Canon FAX-JX200 User`s guide

User’s Guide
Table of Contents
Introduction
Before Using Your Machine
The following FINE Cartridges are compatible with this machine.
For details on FINE Cartridge replacement, refer to “Replacing A FINE Cartridge” in this guide.
QT5-0853-V04
XXXXXXXX
©CANON INC.2007
PRINTED IN THAILAND
2
6
Copying
18
Sending Faxes
19
Receiving Faxes
28
Settings and Activity Reports
37
Routine Maintenance
43
Troubleshooting
53
Specifications
66
Appendix
67
Getting Help from Canon
Ordering Information
For additional supplies, use the following descriptions and order numbers.
Help Us Help You Better
Before you contact Canon, please record the following information.
Description
Serial Number (located on the inside of the product): _________________________________________
FINE Cartridges
Model Number (located on the front of the product): _________________________________________
PG-40 Black
PG-50 Black
Order #
0615B002
0616B002
Setup CD-ROM number (located on the CD-ROM): __________________________________________
Purchase Date: ______________________________________________________________________
Customer Technical Support Sequence*
1. Internet — www.canontechsupport.com
For quick and comprehensive self-help in an intuitively guided interactive troubleshooting
environment, the place to start is our helpful tech support web site. In addition, the latest driver
downloads, answers to frequently asked questions, product information, and “where to buy”
instructions are found here.
2. Email Tech Support — www.canontechsupport.com
For individual attention to a special issue, try emailing our friendly technical support representatives,
specially trained to communicate quick, easy, and logical solutions to your inquiries within 24 hours.
3. Toll-Free Live Tech Support — (1-800-828-4040)
This option provides live telephone technical support, free of service charges, MondaySaturday (excluding holidays), during your product’s 1 year limited warranty period.
Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).
4. Extended Service and Support — www.canonesp.com
Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service
program that provides up to three full years of service and support coverage at a very attractive
price. CarePAK offers toll-free Canon technical support and includes Canon’s superb
InstantExchange product replacement program. For further information about extending your
Canon service and support, call (1-800-385-2155), or visit our Web site at www.canonesp.com.
CarePAK must be purchased during your product’s warranty period.
For more information and updated program specifics, please visit our web site at
www.canontechsupport.com.
* Support program specifics are subject to change without notice.
Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at
www.estore.usa.canon.com.
© 2007 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a registered trademark or
trademarks in other countries. All other product and brand names are trademarks of their respective owners. As an ENERGY STAR®
partner, Canon U.S.A., Inc. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
Copyright
This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws,
this manual may not be reproduced in any form, in whole or in part, without the prior written consent
of Canon U.S.A., Inc.
© 2007 Canon U.S.A., Inc.
Disclaimer
Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide
to your Canon FAX-JX200/JX201. All statements, technical information and recommendations in this
manual and in any guides or related documents are believed reliable, but the accuracy and
completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should
they be understood to be, representation or warranties concerning the products described.
Specifications are subject to change without notice.
Trademarks
Canon is a registered trademark of Canon Inc.
All other product and brand names are trademarks of their respective owners.
About Consumables
Consumables (ink tanks / FINE Cartridges) are available for 5 years after production has stopped.
International ENERGY STAR® Program
As an ENERGY STAR® Partner, Canon Inc. has determined that this product
meets the ENERGY STAR guidelines for efficiency.
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to
reduce the risk of fire, electric shock and injury to persons, including the following:
1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or
laundry tub, in a wet basement or near a swimming pool.
2. Avoid using this product during an electrical storm. There may be a remote risk of electric shock
from lightning.
3. Do not use this product to report a gas leak in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
1
Introduction
Useful Information
z Replacing a FINE Cartridge
When the ink in the FINE Cartridge starts to run out, the machine will switch to memory reception
of faxes.
See “Printing a Document in Memory” on page 34
See “Replacing a FINE Cartridge” on page 45
See “Aligning the FINE Cartridge” on page 48
z One-touch and Coded Dial Numbers
You can register One-touch and Coded Dial numbers in your fax machine to make sending faxes
easier and faster.
See “Registering One-touch Speed Dialing Numbers and Names” on page 13
See “Registering Coded Speed Dialing Numbers and Names” on page 14
z Different Ways to Receive Faxes
There are several different ways to receive faxes using this machine. Select the one that most
suits your needs.
See “Setting the Receive Mode” on page 29
z Deleting Faxes from the Memory
When the ink level is low faxes will be received into the memory. Once 30 transmissions have
been received reception will no longer be possible, so be sure to print out and delete
unnecessary faxes from the memory.
See “Printing All Unprinted Documents in Memory” on page 35
See "Deleting All Printed Documents from Memory" on page 36
z Clearing Documents and Paper Jams
In the unlikely event that your machine jams you will need to remove the jammed paper.
See “Paper Jams” on page 53
z Setting the telephone line type
To send a fax or make a telephone call, you need to set the telephone line type setting properly
on the machine. If you are unsure of your telephone line type, contact your telephone company.
See “Setting the TEL LINE TYPE” on page 10
z Receiving to Memory Temporarily (AUTO PRINT OFF)
Received faxes will not be printed automatically. To print received faxes, press [ON/OFF] again
to disable <AUTO PRINT OFF>.
See “Receiving to Memory Temporarily” on page 32
2
Introduction
Reading the Documentation
This guide provides detailed information on how to set up, operate, maintain, and troubleshoot your
fax.
Please read the list below to become familiar with the symbols, terms, and abbreviations used in this
guide.
Warning
Indicates a warning concerning operations that may lead to death or injury to persons if not
performed correctly. In order to use the machine safely, always pay attention to these warnings.
Caution
Indicates a caution concerning operations that may lead to injury to persons or damage to property if not
performed correctly. In order to use the machine safely, always pay attention to these cautions.
Important
Indicates operational warnings and restrictions. Be certain to read these items to operate the machine
correctly and to avoid damage to the machine.
Note
Indicates notes for operation or additional explanations. Reading these is highly recommended.
(see page xx)
Indicates a page number that you can refer to for more information on the
topic of the previous sentence or paragraph.
default
A setting that remains in effect unless you change it.
document
The original sheet(s) of paper you send, receive, or copy with your fax.
menu
A list of settings from which you select an item to set up or change. A
menu has a title which appears on the LCD.
[{] and [}] buttons
Used to select an item in a menu. Press [}] to select the next item, and
press [{] to select the previous item.
transaction number
When you send or receive a document, your fax automatically assigns the
document a unique transaction number. A transaction number is a fourdigit number that will help you keep track of documents you send and
receive.
TX/RX NO.
TX/RX NO. is the abbreviation used for “transaction number.”
TX
Denotes Transmission.
RX
Denotes Reception.
TRANSMITTING OK
LCD display. The contents of the LCD display may vary depending on the
current settings.
In addition, this guide uses brackets to identify the buttons you press when performing different
functions: [Stop].
Note
This guide contains information for four Canon models. Please note that the illustrations of the fax in this
guide may differ from your model. Instructions for specific models are labelled with the fax names.
Introduction
3
Safety Precautions
Please read the safety warnings and cautions provided in this manual to ensure that you use the
machine safely. Do not attempt to use the machine in any way not described in this manual.
Warning
This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities,
please move away from this product and consult your doctor.
Warning
You may cause an electric shock, fire, or damage the machine if you ignore any of these safety
precautions.
Choosing a location
Do not place the machine close to flammable solvents such as alcohol or thinners.
Power supply
Never attempt to plug in or unplug the machine from the power supply when your hands are
wet.
Always push the plug all the way into the power outlet.
Never damage, modify, stretch or excessively bend or twist the power cord. Do not place
heavy objects on the power cord.
Never plug the machine into a power socket that is shared with other equipment (extension
lead/cord, 2- or 3-way adapter, etc.).
Never use the machine if the power cord is bundled or knotted.
If you detect smoke, unusual smells or strange noises around the machine, immediately
unplug the machine at the power supply and call for service.
Periodically, unplug the machine and use a dry cloth to wipe off any dust or dirt collected on
the plug and the power outlet.
If the machine is placed at a location exposed to a lot of dust, smoke, or high humidity, the
dust collected on the plug absorbs moisture and may cause insulation failure and fire.
If you hear thunder, disconnect the power supply of the machine and refrain from using it.
Leaving the machine plugged in may cause fire, electric shock, or damage to the machine,
depending on the thunder storm.
Never use a power supply source other than the one rated for the machine in the country of
where you purchased the machine.
AC 100-240 V, 50/60 Hz
Cleaning the machine
Use a damp cloth to clean the machine. Never use flammable solvents such as alcohol,
benzene or thinners.
If flammable solvents come in contact with electrical components inside the machine, it
could cause a fire or electric shock.
Always unplug the machine from the power outlet before cleaning the machine.
If you accidentally switch the machine on while cleaning it, you could injure yourself or
damage the machine.
Maintaining the machine
Do not attempt to disassemble or modify the machine. There are no user serviceable parts
inside the machine.
The machine contains high-voltage components. Never attempt any maintenance
procedure not described in this guide.
Working around the
machine
Do not use highly flammable sprays near the machine.
This could cause a fire or electric shock if the spray comes into contact with electrical
components inside the machine.
Caution
You may cause injury or damage the machine if you ignore any of these safety precautions.
4
Safety Precautions
Choosing a location
Do not install the machine in a location that is unstable or subject to excessive vibration.
Do not install the machine in locations that are very humid or dusty, in direct sunlight,
outdoors, or close to a heating source.
To avoid the risk of fire or electric shocks, install the machine in a location with an ambient
temperature range of 59°F to 81.5°F (15°C to 27.5°C) and humidity of 20% to 80%
(condensation free).
Do not place the machine on a thick rug or carpet.
Do not place the machine with its back attached to the wall.
Power supply
Ensure that the area around the power outlet is kept clear at all times so you can easily
unplug the power cord if necessary.
Never remove the plug by pulling on the cord.
Do not use an extension lead/cord.
Working around the
machine
Never put your hands or fingers in the machine while it is printing.
Do not place any object on the machine.
Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents
(alcohol, thinners, etc.) on top of the machine.
If any foreign object (metal or liquid) fall into the machine, unplug the power cord and call
for service.
Do not transport or store the machine on a slant, vertically or upside-down, as the ink may
leak and damage the machine.
FINE Cartridge
For safety reasons, store FINE Cartridges out of the reach of small children.
If a child ingests any ink, consult a doctor immediately.
Do not shake the FINE Cartridge.
Ink may leak out and stain clothing or the surrounding area.
Never touch the electrical contacts on a FINE Cartridge after printing. The metal parts may
be very hot and could cause burns.
Do not throw FINE Cartridges into fire.
Legal Limitations
It may be unlawful to make copies of, scan, print, or use reproductions of the following documents.
The list provided is non-exhaustive. When in doubt, check with a legal representative in your
jurisdiction.
z Paper money
z Traveler’s checks
z Money orders
z Food stamps
z Certificates of deposit
z Passports
z Postage stamps (canceled or uncanceled)
z Immigration papers
z Identifying badges or insignias
z Internal revenue stamps (canceled or uncanceled)
z Selective service or draft papers
z Bonds or other certificates of indebtedness
z Checks or drafts issued by governmental
agencies
z Stock certificates
z Motor vehicle licenses and certificates of title
z Copyrighted works/works of art without
permission of copyright owner
Safety Precautions
5
Before Using Your Machine
Main Components and Their Functions
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)
(10)
(1) Document Cover
(2) Paper Support
(3) Multi-Purpose Tray
(4) Document Tray
(5) Document Guide
(6) Paper Guide
(7) Handset
(8) Operation Panel
(9) Printer Cover
(10) Cartridge Holder
6
Before Using Your Machine
„ Operation Panel
(1)
(10)
(2) (3) (4)(5) (6) (7)(8)
(11) (12) (13)
(1) [Maintenance] (see page 43)
(2) [ON/OFF] (see page 8)
(9)
(14) (15)(16) (17)(18)
(19)
(10) One-Touch Speed Dialing button
(see page 13)
(3) [Receive Mode/Resolution] (see
page 18, page 20, page 29)
(11) [Pause] (see page 23)
(4) [Menu] (see page 10)
(13) [Clear] (see page 10)
(5) Ink Lamp (see page 43)
(14) [Hook] (see page 19)
(6) [Caller History] (see page 22)
(15) [Start/Copy]
(7) LCD (Liquid Crystal Display)
(16) [Directory] (see page 22)
(8) [Coded] (see page 14)
(17) [Stop]
(9) [Redial] (see page 23)
(18) Tone (see page 9, page 23)
(12) [Space] (see page 9)
(19) Numeric buttons (see page 9)
Before Using Your Machine
7
Turning the Machine ON and OFF
Turn on the machine before starting printing.
„ Turning on the Machine
Before turning on the machine, confirm that the FINE Cartridge is set into place.
Note
If preparatory operations are not yet finished, follow the Easy Setup Instructions to complete them.
1
To turn on the machine, press [ON/OFF].
[ON/OFF] flashes green for a while, and then turns on.
Note
z If an error message is displayed on the LCD, see “LCD Messages” on page 62.
z The LCD will turn itself off if inactive for more than 5 minutes, press any button on the Operation
Panel except for [ON/OFF] to restore the display.
„ Turning off the Machine
1
To turn off the machine, press [ON/OFF] about a few seconds.
The machine is off after <SHUTTING DOWN....> is displayed on the LCD.
Important
z Always press [ON/OFF] before disconnecting the power cord. This ensures the FINE Cartridge
is covered to prevent it from drying out.
z If the machine is not used for an extended period of time, we recommend making copies or
performing FINE Cartridge cleaning about once every month to prevent degradation of the FINE
Cartridge.
z The FINE Cartridge has many nozzles in order to produce high-definition prints. In the same
way that the tip of a felt-tip or marker pen will naturally dry out over time and become unusable
even with the cap in place, the nozzles might become clogged. Periodically printing or
performing FINE Cartridge cleaning can help to prevent this kind of clogging.
z If you change to another telephone line, turn off the machine before unplugging the telephone
line cable.
Note
The power cannot be turned OFF with [ON/OFF] while the machine is operating.
8
Before Using Your Machine
Guidelines for Entering Numbers, Letters, and
Symbols
When you come to a step that requires you to enter a name or number, see the table below to
determine which numeric button to press for the letter you want.
Button
Uppercase Letter
Mode (:A)
Lowercase Letter
Mode (:a)
Number Mode
(:1)
Uppercase letter
mode (:A)
Lowercase letter
mode (:a)
Number mode
(:1)
1
ABC
2
DEF
3
GHI
4
JKL
5
MNO
6
PQRS
7
TUV
8
WXYZ
9
OPER
0
Symbols
#
Tone
Note
After 120 seconds of no operation panel input, the fax returns to standby mode and any unregistered
changes are lost.
z Entering Numbers, Letters, and Symbols
1
Press [ ] to switch between the letter and number mode.
_
2
:A
Use the numeric buttons to enter characters.
z Press repeatedly until the character you want appears.
C
:A
z To enter a character that is under the same button as the previous entry:
(1)
Press []], then press the same numeric button.
z To enter a space:
(1)
Press []] or press [Space].
Before Using Your Machine
9
z To delete a character:
(1)
In number mode, press [[]. In uppercase or lowercase mode, use [[] or []] to
move the cursor under the incorrect letter. Then press [Space].
z To delete an entire entry:
(1)
3
4
Press [Clear].
Continue entering other letters or numbers using the numeric buttons.
When you have finished entering characters, press [Start/Copy] to register the
entry.
Setting the TEL LINE TYPE
Before using your fax, make sure it is set for the telephone line type of your telephone system. If you
are unsure of your telephone line type, check with your local telephone company.
1
2
3
4
Press [Menu].
Use [{] or [}] to select <DATA REGSTRATION>, then press [Start/Copy] twice.
The LCD displays <DATE & TIME>.
Use [{] or [}] to select <TEL LINE TYPE>, then press [Start/Copy]. The LCD
displays <TOUCH TONE>.
Use [{] or [}] to select the telephone line type, then press [Start/Copy].
You can select <TOUCH TONE> or <ROTARY PULSE>.
5
Press [Stop].
Setting ends and the fax returns to standby mode.
10
Before Using Your Machine
Registering Sender Information
You can register sender information (Transmit Terminal Identification (TTI)) in your machine so that
your name, your fax/telephone number, and the date and time of transmission are printed in small
type at the top of each page to be received. Thus, whenever you send a fax from this machine, the
recipient receiving the fax knows who sent it, and when it was sent.
Below is an example of how your sender information would print on a fax sent from your machine:
12/20/2006
15:33 FAX 123 4567
03/01/2006 15:33
YOUR NAME
DESTINATION ID
001
(A)
THE SLEREXE COMPANY LIMITED
SAPORS LANE•BOOLE•DORSET•BH25 8ER
TELEPHONE BOOLE (945 13) 51617 – FAX 1234567
(B)
Our Ref. 350/PJC/EAC
(C)
(D)
(E)
(A) Date and time of transmission
(B) Your fax/telephone number
You can select <FAX> or <TEL> to be displayed in front of the number. See “FAX/TEL No.
MARK” on page 38.
(C) Your name
(D) Displays the name of the destination when sending from one-touch or coded speed
dialing.
(E) Page number
„ Entering the Date and Time
1
2
Press [Menu].
Use [{] or [}] to select <DATA REGSTRATION>, then press [Start/Copy] three
times.
12/20/2006
3
13:30
Use the numeric buttons to enter the date and time (in 24-hour format). Enter only
the last two digits of the year.
z Precede single digits with a zero, then press [Start/Copy].
4
Press [Stop].
Registration ends and the fax returns to standby mode.
Before Using Your Machine
11
„ Registering Your Fax/Telephone Number and Name
This information appears at the top of each document you send.
1
2
3
4
Press [Menu].
Use [{] or [}] to scroll through the menus and select <DATA REGSTRATION>,
then press [Start/Copy] twice. The LCD displays <DATE & TIME>.
Use [{] or [}] to select <UNIT TELEPHONE #>, then press [Start/Copy].
Enter your fax number (up to 20 digits) using the numeric buttons, then press [Start/
Copy] twice (see page 9).
You can enter a space to make your number easier to read.
TEL=
5
123 xxxx
Enter your name (up to 24 letters) using the numeric buttons, then press [Start/
Copy] (see page 9).
CANON
6
:A
Press [Stop].
Registration ends and the fax returns to standby mode.
„ Setting Daylight Saving Time (Summer Time)
Some countries adopt the daylight saving time (summer time) system that shifts the clock time
forward or back at certain periods of the year.
You can set your machine to automatically change the time by registering the day and time that
daylight saving time (summer time) begins and ends.
1
2
3
4
5
6
7
12
Press [Menu].
Use [{] or [}] to select <DATA REGSTRATION>, then press [Start/Copy].
Use [{] or [}] to select <SYSTEM SETTINGS>, then press [Start/Copy].
Use [{] or [}] to select <DAYLGHT SAV TIME>, then press [Start/Copy]. The LCD
displays <ON>.
Use [{] or [}] to select <ON> or <OFF>, then press [Start/Copy].
If you cancel by selecting <OFF> in step 5, press [Stop] to return to standby mode.
If you select <ON> in step 5, use [{] or [}] to select <START DATE/TIME>, then
press [Start/Copy] twice. The LCD displays <APRIL>.
Use [{] or [}] to select the month in which the summer time starts, then press
[Start/Copy] twice. The LCD displays <FIRST WEEK>.
Before Using Your Machine
8
9
Use [{] or [}] to select the week in which the summer time starts, then press
[Start/Copy] twice. The LCD displays <SUNDAY>.
Use [{] or [}] to select the day in which the summer time starts, then press [Start/
Copy] twice.
TIME
02:00
10 Use the numeric buttons to enter the time at which the summer time will take effect,
then press [Start/Copy]. The LCD displays <END DATE/TIME>.
11 Use [{] or [}] to select <END DATE/TIME>, then press [Start/Copy] twice. The
LCD displays <OCTOBER>.
12 Repeat steps 7 to 9 to set the month, week, the day of the week, and time when the
summer time ends.
13 Press [Stop].
Setting ends and the fax returns to standby mode.
Registering One-touch Speed Dialing Numbers and
Names
One-touch speed dialing allows you to dial a number by pressing a single button. Before you can use
one-touch speed dialing, you must register the receiving number with your fax.
You can also register the name of the party; the name appears on the printout of the one-touch
speed dialing list.
1
2
3
4
Press [Menu].
Use [{] or [}] to select <TEL REGISTRATION>, then press [Start/Copy]. The LCD
displays <1-TOUCH SPD DIAL>.
Press [Start/Copy]. The LCD displays <01=>.
Use [{] or [}] to select the number of the one-touch speed dialing button (01-09)
under which you want to register the number, then press [Start/Copy] twice.
If a number is already registered under this one-touch speed dialing button, the number is
displayed on the LCD.
5
Enter the party’s number (up to 60 digits) using the numeric buttons, then press
[Start/Copy] twice.
TEL=250xxx_
Before Using Your Machine
13
6
Enter the party's name (up to 16 letters) using the numeric buttons, then press
[Start/Copy] to register the name. (see page 9).
CANON
:A
Note
To delete the name and number registered under the one-touch speed dialing button, press [Clear] and
[Start/Copy] after you perform steps 1 to 4.
7
To assign additional one-touch speed dialing numbers, repeat from step 4.
To finish, press [Stop].
Registering Coded Speed Dialing Numbers and
Names
Use coded speed dialing to dial a fax number at the press of three buttons. A fax/telephone number
can be registered under each two-digit speed dialing code and you can register up to 60 locations.
You can also register the name of the party the name appears on the printout of the coded speed
dialing list.
1
2
3
4
Press [Menu].
Use [{] or [}] to select <TEL REGISTRATION>, then press [Start/Copy]. The LCD
displays <1-TOUCH SPD DIAL>.
Use [{] or [}] to select <CODED SPEED DIAL>, then press [Start/Copy]. The
LCD displays < 00>.
Use [{] or [}] to select the two-digit code (00-59) under which you want to register
the number, then press [Start/Copy] twice.
If a number is already registered under this coded speed dialing code, the number is
displayed on the LCD.
5
Enter the party’s number and name the same way you registered them for onetouch speed dialing.
See steps 5 to 6, “Registering One-touch Speed Dialing Numbers and Names” on page 13.
TEL=250xxx_
6
To assign additional coded speed dialing numbers, repeat from step 4.
To finish, press [Stop].
Note
To delete the name and number registered under the coded speed dialing code, press [Clear] and [Start/
Copy] after you perform steps 1 to 4.
14
Before Using Your Machine
Document Requirements
„ Types of Document You Can Scan
z Scanned Area
z Size
The actual area scanned by the fax is
shown below.
You can load documents larger than 4.2 in.
(105 mm) wide and 4.2 in. (105 mm) long.
The maximum size of document that can be
loaded is 8.5 in. (216 mm) wide by 16.0 in.
(400 mm) long.
Min. 4.2 in.
(105 mm)
0.12 ±0.12 in.
(3.0 ±3.0 mm)
Min. 4.2 in.
(105 mm)
Max. 16.0 in
(400 mm)
LTR/LGL
0.08 ±0.08 in.
(2.0 ±2.0 mm)
0.08 ±0.14 in.
(2.0 ±3.5 mm)
0.08 ±0.14 in.
(2.0 ±3.5 mm)
Max. 8.5 in. (216 mm)
Note
If you use documents smaller than letter size, align the document with the left Document Guide.
„ Problem Documents
z To prevent document jams in the Document Tray, do not attempt to load the following types of
documents into the fax:
- Wrinkled or creased paper
- Curled or rolled paper
- Torn paper
- Carbon paper or carbon-backed paper
- Coated paper or glossy paper
- Onion skin or thin paper
- Thick paper
- Envelopes
z Remove all staples, paper clips, etc. before loading the document into the Document Tray.
z Make sure any glue, ink, or correction fluid on the paper is completely dry before loading the
document into the Document Tray.
z Make a photocopy of any document that will not feed into the fax so that you can then load the
copy into the Document Tray.
Before Using Your Machine
15
Paper Requirements
Your fax supports A4-, letter-, and legal-size paper in portrait orientation. You can use regular copier
paper, cotton bond paper, or typical letterhead. Your fax does not require special ink jet paper.
Always use paper without curls, folds, staples, or damaged edges. Look at the label on the package
to see if the paper has a preferred side for printing.
Note
Be sure to test paper before purchasing large quantities.
„ Printable Area
The shaded area below shows the printable area of letter/legal-size paper. Be sure to print within
this area.
0.2 in. (5 mm)
FEED
DIRECTION
LTR/LGL
0.12 ±0.06 in.
(3.0 ±1.5 mm)
0.25 ±0.06 in.
(6.4 ±1.5 mm)
0.25 in. ~
(6.4 mm~)
Loading Documents and Paper
1
Open the Document Cover (1) and extend
the Paper Support (2) to support the paper.
(2)
(1)
(1)
(2)
16
Before Using Your Machine
2
3
Squeeze, then slide the Paper Guide to the
left.
Insert the stack face up into the MultiPurpose Tray (1), and align the right edge of
the stack with the right side of the MultiPurpose Tray. Then slide the Paper Guide (2)
snugly against the left edge of the stack.
Be careful not to press the Paper Guide strongly
against the stack, or the paper will not be fed
properly.
4
(2)
(1)
Adjust the Document Guide to the width of
the document, and gently insert the top of the
document face up into the Document Tray
until you hear a beep.
z To avoid feeding problems, make sure the
document meets the document requirements (see
page 15).
Note
z For a multipage document, the pages are fed one by one from the top of the stack.
z Wait until all pages of your document have been scanned before starting a new job.
z Make sure you follow the procedure to load documents into the Document Tray. If the document is not
loaded into the Document Tray correctly, it may not be fed into the fax properly; resulting in a jam, or in
pages not being sent.
z If you want to send a document with more than 20 (10 legal-size) pages, divide the document into
sections and send each section in a separate transmission.
z For multipage documents, tap the stack on a flat surface to even the edges before loading.
Before Using Your Machine
17
Copying
Making Copies
One of the convenient features of the fax is its ability to make high quality copies. You can make up
to 99 copies of one document at a time.
If you make copies of multiple documents at a time, the number of pages the fax can scan into
memory is as follows:
z COPY STANDARD/COPY FINE/COPY DRAFT
= 10 pages
Note
z The number of pages the fax can scan into memory is not affected by the scanning resolutions (see
page 20).
z <COPY STANDARD> and <COPY FINE> result in the same resolution when making copies.
z If MEMORY FULL appears on the LCD when making multiple copies, see “Copying Problems” on
page 58.
Note
If paper jams, see “Troubleshooting” on page 53.
1
Load the document face up into the Document Tray.
See “Loading Documents and Paper” on page 16.
2
3
Press [Start/Copy]. The LCD displays <COPY PAGE 01>.
Press [Receive Mode/Resolution].
You can select <COPY STANDARD>, <COPY FINE>, or <COPY DRAFT>.
4
Enter the number of copies (up to 99) using the numeric buttons, then press [Start/
Copy].
To make a correction to the number of copies, press [Clear] and re-enter the number.
To stop copying anytime, press [Stop]. If the document does not eject, press [Start/Copy] for a
few seconds, then the fax will feed out the document. See “Jams in the Document Tray” on
page 53.
18
Copying
Sending Faxes
Sending Documents
Before you send a document, see “Documents Requirements” on page 15, and “Loading Documents
and Paper” on page 16.
Note
z If paper jams, see “Troubleshooting” on page 53.
z You can send up to 20 A4-size (10 legal-size) pages at a time (based on the Canon FAX Standard
Chart No.1, standard resolution). You cannot add pages while the fax is sending.
z The fax stores the document temporally in memory when sending a document, however, when memory
is full, it will send the document as it scans the document without storing document in memory.
„ Direct Sending
1
Load the document face up into the Document Tray.
See “Loading Documents and Paper” on page 16.
You can set the scanning resolution and contrast (see page 20).
2
Dial the receiving party’s fax number.
Use one of the dialing methods described in this chapter.
TEL=
3
3456xxxx
Press [Start/Copy].
The fax begins sending.
Note
z If an error occurs during sending, the fax beeps intermittently for a few seconds and an error
message appears on the LCD. If this happens, correct the problem and then press [Stop], then
try sending the document again. See “LCD Messages” on page 62.
z The fax automatically redials if the receiving party does not answer or if the line is busy. (You
can specify the number of times it redials; see <AUTO REDIAL> on page 39.)
„ Manual Sending
If you would like to first speak with the person you are sending the document to, use manual
sending.
1
Load the document face up into the Document Tray.
See “Loading Documents” on page 16.
You can set the scanning resolution and contrast (see page 20).
2
Pick up the Handset or press [Hook] and dial the receiving party’s fax number.
Use one of the dialing methods described in this chapter.
TEL=
3456xxxx
Sending Faxes
19
3
If a person answers, converse normally, then ask them to press the start button on
their fax. Press [Start/Copy] and hang up.
If you hear a high pitch tone, press [Start/Copy] and hang up.
Note
z If you pressed [Hook] in step 2, you need to pick up the Handset when a person answers the
phone.
z The fax will beep if the Handset is not hang up properly. Make sure the Handset is seated
properly in its cradle. If you do not want the fax to beep, disable the <OFFHOOK ALARM>
setting (see page 38).
z If an error occurs during sending, the fax beeps intermittently for a few seconds and an error
message appears on the LCD. If this happens, correct the problem then try sending the
document again. See “LCD Messages” on page 62.
„ Canceling Sending
1
Press [Stop].
Note
z When you cancel sending, you may need to press and hold [Start/Copy] for a few seconds to
feed out the document.
z You can set whether or not the fax prints an <TX REPORT> (see page 38).
„ Adjusting the Quality of Your Documents
z Setting the Scanning Resolution
Resolution is a measure of the fineness or clarity of a printout. Low resolutions may cause text
and graphics to have a jagged appearance, while higher resolutions provide smoother curves
and lines, crisp text and graphics, and a better match to traditional typeface designs.
Note
Using a higher resolution will increase the output quality, but will slow down the scanning speed.
1
Load the document face up into the Document Tray.
See “Loading Documents and Paper” on page 16.
2
Press [Receive Mode/Resolution] to select the resolution.
You can select <FAX STANDARD>, <FAX FINE> or <FAX PHOTO>.
After about 2 seconds, the fax returns to standby mode.
Note
You can change the resolution setting while the document is being scanned for sending. However,
please note that your new setting will only affect the next page scanned.
z Setting the Scanning Contrast
Contrast is the difference in brightness between the lightest and darkest parts of a printed
document. You can adjust the contrast your fax uses to send or copy documents, according to
how light or dark your document is.
1
2
20
Press [Menu].
Use [{] or [}] to select <DATA REGSTRATION>, then press [Start/Copy] twice.
The LCD displays <DATE & TIME>.
Sending Faxes
3
4
Use [{] or [}] to select <SCAN CONTRAST>, then press [Start/Copy]. The LCD
displays <STANDARD>.
Use [{] or [}] to adjust the scanning contrast, then press [Start/Copy].
You can select <STANDARD>, <DARKER> or <LIGHTER>.
5
Press [Stop].
Setting ends and the fax returns to standby mode.
Automatic Dialing
„ Sending a Document Using One-Touch Speed Dialing or Coded Speed
Dialing Numbers
To use this feature you must first register numbers for one-touch speed dialing (see page 13) or
coded speed dialing (see page 14).
1
Load the document face up into the Document Tray.
See “Loading Documents and Paper” on page 16.
You can set the scanning resolution and the contrast (see page 20).
2
Press the one-touch speed dialing button under which the number you wish to fax
is registered.
01=CANON
-orPress [Coded] and enter the appropriate two-digit coded speed dialing code.
The registered name and number appear.
If you make a mistake, press [Stop]. Then press the correct one-touch speed dialing button or
press [Coded] and re-enter the code.
01=CANON
3
Press [Start/Copy].
The fax begins sending.
-orAfter about 10 seconds of no operation panel input, the fax starts sending automatically.
Sending Faxes
21
„ Sending a Document Using Directory Dialing
This feature is convenient when you know the other party’s name but cannot recall the one-touch
speed dialing button or the code for coded speed dialing where the number is registered.
This procedure can also be used to look up the other party’s name and retrieve the number for
dialing.
1
Load the document face up into the Document Tray.
See “Loading Documents and Paper” on page 16.
You can set the scanning resolution and the contrast (see page 20).
2
3
Press [Directory].
Press a numeric button to enter the first letter of the name of the party you are
searching for.
01=Canon CANADA
4
Press [{] or [}] to display the other names and numbers registered for the button
letter group.
z The names for one-touch speed dialing numbers are prefixed with two digits and the names
for coded speed dialing numbers are prefixed with an asterisk ( ) and two digits.
z When you reach the last name and number registered for the letter group, you will return to
the first name and number in the group.
z If the LCD does not change after you press [{] or [}], this means only one name and
number is registered for the button you just pressed.
z Press [Redial] to switch between the name and number on the LCD.
5
With the telephone number you want to dial displayed, press [Start/Copy] to start
the document transmission.
Special Dialing
„ Sending a Document Using Caller History
If the <CALLER ID> setting is set to <ON>, the caller’s name and phone/fax number appear on
the LCD when you receive a call (see page 41). The fax keeps up to 20 latest caller IDs in
memory.
Note
The feature uses the Telcordia or the ETSI EN 300 778-1 protocol. Contact your local telephone
company for detailed information.
22
Sending Faxes
1
Press [Caller History], then wait for 2 seconds or press any button.
The numbers, names, and date and time from which you have received calls recently will be
displayed on the LCD.
01:
3456XXXX
]
CANON
]
20/12 2006 13:30
z Press [Redial] or [Coded Dial/Directory] to switch between the date and time, name, and
phone/fax number on the LCD.
2
Use [{] or [}] to select the receiving party, then press [Start/Copy].
The fax begins calling the number.
„ Switching Temporarily to Tone Dialing
Many information services for banks, airline reservations, hotel reservations, etc. require tone
dialing for their services. If your machine is connected to a rotary pulse line, you can set the
machine to temporarily switch to tone dialing.
1
2
3
Press [Hook] or lift the handset.
Use the Numeric buttons to dial the number of the information service.
When the recorded message of the information service answers, press [Tone] ([ ])
to switch to tone dialing.
If you pressed [Hook] in step 1 and wish to talk to the other party, lift the handset.
4
5
Use the Numeric buttons to enter the numbers requested by the information
service.
When you have finished using the service, press [Hook] or hang up the handset.
„ Long-Distance Dialing
When you register a long-distance number, you may have to insert a pause within or after the
number. For long-distance dialing, the location and length of the pause may differ depending on
the telephone system. To enter a pause, press [Pause]. The length of this pause can be
adjusted. See <PAUSE TIME> on page 39. A pause at the end of a number is fixed at 10
seconds.
Redialing When the Line is Busy
There are two methods of redialing: manual redialing and automatic redialing. This section explains
these two methods.
„ Manual Redialing
Press [Redial] to dial the last number you dialed with the numeric buttons*. (This starts redialing
regardless of whether automatic redialing is enabled.)
*This setting is only available when you dialed with the numeric buttons.
Sending Faxes
23
z Canceling Manual Redialing
To cancel manual redialing, press [Stop]. You may then need to press [Start/Copy] for a few
seconds to feed out the document. See “Jams in the Document Tray” on page 53.
„ Automatic Redialing
z What is Automatic Redialing?
When you are sending a document and the receiving party’s line is busy, the fax waits the
specified time and then dials the same number again. You can set the fax to redial several times
if previous attempts fail because of a busy signal.
Automatic redialing can be turned off and on. The number of redialing attempts and the time
interval between attempts can also be adjusted (see page 39).
If all redialing attempts are unsuccessful, the fax will cancel the transmission. You can set the fax
to print an ERROR TX REPORT to remind you that the transmission was not completed (see
page 38).
When automatic redialing is in use, the LCD displays <AUTO REDIAL> while it is waiting to
redial.
z Canceling Automatic Redialing
1
Press [Stop].
Note
If you want to cancel a memory-sending transmission while the fax is waiting to redial, you will
have to delete the document from memory (see page 35).
z Setting the Options for Automatic Redialing
You can set the following options for automatic redialing:
z Whether or not the fax redials automatically.
z The number of times the fax attempts to redial.
z The time interval between redialing attempts.
1
2
3
4
Press [Menu].
Use [{] or [}] to select <DATA REGSTRATION>, then press [Start/Copy]. The
LCD displays <USER SETTINGS>.
Use [{] or [}] to select <TX SETTINGS>, then press [Start/Copy]. The LCD
displays <ECM TX>.
Use [{] or [}] to select <AUTO REDIAL>, then press [Start/Copy]. The LCD
displays <ON>.
z To disable automatic redialing, use [{] or [}] to select <OFF>, then press [Start/Copy].
Press [Stop] to return to standby mode.
z To enable automatic redialing, use [{] or [}] to select <ON> and continue with the steps
below.
5
24
Press [Start/Copy] twice. The LCD displays <2TIMES>.
Sending Faxes
6
7
8
Use the numeric buttons, or [{] or [}] to enter the number of times you want the
fax to redial, then press [Start/Copy] twice. The LCD displays <2MIN.>.
Use the numeric buttons, or [{] or [}] to enter the time interval between redialing
attempts, then press [Start/Copy].
Press [Stop].
The fax returns to standby mode.
Delayed Sending
Your fax can send a document automatically at a preset time. This allows you to take advantage of
lower late-night long-distance rates offered by some telephone companies.
The fax can only register one preset sending operation at a time.
1
Load the document face up into the Document Tray.
See “Loading Documents and Paper” on page 16.
You can set the scanning resolution and contrast (see page 20).
2
3
4
Press [Menu].
Use [{] or [}] to select <FAX OPTIONS>, then press [Start/Copy].
Use [{] or [}] to select <DELAYED TX>, then press [Start/Copy].
SET TIME
5
15:00
Enter the desired sending time (in 24-hour clock format) using the numeric buttons.
z Precede single digits with a zero.
z Press [Clear] if you need to re-enter the time.
z You can also use [[] or []] to move the cursor.
6
7
Press [Start/Copy].
Enter the receiving party’s fax number.
z You can enter the receiving party’s fax number by using the numeric buttons, one-touch
speed dialing, coded speed dialing, or directory dialing (see page 21).
z If you use the numeric buttons, press [Start/Copy] after entering the number to register it.
8
Press [Start/Copy].
z Press [Start/Copy] when using directory dialing.
z The fax scans the document into memory.
Note
If <MEMORY FULL> appears on the LCD during scanning, delete unnecessary documents from
the memory (see page 35), then rescan your fax.
Sending Faxes
25
9
The fax will automatically dial at the programmed time.
„ Sending Other Documents While the Fax is Set for Delayed Sending
You can send, receive, and copy other documents even when the fax is set for sending at a
preset time.
To send or copy other documents after setting the fax for delayed sending, simply send or copy
using any other sending procedure in this guide.
Note
Delayed sequential broadcasting is applicable for sending one document to more than one location
at a later time when multiple fax numbers are dialed (see page 27).
„ Canceling Delayed Sending
1
2
3
Press [Menu].
Use [{] or [}] to select <MEMORY REFERENCE>, then press [Start/Copy].
Use [{] or [}] to select <DELETE DOCUMENT>, then press [Start/Copy].
TX/RX NO.
4
0001
Use [{] or [}] to select the transaction number (TX/RX NO.) of the document you
want to delete, then press [Start/Copy]. The LCD displays <YES=( ) NO=(#)>.
z If the LCD does not change after you press [{] or [}], this means only one transaction is
stored in memory.
z If you are unsure of the transaction number (TX/RX NO.), print the <DOC. MEMORY
LIST>. (see page 34).
5
Press [ ] to delete the document.
If you want to continue sending, press [#].
6
Press [Stop].
The fax returns to standby mode.
26
Sending Faxes
Sequential Broadcasting
„ Sending a Document to More Than One Location
Sequential broadcasting sends one document to more than one location.
You can send to a total of 70 locations as follows:
z One-touch speed dialing
= 9 locations
z Coded speed dialing
= 60 locatitons
z Regular dialing (Numeric buttons dialing)
=
1 location
You can enter the one-touch speed dialing and coded speed dialing locations in any order. You
simply press the one-touch speed dialing button, or press [Coded] or [Directory] followed by the twodigit code.
You can also include one location using regular dialing. Remember that when using regular dialing,
you must press [Start/Copy] after entering the number.
Note
z You must press each button within 10 seconds of the preceding one. The fax begins the operation
approximately 10 seconds after you press the last button.
z The regular dialing number must be entered last.
1
Load the document face up into the Document Tray.
See “Loading Documents and Paper” on page 16.
You can set the scanning resolution and contrast (see page 20).
2
Dial the receiving party’s fax numbers as you need.
You can also press [Redial] to redial the last number dialed with the numeric buttons.
TEL=
3
3456xxxx
Press [Start/Copy].
z The fax reads the document into memory and begins sending.
z To cancel a transmission, press [Stop] during dialing or transmission. All transmissions in
the sequence are canceled.
Sending Faxes
27
Receiving Faxes
Different ways to receive a document
Your fax provides you with several modes for receiving documents. To determine which mode best
suits your requirements, see the table below.
FAX/TEL MODE/DRPD
Automatically switches between fax
and voice calls. Receives documents
automatically and rings for voice calls
(see page 29).
RECEIVE
INCOMING CALL ...
FA
X
DRPD:
The fax rings differently depending on
whether a call is a fax or voice call.
Subscribe to a DRPD service. Handset
or extension phone connected to the
fax (see page 31).
INCOMING CALL ...
Ring
Ring
MANUAL MODE
INCOMING CALL ...
Ring
Ring
RECEIVE
Rings for every call, regardless of
whether the call is a fax call or a voice
call. For a fax call, you have to
manually activate reception of the fax
(see page 30).
FAX
FA
X
ANS.MACHINE MODE
INCOMING CALL ...
LINE IN USE
Ring
Ring
Receives documents automatically
and routes voice calls to the answering
machine. Connect an answering
machine to your fax (see page 30).
FAX ONLY MODE
INCOMING CALL ...
RECEIVE
FA
X
28
Receiving Faxes
Answers all calls as fax calls. Receives
documents automatically and
disconnects voice calls. Separate
telephone line for fax use only. If you
want to be alerted when a fax call is
received, enable the <INCOMING
RING> setting (see page 39).
Setting the Receive Mode
Once you have decided which mode is suitable for your needs, set the mode by pressing [Receive
Mode/Resolution].
1
Press [Receive Mode/Resolution].
Every time you press [Receive Mode/Resolution], the mode changes cyclically.
„ Receiving Faxes
Note
z If paper jams, see “Troubleshooting” on page 53.
z If the Ink Lamp lights up faxes will be received to memory.
„ Receiving Both Documents and Telephone Calls Automatically: Fax/Tel
Mode
If you set Fax/Tel mode, you can control precisely how the fax handles incoming calls by
adjusting the following settings:
z Adjust the time the fax takes to check whether a call is from a fax machine or a telephone
(<RING START TIME> setting).
z Adjust the length of time the fax rings when the call is a voice call (<TEL RING TIME>
setting).
z Set whether the fax switches to receive mode after the ring time set in <TEL RING TIME> has
elapsed (<DEFAULT ACTION> setting).
1
2
3
4
5
Press [Menu].
Use [{] or [}] to select <DATA REGSTRATION>, then press [Start/Copy]. The
LCD displays <USER SETTINGS>.
Use [{] or [}] to select <RX SETTINGS>, then press [Start/Copy]. The LCD
displays <ECM RX>.
Use [{] or [}] to select <FAX/TEL AUTO SW>, then press [Start/Copy]. The LCD
displays <RING START TIME>.
Press [Start/Copy].
8SEC.
6
Use the numeric buttons, or [{] or [}] to enter the time the fax waits before ringing
when it receives a call, then press [Start/Copy] twice.
22SEC.
7
Use the numeric buttons, or [{] or [}] to enter the time the fax rings while waiting
for someone to pick up the Handset, then press [Start/Copy] twice. The LCD
displays <RECEIVE>.
Receiving Faxes
29
8
Use [{] or [}] to select <RECEIVE> or <DISCONNECT>, then press [Start/Copy].
This setting tells the fax what to do if the Handset is not picked up within the specified ring
time set in step 6.
9
Press [Stop].
Setting ends and the fax returns to standby mode.
„ Receiving Documents Manually: MANUAL MODE
1
Check that <Manual> is displayed on the LCD (see page 29).
15:00
2
3
Manual
When you hear the fax or extension phone ring, pick up the Handset.
If you hear a person’s voice:
Start your conversation. If the caller wants to send a document after talking to you,
ask them to press the start button on their fax machine.
When you hear a slow beep, press [Start/Copy] on the fax to begin receiving the
document. Hang up the Handset.
z If the extension phone is located away from the fax, dial 25 (the remote receiving ID) on the
extension phone and hang up.
z The fax begins receiving the document.
If you hear a slow beep tone:
Someone is trying to send you a document.
z Press [Start/Copy] and replace the Handset.
z If the extension phone is located away from your fax, dial 25 (the remote receiving ID) on
the extension phone and hang up.
z The fax begins receiving the document.
Note
Be sure to replace the Handset after you press [Start/Copy] otherwise the call will be disconnected.
„ Receiving Documents with an Answering Machine: ANS.MACHINE
MODE
Connecting an answering machine to your fax allows you to receive documents and telephone
messages while you are out.
z Using Your Fax with an Answering Machine
Follow these guidelines when using your fax with an answering machine.
z Set the answering machine to answer on the first or second ring.
z When recording an outgoing message on the answering machine, the entire message must
be no longer than 15 seconds.
30
Receiving Faxes
„ Receiving with a DRPD (Distinctive Ring Pattern Detection) service:
DRPD
DRPD service assigns two or more telephone numbers with distinctive ring patterns to a single
telephone line, allowing you to have both a fax number(s) and a telephone number(s) using only
one telephone line. Your fax will automatically monitor incoming calls and based on the ring
pattern, will let you know if the call is a fax or voice call. Follow the procedure below to set the fax
ring pattern that matches the pattern assigned by your telephone company.
Note
Contact your local telephone company for detailed information on this service.
1
2
3
4
5
Press [Menu].
Use [{] or [}] to select <DATA REGSTRATION>, then press [Start/Copy]. The
LCD displays <USER SETTINGS>.
Use [{] or [}] to select <RX SETTINGS>, then press [Start/Copy]. The LCD
displays <ECM RX>.
Use [{] or [}] to select <DRPD:SELECT FAX>, then press [Start/Copy]. The LCD
displays <DOUBLE RING>.
Use [{] or [}] to select the ring pattern that your telephone company assigned to
your fax number, then press [Start/Copy].
You can select <NORMAL RING>, <DOUBLE RING>, <SHORT-SHORT-LONG>, <SHORTLONG-SHORT>, or <OTHER RING TYPE>.
6
Press [Stop].
Setting ends and the fax returns to standby mode.
Canceling Receiving
1
Press [Stop].
Other Features
„ Saving Ink
You can enable/disable ink-saving feature by selecting <INK SAVER> when the [Menu] button is
pressed.
Note
By enabling this feature, print quality will be reduced. For highest print quality, disable this feature.
Receiving Faxes
31
1
2
3
4
5
6
Press [Menu].
Use [{] or [}] to select <DATA REGSTRATION>, then press [Start/Copy].
Use [{] or [}] to select <PRINTER SETTINGS>, then press [Start/Copy].
Use [{] or [}] to select <INK SAVER>, then press [Start/Copy].
Use [{] or [}] to select <ON> or <OFF>, then press [Start/Copy].
Press [Stop].
Setting ends and the fax returns to standby mode.
„ Receiving to Memory Temporarily
You can enable memory receiving feature temporarily.
Received faxes will not be printed automatically.
1
Press [ON/OFF] to select <AUTO PRINT OFF>.
z The fax starts receiving documents in memory.
z To cancel, press [ON/OFF] again.
z When <AUTO PRINT OFF> is cancelled, received faxes will be printed automatically.
„ Changing Calling Volume
1
2
3
4
5
6
7
Press [Menu].
Use [{] or [}] to select <DATA REGSTRATION>, then press [Start/Copy].
Use [{] or [}] to select <USER SETTINGS>, then press [Start/Copy].
Use [{] or [}] to select <VOLUME CONTROL>, then press [Start/Copy].
Use [{] or [}] to select <CALLING VOLUME>, then press [Start/Copy].
Use [{] or [}] to change the volume, then press [Start/Copy].
Press [Stop].
Setting ends and the fax returns to standby mode.
„ Changing Receiving Volume of Handset
1
2
3
4
5
6
32
Press [Menu].
Use [{] or [}] to select <DATA REGSTRATION>, then press [Start/Copy].
Use [{] or [}] to select <USER SETTINGS>, then press [Start/Copy].
Use [{] or [}] to select <VOLUME CONTROL>, then press [Start/Copy].
Use [{] or [}] to select <HANDSET VOL>, then press [Start/Copy].
Use [{] or [}] to change volume, then press [Start/Copy].
Receiving Faxes
7
Press [Stop].
Setting ends and the fax returns to standby mode.
„ Receiving Documents in Memory While Performing Another Task or
When a Problem Occurs
If your fax is performing another task or encounters a problem when receiving a document, it
automatically stores the unprinted pages in memory, and the LCD displays <REC’D IN
MEMORY> as well as one or more messages. For an explanation of the message(s) and details
on the action to take, see page 64.
Note
Once the pages are printed, they are deleted from memory.
„ Polling to Receive Documents
The polling feature allows you to request a document to be faxed to you from another fax
machine. The sending party only needs to make sure the document is on a fax machine and
ready to be sent. Thus, when your fax polls the other fax machine, the document is sent
automatically. The fax can poll any fax machine that supports polling.
Note
z Before attempting to poll a fax machine, make sure that the other fax machine supports polling.
z Your fax cannot do polling transmissions.
1
2
3
4
Press [Menu].
Use [{] or [}] to select <FAX OPTIONS>, then press [Start/Copy].
Use [{] or [}] to select <POLLING RX>, then press [Start/Copy].
Dial the fax number of the fax machine you wish to poll.
Use one of the dialing methods described.
TEL=
5
3456xxxx
Press [Start/Copy].
Your fax begins receiving the document.
Receiving Faxes
33
Setting CALLER ID
If the <CALLER ID> setting is set to <ON>, the caller’s name and phone/fax number appear on the
LCD when you receive a call.
Note
To use this feature, you will need to subscribe for a Caller ID service. The Caller ID feature uses the
Telcordia or the ETSI EN 300 778-1 protocol. Contact your local telephone company for detailed
information on this service.
1
2
3
4
5
Press [Menu].
Use [{] or [}] to select <DATA REGSTRATION>, then press [Start/Copy].
Use [{] or [}] to select <CALLER ID>, then press [Start/Copy]. The LCD displays
<OFF>.
Use [{] or [}] to select <ON> to enable Caller ID, then press [Start/Copy]. To
disable Caller ID feature, use [{] or [}] to select <OFF>, then press [Start/Copy].
Press [Stop] to return to standby mode.
Press [Stop] to return to standby mode.
Documents Stored in Memory
„ Printing a List of Documents in Memory
Your fax can print a list of documents stored in memory, along with the transaction number (TX/
RX NO.) of each document. Once you know the transaction number of a document in memory,
you can print it or delete it.
1
2
3
Press [Menu].
Use [{] or [}] to select <MEMORY REFERENCE>, then press [Start/Copy].
Use [{] or [}] to select <DOC. MEMORY LIST>, then press [Start/Copy].
„ Printing a Document in Memory
1
2
3
Press [Menu].
Use [{] or [}] to select <MEMORY REFERENCE>, then press [Start/Copy].
Use [{] or [}] to select <PRINT DOCUMENT>, then press [Start/Copy].
TX/RX NO.
34
0001
Receiving Faxes
4
Use [{] or [}] to select the transaction number (TX/RX NO.) of the document you
want to print, then press [Start/Copy]. The LCD toggles between <1ST PAGE
ONLY?> and <YES=( ) NO=(#)>.
If you are unsure of the transaction number (TX/RX NO.), print a list of documents in memory
(see page 34).
5
Press [ ] to print the first page only, or press [#] to print all pages of the document.
The fax prints the document.
„ Printing All Unprinted Documents in Memory
1
2
3
4
Press [Menu].
Use [{] or [}] to select <MEMORY REFERENCE>, then press [Start/Copy].
Use [{] or [}] to select <PRINT ALL NEW RX>.
Press [Start/Copy].
The fax prints the documents one at a time, after each the reception number is displayed on
the LCD.
5
6
After printing, the LCD displays <YES=( ) NO=(#) >.
Press [ ] to delete the previous printed documents.
If you want to keep the documents in memory, press [#].
„ Deleting a Document from Memory
1
2
3
Press [Menu].
Use [{] or [}] to select <MEMORY REFERENCE>, then press [Start/Copy].
Use [{] or [}] to select <DELETE DOCUMENT>, then press [Start/Copy].
TX/RX NO.
4
0001
Use [{] or [}] to select the transaction number (TX/RX NO.) of the document you
want to delete, then press [Start/Copy]. The LCD displays <YES=( ) NO=(#)>.
z If the LCD does not change after you press [{] or [}], this means only one transaction is
stored in memory.
z If you are unsure of the transaction number (TX/RX NO.), print a list of documents in
memory (see page 34).
5
Press [ ] to delete the document.
If you want to keep the document in memory, press [#].
6
To continue deleting other documents in memory, repeat the procedure from step 4.
To finish, press [Stop].
Receiving Faxes
35
„ Deleting All Printed Documents from Memory
1
2
3
4
Press [Menu].
Use [{] or [}] to select <MEMORY REFERENCE>, then press [Start/Copy].
Use [{] or [}] to select <DEL. PRINTED RX>, then press [Start/Copy]. The LCD
displays <YES=( ) NO=(#) >.
Press [ ] to delete all printed documents.
If you want to keep the documents in memory, press [#].
5
36
To finish, press [Stop].
Receiving Faxes
Settings and Activity Reports
Selecting a Menu
The <USER SETTINGS>, <REPORT SETTINGS>, <TX SETTINGS>, <RX SETTINGS>,
<PRINTER SETTINGS>, <SYSTEM SETTINGS>, and <CALLER ID> menus allow you to customize
the way your fax works. Each menu contains settings that control different functions of your fax.
1
2
3
Press [Menu].
Use [{] or [}] to select <DATA REGSTRATION>, then press [Start/Copy]. The
LCD displays <USER SETTINGS>.
Use [{] and [}] to scroll through the menus and select the menu you want.
You can select the <USER SETTINGS>, <REPORT SETTINGS>, <TX SETTINGS>, <RX
SETTINGS>, <PRINTER SETTINGS>, <SYSTEM SETTINGS>, or <CALLER ID> menu (see
page 38).
4
5
Press [Start/Copy] to access the settings under the menu you selected.
See the tables on the following pages (see page 38) for guidelines on selecting and
registering settings.
z Use [{] and [}] to scroll through the settings.
z To register a setting or access a sub-setting, press [Start/Copy].
z To return to a previous level, press [Menu].
6
Press [Stop].
Setting ends and the fax returns to standby mode.
Note
z If at any stage you want to return to standby mode, press [Stop].
z If you pause for more than 120 seconds while accessing a menu, the fax will automatically
return to standby mode.
Settings and Activity Reports
37
„ USER SETTINGS
Name
Description
Settings
DATE & TIME
Set the date and time (24-hour clock) using the numeric
buttons.
–
UNIT TELEPHONE #
Enter your fax number using the numeric buttons.
–
UNIT NAME
This is the name that appears at the top of each fax page you
send (see page 11).
–
TX TERMINAL ID
This option sets the parameters for the identification header
that appears on every page you send.
ON/OFF
FAX/TEL No. MARK
Select the icon for the fax number.
FAX/TEL
TTI POSITION
Select the position of the TTI.
OUTSIDE IMAGE/
INSIDE IMAGE
SCAN CONTRAST
Set the density of the reproduction.
STANDARD/
DARKER/ LIGHTER
OFFHOOK ALARM
Enable/disable the off hook alarm. The alarm alerts you that
the Handset is not seated properly in its cradle.
ON/OFF
VOLUME CONTROL
Set the volume of the fax sounds.
–
CALLING VOLUME
Set the volume of the ring sound.
0 (off)/1/2/3
LINE MONITOR VOL
Set the volume of the line monitor (sound during dialing).
0 (off)/1/2/3
ALARM VOLUME
Set the volume of the error alarm sound.
0 (off)/1/2/3
KEYPAD VOLUME
Set the volume of the keypad.
0 (off)/1/2/3
HANDSET VOLUME
Set the volume of the Handset. This setting can be changed
during a call, with [{] or [}].
1/2
RX CALL LEVEL
Set the ring tone.
STANDARD/HIGH
TEL LINE TYPE
Set the dialing method the fax uses to match the type of
phone line you have.
TOUCH TONE/
ROTARY PULSE
COPY RATIO
Set the enlargement and reduction and ratio for copying.
50% MIN/94%/100%
AS IS/156%/183%/
200% MAX
DIAL SECURITY
Enable/disable the dial security. When it is ON, it will ask you
to dial the number twice to prevent dialing the wrong number.
The fax will dial the number after confirming the number you
dialed in twice are matched.
ON/OFF
„ REPORT SETTINGS
Name
TX REPORT
PRINT ERROR ONLY:
OUTPUT YES:
OUTPUT NO:
RX REPORT
38
Description
Settings
Enable/disable automatic printing of the transmission report.
Print only when an error occurs during sending.
-
ATTACH TX IMAGE:Print a transmission report attaching its
image.
YES/NO
Set the fax to print a transmission report every time you send
a document.
ATTACH TX IMAGE:Print a transmission report attaching its
image.
YES/NO
Turn off the transmission report feature.
-
Enable/disable automatic printing of the reception report.
PRINT ERROR ONLY/
OUTPUT YES/
OUTPUT NO
Settings and Activity Reports
Name
ACTIVITY REPORT
Description
Settings
Enable/disable automatic printing of the activity report.
–
AUTO PRINT
When you set ON, your fax is set to print an activity report for
every 20 transactions (sending and receiving).
ON/OFF
TX/RX SEPARATE
Divide the activity management report into sent and received
transactions.
ON/OFF
„ TX SETTINGS
Name
Description
Settings
ECM TX
Enable/disable error correction during transmission.
ON/OFF
PAUSE TIME
Set the length of the pause you insert into a dialing sequence.
1 to 9 seconds
AUTO REDIAL
Determine whether the fax will redial a number if it fails to get
a response on the first attempt.
ON/OFF
REDIAL TIMES
Set the number of retries.
1 to 10 times
REDIAL INTERVAL
Set the period of time between redialing attempts.
2 to 99 minutes
Set whether to send faxes after detecting the dial tone. This
function may not work correctly with some telephone lines.
ON/OFF
DIAL TONE DETECT
„ RX SETTINGS
Name
Description
Settings
ECM RX
Enable/disable error correction during reception.
ON/OFF
FAX/TEL AUTO SW
This feature is used to answer calls, and if no fax tone is
detected, the fax rings to alert you of an incoming call.
–
RING START TIME
Set the duration that the fax listens for a fax tone before
starting to ring.
0 to 20 seconds
TEL RING TIME
Set the length of time the fax will ring to alert you of an
incoming call.
10 to 60 seconds
DEFAULT ACTION
Select the action taken after the TEL RING TIME expires.
DISCONNECT/
RECEIVE
INCOMING RING
RING COUNT
MAN/AUTO SWITCH
RING TIME
REMOTE RX
REMOTE RX ID
Set the fax to ring when it receives a call.
ON/OFF
Set the number of incoming rings before the fax answers.
2 to 30 times*
Determine if the fax switches to document receive mode after
the fax rings for a specified time when the fax is in the manual
receive mode.
ON/OFF
Set the amount of time the fax will ring before switching to
document receive mode.
1 to 60 seconds
Enable/disable remote receiving.
ON/OFF
If you set REMOTE RX to ON, you can select the remote
receiving ID.
00 to 99
SAVE RX IMAGE
Set whether to save images received.
ON/OFF
OPTION SETTINGS
Set whether the fax prints out received documents even
when the ink level is low. Faxes will be deleted from memory
after printing. If there is no ink left, the information contained
in the fax will be lost.
This setting will be retained even if the FINE cartridge is
replaced with a new cartridge.
ON/OFF
DRPD:SELECT FAX
If you select DRPD as the receive mode, select the ring
pattern for the fax.
NORMAL RING
DOUBLE RING
SHORT-SHORT-LONG
SHORT-LONG-SHORT
OTHER RING TYPE
* The values may differ depending on the country/region of use.
Settings and Activity Reports
39
„ PRINTER SETTINGS
Name
RX REDUCTION
Description
Settings
Enable/disable reduction for received documents.
ON/OFF
Select reduction in height only or both width and height.
VERTICAL ONLY/
HORIZ & VERTICAL
PAPER SIZE
Select the size of the loaded fax paper.
LTR/LGL/A4
INK SAVER
Set the ink saver mode.
ON/OFF
REDUCE DIMENSION
„ SYSTEM SETTINGS
Name
RX RESTRICTION
Description
Settings
Enable/disable the direct mail preventive function.
ON/OFF
WITH SENDER INFO: The fax only receives documents that
contain TTI information.
REGISTERED SENDR: The fax only receives documents
that contain TTI information. Also, the phone/fax numbers on
the TTI must be registered under one-touch/coded speed
dialing on your fax.
WITH SENDER INFO/
REGISTERED SENDR
DATE DISPLAY
Set the date format.
MM/DD/YYYY
DD/MM YYYY
YYYY MM/DD
SELECT LANGUAGE
Set the language of the LCD messages.
ENGLISH/GERMAN
FRENCH/ITALIAN/
SPANISH/DUTCH/
PORTUGUESE/
NORWEGIAN/
SWEDISH/DANISH/
FINNISH/RUSSIAN/
CZECH/HUNGARIAN/
POLISH/SLOVENE
TX START SPEED
Set the speed at which the fax starts transmitting. Set this to a
lower speed if you have difficulties connecting over long
distance or noisy lines.
14400bps/9600bps/
7200bps/4800bps
RX START SPEED
Set the speed at which the fax starts receiving. Set this to a
lower speed if you have difficulties connecting over long
distance or noisy lines.
14400bps/9600bps/
7200bps/4800bps
DAYLGHT SAV TIME
RX CONDITION
Enable/disable the summer time system.
ON/OFF
START DATE/TIME
Set the beginning of the summer time period.
–
END DATE/TIME
Set the end of the summer time period.
–
MONTH: Set the beginning/end month.
APRIL/MAY/JUNE/
JULY/AUGUST/
SEPTEMBER/
OCTOBER/
NOVEMBER/
DECEMBER/
JANUARY/FEBRUARY/
MARCH
FIRST WEEK/
SECOND WEEK/
THIRD WEEK/
FOURTH WEEK/
LAST WEEK
WEEK: Set the beginning/end week.
40
START DATE/TIME
DAY: Set the beginning/end day of the week.
SUNDAY/MONDAY/
TUESDAY/
WEDNESDAY/
THURSDAY/FRIDAY/
SATURDAY
END DATE/TIME
TIME: Set the beginning/end time.
–
Settings and Activity Reports
„ CALLER ID
Name
CALLER ID
Description
Determine if the fax displays the caller's name and phone/fax
number when receiving a call.
Settings
ON/OFF
Activity Reports
Your fax keeps track of most of its sending and receiving operations. These operations can be
printed out in the form of activity reports that can help you check the dates and times of fax
transmissions and whether or not each transaction was successful.
„ How to Print a Report
Depending on the type of report, you can have the fax print the report automatically, or you can
print it directly. The TX report, RX report, MULTI TX report, and Memory clear report
(see page 61) can only be printed automatically. See <REPORT SETTINGS> (page 38) on how
and when reports are printed automatically.
1
2
3
Press [Menu].
Use [{] or [}] to select <REPORT>, then press [Start/Copy].
Use [{] or [}] to display the type of report you want to print, then press [Start/
Copy].
You can select <ACTIVITY REPORT>, <1-TOUCH LIST>, <CODED DIAL LIST>, or <USER
DATA LIST>.
„ Activity Report
Summarizes the information for the sending and receiving activities of your fax after 20
transactions. For automatic printing, see <ACTIVITY REPORT> on page 39.
Transactions in an activity report are listed chronologically.
„ One-Touch Speed Dialing List
Lists the numbers and names registered under one-touch speed dialing buttons.
„ Coded Speed Dialing List
Lists the numbers and names registered under coded speed dialing codes.
„ User Data List
Lists the current settings of the fax and the registered sender information.
„ List of Documents in Memory
Lists the documents currently stored in the fax’s memory (see page 34).
„ TX (Transmission) Report
Normally the fax does not print an activity report for transmitting, but you can set the fax to print
an activity report every time you send a document. See <TX REPORT> on page 38.
Settings and Activity Reports
41
You can set the fax to print an activity report only when an error occurs during transmitting. See
<TX REPORT> on page 38.
„ RX (Reception) Report
Normally the fax does not print an activity report for receiving, but you can set the fax to print an
activity report every time you receive a document. See <RX REPORT> on page 38.
You can set the fax to print an activity report only when an error occurs during receiving. See
<RX REPORT> on page 38.
„ Multi TX (Transmission) Report
Lists the result of a sequential broadcasting.
If you set the fax to print a <TX REPORT> and then use sequential broadcasting, a MULTI TX
REPORT will be printed instead of a TX (Transmission) REPORT. See <TX REPORT> on
page 38.
Note
A memory clear report is printed automatically when power is restored after a power failure. See
“Memory Clear Report” on page 61.
42
Settings and Activity Reports
Routine Maintenance
Maintenance Menus
The table below shows the available maintenance menus when you press [Maintenance].
Menus
CS CLEANING (see page 50)
NOZZLE CHECK (see page 46)
CLEANING (see page 47)
DEEP CLEANING (see page 47)
ALIGN PRINT HEAD (see page 48)
HEAD ALIGN VALUE (see page 48)
ROLLER CLEANING (see page 51)
BOTTOM CLEANING (see page 51)
Replacing a FINE Cartridge
If there is no improvement with the quality of printing following such maintenance as FINE Cartridge
Cleaning, the FINE Cartridge is probably empty. Replace the empty FINE Cartridge with a new one.
When replacing a FINE Cartridge, check the model number very carefully.
The machine will not print properly if the wrong FINE Cartridge is used, or installed incorrectly.
PG-40 Black
PG-50 Black
„ Knowing When to Replace a FINE Cartridge
z When Ink is Low
When the ink level is low, <RECOMEND NEW CRT> is displayed on the LCD and the Ink Lamp
lights up. In this state the FAX will receive documents to memory (up to 30 transactions or 60
pages) to prevent the information contained in the FAX from being lost if the ink runs out
completely. You need to print out received faxes manually from the <MEMORY REFERENCE>
menu.
After printing, delete unnecessary faxes from the memory. For more details, see “Documents
Stored in Memory” on page 34.
z When Ink is Empty
When the ink is almost empty, <RECOMEND NEW CRT> is displayed on the LCD and the Ink
Lamp blinks. When this occurs it may not be possible to clearly print received faxes from
memory. When the ink is empty, <NO INK> is displayed on the LCD. Replace the FINE Cartridge
with new one. For more details, see “Replacing a FINE Cartridge” on page 45.
Printing will resume as soon as the FINE Cartridge is replaced.
Routine Maintenance
43
z Press [Stop] to cancel the current print job.
When printing is finished, replace the FINE Cartridge immediately. If you continue printing with
an empty FINE Cartridge, it will be a cause of trouble.
Note
z If you continue printing when the ink level for the FINE Cartridge is low, the FAX may not print
out properly.
z When the ink level is low, the print quality may become poor, and the machine will start storing
incoming fax data in the memory.
z The FAX cannot detect whether or not the received data are clearly printed on the paper.
z The FAX automatically deletes the received fax data in the memory after printing them. We
recommend you to set <SAVE RX IMAGE> to <ON> (see page 39). You can store the received
fax data in the memory for no more than 30 transactions. Delete them before the memory
becomes full.
z Setting Automatic Printing
When the ink is low, you can set the receiving fax either automatic printing or storing in memory.
1
2
3
4
Press [Menu].
Use [{] or [}] to select <DATA REGSTRATION>, then press [Start/Copy]. The
LCD displays <USER SETTINGS>.
Use [{] or [}] to select <RX SETTINGS>, then press [Start/Copy]. The LCD
displays <ECM RX>.
Use [{] or [}] to select <OPTION SETTINGS>, then press [Start/Copy]. The LCD
displays <OFF>.
z To disable ink low automatic printing, use [{] or [}] to select <OFF>, then press [Start/
Copy]. Press [Stop] to return to standby mode.
z To enable automatic printing, use [{] or [}] to select <ON> and continue with the steps
below.
5
6
Press [Start/Copy].
Press [Stop].
The fax returns to standby mode.
„ What is a Low Ink Warning?
The machine counts the amount of ink used and when the remaining level reaches a preset level
the Low Ink Warning lamp beside the LCD display lights up to advise you that the FINE Cartridge
is running out of ink.
z When the <RECOMEND NEW CRT>, or <NO INK> message appears on the LCD.
RECOMEND NEW CRT
]
NO INK
The ink level of the FINE Cartridge showing <RECOMEND NEW CRT> is low. The ink level
of the FINE Cartridge showing <NO INK> is empty. You should ensure you have a new FINE
Cartridge.
z When the <INK VOL UNKNOWN> appears on the LCD.
INK VOL UNKNOWN
44
Routine Maintenance
If you install the FINE Cartridge that was once empty, the <INK VOL UNKNOWN> message
appears in the LCD. In this case, the remaining level of ink cannot be counted correctly. We
recommend that you replace the FINE Cartridge with a new one.
Holding [Stop] for 5 seconds cancels the error indication and enables continuation of printing.
However, the error detection function is disabled after the error indication is canceled, therefore,
Low Ink Warning message does not appear later on. When you install a new FINE Cartridge, the
Low Ink Warning is enabled automatically.
„ Replacing a FINE Cartridge
Note
z Do not replace the FINE Cartridge while the fax is printing or performing another operation.
z If you need to unplug the fax, wait until it returns to standby mode (time and receive mode displayed on
the LCD). Otherwise the Cartridge Holder may not be in its home position, causing the FINE Cartridge
to remain uncapped and dry out.
1
2
Make sure the fax is turned on.
Open the Printer Cover until it locks into place securely at the second bump.
Caution
z Do not try to manually move or stop the Cartridge Holder.
z Do not touch any metal parts.
3
Remove the empty FINE Cartridge.
(1) Push down the FINE Cartridge.
(1)
(2) Remove the FINE Cartridge.
Important
z Handle FINE Cartridges carefully to avoid
staining your clothes or surrounding area.
z Discard empty FINE Cartridges according to local
laws and disposal regulations.
4
(2)
Prepare a replacement FINE Cartridge.
(1) Unpack a new FINE Cartridge and remove the
Protective Tape (A) gently.
(A)
Important
z Do not reattach the Protective Tape once you
have removed it.
z Handle the removed Protective Tape carefully to
avoid getting your hands dirty or staining
surrounding work area.
z Once the Protective Tape is removed, do not
touch the electrical contacts (A) or Print Head
Nozzles (B) on the FINE Cartridge. The printer
may not print out properly if you touch it.
(B)
Routine Maintenance
(A)
45
5
Insert the new FINE Cartridge.
(1) Insert the new FINE Cartridge slightly slanted.
(2) Push up the FINE Cartridge until it clicks into
place.
6
Close the Printer Cover.
(2)
(1)
Note
Load the paper in the Multi-Purpose Tray before you replace the FINE Cartridge.
Important
z To maintain optimal print quality, we recommend that you use Canon brand FINE Cartridge.
Replenishing ink only is also not recommended.
z Replace the FINE Cartridge promptly. Do not leave with the FINE Cartridge removed.
z When a FINE Cartridge runs out of ink, replace the FINE Cartridge with a new one immediately.
If you replace it with the FINE Cartridge that has previously been removed, the machine may
not print properly due to clogged FINE Cartridge nozzles. Furthermore, the Low Ink Warning
dialog box which advises when to exchange the FINE Cartridge will be inaccurate.
z To maintain optimal print quality, use up all the ink in the FINE Cartridge within six months of its
first use (We recommend that you note the date that the FINE Cartridge was installed in the
machine).
z Releasing the function for detecting the remaining ink level is memorized. Please be advised
that Canon shall not be liable for any malfunction or trouble which may be caused by
continuation of printing under the ink out condition.
Testing and Cleaning the FINE Cartridge
The print head in the FINE Cartridge contains nozzles through which ink is propelled onto the paper.
To maintain the best possible print quality, these nozzles need to be cleaned from time to time. Your
fax is equipped with a print head cleaning function that does this.
„ Printing the Nozzle Check Pattern
Before cleaning the print head, you may want to print the nozzle check pattern to test the print
head of the FINE Cartridge installed in the fax. This test shows if each print head nozzle is
operating properly.
1
Load paper into the Multi-Purpose Tray.
For details on loading paper in the Multi-Purpose Tray, see “Loading Documents and Paper”
on page 16.
2
46
Press [Maintenance].
Routine Maintenance
3
Use [{] or [}] to select <NOZZLE CHECK>, then press [Start/Copy].
The fax prints the nozzle check pattern.
(1)
Nozzle
check
pattern
4
If the pattern is broken or missing (1), clean the FINE Cartridge print head (see
page 47).
„ FINE Cartridge Cleaning
If the pattern is broken or missing, clean the FINE Cartridge print head.
Note
Cleaning the print head consumes a small amount of ink. Cleaning too often reduces the amount of
ink in the FINE Cartridge.
1
2
Press [Maintenance].
Use [{] or [}] to select <CLEANING>, then press [Start/Copy].
The fax cleans the print head.
Note
z You can clean the print head up to five consecutive times if necessary.
z After cleaning, print the nozzle check pattern to check if cleaning corrected the problem (see
page 46).
z If normal FINE Cartridge cleaning does not improve the print quality, perform deep FINE
Cartridge cleaning (see page 47).
„ FINE Cartridge Deep Cleaning
If print quality does not improve after a standard Print Head Cleaning, try Print Head Deep
Cleaning, which is a more powerful cleaning process.
Note
Print Head Deep Cleaning consumes more ink than standard Print Head Cleaning, so perform this
procedure only when necessary.
1
Press [Maintenance].
Routine Maintenance
47
2
Use [{] or [}] to select <DEEP CLEANING>, then press [Start/Copy].
Note
z After cleaning, print the nozzle check pattern to check if cleaning corrected the problem (see
page 46).
z If cleaning does not improve print quality, replace the FINE Cartridge (see page 45).
Aligning the FINE Cartridge
If ruled lines are printed misaligned or print results are otherwise unsatisfactory, adjust the print head
position.
„ Print Head Alignment
1
2
3
4
Make sure that the machine is turned on, open the Document Cover, and extend
the Paper Support.
Load a sheet of A4 or Letter-sized plain paper in the Multi-Purpose Tray.
Press [Maintenance].
Use [{] or [}] to select <ALIGN PRINT HEAD>, then press [Start/Copy].
The machine prints the head alignment sheet.
Note
Select <HEAD ALIGN VALUE> to print the current adjustment values.
5
Adjust the print head position.
(1) Check the printed patterns and use the [[] or []]
button to input the number of the pattern in column A
that has the least noticeable streaks.
}
Press [Start/Copy].
48
Routine Maintenance
(2) Repeat the procedure to input inputting the pattern number for columns B and C.
Note
If it is difficult to pick the best pattern, pick the setting that produces the least noticeable
vertical white streaks.
(A)
(B)
(A) Less noticeable white streaks
(B) More noticeable white streaks
(3) When you have finished inputting all pattern numbers, the fax returns to standby mode.
Note
When you turn off the machine, be sure to press the ON/OFF button on the machine.
Otherwise, the settings made here will not be saved.
Cleaning Your Machine
Your fax requires little periodic maintenance. This section describes the necessary cleaning
procedures for the fax. Please note the following before cleaning:
z Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the
components or generate static charges.
Caution
Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean the
interior of the fax.
„ Cleaning the Exterior of the Machine
When cleaning the exterior of the machine, do not use tissue paper, rough-textured cloth, or
similar materials, as these may scratch the surface. Also, never use volatile liquids such as
thinners, benzene, acetone, or any other chemical cleaner to clean. Be sure to use a soft cloth
such as eyeglasses cleaning cloth and wipe off dirt on the surface with it gently. Smooth out
wrinkles on the cloth if necessary before cleaning.
„ Cleaning Inside of the Machine
To prevent ink spots and paper dust from accumulating inside the fax and affecting print quality,
clean the print area of the fax periodically.
1
Open the Printer Cover.
Caution
Do not touch the components or any metal parts.
Routine Maintenance
49
2
Use a clean, soft, dry, lint-free cloth to remove
any ink or paper debris from the interior of the
fax, especially around the four pinch rollers
(A).
(A)
Dirt and dust particles that collect on the underside
of the Printer Cover affect the quality of the
documents you copy or send.
Be careful not to touch the FINE Cartridge or its
holder.
3
When you are finished, close the Printer Cover.
Be sure to close the Printer Cover until it locks into place.
„ Cleaning the Scanner Components
Note
z If the scanner components are dirty, the documents you send or copy will also be dirty.
z Use a soft, lint-free cloth.
Caution
Do not use tissue paper, paper towels, or similar materials for cleaning.
1
2
3
4
5
Press [Maintenance].
Use [{] or [}] to select <CS CLEANING>.
Press [Start/Copy].
Open the Printer Cover.
While lifting the Scanning Unit Cover
(A), with the White Sheet (B) inside
exposed, clean the components.
Wipe with a clean, soft, lint-free cloth
moistened with water, then wipe with a clean,
soft, dry, lint-free cloth.
Caution
Do not bend the white sheet (B).
6
When you are finished, close the Printer
Cover.
Be sure to close the Printer Cover until it
locks into place.
50
Routine Maintenance
(A)
(B)
„ Cleaning The Roller
Clean the paper feed roller if paper is not fed properly. Cleaning the paper feed roller will wear
the roller, so perform this only when necessary.
1
2
3
4
5
6
Ensure that the machine is turned ON and there is no paper loaded in the MultiPurpose Tray.
Press [Maintenance].
Use [{] or [}] to select <ROLLER CLEANING>, then press [Start/Copy].
Repeat steps 2 to 3 twice.
Load three or more of A4- or Letter-sized paper in the Multi-Purpose Tray.
Repeat steps 2 to 3 three times.
The sheet of paper is automatically fed in and then out of the machine.
„ Cleaning The Bottom Plate
If the printed paper is smudged, the inside of the machine may be dirty. Periodic cleaning of
certain parts on the inside of your machine is recommended to maintain a high standard of
printing quality.
1
2
3
Ensure that the machine is turned ON and there is no paper loaded in the MultiPurpose Tray.
Take a sheet of A4 or Letter-sized plain paper and fold it in half widthwise. Then,
open the paper.
Load it into the Multi-Purpose Tray with the opened side facing up.
* Insert the paper open side up.
4
5
Press [Maintenance].
Use [{] or [}] to select <BOTTOM CLEANING>.
Routine Maintenance
51
6
Press [Start/Copy].
Inspect the discharged paper. If dust or dirt can be seen on the paper, repeat the cleaning
process.
„ Cleaning The Protrusions Inside The Machine
If protrusions inside the machine are stained, wipe ink off the protrusions using a swab or
something similar.
Caution
Do not touch the transparent film (A), film cable (B), or any metal parts.
(A)
52
(B)
Routine Maintenance
Troubleshooting
Paper Jams
„ Jams in the Document Tray
When a document jams or misfeeds in the Document Tray, <OPEN COVER> and <SEE FIG. 1>
<!!CHECK!! 5100> are displayed on the LCD.
Note
You do not need to unplug the fax when clearing document jams.
z When <OPEN COVER> and <SEE FIG. 1> are displayed alternatively
1
Press [Stop].
Important
Do not pull out the jammed paper manually at this point.
2
Hold down [Start/Copy] for a few seconds.
z The document will be fed out automatically.
z If the document is not fed out, gently pull the document out of the fax (see page 53).
z When <!!CHECK!! 5100> is displayed
1
Check if any paper is jammed.
If jammed, make sure to take out all the jammed paper.
2
After taking out jammed paper, turn the fax off, then turn it back on with [ON/OFF].
„ Jams in the Multi-Purpose Tray
If paper jams in the Multi-Purpose Tray, <CLEAR PAPER JAM> is displayed on the LCD.
1
Gently pull any jammed paper out of the fax as
shown, then press [Stop].
z Pull it gently in either direction.
z If you cannot pull the paper out, continue with the
steps below.
Troubleshooting
53
2
3
4
Open the Printer Cover.
Gently remove the jammed paper inside the
fax.
Press [Stop].
The fax returns to standby mode.
If the Power Disconnects Unexpectedly
The date and time setting on your device will be kept. All documents stored in memory will be
deleted.
If the power disconnects, the following will apply:
z You will not be able to send or receive faxes or make copies.
z If a telephone is connected to the machine, you can receive voice calls.
z Whether you are able to make voice calls or not depends on your telephone type.
Paper Feeding Problems
„ Paper Does Not Load
Cause
Action
The Multi-Purpose Tray may contain
too many sheets.
Make sure the paper stack in the Multi-Purpose Tray does not exceed the paper
limit mark ( ) (see the Easy Setup Instructions).
Paper may not be loaded correctly.
Make sure the paper stack is loaded properly in the Multi-Purpose Tray, and that
the paper guide is adjusted correctly (see the Easy Setup Instructions).
„ Paper is Loaded Skewed (Printing is Skewed.)
Cause
Paper may not be loaded correctly.
54
Action
z Make sure the paper stack is loaded properly in the Multi-Purpose Tray, and
that the Paper Guide is adjusted correctly (see the Easy Setup Instructions).
z Make sure the right edge of the paper stack is aligned with the right side of
the Multi-Purpose Tray and the Paper Guide is aligned with the left edge of
the stack (see the Easy Setup Instructions).
z Make sure the paper exit path is clear.
Troubleshooting
„ Multiple Sheets Load Into the Fax at the Same Time
Cause
Action
Paper may not be loaded correctly.
Make sure the paper stack is loaded properly in the Multi-Purpose Tray, and that
the Paper Guide is adjusted correctly (see the Easy Setup Instructions).
Sheets of paper may be sticking
together.
Be sure to fan the paper stack before loading it in the Multi-Purpose Tray. This
keeps the sheets of paper from sticking together (see the Easy Setup
Instructions).
The Multi-Purpose Tray may contain
too many sheets.
z Make sure the paper stack in the Multi-Purpose Tray does not exceed the
paper limit mark ( ) (see the Easy Setup Instructions).
z Do not exceed the maximum loading capacity of the Multi-Purpose Tray (see
page 66).
z Do not force the paper stack into the Multi-Purpose Tray.
Different types of paper may be loaded
in the Multi-Purpose Tray.
z Load only one type of paper.
z Make sure you load paper that meets the paper requirements for the fax (see
page 16).
„ Repeated Paper Jams Occur
Cause
The paper you are using may be
causing the jams.
Action
z Be sure to fan the paper stack before loading it in the Multi-Purpose Tray.
This keeps the sheets of paper from sticking together (see the Easy Setup
Instructions).
z Check that the paper you are using and your printing environment are within
the specifications of the fax (see page 16, page 66).
z Try loading a fresh stack of paper in the Multi-Purpose Tray.
Faxing Problems
z Sending Problems
„ You Cannot Send a Document
Cause
Action
The FINE Cartridge may not be
installed properly.
Make sure the FINE Cartridge is installed properly. Do not remove a used FINE
Cartridge except to replace it with a new one.
The fax may have overheated.
Unplug the fax and let it cool for several minutes. Then plug it back in and try
sending again.
The fax may not be set for the type of
telephone line in use (pulse/tone).
Make sure the fax is set for the correct telephone line type (see page 10).
The document may not have been
loaded correctly into the Document
Tray.
z Remove the document, stack it if necessary, and load it into the Document
Tray correctly (see page 16).
z Make sure the Printer Cover is closed.
The one-touch speed dialing button or
coded speed dialing code you entered
may not be registered for the feature
you want to use.
Check the one-touch speed dialing button or coded speed dialing code and
make sure it is registered correctly (see page 13).
You may have dialed or have been
provided with an incorrect number.
Dial the number again, or check that you have the correct number.
The receiving party’s fax machine may
be out of paper.
Call the receiving party and ask them to make sure paper is loaded in their fax
machine.
Troubleshooting
55
Cause
Action
There may be other documents being
sent from memory.
Allow time for those documents to finish sending.
An error may have occurred during
sending.
Print an activity report and check for an error (see page 41).
The telephone line may not be working
properly.
Make sure there is a dial tone when you press [Hook] or when you lift the
Handset. If there is no dial tone, contact your local telephone company.
The receiving fax machine may not be
a G3 fax machine.
Make sure the receiving fax machine is compatible with this fax machine (which
is a G3 fax machine).
„ Documents Sent From the Fax are Spotted or Dirty
Cause
Action
The receiving fax machine may not be
working properly.
Check the fax by making a copy (see page 18). If the copy is clear, the problem
may be in the receiving fax machine. If the copy is spotted or dirty, clean the
scanner components (see page 50).
The document may not have been
loaded correctly into the Document
Tray.
Remove the document, stack it if necessary, and load it into the Document Tray
correctly (see page 16).
„ Cannot Send Using Error Correction Mode (ECM)
Cause
Action
The receiving party’s fax machine may
not support ECM.
If the receiving party’s fax machine does not support ECM, then the document is
sent in normal mode without error checking.
ECM may be disabled.
Make sure ECM is on (see ECM TX on page 39).
„ Errors Occur Frequently While Sending
Cause
The telephone lines may be in poor
condition, or you may have a bad
connection.
Action
Lower the transmission speed (see TX START SPEED on page 40).
z Receiving Problems
„ Cannot Receive a Document Automatically
Cause
Action
The fax may not be set to receive
automatically.
For the fax to receive documents automatically, the receive mode must be set to
<FAX ONLY MODE>, <FAX/TEL AUTO SW> (Fax/Tel mode), DRPD, or
<ANS.MACHINE MODE> (see page 28) must be set . If you have set
<ANS.MACHINE MODE>, check that an answering machine is connected to
the fax and that it is turned on with an outgoing message properly recorded (see
page 30).
The fax may have a document stored in
memory.
Print out any documents stored in memory (see page 34).
An error may have occurred during
reception.
z Check the LCD for an error message (see page 62).
z Print an activity report and check for an error (see page 41).
The Multi-Purpose Tray may be empty.
Make sure paper is loaded in the Multi-Purpose Tray (see the Easy Setup
Instructions).
The telephone line may not be
connected properly.
Make sure all line connections are secure (see the Easy Setup Instructions).
56
Troubleshooting
„ The Fax Does Not Switch Automatically Between Telephone and Fax
Reception
Cause
Action
The fax may not be set to switch
automatically between telephone and
fax reception.
For the fax to switch automatically, the receive mode must be set to <FAX/TEL
AUTO SW> (Fax/Tel mode), DRPD, or <ANS.MACHINE MODE> (see page 28)
must be set . If you have set <ANS.MACHINE MODE>, check that an answering
machine is connected to the fax and that it is turned on with an outgoing
message properly recorded (see page 30).
The fax may have a document stored in
memory.
Print out any documents stored in memory (see page 34).
An error may have occurred during
reception.
z Check the LCD for an error message (see page 62).
z Print an activity report and check for an error (see page 41).
The Multi-Purpose Tray may be empty.
Make sure paper is loaded in the Multi-Purpose Tray (see the Easy Setup
Instructions).
The sending fax machine may not send
the CNG signal that tells the fax that
the incoming signal is a fax.
Some fax machines cannot send the CNG signal that tells your fax the incoming
call is from a fax machine. In such cases, you will have to receive the document
manually (see page 30).
„ Cannot Receive a Document Manually
Cause
Action
You may have disconnected the call by
pressing [Start/Copy] or dialing the
remote receiving ID after hanging up.
Always press [Start/Copy] or dial the remote receiving ID before hanging up the
Handset, otherwise you will disconnect the call (see page 30).
The remote receiving ID may be
incorrect.
Make sure you dialed the correct remote receiving ID (see page 30).
„ Print Quality is Poor
Cause
Action
You may not be using the correct type
of paper.
Make sure you load paper that meets the paper requirements for the fax (see
page 16).
The FINE cartridge print head may
need cleaning.
Clean the FINE cartridge print head if necessary (see page 47).
The sending fax machine may not be
functioning properly.
The sending fax machine usually determines the quality of the document. Call
the sender and have them make sure their fax machine is functioning properly.
Error Correction Mode (ECM) may be
disabled.
Make sure ECM is on (see ECM RX on page 39).
„ Fax Does Not Print
Cause
Action
The FINE Cartridge may not be
installed properly.
z Make sure the FINE Cartridge is installed properly (see the Easy Setup
Instructions).
z Be sure to remove the protective tape from the FINE Cartridge before you
install it (see the Easy Setup Instructions).
The FINE Cartridge print head may
need cleaning.
Clean the FINE Cartridge print head if necessary (see page 47).
The FINE Cartridge may need to be
replaced.
Determine if the problem is with the FINE Cartridge and replace if necessary
(see page 43).
A document may be set.
Make sure a document is not set.
Troubleshooting
57
„ Fax Images Print Blotched or Uneven
Cause
Action
The telephone lines may be in poor
condition, or you may have a bad
connection.
z Error Correction Mode (ECM) sending/receiving should eliminate such
problems. However, if the telephone lines are in poor condition, you may
have to try again.
z Lower the reception speed (see RX START SPEED on page 40).
The sending fax machine may not be
functioning properly.
The sending fax machine usually determines the quality of the document. Call
the sender and have them make sure their fax machine is functioning properly.
„ Cannot Receive Using Error Correction Mode (ECM)
Cause
Action
The sending fax machine may not
support ECM.
If the sending fax machine does not support ECM, then the document is
received in normal mode without error checking.
ECM may be disabled.
Make sure ECM is on (see ECM RX on page 39).
„ Errors Occur Frequently While Receiving
Cause
Action
The telephone lines may be in poor
condition, or you may have a bad
connection.
Lower the reception speed (see RX START SPEED on page 40).
The sending fax machine may not be
functioning properly.
Call the sender and have them check that their fax machine is functioning
properly.
Copying Problems
„ The Fax Does Not Make a Copy
Cause
Action
The FINE Cartridge may need to be
replaced.
Determine if the problem is with the FINE Cartridge and replace if necessary
(see page 43).
The document may not have been
loaded correctly into the Document
Tray.
z Remove the document, stack it if necessary, and load it face up into the
Document Tray correctly (see page 16).
z Make sure the Printer Cover is closed.
The FINE Cartridge may not be
installed properly.
Make sure the FINE Cartridge is installed properly (see the Easy Setup
Instructions).
Print head nozzles are clogged.
Print the nozzle check pattern (see page 46).
„ MEMORY FULL Appears on the LCD When Making Multiple Copies
Cause
Action
The fax’s memory is full.
z Print or delete any documents stored in memory (see page 34) to free up
space in the fax’s memory, then start again.
z Change the scanning resolution and try copying again.
The document you are copying may
have too many graphics.
If multiple pages are being copied, separate the pages into smaller stacks. If
not, make the desired number of copies one at a time as needed.
Note
For additional troubleshooting, see “Print Quality Problems” on page 59.
58
Troubleshooting
Telephone Problems
„ You Cannot Dial
Cause
Action
The telephone line may not be
connected properly.
Make sure all line connections are secure (see the Easy Setup Instructions).
The power cord may not be plugged in
securely.
Check that the power cord is plugged securely into the fax and into the wall
outlet (see the Easy Setup Instructions). If the fax is plugged into a power strip,
make sure the power strip is plugged in and turned on.
The machine may not be switched on.
Press the [ON/OFF] to turn the machine on.
The fax may not be set for the type of
telephone line in use (pulse/tone).
Make sure the fax is set for the correct telephone line type (see page 10).
„ The Handset, Telephone, or Extension Phone Disconnects While You
are Talking
Cause
The telephone line cord may not be
plugged in securely.
Action
Check that the telephone line cord is plugged securely into the fax and into the
telephone line jack on your wall.
„ There is Interference on the Line
Cause
A mobile phone or cordless phone may
be in use near the fax.
Action
Make sure that mobile phones and cordless phones are not used near the fax.
Print Quality Problems
„ The Print Quality is Not What You Expect; Print is Not Clear, is
Splashed, has Missing Dots or White Streaks
Cause
Action
The paper you are using may not be
supported by the fax.
Make sure you are using the recommended paper (see page 16).
You may be printing on the wrong side
of the paper.
Some papers have a “right” side for printing. If the print quality is not as clear as
you would like it to be, try turning the paper over and printing on the other side.
The nozzles on the FINE Cartridge
print head may be clogged.
Clean the FINE Cartridge print head if necessary (see page 46).
The FINE Cartridge may not be
installed properly.
Make sure the FINE Cartridge is installed properly (see the Easy Setup
Instructions).
The FINE Cartridge print head may be
damaged.
Determine if the problem is with the FINE Cartridge print head (see page 46)
and replace the FINE Cartridge if necessary (see page 43).
Troubleshooting
59
„ The Printout Contains Blurred or Smudged Ink
Cause
Action
The paper you are using may not be
supported by the fax.
Make sure you are using the recommended paper (see page 16).
You may be printing on the wrong side
of the paper.
Some papers have a “right” side for printing. If the print quality is not as clear as
you would like it to be, try turning the paper over and printing on the other side.
General Problems
„ The Fax has no Power
Cause
Action
The power cord may not be plugged in
securely.
Check that the power cord is plugged securely into the fax and into the wall
outlet (see the Easy Setup Instructions). If the fax is plugged into a power strip,
make sure the power strip is plugged in and turned on.
The power cord may not be supplying
power.
Check the power cord by substituting with another.
„ The Fax will not Print Reports
Cause
The FINE Cartridge may need to be
replaced.
Action
Determine if the problem is with the FINE Cartridge and replace if necessary
(see page 43).
„ Nothing Appears on the LCD
Cause
Action
The power cord may not be plugged in
securely.
Check that the power cord is plugged securely into the fax and into the wall
outlet (see the Easy Setup Instructions). If the fax is plugged into a power strip,
make sure the power strip is plugged in and turned on. If the LCD remains
blank, unplug the fax, wait five seconds, then plug it in again.
The LCD/LED may be in the Power
Saver mode.
Press any button on the Operation Panel except for [ON/OFF] to restore the
display.
„ Caller ID
Cause
The caller’s phone/fax number does
not appear on the LCD.
60
Action
z See the contract details of your Caller ID service.
z Check the settings of your machine. See “Setting CALLER ID” on page 34.
z Depending on the line conditions, callers’ phone/fax numbers may not be
shown.
z The caller ID service may vary among countries/regions. For more
information, contact your local telephone company.
Troubleshooting
In Case of a Power Failure
The user data settings and registered data for one-touch speed dialing and coded speed dialing are
saved during a power failure.
However, documents stored in the fax memory will be deleted and redial data in the extension phone
memory may be lost. If a power failure occurs or the power is turned off, the fax will automatically
print a memory clear report as soon as the power is turned on or the power is restored. This report
includes a list of the documents that were stored in the memory at the time of power failure.
„ During a Power Failure
The following restrictions apply to the function of the fax during a power failure or while the
power is turned off:
z You cannot use the fax to make telephone calls. Also if your fax is connected to a telephone,
you may not be able to make telephone calls.
z You cannot send, receive, or copy documents.
z You can receive voice calls only if a telephone, or an extension phone is connected to your fax.
„ Memory Clear Report
If you experience a power failure, the documents in the fax memory will be lost.
As soon as power is restored to the fax, it will automatically print out a list of documents that
were stored in the memory at the time of the power failure.
Note
If the cartridge is empty or there is no paper in the Multi-Purpose Tray when power is restored, the
memory clear report will not be printed even after the cartridge is replaced or paper is loaded.
Troubleshooting
61
LCD Messages
The following messages are displayed on the LCD when the fax is performing a function or
encounters an error.
„ !!CHECK!! 5100
Cause
Action
Movement of the FINE Cartridge
Holder is blocked.
Clear the paper jam or foreign object that is preventing the FINE Cartridge
Holder from moving, then turn off the machine and turn it back on again.
There may be an obstruction that is not
allowing the Cartridge Holder
mechanism to move.
Check for any obstruction (paper clip, small object, etc.) and also that the
protective tape are removed from the FINE Cartridge. Check also for a paper
jam and clear the jam if necessary (see page 53). Then press [Stop] and start
again.
The FINE Cartridge may be defective.
Press [Stop]. Reinstall the FINE Cartridge (see the Easy Setup Instructions) and
start again.
In either case, if the error does not clear, try unplugging the fax. Wait several
minutes, then plug it back in. Also, try replacing the FINE Cartridge with a new
one (see page 43).
During printing, the FINE Cartridge
print head may have become too hot.
Allow the fax to cool down. The fax will resume printing when it has cooled
down.
An error requiring servicing might have
occurred.
Turn OFF the machine, and unplug the power cord of the machine from the
power supply. After a while, plug the power cord of the machine back in and turn
ON the machine. If the same error occurs, contact a Canon service
representative.
„ !!CHECK!! 5B00
Cause
The ink absorber (which holds the ink
used for print head cleaning) may be
full.
Action
Contact a Canon service representative as early as possible.
„ AUTO PRINT OFF
Cause
The <AUTO PRINT OFF> feature has
been enabled by pressing [ON/OFF]
quickly.
Action
The received fax is stored in the memory. To cancel the setting and print
received faxes automatically, press [ON/OFF] again (see page 32).
„ AUTO REDIAL
Cause
The fax is waiting to redial the receiving
number because the line was busy or
the receiving party did not answer
when you tried to send the document.
Action
Wait for the fax to automatically redial the number. If you want to cancel
automatic redialing, press [Stop] (see page 24).
„ BUSY/NO SIGNAL
Cause
Action
The telephone number you dialed is
busy.
Try sending the document at a later time.
The fax number dialed was incorrect.
Check the fax number and dial again.
The other party’s fax machine is not
working.
Contact the other party and have them check their fax machine.
62
Troubleshooting
Cause
Action
The other party is not using a G3
machine.
Contact the other party and ask them to send or receive the document using a
G3 machine.
The touch tone/dial pulse setting on
your fax is incorrect.
Set your fax to the setting that matches your telephone line (see page 10).
The receiving fax machine did not
answer within 55 seconds (after all
automatic redialing attempts).
Contact the receiving party and have them check their fax machine. You can try
to send the document using manual sending (see page 19). For long-distance
call, add pauses to the registered number (see page 23).
„ CHECK DOCUMENT
Cause
The document is not set in the
Document Tray, or has jammed.
Action
Set the document you are trying to send or copy (see page 16), or check for a
document jam and clear the jam if necessary (see page 53), and start again.
„ CHECK PAPER SIZE
Cause
The size of the paper in the multipurpose tray and that specified in the
PAPER SIZE setting are different.
Action
Load the correct paper size or change the <PAPER SIZE> setting (see
page 40).
Press [Stop].
„ CLEAR PAPER JAM
Cause
There is a paper jam.
Action
Clear the paper jam (see page 53) and reload paper in the Multi-Purpose Tray.
Press [Stop].
„ DATA ERROR
Cause
An error has occurred and all onetouch speed dialing, coded speed
dialing, and user data have been lost.
Action
Press [Start/Copy], then re-register the data (see page 7).
„ DOC. TOO LONG
Cause
The document is longer than
16.0 in. (400 mm).
Action
Use a copier to make a reduced copy of the document and then send the copy.
„ ECM RX
Cause
The fax is receiving a document using
Error Correction Mode (ECM).
Action
ECM receptions may take longer than normal receptions. Turn off ECM if you
need to receive quickly, or if you know your local lines are in good condition (see
<ECM RX> on page 39).
„ ECM TX
Cause
The fax is sending a document using
Error Correction Mode (ECM).
Action
ECM transmissions may take longer than normal transmissions. Turn off ECM if
you need to transmit quickly, or if you know your local lines are in good condition
(see <ECM TX> on page 39).
Troubleshooting
63
„ INK ABS NEAR FUL
Cause
The ink absorber is almost full.
Action
Printing will no longer be possible once the ink absorber is full. Contact the
service center immediately. Press [Stop] to continue printing.
„ NO INK
Cause
Ink has run out.
Action
Replace the FINE Cartridge (see page 43).
„ INK VOL UNKNOWN
Cause
The remaining level of the ink cannot
be correctly detected.
Action
A FINE Cartridge that was once empty is installed. Replace the FINE Cartridge
(see page 43).
„ MEMORY FULL
Cause
Action
The fax’s memory is full because it has
received too many documents, or a
very long or detailed document.
Print and delete any documents stored in memory (see page 34).
Then start again.
The fax’s memory is full because you
either tried to send or copy too many
pages at once, or you tried to send or
copy a very long or detailed document,
using memory sending.
Free up space in the fax’s memory by printing or deleting any documents in
memory you no longer need (see page 34).
If multiple pages are loaded, separate the pages into smaller stacks. If not, try
sending the document by direct sending (see page 19).
„ NO TEL #
Cause
The one-touch speed dialing button or
coded speed dialing code you entered
has not been registered.
Action
Register the one-touch speed dialing button or coded speed dialing code (see
page 13).
„ REC’D IN MEMORY
Cause
Action
The fax received the document in
memory because paper or ink ran out,
a paper jam occurred, or the incorrect
FINE Cartridge was installed.
Load paper in the Multi-Purpose Tray (see the Easy Setup Instructions), replace
the FINE Cartridge (see page 43) or clear the paper jam (see page 53).
Print any documents stored in memory (see page 34).
The fax receives documents in memory
because the <AUTO PRINT OFF>
feature is selected.
Press [ON/OFF] to cancel <AUTO PRINT OFF> (see page 32). Received faxes
will be printed automatically when this feature is disabled.
„ RECOMEND NEW CRT
Cause
Ink is low.
Action
Replace the FINE Cartridge (see page 43).
„ REMOVE DOCUMENT
Cause
The document is set while printing.
64
Action
Remove the document. Press [Stop] and try printing again.
Troubleshooting
„ SET DOCUMENT IN CORRECT POSITION
Cause
The document cannot be correctly
detected or the document is too small.
Action
Make sure the document meets the requirements and is correctly loaded. If
necessary, reload the document and press [Start/Copy]. See “Document
Requirements” on page 15 and “Loading Documents and Paper” on page 16.
„ TX/RX CANCELLED
Cause
You pressed [Stop] to cancel the
transmission.
Action
If required, try sending again.
„ TX/RX NO. nnnn
Cause
When the fax sends or receives a
document, it assigns it a unique
identification number (nnnn).
Action
Write the number down if you will need it later.
„ !!CHECK!! nnnn
Cause
Action
An error requiring servicing might have
occurred.
Turn OFF the machine, and unplug the power cord of the machine from the
power supply. After a while, plug the power cord of the machine back in and turn
ON the machine. If the same error occurs, contact a Canon service
representative.
Troubleshooting
65
Specifications
General Specifications
Scanning sheet size
Width:
Height:
Thickness:
Max. 8.5 in. (216 mm)
Min. 4.2 in. (105 mm)
Max. 16.0 in. (400 mm)
Min. 4.2 in. (105 mm)
Max. 0.005 in. (0.13 mm) (105 g/m2)
Min. 0.002 in. (0.06 mm) (40 g/m2)
Effective scanning size
Width: (LTR/LGL): 8.4 in. (214 mm)
Effective printing size
Width: 8.0 in. (203 mm)
Transmission time
G3 ECM MMR: Approx. 6 seconds*
Scanning line density
Horizontal:
Vertical Standard:
Vertical Fine:
Recording method
Ink Jet printing
203 dots/in. (8.00 dots/mm)
98 lines/in. (3.85 lines/mm)
196 lines/in. (7.70 lines/mm)
Paper tray capacity
Maximum: 11 mm (100 sheets with 20 lb./75 g/m2 paper)
Paper type
Plain cut sheet paper (Letter/A4/Legal)
Paper weight:
17 lb. to 24 lb. (64 g/m2 to 105 g/m2)
Paper thickness:
0.003 in. to 0.005 in. (0.09 mm to 0.13 mm)
Image memory
Up to 60 pages* (standard resolution)
Auto dial functions
One-touch speed dialing (Registration for 9 numbers)
Coded speed dialing (Registration for 60 numbers)
Ink cartridges
Canon FINE Cartridge PG-40, Canon FINE Cartridge PG-50 (Option)
Power source
AC 100-240 V, 50/60 Hz
Power consumption
Sleep:
Maximum:
Operating environment
Temperature: 59º to 81.5ºF (15ºC to 27.5ºC)
Humidity:
20% to 80% RH
Dimensions
Approx. 16 (W) x 10.8 (D) x 7(H) inches /400 mm (W) × 269 mm (D) × 174 mm (H)
(excluding trays)
Weight
Approx. 9.0 lb. (Approx. 4.1 kg) (with Handset)
Approx. 1.5 W
Approx. 37 W
Specifications are subject to change without notice.
* Based on the Canon FAX Standard Chart No.1, Standard mode.
66
Specifications
Appendix
Users in the U.S.A.
„ Pre-Installation Requirements for FAX-JX200/JX201
A. Location
Supply a suitable table, cabinet, or desk for the machine. See the Appendix for the machine’s
specific dimensions and weight.
B. Order Information
1. Only a single telephone line (touch-tone or rotary) should be used.
2. Order an RJ11-C modular wall jack (USOC code), which should be installed by the
telephone company. If the RJ11-C modular wall jack is not present, telephone/fax
operation is not possible.
3. Order a normal business line from your telephone company’s business representative.
The line should be a regular voice grade line or the equivalent one. Use one line per
machine. DDD (Direct Distance Dial) line
-orIDDD (International Direct Distance Dial) line if you communicate overseas
Note
Canon recommends an individual line following industry standards, such as the 2500 (touch-tone)
or 500 (rotary/pulse dial) telephones. A dedicated extension off a PBX (Private Branch Exchange)
unit without “Call Waiting” can be used with the machine. Button telephone systems are not
recommended because they send nonstandard signals to individual telephones for ringing and
special codes, which may cause a fax error.
C. Power Requirements
This machine should be connected to a standard 120 volt AC, two-prong grounded outlet
only. Do not connect this machine to an outlet or power line shared with other appliances that
cause “electrical noise.” Air conditioners, electric typewriters, copiers, and machines of this
sort generate electrical noise which often interferes with communications equipment and the
sending or receiving of documents.
„ Connection of the Equipment
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the
ACTA. On the bottom panel of this equipment is a label that contains, among other information, a
product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided
to the telephone company.
The REN is used to determine the number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be
certain of the number of devices that may be connected to a line, as determined by the total
RENs, contact the local telephone company. The REN for this product is part of the product
identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN
without a decimal point (e.g., 03 is a REN of 0.3).
An FCC compliant telephone line cable cord and modular plug is provided with this equipment.
This equipment is designed to be connected to the telephone network or premises wiring using a
compatible modular jack which is Part 68 compliant. See Installation instructions for details.
This equipment if it uses a telephone receiver is hearing aid compatible.
Appendix
67
This equipment may not be used on coin service provided by the telephone company.
Connection to party lines is subjected to state tariffs.
„ In Case of Equipment Malfunction
Should any malfunction occur which cannot be corrected by the procedures described in this
guide, disconnect the equipment from the telephone line cable, turn off the power and
disconnect the power cord. The telephone line cable should not be reconnected or the main
power switch turned ON until the problem is completely resolved. Users should contact their
local authorized Canon Facsimile Service Dealer for the servicing of equipment.
„ Rights of the Telephone Company
If this equipment causes harm to the telephone network, the telephone company may
temporarily disconnect service. The telephone company also retains the right to make changes
in facilities and services that may affect the operation of this equipment. When such changes are
necessary, the telephone company is required to give adequate prior notice to the user.
However, if advance notice is not possible, the telephone company will notify the customer as
soon as possible. Also, the customer will be advised of his/her right to file a compliant with the
FCC if he/she believes it is necessary.
Warning
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a
computer or other electronic device to send any message via a telephone facsimile machine
unless such message clearly contains in a margin at the top or bottom of each transmitted page, or
on the first page of the transmission, the date and time it is sent and an identification of the
business or other entity, or other individual sending the message and the telephone number of the
sending machine or such business, other entity, or individual.
In order to program this information into your machine, you should complete the procedure to
register your name, unit's telephone number, time, and date. See “Registering Sender
Information” on page 11.
„ FCC Notice (USA Only)
For 120V, 60Hz model
FAX-JX200/JX201: K10297
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
z Reorient or relocate the receiving antenna.
z Increase the separation between the equipment and receiver.
z Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
z Consult the dealer or an experienced radio/TV technician for help.
68
Appendix
Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC
Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the
manual. If such changes or modifications should be made, you could be required to stop operation of
the equipment.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
1-516-328-5600
„ For California, USA only
This product contains an internal battery for backup purposes.
Included battery contains Perchlorate Material-special handling may apply.
See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ for details.
„ Canon U.S.A., INC. LIMITED WARRANTY --- (USA Only)
The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to
the new or refurbished Canon-brand product (“Product”) packaged with this limited warranty, when
purchased and used in the United States only.
The Product is warranted against defects in materials and workmanship under normal use and
service (a) for a period of one (1) year from the date of original purchase when delivered to you in
new condition in its original container or (b) for 90 days from the date of original purchase for
refurbished Products. Defective parts or a defective Product returned to a Canon USA repair facility
or a Canon USA Authorized Service Facility (“ASF”), and proven to be defective upon inspection will
be (a) repaired; (b) exchanged for new or comparable rebuilt, recovered, remanufactured, repaired
and/or recycled parts or; (c) exchanged for a refurbished Product, as determined by the Canon USA
repair facility or the ASF. Warranty repair or replacement shall not extend the original warranty period
of the Product. A dated proof of purchase is required at the time of warranty service. A copy of your
dated bill of sale will satisfy this requirement. This warranty does not cover any accessories, or any
consumables, such as paper or ink cartridges, as to which there shall be no warranty or
replacement.
This limited warranty shall only apply if the Product is used in conjunction with compatible
computers, peripheral equipment and software. Canon USA shall have no responsibility for such
items except for compatible Canon brand peripheral equipment covered by a separate warranty
(“Separate Warranty”). Repairs of such Canon brand peripheral equipment shall be governed by the
terms of the Separate Warranty. Non-Canon brand equipment and software that may be distributed
with the Product are sold “as is” and without warranty of any kind by Canon USA, including any
implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties
are disclaimed. The sole warranty, if any, with respect to such non-Canon brand items is given by the
manufacturer or producer thereof.
This limited warranty covers all defects encountered in normal use of the Product and does not apply
in the following cases:
(a) Loss of or damage to the Product due to abuse, neglect, mishandling, improper packaging by
you, alteration, accident, electrical current fluctuations, improper use, failure to follow operating
or maintenance instructions in, or environmental conditions prescribed in, Canon USA's user's
manual or other documentation, or services performed by someone other than a Canon USA
repair facility or ASF. Without limiting the foregoing, dropping the Product, scratches, and
abrasions will be presumed to have resulted from misuse, abuse or failure to operate the
Product as set forth in the user’s manual or other documentation for the Product.
Appendix
69
(b) Use of parts, media, software or supplies (other than those sold by Canon USA), including nonCanon ink cartridges or refilled ink cartridges, that cause damage to the Product or cause
abnormally frequent service calls or service problems.
(c) If the Product has had its serial number or dating defaced, altered or removed.
ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR
CONTAINED ON THE SOFTWARE DISKETTES OR CD-ROMS ENCLOSED WITH, OR
ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR
FOR THE PRODUCT, IS SOLD "AS IS" AND WITHOUT WARRANTY BY CANON USA. THE SOLE
WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE
MANUFACTURER'S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY
LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON USA IMMEDIATELY
IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER'S LICENSE
AGREEMENT.
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE
APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO
OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY
ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON USA, OR
ITS ASF. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) CANON USA
SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE
FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION
OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED
BY THE USE, MISUSE, OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL
THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA OR ITS ASF HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND
AGAINST CANON USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE
OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING,
YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR
PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION,
USE, MISUSE, OR INABILITY TO USE THE PRODUCT SOLD BY CANON USA NOT CAUSED
SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA, OR ITS ASF. (SOME STATES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS
LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL
PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A
GIFT, AND STATES YOUR EXCLUSIVE REMEDY.
Canon USA offers a range of customer technical support* options:
z Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to
frequently asked questions (www.canontechsupport.com)
z Toll-free live technical support Monday-Saturday (excluding holidays) at 1-800-828-4040
z Telephone Device for the Deaf (TDD-1-866-251-3752)
z Repair or Exchange Service Options:
In the event service is required for the Product during the limited warranty period, Canon USA
offers two hardware support options:
Authorized Service Facility Carry-In / Mail-In Service
Canon USA’s Carry-In/Mail-In Service provides repair or exchange, at Canon USA’s option, through
Canon USA’s Authorized Service Facility (ASF) network. The name and telephone number of the
ASF(s) near you may be obtained from Canon USA’s Web site at www.canontechsupport.com or
by calling the Canon USA Customer Care Center at 1-800-828-4040, or any time while speaking to a
technical support person. A Product covered by this limited warranty will be repaired or exchanged,
as determined by Canon USA, and returned without charge by the ASF.
70
Appendix
InstantExchange Service **
A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the problem
and, if possible, correct it over the telephone. If the problem cannot be corrected over the telephone,
and you elect the InstantExchange option, a reference number will be issued to you. You will be
asked for the Product serial number and other information pertaining to your defective Product and
for a ship-to location for the replacement Product (must include street address).
The Canon USA repair facility will ship out the replacement Product, via 2nd day Air freight service,
prepaid by Canon USA. After receipt of the replacement Product (with instructions and a prepaid
waybill), follow the enclosed instructions on how to ship the defective Product to the Canon USA
repair facility. The defective Product must be returned in the shipping carton in which the
replacement Product was packed and include the reference number, A COPY OF YOUR DATED
PROOF OF PURCHASE (BILL OF SALE), and a complete explanation of the problem. DO NOT
INCLUDE ANY OTHER ITEMS WITH THE DEFECTIVE PRODUCT IN THE RETURN SHIPPING
CARTON, AND BE SURE TO RETAIN YOUR PRINTHEAD AND INK CARTRIDGE(S) AND
TANK(S).
InstantExchange Service expedites, usually by the second business day, the exchange of a
defective Product with a replacement Product, which will normally be shipped the same day if your
request for this service is by 3 p.m. E.T. Monday through Friday, except holidays (three (3) business
day InstantExchange Service for Alaska and Hawaii). Canon USA does not guarantee expedited
shipping service in the event of the occurrence of factors beyond its reasonable control. The
replacement Product you receive may be a refurbished or reconditioned unit and will be covered for
the balance of the period remaining on your original limited warranty. NOTE THAT BY USING THIS
SERVICE YOU WILL KEEP THE REPLACEMENT PRODUCT THAT IS SENT TO YOU. CANON
USA WILL RETAIN THE DEFECTIVE PRODUCT THAT YOU ORIGINALLY PURCHASED, WHICH
SHALL BECOME THE PROPERTY OF CANON USA. InstantExchange warranty program service is
available only during the express limited-warranty period for your Product and only in the continental
United States, Alaska and Hawaii during such period.
This limited warranty gives you specific legal rights, and you may also have other rights, which vary
from state to state.
* Support program specifics are subject to change without notice.
** InstantExchange warranty service is subject to the availability of refurbished or new replacement
units.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, NY 11042
USA
Canon is a registered trademark of Canon Inc.
Appendix
71
Users in Canada
„ Pre-Installation Requirements for Canon Facsimile Equipment
A. Location
Supply a suitable table, cabinet, or desk for the machine. See the Appendix for the machine’s
specific dimensions and weight.
B. Order Information
1. Provide only a single line touch-tone or rotary telephone set terminated with a standard 6pin modular telephone plug. (Touch-tone is recommended if available in your area.)
2. Order a CA11A modular wall jack, which should be installed by the telephone company. If
the CA11A modular wall jack is not present, installation cannot occur.
3. Order a normal business line from your telephone company’s business representative.
The line should be a regular voice grade line or an equivalent one. Use one line per
machine.
DDD (Direct Distance Dial) line
-orIDDD (International Direct Distance Dial) line if you communicate overseas
Note
Canon recommends an individual line following industry standards, such as the 2500 (touch-tone)
or 500 (rotary/pulse dial) telephones. A dedicated extension off a PBX (Private Branch Exchange)
unit without “Call Waiting” can be used with your facsimile unit. Button telephone systems are not
recommended because they send non-standard signals to individual telephones for ringing and
special codes, which may cause a fax error.
C. Power Requirements
The power outlet should be a two-prong grounded receptacle (Single or Duplex). It should be
independent from copiers, heaters, air conditioners or any electric equipment that is
thermostatically controlled. The rated value is 120 volts and 15 amperes. The CA11A modular
jack should be relatively close to the power outlet to facilitate installation.
Notice
This equipment meets the applicable Industry Canada technical Specifications.
Avis
Le présent matériel est conforme aux spécifications techniques applicables d'Industrie
Canada.
Before installing this equipment, users should ensure that it is permitted to be connected to
the facilities of the local telecommunications company. The equipment must also be installed
using an acceptable method of connection. In some cases, the company's inside wiring
associated with a single-line individual service may be extended by means of a certified
connector assembly (telephone extension cord). The customer should be aware that
compliance with the above conditions may not prevent degradation of service in some
situations.
The Ringer Equivalence Number is an indication of the maximum number of devices allowed
to be connected to a telephone interface. The termination on an interface may consist of any
combination of devices subject only to the requirement that the sum of the RENs of all the
devices does not exceed five.
Even if the dual-line option is installed, the REN is applicable to each port.
72
Appendix
Avis
L'indice d'équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de terminaux
qui peuvent être raccordés à une interface téléphonique. La terminaison d'une interface peut
consister en une combinaison quelconque de dispositifs, à la seule condition que la somme
d'indices d'équivalence de la sonnerie de tous les dispositifs n'excède pas 5.
Repairs to certified equipment should be made by an authorized Canadian maintenance
facility designated by the supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the telecommunications company cause to
request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the
power utility, telephone lines and internal metallic water pipe system, if present, are
connected together. This precaution may be particularly important in rural areas.
Caution
z Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority, or electrician, as appropriate.
z This Class B digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.
z Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le
matériel brouilleur du Canada.
„ Customer Technical Supports
Canon Canada Inc., offers a full range of customer technical support* options:
For interactive troubleshooting, e-mail technical support, the latest driver downloads and
answers to frequently asked questions (www.canon.ca)
Free live technical support Mon - Fri 9am-8pm EST (excluding holidays) for products still
under warranty (1-800-OK-CANON)
The location of the authorized service facility nearest you (1-800-OK-CANON) If the problem
cannot be corrected by using one of the above technical support options, repair options are
available at the time of your call to the Free live technical support number above or via the
website at www.canon.ca
* Support program specifics are subject to change without notice.
CANON CANADA INC.
1-800-OK-CANON (1-800-652-2666)
http://www.canon.ca
Appendix
73
This product uses the following copyrighted software:
exit.c
Copyright © 1990 The Regents of the University of California.
All rights reserved.
Redistribution and use in source and binary forms are permitted provided that
the above copyright notice and this paragraph are duplicated in all such forms
and that any documentation, advertising materials, and other materials related
to such distribution and use acknowledge that the software was developed by
the University of California, Berkeley. The name of the University may not be
used to endorse or promote products derived from this software without
specific prior written permission.
THIS SOFTWARE IS PROVIDED ''AS IS'' AND WITHOUT ANY EXPRESS OR
IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
environ.c Copyright © 1995, 1996 Cygnus Support.
All rights reserved.
Redistribution and use in source and binary forms are permitted provided that
the above copyright notice and this paragraph are duplicated in all such forms
and that any documentation, advertising materials, and other materials related
to such distribution and use acknowledge that the software was developed at
Cygnus Support, Inc. Cygnus Support, Inc. may not be used to endorse or
promote products derived from this software without specific prior written
permission.
THIS SOFTWARE IS PROVIDED ''AS IS'' AND WITHOUT ANY EXPRESS OR
IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
impure.c
string.h
_ansi.h
Copyright © 1994, 1997 Cygnus Solutions.
All rights reserved.
Redistribution and use in source and binary forms are permitted provided that
the above copyright notice and this paragraph are duplicated in all such forms
and that any documentation, advertising materials, and other materials related
to such distribution and use acknowledge that the software was developed at
Cygnus Solutions. Cygnus Solutions may not be used to endorse or promote
products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED ''AS IS'' AND WITHOUT ANY EXPRESS OR
IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE.
74
Appendix
Getting Help from Canon
Ordering Information
For additional supplies, use the following descriptions and order numbers.
Help Us Help You Better
Before you contact Canon, please record the following information.
Description
Serial Number (located on the inside of the product): _________________________________________
FINE Cartridges
Model Number (located on the front of the product): _________________________________________
PG-40 Black
PG-50 Black
Order #
0615B002
0616B002
Setup CD-ROM number (located on the CD-ROM): __________________________________________
Purchase Date: ______________________________________________________________________
Customer Technical Support Sequence*
1. Internet — www.canontechsupport.com
For quick and comprehensive self-help in an intuitively guided interactive troubleshooting
environment, the place to start is our helpful tech support web site. In addition, the latest driver
downloads, answers to frequently asked questions, product information, and “where to buy”
instructions are found here.
2. Email Tech Support — www.canontechsupport.com
For individual attention to a special issue, try emailing our friendly technical support representatives,
specially trained to communicate quick, easy, and logical solutions to your inquiries within 24 hours.
3. Toll-Free Live Tech Support — (1-800-828-4040)
This option provides live telephone technical support, free of service charges, MondaySaturday (excluding holidays), during your product’s 1 year limited warranty period.
Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).
4. Extended Service and Support — www.canonesp.com
Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service
program that provides up to three full years of service and support coverage at a very attractive
price. CarePAK offers toll-free Canon technical support and includes Canon’s superb
InstantExchange product replacement program. For further information about extending your
Canon service and support, call (1-800-385-2155), or visit our Web site at www.canonesp.com.
CarePAK must be purchased during your product’s warranty period.
For more information and updated program specifics, please visit our web site at
www.canontechsupport.com.
* Support program specifics are subject to change without notice.
Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at
www.estore.usa.canon.com.
© 2007 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a registered trademark or
trademarks in other countries. All other product and brand names are trademarks of their respective owners. As an ENERGY STAR®
partner, Canon U.S.A., Inc. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
User’s Guide
Table of Contents
Introduction
Before Using Your Machine
The following FINE Cartridges are compatible with this machine.
For details on FINE Cartridge replacement, refer to “Replacing A FINE Cartridge” in this guide.
QT5-0853-V04
XXXXXXXX
©CANON INC.2007
PRINTED IN THAILAND
2
6
Copying
18
Sending Faxes
19
Receiving Faxes
28
Settings and Activity Reports
37
Routine Maintenance
43
Troubleshooting
53
Specifications
66
Appendix
67