Canon PIXMA MG3520 Specifications

Maintenance and Service
Guide
HP Pavilion ze4900 Notebook PC
HP Compaq nx9040, nx9030,
and nx9020 Notebook PC
Compaq Presario 2200 Series Notebook
Document Part Number: 371025-001
August 2004
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.
© Copyright 2004 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. Intel, Pentium, and Celeron are trademarks or registered
trademarks of Intel Corporation or its subsidiaries in the United States and
other countries.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
HP Pavilion ze4900 Notebook PC
HP Compaq nx9040, nx9030, and nx9020 Notebook PC
Compaq Presario 2200 Series Notebook
First Edition August 2004
Document Part Number: 371025-001
Contents
1 Product Description
1.1
1.2
1.3
1.4
1.5
1.6
Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–10
Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . 1–13
Power Management. . . . . . . . . . . . . . . . . . . . . . . . . 1–14
External Components . . . . . . . . . . . . . . . . . . . . . . . 1–15
Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–33
2 Troubleshooting
2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . .
Selecting from the Main Menu . . . . . . . . . . . . . . . . .
Selecting from the Security Menu . . . . . . . . . . . . . .
Selecting from the Advanced Menu . . . . . . . . . . . . .
Selecting from the Tools Menu. . . . . . . . . . . . . . . . .
2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . .
2–1
2–2
2–3
2–4
2–5
2–5
2–6
3 Illustrated Parts Catalog
3.1
3.2
3.3
3.4
Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
Notebook Major Components . . . . . . . . . . . . . . . . . . 3–2
Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–12
Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–14
Maintenance and Service Guide
iii
Contents
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . .
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . .
4.3 Preventing Damage to Removable Drives . . . . . . . .
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . .
4.5 Packaging and Transporting Precautions . . . . . . . . .
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . .
4.7 Grounding Equipment and Methods . . . . . . . . . . . . .
4–1
4–2
4–2
4–2
4–3
4–4
4–4
4–5
4–5
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–2
5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–4
5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–9
5.5 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
5.6 Mini PCI Communications Board. . . . . . . . . . . . . . 5–12
5.7 Keyboard Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14
5.8 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–16
5.9 Switch Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19
5.10 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21
5.11 Optical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22
5.12 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . 5–23
5.13 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27
5.14 Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–31
5.15 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–33
5.16 Wireless Button Board . . . . . . . . . . . . . . . . . . . . . 5–35
5.17 Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–37
5.18 Diskette Drive Cover . . . . . . . . . . . . . . . . . . . . . . 5–39
5.19 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–41
iv
Maintenance and Service Guide
Contents
6 Specifications
A Connector Pin Assignments
B Power Cord Set Requirements
3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1
General Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1
Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2
C Screw Listing
Index
Maintenance and Service Guide
v
1
Product Description
The HP Pavilion ze4900 Notebook PC 1, HP Compaq nx9040,
nx9030, and nx9020 Notebook PCs 2, and Compaq Presario
2200 Series Notebook PCs 3 offer advanced modularity,
Intel® Mobile Pentium® M and Celeron® M processors, and
extensive multimedia support.
HP Pavilion ze4900, HP Compaq nx9040, nx9030, nx9020,
and Compaq Presario 2200
Maintenance and Service Guide
1–1
Product Description
1.1 Models
Notebook model information is shown in Tables 1-1 and 1-2.
long model name appears only on the bottom of
✎ The
HP Compaq nx9000 Notebook PCs.
Table 1-1
Model Naming Conventions
Key
Hnx9040
1
U
2
P735
X5
60
Y
Cc
51
P
a
3
4
5
6
7
8
9
10
Key
Description
Options
1
Brand/series designator
H = HP Compaq nx9040, x9030,
or nx9020
2
Graphics memory
U = UMA
3
Processor brand
and speed
P735 = Intel Pentium M 735 1.7 GHz
P725 = Intel Pentium M 725 1.6 GHz
P715 = Intel Pentium M 715 1.5 GHz
C330 = Intel Celeron M 330 1.4 GHz
C320 = Intel Celeron M 320 1.3 GHz
4
Display type/
size/resolution
X = XGA
(1024 × 768)
5 = 15.0 inch
4 = 14.1 inch
5
Hard drive size
60 = 60 GB
40 = 40 GB
30 = 30 GB
6
Optical drive designator
C = CD-ROM Drive
D = DVD-ROM
Drive
W = DVD/
CD-RW Combo
Drive
Y = DVD+R/
RW and
CD-RW Combo
Drive
1–2
Maintenance and Service Guide
Product Description
Table 1-1
Model Naming Conventions (Continued)
Key
Description
Options
7
Integrated
communication/ wireless
device
C = modem +
FE NIC
c = 802.11g
(Intel)
g = 802.11g
(includes
802.11b
and g)
N = none
8
RAM
51 = 512 MB
25 = 256 MB
9
Operating system
H = Microsoft® Windows® XP Home
P = Microsoft Windows XP Pro
10
Warranty
a = 1 year on parts and labor
Maintenance and Service Guide
1–3
Product Description
Table 1-2
HP Compaq nx9040, nx9030, and nx9020
All HP Compaq nx9000 models feature:
■ TouchPad pointing device
■ 6-cell lithium ion (Li-Ion) battery pack
Hnx9040
U
Japan
Hnx9040
U
U
U
Cg
51
P
a
P735
X5
40
W
Cc
51
P
a
P735
X4
40
D
Cc
25
P
a
P725
X5
40
Y
Cc
51
P
a
W
Cc
25
P
a
PK150PA ABG
U
Asia Pacific
Hnx9040
W
PK163PA AB2
Australia
Hnx9040
60
PK345PA UUF
People’s
Republic
of China
Hnx9040
X5
PK342PA ABJ
Asia Pacific
Hnx9040
P735
P725
X5
40
PK344PA UUF
U
Taiwan
P725
X4
Thailand
40
PK350PA AKL
W
Cc
25
P
a
W
CN
25
H
a
D
Cc
25
P
a
PK349PA AB0
All HP Compaq nx9000 models feature:
■ TouchPad pointing device
■ 6-cell lithium ion (Li-Ion) battery pack
Hnx9040
U
People’s
Republic of
China
Hnx9040
People’s
Republic of
China
1–4
P725
X4
40
PK165PA AB2
U
P725
X4
40
PK160PA AB2
Taiwan
PK159PA AB0
Maintenance and Service Guide
Product Description
Table 1-2
HP Compaq nx9040, nx9030, and nx9020 (Continued)
Hnx9040
U
People’s
Republic
of China
Hnx9040
U
U
U
U
P725
X4
30
P725
X4
30
P725
X4
30
P715
X5
40
PK151PA UUF
U
People’s
Republic
of China
Hnx9040
CN
25
H
a
W
Cg
25
P
a
W
Cc
25
P
a
W
CN
25
P
a
W
Cc
25
P
a
PK169PA ABJ
Asia Pacific
Hnx9040
D
PK343PA UUF
Japan
Hnx9040
40
PK346PA UUF
Asia Pacific
Hnx9040
X4
PK164PA AB2
Asia Pacific
Hnx9040
P725
P715
X4
Thailand
40
PK168PA AKL
W
CN
25
H
a
D
Cc
25
P
a
PK162PA AB2
U
Taiwan
P715
X4
40
PK348PA AB0
Taiwan
PK347PA AB0
All HP Compaq nx9000 models feature:
■ TouchPad pointing device
■ 6-cell lithium ion (Li-Ion) battery pack
Hnx9040
U
People’s
Republic
of China
Hnx9040
Asia Pacific
P715
X4
40
D
CN
25
H
a
W
Cg
25
P
a
PK161PA AB2
U
P715
X4
30
PK152PA UUF
Maintenance and Service Guide
1–5
Product Description
Table 1-2
HP Compaq nx9040, nx9030, and nx9020 (Continued)
Hnx9040
U
Asia Pacific
Hnx9040
U
U
U
U
25
P
a
P715
X4
30
C
CN
25
P
a
C330
X5
40
C
CN
25
P
a
C320
X4
40
W
Cc
25
H
a
C320
X4
40
D
Cc
25
H
a
D
Cc
25
P
a
W
CN
25
H
a
W
CN
25
P
a
PK166PA AB2
U
Japan
Hnx9040
Cc
PK167PA AB2
People’s
Republic
of China
Hnx9040
C
PK149PA ABG
People’s
Republic
of China
Hnx9040
30
PK156PA ABJ
Australia
Hnx9040
X4
PK153PA UUF
Japan
Hnx9040
P715
C320
X4
40
PK158PA ABJ
U
Japan
C320
X4
30
PK157PA ABJ
All HP Compaq nx9000 models feature:
■ TouchPad pointing device
■ 6-cell lithium ion (Li-Ion) battery pack
Hnx9040
U
Asia Pacific
Hnx9040
X4
30
PK154PA UUF
U
French Canada
1–6
C320
C320
X4
30
Japan
D
PK155PA ABJ
Cc
25
P
a
PH854AA ABC
Maintenance and Service Guide
Product Description
Table 1-2
HP Compaq nx9040, nx9030, and nx9020 (Continued)
Hnx9030
U
France
Iceland
Sweden/Finland
Hnx9030
U
Belgium
Europe
Italy
Slovenia
Hnx9030
U
U
PG575ET ABF
PG575ET A2M
PG575ET AK8
P725
X5
40
P725
X5
40
P725
X5
40
PG570EA ABV
PG570EA AKN
U
France
Greece
Israel
Hnx9030
40
PG574EA A2M
Saudi Arabia
Slovenia
Hnx9030
X5
PG572ET AB4
PG572EA ABB
PG572ET ABZ
PG572EA AKN
Iceland
Hnx9030
P735
P725
X5
40
PG573EA ABF
PG573EA B1A
PG573EA ABT
U
French Canada
P715
X5
40
PG523UA ABC
Maintenance and Service Guide
Y
Cc
51
Switzerland
United Kingdom
Y
Cc
51
Spain
Switzerland
Turkey
W
Cc
Cc
51
25
South Africa
W
Cc
Cc
United States
PG575ET UUZ
PG575ET ABU
H
a
P
a
PG574ET AK8
H
a
PG570EA ACQ
25
Saudi Arabia
South Africa
W
a
PG572ET ABE
PG572ET UUZ
PG572EA AB8
Sweden/Finland
W
P
P
a
PG573EA ABV
PG573EA ACQ
51
P
a
PG523UA ABA
and
PH855AA ABA
1–7
Product Description
Table 1-2
HP Compaq nx9040, nx9030, and nx9020 (Continued)
All HP Compaq nx9000 models feature:
■ TouchPad pointing device
■ 6-cell lithium ion (Li-Ion) battery pack
Hnx9030
U
Czech Republic
Denmark
Europe
Hungary
Iceland
Israel
Italy
The Netherlands
Hnx9030
U
Belgium
Czech Republic
Europe
France
French Canada
Greece
Germany
Hungary
Israel
Hnx9030
United States
1–8
U
P715
X5
40
PG569EA AKB
PG569ET ABY
PG569EA ABB
PG569EA AKC
PG569ET A2M
PG569EA ABT
PG569ET ABZ
PG569ET ABH
P715
X5
40
PG571ET UUG
PG571EA AKB
PG571EA ABB
PG571EA ABF
PG526UA ABC
PG571EA B1A
PG571ET ABD
PG571EA AKC
PG571EA ABT
C320
X4
30
W
Cc
25
Poland
Russia
Russia
Saudi Arabia
Slovakia
Slovenia
Spain
Turkey
W
Cc
Cc
a
PG569EA AKD
PG569EA ACB
PG569ET ACB
PG569EA ABV
PG569EA AKR
PG569EA AKN
PG569ET ABE
PG569EA AB8
25
Poland
Russia
Russia
Saudi Arabia
Slovakia
Slovenia
Turkey
United Kingdom
United States
D
H
25
P
a
PG571EA AKD
PG571EA ACB
PG571ET ACB
PG571EA ABV
PG571EA AKR
PG571EA AKN
PG571EA AB8
PG571ET ABU
PG526UA ABA
P
a
PH854AA ABA
Maintenance and Service Guide
Product Description
Table 1-2
HP Compaq nx9040, nx9030, and nx9020 (Continued)
All HP Compaq nx9000 models feature:
■ TouchPad pointing device
■ 6-cell lithium ion (Li-Ion) battery pack
Hnx9020
U
Belgium
Czech Republic
Denmark
Europe
France
Germany
Greece
Hungary
Israel
Italy
The Netherlands
Hnx9020
U
Czech Republic
Europe
France
Greece
Hungary
Poland
C320
X5
30
PG568ET UUG
PG568EA AKB
PG568ET ABY
PG568EA ABB
PG568EA ABF
PG568EA ABD
PG568ET B1A
PG568EA AKC
PG568EA ABT
PG568ET ABZ
PG568ET ABH
C320
X5
30
PG567EA AKB
PG567EA ABB
PG567ET ABF
PG567EA B1A
PG567EA AKC
PG567EA AKD
Maintenance and Service Guide
W
CN
25
Poland
Portugal
Russia
Russia
Saudi Arabia
Slovakia
Slovenia
Sweden/Finland
Switzerland
Turkey
D
CN
25
Russia
Russia
South Africa
Slovakia
Sweden/Finland
H
a
PG568EA AKD
PG568ET AB9
PG568EA ACB
PG568ET ACB
PG568EA ABV
PG568EA AKR
PG568EA AKN
PG568ET AK8
PG568ET UUZ
PG568EA AB8
P
a
PG567EA ACB
PG567ET ACB
PG567EA ACQ
PG567EA AKR
PG567ET AK8
1–9
Product Description
1.2 Features
■
The following processors are available, varying by
notebook model:
❏ Intel Pentium M 745 (1.8-GHz) with 400-MHz front
side bus (FSB)
❏ Intel Pentium M 735 (1.7-GHz) with 400-MHz FSB
❏ Intel Pentium M 725 (1.6-GHz) with 400-MHz FSB
❏ Intel Pentium M 715 (1.5-GHz) with 400-MHz FSB
❏ Intel Pentium M 705 TJ85 (1.6- and 1.5-GHz) with
400-MHz FSB; operate at a lower temperature than
other processors
❏ Intel Celeron M 350 (1.3-GHz) with 400-MHz FSB
❏ Intel Celeron M 340 (1.5-GHz) with 400-MHz FSB
❏ Intel Celeron M 330 (1.4-GHz) with 400-MHz FSB
❏ Intel Celeron M 320 (1.3-GHz) with 400-MHz FSB
1–10
■
15.0- or 14.1-inch XGA (1024 × 768) TFT display with
over 16.7 million colors, varying by notebook model
■
60-, 40-, or 30-GB high-capacity hard drive, varying by
notebook model
■
Diskette drive (HP Compaq nx9040 notebook model only)
■
256-MB DDR synchronous DRAM (SDRAM) at 333 MHz,
expandable to 2.0 GB or 1.0 GB, varying by notebook model
■
Microsoft® Windows® XP Home Edition or Windows XP
Professional, varying by notebook model
Maintenance and Service Guide
Product Description
■
Full-size Windows keyboard with embedded numeric keypad
■
TouchPad pointing device with on button and dedicated
two-way scroll region
■
Integrated 10/100 BASE-T Ethernet local area network
(LAN) network interface card (NIC) with RJ-45 jack
■
Integrated high-speed 56K modem with RJ-11 jack
■
Integrated wireless support for Mini PCI IEEE 802.11b/g
WLAN device (select models only)
■
Support for 1 or 2 Type II PC Card slots, with support
for both 32-bit (CardBus) and 16-bit PC Cards
(HP Compaq nx9040 notebook models only)
■
Support for 2 or 2 Type I PC Card slots, with support for both
32-bit (CardBus) and 16-bit PC Cards (all notebook models
except HP Compaq nx9040)
■
External 65-watt AC adapter with 3-wire power cord
■
6-cell or 8-cell Li-Ion battery pack
■
Altec Lansing stereo speakers with volume up and
down buttons (HP Pavilion ze4900 models only)
Maintenance and Service Guide
1–11
Product Description
■
Support for the following optical drives:
❏ 24X Max DVD+RW/R and CD-RW Combo Drive
(HP Compaq nx9040 and nx9030 select models only)
❏ 8X Max DVD-ROM Drive
❏ 24X Max CD-ROM Drive (HP Compaq nx9040,
nx9030, and nx9020 select models only)
❏ 24X Max DVD/CD-RW Combo Drive
■
Connectors:
❏ External monitor
❏ 2 Universal Serial Bus (USB) v. 2.0
❏ RJ-11 (modem)
❏ RJ-45 (network)
❏ Audio-out (headphone)
❏ Audio-in (microphone)
❏ Power
❏ IEEE 1394 digital (select models only)
❏ S-Video (select models only)
❏ Infrared (select HP Compaq nx9040 notebooks only)
❏ Parallel (select HP Compaq nx9040 notebooks only)
❏ Serial (select HP Compaq nx9040 notebooks only)
1–12
Maintenance and Service Guide
Product Description
1.3 Resetting the Notebook
Occasionally, the Windows operating system or the notebook
might stop responding, so that you cannot turn the notebook off.
If this happens, try the following in the order listed:
■
Press the power button to restart.
■
If possible, shut down Windows by pressing ctrl+alt+del,
and then selecting Shut Down > Restart.
■
Press and hold the power button for about 4 seconds until
the display shuts down. Then press the power button again
to restart.
■
Use a ballpoint pen or a straightened paper clip to press
the reset button on the bottom of the notebook.
Resetting the Notebook
a CD, insert a bootable CD (such as a Recovery
✎ Todisc)bootintofrom
the optical drive, and then restart. Press esc when
the HP logo appears, and then select the optical drive as the
temporary boot device.
Maintenance and Service Guide
1–13
Product Description
1.4 Power Management
The notebook comes with power management features that
extend battery operating time and conserve power. The
notebook supports the following power management features:
1–14
■
Standby
■
Hibernation
■
Setting customization by the user
■
Hotkeys for setting the level of performance
■
Lid switch standby/resume
■
Power/standby button
■
Advanced Configuration and Power Management (ACPM)
compliance
Maintenance and Service Guide
Product Description
1.5 External Components
The external components on the front and right side of the
HP Pavilion ze4900 notebook are shown below and described
in Table 1-3.
Front and Right-Side Components - HP Pavilion ze4900
Maintenance and Service Guide
1–15
Product Description
Table 1-3
Front and Right-Side Components
HP Pavilion ze4900
Item
Component
Function
1
Display release latch
Opens the notebook.
2
Antennae (2)
Send and receive wireless device signals.
The antennae are not visible from the
outside of the notebook. For optimal
transmission, keep the areas immediately
around the antennae free from obstructions.
3
Optical drive
Supports an optical disc.
4
Battery bay
Holds a battery pack.
5
Wireless button light
(select models only)
On: An integrated wireless device is
hardware enabled.
6
Wireless button
(select models only)
Enables/disables an internal
wireless device.
7
Battery light
■ Amber: The battery pack is charging.
■ Green: The battery pack is fully
charged.
■ Off: The battery pack is discharging
or not inserted.
IDE (Integrated Drive
Electronics) drive light
■ On or blinking: The internal hard drive
9
Hard drive bay
Holds the internal hard drive.
10
Power/standby light
■ On: Notebook is turned on.
■ Blinking: Notebook is in standby.
■ Off: Notebook is off.
8
1–16
or an optical drive is being accessed.
Maintenance and Service Guide
Product Description
The external components on the front and right side of the
HP Compaq nx9040, nx9030, nx9020, and Compaq Presario
2200 notebooks are shown below and described in Table 1-4.
Front and Right-Side Components - HP Compaq nx9040,
nx9030, nx9020, and Compaq Presario 2200
Maintenance and Service Guide
1–17
Product Description
Table 1-4
Front and Right-Side Components
HP Compaq nx9040, nx9030, nx9020,
and Compaq Presario 2200
Item
Component
Function
1
Display release latch
Opens the notebook.
2
Antennae (2)
Send and receive wireless device signals.
The antennae are not visible from the
outside of the notebook. For optimal
transmission, keep the areas immediately
around the antennae free from obstructions.
3
Optical drive
Supports an optical disc.
4
Battery bay
Holds a battery pack.
5
Wireless button light
On: An integrated wireless device
is hardware enabled.
6
Wireless button
Enables/disables an internal wireless
device.
7
Infrared port (select
HP Compaq nx9040
notebooks only)
Links the notebook and an optional remote.
8
Battery light
■ Amber: The battery pack is charging.
■ Green: The battery pack is fully
charged.
■ Off: The battery pack is discharging
or not inserted.
IDE (Integrated Drive
Electronics) drive light
■ On or blinking: The internal hard drive
10
Hard drive bay
Holds the internal hard drive.
11
Power/standby light
■ On: Notebook is turned on.
■ Blinking: Notebook is in Standby.
■ Off: Notebook is off.
9
1–18
or an optical drive is being accessed.
Maintenance and Service Guide
Product Description
The external components on the rear and left side of the
HP Pavilion ze4900, HP Compaq nx9030, nx9020,
and Compaq Presario 2200 notebooks are shown below
and described in Table 1-5.
Rear and Left-Side Components - HP Pavilion ze4900,
HP Compaq nx9030, nx9020, and Compaq Presario 2200
Table 1-5
Rear and Left-Side Components
HP Pavilion ze4900, HP Compaq nx9030, nx9020,
and Compaq Presario 2200
Item
Component
Function
1
Power connector
Connects an AC adapter cable.
2
USB connectors (2)
Connect an optional USB device.
3
RJ-45 (network) jack
Connects an optional network cable.
4
S-Video jack
(select models only)
Connects an optional S-Video device, such
as a television, VCR, camcorder, projector,
or video capture card.
Maintenance and Service Guide
1–19
Product Description
Table 1-5
Rear and Left-Side Components
HP Pavilion ze4900, HP Compaq nx9030, nx9020,
and Compaq Presario 2200 (Continued)
Item
Component
Function
5
External monitor port
Connects an optional VGA external monitor
or projector.
6
Exhaust vents (2)
Provide airflow to cool internal components.
prevent overheating, do not obstruct
Ä To
vents. Do not allow a hard surface, such
as a printer, or a soft surface, such as
pillows, thick rugs or clothing, to block
airflow.
7
Security cable slot
Attaches an optional security cable to the
notebook.
8
RJ-11 (modem) jack
Connects the modem cable.
9
PC Card slot(s)
(1 or 2)
Support an optional Type I or Type II 32-bit
(CardBus) or 16-bit PC Card.
10
PC Card eject button(s)
(1 or 2)
Eject an optional PC Card from the PC Card
slot.
11
1394 port
(select models only)
Connects an optional 1394a device such
as a scanner, a digital camera, or a digital
camcorder.
12
Audio-in
(microphone) jack
Connects an optional monaural (single
sound channel) microphone.
13
Audio-out
(headphone) jack
Connect optional headphones or powered
stereo speakers. Also connect the audio
function of an audio/video device such as
a television or VCR.
14
Volume up button
Increases system volume.
15
Volume down button
Decreases system volume.
16
Volume mute button
Mute light
Mutes or restores volume.
On: Volume is muted.
1–20
Maintenance and Service Guide
Product Description
The external components on the rear and left side of the
HP Compaq nx9040 notebook are shown below and described
in Table 1-6.
Rear and Left-Side Components - HP Compaq nx9040
Table 1-6
Rear and Left-Side Components
HP Compaq nx9040
Item
Component
Function
1
Power connector
Connects an AC adapter cable.
2
USB connectors (2)
Connect optional USB devices.
3
RJ-45 (network) jack
Connects an optional network cable.
4
S-Video jack
Connects an optional S-Video device, such
as a television, VCR, camcorder, projector,
or video capture card.
5
Parallel port
Connects an optional parallel device such as
a printer.
6
Serial port
Connects an optional serial device
such as keyboard or mouse.
Maintenance and Service Guide
1–21
Product Description
Table 1-6
Rear and Left-Side Components
HP Compaq nx9040 (Continued)
Item
Component
Function
7
External monitor port
Connects an optional VGA external monitor
or projector.
8
Exhaust vents (2)
Provide airflow to cool internal components.
Ä
To prevent overheating, do not
obstruct vents. Do not allow a hard
surface, such as a printer, or a soft
surface, such as pillows, thick rugs
or clothing, to block airflow.
9
Security cable slot
Attaches an optional security cable to
the notebook.
10
RJ-11 (modem) jack
Connects the modem cable.
11
PC Card slot(s)
(1 or 2)
Support an optional Type I or Type II 32-bit
(CardBus) or 16-bit PC Card.
12
PC Card eject button(s)
(1 or 2)
Eject an optional PC Card from the PC Card
slot.
13
1394 port
Connects an optional 1394a device such
as a scanner, a digital camera, or a digital
camcorder.
14
Audio-in
(microphone) jack
Connects an optional monaural (single
sound channel) microphone.
15
Audio-out
(headphone) jack
Connects optional headphones or powered
stereo speakers. Also connects the audio
function of an audio/video device such as
a television or VCR.
16
Volume up button
Increases system volume.
17
Volume down button
Decreases system volume.
18
Volume mute button
Mute light
Mutes or restores volume.
On: Volume is muted.
19
Diskette drive
Supports a 3.5-inch diskette.
1–22
Maintenance and Service Guide
Product Description
The notebook keyboard components on the HP Pavilion ze4900
notebook are shown below and described in Table 1-7.
Keyboard Components - HP Pavilion ze4900
Maintenance and Service Guide
1–23
Product Description
Table 1-7
Keyboard Components
HP Pavilion ze4900
Item
Component
Function
1
num lock key
Enables numeric lock, turns on the
embedded numeric keypad, and turns
on the num lock light.
2
Keypad keys (15)
In Windows, can be used like the keys
on an external numeric keypad.
3
Arrows keys
Moves the cursor around the screen.
4
Windows
applications key
In Windows, displays a shortcut menu
for items beneath the pointer.
5
Windows logo key
In Windows, displays the Windows
Start menu.
6
fn key
Combines with other keys to perform
system tasks. For example, pressing
fn+f7 decreases screen brightness.
7
caps lock key
Enables caps lock and turns on the caps
lock light.
8
f1 to f12 keys (12)
Perform system and application tasks.
When combined with the fn key, several
keys and buttons perform additional tasks
as hotkeys.
1–24
Maintenance and Service Guide
Product Description
The notebook keyboard components on the HP Compaq nx9040,
nx9030, nx9020, and Compaq Presario 2200 notebooks are
shown below and described in Table 1-8.
Keyboard Components - HP Compaq nx9040, nx9030,
nx9020, and Compaq Presario 2200
Maintenance and Service Guide
1–25
Product Description
Table 1-8
Keyboard Components
HP Compaq nx9040, nx9030, nx9020,
and Compaq Presario 2200
Item
Component
Function
1
num lock key
Enables numeric lock, turns on the
embedded numeric keypad, and turns
on the num lock light.
2
Keypad keys (15)
In Windows, can be used like the keys
on an external numeric keypad.
3
Arrow keys
Move the cursor around the screen.
4
Windows
applications key
In Windows, displays a shortcut menu
for items beneath the pointer.
5
Windows logo key
In Windows, displays the Windows
Start menu.
6
fn key
Combines with other keys to perform
system tasks. For example, pressing
fn+f7 decreases screen brightness.
7
caps lock key
Enables caps lock and turns on the
caps lock light.
8
f1 to f12 keys (12)
Perform system and application tasks.
When combined with the fn key, several
keys and buttons perform additional tasks
as hotkeys.
1–26
Maintenance and Service Guide
Product Description
The notebook top components on the HP Pavilion ze4900
notebook are shown below and described in Table 1-9.
Top Components - HP Pavilion ze4900
Maintenance and Service Guide
1–27
Product Description
Table 1-9
Top Components
HP Pavilion ze4900
Item
Component
Function
1
Power button
When the notebook is
■ Off, press to turn on the notebook.
■ On, briefly press to initiate Hibernation.
■ In Standby, briefly press to resume
from Standby.
■ In Hibernation, briefly press to restore
from Hibernation.
2
Speakers (2)
Produces stereo sound.
3
Caps lock light
On: Caps lock is on.
4
Num lock light
On: Num lock or the internal keypad is on.
5
Keypad light
On: Keypad is on.
6
One-Touch buttons (5)
Each can be programmed to start any
application or open a document or
Web site.
7
TouchPad on button
Enables/disables the TouchPad.
8
TouchPad vertical
scrolling region
Scrolls upward or downward.
9
Left and right
TouchPad buttons
Function like the left and right buttons on
an external mouse.
10
TouchPad
Moves the pointer.
11
TouchPad light
On: TouchPad is enabled.
1–28
Maintenance and Service Guide
Product Description
The notebook top components on the HP Compaq nx9040,
nx9030, nx9020, and Compaq Presario 2200 notebooks are
shown below and described in Table 1-10.
Top Components - HP Compaq nx9040, nx9030, nx9020,
and Compaq Presario 2200
Maintenance and Service Guide
1–29
Product Description
Table 1-10
Top Components
HP Compaq nx9040, nx9030, nx9020,
and Compaq Presario 2200
Item
Component
Function
1
Power button
When the notebook is
■ Off, press to turn on the notebook.
■ On, briefly press to initiate Hibernation.
■ In Standby, briefly press to resume from
Standby.
■ In Hibernation, briefly press to restore
from Hibernation.
2
Speakers (2)
Produces stereo sound.
3
Caps lock light
On: Caps lock is on.
4
Num lock light
On: Num lock or the internal keypad is on.
5
Keypad light
On: Keypad is on.
6
One-Touch buttons (5)
Each can be programmed to start any
application or open a document or Web site.
7
TouchPad on button
Enables/disables the TouchPad.
8
TouchPad vertical
scrolling region
Scrolls upward or downward.
9
Left and right
TouchPad buttons
Function like the left and right buttons on
an external mouse.
10
TouchPad
Moves the pointer.
11
TouchPad light
On: TouchPad is enabled.
1–30
Maintenance and Service Guide
Product Description
The external components on the bottom of all notebook models
are shown below and described in Table 1-11.
Bottom Components
Maintenance and Service Guide
1–31
Product Description
Table 1-11
Bottom Components
Item
Component
Function
1
Exhaust vents (2)
Exhaust vent provides airflow to cool
internal components.
Ä
2
Mini PCI compartment
To prevent overheating, do not
obstruct vents. Do not allow a hard
surface, such as a printer, or a soft
surface, such as pillows, thick rugs
or clothing, to block airflow.
Holds an optional wireless LAN device.
Ä
To prevent an unresponsive
system and the display of a
warning message, install only a
Mini PCI device authorized for use
in your notebook by the
governmental agency that
regulates wireless devices in your
country. If you install a device and
then receive a warning message,
remove the device to restore
notebook functionality. Then
contact Customer Care.
3
Memory module
compartment
Contains 2 memory slots that support
replaceable memory modules. The
number of preinstalled memory modules
varies by notebook model.
4
Hard drive bay
Holds the internal hard drive.
5
Battery bay
Holds a battery pack.
6
Battery pack release latch
Releases a battery pack from the battery
bay.
7
Label areas (2)
Contains the notebook serial number
and other applicable regulatory labels.
1–32
Maintenance and Service Guide
Product Description
1.6 Design Overview
This section presents a design overview of key parts and features
of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,”
to identify replacement parts, and Chapter 5, “Removal and
Replacement Procedures,” for disassembly steps.
The system board provides the following device connections:
Ä
■
Memory module
■
Mini PCI communications devices
■
Hard drive
■
Display
■
Keyboard and TouchPad
■
Audio
■
Intel Pentium M and Celeron M processors
■
Fan
■
PC Card
CAUTION: To properly ventilate the notebook, allow at least a 7.6-cm
(3-inch) clearance on the left and right sides of the notebook.
The notebook uses an electric fan for ventilation. The fan is
controlled by a temperature sensor and is designed to be turned
on automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system
power consumption, power management/battery conservation
configurations, battery fast charging, and software applications.
Exhaust air is displaced through the ventilation grill located on
the left side of the notebook.
Maintenance and Service Guide
1–33
2
Troubleshooting
Å
WARNING: Only authorized technicians trained by HP should repair
this equipment. All troubleshooting and repair procedures are detailed
to allow only subassembly-/module-level repair. Because of the
complexity of the individual boards and subassemblies, do not attempt
to make repairs at the component level or modifications to any printed
wiring board. Improper repairs can create a safety hazard. Any
indication of component replacement or printed wiring board
modification may void any warranty or exchange allowances.
2.1 Computer Setup
Computer Setup is a system information and customization utility
that can be used even when your operating system is not working
or will not load. This utility includes settings that are not
available in Windows.
Maintenance and Service Guide
2–1
Troubleshooting
Using Computer Setup
Information and settings in Computer Setup are accessed from
the Main, Security, Advanced, or Tools menus:
1. Turn on or restart the notebook. Press f10 while the
F10 = ROM-Based Setup message is displayed in
the lower-left corner of the screen.
❏ To change the language, use the cursor control keys
to navigate to the Advanced menu.
❏ To view navigation information, press f1.
❏ To return to the Computer Setup menu, press esc.
2. Select the Main, Security, Advanced, or Tools menu.
3. To close Computer Setup and restart the notebook:
❏ Select Exit > Exit Saving Changes, and then press enter.
- or ❏ Select Exit > Exit Discarding Changes, and then
press enter.
- or ❏ Select Exit > Load Setup Defaults, and then press enter.
4. When you are prompted to confirm your action, press f10.
2–2
Maintenance and Service Guide
Troubleshooting
Selecting from the Main Menu
Table 2-1
Main Menu
Select
To Do This
System Information
■ Change the system time and system date.
■ View identification information about the
notebook.
■ View specification information about the
processor, memory and cache size, and
system ROM.
Maintenance and Service Guide
2–3
Troubleshooting
Selecting from the Security Menu
Table 2-2
Security Menu
Select
To Do This
Administrator Password
Enter, change, or delete a Administrator
password.
Power-on Password
Enter, change, or delete a power-on password.
DriveLock Passwords
Enable/disable DriveLock; change a DriveLock
user or master password.
Settings are accessible only
✎ DriveLock
when you enter Computer Setup by turning
on (not restarting) the notebook.
Password Options
(Password options can
be selected only when
a power-on password
has been set.)
Enable/disable:
■ QuickLock
■ QuickLock on Standby
■ QuickBlank
enable QuickLock on Standby or
✎ To
QuickBlank, you must first enable
QuickLock.
Device Security
Enable/disable:
■ Diskette drive startup*
■ CD-ROM or diskette startup
for a DVD-ROM can be entered
✎ Settings
in the CD-ROM field.
*Not applicable to SuperDisk LS-120 drives.
2–4
Maintenance and Service Guide
Troubleshooting
Selecting from the Advanced Menu
Table 2-3
Advanced Menu
Select
To Do This
Language
Change the Computer Setup language.
Boot Order
Enable/disable:
■ QuickBoot, which starts the notebook more
quickly by eliminating some startup tests.
(If you suspect a memory failure and want
to test memory automatically during startup,
disable QuickBoot).
■ MultiBoot, which sets a startup sequence that
can include most bootable devices and media
in the system.
Accessibility Options
Allows electronic and information technology to
be accessible to people with varying ranges of
abilities.
Video Memory
Displays the amount of video memory available
on the notebook.
Selecting from the Tools Menu
Table 2-4
Tools Menu
Select
To Do This
Hard Drive Self Test
Run a quick comprehensive self test on hard
drives in the system that support the test features.
Maintenance and Service Guide
2–5
Troubleshooting
2.2 Troubleshooting Flowcharts
Table 2-5
Troubleshooting Flowcharts Overview
Flowchart
Description
2.1
“Flowchart 2.1—Initial Troubleshooting”
2.2
“Flowchart 2.2—No Power, Part 1”
2.3
“Flowchart 2.3—No Power, Part 2”
2.4
“Flowchart 2.4—No Power, Part 3”
2.5
“Flowchart 2.5—No Power, Part 4”
2.6
“Flowchart 2.6—No Video, Part 1”
2.7
“Flowchart 2.7—No Video, Part 2”
2.8
“Flowchart 2.8—No Operating System (OS) Loading”
2.9
“Flowchart 2.9—No OS Loading, Hard Drive, Part 1”
2.10
“Flowchart 2.10—No OS Loading, Hard Drive, Part 2”
2.11
“Flowchart 2.11—No OS Loading, Hard Drive, Part 3”
2.12
“Flowchart 2.12—No OS Loading, Diskette Drive”
2.13
“Flowchart 2.13—No OS Loading, CD-ROM or DVD-ROM Drive”
2.14
“Flowchart 2.14—No Audio”
2.15
“Flowchart 2.15—Nonfunctioning Device”
2.16
“Flowchart 2.16—Nonfunctioning Keyboard”
2.17
“Flowchart 2.17—Nonfunctioning Pointing Device”
2.18
“Flowchart 2.18—No Network/Modem Connection”
2–6
Maintenance and Service Guide
Troubleshooting
Flowchart 2.1—Initial Troubleshooting
Begin
troubleshooting.
N
Go to
Is there
power?
“Flowchart
2.2—No Power,
Part 1.”
Y
N
Check
LED board,
speaker
connections.
Beeps,
LEDs, or error
messages?
N
Y
Go to
All drives
working?
N
Go to
Is there video?
(no boot)
Y
“Flowchart
2.6—No Video,
Part 1.”
N
Keyboard/
pointing
device
working?
Y
N
Go to
Is the OS
loading?
N
Go to
Is there
sound?
Y
“Flowchart
2.8—No Operating
System (OS)
Loading.”
Y
“Flowchart
2.15—Nonfunction
ing Device.”
Go to
“Flowchart
2.16—Nonfunction
ing Keyboard” or
“Flowchart
2.17—Nonfunction
ing Pointing
Device.”
N
Connecting
to network
or modem?
Y
Go to
“Flowchart
2.18—No
Network/Modem
Connection.”
“Flowchart
2.14—No Audio.”
Y
Maintenance and Service Guide
End
2–7
Troubleshooting
Flowchart 2.2—No Power, Part 1
No power
(power light
is off).
N
N
Reset
battery
pack.
Power up
on battery
power?
Y
“Flowchart
2.3—No Power,
Part 2.”
Y
N
Power up
on AC
power?
Y
N
Power up
on AC
power?
*Reset
power.
Go to
“Flowchart
2.4—No Power,
Part 3.”
Y
Done
2–8
Go to
Power up
on battery
power?
*NOTES
1. On select models, there is a separate
reset button.
2. On select models, the notebook can be
reset using either the lid switch or the
main power switch.
Maintenance and Service Guide
Troubleshooting
Flowchart 2.3—No Power, Part 2
Continued from
“Flowchart
2.2—No Power,
Part 1.”
Visually check for
debris in battery
socket and clean
if necessary.
Y
Power on?
Done
N
Check battery by
recharging it,
moving it to
another notebook,
or replacing it.
N
Replace
power supply
(if applicable).
Power on?
Y
N
Go to
Done
Power on?
“Flowchart
2.4—No Power,
Part 3.”
Y
Done
Maintenance and Service Guide
2–9
Troubleshooting
Flowchart 2.4—No Power, Part 3
Continued from
“Flowchart
2.3—No Power,
Part 2.”
Plug directly
into AC outlet.
Y
Power LED
on?
Done
N
Reseat AC adapter
in notebook and
at power source.
Y
Done
Power on?
N
External
N
Try different
outlet.
Power outlet
active?
Y
Internal or
external AC
adapter?
Replace external
AC adapter.
N
Internal
Go to
“Flowchart
2.5—No Power,
Part 4.”
Replace
power cord.
Power on?
Y
Y
Done
Power on?
Done
N
2–10
Maintenance and Service Guide
Troubleshooting
Flowchart 2.5—No Power, Part 4
Continued from
“Flowchart
2.4—No Power,
Part 3.”
Open
notebook.
Y
Loose or
damaged
parts?
N
Reseat loose
components and
boards and
replace damaged
items.
Close
notebook and
retest.
N
Power on?
Y
Done
Replace the following items (if applicable).
Check notebook operation after each
replacement:
1. Internal DC-DC converter*
2. Internal AC adapter
3. Processor board*
4. System board*
*NOTE: Replace these items as a set to
prevent shorting out among components.
Maintenance and Service Guide
2–11
Troubleshooting
Flowchart 2.6—No Video, Part 1
No video.
*NOTE: To change from internal to
external display, use the hotkey
combination.
Internal
Y
Internal or
external
display*?
Adjust
brightness.
Video OK?
Done
N
External
A
Adjust
brightness.
Press display
switch to ensure
operation.
Y
Video OK?
Y
Done
Video OK?
Done
N
N
Replace the following one at a time. Test after each replacement.
1. Cable between notebook and notebook display (if applicable)
2. Inverter board (if applicable)
3. Display
4. System board
Check for bent
pins on cable.
N
Video OK?
Y
Internal and
external
video OK?
N
Replace
system
board.
Y
Done
2–12
Try
another
display.
Done
Maintenance and Service Guide
Troubleshooting
Flowchart 2.7—No Video, Part 2
Continued from
“Flowchart
2.6—No Video,
Part 1.”
Adjust
display
brightness.
Check brightness
of external
monitor.
N
Y
Go to “A” in
“Flowchart
2.6—No Video,
Part 1.”
Video OK?
Y
Video OK?
Done
N
Check for bent pins
on cable, and for
monitor
connection.
Try another
external
monitor.
Y
Video OK?
Y
Internal
and external
video OK?
Done
Done
N
N
Adjust external
monitor display.
Maintenance and Service Guide
Replace
system
board.
2–13
Troubleshooting
Flowchart 2.8—No Operating System (OS)
Loading
No OS
loading.*
Reseat
power cord at
power outlet.
No OS loading from hard drive,
go to “Flowchart 2.9—No OS Loading, Hard
Drive, Part 1.”
No OS loading from diskette drive,
go to “Flowchart 2.12—No OS Loading,
Diskette Drive.”
No OS loading from CD- or DVD-ROM drive,
go to “Flowchart 2.13—No OS Loading,
CD-ROM or DVD-ROM Drive.”
No OS loading from network,
go to “Flowchart 2.18—No Network/Modem
Connection.”
*NOTE: Before beginning troubleshooting,
always check cable connections, cable ends,
and drives for bent or damaged pins.
2–14
Maintenance and Service Guide
Troubleshooting
Flowchart 2.9—No OS Loading, Hard Drive,
Part 1
OS not
loading from
hard drive.
Y
Go to
“Flowchart
2.10—No OS
Loading, Hard
Drive, Part 2.”
Nonsystem
disk
message?
N
Reseat
external
hard drive.
Y
OS loading?
Done
N
N
Boot
from
CD?
Boot
from
USB device
or NIC?
Y
Check the Setup
utility for correct
booting order.
N
Go to
“Flowchart
2.12—No OS
Loading,
Diskette Drive.”
Y
Change boot
priority through
the Setup utility
and reboot.
N
Boot
from
hard drive?
N
Y
Boot
from
hard drive?
Done
Y
Maintenance and Service Guide
Go to
“Flowchart
2.15—Nonfunctioning
Device.”
2–15
Troubleshooting
Flowchart 2.10—No OS Loading, Hard
Drive, Part 2
Continued from
“Flowchart
2.9—No OS
Loading, Hard
Drive, Part 1.”
Reseat
hard drive.
N
1. Replace
hard drive.
2. Replace
system board.
CD or
diskette in
drive?
Y
Y
Hard drive
accessible?
Done
N
Remove
diskette and
reboot.
Run FDISK.
Y
Boot
from
hard drive?
N
Done
N
Hard drive
partitioned?
Y
N
Y
N
Go to
“Flowchart
2.12—No OS
Loading,
Diskette Drive.”
Boot
from diskette
drive?
Hard drive
formatted?
Y
Format hard drive
and bring to
a bootable
C:\ prompt.
N
Y
Hard drive
accessible?
Y
Notebook
booted?
Done
N
Go to
Go to
“Flowchart
2.11—No OS
Loading, Hard
Drive, Part 3.”
“Flowchart
2.11—No OS
Loading, Hard
Drive, Part 3.”
2–16
Create partition,
and then format
hard drive to
bootable
C:\ prompt.
Load OS using
System Restore
CD (if applicable).
Maintenance and Service Guide
Troubleshooting
Flowchart 2.11—No OS Loading, Hard
Drive, Part 3
Continued from
“Flowchart
2.10—No OS
Loading, Hard
Drive, Part 2.”
N
System
files on hard
drive?
Install OS
and reboot.
Y
Y
Y
Virus
on
hard drive?
OS
loading from
hard drive?
Clean virus.
N
Done
N
Y
Run SCANDISK
and check for
bad sectors.
Diagnostics
on diskette?
Replace
hard drive.
N
N
Can bad
sectors
be fixed?
Run diagnostics
and follow
recommendations.
Replace
hard drive.
Y
N
Boot from
hard drive?
Fix bad
sectors.
Replace
hard drive.
Y
Done
Maintenance and Service Guide
2–17
Troubleshooting
Flowchart 2.12—No OS Loading, Diskette Drive
Y
OS not loading
from
diskette drive.
Reseat
diskette drive.
OS
loading?
Done
N
Y
N
Bootable
diskette
in drive?
Nonsystem
disk message?
N
Y
N
Check diskette
for system files.
Try different
diskette.
Go to
Boot
from another
device?
“Flowchart
2.15—Nonfunction
ing Device.”
Y
Y
N
Diskette
drive enabled
in the Setup
utility?
Enable drive
and cold boot
notebook.
1. Replace
diskette drive.
2. Replace system
board.
Nonsystem
disk error?
N
Y
Y
Y
N
Install bootable
diskette and
reboot notebook.
Is diskette
drive boot
order
correct?
Change boot
priority using
the Setup utility.
2–18
OS
loading?
Reset the
notebook. Refer to
Section 1.3,
“Resetting the
Notebook,” for
Done
N
instructions.
Go to
“Flowchart
2.15—Nonfunctioning
Device.”
Maintenance and Service Guide
Troubleshooting
Flowchart 2.13—No OS Loading, CD-ROM
or DVD-ROM Drive
No OS
loading from
CD-ROM or
DVD-ROM Drive.
Y
N
Install bootable
disc and
reboot
notebook.
Bootable
disc in
drive?
Disc
in drive?
Y
N
Install
bootable disc.
Try another
bootable disc.
Y
Boots from
CD or DVD?
Done
N
Y
Boots from
CD or DVD?
Reseat
drive.
Done
N
N
Booting
from another
device?
Go to
“Flowchart
2.15—Nonfunctioning
Device.”
Y
Y
Booting
order
correct?
N
Reset the
notebook. Refer to
Go to
Section 1.3,
“Resetting the
Notebook,” for
“Flowchart
2.15—Nonfunctioning
Device.”
instructions.
Correct boot
order using
the Setup utility.
Maintenance and Service Guide
2–19
Troubleshooting
Flowchart 2.14—No Audio
Y
Turn up audio
internally or
externally.
No audio.
Audio?
Done
N
N
Audio
driver in OS
configured?
Reload
audio drivers.
Y
N
Correct
drivers for
application?
Load drivers and
set configuration
in OS.
Y
Connect to
external
speaker.
N
Audio?
Y
Replace audio
board and
speaker
connections
in notebook
(if applicable).
Y
Audio?
Done
N
1. Replace internal speakers.
2. Replace audio board (if applicable).
3. Replace system board.
2–20
Maintenance and Service Guide
Troubleshooting
Flowchart 2.15—Nonfunctioning Device
Nonfunctioning
device.
Reseat
device.
Unplug the nonfunctioning device from
the notebook and inspect cables and plugs for
bent or broken pins or other damage.
Y
Clear
CMOS.
Fix or
replace
broken item.
Any physical
device detected?
N
Reattach device.
Close notebook,
plug in power,
and reboot.
Go to
“Flowchart
2.8—No
Operating System
(OS) Loading.”
Replace hard drive.
N
Device
boots
properly?
N
Replace NIC.
If integrated NIC,
replace system
board.
Y
Device
boots
properly?
Y
Done
Maintenance and Service Guide
Replace diskette
drive.
Done
2–21
Troubleshooting
Flowchart 2.16—Nonfunctioning Keyboard
Keyboard
not operating
properly.
Connect notebook
to good external
keyboard.
N
External
device
works?
Replace
system
board.
Y
Reseat internal
keyboard
connector
(if applicable).
N
Replace internal
keyboard or
cable.
OK?
Y
Y
Done
OK?
Done
N
Replace
system
board.
2–22
Maintenance and Service Guide
Troubleshooting
Flowchart 2.17—Nonfunctioning Pointing
Device
Pointing device
not operating
properly.
Connect notebook
to good external
pointing device.
N
Replace
system
board.
External
device
works?
Y
Reseat internal
pointing device
connector
(if applicable).
N
Replace internal
pointing device
or cable.
OK?
Y
Y
Done
OK?
Done
N
Replace
system
board.
Maintenance and Service Guide
2–23
Troubleshooting
Flowchart 2.18—No Network/Modem
Connection
No network
or modem
connection.
N
Replace jack
or have jack
activated.
Network
or modem
jack active?
Y
Y
Connect
to nondigital
line.
Digital
line?
N
Y
N
NIC/modem
configured
in OS?
Reload
drivers and
reconfigure.
Done
OK?
N
Y
Disconnect all
power from
the notebook
and open.
Replace
NIC/modem
(if applicable).
Y
Reseat
NIC/modem
(if applicable).
OK?
Done
N
Replace
system
board.
2–24
Maintenance and Service Guide
3
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a
reference for spare part numbers and option part numbers.
3.1 Serial Number Location
When ordering parts or requesting information, provide the
notebook serial number and model number located on the bottom
of the notebook.
Serial Number Location
Maintenance and Service Guide
3–1
Illustrated Parts Catalog
3.2 Notebook Major Components
Notebook Major Components
3–2
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Notebook Major Components
Item
Description
1
Display assemblies
for use on HP Pavilion ze4900 notebook models
15.0-inch, XGA
14.1-inch, XGA
for use on HP Compaq nx9040, nx9030,
and nx9020 notebook models
15.0-inch, XGA
14.1-inch, XGA
2a
371768-001
371767-001
371772-001
371771-001
for use on Compaq Presario 2200 notebook models
15.0-inch, XGA
14.1-inch, XGA
371770-001
371769-001
Display screw covers (not illustrated)
371813-001
Keyboard covers (includes speaker grilles and
switch board)
for use on HP Pavilion ze4900 notebook models
for use on HP Compaq nx9040, nx9030, and nx9020
notebook models
for use on Compaq Presario 2200 notebook models
2b
Spare Part
Number
371802-001
371804-001
371803-001
Switch board
Maintenance and Service Guide
3–3
Illustrated Parts Catalog
Notebook Major Components
3–4
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Notebook Major Components (Continued)
Item
Description
3
Keyboards
Belgium
Brazil
Czech
Republic
Denmark
France
French
Canada
Germany
Greece
Hungary
Iceland
International
Israel
Italy
Japan
4a
Spare Part
Number
371787-181
371787-201
371787-221
371787-081
371787-051
371787-121
371787-041
371787-151
371787-211
371787-DD1
371787-002
371787-BB1
371787-061
371787-291
Korea
Latin America
Norway
Portugal
Russia
Saudi Arabia
Slovakia
Slovenia
Spain
Sweden
Switzerland
Taiwan
Thailand
Turkey
United Kingdom
United States
371787-AD1
371787-161
371787-091
371787-131
371787-251
371787-171
371787-231
371787-BA1
371787-071
371787-101
371787-111
371787-AB1
371787-281
371787-141
371787-031
371787-001
Top cover (includes speakers and TouchPad)
for use in HP Pavilion ze4900 notebook models
for use in HP Compaq nx9040 notebook models
for use in HP Compaq nx9030 and nx9020 notebook
models
for use in Compaq Presario 2200 notebook models
371799-001
373291-001
371801-001
371800-001
4b
Speakers
5
Heat sink
371796-001
Thermal Pad Kit (not illustrated)
371809-001
Maintenance and Service Guide
3–5
Illustrated Parts Catalog
Notebook Major Components
3–6
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Notebook Major Components (Continued)
Item
Description
6
Processors
7
8a
8b
Spare Part
Number
Intel Pentium M 745 (1.8-GHz) with 400-MHz front
side bus (FSB)
Intel Pentium M 735 (1.7-GHz) with 400-MHz FSB
Intel Pentium M 725 (1.6-GHz) with 400-MHz FSB
Intel Pentium M 715 (1.5-GHz) with 400-MHz FSB
Intel Pentium M 705 and TJ85 (1.6-GHz) with
400-MHz FSB
Intel Pentium M 705 and TJ85 (1.5-GHz) with
400-MHz FSB
371760-001
Intel Celeron M 340 (1.5-GHz) with 400-MHz FSB
Intel Celeron M 330 (1.4-GHz) with 400-MHz FSB
Intel Celeron M 320 (1.3-GHz) with 400-MHz FSB
Intel Celeron M 350 (1.3-GHz) with 400-MHz FSB
371766-001
371765-001
371764-001
371763-001
Thermal Pad Kit (not illustrated)
371809-001
371759-001
371758-001
371757-001
371762-001
371761-001
System boards
for use only on notebook models without S-Video and
1394 digital connectors
for use only on notebook models with S-Video
and 1394 digital connectors
for use on HP Compaq nx9040 notebook models
371793-001
Hard drive guide (not illustrated)
371798-001
Diskette drive (for use on HP Compaq nx9040
notebook models only)
Diskette drive cover
371779-001
Maintenance and Service Guide
371794-001
371795-001
371805-001
3–7
Illustrated Parts Catalog
Notebook Major Components
3–8
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Notebook Major Components (Continued)
Item
Description
9a
Base enclosures
9b
for use only on notebook models without S-Video
and 1394 digital connectors
for use only on notebook models with S-Video
and 1394 digital connectors
for use on HP Compaq nx9040 notebook models
371791-001
Rubber notebook feet and screw plugs
(not illustrated)
371808-001
Wireless LAN antenna cables (not illustrated)
371788-001
373290-001
373020-001
373019-001
373018-001
Wireless button boards (includes cable)
for use on notebook models with infrared transceiver
for use on notebook models without infrared
transceiver
11
371792-001
Base enclosure button panels
for use on HP Compaq nx9040 notebook models
for use on notebook models with wireless only
for use on notebook models with neither wireless
nor infrared
10
Spare Part
Number
373017-001
373016-001
Optical drives
4X Max DVD+R/RW
2X Max DVD+R/RW
24X Max DVD/CD-RW Combo Drive
8X Max DVD-ROM Drive
24X Max CD-ROM Drive
Maintenance and Service Guide
371784-001
371783-001
371782-001
371781-001
371780-001
3–9
Illustrated Parts Catalog
Notebook Major Components
3–10
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-1
Spare Parts: Notebook Major Components (Continued)
Item
Description
12a
Hard drives, 4200-rpm
Spare Part
Number
60-GB
40-GB
30-GB
371778-001
371777-001
371776-001
12b
Hard drive tray
371797-001
13
Mini PCI communications boards
Mini PCI 802.11b wireless LAN, MOW
Mini PCI 802.11b wireless LAN, ROW
Mini PCI 802.11b/g wireless LAN, MOW
Mini PCI 802.11b/g wireless LAN, MOW
Mini PCI 802.11b/g wireless LAN, BC
14
373023-001
373024-001
373025-001
373026-001
373027-001
Memory modules
512-MB DDR
256-MB DDR
128-MB DDR
371775-001
371774-001
371773-001
15a
15b
Memory module compartment cover and
Mini PCI compartment cover
371806-001
16
Battery packs
8-cell Li-Ion
6-cell Li-Ion
Maintenance and Service Guide
371786-001
371785-001
3–11
Illustrated Parts Catalog
3.3 Mass Storage Devices
Mass Storage Devices
3–12
Maintenance and Service Guide
Illustrated Parts Catalog
Table 3-2
Mass Storage Devices
Spare Part Number Information
Item
Description
Spare Part
Number
1
Diskette drive
371779-001
2
Hard drives, 4200-rpm (includes hard drive bezel)
60-GB
40-GB
30-GB
3
371778-001
371777-001
371776-001
Optical drives
4X Max DVD+R/RW
2X Max DVD+R/RW
24X Max DVD/CD-RW Combo Drive
8X Max DVD-ROM Drive
24X Max CD-ROM Drive
Maintenance and Service Guide
371784-001
371783-001
371782-001
371781-001
371780-001
3–13
Illustrated Parts Catalog
3.4 Miscellaneous
Table 3-3
Spare Parts: Miscellaneous (not illustrated)
Description
Spare Part
Number
Logo Kit
371812-001
65-watt AC adapter
371790-001
Power cords
Australia
Brazil
Denmark
Europe
Israel
Italy
Japan
Korea
People’s Republic of China
Switzerland
United Kingdom
United States
373979-011
373979-201
373979-081
373979-021
373979-BB1
373979-061
373979-291
373979-AD1
373979-AA1
373979-111
373979-031
373979-001
Screw Kit (includes the following screws; refer to
Appendix C, “Screw Listing,” for more information on screw
specifications and usage).
373294-001
■
■
■
■
■
PM2.0×9.0 screw
PM2.0×8.0 screw
PM2.0×6.0 screw
PM2.0×5.0 screw
■
■
■
■
PM2.0×3.0 screw
HM5.0×9.0 screwlock
PM1.5×12.0 screw
PM1.5×5.0 screw
PM2.0×4.0 screw
3–14
Maintenance and Service Guide
4
Removal and Replacement
Preliminaries
This chapter provides essential information for proper and
safe removal and replacement service.
4.1 Tools Required
You will need the following tools to complete the removal and
replacement procedures:
■ Magnetic screwdriver
■ Phillips P0 screwdriver
■ 5.0-mm socket for system board screwlocks
■ Flat-bladed screwdriver
■ Tool kit—includes connector removal tool, loopback plugs,
and case utility tool
Maintenance and Service Guide
4–1
Removal and Replacement Preliminaries
4.2 Service Considerations
The following sections include some of the considerations
that you should keep in mind during disassembly and assembly
procedures.
you remove each subassembly from the notebook, place
✎ As
the subassembly (and all accompanying screws) away from
the work area to prevent damage.
Plastic Parts
Using excessive force during disassembly and reassembly can
damage plastic parts. Use care when handling the plastic parts.
Apply pressure only at the points designated in the maintenance
instructions.
Cables and Connectors
Ä
CAUTION: When servicing the notebook, ensure that cables are
placed in their proper locations during the reassembly process.
Improper cable placement can damage the notebook.
Cables must be handled with extreme care to avoid damage.
Apply only the tension required to unseat or seat the cables
during removal and insertion. Handle cables by the connector
whenever possible. In all cases, avoid bending, twisting, or
tearing cables. Ensure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or
replaced. Handle flex cables with extreme care; these cables
tear easily.
4–2
Maintenance and Service Guide
Removal and Replacement Preliminaries
4.3 Preventing Damage to
Removable Drives
Removable drives are fragile components that must be handled
with care. To prevent damage to the notebook, damage to a
removable drive, or loss of information, observe the following
precautions:
■ Before removing or inserting a hard drive, shut down the
notebook. If you are unsure whether the notebook is off or
in Hibernation, turn the notebook on, and then shut it down
through the operating system.
■ Before removing a diskette drive or optical drive, ensure that
a diskette or disc is not in the drive and ensure that the optical
drive tray is closed.
■ Before handling a drive, ensure that you are discharged of
static electricity. While handling a drive, avoid touching the
connector.
■ Handle drives on surfaces covered with at least one inch of
shock-proof foam.
■ Avoid dropping drives from any height onto any surface.
■ After removing a hard drive, CD-ROM drive, or a diskette
drive, place it in a static-proof bag.
■ Avoid exposing a hard drive to products that have magnetic
fields, such as monitors or speakers.
■ Avoid exposing a drive to temperature extremes or liquids.
■ If a drive must be mailed, place the drive in a bubble pack
mailer or other suitable form of protective packaging and label
the package, “Fragile: Handle With Care.”
Maintenance and Service Guide
4–3
Removal and Replacement Preliminaries
4.4 Preventing Electrostatic Damage
Many electronic components are sensitive to electrostatic
discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits
provide some protection, but in many cases, the discharge
contains enough power to alter device parameters or melt
silicon junctions.
A sudden discharge of static electricity from a finger or other
conductor can destroy static-sensitive devices or microcircuitry.
Often the spark is neither felt nor heard, but damage occurs.
An electronic device exposed to electrostatic discharge might not
be affected at all and can work perfectly throughout a normal
cycle. Or the device might function normally for a while, then
degrade in the internal layers, reducing its life expectancy.
4.5 Packaging and Transporting
Precautions
Use the following grounding precautions when packaging and
transporting equipment:
■ To avoid hand contact, transport products in static-safe
containers, such as tubes, bags, or boxes.
■ Protect all electrostatic-sensitive parts and assemblies with
conductive or approved containers or packaging.
■ Keep electrostatic-sensitive parts in their containers until
the parts arrive at static-free workstations.
■ Place items on a grounded surface before removing items
from their containers.
■ Always be properly grounded when touching a sensitive
component or assembly.
■ Store reusable electrostatic-sensitive parts from assemblies
in protective packaging or nonconductive foam.
■ Use transporters and conveyors made of antistatic belts and
roller bushings. Ensure that mechanized equipment used for
moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not
possible, use an ionizer to dissipate electric charges.
4–4
Maintenance and Service Guide
Removal and Replacement Preliminaries
4.6 Workstation Precautions
Use the following grounding precautions at workstations:
■ Cover the workstation with approved static-shielding material
(refer to “Table 4-2 Static-Shielding Materials”).
■ Use a wrist strap connected to a properly grounded work
surface and use properly grounded tools and equipment.
■ Use conductive field service tools, such as cutters,
screwdrivers, and vacuums.
■ When using fixtures that must directly contact dissipative
surfaces, only use fixtures made of static-safe materials.
■ Keep the work area free of nonconductive materials, such
as ordinary plastic assembly aids and Styrofoam.
■ Handle electrostatic-sensitive components, parts, and
assemblies by the case or PCM laminate. Handle these
items only at static-free workstations.
■ Avoid contact with pins, leads, or circuitry.
■ Turn off power and input signals before inserting or removing
connectors or test equipment.
4.7 Grounding Equipment and
Methods
Grounding equipment must include either a wrist strap or a
foot strap at a grounded workstation.
■ When seated, wear a wrist strap connected to a grounded
system. Wrist straps are flexible straps with a minimum of
one megohm ±10% resistance in the ground cords. To provide
proper ground, wear a strap snugly against the skin at all times.
On grounded mats with banana-plug connectors, use alligator
clips to connect a wrist strap.
■ When standing, use foot straps and a grounded floor mat.
Foot straps (heel, toe, or boot straps) can be used at standing
workstations and are compatible with most types of shoes
or boots. On conductive floors or dissipative floor mats, use
foot straps on both feet with a minimum of one megohm
resistance between the operator and ground. To be effective,
the conductive strips must be worn in contact with the skin.
Maintenance and Service Guide
4–5
Removal and Replacement Preliminaries
Other grounding equipment recommended for use in preventing
electrostatic damage includes:
■ Antistatic tape
■ Antistatic smocks, aprons, and sleeve protectors
■ Conductive bins and other assembly or soldering aids
■ Nonconductive foam
■ Conductive tabletop workstations with ground cords of
one megohm resistance
■ Static-dissipative tables or floor mats with hard ties to
the ground
■ Field service kits
■ Static awareness labels
■ Material-handling packages
■ Nonconductive plastic bags, tubes, or boxes
■ Metal tote boxes
■ Electrostatic voltage levels and protective materials
Table 4-1 shows how humidity affects the electrostatic voltage
levels generated by different activities.
4–6
Maintenance and Service Guide
Removal and Replacement Preliminaries
Table 4-1
Typical Electrostatic Voltage Levels
Relative Humidity
Event
10%
40%
55%
Walking across carpet
35,000 V
15,000 V
7,500 V
Walking across vinyl floor
12,000 V
5,000 V
3,000 V
Motions of bench worker
6,000 V
800 V
400 V
Removing DIPS from plastic tube
2,000 V
700 V
400 V
Removing DIPS from vinyl tray
11,500 V
4,000 V
2,000 V
Removing DIPS from Styrofoam
14,500 V
5,000 V
3,500 V
Removing bubble pack from PCB
26,500 V
20,000 V
7,000 V
Packing PCBs in foam-lined box
21,000 V
11,000 V
5,000 V
✎ A product can be degraded by as little as 700 V.
Table 4-2 lists the shielding protection provided by antistatic
bags and floor mats.
Table 4-2
Static-Shielding Materials
Material
Use
Voltage Protection Level
Antistatic plastic
Bags
1,500 V
Carbon-loaded plastic
Floor mats
7,500 V
Metallized laminate
Floor mats
5,000 V
Maintenance and Service Guide
4–7
5
Removal and Replacement
Procedures
This chapter provides removal and replacement procedures.
There are 77 screws and screwlocks, in 11 different sizes, that
must be removed, replaced, or loosened when servicing the
notebook. Make special note of each screw size and location
during removal and replacement.
Refer to Appendix C, “Screw Listing,” for detailed information
on screw sizes, locations, and usage.
5.1 Serial Number
Report the notebook serial number to HP when requesting
information or ordering spare parts. The serial number is
located on the bottom of the notebook.
Serial Number Location
Maintenance and Service Guide
5–1
Removal and Replacement Procedures
5.2 Disassembly Sequence Chart
Use the chart below to determine the section number to be
referenced when removing notebook components.
Disassembly Sequence Chart
Section
Description
5.3
Preparing the notebook for
disassembly
Battery pack
Hard drive
# of Screws Removed
0
2 to remove hard drive
2 to remove hard drive bezel
5.4
Notebook feet
0
5.5
Memory module
2 loosened
5.6
Mini PCI communications board
2 loosened
5.7
Keyboard cover
2
5.8
Keyboard
4
5.9
Switch board
2 on all notebook models
except HP Pavilion ze4900
1 on HP Pavilion ze4900
5.10
Speakers
4
5.11
Optical drive
2
5.12
Display assembly
10
5.13
Top cover
20
5.14
Heat sink
3
5–2
Maintenance and Service Guide
Removal and Replacement Procedures
Disassembly Sequence Chart (Continued)
Section
Description
# of Screws Removed
5.15
Processor
0
5.16
Wireless button board
2
5.17
Diskette drive
2
5.18
Diskette drive cover
2
5.19
System board
8 screws
2 screwlocks on all
notebook models except HP
Compaq nx9040
6 screwlocks on
HP Compaq nx9040
Maintenance and Service Guide
5–3
Removal and Replacement Procedures
5.3 Preparing the Notebook for
Disassembly
Before you begin any removal or installation procedures:
1. Shut down the notebook. If you are unsure whether the
notebook is off or in Hibernation, turn the computer on
and then shut it down through the operating system.
2. Disconnect all external devices connected to the notebook.
3. Disconnect the power cord.
Spare Part Number Information
Battery packs
8-cell Li-Ion
6-cell Li-Ion
5–4
371786-001
371785-001
Maintenance and Service Guide
Removal and Replacement Procedures
4. Remove the battery pack by following these steps:
a. Turn the notebook upside down with the front panel
toward you.
b. Slide and hold the battery release latch 1 toward the
back of the notebook.
c. Use the notch in the battery bezel to slide the battery
pack to the left 2.
d. Remove the battery pack.
Removing the Battery Pack
Reverse the above procedure to install the battery pack.
Maintenance and Service Guide
5–5
Removal and Replacement Procedures
Spare Part Number Information
Hard drives (all 4200 rpm)
60-GB
40-GB
30-GB
371778-001
371777-001
371776-001
5. Remove the hard drive by following these steps:
a. Remove the 2 rubber screw covers 1 that conceal the hard
drive retention screws.
part number 371808-001 should be used to replace
✎ Spare
the hard drive rubber screw covers.
b. Remove the 2 PM2.0×6.0 screws 2 that secure the hard
drive to the notebook.
c. Use the notch in the hard drive bezel to slide the hard
drive forward 3.
d. Remove the hard drive.
Removing the Hard Drive
5–6
Maintenance and Service Guide
Removal and Replacement Procedures
e. Remove the 2 PM1.5×5.0 shoulder screws 1 that secure
the hard drive bezel to the hard drive.
f.
Remove the hard drive bezel 2.
Removing the Hard Drive Bezel
Maintenance and Service Guide
5–7
Removal and Replacement Procedures
g. Remove the 4 PM2.5×4.0 screws 1 that secure the hard
drive frame to the hard drive.
h. Remove the hard drive frame 2.
i. Remove the hard drive connector 3.
Disassembling the hard drive
Reverse the above procedure to reassemble and install the
hard drive.
5–8
Maintenance and Service Guide
Removal and Replacement Procedures
5.4 Notebook Feet
The notebook feet are adhesive-backed rubber pads. Spare part
number 371808-001 should be used to replace the notebook feet.
The feet attach to the base enclosure as illustrated below.
Replacing the Notebook Feet
Maintenance and Service Guide
5–9
Removal and Replacement Procedures
5.5 Memory Module
Spare Part Number Information
512-MB DDR
256-MB DDR
128-MB DDR
371775-001
371774-001
371773-001
1. Prepare the notebook for disassembly (refer to Section 5.3).
2. Loosen the 2 PM2.0×4.0 screws 1 that secure the memory
module compartment cover to the notebook.
3. Lift the back edge of the memory module compartment
cover and swing it forward 2.
4. Remove the memory module compartment cover.
part number 371806-001 should be used to replace the
✎ Spare
memory module compartment cover.
Removing the Memory Module Compartment Cover
5–10
Maintenance and Service Guide
Removal and Replacement Procedures
5. Spread the 2 retaining tabs 1 that secure the memory module
to the memory module socket. (The module rises up).
6. Remove the memory module by pulling it away from the
memory module socket at a 45-degree angle 2.
Removing a Memory Module
Reverse the above procedure to install a memory module.
Maintenance and Service Guide
5–11
Removal and Replacement Procedures
5.6 Mini PCI Communications Board
Spare Part Number Information
Mini PCI 802.11b wireless LAN, MOW
Mini PCI 802.11b wireless LAN, ROW
Mini PCI 802.11b/g wireless LAN, MOW
Mini PCI 802.11b/g wireless LAN, MOW
Mini PCI 802.11b/g wireless LAN, BC
373023-001
373024-001
373025-001
373026-001
373027-001
1. Prepare the notebook for disassembly (Section 5.3).
2. Loosen the 2 PM2.0×4.0 screws 1 that secure the Mini PCI
compartment cover to the notebook.
3. Lift the front edge of the Mini PCI compartment cover, and
then swing it back 2.
4. Remove the Mini PCI compartment cover.
part number 371806-001 should be used to replace
✎ Spare
the Mini PCI compartment cover.
Removing the Mini PCI Communications Compartment Cover
5–12
Maintenance and Service Guide
Removal and Replacement Procedures
note of which wireless antenna cable is attached to
✎ Make
which antenna clip on the Mini PCI communications board
before disconnecting the cables.
5. Disconnect the wireless antenna cables 1 from the
Mini PCI communications board.
6. Spread the 2 retaining tabs 2 that secure the Mini PCI
communications board to the communications compartment
socket. (The board rises up).
7. Remove the wireless communications board by pulling the
board away from the socket at a 45-degree angle 3.
Removing a Mini PCI Communications Board
Reverse the above procedure to install a Mini PCI
communications board.
Maintenance and Service Guide
5–13
Removal and Replacement Procedures
5.7 Keyboard Cover
Spare Part Number Information
For use on HP Pavilion ze4900 notebook models
For use on HP Compaq nx9040, nx9030, and nx9020 notebook
models
For use on Compaq Presario 2200 notebook models
371802-001
371804-001
371803-001
1. Prepare the notebook for disassembly (Section 5.3).
2. Position the notebook with the rear panel toward you.
3. Remove the 2 PM2.0×6.0 screws that secure the
keyboard cover to the notebook.
Removing the Keyboard Cover Screws
5–14
Maintenance and Service Guide
Removal and Replacement Procedures
4. Turn the notebook display-side up with the front panel
toward you.
5. Open the notebook as far as possible.
6. Press and hold the f3 key 1 and use a flat tool to separate the
cover from the notebook.
7. Press and hold the f8 key 2 and use a flat tool to separate
the cover from the notebook.
8. Press and hold the f11 key 3 and use a flat tool to separate the
cover from the notebook.
9. Press and hold the home key 4 and use a flat tool to separate
the cover from the notebook.
10. Lift the cover up to remove it from the notebook 5.
Removing the Keyboard Cover
Reverse the above procedure to install an keyboard cover.
Maintenance and Service Guide
5–15
Removal and Replacement Procedures
5.8 Keyboard
Spare Part Number Information
Belgium
Brazil
Czech Republic
Denmark
France
French Canada
Germany
Greece
Hungary
Iceland
International
Israel
Italy
Japan
Korea
371787-181
371787-201
371787-221
371787-081
371787-051
371787-121
371787-041
371787-151
371787-211
371787-DD1
371787-002
371787-BB1
371787-061
371787-291
371787-AD1
Latin America
Norway
Portugal
Russia
Saudi Arabia
Slovakia
Slovenia
Spain
Sweden
Switzerland
Taiwan
Thailand
Turkey
United Kingdom
United States
371787-161
371787-091
371787-131
371787-251
371787-171
371787-231
371787-BA1
371787-071
371787-101
371787-111
371787-AB1
371787-281
371787-141
371787-031
371787-001
1. Prepare the notebook for disassembly (Section 5.3).
2. Remove the keyboard cover (Section 5.7).
5–16
Maintenance and Service Guide
Removal and Replacement Procedures
3. Remove the 3 PM2.0×4.0 screws 1 and 1 PM2.0×3.0
screw 2 that secure the keyboard to the notebook.
4. Lift the back edge of the keyboard and swing it forward
until it rests on the palm rest 3.
Releasing the Keyboard
Maintenance and Service Guide
5–17
Removal and Replacement Procedures
5. Release the zero insertion force (ZIF) connector 1 to which
the keyboard cable is attached and disconnect the cable 2.
6. Remove the keyboard.
Removing the Keyboard
Reverse the above procedure to install the keyboard.
5–18
Maintenance and Service Guide
Removal and Replacement Procedures
5.9 Switch Board
switch board is included with the keyboard cover. Refer
✎ The
to Section 5.7, “Keyboard Cover,” for spare part number
information.
1. Prepare the notebook for disassembly (Section 5.3).
2. Remove the keyboard cover (Section 5.7).
3. Remove the keyboard (Section 5.8).
4. Disconnect the display lid switch 1 and speaker cables 2
from the switch board.
Removing the Switch Board
Maintenance and Service Guide
5–19
Removal and Replacement Procedures
Pavilion ze4900 notebook models use only one PM2.0×4.0
✎ HP
screw to secure the switch board in step 5.
5. Remove the 2 PM2.0×4.0 screws 3 that secure the
switch board to the notebook.
6. Lift the right side of the switch board 4 to disconnect
the board from the system board.
7. Remove the switch board.
Removing the Switch Board
Reverse the above procedure to install the switch board.
5–20
Maintenance and Service Guide
Removal and Replacement Procedures
5.10 Speakers
speakers are included with the top cover. Refer to
✎ The
Section 5.13, “ Top Cover,” for spare part number information.
1. Prepare the notebook for disassembly (Section 5.3).
2. Remove the keyboard cover (Section 5.7).
3. Remove the keyboard (Section 5.8).
4. Disconnect the speaker cable from the switch board 1.
5. Remove the 4 PM2.0×3.0 screws 2 that secure the left
and right speakers to the notebook.
6. Remove the left and right speakers 3.
Removing the Speakers
Reverse the above procedure to install the speakers.
Maintenance and Service Guide
5–21
Removal and Replacement Procedures
5.11 Optical Drive
Spare Part Number Information
4X Max DVD+R/RW
2X Max DVD+R/RW
24X Max DVD/CD-RW Combo Drive
8X Max DVD-ROM Drive
24X Max CD-ROM Drive
371784-001
371783-001
371782-001
371781-001
371780-001
1. Prepare the notebook for disassembly (Section 5.3).
2. Remove the keyboard cover (Section 5.7).
3. Remove the keyboard (Section 5.8).
4. Remove the PM2.0×8.0 screw 1 and PM2.0×4.0 screw 2
that secure the optical drive to the notebook.
5. Push on the back of the optical drive to disconnect it from
the system board.
6. Remove the optical drive 3.
Removing the Optical Drive
Reverse the above procedure to install the optical drive.
5–22
Maintenance and Service Guide
Removal and Replacement Procedures
5.12 Display Assembly
Spare Part Number Information
For use on HP Pavilion ze4900 notebook models
15.0-inch, XGA
14.1-inch, XGA
371768-001
371767-001
For use on HP Compaq nx9040, nx9030, and nx9020 notebook
models
15.0-inch, XGA
14.1-inch, XGA
371772-001
371771-001
For use on Compaq Presario 2200 notebook models
15.0-inch, XGA
14.1-inch, XGA
371770-001
371769-001
Display screw covers
371813-001
1. Prepare the notebook for disassembly (Section 5.3).
2. Remove the keyboard cover (Section 5.7).
3. Remove the keyboard (Section 5.8).
Maintenance and Service Guide
5–23
Removal and Replacement Procedures
4. Remove the 2 PM2.0×5.0 screws that secure the
wireless antenna boards to the notebook.
Removing the Wireless Antenna Boards
5–24
Maintenance and Service Guide
Removal and Replacement Procedures
5. Disconnect the display cable 1 from the system board.
6. Remove the 6 PM2.0×6.0 screws 2 that secure the display to
the notebook.
Removing the Display Assembly Screws
Maintenance and Service Guide
5–25
Removal and Replacement Procedures
7. Position the notebook with the rear panel toward you.
8. Position the display perpendicular to the notebook.
9. Remove the 2 PM2.0×6.0 screws 1 that secure the display to
the notebook.
10. Lift the display straight up and remove it 2.
Removing the Display Assembly
Reverse the above procedure to install the display assembly.
5–26
Maintenance and Service Guide
Removal and Replacement Procedures
5.13 Top Cover
Spare Part Number Information
For use on HP Pavilion ze4900 notebook models
For use on HP Compaq nx9040 notebook models
For use on HP Compaq nx9030 and nx9020 notebook models
For use on Compaq Presario 2200 notebook models
371799-001
373291-001
371801-001
371800-001
1. Prepare the notebook for disassembly (Section 5.3)
and remove the following components:
❏ Keyboard cover (Section 5.7)
❏ Keyboard (Section 5.8)
❏ Switch board (Section 5.9)
❏ Speakers (Section 5.10)
❏ Optical drive (Section 5.11)
❏ Display assembly (Section 5.12)
2. Turn the notebook upside-down with the front panel
toward you.
Maintenance and Service Guide
5–27
Removal and Replacement Procedures
3. Remove the 4 rubber covers 1 that conceal the top cover
front edge screws.
part number 371808-001 should be used to replace
✎ Spare
the top cover rubber screw covers.
4. Remove the 15 PM2.0×6.0 screws 2 that secure the top cover
to the notebook.
5. Remove the PM2.0×4.0 screw 3 in the hard drive bay that
secures the top cover to the notebook.
Removing the Top Cover Screws
5–28
Maintenance and Service Guide
Removal and Replacement Procedures
6. Turn the notebook top-side up with the rear panel toward you.
7. Remove the PM2.0×8.0 screw 1 and the PM2.0×9.0 screw 2
that secure the top cover to the notebook.
8. Remove the 2 PM2.0×4.0 screws 3 that secure the top cover
to the notebook.
Removing the Top Cover Screws (continued)
Maintenance and Service Guide
5–29
Removal and Replacement Procedures
9. Release the ZIF connector 1 to which the TouchPad cable is
attached and disconnect the cable 2 from the system board.
10. Lift the top cover straight up and remove it 3.
Removing the Top Cover
Reverse the above procedure to install the top cover.
5–30
Maintenance and Service Guide
Removal and Replacement Procedures
5.14 Heat Sink
Spare Part Number Information
Heat sink
371796-001
Thermal Pad Kit (not illustrated)
371809-001
1. Prepare the notebook for disassembly (Section 5.3) and
remove the following components:
❏ Keyboard cover (Section 5.7)
❏ Keyboard (Section 5.8)
❏ Switch board (Section 5.9)
❏ Speakers (Section 5.10)
❏ Optical drive (Section 5.11)
❏ Display assembly (Section 5.12)
❏ Top cover (Section 5.13)
Maintenance and Service Guide
5–31
Removal and Replacement Procedures
2. Disconnect the fan cable 1 from the system board.
3. Remove the 3 PM1.5×5.0 screws 2 that secure the heat sink
to the notebook.
4. Remove the heat sink 3.
Removing the Heat Sink
clean any thermal pad residue from the heat sink and
✎ Carefully
processor surfaces each time you remove the heat sink. Install
a new thermal pad.
A thermal pad is included with the replacement heat sink and
is also available using spare part number 371809-001.
Reverse the above procedure to install the heat sink.
5–32
Maintenance and Service Guide
Removal and Replacement Procedures
5.15 Processor
Spare Part Number Information
Intel Pentium M 745 (1.8-GHz) with 400-MHz front side
bus (FSB)
Intel Pentium M 735 (1.7-GHz) with 400-MHz FSB
Intel Pentium M 725 (1.6-GHz) with 400-MHz FSB
Intel Pentium M 715 (1.5-GHz) with 400-MHz FSB
Intel Pentium M 705 and TJ85 (1.6-GHz) with 400-MHz FSB
Intel Pentium M 705 and TJ85 (1.5-GHz) with 400-MHz FSB
371760-001
Intel Celeron M 340 (1.5-GHz) with 400-MHz FSB
Intel Celeron M 330 (1.4-GHz) with 400-MHz FSB
Intel Celeron M 320 (1.3-GHz) with 400-MHz FSB
Intel Celeron M 350 (1.3-GHz) with 400-MHz FSB
371766-001
371765-001
371764-001
371763-001
Thermal Pad Kit (not illustrated)
371809-001
371759-001
371758-001
371757-001
371762-002
371761-001
1. Prepare the notebook for disassembly (Section 5.3) and
remove the following components:
❏ Keyboard cover (Section 5.7)
❏ Keyboard (Section 5.8)
❏ Switch board (Section 5.9)
❏ Speakers (Section 5.10)
❏ Optical drive (Section 5.11)
❏ Display assembly (Section 5.12)
❏ Top cover (Section 5.13)
❏ Heat sink (Section 5.14)
Maintenance and Service Guide
5–33
Removal and Replacement Procedures
2. Turn the processor locking screw 1 ¼-turn counterclockwise
until you feel a click.
3. Lift the processor 2 straight up and remove it.
that the gold triangle 3 on the processor should be
✎ Note
aligned in the rear left corner when you install the processor.
Removing the Processor
Reverse the above procedure to install the processor.
5–34
Maintenance and Service Guide
Removal and Replacement Procedures
5.16 Wireless Button Board
Spare Part Number Information
With infrared transceiver
Without infrared transceiver
373017-001
373016-001
1. Prepare the notebook for disassembly (Section 5.3)
and remove the following components:
❏ Keyboard cover (Section 5.7)
❏ Keyboard (Section 5.8)
❏ Switch board (Section 5.9)
❏ Speakers (Section 5.10)
❏ Optical drive (Section 5.11)
❏ Display assembly (Section 5.12)
❏ Top cover (Section 5.13)
❏ Heat sink (Section 5.14)
Maintenance and Service Guide
5–35
Removal and Replacement Procedures
2. Disconnect the wireless button board cable 1 from the
system board.
3. Remove the 2 PM2.0×4.0 screws 2 that secure the wireless
button board to the notebook.
4. Remove the wireless button board 3.
Removing the Wireless Button Board
Reverse the above procedure to install the wireless button board.
5–36
Maintenance and Service Guide
Removal and Replacement Procedures
5.17 Diskette Drive
section applies only to HP Compaq nx9040 notebook
✎ This
models.
Spare Part Number Information
Diskette drive
371779-001
1. Prepare the notebook for disassembly (Section 5.3) and
remove the following components:
❏ Keyboard cover (Section 5.7)
❏ Keyboard (Section 5.8)
❏ Switch board (Section 5.9)
❏ Speakers (Section 5.10)
❏ Optical drive (Section 5.11)
❏ Display assembly (Section 5.12)
❏ Top cover (Section 5.13)
Maintenance and Service Guide
5–37
Removal and Replacement Procedures
2. Disconnect the diskette drive cable 1 from the low insertion
force (LIF) connector on the system board.
3. Remove the 2 PM2.0×4.0 screws 2 that secure the diskette
drive to the notebook.
4. Remove the diskette drive 3.
Removing the Diskette Drive
Reverse the above procedure to install the diskette drive.
5–38
Maintenance and Service Guide
Removal and Replacement Procedures
5.18 Diskette Drive Cover
section applies to HP Pavilion ze4900, HP Compaq nx9030
✎ This
and nx9020, and Compaq Presario 2200 notebook models.
Spare Part Number Information
Diskette drive cover
371805-001
1. Prepare the notebook for disassembly (Section 5.3) and
remove the following components:
❏ Keyboard cover (Section 5.7)
❏ Keyboard (Section 5.8)
❏ Switch board (Section 5.9)
❏ Speakers (Section 5.10)
❏ Optical drive (Section 5.11)
❏ Display assembly (Section 5.12)
❏ Top cover (Section 5.13)
Maintenance and Service Guide
5–39
Removal and Replacement Procedures
2. Remove the 2 PM2.0×4.0 screws 1 that secure the diskette
drive cover to the notebook.
3. Remove the diskette drive cover 2.
Removing the Diskette Drive Cover
Reverse the above procedure to install the diskette drive cover.
5–40
Maintenance and Service Guide
Removal and Replacement Procedures
5.19 System Board
Spare Part Number Information
For use only on notebook models without S-Video and 1394
digital connectors
For use only on notebook models with S-Video and
1394 digital connectors
For use on HP Compaq nx9040 notebook models
371793-001
Hard drive guide (not illustrated)
371798-001
371794-001
371795-001
replacing the system board, ensure that the following
✎ When
components are removed from the defective system board and
installed on the replacement system board:
■ Memory modules (Section 5.5)
■ Mini PCI communications board (Section 5.7)
■ Heat sink (Section 5.14)
■ Processor (Section 5.15)
1. Prepare the notebook for disassembly (Section 5.3) and
remove the following components:
❏ Keyboard cover (Section 5.7)
❏ Keyboard (Section 5.8)
❏ Switch board (Section 5.9)
❏ Speakers (Section 5.10)
❏ Optical drive (Section 5.11)
❏ Display assembly (Section 5.12)
❏ Top cover (Section 5.13)
❏ Diskette drive cover (Section 5.17)
Maintenance and Service Guide
5–41
Removal and Replacement Procedures
2. Disconnect the wireless button board cable 1 from the
system board.
3. Remove the 6 PM2.0×4.0 screws 2 that secure the system
board to the base enclosure.
4. Remove the hard drive guide 3.
part number 371798-001 should be used to replace
✎ Spare
the hard drive guide.
5. Remove the 2 PM1.5×18.0 PC Card assembly screws 4.
Removing the System Board Screws
5–42
Maintenance and Service Guide
Removal and Replacement Procedures
6 applies only to HP Pavilion ze4900, HP Compaq
✎ Step
nx9030 and nx9020, and Compaq Presario 2200 notebook
models.
6. Remove the 2 HM5.0×9.0 locks on each side of the external
monitor port.
Removing the System Board Screwlocks - HP Pavilion ze4900,
HP Compaq nx9030 and nx9020, and Compaq Presario 2200
Notebook Models Only
Maintenance and Service Guide
5–43
Removal and Replacement Procedures
✎ Step 7 applies only to HP Compaq nx9040 models.
7. Remove the 6 HM5.0×9.0 screwlocks on each side of the
parallel, serial, and external monitor ports.
Removing the System Board Screwlocks - HP Compaq nx9040
Notebook Models Only
5–44
Maintenance and Service Guide
Removal and Replacement Procedures
8. Flex the right side of the base enclosure near the audio
jacks 1 until the jacks clear the base enclosure.
9. Lift the rear edge of the system board and swing it up 2
until the board rests at a 45-degree angle.
10. Slide the system board away from the base enclosure at an
angle 3.
Removing the System Board
Reverse the above procedure to install the system board.
Maintenance and Service Guide
5–45
6
Specifications
This chapter provides physical and performance specifications.
Table 6-1
Notebook
Dimensions
with 15.0-inch display
Height
Width
Depth
with 14.1-inch display
Height
Width
Depth
4.19 cm
27.23 cm
32.92 cm
1.65 in
10.72 in
12.96 in
3.89 cm
27.23 cm
32.92 cm
1.53 in
10.72 in
12.96 in
3.17 kg
6.99 lb
3.04 kg
6.70 lb
3.07 kg
6.78 lb
2.90 kg
6.39 lb
Weight (varies by configuration)
with 15.0-inch display and 8-cell
battery pack
with 14.1-inch display and 8-cell
battery pack
with 15.0-inch display and 6-cell
battery pack
with 14.1-inch display and 6-cell
battery pack
Stand-alone power requirements
Nominal operating voltage
Peak operating power
Maintenance and Service Guide
14.8 V dc
60.0 W
6–1
Specifications
Table 6-1
Notebook (Continued)
Temperature
Operating (not writing to
optical disc)
Operating (writing to optical disc)
Nonoperating
0°C to 35°C
32°F to 95°F
5°C to 35°C
-20°C to 60°C
41°F to 95°F
-4°F to 140°F
Relative humidity (noncondensing)
Operating
Nonoperating
10% to 90%
5% to 95%, 38.7°C (101.6°F) maximum
wet bulb temperature
Maximum altitude (unpressurized)
Operating (14.7 to 10.1 psia)
Nonoperating (14.7 to 4.4 psia)
-15 m to 3,048 m
-15 m to 12,192 m
-50 ft to 10,000 ft
-50 ft to 40,000 ft
Shock
Operating
Nonoperating
125 g, 2 ms, half-sine
200 g, 2 ms, half-sine
Random Vibration
Operating
Nonoperating
0.75 g zero-to-peak, 10 to 500 Hz,
0.25 oct/min sweep rate
1.50 g zero-to-peak, 10 to 500 Hz,
0.5 oct/min sweep rate
product safety standards specify thermal limits for plastic
✎ Applicable
surfaces. The notebook operates well within this range of temperatures.
6–2
Maintenance and Service Guide
Specifications
Table 6-2
15.0-inch, XGA, TFT Display
Dimensions
Height
Width
Diagonal
30.0 cm
22.9 cm
38.1 cm
Number of colors
Up to 16.8 million
Contrast ratio
250:1
Brightness
150 nits typical
11.8 in
9.0 in
15.0 in
Pixel resolution
Pitch
Format
Configuration
0.264 × 0.264 mm
1024 × 768
RGB vertical stripe
Backlight
Edge lit
Character display
80 × 25
Total power consumption
5.5 W
Viewing angle
+/-35° horizontal, +15/-35° vertical
typical
Maintenance and Service Guide
6–3
Specifications
Table 6-3
14.1-inch, XGA, TFT Display
Dimensions
Height
Width
Diagonal
28.5 cm
21.3 cm
35.8 cm
11.2 in
8.4 in
14.1 in
Number of colors
up to 16.8 million
Contrast ratio
250:1
Brightness
180 nits typical
Pixel resolution
Pitch
Format
Configuration
0.279 × 0.279 mm
1024 × 768
RGB vertical stripe
Backlight
Edge lit
Character display
80 × 25
Total power consumption
4W
Viewing angle
+/-40° horizontal, +20/-40° vertical
typical
6–4
Maintenance and Service Guide
Specifications
Table 6-4
4200-rpm Hard Drives
60-GB
40-GB
30-GB
60 GB
40 GB
30 GB
9.5 mm
70 mm
102 g
9.5 mm
70 mm
99 g
9.5 mm
70 mm
99 g
ATA-5
ATA-5
ATA-5
100 MB/sec
ATA security
100 MB/sec
ATA security
100 MB/sec
ATA security
User capacity per drive*
Dimensions
Height
Width
Weight
Interface type
Transfer rate
Synchronous
(maximum)
Security
Seek times (typical read, including setting)
Single track
Average
Maximum
3 ms
13 ms
24 ms
3 ms
13 ms
24 ms
2.5 ms
12 ms
23 ms
Logical blocks†
117,210,240
78,140,160
58,605,120
4200 rpm
4200 rpm
4200 rpm
Disk rotational speed
Operating temperature
5°C to 55°C
5°C to 55°C
(41°F to 131°F) (41°F to 131°F)
5°C to 55°C
(41°F to 131°F)
restrictions and exclusions apply. Consult Customer Care
✎ forCertain
details.
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Accessible
capacity is less.
†Actual drive specifications may differ slightly.
Maintenance and Service Guide
6–5
Specifications
Table 6-5
Primary 6-cell, Li-Ion Battery Pack
Dimensions
Height
Width
Depth
Weight
2.00 cm
9.40 cm
13.40 cm
.34 kg
.79 in
3.70 in
5.28 in
.75 lb
Energy
Voltage
Amp-hour capacity
Watt-hour capacity
11.1 V
4.4 Ah
48 Wh
Temperature
Operating
Nonoperating
6–6
5°C to 45°C
0°C to 60°C
41°F to 113°F
32°F to 140°F
Maintenance and Service Guide
Specifications
Table 6-6
Optional 8-cell, Li-Ion Battery Pack
Dimensions
Height
Width
Depth
Weight
2.00 cm
9.40 cm
13.40 cm
.34 kg
.79 in
3.70 in
5.28 in
.75 lb
Energy
Voltage
Amp-hour capacity
Watt-hour capacity
14.4 V
4.4 Ah
65 Wh
Temperature
Operating
Nonoperating
Maintenance and Service Guide
5°C to 45°C
0°C to 60°C
41°F to 113°F
32°F to 140°F
6–7
Specifications
Table 6-7
24X Max DVD+RW/R and CD-RW Drive
Applicable disk
DVD-5, DVD-9, DVD-10
CD-ROM (Mode 1 and 2)
CD Digital Audio
CD-XA ready (Mode 2, Form 1 and 2)
CD-I ready (Mode 2, Form 1 and 2)
CD-R (read only)
CD Plus
Photo CD (single/multisession)
CD-Bridge
Center hole diameter
1.5 cm
0.59 in
12 cm
8 cm
4.72 in
3.15 in
Disk thickness
1.2 mm
0.047 in
Track pitch
0.74 µm
Disk diameter
Standard disc
Mini disc
Access time
Random
Full stroke
< 150 ms
< 225 ms
Audio output level
Audio-out, 0.7 Vrms
Cache buffer
128 KB/s
Data transfer rate
CD-R (24X)
CD-RW (10X)
CD-ROM (24X)
DVD (8X)
Multiword DMA mode 2
3600 KB/s (150 KB/s at 1X CD rate)
1500 KB/s (150 KB/s at 1X CD rate)
3600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1352 KB/s at 1X DVD rate)
16.6 MB/s
Startup time
< 15 seconds
Stop time
< 6 seconds
6–8
Maintenance and Service Guide
Specifications
Table 6-8
24X Max DVD/CD-RW Combo Drive
Applicable disk
DVD-5, DVD-9, DVD-10
CD-ROM (Mode 1 and 2)
CD Digital Audio
CD-XA ready (Mode 2, Form 1 and 2)
CD-I ready (Mode 2, Form 1 and 2)
CD-R (read only)
CD Plus
Photo CD (single/multisession)
CD-Bridge
Center hole diameter
1.5 cm
0.59 in
12 cm
8 cm
4.72 in
3.15 in
Disk thickness
1.2 mm
0.047 in
Track pitch
0.74 µm
Disk diameter
Standard disc
Mini disc
Access time
Random
Full stroke
< 150 ms
< 225 ms
Audio output level
Audio-out, 0.7 Vrms
Cache buffer
128 KB/s
Maintenance and Service Guide
6–9
Specifications
Table 6-8
24X Max DVD/CD-RW Combo Drive (Continued)
Data transfer rate
CD-R (24X)
CD-RW (10X)
CD-ROM (24X)
DVD (8X)
3600 KB/s (150 KB/s at 1X CD rate)
1500 KB/s (150 KB/s at 1X CD rate)
3600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1352 KB/s at 1X DVD rate)
16.6 MB/s
Multiword DMA mode 2
Startup time
< 15 seconds
Stop time
< 6 seconds
6–10
Maintenance and Service Guide
Specifications
Table 6-9
8X MAX DVD-ROM Drive
Applicable disk
DVD-5, DVD-9, DVD-10
CD-ROM (Mode 1 and 2)
CD Digital Audio
CD-XA ready (Mode 2, Form 1 and 2)
CD-I ready (Mode 2, Form 1 and 2)
CD-R (read only)
CD Plus
Photo CD (single/multisession)
CD-Bridge
Center hole diameter
1.5 cm
0.59 in
12 cm
8 cm
4.72 in
3.15 in
Disk thickness
1.2 mm
0.047 in
Track pitch
0.74 µm
Disk diameter
Standard disc
Mini disc
Access time
Random DVD media
Full stroke DVD media
Random CD media
Full stroke CD media
< 150 ms
< 225 ms
< 110 ms
< 200 ms
Audio output level
Audio-out, 0.7 Vrms
Cache buffer
512 KB/s
Maintenance and Service Guide
6–11
Specifications
Table 6-9
8X MAX DVD-ROM Drive (Continued)
Data transfer rate
Max 24X CD
Max 8X DVD
3600 KB/s (150 KB/s at 1X CD rate)
10,800 KB/s (1352 KB/s at 1X DVD rate)
Multiword DMA mode 2
16.6 MB/s
Startup time
< 10 seconds
Stop time
< 3 seconds
Table 6-10
System DMA
Hardware DMA
System Function
DMA0
n/a
DMA1*
n/a
DMA2*
n/a
DMA3
n/a
DMA4
Direct memory access controller
DMA5*
Available for PC Card
DMA6
Not assigned
DMA7
Not assigned
*PC Card controller can use DMA 1, 2, or 5.
6–12
Maintenance and Service Guide
Specifications
Table 6-11
System Interrupts
Hardware IRQ
System Function
IRQ0
System timer
IRQ1
Standard 101-/102-Key or Microsoft Natural Keyboard
IRQ2
Cascaded
IRQ3
Intel 82801DB/DBM USB2 Enhanced Host
Controller—24CD
IRQ4
COM1
IRQ5*
Conexant AC—Link Audio
Intel 82801DB/DBM SMBus Controller—24C3
Soft V92 Data Fax Modem with SmartCP
IRQ6
Diskette drive
IRQ7*
Parallel port
IRQ8
System CMOS/real time clock
IRQ9*
Microsoft ACPI-compliant system
IRQ10*
Intel USB UHCI controller—24C2
Intel 82852/82855 GM/GME Graphic Controller
Realtek RTL8139 Family PCI fast Ethernet Controller
Maintenance and Service Guide
6–13
Specifications
Table 6-11
System Interrupts (Continued)
Hardware IRQ
System Function
IRQ11
Intel USB EHCI controller—24CD
Intel USB UHCI controller—24C4
Intel USB UHCI controller—24C7
Intel Pro/Wireless 2200BG
TI OHCI 1394 host controller
TI PCI1410 cardbus controller
IRQ12
Synaptics PS/2 touch pad
IRQ13
Numeric data processor
IRQ14
Primary IDE channel
IRQ15
Secondary IDE channel
Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or
✎ PC
IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9,
IRQ10, or none.
6–14
Maintenance and Service Guide
Specifications
Table 6-12
System I/O Addresses
I/O Address (hex)
System Function (shipping configuration)
000 - 00F
DMA controller no. 1
010 - 01F
Unused
020 - 021
Interrupt controller no. 1
022 - 024
Opti chipset configuration registers
025 - 03F
Unused
02E - 02F
87334 “Super I/O” configuration for CPU
040 - 05F
Counter/timer registers
044 - 05F
Unused
060
Keyboard controller
061
Port B
062 - 063
Unused
064
Keyboard controller
065 - 06F
Unused
070 - 071
NMI enable/RTC
072 - 07F
Unused
080 - 08F
DMA page registers
090 - 091
Unused
092
Port A
093 - 09F
Unused
0A0 - 0A1
Interrupt controller no. 2
Maintenance and Service Guide
6–15
Specifications
Table 6-12
System I/O Addresses (Continued)
I/O Address (hex)
System Function (shipping configuration)
0A2 - 0BF
Unused
0C0 - 0DF
DMA controller no. 2
0E0 - 0EF
Unused
0F0 - 0F1
Coprocessor busy clear/reset
0F2 - 0FF
Unused
100 - 16F
Unused
170 - 177
Secondary fixed disk controller
178 - 1EF
Unused
1F0 - 1F7
Primary fixed disk controller
1F8 - 200
Unused
201
Joystick (decoded in ESS1688)
202 - 21F
Unused
220 - 22F
Entertainment audio
230 - 26D
Unused
26E - 26
Unused
278 - 27F
Unused
280 - 2AB
Unused
2A0 - 2A7
Unused
2A8 - 2E7
Unused
2E8 - 2EF
Reserved serial port
6–16
Maintenance and Service Guide
Specifications
Table 6-12
System I/O Addresses (Continued)
I/O Address (hex)
System Function (shipping configuration)
2F0 - 2F7
Unused
2F8 - 2FF
Infrared port
300 - 31F
Unused
320 - 36F
Unused
370 - 377
Secondary diskette drive controller
378 - 37F
Parallel port (LPT1/default)
380 - 387
Unused
388 - 38B
FM synthesizer—OPL3
38C - 3AF
Unused
3B0 - 3BB
VGA
3BC - 3BF
Reserved (parallel port/no EPP support)
3C0 - 3DF
VGA
3E0 - 3E1
PC Card controller in CPU
3E2 - 3E3
Unused
3E8 - 3EF
Internal modem
3F0 - 3F7
“A” diskette controller
3F8 - 3FF
Serial port (COM1/default)
CF8 - CFB
PCI configuration index register (PCIDIVO-1)
CFC - CFF
PCI configuration data register (PCIDIVO-1)
Maintenance and Service Guide
6–17
Specifications
Table 6-13
System Memory Map
Size
Memory Address
System Function
640 KB
00000000-0009FFFF
Base memory
128 KB
000A0000-000BFFFF
Video memory
48 KB
000C0000-000CBFFF
Video BIOS
160 KB
000C8000-000E7FFF
Unused
64 KB
000E8000-000FFFFF
System BIOS
15 MB
00100000-00FFFFFF
Extended memory
58 MB
01000000-047FFFFF
Super extended memory
58 MB
04800000-07FFFFFF
Unused
2 MB
08000000-080FFFFF
Video memory (direct access)
4 GB
08200000-FFFEFFFF
Unused
64 KB
FFFF0000-FFFFFFFF
System BIOS
6–18
Maintenance and Service Guide
A
Connector Pin Assignments
Table A-1
Universal Serial Bus
Pin
Signal
Pin
Signal
1
+5 VDC
3
Data +
2
Data –
4
Ground
Maintenance and Service Guide
A–1
Connector Pin Assignments
Table A-2
RJ-45 (Network)
Pin
Signal
Pin
Signal
1
Transmit +
5
Unused
2
Transmit –
6
Receive –
3
Receive +
7
Unused
4
Unused
8
Unused
Table A-3
S-Video
4
3
2
1
Pin
Signal
Pin
Signal
1
Ground (Y)
3
Y-Luminance (Intensity)
2
Ground (C)
4
C-Chrominance (Color)
A–2
Maintenance and Service Guide
Connector Pin Assignments
Table A-4
External Monitor
Pin
Signal
Pin
Signal
1
Red analog
9
+5 VDC
2
Green analog
10
Ground
3
Blue analog
11
Monitor detect
4
Not connected
12
DDC 2B data
5
Ground
13
Horizontal sync
6
Ground analog
14
Vertical sync
7
Ground analog
15
DDC 2B clock
8
Ground analog
Maintenance and Service Guide
A–3
Connector Pin Assignments
Table A-5
RJ-11 (Modem)
Pin
Signal
Pin
Signal
1
Unused
4
Unused
2
Tip
5
Unused
3
Ring
6
Unused
Table A-6
Audio-In (Microphone)
Pin
Signal
Pin
Signal
1
Audio-in
2
Ground
A–4
Maintenance and Service Guide
Connector Pin Assignments
Table A-7
Audio-Out (Headphone)
Pin
Signal
Pin
Signal
1
Audio-out
2
Ground
Maintenance and Service Guide
A–5
Connector Pin Assignments
Table A-8
Parallel
Pin
Signal
Pin
Signal
1
Strobe
14
Auto linefeed
2
Data bit 0
15
Error
3
Data bit 1
16
Initialize paper
4
Data bit 2
17
Select in
5
Data bit 3
18
Ground
6
Data bit 4
19
Ground
7
Data bit 5
20
Ground
8
Data bit 6
21
Ground
9
Data bit 7
22
Ground
10
Acknowledge
23
Ground
11
Busy
24
Ground
12
Paper end
25
Ground
13
Select
A–6
Maintenance and Service Guide
Connector Pin Assignments
Table A-9
Serial
Pin
Signal
Pin
Signal
1
Carrier detect
6
Data set ready
2
Receive data
7
Ready to send
3
Transmit data
8
Clear to send
4
Data terminal ready
9
Ring indicator
5
Ground
Maintenance and Service Guide
A–7
B
Power Cord Set Requirements
3-Conductor Power Cord Set
The wide range input feature of the notebook permits it to operate
from any line voltage from 100 to 120 or 220 to 240 volts AC.
The power cord set included with the notebook meets the
requirements for use in the country where the equipment
is purchased.
Power cord sets for use in other countries must meet the
requirements of the country where the notebook is used.
General Requirements
The requirements listed below are applicable to all countries.
■
The length of the power cord set must be at least 1.5 m
(5.0 ft) and a maximum of 2.0 m (6.5 ft).
■
All power cord sets must be approved by an acceptable
accredited agency responsible for evaluation in the
country where the power cord set will be used.
■
The power cord sets must have a minimum current capacity
of 10 amps and a nominal voltage rating of 125 or 250 V AC,
as required by each country’s power system.
■
The appliance coupler must meet the mechanical
configuration of an EN 60 320/IEC 320 Standard Sheet C13
connector for mating with the appliance inlet on the back of
the notebook.
Maintenance and Service Guide
B–1
Power Cord Set Requirements
Country-Specific Requirements
3-Conductor Power Cord Set Requirements
Country
Accredited Agency
Applicable Note Number
Australia
EANSW
1
Austria
OVE
1
Belgium
CEBC
1
Canada
CSA
2
Denmark
DEMKO
1
Finland
FIMKO
1
France
UTE
1
Germany
VDE
1
Italy
IMQ
1
Japan
METI
3
The Netherlands
KEMA
1
Norway
NEMKO
1
Sweden
SEMKO
1
Switzerland
SEV
1
B–2
Maintenance and Service Guide
Power Cord Set Requirements
3-Conductor Power Cord Set Requirements (Continued)
Country
Accredited Agency
Applicable Note Number
United Kingdom
BSI
1
United States
UL
2
✎
1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm²
conductor size. Power cord set fittings (appliance coupler and wall plug)
must bear the certification mark of the agency responsible for evaluation
in the country where it will be used.
2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG,
3-conductor. The wall plug must be a two-pole grounding type with a
NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and
registration number in accordance with the Japanese Dentori Law. The
flexible cord must be Type VCT or VCTF, 3-conductor, 1.00 mm² conductor
size. The wall plug must be a two-pole grounding type with a Japanese
Industrial Standard C8303 (7 A, 125 V) configuration.
Maintenance and Service Guide
B–3
C
Screw Listing
This appendix provides specification and reference information
for the screws used in the notebook. All screws listed in this
appendix are available in the Miscellaneous Screw Kit, spare part
number 373294-001.
Maintenance and Service Guide
C–1
Screw Listing
Table C-1
Phillips PM2.0×6.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
27
6.0 mm
2.0 mm
4.0 mm
Where used:
2 screws that secure the hard drive to the notebook
(documented in Section 5.3)
Phillips M2.0×6.0 Screw Locations
C–2
Maintenance and Service Guide
Screw Listing
Table C-1
Phillips PM2.0×6.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
27
6.0 mm
2.0 mm
4.0 mm
Where used:
6 screws that secure the display assembly to the notebook
(documented in Section 5.12)
Phillips M2.0×6.0 Screw Locations
Maintenance and Service Guide
C–3
Screw Listing
Table C-1
Phillips PM2.0×6.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
27
6.0 mm
2.0 mm
4.0 mm
Where used:
1 Two screws that secure the keyboard cover to the notebook
(documented in Section 5.7)
2 Two screws that secure the display assembly to the notebook
(documented in Section 5.12)
Phillips M2.0×6.0 Screw Locations
C–4
Maintenance and Service Guide
Screw Listing
Table C-1
Phillips PM2.0×6.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
27
6.0 mm
2.0 mm
5.0 mm
Where used:
15 screws that secure the top cover to the notebook
(documented in Section 5.13)
Phillips M2.0×6.0 Screw Locations
Maintenance and Service Guide
C–5
Screw Listing
Table C-2
Phillips PM1.5×5.0 Shoulder Screw and
PM2.5×4.0 Screw
mm
mm
Color
Qty.
Length
Thread
Head
Width
Silver
2
5.0 mm
1.5 mm
5.0 mm
Color
Qty.
Length
Thread
Head
Width
Silver
4
4.0 mm
2.5 mm
4.0 mm
Where used:
1 2 screws that secure the hard drive bezel to the hard drive
(documented in Section 5.3)
Where used:
2 4 screws that secure the hard drive frame to the hard drive
(documented in Section 5.3)
Phillips M1.5×5.0 Shoulder Screw and PM2.5×4.0
Screw Locations
C–6
Maintenance and Service Guide
Screw Listing
Table C-3
Phillips PM2.0×4.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
23
4.0 mm
2.0 mm
4.0 mm
Where used:
1 Two screws that secure the memory module compartment cover to
the notebook (documented in Section 5.5)
2 Two screws that secure the Mini PCI compartment cover to the
notebook (documented in Section 5.6)
3 One screw that secures the top cover to the notebook
(documented in Section 5.13)
Phillips M2.0×4.0 Screw Locations
Maintenance and Service Guide
C–7
Screw Listing
Table C-3
Phillips PM2.0×4.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
23
4.0 mm
2.0 mm
4.0 mm
Where used:
1 Three screws that secure the keyboard to the notebook
(documented in Section 5.8)
2 Two screws that secure the switch board to the notebook
(documented in Section 5.9)
HP Pavilion ze4900 notebook models use only one PM2.0×4.0 screw
to secure the switch board to the notebook.
3 One screw that secures the optical drive to the notebook
(documented in Section 5.11)
✎
Phillips M2.0×4.0 Screw Locations
C–8
Maintenance and Service Guide
Screw Listing
Table C-3
Phillips PM2.0×4.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
23
4.0 mm
2.0 mm
4.0 mm
Where used:
2 screws that secure the top cover to the notebook
(documented in Section 5.13)
Phillips M2.0×4.0 Screw Locations
Maintenance and Service Guide
C–9
Screw Listing
Table C-3
Phillips PM2.0×4.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
23
4.0 mm
2.0 mm
4.0 mm
Where used:
1 Two screws that secure the wireless button board to the notebook
(documented in Section 5.16)
2 Two screws that secure the diskette drive (documented in Section 5.17)
or diskette drive cover (documented in Section 5.17) to the notebook
3 Six screws that secure the system board to the notebook
(documented in Section 5.19)
Phillips M2.0×4.0 Screw Locations
C–10
Maintenance and Service Guide
Screw Listing
Table C-4
Phillips PM2.0×3.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Silver
1
3.0 mm
2.0 mm
4.0 mm
Where used:
One screw that secures the keyboard to the notebook
(documented in Section 5.8)
Phillips M2.0×3.0 Screw Locations
Maintenance and Service Guide
C–11
Screw Listing
Table C-4
Phillips PM2.0×3.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
4
3.0 mm
2.0 mm
4.0 mm
Where used:
4 screws that secure the speakers to the notebook
(documented in Section 5.10)
Phillips M2.0×3.0 Screw Locations
C–12
Maintenance and Service Guide
Screw Listing
Table C-5
Phillips PM2.0×8.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
2
8.0 mm
2.0 mm
4.0 mm
Where used:
One screw that secures the optical drive to the notebook
(documented in Section 5.11)
Phillips M2.0×8.0 Screw Locations
Maintenance and Service Guide
C–13
Screw Listing
Table C-5
Phillips PM2.0×8.0 Screw (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Black
2
8.0 mm
2.0 mm
4.0 mm
Where used:
One screw that secures the top cover to the notebook
(documented in Section 5.13)
Phillips M2.0×8.0 Screw Locations
C–14
Maintenance and Service Guide
Screw Listing
Table C-6
Phillips PM2.0×5.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Silver
2
5.0 mm
2.0 mm
4.0 mm
Where used:
2 screws that secure the wireless antenna boards to the notebook
(documented in Section 5.12)
Phillips M2.0×5.0 Screw Locations
Maintenance and Service Guide
C–15
Screw Listing
Table C-7
Phillips PM1.5×5.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
3
5.0 mm
1.5 mm
5.0 mm
Where used:
3 screws that secure the heat sink to the notebook
(documented in Section 5.14)
Phillips M1.5×5.0 Screw Locations
C–16
Maintenance and Service Guide
Screw Listing
Table C-8
Phillips PM2.0×9.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Black
1
9.0 mm
2.0 mm
4.0 mm
Where used:
One screw that secures the top cover to the notebook
(documented in Section 5.13)
Phillips M2.0×9.0 Screw Locations
Maintenance and Service Guide
C–17
Screw Listing
Table C-9
HM5.0×9.0 Screwlock
mm
Color
Qty.
Length
Thread
Head
Width
Silver
8
9.0 mm
2.5 mm
5.0 mm
Where used:
6 screwlocks that secure the system board to the notebook (documented
in Section 5.19, HP Compaq nx9040 notebook models only)
HM5.0×9.0 Screwlock Locations - HP Compaq nx9040 Notebook
Models
C–18
Maintenance and Service Guide
Screw Listing
Table C-9
HM5.0×9.0 Screwlock (Continued)
mm
Color
Qty.
Length
Thread
Head
Width
Silver
8
9.0 mm
2.5 mm
5.0 mm
Where used:
2 screwlocks that secure the system board to the notebook (documented
in Section 5.19, all notebook models except HP Compaq nx9040)
HM5.0×9.0 Screwlock Locations - All Notebook Models Except
HP Compaq nx9040
Maintenance and Service Guide
C–19
Screw Listing
Table C-10
Phillips PM1.5×12.0 Screw
mm
Color
Qty.
Length
Thread
Head
Width
Silver
2
12.0 mm
1.5 mm
5.0 mm
Where used:
2 screws that secure the system board to the notebook
(documented in Section 5.19)
Phillips M1.5×12.0 Screw Locations
C–20
Maintenance and Service Guide
Index
1394 port 1–20, 1–22
C
A
cables, service considerations
4–2
caps lock key 1–24, 1–26
caps lock light 1–28, 1–30
CD-ROM drive
OS loading problems 2–19
precautions 4–3
components
bottom 1–31
front 1–15, 1–17
keyboard 1–23, 1–25
left-side 1–19, 1–21
rear 1–19, 1–21
right-side 1–15, 1–17
top 1–27, 1–29
Computer Setup
Advanced Menu 2–5
Main Menu 2–3
overview 2–1
Security Menu 2–4
Tools Menu 2–5
connector pin assignments
external monitor A–3
headphone A–5
microphone A–4
modem A–4
AC adapter, spare part number
3–14
antennae 1–16, 1–18
arrow keys 1–24, 1–26
audio-in (microphone) jack
location 1–20, 1–22
pin assignments A–4
audio-out (headphone) jack
location 1–20, 1–22
pin assignments A–5
B
base enclosure button panel,
spare part numbers 3–9
base enclosure, spare part
numbers 3–9
battery bay 1–16, 1–18, 1–32
battery light 1–16, 1–18
battery pack
removal 5–5
spare part numbers 3–11
specifications 6–6, 6–7
battery pack release latch 1–32
bottom components 1–31
Maintenance and Service Guide
Index–1
Index
monitor A–3
network A–2
parallel A–6
RJ-11 (modem) A–4
RJ-45 (network) A–2
serial A–7
S-Video A–2
Universal Serial Bus (USB)
A–1
connectors, service
considerations 4–2
drives, preventing damage 4–3
DVD+RW/R and CD-RW
Combo Drive, specifications
6–8
DVD/CD-RW Combo Drive,
specifications 6–9
DVD-ROM drive
OS loading problems 2–19
precautions 4–3
specifications 6–11
D
electrostatic discharge 4–4,
4–7
exhaust vents 1–20, 1–22,
1–32
external monitor port
location 1–20, 1–22
pin assignments A–3
design overview 1–33
disassembly sequence chart
5–2
diskette drive
location 1–22
OS loading problems 2–18
removal 5–37
spare part number 3–7,
3–13, 5–37
diskette drive cover
removal 5–39
spare part number 3–7,
5–39
display assembly
removal 5–23
spare part numbers 3–3,
5–23
specifications 6–3, 6–4
display release button 1–16,
1–18
display screw covers, spare
part number 3–3, 5–23
DMA specifications 6–12
Index–2
E
F
f1 to f12 keys 1–24, 1–26
features 1–10
feet
locations 5–9
spare part number 3–9, 5–9
flowcharts, troubleshooting
no audio 2–20
no network/modem
connection 2–24
no OS loading 2–14
no OS loading from
CD/DVD Drive 2–19
no OS loading from
diskette drive 2–18
no OS loading from hard
drive 2–15, 2–16, 2–17
Maintenance and Service Guide
Index
no power 2–8, 2–10, 2–11
no video 2–12, 2–13
nonfunctioning device
2–21
nonfunctioning keyboard
2–22
nonfunctioning pointing
device 2–23
front components 1–15, 1–17
function key 1–24, 1–26
G
grounding equipment and
methods 4–5
H
hard drive
OS loading problems 2–15
precautions 4–3
removal 5–6
spare part numbers 3–11,
3–13, 5–6
specifications 6–5
hard drive bay 1–16, 1–18,
1–32
hard drive cover, removal 5–6
hard drive guide, spare part
number 3–7, 5–41
hard drive tray, spare part
number 3–11
headphone jack
location 1–20
pin assignments A–5
heat sink
removal 5–31
spare part number 3–5,
5–31
Maintenance and Service Guide
I
I/O address specifications
6–15
IDE drive light 1–16, 1–18
infrared port 1–18
Integrated Drive Electronics
light 1–16, 1–18
interrupt specifications 6–13
K
keyboard
removal 5–16
spare part numbers 3–5,
5–16
troubleshooting 2–22
keyboard components 1–23,
1–25
keyboard cover
removal 5–14
spare part numbers 3–3,
5–14
keypad keys 1–24, 1–26
keypad light 1–28, 1–30
L
label area 1–32
left-side components 1–19,
1–21
Logo Kit, spare part number
3–14
M
mass storage devices, spare
part numbers 3–12
memory map specifications
6–18
Index–3
Index
memory module
removal 5–10
spare part numbers 3–11,
5–10
memory module compartment
cover
removal 5–10
spare part number 3–11
microphone jack
location 1–20, 1–22
pin assignments A–4
Mini PCI communications
board
removal 5–12
spare part numbers 3–11
Mini PCI compartment 1–32
Mini PCI compartment cover
removal 5–12
spare part number 3–11
models 1–2
modem jack
location 1–20, 1–22
pin assignments A–4
modem, troubleshooting 2–24
monitor port
location 1–20, 1–22
pin assignments A–3
mute button 1–20, 1–22
mute light 1–20, 1–22
N
network jack
location 1–19, 1–21
pin assignments A–2
network, troubleshooting 2–24
Index–4
nonfunctioning device,
troubleshooting 2–21
notebook feet
locations 5–9
spare part number 3–9, 5–9
notebook specifications 6–1
notebook, resetting 1–13
num lock key 1–24, 1–26
numeric lock light 1–28, 1–30
O
One-Touch buttons 1–28,
1–30
operating system loading,
troubleshooting 2–14
optical drive
location 1–16, 1–18
OS loading problems 2–19
removal 5–22
spare part numbers 3–9,
3–13, 5–22
P
packing precautions 4–4
parallel port
location 1–21
pin assignments A–6
PC Card eject buttons 1–20,
1–22
PC Card slots 1–20, 1–22
plastic parts 4–2
pointing device,
troubleshooting 2–23
power button 1–28, 1–30
power connector 1–19, 1–21
power cord set requirements
B–1
Maintenance and Service Guide
Index
power cord, spare part
numbers 3–14
power management features
1–14
power, troubleshooting 2–8
power/standby light 1–16,
1–18
processor
removal 5–33
spare part numbers 3–7,
5–33
R
rear components 1–19, 1–21
removal
preliminaries 4–1
procedures 5–1
replacement
preliminaries 4–1
procedures 5–1
resetting the notebook 1–13
right-side components 1–15,
1–17
RJ-11 (modem) jack
location 1–20, 1–22
pin assignments A–4
RJ-45 (network) jack
location 1–19, 1–21
pin assignments A–2
S
Screw Kit, spare part number
3–14
screw listing C–1
screw plugs, spare part number
3–9
security cable slot 1–20, 1–22
Maintenance and Service Guide
serial number 3–1, 5–1
serial port
location 1–21
pin assignments A–7
service considerations 4–2
speakers
location 1–28, 1–30
removal 5–21
specifications
battery pack 6–6, 6–7
display 6–3, 6–4
DMA 6–12
DVD+RW/R and CD-RW
Combo Drive 6–8
DVD/CD-RW Combo
Drive 6–9
DVD-ROM Drive 6–11
hard drive 6–5
I/O addresses 6–15
interrupts 6–13
memory map 6–18
notebook 6–1
static shielding materials 4–7
S-Video jack
location 1–19, 1–21
pin assignments A–2
switch board
removal 5–19
spare part numbers 5–19
system board
removal 5–41
spare part numbers 3–7,
5–41
system memory map 6–18
Index–5
Index
Index–6
T
U
Thermal Pad Kit, spare part
number 5–31
thermal pad, spare part number
3–5, 3–7, 5–33
tools required 4–1
top components 1–27, 1–29
top cover
removal 5–27
spare part numbers 3–5,
5–27
TouchPad 1–28, 1–30
TouchPad buttons 1–28, 1–30
TouchPad light 1–28, 1–30
TouchPad on button 1–28,
1–30
TouchPad vertical scrolling
region 1–28, 1–30
transporting precautions 4–4
troubleshooting
Computer Setup 2–2
flowcharts 2–6
keyboard 2–22
modem 2–24
network 2–24
nonfunctioning device
2–21
OS loading 2–14
pointing device 2–23
power 2–8
video 2–12
Universal Serial Bus (USB)
connector
location 1–19, 1–21
pin assignments A–1
V
video troubleshooting 2–12
volume down button 1–20,
1–22
volume mute button 1–20,
1–22
volume up button 1–20, 1–22
W
Windows applications key
1–24, 1–26
Windows logo key 1–24, 1–26
wireless button 1–16, 1–18
wireless button board
removal 5–35
spare part numbers 5–35
wireless button light 1–16,
1–18
wireless LAN antenna cables,
spare part number 3–9
wireless LAN, spare part
numbers 3–11
workstation precautions 4–5
Maintenance and Service Guide