Bosch Integral TH13 Operating instructions

We give you the edge.
High Comfort
Telephone
Integral TH 13
connected to ISDN Telecommunications Systems Integral
Operating Instructions
Familiarise yourself with your telephone
Important notes
What you should definitely read
-- Your TH 13 and all keys at a glance (see Pages 6/7)
-- Basic operating principles (starting on Page 9)
Please note
This telephone was designed exclusively for connection to Tenovis telecommunications systems. It may not be directly connected to a public telephone network.
This telephone meets European requirements for safety and electromagnetic compatibility only when connected to a Tenovis telecommunications system.
The equipment may only be opened or repaired by a qualified technician. Do not
open the telephone yourself. This could damage the unit and cause it to malfunction.
Positioning the telephone
Place the telephone on a non--slip surface, especially if the furniture is new or has
recently been cleaned with cleaning agents. Enamels or cleaning agents may contain substances which soften the base parts of your telephone, and the softened
bases can leave undesirable marks on the furniture. Tenovis cannot assume liability
for damages of this kind.
Additional functions
Functions labelled with - are not installed as standard on your phone.
Further functions can be barred from use. If you want to use one of these functions,
please ask your TENOVIS-service.
2
Table of Contents
Familiarise yourself with your telephone
Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2
Your TH 13 at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6
All keys at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7
Get to know your telephone
Special features of your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8
Basic operating principles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9
Make it easy on yourself . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
13
Initial operation of your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
14
Telephoning as usual
Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
15
Accepting calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
21
Handsfree mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
23
Making several connections simultaneously . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
25
Call diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
31
Telephoning with convenience
Who called? (Call list) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
34
Using the telephone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
37
Storing all incoming calls (Talk list) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
44
Querying messages (Voice mail) - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
47
Viewing call charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
49
Reminding yourself (Appointments) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
52
Sending and receiving texts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
55
Locking the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
61
3
TH 13 an Integral 33
Using the telephone with partners
Using the telephone with partners - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
64
Using the telephone with Multiline
Using the telephone with Multiline - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
76
Customise your telephone
Switching the mode of operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
91
Silencing the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
92
Take a call elsewhere (Following) - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
93
Double Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
96
Setting function keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
97
Setting macro functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
98
Telephone settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Automatic tone dial (DTMF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Activating the key beep . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Time zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Private User Mobility - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Saving personal data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Setting VIP functions - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
113
Setting audio, contrast and language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Activating the CSTA Answer Call - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Activating call monitoring when AEI--dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Extras for your telephone
Konf-Tel external handsfree equipment - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
DSS module - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Handsfree with auxiliary loudspeaker - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
4
Table of Contents
When in doubt, look it up
Overview of the telephone functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Further displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Display during emergency operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Menu items on the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Ringing and handset tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
If something’s not working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Testing the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Signing up for automatic call distribution - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
5
Familiarise yourself with your telephone
Your TH 13 at a glance
Display keys
for various purposes
-- the current function is
shown in the display
AEI-interface
For connecting
accessories
(on the bottom of the phone)
LED display
flashes to indicate incoming
call or to show that the
Handsfree Answer Back
function is active
Alpha--numeric keys
For dialing call numbers
and entering codes
6
Handsfree
Display
The displays assist you in Microphone
(On previous modelsoperating the phone
on the left underside
of the unit)
Programmable
function keys F1 -- F4
Default assignments
see Page 7
Pre--assigned function keys
for fast access to certain
functions.
Familiarise yourself with your telephone
All keys at a glance
Digit keys with letters:
for dialing call numbers and
entering codes. The alphabetic
labelling allows you to dial letter
codes (vanity numbers).
Star and Hash:
for special functions.
Destinations:
shows additional levels of the
display keys.
Call monitoring:
switches the loudspeaker on
and off and enables dialing with
the handset on--hook.
Redial:
redials the 5 most recently
dialed call numbers.
Refer--back:
initiates refer--back.
Call back if busy:
initiates an automatic call--back.
Hands--free mode:
activates loudspeaker and microphone so that you can comfortably use the phone with the
handset on--hook.
Telephone book:
for storing and dialing call
numbers.
Release:
releases the current connection
and, in entry mode, exits the
current menu.
Menu:
displays the menu from which
you can execute many of your
phone’s functions.
Up / Down arrows:
moves the highlight in the display up or down.
Enter:
calls up a highlighted menu
item, or confirms an entry.
Freely assignable function
keys (default assignments):
F1: Interchange
between two callers
F2: Call diversion
to another unit
F3: Call list
of calls that have not been answered
F4: Transfer call
for refer--back
The function keys can be
programmed differently, according to the performance
capacity of the system.
7
Get to know your telephone
Special features of your telephone
The display helps you
The displays also lead you through the operation of the phone step--by--step.
The display contains various information, such as your current connection.
The display keys have varying functions, depending on the operating steps you are
currently executing. The current function of each key is shown in the display (see
Page 11).
The call number of every external ISDN caller is shown in the display as long as
they did not activate the ”suppress call--number” function. This allows you to see
who’s calling If the name and call number of the caller are stored in your telephone
book, then you will also see the caller’s name.
You can select the way the display shows you through operation. You have three
options to choose from: a detailed display , a shortened display for advanced users
and an abbreviated display for practised users.
Menu and function keys
Most functions can be selected and executed via the menu (see Page 10). To make
operation easier, you can assign frequently used functions to function keys. Some
of these keys have already been assigned functions by the factory (see Page 7).
Protection against unauthorised use
You can use the built--in lock to protect your phone against unauthorised use (see
Page 62).
8
Get to know your telephone
Basic operating principles
The following pages provide a short description of the basic operating principles
of your telephone:
-- How to select and call up functions in the menu
-- What your phone’s idle display shows you
-- How to use the display keys of your phone
-- How to enter letters, such as a text entry in the ”Appointments” menu
Table of Contents
Selecting functions in the menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10
Cancelling or ending a procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
10
What does the idle display show? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11
Display keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
11
Entering a text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
12
9
Get to know your telephone
Basic operating principles
Selecting functions in the menu
key. The menu appears.
or
lighted.
Press the up or down arrow key until the desired menu item is high-
Press the Enter key to call up the highlighted function.
Cancelling or ending a procedure
If you have made a mistake or want to end a procedure:
Press the release key to cancel or end the procedure.
i
• On delivery, the telephone is set so that all functions are listed in the display,
including those which are assigned to a set function key (simple mode of
operation).
• When using the phone you can use the additional menu functions, which can be
called up in the same manner.
10
Get to know your telephone
Basic operating principles
What does the idle display show?
The idle display contains:
21 Müller 12.04.1999 16:50
Telephone status
Turn off ringing
-- Your name and call number
-- Date and time
-- Additional information on the status of
your phone, e. g. ”Ringing turned off”.
Display keys
Further destinations with key →•
Bert Köpk Samm
Matt Breh Klin
1
2
3
4
5
Völl
The display keys may have various functions. The current function of each key is
shown in the display.
Example: ”Köpk”:
With this function key you can call up
”Köpk”.
Display keys in five levels:
The display shows one level with a maximum of 16 assignments. However, each
key can be assigned more than one assignment. The first level (1 ) displays
partners, functions or destinations 1--16, the second level (2 ) shows further functions and the third, fourth and fifth levels (3 , 4 , 5 ) further destinations.
Press the destination key to display the various levels.
11
Get to know your telephone
Basic operating principles
Enter text
Example: Text for Appointments
Under ”Text” enter short notes using the digit keys with alphabetic labelling. You
can enter the letters A to Z and the numbers 1 to 0, as explained in the following
example:
Entering the letter C: Press the digit key 2 three times.
Entering the digit 2: Press the digit key 2 four times.
Appointment Entry
Time 00:00
Date : 00.00.00
Appointment : on
Text
:J
Ä Ö Ü
Á À
Â
_ ← → Ins Del Cancel ↓a-z
Ä Ö Ü
ß Á À Â
D Cancel Corr
Ã Å Æ Ç
Ð É
È
Cancel Corr
Ê Ë Í Ì
↑
↓
↑
↓
The display keys can be used to enter
additional letters, such as umlauts (Ä,Ü,Ö),
to switch between upper and lower case
letters(↓a-z), to look through the text
(← →) and to correct the text (corr).
You can select the letters on grey backgrounds with the corresponding display
keys. To change the assignation of the display keys move the grey bar up or down.
To do this use the display keys shown here
”↑” or ”↓”.
i
• If your telephone has digit keys without alphabetic labeling, use the display
keys to enter the letters A to Z.
12
Get to know your telephone
Make it easy on yourself
Adjust volume
You can adjust various acoustic settings, such as the ringing of the handset or the
handsfree mode settings, to adapt to your surroundings.
Adjusting the contrast of the display
You can adjust the contrast of the display according to your surroundings
(see Page 129).
Specifying the language of the menu
The menu items can be displayed in either English, German or French (see Page
130). In addition you can separately determine the language for the Minimail texts.
Storing call numbers
Your phone has a personal telephone book, in which you can store frequently used
call numbers. You can modify the telephone--book entries yourself (see Page 38).
Handsfree when called
You can set your telephone to automatically answer calls in the handsfree mode.
You will not need to lift the handset and can immediately start speaking to the caller
(see Page 115).
Labelling function keys
Labelling strips for you to write the assigned functions are provided next to the
freely assignable function keys.
You can then see at a glance which functions are assigned to these four keys.
13
Get to know your telephone
Initial operation of your telephone
Changing the language for the display and the Minimail
This message appears in the idle display.
...
Deutsch/English/Français/Italiano
Deutsch/English/Français/Italiano
Specifying language
Deutsch
English
Français
Italiano
. . .
Deutsch
Setting Mailtext language
Own texts will be deleted.
Deutsch
English
Français
Italiano
. . .
Deutsch
Highlight this line and press ”Enter”.
The display shows the languages available
for the display texts.
Select the desired language for the display
texts.
Confirm your selection. The display texts
will appear in the language chosen.
The display then shows the languages
available for the Minimail texts.
Select the desired language for the Minimail.
Confirm your selection. The Minimail texts
will then appear in the chosen language.
i
• The language can be changed at any time. For further information see the
Chapter ”Audio settings, contrast and language”.
14
Telephoning as usual
Making a call
You can use the telephone as usual within and outside your telephone system.
Internal: Dial the desired extension number directly.
External: Depending on the system, dial the external extension number, e.g. ”0”.
You can use the destination keys to dial the most recent call number again (redial)
and to dial frequently needed call numbers.
You can initiate an automatic call back within your telephone system to be notified
when an occupied connection becomes free.
You can also deactivate the call number and call charges displays.
You can also cut into another call within your system, if you have something urgent
to tell one of the participants.
Calling within your telephone system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
16
Using destination keys to call within your telephone system . . . . . . . . . . . . . . . .
16
Calling outside your telephone system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
16
Using destination keys to call outside your telephone system . . . . . . . . . . . . . . .
16
Dialing the last call number again (Redial) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
17
In case of busy signal (Automatic call back) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
17
Repeatedly redialing a call number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
17
Deactivating the call number and call charges displays . . . . . . . . . . . . . . . . . . . .
18
Activating the call number and call charges displays . . . . . . . . . . . . . . . . . . . . . . .
18
Cutting in on another call - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
19
Ending the cut--in - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
19
Calling via the system from a remote phone - . . . . . . . . . . . . . . . . . . . . . . . . . . .
20
15
Telephoning as usual
Making a call
Calling within your telephone system
Lift the handset.
...
Enter the call number.
Using the destination keys to make calls within your telephone system
Lift the handset.
Press the destination key for the desired subscriber.
Making calls outside your telephone system
Lift the handset.
Enter the exit code.
...
Enter the call number.
Using destination keys to make calls outside your telephone system
Lift the handset.
Enter the exit code.
Press the destination key for the desired subscriber.
• Using the phone without the handset: Press the Handsfree key.
i
• If you want to make a call, you can also first dial the desired call number or use
the corresponding destination key, and then lift the handset (dialing with handset
on--hook).
16
Telephoning as usual
Making a call
Dialing the last call number again (Redial)
Lift the handset.
Press the Redial key to dial the last call number again.
In case of busy signal (Automatic call back)
The internal connection dialed is busy.
Initiate call--back.
Replace the handset. As soon as the other connection is free, your telephone
rings.
Lift the handset. The other connection is called automatically via the telephone
system.
Repeatedly redialing a call number
The connection dialed is busy.
Scroll to the
Delayed redial
menu item.
Confirm your selection.
Replace the handset. The dialing process is repeated up to 9 times at 30 second intervals. The automatic redial is terminated when you press a key or lift the
handset.
i
• You can very easily dial the last five call numbers again. Press the Redial key
〈→→) until the desired call number is displayed. Then you can initiate the call by
simply lifting the handset.
17
Telephoning as usual
Making a call
Deactivating the call number and call charges displays
During a call:
Scroll to the
Call number display On/Off
menu item.
Confirm your selection. Call number and name of the caller are no longer displayed and the call number is not stored in the redial memory. The call charges display is deactivated. but the charges continue to be counted internally.
Activating the call number and call charges display
Select the Call
number display On/Off
Confirm your selection.
18
menu item again.
Telephoning as usual
Making a call
Cutting in on another call If you need to talk to some one whose line is busy:
Scroll to the
Cut-in
menu item.
Confirm your selection. The subscribers hear a cut--in tone. You are now included in the conversation and can give the subscribers your message.
Ending the cut--in Scroll to the
End cut-in
menu item.
Confirm your selection.
i
• You can only cut in on calls within your system and only then, if this function has
been activated on both your telephone and the telephone concerned. If necessary, refer to the TENOVIS Service.
19
Telephoning as usual
Making a call
Calling via the system from a remote phone You can call from outside of the telecommunication system to conduct an expensive
long--distance call, for example, via the system. In this case the system incurs the
call charges. This is possible from every telephone with subsequent-tone dial
(DTMF).
Dial your telecommunication system call number
from an external telephone, e.g. 0697505.
Enter your system’s flat--rate line code, e.g. 89. You hear the dialing tone
as confirmation.
Enter your PIN if necessary, e.g. 1234.
Enter the system’s external line code
and then the call number which you would like to dial via the telecommunication
system, e.g. 0004197543. This call number is immediately dialed.
i
• “Calling via the system from a remote phone” has to be activated by the Tenovis
service department. The service department can also give you the flat--rate line
code and tell you whether a PIN is required.
• In many cases you can only call via the system from certain pre--defined telephones. Your service department can tell you whether this applies to your system.
20
Telephoning as usual
Accepting calls
You can lift the handset and speak with the caller as usual.
Alternatively, you can answer the call by pressing the Handsfree key , which enables you to conduct the call with the handset on--hook.
If another subscriber in your system receives a call, you can pick up the call from
your phone.
When you receive a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
22
When another telephone receives a call (Pick--up) . . . . . . . . . . . . . . . . . . . . . . . .
22
21
Telephoning as usual
Accepting calls
When you receive a call
Your telephone rings. The call is shown in the display.
Lift the handset.
When another phone receives a call (Pick--up)
Another telephone rings.
...
Enter the number of the ringing telephone with your handset on--hook.
Scroll to the
Call pick-up
menu item.
Confirm your selection.
Lift the handset.
• Using the phone without the handset: Press the Handsfree key.
i
• If your telephone system is set accordingly, you have the option of picking up a
call in a different manner. This entails nothing other than entering a code. After
lifting the handset, enter, for example, ”*6” for the ”Pick-up” function and then
enter the call number of the ringing telephone. You will then hear a special dial
tone. The call is then directly transferred.
Should questions arise, please ask your TENOVIS service.
22
Telephoning as usual
Handsfree mode
You can activate the loudspeaker of your telephone in order to hear the caller out
loud in the room.
You can also activate handsfree mode during a call and then continue the conversation with the handset on--hook.
Hello...
Hearing the caller through the loudspeaker (Call monitoring) . . . . . . . . . . . . . . .
24
Using the phone with the handset on--hook (Handsfree mode) . . . . . . . . . . . . . .
24
Handsfree -- Ending the call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
24
Handsfree -- Continuing the call with the handset . . . . . . . . . . . . . . . . . . . . . . . . .
24
23
Telephoning as usual
Handsfree mode
Hearing the caller through the loudspeaker (Call monitoring)
During a call:
Activate the loudspeaker. You can hear the caller through the loudspeaker.
-and
to set the volume of the loudspeaker. The
Use the display keys +
loudspeaker can be deactivated again by pressing the Loudspeaker key.
Using the telephone with the handset on--hook (Handsfree mode)
During a call:
Activating the handsfree mode.
Replace the handset.
You hear the caller through the loudspeaker and can conduct the conversation with
the handset on--hook.
Handsfree -- Ending the call
During the handsfree call:
Deactivating the handsfree mode.
Handsfree -- Continuing the call with the handset
During the handsfree call:
Lift the handset.
24
Telephoning as usual
Making several connections simultaneously
You can accept or refuse an additional call (call waiting) during an existing connection. You can freely switch back and forth between the callers. Connections to a
maximum of four parties can be established simultaneously. You can speak with two
callers simultaneously (Conference).
Please note that for the following functions the operating procedures for CTI agents
(CTI=Computer Telephone Integration) can differ.
Answering an additional call (Second call) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
26
Accepting up to two additional calls - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
26
Refusing an additional call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
27
Consultation during a call (Refer--back) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
27
Switching back and forth between caller and the consultation subscriber . . . . .
27
Switching between caller and an additional caller . . . . . . . . . . . . . . . . . . . . . . . . .
27
Forwarding a second caller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
28
Calling two parties simultaneously (Conference) . . . . . . . . . . . . . . . . . . . . . . . . . .
29
Speaking with just one conference subscriber . . . . . . . . . . . . . . . . . . . . . . . . . . . .
29
Connecting conference participants with each other . . . . . . . . . . . . . . . . . . . . . . .
29
Disconnecting selective conference subscribers . . . . . . . . . . . . . . . . . . . . . . . . . .
30
Ending the conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
30
25
Telephoning as usual
Making several connections simultaneously
Accepting an additional call (Second call)
Press the ”Interchange” function key F1. You are then connected with the additional caller. The first caller is waiting and cannot hear your conversation.
Accepting up to two additional calls You receive a second call while you are on the phone. A short signal tone sounds.
Press the ”Interchange” function key F1 repeatedly until the call is shown in the
display.
Scroll to the
Accept call
menu item.
Confirm your selection. You are then connected with the caller. The othercallers are waiting and cannot hear your conversation.
Interchanging between the callers.
Press the ”Interchange” function key F1 repeatedly until the desired
party appears in the diplay.
Scroll to the
Connect
menu item.
Confirm your selection. You are then connected with the caller.
The other callers are waiting and cannot hear your conversation.
i
• You can only use the feature ”Accepting up to two additional calls” with a CTI
agent. If necessary, refer to the TENOVIS Service.
26
Telephoning as usual
Making several connections simultaneously
Refusing an additional call
Scroll to the
Refuse call
menu item.
Confirm your selection.
Consultation during a call (Refer--back)
During a call:
Initiate refer--back. The caller is waiting.
...
Enter the number of the subscriber whom you want to consult.
Switching back and forth between the caller and the consultation subscriber
During a call:
Press the Refer--back key to switch between callers or press the ”Interchange”
function key F1 if using the CTI Agent.
Alternating between caller and additional caller
During a call:
Press the ”Interchange” function key F1 to switch between callers.
27
Telephoning as usual
Making several connections simultaneously
Forwarding a second caller
During a call:
Press the ”Interchange” function key F1. You are then connected with
the additional caller. The first caller is waiting and cannot hear your conversation.
Initiate refer--back.
...
Enter the number of the desired subscriber. You can now announce
the call. Your first call partner is waiting.
Press the ”Transfer” function key F4. Both subscribers will be connected to
each other, and you can continue your original call.
28
Telephoning as usual
Making several connections simultaneously
Calling two parties simultaneously (Conference)
During a call:
Initiate refer--back. The caller is waiting.
...
Enter the call number of the second subscriber. If you are connected to
both subscribers, you can initiate the conference.
Scroll to the
Conference
menu item.
Confirm your selection.
Speaking with just one conference subscriber
If necessary, select the Interchange conference partners menu item to display the
subscriber with whom you want to speak in the front window.
key. You can now speak alone with the desired subscriber. When you want to
speak with both parties again, select the ”Conference” menu item.
CTI agents can speak to the desired subscriber alone if they select the
Conference off menu item.
Connecting conference participants with each other
During the conference:
Replace the handset or press the ”Transfer” function key F4 (CTI agent).
i
• The third subscriber whom you are calling does not answer: Press the
Disconnect key to return to the original caller.
• Each of the two other callers can cut themselves out Replace the handset.
• You can also set a ”Conference” function key. To set function keys, please refer
to the Chapter ”Setting function keys” on Page 97.
29
Telephoning as usual
Making several connections simultaneously
Disconnecting selective conference subscribers
During the conference:
If necessary, select the Switch subscribers menu item to display the subscriber with
whom you want to speak in the front window.
Disconnecting a subscriber.
Ending a conference
During the conference:
Scroll to the Terminate
conference
Confirm your selection.
30
menu item.
Telephoning as usual
Call diversion
You can divert calls to another connection within your telephone system.
You can also activate an additional call--diversion destination to receive calls only
when your line is busy.
Diverting calls for your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
32
Diverting calls when your line is busy - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
32
Deactivating call diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
32
Changing call diversion from another phone - . . . . . . . . . . . . . . . . . . . . . . . . . . .
33
31
Telephoning as usual
Call diversion
Diverting calls for your telephone
Press the ”Divert” function key F2.
Scroll to the
...
Call div. to
menu item.
Enter the internal call number to which the calls are to be diverted.
Confirm your selection. The display shows the status message ”Div. to xxxx”
and the LED illuminates.
Diverting calls when your line is busy -Press the ”Divert” function key F2.
Scroll to the
...
Call div. busy
menu item.
Enter the internal call number to which the calls are to be diverted.
Confirm your selection. The display shows the status message ”Div. if busy to
xxxx” and the LED illuminates.
Deactivate call diversion
In the idle display:
Press the ”Divert” function key F2.
Select the active call diversion (indicated by ”+”) e.g. Call
Confirm your selection.
32
div. to 21
Telephoning as usual
Call diversion
Changing call diversion from another phone You can call from outside of the telecommunication system to set up or change a
call diversion for your telephone or another telephone. This is possible from every
telephone with subsequent-tone dial (DTMF).
Dial the subscriber whose call diversion is to be changed:
Dial your telecommunication system call number
from an external telephone, e.g. 0697505.
Enter your system’s flat--rate line code, e.g. 89. You hear the dialing tone
as confirmation.
Enter the call number of the subscriber for whom you want to
change the call diversion, e.g. 6055.
Enter your PIN if necessary, e.g. 1234.
Now you can set up, change or deactivate call diversion:
Setting up or changing a call diversion:
Enter the codes for “Activate follow me”, e.g. Star 14.
Enter the system’s external line code and then the
call number which is to receive the diverted calls, e.g. 00897543. An acknowledgement
tone confirms the action.
Deactivating a call diversion:
Enter the codes for “Deactivate follow me”, e.g. Hash 14.
i
• “Changing call diversion from another phone” must be activated by the Tenovis
service department. The service department can also give you the flat--rate line
code and PIN.
• In many cases you can only change call diversion from certain pre--defined telephones. Your service department can tell you whether this applies to your system.
33
Telephoning with convenience
Who called? (Call list)
If you do not to answer a call, the day of the week and time of the call will be stored
in the call list. You can display this list at any time and return calls to the subscribers
entered in it. The list contains the 10 most recent entries.
Jones
13.04 08:53
Smith
12.04 15:56
Smith
12.04 13:12
Larsen 12.04 10:47
Dialing a number from the call list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
35
Deleting an entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
35
Deleting all entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
36
Accepting an entry from the telephone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
36
Symbols in the call list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
36
34
Telephoning with convenience
Who called? (Call list)
Dialing a number from the call list
”New call list entry” appears in the idle display.
Scroll to the New
entry in
call list
menu item.
Confirm your selection.
Scroll to the desired menu item, e.g. 069123456
Lift the handset.
Deleting an entry
”New call list entry” appears in the idle display.
Scroll to the New
entry in call list
menu item.
Confirm your selection.
Scroll to the desired menu item, e.g. 069123456
Confirm your selection.
Scroll to the Delete menu item.
Confirm your selection.
i
• Once you return a call from the call list, that entry is automatically deleted.
• If name and call number of the caller are stored in the telephone book, the name
is displayed in the call list instead of the call number.
• To use the phone without the handset: Press the Handsfree key.
35
Telephoning with convenience
Who called? (Call list)
Deleting all entries
Press the function key ”Call list” F3.
Scroll to the desired menu item, e.g. 069123456
Confirm your selection.
Scroll to the Delete
all entries
menu item.
Confirm your selection.
Accepting an entry from the telephone book
”New call list entry” appears in the idle display.
Scroll to the New
entry in call list
menu item.
Confirm your selection.
Scroll to the desired menu item, e.g. 069123456
Confirm your selection.
Scroll to the Reallocate
to telephone book
menu item.
Confirm your selection. The entry can then be edited in the telephone book.
Symbols in the call list
An entry in the call list can look as follows: 06975051234
06975051234
19.08
14:42
+
3
>
*
36
19.08 14:42
+3>*
Call number of the caller.
Date :
Time
Call has not been viewed yet
Number of calls from the subscriber
Diverted call
Call with message (VIP number)
Telephoning with convenience
Using the telephone book
Your telephone has a personal telephone book. You can use it to store up to 268
call numbers, which are then only available from your telephone. You can then dial
these call numbers quickly and conveniently. You may modify the entries in the personal telephone book yourself.
Aust
2435
Bauer 3827
Dann 7483
Garl
6126
Dialing a number from the telephone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
38
Entering new call numbers into the telephone book . . . . . . . . . . . . . . . . . . . . . . . .
38
Reallocating the redial in the telephone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
38
Viewing entries in the telephone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
39
Editing entries in the telephone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
39
Storing a call number as a note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
40
Assigning a call number in the telephone book to a destination key . . . . . . . . . .
41
Storing a call number in the telephone book as a DSS destination - . . . . . . . .
42
Storing an emergency number or own call number . . . . . . . . . . . . . . . . . . . . . . . .
43
37
Telephoning with convenience
Using the telephone book
Dialing a call number from the telephone book
Call up the telephone book.
N
or
Press a digit key with letters or a programmed function key to enter the
first letter of the name, such as N.
Scroll to the desired menu item, e.g. Nadine
069123456
Lift the handset.
Entering a new call number in the telephone book
Call up the telephone book.
Scroll to the New
entry
menu item.
Confirm your selection and enter the new data.
Scroll to the menu item Store or Store
then further entry
.
Confirm your selection.
Reallocating the redial in the telephone book
Press the redial key repeatedly until the desired call number appears.
Scroll to the Reallocate
to telephone book
menu item.
Confirm your selection.
i
• If you would like to use the ”Continue” display key with the main telephone book
(METB), you can have this feature set up by your TENOVIS Service.
38
Telephoning with convenience
Using the telephone book
Viewing entries in the telephone book
Call up the telephone book.
Scroll to the Display
lists
menu item.
Confirm your selection.
Scroll to the desired item, e.g. Destination
keys .
Confirm your selection. You will see all entries that are assigned to destination.
keys.
Editing entries in the telephone book
Call up the telephone book.
N
or
Press a digit key with letters or a programmed function key to enter the
first letter of the name, such as N.
Scroll to the desired menu item, e.g. Nadine
069123456
Confirm your selection.
Scroll to the Modify
entry
menu item.
Confirm your selection. You can now alter the entry.
Scroll to the Store menu item.
Confirm your selection.
i
• A caller’s name is shown in the display if their name and number are stored in
you telephone book. This only works if both telephone number and area code
are stored in your telephone book, even if the caller lives within the same area
code.
39
Telephoning with convenience
Using the telephone book
Storing a number as a note
During a call:
Call up the telephone book.
Scroll to the New
entry
menu item.
Confirm your selection and enter the call number of the caller.
Scroll to the Allocation menu item.
Confirm your selection.
Scroll to the Note menu item.
Confirm your selection.
Scroll to the Store menu item.
Confirm your selection.
40
Telephoning with convenience
Using the telephone book
Assigning a call number in the telephone book to a destination key
Call up the telephone book.
N
or
Press a digit key with letters or a programmed function key to enter the
first letter of the name, such as N.
Scroll to the desired menu item, e.g. Nadine
069123456
Confirm your selection.
Scroll to the Modify
entry
menu item.
Confirm your selection.
Scroll to the ”Allocation” menu item.
Confirm your selection.
Scroll to the Destination
1 to 64
menu item.
Confirm your selection.
Press the desired destination key.
Scroll to the Assign menu item.
Confirm your selection.
Scroll to the Store menu item.
Confirm your selection.
i
• If a destination key is already assigned to a function, the old content will be
overwritten by the new entry. The old content is stored with the allocation ”Only
telephone book” entry.
41
Telephoning with convenience
Using the telephone book
Storing a call number in the telephone book as a DSS destination Call up the telephone book.
N
or
Press a digit key with letters or a programmed function key to enter the
first letter of the name, such as N.
Scroll to the desired menu item, e.g. Nadine
069123456
Confirm your selection.
Scroll to the Modify
entry
menu item.
Confirm your selection.
Scroll to the ”Allocation” menu item.
Confirm your selection.
Scroll to the DSS
destinations
menu item.
Confirm your selection.
Press the desired key on the DSS module.
Scroll to the Assign menu item.
Confirm your selection.
Scroll to the Store menu item and
confirm your selection.
i
• If you select ”DSS priority destinations” instead of ”DSS destinations” in the
”Allocation” menu item, your telephone will automatically activate the handsfree
mode when you press the Direct call key. This will be ignored if the called
subscriber deactivated the Second call. You can then still speak to them even if
it’s busy. Press the Direct call key once more. This is only possible if you have
the corresponding cut--in access permissions. When using the direct call
destinations the LED will show you if the subscriber is free (LED off) or busy
(LED on). You can find further information on the DSS module on Page 134.
42
Telephoning with convenience
Using the telephone book
Storing an emergency number or own call number
Call up the telephone book.
N
or
Press a digit key with letters or a programmed function key to enter the
first letter of the name, such as N.
Scroll to the desired menu item, e.g. Nagel
2345
Confirm your selection.
Scroll to the Modify
entry
menu item.
Confirm your selection.
Scroll to the ”Allocation” menu item.
Confirm your selection.
Scroll to the menu item Own
Individual
number
or
emergency number (Destination
1...16) .
Confirm your selection.
Press the desired destination key (only for ”Indiv. emerg. number”).
scroll to menu item Assign (only for ”Indiv. emerg. number”).
Confirm selection (only for ”Indiv. emerg. number”).
Scroll to the Store menu item.
Confirm your selection.
i
• The emergency number can be dialed even when the telephone is locked.
43
Telephoning with convenience
Storing all incoming calls (Talk list)
The talk list stores a maximum of 10 subscriber call numbers from which you have
been called and which you have talked to. The most recent entry will be at the top of
the list. You can call up call numbers selectively and, if desired, dial immediately.
Call numbers from the talk list can easily be stored in the telephone book.
John
31.05 10:56
Benning18.05 12:13
Voss
04.05 08:16
Dann
04.05 07:42
Displaying and selecting the talk list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
45
Deleting an entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
45
Deleting all entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
46
Adding a call number to the telephone book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
46
44
Telephoning with convenience
Storing all incoming calls (Talk list)
Displaying and selecting the talk list
Scroll to the Display
talk list
menu item.
Confirm your selection.
Scroll to the desired entry, e.g. Sandra
11.02 10:13 .
Confirm your selection.
Scroll to the Dial menu item.
Confirm your selection. Your telephone automatically activates the handsfree
mode. You can then use the phone with the handset on--hook.
Deleting an entry
Scroll to the Display
talk list
menu item.
Confirm your selection.
Scroll to the desired entry, e.g. 069123456 .
Confirm your selection.
Scroll to the Delete menu item.
Confirm your selection.
45
Telephoning with convenience
Storing all incoming calls (Talk list)
Deleting all entries
Scroll to the Display
talk list
menu item.
Confirm your selection.
Scroll to the desired menu item, e. g. 069123456 .
Confirm your selection.
Scroll to the Delete
all entries
menu item.
Confirm your selection.
Adding a call number to the telephone book
Scroll to the Display
talk list
menu item.
Confirm your selection.
Scroll to the desired entry, e.g. Sandra
11.02 10:13 .
Confirm your selection.
Scroll to the Reallocate
to telephone book
menu item.
Confirm your selection. The entry can then be edited in the telephone book.
46
Telephoning with convenience
Querying messages (Voice mail) If your system is connected to a voice mail, callers can leave messages for you
similar to an answering machine. You can check these messages over the telephone.
Message...
Diverting all calls to the voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
48
Check messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
48
Deactivating the call diversion to the voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . .
48
47
Telephoning with convenience
Querying messages (Voice mail) Diverting all calls to the voicemail
Press the ”Divert” function key F2.
Scroll to the Call
div. to
menu item.
...
Enter the internal call number that is assigned to the voice mailin your system.
Confirm your selection.
Check messages
”Server message” appears in the idle display.
Scroll to the Message menu item.
Confirm your selection.
Scroll to the Request
Server message 54041
menu item.
Confirm your selection.
Dialing. You are guided through the operation of the voice mail.
Deactivating the call diversion to the voice mail
Press the ”Divert” function key F2.
Deactivating the call diversion to the voice mail
Confirm your selection.
48
Telephoning with convenience
View call charges
All call charges incurred since the last reset are stored and totalled in your telephone system. You can view the charges for your last four calls and delete the
entries.
It is also possible to display the current call charges during a conversation in units,
DM or Euros.
Your telephone system can also separately meter and bill the call charges for single
projects or private calls.
View call charges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
50
Switching the call charges display to Euros . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
50
Switching the charges display to units . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
50
Metering the call charges for private calls and projects - . . . . . . . . . . . . . . . . . .
51
49
Telephoning with convenience
View call charges
View call charges
Scroll to the Charges menu item.
Confirm your selection.
Switching the call charges display to Euros
Scroll to the Charges menu item.
Confirm your selection.
Scroll to the Convert
to Euro
menu item.
Confirm your selection.
Select the currency DEM .
Confirm your selection.
Switching the charges display to units
Scroll to the Charges menu item.
Confirm your selection.
Scroll to the Display
units
menu item.
Confirm your selection.
• Use the ”Disable conversion” function to switch from Euros to DM.
50
i
Telephoning with convenience
View call charges
Metering the call charges for private calls and projects So you want to dial a call number with a project or private PIN.
...
Enter the external line code that has been assigned for dialing with a
project or private code in your telephone system e.g. ”1”. This external line code can
contain between 1 and 5 digits.
...
Enter the code that has been assigned for private use or the respective project, for example ”3433”. This code can contain between 1 and 9 digits.
...
Enter the desired call number.
Lift the handset. The charges for this call will then be metered and billed in the
system for the respective project or private code.
i
• For security reasons the code is not shown in the display or when the redial
function is being used. The PIN cannot be stored in the telephone book. If you
want to dial a call number from the call list with a project code, you will need to
enter the external line code and the project code in the display of the call list
manually.
51
Telephoning with convenience
Reminding yourself (Appointments)
Your telephone can remind you of important appointments. Up to ten appointments
can be entered. You can choose whether you want to be reminded just once or
every day.
You hear a signal tone to remind you of the appointment and see the text you entered for this appointment.
You can selectively delete the stored appointments.
Entering a new appointment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
53
View appointment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
53
Reminder message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
54
Deleting an appointment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
54
52
Telephoning with convenience
Reminding yourself (Appointments)
Entering a new appointment
Scroll to the Appointments menu item.
Confirm your selection.
Scroll to the Specify
appointment
menu item.
Confirm your selection and enter the new appointment and text.
Scroll to the Store menu item.
Confirm your selection. The following message appears in the idle display:
Appointment activated .
View appointment
Scroll to the Appointments menu item.
Confirm your selection. The appointments already entered are displayed.
”+” indicates, that the appointment is activated and ”t” indicates that the appointment
is set to ”daily”.
• The maximum text length is 26 characters.
i
• If your telephone has digit keys without alphabetic labeling, use the display
keys to enter the letters.
53
Telephoning with convenience
Reminding yourself (Appointments)
Reminder message
A signal tone will sound at the appropriate time and the appointment message appears in the display.
Press the Enter key to turn off the signal tone. The following message appears
in the idle display: Appointment expired .
Deleting an appointment
Scroll to the Appointments menu item.
Confirm your selection.
Scroll to the desired appointment, e.g. +22.07.99
15:00 .
Confirm your selection.
Scroll to the Delete
appointment
menu item.
Confirm your selection.
i
• Appointment times already reached flash in the ”Appointments” menu.
54
Telephoning with convenience
Sending and receiving texts
You can send a short message to one or more people. You have up to 10 texts
available to you.
-- 7 prepared texts that you can edit or add to and
-- 3 texts which you can compose yourself.
You can also receive texts. The mailbox is a call list for texts. Callers can leave up
to 10 Minimails here. The display will indicate that you have received a Minimail.
Meeting 14:30
...
Selecting and sending prepared text messages . . . . . . . . . . . . . . . . . . . . . . . . . . .
56
Editing and sending a prepared text message . . . . . . . . . . . . . . . . . . . . . . . . . . . .
57
Composing and sending your own text message . . . . . . . . . . . . . . . . . . . . . . . . . .
58
Sending a text message to all subscribers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
59
Viewing and deleting received text messages . . . . . . . . . . . . . . . . . . . . . . . . . . . .
60
55
Telephoning with convenience
Sending and receiving texts
Selecting and sending a prepared text message
Scroll to the Message menu item.
Confirm your selection.
Scroll to the Send
Minimail
menu item.
Confirm your selection.
Scroll to the desired entry, e.g. Meeting
...
00:00 00.00
Complete the entry, i.e. enter the date and time.
Confirm the entry.
...
Enter the call number of the recipient.
Confirm your selection. ”+” indicates, that the subscriber has been selected.
Scroll to the Send
Minimail
menu item.
Confirm your selection. The display indicates if your message has been successfully transfered:
”?”:
The message is being sent.
”+”:The message has reached its destination.
”--”:
The subscriber could not be reached.
i
• You can set the language of the prepared Minimail texts according to your
needs. The available languages are English, German, Italian and French.
For further information see the Chapter ”Audio settings, contrast and language”
(→ S. 129).
56
Telephoning with convenience
Sending and receiving texts
Editing and sending a prepared text message
Scroll to the Messages: menu item.
Confirm your selection.
Scroll to the Send
Minimail
menu item.
Confirm your selection.
Scroll down through all texts to the Edit menu item.
Confirm your selection. The texts which can be edited are shown in the display.
You can then edit the texts or simply overwrite them.
Confirm the entry.
...
Enter the call number of the recipient.
Confirm the entry. ”+” indicates, that the subscriber has been selected.
Scroll to the Send
Minimail
menu item.
Confirm your selection. The display indicates if your message has been successfully transfered:
”?”:
The message is being sent.
”+”:The message has reached its destination.
”--”:
The subscriber could not be reached.
i
• You can set the language of the prepared Minimail texts according to your
needs. The available languages are English, German, Italian and French.
For further information see the Chapter ”Audio settings, contrast and language”.
(→ S. 129).
57
Telephoning with convenience
Sending and receiving texts
Composing and sending your own text message
Scroll to the Message menu item.
Confirm your selection.
Scroll to the Send
Minimail
menu item.
Confirm your selection.
Scroll down through all texts to the Edit menu item.
Confirm your selection.
Scroll down to a free line. and enter your message.
Confirm the entry.
...
Enter the call number of the recipient.
Confirm your selection. ”+” indicates, that the subscriber has been selected.
Scroll to the Send
Minimail
menu item.
Confirm your selection. The display indicates if your message has been successfully transfered:
”?”:
The message is being sent.
”+”:The message has reached its destination.
”--”:
The subscriber could not be reached.
i
• If your telephone has digit keys without alphabetic labeling, use the display
keys to enter the letters.
58
Telephoning with convenience
Sending and receiving texts
Sending a text message to all subscribers
Scroll to the Message menu item.
Confirm your selection.
Scroll to the Send
Minimail
menu item.
Confirm your selection.
Scroll to the desired entry.
...
Complete the entry, i.e. enter the date and time.
Confirm the entry.
...
Enter the call numbers of the desired recipients.
Scroll to the Send
Minimail to all
menu item.
Confirm your selection. The display indicates if your message has been successfully transfered:
”?”:
The message is being sent.
”+”:The message has reached its destination.
”--”:
The subscriber could not be reached.
59
Telephoning with convenience
Sending and receiving texts
Viewing and deleting received text messages
The following message appears in the idle display: New
Scroll to the New
Mailbox entry
Mailbox entry .
menu item.
Confirm your selection.
Scroll to the desired text message, e.g. Meeting
14:00 14.01
Confirm your selection.
Scroll to the Delete menu item.
Confirm your selection.
i
• You can view the mailbox at any time, even when it does not contain any new
messages. To do this, select the ”Messages” menu item and then select the
”View Mailbox” command.
60
Telephoning with convenience
Locking the telephone
You can protect the telephone against unauthorised use by locking it with a PIN
(Personal Identification Number). You can enter this PIN yourself and also change it
at any time. Others will then only be able to use your telephone for dialing internal
or emergency numbers and to accept calls, depending on the locking level.
You can choose from 5 different locking levels (not included as standard, if required,
please refer to the TENOVIS Service).
Setting / changing the PIN (Personal Identification Number) . . . . . . . . . . . . . . . .
62
Locking the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
62
Unlocking the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
63
Specifying the locking level - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
63
61
Telephoning with convenience
Locking the telephone
Changing the PIN (Personal Identification Number)
Scroll to the Lock menu item.
Confirm your selection.
Scroll to the Set
PIN
menu item.
Confirm your selection.
...
Enter the current PIN. This step is dropped when you enter your PIN
for the first time.
...
Enter the new PIN.
...
Enter the PIN again to confirm.
Scroll to the Store menu item.
Confirm your selection.
Locking the telephone
Scroll to the Lock menu item.
Confirm your selection.
Scroll to the Locking
the telephone
menu item.
Confirm your selection.
i
• The PIN can contain four to six digits. If your telephone has a local lock, then the
PIN has to have four digits. Upon entering the PIN for the first time, you will need
to enter a number not less than 2000. If your telephone is locked at the system,
the PIN can contain four to six digits.
Should questions arise, please ask your TENOVIS Service.
62
Telephoning with convenience
Locking the telephone
Unlocking the telephone
In the idle display:
Scroll to the Telephone
locked
entry.
Confirm your selection.
...
Enter the current PIN. If you enter an incorrect PIN three consecutive
times, the telephone is blocked for the next 15 minutes.
Specifying the locking level Scroll to the Lock menu item.
Confirm your selection.
Scroll to the Specify
locking level
menu item.
Confirm your selection.
Press the desired locking level, e.g. 2.
Emergency and internal calls .
Confirm your selection.
i
• The PIN can contain four to six digits. If your telephone has a local lock, then the
PIN has to have four digits. Upon entering the PIN for the first time, you will need
to enter a number not less than 2000. If your telephone is locked at the system,
the PIN can contain four to six digits.
Should questions arise, please ask your TENOVIS Service.
• The ”Specify locking level” function is not includied as standard. If necessary,
refer to the TENOVIS Service.
63
Using the telephone with partners
Using the telephone with partners The Tenovis Service can connect up to 16 telephones of your system with each
other to form a partner group. The display provides information on the activities of
each partner. You can set your telephone to sound a short tone whenever one of
your partners receives a call (Partner beep).
By simply pressing a few keys you can also set and delete partner diversions. A
”Deputy” function key must be set for this.
Table of Contents
Information in the partner display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
65
Calling a partner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
65
Answering a call to a partner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
65
Diverting calls from one partner to another . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
66
Switching diversion on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
66
Activating partner beep . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
67
Forming a partner group - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
68
Reducing a partner group - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
69
Restricting partner signaling - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
70
Allowing partner signaling - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
70
Assigning partners to different destination keys . . . . . . . . . . . . . . . . . . . . . . . . . . .
71
Assigning a partner to the DSS module - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
72
Deactivating the partner display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
73
Labeling partner fields with text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
73
Setting a deputy key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
74
Engaging a line for a partner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
75
Making a connection for a partner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
75
64
Using the telephone with partners
Using the telephone with partners Information in the partner display
A
"
A
A
or
A
Flashes alternately with the partner display: The partner is being called.
Flashes alternately with the partner display: A partner is being called, for
whom a partner diversion has been set up.
flashes alternately with the partner display: Partner is being called simultaneously by two different callers.
The partner is making a call.
flashes alternately with the partner display: The partner is making a call
and is being called simultaneously.
The partner has set up partner diversion.
Partner diversion is set up to this partner.
Partner display or partner beep is activated.
These characters only appear during setup of the partner beep!
Dial the A if you want the usual ringing tone,
A if you want the alerting tone.
Calling a partner
Press the key for the desired partner.
Lift the handset.
Answering a call to a partner
A partner telephone rings and the corresponding display flashes:
Press the partner key and wait until the call reaches you.
Lift the handset.
i
• It is possible that your telephone has been set up for Multiline instead of for
partner functions. If this is the case, then the partner functions are not available.
Please ask the TENOVIS Service for help.
65
Using the telephone with partners
Using the telephone with partners Diverting calls from one partner to another
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Partners menu item.
Confirm your selection.
Press the key for the partner from whom you are diverting the call.
Press the key for the partner to whom you want to divert it.
Scroll to the Store menu item.
Confirm your selection. The partner diversion is set for the phone. You can
activate it at any time.
Switching diversion on and off
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Partners menu item.
Confirm your selection.
Scroll to the Partner
diversion on
or Partner
diversion off
menu items .
Confirm your selection.
i
• It is possible that your telephone has been set up for Multiline instead of for
partner functions. If this is the case, then the partner functions are not available.
Please ask the TENOVIS Service for help.
66
Using the telephone with partners
Using the telephone with partners Activating partner beep
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Partners menu item.
Confirm your selection.
Scroll to the Set
partner beep
menu item.
Confirm your selection.
Press the key for the partner (or partners) to switch on the partner beep.
i
• It is possible that your telephone has been set up for Multiline instead of for
partner functions. If this is the case, then the partner functions are not available.
Please ask the TENOVIS Service for help.
67
Using the telephone with partners
Using the telephone with partners Forming a partner group Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Partners menu item.
Confirm your selection.
Scroll to the Expand
partner group
menu item.
Confirm your selection.
...
Enter the call number of the subscriber to be added to the partner
group.
Confirm the entry.
i
• It is possible that your telephone has been set up for Multiline instead of for
partner functions. If this is the case, then the partner functions are not available.
Please ask the TENOVIS Service for help.
• The call numbers of the subscribers to the partner groups need to be set
by TENOVIS Service.
68
Using the telephone with partners
Using the telephone with partners Reducing a partner group Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Partners menu item.
Confirm your selection.
Scroll to the Reduce
partner group
menu item.
Confirm your selection.
Press the key for the partner to be removed from the group.
i
• It is possible that your telephone has been set up for Multiline instead of for
partner functions. If this is the case, then the partner functions are not available.
Please ask the TENOVIS Service for help.
69
Using the telephone with partners
Using the telephone with partners Restricting partner signaling Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Partners menu item.
Confirm your selection.
Scroll to the Restrict
signaling
menu item.
Confirm your selection. The partners can no longer see in their display if you
are making a call, being called, if call diversion is activated for your phone, etc.
Allowing partner signaling Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Partners menu item.
Confirm your selection.
Scroll to the Allow
signaling
menu item.
Confirm your selection. The partners can now see in their displays whether you
are making a call, being called, using call diversion, etc.
i
• It is possible that your telephone has been set up for Multiline instead of for
partner functions. If this is the case, then the partner functions are not available.
Please ask the TENOVIS Service for help.
• The ”Restrict partner signaling” function has to be enabled by the TENOVIS
Service.
70
Using the telephone with partners
Using the telephone with partners Assigning partners to different destination keys
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Partners menu item.
Confirm your selection.
Scroll to the Set
partner position
menu item.
Confirm your selection.
Press the key for the partner to be assigned to a different key.
Press the partner or destination key to which you wish to reassign the partner.
i
• It is possible that your telephone has been set up for Multiline instead of for
partner functions. If this is the case, then the partner functions are not available.
Please ask the TENOVIS Service for help.
71
Using the telephone with partners
Using the telephone with partners Assigning a partner to the DSS module Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Partners menu item.
Confirm your selection.
Scroll to the Set
partner position
menu item.
Confirm your selection.
Scroll to the Partner
on the DSS module
menu item.
Confirm your selection. The partners are transferred to the top row of keys of
the DSS module in their current order.
i
• It is possible that your telephone has been set up for Multiline instead of for
partner functions. If this is the case, then the partner functions are not available.
Please ask the TENOVIS Service for help.
• The DSS module is not part of the items delivered as standard.
72
Using the telephone with partners
Using the telephone with partners Deactivating the partner display
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Partners menu item.
Confirm your selection.
Scroll to the Set
partner display
menu item.
Confirm your selection.
Press the desired partner key (or several keys). The black triangle disappears.
Labeling partner fields with text
Press the desired partner key.
Scroll to the Edit menu item.
Confirm your selection, then enter the desired text.
Scroll to the Store menu item.
Confirm your selection. The display shows the first four letters of the text.
i
• It is possible that your telephone has been set up for Multiline instead of for
partner functions. If this is the case, then the partner functions are not available.
Please ask the TENOVIS Service for help.
• ”Labeling partner fields with text” The ”Direct dial: Destin.” function may not be
activated during the procedure described above.
You can also label the partner fields via the telephone book: Find the desired
partner entry in the telephone book, edit (or enter the desired text) and store.
73
Using the telephone with partners
Using the telephone with partners Setting a deputy key
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Partners menu item.
Confirm your selection.
Scroll to the Set
deputy key
menu item.
Confirm your selection.
Press the key of the partners for whose calls are to be diverted.
Scroll to the Return menu item.
Confirm your selection.
Press the key of the partners to whom the calls are to be diverted.
Confirm your selection. The calls for the partners selected are now diverted to
that partner. This diversion destination can also be your own call number.
You can now set a function key called ”Deputy key”. This key will switch the call
diversions in the idle display in the following manner:
Press key once: Setting a selective partner diversion
Press key twice: Deleting the selective partner diversion
i
• It is possible that your telephone has been set up for Multiline instead of for
partner functions. If this is the case, then the partner functions are not available.
Please ask the TENOVIS Service for help.
• For more information on assigning function keys, see Chapter ”Setting
function keys” on Page 97.
74
Using the telephone with partners
Using the telephone with partners Engaging a line for a partner
You can make a connection for a partner telephone from your own phone within a
partner group. E. g. a secretary can make a connection for her boss. A ”Boss” function key must be set on the secretary’s telephone for this.
BOSS
Press the ”Boss” function key.
PA01
Press the key for the partner for whom you wish to engage a line, e.g.
”Partner 01” The status message ”line busy” appears on the display of the partner
telephone The partner can carry on phoning. You can now make a connection for
him. Calls for the partner are diverted to your phone.
Making a connection for a partner
You have engaged a line for a partner telephone and want to make a connection for
this partner.
...
Enter the desired call number.
When the subscriber answers:
Initiate refer--back.
PA01
Press partner key e.g. ”Partner 01”.
Replace the handset. The partner is then connected with the other partner.
Your own telephone is then free again. The partner call diversion is now deactivated.
i
• It is possible that your telephone has been set up for Multiline instead of for
partner functions. If this is the case, then the partner functions are not available.
Please ask the TENOVIS Service for help.
• If you have picked up the handset and then replaced it, the line is free again
unless you are using the ”Redial according to time” function.
75
Using the telephone with Multiline
Using the telephone with Multiline The TENOVIS Service has set up the telephone system so that you and each of
your colleagues have access to every line (32 available) in order to make and
answer calls.
The display provides you with information on all lines and calls. The keys of the display act as line keys.
You can also connect a DSS module to have single or all lines displayed.
The following pages provide you with information about the functions that are available for your telephone when using Multiline:
-- How to accept several calls
-- How to put calls on hold (Waiting position)
-- How to simultaneously conduct a refer--back
-- How to pick up calls from your colleagues
-- How to set call diversions
-- How to send text messages (Minimails)
-- How to lock lines
76
Using the telephone with Multiline
Using the telephone with Multiline Table of Contents
Information in the display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
78
Occupying a line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
78
Answering a call to a phone line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
78
Answering calls when you are already on the phone . . . . . . . . . . . . . . . . . . . . . . .
79
Automatic hold (basic setting) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
79
Manual hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
79
Exclusive hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
79
Initiating refer--back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
80
Initiating a conference via the phone lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
80
Setting call diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
81
Setting additional call diversions - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
81
Deactivating call diversion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
82
Dialing a number from the local call list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
83
Dialing a number from the central call list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
83
Locking a line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
84
Unlocking a line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
84
Placing all lines on the DSS module - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
85
Assigning lines to different line keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
86
Activating line beep . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
87
Setting the info display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
88
Sending a Minimail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
89
Switching the line display on / off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
90
77
Using the telephone with Multiline
Using the telephone with Multiline Information in the display
Display
Meaning
Call number / name
Your telephone is idle
Call number / name +
A colleague is making a call (Connection)
Your own call
Call number / name flashes
You are receiving a call
with
Call number / name
hold
Call number / name
hold-recall according to time
Call number / name
Exclusive hold
flashes slowly, ”HOLD” message
flashes with
+
flashes slowly, ”EXHD” message
Call number / name flashes
with ”EX” message +
Exclusive hold-Recall according to time
+
Occupying a line
Press the desired line key.
Lift the handset. The line is occupied. You can now call a subscriber as usual.
Answering a call to a phone line
A telephone rings. The corresponding line display flashes.
Press the line key. The call on this line is diverted to you. Your phone rings.
You can now answer the call.
i
• Four spaces per Multiline key are provided for information in the display fields.
If the name of the line is known, the first four characters of this name are
displayed. Otherwise, the last four digits of the line number are displayed.
78
Using the telephone with Multiline
Using the telephone with Multiline Answering calls when you are already on the phone
Press the line key for the call you want to pick up. The connection is put on
hold (see ”Automatic hold (basic setting)”).
Answering the call depends on the settings of your phone (see ”Set info display”). If
the automatic hold was deactivated by the service technician, then the connection is
lost.
Automatic hold (basic setting)
You are making a call and want to retrieve a different call
Press the desired line key. The current connection is placed on hold and you
are connected with the next caller.
Manual hold
You want to put a call on hold
Press the ”Hold” function key F1.
This function is only available when there is no ”refer--back” (i.e. consultation) existing for this call. If that should be the case, an info window with the message ”Function not possible” appears.
Exclusive hold
You want to put a call on exclusive hold
Press the ”Exclusive Hold” function key F2.
Opposed to the ”Hold” function, no other subscriber can pick up this connection.
This function is only available when there is no ”refer--back” (i.e. consultation) existing for this call. If that should be the case, an info window with the message ”Function not possible” appears.
79
Using the telephone with Multiline
Using the telephone with Multiline Initiating refer--back
During a call:
Initiate refer--back. The caller is waiting.
...
Enter the number of the subscriber whom you want to consult. Once
the refer--back subscriber has answered the call, you can initiate a conference (see
Page 29).
Initiating a conference via the phone lines
Setting up a conference via phone lines is only possible if an active connection and
a connection on hold have been made.
Press the function key ”Conference”.
Press the line key of the connection on hold (must happen within 3 seconds).
i
• You can set up your telephone in such a way that you only have to press the
destination key (not the line key) of the subscriber whom you would like to
consult. That subscriber is called immediately, without your having to press the
”Refer--back” key.
• No Multiline functions are available during a consultation or conference. The
following functions are thus not possible during a refer--back connection or
conference:
-- manual hold,
-- retrieve waiting subscriber,
-- pick up a call from another line,
-- occupy a new line.
In these cases, an info window will appear with the message ”Function not
possible”. The Multiline functions are completely usable again when the
consultation or refer--back is ended.
• For more information on assigning function keys, see Chapter ”Setting
function keys” on Page 97.
80
Using the telephone with Multiline
Using the telephone with Multiline Setting call diversion
Scroll to the Call
diversion
menu item.
Confirm your selection.
Press a line key for the call number assigned to you, for which you want to set
up call diversion. This step is omitted if you only have your own call number.
Scroll to the Call
...
div. to
or Call
div. busy
menu items.
Enter the internal call number to which the calls are to be diverted.
Confirm your selection. The display shows you the status message ”Div xxxx
for Lxxx” or ”Div busy xxxx for Lxxxx” and the LED illuminates.
Setting additional call diversions Scroll to the Call
diversion
menu item.
Confirm your selection.
Press the line key for another call number allocated to you, for which you want
to set call diversion.
Scroll to the Call
...
div. to
or Call
div. busy
menu items.
Enter the internal call number to which the calls are to be diverted.
Confirm your selection. The display shows the status message ”Div. enabled”
and the LED stays illuminated.
i
• ”Setting additional call diversion” is only possible if you have at least two own
phone numbers.
• If you have several call diversions set up, you can have these displayed by
selecting the ”Call diversions enabled” status display.
81
Using the telephone with Multiline
Using the telephone with Multiline Deactivating call diversion
Scroll to the Call
diversion
menu item.
Confirm your selection.
Press the line key for which the call diversion is to be disabled. His step is
omitted if you only have one call number.
.
Select the active call diversion (indicated by ”+”).
Confirm your selection.
82
Using the telephone with Multiline
Using the telephone with Multiline Dialing a number from the local call list
A call on a line assigned to you has not been answered.
”New call list entry” appears in the idle display.
Scroll to the New
entry in call list
menu item.
Confirm your selection.
Scroll to the desired entry. The right--hand side of the display shows you which
line assigned to you received the call.
Lift the handset.
Dialing a number from the central call list
A line that has been not been allocated to either you or one of your colleagues received a call that was not answered.
”New call list entry Line” appears in the idle display.
Scroll to the Call
list entry for new line
menu item.
Confirm your selection. You can now see which lines contain call list entries.
Scroll to the desired selection line, e.g. Call
list entry LT04 .
Confirm your selection. You can now see the call list data for the selected line.
Scroll to the desired entry.
Lift the handset.
i
• It is not possible to delete an entry from the central call list. The call list entries
are automatically deleted from the call list after a connection has been made.
83
Using the telephone with Multiline
Using the telephone with Multiline Locking a line
Scroll to the Lock menu item.
Confirm your selection.
Press a line key for the call number assigned to you that you want to lock. This
step is omitted if you only have your own call number.
Scroll to the Lock menu item.
Confirm your selection. The display shows you how many of your own call
numbers are locked.
Unlocking a line
Scroll to the Lock menu item.
Confirm your selection.
Press the line key of the line you want to unlock.
This step is omitted if you have only one own call number.
...
Enter the current PIN for this line.
• Locking a line blocks the local functions of the telephone.
i
• The ”Lock line” function is only available if all subscribers in the Multiline group
have the same PIN length for the central lock (system lock). Should questions
arise, please ask your TENOVIS Service.
84
Using the telephone with Multiline
Using the telephone with Multiline Placing all lines on the DSS module Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Line
function
menu item.
Confirm your selection.
Scroll to the Set
line position
menu item.
Confirm your selection.
Scroll to the Lines
on DSS module
menu item.
Confirm your selection. All existing lines are only signaled on the DSS module
by light diodes.
Light diode
Connection
off
on
on
flashing quickly
flashing slowly
flashing quickly
flashing slowly
flashing quickly
free (idle status)
connection
your own call
call
hold
hold-recall according to time
exclusive hold
excl. hold - recall according to time
i
• By selecting the ”Lines on telephone” menu item you can display the first 16
lines on the telephone. Lines 17 to 32 are not available.
• The DSS module is not part of the items delivered as standard.
85
Using the telephone with Multiline
Using the telephone with Multiline Assigning lines to different line keys
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Line
function
menu item.
Confirm your selection.
Scroll to the Set
line position
menu item.
Confirm your selection.
Press the line key which you want to assign to a different key.
Press the line or destination key to which it is to be assigned. The line is now
assigned to a new key.
i
• If the desired line is not shown in the display then you can display it with the
corresponding menu items ”Line 17-32” or , ”Line 1-16”.
• If you have a DSS module, you can also place individual lines on the DSS
module, or from the DSS module back onto the line or destination keys of the
telephone.
86
Using the telephone with Multiline
Using the telephone with Multiline Activating line beep
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Line
function
menu item.
Confirm your selection.
Scroll to the Set
line beep
menu item.
Confirm your selection.
Press the desired line key repeatedly until every line has been signaled according to your needs.
The following signals are available:
A
A
If you want an alerting tone for the chosen
line, press the line key once to select a
small triangle.
If you want normal ringing for a chosen
line, press the key twice to select a large
triangle.
• Only those lines which you have specified are shown in the display.
i
87
Using the telephone with Multiline
Using the telephone with Multiline Setting the info display
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Line
function
menu item.
Confirm your selection.
Scroll to the Set
info display
menu item.
Confirm your selection. You can now specify whether you want to retrieve a
call directly or pick up a calling/on--hold line via an info query. Each type requires its
own operating procedures:
Info Retrieve on:
1. Press the line key of the connection on--hold.
(Display: ”HOLD”).
The call number of the caller on hold is shown in the display.
2. Select the ”Accept call” menu item and press ”Enter”,
or lift the handset.
The telephone connection is established.
Info Retrieve off:
Press the line key of the connection on hold
(Display: ”HOLD”, handsfree mode is activated),
or lift the handset.
The telephone connection is established.
Info Answer call:
1. Press the line key indicating the call. The display contains information on the caller.
2. Select the ”Accept call” menu item and press ”Enter”,
or lift the handset.
The telephone connection is established.
Info Answer call off:
Press the line key indicating a call (handsfree mode is activated)
or lift the handset.
The telephone connection is established.
88
Using the telephone with Multiline
Using the telephone with Multiline Sending a Minimail
Scroll to the Message menu item.
Confirm your selection.
Scroll to the Send
Minimail
menu item.
Confirm your selection.
Scroll to the desired entry, e. g. Meeting
...
00:00 00.00
Complete the entry, i.e. enter the date and time.
Confirm the entry.
...
Enter the call number of the recipient.
Confirm your selection. ”+” indicates, that the subscriber has been selected.
Press the line key for a call number allocated to you, for which you want to
send a Minimail. This step is omitted if you only have one call number or wish to
send a minimail using your first call number.
Scroll to the Send
Minimail
menu item.
Confirm your selection. The display indicates if your message has been successfully transferred:
“?”:
The message is being sent.
”+”:The message has reached its destination.
”--”:
The subscriber could not be reached.
89
Using the telephone with Multiline
Using the telephone with Multiline Switching the line display on /off
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Line
function
menu item.
Confirm your selection.
Press the desired line key that is to be or is not to be displayed. The black
triangle disappears.
90
Customise your telephone
Changing the mode of operation
You can change the mode of operation according to your needs. There are three
different ways the menus can be displayed.
-- Simple mode: Your telephone is preset to the simple mode. If you don’t yet feel to
certain about using your phone you can have all selectable functions displayed.
The modes of operation described in this manual refer to the simple mode.
-- Standard mode: In this mode your telephone os set so that no functions are listed
in the main menu which are assigned to set or freely programmable
keys.
-- Soft key mode: If you are familiar with the use of this telephone you can switch to
the soft key mode. While using the telephone all functions are shown by using the
display keys rather than being shown as menu items. For example, to change the
handset volume, press one of the two corresponding display keys. In the idle display you will see the menu selection as usual.
Changing the mode of operation
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Telephone
settings
menu item.
Confirm your selection.
Scroll to the ”Mode of operation” menu item.
Confirm your selection.
Select the desired mode of operation.
Confirm your selection.
91
Customise your telephone
Silence the telephone
You can deactivate normal ringing, the signal tone and VIP ringing if, for example,
you are in a meeting. An incoming call is then indicated only by the alerting tone.
Deactivating the ringing / signal tone / VIP tone
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Further
Settings:
menu item.
Confirm your selection.
Scroll to the Silence
the telephone
menu item.
Confirm your selection.
Scroll to the desired menu item, e.g. ”Ringing”.
Switching the desired tone to ”off”.
Activating the ringing / signal tone / VIP tone
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Further
settings:
menu item.
Confirm your selection.
Scroll to the Silence
the telephone
menu item.
Confirm your selection.
Scroll to the desired menu item, e.g. ”Ringing”.
Switching the desired tone to ”on”.
92
Customise your telephone
Taking a call elsewhere (Following) You can also use another telephone to set up call diversion for your own phone.
You first have to prepare this function on your own telephone.
The process is set, activated and deactivated with particular codes.
Please contact your TENOVIS Service for the valid codes.
Table of Contents
Preparing the following process on your own telephone . . . . . . . . . . . . . . . . . . . .
94
Activating the following process on another telephone . . . . . . . . . . . . . . . . . . . . .
94
Deactivating the following process on your own telephone . . . . . . . . . . . . . . . . .
95
Deactivating the following process on another telephone . . . . . . . . . . . . . . . . . . .
95
93
Customise your telephone
Taking a call elsewhere (Following) Preparing the following process on your own telephone
Lift the handset.
Press the Star key and enter the code, e.g. ”13”.
Replace the handset.
Activating the following process on another telephone
At another phone:
Lift the handset.
Press the Star key and enter the code, e.g. ”14”.
...
Dial your own call number.
Replace the handset. Calls to your telephone are then diverted to the other
phone.
94
Customise your telephone
Taking a call elsewhere (Following) Preparing the following process on your own telephone
Lift the handset.
Press the Hash key and enter the code, e.g. ”13”.
Replace the handset.
Deactivating the following process on another telephone
At another phone:
Lift the handset.
Press the Hash key and enter the code, e.g. ”14”.
...
Dial your own call number.
Replace the handset.
95
Customise your telephone
Double Call
Your telephone and another telephone ring simultaneously for the same incoming
call.
Double call is set, activated and deactivated with particular codes.
Setting a Double Call destination
Lift the handset.
Press the Star key and, for example, enter the code ”33”.
...
Enter the call number of your Double Call destination.
Press the Hash key.
Replace the handset.
Activating the Double Call
Lift the handset.
Press the Star key and, for example, enter the code ”34”.
Replace the handset.
Deactivating the Double Call
Lift the handset.
Press the Hash key and, for example, enter the code ”34”.
Replace the handset.
96
Customise your telephone
Setting function keys
You can assign frequently used functions to the function keys F1 -- F4 or to the display keys. These functions can then be performed by simply pressing the respective
key.
You can find more information on this subject on Page 138.
Setting function keys
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Set
function keys
menu item.
Confirm your selection.
Press the key to which you want to assign the new function.
select the desired function, e.g. ”Second call”.
Confirm your selection.
Scroll to the Store menu item.
Confirm your selection.
i
• The functions selected no longer appear on the menu in the standard and soft
key modes of operation. The are still shown in simple mode.
97
Customise your telephone
Setting macro functions
You can assign multiple--step macro functions to the function keys of your telephone. This, for example, allows you to activate and deactivate a fixed call diversion
by simply pressing a key.
If you assign a partner diversion to a function key, you can activate the diversion by
simply pressing one key or switch between two set diversion destinations.
Table of Contents
Setting a macro . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
99
Assigning partner diversion to a function key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Enabling a function key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
98
Customise your telephone
Setting macro functions
Setting a macro
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Macro
function setup
menu item.
Confirm your selection.
Select the desired function.
...
Enter the call number to which you want to divert the calls (Call diversion), or from which you want to pick up calls (Call pick--up).
Confirm your selection.
Press the key to which you want to assign the macro function.
Select the desired macro function, e.g. ”Call diversion 1”.
Confirm your selection.
• Each function can be assigned twice.
i
99
Customise your telephone
Setting macro functions
Assigning partner diversion to a function key
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Macro
function setup
menu item.
Confirm your selection.
Select the desired function.
Use the partner keys to enter the call numbers for which you want to set up the
partner diversion.
Call diversion from x to y:
Enter two partners to set up the simple partner diversion. This call diversion can be
activated or deactivated later by simply pressing a key.
Call diversion from x to y or z:
Enter three partners to set up the partner diversion with two destinations. You can
then switch between these two destinations by simply pressing a key.
Confirm your selection.
Press the key to which you want to assign the macro function.
Select the desired macro function.
Confirm your selection.
i
• The partner diversion with two destinations can only be deactivated via the
menu. Call up the main partner menu and select the ”Delete further partner
diversion” menu item. Select the diversion from the list to deactivate the partner
diversion.
100
Customise your telephone
Setting macro functions
Enabling a function key
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Macro
function setup
menu item.
Confirm your selection.
or
Scroll down through all functions or press the ”Enter” key.
Press the key that is to be enabled.
Scroll to the Enable
function key
menu item.
Confirm your selection.
101
Customise your telephone
Telephone settings
You can set your telephone according to your individual needs. This function gives
you the option, for example, to deactivate the Second Call or to set the DTMF pulse
duration. Should questions arise, please ask your TENOVIS Service.
Setting the telephone
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Telephone
settings
menu item.
Confirm your selection.
select the desired menu item, e.g. ”Second call”.
Confirm your selection.
For example, switching the menu item to ”off”.
Confirm your selection.
102
Customise your telephone
Automatic tone dial (DTMF)
Your telephone has been set as standard to send the pressing of a key as a tone
when dialing during a connection. This allows you, for example, to query the voice
mail or to remotely operate the answering machine. These digits are neither displayed nor entered into the redial memory.
Table of Contents
Deactivating the automatic tone dial (DTMF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Re--activating the automatic tone dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
103
Customise your telephone
Automatic tone dial (DTMF)
Deactivating the automatic tone dial (DTMF)
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Telephone
settings
menu item.
Confirm your selection.
Select the ”Auom. Tone dial / DTMF” menu item.
Confirm your selection.
Switch the menu item to ”off”.
Confirm your selection.
Re--activating the automatic tone dial
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Telephone
settings
menu item.
Confirm your selection.
Select the ”Autom. tone dial / DTMF” menu item.
Confirm your selection.
Set the menu item to ”on”.
Confirm your selection.
104
Customise your telephone
Activating the key beep
You can set the telephone to indicate the pressing of a key by a beep (key beep).
Activating the key beep
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Telephone
settings
menu item.
Confirm your selection.
Select the ” Key beep” menu item.
Confirm your selection.
Set the menu item to ”on”.
Confirm your selection.
i
• If you want to deactivate the key beep, simply set the menu item to ”off”.
105
Customise your telephone
Time Zones
The current time of 26 cities can be displayed.
Viewing the time zone
Scroll to the Alternate
time zone
menu item.
Confirm your selection. The display shows the current time of 26 cities.
i
• Due to the varying changeovers between summer and winter times from country
to country, the time which your telephone displays for a particular city may not
correspond to the actual time of that city.
106
Customise your telephone
Private User Mobility With your personal call number you can simply log in to every telephone within your
system. This allows you to use this telephone in the same manner as your own.
This function is secured by a Personal Identification Number (PIN).
To use this function, it has to be enabled iny the system and two function key need
to be assigned with the functions ”Sign up” and ”Sign off”.
Signing up at a telephone / ”Log on”
ON
Press the ”Sign up” function key.
...
Enter your personal call number.
Scroll to the ”Password” menu item.
...
Enter your PIN. The digits are shown as asterisks ” * ” in the display.
Scroll to the Login
user
menu item.
Confirm your selection. The display shows a status message. You are now
signed up at this telephone and can use it in the same manner as your own.
Signing off from the telephone / ”Log off”
OFF
or PUM user: 5595 Smith Press the ”Sign off” function key or select the corresponding status message.
You are now signed off from this telephone. Your personal settings (redial, call
diversion, entered recalls) are deleted.
i
• If you sign up at another telephone, the call and talk lists are not available to you.
• You are automatically signed off if another subscriber signs up to this telephone
with their personal call number.
107
Customise your telephone
Saving personal data
Your personal telephone settings can be stored locally in the telephone unit, as well
as centrally in the system, if enabled by the TENOVIS Service. Your data is protected in the telephone system by a password. The TENOVIS Service can centrally
store or play back your personal telephone data. This can be avoided by blocking
the central data saving.
Table of Contents
Immediate local data saving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Automatic local data saving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Deactivating the local data saving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
110
Centrally saving data immediately - . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
111
Blocking central data saving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
112
108
Customise your telephone
Saving personal data
Immediate local data saving
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Further
Settings:
menu item.
Confirm your selection.
Scroll to the Save
data
menu item.
Confirm your selection.
Scroll to the ”Save data immediately” menu item.
Confirm your selection.
Automatic local data saving
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Further
Settings:
menu item.
Confirm your selection.
Scroll to the Save
data
menu item.
Confirm your selection.
Scroll to the ”Save data at 00:00” menu item.
...
Enter the time when the local data storing is to be executed.
Confirm the entry.
109
Customise your telephone
Saving personal data
Deactivating local data saving
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Further
Settings:
menu item.
Confirm your selection.
Scroll to the Save
data
menu item.
Confirm your selection.
Scroll to the ”Save data on” menu item.
Confirm your selection.
Scroll to the Off menu item.
Confirm your selection.
i
• If you want to reactivate the local data storing, scroll to the ”Data storing off”
menu item and select ”on”.
110
Customise your telephone
Saving personal data
Centrally saving data immediately Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Further
Settings:
menu item.
Confirm your selection.
Scroll to the Save
data
menu item.
Confirm your selection.
Scroll to the ”Save data centrally immediately” menu item.
Confirm your selection.
...
Enter your PIN. The digits are shown as asterisks ” * ” in the display.
The message ”Subscriber data stored centrally” is shown in the display. Your data is
now saved.
111
Customise your telephone
Saving personal data
Blocking central data saving
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Further
Settings:
menu item.
Confirm your selection.
Scroll to the Save
data
menu item.
Confirm your selection.
Scroll to the ”Centrally save data
free” menu item.
Confirm your selection.
Scroll to the Barred menu item.
Confirm your selection.
...
Enter your PIN. The digits are shown as asterisks ” * ” in the display.
Your data can no longer be saved centrally.
i
• If you want to reactivate the local data storing, scroll to the ”Save data centrally
Barred” menu item and select ”Free”.
112
Customise your telephone
Setting VIP functions With appropriate preparations you can set special functions between the telephones
of your system. For this, the pre--settings of the sending and the receiving telephones need to correspond with each other. The following pages will give you
examples for typical uses of the VIP functions. To simplify matters, the sending telephone will be called the ”executive set” and the receiving telephone the ”secretary’s
set” in these examples.
Table of Contents
Automatic call answering (Handsfree answer back) . . . . . . . . . . . . . . . . . . . . . . .
114
Using an executive phone as intercom to the reception area . . . . . . . . . . . . . . .
115
Sending a message from the executive set to the secretary’s set that is busy .
118
Announcements from the executive set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Using the VIP functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Deactivating all VIP functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Deactivating VIP functions for certain telephones . . . . . . . . . . . . . . . . . . . . . . . . . 124
Menu items that prepare your telephone for the reception of VIP calls . . . . . . . . 125
Menu items that prepare your telephone for sending VIP calls . . . . . . . . . . . . . . 126
113
Customise your telephone
Setting VIP functions Automatic call answering (Handsfree answer back)
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Further
Settings:
menu item.
Confirm your selection.
Scroll to the VIP
functions
menu item.
Confirm your selection.
Scroll to the ”Recv. VIP functions” menu item.
Confirm your selection.
...
Enter your PIN. The digits are shown as asterisks ” * ” in the display.
To activate the VIP functions, set the ”Receive VIP functions” menu item to
”on”. If you want VIP functions to be possible with all subscribers, ”Authorised”, if
the VIP functions should only be possible for those subscribers indicated by the
entry ”VIP number yes” in your telephone book.
Confirm your selection.
Scroll to ”Handsfree answer back” menu item.
Confirm your selection.
Set ”Handsfree answer back” to ”On”. The LED begins to flash.
• ”Setting VIP functions” is not part of the items delivered as standard.
114
i
Customise your telephone
Setting VIP functions Using an executive telephone as intercom to the reception area
Setting the executive set:
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Further
Settings:
menu item.
Confirm your selection.
Scroll to the VIP
functions
menu item.
Confirm your selection.
Scroll to the ”Transmit VIP functions” menu item and confirm with
...
.
Enter your PIN.
Set the ”Transmit VIP functions” menu item to ”on”.
Confirm your selection and leave the menu with
.
Call up the telephone book to indicate the entry for the secretary’s set.
Select the desired entry, edit and select ”Attribute” from Further
functions .
Confirm your selection.
Scroll to the Announcements
and confirm with
with acknowledgement
menu item
.
Via Return scroll to the Store menu item and confirm with
.
• ”Setting VIP functions” is not part of the items delivered as standard.
i
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Customise your telephone
Setting VIP functions Using an executive telephone as intercom to the reception area (cont.)
Setting the secretary’s set:
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Further
Settings:
menu item.
Confirm your selection.
Scroll to the VIP
functions
menu item.
Confirm your selection.
Scroll to the ”Recv. VIP functions” menu item.
Confirm your selection.
...
Enter your PIN.
Set the ”Recv. VIP functions” menu item to ”Authorised”.
Confirm your selection.
Scroll to the ”Announcement with acknowledgement” menu item.
Confirm your selection.
Set the ”Announcement with acknowledgement” menu item to ”on”.
Confirm your selection and leave the menu with
.
• ”Setting VIP functions” is not part of the items delivered as standard.
116
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Customise your telephone
Setting VIP functions Using an executive telephone as intercom to the reception area (cont.)
Setting the secretary’s set (cont.):
Call up the telephone book to indicate the entry of the executive set as a VIP
set.
Select the desired entry, edit and via Further
number” menu item.
functions
scroll to the ”VIP
Confirm your selection.
Switch the ”VIP number” menu item to Yes .
Confirm your selection.
Via Return scroll to the Store menu item.
Confirm your selection. This entry is now indicated as ”executive set”.
• ”Setting VIP functions” is not part of the items delivered as standard.
i
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Customise your telephone
Setting VIP functions Sending a message from the executive set to the secretary’s set that is busy
Setting the executive set:
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Further
Settings:
menu item.
Confirm your selection.
Scroll to the VIP
functions
menu item.
Confirm your selection.
Scroll to the ”Transmit VIP functions” menu item and confirm with
...
.
Enter your PIN.
Set the ”Transmit VIP functions” menu item to ”on”.
Confirm your selection and leave the menu with
.
Call up the telephone book to indicate the entry for the secretary’s set.
Select the desired entry, edit and select ”Attribute” from Further
functions .
Confirm your selection.
Scroll to the Text
if busy
menu item and confirm with
Via Return scroll to the Store menu item and confirm with
.
.
• ”Setting VIP functions” is not part of the items delivered as standard.
118
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Customise your telephone
Setting VIP functions Sending a message from the executive set to the secretary’s set that is busy
(cont.)
Setting the secretary’s set:
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Further
Settings:
menu item.
Confirm your selection.
Scroll to the VIP
functions
menu item.
Confirm your selection.
Scroll to the ”Recv. VIP functions” menu item and confirm with
...
.
Enter your PIN.
Set the ”Recv VIP functions” menu item to ”Authorised”.
Confirm your selection and leave the menu with
.
Call up the telephone book to indicate the entry of the executive set as VIP.
Select the desired entry, edit and via Further
number” menu item.
functions
scroll to the ”VIP
Confirm your selection.
Switch the ”VIP number” menu item to Yes and confirm with
Via Return scroll to the Store menu item and confirm with
.
.
• ”Setting VIP functions” is not part of the items delivered as standard.
i
119
Customise your telephone
Setting VIP functions Announcements from the executive set
Setting the executive set:
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Further
Settings:
menu item.
Confirm your selection.
Scroll to the VIP
functions
menu item.
Confirm your selection.
Scroll to the ”Transmit VIP functions” menu item and confirm with
...
.
Enter your PIN.
Set the ”Transmit VIP functions” menu item to ”on”.
Confirm your selection and leave the menu with
.
Call up the telephone book to indicate the entry for the secretary’s set.
Select the desired entry, edit and select ”Attribute” from Further
functions .
Confirm your selection.
Scroll to the Announcement menu item and confirm with
Via Return scroll to the Store menu item and confirm with
.
.
• ”Setting VIP functions” is not part of the items delivered as standard.
120
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Customise your telephone
Setting VIP functions Announcements from the executive set (cont.)
Setting the secretary’s set:
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Further
Settings:
menu item.
Confirm your selection.
Scroll to the VIP
functions
menu item.
Confirm your selection.
Scroll to the ”Recv. VIP functions” menu item and confirm with
...
.
Enter your PIN.
Set the ”Recv VIP functions” menu item to ”Authorised”.
Confirm your selection and leave the menu with
.
Call up the telephone book to indicate the entry of the executive set as VIP.
Select the desired entry, edit and via Further
number” menu item.
functions
scroll to the ”VIP
Confirm your selection.
Switch the ”VIP number” menu item to Yes and confirm with
Via Return scroll to the Store menu item and confirm with
.
.
• ”Setting VIP functions” is not part of the items delivered as standard.
i
121
Customise your telephone
Setting VIP functions Using the VIP functions
Using the Announcement / Intercom functions:
Secretary
Press the corresponding destination key or select the telephone book
entry.
Press the ”Handsfree” key or lift the handset. Do not press the ”Call monitoring” key (otherwise you are placing a normal call)! The secretary’s set automatically
activates the ”Handsfree” mode. Both subscribers can now talk to each other. If
”Announcement” is selected, the secretary’s set automatically activates the loudspeaker. You can make an announcement.
Sending a message to the secretary’s set when it is busy:
Secretary
Press the corresponding destination key or select the telephone book
entry.
Press the Handsfree key or lift the handset. Do not press the ”Call monitoring”
key (otherwise you are placing a normal call)! The secretary’s set will enter the
message ”Please call back” into the call list if the line is busy and the ”Second call”
function is not available.
• ”Setting VIP functions” is not part of the items delivered as standard.
122
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Customise your telephone
Setting VIP functions Deactivating all VIP functions
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Further
settings:
menu item.
Confirm your selection.
Scroll to the VIP
functions
menu item.
Confirm your selection.
Scroll to the ”Transmit VIP functions” menu item.
Confirm your selection.
...
Enter your PIN.
Set the menu items ”Transmit VIP functions”, ”Announcements with acknowledgement”, ”Handsfree answer back” and ”Receive VIP functions” to ”off”.
Confirm your selection.
• ”Setting VIP functions” is not part of the items delivered as standard.
i
123
Customise your telephone
Setting VIP functions Deactivating VIP functions for certain telephones
(”Receiving VIP functions” must be set to ”Authorised”)
For outgoing VIP functions:
Call up the telephone book to indicate the entry for the secretary’s set.
Select the desired entry, edit and select ”Attribute” from Further
functions .
Confirm your selection.
Scroll to the Normal
call
menu item.
Confirm your selection.
Via Return scroll to the Store menu item.
Confirm your selection.
For incoming VIP functions:
Call up the telephone book to indicate the entry of the executive set.
Select the desired entry, edit and via Further
number” menu item.
functions
scroll to the ”VIP
Confirm your selection.
Switch the ”VIP number” menu item to No .
Confirm your selection.
Via Return scroll to the Store menu item.
Confirm your selection.
• ”Setting VIP functions” is not part of the items delivered as standard.
124
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Customise your telephone
Setting VIP functions Menu items that prepare your telephone for receiving VIP calls
Announcements with acknowledgement (in the ”Telephone settings” menu)
A short signal tone will sound to indicate an announcement with acknowledgement and your telephone automatically activates the ”Handsfree”
mode. The caller needs to have this attribute activated in their telephone.
You can answer directly.
”Receive VIP functions” on your telephone must be set to ”Authorised”.
The call number of the caller must be indicated as a VIP number in your
telephone book.
If your line is busy, this call will be received as a second
call.
Handsfree answer back
If ”Handsfree answer back” is activated, the LED on your telephone will
flash. A short signal tone will sound during an incoming call and your telephone automatically activates the ”Handsfree” mode. You can answer directly.
”Receive VIP functions” on your telephone must be set to ”on” or ”Authorised”. If your line is busy, this call will be received as a second call.
In order to avoid abuse and involuntary monitoring of other subscribers, the
setup of VIP functions is protected by a PIN.
Please note: For the setting ”Receive VIP functions on”, your microphone
is activated for every call if you did not temporarily deactivate it with your
PIN. A short signal tone sounds. The microphone is activated and all conversations can be heard throughout the room.
VIP ringing tone
Incoming calls from VIP subscribers are indicated by a special signal tone.
The VIP tone can be activated or deactivated in the ”Silence the telephone”
menu
• ”Setting VIP functions” is not part of the items delivered as standard.
i
125
Customise your telephone
Setting VIP functions Receive VIP functions
off: The VIP function is not available.
Authorised users: The VIP functions are only available for subscribers
that you have previously indicated in your telephone book by the entry ”VIP
number yes”.
on: VIP functions available for all subscribers.
VIP number
You are indicating a call number as a VIP number in your telephone book.
Display VIP message
View the message that has been received from a VIP subscriber while your
line was busy.
Menu items that prepare your telephone for sending VIP calls
Attribute (in the telephone book)
The receiving subscriber needs to have the function ”Receive VIP functions” activated in order to receive the attributes.
Normal call: The VIP functions are deactivated and the telephone will receive an incoming call like a normal telephone.
VIP call: A call placed via partner or destination keys rings with a VIP ringing tone. The call number of the calling subscriber is displayed.
Announcement: You can make an announcement. The telephone of the
called VIP partner activates the monitoring.
Announcement with acknowledgement: You can make an announcement. The called telephone will activate the handsfree microphone and the
VIP subscriber can answer directly.
Text if busy: You can send messages to the called VIP subscriber, if their
line is busy.
Transmit VIP functions
Activates /deactivates the VIP functions on your telephone.
• ”Setting VIP functions” is not part of the items delivered as standard.
126
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Customise your telephone
Setting audio, contrast and language
You can modify various audio settings as well as the contrast of the display.
You can also change the language of the display texts at any time. It is also possible
to change the language of the prepared Minimails independently of the language of
the display texts. The available languages are English, German, Italian and French.
Table of Contents
Adjusting audio and contrast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Changing the language for the display and Minimail . . . . . . . . . . . . . . . . . . . . . . . 129
127
Customise your telephone
Setting audio, contrast and language
Adjusting audio and contrast
Scroll to the
Further functions:
menu item.
Confirm your selection.
Scroll to the
Further settings:
menu item.
Confirm your selection.
Scroll to the
Adjust
audio + contrast setting
menu item.
Confirm your selection.
Scroll to the desired menu item, e.g. Handset
Press
←
or
→
volume .
to change the setting.
Press the End key. The new setting is then saved.
i
• If you do not wish to save a change, press the ”Cancel” display key. To reset a
value to the normal setting (work setting): Press the ”Normal” settings display
key. The current value will be reset to the pre--set value.
128
Customise your telephone
Setting audio, contrast and language
Changing the language for the display and the Minimail
Scroll to the
Further functions:
menu item.
Confirm your selection.
Scroll to the
Further Settings:
menu item.
Confirm your selection.
Scroll to the
Specify language
menu item.
Confirm your selection.
Select the desired language for the display texts, e.g. Italiano .
Confirm your selection.
Select the desired language for the Minimail, e.g. English .
Confirm your selection.
i
• If you switch the language of the Minimail texts, all texts which you have entered
or modified yourself will be reset to the basic status.
129
Customise your telephone
Activating the CSTA Answer Call If your telephone network and your PC network for CSTA (Computer Service Telephony Application) are connected to each other and the CSTA Answer Call function is activated, you can also receive calls on your PC. When the telephone rings,
simply click the symbol for the CSTA Answer Call on your computer screen. The
telephone is automatically set to the ”Handsfree” mode and you can speak with the
caller.
Activating the CSTA Answer Call on your telephone
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Telephone
settings:
menu item.
Confirm your selection.
Scroll to ”CSTA Answer call” menu item.
Confirm your selection.
...
Enter your PIN.
Select ”CSTA Answer Call” again.
Scroll to the On menu item.
Confirm your selection.
i
• To deactivate this function, repeat these steps and select the option ”off” instead
of ”on”.
130
Customise your telephone
Activating call monitoring when AEI--dialing
You can connect your telephone to a PC and operate the phone with according software. You can specify directly at the phone whether ”Call monitoring” should be
activated when you dial with the PC.
Activating call monitoring when AEI--dialing
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Further
settings:
menu item.
Confirm your selection.
Scroll to the Headset/AEI menu item.
Confirm your selection.
Scroll to menu item ”Monitor AEI X/Y calls”.
Confirm your selection.
Scroll to the On menu item.
Confirm your selection.
i
• To deactivate this function, repeat these steps and select the option ”off” instead
of ”on”.
131
Extras for your telephone
Konf--Tel external handsfree equipment You can connect the “Konf--Tel Conference Unit 101/AEI” handsfree device to the
AEI interface of your telephone to improve handsfree quality.
The built--in microphone and loudspeaker on your phone are then deactivated. You
can adjust the handsfree volume directly on the Konf--Tel.
Activating Konf-Tel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
132
Extras for your telephone
Konf--Tel external handsfree equipment Activating Konf-Tel
Scroll to the
Further functions:
menu item.
Confirm your selection.
Scroll to the
Further Settings:
menu item.
Confirm your selection.
Scroll to the
Headset/AEI
menu item.
Confirm your selection.
Scroll to the ”Headset available” menu item.
Confirm your selection.
Scroll to the
AEI
menu item.
Confirm your selection.
Scroll to the ”AEI Mode of operation” menu item.
Confirm your selection.
Scroll to the
Y in ETSI & AT
menu item.
Confirm your selection. The settings are stored.
The handsfree equipment is properly connected.
133
Extras for your telephone
DSS module The TENOVIS Service can connect up to two DSS modules to your telephone.
(DSS module = Direct Station Select module)
Every DSS module has 36 keys, which the TENOVIS Service can assign according
to your needs. The following options are available:
-- Call numbers of your partners
-- Individual destinations (frequently used call numbers)
-- Line keys (for Multiline)
Keys with
light diode
Labeling strips
Dialing with the DSS module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
134
Extras for your telephone
DSS module Dialing with the DSS module
Lift the handset.
Press the DSS key for the desired subscriber.
For partner keys the light diode indicates whether the connection is free or busy.
Light diode
Connection
off
on
free (idle status)
busy
flashing slowly
flashing quickly
call
second call
i
• Instead of lifting the handset first and then dialing, you can also press the DSS
key for the desired subscriber and then lift the handset (Dialing with handset
on--hook).
135
Extras for your telephone
Handsfree with auxiliary loudspeaker You can connect an auxiliary loudspeaker to your telephone for improved handsfree
quality.
Connecting an auxiliary loudspeaker
Plug connector
AEI interface on
bottom of telephone
XY
Z
AEI
-- Pull the plug connector out of the AEI--Z interface on the telephone.
Do not lose the plug connector, or you will not be able to deactivate the auxiliary
loudspeaker later!
-- Connect the auxiliary loudspeaker to the AEI--Z interface on the phone.
-- Place the auxiliary loudspeaker at least 80 cm away from the phone in order to
prevent annoying echoes.
136
Extras for your telephone
Handsfree with auxiliary loudspeaker Setting an auxiliary loudspeaker
Scroll to the
Further functions:
menu item.
Confirm your selection.
Scroll to the
Further Settings:
menu item.
Confirm your selection.
Scroll to the
Adjust audio + contrast setting
menu item.
Confirm your selection.
Scroll to the
Loudspeaker volume
menu item.
←
→
Press
or
to change the setting. For optimum handsfree--mode quality,
keep the volume setting as low as possible.
Press the End key. The new setting is then saved.
Scroll to the
Set microphone
menu item.
Confirm your selection.
→
Scroll to menu item Office normal, ext. loudsp. or press
until Level 4 is
selected (if the handsfree microphone is situated on the underside of the unit).
Confirm your selection or
press ”End” (if the handsfree microphone is situated on the underside of the unit). The new setting is then saved. If another subscriber tells you that the sound quality is not optimal then you can turn the handsfree volume down a level.
Deactivating the auxiliary loudspeaker
-- Pull the plug of the auxiliary loudspeaker out of the AEI--Z interface on the phone.
-- Insert the plug connector back into the AEI--Z interface on the phone. The internal
loudspeaker is then activated again.
137
When in doubt, look it up
Overview of the telephone functions
If you do not know what is concealed behind a function name—such as Code dial—
then you can look it up here. This alphabetical list describes the functions which you
can assign to the function keys F1--F4 or to the display keys.
The pages mentioned contain further information on the respective topic.
A
ACD
ACD user function Activates the ACD user function to log on and off of the automatic call distribution. The ACD needs to be set up by the TENOVIS Service.
Adjusting audio + contrast setting (! S. 128)
Adjust the handset and loudspeaker volumes, the sound of various tones
and the contrast.
2.
Alternate Time Zone (! Page 106)
The current time in other parts of the world can be displayed.
Appointments (! Page 53)
You can enter your appointment as a short text. The text appears in the
display at the appointed time. In addition a signal also sounds.
C
CADI
Call diversion (! Page 32)
You can divert calls to other telephones within your system.
CHAR
Charges (! S. 50)
You can view the list of the call charges incurred.
CODE
Code dialing
Allows you to dial any call number stored in your system independent of
your authorisation. If you enter the code dial number, the entire call number
is dialed automatically. Additionally to the code dial number you can also
dial further digits (such as a number for a direct call)
CONF
Conference (! Page 29)
Speaking with two callers simultaneously.
i
• Functions which are labeled with - are not installed as standard on your phone.
138
When in doubt, look it up
Overview of the telephone functions
CORR
Correction key
Correct entered digits e. g.for call diversion. You can delete the individual
characters or delete a whole input field.
The Correction key has been assigned to a Display key as standard. This
can be changed at any time.
This key can also be used when the allocation is not shown in the display.
CPCK
Call pick-up (! Page 22)
Allows you to pick up calls from the line shown in the display. Enter the respective number and press ”Pick up”.
If ”Direct dial” has been activated, you will need to press this key before
entering the first digit.
CTIN
Cut-in If you wish to speak to a subscriber whose line is busy before he has
ended his conversation, you can cut in on his call. You must be authorised
to use this function in the system.
D
--
Decrease volume/contrast
Adjust the handset and – if activated – the loudspeaker volume during a
call.
When your phone is in the idle position, this key will take you to the ”Audio/
Contrast settings” menu.
This function has been assigned to a Display key as standard. This can be
changed at any time.
f←
Deputy key - (! Page 74)
This key allows you to set up the selected partner diversion (press key
once) or to delete it ( press key twice) in the idle menu.
Door
Door device You can switch a door device on or off by simply pressing a key. This function can only be used when it is enabled and a door device is connected to
your telephone.
i
• Functions which are labeled with - are not installed as standard on your phone.
139
When in doubt, look it up
Overview of the telephone functions
E
EMER
Individual emergency call (! Page 43)
You can dial your personal emergency number at any time, even if the telephone is protected against unauthorised use (Lock). Store your personal
emergency number in the telephone book.
Enable function key (! S. 101)
Deletes the current assignment of a function key.
EXHD
Exclusive hold (! Page 79)
You can place a call on exclusive hold. No other subscriber can then pick
up the call.
EXLN
Executive line (! S. 75)
You can make a connection for a partner telephone from your own phone
within a partner group with this function key.
G
GPLN
Leaving a group lineYou can leave or access a group line.
This function must be enabled by the TENOVIS Service.
H
Headset to AEI
The ”Headset to AEI” is switched on or off in order to save the step of going
via the menu.
HOLD
Hold - (! Page. 79)
You can place a call on hold.
I
+
Increase volume/contrast
Adjust the handset and – if activated – the loudspeaker volume during a
call. When your phone is in the idle position, this key will take you to the
”Audio/Contrast” menu.
This function has been assigned to a Display key as standard. This can be
changed at any time.
i
• Functions which are labeled with - are not installed as standard on your phone.
140
When in doubt, look it up
Overview of the telephone functions
INFO
Request time/partner/line/DSS
Update the time and partner / line display as well as the displays of the
DSS module.
Interchange (! Page 26)
You can switch between your first caller and a second call.
L
LANG
Specify language (! Page 129)
Select the language for the display. The available languages are English,
German, Italian and French.
LCL . Display call list This function allows you to view the call for those lines that are not assigned directly to you or your colleagues.
LINE
Line function - (! Page 78)
You can have calls to another line indicated on your telephone, as well as
modify the line display.
LIST
View Call list (! S. 35)
The call list contains all calls which you did not answer.
Lock (! Page 62)
You can protect your telephone against unauthorised use as well as determine, which functions should still be available after locking the telephone
(the locking levels need to be enabled by the TENOVIS Service).
LIST
Display talk list (! S. 45)
You can view the list of the callers that you have spoken to (max.10).
M
→
Main telephone book The central telephone book (CETB) is a call number memory in your telephone system. Here you can find and dial call numbers just as with your
own telephone. The search for a call number in the central telephone book
can be made easier by assigning the search function to a function key.
i
• Functions which are labeled with - are not installed as standard on your phone.
141
When in doubt, look it up
Overview of the telephone functions
MAIL
Send Minimail (! Page 56)
Send a short message to one or more people.
MBOX
Mailbox (! S. 60)
To check whether you have received a Minimail.
Microphone Off/On
You can switch off the microphone on the handset and the telephone so
that the caller cannot hear a conversation in the room.
O
OFF Tone ringing off (! Page 92)
To switch off the ringing tone. You will hear a single alerting tone when
being called.
ON
Login user - (! Page 107)
If this function is enabled in your system you can use your direct inward
dialing number and PIN to log on to any telephone in the system.
OUT
Logout user - (! Page 107)
If you are logged on to another telephone in your system, use this function
key to log out again. This function needs to be previously enabled in your
system to for you to use it.
P
Partners - (! Page 64)
You can divert calls to other partners, deactivate the call diversion, have
calls for a partner indicated on your phone and modify the partner display.
R
Request Server message
You can check whether there is a message for you, such as a fax or Voice
Mail.
i
• Functions which are labeled with - are not installed as standard on your phone.
142
When in doubt, look it up
Overview of the telephone functions
S
Subsequent tone dial on
During a connection you can change the dialing procedure to remotely
operate an answering machine, for example.
T
←…→ Text shift key
This key allows you to view texts that are indicated by ”...” in the display
because they are too long for the display line. The key moves the text
through the display. This key can also be used when the allocation is not
shown in the display.
This function is useful when you find a minimail in your mailbox and the
name of the senders is only partially visible.
TRAN
Transfer call (! Page 28)
You are accepting a second call during a connection and divert it to another
subscriber with a refer--back.
TRAP
Trap a callAllows you to register the call number of a person you do not wish to speak
to in the system.
V
VIP
Display VIP message Here you can check whether there is a VIP message for you in the call list.
X
1..←X Local number
During a call, you can can switch the display of the call number of your
partner on and off. Delete the redial.
1..→X Remote number
Before placing a call, switch the function that shows your call number in the
display of your partner to on or off.
i
• Functions which are labeled with - are not installed as standard on your phone.
143
When in doubt, look it up
Overview of the telephone functions
X
Second call (! Page 26)
Once you switch off the Second call, no further calls are indicated during a
call.
i
• Functions which are labeled with - are not installed as standard on your phone.
144
When in doubt, look it up
Display
The display provides you with important information on the connections and settings
of your telephone. This includes messages which you can see in the idle display.
The idle display appears one minute after you have ended a call
and do not press any keys.
Information in the idle display
The handsfree mode is activated automatically when you receive a call.
Handsfree answer back
A
Appointment activated
will appear, if you have set an appointment.
Appointment expired
An appointment has expired. You can either change or delete it. The message flashes if you have not switched the appointment signal off with ”Disconnect.”
C
Callback recorded
You have initiated an automatic call--back. Your telephone will ring as soon
as the subscriber’s line is free again (Call--back).
Call div. if busy to xxxx
All calls to your telephone are diverted to another subscriber when your line
is busy.
Call div. if busy to xxxx
If this line is busy, all calls are diverted to another telephone.
Call diversions enabled
Call diversion has been set up for several own call numbers.
Call div. to xxxx
All calls to your telephone are diverted to another subscriber.
Call div. to xxxx when busy
All calls to line xxxx are diverted to another subscriber.
i
• Functions which are labeled with - are not installed as standard on your phone.
145
When in doubt, look it up
Display
Call list entry for new line
A call that has not been assigned directly to either you or your colleagues
was not taken. You can view the corresponding information.
Call list with new message
While you were on the phone, a subscriber tried to reach you (VIP call) and
left a message. You can view the information about the call in the menu.
Call no., Name not visible
Your conversation partner cannot see your name and call number in the
display.
D
Deutsch/English/Français/Italiano
Select the line for selecting the language. This message is only displayed
upon initial operation. You can specify the language in the menu later.
Door device turned on
The door device is turned on. To deactivate: Select the line or press the
corresponding function key.
H
Headset present
This message will appear in the idle display if a headset has been connected and switched on. To deactivate the headset: Go to the corresponding menu and select the appropriate line.
L
Leaving a group line
You have cut your telephone out of the group line.
Line busy
This status message flashes in the display: An exchange line has been
seized for your phone from a partner telephone. You can now dial or have
the connection made from the partner telephone.
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Display
M
Message Waiting
There is a message for you in the Voice Mail.
N
New entry in call list
Someone has tried to reach you while you were out or your line was busy.
You can view the corresponding information.
New Mailbox entry
You have received a new text message.
P
PUM user:
Mobile Personal call number (Private User Mobility): If you have logged on
to another telephone in your system, this status message indicates that you
are logged on to this telephone. You can use it in the same manner as your
own telephone.
To log off of a telephone: Select the corresponding status message or
press the ”Logout” function key.
R
Restricted partner signaling
The partners can no longer see in their displays whether you are making a
call, being called, using call diversion, etc.
S
Second call off
Additional calls are rejected during a connection. You can deactivate the
second call function in the ”Telephone settings” menu.
Seize line for PAxx
(”PAxx” is a dummy for the name of the partner from your partner group.)
You have seized an exchange line for a telephone in your partner group.
You can now make a connection for this partner.
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Display
T
Telephone locked
Your telephone is locked. To unlock it, select the ”Lock” menu item and
enter your PIN (Personal Identification Number).
Telephone locked xxxx of xxxx
Shows you, how many of your own call numbers are locked. Enter the appropriate PIN to unlock a line again.
Turn off ringing
You can switch the ringing tone off during a call.
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Further displays
The loudspeaker on the telephone is activated (Call monitoring).
Loudspeaker and microphone on the telephone are activated (Handsfree).
Waiting connection. Press the ”Interchange” key to switch to this caller.
B
Barred
Busy
The connection is barred. You cannot make calls or be called.
The connection dialed is busy.
C
Call
You receive a call.
Call back not possible
Call back is not possible.
Call diversion not possible
This function has not been enabled for your telephone in the system.
Connection
You are connected to the call number displayed.
Connection not possible
The telephone cannot make the desired connection. Check if you have
entered the correct call number.
Cut-in not possible
You cannot cut in on a call. It is possible that another participant in the conversation has already made a connection by cutting in or your telephone
has not been enabled for the cut--in function.
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Further displays
D
Disconnected
The connection has been ended.
E
End of connection
The connection has been ended because your call partner has hung up.
F
Free
The subscriber you are calling is not occupying the line.
Function not possible
A function has not been set or cannot be carried out by you.
L
Line busy
No line available.
M
Message Waiting
While you were on the phone, a subscriber tries to reach you (VIP call) and
leaves a message.
Modifying call diversion not possible
The call diversion cannot be set up because, for example, the call number
of the diversion destination was entered wrongly.
N
No answer
The connection dialed cannot be reached.
No appointment memory free
There are 10 appointments already stored.
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Further displays
No authorization
The feature desired is not available.
No entries in the call list.
No callers have been entered in the call list.
No entry present
There are no entries in the telephone book to match the search criterion
selected.
No further entries can be stored in the telephone book
The telephone book cannot store any further call numbers (Limit: 300
entries including the 16 partners / 32 lines). You can only make new entries
if you delete previous entries.
No line available
Your line is currently busy e. g. with a data transfer to your PC.
No message is present
There is no message for you in the Voice Mail.
No partner
You cannot use any partner functions.
Not ready
The connection is temporarily out of order.
Not set
The feature desired is not available.
P
Partner pick up not possible!
You cannot pick up a call for one of your partners.
Put handset on-hook
The idle display is shown and the handset is not on--hook. Replace the
handset.
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Further displays
R
R
Symbol for a further connection that came about by means of a refer back.
You can mediate to this connection.
Refer back not possible
You cannot make a refer back connection to the current connection.
S
Switching into the group line not possible
No group line has been set up in the system. Should questions arise,
please refer to the TENOVIS Service.
T
The call is being transferred.
You have transferred a call for a call partner. Your own telephone is then
free again.
The telephone cannot be used during servicing.
The data on your telephone is being stored or it is being serviced.
U
User not registered
The ”Trap” function has not been enabled for your telephone in the system.
W
Waiting
Your call partner is on the phone with someone else. But you are still connected to him.
Warning! There is only room for 9 more entries in
your telephone book.
Message about a nearly full telephone book.
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Further displays
Wrong entry
This entry is not possible. Check if you have entered everything correctly.
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Display during emergency operation
In case of a power outage your telephone is automatically set to emergency operation. This will change some of the function settings. Depending on the setting, certain functions, such as handsfree, are blocked. If the display is not deactivated, the
corresponding messages will be displayed in it.
Overview of messages
AEI off
Your telephone has switched itself to emergency operation. The AEI interface is blocked. Connected equipment, such as a DSS module, can then
no longer be used.
Emergency operation.
Your telephone has switched itself to emergency operation after a power
outage.
Emergency operation...
Your telephone has switched itself to emergency operation. The displayed
function, e.g. call monitoring, is blocked.
Hands-free mode not possible
To reduce the power consumption, loudspeakers and microphones are
switched off. You can no longer use the handsfree mode, whereas call
monitoring is still possible.
Monitoring not possible
To reduce the power consumption, loudspeakers and microphones are
switched off. You can no longer use the call monitoring and handsfree
modes.
Please use handset
If the loudspeaker has been turned off, then this text informs you that you
can only use the telephone with the handset.
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• The previous functions are only available if additional telephones are connected
to your telephone.
• Depending on the setting, the LED is turned off to reduce the power
consumption. A call diversion is then no longer displayed.
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Menu items on the display
Depending on the functions you are currently using, the menu items for selecting
the next operating step appear. This overview contains all menu items, arranged
alphabetically.
A
Accept call
If you want to accept a call.
ACD functions You can sign up for the automatic call distribution. This function must be
enabled by the Tenovis Service.
Adjust volume
You can change the volumes of the handset and loudspeaker during a call.
These changes are only valid during that connection.
Adjust acoustic + contrast setting
Adjust the handset and loudspeaker volumes, the sound of various tones
and the contrast.
AEI mode of operation
You can connect a variety of additional equipment such as a headset, handsfree equipment, a DSS module or a PC via the AEI interface on the bottom of the telephone. According to the configuration that is to be used, you
need to set one of three different modes of operation.
Alerting tone volume
Adjusting the signal tone volume.
AT commands: This mode of operation makes your phone act like a
modem that can be controlled with AT commands. Only the telphone is
controlled. Data is not transferred to the other subscriber. Three additional
menu items are available, with which you can set the Baud rate, data bits
and parity.
Y ETSI AT You can connect a PC to the AEI interface on the bottom of the
telephone. In order to do this you need to set the AEI mode of operation to
”Y ETSI AT”.
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Menu items on the display
If you have connected a PC you can then use PTM (”Personal Telephone
Manager”, a Windows program) or Com4Tel to execute your phone’s functions via the PC. These functions are: Setting the telephone, writing texts
for notes or telephone book entries, as well as storing data on the PC. You
can also check on the PC, whether calls have been diverted or forwarded
from another connection. The PC also shows you, to which number an
actual connection is existent.
X FTZ AT: This mode of operation corresponds to the definition of the X
interface of the FTZ, as used for the first generation of the ISDN main connection telephones. With this protocol, the AEI interface is compatible with
PC applications, especially with ISDN cards that are required by this X interface.
Caution!
Connect only devices that have a potential separator which meets the criteria for a base insulation according to EN 60950.
Alerting tone volume
Adjusting the alert tone volume.
All entries
All entries in the telephone book are shown in the display in alphabetical
order.
Allocation
Select an allocation for the call number.
Alternate Time Zone
The current time of 26 cities can be displayed.
Appointment Off/On
Deactivate / activate an appointment.
Appointments
Viewing, entering, editing or deleting an appointment.
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Menu items on the display
Announcement with acknowledgement You can activate the team function ”Announcements with acknowledgement”. To be able to use this function the setting for VIP functions must be
set to ”Yes” on the receivers unit.
Assign
Confirm your allocation.
Attribute (in the telephone book)
Normal call: The called subscriber will hear the normal ringing tone.
VIP call: Team call rings with a VIP ringing tone.
Announcement: You can make an announcement. The telephone of the
called team subscriber activates call monitoring.
Announcement with acknowledgement: You can make an announcement. The telephone of the called team subscriber activates the handsfree
microphone and can answer directly.
Text if busy: You can send messages to the called team subscriber, if their
line is busy.
Autom. postdialing / DTMF
Your telephone has been set as standard to send the pressing of a key as
a tone when dialing during a connection. You can also deactivate this function and initiate the subsequent tone dial manually during a connection.
B
Baud rate for AT command
You can set the baudrate for the control of your telephone here. The values
1200, 2400, 4800 and 9600 are available.
The menu item is only displayed when the AEI mode of operation is set to
”AT command”.
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Menu items on the display
C
Call-back
If a subscriber you call is occupying the line, you can activate a signal
which lets you know when the line is free again.
Your telephone will ring and as soon as you lift the handset, the other line is
called automatically via the telephone system.
This is only possible for calls within your system. You can request more
than one call.
Call div. busy Diverting calls when your line is busy.
Call div. from
If you wish to divert calls to your telephone (only possible with partners).
Call div. to
For diverting calls from your telephone to another.
Call diversion
You can divert calls to other telephones, whether externally or within your
system. The name of the incoming caller is shown in your display if they
are stored in your local telephone book.
Call number
Enter the call number.
Call Number Display On/Off
If you switch the call number display off yoú can no longer see who you are
talking to. The number is not entered into the redial memory. The call
charges counter is also switched off.
Display the call number: Select the menu item once more.
Call pick-up
You can use this function to accept calls for other subscribers. First enter
the call number, then select the menu item.
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Menu items on the display
Call recording
You can switch the call recording on or off. This function improves the recording of calls. To do this an appropriate recording device (-) must be
connected to the AEI-XY-interface.
Cancel
Terminates the current function.
Charges
You can view the list of the call charges incurred.
Code dialing
Allows you to dial any call number stored in your system independent of
your authorisation. If you enter the code dial number, the entire call number
is dialed automatically. Additionally to the code dial number you can also
dial further digits (such as a number for a direct call)
Code dialing destination If you enter ”Yes”, the stored call number is accepted by the system as a
code dial number.
Conference
Speaking with two callers simultaneously. Each of the three can speak with
the others. A subscriber to a conference must be a refer--back subscriber.
Conference off
You can end the conference. The connection shown in the front display
window will become the active connection when the conference is ended,
and the connection to the conference subscriber in the back field will be put on hold.
ConnectFor switching a connection that is in the front display window on hold to the
active connection..
Continue searching
You can start a new search.
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Menu items on the display
Contrast
Setting the display lighter or darker.
Convert to Euro
Setting the call charges display from DM to Euros.
Cut-in The connection called is busy. Use this function to cut--in on his current call
in order to give the caller an important message (only possible between
telephones of the same system. This function must be enabled by the Tenovis Service).
Correct
-- Correcting an entered call number (also for redial and destination
numbers).
CSTA Answer Call If your telephone network and your PC network for CSTA (Computer Service Telephony Application) are connected to each other and the CSTA
Answer Call function is activated, you can also receive calls on your PC.
When the telephone rings, simply click the symbol for the CSTA Answer
Call on your computer screen. The telephone is automatically set to the
”Handsfree” mode and you can speak with the caller.
D
Data bits for AT command
You can set the character format for the control of your telephone here. The
settings ”7 bit” and ”8 bit” are available.
The menu item is only displayed when the AEI mode of operation is set to
”AT command”.
Delayed redial according to time
If the number dialed is busy then you can have the number dialed again for
you after a few seconds.
Delete
-- The highlighted entry is deleted.
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Menu items on the display
Delete all entries
-- To delete all entries in the redial memory.
-- All entries in the call list are deleted.
-- All entries in the call list are deleted.
-- All Minimail entries are deleted.
Please note:
If you select this menu item, all entries are immediately deleted. To aviod
this, press the ”Disconnect” key.
Delete all partner diversions All call diversions of the selected partner group are deleted.
Delete entry
The selected entry is deleted. You cannot delete anypartner entries or
phone--line entries.
Deleting an appointment
Delete an appointment.
Destination (1 to 64)
Allocation: Assign the call number to a destination key.
Destination keys
All entries assigned to a destination key are displayed.
Dial
The call number displayed is being dialed.
Direct dial: Destin.
The dialing process begins as soon as you press a destination key.
Direct dial: Digits
The dialing process begins as soon as you press a digit key.
Disable conversion
Setting the call charges display from Euros back to DM.
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Menu items on the display
Display call list
For viewing the call list. The call list contains all calls which you did not
answer (Providing The call list is activated).
Display entry
You can view the entry together with its settings at the same time.
Display VIP message You can view the message that has been received from a team subscriber
while your line was busy. This menu item will only appear in the menu if
you have actually received a VIP message.
Display
Testing the display.
The display first shows a light display, then a dark surface and finally a
chess board pattern. Every display will be shown for 5 seconds.
Display call charges
Switch off the the call charge recording for the following connections.
Display lists
You can choose which telephone--book entries you want to display as a list,
e. g. all partner - or destination numbers.
-- You can have a list display all the messages you wish to delete. The
”Delete” menu item deletes all the highlighted messages.
Display talk list
The talk list stores a maximum of 10 subscriber call numbers from which
you have been called. The most recent entry will be at the top of the list.
Display units of cost
Select whether you want the call charges to be displayed in currency (DM)
or in units.
Divert call?
The caller can decide whether they want to terminate the call or be connected to the call diversion destination.
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Menu items on the display
DSS destinations Entries you can assign to a DSS module.
DSS priority destinations Allocation: Store a call number on a key of your DSSmodule. When you
press the Direct call key, your telephone will automatically activate the Handsfree mode.
If you make a call with the direct call key the ”No second call” command will
be ignored. In case the called subscriber’s line is busy, you can still speak
to them if you have pick--up authorisation. Press the Direct call key once
more.
E
Edit
To store a call number directly onto a destination key and in the telephone
book simultaneously.
Emergency number
Allocation: Storing a call number as an emergency number, which you can
then dial when the telephone is locked.
Emergency number dialing
For dialing a stored emergency number (also with number keys). The
emergency number can be dialed even when the telephone is locked.
Emergency number and own number
Only the emergency and your own call numbers are displayed.
Enable call charges
Switch on the the call charge recording for the following connections.
Enter pin
If your telephone is locked you will be requested to enter your PIN to unlock
your telephone.
Enter the current PIN.
In order to change your PIN, you first need to enter your current PIN.
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Menu items on the display
Entering an appointment
You can enter your appointment as a short text. The text appears in the
display at the appointed time. In addition a signal tone also sounds.
Expand partner group A partner group can contain a maximum of 16 subscribers.
H
Handset volume
Adjusting the handset volume.
Handsfree answer back Requirement: VIP functions must be activated.
For first calls, the microphone and loudspeaker of your telephone are activated and the connection made.
Please note: If you set ”Receive VIP functions on”, your telephone will activate the handsfree microphone for every call. A short signal tone sounds.
The microphone is activated and all conversations can be heard throughout
the room.
Headset present
Set this menu item to
-- ”Handset”, if a headset is connected to the handset
interface,
-- to ”AEI”, if a handset or the external handsfree equipment KonfTel,
CU101/AEI is connected to the AEI,
-- to ”No”, if no headset is connected.
If a headset is present, a corresponding message will appear in the idle
display.
I
Incoming sensitivity Allows you to adjust the response threshold and the switch--over manner
for the handsfree mode to best suit your surroundings. For optimum use
select the lowest setting possible.
Should questions arise, please refer to the TENOVIS Service.
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Menu items on the display
Individual emergency call
Allocation: Storing a call number as an emergency number, which you can
then dial when the telephone is locked. The call numberis also assigned to
a destination key.
Interchange
Speak alternately with the first caller and an additionally accepted caller.
Interchange calls
Accept a second call before the first.
Interchange conference partners
During a conference you can switch either of the two parties into the front
window of the display, so that you can have the call charges displayed or
can speak to one conference party selectively.
Press the Refer--back key to put the other subscriber in the back window
on hold.
-- If you accidentally pressed the wrong partner key.
K
Key beep
Activating / deactivating the keyboard beeps.
Keyboard
Opens the ”Keyboard test” display. You can test all keys.
Press the key which you would like to test. The key name is displayed if the
key functions correctly. The ”Disconnect” key functions correctly if the test
mode display is interrupted.
L
Leaving a group line You can leave or access a group line. This function must be enabled by the
Tenovis Service.
Line display ON/OFF: press line key You can delete the display of a line and acitvate it again.
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Menu items on the display
Lines You can have calls to another line indicated on your telephone, as well as
change the line display.
Lines 1 to 16 You can have the first 16 lines shown in the display so that you can move
them.
Lines 17 to 32 You can have lines 17 to 32 shown in the display so that you can move
them.
Lines call list This function allows you to view the call for those lines that are not assigned directly to you or your colleagues.
Lines on DSS module You can place all lines on the DSS module.
Lines on telephone You can have the first 16 lines shown in the display again. Lines 17 through
32 are not available.
Lock
Lock the line assigned to you.
Lock You can protect your telephone against unauthorised use. You can also
determine which function should be available after locking the phone (the
various locking levels need to be enabled by the TENOVIS Service.
Locking the telephone
Locking the telephone.
Login userIf this function is enabled in your system you can use your direct inward
dialing number and PIN to log on to any telephone in the system.
Loudspeaker volume
Adjusting the loudspeaker volume.
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Menu items on the display
M
Mediate
Alternating between your first call partner and a refer--back subscriber.
Memory
Opens the ”Memory test” display.
You can test the volatile memory.
Microphone Off
Activates or deactivates the microphone of handset and telephone. If it is
deactivated, the other party cannot hear any of the conversations in the
room.
Mode of operation
Simple (delivery condition):
The functions assigned to function keys are also offered in the menu. Your
telephone is set to this mode of operation upon initial operation.
Standard:
Only the functions not assigned to function keys are offered in the menu.
Soft key:
The available functions are displayed as assignments to display keys when
you are using the phone..
Modify appointment
Modify your appointment.
Modify entry
You can edit the entry, for example entering a new call number for an already stored name.
Monitor AEI X/Y calls
You can connect your telephone to a PC and operate the phone with according software. You can specify directly at the phone whether ”Call monitoring” should be activated when you dial with the PC.
N
Name
Enter the name.
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Menu items on the display
Next entry
If you wish to see the next entry.
Next entry
The next entry is displayed.
New entry
You can enter a new call number into the telephone book.
New entry in call list
Someone has tried to reach you while you were out or your line was busy.
You can view the information about the call.
Note
Notes
Allocation: Enter a call number as note during a connection. Notes can be
separately listed in the telephone book. If a note contains a call number,
you can dial it as well.
All entries stored as a note are displayed.
O
Other
Interchange between from the local to the central telephone book.
Outgoing sensitivity Allows you to adjust the response threshold and the switch--over manner
for the handsfree mode to best suit your surroundings. For optimum use
select the lowest setting possible.
Should questions arise, please refer to the TENOVIS Service.
Own number
Allocation: Store your own call number to show it in the display.
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Menu items on the display
P
Parity for AT command
You can set the parity here for the control of your telephone. The settings
”None”, ”Even” and ”Uneven” are available.
The menu item is only displayed when the AEI mode of operation is set to
”AT command”.
Participating in a group line You can leave or access a group line. This function must be enabled by the
Tenovis Service.
Partners -- You can divert calls to other partners, deactivate the call diversion, have
calls for a partner indicated on your phone and modify the partner display.
-- All entries assigned to a partner key are displayed.
Partner diversion off Deactivate the current partner diversion.
Partner diversion on Activate the current partner diversion.
You can dial your personal emergency number at any time, even if the telephone is protected against unauthorised use (Lock). Store your personal
emergency number in the telephone book.
R
Reallocate to telephone book
You can store a call number directly from the call list, the talk list or the redial in your telephone book.
Receive VIP funct. You can activate the team functions on your telephone for either all subscribers or only for authorised users. Authorised users need to have the
entry ”VIP number yes” in your telephone book.
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Menu items on the display
Refer back with destinations
You can determine how refer--back with destination keys is to be carried
out.
R-key:
To carry out a refer--back during a connection you first need to press the
”R” key and then the appropriate destination key.
Immediately:
If you want to carry out a refer--back during a connection, you only need to
press the approppriate destination key.
Refuse call
If you do not want to accept a call.
Refuse second call
Reject a second call.
Remote number display You can determine whether your call number is to be shown to the other
parties. You must be authorised to use this function in the system.
Request Time/Partner/Line/DSS
Update the time and partners- or the line display on your display as well as
the the display on the DSS module.
Reset the counter
Resets the call charge counter.
Restrict signaling
You can suppress the display of your telephone settings for the other
partners.
Return
Back to the last display.
Ringing tone
Adjusting the sound of the ringing tone.
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Menu items on the display
Ringing tone
You can switch the ringing tone on or off.
If you have switched the ringing tone off, incoming calls are signaled by
one single tone. The following message appears in the idle display: ”Turn
off ringing”
Ringing tone volume
Adjusting the ringing tone volume.
The caller receives the busy signal.
S
Save data
You can determine whether your data is to be stored in
a permanent memory.
Save data at
Enter the time the data is to be stored. The time is pre--set to 00:00. Your
telephone is not ready for use while storing.
Save data centrally Free / Barred
The TENOVIS Service can centrally store or play back your personal telephone data. This can be avoided by blocking the central data saving.
Save data centrally immediately You can ”immediately” store your data in the system. First enter your PIN.
Your telephone is not ready for use while storing.
Save data immediately
You can store ”immediately” at any time. Your telephone is not ready for
use while storing.
Save data on / off
You can determine whether your telephone data is to be stored in a permanent memory.
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Menu items on the display
Second call off
You can switch off the second call function (also possible when telephoning) if you do not wish to be distrubed. Any calls are entered in the call list.
You can deactivate the second call function in the ”Telephone settings”
menu.
Select partner Select the partners for whom you want to set up the
the call diversion.
Set deputy key This function allows you to set up several partner diversions and delete
them again, if necessary.
Set microphone (! Page 137)
You can modify the handsfree mode to suit the requirements of your office
and environment.
Set line beep For activating Double Call on lines.
Set line position You can assign a line to a different line- or destination key.
Set partner beep For activating Double Call for partners.
Set partner display You can delete the display of a partner and acitvate it again.
Set partner position You can assign a partner to a different partner or destination key.
Set PIN
Enter the new PIN.
Signal tone
You can switch the signal tone for appointments on or off.
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Menu items on the display
Specification
Enter a specification (e. g. ”proprietary”).
Specify language
Select the language for the display. The available languages are English,
German, Italian and French.
Speech path
Opens the ”Speech path test” display.
You can test the handset and the call mointoring. Upon lifting the handset
”Handset lifted” appears and a corresponding message appears when it is
on--hook.
If the call monitoring is switched on ”Call monitoring on” appears as does a
corresponding message if it is switched off.
Store
Store your entries.
Subsequent tone dial (DTMF)
During a connection you can send numbers
to operate your answering machine, for example.
Subsequent tone dial (DTMF) slow/medium/fast
You can modify the DTMF impulse duration (DTMF dialing = Dual--tone
multifrequency dialing). This can be of use when, for example, an answering machine does not react to signals from your telephone. Depending on
the answering machine, an impulse duration of 1000 ms or 500 ms is
necessary.
Your telephone is pre--set to 100 ms.
T
Telephone book entry only
Allocation: You store the call number in the telephone book. It is not assigned it to a key.
Terminate conference
Ends the connection to both conference subscribers.
i
• Functions which are labeled with - are not installed as standard on your phone.
173
When in doubt, look it up
Menu items on the display
Transfer call
Connecting an additional caller with a refer--back subscriber.
Transient memory
Tests the volatile memory that stores all current telephone settings. This
memeory is not protected from a power outage.
If the memory is functioning properly then the message ”No errors” appears.
If the ”error” message appears, please refer to the TENOVIS Service.
Transmit VIP functions You can activate and deactivate the VIP functions.
Trap a call
Allows you to register the call number of a caller you do not want to speak
to. This function must be enabled by the Tenovis Service.
Tone Ringing
Testing the ringing tone.
The ringing tone sounds for one second with the current settings for volume
and sound pattern.
Turn off ringing
Switch off the ringing tone during a call. This setting is only valid for the
duration of the call.
Turn off tone ringing
To switch off the ringing tone. You will hear a single alerting tone when
being called.
U
Unlock with PIN:
You tried to call up a function at a locked telephone. Enter the current PIN
to unlock the telephone.
i
• Functions which are labeled with - are not installed as standard on your phone.
174
When in doubt, look it up
Menu items on the display
V
VIP number Store this call number as a VIP number, meaning that the subscriber with
this number is authorised to initiate team functions for you.
VIP ringing tone
Adjusting the sound of the VIP ringing tone.
VIP ringing tone
For deactivating the VIP ringing tone. The VIP ringing tone signals a
special call.
X
xxx. locked
A line assigned to you is locked.
i
• Functions which are labeled with - are not installed as standard on your phone.
175
When in doubt, look it up
Ringing and handset tones
Tones for internal and external calls
Normal ringing tone for external calls:
This tone can be switched off
(→ Page 92).
Normal ringing tone for internal calls:
This tone can be switched off
(→ Page 92).
Alerting tone:
Additional call during a connection, partner
beep.
Executive call:
VIP function. This tone can be switched off
(→ Page 92).
Call when ”Handsfree answer back”: Announcement (also with acknowledgement),
Message if busy: special tone.
Tones in the handset
Tones during a cut--in connection.
Signal tone:
When call monitoring is switched on, Handsfree mode and dialing while the handset
is on--hook. The other party can also hear
this tone.
Appointment signal:
This tone can be switched off
(→ Page 92).
176
When in doubt, look it up
If something is not working
The incorrect date and time are displayed
Select the menu item ”Request time/part/line/DSS”.
Date and time will be updated by the system.
Unfamiliar objects in the display
Refer to the ”Symbols and messages in the display ”chapter (→ S. 145) for their
meaning.
The call number of a caller is not displayed
The call was transmitted without the call number, meaning that the incoming call is
analogous or the caller has turned off his call number display.
Partner or line display disappeared
The line display was deactivated in the ”Partner” or ”Line functions” menus. You can
switch it on again there.
or
Select the menu item ”Request time/part/line/DSS”.
The partner or line display will be updated by the system.
Note:
The display is updated automatically as soon as a partner or one of your
colleagues use their phone.
Short tones during a call
A second caller is signalled. Please see the Chapter ”Making several connections
simultaneously” (→ Page 25) for information about possible operating steps.
or
You have activated Call monitoring or Handsfree. You and the caller will hear a short
alerting tone.
or
Cut--in tone
You are participating in a cut--in connection.
or
Appointment signal
An appointment is signalled.
177
When in doubt, look it up
If something is not working
A function is not executed
This function may need to be enabled by the TENOVIS Service first.
The telephone cancels prematurely when programming
It is possible that no key has been pressed in the last 60 seconds. This will terminate every programming procedure.
The programming procedure is also cancelled when accepting a call.
A call number that is entered into the telephone book has a $ in the first position.
You accepted a call while entering a call number. The entry is saved with a $ in the
first position. Edit the entry and replace the $ with the correct letters.
A stored appointment was not set off
Check if the appointment is set to ”on”.
Check whether the signal tone is switched off (in the ”Silence” menu).
Check whether the date and time in the idle display are correct.
A call diversion is not executed
Check whether the call diversion is activated.
A call number that has been dialed with code dialing, cannot be extended
The subsequent dialing function is possibly locked.
A call is shown in the display but the phone does not ring.
Check whether the ringing tone is switched off (in the ”Silence” menu).
178
When in doubt, look it up
Testing the telephone
You can test various functions of your telephone.
You cannot be called as long your telephone is in the test mode. Leave the test
mode when you are done with the tests.
Each test takes only a few seconds.
Start function test.
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the Test
mode
menu item.
Confirm your selection.
Select the desired function, e.g. Display .
Confirm your selection.
179
When in doubt, look it up
Signing up for automatic call distribution The TENOVIS Service needs to set a personal call number (max. of 5 digits) and a
personal password (6 characters) for your telephone in order to enable ACD (Automatic Call Distribution) or BCC (Business Call Center). You need your call number
and password to sign up.
Signing up for automatic call distribution
Scroll to the Further
functions:
menu item.
Confirm your selection.
Scroll to the ACD
user function
menu item.
Confirm your selection.
...
Enter your personal call number with a maximum of five digits.
Scroll to the ”Password” menu item.
...
Enter your password containing six characters.
Scroll to the Log
on
menu item.
Confirm your selection.
i
• To sign off, confirm the status message ”User xxx” with ”Enter” and then select
”Logoff”.
• For more information on ACD and BCC, please refer to the ”Call Center
Functions, Integral TH13/TM13/TS13, ISDN telephones on the Business Call
Center”.
180
When in doubt, look it up
Glossary
Activating, Connection, 26
AEI-interface, 136, 155
Alerting tone, 87
Announcement, 120, 126
Announcements with
acknowledgement, 125, 126, 157
Appointment, 52
Deleting, 54
Appointments
Deleting, 161
Entering, 53, 156
Viewing, 53
Attribute, 126, 157
Automatic call--back, 158
Automatic connection, 114, 125, 164
Auxiliary loudspeaker, 136
Blocking, 61
Busy, 17
Call
Accepting, 21
Deactivating call diversion, 32
Diverting, 31
During a call, 26
Forwarding, 174
In call list, 35
Pick--up, 22
Refuse, 171
Call diversion, 31, 158, 162
Deactivating, 32
Following, 93
from, 158
If busy, 158
To, 158
Call list, 34
Call monitoring, 24
When dialing with PC, 131
Call number
Assign to destination key, 41
Dialing again, 17
Entering, 38
Noting, 40
Own, 168
Reallocating, 36, 46
Storing on DSS module, 42
Suppressing, 158, 170
Call number display
Activating, 18
Deactivating, 18
On/off, 158
Remote, 170
Call pick--up, 22, 158
Call--back, 17, 35, 158
Caller
Switching, 27
Trap, 143, 174
Cancel, 10
Central telephone book, 38, 141
Changing dialing mode, 104
Charges, 49, 50, 162
For private calls and projects, 51
Charges display
Activating, 18
Deactivating, 18
Code dialing, 159
Conference, 29, 159
Ending, 30
Connecting, 28, 174
Connecting a PC, 155
Connecting accessories
AEI-interface, 155
Handsfree equipment, 133
Correct, 12
CSTA Answer Call, 130, 160
181
When in doubt, look it up
Glossary
CTI Agent, 26
Ending, 10
Current settings, 145
Enter text, With display keys, 12
Cut--in, 160
On another call, 19
Entering names, 12
Date/Time, 11
Exit code, 16
Deputy key, 74
External, 15
Destination key, 16
Following, 94
Destination keys, 41
Forwarding a call, 28, 174
Destinations, 7
Function keys, 7
Enabling, 101
Levels, 11
Setting, 97, 100
Dialing
With DSS module, 135
Without handset, 16, 22
Direct dial
With destination keys, 161
with number keys, 161
Display, 11
Display during emergency
operation, 154
Display of the menu items, 155
Overview, 145
Partner, 65
Specifying language, 129
Displaytasten, 11
Diverting, 31
Deactivating call diversion, 32
Door device, 139
Double Call, 96
DSS module, 72, 134, 163
DTMF
Modifying impulse duration., 173
Subsequent tone dial, 104
Switching, 104
Emergency number, 163
Dialing, 163
Storing, 43
182
Error, 177
Functions
Overview, 138
Selecting, 10
Handset, Tones, 176
Handsfree, 16, 22, 24
Setting sensitivity, 164, 168
With auxiliary loudspeaker, 136, 137
With Konf--Tel, 132
Handsfree answer back, 114, 125, 164
Headset, 164
Help, 177
Hold
Automatic hold, 79
Exclusive hold, 79
Manual, 79
Idle display, 11, 145
Info display, 88
Intercom, 115
Internal, 15
Key beep, 105, 165
Keyboard beeps, 165
Keys, Labelling, 13
When in doubt, look it up
Glossary
Konf--Tel, 132
Konftel CU 101/AEI handsfree
equipment, Connecting, 133
Letters, 12
Listening to messages, 48
Lock, 61, 62
Log off, 107
Log on, 107
Lower--case letters, 12
Macro
Enabling a key, 101
Setting, 99
Mailbox, 60
Making calls, 15
With DSS module, 135
Malfunction, 177
Mediating, 27, 28, 167, 174
Menu, 7
Selecting a function, 10
Message, 55
Messages, Sending, 126
METB, 38
Microphone, 167
Minimail
Changing the text, 57
Receiving, 60
Sending, 56
Mode of operation, 91, 167
Modifying impulse duration (DTMF), 173
Multiline, 76
Update display, 170
Accept call, 78
Activating the line display, 90
Call diversion, 81
Calling, 78
Central call list, 83
Conference, 80
Display, 78
Line beep, 87
Lines on DSS module, 85
Local call list, 83
Locking a line, 84
Send Minimail, 89
Note, 40
Overview
Display, 145
Display during emergency
operation, 154
Functions, 138
Menu items, 155
Telephone, 6
Partner, 64
Allow signaling, 70
Calling, 65
Diverting, 66, 100
Diverting calls, 158
Double Call, 67
Forming groups, 68
On DSS module, 72
Reducing group, 69
Restrict signaling, 70
Update display, 170
Partner beep, 67
Pick--up, 22
PIN, 51, 61
Modifying , 62
Pr. call, 163
Problems, 177
Mounting, 2
Protection, 61
MTB, 141
PTM, 155
183
When in doubt, look it up
Glossary
Query answering machine (DTMF), 173
Redial, 17
According to time, 17
Refer--back, 27
With destination keys, 170
Release, 7
Ringing, 92
Switching on and off selectively, 92
Tones, 176
Storing data
Centrally, 111
Locally, 109
Subsequent tone dial (DTMF)
Activating, 173
Automatic, 104
Deactivating, 104
Setting, 173
Switching, Call charges display, 50
Switching between calls, 27
Ringing tone, 176
Talk list, 44, 45
Ringing tones, 176
Telephone
Locking, 61
Mounting, 2
Overview, 6
Status, 11
Saving data, 171
Second call, 26
Deactivating, 172
Selecting the language, 129
Sending messages, 118, 157
Minimail, 56
Settings, 13, 14, 102
Audio/contrast/language, 127
Signal tone, 92, 176
Signing off, 107
Signing up, 107
Silence the telephone, 92
Silence when telephoning, 92
Telephone book, 37
Call number on DSS module, 42
Call number to destination key, 41
Centrally, 141
Dialing a call number, 38
Note, 40, 168
Search for name, 38
Store call number, 173
Telephone settings, 102
Telephone status, 145
Text message, 56
Time Zone, 106
Transfer call, 174
Simple mode, 91
Trap call, 143, 174
Soft key mode, 91
Unlocking, 63
Sound, 170
Update time display, 170
Standard mode, 91
Upper--case letters, 12
Status, 145
Vanity number, 7, 12
184
When in doubt, look it up
Glossary
VIP call, 126
VIP functions
Announcement, 120
Deactivating, 123
Handsfree answer back, 114
Intercom, 115
On/off, 126, 169
Sending, 126, 174
Sending messages, 118
VIP-Funktionen, nutzen, 122
VIP number, 126, 175
Voice mail, 48
Volume, Auxiliary loudspeaker, 137
Without handset, 16, 22, 23
185
Tenovis GmbH & Co. KG · Austria
Hüttenbrennergasse 5 · A-1030 Wien
T +43 (0)1 87870-0
F +43 (0)1 87870-7370
Telenorm Ltd. · Greece
Ethelonton Aimodonton Str. 3
12131 Peristeri, Athen
T +301 5785220 · F +301 5785227
N.V. Tenovis S.A. · Belgium
Rue Henri Genesse 1 · B-1070 Bruxelles
T +32-2-5255111
F +32-2-5255000
NORMA Telecom AG · Greece
Polytechniou 6
54626 Saloniki
T +303 1500600
F +303 1555347
Tenovis S.r.l. · Italy
Via Gadames, 7 · I-20151 Milano
T +39 02 39244-1
F +39 02 39244-805
Tenovis BV · Netherlands
Neptunusstraat 71 · NL-2132 JP
Hoofddorp
T +31-23-5656-410
F +31-23-5656-411
Tenovis GmbH · Switzerland
Ifangstrasse 1 · CH-8952 Schlieren
T +41 (0) 1738-7272
F +41 (0) 1738-7218
Telecomunicaciones Tenovis S.L.
Spain
Carretera N-VI, KM 18,150
E-28230 Las Rozas (Madrid)
T +34-91-6312400
F +34-91-6312486
MKS · Bosnia
Kotromanica 48 · BH-Sarajevo
T +3 87 71 27 5825
F +3 87 71 27 5835
Telenorma Colombia S.A.
Av. 13 (aut. Norte) No 118-30 Of. 702
Santafé de Bogotá
T +57 1 600 0400
F +57 1 629 4272
Robert Bosch Odbytova s.r.o.
Czech Republic
Pod visnovkou 25
CZ 142 00 Praha
T +420 2 6130 0612
F +420 2 6130 0638
MTS Modern Telecom System
Egypt
Sheraton Heliopolis Buildings,
Area 1157, Building 12
Nasr City, Cairo
T +20 (2)2682365
F +20 (2)2682371
MTV Telecom Distribution PLC
Great Britain
Sky Business Park
Eversley Way
Thorpe, Egham
Surrey TW20 8RF
T +44 (0)1784 740000
F +44 (0)1784 744030
INFA Telecom · Hong Kong
38/F Manulife Tower
169 Electric Road, Hong Kong
T +85-2-28066653
F +85-2-25107243
Telenorma C.A. · Venezuela
Avenida Republica Dominicana
Edf. Delcha 1, Boleita Sur
Apartado del Este 61405 · 1060A Caracas
T +58-212-2077511
F +58-212-2398735
Robert Bosch Kft. · Hungary
Gyömro˝i út 120 · H-1103 Budapest
T +36-1-4313-700
F +36-1-4313-717
NETCOMM Telephone Systems Ltd.
Mauritius
34, De Courcy Street
Port-Louis
T +230-211-64 00
F +230-211-5226
Computer Telephony S.A. de C.V.
Diagonal No. 27 · Col. Del Valle
03100, México, D. F.
T +525 340-1411
F +525 340-1402
EEI Corporation
Philippines
188 E Rodriguez jr. Avenue
Ortigas Industrial Estate
Quezon City, Metro Manila 1110
T +63-2-63 508 51
F +63-2-63 509 75
C&C Partners Telecom Sp. zo.o.
Poland
Ul. 17 Stycznia 119, 121· PL 64-100 Leszno
T +48 65 5255 555
F +48 65 5255 666
VADO Telecom · Russia
Krasnaja Presnja 28
RF 123376 Moscow
T +7- 095-252 00 21
F +7- 095-956 70 36
TEHCOM d.o.o · Yugoslavia
Bulevar vojvode Micˇic´a 37
SR-11000 Beograd
T +381 11 3690211
F +381 11 3690211
Procom Inzeniring d.o.o. · Slovenia
Likozarjeva 14 · SI-1000 Ljubljana
T +3 86 130 66 212
F +3 86 130 66 222
ELCyM Telecoms (Pty) Ltd.
South Africa
1, Samrand Avenue · Samrand Industrial
and Commercial Park · P.O. Box 10025,
Centurion 0157
T +27 12 677-6000
F +27 12 677-6677
www.tenovis.com
kundendialog-center@tenovis.com
(Germany)
T 08 00 -2 66 10 00
F 08 00 -2 66 12 19
(International)
T +49 (69) 75 05-28 33
F +49 (69) 75 05-28 41
4.999.061.818 · 1/1101 · SW E06.2 / V6 · gb · Modifications reserved
Tenovis S.A. · France
122, Rue Marcel Hartmann
F-94853 Ivry s/Seine
T +33-1-45156515
F +33-1-45156500
MTechSA (Pty) Ltd. · South Africa
92, Indaba Lane
P.O. Box 1403
Reitfontein/Honeydew, Krugersdorp
T +27 11 796 2600
F +27 11 796 2655