20H

[RESTART] [FEED]

FFH



Transmission Control Mode Selection.

Press the [FEED] key and

[RESTART] key at the same time.


2. A changed Euro font code is stored in memory by pressing the [PAUSE] key.

3. Press the [FEED] key and [RESTART] key at the same time.

6-37


EM18-33011



6.3.17 Transmission Control Mode Selection

Power off


< 1 > D I A G .

V 1 . O A


< 2 > P A R A M E T E R S E T


D T R / R S

Select the Transmission Control

Mode with the [FEED] key or [RESTART] key.

• DTR: READY/BUSY (DTR) protocol

(DTR/DSR)

• RTS: READY/BUSY (RTS) protocol

(RTS/CTS)

Press the [FEED] key and



Continued on Section 6.3.18 "

Reset Selection when the

INPUT • PRIME Signal is ON.

NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enable.

2. A changed Transmission Control Mode is memory by pressing the [PAUSE] key.

6-38


6.3.18 Reset Selection when the INPUT • PRIME Signal is ON.

Reset ON/OFF when the INPUT • PRIME signal ON is selected.

Power off


< 1 > D I A G N O S T I C . V

1 . O A


EM18-33011



< 2 > P A R A M E T E R S E T


I N P U T P R

I M E

O N

Select the "Reset ON/OFF

• ON: The printer will restore to the initial status.

when the INPUT • PRIME signal is ON" with the [FEED] key

• OFF: The printer will not restore to the initial status.

or [RESTART] key.


NOTES: 1. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enable.

2. A changed “Reset ON/OFF when the INPUT • PRIME signal is ON” is stored in memory by pressing the [PAUSE] key.

6-39


EM18-33011


6.4 TEST PRINT MODE

6.4 TEST PRINT MODE

Test print mode contains normal test print and process test print.

6.4.1 Normal Test Print

Eight kinds of test prints are provided in the test print mode. When performing the test print, 7 parameters should be set. The default parameter at power on is as below:

• ISSUE COUNT

• PRINT SPEED

• SENSOR

• RIBBON

:

:

:

: 1

6"/sec.

Transmissive sensor

Transmissive ribbon

• TYPE : Batch (without cut)

• LABEL LENGTH : 76 mm

• PAPER FEED : Feed

Operating procedure for the test mode is provided below.

Power off


< 1 > D I A G .

V 1 . O A

Press the [FEED] key twice.

From

C

on the next page.

< 3 > T E S T P R I N T


P R I N T C O N D I T I O N


Select “Print Condicton” by pressing the [PAUSE] key.

ISSUE COUNT

PRINT SPEED

SENSOR

RIBBON

TYPE

LABEL LENGTH

PAPER FEED

Set the print count

I S S U E C O U N T 1

Press the [FEED] key or [RESTART] key.

(See NOTE 1.)

To A.

Press the

[RESTART] key.

Continued on section

6.4.2

Process

Test Print.

To be continued on

B of the next page.

6-40


EM18-33011

6.4 TEST PRINT MODE

From

B of the preceding page.


Set the print speed

Set the print count from those at the right by pressing the [FEED] key or

[RESTART] key. (See NOTE 2.)

5000 (Print count 5000)




50 (Print count 50)

10 (Print count 10)

5 (Print count 5)

3 (Print count 3)

1 (Print count 1)


To

C

of the

preceding page.

P R I N T S P E E D 6 ” / s

Select the print speed from those at the right by pressing the [FEED] key or [RESTART] key.

3 inch/sec.

6 inch/sec.

10 inch/sec.


Set the sensor type

S E N S O R T R A N S .


To

C

of the

preceding page.

Select the sensor type from those at the right by pressing the [FEED] key or [RESTART] key. (See NOTE 2 and 4.)

NONE

(consecutive form)

REFLECTIVE

(black mark sensor)

TRANSMISSIVE

(feed gap sensor)


Set the ribbon type



To

C

of the

preceding page.

Select the ribbon type from those at the right by pressing the [FEED] key or [RESTART] key. (See NOTE 2, 5 and 9.)


NO RIBBON

(No ribbon: Thermal direct)

TRANSMISSIVE

(Transmissive ribbon:

Thermal transfer)

NO TRANS.

(Non-transmissive ribbon:

Thermal transfer)

To be continued on

B of the next page.



To

C

of the preceding page.

6-41


EM18-33011

6.4 TEST PRINT MODE

From


Set the issue mode type

T Y P E [ S ] N O C U T

Set the label length

Select the issue mode type from those at the right by pressing the [FEED] key or [RESTART] key. (See NOTE 2.)

Press [PAUSE] key. (See NOTE 3.)

[S] Standard mode

(Batch printing without cut)

[C] Auto-cut mode

(Issue and cutting)

[H] Strip mode

(On-demand printing without cut)


To

C

of the

preceding page.

L A B E L L E N .

7 6 m m

Select the label length from those at the right by pressing the [FEED] key or [RESTART] key. (See NOTE 6 and 7.)

999 (Label length 999 mm)








Set the media feed

P A P E R F E E D

To

C

of the

preceding page.

Select the media feed from those at the right by pressing the


(See NOTE 2.)

PAPER FEED

PAPER NO FEED



Press the [PAUSE] key. (Feed one media.)

To be continued on

B of the next page.

To

C

of the

preceding page.

6-42


EM18-33011


6.4 TEST PRINT MODE

From

A


From


< 3 > T E S T P R I N T



Select the test print from those at the right by pressing the [FEED] key or [RESTART] key.

SLANT LINE (1 DOT)

SLANT LINE (3 DOT)

CHARACTERS

BAR CODE

NON-PRINTING

FACTORY TEST PATTERN

AUTO PRINT (TRANS.) :

Process test print/Transmissive sensor

AUTO PRINT (REFLECT.) :

Process test print/Reflective sensor

A designated number of test prints are issued when pressing the [PAUSE] key.

(See NOTE 8.)


< 3 > T E S T P R I N T


NOTES: 1. When there is no change to the print condition, select one of the test print options to issue the test print.

2. Holding the [FEED] key or [RESTART] key down for more than 0.5 seconds enables a fast forward.

3. A selected print condition is activated when the [PAUSE] key is pressed.

4. When the feed gap sensor is selected, the gap between labels becomes 3mm long.

5. Non-transmissive (NON TRANS.) ribbon cannot be used so the ribbon type must be set to transmissive (TRANS.) ribbon or no ribbon.

6. A label size greater than the image buffer length cannot be designated. The image buffer length differs according to memory size. If designated, the printer prints in the image buffer, or the printer stops because of an error.

7. Pressing the [FEED] key changes the label length -1 mm, pressing the [RESTART] key changes +1 mm.

8. When an error occurs during a test print, the error message is displayed and printing is stopped. The error is cleared by pressing the [PAUSE] key and the display shows “<3> TEST

PRINT”. Printing is not automatically resumed after the error is cleared.

6-43


EM18-33011


6.4 TEST PRINT MODE

9. When the transmissive ribbon is selected and DIP SW. 1-1 is set to ON, and the space area is also 20 mm or more when the print speed is 3"/sec. or 6"/sec. or 30 mm or more when

10"/sec., the printer automatically enters ribbon saving print mode.

10. When “AUTO PRINT” is selected, 5 pcs. of the 3-dot slant line labels, bar code labels and character labels are printed respectively after one label is fed.

■

Test Print Sample

• Slant line (1 dot) • Slant line (3 dot)

• Cahracters

Fig. 6-21

• Bar code

Fig. 6-22

Fig. 6-24

Fig. 6-23

• FACTORY TEST PATTERN

Fig. 6-25

6-44


EM18-33011

6.4 TEST PRINT MODE

6.4.2 Process Test Print

In the process test print, the test print is automatically performed under the following conditions.

Parameter setting and print tone fine adjustment value is ignored.

• OPERATION : One label feed, 3-dot slant line print, bar code print, character print

• ISSUE COUNT : 5 labels each

• PRINT SPEED : 8 inches/sec.

• SENSOR : Transmissive sensor (feed gap sensor) or reflective sensor (black mark sensor)

• RIBBON :

• TYPE :

Transmissive ribbon

Batch (without cut)

• LABEL LENGTH : 76 mm

• PRINT TONE FINE ADJUSTMENT VALUE : +0

Operating procedure for the test mode is provided below.

Power off


< 1 > D I A G .

V 1 . O A


From

C

on the next page.

< 3 > T E S T P R I N T





To

A


After feeding one label, slant lines (3 dots) are printed on 5 labels.

A U T O P R I N T ( R E F L )


[Bar codes are printed on 5 labels.]


To be continued on

B of the next page.

To

C


6-45


From

B of the next page.

A U T O P R I N T ( R E F L )


[Characters are printed on 5 labels.]

< 3 > T E S T P R I N T


From

A


A U T O P R I N T ( T R A N )


After feeding one label, slant lines (3 dots) are printed on 5 labels.

A U T O P R I N T ( T R A N )


[Bar code are printed on 5 labels.]

A U T O P R I N T ( T R A N )


[Characters are printed on 5 labels.]

< 3 > T E S T P R I N T

EM18-33011

6.4 TEST PRINT MODE


and [RESTART] key at the same time.

To

C



To

C


6-46


EM18-33011

(Revision Date: Jul. 08 '94)

6.5 SENSOR SETTING MODE

6.5 SENSOR SETTING MODE

Thermistor check and black mark/feed gap sensor settings are provided in the sensor setting mode. The value set in this mode is printed as data of sensor 2 in Automatic diagnosis printing in self test mode.

6.5.1 Thermistor Check (Read only)

Thermistor check should be performed to check the environmental temperature and print head temperature after the excess head temp. error occurs or batch printing is performed for a long time.

Power off


< 1 > D I A G .

V 1 . O A

Press the [FEED] key three times.

< 4 > S E N S O R A D J .


[ H ] 2 . 5 V [ A ] 2 . 0 V


[H] 2.5 V [A] 2.0 V

Thermistor status

Environmental

Thermistor status

Print head

NOTE:

1. Since the thermistor is supervised every 200 ms while displaying the status, the display could vary.

6-47


EM18-33011

(Revision Date: Jul. 08 '94)


6.5.2 Black Mark Sensor Adjustment

Black mark sensor setting should be performed after replacing the CPU PC board or changing the tag paper to other maker’s one, or when a paper feed error occurs.

Power off


< 1 > D I A G .

V 1 . O A



< 4 > S E N S O R A D J .

Press the [PAUSE] key twice.

[ R E F L E C T . ] 2 . 8 V

The former value is displayed.

Black Mark

Tag paper

Ex)

Set the tag paper so that the black mark sensor can detect the white part of the tag paper. (See NOTE 1.)

Holding the [FEED] key or [RESTART] key down until an asterisk ( * ) is displayed. (More than 3 seconds.)

[ R E F L E C T . ] 3 . 8 V *

Black Mark

White part

Black Mark Sensor

Align the white part of the TOSHIBA TEC specified tag paper with the black mark sensor.

(See NOTE 2.)

Indicates the completion of adjustment.

Press the [PAUSE] key for Feed Gap Sensor Setting.

NOTES: 1. Make sure to adjust the black mark sensor using the white part of the tag paper as a criterion.

Though an adjustment can be performed with the black mark, it may cause a paper jam error.

2. Pressing the [PAUSE] key validates the sensor adjustment. The value of the sensor is displayed up to 5.0 V.

6-48


EM18-33011



6.5.3 Feed Gap Sensor Adjustment

Feed gap sensor setting should be performed after replacing the CPU PC board or changing the label to other maker’s one, or when a paper feed error occurs.

Power off


< 1 > D I A G .

V 1 . O A


< 4 > S E N S O R A D J .


Press the [PAUSE] key three times.


[ T R A N S . ] 2 . 3 V

Label

Backing

Paper

Set the label so that the feed gap sensor can detect the backing paper (no label). (See NOTE 1.)

,,,,,,,,,,,,,,,,

,,,,,,,,,,,,,,,,

,,,,,,,,,,,,,,,,

Feed Gap Sensor

Ex)


[ T R A N S . ] 4 . 1 V *

Align the backing paper of the

TOSHIBA TEC specified label with the feed gap sensor.

(See NOTE 2.)

Indicates adjustment complete.

Press the [PAUSE] key for

Paper End Setting for Black

Mark Sensor.

NOTES: 1. Make sure to adjust the feed gap sensor using the backing paper with no label as a criterion.

Though an adjustment can be performed with the label, it could cause a paper jam error.

2. Pressing the [PAUSE] key validates the sensor adjustment. The value of the sensor is displayed up to 5.0 V.

6-49


EM18-33011



6.5.4 Paper End Setting for Black Mark Sensor

Paper end setting should be performed after replacing the CPU PC board or changing the tag paper to other maker’s one, or when a paper feed error occurs.

Power off


< 1 > D I A G .

V 1 . O A


< 4 > S E N S O R A D J .


Press the [PAUSE] key four times.

[ P E L V . R ] 4 . 3 V


Remove any paper from the sensor detecting area.

Ex)


[ P E L V . R ] 4 . 3 V *

(See NOTE.)

Indicates the completion of adjustment .

Press the [PAUSE] key for

Paper End Setting for Feed Gap Sensor

NOTE:

Pressing the [PAUSE] key validates the sensor adjustment. The value of the sensor is displayed up to 5.0 V.

6-50


EM18-33011



6.5.5 Paper End Setting for Feed Gap Sensor

Paper end setting should be performed after replacing the CPU PC board or changing the label to other maker’s one, or when a paper feed error occurs.

Power off


< 1 > D I A G .

V 1 . O A


< 4 > S E N S O R A D J .


Press the [PAUSE] key five times.

[ P E L V . T ] 4 . 8 V

Remove any paper from the sensor detecting area.


Ex)


[ P E L V . T ] 4 . 8 V *

Press the [PAUSE] (See NOTE.)

Indicates the completion of adjustment .

NOTE:

Pressing the [PAUSE] key validates the sensor adjustment. The value of the sensor is displayed up to 5.0 V.

6-51


EM18-33011


6.6 RAM CLEAR MODE

6.6 RAM CLEAR MODE

In RAM clear mode, various data written on the EEP-ROM can be initialized. There are two clear functions; Maintenance counter clear and parameter clear in the parameter setting mode. After referring to the following table specify and clear or initialize the data.

■

RAM Clear Mode Table

Mode Name

NO RAM CLEAR

Function

If you enter the RAM clear mode by mistake, specify this mode to escape from the RAM clear mode without executing RAM clear.

MAINTE. COUNTER CLEAR

After replacing the print head, cutter module, ribbon feed/rewind motor, solenoid and CPU PC Board, clear the maintenance counter.

The following data will be cleared to zero. Confirmation can be made through the maintenance counter procedure in self test mode. (See

NOTE 1 and 2.)

Item

Media distance covered

Print distance

Cut count

Head up and down count

Ribbon motor driving time

Solenoid driving time

RS-232C hardware error count

System error count

Momentary power failure count

Initial Value

0.0 km

0.0 km

0 times

0 times

0 hours

0 hours

0 times

0 times

0 times

PARAMETER CLEAR This clear should be employed when initializing the following parameters to the settings before shipment. Confirmation can be made through the automatic diagnostic procedure in self test mode. (See NOTE 1 and 2.)

Item

Feed length fine adjustment (PC)

Cut/strip position fine adjustment (PC)

Back feed length fine adjustment (PC)


(Thermal transfer) (PC)


(Thermal direct) (PC)

Feed length fine adjustment (KEY)

Cut/strip position fine adjustment (KEY)

Back feed length fine adjustment (KEY)


(Thermal transfer) (KEY)

Initial Value

0.0 mm

0.0 mm

0.0 mm

0 step

0 step

0.0 mm

0.0 mm

0.0 mm

0 step

6-52


EM18-33011


6.6 RAM CLEAR MODE

Mode Name

PARAMETER CLEAR

Function

Item


(Thermal direct) (KEY)

X axis fine adjustment

Character code selection

Font zero selection

Initial Value

0 step

0.0 mm

PC-850

"0"

(without slash)


Ribbon type selection

Ribbon motor drive voltage fine adjustment (PC)

Ribbon motor drive voltage fine adjustment (KEY)

Strip wait status setting

Status response

Auto.

Trans.

0

0

1

ON

Threshold manual fine adjustment for the black mark sensor

Threshold manual fine adjustment for the feed gap sensor

Label pitch

Effective printing length

Effective printing width

With/without ribbon

Sensor type

1.0 V

1.4 V

76.2 mm

74.2 mm

80 mm with

Transmissive sensor

Feed Speed

Issue mode

PC save automatic calling

Kanji code

EURO font code

Transmission Control Mode

Reset selection when the

INPUT • PRIME signal is ON.

(Feed gap sensor)

5 inch/sec.

Standard

(Batch printing)

ON

TYPE 1

B0H

DTR

ON

NOTES: 1. Total media distance covered (TL FEED) and the adjustment value for the sensors cannot be cleared.

2. Data stored on the flash memory card cannot be cleared with this procedure. To clear data on the flash memory card, send the format command to initialize the card. For details, refer to the External Equipment Interface Specification.

3. For data to be cleared in the RAM clear mode, refer to the RAM clear mode table.

4. After RAM clear is performed, the threshold setting value will turn to the default (0). When using pre-printed labels, be sure to set the threshold after referring to the Owner's Manual.

6-53


6.6.1

Maintenance Counter Clear

Power off


< 1 > D I A G N V 1 . O A

Press the [FEED] key four times.

< 5 > R A M C L E A R



N O R A M C L E A R




(or press the [RESTART] key twice.)

M A I N T E

.

C N T C L E A R


C O M P L E T E

Turn off the power (See NOTE 1)

NOTE:

1. Confirm that “COMPLETE” is displayed, then turn the power off.

EM18-33011

6.6 RAM CLEAR MODE

6-54


6.6.2

Parameter Clear

Power off


< 1 > D I A G .

V 1 . O A

Press the [FEED] key four times.

< 5 > R A M C L E A R



N O R A M C L E A R

EM18-33011

6.6 RAM CLEAR MODE




(or press the [RESTART] key.)

P A R A M E T E R C L E A R


C O M P L E T E

Turn off the power (See NOTE 1)

NOTE:

1. Confirm that “COMPLETE” is displayed, then turn the power off.

6-55

7. PROGRAM DOWN LOAD

EM18-33011


7.1 DOS VERSION


7.1 DOS VERSION

The main program for the printer has been written onto the flash ROM. If the main program is upgraded, due to the addition/change of the specification, down load the main program from the PC to the printer with the down-load floppy disk and RS-232C interface or high speed PC interface.

NOTE: The program can be down loaded to the printers having the new CPU PC board. (Serial No.:

0Exxxxxx and after.)

7.1.1

FLOPPY DISK

(1) Media ................... 3.5 inches (2DD)

(2) System disk ......... 1 disk (This floppy disk contains the main program written onto the printer and the tool program for down load.)

7.1.2

SETUP

The transmission control code for the printer must be set to either the automatic selection or manual selection (ESC, NUL, LF). For details, refer to Section 6.3.8 Control Code Selection.

(1) Program down load with RS-232C interface

IBM PC/AT

Compatible machine

Printer

RS -232C cable

Connect the PC to the printer with an RS-232C cable. Set the DIP SW2 on the CPU PC board of the printer as follows:

SW#

1

2

3

4

5

Status

OFF

ON

OFF

ON

OFF

Function

9600 BPS Transmission Speed

1 bit

8 bits

No

Description

Stop bit length

Data length

Presence/absence of parity

(2) Program down load with high speed PC interface

IBM PC/AT

Compatible machine

BPC PC board

Special printer cable

BPE PC board

Printer

Install the BPC and BPE PC boards in the PC and printers, respectively, and connect both boards to each other with the special printer cable after referring to the Maintenance Manual Section 3.1.

Refer to the Owner’s Manual enclosed with the high speed PC interface board kit to set the DIP

SW on the BPC PC board and to install the BPC driver in the PC (hard disk drive).

7-1


EM18-33011


7.1 DOS VERSION

7.1.3

DOWN LOAD PROCEDURE

(1) Turn the PC power on.

(2) Turn the printer power on.

(3) Insert the program down load floppy disk into the PC.

(4) Change the drive to A. Type A :

↵

(5) Start the batch file “PDL”. Type P D L

↵

Or copy the contents of the floppy disk in to the hard disk and start the program in the hard disk.

program version.

This is the down load program for B-X

This program down line loads the program file (Version V1.OA) to the B-X

A

Select the communication device. [ ]

( 1=RS-232C , 2=High Speed PC interface)

Are you sure ? (Y/N) [ ]

(Pressing the <Y key> will transmit the program file.)

DD-MM-YYYY

)

To end the program press the <F1 key>

B

(7) Select the interface.

•

RS-232C interface 1

•

High speed PC interface 2

↵

↵

(8) Start the main program transmission.

Y

↵

When changing the interface, press N and go back to step (7).

“###“ in the message, a running count, from 0 through 128 is shown indicating the number of

KB transferred.

** Now transmitting (###/128KB)**

(10) When the transmission is successfully completed, the following message is displayed in

End of Transmission. Continue (Y/N) ? [ ]

•

To continue

1 Turn the printer power off and exchange the printer with another one.

2 Turn the printer power on.

•

3

Start the main program transmission.

To terminate N

↵

Y

↵

7-2


EM18-33011


7.1 DOS VERSION

(11) When an error occurs, the following message is displayed together with the error code in

The following error occurred during transmission. (ERROR=##)

Press any key to retry.

Error code

Doing so will revert to the displayed described in step (6). Refer to the error code to find the cause of the error. then retry the down load.

(12) After terminating the down load, refer to the Maintenance Manual Section 6.2 SELF TEST

MODE and perform diagnostic printing. Check that the printer operates properly and the main program version and checksum is printed on the label.

7.1.4

ERROR CODE

89

90

92

93

57

81

82

88

94

95

97

98

Error Code

(#)

06

07

50

51

99

Error Remarks

Communication error

(Error is detected during command analysis.)

Communication error

(Parity error, overrun error or framing error occurred during communication with RS-232C.)

Write error occurred during formatting of the flash ROM.

Delete error occurred while data was being written onto the flash

ROM.

Chacksum error occurred in the transmission program data.

Image data transmission request signal is not converted to “L”

Data FIFO of the high speed PC interface is not empty.

Underfined status is received when a wating data in RS-232C.

An IOCTL carry is detected in the high speed PC interface.

A parameter error occurred.

An overrun occurred in RS-232C.

A parity error occurred in RS-232C.

A framing error occrred in RS-232C.

A break is detected in RS-232C.

COM1 open error occurred in RS-232C.

Undefined status is received against the loading setup command.

Underfined status is received when the loading operation is terminated.

Status from the printer

Error detected in PC

Check the following when an error occurs:

•

The printer power is turned on.

•

The RS-232C cable or high speed PC interface cable is connected properly.

•

The DIP SW on the CPU PC board or BPC PC board is set correctly.

•

With the high speed PC interface, that the BPC/BPE PC boards are installed in the PC/printer properly. That the BPC driver is installed in the PC (hard disk drive) properly.

7-3


EM18-33011


7.2 WINDOWS VERSION

7.2 WINDOWS VERSION

The main program for the printer has been written onto the flash ROM. If the main program is upgraded, due to the addition/change of the specification, download the main program from the PC to the printer with the download floppy disks and RS-232C interface.

7.2.1

Flopply Disk

(1) Program Loader Setup Disk

Media

Disk

3.5 inch (2HD)

Program Loader Setup Disk1, 2 and (Total 3 pcs.)

Example

SETUP DISK (1/3)

Download Program for B-X

(English)

12th December 1999

FMRM0057401

V001.000

Copyrigth 1999

TOSHIBA TEC CORPORATION

All Rights Reserved

(2) Program Data Disk (Firmware Disk)

Media 3.5 inch (2DD)

Disk Install Kit (Total 1pc.)

Example

B-472-QQ/QP

INSTALL KIT V3.3

15th October 1999

FMRM0034812: D700

V012.000

Copyrigth 1999

TOSHIBA TEC CORPORATION

All Rights Reserved

NOTE: This program data disk is used to download the program and character generator to the printer. The program download can also be performed from the PC hard disk, therefore, copy the binary file (*.BIN) contained on the program data disk to any folder of the PC hard disk, if necessary.

7-4


7.2.2

Setup and System requirements

Connect the B-470 printer to the PC via the RS-232C cable.

RS-232C Cable

B-470 Printer

EM18-33011


7.2 WINDOWS VERSION

(1) System Windows 95 or Windows 98 (Windows 3.1 is not supported.)

(2) Interface Serial Interface only

(3) Memory 16M byte minimum (32M byte or more recommended)

(4) Hard Disk 5M byte minimum (10M byte or more recommended)

(5) Wiring of RS-232C Interface Cable

D-sub 9-pin (Female)

(Inch Screw)

D-sub 9-pin (Male)

(Metric Screw)

7-5


EM18-33011


7.2 WINDOWS VERSION

7.2.3

Installation Procedure of Down Load Program

(1) Start up Windows 95 or Windows 98, and then insert the Program Loader Setup Disk (1/3) into the PC floppy drive.

(2) Click on the Start button then highlight Run and click on Run.

(3) When the Run display appears, type in A:\SETUP.EXE and click on OK button.

(4) When requested, insert the Program Loader Setup Disk (2/3) and then the Program Loader

Setup Disk (3/3) to complete the program download.

NOTE: In some PCs, the Program Loader Setup Disks (1/3) and (2/3) may complete the program download. In this case, installing the Program Loader Setup Disk (3/3) is not required.

7-6


EM18-33011


7.2 WINDOWS VERSION

7.2.4

Installation Procedure of Firmware

(1) Before performing the program download to the Printer, set the DIP SW2 on the CPU PC board as shown below.

DIP SW2

NO.

1

2

3

4

5

Status

OFF

ON

OFF

ON

OFF

Description

Transmission speed

Stop bit length

Data length

Presence/absence of parity

Function

9600 bps

1 bit

8 bit

No

(2) Connect the printer to the PC via the RS-232C cable, and then start up the PC. (Refer to section 7.2.2)

(3) Click on the Start button to access the program menu.

(4) Highlight “Programs” then highlight “TOSHIBA TEC” and click on Download Program for B-

X.

(5) The screen will change to display the initial screen of the Download Program for B-X.

7-7


(6) From the File (F) drop down menu, select Open (O).

EM18-33011


7.2 WINDOWS VERSION

(7) The file open screen will appear. Select the drive and the folder in which the binary file is stored. If you copy the binary file into the C:\Program Files\Toshiba TEC\BXDwnPrg folder which appears as the default, you will reduce the time for the program download.

(8) Confirm the data in the Information column to select the desired download file (*.BIN), and then click on Open button.

7-8


EM18-33011


7.2 WINDOWS VERSION

(9) The display restores to the Download Program for B-X. Make sure of the Download file.

(10) Select the Tool (T) drop down menu and then select Condition (C).

(11) The communication setting window will appear. Choose COM1 or COM2 and then click on

OK button.

(12) Select the Transmission (R) drop down menu and then select Start (S).

If the desired download file is not selcted, start (S) cannot be selected. Therefore, be sure to open the file before selecting start (S).

7-9


EM18-33011


7.2 WINDOWS VERSION

(13) When the program has been successfully downloaded, the following message will appear.

If an error occurs during downloading, make sure of the connection of the RS-232C cable, the

DIP SW setting, the condition of the communication, and then retry the program download.

NOTE: If you terminate the program download, select the File (F) drop down menu and then select

Exit (X). When the following message appears, click on Yes button.

7-10

TEC B-470 SERIES Maintenance Manual

TEC Thermal Printer

B-470 SERIES

Maintenance Manual

Document No. EM18-33011

Original

(Revised )

WARNING!

Follow all manual instructions. Failure to do so could create safety hazards such as fire or electrocution.

NOTES: 1. Manual instructions must be followed when installing option kits or adding cables to avoid system failures and to insure proper performance and operation.

2. Failure to follow manual instructions or any unauthorized modification, substitution or change to this product will void the limited product warranty.

TABLE OF CONTENTS

1. UNPACKING ...........................................................................................1- 1

2. MAJOR UNIT REPLACEMENT .............................................................. 2- 1

3. INSTALLATION PROCEDURE FOR

THE OPTIONAL EQUIPMENTS .......................................... 3- 1

4. MECHANISM DESCRIPTIONS ............................................................... 4- 1

5. TROUBLESHOOTING ............................................................................. 5- 1

6. DIAG. TEST OPERATION .......................................................................6- 1

7. PROGRAM DOWN LOAD .......................................................................7- 1

CAUTION:

1. UNPACKING

1.1 Procedure

1.2 Checks

2. MAJOR UNIT REPLACEMENT

2.1 Replacing the PS Unit, I/F PC Board and CPU PC Board

2.2 Replacing the Stepping Motor

2.3 Replacing the Ribbon Motors

2.4 Replacing the Take-up Motor

2.5 Replacing the Solenoid

2.6 Replacing the Print Head

2.6.1 Old type print head

2.6.2 New type print head

2.7 Replacing the Platen and Feed Roller

2.8 Replacing the Paper Sensor

2.9 Replacing the Ribbon Back Tension Block

2.10Replacing the Pinch Roller Shaft Ass’y

2.11 Correcting Skew Printing

3. INSTALLATION PROCEDURE FOR THE OPTIONAL

EQUIPMENT

3.1 High Speed PC Interface Board (B-4800-PC-QM)

3.2 Cutter Module (B-4205-QM)

3.3 Memory Module

3.4 Ribbon Saving Module (B-4905-R-QM)

3.5 Strip Module (B-4905-H-QM)

3.6 I/F PC Board (B-4700-IO-QM)

3.7 Fanfold Paper Guide Module (B-4905-FF-QM)

4. MECHANISM DESCRIPTION

4.1 Cutter Drive (Cutter mode)

4.2 Harness Wiring

5. TROUBLESHOOTING

TABLE OF CONTENTS

6. DIAG. TEST OPERATION .......................................................................6- 1

CAUTION:

6. DIAG. TEST OPERATION

6.1 OUTLINE OF THE DIAG. TEST OPERATION

6.2 SELF TEST MODE

6.2.1 Maintenance Counter Printing

6.2.2 Automatic Diagnostic Printing

6.3 PARAMETER SETTING MODE

6.3.1 Feed Length Fine Adjustment

6.3.2

Cut/Strip Position Fine Adjustment

6.3.3

Back Feed Length Fine Adjustment

6.3.4

X Axis Fine Adjustment

6.3.5

Print Tone Fine Adjustment

6.3.6

Character Code Selection

6.3.7

Font Zero Selection

6.3.8

Control Code Selection

6.3.9

Ribbon Type Selection

6.3.10 Ribbon Motor Drive Voltage Fine Adjustment

6.3.11 Strip Wait Status Setting

6.3.12 Threshold Manual Fine Adjustment for the Black Mark Sensor