Samsung SPS-2000 Specifications

SAM4s SPS 2000
Operator Manual
All specifications are subject to change without notice.
©2008, CRS, Inc.
PM-SPS-2000 Manual Revision 1.15
CRS, Inc.
Limited Warranty and Disclaimers of Warranty
This manual has been developed by CRS, Inc. It is intended for the use of its customers and service personnel and should be read in its
entirety before attempting to install, use or program the product(s).
Nothing contained in this manual shall be deemed to be, and this manual does not constitute, a warranty of, or representation with respect
to, the product or any of the products to which this manual applies. This manual is subject to change without notice and CRS, Inc. has no
obligation to provide any updates or corrections to this manual. Further, CRS, Inc. also reserves the right, without prior notice, to make
changes in equipment design or components as it deems appropriate. No representation is made that this manual is complete or accurate in
all respects and CRS, Inc. shall not be liable for any errors or omissions contained in this manual. In no event shall CRS, Inc. be liable for
any incidental or consequential damages relating to or arising out of the use of this manual. This document contains proprietary
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Revision 2.0 - April 1, 2005
WARNING - U.S.
THIS EQUIPMENT GENERATES, USES AND CAN RADIATE RADIO FREQUENCY ENERGY, AND IF NOT INSTALLED AND USED IN
ACCORDANCE WITH THE INSTRUCTIONS MANUAL, MAY CAUSE INTERFERENCE TO RADIO COMMUNICATIONS. IT HAS BEEN
TESTED AND FOUND TO COMPLY WITH THE LIMITS FOR A CLASS A COMPUTING DEVICE PURSUANT TO SUBPART J OF
PART 15 OF FCC RULES WHICH ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST SUCH INTERFERENCE
WHEN OPERATED IN A COMMERCIAL ENVIRONMENT. OPERATIONS OF THE EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY
TO CAUSE INTERFERENCE IN WHICH CASE THE USER, AT HIS OWN EXPENSE, WILL BE REQUIRED TO TAKE WHATEVER
MEASURES MAY BE REQUIRED TO CORRECT THE INTERFERENCE.
NOTICE - CANADA
THIS APPARATUS COMPLIES WITH THE CLASS “A” LIMITS FOR RADIO INTERFERENCE AS SPECIFIED IN THE CANADIAN
DEPARTMENT OF COMMUNICATIONS RADIO INTERFERENCE REGULATIONS.
CET APPAREIL EST CONFORME AUX NORMES CLASS “A” D’INTERFERENCE RADIO TEL QUE SPECIFIER PAR MINISTRE
CANADIEN DES COMMUNICATIONS DANS LES REGLEMENTS D’INTERFERENCE RADIO.
ATTENTION
The product that you have purchased may contain a battery that may be recyclable. At the end of its useful life, under various state and
local laws, it may be illegal to dispose of the battery into the municipal waste system.
Check with your local solid waste officials for details concerning recycling options or proper disposal.
Contents
Introduction
7
SAM4s SPS-2000 Overview ..................................................................................................... 7
Hardware ..................................................................................................................... 7
Software ...................................................................................................................... 7
Options ........................................................................................................................ 7
Safe Operation ........................................................................................................................... 8
ECR Power Requirements ......................................................................................................... 8
About Power Conditioning Equipment ..................................................................................... 9
Surge Protectors and Power Conditioners................................................................... 9
Ground Guard Conditioners ........................................................................................ 9
Uninterruptible Power Supplies (UPS) ..................................................................... 10
Terminal Controls & Connections........................................................................................... 11
Front Panel Angle Adjustment .................................................................................. 11
Rear Display .............................................................................................................. 12
SD Memory Card Slot............................................................................................... 12
Connection Panel....................................................................................................... 13
Getting Started
15
Default Screen Layout ............................................................................................................. 15
Custom Screen Layouts ........................................................................................................... 16
Screen Saver ............................................................................................................................ 17
Initialize/Re-boot ..................................................................................................................... 17
Function Key Definitions ........................................................................................................ 18
Keylinks................................................................................................................................... 25
Passwords ................................................................................................................................ 26
Password Notes ......................................................................................................... 26
Error Messages ........................................................................................................................ 27
Basic Operations
33
Signing On/Off ........................................................................................................................ 33
Sign On by the Employee Key .................................................................................. 34
Sign On by Push Button Key .................................................................................... 34
Sign On by Employee Card....................................................................................... 34
Sign On by Fingerprint.............................................................................................. 34
Sign On by Continue Key ......................................................................................... 34
Sign Off ..................................................................................................................... 34
Clerk Interrupt ........................................................................................................... 35
Clocking In/Out ....................................................................................................................... 35
Clock In ..................................................................................................................... 35
Clock Out for Break .................................................................................................. 35
Clock In from Break.................................................................................................. 36
Clock Out for Day ..................................................................................................... 36
Clock In/Out by Fingerprint ...................................................................................... 36
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Contents • 3
Time Clock Edit ........................................................................................................37
Outside of Sale Functions ........................................................................................................38
Time Display .............................................................................................................38
Received on Account.................................................................................................38
Paid Out.....................................................................................................................38
Registering PLUs/Items ...........................................................................................................39
Preset PLUs ...............................................................................................................39
Open PLUs ................................................................................................................39
Code Entry Preset PLUs ............................................................................................39
Code Entry Open PLUs .............................................................................................39
PLU Price/HALO Override .......................................................................................39
PLU Price Change .....................................................................................................39
Repeat........................................................................................................................39
PLU Price Inquiry......................................................................................................39
Registering a Not Found PLU ...................................................................................40
Price Level Shift ........................................................................................................41
Scale Items.................................................................................................................41
Print Key....................................................................................................................42
Auto Grill Item ..........................................................................................................43
Promo ........................................................................................................................43
Waste .........................................................................................................................43
Price Inquiry ..............................................................................................................43
Food Stamp Shift.......................................................................................................44
Tax Shift/Tax Exemption ..........................................................................................44
Corrections & Voids ................................................................................................................45
Clear ..........................................................................................................................45
Error Correct..............................................................................................................45
Void Item...................................................................................................................45
Cancel........................................................................................................................45
Transaction Void .......................................................................................................45
Merchandise Return...................................................................................................46
Discounts/Coupons/Surcharges ...............................................................................................46
Sale (Subtotal) Discounts ..........................................................................................46
Item Discounts...........................................................................................................47
Surcharges .................................................................................................................48
Totaling/Tendering ..................................................................................................................48
Cash ...........................................................................................................................48
Check.........................................................................................................................48
Check Cashing...........................................................................................................49
Miscellaneous (Charge) Tender.................................................................................49
Preset Tender .............................................................................................................49
Split Tender ...............................................................................................................49
Integrated Payment System Operations.....................................................................49
Foreign Currency Subtotal & Tender ........................................................................51
Food Stamp Subtotal & Tender .................................................................................51
Post-Finalization Procedures ...................................................................................................52
Paid Order Recall ......................................................................................................52
Receipt Issue..............................................................................................................52
Validate .....................................................................................................................52
Quick Service Operations ........................................................................................................53
Typical QSR Keyboard .............................................................................................53
Sample Transaction Receipt ......................................................................................54
Drive Thru Operations...............................................................................................55
Training Mode .........................................................................................................................57
SPS-2000 Delivery System......................................................................................................58
4 • Contents
SAM4s SPS-2000 Operator Manual v1.15
Delivery System Features.......................................................................................... 58
Delivery Related Programs........................................................................................ 58
Delivery Operations .................................................................................................. 59
Guest Check Operations .......................................................................................................... 65
Overview ................................................................................................................... 65
Manual Previous Balance .......................................................................................... 67
Hard Check Posting................................................................................................... 69
Soft Check Posting .................................................................................................... 70
Seat # Assignment ..................................................................................................... 75
Split Check ................................................................................................................ 79
Split Check—Graphical Method ............................................................................... 80
Hold/Print Hold ......................................................................................................... 84
List Check ................................................................................................................. 86
Repeat........................................................................................................................ 87
Transfer Table ........................................................................................................... 88
Combine Checks for Payment ................................................................................... 89
Transfer Check .......................................................................................................... 90
Tip Declare ................................................................................................................ 92
Using Graphical Table Management ....................................................................................... 94
Graphic Table Management Operations.................................................................... 95
SPS-2000 Table Reservation..................................................................................... 96
Reports
99
Report Menu ............................................................................................................................ 99
Report Table .......................................................................................................................... 100
Printing & Saving Reports ...................................................................................... 102
Cash Declaration.................................................................................................................... 103
X Mode Program ................................................................................................................... 104
Time Clock Edit ...................................................................................................... 104
Edit Inventory Item ................................................................................................. 105
Date Time Setting.................................................................................................... 105
Drawer Assignment................................................................................................. 106
FTP Transmission.................................................................................................................. 106
Receipt Reprint ...................................................................................................................... 106
DataTran Operation ............................................................................................................... 107
Initialize EFT........................................................................................................... 108
Open Batch.............................................................................................................. 108
Close Current Batch/ Close Current Batch with Debit............................................ 108
Change Batch Number ............................................................................................ 108
Issue Local Total ..................................................................................................... 109
Issue Local Transaction........................................................................................... 109
Issue Local Batch Status Report.............................................................................. 110
Enable Dial In Load/Enable Dial Out Load ............................................................ 110
Gratuity Entry.......................................................................................................... 111
Initialize Pin Pad ..................................................................................................... 111
Get Gift Card Balance ............................................................................................. 111
Post Authorization................................................................................................... 112
Report Samples...................................................................................................................... 113
Financial Report ...................................................................................................... 113
Sales By Time Period .............................................................................................. 115
PLU Reports............................................................................................................ 115
Employee Reports ................................................................................................... 116
Group....................................................................................................................... 118
Drawer Totals .......................................................................................................... 118
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Contents • 5
Labor Groups...........................................................................................................119
Sales and Labor % ...................................................................................................119
Daily Sales...............................................................................................................120
Groups By Time Period...........................................................................................120
Analysis 1 By Time Periods ....................................................................................121
Analysis 2 By Time Periods ....................................................................................121
Analysis 3 By Time Periods ....................................................................................122
Track By Time Periods............................................................................................122
Open Check .............................................................................................................123
Product Mix .............................................................................................................123
Product Projections..................................................................................................124
Station Totals...........................................................................................................124
Daily Time Keeping ................................................................................................125
Shift Report .............................................................................................................126
Inventory .................................................................................................................128
PLU Stock ...............................................................................................................130
PLU Stock by Group ...............................................................................................130
Electronic Journal....................................................................................................131
Food Cost ................................................................................................................132
Balancing Formulas ...............................................................................................................133
Program Maintenance
135
PLU Maintenance ..................................................................................................................135
Changing Item Prices ..............................................................................................135
Employee File Maintenance ..................................................................................................138
Employee Field Definitions.....................................................................................141
Appendix
143
Report Function Key Report Code Structure.........................................................................143
Report # Table .........................................................................................................143
Report Option Table ................................................................................................145
Manual Revision Record
6 • Contents
147
SAM4s SPS-2000 Operator Manual v1.15
Introduction
SAM4s SPS-2000 Overview
Hardware
The SPS-2000 features a 12.1” color LCD touch screen and many popular off-the-shelf POS
peripherals can be connected by way of serial communication ports. The SPS-2000 has no
hard disk drive, instead running its built-in application software from on-board flash memory
and storing data on non-volatile RAM.
Equipped with an LCD touch screen, the SPS-2000 resembles in appearance and application
a PC-based POS terminal. However, unlike open-architecture PC-based terminals, the SPS2000 cannot run other PC applications – it is only capable of running the bundled, built-in
POS application.
Software
The built-in SPS-2000 POS application has considerable flexibility and can be configured for
both retail sales and food sales in quick and table service environments
Like ECR programs, the SPS-2000 application program allows the reseller to configure the
terminal to perform in a specific setting. After consulting with the merchant, the reseller uses
S-Mode (secure) programs set to memory allocation, system configurations, key functions
and locations, port assignments, passwords and other system settings. Then the P-Mode
(program) is used to complete the end user program for the merchant with, price look-up
(PLU) programs, messages, employees, taxes, and other system options.
Options
Each SPS-2000 ECR is configured with all options included. Each SPS-2000 has maximum
memory, a card reader, SD memory card reader, and a rear display standard. No additional
terminal options are available.
SAM4s SPS-2000 Operator Manual v1.15
Introduction • 7
Safe Operation
•
Do not locate your SAM4s SPS-2000 in a damp or wet environment. Avoid high
humidity, direct sunlight and temperature extremes.
•
Always plug your SPS-2000 into a grounded three-prong outlet. Never use two-prong
adaptors or ungrounded outlets.
•
Check to make sure the power outlet provides the correct voltage: (120V +/- 10%).
•
Immediately disconnect the ECR from the power source in case of spilled liquid in the
ECR, smoke, or strange smells. Call your authorized dealer for assistance.
•
Do not operate the ECR with wet hands.
•
Use a soft dry cloth to clean the ECR cabinet. Do not use wet clothes or solvents.
•
Do not open the ECR case to attempt repairs. Dangerous voltages can cause shock.
Service attempts by untrained personnel can cause unnecessary damage to your ECR.
ECR Power Requirements
8 • Introduction
•
Be aware that other electrical devices on the same circuit can cause your ECR to
malfunction. Avoid plugging your ECR into outlets where other high-current devices are
connected.
•
Be aware that power quality issues, including voltage fluctuations, electrical noise,
spikes, outages, interruptions, and other power viruses can disrupt or damage modern
electronic equipment, including ECRs and PCs.
•
When ECRs are interconnected in networks, connected to PCs or where communications
cables connect peripherals, particular care must be taken with power sources and
communication cable routing. Your authorized dealer can provide detailed power
specifications for these applications. Failure to implement installation requirements for
networked systems may cause system failures and/or poor system performance.
SAM4s SPS-2000 Operator Manual v1.15
About Power Conditioning Equipment
Surge Protectors and Power Conditioners
Most people are familiar with surge protectors, which guard against damage due to sudden
spikes in the electrical current. A power conditioner provides protection against surges in
power just as a surge suppressor does, but a power conditioner also maintains a continuous
voltage during temporary voltage reductions, such as a brownout. This is referred to as
conditioning. Power conditioners also can filter EMI emanating from a power source and can
smooth the rhythmic cycle of alternating current. While surge protectors safeguard equipment,
a power conditioner cleans the signal, eliminating interference on the line.
CRS recommends the PowerVAR ABC065-11 (CRS P/N 701002), a 0.65 amp
power conditioner that is suitable for most ECR applications. POWERVAR
standard power conditioners are for use with any microprocessor based electronic
equipment. Thanks to their low impedance isolation transformer, you can trust
these conditioners to protect your sensitive equipment from the biggest problems for today's
computers.
Ground Guard Conditioners
POS systems consisting of workstations connected in an Ethernet network must have the
same point of reference, (i.e. common ground potential for all equipment in the system.)
Unlike electronic loads, traditional electrical loads such as motors, lights, heavy appliances,
etc. use the equipment ground for safety purposes only and do not rely on it for proper
operation. Computer equipment, on the other hand, introduces the equipment-grounding
conductor as an active part of the power supply in referencing digital logic. Therefore
networked POS systems require isolated/dedicated ground circuits to insure proper operation.
CRS recommends POWERVAR ground guard conditioners for network
applications. Only the “Ground Guard” conditioner from POWERVAR can be
used as an alternative to isolated/dedicated ground circuits. Traditional power
conditioners cannot be used as an alternative as they do not address the ground
issues over a network. The Ground Guard conditioner must protect every piece of equipment
in the POS system in order to operate properly. POWERVAR Ground Guard power
conditioners are available in sizes from 0.65 to 16 amps, to protect single or multiple POS
components.
SAM4s SPS-2000 Operator Manual v1.15
Introduction • 9
Uninterruptible Power Supplies (UPS)
On sites where there is a known problem with temporary power outages or brownouts, battery
back-up devices should be installed. Most battery back-up devices are known as
Uninterruptible Power Supplies (UPS). When power to equipment is momentarily lost, the
UPS devices draw power from an internal ‘gel cell’ battery to keep the equipment operating.
The length of time these devices power the POS system is dependent on the capacity of the
internal batteries. Many sizes are available, but typically the units installed on POS
equipment keep the computers powered for about 20 minutes. This will give servers and
managers time to settle bills, print checks and power down the system in an orderly fashion.
CRS recommends POWERVAR Security One Series Uninterruptible Power
Supplies, the most advanced, line-interactive, true sine wave UPM products
available for your application. Each model is designed to provide total protection
for your system from a complete range of power quality problems. Security One
Series Uninterruptible Power Supplies are available with or without the patented Ground
Guard conditioning circuitry.
10 • Introduction
SAM4s SPS-2000 Operator Manual v1.15
Terminal Controls & Connections
Standard
Magnetic Card
Reader (MCR)
Front Panel Power Button
Press and hold the Front Panel
Power Button to alternately shut
down or activate the touch screen.
Note that the main power switch is
located on the bottom of the
terminal in the right-rear corner.
The front panel power button may
be enabled or disabled in the SMode options program.
The Error light
will flash
during IRC
communication
Front Panel Angle Adjustment
Set the position of the front
panel support to adjust the
angle of the front panel
from 22° to 77°.
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Introduction • 11
Rear Display
Standard Rear Display
SD Memory Card Slot
The SPS-2000 SD Memory Card slot can be used
to:
• Load Application Program Updates
• Save/Load End User Program Settings
• Load Key Images
• Save Screen Captures
12 • Introduction
SAM4s SPS-2000 Operator Manual v1.15
Connection Panel
Standard Terminal ports include:
• Cash Drawer Port (Supports 2-Drawers)
• LAN port
• Keyboard/Mouse Ports
• 2-USB Ports
• LPT Port (Parallel)
• 6-RS-232C Comm. Ports (2-DB9 Male/4-RJ45)
Terminal Power
On/Off
switch
AC Power Cord
Connection
Serial Number/
Identification
Label
The Standard
Rear Display
uses RS-232C
Port #6
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Introduction • 13
14 • Introduction
SAM4s SPS-2000 Operator Manual v1.15
Getting Started
Default Screen Layout
Mode Tabs
Touch one of the four
Tabs to control the
SPS-2000 Mode:
REG = Registration
REP = Reports
PRG = Program
S = Secure Mode
A password may be
required for access to
REP, PRG & S
modes.
Main Screen
Forty keys display on
the main screen.
Keys can be
items/categories
(PLUs) or functions.
A total of 200
different screens
(Keylinks) can be
displayed to organize
items or functions.
SAM4s SPS-2000 Operator Manual v1.15
Message Line:
Displays Error
Messages, Clerk
Identification &
Transaction
totals.
Transaction Detail
is displayed here. If
over 12 items are
registered, a scroll
bar displays.
Transaction
Summary Line.
Status Line:
Displays current
Price level,
Receipt on/off
status & register #.
Fixed Keys
The 10-key pad,
and eight
essential function
keys are fixed.
Fixed keys
cannot be moved
or changed.
Getting Started • 15
Custom Screen Layouts
After your authorized dealer prepares your SPS-2000 for installation, your main screen and keylink screens
will look different. Each screen will contain the variety of item and function keys that you require. Your
screens will be designed using the following capabilities:
The Main Screen and each Keylink
screen provide 40 single size key
locations in a 5 x 8 matrix.
Large, wide and vertical keys may
be used and unused locations may be
eliminated.
Keys colors can be chosen from an
18-color palate.
Images may be used instead of
text for key identification.
Keys may be set to open new
screens (keylinks). In this
example, the beverage key
(above) is set to open a new
screen offering 5-different
beverage sizes
16 • Getting Started
SAM4s SPS-2000 Operator Manual v1.15
Screen Saver
A screen saver can be implemented; your authorized dealer can install a custom graphic
image to display. Depending upon the setting, the screen saver will display after 1 to 99
minutes of inactivity.
When the screen saver is activated, simply touch the screen to restore the normal display.
Initialize/Re-boot
The initialize function allows you to exit any register activity and return to a beginning or
cleared state. Any transaction that is in progress will be exited and totals for that transaction
will not be updated.
Here are some reasons you may want to initialize your ECR:
•
The register is in an unknown state, and you wish to exit the current program or
transaction without following normal procedures.
•
You have performed a function that includes a compulsory activity, such as
validating or printing, and you wish to bypass the compulsory activity.
•
An initial clear may be necessary as part of servicing, or troubleshooting an SPS2000 register or system.
Perform this procedure only as necessary. Contact your authorized SAM4S dealer first if you
have questions about operating or programming your SPS-2000.
‹
To Initialize the SPS-2000, turn the main power switch off, then on again. The SPS-2000
will be ready for operation about 30 seconds after re-booting.
Warning: If you initialize while a transaction is in progress, the transaction will be
aborted and totals/counters will not be updated.
SAM4s SPS-2000 Operator Manual v1.15
Getting Started • 17
Function Key Definitions
Note that key descriptions are programmable. Key descriptions on your screen may be different than the
function key name. For example, the “%1” function key may be programmed and labeled to operate as a
store coupon key.
Key
Key
#
Description
ADD CHECK
013
Use to add multiple guest checks (tracking balances or soft checks)
for payment together. See “Combine Checks for Payment” on page
89. See "TRAY SUBTL" on page 23 to add separate transactions
when you are not tracking balances.
CANCEL
016
Touch CANCEL to abort a transaction in progress. All current
items are removed (voided).
CASH
018
Use CASH to finalize or tender cash sales. Change is computed
when the amount of cash tendered is greater than the amount of the
sale.
TIP DECLARE
019
Use to declare employee tips if you are not using the employee time
keeping feature. (If you are using employee time keeping, you are
prompted to declare tips when clocking out.)
CHECK
021
Use CHECK to finalize or tender check sales. Change is computed
when the amount of the check tendered is greater than the amount
of the sale.
CHECK CASH
022
Use the CHECK CASH key to exchange a check for cash outside of
a sale.
CHECK ENDORSE
023
If compulsory check endorsement is set with the CHECK key, use
the CHECK ENDORSE key to print the endorsement message after
a check is inserted into the appropriate printer.
CLEAR
024
Use the CLEAR function to clear numeric entries or error
conditions.
CONTINUE
025
Use to override the pop-up employee function after a transaction.
Allows the employee to post an additional transaction without
signing on again.
CURR. CONV. 1-5
026030
Use to convert and display the value of the transaction in foreign
currency. Only cash tender is allowed after touching a CURR
CONV key. Change is calculated and issued in home currency.
TABLE DSP
033
Feature not currently available.
NEXT DOLLAR
034
Touch the NEXT DOLLAR key to tender an amount the next whole
dollar above the sale total. For example, if the sale total were $2.52,
then the NEXT DOLLAR key would automatically tender $3.00.
18 • Getting Started
SAM4s SPS-2000 Operator Manual v1.15
REPORT
036
You can print out reports from the REG tab using the REPORT key.
Reports are generated by first entering the report code, then
touching the REPORT key, i.e: [Report Code] [REPORT]. See
“Report Function Key Report Code Structure” on page 143 in the
appendix of this manual. Note: This feature is available on v2.00j
or later software.
DONE
037
Touch the DONE key to exit a keylink screen and return to the main
screen.
DRIVE THRU
038
DRIVE THRU is a subtotal function. Touch DRIVE THRU to
record the amount of the transaction in the drive thru total on the
financial report. Tax calculation can be changed to accommodate
different tax rules for drive thru sales.
EAT-IN
039
EAT-IN is a subtotal function. Touch EAT-IN to record the amount
of the transaction in the eat-in total on the financial report. Tax
calculation can be changed to accommodate different tax rules for
eat-in sales. Sales cannot be split between eat-in and take-out.
EMPLOYEE
040
The EMPLOYEE # key is used to sign on a cashier, clerk, server or
employee.
EMPLOYEE (1-10)
041050
The EMPLOYEE (1-10) keys can be programmed to sign on a
specific employee when touched directly, without entering a code.
ERR.CORR
052
Touch ERR CORR immediately after an item to void that item.
FD/S SHIFT
053
Touch FD STMP SHIFT to shift the pre-programmed food stamp
status of an item prior to its registration.
FD/S SUBTL
054
Touch FD STMP SUBTTL to display the total of food stamp
eligible items registered in the current transaction.
FD/S TEND
055
Touch the FD STMP TEND key to tender Food Stamps after the
display of the food stamp eligible subtotal. Depending upon
function key programming, change less than $1 may be applied to
any cash balance or issued as cash change.
GUEST #
056
Use to record the number of guests served by a transaction. The
entry may be compulsory. The entry appears on receipts and the
kitchen printer/KVS.
HOLD
057
Use to identify an individual item, or an entire transaction so that
the designated items will not print/display at the kitchen
printer/KVS at the current finalization. Items designated as "hold"
items will display on the screen with an "H".
INACTIVE
058
Use to define an inactive key location.
LIST CHECK 1-4
064067
Touch LIST CHECK (for the appropriate tracking file) to display a
list of all open soft checks in the file.
DELIVERY
069
The Delivery function key is used to initiate a delivery transaction.
When touched, the Delivery key opens the customer record screen.
Here existing accounts can be opened, new accounts created, or
existing accounts deleted.
SAM4s SPS-2000 Operator Manual v1.15
Getting Started • 19
PARK DELIVERY
070
The Park Delivery function key allows you to accept orders and
hold them for preparation and delivery at a later time.
SERV DELIVERY
071
The Serv Delivery function key releases held parked orders for
preparation.
MACRO 1 - 40
077116
Use to execute one of forty possible preprogrammed key sequences.
($1, $5, $10, and $20 are the default preset tender keys for macros
1-4.)
MACRO #
117
Use to execute one of the forty possible macros by entering the
macro number and touching the MACRO # key.
MDSE RETURN
118
Touch the MDSE RETURN key to adjust items inside or outside of
a transaction.
MISC TEND 1-16
119134
Touch a MISC TEND key to finalize or tender sales paid by various
charges or other media. Tendering may or may not be allowed
depending upon function key programming. (Charge is the default
descriptor for MISC TEND #1)
MISC TEND #
135
Access any of the 16 possible miscellaneous tender functions by
entering the tender number (1-16) and touching the MISC TEND #
key.
MODIFIER 1-10
136145
Preceding a PLU entry, a modifier key changes a digit of the PLU
number, causing a different PLU to be registered. Modifier keys
can be set to change any of the 14 PLU digit positions to any
specified digit (0-9).
#/NO SALE
147
Use to enter a non-adding memo number during a transaction (#
function) or use to open the cash drawer outside of a sale (no sale
function).
P/BAL
148
Enter an amount, and then touch the Manual Previous Balance
(P/BAL) key to use the simplest form of Charge Posting/Table
Service. The P/BAL key may be used any time within a
transaction. Transactions where the P/BAL key is used must be
finalized with one of the STORE CHECK keys.
PAID OUT 1-5
151155
Touch a PAID OUT key to remove cash, check or miscellaneous
media from the drawer.
PAID RECALL
156
The PAID RECALL key is used to recall last x number of
transactions, starting with the last transaction finalized. (X is
determined in memory allocation.) Once recalled, a transaction
could be reviewed (touch PAID RECALL again to view the
previous transaction). To exit the paid order view, touch CLEAR.
%1 - %10
157166
Ten discount keys (%1 - %10) are available to handle various kinds
of discounts, markdowns and adjustments to items or transactions.
PLU
167
Enter the PLU code number and touch PLU to register a PLU.
PRICE INQ
169
Touch the PRICE INQ to display the PLU price without actually
registering the PLU.
PRICE LVL 1-20
170189
Touch a LEVEL key prior to a PLU entry to shift the price of a
PLU to a different price set in PLU programming.
20 • Getting Started
SAM4s SPS-2000 Operator Manual v1.15
PRINT
190
Touch the PRINT function to send items that require special
preparation to the kitchen printer (or KVS) before the sale is
finalized. An item can be programmed as an auto grill item,
requiring the PRINT key to be touched every time the menu item is
sold. This function does not affect normal kitchen printer/KVS
routing. The PRINT function also sends items in group sequence
using the “meal order feature” available at version 2.02n or later.
Items are given a meal order priority through group programming.
Each time the PRINT key is touched, the next priority of items will
be release to the kitchen printer.
PRINT CHECK
191
Prints the soft guest check (tracking file) that is currently displayed.
The PRINT CHECK key may be programmed to store (service) the
check automatically.
PRINT HOLD
192
Use to remove the "hold" designation from an item or order, so that
the items and their instructions are now sent to the kitchen
printer/KVS at finalization.
PROMO
193
Touch the PROMO key to void the price (the item remains) of an
item. Can be used for 2 for 1 promotions. A PROMO count is
available for each menu item.
QUIT
195
Touch QUIT to automatically sign off the current cashier/clerk.
RECEIPT ON/OFF
196
Touch RECEIPT ON/OFF to toggle the receipt function from on to
off (versions before V2.01r) or touch [1] [RECEIPT ON/OFF] to
turn receipt on or [2] [RECEIPT ON/OFF] to turn receipt off
(versions 2.01r or later.) You must first have a receipt printer
connected, identified to the register, and the print receipt
automatically option (see General Printing Options) turned on. Key
also controls report printing.
RECALL CHECK # 1-4
197200
The check tracking system can maintain only balances (hard check)
or entire transactions (soft check) in the register memory. Four
different tracking files can be separated to maintain, for example:
restaurant checks, call-in orders, delivery orders, and/or table
balances. Touch one of the four RECALL CHECK # keys directly
to begin a tracking transaction, or enter the tracking number and
touch the RECALL CHECK # key to access the existing tracking
balance.
RECD ACCT 1-5
201205
Touch a RECD ACCT key to add cash, check or miscellaneous
media to the drawer.
RECEIPT
206
Touch the RECEIPT key to issue a transaction receipt at the
designated receipt printer.
REPEAT
207
Touch the REPEAT key to quickly re-order a set of items. When a
check is recalled, simply touch the REPEAT key to automatically
register all of the items registered at the previous posting.
SCALE
208
Touch the SCALE key to automatically display the weight from a
scale connected to the register, or to manually enter a weight for
extension.
SAM4s SPS-2000 Operator Manual v1.15
Getting Started • 21
SEAT #
209
Use to identify a specific seat (or person) within a transaction.
Facilitates separate payment by seat, and identifies to the food
preparation staff (through the kitchen printer/KVS) how to assemble
meals. Seat numbers may be assigned at the time of entry or, if
necessary, later in the transaction.
SPLIT ITEM
211
When like items are consolidated in a transaction you can move the
cursor to the item and touch the SPLIT ITEM key to display the
items separately, instead of in consolidated form, used normally to
assist the items to seat allocation.
SPLIT PAY
212
Touch the SPLIT PAY key to divide the amount of a guest check
into equal segments for payment by more than one person.
STOCK INQ
213
Touch the STOCK INQ key, and then enter (or scan) an item to
view the stock status of the item. (The item must be a stock item to
use this function.)
STORE CHECK 1-4
214217
The check tracking system can maintain only balances (hard check)
or entire transactions (soft check) in the register memory. Four
different tracking files can be separated to maintain, for example,
restaurant checks, call-in orders, delivery orders, and/or table
balances. Touch one of the four STORE CHECK # keys to finalize
a tracking transaction. (This function is equivalent to a SERVICE
function.)
SUBTOTAL
218
Touch SUBTOTAL to display the message “SUBTOTAL” on the
display. Although a running total is always displayed on the bottom
of the screen, the SUBTOTAL key may be required before some
functions, such as subtotal discount.
TABLE # (1-4)
219222
Use to enter the table number of the check. If a table number is
entered, the TABLE # key can also be used to recall the check.
TAKE-OUT
223
TAKE-OUT is a subtotal function. Touch TAKE-OUT to record
the amount of the transaction in the take-out total on the financial
report. Tax calculation can be changed to accommodate different
tax rules for take-out sales. Sales cannot be split between eat-in and
take-out.
TAX EXEMPT
224
The TAX EXEMPT can be preprogrammed to exempt specific
taxes from a sale.
TAX SHIFT 1-6
225230
Use to shift the preprogrammed tax status of an item. Touch before
an item entry to make taxable.
CLK IN/OUT
231
Touch the CLK IN/OUT key to record start and stop work times for
the registered employee. Hours worked are maintained by the time
clock system.
TIP (1-3)
232234
Use to enter a tip amount on a check.
TRANSFER CHECK (1-4)
235238
Use to transfer one or all open soft checks form one server to
another server. A transfer check receipt will print.
22 • Getting Started
SAM4s SPS-2000 Operator Manual v1.15
TRAY SUBTL
239
Touch the TRAY SUBTL key to finalize a transaction that will be
paid later with subsequent transactions. See "ADD CHECK" on
page 18 to add multiple soft checks for payment.
VALID
240
Touch VALID to initiate a single line validation. (A printer with
validation capability must be connected to the system and
programmed appropriately.)
VOID ITEM
241
Touch the VOID ITEM key to remove an item from a transaction.
Locate the cursor on the item you wish to remove and touch the
VOID ITEM key.
WASTE
242
Used to start and end entries of items that are wasted. A waste
count is maintained for each item and inventory is adjusted.
FUNC.LIST#
243
Use to manually advance to a specific Key Link. Enter the Key link
# (1-200), touch the FUNC.LIST# key.
X/TIME
244
Use the X/TIME key to multiply, to register split price items, or
display the time in the REG mode.
STRING REPORT #
245
Use to execute string report from REG mode. Enter number of
string report to execute. Manager password may be required.
PARK ORDER
246
Used in conjunction with a kitchen video system and the SERVE
ORDER function key. Enter a number and touch PARK ORDER to
park or "suspend" an order on the video monitor until the order is
completely filled. In the case of a drive through order that cannot
be completed when the customer arrives at the pick-up window, the
operator would park the order until it was completely filled. The
order would then be served or bumped by using the SERVE
ORDER key.
SERVE ORDER
247
Used in conjunction with a kitchen video system and the PARK
ORDER function key. Enter a number and touch SERVE ORDER
to serve or bump the order from a video monitor. No video keypad
is needed for this function.
KP ROUTING
248
The KP ROUTING key is used to override KP Time Period control.
For example, a restaurant might normally operate two kitchens at
one time and one kitchen at other times. In case the volume of
business changes, the manager might want to control the KP routing
manually. Also, a single item, or large order might be required to
be sent to a different printer than normal. Select STAYDOWN or
TRANS. POP UP. To operate, before the transaction, touch [1] [KP
ROUTING] for period one or [2] [KP ROUTING] for period two.
SAM4s SPS-2000 Operator Manual v1.15
Getting Started • 23
SPLIT CHECK
249
The Split Check function provides another method of breaking
down checks for payment. Note that this method works best when
check numbers are not automatically assigned. Many
programmers/installers will use the table number as the check
number, and in this situation the feature works quite well.
Place a “Split Check” key on the screen. Recall a check (table).
Select the item you wish to place on a new check by touching the
item on the display, then touching [Split Check]. Note that an
asterisk (*) now displays next to the item. Continue to mark
additional items to be assigned to a different check as necessary.
Touch [Store Check]. The prompt will ask you to enter the number
of the check you wish the designated items to be assigned to. Enter
the check (table) number and touch OK. The original check with be
stored automatically and the new check with the split items is open
for storing or payment.
If you wish to use the split check feature in applications where
checks are automatically assigned, you must first open and store a
new check. Make note of the check number. Then open the check
from which you wish to split items from. Identify the items using
the [Split Check] key as described above. Then when prompted to
enter the number of the check where the selected items are to be
assigned, enter the number of the new check you previously created.
ALPHA TEXT
250
Use to type a name or message that will be associated with a soft
check. Touch the ALPHA TEXT key anytime after a check has
been opened, then type a message (up to 15 characters) using the
alpha keyboard overlay and touch OK. Multiple message lines can
be entered. The message is saved and printed/displayed with the
order. A system option controls whether the message is printed on
the guest check.
NEW CHECK1-4
251254
The standard recall check key allows a check to be opened if it does
not already exist. This is excellent in hospitality tracking, however
for account management credit may not so readily be given.
Therefore when this button is programmed accounts are not opened
automatically. A warning will indicate an account does not exist if
an attempt is made to open using the recall check key. The new
check button is used to open new accounts. The programmability
for this key is automatically picked up from the status of the Recall
check key.
PRICE CHANGE
256
This allows the pre-programmed price of an item to be changed.
There are optionally programmed restrictions.
EFT FUNC.
258
When pressed (in REG Mode) a list of EFT functions display:
Open Batch, Close Current Batch, Close Batch with Debit, Gratuity
Entry, Get Gift Card Balance. See Authority Level Programming
to restrict access to open/close batch functions. Note: available on
software v2.00g or later.
24 • Getting Started
SAM4s SPS-2000 Operator Manual v1.15
Keylinks
The main screen provides 40 programmable locations. In addition to the main screen you can
define 199 additional 40-location screens referred to as “Keylinks”. (Note that the default
program pre-defines the first 12 keylinks for PLU lists and various function lists.)
In the example depicted below, the PLU List keys and the Payment key open new Keylink
Screens.
More About Keylinks
•
Keylinks have multiple uses. Typically they will be used as menu screens containing like items such
as entrees, appetizers or drinks or condiments. They may also be used to organize function keys such
as discounts or payment keys.
•
Keylinks can display any combination of PLU keys (menu items or condiments) or function keys
such as % keys, media keys, etc.
•
Keylinks can be opened (displayed) by touching a key on the Main screen or by touching a key on
another Keylink. Keylinks can also be opened automatically after the entry of a PLU item (see PLU
Programming).
•
Keylinks can be programmed to remain open for unlimited entries, with the DONE key used to close
the Keylink screen, or can be programmed to close automatically after a set number of entries are
completed.
SAM4s SPS-2000 Operator Manual v1.15
Getting Started • 25
Passwords
The correct password is required to access Report Mode, P-Mode and S-Mode. Also,
manager controlled activities can be completed only after the correct password is entered.
Password Notes
•
Default S-Mode and P-Mode Passwords are: 2000; the default Report Mode password is:
0000 (meaning no password entry is required to access this mode); the default manager
password is: 9999. You can set your own 4-digit passwords by selecting Passwords in S
mode.
•
Separate passwords for report levels (X and Z1-Z5) can be set in S-Mode System Option
#7. Here the default password is also 0000, meaning all report levels can be accessed
without password entry.
•
Authority Level option #40 (found in P-Mode/Employee) allows access to Report Mode,
P-Mode and S-Mode without password entry. Employees (such as managers) linked to
an authority level with this option selected, can conveniently access all modes without
password entry.
•
If an employee card system is used, and the MANAGER REQUIRED message displays,
employees with manager status can swipe their card to complete the transaction.
(Available at version 2.00s)
26 • Getting Started
SAM4s SPS-2000 Operator Manual v1.15
Error Messages
The SPS-2000 displays messages on the top line of the screen, immediately to the right of the function tabs.
Note that each of the standard messages described below can be customized. Your program may display
slightly different text messages.
AMOUNT REQUIRED
This operation requires an amount entry.
BAD VALUE
The number entered is incorrect for the task being performed.
BUFFER FULL
The buffer for soft check, hard check, or buffered receipt has reached capacity. For hard checks, the
operator must touch the SERVICE key to print the items and clear the buffer. The operator must then
pick up the previous balance again in order to continue with finalization. In a soft check environment,
this message will appear when the check has reached capacity (maximum lines stored). The register will
require the sale to be finalized with the option of printing a bill if required
BUSY
Destination register is busy (pre poll memory is in use). Requires a clear command from the P.C. or
Register.
CASH DECLARATION REQUIRED
Cash declaration has been programmed as compulsory, and must first be performed before reports
CASH-IN-DRAWER LIMIT EXCEEDED
The programmed Cash-In-Drawer limit has been exceeded.
CHECK KEY POSITION
The key lock is in the wrong position.
CHECK# IS ASSIGNED AUTOMATICALLY
The operator has attempted to open a new guest check by assigning a check number. The register has
been programmed to generate its own check numbers.
CHECK# REQUIRED!
This register has been programmed to force check number entry to begin a transaction. An existing guest
check must be recalled, or a new one started.
CONDIMENT REQUIRED!
This PLU has been programmed to require a condiment entry.
CRC ERROR
An error has occurred in the block check sum while transferring data in IRC mode.
DUPLICATE!
This check already exists. May also apply to secret code programming.
ANALYSIS 1?/ANALYSIS 2?/ANALYSIS 3?
This operation is set for compulsory entry of one of the three analysis keys.
SAM4s SPS-2000 Operator Manual v1.15
Getting Started • 27
ENTER EMPLOYEE CODE
The employee is required to sign on before performing a task.
ENTER GUEST COUNT
The operator must enter the number of guests when opening a guest check, or beginning a sale.
ENTER SEAT#
Seat # entry required before operation can continue.
ENTER TABLE#
Table number entry is required to open a guest check, or begin sale.
ENTRY REQUIRED
The function selected from the WLU requires a numeric entry, i.e. a percentage for an open percent
discount.
ERROR
General error message.
ERROR JAM
Receipt / journal printer jammed message.
GALLON AMOUNT REQUIRED
This entry involves a gallonage PLU, and requires an amount entry.
HALO OVER!
The amount entered exceeds the programmed HALO i.e. the task exceeds the maximum amount allowed.
ILLEGAL KEY SEQUENCE
The operator has used an illegal key sequence.
IN USE!
This guest check or clerk number is already open elsewhere in the system. This is also applicable when
the floating clerk system is activated and the operator is in use on another terminal.
INACTIVE!
The key touched is inactive. This message also appears if VOID Mode has been disabled.
INPUT QTY
Quantity input is required for a condiment WLU
KITCHEN PRINTER FAILURE
The kitchen printer has failed to respond. Printing has been re-routed to the designated back-up printer is
programmed.
MANAGER OVERRIDE REQUIRED
The manager password must be input in order to override a HALO amount, or other restriction.
MANAGER REQUIRED
The manager password must be input to complete this operation.
28 • Getting Started
SAM4s SPS-2000 Operator Manual v1.15
MEMORY FULL
Memory is full.
NEGATIVE
This sale has gone negative. Negative sales are programmed as not allowed.
NO CHECK #
This message appears when the system cannot find this guest check number.
NO DATA
PLU can not be found (does not appear in Register Mode). Usually associated with stock entry on an IRC
system when the PLU exists in one terminal but not another. On the terminal where the PLU does not
exist the message not found will appear.
NO DRAWER!
The employee currently signed on is not assigned to a drawer, and is not allowed to perform cash sales, or
the drawer is no longer attached and is required in order to continue.
NO MANUAL ENTRY
Manual entry is not allowed (scale function).
NO PAPER
Slip printer is out of paper, appears when printing to a loose-leaf printer.
NO PLU!
The number entered is not a valid PLU. This message will also appear if a PLU number “built” using
modifier keys recalls an invalid PLU number.
NONADD# REQUIRED
This operation requires the entry of a Non-Add number to fulfill the compulsory requirements.
NOT DISCOUNTABLE
The preceding entry is not discountable, product is not available for discounting.
NOT PROGRAMMED!
This key has not been programmed
NOT READY!
Remote printer is not ready for printing tasks.
NOT ZERO
Displayed when trying to delete a PLU that still has sales counts and stock amounts. The PLU must
first be reset and cleared from all Z Mode reports.
OFF LINE!
IRC communications have gone off line.
OPEN DRAWER
The register has been programmed not to operate with the cash drawer open.
SAM4s SPS-2000 Operator Manual v1.15
Getting Started • 29
OVERRIDE NOT ALLOWED
X-Mode override is not allowed for this operation.
P/BAL REQUIRED!
This register has been programmed to require a previous balance entry.
PAPER END
The guest check printer has reached the end of the form, or the Receipt/Journal paper is at, or near, the
end of its roll.
RANGE OVER
The number entered is out of range.
REMOVE PAPER
Validation is complete and the paper must now be removed.
SCALE FAIL!
The register is not able to find the scale.
SCALE REQUIRED!
This item requires a weight this may be entered either manually or automatically.
SEQUENCE ERROR!
The preceding key sequence is not allowed.
SINGLE ITEM!
This PLU has been programmed as a single item PLU and cannot be used within a sale.
SUBTOTAL REQUIRED
The SUBTOTAL key must be touched before continuing.
SYSTEM ERROR
Normal Operation error.
TARE# REQUIRED
This PLU/scale item requires a tare weight entry.
TRAY SUBTOTAL REQUIRED!
This prompt appears while in a TRAY SUBTOTAL transaction. The operator must first touch the TRAY
SUBTOTAL key before touching any tender keys.
VALIDATION REQUIRED!
This operation requires validation to complete the compulsory settings.
WASTE REQUIRED!
The operator is in the middle of a waste operation, and must touch the WASTE key in order to complete
the operation.
30 • Getting Started
SAM4s SPS-2000 Operator Manual v1.15
WRONG EMPLOYEE
The employee attempting to open this guest check is not the original person who started the guest check.
Also appears when attempting to sign on a new employee without first signing the current employee off,
if overlap employee is not programmed.
ZERO AMOUNT
The register has been programmed to not allow negative sales, and to consider a zero amount as a
negative sale.
SAM4s SPS-2000 Operator Manual v1.15
Getting Started • 31
32 • Getting Started
SAM4s SPS-2000 Operator Manual v1.15
Basic Operations
Signing On/Off
Notes for Clerk Operation
•
Choose between "Push Button", "Operating Code", "Employee Number” or
“Fingerprint” for the employee sign on method. Clerks may also be signed on by
MCR. (See "System Option Programming/General Function Options" in the
Program Manual.)
•
If you choose "Push Button" sign on, use any of the 10 direct employee keys to
sign on by directly touching a key. (See "Keyboard Key Location" in the
Program Manual to locate the appropriate functions.) You must also link a
specific employee to each push button key. (To make these links, see "System
Option Programming/General Function Options" in the Program Manual.)
•
If you choose "Secret Code" sign on, use the EMPLOYEE key to sign on by
code entry. (See "Keyboard Key Location" in the Program Manual to locate the
appropriate function.) You must also program an operating code for each
employee. (See "Employee Programming" in the Program Manual.)
•
If you choose "Employee Number" sign on, use the EMPLOYEE key to sign on
by employee number entry. (See "Keyboard Key Location" in the Program
Manual to locate the appropriate function.) The employee number is the
sequential number (i.e. 1-10) for each employee in the employee file.
•
Fingerprint sign-on requires an optional DIGENT IZZEX FD 1000 Fingerprint
identification device. Each employee fingerprint must be recorded in program
mode. (Available in version 2.00s or later.)
•
Employee operation can be stay down or pop up. (See "System Option
Programming/General Function Options" in the Program Manual.)
SAM4s SPS-2000 Operator Manual v1.15
Basic Operations • 33
Sign On by the Employee Key
When the register is signed off, the message line displays: SIGN ON REQUIRED.
1. Enter the employee number (use the operating code number of the sequential
employee number, depending upon the program).
2. Touch EMPLOYEE. The employee name displays in the message line.
Sign On by Push Button Key
If your system is using individual push button employee keys:
‹
Touch the appropriate EMPLOYEE key. The employee name displays in the
message line.
Sign On by Employee Card
If your system is using employee cards:
‹
Swipe the employee card. The employee name displays in the message line.
Sign On by Fingerprint
You can sign on by fingerprint if your system is using an optional DIGENT IZZEX FD 1000
Fingerprint identification device. (Available with version 2.00s or later.)
1. From the REG screen, enter the employee file number and touch EMPLOYEE key.
The Fingerprints window displays.
2. Touch the employee’s finger to scanner and touch MATCH.
3. The Please Wait message displays while the fingerprint is scanned. If the fingerprint
matches, the sign on is completed; if the fingerprint does not match, an error message
displays.
Sign On by Continue Key
If a CONTINUE key is present on your keyboard, you can sign on the same employee for the
next transaction.
‹
Touch CONTINUE.
Sign Off
1. Enter “0”.
2. Touch EMPLOYEE. The message line displays: SIGN ON REQUIRED.
Or,
Touch QUIT (if a QUIT key is present on your keyboard.)
34 • Basic Operations
SAM4s SPS-2000 Operator Manual v1.15
Clerk Interrupt
If allowed, a new employee can sign on while a transaction being processed by another
employee is still in progress. Under the new employee, a new transaction can be entered and
completed. When the employee processing the suspended transaction signs on again, the
suspended transaction can be continued and finalized.
Clocking In/Out
Clock In
1. Enter the employee clock in code and touch the CLK IN/OUT function key to
display the clock in/out window:
Job codes that are
available for the
employee are
displayed.
2. Touch the job code button for the job you are performing to clock in.
3. Touch OK to complete the clock in.
Note: Depending upon system programming, the employee may sign on with their
employee number, or their employee clock in code. The employee clock in code may be
different than the employee operating code.
Clock Out for Break
1. Enter the employee clock in code and touch the CLK IN/OUT function key to
display the clock in/out window:
SAM4s SPS-2000 Operator Manual v1.15
Basic Operations • 35
Clock in and out
times for the day
are displayed.
4. Touch the OUT FOR BRK key.
5. Touch OK to complete the clock in.
Clock In from Break
1. Enter the employee clock in code and touch the CLK IN/OUT function key to
display the clock in/out window:
2. Touch the job code button for the job you are performing to clock in.
3. Touch OK to complete the clock in.
Clock Out for Day
1. Enter the employee clock in code and touch the CLK IN/OUT function key to
display the clock in/out window:
2. Touch the OUT key.
3. Touch OK to complete the clock in.
Clock In/Out by Fingerprint
Fingerprint clock in/out requires an optional DIGENT IZZEX FD 1000 Fingerprint
identification device. Each employee fingerprint must be recorded in program mode.
(Available with version 2.00s or later.)
1. From the REG screen, touch the CLOCK IN/OUT key.
2. Touch the employee’s finger to scanner and touch MATCH.
3. The Please Wait message displays while the fingerprint is scanned. If the fingerprint
matches, the Clock In/Out screen for the employee is displayed; if the fingerprint does
not match, an error message displays.
4. Complete the clock in by selecting a job code and touching OK.
36 • Basic Operations
SAM4s SPS-2000 Operator Manual v1.15
Time Clock Edit
If an employee forgets to clock in or out, authorized persons can use the time clock edit
function to correct or add time incorrect clock entries.
1. Select the REP tab. (Password entry may be required)
2. Touch X MODE PGM and then TIME CLOCK EDIT.
3. Select the period to be edited, X/Z (DAILY) EDIT, or periodic edits, if they are
used.
4. Enter the Employee #, touch OK. The Time Clock Edit screen displays:
5. Touch the field to be corrected, and then enter the correct time and touch OK. Use
the PAGE UP and/or PAGE DOWN keys as necessary to display all records.
6. When corrections are completed, touch SAVE to exit with changes saved.
SAM4s SPS-2000 Operator Manual v1.15
Basic Operations • 37
Outside of Sale Functions
Time Display
‹
Touch the X/TIME key. The date, time, current operator, software version and PLU
capacity display. Touch Close to exit.
Received on Account
1. Touch the RECD ACCT key.
Note: After touching RECD ACCT, you must go directly to media functions, any
other key will cause and error.
2. Enter media received:
Enter cash received, touch CASH
Enter checks received, touch CHECK
Enter miscellaneous tenders received, touch the appropriate key
3. The transaction detail area of the screen keeps a running total of media received.
Touch DONE to finalize.
Paid Out
1. Touch the PAID OUT key.
Note: After touching RECD ACCT, you must go directly to media functions, any
other key will cause and error.
2. Enter media paid out:
Enter cash paid out, touch CASH
Enter checks paid out, touch CHECK
Enter miscellaneous tenders paid out, touch the appropriate key
3. The transaction detail area of the screen keeps a running total of media paid out.
Touch DONE to finalize.
38 • Basic Operations
SAM4s SPS-2000 Operator Manual v1.15
Registering PLUs/Items
Preset PLUs
‹
Touch a preset PLU to register an item.
Open PLUs
‹
Enter the price and touch an open PLU to register an open-priced PLU.
Code Entry Preset PLUs
‹
Enter the PLU code number and touch the PLU key to register then item.
Code Entry Open PLUs
1. Enter the PLU code number and touch the PLU key. The Amount Required window
displays.
2. Enter the price and touch OK.
PLU Price/HALO Override
PLU override must be allowed. See individual PLU programming and also see P Mode
System Options – General Function Options to set the global override option. Both options
must be set to perform an override.
‹
Enter the override price and touch the PLU to override the preprogrammed price.
PLU Price Change
‹
In REG mode, the sequence: [PRICE CHANGE] [PLU] [PRICE] [PRICE CHANGE]
will change the PLU price. The PLU flag “ALLOW PRICE CHANGE” controls this
function.
Repeat
‹
After an item has been registered, touch the PLU again to repeat the item.
PLU Price Inquiry
Use the PRICE INQ key to check the price of an item without registering it.
1. Touch the PRICE INQ key.
2. Enter the PLU number and touch the PLU key. The item displays with the current
price.
3. Touch the PLU key again if you wish to register the item.
SAM4s SPS-2000 Operator Manual v1.15
Basic Operations • 39
Registering a Not Found PLU
Designed to be used in a scanning system, the NOT FOUND PLU key allows the operator to
immediately enter basic PLU information for an item that is not in the PLU file. If the "Not
Found PLU" message displays when a PLU is entered (or when an item is scanned) the
operator can touch the NOT FOUND PLU key and will be prompted to enter PLU price, and
if programmed, the descriptor and linking information. The item is registered immediately.
1. Scan or enter a PLU that is not in the PLU file. The NOT FOUND PLU message
displays.
2. Touch the NOT FOUND PLU key. The PRICE/HALO entry box displays.
3. Enter the price for the item, touch ENTER. The LINK STATUS entry box displays.
4. Enter the status link for the PLU, touch ENTER. The LINK GROUP entry box
displays.
5. Enter the primary group link for the PLU, touch ENTER. The DESCRIPTOR entry
box displays.
6. Use the alpha keyboard overlay to type the descriptor for the item, touch OK. The
item is registered.
40 • Basic Operations
SAM4s SPS-2000 Operator Manual v1.15
Price Level Shift
The current price level can be set by price level key, or automatically by the time of day or
day of week. Price levels can be locked into a specific level (stay down) or they can return to
a default level after being shifted to another level for a single registration (pop up). When
price level keys are used, touch the appropriate price shift key prior to entering the PLU.
Scale Items
The SPS 2000 can be interfaced to an electronic scale, allowing direct entry of the item's
weight by using the SCALE key.
Scale Program Notes
•
See P-Mode Programming, PLU, PLU Status Group. The following options affect
each PLU linked to a PLU status group.
⇒ Option # 13: IS PLU SCALEABLE? If yes, the PLU may be registered only by
multiplying a weight by the PLU.
⇒ Option #14: AUTO SCALE ON THIS PLU? If yes, the weight on the scale will
be automatically multiplied when the PLU is registered.
⇒ Option #15: AUTO TARE# (0-20) If a tare is selected here, the
preprogrammed tare weight will be subtracted from the scale weight when the
PLU is registered.
•
See P-Mode Programming, Function Key to set the SCALE Key attributes:
⇒ MANAGER REQUIRED?
⇒ ALLOW MANUAL ENTRY OF WEIGHT?
⇒ INHIBIT TARE WEIGHT ENTRY?
⇒ MANAGER REQUIRED FOR TARE ENTRY?
⇒ TARE ENTRY IS COMPULSORY?
⇒ WEIGHT SYMBOL : Y=kg/N=lb
Direct Sale Entry
1. Place the item on the scale.
2. Touch the SCALE key to display the weight.
3. Register the open or preset PLU.
Manual Weight Entry
1. Enter the weight using the decimal key.
2. Touch the SCALE key to display the weight.
3. Register the open or preset PLU.
SAM4s SPS-2000 Operator Manual v1.15
Basic Operations • 41
Auto Tare Weight
1. Place the item on the scale.
2. Touch the SCALE key to display the weight.
3. Register the open or preset PLU.
Manual Tare Weight Entry
1. Place the item on the scale.
2. Enter the tare # and touch the SCALE key to display the weight less the tare.
3. Register the open or preset PLU.
Open Tare Weight Entry
1. Place the item on the scale.
2. Touch 20. This will call for tare 20, which is an open tare.
3. Touch the SCALE
4. Touch the decimal [.], then the numeric 3. This will enter a tare weight of 0.3 lb.
5. Touch the SCALE key.
6. Register the open or preset PLU.
Print Key
The PRINT key allows the operator to send items to the kitchen printer. Use the PRINT key
(or label the key GRILL) to send items wouldn't normally go to a kitchen printer or send
items that require special attention. All printer output made using the key is in addition to
regular output.
To use the PRINT key function, touch the PRINT key before the first item and immediately
after the last item to want printed for special attention.
1. Touch PRINT.
2. Enter the item and condiments or instructions.
3. Touch the PRINT key again to send the item & instructions to the printer identified
on the PRINT key.
Note: The PLU Status Group flag #28 “Print on KP?” must be set to Y (yes) for items
that are to be sent to a printer via the PRINT key.
The PRINT key also sends items in group sequence using the “meal order feature” available
at version 2.02n or later. Items are given a meal order priority through group programming.
Each time the PRINT key is touched, the next priority of items will be release to the kitchen
printer.
42 • Basic Operations
SAM4s SPS-2000 Operator Manual v1.15
Auto Grill Item
Some items may be programmed as "AUTO GRILL" so they will always be sent to the
designated grill printer. The advantage of using auto grill is the item is sent to the printer
immediately when the next item is registered, or when the PRINT key is touched. This
allows for speedy service in quick service environments.
1. Enter the auto grill item and condiments or instructions.
2. Enter the next item or touch the PRINT key to send the item and instructions to the
kitchen printer group identified in the PLUs status group at "K-GRILL GROUP #".
Promo
The PROMO key allows the operator to account for promotional items (i.e. by two, get one
free). This key will remove the cost of the item from the sale, but not the count. In the case
of by two, get one free the count remains three items, but the customer is only charged for
two.
1. Register the items to be sold.
2. Touch PROMO.
3. Register the items to be promo'd.
Void of Promo Items
The promo item must be voided before the charged item. For example, if a hot dog and a
promo hot dog are registered, the promo hot dog must be voided before the paid hot dog is
voided. If more than one paid hot dogs are registered, the promo hot dog must be voided
before the last paid hot dog is voided.
Waste
The WASTE key allows control of inventory by accounting for items that must be removed
from stock due to spoilage, breakage, or mistakes. The WASTE key may be under manager
control, requiring the manager code entry. The WASTE key is not allowed within a sale.
1. Touch WASTE.
2. Register the wasted items.
3. Touch WASTE to finalize.
Price Inquiry
Use the PRICE INQ key to check the price of an item without registering it.
1. Touch PRICE INQ.
2. Touch the PLU item key on the screen or enter the PLU number and touch the PLU
key.
3. Touch the PLU key again if you wish to register the item.
SAM4s SPS-2000 Operator Manual v1.15
Basic Operations • 43
Food Stamp Shift
Note: Display (Yes or No) of food stamp eligible indicators is controlled by option #11
of System Option Programming – Tax Options.
‹
To sell a non-food stamp eligible item with food stamp eligibility, touch the
FD/S SHIFT key before the item entry.
‹
To sell a food stamp eligible item as non-food stamp eligible, touch the FD/S SHIFT
key before the item entry.
Tax Shift/Tax Exemption
Note: Display (Yes or No) of taxable item indicators is controlled by option #5 of
System Option Programming – Tax Options.
Excepting Tax from a Taxable Item
To except tax 1, touch TAX SHIFT1 before registering the item; to except tax 2, touch TAX
SHIFT2; to except multiple taxes, touch each of the appropriate tax shift keys before
registering the item.
Adding Tax to a Non-Taxable Item
To charge tax 1, touch TAX SHIFT1 before registering the item; to charge tax 2, touch TAX
SHIFT2; to charge multiple taxes, touch each of the appropriate tax shift keys before
registering the item.
Adding Tax to a Non-Taxable Item
To charge tax 1, touch TAX SHIFT1; to charge tax 2, touch TAX SHIFT2; to charge
multiple taxes, touch each of the appropriate tax shift keys,
Excepting Tax on an Entire Sale
Taxes can be removed from an entire sale by using a pre-programmed TAX EXEMPT key
or by pressing the appropriate tax shift key before tendering the sale.
44 • Basic Operations
SAM4s SPS-2000 Operator Manual v1.15
Corrections & Voids
Clear
Touch the CLEAR key to erase numeric entries or clear an error condition.
Error Correct
Touch the ERR. CORR. key to void the last item entered. Note that the VOID ITEM key
may also be used to correct the last item entered.
Void Item
Use the VOID ITEM key to void an item previously entered in a transaction. To void a
previous item:
‹
Touch CLEAR, touch VOID ITEM, and then touch or enter the item to be voided.
Or,
‹
Touch the item or condiment where it is displayed – note that the item touched is
now selected and highlighted. Touch VOID ITEM to remove the item or condiment.
Note: If an item is voided, condiments associated with the item are also removed.
Cancel
Use the cancel function to completely abort a transaction in progress. No totals or counters
are updated for items registered prior to cancelling a transaction. Cancel cannot be used after
tendering or finalization. Employee authority determines if the Cancel function is allowed.
Cancel does not open the cash drawer.
‹
Touch CANCEL to abort a transaction in progress.
Transaction Void
A VOID MODE key (key code #31) must be placed on the keyboard. Entry of the current
time may be required before a transaction void sequence. See P Mode System
Options/General Function Option #36. If time entry is required, the subsequent void
operation will adjust the time report for the correct period. If VOID MODE is under manager
control, entry of the manager password is required.
1. Touch the VOID MODE key. If required enter the manager password.
2. If required, enter the time of the original transaction, touch X/TIME.
3. Enter Items to be voided. Finalize the void sale using the appropriate tender.
4. If necessary, void additional transactions.
5. Touch the VOID MODE key again to exit void mode.
SAM4s SPS-2000 Operator Manual v1.15
Basic Operations • 45
Merchandise Return
Use this function to return (credit) merchandise inside or outside of a sale.
‹
Touch MDSE RETURN, and then enter the item to be returned.
Discounts/Coupons/Surcharges
The % (percentage) key is programmable and may be set up to handle a variety of discounts,
surcharges or coupons. Up to 10 keys are available, each can:
•
Apply to a Sale or an Item,
•
Accept an amount entry or calculate a percentage,
•
Be positive (surcharge) or negative (discount),
•
Be open or preset (preset may be price or percentage, depending upon other
setup),
•
Calculate taxes before or after the discount is applied,
•
Allow the discount to reduce the food stamp subtotal,
•
Allow the “do it” subtotal discount function,
•
Enforce validation after the % key function,
•
If the % key is preset at a set percentage, allow override of the percentage, or to
allow override of the percentage in ‘X’ mode only,
•
If the % key is an item discount/surcharge function, net the item total or not,
•
If the % key is a subtotal amount function (vendor coupon), allow multiple
coupons without pressing subtotal or allow only one coupon.
Sale (Subtotal) Discounts
To deduct an open percentage discount from a sale (or override a preset percentage):
1. Register items.
2. Touch SUBTOTAL.
3. Enter discount percentage. If the discount is fractional, use the decimal key. For
example, enter 1 5 . 5 for a 15.5% discount.
4. Touch the % key.
5. Finalize the transaction.
To deduct a preset percentage discount from a sale:
1. Register items.
2. Touch SUBTOTAL.
3. Touch the % key.
4. Finalize the transaction.
46 • Basic Operations
SAM4s SPS-2000 Operator Manual v1.15
To deduct a coupon against a sale:
1. Register items.
2. Touch SUBTOTAL.
3. Enter the amount of the coupon.
4. Touch the % key.
5. Finalize the transaction.
To apply a “Do It” discount:
Note: This function allows the operator to accept a short tender as full payment for the
sale. The amount short is automatically tracked in the discount key total.
1. Register items.
2. Touch SUBTOTAL.
3. Enter the amount of the tender, touch the % key.
4. Touch CASH.
Item Discounts
To deduct an open percentage discount from an item (or override a preset percentage):
1. Register item.
2. Enter discount percentage. If the discount is fractional, use the decimal key. For
example, enter 1 5 . 5 for a 15.5% discount.
3. Touch the % key.
To deduct a preset percentage discount from an item:
1. Register the item.
2. Touch the % key.
To deduct a preset percentage discount from an item entered earlier in the sale:
1. Touch the item or condiment where it is displayed – note that the item touched is
now selected and highlighted.
2. Touch the % key.
To deduct a store coupon against an item:
1. Enter the amount of the coupon, touch the % key.
2. Enter or touch the PLU the discount is to be applied to.
SAM4s SPS-2000 Operator Manual v1.15
Basic Operations • 47
Surcharges
To add an open percentage surcharge to a sale:
1. Register items.
2. Touch SUBTOTAL.
3. Enter surcharge percentage. If the surcharge is fractional, use the decimal key. For
example, enter 1 5 . 5 for a 15.5% surcharge.
4. Touch the % key.
5. Finalize the transaction.
To add a preset percentage surcharge to a sale:
1. Register items.
2. Touch SUBTOTAL.
3. Touch the % key.
4. Finalize the transaction.
To add an open percentage surcharge to an item:
1. Register item.
2. Enter surcharge percentage. If the surcharge is fractional, use the decimal key. For
example, enter 1 5 . 5 for a 15.5% surcharge.
3. Touch the % key.
To add a preset percentage surcharge to an item:
1. Register the item.
2. Touch the % key.
Totaling/Tendering
Cash
‹
Touch the CASH key, or enter the amount of the cash tendered and touch the CASH
key. The register will display the change due.
Check
‹
48 • Basic Operations
Touch the CHECK key, or enter the amount of the cash tendered and touch the
CHECK key. The register will display the change due.
SAM4s SPS-2000 Operator Manual v1.15
Check Cashing
A separate function key is available for check cashing. Check cashing limits may apply and a
manager code may be needed to complete the transaction.
‹
Enter the amount of the check to be cashed, touch the CHECK CASH key. The
cash and check-in-drawer totals will be adjusted appropriately.
Miscellaneous (Charge) Tender
Up to sixteen miscellaneous tender keys are available for accepting various types of charges.
Each key can be configured separately with maximum charge limits, tendering
requirements/rules, tax exemption rules and validation requirements. Operation sequences
will vary depending upon the situation. (See “Integrated Payment System Operations” below
where an integrated electronic payment system is used.)
To accept a miscellaneous tender payment:
‹
Touch the MISC TENDER key, or (where allowed) enter the amount of the cash
tendered and touch the MISC TENDER key. The register will display the change
due.
Preset Tender
Macro keys can be programmed to execute preprogrammed amount tenders for common
currencies such as $5, $10 or $20 cash.
Split Tender
Multiple payments can be recorded for a single transaction. Cash, Check, and/or Misc.
tenders can be recorded in any order, as many times as necessary to pay the entire transaction.
Integrated Payment System Operations
Credit Transaction
1. Enter items.
2. Touch or tender into the appropriate MISC TEND key. The message “SLIDE
CARD” displays.
3. Swipe card. The message “WAITING RESP.” displays until the card verification is
complete.
4. When verification is complete, the draft is printed.
SAM4s SPS-2000 Operator Manual v1.15
Basic Operations • 49
Debit Transaction
1. Enter items.
2. Touch or tender into the appropriate MISC TEND key (with debit function). The
message “SLIDE CARD” displays.
3. Swipe card. The message “GETTING PIN.” displays. (At the PIN pad, the ENTER
PIN message displays.)
4. At the PIN pad, enter the PIN and touch the OK key. The terminal now displays
“WAITING RESP.” until the card verification is complete.
5. When verification is complete, the draft is printed.
Gift Card – Sale of Gift Card
1. Register the gift card amount into a PLU linked to a unique PLU Status Group with
the gift card activate function.
2. Touch or tender into the appropriate tendering key. The message “SLIDE GIFT”
displays.
3. Swipe the gift card. The terminal displays “WAITING RESP.” until the card
verification is complete.
4. When verification is complete, the receipt and the draft are printed.
Gift Card – Add to Existing Card
1. Register the gift card amount to be added into a PLU linked to a unique PLU Status
Group with the gift card addition function.
2. Touch or tender into the appropriate tendering key. The message “SLIDE GIFT”
displays.
3. Swipe the gift card. The terminal displays “WAITING RESP.” until the card
verification is complete.
4. When verification is complete, the receipt and the draft are printed.
Gift Card – Payment with Gift Card
1. Register a normal transaction. Touch the Gift Card Tender key (a miscellaneous
tender key programmed with the gift card function.)
2. Swipe the gift card. The terminal displays “WAITING RESP.” until the card
verification is complete.
3. When verification is complete, the receipt and the draft are printed.
Manual Card Entry
1. Enter items.
2. Touch or tender into the appropriate MISC TEND key. The message “SLIDE
CARD” displays.
3. If card will not read, touch CLEAR once, the message “Enter Acct No” Displays.
50 • Basic Operations
SAM4s SPS-2000 Operator Manual v1.15
4. Enter the account number and touch OK (or touch CLEAR again to abort the
transaction.)
5. The “WAITING RESP.” message displays and the transaction completes normally.
Electronic Payment – Merchandise Return
1. Complete the merchandise return transaction as you would a normal transaction.
Touch MDSE RTRN prior to entering each returned item.
2. Touch the appropriate MISC TEND key. The message “SLIDE CARD” displays.
3. Swipe card. The message “WAITING RESP.” displays until the card verification is
complete.
4. When verification is complete, the draft is printed.
Electronic Payment – Void Transaction
Transaction Void allows a transaction to be voided from the batch and not reported to the
cardholder statement.
1. Touch the VOID MODE key.
2. Enter items.
3. Touch or tender into the appropriate MISC TEND key. The message “SLIDE
CARD” displays.
4. Swipe card. The message “ENTER AUTH CODE.” displays.
5. Enter the authorization code printed for the transaction to be voided, touch OK.
6. The message “ENTER REF CODE” displays. Enter the Reference number from the
transaction to be voided. Touch OK.
7. The message “WAITING RESP.” displays until the transaction is found and the
original record voided.
Foreign Currency Subtotal & Tender
1. Enter items
2. Touch the appropriate conversion key, which is pre-programmed with the exchange
rate (for example, a Canadian Dollar may be worth $0.75 US.)
3. Enter amount tendered in foreign currency and touch CASH. Note that change is
computed in home currency.
Food Stamp Subtotal & Tender
Food Stamp options include:
•
The FD/S TEND key can be programmed to forgive tax on items paid for with food
stamps.
•
Food Stamp change of less than $1 can be applied toward the sale or given as change.
Consult with your installing dealer to verify that food stamp programming is set to
correspond with food stamp merchant rules in your area.
SAM4s SPS-2000 Operator Manual v1.15
Basic Operations • 51
To complete a food stamp transaction:
1. Enter items. (Food stamp eligibility is pre-set for each item.)
2. Touch FD/S SUBTL. The total of items eligible for food stamp payment displays:
3. Enter food stamp tender amount, touch FD/S TEND.
4. Pay remainder due (if any) with CASH, CHECK or by one of the miscellaneous
tender functions (charge).
Post-Finalization Procedures
Paid Order Recall
Touch the PAID RECALL key to view the previous transaction. Touch the PAID
RECALL key again to view the next previous transaction. Up to 10 preceding transactions
(depending upon memory allocation) may be viewed by repeatedly pressing the PAID
RECALL key.
•
Use the scroll bar, if necessary, to view the entire transaction.
•
Touch RECEIPT if necessary to print a recalled transaction.
•
Touch CLEAR to exit.
Receipt Issue
Touch RECEIPT to print a transaction receipt. If the issue of multiple receipts is allowed,
touch RECEIPT a second time to print a receipt copy.
Validate
When a printer supporting single line validation is attached, insert paper into the printer and
touch the VALID key to initiate the single line validation.
52 • Basic Operations
SAM4s SPS-2000 Operator Manual v1.15
Quick Service Operations
Typical QSR Keyboard
•
CHILD, SM, MED, LG and X-LG are modifier keys. When items are sold in
different sizes, touch a modifier before touching the desired item. For example,
touch MED, and then touch FROZEN BEV.
•
When items are sold in different flavors, or with different options, registration of the
item may trigger a new (keylink) screen. In this example, the frozen beverage is
available in a variety of flavors. Touch the desired flavor to complete the item
registration.
SAM4s SPS-2000 Operator Manual v1.15
Basic Operations • 53
•
After all options are selected, the completed item is displayed and the register is
ready for another entry or finalization.
Sample Transaction Receipt
A SAM4s Ellix 20S thermal receipt printer generated the receipt shown here (actual size).
Programmable preamble
message (up to 6 lines)
Customer logo – stored in
the non-volatile printer
memory
Date, time, day of week
Transaction information:
consecutive number,
register number, employee,
Programmable preamble
message (up to 6 lines)
54 • Basic Operations
SAM4s SPS-2000 Operator Manual v1.15
Drive Thru Operations
When drive thru operations are implemented,: Drive Thru Store, Drive Thru Recall keys,
will appear on the screen. (The Drive Thru Store key is one of the Store Check function
keys with the “auto check management” feature enabled. The Drive Thru Recall key is one
of the Recall Check function keys with the “Drive Thru” feature enabled.)
Park Order and Serve Order keys may also be used in conjunction with a kitchen video
system option.
Drive Thru Store
1. Enter items.
2. Press the DRIVE THRU STORE
key.
Drive Thru Order Number
Drive Thru Recall
1. Press the DRIVE THRU RECALL
key
2. Add or void items as necessary.
3. Finalize the transaction with CASH,
CHECK or one of the miscellaneous
tender (charge) functions.
Note: Items added after recall
are shown below the dotted line
Drive Thru
Order Number
SAM4s SPS-2000 Operator Manual v1.15
Basic Operations • 55
Drive Thru Park
Enter a number and press PARK ORDER to park or "suspend" an order on the video
monitor until the order is completely filled. In the case of a drive through order that cannot
be completed when the customer arrives at the pick-up window, the operator would park the
order until it was completely filled. The order would then be served or bumped by using the
SERVE ORDER key.
Drive Thru Serve
Enter a number and press SERVE ORDER to serve or bump the order from a video monitor.
No video keypad is needed for this function.
Alpha Text
The Alpha Text key can be used to type a name or message that will be associated with a
stored order (soft check). Press the ALPHA TEXT key anytime after an order has been
opened, then type a message (up to 15 characters) using the alpha keyboard overlay and press
ENTER. The message is saved and printed/displayed with the order.
56 • Basic Operations
SAM4s SPS-2000 Operator Manual v1.15
Training Mode
An employee file can be created and designated for training purposed. Sign on the
designated training employee. The message “*****TRAINING*****” display on the screen
and print on the receipt (if a receipt printer is attached and programmed).
Note that if you are performing training in tracking file operations, training activity will
be added to tracking files. Be sure to designated specific files for training purposes,
and/or clear tracking files after training activity.
Training Mode Program Notes
1. Designate an employee file to be used for training. Set the P Mode Employee Option
for that employee to “Training Mode” = YES.
2. Refer to P Mode System Options/Training Mode Options select printing, drawer and
other training related options.
SAM4s SPS-2000 Operator Manual v1.15
Basic Operations • 57
SPS-2000 Delivery System
Delivery System Features
•
Customer records (called “Delivery Tables”) are stored in the SPS-2000 memory. The
number of Deliver Tables is defined in memory allocation (each requiring 660 bytes),
with a maximum of 9999 records.
•
Eleven customer information fields are stored for each delivery table.
•
Orders are tracked by assigning one of the four available tracking files to hold delivery
orders
•
The Delivery function key is used to initiate a delivery transaction. When touched, the
Delivery key opens the customer record screen. Here existing accounts can be opened,
new accounts created, or existing accounts deleted.
•
The Last Purchase function is available from the delivery customer record screen.
Touch the Last Purchase key to view a record of the last 48 items purchased by the
delivery customer. The items are viewed under three tabs, each listing up to 16 items.
Items viewed here can be quickly selected and reordered.
•
The Park Delivery function key allows you to accept orders and hold them for
preparation and delivery at a later time.
•
The Serv Delivery function key releases held parked orders for preparation.
Delivery Related Programs
•
Set the number of delivery tables: S/Memory Allocation/Option #33.
•
Use tracking file #1 for delivery tracking: S/System Options/Option #21.
•
Set Tracking files as you would any in other tracking system:
○
Set the register number that holds check tracking data and the register that hold backup data (S/System Options/Option s#10 & 11 -- for single register systems, just set
the register number.)
○
Set Memory Allocation for number of lines per check and maximum number of
checks (S/Memory Allocation/Options # 11 & 12). Be certain that the number of
tracking files available exceeds the number of delivery tables Allocated
•
Use the Key Relocation program to assign function keys as necessary: Delivery
(function key code #069); Park Delivery (function key code #070); Serv Delivery
(function key code #071).
•
Use the Key Relocation program to assign Store Check 1, Recall Check 1, and List
Check 1 function keys. Use the default options for the Recall Check 1 key, do not
enable drive thru, set “assigned by register” to No, and set the length of Check# in
Digits” to 00.
58 • Basic Operations
SAM4s SPS-2000 Operator Manual v1.15
Delivery Operations
Entering a Delivery Transaction
1. Touch the Delivery key to initiate a delivery order. A blank customer record screen
displays:
2. Touch the Open New/Existing key.
3. Enter the customer account number (up to 10 digits – in most cases the customer
telephone number with area code will be used) and then touch OK.
SAM4s SPS-2000 Operator Manual v1.15
Basic Operations • 59
4. If the number entered is a new account, a blank record screen will display with fields
open for entry.
Each field will store information as shown below:
Field
Account No
Title
First Name
Last Name
Address
Address 2
City
Telephone
E-mail
Zip Code
Birth Date
Loyalty Points
Last Visit
60 • Basic Operations
# Characters
9
12
12
20
40
30
30
15
30
12
8 (mmddyyyy)
Not currently used
Displays last date
of activity for this
account
SAM4s SPS-2000 Operator Manual v1.15
Touch the field you wish to update.
Enter alphanumeric field data (see field size information) and touch OK. Information
entered for the new customer will be stored under the account number.
5. If the customer account number is an existing account number, information for the
customer will display:
6. After customer information is recalled or entered, touch OK to begin an order. (A check
will open a check with the customer account number as the check number.)
7. Register the items for the customer.
8. Touch Store Check 1.
9. Requisitions will be directed to the kitchen printer (if used). Deliver the order when
compete. When the delivery person returns with payment, pay the check by using the
Recall Check 1 key and entering the appropriate payment.
SAM4s SPS-2000 Operator Manual v1.15
Basic Operations • 61
Parking an Order for Delivery at a Later Time
1. Enter a delivery transaction as described in 1-7 of “Entering a Delivery Transaction” on
page 59. Do not touch the Store Check 1 key at this time, instead touch Park Delivery.
You will be prompted to enter the order park time.
2. Enter the time preparation for the order should begin in 24-hour (HHMM) format and
then touch OK.
3. Touch the Store Check function key. Items will automatically be held (S) and not routed
to kitchen printers. Touch to CLOSE to close the check.
Note: Before v2.00x, held checks were marked with an (H).
“Hold” Status
62 • Basic Operations
SAM4s SPS-2000 Operator Manual v1.15
4. When the time set for the parked order is reached, the message: “Order in Park, Press
List Check” message will display. The error tone will sound every 15 seconds, providing
a prompt for the operator to release the order for preparation.
Press the List Check key to display a list of open checks (there may be more than one)
with the check status indicated:
“Parked” Status
5. Touch he “parked” order you wish to release for preparation, touch OPEN.
6. The customer record screen will display, allowing the operator to verify the customer.
Touch OK.
7. The stored customer order will display (note hold status (H) for each item is still
displayed.) Touch Serv Delivery.
8. Touch Store Check 1.
9. Requisitions will be directed to the kitchen printer(s) (if used). Deliver the order when
compete. When the delivery person returns with payment, pay the check by using the
Recall Check 1 key and entering the appropriate payment.
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Basic Operations • 63
Viewing/Re-Ordering from the Last Purchase Screen
1. Begin or recall a customer account (see “Entering a Delivery Transaction” on page 59
and follow steps 1-5).
2. Touch the Last Purchase key.
3. The last 48 items ordered by this customer will display. If more than 16 items are in
the record, items can be viewed by pressing the Last Purchase 2 or Last Purchase 3
tabs. If you wish to re-order an item(s) viewed on the Last Purchase screen, select
the item(s) (a check mark will display for the item) and touch OK. The item(s) will
automatically register on a new order for the customer.
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SAM4s SPS-2000 Operator Manual v1.15
Guest Check Operations
Overview
The SPS 2000 can employ a manual previous balance, hard check, or soft check system. If
manual previous balance is selected, the check balance is not saved in memory and is input
manually by the operator (use the manual previous balance key). If a hard check system is
selected, only the previous balance is maintained in memory. If a soft check system is
selected, the check detail is kept in memory until the check is paid. (After a check is paid,
check detail is available only through the PAID RECALL function, if it is implemented, or
the closed check file, if it is implemented.)
For hard or soft check operations, the following tracking options are available:
1. Tracking by manually entering the check number. (The number of digits in the
check number may be set from 0-10, with zero meaning no fixed length.) Table
number entry may be required.
2. Tracking by automatically assigning a check number. Starting check numbers
can be set for each register in the system.
3. Tracking by Table Number, where a check number is also assigned. Multiple
checks may be assigned at the same table.
In cases 1 & 3 above both a check # and a table # are connected to a balance. The balance
can be recalled either by the check number, or by the table number. (If there are multiple
checks at the same table, an attempt to recall by table number will result in a screen listing the
open checks at the table. The operator may then select one of the checks to open.)
Multiple Tracking Files
The SPS 2000 allows up to four separate tracking files. This allows you to set up different
files for guest check/table tracking, phone order tracking, drive thru tracking for multiple
windows, delivery order tracking or whatever your application requires. The number of
tracking files and the number of checks for each file are defined in memory allocation. The
method of tracking you select (hard/soft) applies to all tracking files.
Because there are four possible tracking files, there are separate sets of keys for each of the
following functions:
• RECALL CHECK (1-4)
• STORE CHECK (1-4)
• TABLE (1-4)
• LIST CHECK (1-4)
• TRANSFER CHECK (1-4)
SAM4s SPS-2000 Operator Manual v1.15
Basic Operations • 65
Note that the tracking file number (1-4) is displayed on the screen in situations when checks
are listed (i.e. checks with held items, multiple checks on the same table, the List Check
screen and the Transfer Check screen.)
Tracking File # is indicated
# Of Guests
Entry is optional and is controlled by an option on the Recall Check key program. The
number of guests may be required on all transactions or only on tracking transactions.
Alpha Check Number
Traditionally, check numbers are numeric, either manually entered or assigned by the
register. However, the SPS-2000 has the capability of using an alphanumeric name for a
check. (Alpha check numbers are set with P Mode System Option/Tracking File Option
#17.)
Alpha check numbers are especially useful for ordering systems where the customer is called
by name when the order is ready. When alpha check numbers are used, the alpha name is
limited to nine characters.
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Manual Previous Balance
NOTES:
Neither the new balance or transaction items are stored in memory and neither can be
recalled when using manual previous balance posting.
You must set memory allocation to “Hard” check to post manual balances.
Although not commonly used, the SPS 2000 has the capability of manual previous balance
operations. Manual previous balance means that the balance amount is entered through the
numeric keypad. New items entered are added to the previous balance and the new balance is
computed when the transaction is finalized. Any of the four STORE 1-4 keys may be used to
service the transaction.
Function Key Notes:
•
Use the P/BAL key (function key code #148) to enter the previous balance amount.
Opening a Check
1. Enter zero, touch P/BAL.
2. Enter items.
3. Touch any one of the four store check functions, i.e. STORE #1.
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Basic Operations • 67
Adding to a Check
1. Enter amount, touch P/BAL.
2. Enter items.
3. Touch STORE #1.
Paying a Check
1. Enter amount, touch P/BAL.
2. Touch CASH, or enter the amount tendered and touch CASH, or
Touch CHECK, or enter the amount tendered and touch CHECK, or
Touch one of the miscellaneous tender keys, or enter the amount tendered and touch
of the miscellaneous tender keys.
Note: If tender is less than balance, touch STORE #1 to finalize.
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Hard Check Posting
With "hard check" posting, only current balances are stored in memory.
Procedures and options relating to beginning, adding to and paying a check are the same on
"hard" and "soft" check posting, except it is necessary to print an update to the check at each
posting. Note that when a hard check is recalled, the previous balance is displayed. (In soft
check posting the previously registered items are recalled.)
Opening a Hard Check
Depending on the method used:
Enter check number, touch CHECK #, or
Enter table number, touch TABLE #.
Note that the previous balance is displayed.
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Basic Operations • 69
Soft Check Posting
It is not necessary to print the check at each posting. The PRINT CHECK key will print the
check at the designated printer. The PRINT CHECK key can be programmed to
automatically service the transaction.
Soft Check Tracking Program Notes:
Discuss these options with your authorized SPS-2000 dealer or refer to the SPS-2000
Program Reference Manual.
•
You must set the check tracking method to “Soft”. See S Mode Memory Allocation
option #8.
•
You must set the maximum number of lines per check. See S Mode Memory
Allocation option #11.
•
You must set the maximum number of check for each tracking file. See S Mode
Memory Allocation option #12.
•
You must set the register number that holds the check tracking file and backup file.
See S Mode System options #10 and #11.
•
You must set the options for the Recall Check key. See P Mode Function Keys
#197-200. Options set here include:
•
70 • Basic Operations

Enforce Seat Number

Table Entry Required

Multiple Checks Allowed for each Table

Guest Count Entry Required

Compulsory for all Sales

(Check #) Assigned by Register

Opening Employee has Exclusive Access

Print Receipt after Store Check

Other related options
Set P Mode System Options/Tracking File Options

Starting Check Numbers

Options to reset check numbers on Z of Financial or Open Check Reports

Option to print Barcodes on checks

Option to use Alpha Check Numbers
SAM4s SPS-2000 Operator Manual v1.15
Beginning a Check
1. Depending on how your system is programming, you can begin a check with either a
check or table:
•
Enter check number: depending upon programming you may enter the check number
and touch one of the Recall Check functions, i.e. RECALL #1, or touch the
RECALL key to automatically assign a check number. (After beginning a check
with the check number, you may be required to enter a table number, or if table enter
is not required, you may optionally enter a table number.)
•
If Table# is compulsory, if only one check per table is allowed, and if checks are
automatically assigned, you can enter the number of the table and touch TABLE#.
The table is opened and the check is automatically assigned.
2. If guest entry is required, enter number of guests and touch the GUEST # key.
3. Enter the items ordered.
4. Touch the appropriate Store Check function, i.e. STORE #1. The message “SERVED”
displays momentarily.
The check #, table #,
guest count and
employee associated
with the check are
displayed.
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Basic Operations • 71
Adding to a Check
1. If a table and check are both assigned you may either:
•
Enter the check number, touch the appropriate recall check function, i.e. RECALL
#1
•
Enter the table number, touch the appropriate Table # function, i.e. TABLE 1.
2. If you open a table where more than one check is open, the screen will list the open
checks for the table:
3. Touch a check to select it and then touch OPEN.
A dotted line
displays to separate
items posted
previously from
items posted at this
time.
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4. Enter the new items ordered.
5. Touch the appropriate Store Check function, i.e. STORE #1. The message “SERVED”
displays momentarily.
Paying a Check
1. If a table and check are both assigned you may either:
•
Enter the check number, touch the appropriate recall check function, i.e. RECALL
#1
•
Enter the table number and touch the appropriate Table # function, i.e. TABLE 1.
2. If you open a table where more than one check is open, the screen will list the open
checks for the table. Touch a check to select it and then touch OPEN.
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Basic Operations • 73
3. If necessary, additional items can be registered at the time of payment.
4. If necessary, enter a tip amount and touch one of the TIP function keys, i.e. TIP1.
5. Touch CASH, or enter the amount tendered and touch CASH, or
Touch CHECK, or enter the amount tendered and touch CHECK, or
Touch one of the miscellaneous tender keys, or enter the amount tendered and touch of
the miscellaneous tender keys.
Note: If tender is less than balance, touch STORE #1 to finalize.
Sample Print of Soft Check
Guest Check
before Settlement
74 • Basic Operations
Guest Check
after Settlement
SAM4s SPS-2000 Operator Manual v1.15
Seat # Assignment
The seat # system may be employed in a soft check system. Its' purposes are:
•
To separate orders by individuals so that orders are identified by individual on
kitchen requisitions.
•
To facilitate separate payments.
Seat # entry can be enforced, or if optional, seat #'s can be applied to items previously
entered.
Enforced Seat # Entry
Notes:
•
When seat # is enforced, it is enforced for each main item. Seat # is not required for
condiments.
•
Items are displayed as they are entered.
•
The seat number is displayed to the right of each main item.
Procedure:
1. Open a check.
2. If you attempt to enter an item without a seat number entry, the "ENTER SEAT#"
prompt displays.
3. Enter seat # (up to 2 digits).
4. Enter main item and condiments.
5. Enter the seat number for the next item, touch the SEAT # key.
6. Enter the next item and its condiments.
The seat
number “S1”
displays after
the item.
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Basic Operations • 75
Changing the Seat # on a Previously Entered Item
1. Touch the item you wish to change.
2. Touch SEAT #.
3. Enter a new number and touch SEAT #.
Optional Seat # Entry
•
76 • Basic Operations
When seat # is not compulsory, touch the item to which you wish to assign a seat
number. Touch SEAT # and then enter a seat number and touch SEAT #.
SAM4s SPS-2000 Operator Manual v1.15
Splitting Consolidated Items
When like items are consolidated, touch the SPLIT ITEM key to separate items for separate
seat assignment or split checks.
1. Touch the consolidated item you wish to split.
2. Touch SPLIT ITEM to split the items.
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Basic Operations • 77
Payment by Seat Number
1. Open a check. Identify items by seat number.
2. Touch Subtotal and then touch Seat #. Each seat is displayed with the seat total and
tax. If there are items without seat assignments, they will be displayed with the
identification: “NO SEAT”.
3. Touch the seat you wish to pay and enter the appropriate payment, CASH, CHECK
or MISC TENDER.
4. Continue to settle each seat until the check is completely paid, or touch STORE
CHECK to store the unpaid seats.
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SAM4s SPS-2000 Operator Manual v1.15
Split Check
The Split Check function key (Key #249) allows you to select item or items on a soft check
for assignment to another check. To split items from one check to another:
1. Open an existing guest check.
2. Select an item by touching it.
3. Touch Split Check. Note that the item designated for assignment to another check is
marked with an asterisk.
4. Continue to select additional items.
5. Touch the appropriate Store Check key. You will be prompted to enter the check
number to which the selected items are to be transferred.
6. Enter the check number and touch OK.
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Basic Operations • 79
Split Check—Graphical Method
Graphical split check is available at software version 3.00j or later. This feature is available
for systems using check tracking (Not table tracking—if table tracking is required use check
number representing the table number) and manually input check numbers (see “Checks
Assigned by Register Notes” on page 83.)
Use the Split Check function key (Key #249) to select item or items on a soft check for
assignment to another check. To split items from one check to another:
1. Open a new check and add items, or open an existing guest check.
2. Touch Split Check. The Split Check Edit screen displays with the current check
items listed. Note that if you are consolidating like items (for example “2 BUD”) and
you wish to split one of the items, you must first use the split item key to separate the
items (“1 BUD” and “1 BUD”).
Note: Optionally, you can touch the number of new checks you wish to split, and
then touch the Split Check function key, you will be immediately prompted to enter
the new check numbers and then the Split Check Edit screen will open with the next
checks available to move items.
Left Arrow and
Right Arrow keys
are active only
when you are
separating into
more than three
checks. When
four or more
checks are open,
use these keys to
view the check
where you wish to
move items.
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3. To create a new check, touch Add.
4. Enter a check number and touch OK. The new check displays on the Split Check
Edit screen. Add additional check(s) as needed. The original check and two
additional checks can be viewed simultaneously. If more than two checks are added,
use the arrow left (Õ) and arrow right (Ö) keys to select the check you wish to view.
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Basic Operations • 81
5. Touch an item that you wish to transfer to a new check. Note the item is highlighted.
6. Touch the check you wish where you wish the item to be added. Note that the item is
moved. Continue to move items as necessary by touching to select the item you wish
to move and then touching the check where you wish the item to be assigned. You
can move items back-and-forth to correct mistakes.
7. Touch Cancel to exit without making changes,
Touch Remove to remove a check (you cannot remove when items are assigned to
the check.
Touch Finish to exit to the Split Check Edit screen saving all changes. Newly
created checks will be serviced. The original check will remain open.
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Checks Assigned by Register Notes
When the Split Check function is used and the Recall Check key is set with the “ASSIGNED
BY REGISTER” option set to YES, simply touch the ADD key from the Split Check Edit
screen and the next available check will be assigned.
If you touch the number of new checks you wish to split, and then touch the SPLIT CHECK
function key, the Split Check Edit screen will open with the next checks available to move
items. For example, touch [2] and SPLIT CHECK; the Split Check Edit screen will open
with the next two available check numbers available.
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Basic Operations • 83
Hold/Print Hold
This feature is used in a table service restaurant. It prevents kitchen printer /KVS instructions
from being sent immediately after items are registered and stored. For example, an employee
registers a customer order consisting of appetizers and main course entrees. Without this
feature, both the appetizer and main course items are sent to the kitchen at the same time.
With this feature, the employee can "hold" main course items, which prevents them from
being sent to the kitchen printer (even thought they are programmed to be sent to a printer).
Then, later, the employee can recall the check and print the main course items, so they can be
prepared and served when the customer is ready to eat them.
A held item is indicated on the display with an 'H' to the left of the item.
See P Mode System Options/Tracking File Options to set the following related options:
•
Option #4: Automatically select held items when a check is recalled, Yes or No.
(This flag is to facilitate printing of held items.)
•
Option #5: Display warning to operator that check(s) have held items when
employee finalizes any check, Yes or No.
When using software version 2.02b or later, see PLU/PLU STATUS GROUP option #46
“Hold Automatically” to automatically hold items by group. (For example, you may wish to
automatically hold dessert items when they are first entered.)
Hold an Item
1. Touch the item you wish to hold.
2. Touch the HOLD key. Note that when a main item is held, its condiments or
instructions are also held. Note that an ‘H’ displays next to the held items.
3. Store the check by touching the appropriate store check key, i.e. STORE CHK1.
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4. If the system is programmed to warn the operator if items are held when the check is
stored, (See P mode System Options/Tracking File Options #5) the held item
message displays. The message will list all checks with held items, so that the server
is reminded of other checks/tables where held items may need to be released.
5. Touch CLOSE to store the check.
Print All Held Items
1. Recall an order with held items. (Flag is set to automatically select held items.)
Touch any key except PRINT HOLD (or Repeat) to de-select items if you are
proceeding with any other operation.
2. Touch PRINT HOLD. (Hold status is removed for selected items; items will be sent
to appropriate output when the check is serviced.)
Note: This operation has been enhanced at software version 2.00x: items are now
selected when the guest check is recalled (visually with a “S”). When a guest check with
HELD items is recalled items can be selected using the ENTER function key. This will
add a “S” in front of the item. When [PRINT HOLD] is pressed, the “S” will be
removed and when the guest check is serviced those items will be released to the KP or
KVS. Any item with a “H” will continue to be HELD.
Print an Individual Item
1. Recall an order with held items. (Option to automatically select held items is set to
“No”.)
2. Touch the item you wish to print.
3. Touch PRINT HOLD. (Hold status is removed for selected item; item will be sent
to appropriate output when the check is serviced.)
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Basic Operations • 85
List Check
1. Sign on an employee.
2. Touch LIST CHECK to display the employee’s open checks. If more than eight
checks are open, use the PREV and/or NEXT keys to scroll through the list.
3. Touch a check to select it. Touch OPEN to open the selected check, or touch
CLOSE to close the list check window.
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SAM4s SPS-2000 Operator Manual v1.15
Repeat
You can repeat the last items posted by using the REPEAT key. This simplifies registration
of another round of drinks.
1. Open a check. Enter Items.
2. Touch the appropriate store check key, i.e. STORE CHECK 1.
3. Recall the Check.
4. Touch REPEAT. Note that the items posted previously are repeated.
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Basic Operations • 87
Transfer Table
If permitted by authority level programming, an employee is allowed to move a check to a
different table by re-entering a different table number. This can be done multiple times, if
necessary.
1. Recall a check by entering a table or check number.
2. Enter a new table number by entering the number and touching the TABLE # key.
3. Continue with the transaction by adding items, accepting payment or servicing
Current Table
number is
displayed.
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Combine Checks for Payment
1. Sign on an employee.
2. Touch the ADD CHECK key.
3. Enter the table # or check # of the first check to be paid. Touch the appropriate
Recall Check or Table # key.
4. Enter the table # or check # of the next check to be paid. Touch the appropriate
Recall Check or Table # key.
5. Pay the checks together using CASH, CHECK, and/or MISC TEND.
Checks listed for
payment together
Alpha Guest Check Notes
When using alpha check numbers, the procedure is slightly different:
1. Touch Add Check
2. Touch Recall Check, the entry keyboard displays.
3. Enter Name, touch OK.
4. Touch Recall Check and continue to enter check names until all the checks you wish
to combine are entered.
5. Pay checks or service (if serviced checks are stored in the last check entered.)
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Basic Operations • 89
Transfer Check
Checks can be transferred in two ways:
•
Individually, by signing on a new employee and opening the check. The "Automatic
transfer check" system flag must be set to “Yes” to allow this option and Authority
level programming must be set to allow the employee to access checks that were not
opened by them.
•
Individually or in groups, using one of the transfer check function keys (TRANS
CHECK 1-4).
•
Note that a system flag determines whether totals are transferred with the check to the
new employee.
To transfer check through a transfer check key:
1. Sign on an employee.
2. Touch the TRANS CHECK key.
3. Select the FROM employee from the list.
4. Select the TO employee from the list.
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SAM4s SPS-2000 Operator Manual v1.15
5. Select “All Checks” or “One Check”.
6. If “One Check” is selected, a list will display from which you can select the check to
transfer. Touch the check you wish to transfer and touch OPEN. If “All Checks” is
selected, the “Check Transferred” message will display.
7. The “Check Transferred” message displays.
Printed Chit for
Transferred Check
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Basic Operations • 91
Tip Declare
If the employee time keeping feature is used, the operator may be prompted to enter cash tips
when clocking out. (Set the employee authority level option #33, “Compulsory Tip Entry” to
Yes.) Sign on the employee.
1. Clock out the employee, the Declare Cash Tips window displays.
2. Enter the declared amount and touch OK
The TIP DECLARE key can be used to enter cash tips when the time keeping feature is not
used.
1. Touch the TIP DECLARE key.
2. Enter the declared amount and touch OK
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Printed Chit for
Tip Declaration
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Basic Operations • 93
Using Graphical Table Management
The SPS-2000 graphical table management display offers the following features:
•
You can design a facsimile of the restaurant floor plan placing tables on up to five
floors – for example a main floor, bar, counter, patio, or other serving locations.
•
You can place up to 30 tables on each floor.
•
Tables can be displayed in different shapes and sizes and moved to locations on the
screen that represents their actual locations.
Once the tables are designed and located upon the table display screen, the screen can be used
in the operation of the register.
•
The table display screen can be displayed manually or automatically. If a manual
display is used, press the Table Display key to view the table layout. If an automatic
system is employed, the table layout displays immediately after an employee is
logged on to operate the register.
•
With the table layout displayed, the operator can touch a table to open or recall the
check for the table. The table number or name will correspond with the check
number.
•
Guest counts can be entered from the table display screen.
•
The color of the table on the display reflects the table’s status:
Pink Tables are empty tables
Orange Tables are have open checks
Green Tables have printed checks
•
Operators can move check balances from one table to another.
•
Operators can add check balances from multiple tables to a single table.
Table Management Program Notes
Refer to the SPS-2000 Program Reference Manual for detailed setup instructions.
•
S Mode System Option #16 determines whether the table display is automatic or
manual. Set “Use Graphic Table Management” to YES for automatic table display;
Set to NO for manual display.
•
When using graphic table management, the table number or name corresponds with
the guest check number (not the table number.) Set options for the appropriate recall
check key as follows:
Set “Table Entry Required” to NO
Set “Assigned by Register” to NO
Set other Recall Check key options a necessary
•
S Mode Memory allocation for maximum number of checks (option #12) must
exceed the number of tables in use.
•
S Mode System Options #10 and #11 must be set to locate the check file in the
register system.
94 • Basic Operations
SAM4s SPS-2000 Operator Manual v1.15
Graphic Table Management Operations
‹
If table management is “manual” touch the Table Display key.
or,
‹
If table management is “automatic” sign on an employee to display the Table screen.
Touch Add to
move or add
table balances
Each Table displays
with basic table
information:
• Check
number/name
• Guest count
• Table balance
Touch Guest to
enter the guest
count
The table color
reflects the status of
the table:
• Pink = Empty
• Orange = Active
• Green = Check
Printed
Touch Payment
to close the Table
screen
Open the Floor list box
to select and display
the appropriate floor
Opening a Table
‹
Touch a table to open the check associated with the table.
Entering Table Guest Counts
‹
Touch Guest and enter the guest count. Then touch the appropriate table. If guest
count is compulsory, you can either enter the guest count from the table screen or
through the guest count key on the keyboard.
Moving a Balance to another Table
‹
Touch Add. Select the table you wish to move to, and then touch Add again.
Adding Two or More Tables
‹
Touch Add. Touch the tables you wish to add, and then touch Add again. All table
balances are added to the last table selected.
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Basic Operations • 95
SPS-2000 Table Reservation
A basic table reservation feature has been added to theSPS-2000 table management system at
software version 2.03i. The feature allows you to mark a table as “reserved” with the
customer name, number and reservation time. A reserved table will display on the table map
in a yellow. When the customer arrives, the reservation can be canceled to remove the
“reserved” status, and the check can be started. .
1. If table management is “manual” touch the Table Display key.
or,
If table management is “automatic” sign on an employee to display the Table screen.
2. Note the Reservation and Cancel Reservation touch keys.
3. Touch Reservation. Note “Reservation” is displayed in yellow at the bottom of the
screen.
4. Touch the table button representing the table you wish to reserve.
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SAM4s SPS-2000 Operator Manual v1.15
5. Touch the appropriate fields to enter the Reserved Name, Customer #, and Reserved
Time fields. Touch OK to finalize the reservation.
6. The Reservation screen displays. Note the complete reservation information for the
table is displayed in yellow on the table icon.
7. To cancel the reservation, touch the Cancel Reservation button. Note “Cancel
Reservation” is displayed in yellow at the bottom of the screen.
8. Touch the reserved table you wish to cancel.
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Basic Operations • 97
98 • Basic Operations
SAM4s SPS-2000 Operator Manual v1.15
Reports
Report Menu
‹
Touch the REP (report) tab to view the report menu. (Note: An employee must be
signed on to active the tab; password entry may be required.)
NOTE: Screen layout modified at version 2.00s
SAM4s SPS-2000 Operator Manual v1.15
Reports • 99
Report Table
The following table summarizes all of the SPS-2000 reports, the mode in which they are
available and whether the report is available from an individual register or from a group of
registers through IRC.
Report Button
100 • Reports
Report Name
Mode Available
Individual/IRC
Financial¹
X1/Z1 - X5/Z5
Individual/IRC
All PLUs¹
X1/Z1 - X5/Z5
Individual/IRC
From/To PLUs
X1/Z1 - X5/Z5
Individual/IRC
PLUs By Group
X1/Z1 - X5/Z5
Individual/IRC
PLUs By Selected Group
X1/Z1 - X5/Z5
Individual/IRC
Top 20 PLUs
X1/Z1 - X5/Z5
Individual/IRC
PLU Zero Sales
X1/Z1 - X5/Z5
Individual/IRC
PLU Zero Sales By Group
X1/Z1 - X5/Z5
Individual/IRC
PLU Sales By Price Level
X1/Z1 - X5/Z5
Individual/IRC
Not Found PLU
XI/Z1
Individual/IRC
Employees¹
X1/Z1 - X5/Z5
Individual/IRC
Individual Employee
X1/Z1 - X5/Z5
Individual/IRC
Employee Currently Signed
On
X1/Z1 - X5/Z5
Individual/
(IRC with 2.00x
or later)
Active Employees
X
Individual/IRC
Clocked In Employees
X1
Individual/IRC
Outstanding Interrupt
Balance
X/Z
Individual/IRC
Groups by Employee¹
X1/Z1 - X5/Z5
Individual/IRC
Groups¹
X1/Z1 - X5/Z5
Individual/IRC
From/To Groups
X1/Z1 - X5/Z5
Individual/IRC
Selective Group
X1/Z1 - X5/Z5
Individual/IRC
SAM4s SPS-2000 Operator Manual v1.15
Report Button
SAM4s SPS-2000 Operator Manual v1.15
Report Name
Mode Available
Individual/IRC
Sales By Time Period¹
X1/Z1 - X5/Z5
Individual/IRC
Groups By Time Periods¹
X1/Z1 - X5/Z5
Individual/IRC
Eat-In By Time Periods¹
X1/Z1 - X5/Z5
Individual/IRC
Take Out By Time Periods¹
X1/Z1 - X5/Z5
Individual/IRC
Drive Thru By Time
Periods¹
X1/Z1 - X5/Z5
Individual/IRC
Track 1 By Time Periods¹
X1/Z1 - X5/Z5
Individual/IRC
Track 2 By Time Periods¹
X1/Z1 - X5/Z5
Individual/IRC
Track 3 By Time Periods¹
X1/Z1 - X5/Z5
Individual/IRC
Track 4 By Time Periods¹
X1/Z1 - X5/Z5
Individual/IRC
Open Check For Track 1¹
X/Z
IRC
Open Check For Track 2¹
X/Z
IRC
Open Check For Track 3¹
X/Z
IRC
Open Check For Track 4¹
X/Z
IRC
Open Check For Selected
Employee
X/Z
IRC
Open Check For Current
Employee
X/Z
IRC
Open Check For Track
1,2,3,&4
X/Z
IRC
Product Mix¹
X1/Z1 - X2/Z2
Individual/IRC
Product Projections
X
Individual/IRC
PLU Stock¹
X/Z
Individual/IRC
Stock by PLU Range
X/Z
Individual/IRC
Stock by Group
X/Z
Individual/IRC
Stock by Individual Group
X/Z
Individual/IRC
Inventory¹
X/Z
IRC
PLU Minimum Stock
X/Z
IRC
Reports • 101
Report Button
Report Name
Mode Available
Individual/IRC
String Report #1
X1/Z1 - X5/Z5
Individual/IRC
String Report #2
X1/Z1 - X5/Z5
Individual/IRC
String Report #3
X1/Z1 - X5/Z5
Individual/IRC
String Report #4
X1/Z1 - X5/Z5
Individual/IRC
Labor Groups
X1/Z1-X2/Z2
IRC
Sales and Labor %
X1 - X5
IRC
Drawer Totals
X1 - X5
Individual/IRC
Drawer 1/2/3
X1 - X5
Individual/IRC
Daily Sales¹
X2/Z2 Only
Individual/IRC
Station Totals
X/Z
IRC
Time Keeping (Individual or
all employee¹)
X1/Z1 - X5/Z5
IRC²
Day Shift
X/Z
Individual/IRC
Food Cost
X/Z
IRC
Electronic Journal¹
X/Z
Individual
Custom
X1 - X5
Individual/IRC
Prepoll
X1/Z1 - X5/Z5
Individual/IRC
Mix and Match¹
X/Z
¹ Indicated reports are pollable by SAM2000.
² Although Time Keeping reports reside in a designated register, and they are not
consolidated, Time Keeping reports should be available at any from any register though IRC
communication.
Printing & Saving Reports
After a report is selected and displayed, PRINT and SAVE option buttons are displayed.
Touch PRINT to print the report at the designated receipt printer. Touch SAVE to save the
report in .txt (text) format on an SD card. The report will be saved on the SD card in the
path:
sps2000/backup/xxxxxx/REP_mmddyyyy
where “xxxxxx” is the six digit store number and mmddyyyy is the date of the report.
102 • Reports
SAM4s SPS-2000 Operator Manual v1.15
Cash Declaration
‹
From the REP mode tab, touch CASH DECLARATION to display the Cash
Declaration Screen
Enter an amount and press the appropriate tender key. Repeat to enter additional
amounts.
After completing all entries, press OK to accept entries and exit the screen.
SAM4s SPS-2000 Operator Manual v1.15
Reports • 103
X Mode Program
Beginning at software version 2.00s the REP mode screen was reorganized. The following
function are now found on the X MODE PGM menu:
Time Clock Edit
If an employee forgets to clock in or out, authorized persons can use the time clock edit
function to correct or add time incorrect clock entries.
1. Select the REP tab. (Password entry may be required)
2. Touch X MODE PGM and then TIME CLOCK EDIT.
3. Select the period to be edited, X/Z (DAILY) EDIT, or periodic edits, if they are
used.
4. Enter the Employee #, touch OK. The Time Clock Edit screen displays:
5. Touch the field to be corrected, and then enter the correct time and touch OK. Use
the PAGE UP and/or PAGE DOWN keys as necessary to display all records.
6. When corrections are completed, touch SAVE to exit with changes saved.
104 • Reports
SAM4s SPS-2000 Operator Manual v1.15
Edit Inventory Item
1. Select the REP tab. (Password entry may be required)
2. Touch X MODE PGM and then EDIT INVENTORY ITEM.
Date Time Setting
1. Select the REP tab. (Password entry may be required)
2. Touch X MODE PGM and then touch DATE TIME SETTING. The RTC
SETTING (real time clock) screen displays.
3. Input the Date/Time in MMDDYYYYHHMMSS format. Touch OK.
SAM4s SPS-2000 Operator Manual v1.15
Reports • 105
Drawer Assignment
Note: This function available at software version 2.01n or later. At version 2.02b or later
drawer assignment is automatically downloaded to the IRC network.
With enhanced drawer assignment, cashiers can now be assigned to specific drawers at
specific registers. If REG#0 is selected the drawer assignment will be valid at all terminals.
1. Select the REP tab. (Password entry may be required)
2. Touch X MODE PGM and then touch DRAWER ASSIGNMENT. The RTC
SETTING (real time clock) screen displays.
3. Set the drawer assignment for each employee (the number is determined by memory
allocation – use the PREV. RECORD/NEXT RECORD key to view additional
employees.) After making settings, touch CLOSE.
FTP Transmission
Reserved for future use.
Receipt Reprint
Note: This feature is available at version 2.00t or later.
Receipt copies can be printed after the sale provided that the transaction data is resident in the
electronic journal. (You must allocate for electronic journal and set the appropriate electronic
journal system options.)
‹
106 • Reports
From the REP menu, touch Receipt Reprint. At the prompt enter the consecutive
number of the transaction you wish to reprint; touch OK. The transaction will be
retrieved from the electronic journal and printed at the designated receipt printer.
SAM4s SPS-2000 Operator Manual v1.15
DataTran Operation
1. Select the REP tab. (Password entry may be required.)
2. Touch DATATRAN. The DATATRAN OPERATION menu screen displays.
3. Touch the operation you wish to perform.
4. Touch PAGE DOWN to view the complete list.
SAM4s SPS-2000 Operator Manual v1.15
Reports • 107
Initialize EFT
Select Initialize EFT to verify communications, software versions and installed networks.
List of Installed Networks
DATE 5/24/2004 THU TIME 16:15
** LIST INSTALLED NETWORRKS **
CHK DEN --- --- VER:3.89
OFF ON OFF OFF
EMPLOYEE1
NO.000019 REG 01
Software Version
Status of Installed
Open Batch
Manual batch opening and closing may be required by your payment processor. If required,
it is recommended to open a new batch right after closing today’s batch, so it is ready to go
for the next day.
Touch OPEN BATCH. No printing takes place.
Close Current Batch/ Close Current Batch with Debit
Manual batch opening and closing may be required by your payment processor. Touch
CLOSE CURRENT BATCH. or CLOSE BATCH WITH DEBIT if the batch contains
debit transactions. The message “WAITING RESP.” displays. When communication is
complete, the Local Batch Status prints and the batch is closed.
Change Batch Number
The change batch number command is used to assign a new batch number to an existing
batch. It is used with certain credit card processors to rectify settlement problems. It is used
infrequently. (Attempt to change batch number will be denied if bank does not allow the
feature.)
108 • Reports
SAM4s SPS-2000 Operator Manual v1.15
Issue Local Total
This report is added for ease of customer balancing actual totals in the Datatran to the system
wide reports. A summary of each kind of credit card and a batch total should match the totals
within the SPS 2000 system-wide report before the Settle Batch is attempted.
DATE
5/24/2004
TUE
****LOCAL TOTAL REPORT ****
AMEX
.00
0
VISA
.00
5
MASTER
.00
0
DISCOVER
2.00
1
PRIVATE LABEL
.00
0
DINERS
.00
0
JCB
.00
0
DEBIT
12.00
2
TOTAL
14.00
3
NO.000011 REG01 EMPLOYEE1
TIME 11:07
Issue Local Transaction
If “terminal based” processing is used, the Local Transaction Report contains details of each
transaction in the current batch. When “host based” processing is used, transaction data is
stored at the processor.
Example
DATE
5/24/2004
MON
****LOCAL TRANSACTION REPORT ****
C 93 1 DB
6011000990139424 09/12
APP: VITAL2
REF: 506714501913
AMT: 6.00 TIP: *
03/08/05 08:37:40
===============================
C 93 1 DB
400300123456781 09/08
APP: VITAL2
REF: 506715500507
AMT: 6.00 TIP: *
03/08/05 09:05:58
===============================
A 54 1 D
6011000990139424 09/12
APP: VITAL1
REF: *
AMT: 2.00 TIP: *
03/08/05 09:26:51
===============================
NO.000015 REG01 EMPLOYEE1
TIME 09:32
SAM4s SPS-2000 Operator Manual v1.15
Reports • 109
Issue Local Batch Status Report
The Local Batch Status Report also prints when a batch is closed.
DATE
See Explanations
5/24/2004
**** LOCAL BATCH STATUS ****
C 1 2 2 5.00 2 5.00
NO.000011 REG01 EMPLOYEE1
MON
TIME 11:07
Local Batch Status Explanations:
(From Left to Right)
C
Batch Status C=Closed/O=Open
1
Batch Number
2
Batch Transaction Count
2
Batch Item Count
5.00
Batch Balance
2
Batch Forwarded Transaction Count
5.00
Batch Forwarded Balance
Enable Dial In Load/Enable Dial Out Load
If instructed by Datacap support, you can use these options to update DataTran software.
Choose Enable Dial In Load to allow Datacap to call the DataTran and send updates. Choose
Enable Dial Out Load to call Datacap to connect. You will be required to enter the phone
number and terminal I.D.
110 • Reports
SAM4s SPS-2000 Operator Manual v1.15
Gratuity Entry
The Gratuity Entry command allows the operator to add a tip to a pre-authorized credit sale.
To add a tip,
1. Select the Gratuity Entry command from the Datatran Operation Menu. The Gratuity
Entry window displays (the form shown below requires software version 2.01b.)
2. Fill the form fields:
a. The EMPLOYEE drop-down box allows managers to enter a gratuity for
other employees.
b. The CARD TYPE drop-down box allows tips to be assigned to multiple
MISC TEND keys for reporting purposes.
c. Enter the Record number from the merchant credit draft (REC NO:).
d. Enter the original TRANSACTION AMOUNT (also from the merchant
draft).
e. Use the ORIGINAL TIP AMOUNT and NEW TIP AMOUNT fields to fix
an incorrect tip and also update the register reports
3. Click OK. When complete, the register will print a receipt of the tip entry. The tip
amount is automatically added to the employee report (to the employee that enters the
tip) and to the financial report.
Initialize Pin Pad
Initializes the Pin Pad.
Get Gift Card Balance
Select Gift Card Balance, the operator will be prompted to slide a gift card. The balance will
be printed on the receipt printer.
SAM4s SPS-2000 Operator Manual v1.15
Reports • 111
Post Authorization
Note: This function was identified as “Credit Post Authorization” on versions prior to
V3.00w.
If electronic authorization is not approved and the merchant receives voice authorization, the
transaction can be entered into the batch with this function:
1. Select POST AUTHORIZE from the DATATRAN OPERATION menu. The “SLIDE
CARD” message displays.
2. If the card is present, slide the card and go to step 6.
3. If the card is not present, press CLEAR. The message “ENTER ACCT NO” displays.
4. Enter the card account number and press ENTER. The message “ENTER EXP DATE”
displays.
5. Enter the expiration date (4-digit format: MMYY). The message “ENTER ORIG TRAN
AMT” displays.
6. Enter the original transaction amount and press ENTER. The message “ENTER AUTH
CODE” displays.
7. Enter the authorization code from the call center and press ENTER. The message
“WAITING RESPONSE” displays.
8. When the communication is complete, the credit transaction data will print.
112 • Reports
SAM4s SPS-2000 Operator Manual v1.15
Report Samples
Financial Report
FINANCIAL REPORT
X1 REPORT
0003
DESCRIPTOR
COUNT
TOTAL
+PLU TTL
00.00
000.00
-PLU TTL
00.00
000.00
ADJUSTED TTL
00.00
000.00
--------------------------------------NON-TAX
00.00
000.00
TAX1 SALES
00.00
000.00
TAX2 SALES
00.00
000.00
TAX3 SALES
00.00
000.00
TAX4 SALES
00.00
000.00
TAX5 SALES
00.00
000.00
TAX6 SALES
00.00
000.00
TAX1
TAX2
TAX3
TAX4
TAX5
TAX6
00.00
00.00
00.00
00.00
00.00
00.00
000.00
000.00
000.00
000.00
000.00
000.00
EXEMPT TAX1
00.00
000.00
EXEMPT TAX2
00.00
000.00
EXEMPT TAX3
00.00
000.00
EXEMPT TAX4
00.00
000.00
EXEMPT TAX5
00.00
000.00
EXEMPT TAX6
00.00
000.00
--------------------------------------EAT IN SALES
00.00
000.00
TAKE OUT SALES
00.00
000.00
DRIVE THRU SALES
00.00
000.00
--------------------------------------%1
00.00
000.00
%2
00.00
000.00
%3
00.00
000.00
%4
00.00
000.00
%5
00.00
000.00
%6
00.00
000.00
%7
00.00
000.00
%8
00.00
000.00
%9
00.00
000.00
%10
00.00
000.00
NET SALES
00.00
000.00
--------------------------------------CREDIT TAX1
00.00
000.00
CREDIT TAX2
00.00
000.00
CREDIT TAX3
00.00
000.00
CREDIT TAX4
00.00
000.00
CREDIT TAX5
00.00
000.00
CREDIT TAX6
00.00
000.00
SAM4s SPS-2000 Operator Manual v1.15
Reports • 113
Note: Audation is the total
of all sales ending in a
negative balance.
FOOD STMP CREDIT
00.00
000.00
MDSE RETURN
ERROR CORRECT
PREVIOUS VOID
TRANS VOID
CANCEL
00.00
00.00
00.00
00.00
00.00
000.00
000.00
000.00
000.00
000.00
GROSS SALES
00.00
000.00
--------------------------------------CASH SALES
00.00
000.00
R/A 1
00.00
000.00
R/A 2
00.00
000.00
R/A 3
00.00
000.00
R/A 4
00.00
000.00
R/A 5
00.00
000.00
P/O 1
00.00
000.00
P/O 2
00.00
000.00
P/O 3
00.00
000.00
P/O 4
00.00
000.00
P/O 5
00.00
000.00
AUDACTION
00.00
000.00
#/NO SALES
00
000.00
-------------------------------------CASH-IN-DRAWER
00.00
000.00
CHECK-IN-DRAWER
00.00
000.00
F/S-IN-DRAWER
00.00
000.00
MISC
MISC
MISC
MISC
……….
TEND
TEND
TEND
TEND
1
2
3
4
00.00
00.00
00.00
00.00
000.00
000.00
000.00
000.00
MISC TEND 16
00.00
000.00
DRAWER TOTAL
00.00
000.00
--------------------------------------PROMO
00
000.00
WASTE
00
000.00
TRAINING TOTAL
00.00
000.00
PREVIOUS BALANCE
TIP 1
TIP 2
TIP 3
00.00
00.00
00.00
00.00
000.00
000.00
000.00
000.00
GUESTS
00
--------------------------------------AVERAGE
000.00
EMPLOYEE:
TIME 09:03
114 • Reports
KELLY
#01
NO.000000
SAM4s SPS-2000 Operator Manual v1.15
Sales By Time Period
SALES BY TIME PERIOD REPORT
X1 REPORT
TIME PERIOD
08:00 - 09:00
09:00 - 10:00
11:00 - 12:00
12:00 - 13:00
14:00 - 15:00
TOTAL
EMPLOYEE:
TIME 09:03
#/CUSTOMERS
3
15
6
1
13
38
KELLY
0003
TOTAL
11.54
186.82
7.99
2.40
146.82
355.07
#01
NO.000000
PLU Reports
All Plus
From/To PLUs
PLUs By Group
PLUs By Group For Selected Group
Top 20 PLUs
PLU Zero Sales
PLU Zero Sales By Group
PLU Sales By Price Level
PLU REPORT
Notes:
X1 REPORT
1.
2.
Whole unit reporting if there is
no decimal activity.
Total/Counter capacity varies
by memory allocation.
Counters: 6-8 digits
Totals: 8-10 digits
0003
ITEM
PROMO
WASTE USAGE PLU %
PLU#
GROUP
COUNT
TOTAL
---------------------------------------HAMBURGER
1
2
6
50.00%
00000000000001
01
3
3.00
CHEESE BURGER
1
4
8
50.00%
00000000000001
01
3
3.00
---------------------------------------TOTAL
2
6
14
6
6.00
EMPLOYEE:
TIME 09:03
SAM4s SPS-2000 Operator Manual v1.15
KELLY
#01
NO.000000
Reports • 115
Employee Reports
Individual Employee
Employee Currently Signed On
Active Employee (Reports Clocked-In Employees Only)
EMPLOYEE REPORT
X1 REPORT
EMPLOYEE #0001 KELLY
0003
DESCRIPTOR
COUNT
TOTAL
NON-TAX
TAX1 SALES
TAX2 SALES
TAX3 SALES
TAX4 SALES
TAX5 SALES
TAX6 SALES
00.00
00.00
00.00
00.00
00.00
00.00
00.00
000.00
000.00
000.00
000.00
000.00
000.00
000.00
TAX1
TAX2
TAX3
TAX4
TAX5
TAX6
00.00
00.00
00.00
00.00
00.00
00.00
000.00
000.00
000.00
000.00
000.00
000.00
EXEMPT TAX1
00.00
000.00
EXEMPT TAX2
00.00
000.00
EXEMPT TAX3
00.00
000.00
EXEMPT TAX4
00.00
000.00
EXEMPT TAX5
00.00
000.00
EXEMPT TAX6
00.00
000.00
--------------------------------------ANALYSIS 1SALES
00.00
000.00
ANALYSIS 2 SALES
00.00
000.00
ANALYSIS 3 SALES
00.00
000.00
--------------------------------------%1
00.00
000.00
%2
00.00
000.00
%3
00.00
000.00
%4
00.00
000.00
%5
00.00
000.00
%6
00.00
000.00
%7
00.00
000.00
%8
00.00
000.00
%9
00.00
000.00
%10
00.00
000.00
NET SALES
00.00
000.00
--------------------------------------CREDIT TAX1
00.00
000.00
CREDIT TAX2
00.00
000.00
CREDIT TAX3
00.00
000.00
CREDIT TAX4
00.00
000.00
CREDIT TAX5
00.00
000.00
CREDIT TAX6
00.00
000.00
116 • Reports
SAM4s SPS-2000 Operator Manual v1.15
Note: Audation is the total
of all sales ending in a
negative balance.
FOOD STMP CREDIT
00.00
000.00
MDSE RETURN
ERROR CORRECT
PREVIOUS VOID
TRANS VOID
CANCEL
00.00
00.00
00.00
00.00
00.00
000.00
000.00
000.00
000.00
000.00
GROSS SALES
00.00
000.00
--------------------------------------CASH SALES
00.00
000.00
R/A 1
00.00
000.00
R/A 2
00.00
000.00
R/A 3
00.00
000.00
R/A 4
00.00
000.00
R/A 5
00.00
000.00
P/O 1
00.00
000.00
P/O 2
00.00
000.00
P/O 3
00.00
000.00
P/O 4
00.00
000.00
P/O 5
00.00
000.00
AUDACTION
00.00
000.00
#/NO SALES
00
000.00
--------------------------------------CASH-IN-DRAWER
00.00
000.00
CHECK-IN-DRAWER
00.00
000.00
F/S-IN-DRAWER
00.00
000.00
MISC TEND 1
MISC TEND 2
00.00
00.00
000.00
000.00
MISC TEND 16
00.00
000.00
DRAWER TOTAL
00.00
000.00
--------------------------------------PROMO
00
000.00
WASTE
00
000.00
TRAINING TOTAL
00.00
000.00
PREVIOUS BALANCE
00.00
000.00
TIP 1
00.00
000.00
TIP 2
00.00
000.00
TIP 3
00.00
000.00
GUESTS
00
--------------------------------------AVERAGE
000.00
EMPLOYEE:
TIME 09:03
SAM4s SPS-2000 Operator Manual v1.15
KELLY
#01
NO.000000
Reports • 117
Group
GROUP REPORT
X1 REPORT
X1 0003
X2 0001
# GROUP
01 DESCRIPTOR
02 DESCRIPTOR
COUNT
TOTAL
%
000000 00000000.00 0.00
000000 00000000.00 0.00
GROUP TOTAL
000000 00000000.00
EMPLOYEE:
TIME 09:03
KELLY
#01
NO.000000
Drawer Totals
DRAWER TOTALS REPORT
X1 REPORT
X1 0003
CASH-IN-DRAWER
CHECK-IN-DRAWER
F/S-IN-DRAWER
00.00
00.00
00.00
000.00
000.00
000.00
MISC
MISC
MISC
MISC
MISC
MISC
00.00
00.00
00.00
00.00
00.00
00.00
000.00
000.00
000.00
000.00
000.00
000.00
00.00
00.00
000.00
000.00
TEND
TEND
TEND
TEND
TEND
TEND
1
2
3
4
5
6
MISC TEND 16
DRAWER TOTAL
EMPLOYEE:
#01
TIME 09:03
118 • Reports
X2 0001
KELLY
NO.000000
SAM4s SPS-2000 Operator Manual v1.15
Labor Groups
LABOUR GROUPS REPORT
X1 REPORT
X1 0003
DESCRIPTOR
COUNTER HELP
KITCHEN STAFF
MANAGER
HOURS
0.00
0.00
0.00
TOTAL TIME WORKED
AVG. DAILY LABOR COST
EMPLOYEE:
#01
TIME 09:03
X2 0001
0.00
00.00
KELLY
NO.000000
Sales and Labor %
SALES AND LABOUR % REPORT
X1 REPORT
X1 0003
X2 0001
00:00 - 01:00
01:00 - 02:00
CUST:
0 NET SALES
0000.00
AVG/CUST:
00.00
HRS LABOR:
0 LABOR COST: 0000.00
%/NET SALES:
00.00
LABOR/CUST:
00.00
SALES/MANHOUR:
000.00
--------------------------------------TOTAL
CUST:
0 NET SALES:
0000.00
AVG/CUST:
00.00
HRS LABOR:
0 LABOR COST: 0000.00
%/NET SALES:
00.00
LABOR/CUST:
00.00
SALES/MANHOUR:
000.00
EMPLOYEE:
TIME 09:03
KELLY
#01
NO.000000
Notes: The Sales and Labor Report uses data from the Sales by Time Period Report
and the Time Keeping Report. You must clear both reports daily to get meaningful Sales
& Labor % Report data.
There are eight items per every time unit in Sales and Labor Report. 'CUST' and 'NET
SALES' values are from Sales by Time Period Report where 'AVG/CUST' is division of
these two values. You can calculate 'HRS LBR' and 'LABOR COST' from Time
Keeping Report and Pay Rate Program. 'HRS LBR' is sum of working hours for all
employees who had worked in this time period. LABOR COST' is the sum of the
product of working hours and pay rate for every employee. '%/NET SALES' is ratio of
NET SALES to LABOR COST. 'LABOR$/CUST' is labor cost for one customer which
can be calculated dividing the LABOR COST by number of customers. Divide NET
SALES by 'HRS LBR' to yield 'SALES/MANHOUR'.
SAM4s SPS-2000 Operator Manual v1.15
Reports • 119
Daily Sales
DAILY SALES REPORT
X1 REPORT
DAY
1
2
3
13
17
X1 0003
COUNT
3
15
6
1
13
TOTAL
EMPLOYEE:
TIME 09:03
38
X2 0001
TOTAL
11.54
186.82
7.99
2.40
146.82
355.07
KELLY
#01
NO.000000
Groups By Time Period
Reporting for each time period and each group. (Selected groups and periods shown here.)
GROUPS BY TIME PERIOD REPORT
X1 REPORT
0001
X1 0003
X2
TIME PERIOD
CUST
TOTAL
AVG/TRANS
00:00 - 01:00 9999 99999999.99
99.99
COUNT
TOTAL
GROUP 1
999999.99 99999999.99
GROUP 2
999999.99 99999999.99
GROUP 3
999999.99 99999999.99
GROUP 4
999999.99 99999999.99
GROUP 5
999999.99 99999999.99
GROUP 6
999999.99 99999999.99
GROUP 7
999999.99 99999999.99
GROUP 8
999999.99 99999999.99
TIME PERIOD
CUST
TOTAL
AVG/TRANS
01:00 - 02:00 9999 99999999.99
99.99
COUNT
TOTAL
GROUP 1
999999.99 99999999.99
GROUP 2
999999.99 99999999.99
GROUP 3
999999.99 99999999.99
GROUP 4
999999.99 99999999.99
GROUP 5
999999.99 99999999.99
GROUP 6
999999.99 99999999.99
GROUP 7
999999.99 99999999.99
GROUP 8
999999.99 99999999.99
EMPLOYEE:
KELLY
#01
TIME 09:03
NO.000000
120 • Reports
SAM4s SPS-2000 Operator Manual v1.15
Analysis 1 By Time Periods
EAT-IN BY TIME PERIOD REPORT
X1 REPORT
0001
X1 0003
X2
TIME PERIOD
00:00 - 01:00
01:00 - 02:00
03:00 - 04:00
04:00 - 05:00
05:00 - 06:00
COUNT
999999.99
999999.99
999999.99
999999.99
999999.99
TOTAL
999999.99 99999999.99
EMPLOYEE:
TIME 09:03
KELLY
TOTAL
99999999.99
99999999.99
99999999.99
99999999.99
99999999.99
#01
NO.000000
Analysis 2 By Time Periods
ANALYSIS 2 BY TIME PERIOD REPORT
X1 REPORT
X2 0001
TIME PERIOD
00:00 - 01:00
01:00 - 02:00
03:00 - 04:00
04:00 - 05:00
05:00 - 06:00
COUNT
999999.99
999999.99
999999.99
999999.99
999999.99
TOTAL
999999.99 99999999.99
EMPLOYEE:
TIME 09:03
SAM4s SPS-2000 Operator Manual v1.15
X1 0003
KELLY
TOTAL
99999999.99
99999999.99
99999999.99
99999999.99
99999999.99
#01
NO.000000
Reports • 121
Analysis 3 By Time Periods
ANALYSIS 3 BY TIME PERIOD REPORT
X1 REPORT
0001
TIME PERIOD
00:00 - 01:00
01:00 - 02:00
03:00 - 04:00
04:00 - 05:00
05:00 - 06:00
TOTAL
EMPLOYEE: KELLY
TIME 09:03
X1 0003
COUNT
999999.99
999999.99
999999.99
999999.99
999999.99
999999.99
X2
TOTAL
99999999.99
99999999.99
99999999.99
99999999.99
99999999.99
99999999.99
#01
NO.000000
Track By Time Periods
Track 1 By Time Periods
Track 2 By Time Periods
Track 3 By Time Periods
Track 4 By Time Periods
TRACK 1 BY TIME PERIODS REPORT
X1 REPORT
X2 0001
TIME PERIOD
00:00 - 01:00
01:00 - 02:00
03:00 - 04:00
04:00 - 05:00
05:00 - 06:00
COUNT
999999.99
999999.99
999999.99
999999.99
999999.99
TOTAL
999999.99 99999999.99
EMPLOYEE:
TIME 09:03
122 • Reports
X1 0003
KELLY
TOTAL
99999999.99
99999999.99
99999999.99
99999999.99
99999999.99
#01
NO.000000
SAM4s SPS-2000 Operator Manual v1.15
Open Check
Open Check For Track 1
Open Check For Track 2
Open Check For Track 3
Open Check For Track 4
Open Check For Selected Employee
Open Check For Current Employee
Open Check For Track 1, 2, 3, & 4
Note:
The indicator [T] is used to
identify training mode checks.
Be sure to clear training mode
checks after training activity.
DATE
12/05/2008
OPEN CHECK FOR TRACK 1 REPORT
X1 REPORT
FRI
0001
TBL#
CHECK#
G# EMPLOYEE
TIME
TOTAL
________________________________________
IRC REG#01
0001
0
10:17
[T]
2
1 EMPLOYEE
$0.00
0002
0
11:02
1
1 EMPLOYEE
$0.00
TRACK#1 TOTAL
$0.00
NO.000004 REG 01 1 EMPLOYEE
TIME 12:23
Product Mix
PRODUCT MIX REPORT
X1 REPORT
PRODUCT/TIME
BOTTLE BECKS
00:00-05:59
00:00-15:59
00:00-23:59
TOTAL
EMPLOYEE:
TIME 09:03
SAM4s SPS-2000 Operator Manual v1.15
X1 0003
UNIT#PC
(CASE)
0001#084
0001#084
0001#084
0005#012
KELLY
X2 0001
COUNT
TOTAL
204
204
204
612
222.36
222.36
222.36
667.08
#01
NO.000000
Reports • 123
Product Projections
PRODUCT PROJECTIONS REPORT
X1 REPORT
X1 0003
PRODUCT PROJECTIONS
X2 0001
WED
BOTTLE BECKS (CASE)
TIME
WEEK1 WEEK2 WEEK3 WEEK4
AVG
06:00-07:59
5
5
5
5
5
08:00-08:29
10
20
30
40
25
08:30-08:59
0
0
0
700
175
09:30-09:59
0
0
68
1
17
TOTAL
15
25
103
746
222
EMPLOYEE:
KELLY
#01
TIME 09:03
NO.000000
Station Totals
Prints for each register in an IRC configuration.
STATION REPORT
X1 REPORT
REG# 01:
NET SALES
GROSS SALES
DRAWER 1
DRAWER 2
DRAWER 3
EMPLOYEE:
TIME 09:03
124 • Reports
X1 0003
COUNT
999999.99
999999.99
999999.99
999999.99
999999.99
KELLY
X2 0001
TOTAL
99999999.99
99999999.99
99999999.99
99999999.99
99999999.99
#01
NO.000000
SAM4s SPS-2000 Operator Manual v1.15
Daily Time Keeping
DAILY TIME KEEPING REPORT
X1 REPORT
X1 0003
X2 0001
EMP#
SSN NAME
TIPS
0001 123456789 ANNIE
00.00
12:00 - 13:00
MANAGER
13:00 - 14:00
SERVER
MANAGER
1.00 REG
0.00 OT
SERVER
1.00 REG
0.00 OT
TOTAL REG
2.00 HR
14.00 CST
TOTAL LBR
2.00 HR
14.00 CST
--------------------------------------MANAGER
REG
1.00 HR
8.00 CST
TOTAL LBR
1.00 HR
8.00 CST
SERVER
REG
1.00 HR
6.00 CST
TOTAL LBR
1.00 HR
6.00 CST
--------------------------------------TOTAL
REG
2.00 HR
14.00 CST
OT
0.00 HR
0.00 CST
TOTAL LABOR
2.00 HR
14.00 CST
TOTAL TIPS
EMPLOYEE:
TIME 09:03
SAM4s SPS-2000 Operator Manual v1.15
0.00
KELLY
#01
NO.000000
Reports • 125
Shift Report
Complete Financial Reporting is available for each of 4 possible shifts. Shifts can be changed
automatically at a set time or manually.
SHIFT REPORT
X1 REPORT
0003
DESCRIPTOR
COUNT
TOTAL
+PLU TTL
00.00
000.00
-PLU TTL
00.00
000.00
ADJUSTED TTL
00.00
000.00
--------------------------------------NON-TAX
00.00
000.00
TAX1 SALES
00.00
000.00
TAX2 SALES
00.00
000.00
TAX3 SALES
00.00
000.00
TAX4 SALES
00.00
000.00
TAX5 SALES
00.00
000.00
TAX6 SALES
00.00
000.00
TAX1
TAX2
TAX3
TAX4
TAX5
TAX6
00.00
00.00
00.00
00.00
00.00
00.00
000.00
000.00
000.00
000.00
000.00
000.00
EXEMPT TAX1
00.00
000.00
EXEMPT TAX2
00.00
000.00
EXEMPT TAX3
00.00
000.00
EXEMPT TAX4
00.00
000.00
EXEMPT TAX5
00.00
000.00
EXEMPT TAX6
00.00
000.00
--------------------------------------ANALYSIS 1 SALES
00.00
000.00
ANALYSIS 2 SALES
00.00
000.00
ANALYSIS 3 SALES
00.00
000.00
--------------------------------------%1
00.00
000.00
%2
00.00
000.00
%3
00.00
000.00
%4
00.00
000.00
%5
00.00
000.00
%6
00.00
000.00
%7
00.00
000.00
%8
00.00
000.00
%9
00.00
000.00
%10
00.00
000.00
NET SALES
00.00
000.00
--------------------------------------CREDIT TAX1
00.00
000.00
CREDIT TAX2
00.00
000.00
CREDIT TAX3
00.00
000.00
CREDIT TAX4
00.00
000.00
CREDIT TAX5
00.00
000.00
CREDIT TAX6
00.00
000.00
126 • Reports
SAM4s SPS-2000 Operator Manual v1.15
Note: Audation is the total
of all sales ending in a
negative balance.
FOOD STMP CREDIT
00.00
000.00
MDSE RETURN
ERROR CORRECT
PREVIOUS VOID
TRANS VOID
CANCEL
00.00
00.00
00.00
00.00
00.00
000.00
000.00
000.00
000.00
000.00
GROSS SALES
00.00
000.00
--------------------------------------CASH SALES
00.00
000.00
R/A 1
00.00
000.00
R/A 2
00.00
000.00
R/A 3
00.00
000.00
R/A 4
00.00
000.00
R/A 5
00.00
000.00
P/O 1
00.00
000.00
P/O 2
00.00
000.00
P/O 3
00.00
000.00
P/O 4
00.00
000.00
P/O 5
00.00
000.00
AUDACTION
00.00
000.00
#/NO SALES
00
000.00
-------------------------------------CASH-IN-DRAWER
00.00
000.00
CHECK-IN-DRAWER
00.00
000.00
F/S-IN-DRAWER
00.00
000.00
MISC TEND 1
00.00
000.00
MISC TEND 2
00.00
000.00
MISC TEND 3
00.00
000.00
MISC TEND 4
00.00
000.00
MISC TEND 5
00.00
000.00
MISC TEND 16
00.00
000.00
DRAWER TOTAL
00.00
000.00
--------------------------------------PROMO
00
000.00
WASTE
00
000.00
TRAINING TOTAL
00.00
000.00
PREVIOUS BALANCE
00.00
000.00
TIP 1
00.00
000.00
TIP 2
00.00
000.00
TIP 3
00.00
000.00
GUESTS
00
--------------------------------------AVERAGE
000.00
EMPLOYEE:
KELLY
#01
TIME 09:03
NO.000000
SAM4s SPS-2000 Operator Manual v1.15
Reports • 127
Inventory
An example of the inventory report follows:
INVENTORY REPORT
X1 REPORT
CONSOLIDATED 01-02
INV #002
BURGER
BEGINING INVENTORY
RECEIPTS
TRANSFER INS
TRANSFER OUTS
RAW WASTE
THEORETICAL USAGE
SHELF COUNT
ACTUAL USEAGE
ENDING INVENTORY
VALUE OF INVENTORY
VARIANCE +/VARIANCE COST
X1 0003
X2 0001
1000.00
100.00
25.00
10.00
-5.00
110.00
1000.00
112.00
998.00
2245.50
-2.00
-4.50
------------------------------------NET SALE
1376.15
FOOD COST
312.00
VALUE OF INVENTORY
VARIANCE COST
EMPLOYEE:
TIME 09:03
KELLY
2245.50
-4.50
#01
NO.000000
Inventory Definitions
Beginning Inventory
The Beginning Quantity as entered in (inventory - register begin quantity), for the first report.
Additional reports will get the begin quantity from the END value from the last “Z” reset
Receipts
Receipt Quantity as entered in X-mode (inventory - edit inventory item-daily edit/period
edit).
Transfer In
The Transfer In Quantity as entered in X-mode (inventory - edit inventory item-daily
edit/period)
Transfer Out
Transfer Out Quantity as entered in X-mode (inventory - edit inventory item -daily
edit/period)
Raw Waste
128 • Reports
SAM4s SPS-2000 Operator Manual v1.15
Raw Waste Quantity as entered in X-mode (inventory - edit inventory item -daily
edit/period).
Theoretical Usage
The Theoretical Use Quantity. =[(PROMO+WASTE+SOLD (ITEM/PLU Report)] *
[COUNT (RECIPE TABLE)]
Shelf Count
The Shelf is the Actual Inventory Quantity as entered in X-mode (inventory - edit inventory
item - daily edit/period edit).
Actual Usage
The Actual Use Quantity. =[(BEGIN)+(RECPT)+(TR/IN)-(TR/OUT)-(RAW WASTE)(SHELF)]
Ending Inventory
The Ending Quantity. If no actual inventory quantity is entered in X-mode. END =
[(BEGIN)+(RECPT)+(TR/IN)-(TR/OUT)-(RAW WASTE)-(T.USE)]. If an actual inventory
quantity entered. END=[(BEGIN)+(RECPT)+(TR/IN)-(TR/OUT)-(RAW WASTE)-
(A.USE)]
Value Of Inventory
The Value of inventory items on hand. VALUE=[(END)*(COST)]
Variance +/The Variance +/-. VR+/- =[(T.USE)-(A.USE)]
Variance Cost
The Variance Cost. V.CST=[(VR+/-)*(COST)]
Food Cost
The Food Cost. FDCST=[(A.USE)*(COST)]
SAM4s SPS-2000 Operator Manual v1.15
Reports • 129
PLU Stock
PLUs designated as stock PLUs (see PLU Status Group Programming) will appear
FINANCIAL REPORT
X1 REPORT
0003
COUNT
1234
DESCRIPTOR
BOTTLE BECKS
EMPLOYEE:
TIME 09:03
KELLY
#01
NO.000000
PLU Stock by Group
Further stock reporting formats are available
FINANCIAL REPORT
X1 REPORT
DESCRIPTOR
BOTTLE BECKS
COUNT
1234
BOTTLE BEERS
TOTAL
1234
EMPLOYEE:
TIME 09:03
130 • Reports
0003
KELLY
#01
NO.000000
SAM4s SPS-2000 Operator Manual v1.15
Electronic Journal
All information can be selected by individual transaction type to be stored and reported
extracted as required i.e. all Cash Transactions, VOIDs etc
CASH TRANSACTIONS
All cash sales made during normal operation
CHECK TRANSACTIONS
All check sales made during normal operation
MISC TEND TRANSACTIONS
All Miscellaneous tender operations made during normal operation
TRANSACTIONS WITH %
All sales containing a discount or premium operation
RECD ACCT & PAID OUT
All received on account or Paid out sales transactions
RETURN TRANSACTIONS
All Merchandise Return sales transactions
WITH ERROR CORRS & VOIDS
All Transactions containing an error correct or voids.
NO SALES
All Transactions containing no sale operations.
CANCEL TRANSACTIONS
All Register Mode cancelled transactions
TRANSACTIONS NEGATIVE
All Transactions with negative product sales.
REPORTS
All Read & Reset reports which are printed
PROGRAM SCANS
All Program scans which are printed.
CHECK TRACKING
All sales registered for open checks.
SAM4s SPS-2000 Operator Manual v1.15
Reports • 131
Food Cost
FOOD COST REPORT
X1 REPORT
0003
BURGER
PRICE
PLU# 01234567890123456
1.95
USAGE COUNT
28
ITEM COST
1.200
USAGE COST
33.60
SALES COUNT
28
NET SALES
54.60
---------------------------------------STEAK
PRICE
11.95
PLU#01234567890123456
USAGE COUNT
105
ITEM FOOD COST
2.250
USAGE COST
236.25
SALES COUNT
105
NET SALES
1254.75
---------------------------------------TOTAL FOOD COST
TOTAL SALES COUNT
NET SALES TOTAL
EMPLOYEE:
TIME 09:03
269.85
133
1309.35
KELLY
#01
NO.000000
Definitions
Usage Count
(SALES COUNT + PROMO COUNT + WASTE COUNT)
Item Food Cost
COMBINED COST OF ALL INGREDIENTS\RECIPIES ASSOCIATED WITH THE
ITEM.
Usage Cost
(USAGE * ITEM FOOD COST)
Sales Count
(SALES COUNT)
Net Sales
(SALES COUNT * PRICE)
Shelf Count
The Shelf is the Actual Inventory Quantity as entered in X-mode (inventory - edit inventory
item - daily edit/period edit).
132 • Reports
SAM4s SPS-2000 Operator Manual v1.15
Balancing Formulas
+/=
+
+
+
+
+
+
+
+
+
+
+
=
+/=
+
+
+
+
+
+
+
+
+
+
+
+
+
=
NET SALES
PLU Sales Total
Tax 1 Amount
Tax 2 Amount
Tax 3 Amount
Tax 4 Amount
Tax 5 Amount
Tax 6 Amount
Item Coupon Total (when NET=N)
Item Percentage Discount (when NET=N)
Sale Coupon Amounts
Sale Percentage Discounts
Sale Surcharge Amounts
Net Sales
GROSS SALES
Net Sales
Negative PLU Total
Item Coupon Total (when NET=Y)
Item Percentage Discount (when NET=Y)
Sale Coupon Amounts
Sale Percentage Discounts
Credit Tax 1
Credit Tax 2
Credit Tax 3
Credit Tax 4
Credit Tax 5
Credit Tax 6
Merchandise Return
VOID Position Total
Gross Sales
SAM4s SPS-2000 Operator Manual v1.15
Reports • 133
Program Maintenance
PLU Maintenance
Changing Item Prices
1. From the PGM mode PROGRAMMING MENU touch PLU to view the PLU
program selection window.
2. Touch PLU ADD & CHANGE to view the SELECT PLU screen.
SAM4s SPS-2000 Operator Manual v1.15
Program Maintenance • 135
3. Select a PLU to edit in one of two ways:
Touch a PLU key located on the keyboard. (If the PLU you wish to edit is not
displayed on the MAIN SCREEN, touch the key that displays the keylink where the
PLU is located, or touch PAGE UP/PAGE DOWN until the appropriate Key Link
where you wish to edit a PLU displays.)
or
Enter the PLU number and touch OK.
4. After a PLU is selected, the PLU PROGRAMMING screen displays at the PAGE #1
tab:
5. Touch the PRICES tab.
136 • Program Maintenance
SAM4s SPS-2000 Operator Manual v1.15
6. Depending upon memory allocation, prices or HALOs (high amount lock outs that
apply to open price entry PLUs) will display for one to five price levels. Touch the
current price to make a price change.
7. Enter a new price and touch OK.
8. If you wish to change prices on another PLU, touch the PREV. RECORD or NEXT
RECORD keys to display the price screen for the previous or next sequential PLU,
or touch CLOSE to return to the PLU Select screen.
SAM4s SPS-2000 Operator Manual v1.15
Program Maintenance • 137
Employee File Maintenance
The employee file contains information for register operators as well as employees who use
the register only to clock in or out (employee time keeping.) Specific functions that are
allowed or disallowed for each employee are determined by assigning the employee to an
authority level.
Two 10-digit code numbers may be assigned for each employee. A clock-in code is used to
clock in or out and a separate sign on code used to operate the register. The social security
number is for reference only and appears only on reports.
The total number of employees (up to 999) is set in memory allocation.
1. Select EMPLOYEE from the P-Mode menu, and then select EMPLOYEE to
display the EMPLOYEE selection screen. The program screen for the first
employee in the file displays with the first of two pages of options in view.
2. Select an employee to program or edit by employee number (touch the current
number and enter a new one) or by touching the NEXT RECORD or PREV.
RECORD keys until the appropriate employee is in view. If you are adding a new
employee, touch the NEXT RECORD key until the next unused employee file
displays.
138 • Program Maintenance
SAM4s SPS-2000 Operator Manual v1.15
3. Touch fields as necessary to set the options on page #1.
NAME
Set the employee name here.
SOCIAL SEC #
Enter the employee social security number.
CLOCK IN CODE
Enter a number (up to 10 digits in length) that will be used by this employee to clock in and/or out.
OPERATING CODE
Enter the secret code number (up to 10 digits in length) that can be used to sign in/out.
LINK TO AUTHORITY LEVEL
Operations and programs that can be accessed by this employee are determined by selecting a authority
level here.
JOB CODE#/PAY RATE#
An employee might have more than one job, possibly with a different pay rate for each job. For example,
in a restaurant, an employee might work as a server one day, and on a different day or shift, work as a
cashier. Here you can list up to six different job codes and six different pay rates for each employee.
By assigning separate job codes and pay rates for each employee, the built in time clock can track and
report hours and wage costs appropriately.
Note that the job code you assign for JOB1 is the default job code for clocking in/out.
OPEN DRAWER# DIRECT (0-2) VIA (3-9)
SAM4s SPS-2000 Operator Manual v1.15
Program Maintenance • 139
4. Touch the page #2 tab to set the remaining employee file options.
TRAINING MODE?
If Y, this employee will be in training, regardless of the training mode status of the entire register.
DEFAULT PRICE LEVEL
If multiple price levels are used, set the default level for this employee.
DEFAULT SCREEN LEVEL (0-200)
You can set a default screen level (keylink) to display when this employee is signed on to operate.
MANAGER
You can assign this employee “manager” status to perform manager controlled functions without
password entry.
EDIT JOB CODES
Note: An employee with the appropriate authority level must be signed on to perform job code
programming.
Job codes are used to break down the hours worked for all employees into different categories (See
"Labor Groups" report in the Operation Manual.) A breakdown of hours by job is also reported for each
employee (See "Time Keeping" reports in the Operation Manual.)
The job codes to be used by all employees are set up here. There are 20 possible job codes. Each job
code you wish to activate must be given a descriptor here.
EDIT PAY RATES
Note: An employee with the appropriate authority level must be signed on to perform pay rate
programming.
The pay rates set here can be used by all employees. There are up to 50 pay rates.
DALLAS KEY LINK
This option is not available.
140 • Program Maintenance
SAM4s SPS-2000 Operator Manual v1.15
Employee Field Definitions
SOCIAL SEC #
CLOCK IN CODE
Enter a number (up to 10 digits in length) that will be used by this employee to clock in and/or out.
OPERATING CODE
Enter the secret code number (up to 10 digits in length) that can be used to sign in/out. Note that system
option # 21 "EMPLOYEE SIGN-ON" must be set to "SECRET CODE" to use this number.
LINK TO AUTHORITY LEVEL
Operations and programs that can be accessed by this employee are determined by selecting a authority
level here.
OPEN DRAWER# (0-2)
If drawer 0 is assigned, the employee can only perform check track postings (not payments).
JOB CODE#/PAY RATE#
An employee might have more than one job, possibly with a different pay rate for each job. For example,
in a restaurant, an employee might work as a server one day, and on a different day or shift, work as a
cashier. Here you can list up to six different job codes and six different pay rates for each employee.
By assigning separate job codes and pay rates for each employee, the built in time clock can track and
report hours and wage costs appropriately.
See "Time Clock Procedures" in the SPS-2000 Operation Manual for instructions on clocking on/off for
different jobs. Note that the job code you assign for JOB1 is the default job code for clocking in/out.
OPEN DRAWER# DIRECT (0-2) VIA (3-9)
TRAINING MODE?
If Y, this employee will be in training, regardless of the training mode status of the entire register.
DEFAULT PRICE LEVEL
DEFAULT SCREEN LEVEL (0-200)
MANAGER
EDIT JOB CODES
Note: An employee with the appropriate authority level must be signed on to perform job code
programming.
Job codes are used to break down the hours worked for all employees into different categories (See
"Labor Groups" report in the Operation Manual.) A breakdown of hours by job is also reported for each
employee (See "Time Keeping" reports in the Operation Manual.)
SAM4s SPS-2000 Operator Manual v1.15
Program Maintenance • 141
The job codes to be used by all employees are set up here. There are 20 possible job codes. Each job
code you wish to activate must be given a descriptor here.
EDIT PAY RATES
Note: An employee with the appropriate authority level must be signed on to perform pay rate
programming.
The pay rates set here can be used by all employees. There are up to 50 pay rates.
DALLAS KEY LINK
This option is not available.
142 • Program Maintenance
SAM4s SPS-2000 Operator Manual v1.15
Appendix
Report Function Key Report Code Structure
You can print out reports from the REG tab using the REPORT key. Reports are generated by first entering
the report code, then touching the REPORT key, i.e:
[Report Code] [REPORT]
The REPORT key code is #36 and is available on software versions 2.00j or later.
Report Code Structure
010100
1. Enter the 2-digit report number. See the “Report Table” below.
2. Enter “0” for X reports; enter “1” for Z reports
3. Enter the report level: “1” through “5”
4. Enter “0” for standalone reports: enter “1” for IRC reports, (or “2’ to view
IRC for all registers without entering the IRC range with v.2.02b or later).
5. Enter the option code, 1-4 digits. See the “Report Option Table” below. If
no option is selected, enter “0”.
The report code example above “010100” generates an X1 Standalone Financial Report.
Report # Table
NO.
REPORT NAME
X/Z & REPORT LEVEL
IRC
01
Financial
X1 & Z1 also X5 to Z5
INDIVIDUAL & IRC
02
Sales by Time Period
X1 & Z1 also X5 to Z5
INDIVIDUAL & IRC
03
All PLU’s
X1 & Z1 also X5 to Z5
INDIVIDUAL & IRC
04
Not use this by REPORT key function.
05
PLU’s by Group
X1 & Z1 also X5 to Z5
INDIVIDUAL & IRC
SAM4s SPS-2000 Operator Manual v1.15
Appendix • 143
06
PLU’s by Group for Selected Group
X1 & Z1 also X5 to Z5
INDIVIDUAL & IRC
07
Top 20 PLU’s
X1 to X5 read only
INDIVIDUAL & IRC
08
PLU Zero Sales
X1 to X5 read only
INDIVIDUAL & IRC
09
PLU Zero Sales by Group
X1 to X5 read only
INDIVIDUAL & IRC
10
PLU Sales by Price Level
X1 & Z1 also X5 to Z5
INDIVIDUAL & IRC
11
Mix and Match report
X1 & Z1 also X5 to Z5
INDIVIDUAL & IRC
12
Not Found
X1 & Z1 only
INDIVIDUAL
13
Employees
X1 & Z1 also X5 to Z5
INDIVIDUAL & IRC
14
Individual Employees
X1 & Z1 also X5 to Z5
INDIVIDUAL & IRC
15
Employee Currently Signed on
X1 & Z1 also X5 to Z5
INDIVIDUAL & IRC
(IRC available at v2.00x)
16
Groups by Employee
X1 & Z1 also X5 to Z5
INDIVIDUAL & IRC
17
Groups
X1 & Z1 also X5 to Z5
INDIVIDUAL & IRC
18
From/To Groups
X1 & Z1 also X5 to Z5
INDIVIDUAL & IRC
19
Selective Groups
X1 & Z1 also X5 to Z5
INDIVIDUAL & IRC
20
Drawer Totals
X1 to X5 read only
INDIVIDUAL & IRC
21
Drawer 1/2/3
X1 to X5 read only
INDIVIDUAL & IRC
22
Labour Groups
X1 & Z1 also X5 to Z5
IRC
23
Sales & Labour %
X1 & Z1 also X2 & Z2
IRC
24
Daily Sales
X1 & Z1
INDIVIDUAL & IRC
25
Groups By Time Period
X1 & Z1 also X5 to Z5
INDIVIDUAL & IRC
26
Analysis 1By Time Period
X1 & Z1 also X5 to Z5
INDIVIDUAL & IRC
27
Analysis 2 By Time Period
X1 & Z1 also X5 to Z5
INDIVIDUAL & IRC
28
Analysis 3 By Time Period
X1 & Z1 also X5 to Z5
INDIVIDUAL & IRC
29
Track 1 By Time Period
X1 & Z1 also X5 to Z5
INDIVIDUAL & IRC
30
Track 2 By Time Period
X1 & Z1 also X5 to Z5
INDIVIDUAL & IRC
31
Track 3 By Time Period
X1 & Z1 also X5 to Z5
INDIVIDUAL & IRC
32
Track 4 By Time Period
X1 & Z1 also X5 to Z5
INDIVIDUAL & IRC
33
Checks for Track 1
X1 & Z1
IRC from REG holding data
34
Checks for Track 2
X1 & Z1
IRC from REG holding data
35
Checks for Track 3
X1 & Z1
IRC from REG holding data
36
Checks for Track 4
X1 & Z1
IRC from REG holding data
37
Checks for Selected Employee
X1 & Z1
IRC from REG holding data
38
Checks for Current Employee
X1 & Z1
IRC from REG holding data
39
Checks for Track 1,2,3,4
X1 & Z1
IRC from REG holding data
40
Product Mix
X1 & Z1 also X2 & Z2
INDIVIDUAL & IRC
41
Product Projections
X1 read only
INDIVIDUAL & IRC
144 • Appendix
SAM4s SPS-2000 Operator Manual v1.15
42
Station Totals
X1
IRC
43
Active Employees – time keeping
X1 read only
IRC
44
Daily Time Keeping
X1 & Z1 also X5 to Z5
IRC
45
Shift Reporting
X1 & Z1
INDIVIDUAL & IRC
46
Inventory
X1 & Z1
IRC
47
PLU Stock
X1 & Z1
INDIVIDUAL & IRC
48
Not use this by REPORT key function.
49
Stock by Group
X1 & Z1
INDIVIDUAL & IRC
50
Stock by Individual Group
X1 & Z1
INDIVIDUAL & IRC
51
Food Cost
X1 & Z1
IRC
52
PLU Minimum Stock
X1 & Z1
INDIVIDUAL & IRC
53
Not use this by REPORT key function.
54
String Report 1 – as defined by program
X1 & Z1 also X5 to Z5
INDIVIDUAL & IRC
55
String Report 2 – as defined by program
X1 & Z1 also X5 to Z5
INDIVIDUAL & IRC
56
String Report 3 – as defined by program
X1 & Z1 also X5 to Z5
INDIVIDUAL & IRC
57
String Report 4 – as defined by program
X1 & Z1 also X5 to Z5
INDIVIDUAL & IRC
58
Custom Report
X1 & Z1
INDIVIDUAL
59
Pre-Poll Report – Hard Copy Print Out
X1 & Z1
INDIVIDUAL & IRC
60
Not use this by REPORT key function.
61
Clocked in employees
X1 read only
INDIVIDUAL & IRC
Report Option Table
NO.
REPORT NAME
OPTION
06
PLU’s by Group for Selected Group
Group number (1~2 digit)
14
Individual Employees
Employee number (1~3 digit)
18
From/To Groups
Frome/To Group number (4 digits)
If from group number is 1 and to group number is 2,
option data is 0102.
19
Selective Groups
Group number (1~2 digit)
41
Product Projections
Week data (1 digit)
45
Shift Reporting
Shift number (1 digit)
50
Stock by Individual Group
Group number (1~2 digit)
SAM4s SPS-2000 Operator Manual v1.15
Appendix • 145
146 • Appendix
SAM4s SPS-2000 Operator Manual v1.15
Manual Revision Record
Edition
Date published
Revision contents
V1.0
6/29/2006
Revision 1.0
V1.1
9/05/2006
Added support for V2.00c/d software.
V1.2
9/22/2006
Add features associated with software V2.00g
V1.3
11/16/2006
Add features associated with software V2.00l.
V1.4
12/13/2006
Add Balancing Formulas
V1.5
12/19/2006
Add features associated with software V2.00t
V1.6
1/26/2007
Improved Add Check Sequence Instructions
V1.7
3/29/2007
Added feature associated with software V2.00x/2.01b
V1.8
5/1/2007
Add features associated with software V2.01n;
V1.9
6/6/2007
Add features associated with software V2.01r; clarify
function of KP Routing key; IRC of “Employee
Signed On” report available at 2.00x or later
V1.10
6/29/2007
Use CLEAR to exit Paid Recall p20, p52
V1.11
10/23/2007
Added features associated with V2.02n
V1.12
1/24/2008
Split Check Function Key explanation added.
Explanation of Sales and Labor % report, pg 113.
V1.13
5/14/2008
Added features associated with V2.03k
V1.14
11/10/2008
Added features associated with V3.00w; Alpha Add
Check operation notes; Added Graphical Split check
operation instructions
V1.15
SAM4s SPS-2000 Operator Manual v1.15
Paid Recall function clarified. Pollable reports
indicated. Available Daily Sales report clarified.
Active Employee Report clarified.
Manual Revision Record • 147