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HP TouchSmart tx2 Notebook PC
Maintenance and Service Guide
© Copyright 2008 Hewlett-Packard
Development Company, L.P.
AMD, Athlon, Turion, and combinations thereof, are trademarks of Advanced Micro
Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-
Packard Company under license. Microsoft,
Windows, and Windows Vista are U.S.
registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; on troubleshooting computer problems; and on performing computer disassembly procedures.
First Edition: December 2008
Document Part Number: 501589-001
Safety warning notice
WARNING!
To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
2 External component identification
4 Removal and replacement procedures
Packaging and transporting guidelines ............................................. 30
Workstation guidelines ..................................................................... 30
Equipment guidelines ....................................................................... 31
v
vi
Recovering from the partition on the hard drive ................................................ 96
10 Power cord set requirements
vii
viii
1 Product description
Chipset
Graphics
Panels
Memory
Category
Product Name
Processors
Description
HP TouchSmart tx2 Notebook PC
AMD Turion™ 64 Mobile Technology Ultra Dual-Core ZM-86 processor, 2.40-GHz,
2-MB L2 cache, 800-MHz front side bus (FSB)
AMD Turion 64 Mobile Technology Ultra Dual-Core ZM-84 processor, 2.30-GHz, 2-
MB L2 cache, 800-MHz FSB
AMD Turion 64 Mobile Technology Ultra Dual-Core ZM-82 processor, 2.20-GHz, 2-
MB L2 cache, 800-MHz FSB
AMD Turion 64 Mobile Technology Dual-Core RM-74 processor, 2.10-GHz, 1-MB
L2 cache, 800-MHz FSB
AMD Turion 64 Mobile Technology Dual-Core RM-72 processor, 2.00-GHz, 1-MB
L2 cache, 800-MHz FSB
AMD Mobile Athlon™ Dual-Core QL-64 processor, 2.10-GHz, 1-MB L2 cache, 667-
MHz FSB
AMD Mobile Athlon Dual-Core QL-62 processor, 2.00-GHz, 1-MB L2 cache, 667-
MHz FSB
ATI Northbridge: AMD M780G
ATI Southbridge: SB700
ATI Radeon HD 3200
Unified memory architecture (UMA) graphics subsystem memory integrated with system memory; graphics subsystem memory size is dynamic change
12.1-inch, WXGA (1280 × 800, 16:10 wide aspect ratio), LED BrightView with NTRIG touch-screen (multitouch enabled) and EMR support
Typical brightness: 200 nits
● Two SODIMM slots
● Customer accessible/upgradable
● Dual-channel support
● DDR2, PC2-6400, 800-MHz
8192-MB total system memory (4096 MB × 2, dual-channel)
6144-MB total system memory (4096 MB + 2048 MB)
4096-MB total system memory (4096 MB × 1, 2048 MB × 2, dual-channel)
1
Category
Hard drives
Optical drives
Web camera
Diskette drive
Audio
Modem
Ethernet
Wireless
External media card
2 Chapter 1 Product description
Description
3072-MB total system memory (2048 MB + 1024 MB)
2048-MB total system memory (2048 MB × 1, 1024 MB × 2, dual-channel)
1024-MB total system memory (1024 MB × 1)
● Supports all 9.5-mm, 6.35-cm (2.5-inch) hard drives
● Serial ATA
500-GB, 5400-rpm
400-GB, 5400-rpm
320-GB, 5400-rpm
250-GB, 7200- and 5400-rpm
160-GB, 5400-rpm
● 12.7-mm tray load
● Parallel ATA
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
Low-light VGA camera, fixed (no tilt), with activity light, 24 frames per second
Supports external USB drive only
● HD audio–Azalia techology with SRS audio enhancement
● Supports Microsoft® Gold requirements
● Two omni-directional, dual-array microphones
● Beam-forming, echo-cancellation, noise-suppression software
● Pavilion-branded Altec Lansing speakers
● Motorola 56K V.92 data/fax modem
● Supports all worldwide certification requirements
● Modem cable is not included
● Integrated Realtek 10/100/1000 (Gigabit Ethernet)
● Ethernet cable included
Integrated wireless local area network (WLAN) options by way of wireless module (includes two 2.4-GHz antennae in display assembly):
Broadcom 4322 802.11a/b/g/n + Bluetooth®
Broadcom 4322 802.11a/b/g/n
Broadcom BCM4312 802.11b/g + Bluetooth
Broadcom BCM4312 802.11b/g
● One ExpressCard/34 slot, requires slot bezel
● 5-in-1 Digital Media Slot, supports SD, MMC, MS, MSpro, and xD. With adapter
(not included), supports mini versions of SD, MMC, and MS Duo.
Category
Ports
Docking
Keyboard/pointing devices
Power requirements
Security
Operating system
Serviceability
Description
Audio-in (stereo microphone)
Audio-out (stereo headphone)
Audio-out (stereo headphone with S/PDIF)
Consumer infrared (one in computer base, one in display assembly) eSATA
High-definition multimedia interface (HDMI) v1.3 supporting 1080p with highbandwidth digital content protection (HDCP) key
RJ-11 (modem)
RJ-45 (Ethernet), includes link and activity lights
S-Video-out (includes component video support)
USB (3)
VGA (Dsub 15 pin) supporting 1600 × 1200 external resolution @ 75 Hz. Disabled when connected to devices through the expansion port 3. Hot plug, unplug, and auto detect for correct output to wide-aspect and standard-aspect video.
1394a
2-pin 65-W AC power
Docking support through the expansion port 3. Supports the HP xb3000 Notebook
Expansion Base and the HP Notebook QuickDock.
12.1-inch keyboard with embedded numeric keypad
Taps enabled as default
TouchPad with 2 buttons and two-way scroll
Wacom 9.0-mm touch-screen pen
8-cell, 73-Wh, 2.55-Ah Li-ion battery
6-cell, 55-Wh, 2.55-Ah Li-ion battery
4-cell, 37-Wh, 2.55-Ah Li-ion battery (for use only with computer models equipped with AMD Turion 64 processors)
65-W AC adapter with localized cable plug support (2-wire plug with ground pin, supports 2-pin DC connector)
Security cable slot
Fingerprint reader with software support
Preinstalled:
Windows Vista® Business (32-bit)
Windows Vista Premium (32- and 64-bit)
Windows Vista Ultimate (64-bit)
End-user replaceable parts:
AC adapter
3
Category Description
Hard drive
Memory module
Optical drive
RTC battery
4 Chapter 1 Product description
2 External component identification
Top components
Display components
Item
(1)
Component
Convertible hinge
(2)
(3)
Drive light
Battery light
Function
Swivels the display and converts the computer from traditional notebook mode into slate mode or vice versa.
In slate mode, the display is rotated and folded flat, so that you can view content while carrying the computer.
Blinking: The hard drive or optical drive is being accessed.
● On: A battery is charging.
● Blinking: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.
● Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.
Top components 5
Item
(4)
(5)
(6)
Component
Power light
Internal display switch
Wireless antennae (select models only)*
Function
● On: The computer is on.
● Blinking: The computer is in the Sleep state.
● Off: The computer is off or in Hibernation.
Turns off the display and initiates Sleep if the display is closed while the power is on.
Send and receive wireless signals to communicate with
WLANs.
(7)
(8)
(9)
(10)
Internal microphones (2)
Display release latch
Integrated camera (select models only)
Fingerprint reader (select models only)
NOTE: The antennae are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennae free from obstructions.
Record sound.
Opens the computer.
Records video and captures still photographs.
Allows a fingerprint logon to Windows® instead of a password logon.
Opens Mobility Center.
(11)
(12)
(13)
Mobility Center button
MediaSmart button
Rotate button
Launches the MediaSmart program when the computer is on.
Rotates the screen image clockwise into 4 orientations: landscape primary, landscape secondary, portrait primary, and portrait secondary.
(14) Consumer infrared lens Receives a signal from the HP Remote Control.
*To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
6 Chapter 2 External component identification
Keys
Item
(1)
(2)
(3)
(4)
(5)
(6)
Component esc key fn key
Windows logo key
Windows applications key
Embedded numeric keypad keys
Function keys
Function
Displays system information when pressed in combination with the fn key.
Executes frequently used system functions when pressed in combination with a function key or the esc key.
Displays the Windows Start menu.
Displays a shortcut menu for items beneath the pointer.
Can be used like the keys on an external numeric keypad.
Execute frequently used system functions when pressed in combination with the fn key.
Top components 7
Pointing devices
Item Component Function
(1)
(2)
TouchPad on/off button
TouchPad*
Left TouchPad button*
TouchPad light
Enables/disables the TouchPad.
Moves the pointer and selects or activates items on the screen.
Functions like the left button on an external mouse.
(3)
(4)
TouchPad vertical scroll zone
Right TouchPad button*
● Blue: TouchPad is enabled.
● Amber: TouchPad is disabled.
Scrolls up or down.
(5)
(6) Functions like the right button on an external mouse.
*This table describes factory settings. To view and change pointing device preferences, select Start > Control Panel >
Hardware and Sound > Mouse.
8 Chapter 2 External component identification
Front components
Item
(1)
(2)
Component
Display release latch
Power switch*
(3) Power light
(4)
(5)
(6)
(7)
(8)
Consumer infrared lens
Audio-out (headphone) S/PDIF jack
Audio-out (headphone) jack
Audio-in (microphone) jack
Wireless switch
Function
Opens the computer.
● When the computer is off, slide the power switch to the right to turn on the computer.
● When the computer is on, slide the power switch to the right to initiate Sleep.
● When the computer is in the Sleep state, slide the power switch to the right briefly to exit Sleep.
● When the computer is in Hibernation, slide the power switch to the right briefly to exit Hibernation.
If the computer has stopped responding and Windows shutdown procedures are not effective, slide the power switch to the right and hold for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start >
Control Panel > System and Maintenance >
Power Options.
To learn more about Sleep or Hibernation, refer to the
Power Management guide.
● On: The computer is on.
● Blinking: The computer is in the Sleep state.
● Off: The computer is off or in Hibernation.
Receives a signal from the HP Remote Control.
Provides enhanced audio performance, including surround sound and other high-end audio output.
Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.
Connects an optional computer headset microphone, stereo array microphone, or monaural microphone.
Turns the wireless feature on or off, but does not create a wireless connection.
NOTE: A wireless network must be set up in order to establish a wireless connection.
Front components 9
Item
(9)
Component
Wireless light
Function
● Blue: An integrated wireless device, such as a
WLAN device and/or a Bluetooth device, is turned on.
● Amber: All wireless devices are turned off.
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support.
Left-side components
(4)
(5)
(6)
Item
(1)
(2)
(3)
Component
Power connector
ExpressCard slot
Digital Media Slot
Digital Media Slot light
Optical drive
Optical light
Function
Connects an AC adapter.
Supports optional ExpressCard/34 cards.
Supports the following optional digital card formats:
Secure Digital (SD) Memory Card, MultiMediaCard
(MMC), Memory Stick (MS), Memory Stick Pro (MSP), xD-Picture Card (XD), xD-Picture Card (XD) Type M.
On: A digital card is being accessed.
Reads optical discs and, on select models, also writes to optical discs.
Blinking: The optical drive is being accessed.
10 Chapter 2 External component identification
Right-side components
Item
(1)
Component
Previous/rewind button
(2)
(3)
Play/pause button
Next/fast forward button
(4)
(5)
(6)
(7)
(8)
(9)
Stop button
Pen holder
USB port
Pen tether hole
RJ-45 (network) jack
Expansion port 3
(10)
(11)
(12)
External monitor port
S-Video-out jack
Vent
Function
● Plays the previous track or chapter when the button is pressed once.
● Rewinds media when the button is pressed simultaneously with the fn key.
Plays or pauses media.
● Plays the next track or chapter when the button is pressed once.
● Fast forwards media when pressed simultaneously with the fn key.
Stops playback.
Stores the pen.
Connects an optional USB device.
Connects the pen tether.
Connects a network cable.
Connects the computer to an optional docking device or an optional expansion product.
NOTE: The computer has only one expansion port.
The term expansion port 3 describes the type of expansion port.
Connects an external VGA monitor or projector.
Connects an optional S-Video device such as a television, VCR, camcorder, overhead projector, or video capture card.
Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Right-side components 11
Rear components
Item
(1)
Component
Vent
(2)
(3)
(4)
RJ-11 (modem) jack
USB ports (2)
Security cable slot
Function
Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Connects a modem cable.
Connect optional USB devices.
Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen.
12 Chapter 2 External component identification
Bottom components
Item
(1)
Component
Vents (6)
(2)
(3)
(4)
(5)
(6)
Battery release latches (2)
Hard drive bay
Optical drive release latch
Memory module compartment
WLAN module compartment
(7) Battery bay
Function
Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Release the battery from the battery bay.
Holds the hard drive and the RTC battery.
Releases the optical drive from the drive bay.
Contains the memory module slots.
Holds a WLAN module (select models only).
NOTE: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
Holds the battery.
Bottom components 13
3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.
(4) Model description: This is the number used to locate documents, drivers, and support for the computer.
(5) Warranty period: This number describes the duration of the warranty period for the computer.
14 Chapter 3 Illustrated parts catalog
Computer major components
Item
(1a)
Description
Display assembly
12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, fingerprint reader, microphones, and WLAN antenna cables
Spare part number
504468-001
Computer major components 15
Item
(4)
(1b)
(2a)
(2b)
(3)
(5a)
(5b)
(6a)
Description Spare part number
12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, microphones, and WLAN antenna cables
Display convertible hinge cover (included with display assembly)
504467-001
Display Rubber Kit (not illustrated, includes 8 display bezel rubber screw covers) 464824-001
Switch cover 506827-001
Switch cover trim (included with switch cover)
Keyboard (includes keyboard cable)
Belgium
Brazil
Canada
Denmark, Finland, and Norway
508112-A41
508112-201
508112-121
508112-DH1
France
Germany
Israel
Italy
Japan
Latin America
The Netherlands
Portugal
508112-051
508112-041
508112-BB1
508112-061
508112-291
508112-161
508112-B31
508112-131
Russia
Saudi Arabia
South Korea
Spain
Switzerland
Taiwan
Thailand
Turkey
The United Kingdom
The United States
Top cover (includes TouchPad and TouchPad cable, caps lock light board and cable, and top cover bumper pads)
Bluetooth module
Bluetooth module cable
Plastics Kit
ExpressCard slot bezel
508112-251
508112-171
508112-AD1
508112-071
508112-111
508112-AB1
508112-281
508112-141
508112-031
508112-001
506824-001
483113-001
487697-001
487926-001
16 Chapter 3 Illustrated parts catalog
Item Description Spare part number
(6b)
(6c)
(6d)
(6e)
(7)
(8a)
(8b)
(9a)
(9b)
(10)
(11)
Memory module compartment cover (includes 2 captive screws, secured with C-clips)
WLAN module compartment cover (includes 1 captive screw, secured with a C-clip)
Hard drive cover (includes one rubber foot and 2 captive screws, secured with C-clips)
Display connector cover (includes 1 captive screw, secured with a C-clip)
System board (includes replacement thermal material)
Power switch assembly (includes power switch board cable and power switch board actuator)
504466-001
506828-001
Power switch board actuator
Pen eject assembly (includes pen holder)
Pen holder
Audio/infrared board (includes audio/infrared board cable)
506826-001
441144-001
Processor (includes replacement thermal material)
AMD Turion 64 Mobile Technology Ultra Dual-Core ZM-86 (2.40-GHz, 1-MB L2 cache, 800-MHz FSB)
AMD Turion 64 Mobile Technology Ultra Dual-Core ZM-84 (2.30-GHz, 1-MB L2 cache, 800-MHz FSB)
AMD Turion 64 Mobile Technology Ultra Dual-Core ZM-82 (2.20-GHz, 1-MB L2 cache, 800-MHz FSB)
507974-001
507975-001
507973-001
AMD Turion 64 Mobile Technology Dual-Core RM-74 (2.20-GHz, 1-MB L2 cache,
800-MHz FSB)
507979-001
AMD Turion 64 Mobile Technology Dual-Core RM-72 (2.10-GHz, 1-MB L2 cache,
800-MHz FSB)
507978-001
(12)
(13)
(14)
AMD Athlon Dual-Core QL-64 (2.10-GHz, 512-KB L2 cache, 667-MHz FSB)
AMD Athlon Dual-Core QL-62 (2.00-GHz, 512-KB L2 cache, 667-MHz FSB)
Fan/heat sink assembly (includes replacement thermal material)
Optical drive (includes bezel)
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
(15)
(16)
(17)
Pen
RTC battery
Memory modules (DDR2, PC2-6400, 800-MHz)
4096-MB
248-MB
1024-MB
506053-001
506052-001
487925-001
509073-001
509074-001
Base enclosure (includes optical drive release assembly, 2 battery release latches, and 4 rubber feet)
506825-001
Rubber Feet Kit (not illustrated, includes 4 base enclosure rubber feet and pen cover)
464821-001
464146-001
449729-001
506062-001
506061-001
506060-001
Computer major components 17
Item
(18)
Description Spare part number
WLAN module
Broadcom 4322 802.11a/b/g/n WLAN modules:
● For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States
487330-001
● For use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize,
Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,
Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan,
Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal,
Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
487330-002
Broadcom BCM4312 802.11b/g WLAN modules:
● For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States
459263-001
18 Chapter 3 Illustrated parts catalog
(19)
(20)
Item Description Spare part number
● For use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize,
Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,
Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan,
Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal,
Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
459263-002
Hard drive (includes hard drive bracket, hard drive connector, and Mylar cover)
500-GB, 5400-rpm
400-GB, 5400-rpm
320-GB, 5400-rpm
250-GB, 7200-rpm
506058-001
506057-001
506056-001
519190-001
250-GB, 5400-rpm
160-GB, 5400-rpm
Hard Drive Hardware Kit (not illustrated; includes hard drive bracket, hard drive connector, and hard drive screws)
Battery
506055-001
506054-001
497744-001
8-cell, 73-Wh, 2.55-Ah, Li-ion
6-cell, 55-Wh, 2.55-Ah, Li-ion
463650-003
441132-003
4-cell, 37-Wh, 2.55-Ah, Li-ion (for use only with computer models equipped with the
AMD Turion 64 processor)
441131-003
Computer major components 19
Plastics Kit
Item
(1)
(2)
(3)
(4)
(5)
Description Spare part number
Plastics Kit
ExpressCard slot bezel
487926-001
Hard drive cover (includes 1 rubber foot and 2 captive screws, secured with C-clips)
Display connector cover (includes 1 captive screw, secured with a C-clip)
WLAN module compartment cover (includes 1 captive screw, secured with a C-clip)
Memory module compartment cover (includes 2 captive screws, secured with C-clips)
20 Chapter 3 Illustrated parts catalog
Mass storage devices
(2)
Item
(1)
Description Spare part number
Hard drive (includes hard drive bracket, hard drive connector, and Mylar cover)
500-GB, 5400-rpm
400-GB, 5400-rpm
320-GB, 5400-rpm
250-GB, 7200-rpm
250-GB, 5400-rpm
160-GB, 5400-rpm
Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector, and hard drive screws)
Optical drive (includes bezel and bracket)
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
506058-001
506057-001
506056-001
519190-001
506055-001
506054-001
497744-001
509073-001
509074-001
Mass storage devices 21
Miscellaneous parts
Description
65-watt AC adapter
HP protective sleeve
HP Notebook Stand
Remote control (fits into ExpressCard slot)
Power cords:
Argentina
Australia
Brazil
Denmark
Europe, the Middle East, and Africa (excluding South Africa)
India
Israel
Italy
Japan
North America
The People's Republic of China
South Africa
South Korea
Switzerland
Taiwan
The United Kingdom and Singapore
Screw Kit
● Phillips PM3.0×3.0 screws
● Phillips PM2.5×6.0 screws
● Phillips PM2.0×11.0 screws
● Black Phillips PM2.0×7.0 captive screws
● Silver Phillips PM2.0×7.0 screws
● Phillips PM2.0×5.0 captive screws
● Phillips PM2.0×5.0 screws
● Phillips PM2.0×4.0 captive screws
● Phillips PM2.0×4.0 screws
● Phillips PM2.0×3.0 screws
22 Chapter 3 Illustrated parts catalog
Spare part number
417220-001
504580-001
466337-001
465539-002
490371-D01
490371-011
490371-201
490371-081
490371-021
490371-D61
490371-BB1
490371-061
490371-291
490371-001
490371-AA1
490371-AR1
490371-AD1
490371-111
490371-AB1
490371-031
464116-001
Description
Wired headset with volume control
Wireless laser mouse
Spare part number
371693-003
430958-002
Sequential part number listing
Description Spare part number
371693-003
417220-001
430958-002
441131-003
441132-003
441144-001
449729-001
459263-001
459263-002
463650-003
464116-001
464146-001
464821-001
464824-001
465539-002
466337-001
Wired headset with volume control
65-watt AC adapter
Wireless laser mouse
4-cell, 37-Wh, 2.55-Ah, Li-ion battery (for use only with computer models equipped with the
AMD Turion 64 processor)
6-cell, 55-Wh, 2.55-Ah, Li-ion battery
Audio/infrared board (includes audio/infrared board cable)
RTC battery
Broadcom BCM4312 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States
Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland,
Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China,
Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe
8-cell, 73-Wh, 2.55-Ah, Li-ion battery
Screw Kit
Pen
Rubber Feet Kit (includes 4 base enclosure rubber feet and pen cover)
Display Rubber Kit (includes 8 display bezel rubber screw covers)
Remote control (fits into ExpressCard slot)
HP Notebook Stand
Sequential part number listing 23
Spare part number
483113-001
487330-001
487330-002
487697-001
487925-001
487926-001
490371-001
490371-011
490371-021
490371-031
490371-061
490371-081
490371-111
490371-201
490371-291
490371-AA1
490371-AB1
490371-AD1
490371-AR1
490371-BB1
490371-D01
490371-D61
Description
Bluetooth module
Broadcom 4322 802.11a/b/g/n WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States
Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra,
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor,
Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France,
French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam,
Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland,
Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro,
Morocco, Mozambique, Namibia, Nauru, Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China,
Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone,
Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland,
Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe
Bluetooth module cable
Fan/heat sink assembly (includes replacement thermal material)
Plastics Kit (see
Plastics Kit on page 20 for Plastics Kit spare part information)
Power cord for use in North America
Power cord for use in Australia
Power cord for use in Europe, the Middle East, and Africa (excluding South Africa)
Power cord for use in the United Kingdom and Singapore
Power cord for use in Italy
Power cord for use in Denmark
Power cord for use in Switzerland
Power cord for use in Brazil
Power cord for use in Japan
Power cord for use in the People's Republic of China
Power cord for use in Taiwan
Power cord for use in South Korea
Power cord for use in South Africa
Power cord for use in Israel
Power cord for use in Argentina
Power cord for use in India
24 Chapter 3 Illustrated parts catalog
506054-001
506055-001
506056-001
506057-001
506058-001
506060-001
506061-001
506062-001
506824-001
506825-001
506826-001
506827-001
506828-001
507973-001
507974-001
507975-001
507978-001
507979-001
508112-001
508112-031
508112-041
Spare part number
497744-001
504466-001
504467-001
504468-001
504580-001
506052-001
506053-001
Description
Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector, and hard drive screws)
System board (includes replacement thermal material)
12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, microphones, and WLAN antenna cables
12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, microphones, fingerprint reader, and WLAN antenna cables
HP protective sleeve
AMD Athlon Dual-Core QL-62 2.00-GHz processor (512-KB L2 cache, 667-MHz FSB, includes replacement thermal material)
AMD Athlon Dual-Core QL-64 2.10-GHz processor (512-KB L2 cache, 667-MHz FSB, includes replacement thermal material)
160-GB, 5400-rpm hard drive (includes hard drive bracket, hard drive connector, and Mylar cover)
250-GB, 5400-rpm hard drive (includes hard drive bracket, hard drive connector, and Mylar cover)
320-GB, 5400-rpm hard drive (includes hard drive bracket, hard drive connector, and Mylar cover)
400-GB, 5400-rpm hard drive (includes hard drive bracket, hard drive connector, and Mylar cover)
500-GB, 5400-rpm hard drive (includes hard drive bracket, hard drive connector, and Mylar cover)
1024-MB memory module (DDR2, PC2-6400, 800-MHz)
2048-MB memory module (DDR2, PC2-6400, 800-MHz)
4096-MB memory module (DDR2, PC2-6400, 800-MHz)
Top cover (includes TouchPad and TouchPad cable, caps lock light board and cable, and top cover bumper pads)
Base enclosure (includes optical drive release assembly, 2 battery release latches, and 4 rubber feet)
Pen holder and pen eject assembly
Switch cover (includes switch cover trim)
Power switch assembly (includes power switch board cable and power switch board actuator)
AMD Turion 64 Mobile Technology Ultra Dual-Core ZM-82 2.2-GHz processor (1-MB L2 cache, 800-MHz
FSB, includes replacement thermal material)
AMD Turion 64 Mobile Technology Ultra Dual-Core ZM-86 2.4-GHz processor (1-MB L2 cache, 800-MHz
FSB, includes replacement thermal material)
AMD Turion 64 Mobile Technology Ultra Dual-Core ZM-84 2.3-GHz processor (1-MB L2 cache, 800-MHz
FSB, includes replacement thermal material)
AMD Turion 64 Mobile Technology Dual-Core RM-72 2.1-GHz processor (1-MB L2 cache, 800-MHz FSB, includes replacement thermal material)
AMD Turion 64 Mobile Technology Dual-Core RM-74 2.2-GHz processor (1-MB L2 cache, 800-MHz FSB, includes replacement thermal material)
Keyboard for use in the United States
Keyboard for use in the United Kingdom
Keyboard for use in Germany
Sequential part number listing 25
Spare part number
508112-051
508112-061
508112-071
508112-111
508112-121
508112-131
508112-141
508112-161
508112-171
508112-201
508112-251
508112-281
508112-291
508112-A41
508112-AB1
508112-AD1
508112-B31
508112-BB1
508112-DH1
509073-001
509074-001
519190-001
Description
Keyboard for use in France
Keyboard for use in Italy
Keyboard for use in Spain
Keyboard for use in Switzerland
Keyboard for use in Canada
Keyboard for use in Portugal
Keyboard for use in Turkey
Keyboard for use in Latin America
Keyboard for use in Saudi Arabia
Keyboard for use in Brazil
Keyboard for use in Russia
Keyboard for use in Thailand
Keyboard for use in Japan
Keyboard for use in Belgium
Keyboard for use in Taiwan
Keyboard for use in South Korea
Keyboard for use in the Netherlands
Keyboard for use in Israel
Keyboard for use in Denmark, Finland, and Norway
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
250-GB, 7200-rpm hard drive (includes hard drive bracket, hard drive connector, and Mylar cover)
26 Chapter 3 Illustrated parts catalog
4 Removal and replacement procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
● Magnetic screwdriver
● Phillips P0 and P1 screwdrivers
● Flat-bladed screwdriver
Service considerations
The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Preliminary replacement requirements 27
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”
28 Chapter 4 Removal and replacement procedures
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different activities.
CAUTION: A product can be degraded by as little as 700 V.
Event
Walking across carpet
Walking across vinyl floor
Motions of bench worker
Removing DIPS from plastic tube
Removing DIPS from vinyl tray
Removing DIPS from Styrofoam
Removing bubble pack from PCB
Packing PCBs in foam-lined box
Typical electrostatic voltage levels
Relative humidity
10%
35,000 V
12,000 V
6,000 v
2,000 V
11,500 V
14,500 V
26,500 V
21,000 V
40%
15,000 V
5,000 V
800 V
700 V
4,000 V
5,000 V
20,000 V
11,000 V
55%
7,500 V
3,000 V
400 V
400 V
2,000 V
3,500 V
7,000 V
5,000 V
Preliminary replacement requirements 29
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
● To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
● Place items on a grounded surface before removing items from their containers.
● Always be properly grounded when touching a component or assembly.
● Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
● Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
● Cover the workstation with approved static-shielding material.
● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.
● Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
● When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe materials.
● Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.
● Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.
● Avoid contact with pins, leads, or circuitry.
● Turn off power and input signals before inserting or removing connectors or test equipment.
30 Chapter 4 Removal and replacement procedures
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
● When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
● Antistatic tape
● Antistatic smocks, aprons, and sleeve protectors
● Conductive bins and other assembly or soldering aids
● Nonconductive foam
● Conductive tabletop workstations with ground cords of one megohm resistance
● Static-dissipative tables or floor mats with hard ties to the ground
● Field service kits
● Static awareness labels
● Material-handling packages
● Nonconductive plastic bags, tubes, or boxes
● Metal tote boxes
● Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material
Antistatic plastic
Carbon-loaded plastic
Metallized laminate
Use
Bags
Floor mats
Floor mats
Voltage protection level
1,500 V
7,500 V
5,000 V
Preliminary replacement requirements 31
Unknown user password
If the computer you are servicing has an unknown user password, follow these steps to clear the password.
NOTE: These steps also clear CMOS.
Before disassembling the computer, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power cord.
4.
Remove the battery (see
5.
Remove the real-time clock (RTC) battery (see
6.
Wait approximately 5 minutes.
7.
Replace the RTC battery and reassemble the computer.
8.
Connect AC power to the computer. Do not reinsert any batteries at this time.
9.
Turn on the computer.
All passwords and all CMOS settings have been cleared.
32 Chapter 4 Removal and replacement procedures
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 47 screws, in 8 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed.
(4) Model description: This is the number used to locate documents, drivers, and support for the computer.
(5) Warranty period: This number describes the duration of the warranty period for the computer.
Component replacement procedures 33
Computer feet
Description
Rubber Feet Kit (includes 4 base enclosure rubber feet and pen cover)
Spare part number
464821-001
The computer feet are adhesive-backed rubber pads. There are four computer feet (1) that adhere to the computer base enclosure, and two computer feet (2) that adhere to the high-capacity battery.
34 Chapter 4 Removal and replacement procedures
Battery
Description
8-cell, 73-Wh, 2.55-Ah, Li-ion battery
6-cell, 55-Wh, 2.55-Ah, Li-ion battery
4-cell, 37-Wh, 2.55-Ah, Li-ion battery (for use only with computer models equipped with the
AMD Turion 64 processor)
Spare part number
463650-003
441132-003
441131-003
Before disassembling the computer, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power cord.
Remove the battery:
1.
Turn the computer upside down, with the rear panel toward you.
2.
Slide the battery lock latch (1) to your right, and then release it. (The battery disengages from the computer.)
3.
Slide the battery release latch (2) to your left, and then release it.
4.
Remove the battery (3) by sliding it straight back.
To install a battery, slide the battery into the battery bay until you hear a click.
Component replacement procedures 35
Pen
Description
Pen
Spare part number
464146-001
Before removing the pen, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power cord.
4.
Remove the battery (see
Remove the pen:
1.
Position the computer with the left side toward you.
2.
Press in on the pen (1) to release it from the pen holder.
3.
Remove the pen (2) from the pen holder.
Reverse this procedure to install the pen.
36 Chapter 4 Removal and replacement procedures
Hard drive
NOTE: The hard drive spare part kit includes a hard drive bracket, hard drive connector, and Mylar cover.
Description
500-GB, 5400-rpm
400-GB, 5400-rpm
320-GB, 5400-rpm
250-GB, 7200-rpm
250-GB, 5400-rpm
160-GB, 5400-rpm
Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector, and hard drive screws)
Spare part number
506058-001
506057-001
506056-001
519190-001
506055-001
506054-001
497744-001
Before removing the hard drive, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power cord.
4.
Remove the battery (see Battery on page 35 ).
Remove the hard drive:
1.
Position the computer with the front toward you.
2.
Loosen the two Phillips PM2.0×5.0 captive screws (1) that secure the hard drive cover to the computer.
3.
Lift the left side of the hard drive cover (2) and swing it to right.
Component replacement procedures 37
4.
Remove the hard drive cover.
NOTE: The hard drive cover is included in the Plastics Kit, spare part number 487926-001.
5.
Grasp the Mylar tab (1) on the hard drive and lift the hard drive to disconnect it from the system board.
6.
Remove the hard drive (2) from the hard drive bay.
7.
If it is necessary to remove the hard drive bracket and connector, remove the two Phillips
PM3.0×3.0 hard drive bracket screws (1) from each side of the hard drive.
8.
Lift the bracket (2) straight up to remove it from the hard drive.
9.
Remove the connector (3) from the hard drive.
Reverse this procedure to reassemble and install the hard drive.
38 Chapter 4 Removal and replacement procedures
RTC battery
NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords and CMOS settings to be cleared.
Description
RTC battery
Spare part number
449729-001
Before removing the RTC battery, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power cord.
4.
Remove the battery (see Battery on page 35 ).
5.
Remove the hard drive cover (see Hard drive on page 37
).
Remove the RTC battery:
Use a non-conductive, flat-bladed tool to pry the RTC battery out of the socket.
Reverse this procedure to install the RTC battery. Be sure the RTC battery is installed with the “+” sign facing up.
Component replacement procedures 39
Optical drive
NOTE: The optical drive spare part kit includes an optical drive bezel.
Description
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive
Spare part number
509073-001
509074-001
Before removing the optical drive, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power cord.
4.
Remove the battery (see
Remove the optical drive:
1.
Position the computer with the right side toward you.
2.
Slide the optical drive release latch (1) toward you. (The optical drive is partially ejected from the optical drive bay.)
3.
Remove the optical drive (2) from the computer.
To install an optical drive, slide the optical drive into the optical drive bay until you hear a click.
40 Chapter 4 Removal and replacement procedures
Memory module
Description
4096-MB (DDR2, PC2-6400, 800-MHz)
2048-MB (DDR2, PC2-6400, 800-MHz)
1024-MB (DDR2, PC2-6400, 800-MHz)
Spare part number
506062-001
506061-001
506060-001
Before removing the memory module, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power cord.
4.
Remove the battery (see Battery on page 35 ).
Remove the memory module:
1.
Position the computer with the front toward you.
2.
Loosen the two Phillips PM2.0×5.0 captive screws (1) that secure the memory module compartment cover to the computer.
3.
Lift the left side of the cover (2) and swing it to the right.
4.
Remove the memory module compartment cover.
NOTE: The memory module compartment cover is included in the Plastics Kit, spare part number
487926-001.
5.
Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.)
Component replacement procedures 41
6.
Pull the module (2) away from the slot at an angle and remove it.
NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the memory module slot.
Reverse this procedure to install a memory module.
42 Chapter 4 Removal and replacement procedures
WLAN module
Description Spare part number
Broadcom 4322 802.11a/b/g/n WLAN modules:
For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States
487330-001
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo,
Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea,
Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea, Guinea-Bissau, Guyana,
Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Italy, the Ivory Coast, Jamaica,
Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta, the Marshall Islands,
Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco,
Mozambique, Namibia, Nauru, Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan,
Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
487330-002
Broadcom BCM4312 802.11b/g WLAN modules:
● For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States
459263-001
● For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh,
Barbados, Belgium, Belize, Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana,
Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,
Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,
Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon,
Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia,
Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico,
Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau,
Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Puerto Rico, the Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia,
South Africa, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines,
Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Venezuela, Vietnam,
Yemen, Zaire, Zambia, and Zimbabwe
459263-002
Component replacement procedures 43
Before removing the WLAN module, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power cord.
4.
Remove the battery (see
Remove the WLAN module:
1.
Position the computer with the front toward you.
2.
Loosen the Phillips PM2.0×5.0 captive screw (1) that secures the WLAN module compartment cover to the computer.
3.
Lift the right side of the WLAN module compartment cover (2) and swing it to the left.
4.
Remove the WLAN module compartment cover.
NOTE: The WLAN module compartment cover is included in the Plastics Kit, spare part number
487926-001.
5.
Disconnect the WLAN antenna cables (1) from the WLAN module.
NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal.
6.
Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to the computer.
(The edge of the module opposite the slot rises away from the computer.)
44 Chapter 4 Removal and replacement procedures
7.
Pull the WLAN module (3) away from the slot at an angle and remove it.
NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion into the WLAN module slot.
Reverse this procedure to install a WLAN module.
Component replacement procedures 45
Keyboard
Description
Country or region
Belgium
Brazil
Canada
Denmark, Finland, and Norway
France
Germany
Israel
Italy
Japan
Latin America
The Netherlands
Spare part number
508112-A41
508112-201
508112-121
508112-DH1
508112-051
508112-041
508112-BB1
508112-061
508112-291
508112-161
508112-B31
Country or region
Portugal
Russia
Saudi Arabia
South Korea
Spain
Switzerland
Taiwan
Thailand
Turkey
The United Kingdom
The United States
Spare part number
508112-131
508112-251
508112-171
508112-AD1
508112-071
508112-111
508112-AB1
508112-281
508112-141
508112-031
508112-001
Before removing the keyboard, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power cord.
4.
Remove the battery (see
Remove the keyboard:
1.
Position the computer with the front toward you.
2.
Remove the four Phillips PM2.0×11.0 screws that secure the keyboard to the computer.
3.
Turn the computer display-side up, with the front toward you.
46 Chapter 4 Removal and replacement procedures
4.
Open the computer.
5.
Lift the rear edge of the keyboard and swing it toward you until it rests on the palm rest.
6.
Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and disconnect the keyboard cable (2).
7.
Remove the keyboard.
Reverse this procedure to install the keyboard.
Component replacement procedures 47
Switch cover
Description
Switch cover (includes display convertible hinge base cover)
Spare part number
506827-001
Before removing the switch cover, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power cord.
4.
Remove the battery (see
5.
Remove the keyboard (see
).
Remove the switch cover:
1.
Turn the computer upside down, with the front toward you.
2.
Remove the four Phillips PM2.0×7.0 screws that secure the switch cover to the computer.
3.
Turn the computer display-side up, with the front toward you.
4.
Open the computer.
48 Chapter 4 Removal and replacement procedures
5.
Rotate the display clockwise approximately 45 degrees.
6.
Lift the left and right front corners of the switch cover (1) until it disengages from the computer.
7.
Rotate the switch cover (2) counterclockwise and remove it from the computer.
Reverse this procedure to install the switch cover.
Component replacement procedures 49
Display assembly
Description
12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, fingerprint reader, microphones, and WLAN antenna cables
12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera, microphones, and WLAN antenna cables
Spare part number
504468-001
504467-001
Before removing the display assembly, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power cord.
4.
Remove the battery (see
5.
Remove the memory module compartment cover (see
6.
Remove the WLAN module compartment cover and disconnect the wireless antenna cables from the WLAN module (see
).
7.
Remove the keyboard (see
).
8.
Remove the switch cover (see
Remove the display assembly:
1.
Close the computer and turn it upside down, with the front toward you.
2.
Loosen the Phillips PM2.0×5.0 captive screw (1) that secures the display connector cover to the computer.
3.
Lift the rear edge of the display connector cover (2) and swing it toward you.
4.
Remove the display connector cover.
NOTE: The display connector cover is included in the Plastics Kit, spare part number
487926-001.
50 Chapter 4 Removal and replacement procedures
5.
Remove the two Phillips PM2.5×6.0 screws (3) that secure the display assembly to the computer.
6.
Remove the wireless antenna cables (1) from the routing channel built into the base enclosure.
7.
Disconnect the camera cable (2) and the microphone cable (3) from the system board.
8.
Turn the computer display-side up, with the front toward you.
9.
Open the computer.
10.
Remove the display convertible hinge cover (1).
CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components.
11.
Remove the two Phillips PM2.5×6.0 screws (2) that secure the display assembly to the computer.
Component replacement procedures 51
12.
Disconnect the display panel cable (3) from the system board.
NOTE: As you remove the display assembly, be sure that the display cables and wireless antenna cables move cleanly through the opening (1) in the computer.
13.
Lift the display (2) straight up and remove it.
Reverse this procedure to install the display assembly.
52 Chapter 4 Removal and replacement procedures
Top cover
Description
Top cover (includes TouchPad and TouchPad cable, caps lock light board and cable, and top cover bumper pads)
Spare part number
506824-001
Before removing the top cover, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power cord.
4.
Remove the battery (see Battery on page 35 ).
5.
Remove the following components: a.
Hard drive (see
) b.
Optical drive (see
c.
Keyboard (see
) d.
Switch cover (see
e.
Display assembly (see
)
Remove the top cover:
1.
Turn the computer upside down, with the front toward you.
2.
Remove the five Phillips PM2.0×7.0 screws (1) and the three Phillips PM2.0×4.0 screws (2) that secure the top cover to the computer.
3.
Turn the computer right-side up, with the front toward you.
4.
Disconnect the display lid switch board cable (1) from the system board.
Component replacement procedures 53
5.
Release the ZIF connector (2) to which the TouchPad cable is connected and disconnect the
TouchPad cable (3).
6.
Remove the two Phillips PM2.0×4.0 screws (4) that secure the top cover to the base enclosure.
7.
Lift the top cover straight up and remove it.
Reverse this procedure to install the top cover.
54 Chapter 4 Removal and replacement procedures
Power switch assembly
Description
Power switch assembly (includes power switch board cable and actuator switch)
Spare part number
506828-001
Before removing the power switch assembly, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power cord.
4.
Remove the battery (see Battery on page 35 ).
5.
Remove the following components: a.
Hard drive (see
) b.
Optical drive (see
c.
Keyboard (see
) d.
Switch cover (see
e.
Display assembly (see
) f.
Top cover (see Top cover on page 53 )
Remove the power switch assembly:
1.
Remove the two Phillips PM2.0×4.0 screws (1) that secure the power switch board to the base enclosure.
2.
Remove the Phillips PM2.0×3.0 screw (2) that secures the display release hook assembly to the base enclosure.
Component replacement procedures 55
3.
Remove the display release hook assembly (3).
NOTE: The display release hook assemblies are included with the base enclosure spare part kit.
4.
Disconnect the power switch board cable (1) from the system board.
5.
Remove the power switch board (2) and power switch actuator (3) from the base enclosure.
Reverse this procedure to install the power switch assembly.
56 Chapter 4 Removal and replacement procedures
Bluetooth module
Description
Bluetooth module
Bluetooth module cable
Spare part number
483113-001
487697-001
Before removing the Bluetooth module, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power cord.
4.
Remove the battery (see Battery on page 35 ).
5.
Remove the following components: a.
Hard drive (see
) b.
Optical drive (see
c.
Keyboard (see
) d.
Switch cover (see
e.
Display assembly (see
) f.
Top cover (see Top cover on page 53 )
Remove the Bluetooth module:
1.
Disconnect the Bluetooth module cable (1) from the system board.
2.
Remove the Phillips PM2.0×3.0 screw (2) that secures the Bluetooth module to the system board.
3.
Remove the Bluetooth module (3).
Component replacement procedures 57
Reverse this procedure to install the Bluetooth module.
System board
Description
System board (includes replacement thermal material)
Spare part number
504466-001
When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:
● Memory module (see
)
●
WLAN module (see WLAN module on page 43 )
● RTC battery (see
● Bluetooth module (see
● Fan/heat sink assembly (see
Fan/heat sink assembly on page 64 )
● Processor (see
Before removing the system board, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power cord.
4.
Remove the battery (see
5.
Remove the following components: a.
Hard drive (see Hard drive on page 37 )
b.
Memory module compartment cover (see Memory module on page 41 )
c.
Optical drive (see
) d.
Keyboard (see
) e.
Switch cover (see
) f.
Display assembly (see
) g.
Top cover (see Top cover on page 53 )
h.
Power switch assembly (see
Power switch assembly on page 55 )
Remove the system board:
1.
Press in on the ExpressCard slot bezel (1) to release the bezel from the ExpressCard slot.
58 Chapter 4 Removal and replacement procedures
2.
Remove the ExpressCard slot bezel (2) from the ExpressCard slot.
NOTE: The ExpressCard slot bezel is included in the Plastics Kit, spare part number 487926-001.
3.
Release the ZIF connector (1) to which the audio/infrared board cable is connected and disconnect the audio/infrared board cable (2) from the system board.
4.
Use the optical drive connector (1) to lift the left side of the system board (2) until the power connector (3) is clear of the base enclosure.
Component replacement procedures 59
5.
Pull the system board (4) away from the top cover at an angle and remove it.
Reverse this procedure to install the system board.
60 Chapter 4 Removal and replacement procedures
Pen holder and pen eject assembly
Description
Pen holder and pen eject assembly
Spare part number
506826-001
Before removing the pen holder and pen eject assembly, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power cord.
4.
Remove the battery (see Battery on page 35 ).
5.
Remove the following components: a.
Pen (see
) b.
Hard drive (see
) c.
Memory module compartment cover (see
d.
Optical drive (see
e.
Keyboard (see
) f.
Switch cover (see
g.
Display assembly (see
) h.
Top cover (see Top cover on page 53 )
i.
Power switch assembly (see
Power switch assembly on page 55 )
j.
System board (see
Remove the pen holder and pen eject assembly:
1.
Remove the Phillips PM2.0×3.0 screw (1) that secures the pen eject assembly to the base enclosure.
2.
Remove the pen eject assembly (2).
3.
Remove the two Phillips PM2.0×3.0 screws (3) that secure the pen holder to the base enclosure.
Component replacement procedures 61
4.
Remove the pen holder (4).
Reverse this procedure to install the pen holder and pen eject assembly.
Audio/infrared board
Description
Audio/infrared board (includes audio/infrared board cable)
Spare part number
441144-001
Before removing the audio/infrared board, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power cord.
4.
Remove the battery (see
5.
Remove the following components: a.
Hard drive (see Hard drive on page 37 )
b.
Memory module compartment cover (see Memory module on page 41 )
c.
Optical drive (see
) d.
Keyboard (see
) e.
Switch cover (see
) f.
Display assembly (see
) g.
Top cover (see Top cover on page 53 )
h.
Power switch assembly (see
Power switch assembly on page 55 )
62 Chapter 4 Removal and replacement procedures
i.
System board (see
j.
Pen holder (see Pen holder and pen eject assembly on page 61
)
Remove the audio/infrared board:
1.
Remove the two Phillips PM2.0×3.0 screws (1) that secure the audio/infrared board to the system board.
2.
Release the audio/infrared board (2) by sliding it away from you until the connectors on the front of the board disengage from the openings in the base enclosure.
3.
Remove the audio/infrared board (3).
Reverse this procedure to install the audio/infrared board.
Component replacement procedures 63
Fan/heat sink assembly
Description
Fan/heat sink assembly (includes thermal material)
Spare part number
487925-001
NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the right side and rear panel of the computer.
The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer.
Before removing the fan/heat sink assembly, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power cord.
4.
Remove the battery (see
5.
Remove the following components: a.
Hard drive (see Hard drive on page 37 )
b.
Memory module compartment cover (see Memory module on page 41 )
c.
Optical drive (see
) d.
Keyboard (see
) e.
Switch cover (see
) f.
Display assembly (see
) g.
Top cover (see Top cover on page 53 )
h.
Power switch assembly (see
Power switch assembly on page 55 )
i.
System board (see
)
Remove the fan/heat assembly:
1.
Disconnect the fan cable (1) from the system board.
2.
Remove the four Phillips PM2.0×4.0 screws (2) that secure the fan/heat sink assembly to the system board.
64 Chapter 4 Removal and replacement procedures
3.
Remove the fan/heat sink assembly (3).
NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly.
NOTE: The thermal material should be thoroughly cleaned from the surfaces of the fan/heat sink assembly (1) and the system board components (2) each time the fan/heat sink assembly is removed.
Replacement thermal material is included with all system board, fan/heat sink assembly, and processor spare part kits.
Reverse this procedure to install the fan/heat sink assembly.
Component replacement procedures 65
Processor
NOTE: The processor spare part kit includes replacement thermal material.
Desription Spare part number
AMD Turion 64 Mobile Technology Ultra Dual-Core ZM-86 processor (2.40-GHz, 1-MB L2 cache,
800-MHz FSB)
507974-001
AMD Turion 64 Mobile Technology Ultra Dual-Core ZM-84 processor (2.30-GHz, 1-MB L2 cache,
800-MHz FSB)
507975-001
AMD Turion 64 Mobile Technology Ultra Dual-Core ZM-82 processor (2.20-GHz, 1-MB L2 cache,
800-MHz FSB)
507973-001
AMD Turion 64 Mobile Technology Dual-Core RM-74 processor (2.20-GHz, 1-MB L2 cache, 800-
MHz FSB)
507979-001
AMD Turion 64 Mobile Technology Dual-Core RM-72 processor (2.10-GHz, 1-MB L2 cache, 800-
MHz FSB)
507978-001
AMD Turion 64 Mobile Technology Dual-Core QL-64 processor (2.10-GHz, 512-KB L2 cache, 667-
MHz FSB)
506053-001
AMD Turion 64 Mobile Technology Dual-Core QL-62 processor (2.00-GHz, 512-KB L2 cache, 667-
MHz FSB)
506052-001
Before removing the processor, follow these steps:
1.
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
2.
Disconnect all external devices connected to the computer.
3.
Disconnect the power cord.
4.
Remove the battery (see
5.
Remove the following components: a.
Hard drive (see Hard drive on page 37 )
b.
Memory module compartment cover (see Memory module on page 41 )
c.
Optical drive (see
) d.
Keyboard (see
) e.
Switch cover (see
) f.
Display assembly (see
) g.
Top cover (see Top cover on page 53 )
h.
Power switch assembly (see
Power switch assembly on page 55 )
i.
System board (see
)
66 Chapter 4 Removal and replacement procedures
Remove the processor:
1.
Use a flat-bladed screwdriver to turn the processor locking screw (1) one-half turn counterclockwise until you hear a click.
2.
Lift the processor (2) straight up and remove it.
NOTE: The gold triangle (3) on the processor should be aligned with the triangle (4) embossed on the processor socket when you install the processor.
Reverse this procedure to install the processor.
Component replacement procedures 67
5 Setup Utility
WARNING!
Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow repair at only the subassembly or module level. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modify any printed wiring board. Improper repairs can create a safety hazard. Any indication of component replacement or printed wiring board modification may void any warranty or exchange allowances.
Starting the Setup Utility
The Setup Utility is a ROM-based information and customization utility that can be used even when your
Windows operating system is not working or will not load.
NOTE: The fingerprint reader (select models only) does not work when accessing the Setup Utility.
The utility reports information about the computer and provides settings for startup, security, and other preferences.
To start the Setup Utility:
1.
Turn on or restart the computer.
2.
Before Windows opens and while “Press <F10> to enter setup” is displayed in the lower-left corner of the screen, press f10 .
68 Chapter 5 Setup Utility
Changing the language of the Setup Utility
The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1.
To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press <F10> to enter setup” is displayed in the lower-left corner of the screen.
2.
Use the arrow keys to select System Configuration > Language, and then press enter .
3.
Press f5 or f6 (or use the arrow keys) to select a language, and then press enter to select a language.
4.
When a confirmation prompt with your preference selected is displayed, press enter to save your preference.
5.
To set your preferences and exit the Setup Utility, press f10 and then follow the instructions on the screen.
Your preferences go into effect when the computer restarts in Windows.
Navigating and selecting in the Setup Utility
Because the Setup Utility is not Windows-based, it does not support the TouchPad. Navigation and selection are by keystroke.
● To choose a menu or a menu item, use the arrow keys.
● To choose an item in a drop-down list or to toggle a field, for example an Enable/Disable field, use either the arrow keys or f5 or f6 .
● To select an item, press enter .
● To close a text box or return to the menu display, press esc .
● To display additional navigation and selection information while the Setup Utility is open, press f1 .
Displaying system information
The following procedure explains how to display system information in the Setup Utility. If the Setup
Utility is not open, begin at step 1. If the Setup Utility is open, begin at step 2.
1.
To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press <F10> to enter setup” is displayed in the lower-left corner of the screen.
2.
Access the system information by using the Main menu.
3.
To exit the Setup Utility without changing any settings, use the arrow keys to select Exit > Exit
Discarding Changes, and then press enter . (The computer restarts in Windows.)
Changing the language of the Setup Utility 69
Restoring default settings in the Setup Utility
The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.
1.
To start the Setup Utility, turn on or restart the computer, and then press f10 while “Press <F10> to enter setup” is displayed in the lower-left corner of the screen.
2.
Select Exit > Load Setup Defaults, and then press enter .
3.
When the Setup Confirmation is displayed, press enter to save your preferences.
4.
To set your preferences and exit the Setup Utility, press f10 , and then follow the instructions on the screen.
The Setup Utility default settings are set when you exit the Setup Utility and go into effect when the computer restarts.
NOTE: Your password, security, and language settings are not changed when you restore the factory default settings.
Using advanced Setup Utility features
This section describes the Setup Utility features recommended for all users. For more information about the Setup Utility features recommended for advanced users only, refer to Help and Support, which is accessible only when the computer is in Windows.
The Setup Utility features available for advanced users include a hard drive self-test, a Network Service
Boot, and settings for boot order preferences.
The “<F12> to boot from LAN” message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows is the prompt for a Network Service Boot.
The “Press <F9> to change boot order” message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows is the prompt to change the boot order.
70 Chapter 5 Setup Utility
Closing the Setup Utility
You can close the Setup Utility with or without saving changes.
● To close the Setup Utility and save your changes from the current session, use either of the following procedures:
◦ Press f10 , and then follow the instructions on the screen.
— or —
◦ If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter .
When you use the f10 procedure, you are offered an option to return to the Setup Utility. When you use the Exit Saving Changes procedure, the Setup Utility closes when you press enter .
● To close the Setup Utility without saving your changes from the current session:
If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter .
After the Setup Utility closes, the computer restarts in Windows.
Setup Utility menus
The menu tables in this section provide an overview of Setup Utility options.
NOTE: Some of the Setup Utility menu items listed in this section may not be supported by your computer.
Main menu
Select
System information
To do this
● View and change the system time and date.
● View identification information about the computer.
● View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only).
Security menu
Select
Administrator password
Power-On Password
To do this
Enter, change, or delete an administrator password.
Enter, change, or delete a power-on password.
Closing the Setup Utility 71
System Configuration menu
Select
Language Support
Enhanced SATA support (select models only)
Boot Options
Button Sound (select models only)
Video memory up to (select models only)
Diagnostics menu
Select
Hard Disk Self Test
Secondary Hard Disk Self Test (select models only)
Memory Test
To do this
Change the Setup Utility language.
Enable/disable enhanced SATA mode.
Set the following boot options:
● f10 and f12 Delay (sec.)―Set the delay for the f10 and f12 functions of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).
● CD-ROM boot―Enable/disable boot from CD-ROM.
● Floppy boot―Enable/disable boot from Floppy.
● Internal Network Adapter boot―Enable/disable boot from
Internal Network Adapter.
● Boot Order―Set the boot order for:
◦ USB Floppy
◦
◦
◦ ATAPI CD/DVD ROM Drive
Hard drive
USB Diskette on Key
◦
◦
USB Hard drive
Network adapter
Enable/disable the Quick Launch Button tapping sound.
Select the amount of video memory.
To do this
Run a comprehensive self-test on the hard drive.
NOTE: On models with two hard drives, this menu option is called the Primary Hard Disk Self Test.
Run a comprehensive self-test on a secondary hard drive.
Run a diagnostic test on the system memory.
72 Chapter 5 Setup Utility
6 Specifications
Computer specifications
Metric
Dimensions
Height (front to back)
Width
Depth
Weight (with optical drive, hard drive, and battery)
Input power
Operating voltage
Operating current
Temperature
Operating (not writing to optical disc)
Operating (writing to optical disc)
Nonoperating
Relative humidity
Operating
Nonoperating
Maximum altitude (unpressurized)
Operating
Nonoperating
Shock
Operating
Nonoperating
Random vibration
Operating
3.1 to 3.9 cm
30.6 cm
22.4 cm
1.95 kg
18.5 V dc @ 3.5 A - 65 W
3.5 A
0°C to 35°C
5°C to 35°C
-20°C to 60°C
10% to 90%
5% to 95%
-15 m to 3,048 m
-15 m to 12,192 m
125 g, 2 ms, half-sine
200 g, 2 ms, half-sine
U.S.
1.22 to 1.54 in
12.05 in
8.82 in
4.29 lbs
32°F to 95°F
41°F to 95°F
-4°F to 140°F
-50 ft to 10,000 ft
-50 ft to 40,000 ft
0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate
Computer specifications 73
Metric U.S.
Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate
NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures.
12.1-inch, WXGA BrightView display specifications
Metric U.S.
Dimensions
Height
Width
Diagonal
Number of colors
Contrast ratio
Brightness
Pixel resolution
Pitch
Format
Configuration
Backlight
Refresh rate
PPI
Viewing angle
16.2 cm
26.0 cm
30.6 cm
Up to 16.8 million
300:1 (typical)
200 nits (typical)
0.300 × 0.300 mm
1280 × 800
RGB stripe
CCFL
60 Hz
107
+/-45° horizontal, +/-25° vertical (typical)
6.4 in
10.2 in
12.1 in
74 Chapter 6 Specifications
Hard drive specifications
500-GB* 400-GB* 320-GB* 250-GB*
Dimensions
Height
Width
Weight
Interface type
Transfer rate
9.5 mm
70 mm
102 g
ATA-7
9.5 mm
70 mm
102 g
ATA-7
9.5 mm
70 mm
102 g
ATA-7
9.5 mm
70 mm
102 g
ATA-7
Synchronous (maximum)
Security
100 MB/sec
ATA security
Seek times (typical read, including setting)
Single track 3 ms
Average
Maximum
Logical blocks
Disc rotational speed
13 ms
24 ms
976,773,168
5400-rpm
100 MB/sec
ATA security
3 ms
13 ms
24 ms
781,422,768
5400-rpm
100 MB/sec
ATA security
3 ms
13 ms
24 ms
604,234,532
5400-rpm
100 MB/sec
ATA security
3 ms
13 ms
24 ms
495,702,655
7200- and
5400-rpm
Operating temperature 5°C to 55°C (41°F to 131°F)
*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.
† Actual drive specifications may differ slightly.
NOTE: Certain restrictions and exclusions apply. Contact technical support for details.
160-GB*
9.5 mm
70 mm
102 g
ATA-7
100 MB/sec
ATA security
3 ms
13 ms
24 ms
317,249,699
5400-rpm
Hard drive specifications 75
DVD±RW and CD-RW SuperMulti Double-Layer Combo
Drive specifications
Applicable disc Read:
CD
< 175 ms
2 MB
Write:
CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,
CD-ROM, CD-ROM XA, MIXED MODE
CD, CD-I, CD-I Bridge (Photo-CD, Video
CD), Multisession CD (Photo-CD, CD-
EXTRA, Portfolio, CD-R, CD-RW), CD-
R, CD-RW, DVD-ROM (DVD-5, DVD-9,
DVD-10, DVD-18), DVD-R, DVD-RW,
DVD+R, DVD+RW, DVD-RAM
CD-R and CD-RW
DVD+R, DVD+RW, DVD-R, DVD-RW,
DVD-RAM
DVD
< 230 ms
Access time
Random
Cache buffer
Data transfer rate
24X CD-ROM
8X DVD
24X CD-R
16X CD-RW
8X DVD+R
4X DVD+RW
8X DVD-R
4X DVD-RW
2.4X DVD+R(9)
5X DVD-RAM
Transfer mode
3,600 KB/sec
10,800 KB/sec
3,600 KB/sec
2,400 KB/sec
10,800 KB/sec
5,400 KB/sec
10,800 KB/sec
5,400 KB/sec
2,700 KB/sec
6,750 KB/sec
Multiword DMA Mode
76 Chapter 6 Specifications
System DMA specifications
Hardware DMA System function
DMA0
DMA1*
DMA2*
DMA3
DMA4
DMA5*
Not applicable
Not applicable
Not applicable
Not applicable
Direct memory access controller
Available for PC Card
DMA6
DMA7
*PC Card controller can use DMA 1, 2, or 5.
Not assigned
Not assigned
System DMA specifications 77
System interrupt specifications
Hardware IRQ System function
IRQ0
IRQ1
IRQ2
IRQ3
IRQ4
IRQ5*
IRQ6
IRQ7*
IRQ8
IRQ9*
IRQ10*
IRQ11
System timer
Standard 101-/102-Key or Microsoft Natural Keyboard
Cascaded
USB2 Enhanced Host Controller—24CD
COM1
Conexant AC—SMBus Controller—24C3 Data Fax Modem with SmartCP
Diskette drive
Parallel port
System CMOS/real-time clock
Microsoft ACPI-compliant system
USB UHCI controller—24C2
Graphic Controller
Realtek RTL8139 Family PCI Fast Ethernet Controller
USB EHCI controller—24CD
USB UHCI controller—24C4
USB UHCI controller—24C7
Pro/Wireless 2200BG
IRQ12
IRQ13
IRQ14
IRQ15
TI OHCI 1394 host controller
TI PCI1410 CardBus controller
Synaptics PS/2 TouchPad
Numeric data processor
Primary IDE channel
Secondary IDE channel
*Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.
NOTE: PC Cards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4.
78 Chapter 6 Specifications
System I/O address specifications
I/O address (hex)
100 - 16F
170 - 177
178 - 1EF
1F0 - 1F7
1F8 - 200
201
202 - 21F
093 - 09F
0A0 - 0A1
I/O Address (hex)
0A2 - 0BF
0C0 - 0DF
0E0 - 0EF
0F0 - 0F1
0F2 - 0FF
062 - 063
064
065 - 06F
070 - 071
072 - 07F
080 - 08F
090 - 091
092
000 - 00F
010 - 01F
020 - 021
022 - 024
025 - 03F
02E - 02F
040 - 05F
044 - 05F
060
061
System function (shipping configuration)
DMA controller no. 1
Unused
Interrupt controller no. 1
Opti chipset configuration registers
Unused
87334 “Super I/O” configuration for CPU
Counter/timer registers
Unused
Keyboard controller
Port B
Unused
Keyboard controller
Unused
NMI enable/RTC
Unused
DMA page registers
Unused
Port A
Unused
Interrupt controller no. 2
System Function (shipping configuration)
Unused
DMA controller no. 2
Unused
Coprocessor busy clear/reset
Unused
Unused
Secondary fixed disk controller
Unused
Primary fixed disk controller
Unused
JoyStick (decoded in ESS1688)
Unused
System I/O address specifications 79
I/O address (hex)
300 - 31F
320 - 36F
370 - 377
378 - 37F
380 - 387
388 - 38B
38C - 3AF
3B0 - 3BB
220 - 22F
230 - 26D
26E - 26
278 - 27F
280 - 2AB
2A0 - 2A7
2A8 - 2E7
2E8 - 2EF
2F0 - 2F7
2F8 - 2FF
3BC - 3BF
3C0 - 3DF
3E0 - 3E1
3E2 - 3E3
3E8 - 3EF
3F0 - 3F7
3F8 - 3FF
CF8 - CFB
CFC - CFF
System function (shipping configuration)
Entertainment audio
Unused
Unused
Unused
Unused
Unused
Unused
Reserved serial port
Unused
Infrared port
Unused
Unused
Secondary diskette drive controller
Parallel port (LPT1/default)
Unused
FM synthesizer—OPL3
Unused
VGA
Reserved (parallel port/no EPP support)
VGA
PC Card controller in CPU
Unused
Internal modem
“A” diskette controller
Serial port (COM1/default)
PCI configuration index register (PCIDIVO-1)
PCI configuration data register (PCIDIVO-1)
80 Chapter 6 Specifications
System memory map specifications
Size
58 MB
58 MB
2 MB
4 GB
64 KB
640 KB
128 KB
48 KB
160 KB
64 KB
15 MB
Memory address
00000000-0009FFFF
000A0000-000BFFFF
000C0000-000CBFFF
000C8000-000E7FFF
000E8000-000FFFFF
00100000-00FFFFFF
04800000-07FFFFFF
04800000-07FFFFFF
08000000-080FFFFF
08200000-FFFEFFFF
FFFF0000-FFFFFFFF
System function
Base memory
Video memory
Video BIOS
Unused
System BIOS
Extended memory
Super extended memory
Unused
Video memory (direct access)
Unused
System BIOS
System memory map specifications 81
7 Screw listing
This section provides specification and reference information for the screws and screw locks used in the computer. All screws and screw locks listed in this section are available in the Screw Kit, spare part number 464116-001.
Phillips PM3.0×3.0 screw
Color
Silver
Quantity
4
Length
3.0 mm
Thread
3.0 mm
Head width
5.0 mm
Where used: 4 screws that secure the hard drive bracket to the hard drive
82 Chapter 7 Screw listing
Phillips PM2.0×7.0 screw
Color
Black
Quantity
9
Length
7.0 mm
Thread
2.0 mm
Head width
4.5 mm
Where used: 4 screws that secure the switch cover to the computer
Where used: 5 screws that secure top cover to the computer
Phillips PM2.0×7.0 screw 83
Phillips PM2.0×4.0 screw
Color
Silver
Quantity
10
Length
4.0 mm
Thread
2.0 mm
Head width
4.5 mm
Where used: 2 screws that secure the top cover to the computer
Where used: 2 screws that secure the power switch board to the base enclosure
84 Chapter 7 Screw listing
Where used: 2 screws that secure the audio/infrared board to the base enclosure
Where used: 4 screws that secure the fan/heat sink assembly to the system board
Phillips PM2.0×4.0 screw 85
Phillips PM2.0×5.0 captive screw
Color
Black
Quantity
6
Length
5.0 mm
Thread
2.0 mm
Head width
4.5 mm
Where used:
(1) Two captive screws (secured with C-clips) that secure the hard drive cover to the computer
(2) Two captive screws (secured with C-clips) that secure the memory module compartment cover to the computer
(3) One captive screw (secured with a C-clip) that secures the WLAN module compartment cover to the computer
(4) One captive screw (secured with a C-clip) that secures the display cable cover to the computer
86 Chapter 7 Screw listing
Black Phillips PM2.0×3.0 screw
Color
Black
Quantity
5
Length
3.0 mm
Thread
2.0 mm
Head width
4.5 mm
Where used: 2 screws that secure the WLAN module to the computer
Where used: 3 screws that secure the top cover to the base enclosure
Black Phillips PM2.0×3.0 screw 87
Phillips PM2.0×11.0 screw
Color
Black
Quantity
4
Length
11.0 mm
Thread
2.0 mm
Head width
4.5 mm
Where used: 4 screws that secure the keyboard to the computer
88 Chapter 7 Screw listing
Phillips PM2.5×6.0 screw
Color
Silver
Quantity
4
Length
6.0 mm
Thread
2.5 mm
Head width
5.0 mm
Where used: 2 screws that secure the display assembly to the computer
Where used: 2 screws that secure the display assembly to the computer
Phillips PM2.5×6.0 screw 89
Silver Phillips PM2.0×3.0 screw
Color
Silver
Quantity
5
Length
3.0 mm
Thread
2.0 mm
Head width
4.5 mm
Where used:
(1) One screw that secures the display release hook to the base enclosure
(2) One screw that secures the Bluetooth module to the base enclosure
Where used: 3 screws that secure the pen eject assembly and pen holder to the base enclosure
90 Chapter 7 Screw listing
8 Backup and recovery
Recovering system information
Tools provided by the operating system and Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure:
● Backing up your information regularly to protect your important system files.
● Making a set of recovery discs (Recovery Manager software feature). Recovery discs are used to start up (boot) your computer and restore the operating system and software programs to factory settings in case of system failure or instability.
● Creating system restore points (operating system feature). System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state.
● Recovering a program or driver (Recovery Manager software feature). This feature helps you reinstall a program or driver without performing a full system recovery.
● Performing a full system recovery (Recovery Manager software feature). With Recovery Manager, you can recover your full factory image if you experience system failure or instability. Recovery
Manager works from a dedicated recovery partition on the hard drive or from recovery discs you create.
Creating recovery discs
After setting up the computer for the first time, be sure to create a set of recovery discs of the full factory image. The recovery discs are used to start up (boot) the computer and recover the operating system and software to factory settings in case of system instability or failure.
NOTE: Handle these discs carefully and keep them in a safe place. The software allows the creation of only one set of recovery discs.
Note the following guidelines before creating recovery discs:
● Use any of the following types of discs: CD-R, DVD+R, DVD+R DL, DVD-R, or DVD-R DL
(purchased separately). The discs you use will depend on the type of optical drive installed on your computer. Because DVDs store more information than CDs, DVDs and DVDs with double-layer
(DL) support reduce the number of discs required.
NOTE: Read-write discs, such as CD-RW, DVD+RW, and DVD-RW, are not compatible with the
Recovery Manager software.
● The computer must be connected to AC power during this process.
● Only one set of recovery discs can be created per computer.
Recovering system information 91
● Number each disc before inserting it into the computer optical drive.
● If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open Recovery Manager, you will be prompted to continue the disc creation process.
To create a set of recovery discs:
1.
Select Start > All Programs > Recovery Manager > Recovery Manager.
Recovery Manager opens.
2.
Click Advanced Options.
NOTE: If you are operating the computer on battery power, you will be prompted to connect to
AC power before you can go to the next step.
3.
Click Recovery disc creation, and then click Next.
4.
Follow the on-screen instructions.
Backing up your information
When to back up
● On a regularly scheduled basis
NOTE: Set reminders to back up your information periodically.
● Before the computer is repaired or restored
● Before you add or modify hardware or software
92 Chapter 8 Backup and recovery
Backup suggestions
● Create a set of recovery discs using Recovery Manager.
● Create system restore points using the Windows System Restore feature, and periodically copy them to disc.
● Store personal files in the Documents folder and back up these folders periodically.
● Back up templates stored in their associated programs.
● Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your settings.
The screen shot can be a time saver if you have to reset your preferences.
To copy the screen and paste it into a word-processing document, follow these steps: a.
Display the screen.
b.
Copy the screen:
To copy only the active window, press alt+fn+prt sc .
To copy the entire screen, press fn+prt sc .
c.
Open a word-processing document, and then select Edit > Paste.
Using system restore points
When you back up your system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.
NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since the last restore point.
You also can create additional restore points to provide increased protection for your system files and settings.
When to create restore points
● Before you add or extensively modify software or hardware
● Periodically, whenever the system is performing optimally
NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.
Create a system restore point
1.
Select Start > Control Panel > System and Maintenance > System.
2.
In the left pane, click System protection.
3.
Click the System Protection tab.
4.
Under Automatic restore points, select the disk for which you want to create a restore point.
5.
Click Create.
Recovering system information 93
The System Protection window opens.
6.
Follow the on-screen instructions.
94 Chapter 8 Backup and recovery
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps:
1.
Select Start > Control Panel > System and Maintenance > System.
2.
In the left pane, click System protection.
3.
Click the System Protection tab.
4.
Click the System Restore button, and then click Next.
The System Restore window opens.
5.
Follow the on-screen instructions.
Recovering system information 95
Performing a recovery
Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs that you create or from a dedicated recovery partition on the hard drive.
NOTE: Windows has its own built-in repair features, such as System Restore and driver roll-back capabilities. If you have not already tried these features, try them before using Recovery Manager.
NOTE: Recovery Manager recovers only software that was preinstalled at the factory. Software not provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from the disc provided by the manufacturer.
Recovering from the recovery discs
To restore the system from the recovery discs:
1.
Back up all personal files.
2.
Insert the first recovery disc into the optical drive and restart the computer.
3.
Follow the on-screen instructions.
Recovering from the partition on the hard drive
You can perform a recovery from the partition on the hard drive from either the Start button or f11 .
To restore the system from the partition, follow these steps:
1.
Access Recovery Manager in either of the following ways:
● Select Start > All Programs > Recovery Manager > Recovery Manager.
–or–
● Restart the computer and press f11 while the “Press <F11> for recovery” message is displayed on the screen. Then select Recovery Manager.
Recovery Manager opens.
2.
Click Advanced Options.
3.
Click System recovery, and then click Next.
4.
Follow the on-screen instructions.
96 Chapter 8 Backup and recovery
9 Connector pin assignments
Audio-in (microphone)
Pin
1
2
3
Audio-out (headphone)
Signal
Audio signal in
Audio signal in
Ground
Pin
1
2
3
Signal
Audio out, left channel
Audio out, right channel
Ground
Audio-in (microphone) 97
External monitor
Pin
12
13
14
15
8
9
10
11
4
5
6
7
1
2
3
Signal
Red analog
Green analog
Blue analog
Not connected
Ground
Ground analog
Ground analog
Ground analog
+5 VDC
Ground
Monitor detect
DDC 2B data
Horizontal sync
Vertical sync
DDC 2B clock
98 Chapter 9 Connector pin assignments
RJ-11 (modem)
Pin
4
5
6
1
2
3
RJ-45 (network)
Signal
Unused
Tip
Ring
Unused
Unused
Unused
Pin
1
2
3
4
5
6
7
8
Signal
Transmit +
Transmit -
Receive +
Unused
Unused
Receive -
Unused
Unused
RJ-11 (modem) 99
S-Video-out
Pin
4
5
6
7
1
2
3
Universal Serial Bus
Signal
S-VHS color (C) signal
Composite video signal
S-VHS intensity (Y) signal
S-VHS color ground
TV-CD
S-VHS intensity ground
Composite video ground
Pin
3
4
1
2
Signal
+5 VDC
Data -
Data +
Ground
100 Chapter 9 Connector pin assignments
10 Power cord set requirements
The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC.
The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
Power cord sets for use in other countries or regions must meet the requirements of the country or region where the computer is used.
Requirements for all countries or regions
The requirements listed below are applicable to all countries or regions:
● The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).
● All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used.
● The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by each country or region’s power system.
● The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320 Standard
Sheet C13 connector for mating with the appliance inlet on the back of the computer.
Requirements for all countries or regions 101
Requirements for specific countries or regions
Region Accredited agency Applicable note number
Australia
Austria
Belgium
Canada
Denmark
Finland
France
Germany
Italy
Japan
EANSW
OVE
CEBC
CSA
DEMKO
FIMKO
UTE
VDE
IMQ
METI
1
1
1
3
1
2
1
1
1
1
The Netherlands
Norway
The People's Republic of China
South Korea
Sweden
Switzerland
Taiwan
The United Kingdom
KEMA
NEMKO
CCC
EK
SEMKO
SEV
BSMI
BSI
1
1
5
4
1
1
4
1
The United States UL 2
1.
The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
2.
The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.
3.
The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the
Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.
4.
The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
5.
The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.
102 Chapter 10 Power cord set requirements
11 Recycling
Battery
When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal.
Battery 103
Display
WARNING!
The backlight contains mercury. Caution should be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.
CAUTION: The procedures in this chapter can result in damage to display components. The only components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight.
Careful handling should be exercised when removing these components.
NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at http://www.eiae.org
.
This section provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight (1) and the liquid crystal display (LCD) panel (2).
NOTE: The procedures provided in this chapter are general disassembly instructions. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.
Perform the following steps to disassemble the display assembly:
1.
Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly.
2.
Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly.
104 Chapter 11 Recycling
3.
Remove the display bezel (3).
4.
Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).
5.
Remove all screws (1) that secure the display panel assembly to the display enclosure.
6.
Remove the display panel assembly (2) from the display enclosure.
7.
Turn the display panel assembly upside down.
Display 105
8.
Remove all screws that secure the display panel frame to the display panel.
9.
Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the display panel frame.
10.
Remove the display panel frame (2) from the display panel.
11.
Remove the screws (1) that secure the backlight cover to the display panel.
12.
Lift the top edge of the backlight cover (2) and swing it outward.
13.
Remove the backlight cover.
14.
Turn the display panel right-side up.
106 Chapter 11 Recycling
15.
Remove the backlight cables (1) from the clip (2) in the display panel.
16.
Turn the display panel upside down.
17.
Remove the backlight frame from the display panel.
WARNING!
The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury.
18.
Remove the backlight from the backlight frame.
Display 107
19.
Disconnect the display cable (1) from the LCD panel.
20.
Remove the screws (2) that secure the LCD panel to the display rear panel.
21.
Release the LCD panel (3) from the display rear panel.
22.
Release the tape (4) that secures the LCD panel to the display rear panel.
23.
Remove the LCD panel.
24.
Recycle the LCD panel and backlight.
108 Chapter 11 Recycling
Index
A
AC adapter, spare part
advanced Setup Utility
audio-in jack
audio-out jack
audio/infrared board
B
base enclosure, spare part
battery
Bluetooth module
Bluetooth module cable
Bluetooth module cable, spare part
buttons
next/fast forward 11 play/pause 11 previous/rewind 11
C
cables, service considerations 28
camera
changing the Setup Utility
chipset, product description 1
components
computer feet
connector pin assignments
audio-in jack 97 audio-out jack 97
headphone jack 97 microphone jack 97
Universal Serial Bus (USB)
connectors, service
D
diskette drive
display assembly
display components
display connector cover
display panel, product
Display Rubber Kit, spare part
Index 109
docking support, product
DVD±RW and CD-RW Double-
Layer Combo Drive
E
Ethernet, product description 2
ExpressCard slot bezel
external media cards, product
external monitor port
F fan/heat sink assembly
feet
locations 34 spare part number 17, 34
G
graphics, product description 1
grounding equipment and
H hard drive
hard drive cover
Hard Drive Hardware Kit, spare part
headphone jack
I
J jacks
audio-in 9 audio-out 9 audio-out S/PDIF 9 headphone 9 microphone 9
K keyboard
keyboard components 7 keypad keys 7
keys
L
lights
M
mass storage devices, spare part
memory module
memory module compartment cover
microphone jack
modem jack
modem module, product
monitor port
N
navigating in the Setup Utility 69
network jack
110 Index
Notebook Stand, spare part
O operating system, product
optical drive
optical drive release latch 13
P
pen
pen eject assembly
pen holder
Plastics Kit
contents 20 spare part number 16, 20,
pointing devices
ports
expansion port 3 11 external monitor 11 monitor 11
Universal Serial Bus
power cord
power cord set requirements 101
power cord, spare part
power requirements, product
power switch assembly
processor
product description
Ethernet 2 external media cards 2
pointing devices 3 ports 3 power requirements 3
protective sleeve, spare part
R
recovery discs 91 recovery, system 91, 96
remote control, spare part
removal/replacement
RJ-11 jack
RJ-45 jack
RTC battery
Rubber Feet Kit, spare part
S
S-Video-out jack
Screw Kit
secondary hard drive self test 72
security, product description 3
selecting in the Setup Utility 69
serviceability, product
Setup Utility
displaying system
Index 111
System Configuration
slots
software, safeguarding
specifications
DVD±RW and CD-RW Double-
switch cover
system board
T
thermal material, replacement 65
top cover
U
Universal Serial Bus (USB) port
V
W
wireless, product description 2
WLAN module
WLAN module compartment cover
112 Index
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